Call Center Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Introduction <br> <p>A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.</p><br><br> <br> <br> Your role and responsibilities <br> <p>Experience:</p><br><br><p>* 8-12 years of overall SAP HCM / SAP SuccessFactors experience</p><br><br><p>* 5-7 end-to-end ECP or SAP HCM Payroll implementation projects</p><br><br><p>* Minimum 2 end-to-end ECP implementations (full lifecycle: design through go-live)</p><br><br><p>* Strong working knowledge of Employee Central (EC) and its integration with ECP</p><br><br> <br> <br> Required education <br> Bachelor's Degree <br> <br> Preferred education <br> Bachelor's Degree <br> <br> Required technical and professional expertise <br> <p>* Independently deliver end-to-end SAP SuccessFactors Employee Central Payroll (ECP) implementation activities, reporting to the Project Lead</p><br><br><p>* Design and review country-specific payroll schemas, PCRs, and wage types</p><br><br><p>* Configure and manage payroll integrations with EC, FI, Time Management, and third-party systems</p><br><br><p>* Provide expert guidance during UAT, parallel payroll runs, and go-live</p><br><br><p>* Guide and review the work of junior payroll consultants</p><br><br><p>* Strong expertise in SAP Payroll Control Center (PCC)</p><br><br> <br> <br> Preferred technical and professional experience <br> <p>N/A</p><br><br> <br> <br> <br> <br> <br> </div>

Teleperformance is a French multinational company. We exist in more than 80 countries around the world, and we are the first contact center to open in Egypt in 2007, We have 6 Sites in Egypt, two sites in New Cairo and two sites in Mohandseen and One kattameya. it has more than 45+ Projects operating in countries<br>Role Description<br>This is a full-time, on-site role based in Cairo, Egypt. As a Customer Support Representative, you will handle customer inquiries, provide resolutions to issues, and ensure a high level of customer satisfaction. Daily tasks include responding to customer queries via phone or email, troubleshooting technical issues, and maintaining accurate records of customer interactions. You will also collaborate with internal teams to resolve customer concerns effectively and provide an outstanding service experience.<br>Qualifications<br>Proficient in Customer Support and dedicated to ensuring Customer Satisfaction<br>Strong Interpersonal Skills for effective communication and relationship building with customers<br>Experience with Technical Support and problem-solving for troubleshooting customer issues<br>Strong Analytical Skills to evaluate and resolve customer concerns efficiently<br>Fluency in English, both written and verbal<br>Ability to work collaboratively as part of an on-site team<br>Prior experience in a customer service role is a plus<br>BENEFITS:<br>Salary up to 19k Net (including KPIs) + 195 euro quarter bonus<br>KPIs collected in Euro equivalent – maximize your earning potential<br>24/7 transportation across Cairo & Giza<br>Medical Insurance (up to EGP 400,000/year) + **Social Insurance with AXA .<br>Free Gym Access<br>Exclusive discounts at stores across Egypt<br>Clear career path after just 6 months<br>VPN line provided<br>Overnight allowance: EGP 1,000

Teleperformance is a French multinational company. We exist in more than 80 countries around the world, and we are the first contact center to open in Egypt in 2007, We have 6 Sites in Egypt, two sites in New Cairo and two sites in Mohandseen and One kattameya. it has more than 45+ Projects operating in countries<br>Role Description<br>This is a full-time, on-site role based in Cairo, Egypt. As a Customer Support Representative, you will handle customer inquiries, provide resolutions to issues, and ensure a high level of customer satisfaction. Daily tasks include responding to customer queries via phone or email, troubleshooting technical issues, and maintaining accurate records of customer interactions. You will also collaborate with internal teams to resolve customer concerns effectively and provide an outstanding service experience.<br>Qualifications<br>Proficient in Customer Support and dedicated to ensuring Customer Satisfaction<br>Strong Interpersonal Skills for effective communication and relationship building with customers<br>Experience with Technical Support and problem-solving for troubleshooting customer issues<br>Strong Analytical Skills to evaluate and resolve customer concerns efficiently<br>Fluency in English, both written and verbal<br>Ability to work collaboratively as part of an on-site team<br>Prior experience in a customer service role is a plus<br>BENEFITS:<br>Salary up to 19k Net (including KPIs) + 195 euro quarter bonus<br>KPIs collected in Euro equivalent – maximize your earning potential<br>24/7 transportation across Cairo & Giza<br>Medical Insurance (up to EGP 400,000/year) + **Social Insurance with AXA .<br>Free Gym Access<br>Exclusive discounts at stores across Egypt<br>Clear career path after just 6 months<br>VPN line provided<br>Overnight allowance: EGP 1,000

Teleperformance is a French multinational company. We exist in more than 80 countries around the world, and we are the first contact center to open in Egypt in 2007, We have 6 Sites in Egypt, two sites in New Cairo and two sites in Mohandseen and One kattameya. it has more than 45+ Projects operating in countries<br>Role Description<br>This is a full-time, on-site role based in Cairo, Egypt. As a Customer Support Representative, you will handle customer inquiries, provide resolutions to issues, and ensure a high level of customer satisfaction. Daily tasks include responding to customer queries via phone or email, troubleshooting technical issues, and maintaining accurate records of customer interactions. You will also collaborate with internal teams to resolve customer concerns effectively and provide an outstanding service experience.<br>Qualifications<br>Proficient in Customer Support and dedicated to ensuring Customer Satisfaction<br>Strong Interpersonal Skills for effective communication and relationship building with customers<br>Experience with Technical Support and problem-solving for troubleshooting customer issues<br>Strong Analytical Skills to evaluate and resolve customer concerns efficiently<br>Fluency in English, both written and verbal<br>Ability to work collaboratively as part of an on-site team<br>Prior experience in a customer service role is a plus<br>BENEFITS:<br>Salary up to 19k Net (including KPIs) + 195 euro quarter bonus<br>KPIs collected in Euro equivalent – maximize your earning potential<br>24/7 transportation across Cairo & Giza<br>Medical Insurance (up to EGP 400,000/year) + **Social Insurance with AXA .<br>Free Gym Access<br>Exclusive discounts at stores across Egypt<br>Clear career path after just 6 months<br>VPN line provided<br>Overnight allowance: EGP 1,000

