Business Analyst Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About IntouchCX<br>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. <br><strong>About the Job</strong><br>We are changing the way people think about customer care, and we need your help! <br>We're looking for a Business Analyst to assist with Performing User Acceptance Testing (UAT) and the operationalization of business, process and/or system changes across training curriculums, training delivery, quality assurance and reporting.<br><strong>As Business Analyst, You Will...</strong><br><ul><li>Collect and validate data requirements for business intelligence systems</li><li>Support reporting from multiple applications </li><li>Create, validate and recommend optimization of business processes</li><li>Support projects through development, quality assurance, user acceptance testing and production implementation</li><li>Create internal guides, training materials and end-user documentation</li><li>Facilitate requirements workshops</li><li>Build and manage business relationships</li></ul><br><strong>As Business Analyst, You Have...</strong><br><ul><li>A Degree or Diploma in Computer Science, Information Systems or equivalent experience</li><li>3-5 years of practical business analysis experience, with demonstrated experience in analyzing business systems and processes, and the creation of structured business requirements documents</li><li>Business process management practitioner designation, CBAP, Lean Six Sigma (yellow or black), PMP, or other certification is considered an asset</li><li>Experience in facilitating workshops and training sessions with diverse groups of stakeholders</li><li>Demonstrated experience creating and leading testing</li><li>Strong attention to detail</li><li>Excellent organizational and time management skills</li><li>Demonstrated strength in communications both verbal and written</li><li>Ability to build relationships </li><li>Technical understanding and problem solving skills </li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Muller's Solutions is seeking a Business Analyst specializing in requirements alignment, quality assurance, and change management using the Skadina platform.</strong> This role will serve as a liaison between business stakeholders and technical teams, ensuring that requirements are clearly defined, aligned, and effectively implemented.<br><strong>Key Responsibilities:</strong><br><ul><li> Work closely with business stakeholders to gather, analyze, and document business requirements. </li><li> Ensure requirements are aligned with business goals and technical feasibility. </li><li> Facilitate workshops and meetings to define and prioritize requirements. </li><li> Develop Business Requirements Documents (BRDs) and translate business needs into clear functional requirements. </li><li> Collaborate with QA teams to define test cases, acceptance criteria, and ensure requirements traceability. </li><li> Drive change management by ensuring all changes are documented, assessed for impact, and communicated effectively. </li><li> Ensure alignment of requirements across business and technical teams throughout project lifecycles. </li><li> Support change requests, ensuring they align with business priorities and project scope. </li><li> Monitor and report on project progress, ensuring requirements are met in final deliverables. </li></ul><br><strong>Requirements</strong><br><strong>Required Qualifications:</strong><br><ul><li> Bachelor's degree in Business Administration, Information Systems, or a related field. </li><li> Minimum 5+ years of experience as a business analyst, with a focus on requirements alignment and change management. </li><li> Hands-on experience with the Skadina platform. </li><li> Strong skills in gathering and aligning business requirements with technical solutions. </li><li> Experience in QA processes, testing support, and ensuring requirements traceability.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> You will be the bridge between business and technology - translating the real operational challenges of a telecom and fintech company into structured requirements that data scientists, engineers, and automation developers can act on.<br><strong>ROLE MISSION</strong><br>Translate business problems into clear AI, analytics, and automation requirements.<br><strong>KEY RESPONSIBILITIES</strong><br><ul><li>Gather and document requirements for AI and automation initiatives across telecom operations (customer care, provisioning, billing) and fintech services (KYC, loan origination, payment reconciliation)</li><li>Identify and prioritise AI use cases including churn prevention, fraud detection, credit scoring, and network optimisation</li><li>Define success metrics and KPIs to measure business impact of AI and automation solutions</li><li>Map current-state processes and design future-state workflows that incorporate AI model outputs and automated decisions</li><li>Support delivery teams throughout development, testing, and deployment to ensure solutions meet business needs</li></ul><strong>MUST-HAVE SKILLS</strong><br><ul><li>Business analysis (requirements gathering, user stories, process mapping)</li><li>Data-driven problem solving</li><li>Stakeholder management and communication</li></ul><strong>NICE-TO-HAVE</strong><br><ul><li>Experience in telecom or fintech domains</li><li>Familiarity with Agile delivery (Jira, Azure DevOps)</li><li>Understanding of AI/ML concepts and use case feasibility assessment</li><li>CBAP or PMI-PBA certification</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description <br>Business Solution Designers envision and create digital solutions balancing business and user needs, technology capabilities and limitations, common standards and quality aspects, quick wins and future needs. They bridge between Business and Development by guiding both sides towards a solution that delivers business value.