Automation Jobs

<p><br></p><p>This role is an opportunity only for People of Determination based in Cairo and requires professional level proficiency in English.</p><p>Job Overview:</p><p>We are looking for a dynamic and detail-oriented Commercial Finance Specialist to join our global commercial finance team. In this role, you will support the deal structuring process, ensuring compliance with our commercial policies and drafting contracts aligned with approved terms. You will work closely with the sales team, Commercial Finance Manager, CFO, and various internal stakeholders to drive financial performance and maintain the integrity of our business agreements. Additionally, you will have the opportunity to improve company policies and propose automation ideas for smoother deal support and contract creation processes.</p><p>Key Responsibilities:</p><p>Deal Structuring &amp; Approval process:</p><ul><li>Collaborate with the sales team to guide deal structuring.</li><li>Evaluate and analyze potential deals, considering revenue, costs, and compliance.</li><li>Initiate ideas for improving policies and automating processes.</li><li>Facitate the full deal approval process, ensuring stakeholder engagement.</li><li>Verify all deals for compliance with financial, legal, and revenue recognition (IFRS 15) standards.</li></ul><p>Contract Drafting:</p><ul><li>Draft and review commercial contracts to ensure terms align with deal approvals.</li><li>Incorporate commercial clauses and other relevant provisions into contracts, ensuring clarity and alignment with company objectives</li><li>Work with legal teams to address and mitigate all contract-related issues.</li></ul><p>Pricing and Deals Desk:</p><ul><li>Support account teams with pricing and deal structuring guidance.</li><li>Update resources to inform sales teams about commercial terms.</li></ul><p>Stakeholder Collaboration:</p><ul><li>Liaise between sales, finance, legal, and other departments to streamline deals.</li><li>Maintain open and clear communication with all stakeholders to ensure alignment and understanding throughout the deal lifecycle.</li><li>Provide training and guidance to sales and other teams on financial and compliance-related aspects of deal structuring and contract negotiations.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><b>Education:</b> Bachelor s degree in finance, business administration, law, or a related field; advanced degree or certification preferred.</li><li><b>Experience:</b> 3+ years in a commercial finance role; basic understanding of IFRS 15 is advantageous.</li><li><b>Skills:</b></li><li><b>Technical Skills:</b> Experience in contract drafting and basic negotiation. Solid understanding of compliance standards and financial policies. Strong ability to gather and reorganize information effectively from multiple resources.</li><li><b>Personal and Soft Skills:</b> Exceptional communication and interpersonal skills. High level of integrity and professionalism. Ability to manage stress effectively in a fast-paced environment. Curiosity and a commitment to continuous learning and personal development.</li><li><b>IT Skills:</b> Proficiency in Microsoft Office, especially Excel, and ERP systems. Interest in AI tools and strong organizational abilities.</li><li><b>Languages:</b> Mandatory fluency in English and Arabic.</li><li>Integrated Services Card issued by the Ministry of Social Solidarity will be required if you are selected.</li></ul>

<p>Siemens Mobility (SMO) is the world s leading provider of mobility solutions that enable the efficient, safe, and environmentally friendly transport of people and goods helping to improve the quality of everyday life for millions worldwide. Motivated by innovation, we develop intelligent solutions for the growing digitalization of the transport sector. Our offerings include rail vehicles, rail automation, road traffic management systems, rail electrification, and services. Today, we are recruiting for a Logistics Officer to join our team in Egypt. This is an excellent career opportunity for professionals looking to join a truly international team in one of the biggest projects of Siemens Mobility.</p><p>What are my responsibilities?</p><ul><li>Manage end-to-end import and export customs clearance processes while ensuring compliance with Egyptian customs regulations and international trade requirements.</li><li>Coordinate with customers, customs brokers, freight forwarders, shipping lines, and government authorities to facilitate timely cargo clearance.</li><li>Prepare, review, and submit shipping and customs documentation, including Commercial Invoices, Bills of Lading (B/L), Packing Lists, Certificates of Origin, and import/export permits.</li><li>Monitor shipment and customs clearance status to ensure on-time delivery and minimize delays and additional costs.</li><li>Liaise with customs authorities to resolve clearance issues, inspections, and documentation discrepancies.</li><li>Manage approval processes with regulatory authorities such as NTRA and GOEIC, ensuring timely submission of required documentation and obtaining necessary permits and approvals.</li><li>Ensure accurate tariff classification (HS Codes), customs valuation, and duty calculations for imported materials.</li><li>Collaborate with Procurement, Warehouse, and Project teams to ensure the timely delivery of materials and equipment.</li><li>Track customs duty payments, import permits, and regulatory requirements to maintain full compliance with applicable laws and regulations.</li><li>Maintain accurate customs and shipping records and support internal and external audits when required.</li><li>Identify opportunities to improve customs clearance processes, reduce lead times, and optimize logistics costs.</li><li>Prepare and present regular reports on shipment status, customs activities, and logistics performance indicators (KPIs).</li><li>Coordinate local transportation activities and ensure efficient movement of materials across project locations.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.</li><li>3 to 5 years of experience in import/export operations and customs clearance within a multinational or project-based environment.</li><li>Strong knowledge of Egyptian customs regulations, international trade procedures, and shipping documentation.</li><li>Proficient in Microsoft Office applications.</li><li>Experience coordinating international shipments via sea and air freight, including preparation and management of shipping documentation.</li><li>Strong understanding/knowledge of the Egyptian Customs ACI (Advance Cargo Information) process and related requirements/documents.</li><li>Excellent communication, negotiation, analytical, and problem-solving skills.</li><li>Ability to work effectively in a dynamic, cross-functional, and multicultural environment.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Senior Business Development Executive - US Boost Your Career as a Business Development Executive with Our Growing Team! <p>Are you ready to take your career to new heights with a global leader in translation and localization services? Look no further than&nbsp;<strong>Future Group!</strong>&nbsp;Since 1994, we've been at the forefront of the localization market, with a worldwide presence spanning North &amp; Latin America, Asia, Europe, and MEA. Now, we're on the lookout for passionate individuals to join our dynamic team as Business Development Executives.</p><br> <p><strong>Why Future Group?</strong>&nbsp;</p><br> <p>At Future Group, we don't just set trends – we define them. As a leading player in the industry, we offer unparalleled opportunities for growth, innovation, and success. When you join our team, you become part of a global family committed to excellence and driven by a shared vision of shaping the future of communication.</p><br> <p><strong>What You'll Do:</strong>&nbsp;</p><br> <p>As a Business Development Executive, you'll be the driving force behind our sales efforts, responsible for identifying new prospects, nurturing relationships, and closing deals. From conducting market research to delivering captivating presentations, you'll play a pivotal role in expanding our client base and driving revenue growth.</p><br> <p><strong>Key Responsibilities:</strong></p><br> <ul><li>Manage the full outbound sales cycle, from prospecting to closing.</li><li>Conduct targeted outreach via email, and phone.</li><li>Qualify leads and hold discovery meetings to understand client needs and pain points.</li><li>Collaborate with project managers to ensure accurate project scoping and seamless handover.</li><li>Re-engage former clients and upsell based on prior interactions.</li><li>Maintain accurate records in CRM and update all sales activities consistently.</li><li>Meet or exceed individual KPIs and contribute to overall revenue goals.</li></ul> <p><strong>What You Bring to the Table:</strong></p><br> <p>- Prior experience in B2B sales, preferably within localization, translation, or related service industries.</p><br> <p>- Strong knowledge of outbound prospecting and account-based selling strategies.</p><br> <p>- Willingness to work US time zone hours (4 PM – 1 AM Egypt time).</p><br> <p>- Proven track record of managing the full sales cycle, from lead generation to closing deals.</p><br> <p>- Proficiency in using CRM systems, sales automation, and lead generation tools.</p><br> <p>- Confident presenting to senior decision-makers and tailoring messaging based on audience needs.</p><br> <p><strong>Join Us in Shaping the Future of Communication!</strong></p><br> <p>If you're ready to embark on an exciting journey of growth and opportunity, we want to hear from you! At Future Group, your potential knows no bounds – apply now and let's write the next chapter of success together.</p><br> <p><em>Don't miss out on this incredible opportunity – seize the moment and unlock your future with Future Group!</em></p><br> <br> <br> </div>

