Admin Assistant Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong>Description:</strong></p><br> <p>This job is responsible for visiting doctors to promote particular products, disseminate product information and convey company messages to achieve monthly sales targets.</p><br> <p><strong>Key Responsibilities:</strong></p><br> <p>• Follows all relevant Sales procedures so that work is carried out in a controlled and consistent manner.</p><br> <p>• Follows the day-to-day operations related to own job in the Sales function to ensure continuity of work.</p><br> <p>• Visits doctors in private clinics or hospitals on a daily basis to promote particular products, disseminate product information and convey company messages to achieve monthly sales target.</p><br> <p>• Collates accurate and prompt basic sales information and enters them on the CRM system on a daily basis to be revised by the Field Sales Supervisor.</p><br> <p>• Coordinates and communicates with sales representatives and direct manager on a daily basis to achieve sales targets.</p><br> <p>• Acquires the necessary knowledge of all of the company’s products and/or services in order to help increase sales.</p><br> <p>• Complies with all relevant safety, quality, health and environmental procedures and code of conduct to ensure a healthy and safe work environment.</p><br> <p><strong>Qualifications:</strong></p><br> <p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><br> <p>• B.Sc. degree in Pharmacy or equivalent.</p><br> <p>• 1 - 3 years of related experienc</p><br> </div>

Future Group is hiring for one of its clients, a leading UAE-based company in the fitness and wellness equipment industry expanding into the Egyptian market, an After-Sales Technician Consultant to lead a team of technicians responsible for installing, maintaining, and repairing gym equipment.<br>Role Overview The After-Sales Technician Consultant will supervise a team of technicians handling gym equipment (treadmills and related machines) across both workshop and field operations. The role combines hands-on technical work with team leadership, scheduling service calls, ensuring quality repairs, mentoring technicians, and serving as the escalation point for complex issues.<br>Responsibilities:Supervise and coordinate daily activities of technicians across workshop and field assignments Schedule and prioritize service calls, installations, and preventive maintenance visits Perform hands-on diagnostics and repairs on gym equipment when needed (treadmills, ellipticals, strength machines, etc.) Ensure SLA compliance and monitor first-time-fix rates and response times Train, mentor, and evaluate technician performance; support onboarding of new team members Act as escalation point for complex technical issues or client complaints Maintain accurate service records, parts usage, and job reports Coordinate with the After-Sales Manager on spare parts inventory, tooling needs, and recurring issues Ensure technicians follow safety protocols and manufacturer service standards Liaise with clients (gyms, health clubs, hotels) to ensure satisfaction post-service<br>Requirements:1+ year of experience as a Consultant/Supervisor in gym/fitness equipment technical service Solid hands-on technical background in gym equipment repair and maintenance (electrical, mechanical, or electromechanical systems) Valid driving license (field visits required) Ability to manage scheduling and prioritize competing service demands Strong communication skills for client-facing situations<br><br>Qualifications Technical diploma/certification in electromechanical, electrical, or HVAC-related fields (preferred) Experience with specific major gym equipment brands preferred Experience with CMMS/service ticketing software preferred Bilingual (Arabic/English) preferred, especially useful for premium client accounts<br>What We Offer:Competitive salary based on experience Health insurance Career growth within a leading fitness & wellness equipment company<br>If you're a hands-on technical consultant ready to be in a top-performing service team, we'd love to hear from you. Apply now!mohamed.saqr@jadeer.ai

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><strong>Description:</strong></p><br> <p>This job is responsible for visiting doctors to promote particular products, disseminate product information and convey company messages to achieve monthly sales targets.</p><br> <p><strong>Key Responsibilities:</strong></p><br> <p>• Follows all relevant Sales procedures so that work is carried out in a controlled and consistent manner.</p><br> <p>• Follows the day-to-day operations related to own job in the Sales function to ensure continuity of work.</p><br> <p>• Visits doctors in private clinics or hospitals on a daily basis to promote particular products, disseminate product information and convey company messages to achieve monthly sales target.</p><br> <p>• Collates accurate and prompt basic sales information and enters them on the CRM system on a daily basis to be revised by the Field Sales Supervisor.</p><br> <p>• Coordinates and communicates with sales representatives and direct manager on a daily basis to achieve sales targets.</p><br> <p>• Acquires the necessary knowledge of all of the company’s products and/or services in order to help increase sales.</p><br> <p>• Complies with all relevant safety, quality, health and environmental procedures and code of conduct to ensure a healthy and safe work environment.</p><br> <p><strong>Qualifications:</strong></p><br> <p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><br> <p>• B.Sc. degree in Pharmacy or equivalent.</p><br> <p>• 1 - 3 years of related experience</p><br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><strong>Description:</strong></p><br> <p>This job is responsible for visiting doctors to promote particular products, disseminate product information and convey company messages to achieve monthly sales targets.</p><br> <p><strong>Key Responsibilities:</strong></p><br> <p>• Follows all relevant Sales procedures so that work is carried out in a controlled and consistent manner.</p><br> <p>• Follows the day-to-day operations related to own job in the Sales function to ensure continuity of work.</p><br> <p>• Visits doctors in private clinics or hospitals on a daily basis to promote particular products, disseminate product information and convey company messages to achieve monthly sales target.</p><br> <p>• Collates accurate and prompt basic sales information and enters them on the CRM system on a daily basis to be revised by the Field Sales Supervisor.</p><br> <p>• Coordinates and communicates with sales representatives and direct manager on a daily basis to achieve sales targets.</p><br> <p>• Acquires the necessary knowledge of all of the company’s products and/or services in order to help increase sales.</p><br> <p>• Complies with all relevant safety, quality, health and environmental procedures and code of conduct to ensure a healthy and safe work environment.</p><br> <p><strong>Qualifications:</strong></p><br> <p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><br> <p>• B.Sc. degree in Pharmacy or equivalent.</p><br> <p>• 1 - 3 years of related experience</p><br> <br> <br> </div>

