Call Center Jobs in Egypt

Location: Degla El Maadi, Cairo, Egypt Work Setup: Full-time | Fully On-Site Working Hours: 9:00 AM–6:00 PMWorking Days: Monday–Friday Weekly Days Off: Saturday and Sunday Package: 18K NET salary + Social and Medical insurance<br>About OWorkers<br>OWORKERS is a multilingual BPO company specializing in data annotation, multilingual customer and technical support, and AI-IT-BPO co-sourcing services.<br>For more than 10 years, we have delivered AI-enhanced, human-powered solutions across 35 languages. With delivery centers in Bulgaria, Egypt, Madagascar, and the Philippines, we support global organizations through services including data processing, content moderation, customer support, and technical support.<br>OWORKERS is ISO 27001 certified and GDPR compliant and is trusted by global Fortune 500 companies and leading industry players.<br>About the role<br>We are looking for a motivated, detail-oriented, and experienced Accounts Payable Accountant to support and manage Accounts Payable operations for our clients.<br>In this role, you will be responsible for accurate invoice processing, vendor account reconciliation, financial documentation, discrepancy resolution, and support for month-end closing activities. You will collaborate with internal teams and stakeholders to help maintain accurate, compliant, and efficient financial operations. You'll be responsible for:<br>Review, validate, and process vendor invoices and supporting financial documentation accurately and on time. Ensure invoices are recorded correctly in accordance with company policies, accounting standards, and internal controls. Perform vendor account reconciliations and investigate outstanding balances and discrepancies. Support Accounts Payable payment processes and maintain accurate AP records. Assist with month-end closing activities, reconciliations, and financial reporting. Collaborate with internal stakeholders and vendors to resolve invoice, payment, and account-related issues. Maintain complete and organized financial documentation. Support compliance with applicable accounting requirements and internal financial controls. Identify opportunities to improve Accounts Payable processes, accuracy, and operational efficiency.<br>Qualifications:<br>Bachelor’s degree in Accounting, Finance, or a related field. Fluency in English both written and verbal, with strong communication skills is a MUST. Experience using SAP, Oracle Fusion, or Net Suite is a MUST.2–4 years of hands-on Accounts Payable experience. Experience working in a Shared Services environment is a strong advantage. Strong understanding of accounting principles and GAAP. Strong experience in invoice processing and financial documentation. Solid experience in vendor account reconciliation and discrepancy resolution.<br>Why join OWorkers?<br>Join a global, multilingual organization with more than 10 years of industry experience. Work in an international business environment supporting global operations. Contribute to structured financial processes and continuous operational improvement. Collaborate with experienced professionals across teams and locations. Build your experience within a growing organization operating across multiple countries.<br>If you meet the requirements and are ready to take the next step in your Accounts Payable career, we would love to hear from you.

Location: Degla El Maadi, Cairo, Egypt Work Setup: Full-time | Fully On-Site Working Hours: 9:00 AM–6:00 PMWorking Days: Monday–Friday Weekly Days Off: Saturday and Sunday Package: 18K NET salary + Social and Medical insurance<br>About OWorkers<br>OWORKERS is a multilingual BPO company specializing in data annotation, multilingual customer and technical support, and AI-IT-BPO co-sourcing services.<br>For more than 10 years, we have delivered AI-enhanced, human-powered solutions across 35 languages. With delivery centers in Bulgaria, Egypt, Madagascar, and the Philippines, we support global organizations through services including data processing, content moderation, customer support, and technical support.<br>OWORKERS is ISO 27001 certified and GDPR compliant and is trusted by global Fortune 500 companies and leading industry players.<br>About the role<br>We are looking for a motivated, detail-oriented, and experienced Accounts Payable Accountant to support and manage Accounts Payable operations for our clients.<br>In this role, you will be responsible for accurate invoice processing, vendor account reconciliation, financial documentation, discrepancy resolution, and support for month-end closing activities. You will collaborate with internal teams and stakeholders to help maintain accurate, compliant, and efficient financial operations. You'll be responsible for:<br>Review, validate, and process vendor invoices and supporting financial documentation accurately and on time. Ensure invoices are recorded correctly in accordance with company policies, accounting standards, and internal controls. Perform vendor account reconciliations and investigate outstanding balances and discrepancies. Support Accounts Payable payment processes and maintain accurate AP records. Assist with month-end closing activities, reconciliations, and financial reporting. Collaborate with internal stakeholders and vendors to resolve invoice, payment, and account-related issues. Maintain complete and organized financial documentation. Support compliance with applicable accounting requirements and internal financial controls. Identify opportunities to improve Accounts Payable processes, accuracy, and operational efficiency.<br>Qualifications:<br>Bachelor’s degree in Accounting, Finance, or a related field. Fluency in English both written and verbal, with strong communication skills is a MUST. Experience using SAP, Oracle Fusion, or Net Suite is a MUST.2–4 years of hands-on Accounts Payable experience. Experience working in a Shared Services environment is a strong advantage. Strong understanding of accounting principles and GAAP. Strong experience in invoice processing and financial documentation. Solid experience in vendor account reconciliation and discrepancy resolution.<br>Why join OWorkers?<br>Join a global, multilingual organization with more than 10 years of industry experience. Work in an international business environment supporting global operations. Contribute to structured financial processes and continuous operational improvement. Collaborate with experienced professionals across teams and locations. Build your experience within a growing organization operating across multiple countries.<br>If you meet the requirements and are ready to take the next step in your Accounts Payable career, we would love to hear from you.