<p>About PetroApp PetroApp is a technology company providing digital solutions across fuel payments, fleet management, and energy services. As the business continues to scale, we are looking for a strong finance professional to strengthen our financial planning, budgeting, and financial control capabilities. Role Overview We are looking for a Senior FP&amp;A to lead financial planning and analysis while also taking a key role in controlling and governing the company's financial spending. This role combines two critical responsibilities: Financial Planning &amp; Analysis: owning the budgeting, forecasting, financial planning, target setting, and management reporting processes. Budget Controller : ensuring that company spending is aligned with approved budgets, business plans, and financial targets before funds are committed or spent. Key Responsibilities Lead budgeting, forecasting, financial planning, and financial modeling aligned with company strategy and revenue targets. Monitor financial performance, including revenue, costs, profitability, cash flow, KPIs, and budget vs. actuals, and provide actionable insights. Act as the primary Budget Controller, reviewing spending requests and ensuring all expenditures are within approved budgets and properly justified. Monitor budget utilization and financial commitments, identify variances or potential overruns, and escalate exceptions when required. Prepare accurate management reports, dashboards, and financial analysis to support senior management decision-making. Evaluate the financial impact of new initiatives, investments, and business plans, and provide recommendations on resource allocation. Partner with Finance, Accounting, Operations, Commercial, HR, Product, and Technology teams to ensure financial and operational plans are aligned. Maintain strong financial governance and promote budget ownership and accountability across the organization. Competitive salary and benefits package. Career growth and development opportunities. A collaborative and inclusive work environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in finance, Accounting, Economics, Business Administration, or a related field. 5+ years of relevant experience in FP&amp;A, Financial Control, Management Accounting, or a combination of these areas. Strong experience in FP&amp;A and budgeting, with demonstrated ownership of financial planning processes. Experience in a SaaS, technology, or high-growth business environment is strongly preferred. Strong business acumen and understanding of the relationship between revenue, costs, profitability, and cash flow. Ability to challenge business decisions constructively from a financial perspective. Strong communication and presentation skills, particularly when presenting financial information to senior management. High level of ownership, attention to detail, and financial integrity. Ability to work independently and operate effectively in a fast-paced, changing environment.</p><p>Preferred Qualifications CMA certification is preferred. Knowledge or practical experience with AI-powered financial analysis, forecasting, automation, or reporting tools. Experience with financial planning and reporting systems / ERP platforms.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About PetroApp PetroApp is a technology company providing digital solutions across fuel payments, fleet management, and energy services.<br> As the business continues to scale, we are looking for a strong finance professional to strengthen our financial planning, budgeting, and financial control capabilities.<br> Role Overview We are looking for a Senior FP&amp;A to lead financial planning and analysis while also taking a key role in controlling and governing the company's financial spending.<br> This role combines two critical responsibilities: Financial Planning &amp; Analysis: owning the budgeting, forecasting, financial planning, target setting, and management reporting processes.<br> Budget Controller : ensuring that company spending is aligned with approved budgets, business plans, and financial targets before funds are committed or spent.<br> Key Responsibilities Lead budgeting, forecasting, financial planning, and financial modeling aligned with company strategy and revenue targets.<br> Monitor financial performance, including revenue, costs, profitability, cash flow, KPIs, and budget vs.<br> actuals, and provide actionable insights.<br> Act as the primary Budget Controller, reviewing spending requests and ensuring all expenditures are within approved budgets and properly justified.<br> Monitor budget utilization and financial commitments, identify variances or potential overruns, and escalate exceptions when required.<br> Prepare accurate management reports, dashboards, and financial analysis to support senior management decision-making.<br> Evaluate the financial impact of new initiatives, investments, and business plans, and provide recommendations on resource allocation.<br> Partner with Finance, Accounting, Operations, Commercial, HR, Product, and Technology teams to ensure financial and operational plans are aligned.<br> Maintain strong financial governance and promote budget ownership and accountability across the organization.<br> Competitive salary and benefits package.<br> Career growth and development opportunities.<br> A collaborative and inclusive work environment.<br> Bachelor’s degree in finance, Accounting, Economics, Business Administration, or a related field.<br> 5+ years of relevant experience in FP&amp;A, Financial Control, Management Accounting, or a combination of these areas.<br> Strong experience in FP&amp;A and budgeting, with demonstrated ownership of financial planning processes.<br> Experience in a SaaS, technology, or high-growth business environment is strongly preferred.<br> Strong business acumen and understanding of the relationship between revenue, costs, profitability, and cash flow.<br> Ability to challenge business decisions constructively from a financial perspective.<br> Strong communication and presentation skills, particularly when presenting financial information to senior management.<br> High level of ownership, attention to detail, and financial integrity.<br> Ability to work independently and operate effectively in a fast-paced, changing environment.<br> Preferred Qualifications CMA certification is preferred.<br> Knowledge or practical experience with AI-powered financial analysis, forecasting, automation, or reporting tools.<br> Experience with financial planning and reporting systems / ERP platforms.<br></span> </div>

