Admin Assistant Jobs - Cairo Egypt

Bayut Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of Bayut, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>As a Sales Account Manager your purpose is to seek new business opportunities by contacting and developing relationships with potential customers. They are responsible for developing leads from marketing campaigns and meeting sales quotas. They cultivate strong relationships with customers and ensure proper after-sales service. Ultimately, he/she will boost sales and contribute to Bayut long-term business growth.<br><br>In this role, you will:<br><br>Communicate effectively to manage clients' expectations and ensure they receive a great Bayut experience Achieve monthly (Targets renewal and acquisition with consistency) Become an expert on the Egyptian Real Estate market through combining the on-ground insights with Bayut's high level overview and data Increase our market share by selling our products to new customers Manage and arrange meetings with clients for acquisition, renewals, upgrade Increase our client satisfaction by performing account management services with them Regularly update reporting dashboard to reflect all sales activities Liaise with Finance, Customer Support, legal and Marketing department for any sales-related or client-related issues Collect market insights and keep up to date with laws and local development news<br><br><br>Requirements<br><br>Bachelor's degree in marketing or sales or related field Excellent in English Communication written and speak5+ years of relevant sales experience Has a successful record in exceeding or achieving the assigned targets consistently Experience in farming and cold calls Knowledge of the real estate market in Egypt Knowledge of the Subscription industry Familiar with tech, ecommerce Familiar with Prop tech, Market place, Facebook, and other digital platforms Excellent in prospecting, cold calls and generating leads Excellent communication, negotiation, time management and presentation skills Excellent in converting lead into paying customer Positive/Flexible/Presentable/Committed Eager for success Has plug and play attitude<br><br><br>Benefits<br><br>A fast paced, high performing team Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities<br><br><br>#Egypt Bayut

mylo is a fintech platform dedicated to helping millions of people and businesses thrive by providing accessible and responsible financial solutions. Whether you're purchasing a mobile phone, a new jacket, a flight ticket, a comfy couch, or even covering school tuition, mylo enables you to buy now and pay later at thousands of points of sale across Egypt. Born out of B. TECH—Egypt's leading electronics and appliances retailer with over 27 years of experience in offering buy now, pay later solutions—mylo brings a legacy of trust and innovation to the fintech space. All mylo products are fully Sharia-compliant, ensuring ethical and inclusive financial practices.<br><br>Position Overview:<br><br>The Key Account Manager will play a crucial role in driving and merchant acquisition and account management within our consumer finance company. This position will focus on key categories, including Fashion, Mobile & Appliances, Home/Department Stores, Hypermarkets, Education, and Travel. The ideal candidate will possess strong relationship management skills, a deep understanding of the consumer finance landscape, and a proven track record in managing key accounts and acquiring new merchants.<br><br>Requirements<br><br>Merchant Acquisition:<br><br>Develop and implement strategies to acquire new merchant partners across the specified categories: Fashion, Mobile & Appliances, Home/Department Stores, Hypermarkets, Education, and Travel Identify and target potential merchants, leveraging market insights and networking to drive engagement and conversion<br><br> Account Management:<br><br>Manage and nurture relationships with key merchant accounts, ensuring high levels of satisfaction and retention Serve as the primary point of contact for assigned merchants, addressing their needs, concerns, and opportunities for growth<br><br> Category Expertise:<br><br>Maintain a deep understanding of the market trends and competitive landscape within the Fashion, Mobile & Appliances, Home/Department Stores, Hypermarkets, Education, and Travel sectors Provide insights and recommendations to merchants based on category-specific trends and consumer behavior<br><br> Revenue Growth:<br><br>Drive revenue growth through effective account management, strategic initiatives, and promotional activities tailored to each category Monitor account performance metrics and implement strategies to meet or exceed sales targets<br><br> Collaboration with Internal Teams:<br><br>Work closely with marketing, product development, and operations teams to align offerings and ensure a seamless onboarding and service experience for merchants Facilitate cross-functional collaboration to enhance the value proposition for key accounts<br><br> Team Collaboration:<br><br>Collaborate with other account managers and sales teams to share best practices and drive collective success in merchant acquisition and account management<br><br>Qualifications:<br><br>Bachelor's degree in finance, Business Administration, Marketing, or a related field; MBA preferred Minimum of 3-5 years of experience in account management, business development, or sales within the consumer finance or retail industry Proven track record of successfully acquiring and managing key accounts, particularly in the specified categories Strong understanding of consumer finance products and market dynamics Excellent communication, negotiation, and interpersonal skills<br><br>Benefits<br><br>Office environment: When you come to our b_labs office, you'll find creative workspaces, a well-equipped kitchen, and an open design to foster collaboration between teams.<br><br>Flexibility: You know best whether you want to work from home or in the office. However, if you want to join your teammates onsite, we will subsidize the costs for lunch to foster the b_labs office community<br><br>Equipment: From "Day 1" you will receive all the equipment you need be successful at work. Therefore, you can choose your laptop and get all the tools you need to stay on top of your game.