<p><strong>Job Title:</strong> Center Operations Manager</p><p><strong>Department /Sub-Department:</strong> Plasma Collections</p><p><strong>Direct Manager:</strong> Center Manager</p><p><strong>Workplace:</strong> Donation Center</p><p><strong>Job Objective:</strong> One sentence summary of the main objective of the job, the most important activities and the means and guidelines to obtain the objectives. The Center Operations Manager (OM) has the overall accountability on the technical operations within the Donation Center (DC) that include the full donation process from registration to postdonation follow up thus; he is responsible to ensure that all daily operations run in accordance with the relevant policies and procedures through the implementation of competent quality control measures &amp; staff training program, ensure the donor safety and satisfaction, optimize the whole operations related to the DC including financial, marketing, administrative, quality, personnel, systems, supplies, equipment and other infrastructure_x000C_acility-related controls as well as achieving center's KPIs and targets in coordination with the Center Manager.</p><p><strong>Environment:</strong> Internal and external interactions i.e.: with other departments/divisions, international scope, providers, customers)</p><p><strong>Internal:</strong> Quality, Operations, center's staff, Marketing, Laboratory, Procurement, Finance, Facility management team, Warehouse staff and HR</p><p><strong>External:</strong> Donors, Health authorities, Government agencies, Patient associations, Third party providers, medical associations, Corporates, Community-based organizations and others.</p><p><strong>Key responsibility:</strong></p><p><strong>People Management &amp; Development:</strong></p><ul><li>Manage a team of Donor Center Technicians, Phlebotomists, Plasma processors, Training coordinator and supervise other center employees as delegated from CM or Plasma Operations &amp; Medical Director.</li><li>Establish a work environment that foster operational excellence.</li><li>Ensure all employees are properly, timely, and efficiently trained on the relevant technical areas.</li><li>Provide regular feedback and coaching for his/her employees.</li><li>Manage employees to the highest standards of ethics and integrity.</li><li>Develop &amp; retain talents, through regular meetings, goal check-ins, development plans, etc.</li><li>Administer regular check-ins and year-end performance review &amp; development plans, etc.</li><li>Assist in management of the recruiting process for direct reports.</li><li>Support and conduct teams' trainings for direct reports.</li><li>Leading the periodic operational meetings.</li><li>Serve as subject matter expert for operational-related policies and procedures, Plasma Donation System and Plasma Payment System.</li><li>Provide periodic reports to CM &amp; Plasma Operations and Medical Director about the operations performance, identified gaps and enhancement plans.</li></ul><p><strong>Operations Management:</strong></p><ul><li>Supervise the donation operations within the center.</li><li>Monitor donor recruitment and retention, ensure efficient donor flow, and implement donor retention improvement and corrective action plans.</li><li>Monitor net yields and implement improvement plans.</li><li>Perform analysis of related data to promote efficient operations.</li><li>Proactive operational processes enhancement and risk management.</li><li>Resolve related facility issues and manage inquiries for facility information.</li><li>Provide leadership to ensure donor retention with high customer service levels.</li><li>Provide strategic inputs for marketing plans and provide analytics and insights for optimization.</li><li>Oversees product and biohazard waste shipments: Ensures shipments meet regulatory specifications and product release requirements from the donor center; ensures accurate labeling and documentation; and, authorizes final shipment.</li><li>Perform a review of the documentation of unsuitable test results and the disposition of the associated results.</li><li>Document, investigate, and perform root cause analysis for deviations and customer complaints, specifically in how they relate to the safety of the donor and the quality of the product.</li><li>Performs a review of lookback information.</li><li>Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position.</li><li>Ensure the training plan for the center staff is in place according to the business need and implemented on time by the training coordinator.</li></ul><p><strong>Quality &amp; Compliance:</strong></p><ul><li>Ensure that the center is operating with high compliance level to company's policies, procedures and regulations.</li><li>Deviation management and CAPA development with timely implementation.</li><li>With the center manager, manage center's audit processes, help to resolve any related issues and ensure timely response and closure to audit observations.</li><li>Recommend changes and improvements to SOPs.</li><li>Work closely with the center quality team to enhance the operational compliance and ensure that the proper risk mitigation plans are in place.</li></ul><p><strong>Back up for the CM:</strong> Serves as back up to the CM in absence according to pre-determined delegation andor scope of responsibilities.</p><p>If the candidate is a physician, should act as back up for center physician, if not then this following section is not applicable:</p><p>Part of the qualification for being a certified Center Operations Manager, is the onboarding and certification on center physician role, serving as backup at any time to fulfilling the business needs:</p><ul><li>Donor acceptance and deferral according to the relevant policies and procedures.</li><li>Observe and coach the donor center technicians and phlebotomists.</li><li>Donor counseling to individuals with unacceptable results, Management of Donor Adverse Event Reactions and the appropriate level of care.</li><li>Timely review of accumulated data to confirm established donor suitability, donor safety, and process enhancement plans.</li><li>Recommend changes and updates to the center procedures.</li><li>Provide education sessions to the center medical staff as needed.</li><li>Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position.</li><li>Provide aggregated medical data and insights to the medical director that in turns help in improving the center performance.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Essential:</strong> B.S. degree in the medical field and health-related science (Examples includes but not limited to; Medicine, Pharmacy, Dentistry, Sciences, Nursing, etc.).</li><li><strong>Professional Experience Required:</strong> Minimum 5 years of relevant experience.</li><li>Previous supervisory/ people management experience is essential.</li><li>Experience in a GxP regulated environment and Quality standards.</li><li>Post-Graduate Certification in Quality Assurance, preferrable.</li><li><strong>Computing Skills:</strong> Proficiency in all Microsoft Office applications.</li><li><strong>Personal Skills:</strong> Leadership: People management skills. Emotional intelligence. Assertiveness &amp; decision-making ability. Resourcefulness and proactivity. Strong communication skills. Critical thinking and problem solving. Teamwork and collaboration. Professionalism and strong work ethic. Excellent customer service. Organized and able to manage time effectively. Analytical. Interpersonal skills. Ability to work within a highly regulated, labor intensive, fast paced medical environment.</li><li><strong>Languages:</strong> Excellent written and spoken English and Arabic</li></ul>

