Admin Assistant Jobs

Job Purpose:The Office Manager will provide high-level administrative, organizational, and strategic support to the Group CEO, ensuring efficient daily operations, effective communication, and seamless coordination across the Group’s companies.<br>Key Responsibilities:Act as the primary point of contact between the Group CEO and internal/external stakeholders. Manage the CEO’s calendar, meetings, travel arrangements, and priorities. Prepare and review executive correspondence, presentations, reports, and board materials. Coordinate board meetings, executive committees, and strategic sessions, including agendas and minutes. Handle confidential and sensitive information with the highest level of discretion. Follow up on action items, deadlines, and key decisions across Group entities. Support strategic initiatives and special projects assigned by the Group CEO. Liaise with senior leadership to ensure alignment and smooth communication. Monitor and prioritize incoming requests to optimize the CEO’s time.<br>Qualifications & Experience:Bachelor’s degree in Business Administration, Management, or related field.7–10+ years of experience as an Executive Assistant, preferably supporting a CEO or C-level executive in a large organization or group. Strong exposure to board-level coordination and executive reporting. Experience working in diversified groups, EPC, or large corporate environments is a plus.<br>Skills & Competencies Exceptional organizational and time-management skills. Strong written and verbal communication skills. High level of professionalism, discretion, and integrity. Ability to work under pressure and manage multiple priorities. Advanced proficiency in MS Office (Power Point, Excel, Word). Fluent in English.<br>If interested, please send your updated resume in a PDF format to: jobs@madkour.com.eg mentioning the job title in the e-mail subject.

Job Summary We are seeking a highly organized, professional, and proactive Office Manager to provide full executive support to the CEO and ensure the smooth operation of the Executive Office. The ideal candidate will have previous experience in a manufacturing company, possess excellent English communication skills, and be capable of managing multiple priorities in a fast-paced environment while maintaining the highest level of professionalism and confidentiality. Key Responsibilities Manage the CEO's calendar, appointments, meetings, and travel arrangements. Organize and coordinate executive meetings, including preparing agendas, meeting minutes, and following up on action items. Handle executive correspondence, emails, reports, and confidential documents. Coordinate communication between the CEO and internal departments, clients, suppliers, and external stakeholders. Welcome visitors and clients and ensure a professional and positive experience. Follow up on projects and assigned tasks to ensure timely completion. Organize and maintain office filing systems and documentation. Coordinate daily administrative operations of the Executive Office. Arrange business trips, accommodations, and travel itineraries. Prepare presentations, reports, and executive summaries. Handle confidential information with discretion and professionalism. Ensure efficient office operations and provide administrative support whenever required. Job Requirements Bachelor's degree in Business Administration or a related field. Minimum 3–5 years of experience as an Office Manager or Executive Assistant. Previous experience in a Manufacturing or FMCG company is a must. Excellent command of English (spoken and written) is a must. Excellent communication and interpersonal skills. Strong organizational and time management skills. Ability to prioritize tasks and manage multiple responsibilities simultaneously. Ability to work efficiently under pressure and meet deadlines. Professional appearance and excellent business etiquette. Customer-oriented with excellent relationship management skills. Highly organized with exceptional attention to detail. Strong sense of responsibility, ownership, and accountability. Proactive, resourceful, and capable of handling challenges independently. Excellent problem-solving and decision-making skills. High level of confidentiality and integrity. Proficient in Microsoft Office (Word, Excel, Power Point, Outlook). Key Performance Indicators (KPIs) CEO calendar accuracy and scheduling efficiency. Timely coordination of meetings, travel, and executive appointments. On-time follow-up and completion of assigned tasks and action items. Accuracy and confidentiality of executive documents and correspondence. Client and visitor satisfaction with executive office services. Responsiveness to internal and external stakeholders. Office organization and document management efficiency. Timely preparation of reports, presentations, and meeting minutes. Effective coordination between the CEO and internal departments. Ability to manage multiple priorities while meeting deadlines. Administrative process improvement and problem resolution. Compliance with company policies and executive office standards.

Bohemian Geeks (BGK) is a Cairo-based creative and marketing agency working across Egypt and the Gulf. We are hiring a Social Media Manager to own strategy, analytics, and platform operations across a multi-account portfolio. Important: this is not a content creation role. Our content team is strong and well-led. We need the person who runs everything around the content: platform infrastructure, access governance, analytics, strategy, and research. What you will do Own platform operations across all client accounts: Business Manager structures, page and asset linking, permissions, pixel and API setups, and fixing access or platform issues before clients feel them Own social analytics: monthly and quarterly reports that read as recommendations, benchmark tracking, and performance reviews with account teams Build social strategies per account: audience research, competitor audits, platform mix, and KPI frameworks the content team executes against Partner with the Content Lead: translate strategy and data into clear direction for creators, without writing the content yourself Run trend and market research (Egypt + GCC) and turn it into actionable briefs Coach our junior social media specialist toward independent delivery What you bring3-5 years in social media management, agency-side, on multiple simultaneous accounts Demonstrated technical depth: Meta Business Manager administration, asset and permission structures, troubleshooting access and disconnection issues, Tik Tok Business Center, Linked In admin Strong analytics: native platform insights plus a social management tool (Metricool or similar), and the ability to explain why numbers moved Research and strategy skills with real deliverables to show Reporting in both English and Arabic Nice to have Gulf market accounts experience Basic paid media literacy (reading campaign data) Experience mentoring juniors How to apply In your application, briefly describe one platform or access problem you personally diagnosed and fixed, and one strategy you built that changed an account's performance.