Total Rewards Manager<br>Job Summary<br>A leading organization is seeking an experienced Total Rewards Manager to lead and develop comprehensive compensation and benefits strategies that support business objectives, attract and retain talent, and ensure internal equity and external competitiveness. The successful candidate will oversee compensation structures, salary benchmarking, incentive programs, benefits, and rewards policies while providing data-driven recommendations to senior management.<br>Key Responsibilities<br>Compensation Management Develop and maintain compensation structures, salary ranges, and job grades. Conduct regular market salary benchmarking and compensation analysis. Lead the annual salary review and merit increase process. Ensure internal equity and external competitiveness of compensation practices. Conduct job evaluations and recommend appropriate grading and salary positioning. Provide compensation recommendations for promotions, transfers, new hires, and adjustments. Support management in complex compensation-related decisions.<br>Incentives & Variable Pay Design, implement, and manage short-term and long-term incentive programs. Develop and review bonus and performance-based incentive schemes. Monitor the effectiveness and competitiveness of incentive plans. Ensure accurate calculation and administration of annual bonus programs. Align incentive structures with business and organizational objectives.<br>Benefits Management Manage the company’s overall employee benefits portfolio. Review and benchmark benefits against market practices. Evaluate and recommend improvements to existing benefits programs. Manage relationships with insurance providers, consultants, and other benefits vendors. Conduct cost-benefit analysis for new and existing benefits initiatives.<br>HR Analytics & Reporting Develop compensation and benefits reports, dashboards, and analytics. Analyze compensation trends, pay gaps, and workforce cost data. Provide management with insights and recommendations based on compensation analytics. Monitor Total Rewards KPIs and prepare regular management reports. Ensure the accuracy and confidentiality of compensation data.<br>Budgeting & Workforce Cost Management Lead the annual compensation and benefits budgeting process. Prepare salary increase and personnel cost budgets. Forecast compensation costs based on workforce plans and business requirements. Partner with Finance to monitor and control personnel expenses.<br>Policies & Governance Develop and maintain compensation, benefits, and rewards policies. Ensure compliance with applicable laws, regulations, and internal policies. Establish appropriate governance and approval processes for compensation decisions. Maintain confidentiality of sensitive employee compensation information.<br>Stakeholder Management Partner with HR Business Partners, Talent Acquisition, Finance, and senior management. Provide guidance to HR teams and managers on compensation and benefits matters. Support Talent Acquisition with market data and compensation recommendations for offers. Participate in organizational restructuring, grading, and workforce planning projects.<br>Requirements<br>Bachelor’s degree in Human Resources, Business Administration, Finance, Economics, or a related field.7–10 years of relevant experience in Compensation & Benefits / Total Rewards, including managerial or supervisory experience. Strong experience in salary structures, job evaluation, salary benchmarking, incentives, and benefits. Proven experience in developing and implementing compensation policies and frameworks. Strong analytical and numerical skills with advanced Excel capabilities. Experience with HRIS/ERP systems and HR analytics tools. Good knowledge of labor regulations and HR practices. Strong communication, negotiation, and stakeholder management skills. Experience within a manufacturing, industrial, or multinational environment is highly preferred. Professional certifications such as CIPD, Worldat Work, or SHRM are an advantage. Key Competencies Total Rewards Strategy Compensation & Benefits Salary Benchmarking Job Evaluation & Grading Incentive & Bonus Design HR Analytics Budgeting & Cost Management Market Intelligence Data Analysis Policy Development Strategic Thinking Stakeholder Management Confidentiality & Integrity<br>Confidentiality Notice This is a confidential opportunity. Company name, specific organizational details, and other identifying information will be disclosed to shortlisted candidates during the recruitment process.

Company Overview:Khazna launched in 2020 with a mission to improve the financial well-being of the underbanked, who have little access to formal financial services by providing access to convenient, effective and secure smartphone-based financial services. Khazna has received the Central Bank of Egypt’s first prepaid card license and aims to become the go-to neobank for underbanked consumers across the Middle East. In the next phase of its journey, Khazna is looking to continue scaling up its operations in Egypt and to launch its operations in Saudi Arabia.<br>This is a fun stage in the company's lifecycle as the core foundation has been but it is still early enough to assume a ton of ownership and to help shape the future of the company and its success.<br>Job Summary:The Senior Product Manager will own and lead Khazna’s core product lines across the Egypt and Saudi applications, defining product strategy, driving customer discovery, building and managing the product roadmap, leading cross-functional collaboration to deliver impactful customer and business outcomes.<br>Key responsibilities:<br>Product strategy & roadmap. Define and own the product vision, strategy, and roadmap for Khazna's core product lines across the Egypt and Saudi apps. Translate company objectives into clear product outcomes, prioritize ruthlessly, and present your bets to leadership with conviction and clear rationale. Customer discovery & research. Lead continuous customer discovery to deeply understand Khazna's underbanked customers. Maintain a weekly customer interview cadence, run usability tests, field visits, support-ticket analysis, and synthesize learnings into opportunity solution trees that guide product decisions. Data-driven decisions. Use data to understand customer behavior, validate hypotheses, and inform product decisions throughout the cycle. Partner with the data team to surface the insights that drive prioritization and trade-offs. Market & competitive intelligence. Monitor market trends, regulatory shifts, and competitive moves. Benchmark Khazna's offering against peers, identify openings, and recommend where Khazna should compete, differentiate, or hold back. Stakeholder management. Build trusted partnerships with Marketing, Commercial, Operations, Support, Risk, Credit, and Compliance. Bring stakeholders into discovery early, surface trade-offs clearly, and drive alignment across the organization. Solution definition & design. Translate validated customer problems into clear, complete PRDs. Partner with Design on user experience and with Engineering on technical approach. Validate the riskiest assumptions through prototypes, usability tests, and data dives before solutions move into build. Go-to-market & launch. Plan and execute successful product launches. Define success metrics before shipping, partner with Marketing, Growth, Sales, Support, and Operations on rollout, and own positioning, messaging, and adoption strategy. Performance & iteration. Define and track the KPIs that matter for your product lines. Read the data, talk to users who adopted and those who didn't, and iterate quickly, killing what doesn't work and doubling down on what does. People & process leadership. Mentor mid and junior product managers, and raise the bar for product craft across the team. Continuously improve how Khazna discovers, builds and ships, treating the product cycle itself as a product worth refining.<br>Qualifications5+ years in product management, with 2+ years in fintech, lending, payments, BNPL, or cards. Bachelor's degree in Engineering, Business, Computer Science, or related field. Proven track record of launching and scaling consumer digital products. Strong understanding of the Egyptian market, customers, and regulatory environment. KSA exposure is a plus. Customer-obsessed and outcome-oriented. Fluent in Arabic and English.<br>Apply now and be part of a team that is shaping the future of finance in Egypt and Saudi Arabia!

