Call Center Jobs in Egypt

Company Description Spectra Cure Clinic is a specialized healthcare center focused on supporting individuals with autism, ADHD, learning difficulties, and a range of psychiatric disorders. The clinic provides comprehensive, evidence-based assessment and intervention services tailored to each client’s unique needs. Multidisciplinary teams collaborate to deliver high-quality, person-centered care across developmental and mental health conditions. Spectra Cure Clinic is committed to early identification, accurate diagnosis, and continuous support to improve quality of life for clients and their families. Role Description The Psychometric Specialist will perform standardized psychological and educational assessments for children, adolescents, and adults, with a focus on autism, ADHD, learning problems, and related psychiatric conditions. Day-to-day responsibilities include selecting appropriate assessment tools, administering tests, scoring and interpreting results, and preparing clear, clinically sound reports for use by clinicians, educators, and families. The role involves collaborating with psychiatrists, psychologists, therapists, and educators to contribute to diagnostic decisions, individualized treatment plans, and educational accommodations. The specialist will also maintain accurate documentation, ensure ethical and culturally sensitive assessment practices, and participate in case discussions and follow-up evaluations. This is a full-time, on-site role based in New Cairo. Qualifications Proficiency in psychological and educational assessment methods, including standardized test administration, scoring, and interpretation. Strong report-writing skills, with the ability to present complex assessment findings in clear, accessible language for both professionals and families. Solid knowledge of autism spectrum disorders, ADHD, learning difficulties, and common psychiatric conditions, including relevant diagnostic criteria and assessment tools. Ability to collaborate effectively within a multidisciplinary team and communicate professionally with clients, families, and colleagues. Attention to detail, strong organizational skills, and adherence to ethical and confidentiality standards in clinical practice. Master’s degree or equivalent in Psychology, Psychometrics, Educational Psychology, or a closely related field; relevant clinical or educational assessment experience preferred. Experience working in clinical, hospital, or specialized educational settings is an advantage, particularly in neurodevelopmental and psychiatric care. Commitment to ongoing professional development and openness to supervision, training, and new assessment approaches.

<p>We’re expanding our team at Enterprise Technology Solutions so we’re looking to hire "Infrastructure Presales Engineer"</p><p><br></p><p>Job description:</p><p>• Coordinates closely with internal sales and support for technical solutions.</p><p>• Experience in Complete Data Center Design (preferably Dell, HPE, Lenovo…).</p><p>• Has a good network with vendors to get the best prices.</p><p><br></p><p>Job Requirements:</p><p>• +2 proven experience as a Presales engineer.</p><p>• BS degree in Engineering/computer science or related fields.</p><p>• Excellent listening, negotiation and presentation skills.</p><p><br></p><p>Work location: Sheraton.</p><p><br></p><p>• 2 days off.</p><p>• ⁠Medical and social insurance.</p><p><br></p><p>If you are interested, kindly send your updated CV on: hr@enterprisets.com and please mention the job title.</p><p>Good luck!</p>

<p>Responsible for managing five maintenance service centers for Nissan and other vehicle brands.</p><p>Monitors daily operations at the maintenance centers and issues necessary instructions and directives.</p><p>Coordinates with relevant company departments regarding maintenance center accounts and costs.</p><p>Coordinates with central warehouses for the issuance and replenishment of spare parts for the maintenance centers.</p><p>Resolves customer-related issues at the maintenance centers and monitors workflow on an ongoing basis.</p><p>Prepares and submits periodic reports on service status to the CEO.</p><p><strong>Requirements</strong></p><ul><li><p>Mechanical Engineering graduate from a recognized university</p><p>At least 20 years of experience in automotive maintenance services</p><p>Residents of Cairo or Giza preferred</p></li></ul><p></p>

Description:-<br><br>We are looking for a growth marketer to drive the growth marketing strategy .<br><br>He/She will be in charge of growing and scale our company and our customer base, and will be planning and execute our strategy to acquire , onboard and retain users.<br><br>Requirements:-<br><br>Good knowledge of sales &amp; marketing funnel<br><br>Good understanding of different metrics and KPI for SAAS businesses.<br><br>Good knowledge of A/B testing , Call-to-action , Lead generation<br><br>Good knowledge of growth hacking techniques.<br><br>Fluent in English (reading and writing).<br><br>Tech background is a plus.