<br>Job Description - Grade Specific <br>Shapes the methods and the business analysis framework for the engagement.Advises the client from their experience to increase value. Provides guidance and reviews to obtain quality for a valid and consistent solution with respect to the limited time and budget. Leads a small team of BAs.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Muller's Solutions is seeking a Business Analyst specializing in requirements alignment, quality assurance, and change management using the Skadina platform.</strong> This role will serve as a liaison between business stakeholders and technical teams, ensuring that requirements are clearly defined, aligned, and effectively implemented.<br><strong>Key Responsibilities:</strong><br><ul><li> Work closely with business stakeholders to gather, analyze, and document business requirements. </li><li> Ensure requirements are aligned with business goals and technical feasibility. </li><li> Facilitate workshops and meetings to define and prioritize requirements. </li><li> Develop Business Requirements Documents (BRDs) and translate business needs into clear functional requirements. </li><li> Collaborate with QA teams to define test cases, acceptance criteria, and ensure requirements traceability. </li><li> Drive change management by ensuring all changes are documented, assessed for impact, and communicated effectively. </li><li> Ensure alignment of requirements across business and technical teams throughout project lifecycles. </li><li> Support change requests, ensuring they align with business priorities and project scope. </li><li> Monitor and report on project progress, ensuring requirements are met in final deliverables. </li></ul><br><strong>Requirements</strong><br><strong>Required Qualifications:</strong><br><ul><li> Bachelor's degree in Business Administration, Information Systems, or a related field. </li><li> Minimum 5+ years of experience as a business analyst, with a focus on requirements alignment and change management. </li><li> Hands-on experience with the Skadina platform. </li><li> Strong skills in gathering and aligning business requirements with technical solutions. </li><li> Experience in QA processes, testing support, and ensuring requirements traceability.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> You will be the bridge between business and technology - translating the real operational challenges of a telecom and fintech company into structured requirements that data scientists, engineers, and automation developers can act on.<br><strong>ROLE MISSION</strong><br>Translate business problems into clear AI, analytics, and automation requirements.<br><strong>KEY RESPONSIBILITIES</strong><br><ul><li>Gather and document requirements for AI and automation initiatives across telecom operations (customer care, provisioning, billing) and fintech services (KYC, loan origination, payment reconciliation)</li><li>Identify and prioritise AI use cases including churn prevention, fraud detection, credit scoring, and network optimisation</li><li>Define success metrics and KPIs to measure business impact of AI and automation solutions</li><li>Map current-state processes and design future-state workflows that incorporate AI model outputs and automated decisions</li><li>Support delivery teams throughout development, testing, and deployment to ensure solutions meet business needs</li></ul><strong>MUST-HAVE SKILLS</strong><br><ul><li>Business analysis (requirements gathering, user stories, process mapping)</li><li>Data-driven problem solving</li><li>Stakeholder management and communication</li></ul><strong>NICE-TO-HAVE</strong><br><ul><li>Experience in telecom or fintech domains</li><li>Familiarity with Agile delivery (Jira, Azure DevOps)</li><li>Understanding of AI/ML concepts and use case feasibility assessment</li><li>CBAP or PMI-PBA certification</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description <br>Business Solution Designers envision and create digital solutions balancing business and user needs, technology capabilities and limitations, common standards and quality aspects, quick wins and future needs. They bridge between Business and Development by guiding both sides towards a solution that delivers business value.<br>Job Description - Grade Specific <br>Shapes the methods and the business analysis framework for the engagement.Advises the client from their experience to increase value. Provides guidance and reviews to obtain quality for a valid and consistent solution with respect to the limited time and budget. Leads a small team of BAs.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> In a software development company developing different products, your role will be to gather requirements from potential customers and the market. You will have to analyze these requirements and formalize them in a structured, precise, and objective form. Then using the knowledge of our client's products, and in coordination with the technical team, you will propose the best way to fulfil these requirements in a way that can satisfy as many customers as possible, and that keeps specific requests in isolated customization modules. Finally, you will have to handle the communication with the customers, their users and their business experts.