<p>At least 5 years of experience (Senior level) Bachelor degree HSQE Specialist Apply Mission JOB PURPOSE: To support the effective implementation of fire safety strategies across all metro operations by assisting in firefighting activities, inspections, audits, training, and emergency preparedness. The Fire Safety Supervisor plays a key role in promoting fire prevention, ensuring compliance with applicable standards and procedures, and supporting the Fire Safety Manager in maintaining a safe and compliant working environment for employees, contractors, and passengers. Profile RESPONSIBILITIES/DUTIES Fire Safety Support &amp; Operations Support the Fire Safety Manager in implementing the organization's fire safety strategy across all departments. Deliver internal Fire Safety training according to the organization training plan. Support the planning and execution of fire evacuation drills and emergency response exercises. Conduct weekly and monthly inspections of fire safety equipment and systems. Perform audits and drills to ensure operational readiness of fire detection and suppression systems. Assist in preparing, updating, and maintaining site-specific Emergency Response Plan. Monitor compliance with fire safety regulations and RATP Dev standards, and report any violations or concerns. Participate in safety meetings and briefings related to fire prevention and response. Fire Safety Compliance &amp; Auditing Support the Fire Safety Manager in conducting Fire Safety audits and inspections to assess fire safety compliance. Assist in carrying out legal compliance checks and ensuring adherence to fire safety plans, policies, and procedures. Ensure accurate documentation and investigation of fire-related incidents, accidents, and near misses, identifying root causes and recommending corrective actions. Submit hazard observations in line with established reporting procedures. System Development &amp; Standardization Assist in the development, implementation, and maintenance of local fire safety standards, procedures, and policies aligned with RATP Dev standards and relevant codes (e.g., NFPA, Egyptian Fire Code). Support deployment of fire safety standards and procedures across all organizational levels and work areas. Training &amp; Culture Building Promote a strong fire safety culture by engaging with staff and reinforcing safe work practices. Instruct and guide employees to ensure tasks are performed safely, minimizing fire risks. Participate in fire safety inductions and deliver Toolbox Talks to raise awareness. Encourage staff to take ownership of fire safety by reporting unsafe conditions and intervening in case of violations. Safety Responsibilities Comply with the company's Safety Policy and Safety Management System requirements. Take accountability for identifying, reporting, and mitigating fire-related risks in the workplace. Consider the safety of others potentially affected by one's own activities. Understand that fire safety is a shared responsibility and contribute to maintaining a safe working environment. Perform any other fire safety-related duties as assigned by the Fire Safety Manager.</p><p><strong>Desired Candidate Profile</strong></p><h2>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</h2><h3>QUALIFICATIONS:</h3><ul><li>Bachelor's degree in engineering, Science or a recognized Health &amp; Safety qualification accredited by the relevant authorities in the country of operation (where applicable).</li><li>Proficient in English, both written and spoken.</li></ul><h3>KNOWLEDGE:</h3><ul><li>Proven experience in developing organization-wide fire safety and emergency response policies.</li><li>Familiarity with railway operations, safety procedures, and related regulatory requirements.</li><li>Practical experience and prior involvement in firefighting activities.</li><li>Solid understanding of management standards relevant to fire safety systems and responsibilities.</li><li>Knowledge of risk identification, analysis, assessment, and preventive measures.</li><li>Understanding of Integrated Management Systems, particularly ISO 14001 (Environmental Management) and ISO 45001 (Occupational Health &amp; Safety).</li></ul><h3>EXPERIENCE:</h3><ul><li>5 - 7 years of relevant experience, preferably with prior service in Civil Defense or a similar emergency response organization.</li></ul><h3>DESIRED BEHAVIORS &amp; EXPERIENCES</h3><ul><li>Proactive Safety Focus: Demonstrates a strong commitment to fire prevention by actively identifying hazards, enforcing safety protocols, and promoting a culture of vigilance and responsibility.</li><li>Calm Under Pressure: Maintains composure and sound judgment during emergencies, responding swiftly and effectively to fire incidents and critical situations.</li><li>Collaboration &amp; Teamwork: Works closely with colleagues, contractors, and emergency services, fostering open communication and mutual support to ensure site-wide fire safety.</li><li>Attention to Detail: Consistently conducts thorough inspections and reviews of fire systems and procedures, ensuring nothing is overlooked that could compromise safety.</li><li>Accountability: Takes ownership of assigned responsibilities, follows through on corrective actions, and holds self and others accountable for maintaining high fire safety standards.</li><li>Commitment to Compliance: Upholds fire safety regulations, internal standards, and legal obligations, ensuring full alignment with both national codes and international best practices.</li><li>Continuous Improvement: Actively seeks opportunities to enhance fire safety practices through training, feedback, and staying updated with emerging industry standards.</li></ul>

Company Description Nasr City for Trading and Contracting (NCTC) is a leading company in Egypt’s water and wastewater management sector, specializing in the design and construction of treatment plants and desalination facilities. The organization also supplies and installs equipment for pumping stations and manufactures TMVT blowers and custom metalworks for water treatment projects, such as sedimentation tank bridges and grit removal systems. As the exclusive agent for several global technology providers, including Aeration Industries International, Kubota, Rudolf Messner Umwelttechnik (RMU), Solid Water, Shanghai Kaiquan, and TMTV Industries, NCTC leverages advanced technologies to deliver innovative, sustainable solutions. Through successful projects and modern engineering practices, the company is contributing to a more efficient and sustainable future for water management in Egypt and beyond.<br>Role Description The Quality Assurance Supervisor (construction) is a full-time, on-site role based in Cairo, Egypt. This role oversees quality assurance activities across construction projects, ensuring that all work complies with contractual requirements, industry standards, and applicable regulations. Day-to-day responsibilities include developing and implementing quality plans, conducting inspections and audits on construction sites, reviewing technical documentation, and monitoring the quality of materials and workmanship. The supervisor collaborates closely with project managers, site engineers, and subcontractors to identify non-conformities, recommend corrective actions, and verify that issues are resolved promptly. The role also involves preparing quality reports, maintaining documentation for compliance and certifications, and supporting continuous improvement initiatives to enhance project performance and safety.<br>Qualifications<br> <br>5 years experience Strong foundation in Quality Assurance, and Quality Management. Excellent Analytical Skills, with the ability to interpret technical data, identify trends, and support data-driven decision-making. Proven experience in quality supervision or QA roles within construction or infrastructure projects.ıso experience is A must Strong communication and reporting skills, with the ability to coordinate effectively with multidisciplinary teams. High attention to detail, organizational skills, and the ability to work on-site under dynamic project conditions.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>What you will enjoy doing • Prepare management, cost, and statistical accounting reports (daily/weekly/monthly/quarterly/annual) via eMIS, D365, and ALPLA systems. • Execute General Ledger and Asset Accounting per German GAAP (HGB), including month-end closing and annual financial statements. • Reconcile and monitor Balance Sheet, Income Statement, and Fixed Asset accounts. • Post journal entries, payroll accruals, and manage petty cash per policy. • Create fixed assets, run depreciation, and analyze AUC/AUP accounts. • Review reports for accuracy; investigate accounting errors or unusual financial relationships. • Prepare intercompany payment runs and reconciliations. • Ensure compliance with internal/external standards; support internal financial controls. • Provide financial support to plants; assist with year-end audit and tax preparation. • Perform additional tasks as assigned by supervisor/manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What makes you great • BSc in Accounting, Finance, or related field • 1 3 years of practical experience in General Ledger accounting or a related field; prior experience within a Shared Service Center environment is a plus • Experience coordinating a small (project) team (fewer than 3 employees) is an advantage • Solid project management experience; familiarity with D365 is beneficial • Strong analytical skills with a high degree of personal responsibility, self-reliance, and assertiveness • Excellent communication skills with strong team collaboration abilities • Strong commitment, motivation, and high enthusiasm • Hands-on mentality with fast, customer-oriented problem-solving abilities • Willingness to work in an environment with shift operations • Excellent English language communication verbal &amp; written</p><p></p></section>