<strong>About this Position </strong> Henkel is looking for an Observability Engineer to join our Platform Engineering team. In this role, you will help design, build, and continuously improve the observability foundation that gives our engineering teams deep visibility into the health and performance of our systems running on Google Cloud Platform, Microsoft Azure, and OpenShift. You will work closely with platform engineering, cloud architecture and application teams to make sure the right signals — metrics, logs, and traces — are collected, visualized, and alerted on, so issues are caught before they impact users.<br><br><strong>What You´ll Do<br><br></strong><ul><li>Design, build, and maintain observability pipelines across our multi-cloud environment (Azure, GCP), covering metrics, logs, and traces. </li><li>Create and maintain dashboards that give engineering teams clear, actionable visibility into system health, performance, and business-relevant metrics. </li><li>Integrate metrics collection across services and infrastructure, ensuring consistent instrumentation standards. </li><li>Build and continuously improve alerting frameworks used to support on-call rotations, balancing signal quality with alert fatigue. </li><li>Work with industry-standard observability tools such as Grafana, Prometheus, and the ELK Stack to collect, store, and visualize telemetry data. </li><li>Operate and optimize APM tooling (e.g., Dynatrace, Datadog) to support application performance monitoring and root-cause analysis. </li><li>Leverage Azure Monitor and Kusto Query Language (KQL) to build queries, alerts, and workbooks for Azure-hosted workloads. </li><li>Leverage GCP Monitoring (formerly Stackdriver) for log and metrics aggregation across GCP-hosted services. </li><li>Work on the Site Reliability Engineering practice focusing on co-defining SLOs and OLAs to translate collected metric points into business KPIs and subsequent dashboards </li><li>Partner with platform, DevOps, and application engineering teams to define what "good observability" looks like for each service and help teams adopt it. </li><li>Contribute to incident response and postmortem processes by improving the observability signals that support faster detection and diagnosis. </li><li>Document observability standards, runbooks, and best practices to help scale knowledge across the engineering organization. </li><li>Actively participate in the Community of Practice / Cloud guild to foster cross-domain knowledge sharing and reduce knowledge silos<br><br></li></ul><strong> What makes you a good fit <br><br></strong><ul><li>4 - 7 years of experience. </li><li>Experience working with cloud platforms, ideally Azure and/or GCP. </li><li>Hands-on experience with industry-standard observability tools such as Grafana, Prometheus, and the ELK Stack. </li><li>Experience with Time Series (e.g. InfluxDB) and Log retention strategies using tools such as Thanos</li><li>Experience with PromQL, KQL/Kusto and other Query Languages</li><li>Experience with APM tools such as Dynatrace or Datadog. </li><li>Proven ability to design and build dashboards and integrate metrics collection across services. </li><li>Experience creating or maintaining alerting frameworks that support on-call duty. </li><li>Familiarity with Azure Monitor and Kusto/KQL for querying and alerting. </li><li>Familiarity with GCP Monitoring, including log and metrics aggregation. </li><li>Solid understanding of platform engineering or DevOps practices and how observability fits into the broader software delivery lifecycle. </li><li>Fluent English (required); German language skills are a plus. </li><li>Comfortable working in a remote-first setup while staying closely connected with a distributed team</li><li>Willingness to travel to main Henkel IT sites (max. once per quarter) for team workshops</li><li>Experience in scripting (Python, Bash, Go) and other DevOps (OpenTofu) tooling is a plus, but not a must. </li><li>Experience with infrastructure-as-code tools (e.g., OpenTofu and Ansible). </li><li>Familiarity with distributed tracing concepts and tools (e.g., OpenTelemetry). </li><li>Prior participation in an on-call rotation for production systems. </li><li>Scripting experience (e.g., Python, Bash, PowerShell) for automating observability tasks. <br><br></li></ul><strong> Some perks of joining Henkel <br><br></strong><ul><li>Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year</li><li>Diverse national and international growth opportunities</li><li>Global wellbeing standards with health and preventive care programs</li><li>Gender-neutral parental leave for a minimum of 8 weeks</li><li>Employee Share Plan with voluntary investment and Henkel matching shares</li><li>Comprehensive Health Insurance for employee + dependents</li><li>Employee Assistance Programme provides a wide range of mental health and wellbeing benefits<br><br></li></ul>At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.

