Area Manager Jobs in Egypt

???? We're Hiring: PR Specialist<br>Art Vision is looking for a PR Specialist to join our growing team.<br>What you'll do:<br>• Build and maintain relationships with influencers, creators, and media partners.<br>• Manage influencer outreach and campaign coordination.<br>• Negotiate collaborations and partnerships.<br>• Follow up on campaign execution and deliverables.<br>• Support brand activations, events, and PR campaigns.<br>• Coordinate with internal teams to ensure smooth campaign delivery.<br>• Stay updated with influencer and social media trends.<br>Requirements:<br>• Previous experience in an agency is required.<br>• Strong communication and negotiation skills.<br>• Good understanding of influencer marketing and PR.<br>• Organized, proactive, and detail-oriented.<br>???? Location: New Cairo (On-site)<br>???? Send your CV to: hello@art-vision.net

???? We're Hiring: PR Specialist Art Vision is looking for a PR Specialist to join our growing team. What you'll do:• Build and maintain relationships with influencers, creators, and media partners.• Manage influencer outreach and campaign coordination.• Negotiate collaborations and partnerships.• Follow up on campaign execution and deliverables.• Support brand activations, events, and PR campaigns.• Coordinate with internal teams to ensure smooth campaign delivery.• Stay updated with influencer and social media trends. Requirements:• Previous experience in an agency is required.• Strong communication and negotiation skills.• Good understanding of influencer marketing and PR.• Organized, proactive, and detail-oriented.???? Location: New Cairo (On-site)???? Send your CV to: hello@art-vision.net

Job Responsibilities :Oversee the Seizures & Reservations team workflow to ensure 100% accuracy and zero-error execution. Conduct and supervise precise customer profile searches in English on core banking systems. Handle all reservation-related court cases, draft defense memos, and attend judicial hearings. Review and approve complex legal opinions and responses before final execution. Act as the main escalation point for critical inquiries from the CBE, courts, and tax authorities. Active registration at the Courts of Appeal. Minimum of 10 years of banking legal experience, with at least 3 years in a supervisory role. Bachelor of Laws (LLB) - English section is preferred.

المهام والمسؤوليات:• إدارة العمليات المحاسبية والادارية والإشراف على فريق الحسابات والفريق الاداري بمختلف تخصصاته في المكتب • إعداد القوائم والتقارير المالية الدورية وكذلك التقارير الرقابية والادارية.- تدريب فريق العمل المتواجد• متابعة الميزانيات والتدفقات النقدية.• مراجعة القيود المحاسبية وضمان دقتها.• إعداد الإقرارات الضريبية والالتزام بالأنظمة المالية المعمول بها.• تطوير وتحسين الإجراءات والسياسات المالية.المؤهلات المطلوبة:• درجة البكالوريوس في المحاسبة .• خبرة لا تقل عن 10 سنوات في مجال المحاسبة، منها سنتان على الأقل في منصب إشرافي.• إجادة استخدام الأنظمة المحاسبية ERP وخاصة ODOO .• إجادة استخدام Microsoft Excel.• معرفة جيدة بالمعايير المحاسبية والأنظمة الضريبية.• مهارات قيادية وتحليلية وتنظيمية ممتازة.• يفضل الحصول على شهادة مهنية.المزايا:• راتب مجزٍ يحدد حسب الخبرة والكفاءة.

???? We're Hiring: Presales Lead – BPO???? Location: Onsite<br>Key Responsibilities:Lead the end-to-end bid process (RFPs, RFQs, proposals). Collaborate with Sales, Solutions, Operations, IT, Legal, and other stakeholders. Develop winning bid strategies and ensure high-quality, compliant submissions. Manage bid timelines, proposal documentation, and content repository. Support contract negotiations and drive continuous improvement in bid processes. Requirements:Bachelor's degree in Business or a related field.5+ years of BPO Presales/Bid Management experience. Proven success in managing complex bids and winning large contracts. Strong project management, communication, and analytical skills. Proficiency in Microsoft Office (Word, Power Point, Excel); CRM knowledge is a plus.

