Assistant Manager Jobs in Egypt
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<p><strong>Company Description</strong> Monglish International Academy is an education-focused organization committed to providing high-quality learning experiences in a supportive and inclusive environment. Located in Jeddah, the academy emphasizes modern teaching methods and strong communication between learners, educators, and families. The institution values innovation, cultural awareness, and the use of technology to enhance educational outcomes. Team members are encouraged to contribute ideas, collaborate across departments, and help shape a positive and engaging educational community.</p><p><strong>Role Description</strong> The Social Media Manager is a full-time, on-site role based in <strong>Alexandria</strong>, responsible for developing and executing the academy’s social media strategy. This role involves managing social media accounts, planning content calendars, and creating engaging posts that reflect the academy’s brand and values. The Social Media Manager will monitor and optimize performance across platforms, respond to comments and messages, and collaborate with academic and administrative teams to highlight programs, events, and achievements. Day-to-day tasks include content planning and writing, coordinating visual assets, tracking analytics, and ensuring consistent, professional communication with the online community. The role also includes staying current with social media trends and recommending improvements to increase reach and engagement.</p><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications</strong></p><ul><li><p>Strong Social Media Marketing and Social Media Optimization (SMO) skills, with experience managing campaigns across major platforms.</p></li><li><p>Excellent Communication and Writing skills, with the ability to create clear, engaging, and audience-appropriate content.</p></li><li><p>Ability to develop and implement effective Content Strategy aligned with organizational goals and brand identity.</p></li><li><p>Familiarity with social media analytics tools and performance reporting to guide data-driven decisions.</p></li><li><p>Prior experience in education or similar sectors is beneficial, with sensitivity to diverse cultural and age groups.</p></li><li><p>Strong organizational skills, attention to detail, and the ability to manage multiple projects and deadlines on-site.</p></li><li><p>Proficiency in English; Arabic language skills are an advantage.</p></li><li><p>Relevant diploma or degree in Marketing, Communications, Media, or a related field preferred.</p></li></ul><p></p><p>Work Conditions:</p><p>- From 10:00 am to 7:00 pm.</p><p>- 2 Days off</p><p>- Work From Office: our head office at Tharwat-Tram Station (Omar Afandy building)</p>
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<p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a </em><em><strong>Fraud Operations Manager</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>You run the first line against fraud. Every rule based alert, and every customer who reports a transaction they do not recognize, comes to the team you lead, and how accurately they close or escalate it decides whether fraud is stopped or let through. You do it while protecting the one thing that makes detection work: analysts act on alerts without ever seeing the rule logic behind them.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Run the processing of rule based L1 fraud alerts, ensuring each one is accurately closed or escalated</li><li>Oversee the intake of customer reported fraud and unrecognized transaction disputes</li><li>Make sure L2 cases are documented and routed to the Anti-Fraud Risk Unit with complete case files</li><li>Hold strict information separation, so analysts act on alerts without visibility of the fraud rule logic</li><li>Monitor team productivity, quality and SLA adherence, and coach against the standard</li><li>Work with the Fraud Investigation Manager, the Anti-Fraud Risk Unit and technology to keep first line controls sharp</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>5 to 8 years in fraud operations within a bank or fintech</li><li>A solid grasp of fraud typologies, alert triage and escalation frameworks</li><li>Experience managing first line fraud teams with clear controls awareness</li><li>Familiarity with fraud management systems and alert workflow tools</li><li>A strong instinct for control integrity, and why analysts must never see the detection logic</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You believe the integrity of the detection logic is worth protecting even when it slows a case down</li><li>You can tell a real fraud pattern from noise, and you teach your team to as well</li><li>You treat every false closure as a gap to fix, not a number to accept</li><li>You want to build the first line that stops fraud before a customer ever feels it</li></ul> </div>
