Admin Assistant Jobs

Job Purpose:<br><br>Direct the workshop area (allocate workload, tools, floor space and materials) in order to obtain the maximum<br><br>efficiency, productivity and facilitate completion of scheduled repairs and services. Maintain satisfactory service<br><br>repair work through implementation of brand's quality standards.<br><br>Duties & Responsibilities: <br><br>Set objectives and provide clear guidelines to the team for carrying out daily service in workshop areas, as well as drivingcontinuous improvements to the functions. Monitor approved departmental policies, processes, procedures, and instructions to be implemented by subordinates so thatwork is carried out in a controlled manner. Manage the Workshop area's resources (personnel, workstations, etc.), coordinate planning tasks, analyzing reportig deviations in work performance, delivery times, and billing in order to guarantee the scope, prices, and terms agreed to with the customer in the Job Order. Cascade the monthly commercially and operationally targets among the workshop staff and implement deductions of damages and losses done by workshop staff from workshop turnover rate. Determines the required machines, supplies and tools to be purchased that ensure smooth delivery of provided services in workshop area as per approved budget. Review and assign daily workshop tasks to team leaders and follow up on tasks accomplishments in an efficient manner according to the Service core processed standards. Manage interventions that may require both vehicle body work and electromechanical work in collaboration with the Body and Paint Workshop Manager. Oversee the operational management of warranty cases with warranty coordinator so as to ensure that the case is well handled and communicate technical support in case of a warranty or a problem that is difficult to solve Ensure the vehicle is diagnosed and repaired efficiently and in a professional manner according to the Service core processed standards. Provide necessary information regarding customers' vehicles answer customer inquiries in alignment with related departments. Coordinate with the reception area for handling customer complaints if needed, through ensuring that the customer's problems have been solved and that customer inconvenience complaints are dealt fairly and quickly. Review the performance of Functional Control Test with the final control on the customer's vehicle in order to verify that that all the requested work by the customer has been done correctly. Accountable for safety of customers' vehicles, workstation tools and equipment. Control the consumption of materials used in inspection and maintenance interventions. Ensure that all tools and equipment used in the workshop are correctly identified, stored and accessible for the personnel, in correct maintenance and use conditions, and that their calibration certificates are available, where applicable. Ensure quality controls and suitable testing methods and resources, following to the Service core processed instructions. Recruit, coach, and appraise team to ensure they are operating to full potential and ensure that team members are in line with organizational requirements. Maintain a high level of motivation and morale in the team, as well as ensure staff development, in order to achieve a high level of employee satisfaction, and thus high performance and productivity. Ensure conservation, order and cleanliness of their workplace and of the installations and equipment of the electromechanical workshop. Ensure that work in workshop area is in compliance with the current Health & Safety and Environment regulations. <br><br>Requirements<br><br>Bachelor degree of Mechanical Engineering, or any equivalent degree. Valid driver's license holder. 6-8 experience in-service operation in a reputable dealership of which 2 years should be in a Managerial capacity. Proven experience in conducting tests and inspections of products, services, or processes to evaluate quality or performance

About noon We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a (add title) who can help us move even faster. Noon’s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.noon’s mission: Every door, every day.<br>What you'll do:Skilled Facility Manager to oversee the operations and maintenance of a chain of dark stores. The ideal candidate will ensure that all facilities are fully operational, compliant with regulations, and maintained to high standards to support seamless store operations and customer fulfillment.<br>1) Facility Maintenance and Operations Manage the day-to-day maintenance of dark stores, including HVAC, refrigeration, plumbing, electrical systems, and general repairs. Develop and implement preventive maintenance programs to reduce downtime and optimize equipment performance. Oversee the maintenance and monitoring of cold storage systems, ensuring temperature consistency and compliance with food safety standards.2) Vendor and Contractor Management Liaise with service providers, contractors, and suppliers for maintenance, repairs, and equipment procurement. Negotiate contracts to ensure cost-effectiveness while maintaining quality. Monitor vendor performance to ensure adherence to SLAs (Service Level Agreements).3) Compliance and Safety Ensure all facilities comply with local regulations and safety standards, including fire safety, electrical safety, and hygiene standards. Conduct regular audits and inspections to identify and address compliance gaps. Implement and enforce health and safety policies for all staff and contractors working in dark stores.4) Budget and Resource Management Prepare and manage facility management budgets, including forecasting expenses and tracking costs. Identify opportunities to optimize energy consumption and reduce operational costs. Plan for long-term asset replacement and upgrades.5) Team Coordination and Support Work closely with operations and procurement teams to ensure facilities support store operations. Train and supervise on-site staff and technicians for routine maintenance and emergency protocols.6) Emergency Management Develop and execute emergency response plans for equipment failures, power outages, or other crises. Ensure readiness of backup systems, including generators and alternative storage solutions.<br>What you'll need:1) Educational Qualifications Bachelor’s degree in Facility Management, Engineering, or a related field. Professional certifications (e.g., IFMA, BIFM, or similar) are an advantage.2) Experience Minimum of 6-7 years of experience in facility management, preferably in retail, warehousing, or logistics sectors. Proven experience managing cold storage or temperature-controlled facilities is highly desirable.3) Skills and Competencies Strong understanding of MEP systems, refrigeration units, and other critical equipment. Knowledge of local compliance and safety regulations. Excellent problem-solving and crisis management skills. Strong vendor negotiation and contract management abilities. Proficiency in facility management software and tools. Highly organized and detail-oriented. Strong leadership and interpersonal skills. Ability to work under pressure and handle multiple locations simultaneously.<br>Who will excel? We’re looking for people with high standards, who understand that hard work matters. You need to be relentlessly resourceful and operate with a deep bias for action. We need people with the courage to be fiercely original.noon is not for everyone; readiness to adapt, pivot, and learn is essential.