The ideal candidate will be able to effectively coordinate meetings and other office events. They should be comfortable answering inbound phone calls, distributing mail to employees and handling outgoing mail. They should also possess a friendly demeanor so they can effectively interact with office visitors and interview candidates.<br><br>What you’ll do Own facility management and the office day-to-day — visitors, supplies, meeting rooms, maintenance, and renovation projects end-to-end. Own candidate scheduling and the candidate experience through an active hiring wave. Drive onboarding logistics so every new hire arrives to a working setup. Coordinate events, marketing vendors, and light social media publishing (Linked In, Canva-level design). Manage vendors, procurement, and contracts administration — coordinating day-to-day with finance, marketing, and HR. Support the executives, organize team gatherings and staff activities, and host customers, partners, and officials to a high standard. What we’re looking for Experienced in office management, executive assistance, or admin coordination — with real multi-hat breadth. A genuine can-do attitude across the full scope — from interview scheduling to a contractor at the door. Proven organisation — you have run a recurring pipeline (recruitment, events, vendors) without things falling through. Real spreadsheet comfort (formulas, filters, basic pivots), plus social platforms and Canva-level design. Warm, energetic, and discreet — comfortable stretching hours for events and gatherings<br>.

About the Role Talents Hub is recruiting a Hospitality Manager with strong Food & Beverage experience for a full-time opportunity in Cairo. The role is suited to hospitality professionals who can oversee day-to-day guest service and F&B operations, coordinate teams, maintain service standards, and support a smooth and efficient customer experience.<br>Key Responsibilities Oversee daily hospitality and food & beverage operations and ensure consistent service delivery. Lead, coordinate, and support front-of-house and F&B teams across shifts. Monitor guest service, team performance, presentation, hygiene, and operational standards. Coordinate staffing, shift handovers, service readiness, and day-to-day operational priorities. Handle guest feedback and service issues professionally and ensure timely resolution. Work closely with kitchen, service, housekeeping, stores, and support teams to maintain smooth operations. Support stock control, ordering, receiving, and basic cost awareness within the F&B operation. Ensure compliance with relevant SOPs, food safety, hygiene, and workplace procedures. Train and coach team members and help maintain a professional, customer-focused work environment. Prepare basic operational reports and escalate issues or improvement opportunities to management.<br>Candidate Profile Previous experience in hospitality operations with strong exposure to food & beverage service. Experience in hotels, restaurants, lounges, clubs, catering, aviation hospitality, or other high-volume guest-service environments is welcome. Candidates from supervisory, assistant manager, duty manager, restaurant manager, F&B supervisor, or similar operational backgrounds are encouraged to apply. Strong people-management, communication, customer-service, and problem-solving skills. Good understanding of service standards, hygiene, grooming, guest handling, and operational procedures. Comfortable working in a busy, shift-based environment and coordinating across multiple teams. Ability to work full-time in Cairo, including shifts, weekends, and public holidays when required.<br>Why Apply This opportunity offers experienced hospitality professionals the chance to take on a broad operational role combining team leadership, guest service, and F&B management. Applicants with transferable hospitality experience are encouraged to apply even if their current title is different. Application Instructions Apply directly through the Linked In job posting. Please ensure your CV clearly highlights your hospitality and F&B experience. Include your current location, notice period, and expected gross monthly salary in EGP where requested.

Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market. Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain competitive advantage as we grow, we are currently looking for a new Database Administration Manager:<br>Job purpose:The Database Administration Manager is responsible for leading the organization’s database infrastructure strategy, ensuring high availability, performance, scalability, security, and reliability of all Postgre SQL and Microsoft SQL Server environments. This role manages the DBA team, drives technical excellence, and oversees database design, maintenance, monitoring, automation, and disaster recovery across enterprise systems<br>Key accountabilities and decision ownership:Team Leadership Lead and mentor the database administration team, fostering technical growth and collaboration. Assign tasks, provide technical guidance, and conduct performance evaluations. Establish database standards, policies, and best practices for Postgre SQL and SQL Server. Collaborate with development, infrastructure, and application support teams to align database solutions with business needs. Database Management Install, configure, and maintain Postgre SQL and Microsoft SQL Server instances across on-premises and cloud environments. Experience with cloud-native databases (AWS RDS, Azure SQL, Aurora Postgre SQL). Manage database upgrades, patching, migrations, and consolidation projects. Design and implement scalable database architectures, including partitioning, sharding, and clustering. Oversee schema design, normalization, and indexing strategies for high-performance applications. Performance & Monitoring Monitor database performance using tools such as pg Admin, pg_stat_statements, SQL Server Management Studio (SSMS), and third-party monitoring platforms. Perform advanced query optimization, index tuning, and execution plan analysis. Implement proactive monitoring, alerting, and capacity planning solutions. Lead performance engineering initiatives to support mission-critical workloads. Backup & Disaster Recovery Design and maintain enterprise backup strategies using native tools (pg Back Rest, SQL Server Backup) and third-party solutions. Implement and test disaster recovery procedures, including point-in-time recovery and log shipping. Manage high availability (HA) and disaster recovery (DR) architectures such as Always On Availability Groups, failover clustering, replication, and Postgre SQL streaming replication. Security & Compliance Implement robust database security controls, including role-based access, encryption (TDE, pgcrypto), and auditing. Ensure compliance with organizational and regulatory standards (GDPR, HIPAA, SOX). Oversee vulnerability management, patching, and secure configuration baselines.<br>Requirements Technical Skills Strong expertise in Microsoft SQL Server (installation, configuration, HA/DR, performance tuning). Strong expertise in Postgre SQL (replication, partitioning, query optimization, extensions). Advanced SQL query optimization, execution plan analysis, and performance troubleshooting. Experience with HA/DR solutions: Always On, failover clusters, log shipping, Postgre SQL replication. Knowledge of database monitoring tools (Prometheus, Grafana, SQL Profiler, pg Admin). Strong knowledge of Linux (RHEL/Ubuntu) and Windows Server environments. Familiarity with scripting and automation (Power Shell, Bash, Python). Soft Skills Proven leadership and team management skills. Strong problem-solving and analytical abilities. Ability to manage critical production systems under pressure. Excellent communication and cross-functional collaboration skills.<br>Experience8+ years of database administration experience with SQL Server and Postgre SQL.3+ years in a database leadership or management role. Experience managing large-scale production databases and mission-critical systems.<br>Preferred Qualifications Experience with cloud-native databases (AWS RDS, Azure SQL, Aurora Postgre SQL). Knowledge of database automation frameworks (Ansible, Terraform, CI/CD pipelines). Familiarity with Dev Ops practices and infrastructure-as-code. Experience in data platform strategy and modernization initiatives.<br>Emerging Technologies & Future-Focused Practices Experience with Kubernetes Operators for databases (e.g., Crunchy Postgres Operator, SQL Server Operator) to manage containerized database workloads. Knowledge of hybrid cloud strategies and multi-cloud database deployments. Familiarity with serverless database offerings (Aurora Serverless, Azure SQL Database serverless). Exposure to data streaming and integration platforms (Kafka, Debezium, Change Data Capture). Understanding of observability practices for databases, including distributed tracing and advanced telemetry. Awareness of AI-driven performance tuning and emerging automation tools for query optimization. Ability to evaluate and adopt next-generation storage and compute technologies (NVMe, persistent memory, cloud-native storage).<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking Resilient – If we fail, we bounce back stronger than before Collaborative - We know that we can achieve a lot more as a team We are changing lives by constantly striving for a better solution Click apply below and become part of the Geidea story

Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market. Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain competitive advantage as we grow, we are currently looking for a new Database Administration Manager:<br>Job purpose:The Database Administration Manager is responsible for leading the organization’s database infrastructure strategy, ensuring high availability, performance, scalability, security, and reliability of all Postgre SQL and Microsoft SQL Server environments. This role manages the DBA team, drives technical excellence, and oversees database design, maintenance, monitoring, automation, and disaster recovery across enterprise systems<br>Key accountabilities and decision ownership:Team Leadership Lead and mentor the database administration team, fostering technical growth and collaboration. Assign tasks, provide technical guidance, and conduct performance evaluations. Establish database standards, policies, and best practices for Postgre SQL and SQL Server. Collaborate with development, infrastructure, and application support teams to align database solutions with business needs. Database Management Install, configure, and maintain Postgre SQL and Microsoft SQL Server instances across on-premises and cloud environments. Experience with cloud-native databases (AWS RDS, Azure SQL, Aurora Postgre SQL). Manage database upgrades, patching, migrations, and consolidation projects. Design and implement scalable database architectures, including partitioning, sharding, and clustering. Oversee schema design, normalization, and indexing strategies for high-performance applications. Performance & Monitoring Monitor database performance using tools such as pg Admin, pg_stat_statements, SQL Server Management Studio (SSMS), and third-party monitoring platforms. Perform advanced query optimization, index tuning, and execution plan analysis. Implement proactive monitoring, alerting, and capacity planning solutions. Lead performance engineering initiatives to support mission-critical workloads. Backup & Disaster Recovery Design and maintain enterprise backup strategies using native tools (pg Back Rest, SQL Server Backup) and third-party solutions. Implement and test disaster recovery procedures, including point-in-time recovery and log shipping. Manage high availability (HA) and disaster recovery (DR) architectures such as Always On Availability Groups, failover clustering, replication, and Postgre SQL streaming replication. Security & Compliance Implement robust database security controls, including role-based access, encryption (TDE, pgcrypto), and auditing. Ensure compliance with organizational and regulatory standards (GDPR, HIPAA, SOX). Oversee vulnerability management, patching, and secure configuration baselines.<br>Requirements Technical Skills Strong expertise in Microsoft SQL Server (installation, configuration, HA/DR, performance tuning). Strong expertise in Postgre SQL (replication, partitioning, query optimization, extensions). Advanced SQL query optimization, execution plan analysis, and performance troubleshooting. Experience with HA/DR solutions: Always On, failover clusters, log shipping, Postgre SQL replication. Knowledge of database monitoring tools (Prometheus, Grafana, SQL Profiler, pg Admin). Strong knowledge of Linux (RHEL/Ubuntu) and Windows Server environments. Familiarity with scripting and automation (Power Shell, Bash, Python). Soft Skills Proven leadership and team management skills. Strong problem-solving and analytical abilities. Ability to manage critical production systems under pressure. Excellent communication and cross-functional collaboration skills.<br>Experience8+ years of database administration experience with SQL Server and Postgre SQL.3+ years in a database leadership or management role. Experience managing large-scale production databases and mission-critical systems.<br>Preferred Qualifications Experience with cloud-native databases (AWS RDS, Azure SQL, Aurora Postgre SQL). Knowledge of database automation frameworks (Ansible, Terraform, CI/CD pipelines). Familiarity with Dev Ops practices and infrastructure-as-code. Experience in data platform strategy and modernization initiatives.<br>Emerging Technologies & Future-Focused Practices Experience with Kubernetes Operators for databases (e.g., Crunchy Postgres Operator, SQL Server Operator) to manage containerized database workloads. Knowledge of hybrid cloud strategies and multi-cloud database deployments. Familiarity with serverless database offerings (Aurora Serverless, Azure SQL Database serverless). Exposure to data streaming and integration platforms (Kafka, Debezium, Change Data Capture). Understanding of observability practices for databases, including distributed tracing and advanced telemetry. Awareness of AI-driven performance tuning and emerging automation tools for query optimization. Ability to evaluate and adopt next-generation storage and compute technologies (NVMe, persistent memory, cloud-native storage).<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking Resilient – If we fail, we bounce back stronger than before Collaborative - We know that we can achieve a lot more as a team We are changing lives by constantly striving for a better solution Click apply below and become part of the Geidea story

Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market. Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain competitive advantage as we grow, we are currently looking for a new Database Administration Manager:<br>Job purpose:The Database Administration Manager is responsible for leading the organization’s database infrastructure strategy, ensuring high availability, performance, scalability, security, and reliability of all Postgre SQL and Microsoft SQL Server environments. This role manages the DBA team, drives technical excellence, and oversees database design, maintenance, monitoring, automation, and disaster recovery across enterprise systems<br>Key accountabilities and decision ownership:Team Leadership Lead and mentor the database administration team, fostering technical growth and collaboration. Assign tasks, provide technical guidance, and conduct performance evaluations. Establish database standards, policies, and best practices for Postgre SQL and SQL Server. Collaborate with development, infrastructure, and application support teams to align database solutions with business needs. Database Management Install, configure, and maintain Postgre SQL and Microsoft SQL Server instances across on-premises and cloud environments. Experience with cloud-native databases (AWS RDS, Azure SQL, Aurora Postgre SQL). Manage database upgrades, patching, migrations, and consolidation projects. Design and implement scalable database architectures, including partitioning, sharding, and clustering. Oversee schema design, normalization, and indexing strategies for high-performance applications. Performance & Monitoring Monitor database performance using tools such as pg Admin, pg_stat_statements, SQL Server Management Studio (SSMS), and third-party monitoring platforms. Perform advanced query optimization, index tuning, and execution plan analysis. Implement proactive monitoring, alerting, and capacity planning solutions. Lead performance engineering initiatives to support mission-critical workloads. Backup & Disaster Recovery Design and maintain enterprise backup strategies using native tools (pg Back Rest, SQL Server Backup) and third-party solutions. Implement and test disaster recovery procedures, including point-in-time recovery and log shipping. Manage high availability (HA) and disaster recovery (DR) architectures such as Always On Availability Groups, failover clustering, replication, and Postgre SQL streaming replication. Security & Compliance Implement robust database security controls, including role-based access, encryption (TDE, pgcrypto), and auditing. Ensure compliance with organizational and regulatory standards (GDPR, HIPAA, SOX). Oversee vulnerability management, patching, and secure configuration baselines.<br>Requirements Technical Skills Strong expertise in Microsoft SQL Server (installation, configuration, HA/DR, performance tuning). Strong expertise in Postgre SQL (replication, partitioning, query optimization, extensions). Advanced SQL query optimization, execution plan analysis, and performance troubleshooting. Experience with HA/DR solutions: Always On, failover clusters, log shipping, Postgre SQL replication. Knowledge of database monitoring tools (Prometheus, Grafana, SQL Profiler, pg Admin). Strong knowledge of Linux (RHEL/Ubuntu) and Windows Server environments. Familiarity with scripting and automation (Power Shell, Bash, Python). Soft Skills Proven leadership and team management skills. Strong problem-solving and analytical abilities. Ability to manage critical production systems under pressure. Excellent communication and cross-functional collaboration skills.<br>Experience8+ years of database administration experience with SQL Server and Postgre SQL.3+ years in a database leadership or management role. Experience managing large-scale production databases and mission-critical systems.<br>Preferred Qualifications Experience with cloud-native databases (AWS RDS, Azure SQL, Aurora Postgre SQL). Knowledge of database automation frameworks (Ansible, Terraform, CI/CD pipelines). Familiarity with Dev Ops practices and infrastructure-as-code. Experience in data platform strategy and modernization initiatives.<br>Emerging Technologies & Future-Focused Practices Experience with Kubernetes Operators for databases (e.g., Crunchy Postgres Operator, SQL Server Operator) to manage containerized database workloads. Knowledge of hybrid cloud strategies and multi-cloud database deployments. Familiarity with serverless database offerings (Aurora Serverless, Azure SQL Database serverless). Exposure to data streaming and integration platforms (Kafka, Debezium, Change Data Capture). Understanding of observability practices for databases, including distributed tracing and advanced telemetry. Awareness of AI-driven performance tuning and emerging automation tools for query optimization. Ability to evaluate and adopt next-generation storage and compute technologies (NVMe, persistent memory, cloud-native storage).<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking Resilient – If we fail, we bounce back stronger than before Collaborative - We know that we can achieve a lot more as a team We are changing lives by constantly striving for a better solution Click apply below and become part of the Geidea story