<p>We are looking for a Senior Salesforce Manager to join the team on a 3-month remote contract . The role will be responsible for overseeing Salesforce initiatives, managing technical and functional teams, driving platform optimization, and ensuring Salesforce solutions are aligned with business objectives. The ideal candidate will have strong experience managing Salesforce environments and teams, with a solid understanding of Salesforce architecture, delivery, integrations, governance, and stakeholder management. The candidate should be comfortable operating at both a strategic and hands-on level.</p><p>Key Responsibilities</p><ul><li>Lead and oversee Salesforce projects, enhancements, and transformation initiatives from planning through delivery.</li><li>Manage and coordinate Salesforce developers, administrators, consultants, architects, and external partners.</li><li>Define and maintain the Salesforce roadmap in alignment with business priorities.</li><li>Work closely with business stakeholders to understand requirements and translate them into scalable Salesforce solutions.</li><li>Oversee Salesforce architecture, configuration, customization, integrations, and platform performance.</li><li>Establish and maintain Salesforce governance, development standards, security practices, and best practices.</li><li>Review technical solutions and ensure alignment with Salesforce platform capabilities and enterprise architecture.</li><li>Manage delivery timelines, priorities, dependencies, risks, and resources.</li><li>Ensure successful implementation of Salesforce releases and enhancements.</li><li>Work closely with Product Owners, Business Analysts, Developers, QA, and other technology teams.</li><li>Support UAT, release management, and production deployment activities.</li><li>Monitor platform performance, adoption, data quality, and overall Salesforce health.</li><li>Identify opportunities for automation, optimization, and process improvement.</li><li>Manage relationships with Salesforce implementation partners and third-party vendors where applicable.</li><li>Provide regular updates to senior stakeholders on project progress, risks, and key decisions.</li><li>Ensure Salesforce solutions are scalable, secure, maintainable, and aligned with business needs.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>7+ years of experience working with Salesforce.</li><li>3+ years in a senior/lead/managerial Salesforce position.</li><li>Strong experience managing Salesforce teams and/or Salesforce delivery functions.</li><li>Proven experience leading Salesforce implementations, transformation projects, or major platform enhancements.</li><li>Strong knowledge of Salesforce Sales Cloud and/or Service Cloud .</li><li>Strong understanding of Salesforce architecture, configuration, customization, integrations, and data models.</li><li>Experience with Salesforce development concepts including Apex, Lightning, APIs, and integration technologies .</li><li>Strong understanding of Salesforce security, roles, profiles, permission sets, sharing rules, and governance.</li><li>Experience managing Agile delivery teams and working with Product Owners and Business Analysts.</li><li>Strong stakeholder and vendor management experience.</li><li>Excellent problem-solving, communication, and leadership skills.</li><li>Ability to work independently in a remote environment.</li><li>Strong English communication skills.</li></ul><p>Preferred Qualifications</p><ul><li>Salesforce Certified Application Architect, System Architect, Technical Architect, or equivalent .</li><li>Salesforce Administrator / Platform Developer / Sales Cloud / Service Cloud certifications.</li><li>Experience with Salesforce integrations, MuleSoft, APIs, and middleware platforms .</li><li>Experience with CI/CD and Salesforce DevOps tools.</li><li>Experience managing large-scale Salesforce transformation programs.</li><li>Experience working with offshore/remote Salesforce teams.</li></ul>

<p>We seek a highly skilled and experienced <strong>Senior Data Scientist</strong> to join our team. In this role, you will lead advanced data science solutions' design, implementation, and optimisation. You will conduct complex experiments, uncover actionable insights, develop scalable machine-learning models, and drive strategic decisions based on data. As a Senior Data Scientist, you will mentor junior team members and collaborate across departments to elevate the organisation's data-driven capabilities.</p><h3>&nbsp;</h3><h3>Main Goals and Responsibilities:</h3><ul><li><p>Lead the development and deployment of robust data science and machine learning pipelines, from data retrieval and preprocessing to model training, inferencing, and results visualisation;</p></li><li><p>Take ownership of the architecture and optimisation of DS/ML pipelines to ensure scalability and efficiency;</p></li><li><p>Leverage ML models to build innovative solutions for tasks such as text generation, content automation, and more;</p></li><li><p>Collaborate with cross-functional teams to integrate advanced data solutions that meet evolving business needs;</p></li><li><p>Guide tools, strategies, and best practices to solve complex data science problems, including those involving LLMs and Generative AI;</p></li><li><p>Share expertise with the team and across departments to elevate the overall technical capabilities of the organisation;</p></li><li><p>Proactively identify opportunities to improve data processes, model performance, and business impact.</p></li></ul><p>&nbsp;</p><p><strong>What We Offer:</strong></p><ul><li><p>Long-term career stability with a competitive salary paid in USD.</p></li><li><p>Conditions for steady career development.</p></li><li><p>Development supported by dedicated mentors and a variety of programs focused on expertise and innovation.</p></li><li><p>Private medical insurance provided after successful completion of the probationary period</p></li><li><p>A well-equipped and cozy office supports comfort and productivity across all project stages.</p></li><li><p>Welcoming atmosphere and a friendly corporate culture.</p></li></ul><p></p><p><strong>Requirements</strong></p><h3>Required Skills and Experience:</h3><ul><li><p>English level Upper Intermediate +</p></li><li><p>Strong mathematical and statistical background, including tensor calculus</p></li><li><p>Expertise in databases such as Postgres, MongoDB, and SQL</p></li><li><p>Proficiency in Python, with extensive experience in libraries such as Scikit-learn, Numpy, Pandas, and Matplotlib</p></li><li><p>In-depth knowledge and experience with gradient boosting algorithms (e.g., XGBoost, LightGBM)</p></li><li><p>Advanced experience with at least one neural network framework (TensorFlow/Keras, PyTorch), with a deep understanding of neural network architectures and optimisation techniques</p></li><li><p>Proven commercial experience with classic machine learning and deep learning, including NLP and computer vision (e.g., BERT, ResNet)</p></li><li><p>Experience in applying LLMs and Generative AI technologies (e.g., GPT, transformer-based architectures) in real-world use cases</p></li><li><p>Extensive experience in building end-to-end machine learning pipelines (data ingestion, preprocessing, model training, deployment, inference) and managing CI/CD workflows using GitHub/GitLab</p></li><li><p>Practical experience with Docker or Kubernetes platforms for deployment and scalability</p></li><li><p>Commercial experience with cloud platforms like AWS or Azure</p></li></ul><h3><strong>&nbsp;Nice to Have:</strong></h3><ul><li><p>Familiarity with big data tools such as Spark and Airflow</p></li></ul><p></p>

<p>Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa . It is backed (~ $200M in funding ) by VCs from Silicon Valley, Europe and other parts of the world. We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. Helping usher the continent into a digital economy era. We re not just about serving people - we re about creating a marketplace to bring people what they need while infusing social values.</p><p>Responsibilities</p><ul><li>Transaction &amp; Payment Management : Oversee daily back-office routines, pay-ins, payouts, payment gateways.</li><li>Process Optimization : Identify operational bottlenecks and drive automation or process redesign with product and engineering teams.</li><li>Cross-Functional Coordination : Partner with tech, risk, product, and compliance teams to troubleshoot system failures and resolve user friction points quickly.</li><li>Compliance &amp; Risk Oversight : Monitor adherence to KYC, AML, PCI DSS, and local financial regulations.</li><li>Performance Reporting : Track core operational KPIs, transaction success rates, and conversion metrics using dashboards.</li><li>On-Call Function : Work after working hours to provide support 24/7.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience : 3 to 6+ years in fintech operations, payment processing, or business analysis.</li><li>Technical Skills : Advanced Excel/Google Sheets and experience with SQL, BI reporting tools, or ERP/financial systems.</li><li>Domain Knowledge : Solid understanding of digital wallets, lending protocols, merchant acquiring, or bank integrations.</li><li>Soft Skills : Strong problem-solving, stakeholder management, and crisis response capabilities.</li></ul><p>At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen. Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together. We look forward to receiving your application! Best of luck, Your Yassir TA Team</p><p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p>