Looking for a remote role in a fast-growing team where you can progress quickly?<br>PU Prime is a leading global CFD brokerage, serving clients in over 120 countries. With a strong presence in the APAC and EMEA regions, we are now rapidly expanding our presence globally.<br>Our platform offers access to over 2000 trading instruments, available on industry leading platforms such as MT4 & MT5. We are known for our competitive spreads, fast execution speeds, multi-regulated platform, and innovative trading tools designed for both retail and institutional traders.<br>To support our growth, we are looking for driven Business Development Managers to join our team remotely.<br>Responsibilities:Identify, onboard, and manage IB and affiliate partnerships across your target market. Drive client outsourcing/lead generation through partner networks, social media and affiliates. Provide regular insights on partner performance. Retain long-term relationships with partners to drive high volume traffic. Stay informed about industry trends, competitors, and regulations in the CFD/Forex space.<br>What we are looking for:Have experience in partnership management, business development, or sales Know how to balance relationship-building with hitting numbers Knowledge of CFDs, Forex, and online trading platforms is highly preferred Self motivated, target driven, and able to work independently in a remote setting. Fluency in English required; additional languages is a plus.<br>Benefits:Attractive base salary, commissions and bonus structure with uncapped earning potential. Fast career progression in a rapidly growing international brokerage. Full remote flexibility, work from anywhere in the world. Training & support to succeed in a competitive market.

The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy. Responsibilities Identify partnership opportunities Develop new relationships in an effort to grow business and help company expand Maintain existing business Think critically when planning to assure project success<br>Qualifications Bachelor's degree or equivalent experience 3 - 4 years' prior industry related business development experience Strong communication and interpersonal skills Proven knowledge and execution of successful development strategies Focused and goal-oriented

The ideal candidate has a passion for food and beverage, a genuine ability to connect with guests and staff alike, and brings the core value of 'TEAM' to the restaurant. A natural leader, you are responsible for maintaining the highest levels of hospitality while leading service on the floor. <br> Responsibilities<br>Supervise day-to-day activities and assist in the food and beverage outlets Create innovative programs and promotions that drive revenue through increased guest patronage Aid in all financial budgeting operations to maximize profitability<br><br>Qualifications<br>At least 1-2 years' of full-service restaurant management Flexibility in working hours and a willingness to cover shifts as needed Ability to multi-task, organize, and prioritize work

The ideal candidate has a passion for food and beverage, a genuine ability to connect with guests and staff alike, and brings the core value of 'TEAM' to the restaurant. A natural leader, you are responsible for maintaining the highest levels of hospitality while leading service on the floor. <br> Responsibilities<br>Supervise day-to-day activities and assist in the food and beverage outlets Create innovative programs and promotions that drive revenue through increased guest patronage Aid in all financial budgeting operations to maximize profitability<br><br>Qualifications<br>At least 1-2 years' of full-service restaurant management Flexibility in working hours and a willingness to cover shifts as needed Ability to multi-task, organize, and prioritize work

Responsibilities:∙ Communicates directly with fans to build strong relationships and establishes a visible external presence on both brand and community social channels∙ Respond to customer comments and inquiries∙ Respond to customers in a timely manner∙Monitors social discussion and sentiment to identify common themes and conversations and report on Voice of Customers/sentiment and alert in case of a trend∙Coordinate with Clients SM Team as well as MBC Account Managers∙Build relationships with Followers and Customers<br>Requirements:∙ Minimum 1 year of experience in social media moderation or customer service [chat accounts]∙Excellent interpersonal and presentations skills∙Hands on experience with social media management∙Attention to detail, critical-thinker and problem-solver