About Immensa Immensa is transforming how the world’s largest energy companies address critical spare part challenges. Our solutions help asset-intensive organisations decrease over-stocking, reduce downtime, manage obsolescence, and strengthen supply chain resilience through advanced digital inventory and distributed manufacturing technologies. We partner with some of the world’s largest Oil & Gas and industrial companies, supporting mission-critical operations where reliability, quality, and trust are essential.<br>Role Overview We are seeking a Strategic Account Manager to develop and expand relationships with enterprise customers in the Energy sector. This role is responsible for driving long-term value creation across key accounts, ensuring customers fully adopt and scale Immensa’s Digital Inventory solutions. You will operate at the intersection of commercial engagement, account strategy, and stakeholder management, helping grow partnerships across multiple sites, business units, and operational teams. Working closely with Immensa’s commercial, technical, and operational teams, you will ensure Immensa is positioned as a trusted partner supporting critical supply chain and operational challenges.<br>Key Responsibilities Strategic Account Leadership• Own and develop a portfolio of enterprise accounts within Energy and asset-intensive industries• Build trusted relationships across engineering, operations, supply chain, procurement, and leadership teams• Manage complex organisational dynamics across large industrial customers Long-Term Account Growth• Develop and execute strategic account plans aligned to customer priorities and Immensa’s growth objectives• Identify and prioritise expansion opportunities across additional sites, business units, and use cases• Grow Immensa’s share of wallet while protecting long-term customer trust and partnership Customer Value & Adoption• Ensure customers fully adopt and maximise the value of their Digital Inventory programmes• Coordinate with internal technical, operational, and delivery teams to support successful deployments• Maintain strong visibility into customer priorities, risks, and evolving operational challenges Executive Engagement & Governance• Support senior-level discussions, reviews, and planning sessions with customer leadership• Manage relationships across complex, multi-layered organisations• Help resolve customer issues and coordinate internal resources when needed Account Intelligence & Expansion Strategy• Gather and synthesise account intelligence to identify strategic growth opportunities• Contribute to prioritisation of expansion opportunities• Maintain disciplined forecasting and account planning processes<br>Required Experience & Background<br>Essential• 5–10 years’ experience in enterprise account management, strategic sales, or major account roles• Experience working with large organisations in Oil & Gas or Energy industry• Proven ability to develop and expand enterprise relationships• Comfortable navigating complex stakeholder environments• Strong communication and stakeholder management skills Highly Desirable• Experience in Energy industry supply chain, manufacturing, or spare parts• Familiarity with spare parts management, MRO, asset management, or industrial operations• Experience supporting multi-site enterprise customers<br>Skills & Attributes• Exceptional relationship-building and stakeholder management capabilities• Strategic thinker able to prioritise long-term growth opportunities• Strong commercial judgement with a partnership-first mindset• Structured and disciplined in account planning and forecasting• Comfortable navigating complex organisational environments• Patient, resilient, and able to build trust over long enterprise cycles<br>What Success Looks Like• Strong trusted relationships established with enterprise customers• Successful adoption and expansion of Digital Inventory programmes• Growth of account revenue and share of wallet• Recognition by customers as a trusted operational partner<br>Why Join Immensa?• Work on mission-critical industrial challenges with global industry leaders• Be part of shaping the future of Digital Inventory and distributed manufacturing• Operate at the intersection of technology, operations, and industrial transformation• Join a growing company with global ambition and meaningful impact

Job description :The Recruitment Manager is responsible for leading all human resources functions for the mall management company, ensuring the organization attracts, develops, and retains high-performing employees while maintaining full compliance with labor laws and company policies. The role supports both the operational needs of the mall and the strategic growth of the business. Key Responsibilities:1. Talent Acquisition* Develop annual manpower plans with department heads.* Manage recruitment from sourcing to onboarding.* Build relationships with recruitment agencies and universities.* Ensure timely hiring for all vacancies.* Conduct interviews for management positions.2. Employee Relations* Foster a positive work culture.* Handle employee grievances and disciplinary matters.* Conduct investigations and recommend appropriate actions.* Promote employee engagement and retention initiatives.3. Performance Management* Conduct training needs analysis.* Develop annual training calendars.* Coordinate technical, leadership, customer service, and compliance training.* Evaluate training effectiveness.5. Compensation & Benefits* Ensure salary competitiveness through market benchmarking.* Manage payroll coordination.* Review benefits and incentive schemes.* Support annual salary reviews.6. Recruitment Operations* Maintain employee records and HRIS.* Oversee attendance and leave management.* Ensure accurate personnel documentation.* Monitor probation periods and contract renewals.7. Legal Compliance* Ensure compliance with Egyptian Labor Law.* Manage social insurance and labor office requirements.* Maintain all statutory records.* Update HR policies according to legal changes.8. Policies & Governance* Develop and update HR policies and procedures.* Ensure consistent implementation across departments.* Promote ethical standards and confidentiality.9. Organizational Development* Review organizational structure.* Recommend efficiency improvements.* Support change management initiatives.* Lead employee satisfaction surveys. Recruitment – Job Requirements Education:* Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.* Master’s degree or MBA is an advantage.* Professional HR certification (CIPD, SHRM-CP/SHRM-SCP, PHR/SPHR, or equivalent) is preferred. Experience:* 7–10 years of progressive Recruitment experience.* Minimum 3–5 years in an Recruitment management role.* Experience in shopping malls, retail, hospitality, mixed-use developments, real estate, or facility management is highly preferred.* Proven experience in recruitment, employee relations, performance management, and organizational development.* Experience managing outsourced service providers (security, housekeeping, maintenance) is an advantage. Technical Knowledge:* Strong knowledge of Egyptian Labor Law and Social Insurance regulations.* Experience with HR Information Systems (HRIS) and payroll systems.* Strong understanding of compensation and benefits, talent management, and succession planning.* Experience in policy development and HR compliance.* Proficiency in Microsoft Office, especially Excel, Word, and Power Point. Skills & Competencies:* Strong leadership and team management skills.* Excellent communication and interpersonal abilities.* Strong problem-solving and conflict-resolution skills.* High level of integrity and confidentiality.* Excellent organizational and time-management skills.* Strong negotiation and influencing skills.* Analytical mindset with the ability to interpret HR metrics.* Ability to work under pressure in a fast-paced operational environment.* Strong decision-making and sound judgment. Personal Attributes:* Customer service-oriented mindset.* Professional appearance and demeanor.* Proactive and results-driven.* Adaptable and resilient.* High emotional intelligence.* Collaborative and approachable.* Committed to continuous improvement and employee development. Languages:* Fluent in Arabic and English (spoken and written).* Additional languages are an advantage. Other Requirements:* Ability to work flexible hours when required, including weekends during major mall events or operational needs.* Willingness to participate in emergency response and business continuity planning.* Valid driving license is an advantage if travel between sites is required.

Daikin Middle East & Africa is a subsidiary of Daikin Industries Ltd. and the leading provider of heating, cooling, ventilation, air purification, and refrigeration technology. The company designs, manufactures and brings to market a broad portfolio of equipment, as well as tailor-made solutions for residential, commercial, and industrial purposes in Europe, Middle East, and Africa (EMEA). To date, Daikin EMEA has over 12 000 employees across more than 59 consolidated subsidiaries. It has 12 major manufacturing facilities based in Belgium, the Czech Republic, Germany, Italy, Spain, Turkey, Austria, and the UK. Our aim is to drive sustainable and effective solutions, sparking a good climate for the generations to come. And all this can only be achieved because of our People.<br>About The Role<br>This role is suited for an experienced Supply Chain & Logistics Manager who will lead the logistics, planning, and supply chain operations in Egypt. This role is critical in ensuring customer satisfaction, optimizing costs, improving operational performance, and building a high-performing team.<br>How you will make an impact<br>Supply Chain & Logistics Leadership Lead end-to-end logistics, planning, inventory, and distribution operations. Ensure high service levels through on-time delivery and effective stock management. Drive supply chain performance while optimizing logistics and operational costs. Manage relationships with logistics service providers, shipping partners, and key stakeholders. Collaborate closely with Sales and regional teams to support business objectives and achieve KPIs. Operational Excellence Optimize end-to-end supply chain processes and eliminate operational bottlenecks. Implement and standardize SOPs, KPIs, and reporting frameworks. Ensure compliance with local regulations, customs requirements, Nafeza, and shipping documentation standards. Utilize SAP and other systems to improve operational efficiency and visibility. People Leadership Lead, coach, and develop the Logistics and Planning team. Foster a culture of accountability, continuous improvement, and customer focus. Build organizational capability and succession plans to support future growth. Strategic Planning Develop demand and purchasing forecasts to ensure inventory availability. Manage budgeting, inventory planning, and logistics cost optimization. Identify opportunities to improve service, efficiency, and profitability as the business grows.<br>What you need to succeed Experience10+ years of experience in Supply Chain and Logistics within the Egyptian market. Proven leadership experience managing teams and driving operational performance. Strong understanding of customs clearance, Nafeza, shipping operations, warehousing, and regulatory compliance. Experience with SAP and supply chain management systems. Exposure to multinational and fast-paced business environments. Education Bachelor's Degree in Commerce, Business Administration, Supply Chain Management, Logistics, or a related field. Skills & Competencies Strong leadership and stakeholder management skills. Excellent analytical, planning, and problem-solving capabilities. Advanced Excel and Microsoft Office proficiency. Strong communication and negotiation skills in English. Commercial mindset with the ability to translate business needs into operational results. High integrity, resilience, and a results-driven approach.<br>Good climate starts with people Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.