Tech Loom Global connects industry-leading companies across various sectors with top-tier global talent. Our expertise spans a wide range of functions, including sales development, product and engineering, marketing, operations, customer success, finance, and administrative support. As a Tech Loom Global team member, you become part of a network of high-caliber professionals delivering real impact for forward-thinking companies navigating today's dynamic and competitive landscape.<br>This role joins an established copywriting team at a fast-paced, high-growth auto and dealership marketing company, adding capacity as the client scales its content output. The Copywriter is responsible for producing direct-response video ad scripts and accompanying ad copy for dealership and retail clients, working entirely from secondhand source material — onboarding call recordings, client websites, and social content — with no direct client contact. All briefs and context are routed through a Client Success Manager, making the ability to extract and interpret information independently a core function of the role.<br>RESPONSIBILITIES• Write direct-response video ad scripts and accompanying ad copy from secondhand client source material.• Extract brand and product information from onboarding call recordings, notes, websites, and social content.• Deliver completed scripts within a 3-day turnaround window: intake received day 1, scripts delivered by day 3.• Interpret creative briefs accurately on the first pass, hitting the core brief without requiring structural revisions.• Work independently after a 2-3 week ramp-up period with minimal ongoing direction.• Integrate AI tools such as Claude or Chat GPT into the daily writing workflow to support efficiency without replacing craft.• Coordinate with the Client Success Manager to receive all necessary context and submit deliverables via Click Up and Google Drive.• Maintain and grow creative quality over time, demonstrated through reviewed writing output and samples.<br>REQUIREMENTS• 3 to 6 years of direct-response ad copywriting experience, specifically in video ad scripts and accompanying ad copy — not general content writing.• Demonstrated ability to work from secondhand source material, including call recordings, client websites, and social content, without direct client access.• High creative ownership and the ability to work independently after a short ramp-up of 2 to 3 weeks.• Active use of Claude or Chat GPT as part of a daily writing workflow.• Ability to consistently deliver scripts within a 3-day turnaround window.• Fluent written English.<br>NICE TO HAVES• Familiarity with Click Up as a project management and task coordination tool.• Experience writing for the automotive, powersports, RV, or similar retail and dealership space.• A strong enough track record to eventually take on copywriting projects outside the dealership niche, a path open to writers who prove out at a high level.

Manara School’s Mission Manara School provides exceptional students with a world-class education based on ethics, academics, and diversity. We expect our students to become the passionate leaders required to shape a more prosperous and equitable world.<br>About Manara School Manara School started its first year of operation in the Fall of 2023, with its inaugural class of 2028. The school is expected to grow to 500 students. As a co-educational residential school, with a mission to provide exceptional students with a world-class education based on ethics, academics, and diversity, Manara continues to build its organizational systems and infrastructure.<br>Reporting to: IT Manager<br>Job Responsibilties:<br>1. Senior Helpdesk and User Support Receive, log, prioritize, troubleshoot, resolve, and follow up daily helpdesk tickets from academic, administrative, dormitory, and operational users. Provide the full range of direct user support, covering both routine service requests and more complex technical incidents. Troubleshoot Windows and Chrome OS devices, printers, interactive displays, classroom technology, audiovisual equipment, network access, email, accounts, and supported applications. Create and maintain user accounts, email accounts, groups, permissions, shared resources, and access assignments according to approved procedures. Prepare, configure, deploy, collect, and maintain laptops, desktops, Chromebooks, peripherals, and other assigned equipment. Provide classroom support, including interactive screens, projectors, presentation equipment, student devices, and connectivity issues. Support the installation, testing, and basic troubleshooting of access points, cameras, printers, telephones, access-control devices, and related equipment. Own tickets from diagnosis through resolution, document actions clearly, and communicate progress and expected resolution times to users. Support onboarding, offboarding, device preparation, account access, permissions, and technology orientation. Maintain the helpdesk knowledge base, standard troubleshooting guides, asset records, and accurate ticket classifications. Identify recurring incidents, conduct root-cause analysis, and recommend permanent corrective actions. Support school events, examinations, meetings, and other critical activities requiring reliable technology services.<br>2. Systems, Network and Infrastructure Administration Administer and monitor Windows servers, virtualization platforms, storage, backups, endpoint services, and other assigned infrastructure. Support LAN, WAN, VLAN, Wi-Fi, switching, routing, DHCP, DNS, internet connectivity, and network access under the architecture and security standards approved by the IT Manager. Configure, monitor, troubleshoot, and maintain assigned Cisco networking and telephony systems, Aruba switches and wireless infrastructure, and Forti Gate firewall and security services. Monitor infrastructure availability, capacity, performance, alerts, and logs; respond to incidents and escalate critical risks immediately. Perform approved system updates, patching, configuration changes, preventive maintenance, and lifecycle tasks with documented change and rollback plans. Administer user identities, groups, permissions, shared resources, and access controls according to approved procedures and least-privilege principles. Administer and monitor Kaspersky endpoint protection and EDR services, including policy deployment, updates, alerts, investigations, remediation actions, and reporting. Maintain backup schedules, verify backup success, perform authorized restoration tests, and support disaster-recovery readiness. Maintain technical documentation including diagrams, IP/VLAN records, configurations, inventories, warranties, licenses, and recovery procedures.3. Cloud and Business Applications Support Provide technical administration and advanced support for Google Workspace, the SIS/LMS environment, Odoo ERP, HEIApply, and other school platforms assigned by the IT Manager. Troubleshoot application access, permissions, workflows, data exchange, integrations, and user-reported errors; coordinate with vendors when escalation is required. Support approved configurations, upgrades, testing, automation, reports, and system-improvement initiatives. Assist users with application adoption and provide short training sessions or user guides when needed. Protect data confidentiality and apply role-based access controls across academic, HR, finance, admissions, and operational systems.4. Cybersecurity and Operational Controls Apply approved security policies, hardening standards, patching requirements, MFA, endpoint protection, and access-control procedures. Monitor security alerts and unusual activity, preserve relevant evidence, and report suspected incidents immediately to the IT Manager. Support vulnerability remediation, access reviews, backup verification, audit requests, and cybersecurity awareness activities. Maintain confidentiality of student, employee, financial, admissions, and operational information. Follow change-management procedures and obtain authorization before making changes that may affect service availability or security.5. Projects, Vendors and Team Support Participate in infrastructure, systems, classroom technology, surveillance, access-control, telephony, and application projects as assigned. Coordinate technical visits and follow up vendor tickets, installations, testing, and handover documentation while keeping the IT Manager informed. Support technical evaluation and proof-of-concept activities; provide evidence-based recommendations without committing the school commercially. Guide junior/helpdesk staff, share technical knowledge, review escalations, and promote consistent service standards. Provide planned coverage during absences or peak periods and respond to critical incidents according to the school’s approved support arrangements. Qualifications and Experience Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, or a related discipline; equivalent relevant experience may be considered. At least 4 years of relevant IT experience combining hands-on helpdesk support with systems and network administration. Demonstrated experience with Windows administration, identity and access management, TCP/IP networking, Wi-Fi, switching, DHCP, DNS, backup, endpoint management, and security operations. Hands-on experience with Cisco networking or telephony, Aruba switching and wireless, Forti Gate firewalls, and Kaspersky endpoint protection/EDR is strongly preferred. Experience supporting cloud productivity platforms; Google Workspace experience is strongly preferred. CCNA, ITIL, Aruba/HPE and a relevant Fortinet/Forti Gate certification are preferred.