<br>In general, your role is to ensure customer satisfaction while maximizing the return on investment by proposing reusable solutions that can be applied to as many customers as possible.<br>You will work in close relationship with the technical team.<br><strong>JOB REQUIREMENTS</strong><br><ul><li>You have a good ability at analyzing and formalizing things.</li><li>You have a good abstraction skill, with the capacity to conceptualize information, and present it in a clear and formal way.</li><li>You are a good communicator, who can talk a simple non-technical language when dealing with the customer, and a structured formal language when dealing with the developer.</li><li>You have a good level in English, and in particular in writing an experience in the health or the education field is a plus.</li></ul><br><strong>POSITION CLASSIFICATION</strong><br><ul><li><strong>JUNIOR</strong><strong>: </strong>You have a bachelor's degree where you have demonstrated your capacity of analysis, abstraction and conceptualization, as well as you writing skills.</li><li><strong>MID LEVEL</strong><strong>: </strong>You have at least an experience of 2 years in a similar position.</li><li><strong>SENIOR</strong><strong>:</strong> You have at least an experience of 3 years in a similar position.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>General Information</strong><br><strong>Location</strong><br> <br> Cairo <br><strong>Job ID</strong><br> <br> 9326 <br><strong>Job Category</strong><br> <br> Operations <br><strong>Language Requirement</strong><br> <br> English <br><strong>Description &amp; requirements</strong><br><strong>Description</strong><br>Transcom is all about people, and we're looking for a Business Analyst to support our team and help drive smart, data-informed decisions across the organization. You'll work closely with stakeholders to analyze processes, identify opportunities for improvement, and translate business needs into actionable insights. If you're passionate about problem-solving, optimizing performance, and making a meaningful impact, apply today and join us!<br>Join our Transcom Team as a Business Analyst!<br><strong>Be on the front line of delivering data-driven insights and impactful solutions at a company level. In this role, you will be responsible for:</strong><br><strong>Performance Analysis &amp; Insight Generation:</strong><br><ul><li>Conduct deep-dive analysis on performance metrics, including CSAT, AHT, and Service Level, to identify trends, variances, and performance gaps.</li><li>Perform root cause analysis on underperforming KPIs and provide data-backed recommendations for operational improvements.</li><li>Verify the compliance of the implemented solutions with the analyzed requirements.</li></ul><br><strong>Reporting &amp; Dashboard Development:</strong><br><ul><li>Design, develop, and maintain interactive dashboards and reports (Looker Studio) that clearly visualize performance attributes.</li><li>Ensure all reporting is accurate, timely, and aligned with stakeholder needs, providing daily, weekly, and monthly operational views.</li><li>Present key findings and strategic insights to senior management, translating complex data analysis into clear, business-focused narratives.</li><li>Validate the accuracy and integrity of data sources used for all performance reporting.</li><li>Prepare needed business reviews and reports.</li></ul><br><strong>Financial &amp; Resource Calibration:</strong><br><ul><li>Analyze and report on financials, including cost, utilization rates, and operational expenditures.</li><li>Develop and track the financial impact of proposed process and performance improvements.</li></ul><br><strong>What's in it for YOU!</strong><br><ul><li>Best salary in the market.</li><li>Transportation provided.</li><li>Medical and social insurance.</li><li>Location in New Cairo &amp; Smart Village.</li><li>International and inclusive environment that makes you feel supported, encouraged, and welcome from day one.</li></ul><br><strong>To be successful in this role, the following is needed:</strong><br><strong>Advanced Excel Mastery:</strong><br>You must be highly proficient with Pivot Tables, VLOOKUP/XLOOKUP, Nested Formulas (IF/AND/OR), and Conditional Formatting to handle large, complex datasets quickly.<br><strong>Data Transformation:</strong><br>A proven ability to clean, structure, and ready raw, messy system exports for analysis. Experience with Power Query is a significant plus.<br><strong>Dynamic Dashboarding:</strong><br>Hands-on experience creating compelling, interactive visual reports (Charts, Slicers, Trend Lines) using both Excel and Looker Data Studio (or similar tools like Power BI/Tableau).<br><strong>Metric Fluency:</strong><br>A deep understanding and ability to analyze key operational metrics, including:<br><ul><li>AHT (Average Handle Time)</li><li>ART (Average Response Time)</li><li>CSAT (Customer Satisfaction)</li><li>Concurrency</li></ul><br><strong>Root Cause Analysis &amp; Insight Delivery:</strong><br>You don't just report "what" happened; you find the "why." You must be able to identify correlations (e.g., low CSAT correlated with high Response Time), deliver insightful recommendations, and drive operational improvements.