<p><br></p> What you will do Modelling <ul> <li>Build, validate and maintain predictive models on customer level data: churn and attrition, propensity and next best offer, response and redemption likelihood, credit and collections risk, lifetime value, segment migration, and time to event.</li> <li>Own validation. Out of time testing, calibration, class imbalance handling, leakage detection, stability monitoring. Set the internal standard for what counts as a model fit to ship.</li> <li>Build uplift and holdout designs so campaign impact can be measured rather than claimed.</li> <li>Design and analyse A/B tests for new features and treatments. Randomisation and assignment logic, sample size and power, primary and guardrail metrics, test duration, and a defensible ship or stop call at the end.</li> <li>Produce portfolio level forecasts and anomaly detection over transaction and engagement data.</li> </ul> Data <ul> <li>Do the work that comes before the model. Profiling, cleaning, entity resolution across tables, feature construction, and clear documentation of what a dataset can and cannot support.</li> <li>Assemble customer level datasets yourself from normalised transactional schemas. You will not be handed a feature store.</li> </ul> Engineering <ul> <li>Write production Python that runs unattended. Automated cleaning, model selection, scoring, and the evaluation layer that decides whether a model output is good enough to surface.</li> <li>Build pipelines that work on datasets you have not seen in advance, where column names, data quality and structure vary from one dataset to the next.</li> <li>Package models so they can be called by an application rather than run by hand. Scoring interfaces, scheduled retraining, versioning, and monitoring for drift.</li> <li>Integrate LLM APIs into automated workflows, for schema interpretation, plain language explanation of model output, and generated rationale.</li> </ul> Communication <ul> <li>Turn model output into a recommended action. A ranked list with a probability attached is the input, not the deliverable. The deliverable is a decision with an expected outcome and a stated assumption set.</li> <li>Size opportunities before work starts. Say what is worth modelling and what is not.</li> <li>Present to non-technical stakeholders, including marketing, risk and C-level audiences who will not read a confusion matrix.</li> <li>Assess feasibility on a sample extract and give a realistic estimate of what the data can deliver.</li> </ul> Stack <ul> <li>Python is the primary language for everything we productionise. Expect to work daily in pandas, scikit-learn, and gradient boosting libraries such as XGBoost or LightGBM, plus whatever the problem needs.</li> <li>SQL for data assembly.</li> <li>R for part of the existing analytics work, including Shiny.</li> <li>LLM APIs as a component inside automated pipelines.</li> </ul> Some of what we look for <ul> <li>High ownership. We do not have people managers. You have core responsibilities that take about half your day. The rest is on you to find the hardest problems, chase them down, and solve them independently.</li> <li>Curiosity. We are solving unsolved problems and the rules change daily. You need to find joy in learning new and difficult things.</li> <li>Horsepower. Raw capability and throughput. You get a lot done, and the quality holds.</li> <li>Strive to challenge and be challenged. Push on decisions, including ours. Expect the same in return.</li> </ul><p><strong>Desired Candidate Profile</strong></p><h4>Requirements</h4> Required <ul> <li>5 or more years building predictive models on real, messy commercial data at customer level.</li> <li>Strong production Python. You write code another engineer will run and maintain, not only notebook code.</li> <li>Deep grounding in classification and propensity modelling. Gradient boosting and regularised regression as a baseline, and the judgment to know when something more or less complex is the right call. You can explain why AUC alone is not enough and what you would look at instead.</li> <li>Experimental design. You can size a test, pick the metric before it runs, spot a broken , and call a result honestly when it is flat.</li> <li>SQL at the level of building an analytical dataset from a transactional schema unaided.</li> <li>The judgment to know when a dataset cannot answer the question being asked, and the willingness to say so early.</li> <li>Clear written and spoken English.</li> </ul> Strongly preferred <ul> <li>R, including RStudio and Shiny.</li> <li>Experience in banking, fintech, lending, telecom or retail loyalty. Familiarity with terms like roll rates, collections treatment, RFM, breakage or redemption liability means less ramp-up time.</li> <li>Experience building automated or configurable pipelines that run on unfamiliar data.</li> <li>Experience integrating LLM APIs into a production workflow.</li> </ul>

<p> <strong>What you'll be doing:<br> Platform monitoring &amp; incident response</strong> <br> Monitor the health and performance of our platform using tools such as Dynatrace, identifying and responding to alerts and potential issues.<br> Provide first-line technical support by investigating, troubleshooting, and resolving customer issues received through support tickets and calls.<br> Respond to infrastructure and application incidents, including traffic spikes, bot activity, and high resource consumption.<br> Collaborate with senior engineers, vendors, and other IT teams to troubleshoot complex issues and ensure timely resolution.</p> <p> <br> <strong>Cloud infrastructure &amp; system support</strong> <br> Support and troubleshoot our cloud infrastructure, including Microsoft Azure, Windows Servers, Azure SQL, and Kubernetes (AKS).<br> Help maintain the stability, availability, and performance of our systems and applications.<br> Work with Fastly (WAF/CDN) to investigate and mitigate abnormal traffic and bot activity.<br> Monitor, renew, and troubleshoot SSL certificates to maintain secure platform operations.</p> <p> <br> <strong>Automation &amp; continuous improvement</strong> <br> Develop and maintain scripts to automate routine tasks, improve operational efficiency, and reduce manual intervention.<br> Contribute to technical documentation, operational procedures, and knowledge sharing initiatives.<br> Support infrastructure projects, including cloud migrations, Azure optimizations, and system maintenance.<br> Collaborate with the team to improve monitoring, troubleshooting, and incident response processes.</p> <p> <br> <strong>Global collaboration &amp; on-call support</strong> <br> Work closely with our international infrastructure team to ensure smooth operations across different time zones.<br> Participate in scheduled shifts and paid weekend on-call rotations to support platform availability and timely incident response.<br> Communicate effectively with colleagues and stakeholders, providing clear updates on incidents and their resolution.Company Description</p><p><em>At Sana Commerce, we're committed to creating an inclusive environment because we know our diverse workforce is one of our greatest strengths.</em></p><p>B2B commerce is evolving fast and Sana Commerce is built to lead it. We help manufacturers, distributors, and wholesalers create seamless digital buying experiences that strengthen customer relationships and drive real business growth.</p><p>We're on a mission to become the go-to commerce platform for B2B companies navigating complexity at scale. That means constantly pushing the boundaries of what's possible in ERP-integrated commerce and building a team bold enough to get us there.</p><p>At Sana Commerce, we're looking for a <strong>Junior Site Reliability Engineer (SRE)</strong> to join our global infrastructure team and help keep our platform running smoothly, reliably, and securely.</p><p><br> You'll play an important role in monitoring our systems, troubleshooting technical issues, and providing first-line support to our customers. Working closely with experienced engineers across our global team, you'll gain hands-on exposure to cloud infrastructure, monitoring tools, and incident management while helping ensure a seamless experience for our customers.</p><p><br> <strong>Why This Role Matters</strong><br> Our customers rely on Sana Commerce to run their businesses every day. As a Junior SRE, you'll be on the front line of keeping our platform healthy, responding to incidents, resolving technical challenges, and ensuring issues are addressed before they impact our customers.</p><p><strong>What you ll get:</strong></p><ul><li>The opportunity to make an impact at a fast-growing SaaS scale-up; </li><li>A global and customized onboarding program (9,1/10 rated by previous hires); </li><li>Working closely with global leaders on strategic initiatives;</li><li>A hybrid working model - 3 days from the office, 2 days from home;Qualifications </li></ul><p><strong>Desired Candidate Profile</strong></p><p> <strong>What you'll bring:</strong> <br> A degree in Computer Science, Engineering, or a related field, or equivalent relevant practical experience.<br> Ideally 2 3 years of hands-on experience working with Microsoft Azure infrastructure and related services.<br> Familiarity with Microsoft technologies such as Windows Server, DNS, IIS, MSSQL, or Azure SQL.<br> A basic understanding of containerization technologies such as Docker and Kubernetes (AKS).<br> Exposure to monitoring tools such as Dynatrace, Prometheus, Grafana, Nagios, Zabbix, or similar.<br> Familiarity with scripting languages such as PowerShell or shell scripting.<br> A strong troubleshooting mindset, with the ability to investigate technical issues, think logically, and remain calm under pressure.<br> Good communication skills, a collaborative attitude, and a willingness to learn and develop your technical expertise.<br> Flexibility to work in scheduled shifts and participate in an on-call rotation.<br> Microsoft Azure certifications, such as AZ-900 or AZ-104, are considered a plus.</p>