<p>provide medical care, health monitoring, and daily support inside a patient's home (Saturday to Thursday from 8:00 to 4:00), the patient is a man 87 years old.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Medication Management:</strong> Administer oral medications, injections, eye drops, or IV treatments precisely as prescribed by doctors, and track timing.</p></li><li><p><strong>Vital Signs Tracking:</strong> Monitor blood pressure, heart rate, temperature and blood sugar levels.</p></li><li><p><strong>Family &amp; Doctor Communication:</strong> Update the primary contacts on any sudden health shifts and provide daily call to to the primary contact for a brief health report.</p></li></ul><p></p><p></p>

<ul><li><p>Outbound cold/warm calling to prospective clients to introduce company products or services.</p></li><li><p>Identify customer needs, address objections, and close sales effectively.</p></li><li><p>Consistently meet and exceed monthly sales targets and call quotas.</p></li><li><p>Build, update, and manage a qualified lead pipeline using CRM systems.</p></li><li><p>Maintain positive customer relationships through timely follow-ups.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience:</strong> [e.g., 1–2 years] of experience in Telesales, Direct Sales, or Telemarketing.</p></li><li><p>Excellent communication, negotiation, and closing skills.</p></li><li><p>Target-driven mindset with strong resilience and persistence.</p></li><li><p>High school diploma or Bachelor's degree.</p></li><li><p>Good command of English (spoken and written).</p></li></ul><p></p>

We are looking for two Dev Ops Engineers to design, build, and maintain the infrastructure and delivery systems that power our engineering organization. This role focuses on ensuring reliable, scalable, and secure software delivery pipelines while bridging the gap between development and operations.<br>Key Responsibilities Design, implement, and maintain CI/CD pipelines to support continuous integration and delivery across multiple services Manage and optimize cloud infrastructure across environments (dev, staging, production) Own deployment processes, release management, and rollback strategies Monitor system reliability, performance, and availability; respond to and resolve incidents Manage Git workflows, branching strategies, and repository standards at the infrastructure level Implement infrastructure as code (IaC) to provision and manage cloud resources Enforce security best practices across pipelines, environments, and access controls Collaborate with engineering teams to resolve build, deployment, and environment issues Drive adoption of Dev Ops best practices including observability, alerting, and on-call processes<br>Requirements Required Skills & Qualifications Strong experience with CI/CD tools (e.g., Git Hub Actions, Git Lab CI, Jenkins, Circle CI) Hands-on experience with cloud platforms (AWS, Azure, or GCP) including networking, compute, and storage Experience with infrastructure as code tools (Terraform, Pulumi, or Cloud Formation) Solid understanding of Git, branching strategies, and version control best practices Experience with Docker, Kubernetes, and container orchestration Proficiency in scripting and automation (Python, Bash, or similar) Familiarity with monitoring and observability tools (Datadog, Grafana, Prometheus, or similar) Strong problem-solving skills with a reliability and uptime mindset

<p><strong>Job Overview:</strong></p><p>To support the Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience ensuring productivity is in line with set measures and company’s adopted policies and procedures.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Respond to customers’ incoming calls regarding a wide range of enquiries, requests, and complaints in a timely and accurate manner, ensuring a positive representation of the company.</p></li><li><p>Provide accurate and comprehensive information about the company’s products and services, and process travel bookings, reservation modifications, and cancellations efficiently.</p></li><li><p>Handle customer complaints of various natures by identifying and prioritizing issues according to their complexity and providing appropriate and immediate solutions.</p></li><li><p>Escalate unresolved complaints to the appropriate departments within the Contact Center or other relevant divisions, and follow up to ensure timely resolution.</p></li><li><p>Promote the company’s products and services through cross-selling initiatives, including ancillary services, holiday packages, and loyalty programs, in order to achieve monthly sales targets.</p></li><li><p>Achieve key performance indicators (KPIs) related to customer satisfaction, including service levels, quality standards, productivity, and overall service performance.</p></li><li><p>Handle customers’ enquiries, requests, and complaints in a professional, positive, and effective manner while ensuring the company’s brand and corporate image are consistently represented in accordance with approved quality standards.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Open for males and females</p></li><li><p>Graduates, fresh graduates, and gap year students are encouraged to apply.</p></li><li><p>Proficient in both English (B2) and Arabic Languages</p></li><li><p>Comfortable using technology systems and tools, including Microsoft Office.</p></li><li><p>No hearing or speech impairments.</p></li><li><p>Previous experience is not required; however, any relevant experience will be considered an advantage.</p></li></ul><ul><li><p>Strong communication skills to effectively build sales and marketing techniques.</p></li><li><p>Capacity to identify customer issues and direct them appropriately.</p></li></ul><ul><li><p>Skills in problem identification and immediate response to various customer situations, including handling angry customers and special requests.</p></li><li><p>Demonstrated ability to contribute to and achieve business strategies and set KPIs.</p></li></ul><p><strong>Benefits:</strong></p><ul><li><p>Attractive Net Salary + Commission based on KPIs</p></li></ul><ul><li><p>Fully paid training</p></li></ul><ul><li><p>You will be enrolled in the Comprehensive Medical, Social and Life Insurance in line with the company policy</p></li><li><p><strong>Air Arabia</strong>&nbsp;stand-by tickets in line with the company policy</p></li></ul><ul><li><p>Fast track career progression as you become eligible to apply for any internal vacancy within the group after<strong>&nbsp;6 months</strong>&nbsp;of the date of joining (based on performance)</p></li></ul><ul><li><p>Opportunity to transfer to our HQ team in UAE (based on performance)</p></li></ul><p></p><p><strong>Work Conditions:</strong></p><ul><li><p>5 working days + 2 days off (Rotational)</p></li><li><p>8 Hours + 1 Hour Break</p></li><li><p>Rotational shifts - last shift for females ends at 8:00 PM</p></li></ul><p></p>

