Admin Assistant Jobs - Cairo Egypt

Responsibilities:Develop and maintain strong relationships with existing B2B clients to ensure customer satisfaction and long-term partnerships. Identify and acquire new business opportunities within the food and Food & Beverage sectors. Manage the entire sales cycle, from lead generation to closing deals. Achieve monthly and annual sales targets and business objectives. Conduct regular client visits to understand customer needs and provide suitable product solutions. Prepare sales proposals, quotations, and contracts. Monitor market trends, competitor activities, and customer requirements. Coordinate with internal departments such as Supply Chain, Operations, and Finance to ensure smooth order fulfillment. Resolve customer issues and complaints in a timely and professional manner. Prepare and present regular sales reports and forecasts to management.<br>Requirements:Bachelor's degree in Business Administration, Marketing, or a related field. Minimum 2–5 years of experience as an Account Manager, Sales Executive, or similar role within the Food Industry/FMCG sector. Proven experience in B2B sales and key account management. Strong network and relationships within the food distribution, retail, hospitality, or wholesale sectors are highly preferred. Excellent negotiation, communication, and presentation skills. Strong customer relationship management abilities.

Reports to: Director, Gift Administration<br>Purpose:The job holder will coordinate donor stewardship activities and deliver timely, accurate communications that demonstrate gift impact while ensuring donors are appropriately recognized, engaged, and informed.<br>Responsibilities:Reporting and Narrative Synthesis:Coordinate the end-to-end preparation, drafting, design, and distribution of high-quality stewardship reports and communication packets for university donors and funding partners Fund Administration and Financial Tracking:Track, monitor, and maintain operational information related to endowed funds, current-use funds, naming opportunities, and donor-designated gifts Coordination with relevant university departments to verify financial ledger data and beneficiary information, ensure that institutional records remain up to date within Salesforce and related management systems Digital Production and Content Support:Support the practical development of multimedia stewardship communications, digital content, presentations, short videos, and web-based materials Utilize creative tools to highlight the physical impact of donor philanthropy and format digital assets to strengthen ongoing donor engagement across university channels Recognition Logistics and Event Operations:Assist in managing physical donor recognition programs, including tracking the placement and maintenance of campus naming opportunities, signage, plaques, and markers Stakeholder Liaison and Data Governance:Collaborate directly with faculty, staff, students, and university administrators to compile routine updates and program outcomes Administrative and Operational Support:Provide administrative and operational support for stewardship initiatives, special projects, and departmental activities Perform other related duties as assigned<br>Requirements:Minimum Education Requirements:Bachelor's degree (Master's preferred) in Journalism, Communications, Marketing, Business, or a related discipline Experience:Minimum of three years of professional experience, with a proven track record in fundraising support, communications, or reporting within an international non-profit, academic, research, or public policy institution Skills:Communication: Excellent writing, editing, and proofreading skills, with the flexibility to adapt tone and style to suit various donor audiences Teamwork: Ability to work in a team, under pressure, and independently with minimal supervision and initiative Financial knowledge: High financial literacy, advanced organizational skills to balance multiple reporting deadlines, and the interpersonal diplomacy needed to interact effectively with diverse individuals on and off campus Software Proficiency: Exhibits practical proficiency with Salesforce databases or similar CRM systems, along with professional experience utilizing video editing software and Adobe InDesign. Advanced proficiency in Microsoft Office (Word, Excel, Power Point) and familiarity with content management systems (CMS) for web publishing Flexibility: Ability to work after working hours when required<br>This position is open until July 5, 2026Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