<strong>Job Title<br><br></strong>B2B Business Development Representative- German Speaker<br><br><strong>Job Description<br><br></strong>The Business Development Representative is responsible for marketing the company’s products and/or services with the intent of generating prospective customers. Identifies and qualifies leads in the sales cycle in order to support the sales team goals. Works under close supervision in accordance with specific and detailed instructions.<br><br><ul><li>Generate and qualify high volume leads for sales opportunities; Achieve targets and activity metrics within assigned territory</li><li>Initiate outbound telephone calls as follow up to marketing campaigns and inbound 'leads' (from website, events, webinars, etc.) to understand audience interest and further the sales discussion</li><li>Answers questions from and provides knowledgeable product and services information to call recipients</li><li>Gathers and records customer information, builds account plans for prospecting by researching and analyzing the prospective company in areas such as financials, employees, culture, and brand</li><li>Follows up on initial sales contacts via telephone, email, or other correspondence</li><li>Provides sales forecasts</li><li>Represent the company at networking and marketing events</li><li>Maintains records of contacts and accounts, responsible for maintaining good working relationships with prospects throughout the entire sales cycle</li></ul>

<p>Our company is looking for a hands-on <strong>IT Systems &amp; Network Administrator</strong> to manage, maintain, and optimize our on-site IT infrastructure and end-user environment. You will be the go-to technical resource responsible for keeping our Ubiquiti network, Synology servers, virtual machines, RingCentral phone system, and office hardware running smoothly. This is an ideal role for a versatile IT generalist who enjoys owning the full stack—from configuring VLANs and backups to troubleshooting a workstation or office printer.</p><p></p><p><strong>Key Responsibilities</strong></p><ul><li><p><strong>Network Administration (Ubiquiti):</strong> Manage, monitor, and troubleshoot our Ubiquiti UniFi ecosystem, including gateways/firewalls, switches, and wireless access points. Configure VLANs, VPNs, firewall rules, and traffic management to ensure reliable, secure connectivity.</p></li><li><p><strong>Servers, Storage &amp; Virtualization:</strong> Administer our Synology NAS servers (DSM), including file shares, user permissions, RAID health, and backup schedules. Manage and maintain on-premises Virtual Machines (VMs) and core local services.</p></li><li><p><strong>Unified Communications:</strong> Oversee our RingCentral VoIP phone system, including user provisioning, desk phone setup, call queues, IVR auto-attendants, and call routing updates.</p></li><li><p><strong>End-User &amp; Hardware Support:</strong> Set up, deploy, and maintain Windows/macOS desktop PCs, laptops, network printers, scanners, and other LAN-connected office devices. Provide responsive day-to-day technical support to staff.</p></li><li><p><strong>Security &amp; Documentation:</strong> Apply regular firmware, OS, and software patches across all network gear, servers, and workstations. Maintain up-to-date network diagrams, asset inventories, and standard operating procedures (SOPs).</p></li></ul><p></p><p><strong>Preferred Qualifications (Bonus)</strong></p><ul><li><p>Experience with Microsoft 365 or Google Workspace administration.</p></li><li><p>Familiarity with endpoint security/antivirus management and automated backup verification.</p></li><li><p>Relevant certifications (e.g., CompTIA Network+, Security+, or Ubiquiti certifications).</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Required Qualifications &amp; Skills</strong></p><ul><li><p><strong>Experience:</strong> 2–4+ years of hands-on experience in a Systems Administrator, Network Administrator, or Tier 2/3 IT Support role.</p></li><li><p><strong>Networking:</strong> Strong working knowledge of TCP/IP, DNS, DHCP, VLANs, VPNs, and firewall administration—specifically within a <strong>Ubiquiti UniFi</strong> environment.</p></li><li><p><strong>Storage &amp; VMs:</strong> Direct experience administering <strong>Synology NAS</strong> devices and managing <strong>Virtual Machines</strong> (e.g., Synology Virtual Machine Manager, VMware, Hyper-V, or Proxmox).</p></li><li><p><strong>VoIP Systems:</strong> Familiarity with cloud phone administration, ideally <strong>RingCentral</strong> (or similar platforms like 8x8, Zoom Phone, or Vonage).</p></li><li><p><strong>Hardware &amp; Endpoints:</strong> Solid troubleshooting skills for physical PCs, Windows OS, shared network printers, and general LAN cabling/peripherals.</p></li><li><p><strong>Soft Skills:</strong> Strong communication skills, a customer-service mindset when helping non-technical staff, and the ability to prioritize tasks independently.</p></li></ul><p></p>

