Academic Staff - Cairo Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description:</p><br><p><b>Customer Relations Service Manager </b></p><br><p><b>Egypt </b></p><br><p><b>Full time </b></p><br><p><b>40 hours per week </b></p><br><p><b>We make Heath Happen:</b></p><br><p><b>Job Purpose</b></p><br><ul><li>Lead the end-to-end complaints management function for BEI and multiple regulators across Bupa Global , ensuring the delivery of consistently high standards of complaint handling and full compliance with the regulatory requirements of multiple jurisdictions and governing authorities.</li><li>Provide strategic oversight of operational and regulatory risks within the Customer Relations function, implementing robust controls and effective risk mitigation measures, while ensuring timely escalation of material risks to senior stakeholders and relevant governance forums.</li><li>Ensure ongoing adherence to Financial Regulatory Authority (FRA) requirements and other applicable regulatory frameworks, maintaining a strong culture of compliance, governance, and customer fairness.</li><li>Oversee the production and continuous enhancement of departmental management information, regulatory reporting, and governance packs, ensuring reporting is accurate, insightful, and fit for executive and committee-level review.</li><li>Drive a comprehensive complaint root cause analysis framework, identifying systemic issues and partnering with cross-functional stakeholders to implement sustainable corrective actions and deliver measurable business improvements, while embedding lessons learned into operational processes, controls, and customer outcomes.</li><li>Provide expert analysis and interpretation of regulatory developments, emerging risks, and complaint trends, presenting clear recommendations and insights to senior leadership and key business stakeholders.</li><li>Monitor and assess operational performance against agreed service standards, Key Performance Indicators (KPIs), and Service Level Agreements (SLAs), driving continuous improvement initiatives to enhance efficiency, quality, and customer satisfaction.</li><li>Lead, coach, and develop a high-performing Complaints team, fostering a culture of accountability, continuous improvement, and customer advocacy. Ensure effective succession planning, talent development, performance management, and employee engagement, while building the capabilities required to meet evolving business, regulatory, and customer expectations.</li><li>Ensure robust competency, training, and accreditation frameworks are maintained across the function, enabling the team to perform effectively within their roles and remain compliant with Bupa Global's Training &amp; Competency requirements.</li><li>Support the business in the preparation, validation, and submission of data used within regulatory reporting and statutory returns, ensuring accuracy, integrity, and compliance.</li><li>Champion the delivery of an exceptional customer experience within the Customer Relations and Customer Operations functions, providing inspirational leadership to the team and fostering a culture of accountability, engagement, and service excellence.</li><li>Build strong relationships with regulators, internal governance bodies, and senior business leaders, acting as a trusted advisor on complaints management, customer outcomes, regulatory compliance, and operational excellence.</li></ul><p><b>How you’ll help us make health happen:</b></p><br><p><b>Deliver the agreed customer service experience through:&nbsp;&nbsp;</b></p><br><ul><li>Coaching,&nbsp;developing&nbsp;and leading a highly skilled team&nbsp;&nbsp;</li></ul><ul><li>Managing absences to the agreed standard&nbsp;&nbsp;</li></ul><ul><li>Dealing with any performance issues&nbsp;&nbsp;</li></ul><ul><li>Complete regular 121s with all team members&nbsp;&nbsp;</li></ul><ul><li>Managing team performance and ensuring the agreed service experience&nbsp;&nbsp;</li></ul><ul><li>Focus on driving the key targets meeting the quality standards for complaints handling as well as the regulatory timelines for complaints handling&nbsp;</li></ul><ul><li>Ensure that resources are managed in line with the workforce plan&nbsp;&nbsp;</li></ul><ul><li>Work closely with the Continuous Improvement Partners and other Service Managers to ensure ongoing improvement and alignment&nbsp;&nbsp;</li></ul><ul><li>Hold regular team meetings to ensure&nbsp;good quality&nbsp;two way&nbsp;communication&nbsp;&nbsp;</li></ul><ul><li>Support recruitment as&nbsp;required&nbsp;&nbsp;</li></ul><ul><li>Drive the communication process with the department, including responsibility for all messages that are conveyed (content and style)&nbsp;&nbsp;</li></ul><ul><li>Accountable for the resolution of customer related issues that are&nbsp;identified&nbsp;by your team. Responsible for identifying&nbsp;/&nbsp;removing any barriers that&nbsp;impacts&nbsp;the delivery of outstanding customer satisfaction&nbsp;&nbsp;</li></ul><ul><li>Ensures&nbsp;high levels&nbsp;of employee engagement, measured through&nbsp;People Pulse&nbsp;(Glint&nbsp;Survey) scores. Understands,&nbsp;acts&nbsp;and shares&nbsp;survey&nbsp;results with the team, building relevant actions plans for improvement.