Job Objective One sentence summary of the main objective of the job, the most important activities and the meansand guidelines to obtain the objectives. To oversee the maintenance operations of non-GMP facilities, including offices, administrative areas,civil maintenance, elevators, handling equipment, plumbing and furniture, ensuring they are safe,functional, and well-maintained. This role is essential in supporting the overall operational efficiencyof the organization by leading the facilities maintenance team and ensuring compliance with safety andindustry standards. Environment Internal and external interactions i.e.: with other departments/divisions, international scope, providers,customers) Internal: Leads and supervises the facilities maintenance team, collaborating with other departmentsto ensure maintenance activities do not disrupt operations. Works closely with the Manufacturing Director to align maintenance activities with organizational goals. External: Coordinates with external contractors, technical services, and third-party agents formaintenance services and supplies. Engages with regulatory bodies to ensure compliance with safetyand industry standards. Key responsibility Oversee and ensure timely completion of all maintenance operations for non-GMP areas, includingpreventive and corrective maintenance. Supervise and lead the facilities maintenance team, assigning tasks and providing guidance to ensurehigh performance. Perform regular inspections of non-GMP facilities to identify and address maintenance needs,ensuring all equipment and systems (e.g., plumbing, civil, elevators) are functioning optimally. Develop and implement maintenance plans to ensure the optimal performance of non-GMP facilities. Manage the inventory of maintenance supplies and equipment, ensuring availability and properstorage. Coordinate with other departments to ensure facilities maintenance activities do not disruptoperations and align with administrative schedules. Maintain accurate records of maintenance activities, equipment conditions, and compliance withsafety regulations. Oversee the work of external contractors, technical services, and third-party agents, ensuring theymeet organizational standards and project requirements. Academic experience required Bachelor's degree in Facilities Management, Engineering, or a related field. Optional: Certification in SAP-PM or other CMMS. Professional Experience Required3+ years of proven experience in facilities maintenance, with hands-on involvement in dailyoperations and team coordination. Strong working knowledge of building systems such as plumbing, civil works, and elevators, withthe ability to troubleshoot and support technical issues effectively Experience in supervising technicians and contractors, ensuring timely execution of preventive andcorrective maintenance tasks. Ability to collaborate with cross-functional teams and support in implementing operationalimprovements. Computing Skills Familiarity with SAP-PM or other CMMS. Familiarity with Microsoft Office Suite (Word, Excel, Power Point) for documentation and reportingpurposes. Personal Skills Excellent problem-solving and decision-making abilities, with a proactive approach to identifyingand addressing maintenance issues. Strong communication and organizational skills, with the ability to collaborate effectively withinternal and external stakeholders. Ability to work under pressure and manage multiple tasks simultaneously, maintaining a high levelof accuracy and efficiency. Commitment to continuous improvement and professional development. Languages Written and spoken English and Arabic

Job Objective One sentence summary of the main objective of the job, the most important activities and the meansand guidelines to obtain the objectives. To oversee the maintenance operations of non-GMP facilities, including offices, administrative areas,civil maintenance, elevators, handling equipment, plumbing and furniture, ensuring they are safe,functional, and well-maintained. This role is essential in supporting the overall operational efficiencyof the organization by leading the facilities maintenance team and ensuring compliance with safety andindustry standards. Environment Internal and external interactions i.e.: with other departments/divisions, international scope, providers,customers) Internal: Leads and supervises the facilities maintenance team, collaborating with other departmentsto ensure maintenance activities do not disrupt operations. Works closely with the Manufacturing Director to align maintenance activities with organizational goals. External: Coordinates with external contractors, technical services, and third-party agents formaintenance services and supplies. Engages with regulatory bodies to ensure compliance with safetyand industry standards. Key responsibility Oversee and ensure timely completion of all maintenance operations for non-GMP areas, includingpreventive and corrective maintenance. Supervise and lead the facilities maintenance team, assigning tasks and providing guidance to ensurehigh performance. Perform regular inspections of non-GMP facilities to identify and address maintenance needs,ensuring all equipment and systems (e.g., plumbing, civil, elevators) are functioning optimally. Develop and implement maintenance plans to ensure the optimal performance of non-GMP facilities. Manage the inventory of maintenance supplies and equipment, ensuring availability and properstorage. Coordinate with other departments to ensure facilities maintenance activities do not disruptoperations and align with administrative schedules. Maintain accurate records of maintenance activities, equipment conditions, and compliance withsafety regulations. Oversee the work of external contractors, technical services, and third-party agents, ensuring theymeet organizational standards and project requirements. Academic experience required Bachelor's degree in Facilities Management, Engineering, or a related field. Optional: Certification in SAP-PM or other CMMS. Professional Experience Required3+ years of proven experience in facilities maintenance, with hands-on involvement in dailyoperations and team coordination. Strong working knowledge of building systems such as plumbing, civil works, and elevators, withthe ability to troubleshoot and support technical issues effectively Experience in supervising technicians and contractors, ensuring timely execution of preventive andcorrective maintenance tasks. Ability to collaborate with cross-functional teams and support in implementing operationalimprovements. Computing Skills Familiarity with SAP-PM or other CMMS. Familiarity with Microsoft Office Suite (Word, Excel, Power Point) for documentation and reportingpurposes. Personal Skills Excellent problem-solving and decision-making abilities, with a proactive approach to identifyingand addressing maintenance issues. Strong communication and organizational skills, with the ability to collaborate effectively withinternal and external stakeholders. Ability to work under pressure and manage multiple tasks simultaneously, maintaining a high levelof accuracy and efficiency. Commitment to continuous improvement and professional development. Languages Written and spoken English and Arabic

