Business Developer Jobs in Egypt

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an innovative and goal-oriented Learning &amp; Development Manager to join our dynamic team in 6th of October City, Egypt. As a key member of our Human Resources department, you will be responsible for developing and implementing strategic learning initiatives that drive organizational growth and employee performance.</p><p>Design and execute a comprehensive annual Learning &amp; Development strategy aligned with organizational objectives and industry best practices</p><p>Conduct thorough training needs analyses across all departments to identify skill gaps and development opportunities</p><p>Develop and deliver engaging training programs that enhance employee skills, performance, and career growth</p><p>Implement and manage a Learning Management System (LMS) to streamline training delivery and track employee progress</p><p>Collaborate with department heads to create tailored development plans and succession strategies</p><p>Facilitate leadership development programs to nurture high-potential employees and strengthen the organization's talent pipeline</p><p>Measure and analyze the effectiveness of training initiatives, providing regular reports on key performance indicators</p><p>Stay current with industry trends and innovative learning methodologies to continuously improve our L&amp;D offerings</p><p>Foster a culture of continuous learning and development throughout the organization</p><p>Manage the L&amp;D budget, ensuring cost-effective allocation of resources for maximum impact</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Human Resources, Organizational Development, or a related field; Master's degree preferred</li><li>Minimum of 6 years of experience in Learning &amp; Development, with at least 2-3 years in a managerial role</li><li>Proven track record of designing and implementing successful L&amp;D strategies in a corporate environment</li><li>Strong knowledge of adult learning principles, instructional design, and training methodologies</li><li>Excellent facilitation, coaching, and presentation skills</li><li>Proficiency in Learning Management Systems (LMS) and e-learning authoring tools</li><li>Certification in Learning &amp; Development or Training (e.g., ATD, CPLP) is highly desirable</li><li>Outstanding written and verbal communication skills in English; additional languages are a plus</li><li>Demonstrated ability to lead and inspire multicultural teams</li><li>Strong analytical and problem-solving skills with a data-driven approach to decision-making</li><li>Proficiency in Microsoft Office Suite and relevant HR/L&amp;D software</li><li>Ability to work effectively in a fast-paced, dynamic environment</li><li>Excellent project management and organizational skills</li><li>Passion for continuous learning and staying updated on industry trends and best practices</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?</p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.</li><li>Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li><li>Aligns current training and development programs to effectively impact key business indicators.</li><li>Develops specific training to improve service performance.</li><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li><li>Develop and share training best practices.</li><li>Coordinates strategies across units to ensure cohesiveness and consistency.</li><li>Drives efforts to improve operational efficiencies across properties.</li><li>Translates business priorities into property Training strategies, plans and actions.</li><li>Partners with Director of Human Resources to ensure that property training strategies, plans and actions are in alignment with regional training strategies and the overall strategic Human Resources Department framework for the organization.</li><li>Partners with property Human Resources Manager train Human Resources team members who demonstrate strong functional expertise, creativity and leadership to meet the employee’s relations needs of the property.</li><li>Driving for results - Setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and/or others toward the accomplishment goals; proactively taking action and going beyond what is required.</li><li>Building and Contributing to Teams - Leading and participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members</li><li>Talent Management - Providing guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.</li><li>Applied Learning - Seeking and making the most of learning opportunities to improve performance of self and/or others.</li><li>Ensure that assistance is provided to solve employee problems.</li><li>Ensure that career plans are made for employees.</li><li>Establish a performance assessment system and ensure its continuity.</li><li>Take part in the Emergency Response Teams.</li><li>To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li><li>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.</li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ul><br>Qualifications<br><br><ul><li><strong>Education:</strong> Bachelor`s degree or 2-years degree from an accredited university in Human Resources, Business Administration, or related major</li><li><strong>Experience:</strong> 4 years’ experience in the Training, management operations, or related professional area.</li><li><strong>Foreign Language:</strong> Excellent level of English to be able to write reports according to international standards.</li><li><strong>Courses and Training:</strong> Sufficient theoretical and practical background. Prior attendance in courses and seminars in the field.</li><li><strong>Computer Literacy:</strong> MS Office applications.</li><li><strong>Skills:</strong> Communicating effectively in writing as appropriate for the needs of the audience. Is familiar with other processes that affect the job. Is responsible for managing and/or implementing sub-process. Expected to integrate and coordinate an important unit of the facility.</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