Our editors are great at their craft. Now we need someone just as great at running the operation behind them.<br>Render House is a video editing agency behind some of the fastest-growing real estate channels on You Tube. We’ve grown to a team of 36 editors and QCs — and right now, our small leadership team is the bottleneck. <br>We’re hiring an Operations Manager to take full ownership of how the team runs day to day, so our editors can focus on doing their best work and our clients get great videos delivered on time, every time.<br>If you love turning chaos into clean, repeatable systems — and people genuinely like working for you — keep reading.<br><br>WHAT YOU’LL OWN<br> • Day-to-day workflow for a team of 36 editors and QCs: assignments, deadlines, and capacity planning<br> • Accountability — keeping the team on schedule and catching issues before they ever reach a client<br> • Building and maintaining a clear editing playbook and SOPs (alongside our Head of Production) so every editor and QC knows exactly how to do their job<br> • Acting as the communication hub between editors, QCs, and leadership<br> • Tracking team performance — turnaround time, revision rates, on-time delivery — and reporting to the founders<br>WHAT WE’RE LOOKING FOR<br> • Experience managing teams, ideally remote creative or production teams<br> • Outstanding communication and people skills — you build trust quickly and people want to do good work for you<br> • A backbone — you can hold people accountable and have direct conversations without drama<br> • Strong organization and systems-building instincts — you see a messy process and immediately want to fix it<br> • Comfortable with project management tools (Asana, Click Up, Monday, Trello, Notion, or similar)<br> • Enough understanding of video editing and production to speak credibly with editors (you don’t need to edit yourself)<br> • Fluent, confident English — written and spoken<br>NICE TO HAVE<br> • Background in a Real Estate Video Production<br> • Experience standing up processes for a fast-growing team<br><br>HOW TO APPLY<br> We want to see and hear how you communicate — because that’s most of this job.<br>Send us a short introduction video (around 2–3 minutes) of yourself speaking in English. Tell us who you are, your relevant experience, and why this role is a fit for you.<br>Email your video to: admin@render-house.netApplications without a video won’t be reviewed. We’re excited to meet you.

Lead a team of Retail Service Quality Officers responsible for monitoring customer experience journey and compliance with banks standards across the banks different touch points and subsidiaries. Conduct regular mystery shopping exercises on the different bank channels including Branches, Call Center and Direct Sales Unit …. etc. Work with the customer’s knowledge insights team to identify action plans for top monthly, quarterly and annual customer’s issues across ADIB Egypt Group touch points Work closely with relevant stakeholders on enhancing the banks touch points (including branches, DSUs, Etc.) monthly KPIs to deliver targets and ensure extraordinary customer experience Work closely with internal stakeholders on action plans to elevate customer journey/satisfaction and monitor closely till closure Work closely with the business teams to evaluate the impact of improvement initiatives Work closely with the customer’s insights team to communicate the VoC or any related customer’s insights to internal stakeholders to deliver extraordinary customer journey Communicate regular feedback to branch managers to help them deliver best in class service and extraordinary customer experience. Coach and mentor the different bank’s touch points staff on any related customer centric knowledge, up-to-date bank standards and customer experience protocols. Report any negative retail look and feel feedbacks through customer’s interviews to concerned parties e.g. premises, general admin, Branch Managers Initiate and suggest new service enhancement ideas. Review all banks’ customer related procedures and ensure Customer Centric approach is at the heart of procedures and processes. Manage designing delightful customer journeys for ADIB products & touch points Review Service Quality Controls on pre-set standards and aim at stretching the bar for customer satisfaction Engage with team members in any related service projects that aim to enhance the customer experience. Search global and regional up-to-date banking and any related service industry standards to ensure bank standards are up-to-date and setting the benchmark for banking norms and other customer centric service industries. Upgrades customer experience with Complaint centre and ensure efficient complaint resolution process, empowered escalation matrix and complaints aging control.<br><br>Minimum Qualifications:Degree in Business, Banking, Finance, Economics or Financial Accountancy. Customer Service Skills Awareness of bank’s product and different bank channels procedures.<br>Minimum Experience:5+ years of Experience in customer service or process improvement field preferably in banking sector or telecom.<br>Job specific Skills:Effective communication skills. Very good interpersonal skills. Creativity Attention to details