<p>We're building production AI agents that change how our engineering org ships code and how employees work with internal knowledge. You'll join a small, high-ownership team. You'll write the agent logic, the tools, the data layer, and the pipelines that make them dependable at scale. Turn architecture into reliable, well-tested, production-grade systems.</p> <p> <strong>Role and Responsibilities :</strong> </p> <p></p><ul><li>Implement agent logic, tools, and orchestration against the given architecture.</li><li>Build and tune <strong>RAG pipelines</strong>: ingestion embeddings retrieval re-ranking evaluation</li><li>Design and optimize <strong>Postgres</strong> schemas, queries, and vector indexes for production load</li><li>Build the <strong>test-generation and test-execution engine</strong> for the AI Code Pipeline</li><li>Integrate with <strong>Git, CI/CD,</strong> and internal services</li><li>Build evaluation harnesses, observability, and guardrails so agents are measurable and safe</li><li>Own the reliability, latency, and cost of the systems you ship</li></ul><p></p> <p></p><ul><li>Write clean, typed, well-tested Python and participate actively in code review</li></ul><p></p><ul> <li> <strong>4+ years</strong> of professional software engineering in <strong>Python</strong>, with deep, hands-on command of the language : async, typing, packaging, performance, and clean, maintainable code</li> <li> <strong>1+ years</strong> building <strong>LLM / agentic systems</strong> tool use / function calling, orchestration, prompting, and evaluation</li> <li> <strong>Strong problem-solving and debugging</strong> on ambiguous, real-world production problems.</li> <li>Solid <strong>Postgres</strong> experience: schema design, query optimization, and extensions (<strong>pgvector</strong>)</li> <li>Experience <strong>shipping and operating production services</strong> testing, CI/CD, observability, on-call mindset</li> <li>Comfort with <strong>Git-based workflows</strong> and code review</li> <li>Automating software testing: unit, integration, functional, security, performance</li> </ul><ul> <li>Integrating with developer tooling and CI/CD systems</li> </ul><ul> <li>6+ months of demonstrated experience building with Claude Code in a development workflow</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li> <strong>4+ years</strong> of professional software engineering in <strong>Python</strong>, with deep, hands-on command of the language : async, typing, packaging, performance, and clean, maintainable code</li> <li> <strong>1+ years</strong> building <strong>LLM / agentic systems</strong> tool use / function calling, orchestration, prompting, and evaluation</li> <li> <strong>Strong problem-solving and debugging</strong> on ambiguous, real-world production problems.</li> <li>Solid <strong>Postgres</strong> experience: schema design, query optimization, and extensions (<strong>pgvector</strong>)</li> <li>Experience <strong>shipping and operating production services</strong> testing, CI/CD, observability, on-call mindset</li> <li>Comfort with <strong>Git-based workflows</strong> and code review</li> <li>Automating software testing: unit, integration, functional, security, performance</li> </ul> <ul> <li>Integrating with developer tooling and CI/CD systems</li> </ul> <ul> <li>6+ months of demonstrated experience building with Claude Code in a development workflow</li> </ul> <p>Opportunity to work for a dynamic international company with a flat hierarchical structure, where your voice matters and your impact is seen.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Product Specialist Cairo | New Cairo - Nasr City - Heliopolis <p><b>Role Summary</b></p><br><br><p>The Product Specialist is responsible for driving the performance of the assigned portfolio within the designated territory through effective customer engagement, strong scientific/product knowledge, territory management and execution of sales strategies.</p><br><br><p>The role requires regular face-to-face field engagement with healthcare professionals, complemented by virtual and digital engagement. The Product Specialist is accountable for developing strong relationships with customers and key stakeholders and translating customer and market insights into business opportunities.<br>Roles &amp; Responsibilities</p><br><br><ul><li>Drive sales performance within the assigned territory and deliver agreed business objectives.</li><li>Develop and execute effective <b>territory and customer call plans</b>, prioritizing the right customers according to business potential.</li><li>Engage HCPs through effective <b>face-to-face, virtual and omnichannel interactions</b>.</li><li>Communicate approved scientific, product and disease-state information and clearly articulate the product value proposition.</li><li>Build strong, sustainable relationships with <b>key prescribers, KOLs, institutions and other relevant stakeholders</b>.</li><li>Understand customer needs, barriers and drivers and convert customer insights into actionable opportunities.</li><li>Maintain strong knowledge of the <b>vaccines market, competitors, customer dynamics and relevant business channels</b>, including private, public and retail channels.</li><li>Use available <b>reports, analytics and customer data</b> to identify opportunities, prioritize activities and improve territory performance.</li><li>Execute product launches, promotional activities, meetings and other customer engagement initiatives effectively.</li><li>Collaborate with <b>Medical, Marketing, Market Access, Account Management and other cross-functional colleagues</b> to address customer needs and deliver business objectives.</li><li>Maintain accurate documentation of customer interactions, activities and outcomes.</li><li>Complete administrative requirements, customer call reporting and other business processes accurately and on time.</li><li>Conduct all activities in full compliance with Pfizer policies, procedures and applicable regulatory and ethical requirements.<br>Qualifications<ul><li>Bachelor’s degree in <b>Pharmacy</b>.</li><li>Previous pharmaceutical/healthcare sales experience is preferred.</li><li>Strong <b>selling, communication and presentation skills</b>.</li><li>Good business and customer acumen.</li><li>Strong territory management and planning capability.</li><li>Ability to build effective relationships with HCPs and other stakeholders.</li><li>Comfortable using digital engagement tools, analytics and CRM platforms.</li><li>High accountability, agility, teamwork and learning mindset.</li></ul></li></ul> <br>Work Location Assignment: Remote - Field Based<br><br><p><span><span><span><span><span><span><span><span><span>Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.</span></span></span></span></span></span></span></span></span></p><br><br><br><br><p>To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on&nbsp;<span><u>Pfizer Careers</u></span>.</p><br><br><br><br>Sales<br><br><br> </div>