About the Role We are looking for a Senior Organizational Development & Performance Management Specialist to join our Human Resources team and play a key role in driving organizational effectiveness, employee performance, and talent development. The ideal candidate will lead initiatives related to performance management, competency frameworks, organizational design, succession planning, career development, and employee engagement, while partnering with business leaders to build a high-performance culture aligned with the company's strategic objectives. Key Responsibilities Organizational Development Design and implement organizational development initiatives that enhance business performance and employee effectiveness. Support organizational design, workforce planning, and job evaluation activities. Develop and maintain competency frameworks, career paths, and role profiles. Drive change management initiatives supporting organizational transformation. Performance Management Manage the end-to-end performance management cycle, including goal setting, mid-year and annual reviews, calibration sessions, and performance evaluations. Monitor performance trends and provide recommendations to improve organizational effectiveness. Support managers in setting SMART objectives and conducting effective performance discussions. Develop performance dashboards and HR metrics to support decision-making. Talent Development Identify development needs through performance analysis. Support succession planning and high-potential talent programs. Partner with Learning & Development to design development initiatives aligned with business needs. HR Analytics & Reporting Analyze organizational and workforce data to identify trends and improvement opportunities. Prepare reports and dashboards related to performance, engagement, and organizational effectiveness. Monitor HR KPIs and recommend improvement actions. Stakeholder Management Partner with business leaders and department heads to align OD initiatives with business objectives. Provide guidance on organizational structure, employee development, and performance improvement. Facilitate workshops and awareness sessions related to performance management and organizational development. Required Qualifications Experience5+ years of experience in Organizational Development and/or Performance Management Proven experience managing organization-wide performance management processes. Experience in competency framework development, job architecture, and organizational design. Technical Skills Performance Management Systems Competency Frameworks Job Evaluation Organizational Design Succession Planning Workforce Planning HR Analytics KPI Development Professional Skills Strong analytical and problem-solving abilities. Excellent communication and presentation skills. Strong stakeholder management and consulting skills. Ability to manage multiple strategic HR initiatives simultaneously. Preferred Qualifications Experience in banking, fintech, technology, or multinational organizations Experience implementing or enhancing Performance Management Systems. Familiarity with HRIS and performance management platforms. Advanced Excel and HR analytics skills. Professional certifications in Organizational Development, Talent Management, or Human Resources are a plus.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Learning and Development Manager role is an exciting opportunity to shape the future of talent development within our dynamic IT Services company. In this position, you will play a pivotal role in designing and implementing innovative learning programs that empower our employees to reach their full potential. We believe in fostering a culture of continuous learning, and as the Learning and Development Manager, you will be at the forefront of this initiative, driving engagement and enhancing overall employee satisfaction.</p><p>As a key member of our team, you will collaborate closely with various departments to identify training needs and develop tailored solutions that align with our organizational goals. Your expertise will not only contribute to the professional growth of individuals but also to the strategic objectives of the company. We are committed to providing our employees with the resources and support they need to advance their careers, and your leadership will be crucial in achieving this vision.</p><p>In addition to your role in program development, you will also have the opportunity to mentor and guide a team of training professionals. This collaborative environment encourages knowledge sharing and innovation, allowing you to lead by example and inspire others. We value your input and encourage you to bring your unique perspective to our learning initiatives, ensuring that they are relevant and impactful. Join us in creating a thriving workplace where every employee has the chance to grow and succeed.</p><p><b>Responsibilities:</b></p><ol><li>Design and implement comprehensive learning and development programs that align with the company's strategic objectives, utilizing tools such as Learning Management Systems (LMS) to track progress and engagement.</li><li>Conduct regular training needs assessments to identify skill gaps within the organization, ensuring that all training initiatives are data-driven and targeted towards enhancing employee performance.</li><li>Collaborate with department heads to develop customized training solutions that address specific challenges and promote cross-functional collaboration among teams.</li><li>Evaluate the effectiveness of training programs through feedback and performance metrics, making necessary adjustments to improve content and delivery methods.</li><li>Manage and mentor a team of training specialists, fostering a culture of continuous improvement and professional development within the learning department.</li><li>Develop and maintain relationships with external training vendors and consultants to expand the range of learning opportunities available to employees.</li><li>Organize and facilitate workshops, seminars, and training sessions that promote employee engagement and skill enhancement, ensuring a positive learning environment.</li><li>Stay current with industry trends and best practices in learning and development, incorporating innovative approaches to enhance the training experience.</li><li>Prepare and present reports to senior management on the status and impact of learning initiatives, demonstrating the value of investment in employee development.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong project management skills to effectively oversee multiple training initiatives simultaneously.</li><li>Excellent communication abilities, essential for presenting ideas and collaborating with diverse teams.</li><li>Proficiency in Learning Management Systems (LMS) and other educational technology tools to facilitate training delivery.</li><li>Analytical skills to assess training needs and evaluate program effectiveness based on measurable outcomes.</li><li>Leadership capabilities to inspire and guide a team of training professionals towards achieving common goals.</li><li>Creativity in developing engaging training materials that cater to various learning styles and preferences.</li><li>Knowledge of adult learning principles to ensure training programs are relevant and impactful for all employees.</li></ul></div>

Company Description QHSSE PLATFORM is the MEA region's first dedicated Tech-QHSSE Consultancy & Training firm, leading the transformation of the HSE industry with innovative solutions. With more than 20 years of expertise and operations in over 15 countries, the company specializes in consultancy, training, fire protection, digital transformation, and engineering services tailored for diverse industries. Known for pioneering advanced technologies such as AR, VR, AI, and IoT in the HSE field, QHSSE PLATFORM empowers organizations to achieve compliance, operational efficiency, and a future-ready safety culture. Accredited by reputable global and local authorities, we pride ourselves on delivering world-class QHSSE solutions with uncompromising quality and integrity. Trusted by over 4,000 clients, the company has successfully completed more than 15,000 projects in collaboration with 20+ prominent global partners.<br>Graduate Development & Acceleration Program – HSE Career Track<br>Company: QHSSE PLATFORMLocation: Cairo (with exposure to regional projects) Program Duration: from1 to 3 Months – Full-Time Employment<br>About the Program QHSSE PLATFORM is offering a structured development program for fresh graduates who want to start a professional career in the HSE and consultancy field.<br>This is a full-time employment program for three months.<br>During this period, candidates will work inside the company while receiving practical training and direct involvement in real business activities.<br>At the end of the program, each candidate will be assigned to a permanent role according to performance, capabilities, and interest.<br>Possible roles after the program:Pre-Sales Engineer Operations / Site Support Engineering / Consultancy Technical Office Business Development Technical Marketing<br>Training & Work Exposure During the program, candidates will rotate between departments and participate in actual work activities.<br>They will gain practical experience in:HSE consultancy and project execution Risk assessment and compliance activities Proposal preparation and presales work Client communication and reporting Engineering and technical coordination Business development and partnerships Marketing activities related to technical services Company technology solutions (VR/AR, digital platforms, LMS)<br>Candidates will work with internal teams and may participate in meetings and tasks related to projects across different sectors and industries on local and regional levels.<br>Program Structure Phase 1 – Preparation Introduction to HSE field, standards, documentation, and consultancy workflow.<br>Phase 2 – Department Rotation Hands-on assignments across different departments and participation in ongoing projects.<br>Phase 3 – Evaluation & Placement Final role assignment based on:Performance during the program Technical capability Work behavior Personal preference Company requirements<br><br><br>Accepted majors:Engineering or any relevant technical background suitable for starting in the HSE field. Previous HSE experience is not required.<br><br>Language Professional English (spoken and written) is mandatory.<br>What the Program Provides<br>Entry to the HSE consultancy field Practical work experience across multiple functions Exposure to real projects and clients Career path assignment after completion of the program