<br><strong>Executive-Level Presentation:</strong><br>Ability to synthesize complex data into clear, concise, and professional "Executive Summary" style PowerPoint slides for senior leadership.<br><strong>Trend Identification:</strong><br>A sharp eye for spotting outlier performance among specific agents or within certain timeframes.<br><strong>What Life at Transcom is like!</strong><br>At Transcom, we're relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That's just how we are at Transcom. Here we care and root for each other. You're included, just as you are, from day one. And with the right mindset, there's no end to how far we can go together.<br>"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Business Analyst <br> <br><strong>Responsibilities</strong> <br><ul><li>Collaborate with clients to understand business needs, goals, and challenges.</li><li>Translate business requirements into detailed technical specifications for developers.</li><li>Facilitate workshops, interviews, and brainstorming sessions to gather requirements.</li><li>Develop and maintain project documentation, including user stories, process flows, and use cases.</li><li>Work closely with the development team to ensure the delivered solution meets business objectives.</li><li>Perform gap analysis and recommend improvements to current systems or processes.</li><li>Support testing efforts by defining test cases, reviewing results, and addressing issues.</li><li>Monitor project progress, resolve roadblocks, and communicate updates to stakeholders.</li></ul><br><strong>Requirements</strong><br><ul><li>Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field.</li><li>2+ years of experience as a Business Analyst in software development projects.</li><li>Strong understanding of software development lifecycle (SDLC) and agile methodologies.</li><li>Proficiency in Jira, Confluence, or similar project management and documentation tools.</li><li>Excellent communication and interpersonal abilities to collaborate with technical and non-technical stakeholders.</li></ul><br><strong>Preferred Skills:</strong><br><ul><li>Experience with wireframing or prototyping tools (e.g., Figma, Balsamiq).</li><li>Knowledge of industry trends and emerging technologies.</li></ul><br><strong>Benefits</strong><br><ul><li><strong>Decent medical coverage</strong></li></ul><ul><li><strong>Positive work environment.</strong></li></ul><ul><li><strong>Salary in USD</strong></li><li><strong>Work remotely</strong></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description</strong><br><b>Purpose of the Job:</b><br>As a Business Analyst at Fixed Solutions, you'll play a vital role in bridging the gap between business needs and technical solutions within IT software project implementations for our customers. You will lead the evaluation, planning, and execution of projects, ensuring alignment with customer objectives, technical feasibility, and budget constraints, ultimately driving successful software implementations and delivering value to our customers. You will achieve this by eliciting, analyzing, and documenting business requirements, designing and re-engineering business processes, and collaborating closely with technology teams to deliver effective software solutions.<br><b>Duties and Responsibilities:</b><br><ul><li>Lead the end-to-end lifecycle of customersoftware implementation projects, from feasibility assessment,requirements gathering, and budget planning to execution,post-implementation review, and continuous improvement.</li><li>Produce, analyze, and document businessrequirements through conducting stakeholder interviews, workshops,and document analysis with our customers. Translate these needs into clearand concise user stories, use cases, and business process models.</li><li>Design and re-engineer businessprocesses to optimize customer operations and improve efficiency,leveraging best practices and industry standards within the context of theimplemented software.</li><li>Produce high-quality Business RequirementsDocuments (BRDs) and Software Specifications that effectivelycommunicate customer needs to technology teams, ensuring clearunderstanding and alignment.</li><li>Create and maintain various BusinessAnalysis artifacts, including process flows, data dictionaries,wireframes, and user acceptance criteria, to support project delivery andensure comprehensive documentation.</li><li>Serve as the primary liaison betweencustomers and internal technology departments, providing technicalexpertise and guidance on the feasibility of proposed solutions andidentifying quick wins.</li><li>Collaborate with technology teams andvendors to explore and integrate new features, technologies, andproducts that enhance software capabilities and drive value for ourcustomers.</li><li>Develop and maintain a deep understandingof the competitive landscape and industry best practices, providingrecommendations to enhance software offerings and implementationstrategies.</li><li>Ensure optimal customer experience byvalidating implemented solutions against customer needs and journeys,identifying areas for improvement, and driving enhancements acrossdifferent projects. This includes conducting user acceptance testing (UAT)with customers to ensure solutions meet business requirements and delivera seamless experience.