<p><strong><u>Responsibilities:</u></strong></p><p><br></p><p><strong><u>Sales Management:</u></strong></p><ul><li>Responsible for maintaining existing and development of new relationships with corporate clients.</li><li>Increase company’s portfolio through attracting new clients</li><li>Identify potential Clients in line with company strategy and formulate appropriate accounts strategies for both existing and target clients to maximize earning potential for the company.</li><li>Daily Follow up on the client’s requirement</li><li>Coordinates with all departments in the company to facilitate the workflow</li><li>Maximizes profitable sales, and achieves quantitative and qualitative sales objectives established and agreed with superiors</li><li>Conducts an effective sales approach</li><li>Gathers market information and identifies sales leads</li><li>Gathers market information on all the competitive SME’s companies in the market.</li><li>Conducts cold calls and scoping visits and discussions</li><li>Prepares and negotiates offers</li><li>Documents sales activities through call reports, and inputs client data into the system.</li></ul><p><br></p><p><strong><u>Client Relationship Management:</u></strong></p><ul><li>Establishes / reinforces personal and company credibility</li><li>Remains up to date on clients’ future plans, and saturates the relationship with them through multiple selling</li><li>Monitors accounts’ performance in terms of growth, profitability, and collection track record</li><li>Identifies and develops relations with new clients</li><li>Proactively attempts to regain attractive client accounts that were lost in the past</li><li>Addresses complaints filed by clients</li><li>Follows-up on the collection of receivables of past-due clients</li><li>Ensures timely and accurate call reporting</li></ul><p><strong><u>Credit Management:</u></strong></p><ul><li>Responsible for credit write up and credit approval coordinating with relevant departments in deal closing/ loan documentation and review</li><li>Preparing full Credit Packages with In-Depth Financial Analysis and Projections. Responsible for directly handling all credit package write-ups and credit analysis for assigned clients as well as appraising cash flow and financial risk of capital investment projects.</li><li>Undertakes cash flow forecasting and balance sheet and P&amp;L to conclude the ability and credit worthiness of a business to repay its requested facility by analyzing the company's financial statements.</li></ul><p><strong><u>Development of employee’s Performance:</u></strong></p><ul><li>Manage subordinate staff performance through appropriate performance planning, coaching and performance reviews.</li><li>Creating the best environment for growth and development of staff, where team morale remains high and the team are motivated to perform well.</li><li>Effectively communicating current activities and policies.</li><li>Ensuring performance improvement for the team through developing staff knowledge and skills and growing capability of the team through training, professional development and proactively managing poor performance and behaviors.</li><li>Holding regular one-on-one meetings with team members.</li></ul><p><strong><u>Qualifications:</u></strong></p><ul><li>Bachelor’s degree in Business Administration or any related field.</li><li>7-10 Year’s of experience, SME’s background is a must.</li><li>Credit Certified.</li></ul><p><br></p>

<p><strong>About Jadeer Developments</strong></p><p>Jadeer Developments, a Jadeer Group company, builds residential and mixed-use communities in New Cairo and Egypt's new cities. Our portfolio includes GARNET, RED(G), CODE, OBEX and Chapters.</p><p><strong>The Role</strong></p><p>We are looking for a Property Consultant who closes deals and takes care of clients. You will sell Jadeer units directly to clients, turn qualified leads into reservations and signed contracts, and give every client a clear, honest experience from the first call to signing. We care more about the quality of your sales than how many calls you make: real closes, low cancellations, and clients who come back and refer others.</p><p><strong>What You Will Do</strong></p><ul><li>Follow up leads from campaigns, walk-ins, events and referrals quickly and professionally.</li><li>Understand each client's needs and budget, then recommend the right unit, project and payment plan.</li><li>Present our projects in the sales office, on site visits and at exhibitions: specs, delivery dates and payment terms.</li><li>Negotiate within approved price and payment-plan limits, and close reservations and contracts.</li><li>Coordinate reservations, contracts and down payments with Sales Operations, CRM, Finance and Legal.</li><li>Stay in touch with clients after the sale to build referrals and repeat purchases.</li><li>Record every lead, call, visit and deal stage in the CRM. Submit daily and weekly pipeline reports.</li><li>Track competitor projects, prices and payment plans in East Cairo and the New Capital.</li><li>Follow company policies on pricing, inventory holds, lead ownership and AML checks.</li></ul><p><strong>What We Are Looking For</strong></p><ul><li>1–3 years of real estate sales experience with a developer or brokerage. New Cairo / New Capital projects are a strong plus.</li><li>A proven record of meeting or beating sales targets. Please be ready to share your numbers.</li><li>Bachelor's degree, preferably in Business, Commerce or Marketing.</li><li>Excellent communication, presentation and negotiation skills. Confident, well-presented and client-focused.</li><li>Fluent Arabic and good English.</li><li>Experience with a CRM (Salesforce, Odoo or similar) and MS Office.</li><li>Professional use of WhatsApp and LinkedIn for client follow-up.</li><li>Willing to work flexible hours, weekends and events.</li></ul><p><strong>What We Offer</strong></p><ul><li>A competitive package plus an attractive commission scheme.</li><li>A strong, growing portfolio of projects in prime East Cairo locations.</li><li>A professional sales team with clear processes, CRM and marketing support.</li></ul><p><strong>Location:</strong> Sales Office, Northern Investors, Anwar Wagdy St., New Cairo. Project sites and events as assigned.</p><p><em>Please answer all screening questions accurately. Only shortlisted candidates will be contacted.</em></p>