OD & Talent Management Manager<br>About the Role:We are hiring an experienced Organization Development & Talent Management Manager for one of our clients, a well-established industrial organization based in 6th of October City.<br>This is a key transformation role for an HR professional who can go beyond managing HR processes and actively contribute to reshaping organizational culture, strengthening leadership practices, improving employee engagement, and building a high-performance environment.<br>Key Responsibilities:Lead organizational culture assessment and transformation initiatives, identifying key cultural gaps and translating them into practical improvement plans. Drive employee engagement and employee experience initiatives, including surveys, focus groups, action plans, and follow-up mechanisms. Partner with leadership to strengthen management practices, accountability, communication, collaboration, and desired workplace behaviors. Lead organization design, restructuring, and organizational effectiveness initiatives. Review organizational structures, reporting lines, spans of control, and role accountabilities. Manage job architecture, job descriptions, career paths, and role standardization. Lead the Performance Management cycle, including objective setting, KPIs, performance reviews, and calibration. Manage talent reviews, High-Potential identification, succession planning, and 9-Box assessments. Develop and maintain competency frameworks and assessment methodologies. Lead career development, Individual Development Plans, and Learning & Development initiatives. Develop OD & Talent Management dashboards and provide management with actionable people and organizational insights. Measure the impact of OD, engagement, and culture initiatives and ensure sustainable improvement.<br>Education & Certifications:Bachelor’s degree in Human Resources, Business Administration, or a related field.10+ years of HR experience, with strong hands-on exposure to Organization Development and Talent Management. Minimum 3 years in a supervisory/managerial OD or Talent Management role. Previous experience within industrial/manufacturing organizations is required. Proven experience in culture transformation, employee engagement, organizational development, and change management. Strong experience in Performance Management, Talent Management, Succession Planning, Competency Frameworks, and Learning & Development.<br>If you have the right expertise and are looking for a new challenge, we’d love to hear from you! Apply or send your CV to: Career. HRG@highreturngroup.com

OD & Talent Management Manager<br>About the Role:We are hiring an experienced Organization Development & Talent Management Manager for one of our clients, a well-established industrial organization based in 6th of October City.<br>This is a key transformation role for an HR professional who can go beyond managing HR processes and actively contribute to reshaping organizational culture, strengthening leadership practices, improving employee engagement, and building a high-performance environment.<br>Key Responsibilities:Lead organizational culture assessment and transformation initiatives, identifying key cultural gaps and translating them into practical improvement plans. Drive employee engagement and employee experience initiatives, including surveys, focus groups, action plans, and follow-up mechanisms. Partner with leadership to strengthen management practices, accountability, communication, collaboration, and desired workplace behaviors. Lead organization design, restructuring, and organizational effectiveness initiatives. Review organizational structures, reporting lines, spans of control, and role accountabilities. Manage job architecture, job descriptions, career paths, and role standardization. Lead the Performance Management cycle, including objective setting, KPIs, performance reviews, and calibration. Manage talent reviews, High-Potential identification, succession planning, and 9-Box assessments. Develop and maintain competency frameworks and assessment methodologies. Lead career development, Individual Development Plans, and Learning & Development initiatives. Develop OD & Talent Management dashboards and provide management with actionable people and organizational insights. Measure the impact of OD, engagement, and culture initiatives and ensure sustainable improvement.<br>Education & Certifications:Bachelor’s degree in Human Resources, Business Administration, or a related field.10+ years of HR experience, with strong hands-on exposure to Organization Development and Talent Management. Minimum 3 years in a supervisory/managerial OD or Talent Management role. Previous experience within industrial/manufacturing organizations is required. Proven experience in culture transformation, employee engagement, organizational development, and change management. Strong experience in Performance Management, Talent Management, Succession Planning, Competency Frameworks, and Learning & Development.<br>If you have the right expertise and are looking for a new challenge, we’d love to hear from you! Apply or send your CV to: Career. HRG@highreturngroup.com