</li><li>Proactively communicate project status andupdates to stakeholders (both internal and customer-facing), ensuringtransparency and alignment throughout the project lifecycle.</li></ul><br><strong>Requirements</strong><br><b>Education:</b><br><ul><li>Bachelor's degree from a recognizeduniversity, preferably in Computer Science, Engineering, BusinessAdministration, or a related field.</li></ul><br><b>Skills and Requirements:</b><br><ul><li>3+ years of experience as a BusinessAnalyst in IT software project implementations, preferably with experienceserving external customers.</li><li>Proven experience in requirementsgathering, business process design and re-engineering, and producing BRDsand software specifications within a software development lifecycle.</li><li>Proficiency in creating various BusinessAnalysis artifacts, such as process flows, data dictionaries, andwireframes.</li><li>Proficiency in data analysis tools (e.g.,SQL, Excel, Tableau) and experience with relevant software developmentmethodologies (e.g., Agile, Waterfall).</li><li>Familiarity with different softwareapplications and technologies commonly used in business environments.</li><li>Demonstrated ability to analyze complexbusiness processes, identify areas for improvement, and propose effectivesolutions using technology.</li><li>Excellent communication, interpersonal,and presentation skills, with the ability to explain technical concepts tonon-technical audiences and manage customer expectations.</li><li>Strong analytical, problem-solving, andproject management skills.</li><li>Ability to work effectively within amulticultural environment and under pressure.</li><li>Fluent in English, both spoken and written.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description:</strong><br><strong>Position: Business Analyst</strong><br><strong>Location: Cairo, Egypt (Onsite)</strong><br><strong>Job Summary</strong><br>Our client is seeking a skilled professional to manage projects, communicate with clients, and deliver solutions that meet their needs. The ideal candidate will have strong knowledge of credit and risk management, excellent project management skills, and the ability to work under pressure.<br><strong>Job Responsibilities</strong><br>- Manage project scope and deliverables for clients<br>- Lead project kick-off and regular scrum meetings to ensure successful project delivery<br>- Collect, validate, and document business requirements<br>- Communicate project status to stakeholders and serve as primary point of contact during onboarding<br>- Provide client-focused solutions and ensure timely project delivery<br>- Offer post-launch support and manage client customization requests<br>- Gather and analyze data to inform new product development<br>- Stay updated on regulatory requirements and risk assessment policies<strong>Required Skills:</strong><br>- Bachelor's degree in Information Technology, Computer Science, Business Administration, Finance, commerce or a related field (preferred).<br>- Strong knowledge of credit and risk management<br>- Familiarity with regulatory segmentation, risk review, and approval processes<br>- Excellent problem-solving, analytical, and project management skills<br>- Strong written and verbal communication, presentation, and negotiation skills<br>- Ability to work under pressure, innovate, and drive professional excellence<br>- Entrepreneurial spirit and team-oriented mindset<br><strong>Required Skills:</strong><br>• Functional Specifications<br>• Project Documentation<br>• Analysis<br>• User Stories<br>• Agile Methodologies<br>• Validation<br>• Business Requirements<br>• Software Development<br>• Deliverables<br>• Workshops<br>• Interpersonal Skills<br>• Specifications<br>• Data Analysis<br>• Computer Science<br>• Administration<br>• Documentation<br>• Software<br>• Testing<br>• Project Management<br>• Microsoft Office<br>• Business<br>• Science<br>• Communication<br>• Management<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced Business Analyst to bridge the gap between business stakeholders and technical teams in the implementation of a Telecom Data Lakehouse/Data Warehouse.<br> The Business Analyst will gather business requirements, analyze telecom processes and data, define business rules, and translate business needs into detailed functional specifications, ensuring successful delivery of data products, reports, and analytics solutions.<br> Key Responsibilities Gather and analyze business requirements from stakeholders across telecom domains such as Customer, Billing, CRM, Network, Revenue Assurance, Finance, Sales, Marketing, and Digital Channels.<br> Conduct workshops and interviews with business users to understand reporting, analytical, and operational requirements.<br> Document business processes, functional requirements, and business rules.<br> Capture business requirements into functional specifications for Data Engineers, Data Modelers, ETL Developers, and BI Developers.<br> Define source-to-target mapping requirements and validate data transformations.<br> Collaborate with Solution Architects and Data Modelers to ensure business requirements are accurately reflected in the Data Lakehouse/Data Warehouse design.<br> Identify data sources, business definitions, KPIs, dimensions, and measures required for reporting and analytics.<br> Support the definition of data quality rules, validation criteria, and reconciliation requirements.<br> Review ETL mapping documents and ensure business logic is correctly implemented.