Area Manager Jobs in Egypt

Company Description NEXperience is a CX innovation company that helps global brands transform how they engage with their customers across support, digital sales, and back-office operations. The company combines top-tier talent, advanced AI technologies, and deep industry expertise to deliver scalable, nearshore customer experience solutions. NEXperience provides BPO and CX outsourcing, AI-powered customer support, and specialized services for healthcare, tech, education, and e-commerce, with cost reductions of up to 40% and HIPAA/GDPR-compliant services. Trusted by fast-growing startups and established enterprises, NEXperience offers flexible, high-quality support around the clock. Headquartered in Egypt and serving clients worldwide, the company is focused on building exceptional customer experiences.<br>Role Description The Training and Quality Manager is a full-time, on-site role based in Cairo, Egypt. This role is responsible for designing, implementing, and updating training programs for CX, sales, and back-office teams to ensure consistent performance and service quality. The Training and Quality Manager will oversee quality assurance frameworks, monitor key performance indicators, conduct audits and evaluations, and provide coaching and feedback to team leaders and agents. Day-to-day tasks include developing training materials, facilitating workshops, coordinating onboarding initiatives, analyzing quality data and customer feedback, and collaborating with operations, HR, and client stakeholders to align training and quality standards with business objectives. The role also involves identifying process improvements, supporting continuous learning, and driving compliance with regulatory and client-specific requirements.<br>Qualifications<br> Strong expertise in training design and delivery, including developing curricula, training materials, and facilitation for customer support or BPO environments. Experience in quality assurance, performance monitoring, and implementing quality frameworks, including audits, scorecards, and continuous improvement initiatives. Skills in data analysis and reporting, with the ability to interpret KPIs, customer satisfaction metrics, and operational data to inform training and quality strategies. Excellent communication, presentation, and coaching skills, with the ability to engage diverse teams and provide clear, constructive feedback. Proven ability to collaborate cross-functionally with operations, HR, and client teams, managing multiple projects and deadlines in a fast-paced environment. Background in CX, contact center operations, or BPO services; experience in AI-supported customer service or digital channels is an advantage. Knowledge of compliance and data privacy standards; familiarity with HIPAA and GDPR or similar frameworks is beneficial. Bachelor’s degree in Business, Management, Education, or a related field, or equivalent practical experience. Strong organizational and problem-solving skills, with a focus on process optimization and continuous learning. Proficiency

Company Description ALIGANZA PHARMACEUTICAL is an Egyptian company operating in the pharmaceutical and healthcare sector, established in 2023. The company focuses on science-based healthcare, delivering high-quality therapeutic solutions that address real clinical needs. ALIGANZA develops, manufactures, and markets innovative products in fertility and reproductive wellness, bone and joint health, and muscle recovery and mobility support. Guided by scientific integrity, ethical responsibility, and a patient-centered approach, the company aims to shape the future of therapeutic care in Egypt’s fast-growing pharmaceutical market. ALIGANZA follows a hybrid manufacturing model, combining in-house development with contract manufacturing partnerships to ensure quality, flexibility, and sustainable growth. Role Description The District Sales Manager is a full-time, on-site role based in Cairo East, Egypt, responsible for leading and driving sales performance across a defined territory. This role oversees a team of medical representatives and sales professionals, setting territory objectives, monitoring performance, and ensuring alignment with ALIGANZA’s commercial strategy and ethical standards. Day-to-day responsibilities include coaching and mentoring the sales team, planning field visits, supporting product launches, and building strong relationships with healthcare professionals, distributors, and key accounts. The District Sales Manager will analyze market data and competitive activity, develop territory action plans, and provide regular reports and forecasts to senior management. The role also collaborates closely with marketing, medical, and supply chain teams to ensure effective execution of promotional activities and reliable product availability. Qualifications Proven experience in pharmaceutical or healthcare sales, with at least 1–4 years in a supervisory or district management role. Strong leadership and people management abilities, including coaching, performance management, and team development. Solid understanding of the Egyptian pharmaceutical market, preferably in fertility, bone and joint health, or related therapeutic areas. Demonstrated skills in territory planning, target setting, forecasting, and data-driven decision-making. Excellent communication, negotiation, and relationship-building skills with healthcare professionals and key stakeholders. Ability to work on-site in Cairo and travel frequently within the assigned district as business needs require. Bachelor’s degree in Pharmacy, Medicine, Science, or a related field; an MBA or commercial qualification is an advantage. Commitment to ethical promotion, compliance with local regulations, and alignment with ALIGANZA’s values of scientific integrity and patient-centered impact. Proficiency in MS Office and basic CRM tools; strong organizational skills and ability to manage multiple priorities. Professional proficiency in English and Arabic, both written and spoken.