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Muller's Solutions is seeking a Business Analyst specializing in requirements alignment, quality assurance, and change management using the Skadina platform.</strong> This role will serve as a liaison between business stakeholders and technical teams, ensuring that requirements are clearly defined, aligned, and effectively implemented.<br><strong>Key Responsibilities:</strong><br><ul><li> Work closely with business stakeholders to gather, analyze, and document business requirements. </li><li> Ensure requirements are aligned with business goals and technical feasibility. </li><li> Facilitate workshops and meetings to define and prioritize requirements. </li><li> Develop Business Requirements Documents (BRDs) and translate business needs into clear functional requirements. </li><li> Collaborate with QA teams to define test cases, acceptance criteria, and ensure requirements traceability. </li><li> Drive change management by ensuring all changes are documented, assessed for impact, and communicated effectively. </li><li> Ensure alignment of requirements across business and technical teams throughout project lifecycles. </li><li> Support change requests, ensuring they align with business priorities and project scope. </li><li> Monitor and report on project progress, ensuring requirements are met in final deliverables. </li></ul><br><strong>Requirements</strong><br><strong>Required Qualifications:</strong><br><ul><li> Bachelor's degree in Business Administration, Information Systems, or a related field. </li><li> Minimum 5+ years of experience as a business analyst, with a focus on requirements alignment and change management. </li><li> Hands-on experience with the Skadina platform. </li><li> Strong skills in gathering and aligning business requirements with technical solutions. </li><li> Experience in QA processes, testing support, and ensuring requirements traceability.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>ABOUT THE ROLE The Legal &amp; Business Affairs Manager will run the day-to-day legal function of the company, acting as a hands-on business partner to the commercial, A&amp;R, content, and cross functional teams and reporting to the Head of Legal &amp; Business Affairs. The role covers high volume contract drafting, licensing, and regulatory matters across the music business — protecting the company’s interests while enabling artists, catalogue, and commercial partnerships to move quickly. It suits a capable lawyer who can own the day-to-day independently. </p><br><p>KEY RESPONSIBILITIES </p><br><p>• Act as the first point of contact for day-to-day legal and contractual requests from legal, commercial, A&amp;R and marketing, and cross-companies. </p><br><p>• Draft, review, negotiate (where needed), and manage a wide range of agreements, including mainly artist distribution deals and content distribution deals; also music licensing deals, publishing, label, producer and other supporting agreements, vendor and supplier contracts. </p><br><p>• Understanding of how to handle rights, royalties, and intellectual property matters — including copyright, neighbouring rights, and the registration and protection of the company’s catalogue. </p><br><p>• Ensure all contracts align with company policies, Egyptian law, and industry best practice, coordinating with collecting societies and regulators as needed. </p><br><p>• Review and support agreements involving foreign labels, distributors, and digital platforms, ensuring compliance with relevant local and international regulations. </p><br><p>• Advise internal stakeholders in plain language on contractual rights, obligations, and associated risks. </p><br><p>• Provide practical legal guidance on business decisions, regulatory requirements, and risk mitigation. </p><br><p>• Support the resolution of legal issues, disputes, and infringement claims in coordination with internal teams and external counsel. </p><br><p>• Maintain the contracts / templates and records that keep day-to-day legal work running smoothly. </p><br><p>• Conduct legal research and stay up to date with laws, regulations, and industry trends affecting the music business.</p><br> </div>

<h2>Key Responsibilities</h2><ul><li><p>Develop and execute the organization's Business Excellence and QHSE strategy.</p></li><li><p>Lead the implementation and continuous improvement of the Integrated Management System &#40;ISO 9001, ISO 14001 & ISO 45001&#41;.</p></li><li><p>Drive operational excellence, business process optimization, and continuous improvement initiatives across all business functions.</p></li><li><p>Establish and monitor business performance KPIs and quality metrics to support data-driven decision-making.</p></li><li><p>Ensure full compliance with legal requirements, client standards, and international best practices.</p></li><li><p>Lead risk management, incident investigations, safety audits, and Permit-to-Work processes.</p></li><li><p>Promote a culture of quality, customer focus, innovation, accountability, and safety throughout the organization.</p></li><li><p>Partner with business leaders to improve operational efficiency and service delivery.</p></li><li><p>Build, coach, and develop the Business Excellence & QHSE team while strengthening organizational capabilities.</p></li><li><p>Manage relationships with clients, regulatory authorities, certification bodies, and external stakeholders.</p></li></ul><p></p><p><strong>Requirements</strong></p><h2>Qualifications</h2><ul><li><p>Bachelor's degree in Engineering or a related technical discipline.</p></li><li><p>Master's degree is an advantage.</p></li><li><p>Minimum <strong>10 years</strong> of professional experience in Facility Management, Construction, or Business Excellence/QHSE.</p></li><li><p>Minimum <strong>2 years</strong> in a senior management or leadership position.</p></li><li><p>Hospitality experience is considered an advantage.</p></li><li><p>Fluency in both English and Arabic.</p></li></ul><h2>Technical Expertise</h2><ul><li><p>Strong expertise in <strong>Health, Safety &amp; Environment (HSE)</strong>.</p></li><li><p>Extensive knowledge of <strong>Quality Management Systems (ISO 9001, ISO 14001 &amp; ISO 45001)</strong>.</p></li><li><p>Proven experience in <strong>Service Quality Management</strong> and Business Excellence.</p></li><li><p>Strong understanding of operational excellence, governance, process improvement, and organizational performance.</p></li><li><p>Experience in KPI management, risk management, auditing, compliance, and data analytics.</p></li><li><p>NEBOSH IGC, OSHA, or equivalent professional certifications are preferred.</p></li></ul><h2>Previous Leadership Capabilities</h2><ul><li><p>Proven track record of leading <strong>large-scale organizations</strong>.</p></li><li><p>Experience managing <strong>managers</strong>.</p></li><li><p>Experience leading <strong>2–3 organizational management layers</strong>.</p></li><li><p>Demonstrated success in building, coaching, and developing leadership teams.</p></li><li><p>Strong experience driving organizational transformation, continuous improvement, and cultural change.</p></li><li><p>Excellent stakeholder management and executive communication skills.</p></li></ul><p></p>

Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.<br><br>Role Overview<br><br>We are looking for a native Korean speaker to support a 16-week AI personalization evaluation project for professional users.<br><br>Using your primary Google Workspace business Gmail account, you will assess whether AI-generated responses are relevant, accurate, helpful, and appropriately personalized based on professional email history. You will compare outputs, identify weak or unsupported personalization, and provide structured feedback that supports model improvement.<br><br>CONTRACT: Contractor assignment (16 weeks)<br><br>COMMITMENT: Part-time (20h/week) or Full-time (40h/week) with minimum 4h PST overlap<br><br>LOCATION: Remote — India, Mexico, Bangladesh, Brazil, Colombia, Egypt, South Korea, Japan<br><br>PROCESS: Application Form -> Short Online Assessment<br><br>NOTES: Applicants must use their primary professional Google Workspace account and complete the required consent process. <br><br>Key Responsibilities<br><br>Evaluate AI-generated responses using professional email history and account activity. Assess outputs for accuracy, relevance, helpfulness, and personalization quality. Identify unsupported assumptions, incorrect personalization, and irrelevant recommendations. Compare multiple responses and select the stronger overall result. Provide clear and structured evaluation feedback. Follow detailed project guidelines and quality standards. Maintain confidentiality and follow all data privacy requirements. Complete assigned evaluations accurately and within project timelines<br><br>Requirements<br><br>Native-level proficiency in Korean. At least 2 years of professional experience. Active Google Workspace or Corporate Gmail account used regularly for professional communication. Business inbox with predominantly Japanese-language emails and approximately 1,000 or more messages. Gmail display language set to Japanese. Willingness to use the business account for evaluation and sign the required consent form.