<br> Work closely with Data Engineers during development to clarify business rules and resolve functional issues.<br> Participate in User Acceptance Testing (UAT) by preparing test scenarios, validating results, and obtaining business sign-off.<br> Maintain business glossaries, metadata, and documentation.<br> Facilitate communication between business stakeholders and technical teams throughout the project lifecycle.<br> Support Agile ceremonies including backlog refinement, sprint planning, and requirement prioritization.<br> Strong business analysis and requirement elicitation skills.<br> Excellent stakeholder management and communication skills.<br> Experience documenting business requirements and functional specifications.<br> Strong analytical and problem-solving skills.<br> Understanding of relational databases and SQL.<br> Basic knowledge of data warehousing concepts such as: Facts and Dimensions Star Schema Snowflake Schema Slowly Changing Dimensions (SCD) Data Lineage Metadata Management Data Quality Experience working in Agile/Scrum environments.<br> Preferred Technical Knowledge SQL Data Warehouse / Data Lakehouse architecture ETL concepts and data integration Data Mapping documentation Data Quality frameworks BI and Reporting platforms Knowledge of Hadoop ecosystem, Hive, Impala, Spark, or cloud data platforms is an advantage.<br> Deliverables Business Requirement Documents (BRD) Functional Requirement Specifications (FRS) KPI Definitions Data Dictionary Business Glossary Data Validation and UAT Test Cases Qualifications Bachelor's degree in Information Technology, Computer Science, Business Information Systems, Engineering, or a related field.<br> 2–4 years of experience as a Business Analyst in Data Warehouse, Data Lakehouse, or Business Intelligence projects.<br> Experience in the telecommunications industry is highly preferred.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Muller's Solutions is seeking a Business Analyst specializing in requirements alignment, quality assurance, and change management using the Skadina platform.</strong> This role will serve as a liaison between business stakeholders and technical teams, ensuring that requirements are clearly defined, aligned, and effectively implemented.<br><strong>Key Responsibilities:</strong><br><ul><li> Work closely with business stakeholders to gather, analyze, and document business requirements. </li><li> Ensure requirements are aligned with business goals and technical feasibility. </li><li> Facilitate workshops and meetings to define and prioritize requirements. </li><li> Develop Business Requirements Documents (BRDs) and translate business needs into clear functional requirements. </li><li> Collaborate with QA teams to define test cases, acceptance criteria, and ensure requirements traceability. </li><li> Drive change management by ensuring all changes are documented, assessed for impact, and communicated effectively. </li><li> Ensure alignment of requirements across business and technical teams throughout project lifecycles. </li><li> Support change requests, ensuring they align with business priorities and project scope. </li><li> Monitor and report on project progress, ensuring requirements are met in final deliverables. </li></ul><br><strong>Requirements</strong><br><strong>Required Qualifications:</strong><br><ul><li> Bachelor's degree in Business Administration, Information Systems, or a related field. </li><li> Minimum 5+ years of experience as a business analyst, with a focus on requirements alignment and change management. </li><li> Hands-on experience with the Skadina platform. </li><li> Strong skills in gathering and aligning business requirements with technical solutions. </li><li> Experience in QA processes, testing support, and ensuring requirements traceability.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Business Analyst (8-12+ Years Experience)</strong><br><strong>Job Title: <strong>Business Analyst</strong></strong><br><strong>Experience: <strong>8-12+ Years</strong></strong><br><strong>Location: Riyadh, Saudi Arabia</strong><br><strong>Job Summary</strong><br>We are seeking an experienced Business Analyst to bridge business needs with technology solutions by gathering, analyzing, documenting, and validating business and functional requirements. The ideal candidate will have extensive experience in requirements elicitation, business process analysis, documentation, stakeholder management, and User Acceptance Testing (UAT) support to ensure successful project delivery.<br><strong>Key Responsibilities</strong><br><ul><li>Elicit, analyze, document, and validate business and functional requirements.</li><li>Conduct stakeholder interviews, workshops, and requirement-gathering sessions.</li><li>Create business requirement documents (BRDs), functional requirement documents (FRDs), use cases, user stories, workflows, and process maps.</li><li>Analyze current business processes and recommend improvements.</li><li>Maintain end-to-end requirements traceability throughout the project lifecycle.</li><li>Collaborate with product owners, project managers, developers, QA teams, and business stakeholders.</li><li>Support User Acceptance Testing (UAT), defect triage, and business validation activities.</li><li>Facilitate change management and ensure requirements are aligned with business objectives.</li><li>Assist in solution design discussions and impact analysis.