Job Summary The Program Manager / Delivery Manager is responsible for planning, coordinating, and ensuring the successful delivery of complex programs within the public sector. This role ensures that projects are executed on time, within budget, and aligned with organizational and governmental objectives. The role involves close collaboration with business stakeholders, technical teams, vendors, and senior leadership to manage program execution, mitigate risks, oversee budgets, and ensure overall delivery excellence.<br>Key Responsibilities Program & Delivery Management Lead end-to-end delivery of programs and initiatives across multiple projects. Develop, maintain, and track program plans, timelines, and deliverables. Monitor progress and ensure key milestones are achieved. Ensure projects are delivered on time, within scope, and within budget. Manage interdependencies across projects, teams, and external partners. Stakeholder Management Engage and communicate with internal and external stakeholders, including government entities and partners. Prepare and present regular program status reports to senior management. Manage stakeholder expectations and address concerns proactively. Facilitate alignment between business and technical teams. Risk & Issue Management Identify, assess, and mitigate program risks and issues. Establish risk management frameworks and escalation processes. Ensure timely resolution of issues impacting delivery. Budget & Resource Management Develop and manage program budgets and forecasts. Ensure optimal allocation and utilization of resources. Monitor financial performance and report variances. Governance & Reporting Ensure compliance with governance frameworks, policies, and public sector regulations. Establish and maintain reporting structures and dashboards. Drive transparency, accountability, and audit readiness across the program.<br>Qualifications & Experience Bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field Proven experience in program or delivery management, preferably within the public sector or large-scale environments Strong understanding of governance, compliance, and regulatory frameworks Relevant certifications (e.g., PMP, PRINCE2, Agile) are a plus<br>Skills & Competencies Technical Skills Program and Project Management Agile and Waterfall methodologies Budget and Financial Management Risk and Issue Management Vendor and Contract Management Governance and Reporting Soft Skills Leadership and team management Strong communication and presentation skills Problem-solving and critical thinking Stakeholder engagement and management Planning and organizational skills Decision-making and accountability<br>Tools & Technologies Jira Microsoft Project Azure Dev Ops Power BIMicrosoft Office Suite (Excel, Power Point, Word) Share Point<br>Key Performance Indicators (KPIs) Delivery of projects within agreed timelines Delivery within approved budgets Stakeholder satisfaction and engagement levels Effectiveness in risk and issue management Achievement of program objectives and outcomes Quality, compliance, and audit readiness of deliverables

Company Description Art of Service is a Giza-based branding and creative services company that has been elevating brands across Egypt and the Middle East since 2016. The team combines brand strategy, premium visual design, and precise execution to deliver end-to-end solutions, from visual identity and packaging to websites, digital campaigns, and signage. The company partners with startups, established corporations, and leading organizations to translate their vision into impactful branding and marketing assets that drive recognition and growth. Every project reflects a commitment to quality, elegance, and innovation, blending Egyptian creativity with world-class standards. Art of Service offers a collaborative environment for professionals who want to work on diverse, high-visibility projects across multiple industries. Role Description The Business Development Manager is a full-time, on-site role based in Giza, responsible for driving revenue growth and expanding Art of Service’s client portfolio. This role involves identifying and qualifying new business opportunities, building and managing a robust sales pipeline, and conducting client meetings and presentations to understand branding and marketing needs. The Business Development Manager will prepare proposals, quotations, and contracts, negotiate terms, and follow up to close deals while ensuring a smooth handover to the delivery teams. Day-to-day tasks include market research, competitor analysis, and networking to develop strategic relationships with key decision-makers in target industries. The role also requires maintaining strong relationships with existing clients, monitoring client satisfaction, and collaborating closely with design, marketing, and production teams to align solutions with client objectives. Qualifications Strong business development and sales skills, including lead generation, prospecting, and pipeline management. Experience in client relationship management, account management, and stakeholder communication. Understanding of branding, marketing, and creative services, preferably within agencies or related industries. Ability to conduct market research, analyze trends, and identify new sectors or segments for growth. Proficiency in preparing and delivering persuasive presentations, proposals, and commercial offers. Excellent negotiation, closing, and contract management skills with a focus on win-win outcomes. Strong organizational, time-management, and follow-up skills, with the ability to manage multiple opportunities simultaneously. Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience. Previous experience in B2B sales, preferably in branding, advertising, printing, or digital marketing services. Fluency in English and Arabic, with clear written and verbal communication skills. Comfort working on-site in Giza and meeting clients across Egypt as needed. Self-motivated, target-oriented, and collaborative, with a

Company Description Horizon Operation & Management is a specialized provider of integrated urban operation and management services for national giga-scale projects. The company operates to high professional standards, focusing on efficiency, quality, and sustainability across urban facilities and services. Horizon is culture-driven and people-focused, aiming to improve daily life and enhance well-being in the communities it serves. By using modern operating systems, performance methodologies, and AI-powered smart platforms, the company delivers measurable value for partners and clients. As a Chinese–Egyptian joint venture, Horizon combines international best practices with deep local market knowledge and currently manages major projects such as the Central Business District at Egypt’s New Capital under a long-term contract.<br>Role Description The Mechanical Procurement Manager – Facility Experience is a full-time, on-site role based in Cairo, Egypt. This role is responsible for managing end-to-end procurement activities for mechanical systems and equipment across facility operations, including HVAC, plumbing, fire protection, and other building services. Day-to-day tasks include sourcing and evaluating suppliers, preparing RFQs and RFPs, negotiating contracts and pricing, and ensuring timely delivery of materials and spare parts. The role collaborates closely with engineering, maintenance, operations, and finance teams to align technical specifications with budget, compliance, and project timelines. The Mechanical Procurement Manager also monitors supplier performance, maintains accurate procurement records, supports quality inspections, and contributes to continuous improvement of procurement processes and cost optimization across assigned facilities.<br>Qualifications<br> Strong Mechanical Engineering background, with hands-on understanding of mechanical systems and components used in building and facility operations. Proficiency in Maintenance and Inspection practices, enabling effective evaluation of technical specifications, service requirements, and quality standards for procured items. Ability to interpret technical drawings and specifications using Computer-Aided Design (CAD) tools to support accurate procurement decisions. Familiarity with Automotive and related mechanical equipment, particularly where facility fleets, utility vehicles, or specialized mechanical assets are involved. Bachelor’s degree in Mechanical Engineering or a related field; advanced certifications in procurement, supply chain, or facilities management are an advantage. Proven experience in procurement or supply chain management within facilities, construction, or heavy industry environments. Strong negotiation, vendor management, and contract management skills, with attention to cost, quality, and delivery performance. Comfort with ERP or procurement systems, data analysis, and reporting to support decision-making and process improvement. Effective communication and collaboration skills, with the ability to work in cross-functional, multicultural teams. Fluency in English is required; Arabic language skills are highly beneficial.