Production Manager – Corrugated Packaging MBCOIND · Full-time · On-site10th of Ramadan City, Sharqia, Egypt<br><br>About MBCOINDMBCOIND is a privately held industrial packaging manufacturer specializing in corrugated cardboard solutions. Our operations include sheet production, printing, die-cutting, gluing, and customized packaging for regional and international clients. As the company grows, we continue to invest in our people, production systems, technology, and continuous-improvement capabilities.<br>Role overview MBCOIND is seeking an experienced, hands-on Production Manager to take responsibility for the daily operation of our manufacturing area. The successful candidate will ensure that production operates safely, smoothly, efficiently, and according to schedule. This position requires a practical leader who is comfortable working directly on the production floor, developing teams, solving operational problems, and establishing reliable systems for safety, quality, productivity, delivery, and cost control. Experience in corrugated packaging and flexographic printing is strongly preferred.<br>Key responsibilities Oversee daily production activities across sheet production, printing, die-cutting, gluing, and finishing operations. Prepare and execute production schedules according to customer orders, available capacity, manpower, materials, and delivery commitments. Ensure production targets are achieved safely, on time, and according to established quality requirements. Monitor output, machine utilization, downtime, waste, rework, quality defects, and on-time delivery. Establish clear production targets, shift handovers, reporting systems, and visual performance boards. Lead, coach, and develop production supervisors, operators, and support teams. Coordinate with maintenance to minimize breakdowns and strengthen preventive-maintenance practices. Work closely with quality, logistics, procurement, and sales to align production with customer requirements. Lead continuous-improvement activities using Kaizen, Lean manufacturing, 5S, standardized work, PDCA, root-cause analysis, and waste-reduction methods. Improve workflow, changeover times, material movement, production layout, and machine efficiency. Promote strong standards for safety, housekeeping, operational discipline, and product quality. Control overtime, material consumption, production costs, and operational waste. Provide management with accurate production reports, corrective actions, and improvement plans.<br>Qualifications Minimum five years of production-management experience in corrugated packaging or a closely related industrial converting environment. Relevant experience may have been gained as a Production Manager or Assistant Production Manager. Candidates with 8–10 or more years of relevant manufacturing experience will be strongly preferred. Hands-on knowledge of corrugated-board production, flexographic printing, die-cutting, gluing, and related converting processes. Demonstrated experience implementing Kaizen, Lean manufacturing, 5S, standardized work, and structured problem-solving. Strong knowledge of production planning, capacity management, machine utilization, quality control, and waste reduction. Proven ability to lead supervisors, operators, and shift-based production teams. Experience with ERP or production-management systems and Microsoft Office. Strong leadership, communication, organization, and decision-making skills. Bachelor’s degree in Engineering, Industrial Management, or a related discipline. Substantial directly relevant experience may also be considered. Professional working proficiency in Arabic and English. Ability to work full-time on-site in 10th of Ramadan City.<br>Compensation and benefits Compensation and benefits will be determined based on the candidate’s relevant experience, technical capabilities, interview assessment, and overall suitability for the position. Full details will be discussed during the hiring process.<br>Hiring process Application and CV review Initial telephone interview On-site technical and operational assessment Final management interview<br>MBCOIND welcomes applications from all qualified candidates. Hiring decisions are based on relevant experience, skills, and the requirements of the role.<br>Applications will be reviewed according to job-related qualifications and experience. Applicant information will be handled confidentially and used only for recruitment purposes.

ROLE OVERVIEW We are looking for a PM / Project Manager to manage cross-functional project coordination across the full order-to-delivery journey.<br>The role is responsible for ensuring that projects move smoothly from commercial handover through planning, procurement, production, logistics, installation, and client handover.<br>The Project Manager does not directly execute the work of each department. Instead, the role owns project visibility, milestone tracking, follow-up, cross-functional coordination, action management, escalation, and leadership reporting.<br>Candidates may currently be working as Senior Project Coordinators, Assistant Project Managers, PMO professionals, or Operations Managers, provided they have strong experience coordinating complex projects across multiple functions.<br>KEY RESPONSIBILITIES• Own project trackers, milestones, timelines, open actions, dependencies, and risks.• Coordinate project handover from Commercial or Tenders to execution teams.• Support project kickoff once scope, contract, purchase order, payment requirements, and technical requirements are confirmed.• Follow up across Sales, Finance, Supply Chain, Procurement, Production, Logistics, Warehouse, and Installation.• Track sourcing, material readiness, production-order release, delivery planning, and installation readiness.• Coordinate S&OP activities by aligning project demand, production capacity, execution priorities, and cross-functional requirements.• Maintain visibility over resource constraints, delayed materials, production bottlenecks, delivery risks, and client dependencies.• Support project costing and spending compliance by coordinating with plants, Procurement, and Finance.• Follow up on compliance with approved project-cost estimates, purchasing limits, and spending curves.• Assess change-order impacts on timelines, costs, resources, deliverables, and scope.• Prepare project-status updates, risk reports, action logs, and escalation summaries for leadership. • Support project closeout, handover documentation, and lessons-learned reviews.<br>REQUIRED EXPERIENCE• 5–7 years of experience in project management, PMO, project coordination, operations, construction, fit-out, manufacturing, or furniture and project delivery.• Candidates currently working as Senior Project Coordinators, Assistant Project Managers, PMO professionals, or equivalent may be considered. External Use Page 6 of 16 ICF · Prepared by 4 Fold Consulting RECRUITER-FRIENDLY VERSION · ICF · PREPARED BY 4 FOLD CONSULTING• Previous experience holding a Project Manager title is not mandatory.• Experience coordinating across commercial, procurement, production, logistics, installation, and finance teams.• Experience managing project trackers, action logs, dependencies, risks, and leadership reporting. • Exposure to B2B, B2G, tender, fit-out, construction, hospitality, or project-based delivery environments is preferred.• Experience in S&OP, demand and capacity planning, project costing, or cost compliance is preferred.• Strong follow-up, escalation, stakeholder-management, and documentation skills.• PMP, PRINCE2, or equivalent certification is an advantage but not mandatory.• Fluent Arabic and professional English.