&nbsp;&nbsp;</li></ul><ul><li>Ensure there are&nbsp;high levels&nbsp;of team working and that the team is aligned and engaged with Bupa’s purpose and goals&nbsp;&nbsp;</li></ul><ul><li>Being a role model for the team&nbsp;demonstrating&nbsp;outstanding personal behaviours and performance. Being an ambassador for the function&nbsp;&nbsp;</li></ul><ul><li>Responsible for discovering and implementing potential opportunities for improving the customer experience.&nbsp;&nbsp;</li></ul><ul><li>Adherence to required regulatory guidelines and specifically&nbsp;FRA&nbsp;regulations&nbsp;&nbsp;</li></ul><ul><li>Ensuring the customer is treated in a fair and consistent manner when raising a complaint with Bupa Global&nbsp;</li></ul><ul><li>Ensure the team is following&nbsp;the complaints process and&nbsp;is&nbsp;resolving&nbsp;the cases&nbsp;satisfactorily and&nbsp;in accordance with&nbsp;FRA,&nbsp;FCA&nbsp; FSC&nbsp;and TCF principles or equivalent for other countries&nbsp;</li></ul><ul><li>Responsible for discovering and implementing potential opportunities&nbsp;from the unhappy customers and other stakeholders&nbsp;for improving the customer experience.&nbsp;</li></ul><p><b><i>Role specific accountabilities</i></b>&nbsp;</p><br><ul><li>This is a regulated role by the FRA who will represent Bupa in complaints disputes and any relevant regulatory activities .</li><li>Accountable for design, delivery &amp; adherence to Global regulatory complaints processes and frameworks&nbsp;&nbsp;</li></ul><ul><li>To&nbsp;represent&nbsp;and make decisions on behalf of the&nbsp;Chairman, Chief Executive, General Manager, Directors and Heads of&nbsp;Departments in the case of correspondence and escalated complaints from customers, providers, group&nbsp;secretaries&nbsp;and brokers&nbsp;</li></ul><ul><li>Develop effective complaint root cause analysis and work with senior leadership of other business areas to implement positive learning outcomes&nbsp;</li></ul><ul><li>Identify&nbsp;operational Risks and implement mitigating controls, with&nbsp;appropriate risk&nbsp;escalation where necessary to ensure adherence to&nbsp;appropriate&nbsp;FRA&nbsp;and other regional regulatory requirements&nbsp;</li></ul><ul><li>Review and contest (where&nbsp;appropriate)&nbsp;FRA&nbsp;decisions, and incorporate learning outcomes into process improvements, act as Bupa&nbsp;Global’s&nbsp;focal point with the relevant regulators .&nbsp;&nbsp;&nbsp;</li></ul><ul><li>To champion fair outcomes for customers, effective management of conduct risks and to promote Bupa’s values and best practice in complaint handling.&nbsp;</li></ul><ul><li>Management of reporting in relation to complaints for the Regulators,&nbsp;Compliance&nbsp;and wider business.&nbsp;</li></ul><p><b>Key Skills / Qualifications needed for this role:</b></p><br><p>As this is a regulated role within BEI , the following skills are required :</p><br><ul><li>Significant people leadership and line management experience is essential in a related servicing/customer facing environment. Candidates must be able to demonstrate a successful track record of leading, developing, and inspiring teams to deliver exceptional customer, regulatory, and business outcomes.</li></ul><ul><li>Strong performance management and mentoring capabilities.</li></ul><ul><li>Ability to develop workforce planning strategies, resource allocation models, and capacity management plans to support business growth and regulatory requirements.</li><li>Proven experience in talent management, succession planning, coaching, and performance development.</li><li>Experience in managing teams while fostering an inclusive and collaborative working environment.</li><li>Experience leading organizational change, transformation initiatives, and the implementation of new operating models.</li><li>Ability to influence and collaborate effectively with senior executives, regulators, auditors, and external stakeholders</li><li>Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management.&nbsp;</li><li>Flexibility to work occasional bank holidays may be required to support the achievement of regulatory complaint handling SLAs</li><li>Relevant qualification in complaint handling environment or regulated role or related studies is preferred&nbsp;&nbsp;</li><li>Experience producing management reports, dashboards, and performance metrics.</li><li>Proficiency in identifying trends and recommending service improvements.</li><li>strong Stakeholder and customer relationship management skills</li><li>Strong decision-making, negotiation, and conflict-resolution abilities<br>Strong capability in performance management, including setting KPIs, conducting performance reviews, and implementing improvement plans.</li><li>Experience overseeing complaint governance frameworks, regulatory reporting, and executive-level risk management.</li><li>Strong understanding of conduct risk, customer fairness principles, and complaint-related regulatory obligations.</li><li>Ability to translate regulatory requirements into operational processes, controls, and team objectives.</li></ul><p>&nbsp;<b>Why Bupa?</b></p><br><p>Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.</p><br><p>Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with Sukoon), Egypt and Hong Kong (China) as well as regional offices in mainland Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.</p><br><p>Time Type:</p><br>Full time<p>Job Area:</p><br>Delivery and Operations<p>Locations:</p><br>Egypt - Cairo </div>