Company Description Harmoniqa.co is a growing business solutions provider focused on helping organizations improve their performance, customer experience, and operational efficiency. The company partners with business clients to understand their needs, diagnose challenges, and deliver tailored solutions that drive measurable results. Harmoniqa.co values data-informed decision-making, transparent communication, and long-term client relationships. Team members are encouraged to take ownership, collaborate across functions, and contribute ideas that enhance both client outcomes and internal practices. Role Description The Business Experience Advisor (B2B Sales) is a full-time, on-site role based in Qesm 1st 6 October. This role focuses on identifying, engaging, and advising business clients on solutions that improve their overall business and customer experience. Day to day, the advisor will prospect and qualify leads, conduct discovery meetings, prepare and deliver tailored presentations, and manage the full sales cycle from initial contact to closing and post-sale follow-up. The position includes building strong, trust-based relationships with key decision-makers, gathering and analyzing client requirements, and collaborating with internal teams to shape proposals and implement solutions. The advisor will also track performance against sales targets, maintain accurate CRM records, and provide feedback from the market to support product and service improvements. Qualifications Strong Analytical Skills and basic understanding of Finance to assess client needs, interpret business data, and support value-based proposals. Experience in Consulting or Management Consulting, with the ability to diagnose business challenges and recommend practical, outcomes-focused solutions. Excellent Communication skills for client meetings, presentations, negotiations, and clear written documentation. Proven B2B sales experience, preferably in services, Saa S, or business solutions, with a track record of meeting or exceeding targets. Ability to build long-term client relationships, manage multiple accounts, and prioritize opportunities effectively. Comfort working on-site in Qesm 1st 6 October and collaborating closely with cross-functional teams. Bachelor’s degree in Business, Finance, Economics, Marketing, or a related field (or equivalent practical experience). Proficiency with CRM tools and MS Office or similar productivity software; familiarity with sales reporting and pipeline management is a plus.

We are hiring a professional Customer Support and Business Operations Representative to support a US-based company.<br>Compensation: $3 USD per hour, paid in EGPSchedule: Full-time, more than 30 hours per week Working hours: Must be available between 8:00 AM and 8:00 PM EST based on the assigned schedule Location: Remote, Egypt<br>Responsibilities<br>Answer incoming customer and vendor calls Handle customer inquiries and follow-ups Communicate professionally with vendors and customers Maintain accurate notes and update records Follow company procedures and escalation guidelines Coordinate with the internal team to resolve customer issues Represent the company professionally on every call<br>Requirements<br>Excellent spoken and written English Confident and professional phone communication Previous customer service, call center, or business support experience Comfortable communicating with US customers and vendors Reliable, organized, and able to work independently Quiet workspace, stable internet, and a reliable computer Availability during the required US working hours