Company Description Horizon Operation & Management is a specialized provider of integrated urban operation and management services for national giga-scale projects. The company operates to high professional standards, focusing on efficiency, quality, and sustainability across urban facilities and services. Horizon is culture-driven and people-focused, aiming to improve daily life and enhance well-being in the communities it serves. By using modern operating systems, performance methodologies, and AI-powered smart platforms, the company delivers measurable value for partners and clients. As a Chinese–Egyptian joint venture, Horizon combines international best practices with deep local market knowledge and currently manages major projects such as the Central Business District at Egypt’s New Capital under a long-term contract.<br>Role Description The Mechanical Procurement Manager – Facility Experience is a full-time, on-site role based in Cairo, Egypt. This role is responsible for managing end-to-end procurement activities for mechanical systems and equipment across facility operations, including HVAC, plumbing, fire protection, and other building services. Day-to-day tasks include sourcing and evaluating suppliers, preparing RFQs and RFPs, negotiating contracts and pricing, and ensuring timely delivery of materials and spare parts. The role collaborates closely with engineering, maintenance, operations, and finance teams to align technical specifications with budget, compliance, and project timelines. The Mechanical Procurement Manager also monitors supplier performance, maintains accurate procurement records, supports quality inspections, and contributes to continuous improvement of procurement processes and cost optimization across assigned facilities.<br>Qualifications<br> Strong Mechanical Engineering background, with hands-on understanding of mechanical systems and components used in building and facility operations. Proficiency in Maintenance and Inspection practices, enabling effective evaluation of technical specifications, service requirements, and quality standards for procured items. Ability to interpret technical drawings and specifications using Computer-Aided Design (CAD) tools to support accurate procurement decisions. Familiarity with Automotive and related mechanical equipment, particularly where facility fleets, utility vehicles, or specialized mechanical assets are involved. Bachelor’s degree in Mechanical Engineering or a related field; advanced certifications in procurement, supply chain, or facilities management are an advantage. Proven experience in procurement or supply chain management within facilities, construction, or heavy industry environments. Strong negotiation, vendor management, and contract management skills, with attention to cost, quality, and delivery performance. Comfort with ERP or procurement systems, data analysis, and reporting to support decision-making and process improvement. Effective communication and collaboration skills, with the ability to work in cross-functional, multicultural teams. Fluency in English is required; Arabic language skills are highly beneficial.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p>Senior Project Manager</p><br><br><br>Job Scope <br><p>We are seeking an experienced and results-driven <strong>Senior Project Manager</strong> to lead the successful delivery of strategic technology and professional services projects across multiple customers and regions. The ideal candidate will have a strong background in project governance, stakeholder management, risk management, and end-to-end project delivery within enterprise IT environments.</p><br> <p>As a Senior Project Manager, you will be responsible for managing complex projects, ensuring alignment with customer objectives, maintaining project profitability, and driving exceptional customer satisfaction.</p><br><br><br>Main Duties and Responsibilities <br><ul> <li>Lead the planning, execution, monitoring, and closure of multiple concurrent projects.</li> <li>Manage project scope, schedule, budget, resources, risks, and dependencies.</li> <li>Establish project governance frameworks and ensure compliance with organizational delivery standards.</li> <li>Serve as the primary point of contact for customers, executive stakeholders, and delivery teams.</li> <li>Facilitate project kick-off meetings, steering committees, status reviews, and executive reporting.</li> <li>Develop and maintain project plans, RAID logs, communication plans, and project documentation.</li> <li>Coordinate cross-functional teams, including consultants, architects, engineers, partners, and third-party vendors.</li> <li>Proactively identify project risks and issues and drive mitigation and resolution plans.</li> <li>Track project financials, including revenue recognition, profitability, forecasting, and resource utilization.</li> <li>Ensure high levels of customer satisfaction through effective communication and delivery excellence.</li> <li>Support contract and Statement of Work (SOW) management, change requests, and project governance processes.</li> <li><span>Contribute to continuous improvement initiatives within the PMO.</span></li> </ul><br><br>Position Requirements <br><p><strong>Required Qualifications</strong></p><br> <ul> <li>Proven experience managing medium to large-scale infrastructure, cloud, virtualization, digital transformation, or software implementation projects.</li> <li>Strong knowledge of project management methodologies (Waterfall, Agile, Hybrid).</li> <li>Experience managing project budgets, forecasts, and resource planning.</li> <li>Excellent stakeholder management and executive communication skills.</li> <li>Strong problem-solving, negotiation, and decision-making capabilities.</li> <li>Ability to work effectively in a fast-paced, multinational environment.</li> <li>Proficiency with project management tools such as Microsoft Project, Jira, Smartsheet, Asana, or similar platforms.</li> </ul> <p><strong>Preferred Qualifications</strong></p><br> <ul> <li>PMP (Project Management Professional) certification.</li> <li>PRINCE2, Agile, Scrum Master, or equivalent certifications.</li> <li>Experience in VMware, Broadcom, cloud, infrastructure modernization, or data center transformation projects.</li> <li>Experience managing geographically distributed teams across different regions.</li> </ul> <p><strong>Success Metrics</strong></p><br> <ul> <li>On-time project delivery</li> <li>Budget adherence and project profitability</li> <li>Customer Satisfaction (CSAT)</li> <li>Risk and issue management effectiveness</li> <li>Resource utilization and forecasting accuracy</li> <li>Stakeholder satisfaction and executive reporting quality</li> </ul><br><br>Education <br><ul> <li>Bachelor’s degree in business administration, Information Technology, Engineering, or a related field.</li> </ul><br><br>Experience <br><ul> <li>8+ years of project management experience in enterprise IT, consulting services, or professional services organizations.</li> </ul> <p>#LI-DNI</p><br><br><br><br> </div>

Company Description Radisson Blu Hotel, Cairo Heliopolis is a stylish, upscale hotel located just 3 kilometers from Cairo International Airport, offering convenient access for both business and leisure travelers. Guests enjoy elegant rooms and suites with upscale amenities, including free high-speed Wi‑Fi, daily newspapers, and turndown service. The hotel features a variety of dining options, such as fresh Italian cuisine at Pescatore Restaurant, light bites at Gourmet House, and cocktails at 1122 Bar or by the rooftop pool. Facilities include a fitness room, spa, rooftop pool with city views, and flexible indoor and outdoor event spaces supported by an experienced events and catering team. Its strategic location and modern services make it a sought-after venue for corporate meetings, family functions, and short stays near the airport. Role Description The Assistant PR & Marketing Manager is a full-time, on-site role based at Radisson Blu Hotel, Cairo Heliopolis in Cairo, Egypt. This role supports the planning and execution of public relations and marketing activities that promote the hotel’s brand, services, and events across local and regional markets. Day-to-day tasks include assisting with the creation of press materials, coordinating media outreach, managing social media and digital content calendars, and supporting the development of marketing campaigns and promotional offers. The role also involves liaising with internal departments to gather information and stories, maintaining PR and media databases, tracking campaign performance, and ensuring brand standards are consistently applied across all communication channels. The Assistant PR & Marketing Manager collaborates closely with the sales, events, and operations teams to maximize visibility, drive occupancy, and enhance the guest experience. Qualifications Strong Public Relations and Media Relations skills, with the ability to build and maintain positive relationships with journalists, influencers, and key external stakeholders. Experience drafting and editing Press Releases and related PR materials aligned with brand voice and messaging. Excellent Communication and Strategic Communications abilities, including clear written and verbal communication in English; Arabic proficiency is an advantage. Background in marketing or hospitality marketing, with familiarity in digital and social media channels and basic content creation. Bachelor’s degree in Marketing, Public Relations, Communications, Hospitality Management, or a related field, or equivalent relevant experience. Strong organizational skills, attention to detail, and the ability to manage multiple projects and deadlines in a fast-paced environment. Comfort working collaboratively with cross-functional teams and engaging professionally with guests, partners, and vendors. Previous experience in hospitality, tourism, or lifestyle brands is preferred.