About Us:<br>At Hikvision, our vision is to “Empower vision for the security and sustainable growth of the world”. We are committed to explore innovative way to better, perceive and understand the world, and our core values are customer focused, value oriented, integrity and pursuit of excellence. These principles guide our daily actions and foster a culture of innovation, collaboration, inclusivity.<br>Be part of a team that is making a difference. <br>Leadership: Our leaders are not just executives; they are mentors and advocates for professional growth. They are committed to creating a culture where every team member can thrive and contribute to our shared success.<br>Culture: At Hikvision, we pride ourselves on fostering an inclusive and diverse culture where everyone feels valued and respected. Our team is composed of talented individuals from multiple nationalities, bringing together a rich tapestry of perspectives and ideas. This diversity drives our innovation and creativity, making us stronger as we collaborate to achieve our common goals. We believe that when people from different backgrounds come together, we can create something truly extraordinary.<br>Benefits: We offer a comprehensive benefits package that includes family health insurance, flexible working hours, professional development opportunities.<br>Your Role As a Business Development Manager – Commercial Display, you will be responsible for driving the growth of Hikvision's Interactive Flat Panel Displays (IFPD) and LED Display business in the Egyptian market. Your responsibilities include:Market Development: Develop the Commercial Display business by identifying new market opportunities, conducting market research, analyzing industry trends, and preparing market insight reports and competitive analyses to support business strategy. Customer Management: Identify, develop, and maintain relationships with distributors, system integrators, consultants, contractors, and end users. Develop targeted sales strategies based on customer segmentation and achieve assigned sales targets. Product Promotion: Promote Hikvision's Interactive Flat Panel Display (IFPD) and LED Display products and solutions through customer presentations, demonstrations, and technical discussions. Increase product awareness, expand market coverage, and secure product approvals from consultants and project stakeholders. Project Management: Identify and develop project opportunities, manage the sales cycle from opportunity identification through project award, and work closely with internal teams to deliver successful business outcomes. Team Collaboration: Collaborate effectively with sales, pre-sales, marketing, and technical teams to maximize business performance and deliver excellent customer service. What We're Looking For At least 3 years of sales or business development experience in Commercial Displays, Interactive Flat Panel Displays (IFPD), LED Displays, Professional AV (Audio Visual), or related industries. Strong knowledge of Interactive Flat Panel Display (IFPD) and/or LED Display products, technologies, and solutions. An established network of customers, distributors, consultants, contractors, or system integrators within the Commercial Display industry is highly preferred. Proven ability to independently develop new business opportunities, manage customer relationships, and consistently achieve sales targets. Strong presentation, negotiation, communication, and relationship management skills. Excellent analytical and problem-solving abilities. Self-motivated, results-oriented, and a collaborative team player. Join UsIf you are passionate about Commercial Display technologies, including Interactive Flat Panel Displays (IFPD) and LED Display solutions, and are looking to build your career in a fast-growing, innovative technology company, we would love to hear from you.

About Us<br>The Sea Blue Project Logistics Network is part of a group of international freight-forwarding networks that also includes Cross Trades Network and Flyte Network. Together, our networks connect freight forwarders and logistics professionals worldwide, helping members build trusted partnerships, generate business opportunities, and deliver end-to-end logistics solutions.<br>About the Role<br>We are looking for an experienced, commercially driven Business Development Manager to accelerate the international growth of our three networks.<br>This is a hands-on sales role for someone who enjoys opening new markets, building relationships with senior decision-makers, and converting qualified prospects into long-term members.<br>You will own the complete business-development cycle—from market research and outbound prospecting to presentations, negotiation, closing, and onboarding. Success will be measured through pipeline growth, new memberships, conversion rates, and long-term member value.<br>Key Responsibilities<br>Market Development and Prospecting Research international markets and identify priority countries for network expansion. Identify and qualify freight forwarders and relevant industry stakeholders. Develop and execute targeted outbound business-development strategies. Connect with prospective members through cold and warm calls, emails, referrals, and online meetings. Build and maintain a consistent pipeline of qualified opportunities.<br>Sales and Membership Development Schedule and conduct meetings with prospective members. Understand each prospect’s business needs, challenges, and areas of specialization. Present the value, benefits, and commercial opportunities offered by the appropriate network. Prepare and follow up on membership proposals and quotations. Manage prospects throughout the complete sales cycle, from initial contact to closing. Maintain accurate and up-to-date records within the CRM system. Meet agreed sales, membership, and business-development targets.<br>Onboarding and Relationship Management Coordinate the onboarding of new members and conduct introductory calls. Ensure new members understand the network’s services, processes, and available opportunities. Maintain positive relationships with existing members and support their continued satisfaction. Respond to membership inquiries and coordinate internally when additional support is required. Identify opportunities for renewals, referrals, and further network growth. Encourage satisfied members to recommend suitable companies within their markets.<br>Qualifications and Experience<br>Proven experience in B2B sales, business development, or account management. Previous experience in freight forwarding, logistics, transportation, or a related industry is a must. Demonstrated ability to prospect, present, negotiate, follow up, and close business opportunities. Experience managing a structured sales pipeline and working with CRM systems. Strong relationship-building, communication, and interpersonal skills. Excellent spoken and written English; additional languages are an advantage. Strong organizational and time-management abilities. Comfortable communicating with international prospects and senior decision-makers. Self-motivated, commercially minded, and results-oriented. Willingness and ability to travel internationally on occasion for business events, conferences, and customer meetings.<br>What We Offer<br>Competitive salary and commission structure. Direct involvement in expanding three established international logistics networks. The opportunity to build high-value professional relationships with founders, owners, and senior executives across the international freight-forwarding industry. Clear ownership of international markets and measurable business-development results. A multicultural and collaborative working environment. Professional development and long-term growth opportunities. A remote working arrangement. Opportunities for international travel to network meetings and industry events.<br>Application<br>Please submit your CV through Linked In. Applications should clearly highlight relevant business-development achievements and any previous experience within freight forwarding, logistics, or membership-based organizations.<br>Cross Trades Network, Sea Blue Project Logistics Network, and Flyte Network are committed to providing equal employment opportunities. Applications will be considered based on qualifications, experience, and suitability for the role.