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Business Transformation Lead to drive process design, maturity, and continuous improvement across UK delivery operations. This role acts as a trusted process consultant, supporting end-to-end transformation across the Sell–Build–Run lifecycle, from pre-sales through to operations handover. The individual will embed Lean methodologies, lead strategic improvement initiatives, and collaborate with cross-functional stakeholders within an Agile, Spotify-based organisational model to deliver measurable business outcomes.</p> <h4>What you will do</h4> <ul> <li>Lead process design, development, and maturity initiatives across UK delivery functions</li> <li>Conduct benefit case analysis and lead deep-dive process and requirement assessments</li> <li>Develop and document current (as-is) and future (to-be) process states</li> <li>Drive continuous improvement initiatives using Lean Six Sigma methodologies (DMAIC/DFSS)</li> <li>Facilitate workshops to identify process inefficiencies and implement innovative solutions</li> <li>Identify, document, and manage transformation dependencies, risks, and mitigation plans</li> <li>Establish KPIs, SLAs, and performance metrics in collaboration with stakeholders</li> <li>Deliver root cause analysis and data-driven insights to support decision-making</li> <li>Lead improvement teams and maintain corrective action plans</li> <li>Promote a culture of continuous improvement and innovation across teams</li> <li>Monitor process performance and establish control plans, including SPC and control charts</li> <li>Develop and execute Out of Control Action Plans (OCAPs)</li> <li>Provide training and onboarding for new or improved processes</li> <li>Act as escalation point for process-related issues</li> <li>Support pre-sales and project delivery models, including PMO functions</li> <li>Contribute to Agile delivery within squads, tribes, and chapters</li> <li>Ensure compliance with Vodafone standards and quality frameworks (e.g. ISO9001)</li> <li>Apply Lean tools such as 5S and Kaizen to improve workplace efficiency</li> <li>Enable digital transformation through tools such as Visio, SharePoint, and Power Platform</li> </ul> <h4>Who you are</h4> <ul> <li>Proven experience in business transformation and continuous improvement (3-5 years)</li> <li>Degree in engineering, computer science, or a related discipline</li> <li>Strong expertise in Lean Six Sigma methodologies (Green Belt preferred)</li> <li>Demonstrated experience with DMAIC, DFSS, and process optimisation frameworks</li> <li>Solid understanding of statistical process control and capability analysis</li> <li>Experience with BPMS deployment and statistical tools such as Minitab or SPSS</li> <li>Knowledge of Agile frameworks, particularly Spotify model structures</li> <li>Understanding of project lifecycle management, PMO functions, and delivery methodologies</li> <li>Strong stakeholder engagement and communication skills</li> <li>Ability to analyse data, identify trends, and translate insights into action</li> <li>Experience in telecom industry environments is advantageous</li> <li>Capability to lead cross-functional teams and drive transformation programmes</li> <li>Strong organisational skills with the ability to prioritise and work independently</li> <li>Adaptable, solution-oriented, and focused on delivering measurable outcomes</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunity to lead large-scale transformation initiatives across international markets</li> <li>Exposure to end-to-end telecom delivery models and advanced Agile frameworks</li> <li>Collaborative working environment with cross-functional global teams</li> <li>Continuous learning through hands-on application of Lean Six Sigma and Agile methodologies</li> <li>Involvement in strategic decision-making and business performance optimisation</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced process optimisation and transformation strategy design</li> <li>Leadership of cross-functional continuous improvement programmes</li> <li>Data-driven decision-making and statistical analysis</li> <li>Agile delivery within Spotify organisational frameworks</li> <li>Stakeholder management and strategic communication at scale</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Business Transformation Analyst to join the Customer Demand and Transformation Chapter within Vodafone Business Technology Solutions. In this role, you will work as part of the Product Interlock Squad, driving the onboarding and delivery readiness of new products across the Vodafone Business portfolio. The position spans the full product lifecycle, from early design and pre-sales engagement through delivery, transition, and operational readiness. This opportunity is ideal for individuals with experience in agile delivery, business transformation, continuous improvement, and cross-functional stakeholder engagement within telecommunications or technology-focused environments.</p> <h4>What you will do</h4> <p><strong>What you'll do</strong></p> <ul> <li>Lead Product Interlock activities to ensure new product delivery designs are developed using Agile and Lean methodologies.</li> <li>Manage the onboarding journey of new products, ensuring readiness from development through to market launch.</li> <li>Ensure end-to-end product delivery lifecycles align with customer expectations and business demand.</li> <li>Facilitate knowledge transfer and awareness of new products across relevant business entities.</li> <li>Proactively assess and manage risks associated with product introduction and delivery.</li> <li>Review and optimise existing product delivery processes using customer feedback and operational insights.</li> <li>Ensure squad outcomes are delivered in line with the SAFe Agile Framework.</li> <li>Collaborate with squads, chapters, and guilds to support strategic objectives and business priorities.</li> <li>Build and maintain digital reporting tools to track progress across active product development squads.</li> <li>Support governance, stakeholder engagement, service performance monitoring, and continuous improvement initiatives.</li> <li>Contribute to transformation programmes and process enhancement projects across Vodafone Business Technology Solutions.</li> </ul> <h4>Who you are</h4> <ul> <li>Bachelor's or Master's degree in Engineering, Computer Science, or a related discipline.</li> <li>Minimum of 2 years' professional experience within a multinational organisation, preferably within telecommunications or information technology.</li> <li>Strong understanding of SAFe Agile principles and ways of working.</li> <li>Experience across product delivery, operational management, and transformation initiatives.</li> <li>Knowledge of pre-sales and post-sales models.</li> <li>Understanding of project governance frameworks, PMO functions, stakeholder management, and project delivery lifecycles.</li> <li>Experience facilitating process improvement, value stream mapping, and service enhancement workshops.</li> <li>Ability to define, negotiate, and manage service level agreements with internal and external stakeholders.</li> <li>Strong analytical, organisational, and problem-solving capabilities.</li> <li>Excellent interpersonal, verbal, and written communication skills.</li> <li>Ability to work independently while effectively managing multiple priorities.</li> <li>Adaptable, collaborative, and committed to delivering outcomes from concept through implementation.</li> </ul> <h4>Technical skills</h4> <ul> <li>Strong knowledge of Microsoft Power Automate and Power Apps.</li> <li>Good working knowledge of Jira and Confluence.</li> <li>Advanced SharePoint capabilities including structure design, document management, records management, and auditing.</li> <li>Understanding of sprint planning and delivery management using Jira.</li> <li>Microsoft Power BI knowledge is advantageous.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Six Sigma certification.</li> <li>PRINCE2 certification.</li> <li>Certified ScrumMaster (CSM) or Certified Scrum Product Owner (CSPO) certification.</li> <li>Experience leading continuous improvement projects within the telecommunications industry.</li> <li>Experience leading transformation programmes within telecommunications environments.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on strategic business transformation initiatives with global Vodafone Business teams.</li> <li>Exposure to end-to-end product lifecycle management across a diverse technology portfolio.</li> <li>Collaboration with cross-functional international teams operating within a SAFe Agile environment.</li> <li>Experience driving innovation, process optimisation, and customer-centric delivery improvements.</li> <li>Opportunity to influence product readiness, governance, and operational excellence on a global scale.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced product onboarding and delivery readiness management.</li> <li>End-to-end product lifecycle governance within complex enterprise environments.</li> <li>SAFe Agile delivery practices and cross-functional squad collaboration.</li> <li>Business transformation methodologies and Lean continuous improvement techniques.</li> <li>Digital automation and reporting using Microsoft Power Platform solutions.</li> <li>Stakeholder management, service governance, and value stream optimisation.</li> <li>Product risk assessment, operational transition planning, and service performance management.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Business Readiness Lead to drive business impact assessments, change management, and governance across the software delivery lifecycle within Vodafone Business. This role plays a key part in ensuring that processes, frameworks, and standards align with Business Capability Architecture (BCA) requirements and meet regulatory and compliance expectations. The successful candidate will collaborate across technical and business teams to enable smooth delivery, adoption, and optimisation of transformation initiatives.</p> <h4>What you’ll do</h4> <ul> <li>Lead Business Impact Assessments (BIA) and ensure accurate stakeholder identification across impacted areas</li> <li>Govern software delivery lifecycle activities including HLD, LLD, development, testing, release, and hypercare</li> <li>Drive change management activities, including communication planning and awareness campaigns</li> <li>Map and analyse processes using tools such as ARIS or Visio to identify optimisation opportunities</li> <li>Facilitate Agile delivery practices, including working with Scrum teams and Azure DevOps user stories</li> <li>Plan project timelines, release schedules, and coordinate dependencies across workstreams</li> <li>Oversee testing cycles (ST, SIT, UAT, ORT) and ensure readiness for deployment</li> <li>Create and deliver training materials using various formats, including classroom sessions and digital platforms</li> <li>Draft, review, and distribute communications to large audiences, ensuring clarity and consistency</li> <li>Maintain documentation, version control, and communication storage on SharePoint</li> <li>Support Early Life Support (ELS), including incident management and release verification</li> <li>Collaborate with cross-functional teams, including onshore and offshore stakeholders</li> <li>Challenge constructively and engage with business analysts, developers, and resolver groups</li> <li>Develop reports and dashboards using tools such as Excel, VOST, and BOXI</li> <li>Identify opportunities for automation, digitalisation, and process improvements</li> </ul> <h4>Who you are</h4> <ul> <li>Demonstrated experience in business analysis or a related role</li> <li>Strong understanding of software delivery lifecycle and Agile methodologies</li> <li>Skilled in translating business requirements into structured, technology-enabled solutions</li> <li>Strong analytical mindset with the ability to interpret data, define KPIs, and track performance</li> <li>Experience in process mapping, optimisation, and identifying efficiency improvements</li> <li>Familiarity with automation concepts, AI use cases, and digital platforms</li> <li>Ability to engage effectively with technical teams and business stakeholders</li> <li>Knowledge of product lifecycle management and business analysis frameworks</li> <li>Confident in facilitating discussions, leading workshops, and managing stakeholder expectations</li> <li>Strong communication skills, both written and verbal, with attention to detail</li> <li>Ability to manage change, training delivery, and adoption tracking</li> <li>Familiarity with tools such as Power BI, Power Apps, or similar is an advantage</li> <li>Awareness of enterprise systems (e.g., CRM, ERP) and cross-functional dependencies</li> <li>Strong organisational and problem-solving capabilities with a structured approach to delivery</li> <li>Certification such as PMI-PBA or equivalent is beneficial</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on large-scale transformation initiatives within Vodafone Business</li> <li>Exposure to global stakeholders and cross-functional collaboration</li> <li>Involvement in end-to-end lifecycle delivery and strategic change programmes</li> <li>Professional growth through hands-on experience with modern tools, frameworks, and methodologies</li> <li>A collaborative and inclusive environment that supports continuous learning and development</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced change management and business readiness practices</li> <li>End-to-end software delivery lifecycle governance</li> <li>Process analysis, optimisation, and automation identification</li> <li>Data-driven decision-making and KPI management</li> <li>Stakeholder management across global and cross-functional teams</li> <li>Practical application of Agile methodologies and digital tools</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