Company Description The SEKEM Group, founded in 1977, is a leading producer, processor, and marketer of organic and biodynamic groceries, dried foods, textiles, and natural pharmaceuticals serving Egypt, the wider Arab region, and international markets. Organized as a holding company with several affiliated firms and nonprofit organizations, SEKEM integrates economic activity with social and cultural development. Its NGO arm, including the Society for Cultural Development in Egypt and the Egyptian Bio Dynamic Association, drives initiatives in education, healthcare, and scientific research focused on human development. The SEKEM Development Foundation operates schools, vocational training centers, and a medical clinic, while promoting biodynamic farming through the Egyptian Biodynamic Society and the Centre for Organic Agriculture in Egypt. Headquartered in Cairo, Egypt, SEKEM works with more than 800 farms cultivating over 6,500 acres, employs over 2,000 people, and is a national market leader in herbal teas. Role Description This is a full-time, on-site Chief Accountant role based at SEKEM Group headquarters in Cairo, Egypt, with a focus on the textile business. The Chief Accountant oversees all accounting operations for the textile division, including general ledger maintenance, accounts payable and receivable, inventory costing, and monthly, quarterly, and annual closing activities. The role ensures accurate financial reporting in line with applicable accounting standards, prepares budgets and forecasts, and analyzes financial performance to support operational and strategic decision-making. The Chief Accountant manages and mentors the accounting team, implements internal controls, and coordinates with internal and external auditors to maintain compliance with tax, regulatory, and corporate policies. The position collaborates closely with production, procurement, and sales teams to align financial processes with the specific requirements and cost structures of textile manufacturing. Qualifications Strong accounting and finance skills, including general ledger management, financial reporting, budgeting, and cost accounting, preferably in a textile or manufacturing environment. Proficiency in accounting software and ERP systems, as well as solid skills in spreadsheets and financial analysis tools. In-depth knowledge of local tax regulations, auditing practices, and relevant accounting standards (e.g., IFRS or equivalent). Demonstrated experience leading and developing accounting teams, with effective people management and mentoring capabilities. Excellent analytical, problem-solving, and attention-to-detail skills, with the ability to interpret complex financial data and provide clear recommendations. Strong communication and collaboration skills to work effectively with cross-functional stakeholders in operations, procurement, and senior management. Bachelor’s degree in Accounting, Finance, or a related field; professional certifications (e.g., CPA, CMA) are an advantage. Prior experience in the textile industry or related manufacturing sectors.

Company Description RED | Real Estate Domain provides a modern, data-backed approach to real estate with an end-to-end method serving buyers, developers, and sellers across key areas including New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. The company combines industry experts’ advice with statistics, technology, and curated value-added services to support informed decisions. Through access to first-hand information and technology applications, RED enables faster and easier real estate transactions. RED collaborates with a broad network of reputable developers such as Palm Hills, Sodic, Emaar, Mountain View, and others, covering both residential and commercial projects. This environment offers team members exposure to diverse, high-profile developments and a data-driven, customer-focused culture.<br>Role Description The Senior Property Consultant is a full-time, on-site role based in Cairo. This position is responsible for guiding clients through the property selection and transaction process, providing expert advice on residential and commercial projects, and matching client needs with suitable developments across RED’s portfolio. Day-to-day tasks include conducting property viewings, presenting market insights, preparing and delivering sales proposals, and negotiating terms in alignment with client objectives and company policies. The role involves maintaining strong client relationships, responding promptly to inquiries, and offering ongoing support to ensure a positive customer experience before and after sale. The Senior Property Consultant also collaborates with internal teams to stay updated on project launches, pricing, and market trends, contributing to sales targets and overall business growth.<br>Qualifications<br> Strong consulting skills with the ability to assess client needs, provide tailored recommendations, and guide decision-making in complex real estate transactions. Excellent communication skills, including clear verbal and written communication, effective presentation abilities, and confident interpersonal interaction with diverse stakeholders. Proven customer service skills, with a focus on building trust, managing expectations, and delivering a high-quality, client-centered experience throughout the sales cycle. Demonstrated sales skills, including lead generation, pipeline management, negotiation, and closing deals to meet or exceed individual and team targets. Solid understanding of real estate markets, particularly in Cairo and surrounding areas, with knowledge of residential and commercial projects and current market trends. Bachelor’s degree in Business, Marketing, Real Estate, or a related field, or equivalent professional experience. Experience in a senior property consultant or similar real estate role, preferably within a brokerage or developer-focused environment. Proficiency in basic office and CRM software, with the ability to use data and technology tools to support client advisory and reporting. Strong organizational and time-management skills, with the ability to handle multiple clients and projects simultaneously

Company Description Ghonaim International CO (GIPCCO) is a growing pharmaceutical company founded in 2016, focused on high-quality sterile products for regional markets. The company is establishing a manufacturing facility in New Borg Al Arab City, Alexandria, Egypt, specializing in IV solutions, vials, ampoules, and purified water. Located in Block 15, Extension of the 4th Industrial Zone, GIPCCO aims to meet the needs of the Egyptian, Middle East, and African markets. The company’s strategy centers on IV solutions as key strategic products, aligned with market demand for sterile pharmaceutical solutions. GIPCCO offers opportunities for professionals to contribute to the development of a modern, compliant manufacturing operation. Role Description The Quality Control Laboratory Manager is a full-time, on-site role based in Alexandria, Egypt. The role is responsible for overseeing day-to-day QC laboratory operations for pharmaceutical and cosmetic manufacturing, including planning and supervising testing activities for raw materials, in-process samples, and finished products. The manager will ensure that all analyses follow approved methods, Good Manufacturing Practices (GMP), and regulatory requirements, and will maintain laboratory documentation, SOPs, and quality records. Daily tasks include managing laboratory staff, training team members, monitoring equipment calibration and maintenance, and reviewing and approving test results and certificates of analysis. The role also involves investigating out-of-specification and non-conformance results, coordinating with production and QA, supporting audits and inspections, and driving continuous improvement in laboratory practices and quality standards. Qualifications Candidates should possess strong Quality Control skills, including method implementation, sampling plans, and compliance with GMP and regulatory standards. Candidates should possess advanced Laboratory Skills, such as handling sterile products, performing microbiological and physicochemical tests, and following safety and hygiene protocols. Candidates should possess solid Analytical Skills, including data interpretation, trend analysis, problem-solving, and investigation of out-of-specification results. Candidates should possess experience with Laboratory Equipment, including operation, qualification, calibration, and maintenance of instruments such as HPLC, UV, balances, p H meters, and sterility testing systems. Candidates should possess strong Quality Assurance-related skills, including documentation control, SOP development, deviation and CAPA management, and support for internal and external audits. Relevant qualifications include a bachelor’s degree or higher in Pharmacy, Chemistry, Chemical Engineering, or a related scientific field, with experience in pharmaceutical or cosmetic manufacturing. Additional beneficial skills include team leadership, training and coaching abilities, effective communication, proficiency with laboratory information management systems (LIMS), and familiarity with local and international regulatory guidelines.