<p>We are looking for an experienced Pricing Manager with strong knowledge of BTL marketing, events, activations, exhibitions, and production costing, supported by solid regional experience across the MENA and GCC markets.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Proven experience in pricing and cost estimation.</strong></p></li><li><p><strong>Strong understanding of BTL marketing and event production.</strong></p></li><li><p><strong>Regional supplier knowledge and sourcing capabilities.</strong></p></li><li><p><strong>Experience preparing competitive quotations and tender pricing.</strong></p></li><li><p><strong>Strong negotiation, budgeting, and profit-margin analysis skills.</strong></p></li><li><p><strong>Ability to manage multiple RFQs within tight deadlines.</strong></p></li><li><p><strong>Excellent command of Microsoft Excel.</strong></p></li></ul><p></p>

<ul><li><p>Independently manage a portfolio of clients, focusing on customer retention and satisfaction.</p></li><li><p>Consistently achieve or exceed sales targets.</p></li><li><p>Develop and implement sales strategies tailored to the local market.</p></li><li><p>Regularly update CRM systems with new customer interactions and sales progress.</p></li><li><p>Provide feedback to the sales manager on market trends and customer needs.</p></li><li><p>Stick to rules of Respect (No loud voice, No insults).</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p>High school diploma</p></li><li><p>2 years experience</p></li><li><p>Proven ability to meet sales quota</p></li><li><p>Preferably experienced in the industrial areas</p></li></ul><p></p>

<ul><li>Answer and direct phone calls, emails, and correspondence.</li><li>Schedule appointments, meetings, and maintain calendars.</li><li>Prepare, type, and distribute documents, reports, and presentations.</li><li>Organize and maintain filing systems (electronic and physical).</li><li>Record meeting minutes and follow up on action items.</li><li>Manage office supplies and place orders when necessary.</li><li>Receive visitors and provide general assistance.</li><li>Coordinate travel arrangements and accommodations.</li><li>Handle confidential information with discretion.</li><li>Support management and staff with administrative tasks.</li></ul><p><br>&nbsp;</p>