<p>The Patient Care Coordinator plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey. The coordinator serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the coordinator brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient s experience convenient and compliant. At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve.</p><p><strong>Duties and Responsibilities</strong></p><ul><li>Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.</li><li>Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.</li><li>Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.</li><li>Maintain accurate, complete patient files, prepared for timely submission in line with project standards.</li><li>Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.</li><li>Ensure patients receive their medications efficiently and without delay.</li><li>Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.</li><li>Maintain and update electronic records related to patient data and quality assurance.</li><li>Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.</li><li>Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).</li><li>Perform administrative duties related to program operations and general office support.</li><li>Utilize Axios Patient Management System (PMS) exclusively for all program activities.</li><li>Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.</li><li>Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.</li><li>Promote awareness of escalation protocols for any deviations or non-compliance issues.</li><li>Support governance and operational monitoring activities across all Axios programs.</li><li>Perform additional duties as assigned by your line manager</li></ul><p><strong>Benefits of working with Axios include:</strong></p><ul><li>Paying fair market value</li><li>Annual performance-based bonus (based on role, levels, and contract)</li><li>Premium Private health insurance</li><li>Career progression aligned with a competency framework .</li><li>Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patients lives.</li><li>Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs.</li></ul><p><strong>Relationships</strong></p><ul><li>Work closely with the Line Manager and the assigned program team.</li><li>Work with the related divisions of Axios.</li><li>Maintain ongoing and frequent communication with Axios staff.</li><li>External Partners.</li></ul><p><strong>Competencies</strong></p><ul><li>Application of job knowledge.</li><li>Concern for order and quality.</li><li>Adaptability and flexibility.</li><li>Dependability.</li><li>Teamwork</li></ul><p><strong>Educational Background and Experience</strong></p><ul><li>A Degree or Diploma in any medical background or social work is ideal</li><li>0-1 year of working experience in a healthcare or scientific field or NGO is ideal</li><li>Experience in data monitoring and management is an advantage, though not required.</li><li>Experience coordinating and handling logistics/supply chain is an advantage, though not required.</li><li>Experience in customer service management</li></ul><p><strong>Job Circumstances</strong></p><p>The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region. Flexibility in ability to travel as well as working hours is essential.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A Degree or Diploma in any medical background or social work is ideal</li><li>0-1 year of working experience in a healthcare or scientific field or NGO is ideal</li><li>Experience in data monitoring and management is an advantage, though not required.</li><li>Experience coordinating and handling logistics/supply chain is an advantage, though not required.</li><li>Experience in customer service management</li><li>Application of job knowledge.</li><li>Concern for order and quality.</li><li>Adaptability and flexibility.</li><li>Dependability.</li><li>Teamwork</li></ul>

<p>The Patient Care Coordinator Pharmacist plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey. The coordinator serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the coordinator brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient s experience convenient and compliant. At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve.</p><p><strong>Duties and Responsibilities</strong></p><ul><li>Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.</li><li>Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.</li><li>Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.</li><li>Maintain accurate, complete patient files, prepared for timely submission in line with project standards.</li><li>Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.</li><li>Ensure patients receive their medications efficiently and without delay.</li><li>Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.</li><li>Maintain and update electronic records related to patient data and quality assurance.</li><li>Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.</li><li>Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).</li><li>Perform administrative duties related to program operations and general office support.</li><li>Utilize Axios Patient Management System (PMS) exclusively for all program activities.</li><li>Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.</li><li>Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.</li><li>Promote awareness of escalation protocols for any deviations or non-compliance issues.</li><li>Support governance and operational monitoring activities across all Axios programs.</li><li>Perform additional duties as assigned by your line manager</li></ul><p><strong>Benefits of working with Axios include:</strong></p><ul><li>Paying fair market value</li><li>Annual performance-based bonus (based on role, levels, and contract)</li><li>Premium Private health insurance</li><li>Career progression aligned with a competency framework .</li><li>Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patients lives.</li><li>Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs</li></ul><p><strong>Relationships</strong></p><ul><li>Work closely with the Line Manager and the assigned program team.</li><li>Work with the related divisions of Axios.</li><li>Maintain ongoing and frequent communication with Axios staff.</li><li>External Partners.</li></ul><p><strong>Competencies</strong></p><ul><li>Application of job knowledge.</li><li>Concern for order and quality.</li><li>Adaptability and flexibility.</li><li>Dependability.</li><li>Teamwork</li></ul><p><strong>Educational Background and Experience</strong></p><ul><li>A Degree or Diploma in any medical background or social work is ideal</li><li>0-1 year of working experience in a healthcare or scientific field or NGO is ideal</li><li>Experience in data monitoring and management is an advantage, though not required.</li><li>Experience coordinating and handling logistics/supply chain is an advantage, though not required.</li><li>Experience in customer service management</li></ul><p><strong>Job Circumstances</strong></p><p>The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region. Flexibility in ability to travel as well as working hours is essential</p><p><strong>Desired Candidate Profile</strong></p><p>A Degree or Diploma in any medical background or social work is ideal 0-1 year of working experience in a healthcare or scientific field or NGO is ideal Experience in data monitoring and management is an advantage, though not required. Experience coordinating and handling logistics/supply chain is an advantage, though not required. Experience in customer service management</p>

<p>The Patient Care Coordinator plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey. The coordinator serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the coordinator brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient s experience convenient and compliant. At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve.</p><p><strong>Duties and Responsibilities</strong></p><ul><li>Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.</li><li>Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.</li><li>Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.</li><li>Maintain accurate, complete patient files, prepared for timely submission in line with project standards.</li><li>Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.</li><li>Ensure patients receive their medications efficiently and without delay.</li><li>Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.</li><li>Maintain and update electronic records related to patient data and quality assurance.</li><li>Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.</li><li>Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).</li><li>Perform administrative duties related to program operations and general office support.</li><li>Utilize Axios Patient Management System (PMS) exclusively for all program activities.</li><li>Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.</li><li>Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.</li><li>Promote awareness of escalation protocols for any deviations or non-compliance issues.</li><li>Support governance and operational monitoring activities across all Axios programs.</li><li>Perform additional duties as assigned by your line manager</li></ul><p><strong>Benefits of working with Axios include:</strong></p><ul><li>Paying fair market value</li><li>Annual performance-based bonus (based on role, levels, and contract)</li><li>Premium Private health insurance</li><li>Career progression aligned with a competency framework .</li><li>Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patients lives.</li><li>Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs.</li></ul><p><strong>Relationships</strong></p><ul><li>Work closely with the Line Manager and the assigned program team.</li><li>Work with the related divisions of Axios.</li><li>Maintain ongoing and frequent communication with Axios staff.</li><li>External Partners.</li></ul><p><strong>Competencies</strong></p><ul><li>Application of job knowledge.</li><li>Concern for order and quality.</li><li>Adaptability and flexibility.</li><li>Dependability.</li><li>Teamwork</li></ul><p><strong>Educational Background and Experience</strong></p><ul><li>A Degree or Diploma in any medical background or social work is ideal</li><li>0-1 year of working experience in a healthcare or scientific field or NGO is ideal</li><li>Experience in data monitoring and management is an advantage, though not required.</li><li>Experience coordinating and handling logistics/supply chain is an advantage, though not required.</li><li>Experience in customer service management</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>A Degree or Diploma in any medical background or social work is ideal</li><li>0-1 year of working experience in a healthcare or scientific field or NGO is ideal</li><li>Experience in data monitoring and management is an advantage, though not required.</li><li>Experience coordinating and handling logistics/supply chain is an advantage, though not required.</li><li>Experience in customer service management</li></ul>