Company Overview:<br>Khazna launched in 2020 with a mission to improve the financial well-being of the underbanked, who have little access to formal financial services by providing access to convenient, effective and secure smartphone-based financial services. Khazna has received the Central Bank of Egypt’s first prepaid card license and aims to become the go-to neobank for underbanked consumers across the Middle East. In the next phase of its journey, Khazna is looking to continue scaling up its operations in Egypt and to launch its operations in Saudi Arabia.<br>This is a fun stage in the company's lifecycle as the core foundation has been but it is still early enough to assume a ton of ownership and to help shape the future of the company and its success.<br>Job Summary:The Product Manager will support Khazna’s product lines across the Egypt and/or Saudi applications. The role involves contributing to product discovery, defining detailed product requirements, collaborating closely with cross-functional teams, and helping deliver impactful solutions that drive business and user outcomes.<br>Key responsibilities Market & competitive intelligence. Conduct market and competitive analysis for your product line. Track competitor moves, identify openings, and recommend implications for your roadmap. Stakeholder management. Partner with Marketing, Commercial, Operations, Support, Risk, Credit, and Compliance. Bring stakeholders into discovery early, surface trade-offs clearly, and drive alignment on your work. Solution definition & design. Translate validated customer problems into clear, complete PRDs. Partner with Design on user experience and with Engineering on technical approach. Validate the riskiest assumptions through prototypes, usability tests, and data dives before solutions move into build.<br>Role Progression Opportunities:The responsibilities below represent areas we expect Product Managers to progressively develop into. While prior experience in these areas is beneficial, we are committed to supporting successful candidates through coaching, mentorship, and on-the-job learning.<br> Product strategy & roadmap: Support product strategy and roadmap planning, helping translate business goals into product outcomes and prioritization decisions. Customer discovery & research: Support customer discovery efforts to better understand customers, progressively taking ownership of interviews, usability testing, field visits, and insight generation. Data-driven decisions. Leverage data to better understand customer behavior and support product decisions. Over time, develop the ability to validate hypotheses, identify insights, and partner with the data team to inform prioritization and trade-off discussions. Go-to-market & launch. Support the planning and execution of product launches. Work closely with cross-functional teams on rollout and adoption, with the opportunity to take full ownership of launch strategy and execution as you grow in the role. Performance & iteration. Track the KPIs that matter for your product line. Read the data, talk to users who adopted and those who didn't, and iterate quickly, killing what doesn't work and doubling down on what does.<br>Qualifications3+ years of experience in product management. Bachelor's degree in Engineering, Business, Computer Science, or related field. Proven track record of launching and shipping consumer digital products. User-centric and outcome-oriented, with a strong eye for detail. Experience in fintech, lending, payments, BNPL, or cards is a plus. Strong understanding of the Egyptian market, customers, and regulatory environment. KSA exposure is a plus. Eager to grow your discovery and data toolkit. Fluent in Arabic and English.<br>Apply now and be part of a team that is shaping the future of finance in Egypt and Saudi Arabia!

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Turner &amp; Townsend is pleased to announce an opportunity for Egyptian Nationals based in Cairo to join our esteemed Real Estate team. This position allows you to engage in a wide variety of impactful and innovative projects. As part of our market-leading client base and diverse portfolio, this is an exceptional time to become a member of a growing business unit and advance your career within Turner &amp; Townsend. You will collaborate with a professional and ambitious team, receiving excellent support while also being encouraged to demonstrate your initiative and expertise. We invite you to join us in shaping the future of real estate and to take the next step in your professional journey with Turner &amp; Townsend.</p><p>SCOPE: Senior Cost Managers lead commissions of varying types and sizes, depending upon the complexity of the project. Our projects generally are of significant size and value.</p><p>MAIN PURPOSE OF ROLE: To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery. To provide excellent service delivery to clients, gain their trust and enhance our reputation. To ensure that client objectives are met through the delivery of an effective cost management service from pre contract to handover.</p><p>KEY EXPERIENCE REQUIREMENTS: Detailed knowledge of and experience in the Real Estate / Property sector working for a professional cost consultancy. Experience of pre-contract services from feasibility through to tendering, measurement of building works for estimating, report writing and preparation of Bills of Quantities and tender documentation. Experience of different procurement methods, single stage, two stage and design and build preferred. Experience of post-contract services, interim applications, change management, variation valuation and extension of time claims. Detailed experience of working with standard form contracts, FIDIC preferred, and administration of contract procedures. Demonstrable experience in client-facing roles, professional approach and confidence in presenting to clients, other consultants and project stakeholders. Demonstrable experience in dealing with contractors personnel with confidence and assurance. Report writing, Estimate reports, Cost reports, Procurement reports and Tender reports.</p><p>KEY ACCOUNTABILITIES: Estimating and cost planning to include producing and presenting the final cost plan. Production of full Bills of Quantities and tender documentation. Tendering and procuring, including managing the pre-qualification stage, producing the tender list, preparing preambles and preliminaries, tender queries, tender analysis, producing the tender report and compiling the contractual documents. Dealing effectively with post contract cost variances and the change control processes, where applicable. Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place. Producing pre-contract, post-contract and ad-hoc reports and presenting them to the client. Negotiating with contractors and agreeing final accounts. Interfacing with the client, contractors and other consultants, at all project stages. Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Degree qualified in Quantity Surveying or similar.</p><p>In country (Egypt) experience is required</p><p>Minimum 10+ years of experience in similar roles.</p><p>Professional membership is an advantage i.e. MRICS</p><p>Prior consultancy experience is strongly preferred.</p><p>Good knowledge of the construction industry and technical matters.</p><p></p></section>

Company Overview:Khazna launched in 2020 with a mission to improve the financial well-being of the underbanked, who have little access to formal financial services by providing access to convenient, effective and secure smartphone-based financial services. Khazna has received the Central Bank of Egypt’s first prepaid card license and aims to become the go-to neobank for underbanked consumers across the Middle East. In the next phase of its journey, Khazna is looking to continue scaling up its operations in Egypt and to launch its operations in Saudi Arabia.<br>This is a fun stage in the company's lifecycle as the core foundation has been but it is still early enough to assume a ton of ownership and to help shape the future of the company and its success.<br>Job Summary:The Senior Product Manager will own and lead Khazna’s core product lines across the Egypt and Saudi applications, defining product strategy, driving customer discovery, building and managing the product roadmap, leading cross-functional collaboration to deliver impactful customer and business outcomes.<br>Key responsibilities:<br>Product strategy & roadmap. Define and own the product vision, strategy, and roadmap for Khazna's core product lines across the Egypt and Saudi apps. Translate company objectives into clear product outcomes, prioritize ruthlessly, and present your bets to leadership with conviction and clear rationale. Customer discovery & research. Lead continuous customer discovery to deeply understand Khazna's underbanked customers. Maintain a weekly customer interview cadence, run usability tests, field visits, support-ticket analysis, and synthesize learnings into opportunity solution trees that guide product decisions. Data-driven decisions. Use data to understand customer behavior, validate hypotheses, and inform product decisions throughout the cycle. Partner with the data team to surface the insights that drive prioritization and trade-offs. Market & competitive intelligence. Monitor market trends, regulatory shifts, and competitive moves. Benchmark Khazna's offering against peers, identify openings, and recommend where Khazna should compete, differentiate, or hold back. Stakeholder management. Build trusted partnerships with Marketing, Commercial, Operations, Support, Risk, Credit, and Compliance. Bring stakeholders into discovery early, surface trade-offs clearly, and drive alignment across the organization. Solution definition & design. Translate validated customer problems into clear, complete PRDs. Partner with Design on user experience and with Engineering on technical approach. Validate the riskiest assumptions through prototypes, usability tests, and data dives before solutions move into build. Go-to-market & launch. Plan and execute successful product launches. Define success metrics before shipping, partner with Marketing, Growth, Sales, Support, and Operations on rollout, and own positioning, messaging, and adoption strategy. Performance & iteration. Define and track the KPIs that matter for your product lines. Read the data, talk to users who adopted and those who didn't, and iterate quickly, killing what doesn't work and doubling down on what does. People & process leadership. Mentor mid and junior product managers, and raise the bar for product craft across the team. Continuously improve how Khazna discovers, builds and ships, treating the product cycle itself as a product worth refining.<br>Qualifications5+ years in product management, with 2+ years in fintech, lending, payments, BNPL, or cards. Bachelor's degree in Engineering, Business, Computer Science, or related field. Proven track record of launching and scaling consumer digital products. Strong understanding of the Egyptian market, customers, and regulatory environment. KSA exposure is a plus. Customer-obsessed and outcome-oriented. Fluent in Arabic and English.<br>Apply now and be part of a team that is shaping the future of finance in Egypt and Saudi Arabia!