<p><br></p><p>The Team Portfolio Management team is responsible for the governance and management of the organisation's collection of investments and change initiatives to deliver strategic priorities. The role involves evaluating, prioritizing, and monitoring multiple delivery streams, optimizing resource allocation, minimizing risks, and managing costs to maximise return on investment. The remit of a portfolio manager includes road mapping, pipeline planning and prioritisation, demand assessment, business case establishment, delivery channel assertion, resource allocation, delivery governance, supplier management and finance management. Portfolio management is accountable for identifying the right orchestration across various change delivery streams to maximise value creation and change velocity whilst minimising business disruption and friction.</p><p>Role As a Portfolio Manager, you will effectively manages a medium size & lower complexity Portfolio that requires homogeneous change delivery streams to be structured and governed to deliver the portfolio objectives.</p><p>Responsibilities - Manage and govern a portfolio of initiatives - Evaluate and prioritise delivery streams - Maintain portfolio roadmaps and planning - Support business case development - Optimise resource allocation - Manage risks, dependencies, and costs - Engage with senior stakeholders - Coach junior team members</p><p>The Individual - Strong communication and stakeholder management - Analytical mindset - Collaborative and accountable</p><p>Experience - Experience managing portfolios or programmes - Governance and delivery framework knowledge - Financial and resource planning exposure</p><p>Education (if blank, degree and/or field of study not specified)</p><p>Degrees/Field of Study required: Degrees/Field of Study preferred:</p><p>Certifications (if blank, certifications not specified)</p><p>Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Process Improvement, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Learning Agility, Optimism, Process Mapping, Process Standardization, Program Management, Project Budgeting, Project Coordination, Project Delivery, Project Documentation, Project Governance {+ 19 more}</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>The Individual - Strong communication and stakeholder management - Analytical mindset - Collaborative and accountable</p><p>Experience - Experience managing portfolios or programmes - Governance and delivery framework knowledge - Financial and resource planning exposure</p>
Job Description:<br>Elaborate quotations in adequacy with the clients’ demand Maintain a close relationship with the Reservations Manager to ensure smooth processing of bookings, reporting, choosing right hotels, restaurants and menus, and ensure that all sites are booked accordingly Ensure client follow-up in the different stages of sales and thus contribute to the development of the turnover Create and help find new products and sites Develop, support and maximize suppliers Assistance with an accurate and comprehensive market study with a focus on competitor activities to ensure maintaining a competitive market position Prepare materials for the exhibitions, roadshows and sales calls Ground service operations performance Prepare components for our global internal software Maintain and update the database and existing production<br>Profile, we are looking for:Experience in travel industry is a must. Good knowledge of Microsoft tools. Exemplary organizational and multitasking skills. Outstanding communication, negotiation and interpersonal skills
<p>Leverage your abilities and join one of the Microsoft Gold Partners and ISV specialized in providing Microsoft Business Applications for the Banking, Financial Services, and Insurance (BFSI) sectors.</p><p>As Software Project Manager, you will lead and coordinate software development projects from conception to completion. The ideal candidate will have a strong technical background and proven expertise in managing cross-functional teams to deliver high-quality software solutions on time and within budget. You will be responsible for defining project scopes, managing timelines, and ensuring effective communication between stakeholders to meet project goals.</p><p>Work Location: Cairo, Egypt.</p><p><b>Key Accountabilities</b></p><ul><li>Lead the planning, execution, and delivery of software development projects.</li><li>Define project scope, objectives, and deliverables in collaboration with stakeholders.</li><li>Develop detailed project plans, including schedules and resource allocation.</li><li>Coordinate with cross-functional teams (developers, designers, QA, etc.) to ensure seamless project execution.</li><li>Monitor project progress, identify potential risks, and implement mitigation strategies.</li><li>Ensure compliance with software development life cycle (SDLC) best practices and methodologies (Agile, Scrum, Waterfall).</li><li>Facilitate regular project meetings, including requirements gathering sessions, UAT sessions, daily stand-ups, sprint reviews, etc.</li><li>Maintain accurate project documentation, including project plans, status reports, meeting minutes, and issue logs. Ensure documentation is up-to-date and accessible to relevant stakeholders.</li><li>Act as the primary point of contact for project stakeholders, providing regular updates on project status.</li><li>Manage changes to project scope and schedule, ensuring minimal impact on deliverables.</li><li>Track project performance using appropriate tools and techniques, ensuring projects are completed on time, within scope, and budget.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Knowledge, Skills, and Experience We Are Looking For:</h2><ul><li>Bachelor s degree in Computer Science or related field; GUC, AUC, or BUE graduates are preferred.</li><li>Proven experience from 2 to 5 years as a software project manager or project coordinator.</li><li>Strong understanding of software development processes and methodologies.</li><li>Experience with project management tools (e.g., MS Project, Jira, etc.).</li><li>Excellent organizational, leadership, and communication skills.</li><li>Ability to work effectively under pressure and manage multiple projects simultaneously.</li><li>PMP, PRINCE2, or Agile/Scrum certification is a plus.</li></ul>