Company Description T-SQUARE is an engineering solutions provider specializing in multi-discipline subcontracting services for the oil and gas sector, including production and energy optimization, integrity assessment, and technical bid evaluation and procurement support. The company is driven by a vision to be among the foremost engineering solution providers in the industry, delivering innovative, sustainable, and high-quality outcomes. Its mission focuses on tailored, cutting-edge engineering solutions that optimize operations, increase efficiency, and maximize value for clients. T-SQUARE operates with core values centered on safety excellence, integrity, innovation, environmental stewardship, and rigorous quality and reliability. Collaboration, continuous improvement, and strong customer focus define how the company partners with clients and teams on every project. Role Description The Lead Process & Flow Assurance Engineer is a full-time, on-site role based in Algeria for mega oil pipeline project , you will be responsible for leading process design and flow assurance activities for oil and gas projects. This role oversees process engineering studies, simulations, and evaluations to ensure safe, efficient, and reliable operation of pipelines and production systems. Day-to-day tasks include developing process and flow assurance models, assessing integrity and operability issues, and proposing mitigation strategies for hydrate formation, wax deposition, and other flow-related risks. The engineer will coordinate with multidisciplinary teams, support technical bid evaluations, prepare technical reports and design documents, and provide guidance during project execution and commissioning. The role also involves ensuring compliance with industry standards, promoting safety and environmental best practices, and mentoring junior engineers. Qualifications Candidates should possess strong Process Design and Process Engineering skills, including experience with process simulation tools and design of oil and gas production systems. Candidates should possess expertise in Process Control, with the ability to define control philosophies, specify control schemes, and ensure stable and safe plant operation. Candidates should possess solid Chemical Engineering fundamentals, with a degree in Chemical Engineering or a closely related discipline and knowledge of thermodynamics, fluid mechanics, and reaction engineering. Candidates should possess advanced Analytical Skills, including the ability to interpret complex data, diagnose flow assurance issues, and develop practical engineering solutions. Relevant experience in flow assurance for pipelines and subsea systems, including handling multiphase flow, hydrate and wax prevention, and transient analysis, is highly beneficial. Experience in the oil and gas industry, particularly in upstream or midstream projects, and familiarity with international standards and codes is preferred. Strong communication and teamwork skills, with the ability to collaborate effectively across disciplines and present technical findings clearly to stakeholders. Demonstrated leadership capability, including mentoring junior engineers, managing project deliverables, and supporting decision-making under time and cost constraints.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Westview International Language School is seeking a dedicated and passionate Arabic Teacher to join our team.<br> The successful candidate will play a pivotal role in fostering students' Arabic language skills and cultural awareness in a supportive and dynamic educational environment.<br> Key Responsibilities: Plan and deliver engaging Arabic language lessons aligned with the curriculum.<br> Assess and monitor student progress, providing constructive feedback to enhance learning.<br> Create a positive, inclusive, and interactive classroom atmosphere that encourages student participation.<br> Incorporate various teaching methods and educational technologies to support diverse learners.<br> Collaborate with colleagues and communicate effectively with parents regarding student development.<br> Participate in professional development initiatives to stay updated on best teaching practices.<br> Teach Arabic Language Skills to KG Students in an engaging and interactive way.<br> Tuition Discount for Dependents Medical Insurance for Self Transportation upon availability (Meeting Points) Bachelor’s degree in Arabic Language, Education, or a related field.<br> Proven experience teaching Arabic, preferably in a school setting.<br> Excellent command of the Arabic language and strong communication skills.<br> Ability to create engaging and student-centered lessons.<br> Understanding of effective classroom management techniques and inclusion strategies.<br> Familiarity with integrating technology into teaching.<br> Strong organizational skills and the ability to work collaboratively within a team.<br> Safeguarding Statement: The safety and welfare of our students is our highest priority.<br> All candidates will be subject to thorough background checks and reference verification.<br></span> </div>