NOK Talent Solutions Hub is hiring a Finance Manager / Head of Finance (Acting CFO) on behalf of a leading automotive dealership group in Egypt, operating in a dynamic, inventory-intensive environment with strong relationships with international OEMs, banks, and financial institutions.<br>Job Purpose To lead the company's overall finance function with a CFO-level mindset, overseeing financial strategy, treasury and banking relationships, cash flow, working capital, cost control, risk management, budgeting, compliance, and financial planning. The role will act as a strategic business partner to the ownership and executive leadership team, providing forward-looking financial insights, challenging business decisions through data, and developing practical solutions to support profitability, growth, and long-term financial stability.<br>Key Responsibilities Lead the overall finance strategy and ensure alignment with the company's commercial and growth objectives. Manage banking and financial institution relationships, including credit facilities, floor plan financing, working capital facilities, letters of credit/guarantees, and trade finance. Optimize the company's funding and debt structure while maintaining healthy liquidity and working capital levels. Own cash flow forecasting, monitoring, and optimization across vehicle inventory, spare parts, after-sales receivables, and OEM incentives/rebates. Manage foreign currency exposure related to vehicle, parts, and equipment imports, including appropriate risk mitigation strategies. Establish and monitor strong cost-control frameworks across new vehicle sales, used vehicles, after-sales, parts, and body shop operations. Analyze dealership and departmental profitability, identify financial leakage and inefficiencies, and drive corrective actions. Lead the annual budgeting process, rolling forecasts, financial modeling, and variance analysis. Assess financial and operational risks, including credit, FX, inventory obsolescence, OEM, regulatory, and counterparty risks. Ensure strong internal controls, segregation of duties, fraud prevention, and financial governance across the organization. Act as a strategic advisor to ownership and executive leadership, providing scenario planning, financial insights, and commercially driven recommendations. Lead financial modeling for new investments, showroom expansions, new brand franchises, and capital expenditure projects. Support negotiations with OEM/principal partners regarding commercial terms, incentives, targets, and agreements. Present financial performance, risks, forecasts, and strategic recommendations to senior management and the Board of Directors. Ensure compliance with Egyptian tax regulations, e-invoicing/e-receipt requirements, customs and import regulations, GAFI requirements, and relevant Central Bank of Egypt regulations. Oversee the preparation of accurate and timely financial statements in accordance with Egyptian Accounting Standards and, where applicable, IFRS. Manage external audits, tax audits, auditors, tax advisors, and other financial/legal stakeholders. Ensure accurate and timely financial reporting to OEMs and international principals where required.<br>Requirements Bachelor's degree in Finance, Accounting, Economics, or a related field. Professional finance qualification such as CFA, CMA, ACCA, CPA, or an equivalent internationally recognized certification is preferred. MBA with a Finance concentration is a strong advantage. Minimum 10 years of progressive finance experience, including 5–7 years in a senior Finance Manager or equivalent leadership position. Proven experience within the automotive dealership or automotive distribution industry is essential. Strong understanding of dealership P&L management, floor plan financing, OEM incentive structures, inventory financing, and automotive business economics. Proven track record in managing banking relationships and negotiating credit facilities and financing terms. Experience within businesses with significant import and foreign-currency exposure is highly desirable. Strong knowledge of cash flow management, treasury, cost control, risk management, budgeting, and financial planning. Advanced financial modeling and analytical skills, with strong proficiency in Excel; Power BI is a plus. Hands-on experience with ERP/DMS systems such as SAP, Oracle, CDK, Reynolds & Reynolds, or similar platforms. Strong knowledge of Egyptian tax, customs/import regulations, and corporate banking requirements. Excellent negotiation and stakeholder-management skills, particularly with banks, OEM partners, auditors, and vendors. Fluent in English and Arabic, both written and spoken. Strong leadership skills with the ability to build, manage, and mentor a high-performing finance team. Strong commercial acumen with the ability to translate financial data into strategic and operational decisions.<br>Work Details Industry: Automotive Dealership & Distribution Location: Katameya, Cairo Working Mode: 6 days a week, Full-Time, On-site Travel: May require travel between branches, showrooms, and business locations