<ul><li><p><strong>Achieving the company’s sales plan objectives</strong> through full supervision of the sales team and having a thorough understanding of the company’s commercial goals, while assessing market conditions and competitors, collecting sales data, preparing sales plans, and directly executing them in line with the overall vision of sales management.</p></li><li><p>Implementing the company’s sales plans and objectives, and distributing sales targets to sales representatives for each region.</p></li><li><p>Following up on the implementation of promotions and discounts offered to customers, distributing them to sales representatives, and monitoring route plans.</p></li><li><p>Applying the company’s financial and sales policies and adhering to the approved credit periods and limits granted to customers, as well as following up on customer outstanding balances.</p></li><li><p>Monitoring customer issues and working immediately to resolve them, while submitting a detailed report to the direct manager.</p></li><li><p>Ensuring the availability of a complete record for all current and potential customers within the assigned territory to guarantee continuity of business with the company.</p></li><li><p>Monitoring and evaluating the performance of the sales team on a monthly basis.</p></li><li><p>Following up on achieving the sales team’s targets (monthly / weekly / daily).</p></li><li><p>Holding regular meetings with the sales team to ensure the quality and efficiency of customer service.</p></li><li><p>Ensuring that the sales team uses accurate and up-to-date information about current and potential customers, continuously updating relevant data, and maintaining route plans according to business needs.</p></li><li><p>Receiving sales, competition, distribution, and productivity reports, etc., from sales representatives and submitting them to the direct manager.</p></li><li><p>Training and integrating new hires into the sales team and ensuring new employees feel they are part of the team.</p></li><li><p>Providing the necessary initial training courses for new employees.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor degree.</p></li><li><p>At least 5 years of experience, preferably in the food industry, in the same job level.</p></li><li><p>Good command of the English language.</p></li></ul><h3> </h3><h3><strong>Required Skills and Abilities</strong></h3><ul><li><p>Leadership skills.</p></li><li><p>Proficiency in using computers and relevant job-related software.</p></li><li><p>Strong communication skills.</p></li></ul><p></p>
<p>Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines</p><p>Ensure the quality of the food items and notify manager if a product does not meet specifications.</p><p>To promote efficiency, confidence, courtesy and an extremely high standard of social skills.</p><p>To generally promote and ensure good inter-departmental relations.</p><p>Display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.</p><p>To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.</p><p>Adhere to Company and Hotel rules and regulations at all times.</p><p>Report any equipment failures/problems to the Maintenance Department.</p><p>Participate in any Training/Developments schemes as recommended by senior management.</p><p>Assist the Duty Manager in any task outlined/detailed by him/her.</p><p>Comply with any reasonable request made by management to the best of your ability.</p><p>Ensure that the standards required by Law and by Management are maintained at all times in the areas specified above.</p><p>Implement necessary warnings and departmental trainings in order to save energy inside the facility.</p><p>Implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p><p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a primary school diploma.</p><p>Experience: Can learn the job in 3 year and perform duties at expected level.</p><p>Foreign Language: Not required.</p><p>Courses and Seminars: Prior attendance in trainings in the related field.</p><p>Computer Literacy: Not required.</p><p>Skills: Has knowledge of and is capable of using the products, kitchen and equipment. Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months'</p>
<p>Assist the Recreation Manager in overseeing daily operations of all recreational facilities, including swimming pools, beaches, and sea activities. Supervise and support lifeguards, beach boys, and recreation staff to ensure smooth and safe operations. Coordinate and implement recreational activities and events to enhance guest experiences. Ensure compliance with safety regulations and Swiss tel s standards at all recreational areas. Monitor the condition of recreational equipment and facilities, reporting maintenance needs promptly. Provide training and mentorship to recreation staff, ensuring exceptional guest service delivery. Assist in scheduling and managing lifeguard shifts to ensure proper coverage of swimming areas. Address guest inquiries, concerns, and complaints regarding recreational activities and services professionally. Support the organization of sea and pool activities, ensuring safety and equipment availability. Conduct regular inspections of recreational facilities to maintain cleanliness and operational standards. Assist in developing and promoting special programs and events for guests of all ages. Maintain accurate records of guest participation in activities