We are looking for a highly experienced and dynamic Operations Director to lead and oversee our operational and production activities across Cairo, Qena, and other governorates where the organization operates.<br>The successful candidate will provide strategic and hands-on leadership across multiple sites, ensuring operational excellence, productivity, quality, efficiency, accountability, and alignment with our development mission and strategic objectives.<br>Responsibilities• Lead and develop the organization’s overall operations strategy.• Oversee multiple production and operational sites across different governorates.• Lead production managers, site managers, supervisors, and operational teams.• Develop operational plans, production plans, KPIs, and performance targets.• Monitor productivity, quality, efficiency, costs, and resource utilization.• Drive process improvement and operational efficiency.• Build high-performing teams and develop second-line leadership.• Ensure effective coordination with HR, Finance, Procurement, Sales & Marketing, M&E, and Program teams.• Manage operational risks, quality, health & safety, security, and maintenance standards.• Conduct regular field visits and provide senior management with operational reports and recommendations.• Lead operational change and continuous improvement initiatives.<br>Qualification:-Minimum 10 years of relevant professional experience.• Significant experience in senior operations or production leadership.• Proven experience managing multi-site operations and geographically dispersed teams.• Strong background in development work, NGOs, social enterprises, manufacturing, handicrafts, community development, or similar sectors is highly preferred.• Bachelor’s degree in Business Administration, Management, Operations Management, Engineering, Development Studies, or a related field.• Strong experience in operational planning, KPI management, budgeting, performance management, and process improvement.• Excellent leadership, decision-making, problem-solving, negotiation, and conflict-management skills.• Strong executive presence and leadership maturity.• Ability to lead, motivate, develop, and hold teams accountable.• Willingness and ability to travel frequently between Cairo, Qena, and other operational locations.<br> WHAT WE ARE LOOKING FORA strategic yet hands-on leader who can translate organizational strategy into effective operational execution, strengthen local leadership, solve operational challenges, and build a culture of performance, accountability, teamwork, and continuous improvement.<br>???? Location: Cairo, Qena & other operational locations across Egypt✈️ Frequent travel is required.

Company Description ALSERRY L. L. C. is a US-based IT company that delivers modern, customer-focused technology services designed to drive business growth. The company provides high-efficiency offshore contracting and turns digital ideas into reality through precision, innovation, and deep technical expertise. ALSERRY’s services include web cloud solutions, network design, cybersecurity, and social media marketing, all tailored to specific business objectives. By embracing the latest technology trends, ALSERRY offers scalable, secure, and efficient digital solutions. The company partners with startups and large enterprises alike to support their digital transformation journeys. Role Description The Sr. Data Base Administrator will manage, maintain, and optimize databases that support ALSERRY’s cloud and enterprise solutions in a remote, contract capacity. Day-to-day responsibilities include monitoring database performance, implementing backup and recovery strategies, and ensuring high availability and data integrity across environments. The role involves designing and refining database schemas, managing replication and clustering configurations, and handling capacity planning and resource utilization. The Sr. Data Base Administrator will troubleshoot complex database issues, collaborate with development and infrastructure teams on deployments, and enforce security and compliance standards for data access and storage. Qualifications Candidates should possess strong skills in Database Administration and Databases, including performance tuning, backup, recovery, and security management. Candidates should possess skills in Database Design and schema optimization to support scalable and efficient applications. Candidates should possess skills in Troubleshooting and root-cause analysis for complex database and replication issues. Candidates should possess skills in Replication and high-availability technologies, such as clustering, mirroring, or failover solutions. Experience with major RDBMS platforms (e.g., MySQL, Postgre SQL, SQL Server) and familiarity with cloud database services (e.g., AWS, Azure, GCP) is beneficial. Knowledge of scripting or automation tools (e.g., Bash, Power Shell, Python) and configuration management is beneficial. Strong analytical skills, attention to detail, and the ability to work independently in a remote, contract setting are required. Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent practical experience, is preferred.