About the Role Healtha.me is hiring a full-time E-commerce Marketing Manager to lead brand growth, product launches, campaigns, and marketing execution for our health and wellness brands from our office in 6th of October City.<br>This is a key role for someone who can think strategically, guide creative direction, build campaign plans, improve customer messaging, and help turn attention into sales. The Marketing Manager works closely with the Graphic and Media Designer, who creates the visuals, banners, ads, videos, and campaign assets.<br>Responsibilities• Plan and manage marketing campaigns for Healtha.me and its brands.• Lead product launch marketing, including messaging, offers, content direction, and campaign planning.• Create content calendars and campaign briefs for the website, social platforms, email, Whats App, ads, and promotions.• Guide the Graphic and Media Designer on required visuals, ads, banners, reels, product graphics, and campaign assets.• Support paid advertising with ad angles, hooks, copy, offers, and creative testing ideas.• Coordinate influencers, creators, UGC content, and brand collaborations when needed.• Improve product pages, website messaging, landing pages, promotions, and the customer journey.• Track marketing performance and report what is working, what is not, and what should improve.<br>Requirements• Fluent Arabic and English, written and spoken.• Experience in e-commerce marketing, digital marketing, brand marketing, or campaign management.• Strong understanding of content planning, customer psychology, online sales, and paid advertising basics.• Able to write strong marketing copy, campaign briefs, captions, offers, and product messaging.• Organized, proactive, detail-oriented, and able to manage multiple campaigns and deadlines.• Available to work full-time in person in 6th of October City.<br>Preferred Experience with Shopify, health, wellness, beauty, supplements, pharmacy, consumer product brands, paid ads, influencer marketing, product launches, email marketing, Whats App marketing, or brand growth is preferred.<br>How to Apply Please send your CV and answer the questions below:1. What experience do you have in e-commerce marketing or brand growth?2. Have you managed product launches, campaigns, content calendars, or paid ads before?3. Do you have experience with Shopify, Meta Ads, Tik Tok Ads, influencers, email, or Whats App marketing?4. Are you fluent in Arabic and English and available to work full-time in 6th of October City?5. Please share examples of campaigns, brands, pages, or marketing work you have managed.<br>Priority will be given to candidates with strong e-commerce marketing experience, campaign ownership, clear communication, and a proven ability to grow brands.

<p>Are you a visionary leader with a passion for driving growth in the dynamic world of engineering and construction? We are seeking an exceptional <strong>Business Development Manager</strong> to spearhead our expansion efforts in <strong>Cairo, Egypt</strong>. This is an unparalleled opportunity to make a significant impact, working <strong>on-site</strong> to cultivate key relationships and unlock new horizons.</p><p><strong>Overview:</strong> As our Business Development Manager, you will be at the forefront of our strategic initiatives, identifying and securing new business opportunities within the construction, civil engineering, and architecture sectors. You will be instrumental in shaping our market presence and driving substantial revenue growth in a vibrant and expanding market.</p><ul><li><strong>Responsibilities:</strong></li><li><strong>Develop and execute comprehensive business development strategies</strong> to achieve ambitious sales targets and market share growth.</li><li><strong>Identify and qualify new business opportunities</strong> in the construction, civil, and architectural engineering domains.</li><li><strong>Cultivate and nurture strong relationships</strong> with key clients, partners, and stakeholders across the industry.</li><li><strong>Lead the full sales cycle</strong> from lead generation and initial contact through proposal development, negotiation, and contract closure.</li><li><strong>Conduct thorough market research</strong> to understand industry trends, competitor activities, and customer needs.</li><li><strong>Collaborate closely with internal teams</strong> including engineering, project management, and marketing to ensure seamless project delivery and client satisfaction.</li><li><strong>Prepare compelling presentations and proposals</strong> that articulate our value proposition and capabilities.</li><li><strong>Represent the company at industry events</strong>, conferences, and networking functions to enhance brand visibility.</li></ul><p><strong>Skills &amp; Technologies:</strong> This role demands a powerful blend of <strong>strategic thinking, persuasive communication, and deep industry knowledge</strong>. You will leverage your expertise in <strong>Business Development, Sales, Negotiation, and Client Relationship Management</strong>. A strong understanding of <strong>Construction Industry Knowledge, Civil Engineering Principles, and Architecture Concepts</strong> will be vital to your success.</p><p><strong>Growth Opportunities:</strong> This position offers immense potential for professional advancement. As a key leader, you will have the opportunity to build and mentor a team, influence strategic direction, and take on increasing responsibilities within our rapidly growing organization.</p><p><strong>Team &amp; Culture:</strong> Join a collaborative and innovative team dedicated to excellence. We foster a culture of empowerment, continuous learning, and mutual support, where your contributions are valued and celebrated. You'll be part of a group passionate about shaping the future of infrastructure and design in Egypt.</p><p><strong>Impact:</strong> Your work will directly contribute to our company's expansion and success in a critical market. You will be responsible for forging partnerships that lead to iconic projects and enduring client relationships, leaving a tangible mark on the built environment of Cairo.</p>

Business Development Manager – IT Outsourcing & System Integration???? Egypt / GCC Region · Full-time · 10+ years experience<br>About the Role:We are seeking an experienced and results-driven Business Development Manager with a strong background in IT Outsourcing, System Integration, Digital Transformation, and Managed Services. You will drive business growth, develop strategic partnerships, identify new market opportunities, and manage enterprise customer relationships across the Egypt, Africa, and GCC markets. The ideal candidate brings strong industry knowledge, excellent relationship management skills, and a proven record of selling technology solutions and professional services to enterprise customers.<br>Key Responsibilities Business Development & Sales Identify and develop new business opportunities in Outsourcing, System Integration, Managed Services, and Digital Transformation. Build and manage a strong sales pipeline to achieve revenue and growth targets. Develop strategic relationships with enterprise customers, telecom operators, government entities, and system integrators. Lead end-to-end sales cycles: prospecting, qualification, proposal submission, negotiation, and deal closure. Conduct customer meetings, presentations, and solution workshops. Account Management Manage key enterprise accounts and maintain long-term customer relationships. Understand customer business requirements and propose suitable technology solutions. Identify upselling and cross-selling opportunities across existing accounts. Ensure high customer satisfaction and successful project delivery coordination. Partnerships & Alliances Build strategic partnerships with technology vendors and channel partners. Coordinate with vendors on pricing, deal registration, certifications, and joint go-to-market activities. Develop alliances with telecom operators, cloud providers, and IT service providers. Potential ecosystem partners include: Microsoft, Cisco, Oracle, Huawei, and Kaspersky. Market Expansion Identify new market segments and emerging business opportunities. Conduct market research and competitor analysis. Develop go-to-market strategies for new services and solutions. Participate in industry events, conferences, and networking activities. Proposal & Commercial Management Prepare commercial proposals, RFP/RFQ responses, and solution presentations. Coordinate with technical and delivery teams to build winning solutions. Negotiate contracts, pricing models, SLAs, and commercial terms. Ensure profitability and alignment with company objectives.<br>Required Qualifications Education Bachelor's degree in Computer Science, Information Technology, Business Administration, Engineering, or a related field. MBA is a plus. Experience Minimum 10 years in Business Development, Sales, or Account Management within: IT Outsourcing, System Integration, Managed Services, Digital Transformation, or Technology Consulting. Proven experience working with enterprise and government customers. Strong understanding of ICT solutions, cloud services, cybersecurity, infrastructure, and software services. GCC/Africa market experience is highly preferred. An existing network within telecom, enterprise, or government sectors is a strong advantage.