About Tech Mahindra Egypt Join Tech Mahindra Egypt, a fast-growing global delivery hub providing customer experience, operations, and digital business services to international clients. With two offices across Cairo and a capacity of 1,000+ employees, we offer a dynamic and multicultural environment where talent can learn, grow, and build rewarding careers. As part of Tech Mahindra's global network spanning 90+ countries and 149,000+ professionals, you'll gain exposure to world-class clients, innovative technologies, and international best practices while delivering exceptional customer experiences.<br>Role Overview Tech Mahindra is seeking an experienced and customer-focused Technical Customer Service Senior Manager to join our growing team in Cairo. This role is responsible for ensuring service excellence, driving customer satisfaction, managing strategic customer relationships, and leading continuous improvement initiatives. The successful candidate will serve as a trusted advisor to customers while overseeing the delivery of high-quality service management practices.<br>Key Responsibilities Customer Relationship Management Serve as the primary point of contact and escalation point for assigned customers. Take full accountability for the quality of solutions and services delivered to customers. Maintain awareness of customer service performance and overall service management profitability. Proactively identify customer needs, opportunities, and areas for growth while strengthening customer relationships with Tech Mahindra. Collaborate with Account Teams to support the growth and adoption of Tech Mahindra products and services. Service Management & Customer Satisfaction Develop and manage Service Improvement Plans (SIPs) based on: Customer Satisfaction Surveys Customer Complaints Proactive improvement initiatives Ensure customer complaints and service issues are addressed and resolved in a timely and professional manner. Prepare and conduct periodic customer service reviews. Handle complex customer service issues and non-commercial customer inquiries. Technical Service Oversight Proactively communicate planned service interruptions and maintenance activities to customers and end users. Provide capacity analysis, forecasting, and recommendations to support customer operations. Lead and review Root Cause Analysis (RCA) activities and communicate customer-facing RCAs as required. Manage change requests, implementation tracking, reporting, and billing coordination. Ensure the integrity and accuracy of customer information across all applicable systems and tools. Provide customers with up-to-date technical documentation, including Customer Operations Guides. Ensure all technical documentation is maintained, updated, and readily accessible. Leadership & Team Development Support management through coaching and mentoring Customer Service Managers and team members. Develop and deliver induction and onboarding training programs. Lead knowledge management initiatives and maintain team knowledge repositories. Participate in interviews and selection processes for Customer Service Managers and Customer Service Analysts. Drive knowledge ramp-up and capability development for junior team members. Business Support & Growth Support bids, RFP responses, customer presentations, and contract renewal activities. Identify and drive Service Management revenue opportunities within existing and prospective customer accounts. Contribute to strategic customer success initiatives and continuous service improvement programs.<br>Qualifications & Experience Minimum 10 years of relevant experience in Technical Customer Service, Service Delivery, Customer Success, Service Management, Telecommunications, Managed Services, or related customer-facing technical roles. Bachelor's degree in Telecommunications, Information Technology, Computer Science, Engineering, Business Administration, or a related field. Proven experience managing enterprise customers and complex service environments. Strong understanding of service management principles, customer lifecycle management, and operational excellence. Experience handling customer escalations, incident management, change management, and Root Cause Analysis (RCA). Excellent stakeholder management, communication, presentation, and negotiation skills. Strong analytical and problem-solving abilities with a continuous improvement mindset. Demonstrated leadership experience, including coaching, mentoring, and team development. Experience supporting RFPs, customer presentations, and contract renewals is highly desirable. ITIL Certification (Foundation level or higher) or an equivalent Service Management certification is mandatory.<br>Why Join Tech Mahindra? Be part of a global technology leader serving clients across industries worldwide. Work in a diverse, collaborative, and high-performing environment. Gain exposure to international customers, best practices, and innovative technologies. Enjoy opportunities for continuous learning, professional development, and career growth. Play a key role in delivering exceptional customer experiences and driving business success.

Company Description Founded in 1995, Nanjing TDH Software Co., Ltd. has always taken 'Digital Technology Empowering the Rule of Law' as its mission. The company continuously deepens the integration Research of new-generation artificial intelligence, big data, and legal knowledge graph technologies with judicial operations to provide users with Specialized products and services, promoting the high-quality development of legal technology. Its products and services now cover courts, public security, political and legal affairs commissions, disciplinary inspection and supervision commissions, judicial administration, public legal services, and financial business sectors. On March 20, 2023, the company was officially listed on the Growth Enterprise Market (GEM) of the Shenzhen Stock Exchange. (Stock name: Tongda Hai, Stock code: 301378).<br>Role Description The Pre-Sales Solutions Manager (Government Sector Direction) is a full-time, on-site role based in Cairo, Egypt. In this position, the individual works closely with government clients and internal teams to understand business needs, design suitable solution architectures, and prepare tailored proposals and presentations. Typical responsibilities include conducting requirements analysis, leading product demonstrations, creating technical and functional documentation, and supporting bid and tender responses. The role involves collaborating with sales and delivery teams, participating in client workshops, and providing consulting guidance to ensure solutions are aligned with government regulations and standards. The Pre-Sales Solutions Manager also contributes to pipeline development by identifying opportunities, supporting strategic account plans, and maintaining strong relationships with key stakeholders.<br>Key Responsibilities1. Provide pre-sales support for government-sector clients (with a particular focus on Egyptian government entities), including requirements gathering, solution design, technical presentations, and bid response.2. Deeply understand client business scenarios, and leverage mainstream software design methodologies (e.g., Domain-Driven Design, microservices architecture) and analysis tools (e.g., UML, Axure, Visio) to deliver highly aligned business solutions.3. Lead end-to-end tracking of Egyptian government projects, with a solid grasp of local government tendering regulations, procurement procedures, and compliance requirements, ensuring smooth progression from initial inquiry to contract signing.4. Produce high-quality, well-structured, and actionable solution documents (including white papers, technical proposals, PPT decks, etc.), and clearly articulate solution value to government clients through persuasive presentations.5. Collaborate closely with sales, product, and delivery teams to close client feedback loops and continuously enhance solution competitiveness.<br>Qualifications Basic Requirements- Bachelor's degree or above in Computer Science, Software Engineering, Information Systems, or a related field (preferred).- 3+ years of experience in pre-sales, business analysis, or solutions roles, with proven experience independently leading government-sector projects.<br>Technical & Methodological Skills- Proficient in mainstream software design methodologies (e.g., object-oriented design, design patterns, SOA/microservices) and software analysis tools (e.g., Rose, EA, Power Designer).- Skilled in requirements elicitation, use-case analysis, business process modeling, and other software analysis approaches, with the ability to rapidly translate client business language into technical implementation roadmaps.<br>Sector & Regional Knowledge- Familiar with the operational processes of Egyptian government projects, including budget approval, tendering (open bidding, invited bidding, competitive negotiation), contract execution, and acceptance/payment procedures.- Aware of Egyptian local informatization standards, data security regulations, and cultural communication norms. Working proficiency in Arabic or English is a plus.<br>Soft Skills- Excellent documentation and presentation (PPT) skills, with strong logical structuring capabilities to present complex solutions clearly.- Outstanding cross-team collaboration and client-facing communication skills; able to handle short-term business travel and high-intensity bidding cycles.<br>Preferred Qualifications (Not Mandatory, but Strongly Valued)- Deep domain knowledge of the judicial sector (courts, procuratorates, police/law enforcement agencies), including but not limited to:- Understanding of case management, electronic dockets, court informatization, prosecutorial transparency, police command-and-control, and other judicial business scenarios.- Experience in judicial informatization projects, smart courtrooms, law enforcement supervision platforms, or similar initiatives.- Familiarity with judicial data exchange standards (e.g., GA/T, FIPS-related specifications) or prior experience with judicial compliance requirements.<br>What We Offer- Competitive compensation package + project-based performance bonuses- Hands-on opportunities to participate in national-level / cross-border government projects- Comprehensive training programs and a multilingual working environment<br>How to Apply Please send your resume and any previous solution work samples (if available) to [hr@ai-pro.cn], with the subject line: "Pre-Sales Application – [Your Name] – [Years of Experience]".