Company Description Elite Properties Group (EPG) is a leading real estate development and marketing company that connects clients and investors with residential, commercial, and coastal properties across Egypt. The team focuses on high-growth destinations, combining market expertise and strategic insight to deliver opportunities with strong locations, quality, and long-term value. EPG emphasizes trusted guidance, transparent communication, and tailored solutions throughout the entire real estate journey. The company is committed to building lasting relationships with clients and partners while raising standards in real estate marketing and customer experience. At EPG, real estate is viewed as a key decision for the future, and the mission is to help clients realize their aspirations.<br>Role Description The Sales Director role is a full-time, on-site position based in El Mansoura. This role oversees the sales function, including setting sales targets, developing sales strategies, and monitoring performance across residential, commercial, and coastal projects. The Sales Director leads and mentors the sales team, coordinates sales operations, and ensures seamless customer service and follow-up. Daily responsibilities include identifying new business opportunities, building relationships with clients and partners, conducting market analysis, and collaborating with marketing to optimize campaigns and lead generation. The role also involves preparing sales forecasts and reports, ensuring compliance with company policies, and contributing to continuous improvement of sales processes and customer experience.<br>Qualifications<br> Demonstrated expertise in Sales and Business Development, with the ability to drive revenue growth and expand market presence. Strong background in Sales Operations, including pipeline management, forecasting, and performance tracking. Proficiency in Customer Service, with a focus on client satisfaction, retention, and long-term relationship building. Proven Team Management experience, including coaching, performance management, and cross-functional collaboration. Relevant experience in real estate or property development is highly beneficial. Bachelor’s degree in Business, Marketing, or a related field; advanced qualifications are a plus. Excellent communication, negotiation, and presentation skills in a professional business environment. Ability to work on-site in El Mansoura, with strong organizational skills and a results-oriented mindset.

Company Description دار الدفاع الجوى is a prominent event and hospitality venue located in Cairo, known for hosting a wide range of conferences, exhibitions, social events, and corporate functions. The organization focuses on delivering well-organized, high-quality events supported by professional facilities and services. It collaborates with diverse partners and clients, providing tailored event solutions that meet different scale and complexity requirements. Team members benefit from a structured environment that values operational excellence, customer satisfaction, and continuous improvement in event delivery.<br>Role Description The Director of Event Management is a full-time, on-site role based in Cairo, responsible for overseeing the planning, execution, and evaluation of all events hosted at دار الدفاع الجوى. The role includes leading the event management team, defining event concepts, and ensuring all logistical, technical, and hospitality elements are coordinated effectively. The Director will develop event calendars, manage budgets, negotiate with vendors, and supervise set-up and breakdown activities to ensure events run smoothly and safely. Daily tasks include aligning event plans with organizational objectives, maintaining clear communication with internal stakeholders and clients, and monitoring performance metrics to improve future events. The Director will also drive revenue opportunities through strategic event offerings, support sales and marketing initiatives, and uphold high standards of guest experience and service quality.<br>Qualifications<br> <br>Strong event planning and event management skills, with experience overseeing complex, multi-day or large-scale events. Proficiency in budgeting and financial oversight, including cost control, forecasting, and vendor contract negotiation. Excellent communication skills, with the ability to collaborate effectively with clients, suppliers, internal teams, and senior leadership. Sales-focused mindset, with experience supporting or leading event sales, client acquisition, and relationship management activities. Proven leadership and people management abilities, including team supervision, coaching, and performance management. Strong organizational and problem-solving skills, with attention to detail and the ability to manage multiple events and deadlines simultaneously. Experience in hospitality, venue management, or related fields is highly beneficial; prior work in Cairo or similar markets is an advantage. Bachelor’s degree in Event Management, Hospitality, Business Administration, or a related field, or equivalent practical experience. Willingness to work flexible hours, including evenings, weekends, and holidays, based on event schedules.