JOB TITLESenior Design Manager | MAF Retail | Retail Corporate Egypt<br>ROLE SUMMARYThe Senior Design Manager will lead the creative direction for our e-commerce brand across product design, media campaigns, and UX. The role holder will mentor a team of designers to successfully translate MAF Retail’s global brand into a best-in-class local e-commerce experience.<br>ROLE PROFILETranslate briefs into clear design direction, timelines, and priorities across e-commerce product pages, media campaigns (paid/owned/earned), CRM visuals, and UI/UXPartner with digital marketing (Performance & CRM), e-commerce, UX, product, and on-site teams, as well as regional stakeholders, to align on brand standards and deliver impactful creative solutions based on business objectives Oversee end-to-end creative delivery, ensuring outputs are optimized for e-commerce performance, and balance creative excellence with commercial speed and scalability Manage, mentor, and inspire a multidisciplinary design team (graphic, digital, UI/UX), identifying training needs and driving performance management to build a strong talent pipeline Act as the central point of contact for incoming creative requests, managing the end-to-end delivery from concept to final asset deployment Adapt global brand guidelines into high-quality, customer-centric creative executions that ensure a consistent experience across all digital touchpoints Ability to analyze e-commerce performance data and campaign metrics to continuously optimize and iterate visual design strategies. Proven expertise in project prioritization, resource allocation, and workflow optimization to deliver high-volume assets under tight commercial timelines<br>REQUIREMENTSBachelor's degree in Graphic Design, Visual Arts, or a related field7+ years of professional experience in graphic design, branding, animation, and video production. Experience within a Creative Design Agency or Ecommerce Retail Organization is a MUST. Deep understanding of user experience, interface design, and conversion rate optimization (CRO) principles to ensure creative assets directly drive online retail performance Excellent communication, presentation, and stakeholder management skills. Experience in management is a MUST.<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

Business Development Manager – IT Outsourcing & System Integration???? Egypt / GCC Region · Full-time · 10+ years experience<br>About the Role:We are seeking an experienced and results-driven Business Development Manager with a strong background in IT Outsourcing, System Integration, Digital Transformation, and Managed Services. You will drive business growth, develop strategic partnerships, identify new market opportunities, and manage enterprise customer relationships across the Egypt, Africa, and GCC markets. The ideal candidate brings strong industry knowledge, excellent relationship management skills, and a proven record of selling technology solutions and professional services to enterprise customers.<br>Key Responsibilities Business Development & Sales Identify and develop new business opportunities in Outsourcing, System Integration, Managed Services, and Digital Transformation. Build and manage a strong sales pipeline to achieve revenue and growth targets. Develop strategic relationships with enterprise customers, telecom operators, government entities, and system integrators. Lead end-to-end sales cycles: prospecting, qualification, proposal submission, negotiation, and deal closure. Conduct customer meetings, presentations, and solution workshops. Account Management Manage key enterprise accounts and maintain long-term customer relationships. Understand customer business requirements and propose suitable technology solutions. Identify upselling and cross-selling opportunities across existing accounts. Ensure high customer satisfaction and successful project delivery coordination. Partnerships & Alliances Build strategic partnerships with technology vendors and channel partners. Coordinate with vendors on pricing, deal registration, certifications, and joint go-to-market activities. Develop alliances with telecom operators, cloud providers, and IT service providers. Potential ecosystem partners include: Microsoft, Cisco, Oracle, Huawei, and Kaspersky. Market Expansion Identify new market segments and emerging business opportunities. Conduct market research and competitor analysis. Develop go-to-market strategies for new services and solutions. Participate in industry events, conferences, and networking activities. Proposal & Commercial Management Prepare commercial proposals, RFP/RFQ responses, and solution presentations. Coordinate with technical and delivery teams to build winning solutions. Negotiate contracts, pricing models, SLAs, and commercial terms. Ensure profitability and alignment with company objectives.<br>Required Qualifications Education Bachelor's degree in Computer Science, Information Technology, Business Administration, Engineering, or a related field. MBA is a plus. Experience Minimum 10 years in Business Development, Sales, or Account Management within: IT Outsourcing, System Integration, Managed Services, Digital Transformation, or Technology Consulting. Proven experience working with enterprise and government customers. Strong understanding of ICT solutions, cloud services, cybersecurity, infrastructure, and software services. GCC/Africa market experience is highly preferred. An existing network within telecom, enterprise, or government sectors is a strong advantage.