<strong>Company Description</strong> Xceed is a leading multilingual Business Process Outsourcing provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations. The company supports key government and commercial clients in 10 languages through services that include inbound and outbound contact center support, back office operations, infrastructure management, recruitment process outsourcing, helpdesk, and social media analysis. Xceed has delivery centers in Egypt, Morocco, Mauritius, UAE, and a new site in Saudi Arabia, offering diverse career opportunities across geographies. The organization has received multiple international awards for outsourcing excellence, impact sourcing, customer experience, sustainability, and diversity, equity, and inclusion. Xceed is also certified to global standards in business continuity, quality, occupational health and safety, environmental management, and information security.<br><strong>Role Description</strong> This is a full-time, on-site role based in Cairo for an Application Developer Senior Supervisor (AI &amp; .NET) with at least 3 years of leadership experience. The role involves leading and supervising a development team, planning and assigning tasks, and ensuring timely delivery of high-quality AI and .NET applications. Responsibilities include designing, developing, and maintaining software solutions, overseeing integration with databases and external systems, and ensuring code quality through reviews and best practices. The supervisor will collaborate with cross-functional stakeholders to gather requirements, translate business needs into technical designs, and support deployment and maintenance in a production environment. Day-to-day work also includes mentoring team members, promoting secure and efficient coding standards, troubleshooting complex issues, and contributing to continuous improvement of development processes.<br><strong>Qualifications<br></strong> <br><ul><li>Candidates should possess strong skills in Software Development and Programming, with proven experience in .NET technologies and AI-related frameworks or tools.</li><li>Candidates should possess solid knowledge of Databases, including designing schemas, writing optimized queries, and integrating applications with relational or NoSQL data stores.</li><li>Candidates should possess practical experience with Cascading Style Sheets (CSS) and related front-end technologies to support user interface development and refinement.</li><li>Candidates should possess Integration skills, including working with APIs, web services, and middleware to connect applications with internal and external systems.</li><li>Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.</li><li>Minimum of 3 years in a supervisory or team lead role, with demonstrated ability to manage and develop technical teams.</li><li>Experience delivering enterprise-grade applications, preferably within BPO, contact center, or service-oriented environments.</li><li>Strong analytical and problem-solving abilities, effective communication skills, and the capacity to work in a fast-paced, on-site environment in Cairo.</li><li>Familiarity with secure coding practices, SDLC methodologies (Ag</li></ul>