Be You, Be Bayer At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ‘Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity, and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities, and redefining ‘impossible’. We’re a digital-first culture and have our fingers of the pulse of cutting-edge tools and methods that can advance our organization and help us serve our customers better and more efficiently. Because of this, we’re always on the lookout for candidates who are passionate about digital in their professional and personal lives, and who recognize technology as a powerful tool for streamlining processes and improving the business overall. At Bayer Middle East we welcome applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, religion, family status, pregnancy, or any unlawful criterion under applicable law. We are committed to treating all applicants fairly. Your unique experiences and perspectives are what make us stronger. We’re on a mission to advance the lives of those who work with us and support their career growth through our unique capabilities’ development programs, Project Assignments and Professional Development Assistance programs Come grow with us. Do Something That Moves you Role Purpose:Provide operational, administrative, and compliance support to the MDI Chapter by managing events, systems, vendor processes, financial transactions, and chapter coordination activities, enabling teams to execute effectively while ensuring adherence to company policies and processes.<br>Key Responsibilities:Coordinate event logistics, administration, and operational processes, ensuring seamless execution and timely completion of all pre- and post-event activities. Handle event documentation and operational processes across relevant platforms (e.g., Veeva), ensuring compliance, completeness, and timely submissions. Coordinate purchase order (PO) creation, invoice processing, budget tracking, and payment follow-up in collaboration with Finance and Procurement. Handle vendor onboarding, documentation, contract-related submissions, and compliance requirements. Support the preparation, submission, and tracking of documentation required for events, vendors, sponsorships, and other operational activities. Coordinate chapter meetings, workshops, training sessions, and team engagement activities. Maintain trackers, repositories, calendars, and operational records to ensure data accuracy and audit readiness. Support onboarding activities, communication, and administrative coordination across the MDI Chapter. Prepare presentations, reports, dashboards, and leadership updates as required. Drive continuous improvement of operational processes, ensuring efficiency, compliance, and seamless stakeholder experience. Your Experience Bachelor’s degree in business administration, Management, or a related field. Minimum of 2 years of experience in an administrative, operations, coordination, or similar support role. Fluency in Arabic and French is preferred; English proficiency is required. Experience in event coordination, operations, or administrative support roles. Strong organizational skills with the ability to coordinate multiple priorities and stakeholders. Experience coordinating vendors, documentation, purchase orders, invoices, and operational processes. Familiarity with compliance-driven workflows and systems such as Veeva or similar platforms. High attention to detail with strong documentation and record-keeping skills. Effective communication and stakeholder coordination abilities. Proficiency in Microsoft 365 applications, including Outlook, Teams, Excel, Power Point, and Share Point. Ability to work independently in a fast-paced, cross-functional environment. Strong problem-solving skills with a proactive and customer-focused mindset. Ability to handle confidential information with professionalism and discretion. Empowered to Achieve At Bayer, we’re all about advancing life for those who work alongside us. That’s why we offer flexible working arrangements to help you achieve that fundamental work life balance, 16 weeks paid maternity leave, and 10 days paternity leave. With our Professional Development Assistance policy for talents, we fund postgraduate studies to help you in your professional growth. Our competitive compensation packages and exciting dynamic working environment are designed for you. Join our global organization where you’ll find thrilling opportunities for personal and professional growth, assignments, learnings, and career advancement, while enjoying the freedom to express your individuality and be you, at Bayer. We are dedicated to building an inclusive workforce and welcome applications from qualified individuals with diverse abilities who meet the specified criteria for this position because they are at the forefront of our minds as we recruit top talents. If you are a person with disability and wish to apply, please send your CV directly to BME. Inclusive Opportunities@bayer.com, with the job vacancy title mentioned in the subject line. You affirm that you have a disability by choosing to disclose upon submitting your resume, your disclosure will be handled confidentially and used solely for the purpose of considering your application as part of our commitment to diversity and inclusion. At Bayer, we’re all about advancing life for those who work alongside us, recognized as the first place, 7 Stars Company at the Taqdeer Awards 2026, a benchmark of excellence in employee wellbeing and workplace practices. Due to the high volume of applications received for advertised positions, please understand only those candidates who are shortlisted for interview will be contacted by our HR Team. If you are not contacted by our team regarding an application for a position three weeks from the closing date for the position, this means unfortunately on this occasion you were not shortlisted for the role and will not receive further contact regarding this position.

<ul><li>Maintain accurate supplier payment records in the AX system to protect the company’s financial interests.</li><li>Monitor tax obligations and ensure timely submissions and payments to maintain legal compliance and avoid penalties.</li><li>Process invoice payments and maintain complete, accurate records in the relevant systems to support effective expense tracking.</li><li>Periodically review supplier accounts (monthly, quarterly, and annually) to ensure payment accuracy and resolve variances.</li><li>Collaborate with cross-functional departments to support accounting audits and ensure the quality of financial services.</li><li>Prepare and submit all required tax documents and filings (including Form 41, where applicable).</li><li>Approve new suppliers and establish supplier accounts to ensure approved vendor quality and correct costing.</li><li>Review imprest accounts by validating invoices and credits, reconciling them appropriately to safeguard the company’s rights.</li><li>Create and maintain a structured supplier database within the financial system, ensuring data accuracy and preventing errors.</li><li>Review purchase orders to verify commercial terms, payment terms, warranties, and other conditions; ensure proper contract filing.</li><li>Review incoming receipts and inspection reports, confirm quantities against purchase orders and requisitions, validate supporting documentation, and follow up on discrepancies.</li><li>Monitor cash/check payments against supply orders to reduce outstanding supplier account balances.</li><li>Prepare purchase journal entries, including applicable taxes and deductions, to ensure accurate accounting treatment.</li><li>Record supplier payment activity by preparing entries in subsidiary journals based on supporting documents from Treasury/Bank functions.</li><li>Prepare daily, weekly, and monthly supplier status reports showing outstanding payments, and submit them to the direct supervisor.</li><li>Print and review monthly trial balances and perform supplier reconciliations to support periodic account settlement.</li><li>Support the preparation of financial statements, monthly trial balances, balance sheets, and related accounting entries.</li><li>Investigate and coordinate dispute resolutions with tax authorities, including clarification of variances.</li><li>Prepare monthly closing entries and adjustments to finalize reporting and present updates to the direct supervisor.</li><li>Prepare daily disbursement vouchers for approved expenses payable from Treasury/Bank.</li><li>Review accounts (revenues and expenses) by examining monthly statements to ensure accuracy and completeness.</li><li>Prepare reconciliations to align debit and credit balances for monthly adjustments.</li><li>Perform other assigned tasks related to accounting and finance objectives.</li></ul>