JOB TITLESenior Design Manager | MAF Retail | Retail Corporate Egypt<br>ROLE SUMMARYThe Senior Design Manager will lead the creative direction for our e-commerce brand across product design, media campaigns, and UX. The role holder will mentor a team of designers to successfully translate MAF Retail’s global brand into a best-in-class local e-commerce experience.<br>ROLE PROFILETranslate briefs into clear design direction, timelines, and priorities across e-commerce product pages, media campaigns (paid/owned/earned), CRM visuals, and UI/UXPartner with digital marketing (Performance & CRM), e-commerce, UX, product, and on-site teams, as well as regional stakeholders, to align on brand standards and deliver impactful creative solutions based on business objectives Oversee end-to-end creative delivery, ensuring outputs are optimized for e-commerce performance, and balance creative excellence with commercial speed and scalability Manage, mentor, and inspire a multidisciplinary design team (graphic, digital, UI/UX), identifying training needs and driving performance management to build a strong talent pipeline Act as the central point of contact for incoming creative requests, managing the end-to-end delivery from concept to final asset deployment Adapt global brand guidelines into high-quality, customer-centric creative executions that ensure a consistent experience across all digital touchpoints Ability to analyze e-commerce performance data and campaign metrics to continuously optimize and iterate visual design strategies. Proven expertise in project prioritization, resource allocation, and workflow optimization to deliver high-volume assets under tight commercial timelines<br>REQUIREMENTSBachelor's degree in Graphic Design, Visual Arts, or a related field7+ years of professional experience in graphic design, branding, animation, and video production. Experience within a Creative Design Agency or Ecommerce Retail Organization is a MUST. Deep understanding of user experience, interface design, and conversion rate optimization (CRO) principles to ensure creative assets directly drive online retail performance Excellent communication, presentation, and stakeholder management skills. Experience in management is a MUST.<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>Manager II, People Solutions Center<br><p>Job Description</p><br><br>We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. <br>The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br>The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<br>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.<p><b>Role Overview</b></p><br><br><p><br><span>The People Solution Center Manager is the first point of contact for all PSC Supervisors as well for the main stakeholders in that region.<br>This is a position that suits naturally positive people who enjoy making people's lives easier, and it will also appeal to those who enjoy problem solving.</span></p><br><br><p><span>The People Solution Center Manager is the first point of contact for all PSC Supervisors as well for the main stakeholders in that region.</span></p><br><br><p><span>A PSC Manager will work with the PSC team members to embrace the culture of providing a fully dedicated and motivated employee experience that is positive, proactive, and professional. The PSC Manger should strive to build a team of individuals who are passionate and committed to continuous process improvement; results driven and highly team oriented.</span></p><br><br><p><span>This person will be a natural leader who will drive a team of PSC Reps from different countries, languages, and cultures; an energetic ambassador of the PSC brand and always ready to talk about the change we are making in the daily lives of our Game Changers.</span></p><br><br><p><br><b>Key Responsibilities</b></p><br><br><p><span>- Provides day-to-day support and guidance to a team of PSC professionals</span></p><br><br><p><span>- Organizes and conducts one-on-one performance/coaching meetings with PSC SupV</span></p><br><br><p><span>- Oversees the daily operations and performance of the assigned PSC team</span></p><br><br><p><span>- Must be able to make ad hoc decisions regarding PSC-Reps responsibilities</span></p><br><br><p><span>- Oversees all aspects of HR practices and processes provided by the PSC</span></p><br><br><p><span>- Provides regular and as-needed feedback and conducts team meetings and huddles</span></p><br><br><p><span>- Reporting and analysis of people related metrics</span></p><br><br><p><span>- High-level case management and day-to-day backlog management across all support channels</span></p><br><br><p><span>- Analyzing data to understand business needs and incorporate these into strategic development plans</span></p><br><br><p><span>- Understanding, analyzing and interpreting data trends to create action plans for improvement</span></p><br><br><p><span>- Be a key point of contact for PSC professionals; PSBPs and PSC Associate Director, regional PS Director and main stakeholders</span></p><br><br><p><span>- Good understanding of PSC processes &amp; procedures for different European countries, languages and cultures is an advantage</span></p><br><br><p><span>- Day to day supervision of the PSC team. This includes attendance and daily work</span></p><br><br><p><span>- Acting responsibly and driving the performance of the PSC</span></p><br><br><p><span>- Ensure service levels and defined goals of the PSC are met</span></p><br><br><p><span>- Monitor call, chat, email and ticket volumes on a daily basis and adjust staffing as needed</span></p><br><br><p><span>- Provide ad hoc reporting as required</span></p><br><br><p><span>- Act as escalation and SME for employee calls as needed</span></p><br><br><p><span>- Assess individual training needs of PSC staff and ensure they are met</span></p><br><br><p><span>- Identify and implement strategies to build team effectiveness. Identify training needs of PSC representatives to improve their operational efficiency</span></p><br><br><p><span>- Regularly update PSC representatives on process and policy changes through regular connections and facilitation.</span></p><br><br><br><p>Location:</p><br><br>EGY Cairo Egypt-Smart Village Building B2110<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time2026-06-01<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. Learn more at www.hbfuller.com.</span></p><br><p><b>Position Title: Assistant Credit Manager<br>Location: 6th October City, Cairo</b><br>&nbsp;</p><br><b>Position Overview</b><br>H.B. Fuller seeks an <b>IMEA Assistant Credit Manager</b> to support customer credit risk management, collections, and accounts receivable performance across Egypt and the Middle East, while providing guidance to India, Africa, and Türkiye. This role partners with Sales, Customer Service, and Finance teams to minimize credit risk, optimize cash flow, and support business growth. The position also oversees collection activities, customer risk assessments, and credit reporting processes across the region.<br>This position will be reporting to EIMEA Credit Manager based in Portugal. This will be Hybrid position 3 days office and 2 days' work from home.<br>&nbsp;<br><p><b>Primary Responsibilities</b></p><br><ul><li><p>Assess customer credit risk and assign credit limits within authority levels</p><br></li><li><p>Partner with sales teams and customers to mitigate credit risk exposure</p><br></li><li><p>Lead customer account reviews and resolve complex credit issues</p><br></li><li><p>Supervise collection activities and order hold resolution processes</p><br></li><li><p>Monitor aging accounts and ensure compliance with service level agreements</p><br></li><li><p>Escalate delinquency, insolvency, and high-risk account situations</p><br></li><li><p>Support monthly Credit and Accounts Receivable reporting activities</p><br></li><li><p>Coach and develop Credit Specialists, Analysts, and Supervisors<br>&nbsp;</p><br></li></ul><p><b>Minimum Requirements</b></p><br><ul><li><p>Bachelor's degree in business, Finance, Accounting, or related field</p><br></li><li><p>5–7 years of experience in credit, collections, finance, or commercial risk management</p><br></li><li><p>Proficiency in accounts receivable systems and Microsoft Office applications</p><br></li><li><p>Strong negotiation, analytical, and communication skills in English and Arabic</p><br></li><li><p>Authorization to work in the applicable location and ability to travel regionally (2–4 trips annually)<br>&nbsp;</p><br></li></ul><p><b>Preferred Requirements</b></p><br><ul><li><p>MBA or advanced degree in Finance or Business</p><br></li><li><p>Experience with SAP ERP systems</p><br></li><li><p>Professional credit certification (CICP, ICCE, or CGCE)</p><br></li><li><p>Experience leading credit, collection, or accounts receivable teams across multiple markets<br>&nbsp;</p><br></li></ul><br><p><span><i>H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.