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>ROLE SUMMARY<br><br>We’re looking for a Category Manager to join the team and focus on growing our own Grocery Store “t Mart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!<br><br>WHAT’S ON YOUR PLATE?<br><br>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply. Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy. Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy. Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc. Reviewing and resolving any issues with local suppliers. Assortment: Ensuring cost efficiency across our consumers that meets their needs/wants. Defining and maintaining the local assortment and integrating the basic assortment for the department/categories. Providing regional teams with information regarding products and quantities needed for international and regional contracts. Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc. Price: Pricing the items based on pricing guidelines and recommended prices for PL/Imported items. Collecting market prices and conducting country price audits. Promos: Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment. Developing the country promotion calendar. Following up and ensuring effective execution of all activities required for each promotional event. Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends. <br><br>Qualifications<br><br>WHAT DID WE ORDER?<br><br>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting. You have built teams and led cross-functional projects at scale. You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved. You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you. You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools. You have excellent analytical and communication skills, and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission. Language skills: Fluent English and Arabic would be highly advantageous.

Gradients Advertising is looking for an exceptional Senior Account Manager to lead strategic client partnerships, drive business growth, and oversee the successful delivery of integrated marketing and communication campaigns. This role requires a commercially driven leader with a deep understanding of branding, advertising, digital marketing, production, media, and client consultancy. The ideal candidate combines strategic thinking with operational excellence, inspiring internal teams while serving as a trusted advisor to clients and contributing directly to agency growth.<br>This is an on-site position based at our office in Lebanon Square, Mohandessin. <br>Key Responsibilities:<br>Client Leadership Own and lead a portfolio of strategic client accounts, serving as the senior point of contact and trusted business advisor. Develop strong executive-level relationships with key client stakeholders and decision-makers. Understand clients' business challenges and proactively recommend strategic marketing and communication solutions. Lead annual and quarterly planning sessions with clients to identify growth opportunities. Deliver an exceptional client experience across every touchpoint.<br>Business Growth Identify opportunities to grow existing accounts through integrated solutions, cross-selling, and upselling. Support the agency's new business efforts, including pitches, proposals, and presentations. Take ownership of account revenue, profitability, forecasting, and commercial performance. Negotiate scopes of work, budgets, timelines, and commercial agreements.<br>Strategic & Project Leadership Translate client objectives into clear strategic, creative, media, digital, and production briefs. Oversee multiple integrated campaigns simultaneously from briefing to final delivery. Ensure projects are delivered on time, within budget, and to the highest quality standards. Anticipate risks early and implement proactive mitigation plans. Drive continuous process improvements across accounts.<br>Team Leadership Mentor, coach, and develop Account Executives and Senior Account Executives. Delegate responsibilities effectively while maintaining accountability. Foster collaboration across Strategy, Creative, Studio, Content, Media, Production, and Finance teams. Inspire teams to deliver outstanding work under tight deadlines.<br>Financial Management Own account profitability and ensure projects achieve financial objectives. Review quotations, estimates, purchase orders, and supplier costs. Monitor project margins and recommend efficiencies. Ensure timely invoicing and payment follow-up.<br>Quality & Excellence Maintain exceptional standards across all deliverables. Review creative work before client presentations. Ensure agency processes and quality assurance standards are consistently followed. Champion innovation and continuous improvement.<br>Qualifications5+ years of experience in account management within a leading advertising, branding, digital, or integrated communications agency. Proven experience managing large-scale integrated marketing campaigns. Demonstrated success leading high-value client relationships. Strong commercial acumen with experience managing budgets and profitability. Excellent understanding of branding, digital marketing, media, production, printing, and campaign execution. Exceptional project management and organizational skills. Outstanding leadership and team development capabilities. Strong negotiation and stakeholder management skills. Excellent written and verbal English communication skills. Bachelor's degree in Marketing, Business Administration, Communications, Advertising, or a related discipline.<br>Skills Strategic marketing planning and brand consultancy. Advanced presentation development using Microsoft Power Point and Apple Keynote. Strong storytelling and persuasive communication skills. Excellent business writing and proposal development. Experience leading integrated campaign planning. Strong analytical skills with the ability to interpret campaign performance and business insights. Commercial mindset with a passion for growing client partnerships. High proficiency in Microsoft Office, Google Workspace, and project management platforms. Ability to thrive in a fast-paced agency environment while managing multiple priorities. High emotional intelligence with excellent leadership, coaching, and conflict-resolution skills.

Travel Business & Partnerships Manager<br><br>Captain Tayyar by Egypteneur<br><br>About Captain Tayyar<br><br>Captain Tayyar is the World's First Aviation-Themed Platform for Mobility, Delivery & Travel Experiences.<br><br>By bringing together Mobility, Delivery, and Travel & Bookings into one seamless digital ecosystem, Captain Tayyar is redefining how people travel, move, and experience connected services through a unique aviation-inspired platform.<br><br>During the initial launch phase, the Travel & Bookings vertical will operate through strategic partnerships with licensed global travel platforms and technology providers, enabling Captain Tayyar to deliver a world-class booking experience while focusing on customer experience, commercial growth, and ecosystem expansion.<br><br>We're looking for a commercially driven, relationship-oriented, and entrepreneurial Travel Business & Partnerships Manager to lead these strategic partnerships and build the commercial foundation of the Travel & Bookings vertical.<br><br><br>About the Role<br><br>This is not a traditional travel agency role.<br><br>You will be responsible for developing Captain Tayyar's travel business through strategic partnerships with licensed travel companies, OTA technology providers, and travel service partners.<br><br>Rather than contracting individually with hundreds of airlines during the early stages, your focus will be on building and managing high-impact partnerships that enable Captain Tayyar to offer flights, hotels, and travel services through trusted licensed partners while creating a differentiated customer experience.<br><br>What You'll Do<br><br>Strategic Business Development<br><br>- Develop and execute the commercial growth strategy for the Travel & Bookings vertical.<br>- Identify new business opportunities and revenue streams.<br>- Build Captain Tayyar's travel ecosystem through strategic partnerships.<br>- Conduct market research and competitor analysis.<br>- Recommend new travel products and customer experiences.<br><br>Strategic Partnerships<br><br>Identify, negotiate, onboard, and manage partnerships with:<br><br>Licensed Travel Platforms & Technology Partners<br><br>- Licensed Online Travel Agencies (OTAs)<br>- Travel technology providers<br>- Flight booking platforms<br>- Hotel booking platforms<br>- Travel aggregators<br>- Booking engine providers<br>- API integration partners<br><br>Hospitality & Accommodation<br><br>- Hotel groups<br>- Resorts<br>- Serviced apartments<br>- Holiday package providers<br><br>Airport & Aviation Services<br><br>- Airport transfer providers<br>- Airport lounge operators<br>- Meet & Assist providers<br>- Airport concierge services<br>- Airport parking providers<br>- Fast Track services<br><br>Corporate Travel<br><br>- Corporate travel management companies<br>- Enterprise travel partners<br>- Business travel solution providers<br><br>Commercial Partnership Management<br><br>- Lead commercial negotiations with strategic partners.<br>- Negotiate commercial terms, commissions, and revenue-sharing agreements.<br>- Develop long-term partnership strategies.<br>- Build annual joint business plans with key partners.<br>- Monitor commercial performance and partner KPIs.<br>- Identify opportunities to increase bookings, revenue, and customer value.<br><br>Product & Technology Collaboration<br><br>Work closely with Product and Engineering teams to:<br><br>- Launch new travel services.<br>- Coordinate API integrations with licensed travel partners.<br>- Improve customer journeys and booking experiences.<br>- Increase booking conversion and customer satisfaction.<br>- Deliver seamless partner integrations.<br><br>Cross-Functional Collaboration<br><br>Work closely with:<br><br>- Product<br>- Operations<br>- Engineering<br>- Marketing<br>- Marketplace Growth<br>- Corporate Sales<br>- Finance<br>- Legal<br>- Customer Experience<br><br>to successfully launch and grow Captain Tayyar's Travel & Bookings vertical.<br><br>Bonus Points<br><br>Experience with:<br><br>- Online Travel Agencies (OTAs)<br>- Travel technology platforms<br>- Flight and hotel booking APIs<br>- Commercial partnerships<br>- OTA affiliate or white-label models<br>- Travel distribution<br>- Revenue management<br>- Digital marketplaces<br>- Startup or venture-building environments<br><br><br>Why Join EGYPTENEUR | Captain Tayyar Venture?<br><br>Because we're not just building another travel booking platform.<br><br>We're building the World's First Aviation-Themed Platform for Mobility, Delivery & Travel Experiences, powered by strategic partnerships, innovative technology, and exceptional customer experiences.<br><br>At Egypteneur, we believe in:<br><br>- Ownership over hierarchy.<br>- Innovation over imitation.<br>- Impact over activity.<br>- Speed with accountability.<br>- Building digital economies, not just digital products.