Company Description<br>Founded in 2007, Smart System is a leading information technology company serving customers across the MENA region and Africa. Headquartered in Egypt, the company delivers cutting-edge IT solutions designed to drive innovation, enhance operational efficiency, and enable business growth. With over 15 years of success and a team boasting more than 25 years of collective expertise, Smart System offers a wide array of solutions, including business, cloud, network, security, data centers, and light current systems. Trusted by some of the region's most renowned enterprises, Smart System is dedicated to fostering growth and maintaining leadership alongside its clients.<br>Job Purpose<br>Drive new business and manage key accounts across ELV (Light Current), ICT, and networking infrastructure solutions. Own the full sales cycle — from lead generation to closing — while building long-term client relationships and consistently exceeding revenue targets within the systems integration market.<br>Key Responsibilities<br>Identify, qualify, and develop new business opportunities for ELV systems (CCTV, Access Control, Fire Alarm, PA, BMS), structured cabling, and networking solutions across enterprise, government, and large corporate accounts. Build and manage a strong sales pipeline through direct prospecting, consultants, contractors, and existing client relationships. Lead the end-to-end sales cycle: needs assessment, solution positioning, proposal development, negotiation, and closing — working closely with the presales team for technical design and pricing. Manage and grow existing key accounts, identifying upsell/cross-sell opportunities across ELV, ICT, and networking product lines. Maintain strong relationships with OEMs/vendors relevant to ELV and networking (e.g., Hikvision, Bosch, Honeywell, Genetec, Cisco, Huawei, Aruba, HPE Networking) to leverage partner programs and co-sell opportunities. Prepare and deliver client presentations, commercial proposals, and contract negotiations for tenders and direct sales. Track pipeline, forecasts, and account activity using CRM tools, reporting regularly to sales leadership. Monitor market trends, competitor activity, and tender opportunities in the ELV/ICT/networking space.<br>Required Qualifications<br>Bachelor's degree in Business, Engineering, IT, or related field.7–10+ years of B2B sales experience specifically in ELV/Light Current systems, ICT, or networking infrastructure within a system integrator or contractor environment. Proven track record of hitting/exceeding sales targets in ELV and/or networking solution sales. Strong existing network of decision-makers (Facilities/IT Directors, Consultants, MEP Contractors, Procurement) within the target market. Experience managing accounts and tenders with significant revenue value (specify threshold per role).<br>Preferred / Nice-to-Have<br>Existing relationships with ELV/networking OEMs and consultants in the region. Experience selling into specific verticals (government, hospitality, real estate, banking). Arabic and English fluency.<br>Soft Skills<br>Strong negotiation and closing skills. Executive-level communication and presentation ability. Self-driven with strong pipeline discipline and CRM hygiene. Resilient under pressure with a target-driven mindset.

Company Description RED | Real Estate Domain offers a modern, data-backed approach to real estate, providing end-to-end services for buyers, developers, and sellers in key areas such as New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. The company focuses on a customer-centered journey, combining expert industry advice with statistics, technology, and curated value-added services. Through first-hand market information and advanced technology applications, RED helps clients make real estate decisions that are faster, easier, and well-informed. RED collaborates with a wide range of reputable developers, including Palm Hills, Sodic, Hassan Allam, Mountain View, LMD, Emaar, Ora, Orascom, City Edge, Hyde Park, Tatweer Misr, Marakez, La Vista, MNHD, and Imkan, covering both residential and commercial projects.<br>Role Description This is a full-time, on-site Property Advisor role based in Cairo, Egypt. The Property Advisor will guide clients through the property selection and transaction process, including understanding client needs, presenting suitable residential and commercial options, organizing site visits, and advising on market trends and investment opportunities. The role involves maintaining up-to-date knowledge of RED’s portfolio and partner developers, preparing and updating property listings, and supporting clients with pricing, financing considerations, and documentation. The Property Advisor will handle inquiries, provide high-quality customer service, follow up with prospects, and collaborate with internal teams to ensure accurate information, smooth deal closure, and a positive client experience. The role also includes tracking leads, updating CRM systems, and contributing feedback to improve services and processes.<br>Qualifications<br> Candidates should possess strong Communication skills, including clear verbal and written communication, active listening, and the ability to present complex information in a simple, client-friendly manner. Candidates should possess Property Management and basic Investments knowledge, with the ability to advise on property options, market trends, portfolio diversification, and long-term value. Candidates should possess solid Customer Service capabilities, including relationship building, responsiveness, problem-solving, and a client-focused mindset. Candidates should possess foundational Finance understanding related to real estate pricing, payment plans, ROI, and basic financial concepts relevant to property investments. Relevant qualifications may include a bachelor’s degree in Business, Finance, Real Estate, Marketing, or a related field, along with prior experience in real estate sales, brokerage, or advisory roles. Additional beneficial skills include proficiency in CRM tools, comfort with data and technology-enabled solutions, strong negotiation skills, and fluency in English and Arabic. Ability to work on-site in Cairo, Egypt, manage multiple clients and projects simultaneously, and maintain high

Company Description Al Nas Hospital is one of the largest specialized medical centers in the Arab region and Africa, with a capacity of approximately 600 beds across five fully constructed and equipped buildings on a 30,000 square meter campus. The hospital includes 557 inpatient beds, 10 operating rooms, 140 intensive care units, 4 cardiac catheterization units, and 48 outpatient clinics. Since September 2019, Al Nas Hospital has provided all services completely free of charge, starting with pediatric cardiac care to address high mortality rates and long waiting lists in Egypt. The hospital is equipped with advanced medical technology and staffed by highly qualified physicians, specialists, nurses, and technical teams. Its vision is to deliver world-class, free medical care while preserving human dignity and expanding services to eliminate waiting lists for critical conditions.<br>Role Description This is a full-time, on-site Infection Prevention and Control Specialist role based in Cairo. The specialist will develop, implement, and monitor infection prevention and control (IPC) policies and protocols in line with national and international standards. Daily responsibilities include conducting regular infection risk assessments, auditing clinical and non-clinical areas, and monitoring compliance with hand hygiene, isolation precautions, sterilization, and waste management practices. The role involves collecting and analyzing infection surveillance data, preparing reports, and recommending corrective actions to reduce healthcare-associated infections. The specialist will provide training and education to healthcare professionals and support teams, collaborate with occupational health and safety staff, and participate in outbreak investigations and incident reviews. The role also requires close coordination with hospital leadership to support accreditation efforts and continuous quality improvement in patient and staff safety.<br>Qualifications<br> <br>Strong Communication skills, including the ability to educate, train, and collaborate effectively with multidisciplinary teams. Demonstrated Analytical Skills to interpret infection surveillance data, identify trends, and propose evidence-based interventions. Proficiency in Prevention practices, including infection control standards, sterilization, environmental hygiene, and isolation precautions. Knowledge of Occupational Health principles related to staff exposure management, immunization programs, and workplace safety. Understanding of Security and safety considerations in healthcare settings, including safe handling of hazardous materials and access control in clinical areas. Bachelor’s degree in Nursing, Medicine, Medical Laboratory Science, Public Health, or a related healthcare field; advanced certification or diploma in Infection Prevention and Control is preferred. Previous experience in infection prevention and control or hospital epidemiology, ideally in an acute care or tertiary hospital environment. Familiarity with national and international IPC guidelines (e.g., WHO, CDC) and hospital accreditation standards. Ability to work on-site in Cairo, manage multiple priorities, and respond promptly