and prepare reports for management. Ensure that all recreational staff are properly certified and trained in safety protocols. Collaborate with other departments to coordinate services and provide a seamless guest experience. Assist in managing the department s budget, ensuring cost-effective use of resources. Promote sustainable practices within recreational activities, such as eco-friendly water sports. Step in to oversee the recreation department in the absence of the Recreation Manager. Monitor and respond to weather and environmental conditions to ensure guest safety during outdoor activities. Uphold Swiss tel s luxury service standards in all recreational operations and activities</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in recreation management, parks and recreation, or related field. Minimum of 2 years of experience in recreation management or a related field. Strong leadership and supervisory skills. Excellent organizational and time management skills. Proficiency in computer software, including Microsoft Office Suite. CPR and First Aid certification. Certifications in specific areas of recreation, such as aquatics or fitness.</p>
<p>Prepares periodic reports regarding the function activities and achievements Participate in the periodic meetings with direct manager ensure that priorities are clear and the workflow is running smoothly as per agreed plans at the beginning of each year. Study project contract documents (time schedule, project design drawings, BOQ, etc.) Prepare the shop drawing for construction projects Study and prepares requests for information (RFIs) for all missing, unclear, conflicting or other technical matters that may arise during construction Review subcontractors' shop drawings and design drawing as well as outsourced drawings and coordinate their approval process with the project consultant Review BIM model and ensure quality to Owner s standard Coordinate with Surveying team to provide them with all the information about land and any site measurement required Participate in solving/reporting any unexpected technical issues, and other problems that may arise during construction to the direct manager for discussion and provide proper solution timely Prepare as-built drawings at the end of the project and hands over to the project consultant Prepare sub-contractors periodically , Qs ,invoices and compares it according to the project budget Prepare materials cut off list, procurement plan and analyze technical & financial offers Study and review all tender documents received by business unit including instructions to tenders, contract general and special conditions, specifications, drawings and preparing BOQ Participate in value engineering workshops Participate in strategy workshops and actively contribute innovative solutions Support the department development activities Prepare and submit Project Documents such as and not limited to IR,MIR,CPR,Casting table ,steel table.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor Degree of Civil Engineering From 4:7 years Experience Very Good English & Arabic, other language is an asset Knowledge of construction materials and methods, CAD, design analysis and modern structural systems. Professional knowledge in Construction, methods, and applications Computer skills and knowledge of relevant software (MS Office- Autocad-Revit Navis work is preferred -Auto rebar or equivalent-cut optimization Primavera is preferred)</p>
<p>Assist the Recreation Manager in overseeing daily operations of all recreational facilities, including swimming pools, beaches, and sea activities. Supervise and support lifeguards, beach boys, and recreation staff to ensure smooth and safe operations. Coordinate and implement recreational activities and events to enhance guest experiences. Ensure compliance with safety regulations and Swiss tel s standards at all recreational areas. Monitor the condition of recreational equipment and facilities, reporting maintenance needs promptly. Provide training and mentorship to recreation staff, ensuring exceptional guest service delivery. Assist in scheduling and managing lifeguard shifts to ensure proper coverage of swimming areas. Address guest inquiries, concerns, and complaints regarding recreational activities and services professionally. Support the organization of sea and pool activities, ensuring safety and equipment availability. Conduct regular inspections of recreational facilities to maintain cleanliness and operational standards. Assist in developing and promoting special programs and events for guests of all ages. Maintain accurate records of guest participation in activities and prepare reports for management. Ensure that all recreational staff are properly certified and trained in safety protocols. Collaborate with other departments to coordinate services and provide a seamless guest experience. Assist in managing the department s budget, ensuring cost-effective use of resources. Promote sustainable practices within recreational activities, such as eco-friendly water sports. Step in to oversee the recreation department in the absence of the Recreation Manager. Monitor and respond to weather and environmental conditions to ensure guest safety during outdoor activities. Uphold Swiss tel s luxury service standards in all recreational operations and activities</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in recreation management, parks and recreation, or related field.</li><li>Minimum of 2 years of experience in recreation management or a related field.</li><li>Strong leadership and supervisory skills.</li><li>Excellent organizational and time management skills.</li><li>Proficiency in computer software, including Microsoft Office Suite.</li><li>CPR and First Aid certification.</li><li>Certifications in specific areas of recreation, such as aquatics or fitness.</li><li>Prior experience working with Opera or a related system</li><li>Strong interpersonal and problem solving abilities</li><li>Fluency in English, additional languages are a plus</li></ul>