Are you a French speaker looking for your next career opportunity? We're excited to launch a brand-new account and are looking for motivated individuals to join our growing team in Egypt.<br>???? Location: Sheikh Zayed City<br>What You'll DoProvide exceptional customer support to French-speaking customers via phone, email, and chat. Resolve customer inquiries efficiently while delivering an outstanding customer experience. Accurately document customer interactions and follow internal processes. Collaborate with teammates to ensure high-quality service and customer satisfaction.<br>What We're Looking For Fluent French (B2/C1 or above). Good English skills (B1/B2 or above). Strong communication and problem-solving skills. Customer-focused mindset. Previous customer service experience is a plus but not required.<br>What We Offer✨ Competitive salary and attractive benefits package.✨ Paid training.✨ Career growth and development opportunities.✨ Supportive and international work environment.✨ Relocation support (if applicable).✨ Be part of an exciting new project from day one!<br>Interested? Apply now

Job Details<br><br>Description<br><br>About Archer<br><br>A new regulatory change lands somewhere in the world every six minutes, and agentic AI is outpacing most teams' ability to govern it. At Archer, we help the enterprises powering the global economy turn that pressure into an advantage. <br><br>Mandates like the EU AI Act and the SEC cybersecurity disclosure rules are driving the most significant GRC buying cycle we have seen in years. That demand is why we are growing this team. <br><br>This is hard work that matters. Our customers span energy, utilities, financial services, pharmaceuticals, and the public institutions communities depend on. People choose Archer because they get to partner with the most trusted brands in the world, on work that protects the customers and communities those brands serve. <br><br>If that sounds like your kind of work, let's chat. <br><br>The Role<br><br>We are looking for a forward-thinking Full-Stack Data Engineer II to join our team in Egypt. This is not a traditional ETL role; you will be at the forefront of the Data + AI era, leveraging Data Bricks to build intelligent data products. You will be responsible for the end-to-end lifecycle of data, from ingestion and Lakehouse architecture to developing agentic AI workflows that allow our business systems to act autonomously based on data insights.<br><br>AI & Agentic Focus<br><br>Build and deploy LLM-based agents that utilize data tools to solve complex tasks, including implementing Retrieval-Augmented Generation (RAG) patterns and autonomous chains-of-thought for decision-making.<br><br>Stack: Data Bricks & Agentic AI<br><br>What You'll Do<br><br>Design and optimize Delta Lake tables within Data Bricks using Unity Catalog for governance. Develop and deploy agentic workflows using Lang Chain, Auto Gen, or Data Bricks Mosaic AI. Build Python-based backend services (Fast API) to expose AI-driven insights. Manage data pipelines using Data Bricks Workflows and Delta Live Tables (DLT). Implement monitoring frameworks to ensure agent accuracy, safety, and performance.<br><br>You'll Thrive Here If You<br><br>2–4 years experience with PySpark and SQLStrong experience with Data Bricks (Unity Catalog, DLT, Notebooks) Understanding of Lakehouse architecture Hands-on experience with LLMs and prompt engineering Experience building AI agents using APIs and tools Backend development in Python and Docker<br><br>Even Better If You Have<br><br>MLflow for model tracking and deployment Vector databases (Pinecone, Weaviate, Data Bricks Vector Search) Familiarity with Egyptian data localization requirements<br><br>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice at management discretion based on business need.<br><br>Equal Opportunity<br><br>Archer is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Archer are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, protected veteran status, genetic information, or any other characteristic protected by federal, state or local laws. Archer will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All Archer employees are expected to support this policy and contribute to an environment of equal opportunity.<br><br>If you need a reasonable accommodation during the application process, please contact talent-acquisition@archerirm.com. All employees must be legally authorized to work in the country they are applying for. Archer and its approved consultants will never ask you for a fee to process or consider your application for a career with Archer. Archer reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date.<br><br>Please contact our Talent Acquisition team at Talent-Acquisition@archerirm.com for the range and related compensation details. Actual pay may vary based on location, experience, skills, and internal equity.