Key Responsibilities Supervise daily mechanical works on-site (HVAC, plumbing, drainage, fire-fighting, and related MEP systems) in line with approved shop drawings. Coordinate with subcontractors, foremen, and labor teams to ensure smooth execution of installation activities. Review and verify shop drawings, material submittals, and method statements before execution. Monitor progress against the project schedule and report delays or risks to the Project Manager. Ensure compliance with health, safety, and quality standards (HSE) on-site. Conduct site inspections, prepare inspection requests (IRs), and coordinate with consultants/clients for approvals. Track material deliveries, quantities, and wastage; assist with quantity take-offs when required. Resolve technical site issues and coordinate with the design/engineering team for clarifications or drawing revisions. Maintain daily site reports, progress photos, and documentation. Support testing, commissioning, and snagging/de-snagging activities prior to handover.<br>Requirements Bachelor's Degree in Mechanical Engineering (or equivalent). Minimum 7 years of experience as a Site/Field Mechanical Engineer, preferably within finishing, fit-out, or interior contracting companies. Strong knowledge of HVAC, plumbing, drainage, and fire-fighting systems installation. Proficiency in reading and interpreting mechanical shop drawings and specifications. Familiarity with Auto CAD; knowledge of Revit/BIM coordination is a plus. Solid understanding of site safety practices and quality control procedures. Excellent communication, coordination, and problem-solving skills. Ability to manage multiple subcontractors and work under tight project deadlines. Valid driving license [and willingness to relocate/travel between sites, if applicable].

Job Title: Telesales Job Type: Full-Time Location: Maadi, Cairo (Hybrid Model) Reporting To: Sales Manager / Head of Marketing Job Objective The primary goal of this role is to act as the first point of contact for potential customers generated through marketing campaigns. You will be responsible for rapidly engaging leads, gathering critical business data . Your ultimate mission is to hand over fully qualified, sales-ready leads to the sales team, accompanied by a clear and concise summary that accelerates the closing process. Key Responsibilities1. Rapid Lead Engagement & Qualification Initiate communication with new leads within 5–15 minutes of their arrival. Engage with prospects via multiple channels, including phone calls, Whats App, and email. Conduct qualification calls using a standardized and approved questionnaire. Gather essential company data, including business activity, company size, number of branches, and potential system users. Identify the prospect's current software/system and uncover their key operational and financial pain points. Determine the specific modules and solutions required by the client. Ascertain the client's estimated budget and decision-making timeline. Identify the primary decision-maker and other key influencers involved in the purchase process. Classify leads into the following categories: Qualified, Disqualified, Needs Follow-up, or Unreachable.2. Data Management & CRM Hygiene Accurately log all client data, call notes, communication records, and contact stages into the company CRM system. Follow up with non-responsive leads according to a specified engagement sequence.3. Sales Handover & Meeting Coordination Schedule product demonstrations or meetings with the relevant Account Executive/Sales Manager. Prepare and send a clear, detailed qualification summary to the sales team prior to the scheduled meeting. Confirm meeting appointments to minimize no-shows and ensure a smooth handover.4. Lead Nurturing & Feedback Re-route non-ready leads back into the marketing nurture track for future follow-up. Accurately document and record the reasons for disqualification or rejection. Provide qualitative feedback on lead quality to the Marketing team to help refine targeting strategies and campaign effectiveness.5. Reporting & KPIsPrepare weekly reports detailing lead volume, quality scores, lead sources, and conversion rates. Qualifications & Requirements Experience: 1-3 years of experience in a similar role (Lead Generation, SDR, Telesales, or Inside Sales). Experience in the software/ERP industry is a strong plus. Communication: Exceptional verbal communication skills, with a proven ability to handle initial objections over the phone without engaging in detailed sales negotiations. Excellent active listening and questioning skills. Business Acumen: Strong ability to understand business needs and translate them into clear software requirements. Technical Skills: Proficiency in using CRM systems and the Microsoft Office Suite or Google Workspace. Writing Skills: Strong written communication skills for preparing detailed client briefs and professional follow-up emails. Professionalism: A strong sense of urgency, commitment to speed of response, and meticulous attention to data accuracy. Work Ethic: Ability to thrive in a target-driven environment and work towards clear performance metrics and KPIs.