<p><b>Job Description</b></p><ul><li>Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines</li><li>Ensure the quality of the food items and notify manager if a product does not meet specifications.</li><li>To promote efficiency, confidence, courtesy and an extremely high standard of social skills.</li><li>To generally promote and ensure good inter-departmental relations.</li><li>Display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.</li><li>To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.</li><li>Adhere to Company and Hotel rules and regulations at all times.</li><li>Report any equipment failures/problems to the Maintenance Department.</li><li>Participate in any Training/Developments schemes as recommended by senior management.</li><li>Assist the Duty Manager in any task outlined/detailed by him/her.</li><li>Comply with any reasonable request made by management to the best of your ability.</li><li>Ensure that the standards required by Law and by Management are maintained at all times in the areas specified above.</li><li>Implement necessary warnings and departmental trainings in order to save energy inside the facility.</li><li>Implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a primary school diploma.</p><p>Experience: Can learn the job in 3 year and perform duties at expected level.</p><p>Foreign Language: Not required.</p><p>Courses and Seminars: Prior attendance in trainings in the related field.</p><p>Computer Literacy: Not required.</p><p>Skills: Has knowledge of and is capable of using the products, kitchen and equipment. Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months'</p>
<p>Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines</p><p>Ensure the quality of the food items and notify manager if a product does not meet specifications.</p><p>To promote efficiency, confidence, courtesy and an extremely high standard of social skills.</p><p>To generally promote and ensure good inter-departmental relations.</p><p>Display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.</p><p>To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.</p><p>Adhere to Company and Hotel rules and regulations at all times.</p><p>Report any equipment failures/problems to the Maintenance Department.</p><p>Participate in any Training/Developments schemes as recommended by senior management.</p><p>Assist the Duty Manager in any task outlined/detailed by him/her.</p><p>Comply with any reasonable request made by management to the best of your ability.</p><p>Ensure that the standards required by Law and by Management are maintained at all times in the areas specified above.</p><p>Implement necessary warnings and departmental trainings in order to save energy inside the facility.</p><p>Implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p><p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: At least a primary school diploma.</li><li>Experience: Can learn the job in 3 year and perform duties at expected level.</li><li>Foreign Language: Not required.</li><li>Courses and Seminars: Prior attendance in trainings in the related field.</li><li>Computer Literacy: Not required.</li><li>Skills: Has knowledge of and is capable of using the products, kitchen and equipment. Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months</li></ul>
<p>As a Credit and Collection Manager (Arabic Speaker) you will coordinate and follow through on collecting payments, due collections plans, reducing past due, bad debt exposure, and other quantitative targets, by performing portfolio management activities for customer base of key accounts.</p><p><b>Your Role:</b></p><ul><li>Assess and establish credit limits for new customers based on risk analysis and financial evaluations in line with company credit policy.</li><li>Facilitate order releases by managing credit approvals and ensuring compliance with established credit limits</li><li>Oversee and strategically manage the credit and collection activities of significant customers and distributors.</li><li>Provide leadership and guidance to a team of credit and collections specialists, ensuring effective and efficient operations.</li><li>Handle and resolve disputes related to credit and collections, maintaining positive customer relationships.</li><li>Develop and maintain forecasts of accounts receivable and overdue payments, supporting financial planning.</li><li>Analyze and monitor delinquent account balances, including effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or potential written-off</li><li>Contacting clients with past due balances in the portfolio to obtain payment, payment commitment, and follow up on payment promises; or claim payments from intermediary (when collections are executed by 3rd parties - limited to some collectors)</li><li>Reporting any disputed/ short paid invoices with reasons for disputes and collaborating with the internal department to expedite resolution/payment</li><li>Performing customer account reconciliation including support to 3rd party cash application team for clearing customer payments and credit item</li><li>Support and develop accounts receivable lean process improvements, and Master data quality.</li><li>You will be the team member of Credit and Collection team and will be reporting to Credit and Collection Manager META region.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Collections experience is desirable.</li><li>Background in F&A, Economics or Business Administration</li><li>Customer service focus</li><li>Determination to achieve excellent results.</li><li>Preferably SAP and Customer Master data process knowledge</li><li>Preferably has experience in Gulf and Levant Market.</li><li>Healthcare sector experience is a strong asset for this role.</li><li>Excellent communication and negotiation skills</li><li>Fluency in Arabic and English is mandatory.</li></ul>