Company Description Inter Mar Shipping & Logistics Services LLC is a logistics and shipping company focused on delivering efficient, reliable, and cost-effective solutions for clients in regional and international markets. The company provides services such as freight forwarding, transportation, and end-to-end supply chain coordination across multiple modes of shipping. Inter Mar Shipping & Logistics Services LLC works closely with commercial and industrial customers to ensure timely, compliant, and secure movement of goods. Team members collaborate in a fast-paced, customer-centered environment with opportunities to drive growth and improve operational performance. The organization values integrity, accountability, and long-term client relationships.<br>Role Description This is a full-time hybrid Sales Manager role based in Alexandria, Egypt, with the flexibility to work from home for part of the week. The Sales Manager will lead the sales process from prospecting to closing, including identifying potential clients, qualifying leads, and developing new business opportunities in shipping and logistics. Responsibilities include managing and growing a portfolio of accounts, preparing and presenting tailored proposals, and negotiating contracts and rates in line with company guidelines. The role involves setting and tracking sales targets, analyzing market trends, and reporting performance metrics to leadership. The Sales Manager will collaborate closely with operations, customer service, and finance teams to ensure service quality, resolve issues, and maintain strong, long-term client relationships. The position also includes mentoring and guiding junior team members and representing the company at client meetings, industry events, and networking activities.<br>Qualifications<br> Experience in B2B sales, preferably in shipping, freight forwarding, logistics, or related supply chain services, with a proven track record of meeting or exceeding revenue targets. Strong skills in client relationship management, including prospecting, account management, and retention, with the ability to build trust and long-term partnerships. Solid negotiation and presentation abilities, including drafting commercial proposals, explaining service offerings, and closing complex deals. Comfort with sales forecasting, pipeline management, and using CRM tools or other sales systems to track opportunities and performance. Effective communication skills in English (and Arabic strongly preferred), both written and spoken, with the ability to engage diverse stakeholders. Organized, detail-oriented, and able to manage multiple accounts and priorities in a fast-paced, deadline-driven environment. Knowledge of shipping and logistics concepts, such as Incoterms, freight rates, customs considerations, and multimodal transport, is highly beneficial. Bachelor’s degree in Business, Marketing, Logistics, Supply Chain, or a related field, or equivalent practical experience. Ability to work effectively in a hybrid setup from Alexandria, Egypt, including in-person client visits and office meetings as required.