About Befit Sports Solutions:<br>Befit Sports Solutions is a leading provider of premium fitness, sports, and wellness solutions, offering world-class fitness equipment, sports flooring, and integrated solutions for commercial, corporate, hospitality, government, and private clients across the region.<br>As part of Al Khayyat Investments (AKI), Befit partners with internationally recognized fitness and sports brands to deliver high-quality solutions that support health, wellness, and active lifestyles. With a strong focus on innovation, customer experience, and premium service delivery, Befit continues to expand its presence across the GCC fitness and sports industry.<br>Job Summary:The Retail Manager will be responsible for leading and managing Befit’s retail operations, driving sales growth, enhancing customer experience, and ensuring operational excellence across all retail channels. The role will focus on maximizing revenue, improving retail performance, managing and developing the retail team, and strengthening Befit’s position as a premium fitness and sports solutions provider. The ideal candidate will have proven retail leadership experience within the fitness, sports, premium lifestyle, luxury, or high-end consumer brands, with a strong track record in sales performance, team management, customer experience, and retail operations.<br>Key Responsibilities:<br>Retail Operations & Sales Performance:Manage and oversee daily retail operations, ensuring achievement of sales targets, KPIs, and profitability objectives. Develop and implement retail strategies to drive revenue growth, customer acquisition, and market expansion. Monitor store performance, sales trends, conversion rates, average transaction value, and customer feedback. Ensure a premium customer experience aligned with Befit’s brand positioning. Lead retail campaigns, promotions, product launches, and seasonal initiatives.<br>Team Leadership & Development:Lead, coach, and develop the retail sales team to achieve business objectives. Set performance targets, conduct regular reviews, and implement team development plans. Manage workforce planning, scheduling, and resource allocation. Build a high-performance and customer-focused retail culture.<br>Brand & Customer Experience:Maintain premium brand standards across all customer touchpoints. Ensure effective product presentation and merchandising in line with brand guidelines. Build strong relationships with customers, fitness professionals, corporate clients, and key stakeholders. Drive customer loyalty and repeat business through exceptional service.<br>Inventory & Store Management:Monitor stock availability, inventory levels, and product movement to maximize sales opportunities. Coordinate with supply chain and commercial teams to ensure product availability. Ensure compliance with retail policies, procedures, and operational standards.<br>Reporting & Business Analysis:Prepare regular sales and operational reports. Analyze retail performance data and provide recommendations for improvement. Identify business growth opportunities and operational efficiencies.<br>Key Skills & Competencies:Strong retail management and commercial mindset. Proven ability to achieve sales targets and drive revenue growth. Excellent leadership and team management skills. Strong understanding of premium customer experience and brand positioning. Analytical skills with the ability to use data to improve performance. Strong communication, negotiation, and stakeholder management skills. Passion for fitness, sports, wellness, and lifestyle brands.<br>Qualifications & Experience:Bachelor’s degree in Business Administration, Retail Management, Marketing, or a related field. Minimum 7 years of retail experience, including at least 3 years in a retail management leadership role. Proven experience managing retail teams, store operations, and sales performance. Experience in premium, high-end, or international retail brands is highly preferred.<br>Preferred Industry Experience:Candidates should come from industries such as:Fitness Equipment & Sports Solutions Sports Retail & Apparel Premium Lifestyle Brands Luxury Retail Consumer Electronics / High-End Consumer Products Wellness & Health Brands Premium Automotive or Hospitality Brands

Role Purpose The PM / Department Project Manager - Brand & Development Management ensures that the department projects, initiatives, approvals, timelines, meetings, and action plans are properly organized, tracked, followed up, and reported. The role acts as the department coordination and control point, ensuring visibility, accountability, and timely progress across all ongoing projects and priorities. Key Responsibilities1. Department Project Tracking and Governance Maintain a full tracker of all Brand & Development projects and initiatives. Track project timelines, milestones, deliverables, pending approvals, and key decisions. Ensure each project has clear ownership, deadlines, required inputs, and next steps. Follow up with project owners and stakeholders to ensure actions are completed on time. Highlight delays, risks, and bottlenecks to department leadership.2. PM and Reporting Support Prepare weekly and monthly project status reports. Maintain dashboards covering project progress, pending actions, risks, approvals, and decisions needed. Consolidate inputs from different teams into structured reports. Prepare executive summaries for leadership review. Support the department in presenting project updates to senior management.3. Stakeholder Coordination Coordinate with internal departments including Finance, Legal, Strategy, Operations, Development, Procurement, HR, and Marketing. Follow up on required inputs, approvals, comments, and decisions. Ensure cross-functional dependencies are visible and properly tracked. Support communication between internal teams and external consultants, agencies, or partners. Escalate unresolved items to department leadership when required.4. Meeting Management and Action Follow-UpPrepare agendas for project meetings and departmental follow-up meetings. Ensure meeting objectives, required decisions, and pre-read documents are clear. Capture minutes of meetings, decisions, and action points. Maintain an action log with owners and deadlines. Follow up until actions are closed.<br>5. Documentation and Version Control Maintain organized documentation for all department projects. Ensure project documents, presentations, business cases, approvals, and trackers are properly filed. Manage version control for key documents. Support in preparing business cases, management presentations, project summaries, and approval notes. Ensure documents are updated and accessible to relevant stakeholders.6. Risk, Issue, and Decision Tracking Maintain a risk and issue log for the department projects. Identify delays, unclear ownership, missing inputs, or approval bottlenecks. Track decisions required from leadership. Prepare decision summaries to support faster approvals. Ensure critical items are escalated at the right time.7. Process Improvement Create simple templates for project tracking, action logs, meeting minutes, and status reports. Standardize how the department tracks and reports projects. Improve visibility and accountability across the department. Support a more structured way of working within Business Development and Brand Development.<br>Required Qualifications:Bachelor degree in Business Administration, Management, Project Management, Economics, Hospitality Management, or a related field. Minimum 5-7 years of experience in business consulting, project coordination, PMO, business support, departmental project management, or corporate project follow-up. Experience in hospitality, real estate, development, branding, consulting, or corporate environments is preferred. Project management certification is a plus but not mandatory. Required Skills:Strong project coordination and follow-up skills. Strong ability to organize multiple priorities at the same time. Excellent stakeholder management and communication. Strong reporting and presentation skills. Strong attention to detail. Ability to summarize complex topics clearly. Strong sense of ownership and accountability. Good business understanding. Strong Microsoft Office skills, especially Excel and Power Point. Ability to work under pressure and manage deadlines.