<p><h4>New graduate dentist seeking a fresh start in dentistry?<\/h4>\n<p>Take the opportunity to grow your career in a thriving community, all while enjoying life in the tropical beauty of Queensland. Are you a recent graduate in dentistry ready to start an exciting career in a unique and picturesque location? If you're seeking a fresh challenge and an adventure in a new part of the world, this could be the perfect opportunity for you!<\/p>\n<p>Our client, a renowned leader in the dental industry, operates one of the largest networks of dental practices across Australasia, with several well-established brands in Australia and New Zealand. Located north of Brisbane along the Fitzroy River in Queensland, their cutting-edge practice is looking for a full-time general dentist to join their talented team in the charming regional town of Rockhampton. This role offers a fantastic work-life balance and the potential for significant career growth in a welcoming and supportive community.<\/p>\n<h4>About the role<\/h4>\n<p>Founded in 2011, our client has been serving the local community for over 14 years, providing exceptional general dental care to patients of all ages. The practice is a busy, four-chair facility with a highly experienced and dedicated team. This is a fantastic opportunity for a newly graduated dentist to work in a dynamic and well-supported practice, gaining hands-on experience while being mentored by skilled professionals.<\/p>\n<p>The clinic operates five days a week, and the role is ideal for a clinician eager to expand their skills and knowledge. You will receive top-tier support, access to ongoing professional development through discounted CPD, and mentorship from experienced clinicians. The position also offers a generous relocation package for those moving to the area, along with free on-site parking.<\/p>\n<p>Don't miss out on this amazing opportunity where you will be able to grow and develop as a dentist, but also enjoy the beauty and adventure Queensland has to offer!<\/p>\n<h4>Why Rockhampton?<\/h4>\n<p>Rockhampton is situated in central Queensland, approximately 600 kilometers north of Brisbane, along the Fitzroy River. Known as the <strong>\"Beef Capital of Australia,\"<\/strong> Rockhampton is also a gateway to the Great Barrier Reef and nearby coastal destinations like Yeppoon and Keppel Island, just a short drive away. Central Queensland offers a diverse range of lifestyle options, combining a relaxed, regional atmosphere with proximity to beautiful beaches and natural landscapes.<\/p>\n<p>This is your chance to join a rewarding profession, grow professionally, and live in one of the most beautiful regions in Australia.<\/p>\n<h4>Key duties<\/h4>\n<ul>\n <li>Provide comprehensive general dentistry to all age groups.<\/li>\n <li>Provide guidance and advice on oral health and hygiene.<\/li>\n <li>Develop treatment plans and educate patients on recommended procedures.<\/li>\n <li>Collaborate effectively with the wider team to ensure the best patient care.<\/li>\n <li>Uphold the clinic's high standards of hygiene, professionalism, and care.<\/li>\n <li>Perform comprehensive dental exams and develop treatment plans.<\/li>\n <li>Foster strong relationships with patients and team members.<\/li>\n <li>Maintain up-to-date knowledge of dental best practice.<\/li>\n <li>Maintain patient records.<\/li>\n<\/ul>\n<h4>Package and benefits<\/h4>\n<ul>\n <li>Opportunity to live and work in Queensland.<\/li>\n <li>Earning potential between AUD $130,000 to $300,000.<\/li>\n <li>40% commission on monthly sales revenue.<\/li>\n <li>Support with relocation costs, visas, and dental registration.<\/li>\n <li>Flexible working schedule - a flexible roster that can be tailored around the right dentist.<\/li>\n <li>Busy books with high earning potential.<\/li>\n <li>Excellent company culture and a clear vision for growth.<\/li>\n <li>Excellent opportunity to expand on your experience and clinical skills. Practice the dentistry you love, whether it's cosmetic dentistry, major restorative work, orthodontics, endodontics, or oral surgery.<\/li>\n <li>Join a reliable and collaborative team which will provide support and guidance.<\/li>\n<\/ul>\n<h4>Key skills and qualifications<\/h4>\n<ul>\n <li>Willingness to relocate to Australia.<\/li>\n <li>Bachelor's degree in Dentistry, Dental Surgery, or Dental Medicine.<\/li>\n <li>Valid UK dental license with eligibility for Australian registration with the Australian Health Practitioner Regulation Agency (AHPRA) and associated working visas (with support from the client).