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>Sutherland is seeking a strategic-thinking and dynamic person to join us as a Legal Manager overseeing the Saudi Arabia, Dubai & Egypt regions for the organization. This position will manage legal affairs for the company in contract drafting, review and negotiation, general legal support, corporate law, regulatory compliance, and proactive risk management advice. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! <br><br>This position is open to those based in Riyadh, Saudi Arabia or Cairo, Egypt. Position will be onsite.<br><br>Legal Managers in this role get to: .<br><br>Impact the bottom line: Draft and review commercial contracts with customers (master services agreements, scope of work agreements, NDAs, LOI, lease agreements, etc.). Draft, review, and lead negotiations with high value outsourcing contracts with customers. Keep Sutherland aligned: Review contracts related to the operation of the site with vendors and suppliers, identify non-compliance issues, provide implications, suggest available courses of action and support their resolution. Support the team: Provide legal support to the Business. <br><br> <br><br>Our most successful candidates will have: <br><br>Five or more years of legal experience in Law or BPO. Must be fluent in English & Arabic Experience in drafting and negotiating professional services, software development and licensing transactions. Ability to draft contracts in English and to communicate in English in conference calls, e-mails, etc. - Experience on commercial contracts (services agreements) and corporate law and regulations Strong team building and people development skills. - Ability to work in an organized, detailed manner under tight deadlines. <br><br>Qualifications<br><br>Our most successful candidates will have: <br><br>Five or more years of legal experience in Law or BPO. Must be fluent in English & Arabic Open Experience in drafting and negotiating professional services, software development and licensing transactions. Ability to draft contracts in English and to communicate in English in conference calls, e-mails, etc. - Experience on commercial contracts (services agreements) and corporate law and regulations Strong team building and people development skills. - Ability to work in an organized, detailed manner under tight deadlines. <br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>Sutherland is seeking a strategic-thinking and dynamic person to join us as a Legal Manager overseeing the Saudi Arabia, Dubai & Egypt regions for the organization. This position will manage legal affairs for the company in contract drafting, review and negotiation, general legal support, corporate law, regulatory compliance, and proactive risk management advice. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! <br><br>This position is open to those based in Riyadh, Saudi Arabia or Cairo, Egypt. Position will be onsite.<br><br>Legal Managers in this role get to: .<br><br>Impact the bottom line: Draft and review commercial contracts with customers (master services agreements, scope of work agreements, NDAs, LOI, lease agreements, etc.). Draft, review, and lead negotiations with high value outsourcing contracts with customers. Keep Sutherland aligned: Review contracts related to the operation of the site with vendors and suppliers, identify non-compliance issues, provide implications, suggest available courses of action and support their resolution. Support the team: Provide legal support to the Business. <br><br> <br><br>Our most successful candidates will have: <br><br>Five or more years of legal experience in Law or BPO. Must be fluent in English & Arabic Experience in drafting and negotiating professional services, software development and licensing transactions. Ability to draft contracts in English and to communicate in English in conference calls, e-mails, etc. - Experience on commercial contracts (services agreements) and corporate law and regulations Strong team building and people development skills. - Ability to work in an organized, detailed manner under tight deadlines. <br><br>Qualifications<br><br>Our most successful candidates will have: <br><br>Five or more years of legal experience in Law or BPO. Must be fluent in English & Arabic Open Experience in drafting and negotiating professional services, software development and licensing transactions. Ability to draft contracts in English and to communicate in English in conference calls, e-mails, etc. - Experience on commercial contracts (services agreements) and corporate law and regulations Strong team building and people development skills. - Ability to work in an organized, detailed manner under tight deadlines. <br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing).<br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>CUSTOMER SUPPORT ANALYST / ARAB/ENGLISH | EGYPT</span></span><br><strong>Travel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further. &nbsp;</strong><br>Travelport is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is used to book that magical holiday, long-awaited bucket list trip or that overdue school reunion. While we can’t solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we’re looking for the best thinkers to help us do it. &nbsp;<br>&nbsp;</p><br><p>We’re hiring right now for a Customer Support Analyst - Arabic/English ! Search for #Travelport on LinkedIn and hear from our amazing team.&nbsp;<br>&nbsp;</p><br><p><strong>How you’ll make an impact:&nbsp;</strong></p><br><p>We're looking for GDS specialists to provide guidance and technical support to our frontline customer service across the full Travelport range.&nbsp;<br>&nbsp;</p><br><p><strong>Your role in action:&nbsp;</strong></p><br><ul><li>Provide Helpdesk support of the full Travelport product range on both functional as well as technical issues.&nbsp;</li><li>Managing incidents from our omnichannel offerings that include but are not limited to; phone, web submit, chat and email.&nbsp;</li><li>Identify and correctly troubleshoot all problems reported to minimize the impact on customers.&nbsp;</li><li>Resolve problems reported by customers locally or refer to the correct service provider for rapid resolution within the Travelport escalation procedures.&nbsp;</li><li>Adhere to resolution/escalation times to minimize the impact on our customers and continually strive for improved performance.</li><li>Continuously increase Travelport application knowledge to rapidly identify and resolve problems reported.&nbsp;</li><li>Report problems via our Incident Management System.&nbsp;</li><li>Monitor and track these incidents through to valid updates/resolutions.&nbsp;</li><li>Assist with identifying trends that can be used to increase customer satisfaction.&nbsp;</li><li>Ownership and commitment to problem resolution for Premier customers.&nbsp;</li><li>Ensure all calls/incidents are handled promptly, courteously, accurately, and within Travelport policy.&nbsp;</li><li>Promote Travelport self-service options to customers including MyTravelport.</li></ul><p><strong>Could this be you?</strong></p><br><ul><li>At least 2 years of knowledge of working experience within a travel agency, tour operator or airline environment. GDS knowledge – Galileo GDS experience required.&nbsp;</li><li>Candidates with experience in other GDS systems would also be considered.&nbsp;</li><li>Experience with CETS or any other leisure tool is welcome but not required.&nbsp;</li><li>Ability to develop strong customer relationships through a collaborative, consultative, reliable, and empathetic approach.&nbsp;</li><li>Strong team player with excellent English communication skills.&nbsp;</li></ul><p>Search for #lifeattravelport &amp; #travelportGDL for our employee stories on LinkedIn!</p><br><p><strong>Your journey at Travelport starts here.</strong></p><br><p><strong>Our application process is quick, easy, and hassle-free — apply in just a few minutes!</strong></p><br><p><i>We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities.&nbsp;We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.&nbsp;</i></p><br><p><span><i><span>If you are having any technical difficulties applying for this position, please email your CV and name of role for which you are applying to talent.acquisition@travelport.com.</span></i></span></p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Sales Coordinator is in charge of the office organisation. Assists in all administrative matters related to the Sales &amp; Marketing department.</p><p>The job of Sales Coordinator is executed satisfactorily when:</p><ul><li>The hotel achieves its Financial Objectives.</li><li>The Sales team that the person works with achieves their revenue objectives.</li><li>The person achieves their personal objectives.</li><li>The TTTT is carried out to the satisfaction of both the Director of Sales / Director of Sales&amp; Marketing and Sales Coordinator.</li></ul><p>Support the Director of Sales , Director of Sales &amp; Marketing and the Sales Managers in their day to day activities and to assist them in achieving their personal and team objectives.</p><p>Determine and implement the procedures and standards of an effective filing system.</p><p>Provide adequate supplies of stationary and ensures that the following forms are used and kept updated at all times:</p><ul><li>Timesheets</li><li>Purchase orders</li><li>Travel authorizations for business trips</li><li>Collateral reprint orders</li><li>Brochure supplies (office)</li><li>Holiday and sick leave</li><li>Expense forms</li></ul><p>Maintain and update inventory: control of all gifts and giveaways.</p><p>Maintain an up-to-date operating manual of the department, incl. policies and procedures, rules and regulations.</p><p>Compile monthly reports to be completed by 5th of each month.</p><p>Compile statistics.</p><p>Assist with the co-ordination of direct mail campaigns on behalf of sales and marketing, labeling, data collection and distribution of mail items.</p><p>Ensure the efficient liaison between the sales office and other sales offices in sister hotels, including the distribution of our sales correspondence and collateral to other hotels.</p><p>Annual contracting administration for corporate and leisure business.</p><p>Ensure that store requisitions are submitted monthly.</p><p>Ensure ordering of business cards.</p><p>Ensure sensible and effective use of the telephone all incoming calls promptly answered in an agreed manner. ensure that calls are screened and dealt with in an appropriate way. All enquiries to be dealt with within 24 hours.</p><p>Assist telesales research of existing/new clients within guidelines of Director of Sales / Director of Sales &amp; Marketing.</p><p>Sort all incoming mail for the attention of the Director of Sales and Marketing and Sales Department.</p><p>Ensure the strict confidentiality of information passing though the office.</p><p>Record minutes of all meetings conducted by the Director of Sales and Marketing and any others as when directed by the Sales and Marketing team from time to time.</p><p>Maintain the highest standards of professional, ethics, and attitude toward all hotel guests, clients, and colleagues.</p><p>Coordinate and assist in organising sales trips.</p><p>Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures.</p><p>Understand and strictly adhere to the rules &amp; regulations established in the employee handbook and the hotel s policy on fire, hygiene, health &amp; safety.</p><p>Ensure that all potential and real hazards are reported and rectified immediately.</p><p>Understand and strictly adhere to the hotel s employee rules &amp; regulations.</p><p>Perform any other duties as assigned to them by management.</p><p>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Equivalent to High School Diploma or Hotel Apprenticeship.</li><li>Previous experience in 4/5 star hotels.</li><li>Ability to work and communicate in a multinational environment: Local language excellent oral and written skills (as applicable) English excellent oral and written skills Additional language - beneficial</li><li>To fill this position the candidate must have: Planning/organisation skills Adaptability Flexibility Initiative Creativity</li><li>Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word) Micros Fidelio Opera and Sales &amp; Catering</li><li>To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: People Oriented Passionate for European luxury Entrepreneurial Straightforward Interest to develop in the Sales department Communication skills Attention to details</li></ul><p></p></section>