<p><strong>[Remote] Sales Development / Lead Generation Representative – B2B Outbound Calls | US Market</strong></p><p><strong>Location: Remote - must reside in Egypt </strong></p><p><strong>Compensation: $6/hour + Incentives (Daily, Weekly, Monthly, Annually)</strong></p><p><strong>Benefits: health insurance stipend, 10 paid holidays, 15 days of paid time off</strong></p><p><strong>Job Type: Full-time | 40 hours/week</strong></p><p><strong>Start Date: ASAP</strong></p><p><strong>Hours: Monday–Friday, aligned with U.S. East Coast business hours (9:00 AM–5:00 PM ET)</strong></p><p><br></p><p><strong>[Remote] Sales Development / Lead Generation Representative – B2B Outbound Calls Description</strong></p><p><br></p><p>If you’ve already built confidence and resilience making high-volume cold calls and want to keep growing, this is your opportunity to join a fast-moving, global sales team. We're a US-based company with an international team that includes members in the Philippines and Egypt – many of whom have stayed with us for years because of our supportive culture, clear expectations, and performance-based incentives. As a Sales Development / Lead Generation Representative, you'll connect with decision-makers at small and mid-sized businesses in the United States. Your goal? Spark their interest, uncover needs, and set meetings that turn into long-term partnerships. You’ll be trained, coached, and equipped with everything you need to succeed.</p><p><br></p><p><strong>[Remote] Sales Development / Lead Generation Representative – B2B Outbound Calls Responsibilities</strong></p><p><br></p><p>• Make outbound cold calls to US-based business contacts using provided call lists</p><p>• Follow proven scripts while personalizing the conversation and listening for key buying signals</p><p>• Secure qualified meetings for senior sales reps to follow up</p><p>• Hit call and meeting-setting targets consistently</p><p>• Join weekly team calls and bi-weekly 1-on-1 coaching sessions to sharpen your skills</p><p><br></p><p><strong>[Remote] Sales Development / Lead Generation Representative – B2B Outbound Calls Qualifications</strong></p><p><br></p><p>• 1+ years phone-based inside sales experience required</p><p>• 1+ years outbound b2b cold-calling experience required</p><p>• Strong English fluency (both spoken, written and ability to mirror U.S. communication norms) required</p><p>• Confident communicator – comfortable navigating unscripted conversations with U.S. decision makers</p><p>• Coachable mindset with the ability to absorb scripts and adjust on the fly required</p><p>• Access to fast, reliable wired, high-speed Internet for your computer required (not Wi-Fi or mobile)</p><p>• Quiet and uninterrupted working space/environment required</p><p>• Reliable working computer and computer headset with microphone required</p><p>• Comfortable downloading and operating software required</p><p>• Availability for 40 hours/week, Monday-Friday, between 9 am-5 pm US Eastern Time</p><p><br></p><p><strong><em>**ACCESS TO A STATIC IP ADDRESS VIA YOUR INTERNET SERVICE PRODIVER (ISP) MAY BE REQUIRED**</em></strong></p><p><em>-- Company will cover the cost of this upgrade --</em></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Join Project Melora – Arabic Voice Recording ($2–$5)</strong></p><br> <p>Help build more natural voice AI by recording short, one-sided phone calls in Arabic. Imagine you're calling a bank, telco, or retailer for help, and speak naturally using made-up details. Each session takes only a few minutes.</p><br> <p><strong>Requirements</strong></p><br> <ul> <li>Native Arabic speaker, 18+</li> <li>Can read and follow short instructions in Arabic or English</li> <li>Own an iPhone 17, 17 Air, 17 Pro, or 17 Pro Max</li> <li>Have a quiet indoor space to record (no TV, traffic, fans, or other voices)</li> <li>Can complete 4–10 calls, each 1–2 minutes (5 minutes max)</li> <li>Can spread calls out: no more than 3 per day, at least 3 hours apart, at different times of day across several days</li> <li>Comfortable improvising a natural, unscripted call that follows a 6-step flow: greeting, ID verification, describing the issue, pausing for the agent's reply, resolution, and closing</li> <li>Will use only fake names and account or order numbers (no real personal information)</li> <li>Willing to be recorded, give recorded consent, sign an NDA, and follow project guidelines</li> </ul> <p><strong>How it works</strong></p><br> <ul> <li>Record solo calls on our secure platform. No second person is needed; pause where the agent would respond.</li> <li>Submit basic metadata after each call.</li> </ul> <p><strong>Pay: $0.50 per QA-approved session</strong></p><br> <ul> <li>You need at least 4 approved sessions to be paid ($2.00), and you can do up to 10 ($5.00).</li> <li>Sessions that fail QA don't count toward payment.</li> <li>We recommend doing all 10 to get the full payout.</li> </ul> <p><strong>Why join?</strong> It's flexible and remote, you work on your own schedule, and pay is always above minimum wage in your market.</p><br> <br> <strong>Please Note</strong><br> This project follows a first-come, first-served approach and operates with demographic quotas to ensure fair and balanced representation across all participant groups. As a result, some individuals may not receive a task assignment if their group has already been filled.<br> <em>This role is a project-based opportunity with CrowdGen, where you will join the CrowdGen Community as an Independent Contractor. If selected, you will receive an email from CrowdGen regarding the creation of an account using your application email address. You will need to log in to this account and reset the password, complete the setup requirements, and proceed with your application for this project-based role.</em><br> <br> Interested? Apply now and help shape the future of AI-driven world!<br> #crowdgen<br><br> </div>