</i></span></p><br><p><span><i>H.B. Fuller does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with H.B. Fuller, a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, H.B. Fuller shall not be obligated for payment of any fee or compensation.</i></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.</p><br><p><b><span><span>Associate Manager, Manufacturing Operations</span></span></b><br><span><span>Location:</span>&nbsp;<span>Egypt</span></span></p><br><br><p><span><span>Function:</span>&nbsp;<span>Manufacturing Operations</span></span></p><br><p><b><span><span>Overview</span></span></b></p><br><br><p><span><span>We are looking for an experienced and driven</span><span>Manufacturing Operations leader</span><span>to oversee production activities, ensure operational excellence, and deliver high-quality products safely and efficiently. This role plays a critical part in</span><span>optimizing</span><span>production performance, driving continuous improvement, and developing high-performing teams.</span></span></p><br><br><p><b><span><span>About the Role</span></span></b></p><br><br><p><span><span>As an Associate Manager, Manufacturing Operations, you will lead daily production processes, ensuring alignment with production plans, quality standards, and safety requirements. You will collaborate cross-functionally with Planning, Quality, Maintenance, and Warehouse teams to deliver efficient and uninterrupted operations while driving continuous improvement initiatives such as LEAN and TPM.</span></span></p><br><br><p><b><span><span>About the Team / Department</span></span></b></p><br><br><p><span><span>You will join a dynamic Manufacturing Operations team focused on delivering operational excellence in a fast-paced FMCG environment. The team collaborates closely with Supply Chain, Quality, Engineering, and Logistics to meet business goals and serve customers effectively.</span></span></p><br><br><p><b><span><span>Responsibilities</span></span></b></p><br><br><ul><li><span><span>Execute production plans in coordination with Factory Planning to meet volume, timing, and quality targets</span></span></li></ul><br><ul><li><span><span>Lead and supervise production teams, ensuring clear accountability, performance, and adherence to standards</span></span></li></ul><br><ul><li><span><span>Monitor and improve production line performance using KPIs and performance management tools</span></span></li></ul><br><ul><li><span><span>Ensure product quality by</span><span>maintaining</span><span>process control, minimizing waste, and reducing scrap levels</span></span></li></ul><br><ul><li><span><span>Drive continuous improvement initiatives using TPM and Lean methodologies</span></span></li></ul><br><ul><li><span><span>Maintain compliance with Safety, Health &amp; Environment (SHE) standards and promote a safety-first culture</span></span></li></ul><br><ul><li><span><span>Collaborate with Maintenance to ensure equipment reliability and</span><span>optimal</span><span>performance</span></span></li></ul><br><ul><li><span><span>Oversee SAP production order execution, variance analysis, and inventory accuracy</span></span></li></ul><br><ul><li><span><span>Lead warehouse coordination and finished goods flow to ensure smooth</span><span>logistics</span><span>operations</span></span></li></ul><br><ul><li><span><span>Develop and coach team members, enabling skill-building and career progression</span></span></li></ul><br><p><b><span><span>Experience</span><span>You’ll</span><span>Bring</span></span></b></p><br><br><ul><li><span><span>Bachelor’s degree in Engineering</span><span>or a related field</span></span></li></ul><br><ul><li><span><span>Minimum 8 years of experience in Manufacturing Operations within FMCG or similar industries</span></span></li></ul><br><ul><li><span><span>Experience managing production teams and driving operational performance</span></span></li></ul><br><p><b><span><span>Behaviors</span><span>You’ll</span><span>Need</span></span></b></p><br><br><ul><li><span><span>Strong leadership and team development capability</span></span></li></ul><br><ul><li><span><span>Results-oriented with a focus on efficiency and cost optimization</span></span></li></ul><br><ul><li><span><span>Analytical mindset with the ability to interpret KPIs and drive action</span></span></li></ul><br><ul><li><span><span>Collaborative and effective communicator across functions</span></span></li></ul><p><b><u>This role isn't eligible for international relocation</u></b></p><br><p><b><u>You must be legally eligible to work in the country</u></b></p><br><br><p><b>Inclusion &amp; Diversity&nbsp;</b></p><br><p>We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive. &nbsp;</p><br><p>We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion. &nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Learning and Development Manager role is an exciting opportunity to shape the future of talent development within our dynamic IT Services company. In this position, you will play a pivotal role in designing and implementing innovative learning programs that empower our employees to reach their full potential. We believe in fostering a culture of continuous learning, and as the Learning and Development Manager, you will be at the forefront of this initiative, driving engagement and enhancing overall employee satisfaction.</p><p>As a key member of our team, you will collaborate closely with various departments to identify training needs and develop tailored solutions that align with our organizational goals. Your expertise will not only contribute to the professional growth of individuals but also to the strategic objectives of the company. We are committed to providing our employees with the resources and support they need to advance their careers, and your leadership will be crucial in achieving this vision.</p><p>In addition to your role in program development, you will also have the opportunity to mentor and guide a team of training professionals. This collaborative environment encourages knowledge sharing and innovation, allowing you to lead by example and inspire others. We value your input and encourage you to bring your unique perspective to our learning initiatives, ensuring that they are relevant and impactful. Join us in creating a thriving workplace where every employee has the chance to grow and succeed.</p><p><b>Responsibilities:</b></p><ol><li>Design and implement comprehensive learning and development programs that align with the company's strategic objectives, utilizing tools such as Learning Management Systems (LMS) to track progress and engagement.</li><li>Conduct regular training needs assessments to identify skill gaps within the organization, ensuring that all training initiatives are data-driven and targeted towards enhancing employee performance.</li><li>Collaborate with department heads to develop customized training solutions that address specific challenges and promote cross-functional collaboration among teams.</li><li>Evaluate the effectiveness of training programs through feedback and performance metrics, making necessary adjustments to improve content and delivery methods.</li><li>Manage and mentor a team of training specialists, fostering a culture of continuous improvement and professional development within the learning department.</li><li>Develop and maintain relationships with external training vendors and consultants to expand the range of learning opportunities available to employees.