<br> <p>Siemens Mobility (SMO) is the world s leading provider of mobility solutions that enable the efficient, safe, and environmentally friendly transport of people and goods helping to improve the quality of everyday life for millions worldwide.</p> <p>Motivated by innovation, we develop intelligent solutions for the growing digitalization of the transport sector. Our offerings include rail vehicles, rail automation, road traffic management systems, rail electrification, and services.</p> <p>In Egypt, Siemens Mobility is delivering one of the country s first <strong>high-speed rail</strong> system. This landmark project, spanning approximately 2,000 kilometers, will connect 60 cities across Egypt, transforming transportation for both passengers and goods. Participating in this project could be a pivotal milestone in your career and a significant historical achievement for the region. </p> <p>Today, we are recruiting for a <strong>Site Manager </strong>to join our team in Egypt. This is an excellent career opportunity for professionals looking to join a truly international team in one of the biggest projects of Siemens Mobility.</p> <p> <strong>What are my responsibilities? </strong> </p> <ul> <li>Be responsible for the interface management between Civil Contractor and Siemens System (E&amp;M) Scope at design and construction phase in Railway Turnkey Projects.</li> <li>Lead the integration interface process of the E&amp;M systems into the overall Rail System together with the consortium partner (e.g., track work), the involved civil companies, and consultants for the Main Line wayside sections.</li> <li>Be responsible for managing all civil-related interfaces between Siemens System scope and the involved civil companies.</li> <li>Ensure that the E&amp;M interfaces with different civil companies are harmonized among each other to avoid individual solutions with different interface partners.</li> <li>Follow the work management progress for civil contractors and necessary compliance reports representing it.</li> <li>Manage project consortium targets relating to civil scope progress against schedule to make sure that our interface access and SMO Systems is as per the agreed Interface protocols and targets.</li> </ul> <p> <strong>What do I need to qualify for this job? </strong> </p> <ul> <li>Bachelor s degree in civil engineering, Architectural Engineering, Construction Management, or related Engineering discipline.</li> <li>Prior 12-17+ years work experience in Civil Engineering, including significant experience in rail transportation infrastructure and mega turnkey transport projects.</li> <li>Comprehensive knowledge in core transport infrastructure development, including stations, wayside facilities, depots, track construction, and railway systems; proven interface management and contractual expertise covering tender analysis, contract review, and interface coordination across engineering disciplines; and strong technical assessment capabilities for structural and civil works planning, system design for railway infrastructure, engineering structures, and associated railway installations.</li> <li>Proven ability to lead, direct, and motivate multidisciplinary teams.</li> <li>Fluent in Arabic and English (Business Level proficiency).</li> <li>Willingness to travel domestically and internationally.</li> </ul> <p><br></p>

<p>Join Us</p><p>At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><p>Role Purpose</p><p>The Customer Experience Lead is responsible for designing, implementing, and continuously improving end-to-end customer journeys to deliver a seamless, customer-centric experience across all touchpoints. The role drives customer satisfaction, operational excellence, and digital transformation by collaborating with cross-functional teams to identify pain points, implement improvements, and ensure customer needs remain at the center of business decisions.</p><p>Key Responsibilities</p><ul><li>Customer Journey Management<ul><li>Own and optimize end-to-end customer journeys across all products and channels.</li><li>Identify customer pain points and develop improvement initiatives.</li><li>Design future-state customer journeys aligned with business strategy.</li><li>Ensure consistency across all customer touchpoints.</li><li>Identify trends and root causes impacting customer experience.</li></ul></li><li>Cross-Functional Collaboration<ul><li>Partner with Commercial, Technology, Operations, Digital, Product, Care, Billing, and IT teams.</li><li>Lead cross-functional workshops to improve customer journeys.</li><li>Align stakeholders around customer-focused objectives.</li></ul></li><li>Customer Journey Governance<ul><li>Maintain customer journey documentation.</li><li>Establish journey ownership and governance models.</li><li>Monitor implementation progress and benefits realization.</li></ul></li><li>Project &amp; Change Management<ul><li>Lead customer experience transformation projects.</li><li>Manage project timelines, risks, dependencies, and stakeholder communication.</li><li>Support organizational change and user adoption.</li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Technical Acumen:</strong> Strong understanding of Customer Experience frameworks and methodologies.</li><li>Familiarity with Ticketing Systems</li><li>Understanding of digital transformation initiatives.</li><li>Experience with process automation tools.</li><li>Knowledge of Customer Journey Mapping methodologies.</li><li>Ability to translate business requirements into technical solutions.</li><li><strong>Product Knowledge:</strong> Strong understanding of VBU products and services.</li><li>Understanding of customer lifecycle management.</li><li>Familiarity with enterprise sales and service processes.</li><li>Understanding of billing, provisioning, and order management processes.</li><li><strong>Experience Years:</strong> 3 5 years of professional experience.</li><li>At least 3 5 years in Customer Experience, Customer Journey Management, Service Design, Business Transformation, or Process Improvement.</li><li><strong>Project Management Experience:</strong> Proven experience leading cross-functional projects.</li><li>Experience managing customer transformation initiatives.</li><li>Familiarity with Agile and Waterfall methodologies.</li><li>Strong stakeholder management skills.</li><li>Ability to manage multiple initiatives simultaneously.</li><li>Experience with project planning, risk management, and benefits tracking.</li><li>Experience supporting VBU products.</li><li>Understanding of end-to-end customer lifecycle.</li><li>Knowledge of digital channels and self-service platforms.</li><li>Experience with customer support and service management processes.</li><li>Understanding of billing and operational workflows.</li><li><strong>Results Orientation</strong></li></ul>

<p><b>Responsibilities&nbsp;</b></p><p><br></p><p>Sales Volume/Targets: Implement a territory S&amp;D plan and drive team s execution to achieve the company objectives by delivering volume targets. (WEC: Owning the numbers) Set retail customer targets and distribution plan along with achieving their targets by category &amp; SKU on monthly basis, while ensuring delivering all incentives such as loyalty programs, discounts, coupons. (WEC: Owning the numbers) KPIs: Review regularly the trade coverage plan by analyzing the market universe based on continuous refreshed data in order to ensure updated coverage status. (WEC: Integrated Tracking) Ensure all required visits and outlet coverage is maximized as per month plan in an effective and efficient manner. (WEC: Integrated tracking) Manage the distribution of company brands through enhancing accounts relationships within the territory in order to ensure that availability is maximized in line with the needs of the market by outlet type. (WEC: Measurable Coaching &amp; Owning the numbers) Coaching: Develop efficient and effective S&amp;D team through on-the-job coaching &amp; feedback and off-the-job training as per WEC (Winning Every Customer) guidelines so that representation in the trade is superior to competition, ensuring achieving sales targets. (WEC: Measurable Coaching) Ensure the quality of the EDGE execution standards &amp; steps of the call implementation for retail customers and ensure product range availability in accordance with the company's market share.(WEC: Owning the Store &amp; Measurable Coaching) Assist in the coaching, mentoring and implementation of the Health &amp; Safety programs in the field. Others: Help salesmen to manage the market demand to ensure optimal stock available to meet demand and maximize freshness of product. (WEC: Owning the Store) Explore new opportunities in the market by increasing the number of non-active retail customers and activating zero-sales customers. Owe credit management process in term of utilization, circulation and collection. Added: Ensure Territory productivity, distribution and discipline KPIs are achieved &amp; tracked as per WEC: Integrated tracking guidelines (GTM dashboard) Measures : DC/Unit volume (DSD/ISD/Pre Sell) volume, revenue and channel CTS target as per AOP. Market share and distribution KPIs objectives (cooler penetration, SKU distribution, routes efficiencies, Hand Held and automation KPIs). Performance on S&amp;D productivity initiatives, and CTS. Route KPIs, successful calls, completed calls, success rate, drop size, etc. GTM KPIs reporting and execution score cards including D&amp;A and revenue management KPIs tracking.