<p><strong>[Remote] Sales Development / Lead Generation Representative – B2B Outbound Calls | US Market</strong></p><p><strong>Location: Remote - must reside in Egypt </strong></p><p><strong>Compensation: $6/hour + Incentives (Daily, Weekly, Monthly, Annually)</strong></p><p><strong>Benefits: health insurance stipend, 10 paid holidays, 15 days of paid time off</strong></p><p><strong>Job Type: Full-time | 40 hours/week</strong></p><p><strong>Start Date: ASAP</strong></p><p><strong>Hours: Monday–Friday, aligned with U.S. East Coast business hours (9:00 AM–5:00 PM ET)</strong></p><p><br></p><p><strong>[Remote] Sales Development / Lead Generation Representative – B2B Outbound Calls Description</strong></p><p><br></p><p>If you’ve already built confidence and resilience making high-volume cold calls and want to keep growing, this is your opportunity to join a fast-moving, global sales team. We're a US-based company with an international team that includes members in the Philippines and Egypt – many of whom have stayed with us for years because of our supportive culture, clear expectations, and performance-based incentives. As a Sales Development / Lead Generation Representative, you'll connect with decision-makers at small and mid-sized businesses in the United States. Your goal? Spark their interest, uncover needs, and set meetings that turn into long-term partnerships. You’ll be trained, coached, and equipped with everything you need to succeed.</p><p><br></p><p><strong>[Remote] Sales Development / Lead Generation Representative – B2B Outbound Calls Responsibilities</strong></p><p><br></p><p>• Make outbound cold calls to US-based business contacts using provided call lists</p><p>• Follow proven scripts while personalizing the conversation and listening for key buying signals</p><p>• Secure qualified meetings for senior sales reps to follow up</p><p>• Hit call and meeting-setting targets consistently</p><p>• Join weekly team calls and bi-weekly 1-on-1 coaching sessions to sharpen your skills</p><p><br></p><p><strong>[Remote] Sales Development / Lead Generation Representative – B2B Outbound Calls Qualifications</strong></p><p><br></p><p>• 1+ years phone-based inside sales experience required</p><p>• 1+ years outbound b2b cold-calling experience required</p><p>• Strong English fluency (both spoken, written and ability to mirror U.S. communication norms) required</p><p>• Confident communicator – comfortable navigating unscripted conversations with U.S. decision makers</p><p>• Coachable mindset with the ability to absorb scripts and adjust on the fly required</p><p>• Access to fast, reliable wired, high-speed Internet for your computer required (not Wi-Fi or mobile)</p><p>• Quiet and uninterrupted working space/environment required</p><p>• Reliable working computer and computer headset with microphone required</p><p>• Comfortable downloading and operating software required</p><p>• Availability for 40 hours/week, Monday-Friday, between 9 am-5 pm US Eastern Time</p><p><br></p><p><strong><em>**ACCESS TO A STATIC IP ADDRESS VIA YOUR INTERNET SERVICE PRODIVER (ISP) MAY BE REQUIRED**</em></strong></p><p><em>-- Company will cover the cost of this upgrade --</em></p>

On behalf of our Distributor partner in Egypt “Ibnsina Pharma”, Bioderma is hiring a District Sales Manager to lead, coach, and manage the performance of a team of Medical Representatives, driving HCP engagement and business results for the detailing portfolio. Location:Cairo, Egypt<br>Key responsibilities include:Lead, coach, and manage a team of Medical Representatives to achieve HCP coverage, call frequency, and prescriber growth targets. Drive field execution excellence through joint visits, detailing quality coaching, and scientific knowledge development. Monitor team performance via CRM and dashboards, ensuring disciplined reporting and data-driven decision-making. Overseeing and initiating engagements with clear outcome and ROI tracking. Build a high-performing, collaborative team culture aligned with Bioderma's objectives. Ensure adherence to meeting cadences, reporting deadlines, and company processes.<br>What We're Looking For:5+ years of dermo cosmetic sales experience, including proven people management. Strong track record coaching medical rep teams and delivering field KPIs. Data-driven, CRM-savvy, and confident developing talent. A relevant medical or healthcare background is mandatory, Pharmacy degree is preferred and will be considered a strong advantage.

<ul><li><p>Call freight forwarder to quote for different shipments (Issue shipping RFQs).</p></li><li><p>Determine after checking with suppliers and concerned sales engineers shipment details such as weight/dimensions/type of shipments.</p></li><li><p>Determine the shipping method based on the shipment type.</p></li><li><p>Record estimated and actual shipping cost for each shipment as well as customs duties.</p></li><li><p>Get a copy of the customs clearance documents from the end-users.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>3-5 Years of Experience is A MUST.</p></li><li><p>Bachelor degree.</p></li><li><p>Very good in the English Language verbal and written.</p></li></ul><p></p>

<p><strong>Hyde Park Developments / (Founders - Hekayat Compound) is currently hiring "Front Desk".</strong></p><ul><li><p>Answer phones and operate a switchboard.</p></li><li><p>Route calls to specific people.</p></li><li><p>Answer inquiries about company.</p></li><li><p>Greet visitors warmly and make sure they are comfortable.</p></li><li><p>Call persons waiting for visitor and book them a room to meet in.</p></li><li><p>Schedule meetings and conference rooms.</p></li></ul><p></p><p><strong>Requirements</strong></p><h2><strong>Job Requirements</strong></h2><ul><li><p>The ideal candidate should have minimum 1 - 3 years of experience.</p></li><li><p>Very good communication skills &amp; good user of MS Office</p></li><li><p>Solid written and verbal communication skills.</p></li><li><p>Customer service attitude.</p></li></ul><p></p>

<ul><li><p>Call freight forwarder to quote for different shipments (Issue shipping RFQs).</p></li><li><p>Determine after checking with suppliers and concerned sales engineers shipment details such as weight/dimensions/type of shipments.</p></li><li><p>Determine the shipping method based on the shipment type.</p></li><li><p>Record estimated and actual shipping cost for each shipment as well as customs duties.</p></li><li><p>Get a copy of the customs clearance documents from the end-users.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>3-5 Years of Experience is A MUST.</p></li><li><p>Bachelor degree.</p></li><li><p>Very good in the English Language verbal and written.</p></li></ul><p></p>