Company Description Future Group is a global Saa S-focused organization that develops and delivers technology and AI solutions for businesses across diverse industries. The company emphasizes innovation, customer success, and scalable digital products that help organizations optimize performance and growth. Team members collaborate across borders and disciplines, working in a dynamic environment that values data-driven decision-making and continuous improvement. Multinational offers opportunities for professional development, cross-functional collaboration, and exposure to international markets, making it an engaging workplace for experienced marketing professionals. Role Description The Senior Saa S Marketing Executive is a full-time, Hybrid role based in Dokki. This role is responsible for developing and executing end-to-end marketing strategies for Saa S products, including market positioning, campaign planning, and go-to-market initiatives. Day-to-day responsibilities include conducting market and competitive analyses, defining target segments, and creating integrated marketing plans that drive lead generation, product adoption, and revenue growth. The role involves working closely with sales, product, and customer success teams to align messaging and ensure consistent brand communication across digital and offline channels. The Senior Saa S Marketing Executive will also monitor performance metrics, optimize campaigns, and provide regular reporting and insights to leadership. Qualifications Strong market planning and strategic marketing skills, including the ability to design and implement Saa S-focused go-to-market plans. Proficiency in market research and competitive analysis to identify opportunities, customer needs, and emerging trends. Excellent communication skills, with the ability to craft clear, compelling product messaging and collaborate effectively with cross-functional teams. Experience in sales and marketing collaboration, including pipeline support, demand generation, and revenue-focused initiatives.3-5 years of experience in Saa S or technology marketing, preferably in a senior or leadership capacity. Ability to interpret data and marketing performance metrics to optimize campaigns and inform strategic decisions. Bachelor’s degree in Marketing, Business, Communications, or a related field; advanced degrees or certifications in digital or product marketing are a plus. Fluent English Speaker.

<p>At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery. In project management at PwC, you will oversee and coordinate various projects to facilitate successful delivery within budget and timeline. You will leverage strong organisational and communication skills to effectively manage teams and stakeholders. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn t clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Degrees/Field of Study required: </p><p>Degrees/Field of Study preferred: </p><p>Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Process Improvement, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Learning Agility, Optimism, Process Mapping, Process Standardization, Program Management, Project Budgeting, Project Coordination, Project Delivery, Project Documentation, Project Governance {+ 19 more}</p><p>Desired Languages (If blank, desired languages not specified)</p><p>Travel Requirements Not Specified</p><p>Available for Work Visa Sponsorship? No</p><p>Government Clearance Required? No</p>

Company Description Guerrilla by Saqr is a full-service marketing and events agency founded in 2017, focused on creating experiences that connect brands with people in meaningful ways. The agency specializes in below-the-line (BTL) marketing, brand activations, corporate events, exhibitions, and experiential campaigns. Its work centers on delivering creative, engaging, and results-driven brand experiences across diverse industries. Team members collaborate closely with clients to translate brand objectives into impactful, on-the-ground initiatives. The environment is fast-paced, creatively driven, and oriented toward measurable outcomes. Role Description The Art Director role at Guerrilla by Saqr is an on-site position based in Cairo, Egypt. The art director leads the visual direction of campaigns and events, translating brand strategies into compelling creative concepts, key visuals, and integrated designs. Day-to-day responsibilities include developing and presenting creative concepts, overseeing graphic design and layout work, guiding the production of visual assets for brand activations, exhibitions, and experiential campaigns, and ensuring brand consistency across all materials. The role collaborates closely with creative, accounts, and production teams, manages feedback and revisions, and maintains high-quality standards from concept through execution. Qualifications Candidates should possess strong creative direction and art direction skills for campaigns, events, and experiential activations. Candidates should possess solid branding and brand identity development skills to maintain consistent visual storytelling. Candidates should possess graphics and graphic design skills, including proficiency with industry-standard design tools (e.g., Adobe Creative Suite). Candidates should possess experience in developing visual concepts for BTL marketing, brand activations, corporate events, and exhibitions. Candidates should possess strong presentation and communication skills to articulate creative ideas to internal teams and clients. Candidates should possess the ability to work on-site in Cairo, manage multiple projects, meet deadlines, and collaborate in a fast-paced agency environment. Relevant experience as an art director or in a senior design role within marketing, advertising, or events agencies is highly beneficial. A degree or diploma in graphic design, visual communication, fine arts, or a related field is preferred.