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree in any relevant discipline. 1 - 4 years of sales experience in FMCGs, preferably in sales field role. Good English language is required. Private Driving License is a must.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.<br> <br> We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br> <br> We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br> <br> For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> <strong>Sutherland</strong><br> Digital Outcomes.</p><br><br>Job Description<br><p>This is a full-time on-site role located in&nbsp;<strong>Alexandria</strong>&nbsp;for a&nbsp;<strong>Customer Service Specialist</strong>. In this role, the Customer Service Specialist will be responsible for delivering&nbsp;<strong>exceptional customer support</strong>, addressing inquiries, resolving issues, and maintaining high levels of&nbsp;<strong>customer satisfaction</strong>.</p><br><p>Your&nbsp;<strong>day-to-day responsibilities</strong>&nbsp;will include:</p><br><ul><li> Handling customer interactions with&nbsp;<strong>efficiency</strong>&nbsp;and&nbsp;<strong>empathy</strong>.</li><li>️ Providing&nbsp;<strong>tailored solutions</strong>&nbsp;to meet customer needs.</li><li> Ensuring a&nbsp;<strong>positive customer experience</strong>&nbsp;through&nbsp;<strong>effective communication</strong>&nbsp;and&nbsp;<strong>professional phone etiquette</strong>.</li></ul><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p><br><br>Qualifications<br><p><strong></strong><strong> We’re Hiring Talented People! </strong><strong></strong><br> <strong>Fresh Grads &amp; Dropouts</strong>&nbsp;are welcome to apply! </p><br><p>&nbsp;<strong>What we’re looking for:</strong></p><br><p>✅&nbsp;<strong>Fluency in English</strong>&nbsp;is a MUST! (B2/C1 level) <br> ✅ Strong skills in&nbsp;<strong>Customer Service</strong>&nbsp;&amp;&nbsp;<strong>Customer Support</strong>&nbsp;<br> ✅ Proven ability to&nbsp;<strong>enhance Customer Satisfaction</strong>&nbsp;&amp;&nbsp;<strong>Customer Experience</strong>&nbsp;<br> ✅&nbsp;<strong>Problem-solving</strong>,&nbsp;<strong>active listening</strong>, &amp;&nbsp;<strong>attention to detail</strong>&nbsp;<br> ✅ Experience in a&nbsp;<strong>customer-facing role</strong>&nbsp;and familiarity with&nbsp;<strong>CRM tools</strong>&nbsp;is a plus! ️<br> ✅&nbsp;<strong>Flexibility</strong>&nbsp;with&nbsp;<strong>night &amp; overnight shifts</strong>&nbsp;is essential <br> ✅ Proficiency in&nbsp;<strong>professional phone etiquette</strong>&nbsp;&amp;&nbsp;<strong>communication techniques</strong>&nbsp;is a plus </p><br><p> If you’re passionate about making a difference and love helping customers, we want YOU! </p><br><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<p><b><br></b></p><p><b>What you ll</b> do<br>Serve as the Architecture and Design Authority across IT and FinTech, driving the design and governance of scalable, secure, and innovative solutions across Payments, Cards, BNPL, Savings, and Insurance domains. Align technology roadmaps with Vodafone Group strategy, translate business needs into technical solutions, resolve architectural challenges, and lead the adoption of modern, microservices-based architectures to support business growth and operational excellence.</p><p>Who you are<br>Role: Act as architecture and design authority across IT-FS organization. Responsible of aligning Fintech and IT roadmaps with group strategy and guidelines. Responsible of designing full-edged solutions for the below Services:Cards, Tokenization, Soft POS, Payments, Settlement &amp; Recon, BNPL, Savings &amp; Insurance. In charge of resolving Technology disagreements among different IT teams. Responsible of auditing/review IT processes and solution. Instruct/follow up on delivery teams to modify them according to IT strategy. Lead design for major business and technology projects across IT/Fintech in a way that directly impact revenue, cost saving initiatives and NPS. Translate the business requirements into technology requirements. Lead Vodafone Group activities that require cooperation with Group Architecture Team(s) and adapting Vodafone Group Products &amp; Services related architecture initiatives within Vodafone Egypt in a way that suit local targets and strategies. Manage business requirements planning to make sure they are reflected into technology enablers to be implemented by delivery teams to make sure overall business objectives will be realized. Authorized to take necessary decisions to resolve technical conflicts among different delivery functions. Lead technical stakeholders to produce system roadmaps that meet architecture guidelines and business requirements. Develops detailed programming instructions to solve business problems through automation support. Craft the code standards for our products. Use modern software architecture techniques and technologies to design , develop distributed, fault-tolerant solutions Create and maintain the architecture documents. Provide technical guidance to development teams.. Building FinTech platform and make use of microservices architecture</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Core competencies, knowledge and experience: Engineering or computer science Bachelor degree. Engineering master degree is a plus. At least 5+ years technical experience in IT. Fintech and Payments experience. Hands-on knowledge of Microservices, big data technologies, containers, API designing and implementation. Software engineering and Design-Patterns. Microservices architecture &amp; distributed systems Proven Business acumen/Solid business analysis skills. Must have worked in at least 2 different Technology areas before. Vendor background is a plus. Solid development/database knowledge</p><p>Must have technical / professional qualifications: Strong decision making/leadership capabilities. Strong problem-solving skills. Helicopter view identifying key information and patterns. Innovativeness and ability to generate viable alternatives out of challenging situations. Proven ability to work in virtual teams</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Your role Your role is essential in delivering effective, efficient, and accurate financial reporting, supporting the overall success of the team. Perform transaction processing activities related to internal and external suppliers, adhering strictly to internal controls and procedures. Address accounts payable inquiries and investigations promptly. Ensure compliance with company policies and accounting standards. Vendor Payments: Prepare payment proposals according to the agreed schedule, ensuring accuracy and timely submission. Keep vendor master data current and accurate. Process invoices, debit/credit notes, bank receipts, and payments. Maintain up-to-date vendor and customer reconciliations and master data. Maintain precise financial records, including ledgers and supporting documentation. Collaborate with other departments to resolve discrepancies and respond to inquiries. Support month-end and year-end closing processes, including journal entries, account and bank reconciliations, and accruals. Assist in audit preparation by providing necessary documentation to auditors. Prepare ad hoc reports to assist the Business Controller and management. Support automation initiatives by aiding in the implementation of tools designed to streamline processes and improve efficiency. To succeed, you will need As a person, you are analytical, proactive, solution oriented and respect the deadlines, With very good communication skill, Well organized and systematic. Team player, and Willing to learn Ideally, you should have 2-3 years in accounting and finance University degree in Accounting, Business or Finance Good command of English is a must, having second language is a plus End-user experience with MS Office applications (Excel, Word, PowerPoint) as well as experience of working with ERP systems, SAP is a plus. In return, we offer We offer a diverse working environment that is collaborative and aims to create a workplace where you will be valued, proud, empowered, respected, developed and rewarded. The satisfaction of working for an international market leader who is committed to sustainable productivity solutions. We have friendly, family-culture atmosphere, and we have a hybrid work policy We believe there is always a better way. Open for change and feedback is what defines our culture. We support you on your journey: individual learning opportunities, world-wide job opportunities or technical training from our academy. The safety and wellbeing of our employees is important to us, which is why we set high standards for your safety and wellbeing Job location On-Site This role requires you to work on-site at our office in Cairo, Egypt. You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.</span> </div>