<p><strong>About the Role</strong></p><p><br></p><p>Smart System is looking for a Senior Sales Account Manager to own and grow enterprise accounts in Alexandria and the wider Delta and North Coast region. You will sell integrated IT solutions across cybersecurity, data center and storage, cloud, networking, and related verticals. You will manage the full sales cycle, from opportunity identification to closing and account growth, working closely with pre-sales engineers and vendor partners.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Own and achieve annual sales targets (revenue and gross margin) for an assigned portfolio of enterprise and government accounts</li><li>Identify, qualify, and develop new business opportunities in the Alexandria region, while growing existing accounts through cross-sell and upsell</li><li>Manage the full sales cycle: prospecting, discovery, solution positioning, proposal and pricing, negotiation, closing, and handover</li><li>Build and maintain C-level and senior IT decision-maker relationships (CIO, CISO, IT Director, Procurement)</li><li>Work with pre-sales and solution architects to shape technical proposals, BOQs, and competitive responses</li><li>Prepare and lead responses to RFPs and RFQs, tenders, and formal procurement processes</li><li>Work with vendor partners (IBM, Huawei, Cisco, Dell, HPE, Fortinet, Palo Alto, VMware, Veeam) on deal registration, joint account planning, and vendor programs</li><li>Build and maintain an accurate sales pipeline and forecast in the CRM, with weekly and monthly reporting to management</li><li>Coordinate with finance, procurement, and delivery teams to ensure smooth order fulfillment, invoicing, and collections</li><li>Track market trends, competitor activity, and customer IT investment cycles to shape account strategy</li><li>Represent Smart System at client meetings, vendor events, and industry exhibitions</li></ul><p><br></p><p><strong>Requirements</strong></p><p><strong>Must have</strong></p><ul><li>Bachelor's degree in Engineering, Computer Science, Business, or a related field</li><li>7+ years of B2B IT sales experience, including 3+ years in a senior or key account role</li><li>Proven track record selling solutions in at least one of: Data Center, Cybersecurity, Networking, Cloud</li><li>Demonstrated record of meeting or exceeding sales targets</li><li>Experience selling to enterprise, banking, or government clients in Egypt</li><li>Working knowledge of RFP and tender processes and of BOQ-based pricing</li><li>Strong negotiation, presentation, and stakeholder management skills</li><li>Fluent Arabic and professional English (written and spoken)</li><li>Based in Alexandria.</li></ul><p><br></p><p><strong>Nice to have</strong></p><ul><li>Vendor certifications in sales or technical tracks (Cisco, Fortinet, Palo Alto, Dell, HPE, VMware, etc.).</li><li>Experience with ELV / Light Current or ERP (Odoo) solution sales.</li><li>Existing client relationships in Alexandria and the Delta region.</li><li>Experience working with system integrators or vendor channel programs.</li><li>Familiarity with CRM tools.</li></ul><p><br></p><p>What We Offer</p><ul><li>Competitive base salary plus a performance-based commission scheme</li><li>Social and medical insurance</li><li>Opportunity to work with leading global vendors and large-scale regional projects</li><li>Career growth within a scaling regional integrator</li></ul><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Purpose:</strong><br>As a member of Treasury Back office team, you will be supporting the Al Futtaim Global Treasury Centre (GTC) and the Business Units on the following: <br><ul><li>Liquidity Management through reporting and payment operations</li><li>Loan operations which include drawdown, settlements, roll overs of loans post review of cash flow</li><li>Forex back office operations including confirmation processing, settlements etc.</li><li>Settlements and Accounting journals for all treasury related transactions through SAP TRM/ERP</li><li>Month end closing activities and audit </li><li>Treasury related projects- identification and implementation including Solution design, testing, training and process blueprint</li></ul><br><strong>Key Accountabilities:</strong><br><strong>Daily Liquidity management:</strong><br><ul><li>Preparation of daily liquidity report for all the Group's bank accounts and Treasury exposures</li><li>Verification of all transfer letters manually / online in a timely manner to manage the funds appropriately.</li></ul><br><strong>Loan and deposit operations:</strong><br><ul><li>Supporting GTC by the provision of necessary reporting in relation to the Group's loan portfolio of both internal and external loans. </li><li>Preparation of /drawdown / settlement / rollover / pre-settlement request letters in a timely manner either manually / online</li><li>Preparation and submission of deposit placement requests to banks and ensuring the receipt and matching of bank confirmations </li></ul><br><strong>Inter Company:</strong><br><ul><li>Ensuring a full control on the Inter company loans between entities in the Group</li><li>Reconciliation of these Loans</li><li>Fixing interest on all loans</li><li>Revaluation of Inter company Loans</li><li>Submission of Audit requests </li><li>Closing out all required Loans with regard to the Project</li><li>Assisting with queries related to Inter company loans </li><li>Resolving accounting issues relating to these Loans</li></ul><br>Forex and derivatives:<br><ul><li>Ensuring that Forex are confirmed and settled after reviewing bank confirmations</li></ul><br><strong>Accounting &amp; Audit:</strong><br><ul><li>Ensuring that all treasury related transactions (Loans, liquidity, Forex, Trade finance, charges &amp; Interests) are accounted in a timely manner through processes in SAP TRM or ERP</li><li>Ensuring all month end treasury activities of reconciliations, treasury schedules, audit schedules are prepared in a timely manner.</li></ul><br><strong>Treasury Projects:</strong><br><ul><li>Supporting Senior Manager Treasury Operations in identifying and implementing various initiatives to improve productivity and mitigate risk in the Treasury Back Office</li><li>Supporting Senior Manager Treasury Operations, Global Treasury Centre in various strategic initiatives such as In-House banking/ cash pooling projects, SAP TRM rollouts, SWIFT rollouts, Online banking, SAP TRM upgrades.</li></ul><br><strong>Qualifications &amp; Experience:</strong><br><ul><li>Master's degree in commerce with a minimum of five years of experience within the Treasury function of a medium to large organization or banks, CTP is a plus.</li><li>Analytical, process oriented, good communication skills, exposure to ERP </li><li>Behavioural Competencies: Should be able to plan and prioritize tasks, Self-motivated; and a strong team player.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Purpose:</b></p><br> <p>As a member of Treasury Back office team, you will be supporting the Al Futtaim Global Treasury Centre (GTC) and the Business Units on the following:</p><br> <ul> <li>Liquidity Management through reporting and payment operations</li> <li>Loan operations which include drawdown, settlements, roll overs of loans post review of cash flow</li> <li>Forex back office operations including confirmation processing, settlements etc.</li> <li>Settlements and Accounting journals for all treasury related transactions through SAP TRM/ERP</li> <li>Month end closing activities and audit </li> <li>Treasury related projects - identification and implementation including Solution design, testing, training and process blueprint</li> </ul> <p><b>Key Accountabilities:</b></p><br> <p><b>Daily Liquidity management:</b></p><br> <ul> <li>Preparation of daily liquidity report for all the Group’s bank accounts and Treasury exposures</li> <li>Verification of all transfer letters manually / online in a timely manner to manage the funds appropriately.</li> </ul> <p><b>Loan and deposit operations:</b></p><br> <ul> <li>Supporting GTC by the provision of necessary reporting in relation to the Group’s loan portfolio of both internal and external loans.</li> <li>Preparation of /drawdown / settlement / rollover / pre-settlement request letters in a timely manner either manually / online</li> <li>Preparation and submission of deposit placement requests to banks and ensuring the receipt and matching of bank confirmations</li></ul><p><b>Inter Company:</b></p><br> <ul> <li>Ensuring a full control on the Inter company loans between entities in the Group</li> <li>Reconciliation of these Loans</li> <li>Fixing interest on all loans</li> <li>Revaluation of Inter company Loans</li> <li>Submission of Audit requests</li> <li>Closing out all required Loans with regard to the Project</li> <li>Assisting with queries related to Inter company loans</li> <li>Resolving accounting issues relating to these Loans</li> </ul> <p><b>Forex and derivatives:</b></p><br> <ul> <li>Ensuring that Forex are confirmed and settled after reviewing bank confirmations</li></ul><p><b>Accounting &amp; Audit:</b></p><br> <ul> <li>Ensuring that all treasury related transactions (Loans, liquidity, Forex, Trade finance, charges &amp; Interests) are accounted in a timely manner through processes in SAP TRM or ERP</li> <li>Ensuring all month end treasury activities of reconciliations, treasury schedules, audit schedules are prepared in a timely manner.</li> </ul> <p><b>Treasury Projects:</b></p><br> <ul> <li>Supporting Senior Manager Treasury Operations in identifying and implementing various initiatives to improve productivity and mitigate risk in the Treasury Back Office</li> <li>Supporting Senior Manager Treasury Operations, Global Treasury Centre in various strategic initiatives such as In-House banking/ cash pooling projects, SAP TRM rollouts, SWIFT rollouts, Online banking, SAP TRM upgrades.</li> </ul> <p><b>Qualifications &amp; Experience:</b></p><br> <ul> <li>Master’s degree in commerce with a minimum of five years of experience within the Treasury function of a medium to large organization or banks, CTP is a plus.</li> <li>Analytical, process oriented, good communication skills, exposure to ERP</li> <li>Behavioural Competencies: Should be able to plan and prioritize tasks, Self-motivated; and a strong team player.</li> </ul> <p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>