</li></ul><strong>Must Have Skills</strong><br><ul><li>Experience in <strong>Requirements Elicitation AND Use Cases AND Process Documentation AND Requirements Traceability AND UAT Support</strong>.</li><li>Requirements documentation: <strong>BRD OR FRD OR User Stories OR Use Cases OR Functional Specifications</strong>.</li><li>Process modeling: <strong>BPMN OR UML OR Process Flow Diagrams OR Swimlane Diagrams</strong>.</li><li>Project methodologies: <strong>Agile OR Scrum OR Waterfall OR Hybrid</strong>.</li><li>Documentation and collaboration tools: <strong>Jira OR Azure DevOps OR Confluence OR Microsoft Visio OR Lucidchart</strong>.</li><li><strong>Stakeholder Management AND Gap Analysis AND Impact Analysis</strong>.</li><li><strong>Business Process Analysis AND Process Improvement AND Requirement Validation</strong>.</li><li>Strong analytical, communication, facilitation, and problem-solving skills.</li><li>Experience working with cross-functional business and technical teams.</li></ul><strong>Good to Have Skills</strong><br><ul><li>Certifications: <strong>CBAP OR CCBA OR PMI-PBA OR ECBA</strong>.</li><li>Knowledge of <strong>SQL OR Excel OR Power BI OR Tableau</strong> for data analysis and reporting.</li><li>Experience with API integrations and system integration projects.</li><li>Familiarity with <strong>SDLC OR DevOps OR CI/CD</strong> concepts.</li><li>Experience in digital transformation, enterprise applications, or cloud-based solutions.</li><li>Exposure to change management and business process reengineering initiatives.</li><li>Domain experience in Banking, Finance, Healthcare, Telecom, Retail, Government, or Enterprise IT projects.</li></ul><strong>Preferred Qualifications</strong><br><ul><li>Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field.</li><li>8-12 years of experience as a Business Analyst in IT or enterprise projects.</li><li>Proven ability to manage complex requirements across multiple stakeholders and projects.</li><li>Excellent documentation, presentation, negotiati</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Muller's Solutions is seeking a Business Analyst specializing in requirements alignment, quality assurance, and change management using the Skadina platform.</strong> This role will serve as a liaison between business stakeholders and technical teams, ensuring that requirements are clearly defined, aligned, and effectively implemented.<br><strong>Key Responsibilities:</strong><br><ul><li> Work closely with business stakeholders to gather, analyze, and document business requirements. </li><li> Ensure requirements are aligned with business goals and technical feasibility. </li><li> Facilitate workshops and meetings to define and prioritize requirements. </li><li> Develop Business Requirements Documents (BRDs) and translate business needs into clear functional requirements. </li><li> Collaborate with QA teams to define test cases, acceptance criteria, and ensure requirements traceability. </li><li> Drive change management by ensuring all changes are documented, assessed for impact, and communicated effectively. </li><li> Ensure alignment of requirements across business and technical teams throughout project lifecycles. </li><li> Support change requests, ensuring they align with business priorities and project scope. </li><li> Monitor and report on project progress, ensuring requirements are met in final deliverables. </li></ul><br><strong>Requirements</strong><br><strong>Required Qualifications:</strong><br><ul><li> Bachelor's degree in Business Administration, Information Systems, or a related field. </li><li> Minimum 5+ years of experience as a business analyst, with a focus on requirements alignment and change management. </li><li> Hands-on experience with the Skadina platform. </li><li> Strong skills in gathering and aligning business requirements with technical solutions. </li><li> Experience in QA processes, testing support, and ensuring requirements traceability.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Muller's Solutions is seeking a Business Analyst specializing in requirements alignment, quality assurance, and change management using the Skadina platform.</strong> This role will serve as a liaison between business stakeholders and technical teams, ensuring that requirements are clearly defined, aligned, and effectively implemented.<br><strong>Key Responsibilities:</strong><br><ul><li> Work closely with business stakeholders to gather, analyze, and document business requirements. </li><li> Ensure requirements are aligned with business goals and technical feasibility. </li><li> Facilitate workshops and meetings to define and prioritize requirements. </li><li> Develop Business Requirements Documents (BRDs) and translate business needs into clear functional requirements. </li><li> Collaborate with QA teams to define test cases, acceptance criteria, and ensure requirements traceability. </li><li> Drive change management by ensuring all changes are documented, assessed for impact, and communicated effectively. </li><li> Ensure alignment of requirements across business and technical teams throughout project lifecycles. </li><li> Support change requests, ensuring they align with business priorities and project scope. </li><li> Monitor and report on project progress, ensuring requirements are met in final deliverables. </li></ul><br><strong>Requirements</strong><br><strong>Required Qualifications:</strong><br><ul><li> Bachelor's degree in Business Administration, Information Systems, or a related field. </li><li> Minimum 5+ years of experience as a business analyst, with a focus on requirements alignment and change management. </li><li> Hands-on experience with the Skadina platform. </li><li> Strong skills in gathering and aligning business requirements with technical solutions. </li><li> Experience in QA processes, testing support, and ensuring requirements traceability.