Branding & Creative Manager Department: Brand & Creative Reporting To: PMO / Managing Director Role Overview The Branding & Creative Manager is responsible for developing, managing, and executing the visual identity and creative direction of all company brands, concepts, and marketing assets. The role combines hands-on brand development with creative leadership, ensuring consistency across branding, packaging, digital platforms, advertising, social media, and content production. The successful candidate will lead the company's creative pipeline, oversee coordination between graphic design, video production, AI content creation, and external suppliers, while personally developing brand identities, visual systems, and creative concepts that support business growth. Key Responsibilities1. Brand Development & Identity Creation Develop brand concepts, positioning directions, and visual identity recommendations for new brands and business ventures. Design and create logos, brand identity systems, and brand guidelines. Define typography, color palettes, visual language, imagery style, and brand assets. Ensure consistency of brand application across all customer touchpoints. Conduct competitor and market reviews to identify branding opportunities and trends.2. Creative Strategy & Direction Lead the creative vision for all brands and campaigns. Translate business objectives into compelling creative concepts. Develop creative directions for product launches, campaigns, activations, and marketing initiatives. Ensure all creative output aligns with brand positioning and business goals.3. Creative Team & Workflow Management Orchestrate the company's creative production pipeline. Manage and coordinate workflows between graphic designers, video editors, AI creators, and external creative partners. Prepare detailed creative briefs and ensure proper execution. Review, approve, and refine creative work before final delivery. Maintain creative quality standards across all projects.4. Social Media & Content Development Oversee the creative content pipeline for all brands. Create detailed content briefs for designers and content creators. Ensure social media content remains visually engaging and brand-consistent. Develop creative concepts for organic and paid content. Monitor content performance and recommend creative improvements.5. Paid Advertising Creative Develop high-performing creative concepts for Meta, Tik Tok, Google, Snapchat, and other advertising platforms. Create ad creative briefs, visual concepts, and campaign messaging directions. Work closely with marketing teams to optimize creative performance. Ensure ad creatives are designed for conversion and engagement.6. Website UI/UX Design Design website structures, user journeys, wireframes, and user interfaces. Create visually appealing and conversion-focused website experiences. Collaborate with web developers to ensure proper implementation. Ensure consistency between website design and overall brand identity.7. Packaging Design & Production Develop packaging concepts and packaging artwork. Prepare print-ready packaging files and specifications. Coordinate with printing houses and packaging suppliers. Review proofs, color matching, materials, and production samples. Ensure compliance with printing and packaging standards.8. AI & Creative Innovation Explore and implement AI tools to improve creative workflows. Develop AI-generated visual concepts, mockups, and creative assets. Identify new technologies that enhance design efficiency and creative quality.<br>Required Qualifications<br>Education Bachelor's Degree in Graphic Design, Branding, Visual Communication, Marketing, or a related field.<br>Experience5+ years of experience in branding, graphic design, creative management, or related fields. Proven experience creating brands from concept to launch. Experience managing creative projects and coordinating multiple stakeholders.<br>Required Skills<br>Branding & Creative Strong expertise in brand strategy and visual identity development. Advanced logo design and branding capabilities. Strong understanding of packaging design and production processes. Excellent creative thinking and conceptual development skills. Design Software Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign). Familiarity with Figma and UI/UX design tools. Ability to prepare production-ready artwork and print files. Printing & Packaging Strong understanding of:CMYK, RGB, Pantone color systems. Packaging materials and production methods. Printing specifications and artwork preparation. Dielines and packaging technical requirements. Color matching and print quality control. Content & Digital Understanding of social media content creation. Knowledge of paid advertising creative best practices. Understanding of UI/UX principles and website design. Additional Advantages Knowledge of AI creative tools. Experience with video editing software. Motion graphics experience. Photography or content production experience.<br>Key Success Indicators<br>Consistent and professional branding across all company brands. High-quality creative output delivered on time. Effective management of creative workflows and resources. Strong engagement and performance of creative content and paid advertisements. Successful delivery of packaging and branding projects with minimal revisions. Continuous improvement of the company's creative standards and brand presence.

Not Your Typical Workplace:Tired of the 9-to-5 grind? Imagine a World without borders, where opportunities are endless. That's the future of work, and what we are building at Work Motion. Our remote-first team spans across the world, helping companies hire, onboard, and manage talent internationally through smart, flexible workforce solutions. Fast-paced, people-driven, and globally connected - we empower businesses to build teams without borders.<br>Senior Product Manager More Than a Role. <br>We don't just need a Senior Product Manager. We need a builder. We're looking for someone who gets their energy from solving hard product problems end to end, while keeping a sharp, analytical focus on how their work delivers real business impact. This isn't a role for someone who wants to stay in their lane. You'll be at the center of it all, shaping strategy, driving execution, and influencing outcomes across your area. You'll make sure everything you touch is high-quality, customer-centric, and scalable, and aligned with our wider goals. You won't be a solo operator. You'll work with engineering, design, data, and go-to-market teams, plus the operations and compliance experts who keep us compliant across every country we operate in. You'll bring it together to ensure consistency, impact, and momentum across the board. <br>Where Responsibility Meets Real Opportunity<br>Own the roadmap for your product area. Define the vision, set priorities, and ship measurable outcomes. Run discovery directly with customers and internal teams to validate real pain before committing engineering time. Use data to frame problems, size opportunities, and judge whether what you shipped actually worked. Partner with engineering and design from problem definition through launch and iteration. Translate strategy into clear, sequenced delivery, and keep stakeholders aligned on what's coming and why. Balance speed and trust. Ship fast where you can, but hold the line on quality, privacy, and compliance. <br>What It Takes to Make an Impact Here <br>5+ years in product management, with a track record of shipping products that moved a clear business metric. Strong data skills: defining metrics, working with data, and reasoning about data quality to drive decisions. Working knowledge of AI and ML: what it can do, where it breaks, and how to scope it into a product realistically. Solid product craft: discovery, prioritization, writing clear specs, and running a tight delivery process. Comfortable in a fast-moving, constantly changing environment. You navigate people and situations with ease and align engineering, design, and commercial teams without formal authority. Fluent professional English, written and spoken. <br>Bonus Points If You Bring <br>Experience in HR tech, payroll, fintech, or another compliance-heavy domain. You've shipped AI or LLM-powered features in production. Familiarity with EOR or global employment. You've worked in a fully remote, distributed team before. <br>The Perks of Being Here<br>Global, remote, and thriving: We're a global team of talented individuals spread across 26 countries. Our Work Flex program lets you work from anywhere, anytime. Whether it's a beachside office or a cosy home office, the choice is yours. Your well-being is our priority: We know mental health matters, which is why we offer a dedicated Well-Being Day—a full day off just to recharge and relax. Get fit and stay active: Whether it's yoga, weightlifting, or a quick jog—work out on your terms, at a discount with our subsidised gym memberships. Learn, grow, and develop: We believe in constant growth. With our Training & Development Allowance, you'll have all the opportunities you need to keep expanding your skills and knowledge. Stay connected: Take part in exciting annual team meetups! Diversity is our superpower: We are proud to be an equal opportunity employer, committed to fostering a diverse and inclusive workplace. <br>*Benefits vary depending on location due to local laws and regulations. At Work Motion, we're proud to be an equal opportunity employer. If you need any accommodations during the recruitment process, just let our Recruitment Team on Jobs@WorkMotion.com. We're here to support you every step of the way!