<p><h4>Job purpose:</h4> <p>As a member of Treasury Back Office team, you will be supporting the Al Futtaim Global Treasury Centre (GTC) and the business units on the following:</p> <ul> <li>Liquidity management through reporting and payment operations</li> <li>Loan operations which include drawdown, settlements, rollovers of loans post review of cash flow</li> <li>Forex back office operations including confirmation processing, settlements etc.</li> <li>Settlements and accounting journals for all treasury related transactions through SAP TRM/ERP</li> <li>Month end closing activities and audit</li> <li>Treasury related projects - identification and implementation including solution design, testing, training and process blueprint</li> </ul> <h4>Key accountabilities:</h4> <h4>Daily liquidity management:</h4> <ul> <li>Preparation of daily liquidity report for all the group’s bank accounts and treasury exposures</li> <li>Verification of all transfer letters manually/online in a timely manner to manage the funds appropriately</li> </ul> <h4>Loan and deposit operations:</h4> <ul> <li>Supporting GTC by the provision of necessary reporting in relation to the group’s loan portfolio of both internal and external loans</li> <li>Preparation of drawdown/settlement/rollover/pre-settlement request letters in a timely manner either manually/online</li> <li>Preparation and submission of deposit placement requests to banks and ensuring the receipt and matching of bank confirmations</li> </ul> <h4>Inter company:</h4> <ul> <li>Ensuring full control on the inter company loans between entities in the group</li> <li>Reconciliation of these loans</li> <li>Fixing interest on all loans</li> <li>Revaluation of inter company loans</li> <li>Submission of audit requests</li> <li>Closing out all required loans with regard to the project</li> <li>Assisting with queries related to inter company loans</li> <li>Resolving accounting issues relating to these loans</li> </ul> <h4>Forex and derivatives:</h4> <ul> <li>Ensuring that forex are confirmed and settled after reviewing bank confirmations</li> </ul> <h4>Accounting & audit:</h4> <ul> <li>Ensuring that all treasury related transactions (loans, liquidity, forex, trade finance, charges & interests) are accounted in a timely manner through processes in SAP TRM or ERP</li> <li>Ensuring all month end treasury activities of reconciliations, treasury schedules, audit schedules are prepared in a timely manner</li> </ul> <h4>Treasury projects:</h4> <ul> <li>Supporting Senior Manager Treasury Operations in identifying and implementing various initiatives to improve productivity and mitigate risk in the Treasury Back Office</li> <li>Supporting Senior Manager Treasury Operations, Global Treasury Centre in various strategic initiatives such as in-house banking/cash pooling projects, SAP TRM rollouts, SWIFT rollouts, online banking, SAP TRM upgrades</li> </ul> <h4>Qualifications & experience:</h4> <p>Master’s degree in commerce with a minimum of five years of experience within the treasury function of a medium to large organization or banks, CTP is a plus.</p> <p>Analytical, process oriented, good communication skills, exposure to ERP.</p> <h4>Behavioural competencies:</h4> <p>Should be able to plan and prioritize tasks, self-motivated; and a strong team player.</p></p><p></p>