<p>The Patient Care Coordinator plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey. The coordinator serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the coordinator brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient s experience convenient and compliant. At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve.</p><p><strong>Duties and Responsibilities</strong></p><ul><li>Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.</li><li>Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.</li><li>Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.</li><li>Maintain accurate, complete patient files, prepared for timely submission in line with project standards.</li><li>Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.</li><li>Ensure patients receive their medications efficiently and without delay.</li><li>Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.</li><li>Maintain and update electronic records related to patient data and quality assurance.</li><li>Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.</li><li>Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).</li><li>Perform administrative duties related to program operations and general office support.</li><li>Utilize Axios Patient Management System (PMS) exclusively for all program activities.</li><li>Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.</li><li>Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.</li><li>Promote awareness of escalation protocols for any deviations or non-compliance issues.</li><li>Support governance and operational monitoring activities across all Axios programs.</li><li>Perform additional duties as assigned by your line manager</li></ul><p><strong>Benefits of working with Axios include:</strong></p><ul><li>Paying fair market value</li><li>Annual performance-based bonus (based on role, levels, and contract)</li><li>Premium Private health insurance</li><li>Career progression aligned with a competency framework .</li><li>Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patients lives.</li><li>Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs.</li></ul><p><strong>Relationships</strong></p><ul><li>Work closely with the Line Manager and the assigned program team.</li><li>Work with the related divisions of Axios.</li><li>Maintain ongoing and frequent communication with Axios staff.</li><li>External Partners.</li></ul><p><strong>Competencies</strong></p><ul><li>Application of job knowledge.</li><li>Concern for order and quality.</li><li>Adaptability and flexibility.</li><li>Dependability.</li><li>Teamwork</li></ul><p><strong>Educational Background and Experience</strong></p><ul><li>A Degree or Diploma in any medical background or social work is ideal</li><li>0-1 year of working experience in a healthcare or scientific field or NGO is ideal</li><li>Experience in data monitoring and management is an advantage, though not required.</li><li>Experience coordinating and handling logistics/supply chain is an advantage, though not required.</li><li>Experience in customer service management</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>A Degree or Diploma in any medical background or social work is ideal</li><li>0-1 year of working experience in a healthcare or scientific field or NGO is ideal</li><li>Experience in data monitoring and management is an advantage, though not required.</li><li>Experience coordinating and handling logistics/supply chain is an advantage, though not required.</li><li>Experience in customer service management</li></ul>

<ul><li>&nbsp;Receiving industrial purchase orders from factory departments Examining, classifying, requesting quotations, and executing purchase orders for any raw materials, production supplies, maintenance and operating supplies, according to the required specifications, on time, and at the best prices.<br>8.2) Performing financial settlements associated with purchases, arranging and executing custody requests, advance payments for purchase orders, and issuing delivery and final settlement for each supplier.</li><li>&nbsp;Preparing local purchase reports.</li><li>Responsible for the company’s imported and exported shipments in terms of procedures and follow-up with all relevant authorities.</li><li>&nbsp;Nr. issuance requests. ACID and receive and send it to the supplier and shipping agents to complete the booking process on time and deal with the pre-shipment registration system for each shipment in terms of subsequent amendments and authorizing brokers on the system until customs clearance is completed.&nbsp;</li><li>Reviewing supplier documents for each shipment and ensuring they comply with the requirements of Egyptian official authorities (customs and banks)</li><li>&nbsp;Follow up with the supplier to correct the commercial documents until they are in compliance with the purchase order and official authorities.</li><li>Create commercial invoices, Excel invoices and packing lists for each supplier and send them to the system for uploading to the CargoX platform , follow up on the document upload process and ensure that they are uploaded correctly before shipments arrive.</li><li>&nbsp;Selecting freight brokers and assigning them to carry out sea and air freight operations to fulfill purchase or export orders.</li><li>Follow up with shipping agents in the booking, receiving and transportation processes from the supplier to the Egyptian ports or vice versa when exporting.</li><li>&nbsp;Follow up on the bills of lading and review them with the shipping agents until receiving the final bills before the sailing process.</li><li>&nbsp;Financial settlement work for shipping agents.</li><li>&nbsp;Issuing certificates of origin on shipments.</li><li>&nbsp;Selecting and assigning brokers to carry out sea and air clearance operations, sending the necessary documents for incoming and outgoing shipments, following up on the clearance stages, paying fees, and transporting operations to and from the factory.</li><li>&nbsp;Follow up on financial settlements of shipments with customs brokers and review them before delivering their assets to the accounts.</li><li>&nbsp;Preparing external purchase reports.</li><li>&nbsp;Dealing with the General Authority for Investment and Free Zones to issue import approvals for private use.</li><li>&nbsp;Dealing with the Public Security Authority and the General Authority for Civil Protection to obtain the necessary approvals to release dual-use shipments.</li><li>&nbsp;Dealing with the Export Support and Development Fund regarding the technical archive file and export shipment files eligible for support.</li><li>&nbsp;Registering ISO certificates with the Egyptian Organization for Standardization and Quality and obtaining the necessary responses to deal with the Export Support and Development Fund.</li><li>&nbsp;Preparing the necessary commercial documents for the banks for shipments and following up on them until they are received.</li><li>&nbsp;Proposing improvement, remedial and preventive measures that would improve work performance in its management.</li><li>&nbsp;Perform all tasks requested by the Supply Chain Manager or General Operations Manager within the scope of work in Supply Chain Management.</li><li>&nbsp;Submit periodic reports to the Supply Chain Manager to show what has been accomplished and what has been postponed, stating the reason.</li><li>&nbsp;All of the above must be done in accordance with the official approved supply chain management</li><li>&nbsp;Comply with company policies and procedures and follow the company's administrative system.</li><li>&nbsp;Work in accordance with documented environmental procedures and instructions. To ISO14001:2015 requirements&nbsp;</li><li>&nbsp;Reporting deviation problems related to environmental issues and EMS to the EMS Committee Environmental Management System (</li><li>&nbsp;Identify and update environmental aspects - impacts - as necessary for any new projects/activities.<br>&nbsp;</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <br> </p> <p>Patient Care Coordinator Pharmacist (Egypt)</p> <p>Location: Al Dokki, Cairo</p> <p> <br> </p> <p>Position Purpose<br>The Patient Care Coordinato<span>r Pharmacist plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey.</span> <br>The coordinator serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the coordinator brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient s experience convenient and compliant.<br>At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve.<br> </p> <p>Duties and Responsibilities</p> <p> Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.<br> Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.<br> Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.<br> Maintain accurate, complete patient files, prepared for timely submission in line with project standards.<br> Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.<br> Ensure patients receive their medications efficiently and without delay.<br> Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.<br> Maintain and update electronic records related to patient data and quality assurance.<br> Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.<br> Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).<br> Perform administrative duties related to program operations and general office support.<br> Utilize Axios Patient Management System (PMS) exclusively for all program activities.<br> Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.<br> Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.<br> Promote awareness of escalation protocols for any deviations or non-compliance issues.<br> Support governance and operational monitoring activities across all Axios programs.<br> Perform additional duties as assigned by your line manager</p> <p> <br> </p> <p>Benefits of working with Axios include:<br> </p> <ul> <li>Paying fair market value<br> </li> <li>Annual performance-based bonus (based on role, levels, and contract)<br> </li> <li>Premium Private health insurance<br> </li> <li>Career progression aligned with a competency framework . Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patients lives.<br> </li> <li>Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs</li> </ul> <p> <br> </p> <p>Relationships<br> Work closely with the Line Manager and the assigned program team.<br> Work with the related divisions of Axios.<br> Maintain ongoing and frequent communication with Axios staff.<br> External Partners.<br>Competencies<br> Application of job knowledge.<br> Concern for order and quality.<br> Adaptability and flexibility.<br> Dependability.<br> Teamwork</p> <p> <br> <br> </p> <p> <span>Educational Background and Experience<br> A Degree or Diploma in any medical background or social work is ideal<br> 0-1 year of working experience in a healthcare or scientific field or NGO is ideal<br> Experience in data monitoring and management is an advantage, though not required.<br> Experience coordinating and handling logistics/supply chain is an advantage, though not required.<br> Experience in customer service management</span> </p> <p> <br> <br> </p> <p> <span>Job Circumstances<br> The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region.<br> Flexibility in ability to travel as well as working hours is essential</span> </p> <p> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Patient Care Coordinator (Egypt) Location: Al Dokki, Cairo Position Purpose The Patient Care Coordinator plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey. The coordinator serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the coordinator brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient s experience convenient and compliant. At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve.</p><p>Duties and Responsibilities</p><ul><li>Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.</li><li>Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.</li><li>Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.</li><li>Maintain accurate, complete patient files, prepared for timely submission in line with project standards.</li><li>Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.</li><li>Ensure patients receive their medications efficiently and without delay.</li><li>Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.</li><li>Maintain and update electronic records related to patient data and quality assurance.</li><li>Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.</li><li>Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).</li><li>Perform administrative duties related to program operations and general office support.</li><li>Utilize Axios Patient Management System (PMS) exclusively for all program activities.</li><li>Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.</li><li>Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.</li><li>Promote awareness of escalation protocols for any deviations or non-compliance issues.</li><li>Support governance and operational monitoring activities across all Axios programs.</li><li>Perform additional duties as assigned by your line manager</li></ul><p>Benefits of working with Axios include:</p><ul><li>Paying fair market value</li><li>Annual performance-based bonus (based on role, levels, and contract)</li><li>Premium Private health insurance</li><li>Career progression aligned with a competency framework .</li><li>Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patients lives.</li><li>Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs.</li></ul><p>Relationships</p><ul><li>Work closely with the Line Manager and the assigned program team.</li><li>Work with the related divisions of Axios.</li><li>Maintain ongoing and frequent communication with Axios staff.</li><li>External Partners.</li></ul><p>Competencies</p><ul><li>Application of job knowledge.</li><li>Concern for order and quality.</li><li>Adaptability and flexibility.</li><li>Dependability.</li><li>Teamwork</li></ul><p>Educational Background and Experience</p><ul><li>A Degree or Diploma in any medical background or social work is ideal</li><li>0-1 year of working experience in a healthcare or scientific field or NGO is ideal</li><li>Experience in data monitoring and management is an advantage, though not required.</li><li>Experience coordinating and handling logistics/supply chain is an advantage, though not required.</li><li>Experience in customer service management</li></ul><p>Job Circumstances</p><p>The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region. Flexibility in ability to travel as well as working hours is essential.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A Degree or Diploma in any medical background or social work is ideal</li><li>0-1 year of working experience in a healthcare or scientific field or NGO is ideal</li><li>Experience in data monitoring and management is an advantage, though not required.</li><li>Experience coordinating and handling logistics/supply chain is an advantage, though not required.</li><li>Experience in customer service management</li></ul><p></p></section>