<\/li>\n <li>Hold unrestricted AHPRA registration and professional indemnity insurance. Relevant qualification recognized by the Dental Board of Australia.<\/li>\n <li>Commitment to high standard of patient-centered care and strong clinical skills and standards.<\/li>\n <li>Experienced dentists or new graduates.<\/li>\n <li>Growth mindset, with a willingness to expand your skills and take on new challenges.<\/li>\n <li>Excellent communication skills with both patients and your support team.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>New graduate dentist seeking a fresh start in dentistry?<\/h4>\n<p>Take the opportunity to grow your career in a thriving community, all while enjoying life in the tropical beauty of Queensland. Are you a recent graduate in dentistry ready to start an exciting career in a unique and picturesque location? If you're seeking a fresh challenge and an adventure in a new part of the world, this could be the perfect opportunity for you!<\/p>\n<p>Our client, a renowned leader in the dental industry, operates one of the largest networks of dental practices across Australasia, with several well-established brands in Australia and New Zealand. Located north of Brisbane along the Fitzroy River in Queensland, their cutting-edge practice is looking for a full-time general dentist to join their talented team in the charming regional town of Rockhampton. This role offers a fantastic work-life balance and the potential for significant career growth in a welcoming and supportive community.<\/p>\n<h4>About the role<\/h4>\n<p>Founded in 2011, our client has been serving the local community for over 14 years, providing exceptional general dental care to patients of all ages. The practice is a busy, four-chair facility with a highly experienced and dedicated team. This is a fantastic opportunity for a newly graduated dentist to work in a dynamic and well-supported practice, gaining hands-on experience while being mentored by skilled professionals.<\/p>\n<p>The clinic operates five days a week, and the role is ideal for a clinician eager to expand their skills and knowledge. You will receive top-tier support, access to ongoing professional development through discounted CPD, and mentorship from experienced clinicians. The position also offers a generous relocation package for those moving to the area, along with free on-site parking.<\/p>\n<p>Don't miss out on this amazing opportunity where you will be able to grow and develop as a dentist, but also enjoy the beauty and adventure Queensland has to offer!<\/p>\n<h4>Why Rockhampton?<\/h4>\n<p>Rockhampton is situated in central Queensland, approximately 600 kilometers north of Brisbane, along the Fitzroy River. Known as the \"Beef Capital of Australia,\" Rockhampton is also a gateway to the Great Barrier Reef and nearby coastal destinations like Yeppoon and Keppel Island, just a short drive away. Central Queensland offers a diverse range of lifestyle options, combining a relaxed, regional atmosphere with proximity to beautiful beaches and natural landscapes.<\/p>\n<p>This is your chance to join a rewarding profession, grow professionally, and live in one of the most beautiful regions in Australia.<\/p>\n<h4>Key duties<\/h4>\n<ul>\n<li>Provide comprehensive general dentistry to all age groups.<\/li>\n<li>Provide guidance and advice on oral health and hygiene.<\/li>\n<li>Develop treatment plans and educate patients on recommended procedures.<\/li>\n<li>Collaborate effectively with the wider team to ensure the best patient care.<\/li>\n<li>Uphold the clinic's high standards of hygiene, professionalism, and care.<\/li>\n<li>Perform comprehensive dental exams and develop treatment plans.<\/li>\n<li>Foster strong relationships with patients and team members.<\/li>\n<li>Maintain up-to-date knowledge of dental best practice.<\/li>\n<li>Maintain patient records.<\/li>\n<\/ul>\n<h4>Package and benefits<\/h4>\n<ul>\n<li>Opportunity to live and work in Queensland.<\/li>\n<li>Earning potential between AUD 130,000 to AUD 300,000.<\/li>\n<li>40% commission on monthly sales revenue.<\/li>\n<li>Support with relocation costs, visas, and dental registration.<\/li>\n<li>Flexible working schedule - a flexible roster that can be tailored around the right dentist.<\/li>\n<li>Busy books with high earning potential.<\/li>\n<li>Excellent company culture and a clear vision for growth.<\/li>\n<li>Excellent opportunity to expand on your experience and clinical skills. Practice the dentistry you love, whether it's cosmetic dentistry, major restorative work, orthodontics, endodontics, or oral surgery.<\/li>\n<li>Join a reliable and collaborative team which will provide support and guidance.