Job Description: <br>EDSIMZ, the VR educational team at Pyramakerz Technologies, is seeking its first dedicated **Instructional Designer**. You will own the educational core of "STEAM Universe," ensuring that interactive VR puzzle rooms accurately and effectively teach Grade 6–8 STEAM concepts.<br>Key Responsibilities:<br> Curriculum Mapping: Align room content with real Grade 6–8 STEAM objectives. Content Creation: Write clear, age-appropriate puzzle content, including correct answers, hint text, and difficulty progression. Quality Assurance: Playtest rooms with a curriculum lens to ensure educational clarity and distinct learning experiences. Collaboration: Work directly with the Lead Developer, Art Director, and tech team to translate learning goals into functional puzzle configurations.<br><br>Core Requirements<br> Background in instructional design, education, or curriculum development. Strong understanding of primary/middle-school STEAM subjects. Fluent English (client schools are primarily English-medium); Arabic is a plus. High attention to detail.<br> Bonus: Experience with game-based learning, Bloom's Taxonomy, or exposure to Unity and development teams.
<p>Envision Employment Solutions is currently looking for a Functional and Specialist Recruitment Manager for one of our partners, a leading Digital Bank!</p><p><b>Job Summary</b></p><p>The Functional and Specialist Recruitment Manager owns full cycle hiring across the Bank's business and corporate functions, from the first conversation through to the signed offer. This role is responsible for sourcing and winning specialist and hard to fill talent across banking, fintech, and other professional services, while bringing a rigorous, evidence based process to regulated and control function roles. As the first point of contact for every candidate, this person is the first proof point of what the Bank stands for, protecting the candidate experience for those hired and those who aren't.</p><p><b>Responsibilities</b></p><ul><li>Own full cycle hiring across business and corporate functions, from first conversation to signed offer.</li><li>Proactively source talent across banking, fintech, and other professional services rather than relying on inbound applications.</li><li>Apply banking level rigor to hiring for regulated and control function roles, ensuring candidates meet the standard required by the license.</li><li>Assess candidates for both capability and cultural fit through a structured, evidence based process.</li><li>Partner with functional leaders as a genuine hiring advisor, guiding role definition and hiring strategy.</li><li>Protect the candidate experience throughout the process, ensuring every candidate, hired or not, leaves with a positive impression of the Bank.</li><li>Build and maintain living pipelines for the hardest to fill roles, ensuring the next critical hire is already in motion.</li><li>Deliver hires on time and to the standard required for the Bank's launch and growth plans.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Several years of experience running full cycle recruitment, either in-house or agency side, across a range of business or corporate functions. Proven ability to source and win specialist and hard to fill talent, not simply screen inbound applicants. Strong credibility and communication skills to engage senior leaders as a trusted advisor. A structured, evidence based approach to assessing talent, with the discipline to back hiring decisions with data and process, not just instinct. Financial services recruitment experience is a plus, though not essential.</p>
<p>Envision Employment Solutions is currently looking for an IT & Workplace Operations Manager for one of our partners, a leading Digital Bank!</p><p>Job Summary The IT & Workplace Operations Manager owns the delivery of employee-facing IT support and the digital workplace experience across the Bank, ensuring reliable, secure, and efficient IT services for all staff. This role manages the IT Service Desk, endpoint fleet, workforce identity and access management, and collaboration tools, while also supporting release and operational activities through issue resolution and environment access management.</p><p><b>Responsibilities</b></p><ul><li>Manage the IT Technical Support function (IT Service Desk), including L1 triage, incident resolution, and request handling for all employees.</li><li>Own and support the digital workplace environment, including the endpoint fleet (laptops, desktops, mobile devices) and workforce identity and access management (IAM).</li><li>Manage collaboration tools and platforms (e.g., email, Microsoft 365/Teams, video conferencing) to ensure high availability and adoption across the organization.