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Muller's Solutions is seeking a Business Analyst specializing in requirements alignment, quality assurance, and change management using the Skadina platform.</strong> This role will serve as a liaison between business stakeholders and technical teams, ensuring that requirements are clearly defined, aligned, and effectively implemented.<br><strong>Key Responsibilities:</strong><br><ul><li> Work closely with business stakeholders to gather, analyze, and document business requirements. </li><li> Ensure requirements are aligned with business goals and technical feasibility. </li><li> Facilitate workshops and meetings to define and prioritize requirements. </li><li> Develop Business Requirements Documents (BRDs) and translate business needs into clear functional requirements. </li><li> Collaborate with QA teams to define test cases, acceptance criteria, and ensure requirements traceability. </li><li> Drive change management by ensuring all changes are documented, assessed for impact, and communicated effectively. </li><li> Ensure alignment of requirements across business and technical teams throughout project lifecycles. </li><li> Support change requests, ensuring they align with business priorities and project scope. </li><li> Monitor and report on project progress, ensuring requirements are met in final deliverables. </li></ul><br><strong>Requirements</strong><br><strong>Required Qualifications:</strong><br><ul><li> Bachelor's degree in Business Administration, Information Systems, or a related field. </li><li> Minimum 5+ years of experience as a business analyst, with a focus on requirements alignment and change management. </li><li> Hands-on experience with the Skadina platform. </li><li> Strong skills in gathering and aligning business requirements with technical solutions. </li><li> Experience in QA processes, testing support, and ensuring requirements traceability.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Business Analyst #D003 <br> <br><strong>Duties &amp; Responsibilities </strong><br><ul><li>Collaborate with clients to understand business needs, goals, and challenges.</li><li>Translate business requirements into detailed technical specifications for developers.</li><li>Facilitate workshops, interviews, and brainstorming sessions to gather requirements.</li><li>Develop and maintain project documentation, including user stories, process flows, and use cases.</li><li>Work closely with the development team to ensure the delivered solution meets business objectives.</li><li>Perform gap analysis and recommend improvements to current systems or processes.</li><li>Support testing efforts by defining test cases, reviewing results, and addressing issues.</li><li>Monitor project progress, resolve roadblocks, and communicate updates to stakeholders.</li></ul><br><strong>Qualifications, Skills &amp; Abilities </strong><br><ul><li>Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field.</li><li>2+ years of experience as a Business Analyst in software development projects.</li><li>Strong understanding of software development lifecycle (SDLC) and agile methodologies.</li><li>Proficiency in Jira, Confluence, or similar project management and documentation tools.</li><li>Excellent communication and interpersonal abilities to collaborate with technical and non-technical stakeholders.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> You will be the bridge between business and technology - translating the real operational challenges of a telecom and fintech company into structured requirements that data scientists, engineers, and automation developers can act on.<br><strong>ROLE MISSION</strong><br>Translate business problems into clear AI, analytics, and automation requirements.<br><strong>KEY RESPONSIBILITIES</strong><br><ul><li>Gather and document requirements for AI and automation initiatives across telecom operations (customer care, provisioning, billing) and fintech services (KYC, loan origination, payment reconciliation)</li><li>Identify and prioritise AI use cases including churn prevention, fraud detection, credit scoring, and network optimisation</li><li>Define success metrics and KPIs to measure business impact of AI and automation solutions</li><li>Map current-state processes and design future-state workflows that incorporate AI model outputs and automated decisions</li><li>Support delivery teams throughout development, testing, and deployment to ensure solutions meet business needs</li></ul><strong>MUST-HAVE SKILLS</strong><br><ul><li>Business analysis (requirements gathering, user stories, process mapping)</li><li>Data-driven problem solving</li><li>Stakeholder management and communication</li></ul><strong>NICE-TO-HAVE</strong><br><ul><li>Experience in telecom or fintech domains</li><li>Familiarity with Agile delivery (Jira, Azure DevOps)</li><li>Understanding of AI/ML concepts and use case feasibility assessment</li><li>CBAP or PMI-PBA certification</li></ul><br> </div>