Application Deadline: 30 September 2026Department: Sales & Marketing Location: Egypt - Cairo<br><br>Description<br><br>SCOPE<br><br>Responsible for achieving hotel targets by optimizing revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals.<br><br>OVERALL OBJECTIVES<br><br>The job of Sales Manager is executed satisfactorily when:The Hotel achieves its Financial Objectives. The Sales Team that the person works with achieves their Revenue Objectives. The person achieves their Personal Objectives. The TTTT is carried out to the satisfaction of both the Director of Sales / Director of Sales & Marketing. MAIN RESPONSIBILITIESResponsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set. Responsible for prospecting new accounts. Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets. Conduct site inspections. Adhere to the Corporate SOP’s. Follow up of tentative bookings in the assigned markets. Detailed knowledge of competitor set. Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel. Responsible for timely contracting from the client base responsible for. SMART contracting to ensure optimum yielding during annual rate negotiations. Attend trade shows, sales blitz, workshops, etc. in the assigned markets. Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly. Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions. Execute sales actions within set cost budget structure. Document all sales actions in SFA (S&C). Update OPERA contact database at all times.<br>Cross sell other Kempinski Hotels. Understand, and follow the Company Sales Vision. Participation in Duty Manager rota. Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety. Ensure that all potential and real hazards are reported and rectified immediately. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br>Key Responsibilities<br><br>MAIN RESPONSIBILITIESResponsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set. Responsible for prospecting new accounts. Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets. Conduct site inspections. Adhere to the Corporate SOP’s. Follow up of tentative bookings in the assigned markets. Detailed knowledge of competitor set. Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel. Responsible for timely contracting from the client base responsible for. SMART contracting to ensure optimum yielding during annual rate negotiations. Attend trade shows, sales blitz, workshops, etc. in the assigned markets. Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly. Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions. Execute sales actions within set cost budget structure. Document all sales actions in SFA (S&C). Update OPERA contact database at all times.<br>Cross sell other Kempinski Hotels. Understand, and follow the Company Sales Vision. Participation in Duty Manager rota. Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety. Ensure that all potential and real hazards are reported and rectified immediately. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br><br><br><br><br>Skills, Knowledge and Expertise<br><br>EDUCATION: University graduate, Hotel Apprenticeship,<br> Higher College Education. <br><br>EXPERIENCE: Two (2) years experience in a Sales position, preferably in a 4/5 star hotel.<br><br>LANGUAGE:Local language – excellent oral and written skills (as applicable) English – excellent oral and written skills Additional language - beneficial COMPETENCIES: To fill this position the candidate must have:Planning/organization Adaptability Flexibility Initiative Negotiation skills Selling skills Innovative ideas TECHNICAL :Strong computer skills, including Microsoft Office, (Excel/Power Point/Word) Micros Fidelio Opera and Sales & Catering INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:People Oriented Passionate for European luxury Entrepreneurial Straightforward Interest to develop in the Sales department, communication, attention to details Organisational skills Problem solving & decision making<br><br><br>Benefits<br><br>About Kempinski Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.

Management:To Strategize, develop and implement Data Protection Controls in coordination with stakeholders across the Organization globally. To ensure compliance of the Organization with the defined policy & framework with a data driven approach<br>Execution To ensure that the protection operations are executed effectively in a timely manner and with required quality Assists in the development and implementation of Data Protection strategic initiatives. Leads all Data protection related tasks with effective monitoring and protection of information security assets.<br>Manager – Data Protection has overall responsibility to coordinate and support the Head of Data Privacy and Protection to achieve organization’s Protection strategy and goals.<br>He/she is a T-Shaped expert with proven skills in most core capability areas of Data Protection and security: Policy, Governance, Protection Strategy & Program Management. Performance evaluation of the role will be based on the positive impact on the bank in terms of Data protection posture enhancement rather than the effort put in place.

We're Hiring: Treasury Manager<br>If you have extensive experience in treasury operations, cash flow management, and banking relationships, we'd love to hear from you.<br>???? Key Responsibilities:• Manage cash flow and ensure adequate liquidity to support business operations.• Handle banking relationships and manage credit facilities.• Oversee foreign currency transactions and funding for imports.• Manage import financing and customs-related payments.• Ensure timely funding for operational and procurement requirements.• Monitor and resolve banking and financial issues efficiently.• Support tax audits and ensure financial compliance.• Optimize treasury processes to minimize penalties and delays.• Ensure compliance with financial policies and internal standards.<br>???? Requirements:• Bachelor's degree in Finance or Accounting.• 10–12 years of treasury experience.• Strong knowledge of cash flow management, liquidity planning, banking operations, and financial instruments.• Experience in risk management and treasury operations.• Excellent analytical, communication, and problem-solving skills.• Good command of English (written and spoken).

We're Hiring: Treasury Manager<br>If you have extensive experience in treasury operations, cash flow management, and banking relationships, we'd love to hear from you.<br>???? Key Responsibilities:• Manage cash flow and ensure adequate liquidity to support business operations.• Handle banking relationships and manage credit facilities.• Oversee foreign currency transactions and funding for imports.• Manage import financing and customs-related payments.• Ensure timely funding for operational and procurement requirements.• Monitor and resolve banking and financial issues efficiently.• Support tax audits and ensure financial compliance.• Optimize treasury processes to minimize penalties and delays.• Ensure compliance with financial policies and internal standards.<br>???? Requirements:• Bachelor's degree in Finance or Accounting.• 10–12 years of treasury experience.• Strong knowledge of cash flow management, liquidity planning, banking operations, and financial instruments.• Experience in risk management and treasury operations.• Excellent analytical, communication, and problem-solving skills.• Good command of English (written and spoken).