</li><li>Support software releases and operational activities through issue resolution and management of environment access.</li><li>Define and monitor Service Level Agreements (SLAs) for the Service Desk and workplace operations, ensuring consistent service quality.</li><li>Manage onboarding/offboarding processes for employee IT provisioning, including hardware, access, and application setup.</li><li>Ensure compliance with IT security policies across endpoints, identity management, and collaboration platforms.</li><li>Manage relationships with IT support vendors and workplace technology providers.</li><li>Lead and develop the IT support team, ensuring adequate coverage and continuous improvement of support processes.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 7 years of experience in IT service desk, end-user support, or workplace operations management, ideally within banking or financial services. Strong understanding of ITIL service management practices (incident, request, and problem management). Experience with identity and access management (IAM) tools and endpoint management platforms (e.g., Intune, SCCM, or similar). Familiarity with collaboration and productivity platforms (Microsoft 365, Teams, or similar). Experience managing service desk teams and SLAs. Strong customer service orientation and communication skills. Understanding of IT security best practices relevant to endpoint and identity management.</p>
<p>Envision Employment Solutions is currently looking for an IT Release Manager for one of our partners, a leading Digital Bank! Job Summary The IT Release Manager owns the end-to-end release management process for the Bank's digital platforms, ensuring that all software and infrastructure releases are coordinated, tested, secured, and deployed with minimal risk to business operations. This role acts as the final checkpoint between development/QA readiness and production deployment, driving go/no-go decisions and safeguarding the stability of production environments. Responsibilities Coordinate end-to-end release planning and scheduling across development, QA, infrastructure, security, and business teams. Lead go/no-go decision meetings based on quality assurance results, testing outcomes, defect status, and overall release readiness criteria. Ensure quality and security sign-off across staging and production environments, including validation of test results, performance metrics, and penetration testing outcomes. Execute production validation activities, including smoke testing and cross-domain validation across infrastructure, data, and workplace systems. Define, own, and manage rollback and contingency procedures for failed or high-risk releases. Maintain the release calendar and communicate release schedules, dependencies, and risks to stakeholders across the CIO function. Enforce release management governance, change control policies, and audit/compliance requirements applicable to banking environments. Drive continuous improvement of release processes, tooling, and automation (CI/CD pipelines) to reduce release cycle time and risk. Maintain accurate release documentation, post-release reports, and lessons-learned reviews.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 7 years of experience in release management, change management, or software delivery, ideally within banking or financial services. Strong understanding of ITIL release and change management practices. Experience with CI/CD pipelines, deployment automation, and DevOps toolchains. Solid understanding of QA processes, security testing, and performance testing methodologies. Familiarity with regulatory and audit requirements applicable to the banking/financial sector. Strong stakeholder management, decision-making, and communication skills. Ability to work under pressure and manage multiple concurrent releases.</p>
<p>Envision Employment Solutions is currently looking for a SOC Manager for one of our partners, a leading Digital Bank! Job Summary The SOC Manager leads the Bank's Security Operations Center (SOC), ensuring effective detection, response, containment, and recovery from cybersecurity incidents. This role owns 24/7 security monitoring, incident response, threat analysis, and stakeholder coordination during major cyber incidents, and is central to strengthening the Bank's overall cyber resilience. Responsibilities Lead and coordinate the end-to-end cybersecurity incident response lifecycle, including identification, containment, eradication, recovery, and post-incident review. Oversee 24/7 security monitoring and incident handling activities, ensuring adherence to defined response procedures, escalation paths, and SLAs. Develop, maintain, and continuously improve incident response frameworks, playbooks, processes, and readiness exercises (e.g., tabletop exercises, simulations). Oversee threat intelligence, threat hunting, and security investigations to proactively identify emerging threats and reduce organizational risk. Act as the primary escalation point during major cyber incidents, coordinating with internal stakeholders, senior management, and relevant teams. Provide timely incident reporting, root cause analysis, and remediation recommendations to leadership and regulatory bodies as required. Manage and mentor SOC analysts, ensuring appropriate shift coverage, skill development, and operational readiness. Ensure SOC tooling (SIEM, SOAR, EDR, threat intelligence platforms) is optimized and effectively utilized. Ensure SOC operations align with regulatory and compliance requirements applicable to the banking sector.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications:</b><p>Bachelor's degree in Computer Science, Information Security, or a related field. Minimum of 7 10 years of overall cybersecurity experience, including 4 5 years specifically leading or running a Security Operations Center (SOC). Strong knowledge of incident response frameworks (e.g., NIST, SANS) and security operations best practices. Hands-on experience with SIEM, SOAR, EDR, and threat intelligence platforms. Relevant certifications preferred (e.g., CISSP, CISM, GCIH, GCFA, or equivalent). Experience within banking or financial services cybersecurity operations is strongly preferred. Strong leadership skills with experience managing SOC analyst teams. Excellent crisis management, stakeholder coordination, and reporting skills.</p>