<p>As a <strong>QA Project Manager</strong>, you will oversee all aspects of quality assurance, including but not limited to, managing the QA team daily operations, creating QA processes, defining testing priorities, ensuring comprehensive coverage and alignment across development teams, and collaborating closely with developers, producers, and leads, while testing all game features, functionalities, and scenarios. Your expertise will <strong>create a thriving environment for the QA team</strong> to identify and report defects and provide actionable feedback. You’ll be instrumental in establishing QA best practices and growing the QA team.</p>

<p>As a <strong>QA Project Manager</strong>, you will oversee all aspects of quality assurance, including but not limited to, managing the QA team daily operations, creating QA processes, defining testing priorities, ensuring comprehensive coverage and alignment across development teams, and collaborating closely with developers, producers, and leads, while testing all game features, functionalities, and scenarios. Your expertise will <strong>create a thriving environment for the QA team</strong> to identify and report defects and provide actionable feedback. You’ll be instrumental in establishing QA best practices and growing the QA team.</p>

<ul><li>Execute daily sales activities including cold calls, follow-ups, and client meetings.</li><li>Identify and pursue potential leads and new business opportunities based on the sales plan.</li><li>Maintain and update client database and sales records.</li><li>Present company products/services to potential customers in a professional manner.</li><li>Follow up on inquiries and provide accurate information to clients.</li><li>Support the sales manager in achieving monthly and quarterly targets.</li><li>Prepare and submit daily, weekly, and monthly sales reports.</li><li>Attend client visits, site tours, and product presentations when needed.</li></ul>

<ul><li><p>Greet and welcome guests as soon as they arrive at the office.</p></li><li><p>Direct visitors to the appropriate person and office.</p></li><li><p>Answer, screen and forward incoming phone calls.</p></li><li><p>Provide basic and accurate information in-person and via phone/email.</p></li><li><p>Order front office supplies and keep inventory of stock.</p></li><li><p>provide a positive first impression of yourself and the University.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Very good in English.</p></li><li><p>Administrative Writing Skills.</p></li><li><p>Microsoft Office Skills.</p></li><li><p>Professionalism.</p></li><li><p>Verbal Communication.</p></li><li><p>Maximum Age 28.&nbsp;</p></li></ul><p></p>

<p>Prepare shipping documents (invoices, purchase orders, bills of lading)<br>. Manage the CEO’s schedule, including meetings, emails, calls, and daily logistics<br>. Handle correspondence (emails, memos, letters, forms)<br>. Assist in preparing regular reports<br>. Organize filing systems and support internal processes<br>. Update and maintain office policies and procedures<br>. Order office supplies and coordinate with suppliers<br>. Maintain and update contact lists<br>. Submit and reconcile expense reports<br>. Follow up on administrative tasks and document submissions<br>. Perform accurate data entry</p>