<div> <div> <b>Join Us</b> </div> <div> <p>At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> </div> </div> <div> <div> <b>Key Accountabilities &amp; Decision Ownership</b> </div> <div> <ul> <li>Provide strong support in the Datacom/CPN area at all technical levels of operation.</li> <li>Ensure proper and timely handling of individual/global complaints related to Datacom area.</li> <li>With responsibility of Initiating actions to improve the quality, availability and measurement of the area, Ensure highest network quality, availability and resilience through development and implementation of enhancement projects and work streams.</li> <li>Responsible for reviewing the new technology /roadmaps /incident trends.</li> <li>Provide troubleshooting, analysis &amp; problem solution for critical situations.</li> <li>Follow-up &amp; prepare the DataCom network planned activities to ensure fault free operation during different activity phases, coping with O&amp;M quality standards &amp; procedures.</li> <li>24x7 2nd line support On Call for DataCom network emergencies reported by internal customers, to fix critical problems.</li> <li>Fine tune the DataCom nodes to achieve smooth &amp; high quality performance.</li> <li>Implement preventive software correction packages on DataCom nodes to solve DataCom network problems.</li> <li>Secure the DataCom network elements.</li> <li>Assess the need for suppliers support intervention &amp; follow-up with suppliers regarding any DataCom network issues.</li> <li>Provide DataCom technical support to internal &amp; external customers, &amp; ensure their satisfaction.</li> <li>Follow the escalation &amp; reporting procedure in due time.</li> <li>Report DataCom network problems in time with clear information to management for proper decision making.</li> <li>Report DataCom network activities to management for proper follow-up.</li> <li>Report performance against agreed plans &amp; KPIs.</li> <li>Participate in acceptance &amp; testing of new DataCom nodes, systems, features &amp; services.</li> <li>Implement software &amp; hardware system upgrades.</li> <li>Implement hardware system expansions.</li> <li>Follow the Datacom, the Change Management teams and the Service Management processes/SLA.</li> <li>Attend all assigned Trainings, Sessions or workshops.</li> </ul> </div> </div> <div> <div> <b>Core Competencies, Knowledge, and Experience</b> </div> <div> <ul> <li>Good IP knowledge with a strong background in SP(MPLS,VPLS,BGP..etc)</li> <li>Minimum 3 years of experience in relevant field</li> <li>CCNP SP &amp; MPLS knowledge is a must.</li> <li>CCIE SP Level</li> <li>Good knowledge of firewalls: Juniper/NetScreen/CISCO ASA/ Fortinet/IPS or equivalent.</li> <li>F5 Loadblancer Knowledge is Preferred</li> <li>ACI technology is Preferred</li> <li>Good understanding for the GSM/3G network.</li> <li>Python Programming knowledge is a plus </li> <li>Automation &amp; scripting Tools developing experience is a plus</li> <li>Good Communication Skills</li> </ul> </div> </div> <div> <div><br></div><div> </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>About Us:</strong> <strong>Jelani AI</strong> is a cutting-edge, AI-powered LegalTech platform specializing in smart contract analysis, auditing, and engineering legal services for construction and infrastructure projects. We are seeking a highly skilled, tech-savvy <strong>Technical Growth Marketing &amp; B2B SaaS Sales Specialist</strong> to accelerate our subscription growth. The ideal candidate will blend deep technical/AI curiosity with high-impact B2B sales strategies, specifically targeting contracting, construction, and engineering firms across the UAE and KSA markets.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p><strong>B2B SaaS Subscription Sales:</strong> Drive and close enterprise/corporate platform subscriptions through high-converting <strong>WhatsApp Business, social media including linkedin,</strong> and email sales funnels .</p></li><li><p>Create compelling sales presentations, proposals, videos, and marketing materials that effectively communicate product value.</p></li><li><p><strong>Cold &amp; Warm Outreach Automation:</strong> Strategize, launch, and optimize automated <strong>Cold Email</strong> campaigns, successfully transitioning leads into <strong>Warm Emails</strong> and scheduled platform demos.</p></li><li><p><strong>LinkedIn Social Selling:</strong> Leverage LinkedIn to connect with C-level executives, legal counsels, and contracts managers within the GCC construction and engineering sector.</p></li><li><p><strong>AI Content Generation:</strong> Utilize advanced generative AI tools (video and image generation platforms) to create compelling visual assets that articulate the platform’s technical value proposition.</p></li><li><p><strong>Personal Branding &amp; Thought Leadership:</strong> Develop and execute content strategies that position the platform and its leadership as domain experts in AI-driven contractual and engineering risk remediation.</p></li></ul><p><strong>Requirements:</strong></p><ul><li><p>Proven track record in <strong>SaaS / Cloud Subscription B2B Sales</strong> (Experience selling digital solutions, NOT physical products).</p></li><li><p>Strong experience on Canva, Apollo, and Sender platforms</p></li><li><p>Strong professional exposure to the <strong>UAE and/or KSA</strong> markets, with an understanding of how engineering and construction firms operate. Minimum 5- 10 years of experience in sales and marketing,</p></li><li><p>Strong experience in creating AI videos, coracles, AI related tolls. &nbsp;&nbsp;</p></li><li><p>Hands-on expertise with cold outreach tools (e.g., Instantly, Lemlist, Hubspot) and creative AI multimedia platforms.</p></li><li><p>Deep knowledge of LinkedIn algorithms, personal branding mechanics, and content distribution strategies.</p></li></ul><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong understanding of digital marketing channels, including SEO, SEM, social media, and email marketing.</p><ul><li><p>Native or professional fluency in <strong>Arabic</strong>, combined with excellent professional English communication and presentation ski</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A Bachelor's degree in Marketing, Business Administration, or a related field is highly preferred, providing a solid academic foundation.</li><li>Possession of relevant certifications such as a Certified Marketing Professional (CMP) or similar, demonstrates a commitment to industry standards.</li><li>Minimum of 3-5 years of experience in sales and marketing within the technology sector, showcasing industry-specific expertise.</li><li>Proven track record of successfully managing and executing marketing campaigns that drive measurable results, evidencing practical skills.</li></ul><p></p></section>

<h2>Job Summary</h2><p>A leading industrial company is seeking an experienced Payroll Supervisor to oversee and manage payroll operations for a workforce of more than 1,000 employees across multiple locations in Egypt. The successful candidate will be responsible for ensuring payroll accuracy, compliance, and timely salary processing while maintaining payroll records, reports, and controls.</p><p>Although this role does not involve direct team management, the Payroll Supervisor will take ownership of the payroll process, coordinate with HR, Finance, and site administration teams, and ensure efficient payroll execution for a large-scale industrial workforce.</p><h2>Key Responsibilities</h2><ul><li><p>Manage end-to-end payroll processing for more than 1,000 employees across multiple company locations.</p></li><li><p>Prepare, review, and validate monthly payroll data, including attendance, overtime, deductions, allowances, incentives, and final settlements.</p></li><li><p>Ensure payroll accuracy and timely salary disbursement.</p></li><li><p>Maintain and update payroll records in accordance with company policies and labor regulations.</p></li><li><p>Coordinate with HR, Finance, and site administration teams to collect and validate payroll inputs.</p></li><li><p>Prepare payroll reports, reconciliation sheets, and management reports.</p></li><li><p>Manage payroll-related transactions, including salary transfers and banking processes.</p></li><li><p>Ensure compliance with Egyptian labor law, social insurance regulations, and tax requirements.</p></li><li><p>Handle payroll audits and support internal and external audit requests.