</li><li>Organize and facilitate workshops, seminars, and training sessions that promote employee engagement and skill enhancement, ensuring a positive learning environment.</li><li>Stay current with industry trends and best practices in learning and development, incorporating innovative approaches to enhance the training experience.</li><li>Prepare and present reports to senior management on the status and impact of learning initiatives, demonstrating the value of investment in employee development.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong project management skills to effectively oversee multiple training initiatives simultaneously.</li><li>Excellent communication abilities, essential for presenting ideas and collaborating with diverse teams.</li><li>Proficiency in Learning Management Systems (LMS) and other educational technology tools to facilitate training delivery.</li><li>Analytical skills to assess training needs and evaluate program effectiveness based on measurable outcomes.</li><li>Leadership capabilities to inspire and guide a team of training professionals towards achieving common goals.</li><li>Creativity in developing engaging training materials that cater to various learning styles and preferences.</li><li>Knowledge of adult learning principles to ensure training programs are relevant and impactful for all employees.</li></ul></div>

We are looking for an experienced and passionate Learning & Development Manager to lead the design, implementation, and continuous improvement of our learning and talent development initiatives. The ideal candidate will be responsible for driving employee growth through innovative learning solutions, competency-based development, coaching, assessment centers, and performance improvement programs. This role requires a strategic mindset, excellent facilitation and coaching skills, and the ability to partner with business leaders to build a high-performance learning culture.<br>Location: 6th of October, Cairo, Egypt Full On-site<br>Responsibilities Develop and implement Learning & Development programs aligned with business needs and organizational objectives. Conduct Training Needs Assessments (TNA) through collaboration with business managers, performance reviews, and competency gap analysis. Design, deliver, and continuously improve onboarding, technical, behavioral, leadership, and soft skills training programs. Manage the Learning Management System (LMS), digital learning platforms, e-learning content, and training records. Ensure all learning materials and programs follow adult learning principles and effective instructional design methodologies. Design, implement, and facilitate Assessment and Development Centers to evaluate employees for promotions, talent identification, succession planning, and career development using competency-based assessment methodologies. Provide one-on-one coaching and development support to employees and managers to enhance performance, leadership capabilities, and career growth. Deliver structured, competency-based feedback following assessments, development centers, coaching sessions, and talent reviews, ensuring clear and actionable development plans. Design, implement, and monitor Individual Development Plans (IDPs/PDPs) and Performance Improvement Plans (PIPs) in partnership with business leaders. Support managers in identifying high-potential employees and recommending appropriate learning and development solutions. Evaluate training effectiveness through participant feedback, assessments, performance improvement metrics, and business impact, providing regular reports and recommendations. Promote a culture of continuous learning, coaching, and employee development across the organization. Stay up to date with the latest learning methodologies, coaching techniques, assessment tools, and industry best practices to continuously enhance organizational capability.<br>Job Requirements Bachelor's degree in Human Resources, Business Administration, Psychology, Education, or a related field.7+ years of experience in Learning & Development, Talent Development, or Organizational Development. Proven experience in designing and delivering learning programs for different organizational levels. Hands-on experience in conducting Assessment Centers and Development Centers using competency-based methodologies. Strong experience in executive and employee coaching, delivering constructive feedback, and facilitating development conversations. Proven experience in designing and managing Performance Improvement Plans (PIPs) and Individual/Personal Development Plans (IDPs/PDPs). Experience conducting Training Needs Assessments (TNA) and building competency frameworks. Excellent facilitation, presentation, and instructional design skills. Experience managing Learning Management Systems (LMS) and digital learning platforms. Strong analytical skills with the ability to measure learning effectiveness and ROI. Experience working closely with business leaders and cross-functional teams. Excellent stakeholder management, communication, and interpersonal skills. Experience in the BPO industry is a strong advantage. Fluent English (C1) is a must. Professional certifications such as SHRM, CIPD, ATD, ICF Coaching, or Train the Trainer are considered a plus.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>1.1Ensure the workflow in the bars, actions in the outlets, manage personnel, ensure coordinated work with other sections, implement standards identified by the hotel, and strive to achieve the revenues budget.</p><p>2.2 Perform the job according to the practices and operational standards identified by the Food and Beverage Manager.</p><p>2.3 Coordinate the bars and its personnel.</p><p>2.4 Make organisations in order to achieve high service quality in the bar outlets.</p><p>2.5 Identify any technical breakdowns in the units and ensure such breakdowns are fixed.</p><p>2.6 Arrange the monthly inventory count and report the result to the Food and Beverage Manager.</p><p>2.7 Ensure and control on a daily basis that preparations are carried out in the bars.</p><p>2.8 Consolidate the relationships between departmental employees.</p><p>2.9 Ensure that preparations are made before service for special occasions and control the preparations.</p><p>2.10 Maintain departmental equipment.</p><p>2.11 Control employee compliance with the work schedule.</p><p>2.12 Identify the daily beverage consumption demands.</p><p>2.13 Regularly control the backup beverage storage, identify par stock levels and monitor that stock is always available according to the par stock levels.</p><p>2.14 Organise the process of greeting customers, seating them at their table and seeing them out.</p><p>2.15 Responsible for developing the training programmes and for the training of employees in his/her department.</p><p>2.16 Organise meetings in order to reach the best results.</p><p>2.17 Prepare the weekly schedule of employees.</p><p>2.18 Control and analyse the points listed below:</p><ul><li>Sales</li><li>Cost</li><li>Presentation quality of the food and beverages</li><li>Service standards</li><li>Maintenance and cleaning of the departmental equipment/utensils</li><li>Customer satisfaction</li></ul><p>2.19 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>2.20 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><p>2.21 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><p>2.22 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p><p>2.23 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: At least a high school or vocational diploma</li><li>Experience: At least 7 years of experience in the industry.</li><li>Foreign Language: Good command of English to communicate well and keep track of technical information in the related field of expertise.</li><li>Courses and Training: Vocational trainings and seminars.</li><li>Computer Literacy: MS Office applications.</li><li>Skills: Knowledge of products and services in the related field, and good command of process related to other departments.</li><li>Expected to integrate and coordinate the operations related to this important unit in the facility.</li></ul><p></p></section>