<p>General Admin Duties</p><p>Meet contractual conditions of performance</p><p>Write reports on the project for management and for funders.</p><p>Review the work progress on a daily basis</p><p>Prepare internal and external reports pertaining to job status</p><p>Ensure that all project personnel receives an appropriate orientation to the organization and the project.</p><p>Training and development of subordinate employees to improve project performance and enhance individual career development.</p><p>Technical Duties</p><p>Managing all construction tenders, including tender invitations, arranging site visits, response to queries, tender opening, assessment of technical offers, etc. related to his project.</p><p>Review the project in-depth to schedule deliverables and estimate costs.</p><p>Oversee all on-site and off-site constructions to monitor compliance with project regulations.</p><p>Coordinate and direct construction workers and subcontractors.</p><p>Select tools, materials, and equipment, and track inventory.</p><p>Manage the equipment used to its full capacity to ensure effective operation.</p><p>Plan ahead to prevent problems and resolve any emerging ones.</p><p>Develop a schedule for project completion that effectively allocates the resources to the activities.</p><p>Execute the project according to the project plan.</p><p>Develop forms and records to document project activities.</p><p>Set up files to ensure that all project information is appropriately documented and secured.</p><p>Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project.</p><p>Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project.</p><p>Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards.</p><p>Manage cash flow requirements for the projects and control expenditures within the limitations of the project budget.</p><p>Participate in the planning process for the project starting from the primary plan till handing over the certificate for the project.</p><p>Revise and approved all owner and subcontractor invoices.</p><p>Follow up and review all of the shop drawings cycle to make sure the cycle is well organized and on track.</p><p>Prepare all project reports related to the execution approved plan and cash flow.</p><p>Lead and attend operation meetings with his team to revise all plans for projects.</p><p>Support all the function departments related to his project.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications</b><p>Bachelor's Degree in Civil / Architecture Engineering</p><p>A minimum of 10 up to 12 years of experience in a related field experience</p><p>Very Good English &amp; Arabic, other language is an asset</p><p>Ability to communicate effectively, both orally and in writing.</p><p>Ability to analyze and solve problems.</p><p>Ability to gather data compiles information and prepares reports.</p><p>Ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments.</p><p>Ability to foster a cooperative work environment.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced and visionary Design Director to join our organization in Cairo, Egypt. In this executive leadership position, you will provide comprehensive oversight of all design management activities, ensuring seamless alignment with program objectives, timely project delivery, and full compliance with the client requirements. As Design Director, you will drive strategic design initiatives, lead a talented design team, and serve as a key stakeholder in organizational decision-making processes. Provide executive oversight and strategic direction for all design management activities and initiatives Ensure all design projects align with program objectives and organizational goals Monitor project timelines and delivery schedules to guarantee on-time completion of design milestones Maintain strict compliance with the client requirements and industry standards throughout all design operations Lead, mentor, and develop the design team, fostering a culture of excellence and continuous improvement Collaborate with cross-functional stakeholders to define design specifications and project requirements Review and approve design deliverables, ensuring quality standards and regulatory compliance Manage design budgets and allocate resources efficiently across multiple projects Communicate design strategy and progress to senior leadership and external partners Identify process improvements and implement best practices in design management Establish and enforce design standards, guidelines, and documentation protocols Evaluate emerging design trends and technologies to maintain competitive advantage</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 15+ years of professional experience in design management or related executive leadership roles Proven track record of successfully managing large-scale design programs and initiatives Strong expertise in strategic planning and program alignment Demonstrated ability to lead, motivate, and develop high-performing teams Excellent project management skills with proven ability to deliver on schedule and within budget Advanced proficiency in design software and industry-standard tools Strong analytical and problem-solving capabilities with meticulous attention to detail Exceptional communication and stakeholder management skills Experience in the industrial, manufacturing, or engineering design sector Familiarity with Middle Eastern business practices and regulatory environments (preferred) Proven ability to manage multiple concurrent projects and priorities effectively Strong organizational skills and ability to maintain comprehensive documentation Experience with cross-functional team coordination and collaboration</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>ABOUT THE ROLE We are looking for a mid-senior level IT professional to join our IT team and take ownership of day-to-day IT operations, user support, systems administration, and security across the organization.