We Are Hiring | Medical Representatives – Pharma Line Globe International is looking for talented and motivated Medical Representatives to join our Pharma Line team.???? Available Locations:• Alexandria Center• Downtown Cairo• Fayoum• Shubra & Shubra El-Kheima• Mansoura Requirements:Bachelor's degree in Pharmacy, Science, or Veterinary Medicine (only). Previous experience as a Medical Representative is preferred. Strong communication and presentation skills. Ability to build and maintain professional relationships with healthcare professionals. Passionate, ambitious, and results-driven individuals.<br>If you are ready to take the next step in your pharmaceutical career and join a dynamic team, we would love to hear from you.

<p>Job Description: Claims Management Consultant Cairo - Egypt FTC - 6 months 40 hours per week We offer Hybrid working so once you have completed the initial training and are competent in your role you are given the freedom to work from home some days and maintain a great work life balance. We Make Health Happen Ensure an exceptional customer experience for our customers by swiftly and accurately resolving all customer claims queries. Customer contact will be across all communication channels phone, email, web chat and letter. This is a diverse and skilled customer facing role where you will be responsible for resolving all claims queries to the customer s complete satisfaction without the need to refer the customer on. This will include assessing complex and high value claims from all customer groups Individual, Provider Corporate and Intermediaries. Your individual performance will be a key contribution to the department achieving all targets for quality, productivity, compliance, and regulation. You will be a claims subject matter expert, putting the customer at the centre of everything you do and using your claims knowledge to put forward ideas for the continual improvement of the customer experience. Key Responsibilities Taking end to end ownership for the resolution of all customer claims enquiries. Case manages all queries through to resolution. Assessing any claims as required including high value and complex claims. Accurately maintaining and updating customer records on the customer management system. Ensure that records are accurately updated whenever a customer makes contact. Complying with all regulatory and governance requirements including FCA and Treating Customers Fairly Achieving all targets for contact handling, turnaround times and quality. Participate in regular 121s and team meetings with your manager. Support new team members. Being a role model for the team demonstrating outstanding personal behaviours and performance. Being a Customer Service Champion within Claims. Contribute to the continuous improvement process by challenging exiting process and contributing ideas for improvement.</p><p><strong>Desired Candidate Profile</strong></p><p>Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management. Previous experience in the delivery of customer service within a contact centre setting, coupled with experience of case managing customer queries thorough to resolution. Significant experience of claims assessment / management / claims cost containment within the healthcare sector A track record of achieving and exceeding productivity and quality targets in a high performing team environment Highly customer focussed. Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes. Multilingual skills would be an advantage.</p>

<p>Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International s founders established a simple yet powerful formula: Approach each client engagement as a partnership , create an environment that attracts the most talented professionals and allows them to flourish, and regulate growth to maintain excellence in our service standards.</p><p>Role Overview We are looking for an experienced junior Bid specialist to support the development and coordination of high-quality proposals for data center, mission-critical, and PMC consultancy projects . The successful candidate will work closely with our technical, commercial, and leadership teams to manage bid submissions, coordinate inputs, and ensure proposals are compliant, compelling, well-structured, and delivered on time.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Bid Coordination: Coordinate the end-to-end bid process across EOI, RFQ, RFP, prequalification, and tender submissions, ensuring deadlines and submission requirements are met.</li><li>Proposal Development: Prepare, edit, and compile professional technical and commercial proposals in line with client requirements and tender documentation.</li><li>Content Management: Maintain and improve proposal templates, company credentials, project sheets, CVs, case studies, and bid library materials.</li><li>Stakeholder Coordination: Follow up with internal teams, regional stakeholders, consultants, and external partners to obtain required information and documentation.</li><li>Commercial Coordination: Support the coordination of commercial submissions and ensure alignment between technical and financial proposals.</li><li>Proposal Formatting: Ensure documents are professionally formatted, visually consistent, and ready for final submission.</li></ul><p><b><br></b></p><p><b>Tools &amp; Skills</b></p><ul><li>Advanced proficiency in Microsoft Word, PowerPoint, and Excel .</li><li>Strong document formatting and presentation skills.</li><li>Familiarity with CRM, tender portals, and bid/proposal management tools is preferred.</li><li>Experience with proposal design and document formatting tools is an advantage.</li><li>Strong attention to detail, organization, and document control skills.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Experience</strong></p><ul><li>1-2 years of experience in bid coordination, proposal management, or tender management within a PMC, engineering consultancy, construction consultancy, or related professional services environment .</li><li>Previous exposure to data center, mission-critical, engineering, construction, or large-scale consultancy projects in GCC Area</li><li>Experience coordinating complex, multi-disciplinary technical proposals.</li><li>Strong understanding of structured bid processes, including compliance matrices, win themes, storyboarding, reviews, and submission management.</li><li>Experience supporting framework agreements, prequalification submissions, and large consultancy tenders .</li><li>Strong written and verbal communication skills in English .</li><li>Ability to work independently, manage competing deadlines, and coordinate effectively with multiple stakeholders.</li></ul>