Key Responsibilities & Accountabilities Partner with assigned business areas to understand business priorities and translate them into practical people plans that support business performance and organizational objectives. Drive the implementation of HR strategic priorities and cyclical HR processes within assigned business areas, including performance management, talent reviews, succession planning, engagement, compensation cycles and workforce planning. Build effective relationships with business leaders and managers, acting as a trusted advisor on people-related matters and providing appropriate challenge, guidance and coaching. Provide people insights and analysis using HR data and management information to identify trends, workforce needs, people risk and opportunities, and recommend appropriate actions. Support workforce and headcount planning in partnership with business leaders, Talent Acquisition and relevant HR Centers of Excellence, ensuring alignment with approved plans and business needs. Facilitate talent reviews and succession planning for assigned business areas, identifying key talent, critical roles, development priorities and succession risks and following up on agreed actions. Support organizational design and restructuring initiatives, assessing people and organizational implications, and facilitating effective implementation of approved changes. Support change management initiatives and work with leaders to strengthen employee understanding, adoption, and engagement during organizational or business changes. Drive employee engagement and culture initiatives within assigned business areas, translating employee feedback and engagement results into meaningful action plans and monitoring implementation. Coach and support managers in building effective people-management capabilities, including performance management, feedback, development, engagement and handling difficult employee conversations. Manage and advise on employee relations matters, including grievances, disciplinary cases, investigations, performance concerns and other workplace issues, ensuring fair, consistent and policy-compliant outcomes. Ensure HR policies, procedures and people-management practices are effectively understood and consistently applied across assigned business areas. Partner closely with HR Centers of Excellence and HR Operations to ensure HR programs, policies and solutions effectively address business needs. Lead or contribute to transversal HR projects and continuous-improvement initiatives as required. Maintain accurate employee and organizational information, documentation, trackers and HR records, and prepare required reports, presentations and management updates. Manage required operational and administrative HR activities related to the assigned business areas, ensuring timely and accurate execution and follow-up. Maintain regular presence and engagement across assigned business locations to strengthen HR visibility, understand employee and manager needs, and proactively identify people-related matters. Role-model AXA values and expected behaviours and contribute to building a high-performance, inclusive, and accountable culture. Perform other related duties and responsibilities as required in line with the role’s scope.<br>Job Specifications Education / Certification & Experience: Bachelor's degree in human resources, Business Administration or a related field. Minimum 4 years of experience, preferably including HR Business Partnering, employee relations, talent/performance management, or a broad HR generalist role. Demonstrated experience partnering with managers and supporting multiple business functions or employee populations. Experience handling employee relations cases and applying HR policies and employment practices. Exposure to organizational change, workforce planning, talent management, and HR projects is preferred. Professional HR certification is an advantage.<br>Soft Skills & Behavioral Competencies Business acumen and commercial awareness Strategic and analytical thinking Stakeholder management and influencing skills Coaching and consulting skills Strong communication and interpersonal skills Ability to manage difficult conversations and conflict Sound judgment and decision-making Problem-solving and solution orientation Resilience and ability to work effectively with ambiguity Project and change management capability Data-driven mindset and ability to translate people data into insights High level of confidentiality, integrity and professional judgment Ability to balance strategic priorities with operational execution