Company Description Upwyde Developments is a dynamic player in the Egyptian real estate market, focused on delivering distinctive experiences for investors and buyers. The company leverages more than 40 years of combined experience from six leading figures in the real estate industry. Upwyde specializes in exclusively branded commercial, administrative, and residential projects designed to stand out in quality and innovation. The organization emphasizes long-term value, unique project concepts, and a customer-centered approach, making it an attractive environment for professionals seeking impactful work in real estate development.<br>Role Description The Senior Electrical Technical Office role is a full-time, on-site position based in New Cairo. The individual in this role will review and develop electrical designs, drawings, and specifications for commercial, administrative, and residential projects, ensuring alignment with project requirements, safety standards, and local codes. Responsibilities include preparing technical submittals, coordinating with design consultants and site teams, performing load calculations, and selecting appropriate electrical equipment and materials. The role involves resolving technical issues, supporting value engineering efforts, and providing guidance to junior technical office team members. The Senior Electrical Technical Office professional will collaborate closely with project managers, architects, and other engineering disciplines to ensure timely and accurate delivery of electrical documentation and support during project execution.<br>Qualifications<br> Candidates should possess strong knowledge of Electricity and Electrical Engineering principles, including power systems and distribution. Candidates should possess skills in Electrical Design and Power Generation, including load calculations, panel schedules, and energy-efficient solutions. Candidates should possess experience working with Electrical Equipment, including selection, specification, and coordination with suppliers. Bachelor’s degree in Electrical Engineering or a related field; advanced certification or professional licensure is an advantage. Several years of experience in technical office or design roles within building or real estate projects, preferably in commercial and residential developments. Proficiency in relevant design and drafting software (e.g., Auto CAD, Revit or similar), and familiarity with applicable electrical codes and standards. Strong analytical, problem-solving, and documentation skills, with the ability to coordinate effectively with multidisciplinary teams. Ability to work on-site in New Cairo, manage multiple deadlines, and communicate clearly in both written and spoken formats.