JOB SCOPE :<br>• Support the day-to-day operations of airport services by coordinating customer bookings, communicating with service providers, and following up on service delivery across airport service touchpoints, including lounge access, fast track, meet & assist, transport, and other related services.<br>• Ensure customer bookings are accurately communicated and followed up with relevant service providers in line with booking details and service standards. Handle customer inquiries, booking changes, and operational issues in a timely and professional manner, escalating complex cases when required to support a smooth passenger experience.<br>JOB RESPONSIBILITIES :<br>• Receive and process incoming bookings, ensuring accurate and timely communication with the relevant service providers.<br>• Coordinate with suppliers and service providers to confirm booking details, service readiness, and service completion.<br>• Follow up on the status of customer bookings and ensure services are delivered according to booking requirements and agreed service standards.<br>• Maintain regular operational communication with lounges, fast track providers, meet & assist teams, transport providers, and other service partners.<br>• Respond to customer inquiries, booking requests, last-minute changes, and special service requirements in a timely and professional manner.<br>• Support the handling of booking amendments, cancellations, and refunds by coordinating with relevant internal teams and service providers.<br>• Identify service delays, disruptions, or booking discrepancies and take appropriate action within established procedures.<br>• Escalate complex operational issues, service failures, and customer complaints to the relevant supervisor or management team when required.<br>• Assist in resolving customer complaints and service-related issues by coordinating with service providers and relevant stakeholders.<br>• Follow up on reported issues to ensure they are properly documented and resolved.<br>• Maintain accurate records of bookings, service status, customer requests, incidents, and operational updates.<br>• Report recurring service issues, supplier performance concerns, and operational challenges to the supervisor or management team.<br>• Provide operational feedback to support improvements in service delivery and customer experience.<br>• Follow established operational procedures, service standards, and airport regulations.<br>• Work closely with internal teams, service providers, and other stakeholders to support smooth daily operations and service delivery.<br>JOB REQUIREMENTS :<br>• 1–3 years of experience in operations, hospitality, airport services, travel, tourism, or customer service roles.<br>• Previous experience in customer service, booking coordination, airport operations, or working with service providers is an advantage.<br>• Good communication and coordination skills.<br>• Good problem-solving skills and the ability to handle day-to-day operational issues.<br>• Ability to handle multiple bookings, customer requests, and operational tasks in a fast-paced environment.<br>• Customer-focused attitude with the ability to handle inquiries and complaints professionally.<br>• Good attention to detail and accuracy when processing bookings and updating operational records.<br>• Ability to follow operational procedures and escalate issues when necessary.<br>• Ability to work independently as well as part of a team.<br>• Flexibility to work rotational shifts, weekends, and public holidays when required.<br>• Good computer skills, including Microsoft Office applications and booking or operational systems.<br>• Excellent command of English; additional languages are an advantage.

JOB SCOPE :<br>• Support the day-to-day operations of airport services by coordinating customer bookings, communicating with service providers, and following up on service delivery across airport service touchpoints, including lounge access, fast track, meet & assist, transport, and other related services.<br>• Ensure customer bookings are accurately communicated and followed up with relevant service providers in line with booking details and service standards. Handle customer inquiries, booking changes, and operational issues in a timely and professional manner, escalating complex cases when required to support a smooth passenger experience.<br>JOB RESPONSIBILITIES :<br>• Receive and process incoming bookings, ensuring accurate and timely communication with the relevant service providers.<br>• Coordinate with suppliers and service providers to confirm booking details, service readiness, and service completion.<br>• Follow up on the status of customer bookings and ensure services are delivered according to booking requirements and agreed service standards.<br>• Maintain regular operational communication with lounges, fast track providers, meet & assist teams, transport providers, and other service partners.<br>• Respond to customer inquiries, booking requests, last-minute changes, and special service requirements in a timely and professional manner.<br>• Support the handling of booking amendments, cancellations, and refunds by coordinating with relevant internal teams and service providers.<br>• Identify service delays, disruptions, or booking discrepancies and take appropriate action within established procedures.<br>• Escalate complex operational issues, service failures, and customer complaints to the relevant supervisor or management team when required.<br>• Assist in resolving customer complaints and service-related issues by coordinating with service providers and relevant stakeholders.<br>• Follow up on reported issues to ensure they are properly documented and resolved.<br>• Maintain accurate records of bookings, service status, customer requests, incidents, and operational updates.<br>• Report recurring service issues, supplier performance concerns, and operational challenges to the supervisor or management team.<br>• Provide operational feedback to support improvements in service delivery and customer experience.<br>• Follow established operational procedures, service standards, and airport regulations.<br>• Work closely with internal teams, service providers, and other stakeholders to support smooth daily operations and service delivery.<br>JOB REQUIREMENTS :<br>• 1–3 years of experience in operations, hospitality, airport services, travel, tourism, or customer service roles.<br>• Previous experience in customer service, booking coordination, airport operations, or working with service providers is an advantage.<br>• Good communication and coordination skills.<br>• Good problem-solving skills and the ability to handle day-to-day operational issues.<br>• Ability to handle multiple bookings, customer requests, and operational tasks in a fast-paced environment.<br>• Customer-focused attitude with the ability to handle inquiries and complaints professionally.<br>• Good attention to detail and accuracy when processing bookings and updating operational records.<br>• Ability to follow operational procedures and escalate issues when necessary.<br>• Ability to work independently as well as part of a team.<br>• Flexibility to work rotational shifts, weekends, and public holidays when required.<br>• Good computer skills, including Microsoft Office applications and booking or operational systems.<br>• Excellent command of English; additional languages are an advantage.