About noon We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for an HR Admin who can help us move even faster. Noon’s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.noon’s mission: Every door, every day.<br>What you'll do:<br>We’re looking for data-driven, detail-oriented PLA Account Managers to manage a portfolio of 30-40 accounts advertising on Noon Minutes’ Product Listing Ads (PLA) platform. The role is focused on scaling ad spends per brand, identifying untapped opportunities, and ensuring continuous optimization of campaigns through structured engagement. Act as the single point of contact for assigned PLA accounts Review brand performance weekly and identify levers to increase ad spends while maintaining efficiency Drive account growth through better targeting, SKU coverage, bid strategies, and budget allocation Identify low-performing areas (e.g., daily budget exhaustion, missing keywords, unlisted SKUs) Recommend bid adjustments, campaign structure fixes, and product inclusions Monitor DRR, ROAS, CTR, and keyword-level performance metrics Conduct monthly reviews with each brand to showcase performance, gaps, and optimizations Educate brands on PLA best practices (auto vs manual campaigns, CPC bidding, SOV) Ensure adoption of new platform features and targeting strategies Work closely with Ads, Commercial, and Finance teams to solve any operational issues Flag systemic blockers to the product team and help test new features Resolve campaign setup issues, PO/BO queries, billing questions etc. Be responsive on Whats App/email to provide hands-on support to brands daily% increase in monthly ad spend per account Account satisfaction & retention score<br>What you'll need:<br>Hands-on experience managing PPC / performance marketing campaigns (Amazon ads, Blinkit ads, zepto ads etc.) Strong analytical skills – able to interpret performance dashboards and act on insights Comfortable with Excel, campaign management tools, and ad platforms Excellent communication and stakeholder management skills Prior experience with marketplaces, quick commerce, or FMCG is a plus Arabic language proficiency is a bonus<br>Who will excel?<br>We’re looking for people with high standards, who understand that hard work matters. You need to be relentlessly resourceful and operate with a deep bias for action. We need people with the courage to be fiercely original.noon is not for everyone; readiness to adapt, pivot, and learn is essential.

Company Description Radisson Blu Hotel, Cairo Heliopolis and Radisson Residences are a stylish, modern hotel located just 3 kilometers from Cairo International Airport, offering convenient access for business and leisure travelers. Guests can explore iconic sites such as the Great Pyramids and the Sphinx, or enjoy nearby shopping malls, bars, golf courses, and other city attractions. The hotel features elegant rooms and suites with upscale amenities and free high-speed Wi-Fi, as well as diverse dining options including Italian cuisine, light snacks, and poolside cocktails. On-site facilities include a rooftop pool with city views, a spa, a fitness room, and flexible indoor and outdoor event spaces supported by professional catering and events teams. Its combination of location, services, and business-friendly amenities makes it a preferred destination for corporate events and stays in Heliopolis. Role Description The Cluster Assistant Sales Manager is a full-time, on-site role based at Radisson Blu Hotel and Radisson Residences Cairo Heliopolis in Cairo, Egypt. This role supports cluster sales activities across designated properties, focusing on maximizing room and event revenue, developing new business, and strengthening relationships with corporate, leisure, and group clients. Day-to-day responsibilities include assisting in implementing sales strategies, preparing proposals and contracts, conducting sales calls and site inspections, and coordinating with the revenue, marketing, and operations teams to ensure seamless guest experiences. The Cluster Assistant Sales Manager monitors market trends, maintains accurate sales reports and forecasts, and contributes to the preparation of budgets and sales plans. The role also involves representing the hotel at industry events, maintaining a professional presence with key accounts, and supporting the Senior/Cluster Sales Manager in achieving overall sales targets. Qualifications Demonstrated skills in hotel sales, account management, and business development within hospitality or a related service industry. Strong communication, negotiation, and presentation skills, with the ability to build and maintain long-term client relationships. Proficiency in sales reporting, forecasting, and basic data analysis, with solid organizational and time management abilities. Experience collaborating with cross-functional teams (revenue, marketing, operations) to support sales initiatives and guest satisfaction. Comfort using CRM systems, hotel PMS, and standard office software (e.g., MS Office) to manage pipelines and documentation. Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field, or equivalent professional experience. Previous experience in a hotel sales or reservations role, ideally in an international or upscale brand environment. Fluency in English; proficiency in Arabic and other languages is an advantage. Ability to work on-site with a flexible schedule, including occasional evenings or weekends based on business needs.