About the Role We are seeking an exceptionally articulate, high-caliber Executive Business Partner & Brand Lead to work directly alongside the Chief Executive Officer. In this strategic, high-impact hybrid role, you will serve as the primary operational force supporting executive decisions while taking full ownership of our end-to-end (A to Z) corporate marketing strategy. You will drive company-wide marketing initiatives, manage corporate digital touchpoints, and strategically curate the CEO’s personal brand—with a sharp focus on B2B audience growth, thought leadership, and high-engagement positioning on Linked In. Key Responsibilities1. Executive Partnership & Operational Support Serve as a strategic gatekeeper and trusted liaison between the CEO and internal teams, clients, and global partners. Prepare high-level business proposals, corporate presentations, executive briefs, and official correspondence in impeccable, native-level English. Manage executive scheduling, high-priority communications, and strategic daily workflows to optimize CEO productivity.2. End-to-End Marketing Strategy & Execution (A to Z) Conceptualize, launch, and manage 360-degree marketing campaigns aligned with commercial goals and brand positioning. Oversee the end-to-end content pipeline: copy strategy, visual direction, content calendars, and audience targeting. Monitor marketing analytics, measure key performance indicators (KPIs), and continuously optimize strategies for maximum lead generation and brand authority.3. Social Media Management & Executive Branding (Linked In Focus) Corporate Brand: Lead and expand our corporate presence across Facebook and Linked In, delivering refined B2B and B2C positioning. CEO Personal Branding: Design and execute a sophisticated Linked In thought-leadership strategy for the CEO, writing compelling posts, industry insights, and professional commentary. Active Linked In Networking: Monitor industry developments, foster meaningful engagement within key decision-maker networks, and position the leadership as an industry authority. Candidate Qualifications Experience: 3 to 5+ years of combined experience in Executive Support, Corporate Communications, or Digital Marketing. English Command: Native or Near-Native fluency (written and spoken) with zero tolerance for grammatical or stylistic errors. Linked In Mastery: In-depth technical and strategic knowledge of the Linked In ecosystem, algorithm dynamics, executive personal branding, and B2B engagement strategies. Copywriting & Communication: Superior business copywriting skills capable of switching seamlessly between corporate brand voice and executive thought-leadership tone. Design & Digital Tools: Proficiency in modern marketing tools (e.g., Canva, Adobe Creative Suite, Meta Business Suite, Linked In Analytics, scheduling tools). Soft Skills: Exceptional emotional intelligence, absolute discretion with sensitive business data, high attention to detail, and a proactive mindset. How to Apply To ensure a fast-track review of your application, please submit the following:Updated Resume / CVLinked In Portfolio: Links to company pages or executive profiles you have actively built or managed. Writing Sample (In English): A short post or article snippet (150–250 words) written from the perspective of a CEO addressing a key trend in B2B industry growth.(Optional but Preferred) A 60-second video introduction in English introducing yourself and outlining your experience with Linked In brand strategy.