Job Vacancy: Deputy Maintenance Manager<br>Al Shaheen Trading & Industry is seeking to hire a qualified Deputy Maintenance Manager to join our team.<br> Requirements:<br>* Bachelor's Degree in Engineering (Mechanical, Electrical, Mechatronics, or a related field).* 5–6 years of experience in maintenance management within a manufacturing environment.* Strong leadership, analytical, and problem-solving skills.* Experience in preventive, corrective, and predictive maintenance systems.<br> Key Responsibilities:<br>* Develop and implement annual preventive and corrective maintenance plans for all production lines and facility equipment, including shearing machines, presses, forming machines, welding lines, powder coating systems, ovens, ammonia units, air compressors, and related equipment.* Supervise daily maintenance activities and ensure rapid response to emergency breakdowns to minimize downtime.* Analyze recurring equipment failures and implement root-cause solutions in coordination with mechanical, electrical, and automation teams.* Prepare detailed maintenance schedules for critical equipment such as presses, powder coating machines, conveyors, stacking systems, and ovens.* Coordinate with the Production Department to prioritize maintenance activities without affecting production schedules.* Monitor critical spare parts inventory, including motors, gearboxes, sensors, PLC systems, and bearings, ensuring adequate stock availability.* Supervise calibration programs and ensure the accuracy of measuring and control devices related to production and quality.* Implement and enhance preventive and predictive maintenance systems, including TPM and CMMS.* Monitor equipment energy consumption and work with relevant departments to improve operational efficiency.* Prepare accurate daily, weekly, and monthly reports covering breakdowns, downtime, maintenance costs, completion rates, and team performance.* Lead, develop, and manage mechanical, electrical, and technical maintenance teams while assigning tasks according to priorities.* Ensure strict compliance with industrial safety standards during all maintenance activities.* Participate in plant expansion projects and new production line installations, including commissioning and testing activities.* Propose equipment upgrades and improvement plans to increase efficiency, reduce energy consumption, and minimize breakdowns.* Develop annual maintenance programs and schedules for preventive and corrective maintenance activities.* Monitor machine performance and analyze recurring failures to implement permanent corrective actions.* Coordinate maintenance schedules with production management to ensure uninterrupted operations.* Monitor spare parts and maintenance tools inventory and submit purchase requests when necessary.* Develop and update maintenance procedures and technical instructions in compliance with quality and safety standards.* Establish emergency maintenance plans to address critical breakdowns and reduce production interruptions.* Prepare and monitor the annual maintenance budget and analyze variances.* Supervise installation and start-up activities for new equipment in cooperation with suppliers and technical teams.* Follow up on training and development programs for maintenance technicians to enhance their technical competencies.* Prepare periodic reports for top management regarding maintenance performance, downtime, completion rates, and maintenance costs.* Contribute to continuous improvement initiatives aimed at increasing production line efficiency.* Train newly hired employees and submit performance evaluation reports to the HR Department after the training period.* Ensure full implementation of Occupational Health & Safety policies and procedures within the department and maintain a safe working environment for all employees.<br> Working Conditions:<br>* Working Hours: 8 hours per day* Working Days: Saturday to Thursday* Accommodation Provided* Transportation Provided* Social Insurance Provided* Medical Insurance Provided<br>How to Apply:<br>Please send your updated CV via Email Or Whats App to:<br>01080777203

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>ROLE SUMMARY<br><br>We’re looking for a Category Manager to join the team and focus on growing our own Grocery Store “t Mart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!<br><br>WHAT’S ON YOUR PLATE?<br><br>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply. Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy. Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy. Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc. Reviewing and resolving any issues with local suppliers. Assortment: Ensuring cost efficiency across our consumers that meets their needs/wants. Defining and maintaining the local assortment and integrating the basic assortment for the department/categories. Providing regional teams with information regarding products and quantities needed for international and regional contracts. Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc. Price: Pricing the items based on pricing guidelines and recommended prices for PL/Imported items. Collecting market prices and conducting country price audits. Promos: Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment. Developing the country promotion calendar. Following up and ensuring effective execution of all activities required for each promotional event. Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends. <br><br>Qualifications<br><br>WHAT DID WE ORDER?<br><br>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting. You have built teams and led cross-functional projects at scale. You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved. You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you. You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools. You have excellent analytical and communication skills, and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission. Language skills: Fluent English and Arabic would be highly advantageous.

About Enpal:<br>Enpal is Europe’s leading new-energy company, on a mission to accelerate the energy transition by building a decentralized, digital, and sustainable energy infrastructure for households across Europe. Founded in Germany, Enpal has grown rapidly into a large-scale energy technology platform combining renewable hardware, intelligent software, and data-driven optimization. Enpal offers a fully integrated home energy ecosystem that includes solar panels, battery storage systems, heat pumps, EV chargers, and smart meters, all connected through its AI-powered energy management platform. This platform enables real-time optimization of energy generation, storage, and consumption—making energy more affordable, efficient, and resilient for customers. With a fast-growing international footprint, Enpal operates a strong operations hub in Egypt, supporting critical business functions and working in close collaboration with cross-functional teams in Germany and across Europe. The company combines the speed and ownership of a startup with the scale and complexity of a mature, asset-heavy, technology-driven organization.<br>Job Profile Summary:<br>We are seeking a proactive and detail-oriented Project Manager (German Speaker) to join our Operations team. In this role, you will take ownership of complex operational projects and cases beyond standard processes, actively driving process improvements, optimization initiatives, and cross-functional alignment, with a strong focus on leveraging AI-driven solutions to enhance efficiency and scalability.<br>The ideal candidate has 2–5 years of experience in project management, process management, or process optimization within a fast-paced environment. You thrive in structured and unstructured problem-solving, enjoy improving systems at scale, and are comfortable working across multiple stakeholders. Experience using AI tools to optimize workflows is required. Strong German and English communication skills are essential.<br>Key Duties and Responsibilities:<br>Take full ownership of complex operational cases and projects, including contract changes, special requests, and system-related exceptions Lead process management and process optimization initiatives, identifying inefficiencies and implementing scalable improvements Leverage AI tools and automation solutions to optimize workflows, reduce manual effort, and improve operational efficiency Use SQL (nice to have) for data extraction, analysis, and reporting to support decision-making and process improvements Analyze existing workflows, define optimization opportunities, and drive execution of improvements Collaborate closely with cross-functional teams such as Legal, Finance, and Customer Care to resolve operational and project-related challenges Monitor, track, and analyze key performance indicators (KPIs), preparing insights and reports for leadership Support and lead operational ad-hoc projects, including the development of new standards in operations and contract management Ensure accurate execution, documentation, and continuous improvement of non-standard processes within internal systems Drive alignment between teams to ensure efficient end-to-end process execution<br>Qualifications and Experience:<br>2–5 years of experience in project management, process management, process optimization, or a fast-paced operational environment Strong hands-on experience in process management and process optimization (must have) Experience using AI tools to optimize workflows and operational processes (must have) SQL skills are a strong plus (nice to have) for data analysis and reporting Strong analytical and structured working style with the ability to simplify complex processes Highly proactive, solution-oriented mindset with strong ownership mentality Comfortable working in a dynamic, high-growth environment with changing priorities Proficient in Microsoft Office; experience with CRM systems (e.g. Salesforce) is a strong plus Fluent in German and English, both written and spoken Strong communication skills and ability to work effectively across multiple stakeholders High attention to detail and ability to manage multiple priorities simultaneously