<p><strong>About Us</strong></p><p>Automotive Fleet Service (AFS) is a premier auto repair and maintenance provider operating dual multi-brand service centers in 6th of October City. We deliver end-to-end fleet servicing, mechanical repair, collision work, and preventive maintenance solutions tailored for corporate fleets, insurance partners, and sub-contracted service networks.</p><p>As a proud subsidiary of The Mobility Family, one of the region’s leading automotive ecosystems encompassing fleet rental, parts distribution, auto repair, and mobility services, AFS combines the agility of a specialized service center with the financial strength, ecosystem support, and industry footprint of a multi-sector mobility group.<strong><br></strong></p><p><strong>Role Summary</strong></p><p>We are seeking a high-energy, commercially driven Sales Manager to lead our B2B account acquisition and client retention strategy. Reporting directly to General Management, you will own the end-to-end sales lifecycle, identifying high-value commercial prospects, closing maintenance contracts with fleet operators and insurance companies, and expanding our partner service center network across Greater Cairo.</p><p></p><p><strong>Key Responsibilities</strong></p><p>1. Business Development & Pipeline Generation</p><p>· Target and onboard key commercial accounts across three core segments:</p><p><strong>§ Corporate Fleet Owners: </strong>Logistics companies, ride-hailing/delivery fleets, car rental agencies, and corporate staff transport fleets.</p><p><strong>§ Insurance Partners:</strong> Top-tier insurance firms for collision repair, claim routing, and direct settlement workflows.</p><p><strong>§ Service Centers & Workshops:</strong> Partner garages requiring sub-contracted specialized repair, overflow capacity, or technical servicing.</p><p>· Build, maintain, and execute a robust corporate sales pipeline.</p><p></p><p>2. Client Relationship & Account Management</p><p>· Serve as the primary strategic account owner for high-value B2B clients, ensuring service level agreement (SLA) compliance and customer satisfaction.</p><p>· Drive cross-selling initiatives across The Mobility Family ecosystem &#40;e.g., combining maintenance packages with parts distribution or rental back-up vehicles&#41;.</p><p>· Conduct regular account reviews with key decision-makers (Fleet Managers, Procurement Heads, Claims Managers) to ensure account retention and contract renewals.</p><p></p><p>3. Commercial Negotiations & Deal Structuring</p><p>· Prepare bespoke commercial proposals, service rate cards, and SLA contracts tailored to varying fleet sizes and usage intensity.</p><p>· Negotiate payment terms, credit limits, and volume rebates in coordination with the Finance department.</p><p><strong>Requirements</strong></p><p><strong>·&nbsp;Experience: </strong>5+ years of proven B2B sales/business development experience within the automotive, fleet management, auto parts, or insurance industries in Egypt.</p><p>&nbsp;</p><p><strong>·&nbsp;Network:</strong>&nbsp;An active network of contacts among corporate fleet managers, insurance claims departments, or automotive logistics providers.</p><p>&nbsp;</p><p>·&nbsp;Skills: Strong negotiation skills, consultative closing ability, financial acumen (understanding profit margins and rate cards), and contract structuring experience.</p><p>&nbsp;</p><p>·&nbsp;Drive: An entrepreneurial mindset capable of driving revenue in a fast-paced environment backed by a corporate group structure.</p><p></p>