Company Description SQUARE Engineering Firm (Square S. A. E) is an Egyptian joint-stock company founded in 1992, specializing in distinguished architectural and construction projects. The firm works closely with experienced consultants and architects, supported by a team of committed associates and the founders’ extensive industry expertise. Square is built on a strong network of technical know-how and is guided by a specialized technical office with deep knowledge of local and international standards. This integrated approach supports reliable delivery of complex projects, with a focus on meeting technical requirements and strict timelines. Professionals joining Square can expect a performance-driven environment that values quality, collaboration, and continuous development.<br>Role Description The Administration (Facilities) Section Head – Construction is a full-time, on-site role based in Egypt. This position oversees the planning, operation, and maintenance of facilities related to construction projects, ensuring that administrative and physical infrastructures support project and organizational objectives. Day-to-day responsibilities include managing facility services, coordinating construction-related administrative activities, supervising facility staff, and ensuring compliance with safety and regulatory standards. The role involves preparing and monitoring facility budgets, optimizing resource allocation, and collaborating with project managers and other stakeholders to support efficient project execution. The Section Head also leads procurement for facility-related materials and services, manages vendor relationships, and implements processes to improve facility performance and cost-effectiveness.<br>Qualifications<br> <br>Strong Facility Management (FM) experience with a focus on construction-related environments and building operations. Excellent Analytical Skills to interpret data, assess facility performance, and support sound decision-making. Proficiency in Budgeting, cost control, and financial planning for facilities and construction support activities. Demonstrated Team Management capabilities, including supervising staff, delegating tasks, and fostering a collaborative work culture. Practical experience in Procurement, vendor selection, contract negotiation, and supplier performance management. Bachelor’s degree in Engineering, Facilities Management, Construction Management, or a related field; advanced studies or certifications in FM or project management are an advantage. Knowledge of local building regulations, safety standards, and compliance requirements within Egypt. Strong organizational and communication skills, with the ability to coordinate across multidisciplinary project teams. Proficiency in relevant software tools (e.g., MS Office, facility or project management systems). Proven ability to work on-site, handle multiple priorities, and maintain high standards of reliability and integrity.

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <h4>What you'll be doing</h4> <p>We are seeking an IT Support Associate (Workplace Technology Associate) to deliver exceptional technical support and service management across Chalhoub’s workplace technology ecosystem. This role is integral to ensuring that all employees experience reliable, secure, and efficient technology services across our offices and retail environments.</p> <p>The Workplace Associate will manage the resolution of incidents and requests within the End User Computing (EUC) and Workplace Technology team, provide escalation support, and oversee vendor performance for IT, AV, telephony, and print infrastructure. This role requires a proactive problem-solver who can balance hands-on technical expertise with vendor and stakeholder management, driving continuous improvement and ensuring compliance with SLAs, KPIs, and Chalhoub’s service standards.</p> <h4>Infrastructure & Technology Support</h4> <ul> <li>Setup of and support of all retail shops, including POS, printer, barcode scanner, and basic application support.</li> <li>Troubleshoot and resolve issues with Point-of-Sale (POS) systems, inventory management, PCs, printers, phones, and networks for store staff.</li> <li>Windows/macOS devices, iOS/Android, handheld devices, conferencing platforms (Zoom, MS Teams), and connectivity tools (VPN, broadband, 5G, LAN/WAN, Wi-Fi).</li> <li>Conduct planned preventative maintenance with vendors to resolve recurring issues.</li> <li>Demonstrate knowledge in designing, installing, and maintaining workplace hardware and workstations.</li> <li>Onsite travel between Corporate Office, Stores, Warehouse, and CADF.</li> </ul> <h4>Vendor & Partner Management</h4> <ul> <li>Oversee external technology vendors to ensure compliance with KPIs and SLAs.</li> <li>Manage vendor resources for operational projects, installations, and decommissions.</li> <li>Collaborate closely with Service Desk, NOC, Network Engineering, and Service Operations teams.</li> </ul> <h4>Operations & Reporting</h4> <ul> <li>Maintain compliance with risk, security, and change policies.</li> <li>Provide regular reporting on EUC operations, vendor performance, and status updates.</li> <li>Support budgeting for territory-related OPEX and technology asset lifecycle, including procurement.</li> </ul> <h4>Continuous Improvement & Leadership</h4> <ul> <li>Identify and implement methods to improve EUC team efficiency and effectiveness.</li> <li>Analyze ticket data and user feedback to address recurring issues.</li> <li>Mentor and coach Workplace Associates, acting as an escalation point.</li> <li>Collaborate with leadership to adopt innovative technologies and streamline processes.</li> </ul> <h4>Customer Experience</h4> <ul> <li>Serve as regional point of contact for escalations, ensuring timely resolution.</li> <li>Build trust and maintain close working relationships with stakeholders across the business.</li> <li>Contribute to employee NPS by delivering proactive, reliable, and customer-focused service.</li> </ul> <h4>Store Openings, Closures & Renovations</h4> <p>Support workplace technology activities for new store openings, closures, relocations, and renovations, ensuring all required IT equipment, connectivity, POS devices, printers, scanners, handhelds, and related workplace technology are prepared, installed, tested, recovered, or decommissioned as required.</p> <p>Coordinate with Retail Operations, Store Planning, Projects, vendors, Service Desk, Network, and other Tech teams to ensure technology readiness, clear ownership of actions, timely escalation of blockers, and smooth handover during go-live, closure, or renovation milestones.</p> <h4>E-Invoicing / E-Receipt Support</h4> <ul> <li>Support E-Invoice and E-Receipt incidents and requests by ensuring correct categorization, country/location selection, routing, prioritization, and escalation based on business impact and country-specific requirements.</li> <li>Assist with operational issues related to invoice integration, GS1, invoice extraction, receipt processing, and other related workflows, while working with Service Management and ITSM teams to improve routing logic, subcategory-based priority rules, and reporting visibility.</li> </ul> <h4>What you’ll need to succeed:</h4> <h4>Experience & Background</h4> <ul> <li>0-3 years of IT support and workplace technology experience in enterprise or multi-site environments for retail.</li> <li>Strong break/fix expertise across Windows 10/11, macOS, laptops, desktops, mobile devices, and printers.</li> <li>Experience supporting mobile devices, broadband/5G connectivity, and remote access tools.</li> <li>Familiarity with Active Directory, Microsoft Intune, Entra, MDM platforms including Apple Business Manager, and asset management.</li> <li>Proven skills in vendor management and service delivery oversight.</li> </ul> <h4>Technical Skills</h4> <ul> <li>Knowledge of workplace technology infrastructure, including AV systems, telephony, Wi-Fi, LAN, and WAN networks.</li> <li>Hands-on experience with VPNs, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and enterprise mobility solutions.</li> <li>Proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word) and conferencing platforms such as Zoom, Teams, and Google Meet.</li> <li>Strong troubleshooting, prevention, and problem-solving skills.</li> </ul> <h4>Certifications (Preferred)</h4> <ul> <li>ITIL Foundation, A+.</li> <li>Microsoft certifications (MCSE/MCSA).</li> <li>Cisco Certifications (CCNA, CCNP).</li> <li>Hardware certifications (HP, Apple, Lenovo).</li> </ul> <h4>Core Competencies & Values</h4> <ul> <li>Adjust communication styles to meet stakeholder needs with clarity and impact.</li> <li>Recognize and embrace diverse perspectives in problem-solving.</li> <li>Remain resilient and optimistic in challenging situations.</li> <li>Prioritize customer needs in all decisions, creating tailored solutions.</li> <li>Exhibit critical thinking and sound judgment in resolving complex issues.</li> <li>Support talent development and foster a collaborative culture.</li> </ul> <h4>Soft Skills</h4> <ul> <li>Excellent communication and stakeholder management with a customer-first approach.</li> <li>Ability to multitask in high-pressure, project-based environments.</li> <li>Strong analytical mindset with focus on continuous improvement.</li> <li>Professionalism, discretion, and ability to mentor peers effectively.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>