About Us<br><br>Tasaheel is one of Egypt’s leading SME institutions, committed to empowering individuals and communities through accessible and responsible financial solutions. Since our establishment, we have played a pivotal role in expanding financial inclusion by offering tailored lending products that support small to medium-sized businesses across the country.<br><br>Driven by a mission to unlock economic opportunities for underserved populations, Tasaheel provides fast, reliable, and transparent financing options that enable entrepreneurs—particularly women and youth—to grow their businesses, improve their livelihoods, and contribute to sustainable local development.<br><br>With a wide network of branches spanning urban and rural Egypt, we combine deep market knowledge with cutting-edge technology to deliver high-impact services with efficiency and care. Our team is dedicated to building long-term relationships with our clients based on trust, accountability, and mutual growth.<br><br>Overview<br><br>The SMEs Business Center Head will be responsible for managing and expanding a portfolio of SME clients while leading and developing a team of SME officers. The role focuses on meeting clients’ financial needs—including deposits, transactions, trade finance, and borrowing—while ensuring strong customer relationships, portfolio growth, and high team performance.<br><br>What You’ll Do<br><br>Lead, supervise, and mentor a team of SME officers to achieve business objectives.<br><br>Set clear performance targets for the team and ensure consistent achievement.<br><br>Support team members with training, coaching, and guidance to enhance skills and productivity.<br><br>Manage and grow a portfolio of SME customers while ensuring high levels of client satisfaction and retention.<br><br>Build strong relationships with decision-makers within client organizations.<br><br>Handle escalated client concerns and ensure timely, professional resolution.<br><br>Identify and execute cross-selling and upselling opportunities across financial products.<br><br>Drive client acquisition strategies to expand the SME portfolio.<br><br>Ensure team compliance with customer service standards, policies, and procedures.<br><br>Monitor market trends and competitor activities to identify growth opportunities.<br><br>Collaborate with internal departments to ensure efficient and seamless customer service delivery.<br><br>What Makes You a Good Fit<br><br>Minimum 5 years of experience in banking with a focus on SME banking.<br><br>Proven team leadership/people management experience.<br><br>Successful completion of a credit course (mandatory).<br><br>Strong leadership, communication, and negotiation skills.<br><br>Demonstrated success in portfolio growth and client relationship management.<br><br>Ability to motivate and guide a team toward achieving ambitious targets.<br><br>Excellent problem-solving and decision-making skills.<br><br>At Tasaheel, we believe that access to finance is not just a service—it’s a catalyst for transformation.

We are hiring a professional Customer Support and Business Operations Representative to support a US-based company.<br>Compensation: $3.50 USD per hour, paid in EGPSchedule: Full-time, more than 30 hours per week Working hours: Must be available between 8:00 AM and 8:00 PM EST based on the assigned schedule Location: Remote, Egypt<br><br>Responsibilities<br>Answer incoming customer and vendor calls Handle customer inquiries and follow-ups Communicate professionally with vendors and customers Maintain accurate notes and update records Follow company procedures and escalation guidelines Coordinate with the internal team to resolve customer issues Represent the company professionally on every call<br>Requirements<br>Excellent spoken and written English Confident and professional phone communication Previous customer service, call center, or business support experience Comfortable communicating with US customers and vendors Reliable, organized, and able to work independently Quiet workspace, stable internet, and a reliable computer Availability during the required US working hours

About Bosta:<br>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best.<br><br>Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.<br><br>About the role:<br>The Human Resources Business Partner (HRBP) is responsible for serving as a strategic partner to business leaders, providing guidance and support on all aspects of human resources management. The HRBP will play a key role in driving the organization's performance management processes, ensuring alignment between individual, team, and organizational goals.<br><br>Job Responsibilities:<br><br>(Performance Management) Collaborate with managers to develop and implement effective performance management strategies, including goal-setting, ongoing feedback, and annual reviews Provide training and coaching to managers on how to conduct meaningful performance conversations and deliver constructive feedback Monitor and analyze performance data to identify trends, areas for improvement, and opportunities for employee development Facilitate performance calibration sessions to ensure consistency and fairness in performance assessments Partner with the Talent Development team to design and deliver performance-related training programs Advise on compensation and rewards strategies that align with performance results(HR Generalist) Understand our business needs and optimize organization charts to bring out most performance effective Maintain close and professional relationship with Bosta employees Establish effective communication channels (both online and offline) to ensure the smooth information flow and promote Bosta culture and employee engagement Maintain in-depth knowledge of legal requirements related to daily operations and manage employees to reduce legal risks and ensure compliance Build employee’s performance evaluation and related processes(Talent Acquisition) Working closely with our talent acquisition team to ensure the right talent is hired on time and achieve best candidate experience Manage smooth onboarding for new hires Act as an internal consultant to provide specific insights/ solutions to leaders, to manage compensation and Headcount budget are aligned with the plans(Learning & Development) After understanding our employee’s performance result, you will identify training needs and evaluation of development program(Employee engagement) Ensure to reduce our attrition rate and bring out our company brand in employer branding aspects Handle employee relations issues from the initial incident, undertake investigations, identify solutions and follow through until completion<br><br><br><br><br>Job Requirements:<br><br>Bachelor’s degree, HR Diploma or certificates are advantages Excellent English language skills 6-7 years of experience as HRBP working on the different HR functions (especially performance management) , preferably in a logistics/tech environment You should be highly motivated, energetic and independent in handling business challenges You should be comfortable and have the ability to achieve goals in a dynamic and high-pressure, entrepreneurial environment<br><br><br><br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.