<p>Your next big career move starts NOW! <br>Step into a fast-paced, global environment with VFS Global Egypt as an Operations Officer — where every day brings new challenges and opportunities to grow!<br><br>Job Description: <br>- Document scrutiny and collection of applications for visa processing.<br>- Handle customer/applicant queries personally or via email, telephone.<br>- Handle cash and bank related transactions if assigned and ensure 100% accuracy.<br>- Record &amp; maintain all application data. <br>- Ensure accurate &amp; timely data entry into the system with zero errors.<br>- Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.<br>- Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.<br>- Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants.<br>- Encourage applicants to provide feedback on services provided and their overall experience at the application center.<br>- Ensure that the entire process is completed within the mandated Turn Around Time.<br><br>Job Requirements:<br>- Education: Graduate from any field.<br>- Experience: 0 – 2 years of experience preferably in customer service field (fresh grads are welcome to join!)<br>Knowledge &amp; Key Skills:<br>- Basic Knowledge of Computer skills &amp; &nbsp;Proficiency in MS office.<br>- Adaptability and presence of mind to handle customer queries and complaints.<br>- English Level: Very Good.</p><p><strong>Requirements</strong></p><p>Your next big career move starts NOW! <br>Step into a fast-paced, global environment with VFS Global Egypt as an Operations Officer — where every day brings new challenges and opportunities to grow!<br><br>Job Description: <br>- Document scrutiny and collection of applications for visa processing.<br>- Handle customer/applicant queries personally or via email, telephone.<br>- Handle cash and bank related transactions if assigned and ensure 100% accuracy.<br>- Record &amp; maintain all application data. <br>- Ensure accurate &amp; timely data entry into the system with zero errors.<br>- Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.<br>- Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.<br>- Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants.<br>- Encourage applicants to provide feedback on services provided and their overall experience at the application center.<br>- Ensure that the entire process is completed within the mandated Turn Around Time.<br><br>Job Requirements :<br>- Education: Graduate from any field.<br>- Experience: 0 – 2 years of experience preferably in customer service field (fresh grads are welcome to join!)<br>Knowledge &amp; Key Skills:<br>- Basic Knowledge of Computer skills &amp; &nbsp;Proficiency in MS office.<br>- Adaptability and presence of mind to handle customer queries and complaints.<br>- English Level: Very Good.</p>

Job Summary<br>The Operations Executive will act as the in-country execution anchor for order processing and billing activities. The role will coordinate between Sales, Product, and COE (Centre of Excellence) teams to ensure seamless transaction processing.<br>This role is critical in ensuring data accuracy, process compliance, and timely execution of orders and billing.<br>Order Coordination & Execution<br>Coordinate with Sales team to receive and validate customer orders<br>Ensure completeness of order inputs (pricing, customer details, delivery terms, approvals)<br>Liaise with Product teams for stock availability and approvals<br>Validate all data before submission to COE<br>COE Coordination<br>Act as SPOC between in-country teams and COE<br>Share complete datasets for order loading and billing<br>Track order progress and follow up with COE<br>Escalate delays proactively<br>Billing & Documentation Support<br>Ensure all required documents are collated prior to billing<br>Coordinate with COE for accurate and timely invoicing<br>Stakeholder Coordination<br>Coordinate with Sales, Product, and COE teams<br>Ensure clear communication and timely updates<br>Key Skills & Competencies<br>Strong coordination and follow-up skills<br>Attention to detail and data accuracy<br>Understanding of order-to-cash lifecycle<br>Basic knowledge of ERP systems (SAP preferred)<br>Good communication and stakeholder management<br>Experience & Qualification<br>1–3 years of experience in operations / sales operations / order management<br>Graduate in Business, Commerce, or related field

<strong>Company Description</strong> SoftTrend is a fast-growing company specializing in software licensing and IT services, supporting organizations with advanced technology solutions. The company’s mission is to become a market leader in the information technology field by helping partners and clients maximize profits through cost reduction and improved efficiency. Leveraging extensive experience in IT, SoftTrend focuses on understanding customer needs and delivering tailored solutions. Team members work in a dynamic environment that values innovation, reliability, and long-term client relationships.<br><strong>Role Description</strong> This is a full-time, on-site Telemarketing Executive role based in Qesm El Maadi, suitable for fresh graduates. The Telemarketing Executive will make outbound calls to potential and existing clients to introduce SoftTrend’s software licensing and IT services, generate interest, and schedule follow-ups for the sales team. Daily tasks include identifying leads, explaining product features and benefits, answering basic inquiries, and updating customer and call records in CRM or related systems. The role involves handling initial customer interactions, providing courteous support, and collaborating closely with sales and customer service teams to meet campaign and sales targets. Training and guidance will be provided to help new graduates develop strong communication, sales, and customer service capabilities.<br><strong>Qualifications<br></strong> <ul><li>Candidates should possess strong Communication skills, including clear speaking, active listening, and professional telephone etiquette.</li><li>Candidates should possess Lead Generation and Sales skills to identify prospects, create interest, and support conversion of opportunities.</li><li>Candidates should possess Customer Service and Customer Support skills to respond to inquiries, address basic concerns, and ensure a positive caller experience.</li><li>Candidates should demonstrate a willingness to learn about software licensing and IT services, with basic computer literacy and comfort using CRM or call management tools.</li><li>Candidates should have the ability to work on-site in Qesm El Maadi, manage time effectively, and meet individual and team performance targets.</li><li>Fresh graduates are encouraged to apply; a diploma or degree in Business, Marketing, IT, or a related field is beneficial but not mandatory.</li><li>Proficiency in English and Arabic, both spoken and written, is an advantage.</li></ul>