</p></li><li><p>Analyze payroll data and recommend process improvements to enhance efficiency and accuracy.</p></li><li><p>Maintain confidentiality of payroll and employee information at all times.</p></li><li><p>Support the implementation and optimization of payroll systems and automation initiatives.</p></li></ul><p></p><p><strong>Requirements</strong></p><h2>Job Requirements</h2><ul><li><p>Bachelor's Degree in Accounting, Commerce, Business Administration, Human Resources, or a related field.</p></li><li><p>Minimum 7 years of payroll experience, including at least 3 years in a supervisory role.</p></li><li><p>Previous experience handling payroll for 1,000+ employees is mandatory.</p></li><li><p>Experience within industrial, manufacturing, or factory environments is required.</p></li><li><p>Strong knowledge of payroll legislation, social insurance, taxes, and labor law in Egypt.</p></li><li><p>Hands-on experience with MenaITech (Mina ITech) payroll and HR systems.</p></li><li><p>Experience using NOVA HRMS/Payroll System is highly preferred.</p></li><li><p>Advanced Excel skills are mandatory, including:</p><ul><li><p>Pivot Tables</p></li><li><p>VLOOKUP/XLOOKUP</p></li><li><p>Advanced Formulas</p></li><li><p>Data Analysis</p></li><li><p>Payroll Reporting &amp; Reconciliation</p></li></ul></li><li><p>Experience managing payroll across multiple branches or locations.</p></li><li><p>Strong analytical and problem-solving skills.</p></li><li><p>High attention to detail and accuracy.</p></li><li><p>Ability to work under pressure and meet strict payroll deadlines.</p></li><li><p>Excellent communication and stakeholder management skills.</p></li></ul><h2>Preferred Qualifications</h2><ul><li><p>Experience in large industrial groups or manufacturing companies.</p></li><li><p>Exposure to ERP systems and payroll integrations.</p></li><li><p>Professional certifications in Payroll, HR Operations, or Compensation &amp; Benefits are a plus.</p></li></ul><h2>Key Competencies</h2><ul><li><p>Payroll Administration</p></li><li><p>Compensation &amp; Benefits</p></li><li><p>Advanced Excel</p></li><li><p>Payroll Compliance</p></li><li><p>Social Insurance &amp; Taxation</p></li><li><p>Data Analysis &amp; Reporting</p></li><li><p>Process Improvement</p></li><li><p>Attention to Detail</p></li><li><p>Confidentiality &amp; Integrity</p></li><li><p>Time Management</p></li></ul><p></p><p></p><p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br> <p> </p> <strong>The Challenges You'll Conquer</strong> <ul> <li>Manage and deepen relationships with WorkMotion s global Employer of Record (EOR) partner/supplier network, which allows us to compliantly employ talents in countries. </li> <li>Assist internal WorkMotion teams with partner escalations, stepping in directly to resolve operational, high-impact, or high-risk escalations, ensuring service continuity, consistency, and accountability across the network.</li> <li>Act as the central point of contact for all partner-related matters, coordinating between partners and internal WorkMotion teams regarding escalations, operational shifts, and strategic initiatives. </li> <li>Measure and evaluate partner performance, driving consistency and improvements across service quality, responsiveness, knowledge, compliance, and data quality. </li> <li>Prepare and conduct Quarterly Business Reviews (QBRs) with key partners. </li> <li>Own commercial outcomes, including pricing negotiation strategy and partner profitability margin performance. </li> <li>Find and establish new collaboration opportunities and synergies with new and existing partners/suppliers across the entire global WorkMotion network. </li> <li>Work closely with Operations, Payroll, Finance, and Legal teams to make sure how we work with partners translates into a great experience for our clients and their employees. </li> <li>Maintain and update partner documents, records, and data to ensure accuracy and audit-readiness. </li> <li>Identify and mitigate risks, inefficiencies, or gaps in our partner management systems and internal processes. </li> </ul> <p> </p> <p> </p> <strong>What we are looking for:</strong> <ul> <li>4+ years of relevant experience in partner/supplier management, account management, or operations within an Employer of Record (EOR), HR outsourcing, payroll, or global mobility environment. </li> <li>Excellent relationship-management skills and ability to build trust and effective working relationships quickly.</li> <li>Demonstrated commercial acumen, with experience supporting or leading pricing, cost structures, or financial decision-making. </li> <li>Strong analytical skills with the ability to interpret data, identify trends, and support decision-making. </li> <li>Proven problem-solving skills with determination to independently and creatively unblock challenges and deliver results. </li> <li>Open-minded and entrepreneurial work attitude, with the ability to respond flexibly across a varying and dynamic set of topics and tasks. </li> <li>High level of ownership, accountability, and ability to operate in a fast-paced, ambiguous environment. </li> <li>Fluency in written and spoken English. </li> <li>Experience with process automation and AI implementation in daily set of tasks. </li> <li>Excited and passionate about shaping the future of work and access to global talent. </li> </ul> <p> </p> <p> <strong>What excites us:</strong> </p> <ul> <li>Previous experience in partner/supplier management in the Employer of Record/staffing industry. </li> <li>Solid understanding of global employment frameworks, labor law fundamentals, and cross-border workforce management. </li> <li>Experience working with tools such as Excel/Google Sheets, Salesforce or PowerBI is a plus. </li> <li>Additional previous experience in project management, legal/paralegal, or international expansion/market entry roles. </li> </ul> <p> </p> <br></div></section>

<p><strong>Job Purpose:</strong></p><p></p><p>The SAP S/4HANA FICO Consultant is responsible for analyzing business requirements, designing, configuring, implementing, and supporting SAP Finance and Controlling (FICO) solutions. The role serves as the primary liaison between Finance &amp; Accounting and IT, ensuring SAP supports financial operations, statutory compliance, business objectives, and continuous process improvement. The consultant also supports SAP S/4HANA Group Reporting and Financial Consolidation to ensure accurate, timely, and compliant financial reporting across the organization.</p><p>________________________________________</p><p><strong>Key Responsibilities:</strong></p><p>Business Analysis &amp; Solution Design</p><p>• Gather, analyze, and document Finance and Accounting business requirements.</p><p>• Translate business requirements into SAP best-practice solutions and functional specifications.</p><p>• Recommend process improvements, automation opportunities, and system enhancements to optimize financial operations.</p><p>SAP Configuration, Implementation &amp; Support</p><p>• Configure, implement, and support SAP S/4HANA Finance and Controlling modules, including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA), Bank Accounting, Cost Center Accounting (CCA), Profit Center Accounting (PCA), Internal Orders, Budgeting, Tax Configuration, and Automatic Account Determination.</p><p>• Configure and maintain financial organizational structures, including Company Codes, Chart of Accounts, Fiscal Year Variants, Posting Period Variants, Document Types, Posting Keys, and other financial master data.</p><p>• Participate in SAP implementation, rollout, upgrade, enhancement, and production support activities.</p><p>• Provide Level 2/Level 3 functional support, troubleshoot complex issues, perform root cause analysis, and coordinate with technical teams to deliver effective solutions.</p><p>SAP S/4HANA Group Reporting &amp; Integration</p><p>• Configure and support SAP S/4HANA Group Reporting and Financial Consolidation processes, including intercompany eliminations, currency translation, consolidation adjustments, and consolidated financial reporting.</p><p>• Ensure compliance with accounting standards and corporate policies while improving consolidation efficiency and reporting accuracy.</p><p>• Collaborate with SAP MM, SD, HCM, PP, and other functional teams to ensure seamless end-to-end business process integration.</p><p>Financial Closing, Reporting &amp; Compliance</p><p>• Support month-end, quarter-end, and year-end closing activities by ensuring system readiness and resolving closing-related issues.</p><p>• Support financial reporting requirements, including Financial Statements, Cost Center Reports, Profit Center Reports, Group Reporting, and Consolidated Financial Reports.</p><p>• Ensure finance processes comply with internal controls, audit requirements, regulatory standards, and company policies.