<p>Envision Employment Solutions is currently looking for a NOC & Application Monitoring Manager for one of our partners, a leading Digital Bank! Job Summary The NOC & Application Monitoring Manager leads the Bank's 24/7 Network Operations Centre and application monitoring function, ensuring real-time visibility of system availability and performance across all production applications and infrastructure. This role owns incident detection, triage, and escalation, and drives the adoption of observability and Site Reliability Engineering (SRE) practices to strengthen system resilience. Responsibilities Manage the 24/7 monitoring of all production systems, applications, and infrastructure using observability tooling. Lead and manage the Network Operations Centre (NOC) team to ensure real-time visibility of system availability and performance. Detect, triage, and escalate incidents in line with defined operational playbooks and runbooks, executing first-line response actions. Produce daily and weekly operational health reports, tracking Service Level Objective (SLO) breaches and recurring incident patterns. Establish and operate observability and Site Reliability Engineering (SRE) practices across applications and infrastructure. Drive root cause analysis and continuous improvement initiatives to enhance system reliability and reduce incident recurrence. Define and maintain monitoring dashboards, alerting thresholds, and escalation matrices in coordination with application and infrastructure teams. Manage relationships with monitoring tool vendors and ensure optimal use of observability platforms. Coach and develop the NOC team, ensuring appropriate shift coverage and readiness for major incidents.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 7 years of experience in NOC operations, application monitoring, or Site Reliability Engineering, ideally within banking or financial services. Hands-on experience with observability and monitoring tools (e.g., Splunk, Datadog, Dynatrace, Prometheus/Grafana, or similar). Strong understanding of ITIL incident and problem management practices. Experience managing 24/7 shift-based operations teams. Solid understanding of infrastructure, application, and data monitoring across hybrid/on-prem and cloud environments. Strong analytical, troubleshooting, and reporting skills. Excellent communication skills, with the ability to manage escalations under pressure.</p>
<p>Envision Employment Solutions is currently looking for a Technology, Product and Operations Recruitment Manager for one of our partners, a leading Digital Bank!</p><p>Job Summary The Technology, Product and Operations Recruitment Manager owns full cycle hiring across engineering, product, design, AI, and data, from the first conversation through to the signed offer. This role is responsible for proactively sourcing and winning technical talent in a highly competitive market, while giving every candidate a compelling reason to believe in the Bank before they've even joined. As the first point of contact for every technical candidate, this person shapes how the market's best builders perceive and engage with the Bank.</p><p>Responsibilities Own full cycle hiring across engineering, product, design, AI, and data functions, from first conversation to signed offer. Proactively source candidates in a competitive talent market, building relationships with strong candidates well before they're ready to move. Assess candidates for both technical capability and cultural fit through a structured, evidence based process. Partner with technology and product leaders as a genuine hiring advisor, guiding role definition and hiring strategy. Maintain living pipelines for critical and emerging technical roles, ensuring the hardest hires start from a position of strength. Protect the candidate experience throughout the process, ensuring every candidate, hired or not, leaves with a positive impression of the Bank. Deliver hires on time and to the standard required for the Bank's launch and growth plans. Build the Bank's reputation and presence within the local technology community to attract top talent.</p><p><strong>Desired Candidate Profile</strong></p><p>Several years of experience running full cycle recruitment for technology, product, or engineering talent in fast moving organizations. Proven ability to source and win candidates in a highly competitive talent market. Strong enough fluency in how technology teams work to earn the trust and credibility of the leaders you hire for. A structured, evidence based approach to assessing talent, with the discipline to back hiring decisions with data and process, not just instinct. Banking experience is not required; candidates from tech, fintech, or startup recruitment backgrounds are welcome.</p>