<ul><li><p><strong>About iQibla</strong></p></li><li><p>iQibla is building one of the world’s leading Muslim lifestyle and faith-tech ecosystems, connecting smart devices, mobile apps, and online communities to serve Muslim users around the world.</p></li><li><p>Our products include Zikr Ring, Qibla direction tools, prayer features, Tasbih, Quran-related content, and smart wearable devices designed for Muslim daily life.<br></p></li><li><p>We already have strong user traffic across our App, Facebook, LinkedIn, and other social platforms. Now we are looking for a dedicated Community Manager to help us turn traffic into trust, engagement, loyalty, and business growth.<br></p></li><li><p><strong>Role Overview</strong></p></li><li><p>We are looking for a creative and user-focused <strong>UI/UX Designer</strong> to join iQIBLA's product team in Shenzhen, China. We will help you relocate from Egypt to China.</p><p>This role is not only about creating beautiful interfaces. It is about understanding Muslim users, improving the overall user experience, increasing engagement and retention, and designing features that help grow the iQIBLA Life community.</p><p>You will work closely with our product, marketing, and development teams to localize the application for different markets, improve usability, and continuously introduce creative ideas that increase downloads, active users, and followers of the iQIBLA Life ecosystem.<br></p></li><li><p><strong>Key Responsibilities</strong></p><ul><li><p>Design intuitive and visually appealing user interfaces for the iQIBLA Life App.</p></li><li><p>Improve user journeys to increase engagement, retention, and daily active users.</p></li><li><p>Create user flows, wireframes, prototypes, and high-fidelity UI designs.</p></li><li><p>Conduct UX research and analyze user behavior to identify opportunities for improvement.</p></li><li><p>Propose creative product ideas and features that encourage users to follow, engage, invite friends, and remain active within the app.</p></li><li><p>Design experiences that support community growth, social interaction, gamification, and user retention.</p></li><li><p>Help localize the application for different markets by adapting the user experience, language, cultural expectations, and visual elements.</p></li><li><p>Work closely with product managers and developers to ensure designs are implemented accurately.</p></li><li><p>Collaborate with the marketing team to optimize onboarding, promotions, seasonal campaigns, and in-app experiences.</p></li><li><p>Maintain consistency across the product using design systems and UI standards.</p></li><li><p>Stay updated with the latest UI/UX trends, mobile design patterns, and best practices.</p></li></ul></li></ul><p></p><p><strong>What We Offer</strong></p><ul><li><p>Remote work opportunity.</p></li><li><p>A meaningful role serving Muslim users around the world.</p></li><li><p>Opportunity to grow with a fast-growing Muslim tech brand.</p></li><li><p>Direct involvement in App community, social media, product feedback, and global market growth.</p></li><li><p>Flexible cooperation model based on experience and capability.</p></li></ul><p></p>

<h3>Key Responsibilities</h3><ul><li><p>Manage the daily operations of the store.</p></li><li><p>Lead, train, and motivate the store team.</p></li><li><p>Achieve sales targets and monitor store performance.</p></li><li><p>Ensure excellent customer service.</p></li><li><p>Manage stock, displays, and store organization.</p></li><li><p>Prepare and follow up on daily/weekly sales reports.</p></li><li><p>Ensure company policies and procedures are followed.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Minimum <strong>1 year of experience as a Store Manager</strong>.</p></li><li><p>Strong leadership and team management skills.</p></li><li><p>Good communication and customer service skills.</p></li><li><p>Ability to achieve sales targets and manage daily store operations.</p></li><li><p>Good organizational and problem-solving skills.</p></li><li><p>Previous retail experience is required.</p></li></ul><p></p>