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish remote engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.<br><br>Robusta is a tech agency working with a diverse client base across different sectors and industries on implementing digital transformation programs. Engagements are typically focused on digitization of existing operations and processes and/or activation of digital customer engagement channels. With a team of 100+ tech and market consultants, robusta maintains an impactful footprint across EMEA and engages with its clients through its two key operations hubs in Egypt and Germany. You will be working with our partner Hyperone.<br><br>Job Overview: <br><br>The E-Commerce Manager is responsible for owning and scaling the full digital commerce business across website, mobile app, and operational ecosystem. The role drives sustainable growth in revenue and profitability while improving customer retention (MARC as the north-star metric), ensuring operational excellence, and leading a high-performing cross-functional team. The role is accountable for end-to-end e-commerce P&L performance, digital strategy execution, and continuous improvement of customer experience, unit economics, and service quality.<br><br>Job Responsibilities<br><br>Own the end-to-end e-commerce business including growth, commercial planning, customer experience, operations, marketplaces, and customer service Drive MARC growth through acquisition, retention, and reactivation strategies, ensuring sustained month-on-month improvement Deliver GMV and net revenue targets in line with the annual business plan across website and mobile app Improve profitability per order by optimizing commercial levers, cost structure, and operational efficiency Ensure strong operational KPIs including on-time delivery, low cancellation rates, and optimized cost per order Own and manage the e-commerce commercial calendar in coordination with Commercial teams Co-own the digital and tech roadmap with CX/Tech teams to ensure alignment with business priorities and customer needs Conduct monthly performance reviews with Operations and Finance, identifying gaps, inefficiencies, and improvement opportunities Lead cross-functional execution across Commercial, Operations, CX, Marketing, Tech, and Finance to deliver annual targets Lead, manage, and develop a growing e-commerce team (:80 members, including 5 direct reports) Drive innovation, digitization, and marketplace expansion initiatives to unlock new growth channels Own monthly and quarterly performance reporting to the Digital Steering Committee with clear variance analysis and mitigation plans<br><br>Requirements<br><br>Bachelor's degree or higher 10+ years of overall business experience, with at least 2-3 years in e-commerce leadership roles Strong preference for Grocery or FMCG e-commerce experience Proven experience managing end-to-end e-commerce or digital P&L responsibility Strong commercial and financial acumen with ability to manage key metrics such as GMV, MARC, ROAS, AOV, retention, and cost per order Experience in marketplaces (e.g., Amazon, Jumia, Noon, or similar platforms) is highly desirable Strong leadership experience managing large, cross-functional teams High proficiency in Arabic and English Strong analytical mindset with data-driven decision-making capability Entrepreneurial mindset with strong execution focus and ownership mentality<br><br>Benefits<br><br>Attractive compensation package Social and medical insurance Collaborate with industry-leading tech talents Nurture your career in a dynamic growth culture