<br> This role is ideal for someone who is comfortable working independently, troubleshooting complex technical issues, managing Microsoft 365 environments, supporting end users, and working with external vendors and technology partners.<br> The successful candidate should be both hands-on and proactive, with a strong focus on improving IT processes, security, and the overall employee experience.<br> KEY RESPONSIBILITIES IT Operations &amp; Systems Administration · Administer and support Microsoft 365, Entra ID, Exchange Online, SharePoint, OneDrive, Teams, and related services.<br> · Manage user accounts, licenses, groups, permissions, MFA, and access controls.<br> · Support Windows and macOS devices, including configuration, troubleshooting, software deployment, and lifecycle management.<br> · Manage endpoint management and monitoring tools such as Datto RMM, Intune, or equivalent platforms.<br> · Support networking infrastructure, including Wi-Fi, switches, VPNs, firewalls, DNS, DHCP, and related services.<br> · Maintain IT systems, documentation, configurations, and asset records.<br> · Assist with server, cloud, and infrastructure projects as required.<br> End User Support · Provide Tier 2/Tier 3 technical support for hardware, software, networking, Microsoft 365, and business applications.<br> · Troubleshoot complex issues that cannot be resolved through standard helpdesk procedures.<br> · Support executives and senior leadership with a high level of professionalism and responsiveness.<br> · Assist users with onboarding, offboarding, device setup, application access, and account configuration.<br> · Provide remote and occasional onsite support.<br> · Develop and maintain internal knowledge base articles and technical documentation.<br> Cybersecurity · Assist with implementation and maintenance of IT security controls.<br> · Monitor and respond to security alerts and suspicious activity.<br> · Manage and troubleshoot MFA, conditional access, endpoint security, email security, and access controls.<br> · Support email security platforms such as Barracuda, Mimecast, or equivalent.<br> · Assist with phishing investigations, email quarantine, malware alerts, and security incidents.<br> · Help maintain security policies and ensure users follow IT security best practices.<br> · Participate in security awareness and cybersecurity training initiatives.<br> IT Projects · Participate in and lead technical projects from planning through implementation.<br> · Assist with Microsoft 365 migrations, tenant migrations, domain/DNS changes, application deployments, and infrastructure upgrades.<br> · Evaluate new technologies and make recommendations based on business requirements.<br> · Work with vendors, MSPs, software providers, and consultants.<br> · Create project documentation and ensure successful handover into IT operations.<br> Automation &amp; Process Improvement · Identify repetitive IT tasks and opportunities for automation.<br> · Develop and maintain workflows using tools such as Power Automate, PowerShell, or similar technologies.<br> · Improve onboarding, offboarding, access management, software deployment, and IT support processes.<br> · Develop standardized procedures and documentation to improve operational efficiency.<br> Bachelor from computer science or any other related field 3+ years of experience in IT support, systems administration, IT operations, or a related role.<br> Strong experience supporting Microsoft 365 and Entra ID.<br> Experience administering Windows environments and supporting macOS devices.<br> Strong troubleshooting and problem-solving skills across hardware, software, networking, and cloud services.<br> Experience with endpoint management/RMM platforms.<br> Working knowledge of networking concepts including TCP/IP, DNS, DHCP, VPNs, Wi-Fi, and firewalls.<br> Experience with cybersecurity tools and best practices.<br> Strong understanding of identity and access management, MFA, and least-privilege principles.<br> Experience with PowerShell or another scripting/automation language.<br> Strong written and verbal communication skills.<br> Ability to work independently and prioritize competing requests.<br> Fluent in English and Arabic Manage 30+ persons to include UAE and Egypt team across different time zones (MENA, Europe, Asia) The ideal candidate is someone who: · Thinks beyond simply closing tickets and looks for the root cause of problems.<br> · Can independently troubleshoot and resolve technical issues.<br> · Is comfortable taking ownership of IT systems and projects.<br> · Has strong attention to security and understands the importance of protecting company data.<br> · Communicates technical information clearly to both technical and non-technical users.<br> · Is organized and able to manage multiple priorities.<br> · Takes initiative and identifies opportunities to improve IT operations.<br> · Can work effectively with both internal stakeholders and external technology vendors.<br> · Is willing to learn new technologies and adapt to a constantly changing IT environment.<br></span> </div>