</p><p>• Support internal and external audits by providing required documentation, system access, and functional expertise.</p><p>Testing, Documentation &amp; Training</p><p>• Prepare functional specifications for custom developments and collaborate with ABAP developers during solution delivery.</p><p>• Execute Unit Testing, Integration Testing, and User Acceptance Testing (UAT) to ensure solution quality.</p><p>• Maintain configuration documents, process documentation, and user guides.</p><p>• Conduct knowledge transfer sessions and end-user training while coordinating with business users, project teams, and external consultants.</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong><u>About Sutherland</u></strong></p><br><p>Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.<br> We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.</p><br><p>We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.</p><br><p>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.</p><br><p>Sutherland<br> <em>Unlocking digital performance. Delivering measurable results.</em></p><br><br>Job Description<br><p><strong>1. POSITION SUMMARY</strong><br> <strong>What is the main purpose of this position? Why does it exist?</strong></p><br><p><br> ▪ The CLS program training Leader role partners with the business &amp; functional owners to&nbsp;<br> establish and execute strategic training methodologies that drive business performance. The&nbsp;<br> role is responsible for the training and development operations for all programs &amp; client in&nbsp;<br> assigned in the vertical; Manage training resources to meet Sutherland and Client KPI&nbsp;<br> targets; Hire-train-develop a team of Training Manager and Training Specialists; Ensure&nbsp;<br> supervision and trainee development in classroom and nesting, effective execution of New&nbsp;<br> Hire Training, Nesting, and 0–30-day processes, compliance to all CLS mandated tools,&nbsp;<br> templates, formats, and reporting guidelines; Maintain budgetary compliance, HC and&nbsp;<br> ratios, and own the VTF program in the programs assigned under a vertical.</p><br><ul><li>- Plan, project, manage, and ensure execution of training delivery (New&nbsp;</li><li>Hire + Ongoing) for clients. Ensure ramp plan is in place, updated,&nbsp;</li><li>executed. Trainer and Training Room assignments are locked for each&nbsp;</li><li>class.</li><li>- Observe classes, Nesting &amp; Bottom Quartile Management delivery and&nbsp;</li><li>lead coaching sessions for the group. Ensure effective Training Delivery&nbsp;</li><li>takes place and Trainers are observed, given feedback, and coached on&nbsp;</li><li>facilitation and classroom management effectiveness.</li><li>- Assess, maintains, and ensure Training Curriculum is updated based on&nbsp;</li><li>Client Needs and Program performance</li><li>- Ensures that trainees are empowered to provide feedback on training&nbsp;</li><li>experience and employee welfare through Daily Training Pulse,&nbsp;</li><li>Training Reaction Quotient, FGD, and open communication with&nbsp;</li><li>Trainer, Training Manager, and Site Leaders.</li><li>- Ensures the tracking &amp; assessment of the key performance indicators,&nbsp;</li><li>including 30-60-90 days performance post nesting for each wave.</li><li>- Ensure Training Curriculum is updated with latest call flow, call drivers, and&nbsp;call samples. Assess and ensures activities, exercises, and&nbsp;modifications are aligned with the Account needs and updates.</li><li>- Ensure New Hire Consultants are getting right level of coaching,&nbsp;</li><li>support, and development during and post Nesting (30-60-90 days&nbsp;</li><li>tenure).</li><li>- Monitor retention per class per client and execute initiatives that will&nbsp;</li><li>positively impact learner experience and welfare.</li><li>- Forecast attrition in Training and Nesting and execute appropriate&nbsp;</li><li>retention strategies.</li><li>- Conduct FGDs for Learners and address issues and help items raised.</li><li>- Utilize feedback from Daily Training Pulse and Training Reaction&nbsp;</li><li>Quotient to continuously improve Training Environment and Learner&nbsp;Experience.</li></ul><ul><li>- Ensure updated knowledge of the two key programs at the operating&nbsp;</li><li>center with self at all times.</li><li>- Participates in weekly/bi-weekly performance calls with Enterprise&nbsp;</li><li>Managers, SD &amp; Client as required.</li><li>- Facilitate or Participate on Needs Analysis driven by Performance&nbsp;</li><li>Improvement and/or potential growth. Ensures strategic action plans&nbsp;</li><li>based on needs analysis are executed by Training Team and other&nbsp;</li><li>business units.</li><li>- Coach &amp; Develop Training Managers and Trainers in their core&nbsp;</li><li>competencies.</li><li>- Conduct Performance Reviews for Training Managers covering help&nbsp;</li><li>items, New Hire Performance, Training Throughput, Trainer&nbsp;</li><li>Observation, Training Reaction Quotient, Productivity, Action Plans&nbsp;</li><li>and Initiatives.</li><li>- Establish development plans for Training Managers and ensures it’s in&nbsp;</li><li>place for Trainers.</li><li>- Ensures client related billable/non-billable reports and every other&nbsp;</li><li>reporting requirements are collated, audited and sent out all through&nbsp;</li><li>Analyst/Coordinator&nbsp;</li><li>- Maintain updated hiring &amp; resource planners (TRPD) for all the&nbsp;</li><li>operating center/site.</li><li>- Ensures consistency &amp; compliance to all CLS mandated tools, &amp;&nbsp;</li><li>reporting guidelines (e.g. TRPD, CLS Tracker, Trainer Productivity, etc)&nbsp;</li><li>– (via Training Specialists/Managers &amp; Coordinator).</li><li>- Creates weekly CLS site report (4 Blocker).</li><li>- Management of the Site Training Budget; people (VTF &amp; Trainers&nbsp;</li><li>utilization), facilities and equipment. Drive hiring and sourcing.</li><li>Establish and execute CLS strategies to address program challenges</li><li>- Proactively engages and manages the operating-center service delivery&nbsp;</li><li>relationship.</li><li>- Proactively seeks to improve Training Delivery for the site via content,&nbsp;</li><li>context &amp; curriculum analysis. Uses other acceptable&nbsp;</li><li>ISD/Improvement Methodologies as applicable.</li><li>- Demonstrate business acumen to analyze and design solutions that&nbsp;</li><li>address performance challenges</li><li>- Assess if need of new technology or methodology is needed to&nbsp;</li><li>enhance performance and support for new hires.</li><li>- Maintain and understand the pulse of the Program/Site&nbsp;</li><li>- Articulate drivers and root causes enabling design of initiatives,&nbsp;</li><li>working with Site Leadership and other business units.</li><li>- Formulate initiatives to improve retention, satisfaction and&nbsp;</li><li>engagement</li><li>- Forecast CLS talent needs and develop human capital management&nbsp;</li><li>solutions answering both current and future needs</li><li>- Partners with stakeholders to support revenue growth and demands&nbsp;</li><li>for the operating center.</li><li>- Represents CLS in all relevant strategic and tactical forums; internal &amp;&nbsp;</li><li>external for the operating center.</li><li>- Partners with Service Delivery and Quality to determine needs and&nbsp;</li><li>gaps within the operating site.</li><li>- Conducts &amp; leads detailed gaps &amp; needs analysis and post-training&nbsp;</li><li>assessment initiatives for the program.</li><li>- Lead special projects or new business developments that require&nbsp;</li><li>specialized training attention.</li><li>- Analyze and correlate Daily Training Pulse and Training Reaction&nbsp;</li><li>Quotient results with Echo Survey, Attrition Trend, and New Hire&nbsp;</li><li>Performance to enable formulation of initiatives to address employee&nbsp;</li><li>retention and performance issues.</li><li>- Lead/ participate in CLS Geo-wide projects targeting process&nbsp;</li><li>improvements, innovations, department governance.</li></ul><br>Qualifications<br><ul><li>College Degree (Masters/MBA is a plus)</li><li>Minimum of 7 years BPO experience with at least 4-5 years of managing Training and&nbsp;</li><li>Development business unit.</li><li>Demonstrated ability to use MS Office applications: Excel, Power Point, Word, and Outlook</li><li>Excellent written and oral communication skills</li><li>Excellent ability to build networks within and across functions through proactive&nbsp;</li><li>communication.</li><li>Ability to maintain a high degree of confidentiality and professionalism is critical</li><li>Strong work ethic, integrity, flexibility, diversity, customer service orientation,&nbsp;</li><li>leadership/coaching skills and team building abilities are essential</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>