Role Objectives :The Assistant Fulfillment Point Manager is responsible for managing the dark stores on ground, in terms of orderfulfillment, quality control, and logistics, and will coordinate closely with the customer service and the Dark Store &Last Mile Operations Manager.<br>Roles & Responsibilities:Assist in managing FP Operations on the ground. Ensure orders are being filled and shipped timely and accurate. Prevents product damage and shrinkage, accidents, and occupational hazards. Effectively monitors the flow of goods through the stock management system. Maintain a clean and safe work environment. Prepares necessary SOPs for fulfillment processes. Assist in analyzing current operations and make recommendations on ways to improve. Maintain the highest standards of customer service by immediately attending to and resolving customer issues.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS :Bachelor’s degree Knowledge of warehouse software packages and MS Office proficiency. Analytical thinking skills. High attention to detail. Problem solving skills. Good command of the English language. Multi-functional team leadership skills. Conflict resolution skills. Able to work on shift basis.

Role Objectives :The Assistant Fulfillment Point Manager is responsible for managing the dark stores on ground, in terms of orderfulfillment, quality control, and logistics, and will coordinate closely with the customer service and the Dark Store &Last Mile Operations Manager.<br>Roles & Responsibilities:Assist in managing FP Operations on the ground. Ensure orders are being filled and shipped timely and accurate. Prevents product damage and shrinkage, accidents, and occupational hazards. Effectively monitors the flow of goods through the stock management system. Maintain a clean and safe work environment. Prepares necessary SOPs for fulfillment processes. Assist in analyzing current operations and make recommendations on ways to improve. Maintain the highest standards of customer service by immediately attending to and resolving customer issues.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS :Bachelor’s degree Knowledge of warehouse software packages and MS Office proficiency. Analytical thinking skills. High attention to detail. Problem solving skills. Good command of the English language. Multi-functional team leadership skills. Conflict resolution skills. Able to work on shift basis.

Role Objectives :The Assistant Fulfillment Point Manager is responsible for managing the dark stores on ground, in terms of orderfulfillment, quality control, and logistics, and will coordinate closely with the customer service and the Dark Store &Last Mile Operations Manager.<br>Roles & Responsibilities:Assist in managing FP Operations on the ground. Ensure orders are being filled and shipped timely and accurate. Prevents product damage and shrinkage, accidents, and occupational hazards. Effectively monitors the flow of goods through the stock management system. Maintain a clean and safe work environment. Prepares necessary SOPs for fulfillment processes. Assist in analyzing current operations and make recommendations on ways to improve. Maintain the highest standards of customer service by immediately attending to and resolving customer issues.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS :Bachelor’s degree Knowledge of warehouse software packages and MS Office proficiency. Analytical thinking skills. High attention to detail. Problem solving skills. Good command of the English language. Multi-functional team leadership skills. Conflict resolution skills. Able to work on shift basis.

Role Objectives :The Assistant Fulfillment Point Manager is responsible for managing the dark stores on ground, in terms of orderfulfillment, quality control, and logistics, and will coordinate closely with the customer service and the Dark Store &Last Mile Operations Manager.<br>Roles & Responsibilities:Assist in managing FP Operations on the ground. Ensure orders are being filled and shipped timely and accurate. Prevents product damage and shrinkage, accidents, and occupational hazards. Effectively monitors the flow of goods through the stock management system. Maintain a clean and safe work environment. Prepares necessary SOPs for fulfillment processes. Assist in analyzing current operations and make recommendations on ways to improve. Maintain the highest standards of customer service by immediately attending to and resolving customer issues.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS :Bachelor’s degree Knowledge of warehouse software packages and MS Office proficiency. Analytical thinking skills. High attention to detail. Problem solving skills. Good command of the English language. Multi-functional team leadership skills. Conflict resolution skills. Able to work on shift basis.

Role Objectives :The Assistant Fulfillment Point Manager is responsible for managing the dark stores on ground, in terms of orderfulfillment, quality control, and logistics, and will coordinate closely with the customer service and the Dark Store &Last Mile Operations Manager.<br>Roles & Responsibilities:Assist in managing FP Operations on the ground. Ensure orders are being filled and shipped timely and accurate. Prevents product damage and shrinkage, accidents, and occupational hazards. Effectively monitors the flow of goods through the stock management system. Maintain a clean and safe work environment. Prepares necessary SOPs for fulfillment processes. Assist in analyzing current operations and make recommendations on ways to improve. Maintain the highest standards of customer service by immediately attending to and resolving customer issues.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS :Bachelor’s degree Knowledge of warehouse software packages and MS Office proficiency. Analytical thinking skills. High attention to detail. Problem solving skills. Good command of the English language. Multi-functional team leadership skills. Conflict resolution skills. Able to work on shift basis.

Role Objectives :The Assistant Fulfillment Point Manager is responsible for managing the dark stores on ground, in terms of orderfulfillment, quality control, and logistics, and will coordinate closely with the customer service and the Dark Store &Last Mile Operations Manager.<br>Roles & Responsibilities:Assist in managing FP Operations on the ground. Ensure orders are being filled and shipped timely and accurate. Prevents product damage and shrinkage, accidents, and occupational hazards. Effectively monitors the flow of goods through the stock management system. Maintain a clean and safe work environment. Prepares necessary SOPs for fulfillment processes. Assist in analyzing current operations and make recommendations on ways to improve. Maintain the highest standards of customer service by immediately attending to and resolving customer issues.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS :Bachelor’s degree Knowledge of warehouse software packages and MS Office proficiency. Analytical thinking skills. High attention to detail. Problem solving skills. Good command of the English language. Multi-functional team leadership skills. Conflict resolution skills. Able to work on shift basis.