Purpose: The Vice President for Management and Operations (VP for M&O) provides executive strategic leadership and is accountable for the University's operational and service infrastructure. This executive role is responsible for overseeing the efficient, safe, and effective delivery of all core campus operations, including buildings and grounds, campus services and security. The position ensures that all buildings meet safety and regulatory standards and leads the division to deliver client-centered service. It will also align with the University Architect for all buildings and renovation projects and off-campus real estate properties.<br>Responsibilities:Executive Strategy and Operational Accountability: Provide executive strategic leadership and assume full operational oversight for all physical and service infrastructure, energy, maintenance, campus services and security, ensuring seamless coordination and performance Facilities, Infrastructure, and Energy Management: Oversee the maintenance, repair, and improvement of the University's physical facilities for all campuses and properties Develop and implement comprehensive maintenance programs for campus buildings, grounds, and infrastructure Ensure utilities and energy solutions meet University needs, track energy performance, usage, and costs, and promote efficiency initiatives where possible Core Campus Services and Client Experience: Lead the delivery of a wide range of essential services, including, but not limited to, landscaping, housekeeping, housing, transportation, events and food services, medical services, travel, and business support Champion a client-centered culture and service-driven approach Strategic Oversight of Security and Safety: Provide strategic leadership and oversight of all campus security and safety programs, encompassing security operations, environmental health and safety, fire safety, and emergency management, and ensuring compliance with regulations and protecting university personnel, assets, and information. Financial Stewardship and Compliance: Develop effective processes to manage all major contracts, budgets, and staffing. Ensure all buildings meet safety and regulatory standards. Oversee the assessment and management of security and environmental, health and safety (EHS) risks, ensuring compliance with all applicable laws and regulations Policy, Performance, and Collaboration: Develop and implement divisional policies and procedures, including a comprehensive standard operating procedure (SOP) handbook Develop and monitor key performance indicators (KPIs) for the different departments Partner with other departments and leadership to address facility-related needs and support operational requirements with a customer service focus<br>Requirements:Minimum Education Requirements:Bachelor's degree in any engineering discipline, master's degree preferred<br>Experience:Minimum 20 years of progressive facility management or operations experience, with a minimum of 10 years in an executive leadership role Strong track records in maintenance and operations are essential Skills:Facilities Management Expertise: Proven executive experience in managing and maintaining large-scale, complex institutional facilities and diverse operational assets Strategic Business Acumen: Ability to align all M&O operational priorities directly with the University's overarching institutional goals and financial strategy Executive Management: Ability to set priorities, monitor progress, track details, and develop or implement strategic action plans to achieve organizational goals, including assessing and resolving complex problem situations Strategic Leadership: Ability to positively influence others, assess situations for importance or risks, and make clear, timely decisions aligned with organizational vision and values Communication: Strong verbal and written communication skills are mandatory for stakeholder engagement and executive reporting Conflict Resolution: High proficiency in negotiation, conflict resolution, and delivering persuasive presentations to executive and governing bodies<br>This position is open until filled Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

Job Purpose The Service Engineer is responsible for installation, preventive maintenance, corrective maintenance, technical support, service documentation, customer training, and uptime management for all medical equipment and software solutions represented by Quantiva Health. The role ensures compliance with manufacturer requirements, customer satisfaction, and service excellence.<br>Key Responsibilities:Perform installation, commissioning, testing, and handover of represented medical devices. Execute preventive maintenance visits according to manufacturer schedules. Diagnose and repair hardware, software, electrical, electronic, mechanical, and networking issues. Respond to service calls and ensure timely resolution of customer issues. Maintain detailed service reports, maintenance records, and installed-base documentation. Provide user training and technical guidance to clinical and biomedical teams. Manage spare parts inventory and recommend stock levels. Escalate complex issues to manufacturers and coordinate technical resolutions. Support pre-sales demonstrations, site surveys, and technical evaluations when required. Ensure compliance with EDA requirements, safety standards, quality policies, and manufacturer service procedures. Monitor equipment performance and provide recommendations for upgrades and lifecycle management. Support warranty management, service contracts, and annual maintenance agreements.<br>Requirements:Bachelor degree in Biomedical Engineering, Electronics Engineering, Mechatronics Engineering, or equivalent.3+ years experience in medical equipment maintenance; Cath Lab experience preferred. Strong troubleshooting skills for electrical, electronic, networking, and software systems. Good English communication skills. Valid driving license and willingness to travel.

Job Purpose:The Collection Specialist is responsible for ensuring timely collection of client payments, including installments, maintenance fees, and other charges, to support the company’s cash flow and financial stability. The role involves proactive follow-up with clients, accurate tracking of payments, preparation of collection reports, and maintaining clear communication regarding outstanding balances. The specialist ensures proper documentation and works closely with internal teams to maintain up-to-date financial records while delivering professional client service.<br>Job Responsibilities Follow up with clients on due and overdue installments through phone calls, emails, and Whats App. Track and record all incoming payments, including installments, maintenance fees, and other charges. Prepare daily, weekly, and monthly collection and aging reports. Handle client inquiries related to outstanding balances, account statements, and payment schedules. Maintain accurate documentation of payment confirmations and all related communications. Coordinate with finance and sales teams to ensure accurate account reconciliation. Monitor aging accounts and escalate critical cases when necessary. Ensure compliance with company policies and collection procedures.<br>Job Requirements<br>Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. Minimum of 2 years of experience in collections (real estate experience is highly preferred). Strong proficiency in Microsoft Excel. Experience working with CRM systems (Salesforce is a plus). Excellent communication, negotiation, and follow-up skills. Strong attention to detail and high level of accuracy. Ability to work under pressure and meet collection targets.