Review and monitor Schedule and budget of MEP works and its integration within overall business plan, close monitoring of Planned values during project life cycle. Closely coordinate with technical team to assure the completion of MEP works in the relevant deadline. Identify non-compliances and seek resolution or escalate the issue. Closely coordinate with the procurement team any required materials to be delivered. Manage the timely completion of construction deliverables in accordance with handing over dates and assure the quality of the deliverables as per the scope. Evaluate the variations and adjustments to client scope, review and assess the impacts. Follow established budgets, cost plans, and report any variances to project controls team. Follow progress updates and communicates them regularly to the operations manager.<br>Knowledge, Skills and Experience:• Bachelor's degree in electrical or mechanical engineering.• Minimum 10 years of experience in Facility management.• Proficient in Microsoft Office, Excel, Word and Outlook

About Instashop<br><br>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br><br>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.<br><br>Job Description<br><br>We are looking for a Manager - People Partnering to join our Instashop team and be part of our growth. If you’re a people person who is hungry for a new adventure, a fast-paced workplace is waiting for you.<br><br>Act as a trusted advisor to Instashop leadership teams on organizational design, talent strategy, workforce effectiveness, culture, and leadership capability. Translate business strategy into actionable people priorities. Drive alignment between business objectives and HR execution. Lead talent reviews and succession planning processes to enable effective internal mobility and succession planning. Provide data driven recommendations on organizational health, retention, engagement, and capability gaps. Evolve Employee Experience by facilitating processes and developing new programs. Bridge management and employee relations by addressing demands, grievances or violations. Manage and control Manpower Plans & Budgets and support the hiring process. Support business needs through the development, engagement, and motivation of employees. Nurture a positive working environment and interactive communication through proper channels. Maintain and monitor HR Systems, Data, and procedures. Implement and manage performance appraisal cycles to drive high performance. Maintain Reward plans and benefits programs in alignment with the Rewards Centre of Excellence. Manage reporting and analytics for better decision making in alignment with the Centre Of Excellence.<br><br>Qualifications<br><br>Bachelor’s Degree within HR / Employment Relations (CIPD Qualification or Coaching background is a plus). Minimum of 7 years’ experience within HR Business Partnering. Demonstrated experience managing and influencing stakeholders within complex matrix organizations across multiple markets. Demonstrated ability operating in ambiguous environments with the ability to provide structure, clarity, and direction. Ideally with exposure to the following industries: Retail / E-commerce, Logistics / fulfillment (operations heavy environments) or fast growth organizations. Ability to build and sustain strong professional relationships through collaboration, trust, and a growth oriented mindset. Ability to maintain confidentiality. Strong Communication skills (Written and Verbal).

Role Objectives:The Expansion & Community Manager will play a crucial role in driving diverse real estate assets network growth while fostering strong relationships between these properties and their surrounding communities. This role combines end‑to‑end acquisition and expansion execution with proactive strategic community engagement, ensuring seamless integration of new locations into neighborhoods, addressing concerns, enhancing brand presence, and maintaining positive stakeholder interactions.<br>Roles & Responsibilities:<br>Expansion & Acquisition Responsibilities:<br>Identify and evaluate potential locations for new dark stores, warehouses and operating offices based on market data, demand patterns, and operational feasibility. Drive end‑to‑end real estate acquisition: site identification, feasibility, lease negotiations, licensing, and operational go‑live. Collaborate with cross‑functional teams (Operations, Marketing, IT, Finance, Legal, Procurement) to ensure efficient rollouts. Source, evaluate, and negotiate lease terms that meet financial benchmarks and operational timelines. Own the internal approval workflow, eliminating bottlenecks and ensuring timely launches. Manage external coordination including landlord negotiations, regulatory approvals, and municipal requirements. Maintain a live expansion pipeline tracker with status, blockers, and projected timelines per location, reporting progress to senior leadership. Optimize fulfillment point layout and operational processes to maximize efficiency and service levels. Track key expansion metrics (launch timelines, cost efficiency, operational KPIs) and drive continuous improvement.<br>Community Responsibilities :<br>Establish and maintain positive relationships with local residents, neighbors, and organizations. Conduct regular outreach to gather feedback and address community concerns. Proactively tackle issues related to parking, staff behavior, operating hours, and delivery timeslots. Act as the first line of contact for complaints arising from store operations or staff interactions. Investigate and resolve community complaints in a timely, transparent manner. Collaborate with store management and staff to ensure adherence to community standards and operational best practices. Develop and implement communication strategies to keep communities informed about operations, promotions, and changes. Prepare periodic reports on community feedback and issues, presenting solutions to management. Organize initiatives that foster goodwill and demonstrate commitment to neighborhoods (e.g., gifts, promos, local engagement activities).<br>Required Education, Knowledge, And Skills:<br>Required Education, Knowledge, and Skills Bachelor’s degree in Communications, Public Relations, Community Development, Real Estate, or a related field.5–10+ years of experience in commercial real estate, lease management, or combined real estate/community leadership roles. Proven track record of scaling physical networks under time pressure.5+ years of experience in community management, public relations, or customer service roles. Strong communication skills, both verbal and written. Excellent problem‑solving skills and proactive conflict resolution. Deep knowledge of the local real estate market, regulatory environment, and community dynamics. Experience managing cross‑functional workflows and leading teams of 10+. Ability to work flexible hours, including evenings and weekends as needed.

About Instashop<br><br>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br><br>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.<br><br>Job Description<br><br>We are looking for a Manager - People Partnering to join our Instashop team and be part of our growth. If you’re a people person who is hungry for a new adventure, a fast-paced workplace is waiting for you.<br><br>Act as a trusted advisor to Instashop leadership teams on organizational design, talent strategy, workforce effectiveness, culture, and leadership capability. Translate business strategy into actionable people priorities. Drive alignment between business objectives and HR execution. Lead talent reviews and succession planning processes to enable effective internal mobility and succession planning. Provide data driven recommendations on organizational health, retention, engagement, and capability gaps. Evolve Employee Experience by facilitating processes and developing new programs. Bridge management and employee relations by addressing demands, grievances or violations. Manage and control Manpower Plans & Budgets and support the hiring process. Support business needs through the development, engagement, and motivation of employees. Nurture a positive working environment and interactive communication through proper channels. Maintain and monitor HR Systems, Data, and procedures. Implement and manage performance appraisal cycles to drive high performance. Maintain Reward plans and benefits programs in alignment with the Rewards Centre of Excellence. Manage reporting and analytics for better decision making in alignment with the Centre Of Excellence.<br><br>Qualifications<br><br>Bachelor’s Degree within HR / Employment Relations (CIPD Qualification or Coaching background is a plus). Minimum of 7 years’ experience within HR Business Partnering. Demonstrated experience managing and influencing stakeholders within complex matrix organizations across multiple markets. Demonstrated ability operating in ambiguous environments with the ability to provide structure, clarity, and direction. Ideally with exposure to the following industries: Retail / E-commerce, Logistics / fulfillment (operations heavy environments) or fast growth organizations. Ability to build and sustain strong professional relationships through collaboration, trust, and a growth oriented mindset. Ability to maintain confidentiality. Strong Communication skills (Written and Verbal).