Who we are?- onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.-Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.-Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.<br>Job Summary The Channels and Beyond Banking Support Manager is responsible for ensuring the availability, performance, and operational support of digital banking channels and beyond banking platforms. The role oversees the support, maintenance, and continuous improvement of customer-facing systems, including loyalty and customer engagement solutions, campaign management platforms, and personal finance management services, ensuring seamless customer experiences and alignment with business objectives.<br>Key Responsibilities<br>Digital Channels & Beyond Banking Support Manage and provide L2/L3 support for digital banking channels, including mobile banking, internet banking, APIs, and beyond banking ecosystems. Monitor system health, availability, and performance to ensure compliance with SLAs. Coordinate incident management, root cause analysis, and problem resolution with internal teams and vendors. Plan and execute upgrades, patches, and release activities.<br>Loyalty & Customer Engagement Systems Support and maintain loyalty platforms, rewards programs, and customer engagement solutions. Ensure seamless integration between loyalty systems and banking channels. Monitor campaign effectiveness, customer segmentation, and engagement metrics. Collaborate with business teams to enhance customer retention and loyalty initiatives.<br>Campaign Management Manage and support campaign management platforms used for targeted marketing and customer communication. Ensure campaign execution, data integrity, and timely delivery across channels. Troubleshoot issues related to campaign workflows, customer targeting, and reporting. Coordinate with marketing and analytics teams to optimize campaign performance.<br>Personal Finance Management (PFM) Support Personal Finance Management solutions, including budgeting, spending analysis, financial insights, and aggregation services. Ensure data accuracy and secure integration with core banking and external systems. Work with business stakeholders to enhance customer financial wellness capabilities. Monitor system performance and address customer-impacting issues promptly.<br>Operations & Service Management Ensure compliance with ITIL processes including incident, problem, change, and release management. Maintain operational procedures, runbooks, and knowledge base documentation. Coordinate with vendors and third-party providers for issue resolution and service improvements. Provide on-call support and participate in major incident management activities.<br>Continuous Improvement Identify opportunities to automate support processes and improve operational efficiency. Analyze trends and recommend enhancements to increase system stability and customer satisfaction. Participate in digital transformation initiatives and new product rollouts.<br>Required Qualifications Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.7+ years of experience supporting digital banking applications or customer engagement platforms. Experience with digital channels, mobile banking, internet banking, and API-based ecosystems. Hands-on experience with:Loyalty and rewards management systems. Customer engagement and campaign management platforms. Personal Finance Management (PFM) solutions. Incident, problem, and change management processes. Strong troubleshooting and analytical skills. Experience working with vendors and cross-functional teams. Familiarity with ITIL practices and service management tools.<br>Preferred Skills Understanding of Open Banking and API integrations. Experience with SQL, Splunk, monitoring tools, and middleware technologies. Knowledge of Dev Ops, CI/CD pipelines, and cloud platforms. ITIL Foundation certification or equivalent.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven calibers with entrepreneurship mindset. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, customer-obsessed, and organized self-starter to join as an Account Manager to grow the 3P marketplace in Egypt. <br> <br>This position is chartered with acquiring, developing and managing high value accounts that secure new products selection, value pricing &amp; convenience to our customers. Specifically, this individual will be responsible for analyzing product selection gaps and execute GTM strategies to attract key market players to join the eCommerce and maximize our products’ selection edge &amp; customer base accordingly. <br> <br>Primary Responsibilities: <br> <br> - Developing a thorough understanding of the market segment, seasonality and global trends/events, and continually monitoring competitor efforts<br> - Identifying, prospecting, and acquiring high-potential sellers to our platform through direct sales visits, events, and presentations.<br> - Guiding sellers through sharing best-practices of online selling, including data-driven insights that help sellers achieve high standards of delivery, customer experience &amp; business targets.<br> - Collaborating with and influencing a number of internal and external stakeholders to understand and resolve seller issues.<br> - <br>Key job responsibilities<br>Effectively prioritize and lead a portfolio of selling partners to realize the product family's opportunities and goals (both Inputs/Outputs metrics).<br>Be your seller partners' consultant, providing them with data-driven insights and advice to optimize their success and grow their business<br>Identify key business opportunities of your categories via spotting popular brands, trends, and pricing to ensure managing the portfolio toward a growth plan<br>Conduct deep dive analysis on issues affecting selling partners' business performance and provide the Voice of the Seller as an input into product development and process improvement.<br>Work closely with selling partners, educating them about Amazon’s high standards of Delivery and Customer Experience.<br>Track and report business development results, analyze data, interpret reports and information, and publish recommendations &amp; action plans for your portfolio of selling partners.<br>Partner with multiple stakeholders to align programs and initiatives to help drive the growth of your selling partners portfolio.<br>Lead a variety of projects that drive growth and improve Customer Experience and Seller Experience in Egypt. Partner with regional teams to drive automation and scalability across organization.<br>- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience<br>- 2+ years of inside sales experience<br>- Knowledge of procurement and source to pay methods at small and medium businesses<br>- Experience influencing at all levels within an organization, particularly at the executive level<br>- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain a competitive advantage as we grow, we are currently looking for a new "Product Manager"<br>Job purpose:Responsible for the strategy and roadmap of a product. He acts as the voice of the market and customers and secures the results of the progress of product development process. He monitors and leads the product during the whole product-life cycle.<br>Responsibilities:<br>1. Understanding the Market and Customers:Conducting market analyses, identifying customer needs, market trends and competition. Understanding the eco-system. Monitoring, gathering and analyzing customer feedback. Benchmark our solution with leading international and local POS software providers<br>2. Defining the Product Vision and Strategy:Work with Product team to define, own, and execute a high-level vision and roadmap defining product vision, strategy and roadmap in alignment with business goals. Identifying market opportunities/USPs. Creating product strategy. Translate the product roadmap features into well-defined product requirements and specifications.<br>3. Bug and Issue Management:Accurately report bugs and work with development team in bug fixing bugs as well as assisting in testing and accepting fixes.<br>4. Planning and Prioritization:Defining high-level product features and requirements. Prioritizing features based on customer value, business objectives, and technical feasibility. Creating product roadmaps and high-level timelines for development and launch.<br>5. Monitoring the Product Development Process:Collaborating with cross-functional teams, including engineering, design, marketing, sales, and customer support. Providing guidance and clarification if necessary. Making decisions and resolving issues that arise during Build phases. Assist in the testing of new releases of client and server-side applications.<br>6. Product Launch and Iteration:Coordinating all aspects of the product launch. Working with marketing to develop effective marketing campaigns and go-to-market strategies. Monitoring product performance. Drive Product out-phasing.<br>7. Stakeholder Management:Communicating and aligning the product vision, strategy, and progress to various stakeholders, including executives, development teams, all other departments and external partners. Work closely with Operations, Commercial and Customer Success to identify product gaps and bugs with the Product.<br>Qualifications: <br>5-7 years of relevant experience in Product Management5-7 years of relevant experience in POS Software and a passion for the industry High knowledge of the POS Software market and ecosystem including the main players Excellent spoken and written English with proven track record of communication with stakeholders, vendors as well as technical English Client focused with a history of working with customers to understand and delight the customer in delivering an exceptional product Fintech/payments experience a plus Deep technical knowledge of the product portfolio Programming / development background a plus Familiar with retail and/or Hospitality and/or Food sectors and their POS software journeys Familiar with the marketplace/ integration landscape in the region including what are the key software integration requirements and who the key players are for each integration type Experience in Agile software development and tools (Jira, Confluence)

Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain a competitive advantage as we grow, we are currently looking for a new "Product Manager"<br>Job purpose:Responsible for the strategy and roadmap of a product. He acts as the voice of the market and customers and secures the results of the progress of product development process. He monitors and leads the product during the whole product-life cycle.<br>Responsibilities:<br>1. Understanding the Market and Customers:Conducting market analyses, identifying customer needs, market trends and competition. Understanding the eco-system. Monitoring, gathering and analyzing customer feedback. Benchmark our solution with leading international and local POS software providers<br>2. Defining the Product Vision and Strategy:Work with Product team to define, own, and execute a high-level vision and roadmap defining product vision, strategy and roadmap in alignment with business goals. Identifying market opportunities/USPs. Creating product strategy. Translate the product roadmap features into well-defined product requirements and specifications.<br>3. Bug and Issue Management:Accurately report bugs and work with development team in bug fixing bugs as well as assisting in testing and accepting fixes.<br>4. Planning and Prioritization:Defining high-level product features and requirements. Prioritizing features based on customer value, business objectives, and technical feasibility. Creating product roadmaps and high-level timelines for development and launch.<br>5. Monitoring the Product Development Process:Collaborating with cross-functional teams, including engineering, design, marketing, sales, and customer support. Providing guidance and clarification if necessary. Making decisions and resolving issues that arise during Build phases. Assist in the testing of new releases of client and server-side applications.<br>6. Product Launch and Iteration:Coordinating all aspects of the product launch. Working with marketing to develop effective marketing campaigns and go-to-market strategies. Monitoring product performance. Drive Product out-phasing.<br>7. Stakeholder Management:Communicating and aligning the product vision, strategy, and progress to various stakeholders, including executives, development teams, all other departments and external partners. Work closely with Operations, Commercial and Customer Success to identify product gaps and bugs with the Product.<br>Qualifications: <br>5-7 years of relevant experience in Product Management5-7 years of relevant experience in POS Software and a passion for the industry High knowledge of the POS Software market and ecosystem including the main players Excellent spoken and written English with proven track record of communication with stakeholders, vendors as well as technical English Client focused with a history of working with customers to understand and delight the customer in delivering an exceptional product Fintech/payments experience a plus Deep technical knowledge of the product portfolio Programming / development background a plus Familiar with retail and/or Hospitality and/or Food sectors and their POS software journeys Familiar with the marketplace/ integration landscape in the region including what are the key software integration requirements and who the key players are for each integration type Experience in Agile software development and tools (Jira, Confluence)