<\/li>\n<\/ul>\n<h4>Key skills and qualifications<\/h4>\n<ul>\n<li>Willingness to relocate to Australia.<\/li>\n<li>Bachelor's degree in Dentistry, Dental Surgery, or Dental Medicine.<\/li>\n<li>Valid UK dental license with eligibility for Australian registration with the Australian Health Practitioner Regulation Agency (AHPRA) and associated working visas (with support from the client).<\/li>\n<li>Hold unrestricted AHPRA registration and professional indemnity insurance. Relevant qualification recognized by the Dental Board of Australia.<\/li>\n<li>Commitment to high standard of patient-centered care and strong clinical skills and standards.<\/li>\n<li>Experienced dentists or new graduates. Growth mindset, with a willingness to expand your skills and take on new challenges.<\/li>\n<li>Excellent communication skills with both patients and your support team.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Graduate dentist seeking an exciting new opportunity?</h4> <p>Queensland, renowned for its breathtaking natural landscapes, vibrant lifestyle, and growing dental sector, is the perfect place for you! Are you a skilled graduate dentist looking for an exciting career change in a stunning new location? Ready to expand your horizons and begin an incredible adventure across the globe? If you're ready to start a fresh chapter, this is the perfect opportunity—apply now!</p> <p>Our client, a leader in the dental industry, is one of the largest dental networks in Australasia, with multiple brands operating across Australia and New Zealand. Discover an exceptional dental career opportunity with this practice, where your skills and expertise combine with personalized practice support to set a new standard in oral health care.</p> <p>Based in the beautiful regional town of Roma, this 4-chair practice, with a well-established reputation, is currently looking for a full-time, dedicated graduate dentist to join their talented team.</p> <h4>About the role:</h4> <p>Roma is a vibrant and welcoming town with only two practices in town, making it the perfect place for a newly graduated dentist eager to join a busy and thriving clinic. Operating five days a week, this practice offers a fantastic opportunity for someone looking to learn and grow, with excellent in-practice support and the chance to develop your own skills.</p> <p>You'll benefit from continuous professional development through discounted CPD, mentorship from experienced professionals, and access to a clinical advisory team. Plus, the practice offers a comprehensive Clinical Development Program with a wealth of learning resources and free on-site parking, ensuring you have everything you need for both personal and professional growth.</p> <p>The practice provides high-quality, patient-focused care in a calm, friendly environment for both staff and patients. With ongoing professional support and exciting career advancement opportunities, if you're passionate about delivering exceptional care and being part of a collaborative team, we encourage you to apply today!</p> <h4>Why choose Roma?</h4> <p>Roma, located in Queensland's heart, is a charming regional town known for its rich history, vibrant community, and strong agricultural roots. As the hub of the Maranoa Region, it boasts a mix of rural charm and modern amenities, offering a relaxed lifestyle with access to stunning natural landscapes.</p> <p>Roma is famous for its heritage buildings, local wineries, and being a gateway to the outback. With a friendly atmosphere and a welcoming community, it's an ideal place for both work and leisure, offering a perfect balance of professional opportunities and a slower-paced, rural lifestyle.</p> <p>Roma offers the perfect mix of professional growth and an outstanding quality of life, featuring a family-oriented environment, stunning landscapes, a robust economy, and cost-effective living.</p> <h4>Key duties</h4> <ul> <li>Provide comprehensive general dentistry to all age groups.</li> <li>Provide guidance and advice on oral health and hygiene.</li> <li>Develop treatment plans and educate patients on recommended procedures.</li> <li>Collaborate effectively with the wider team to ensure the best patient care.</li> <li>Uphold the clinic's high standards of hygiene, professionalism, and care.</li> <li>Perform comprehensive dental exams and develop treatment plans.</li> <li>Foster strong relationships with patients and team members.</li> <li>Maintain up-to-date knowledge of dental best practice.</li> <li>Maintain patient records.</li> </ul> <h4>Package and benefits</h4> <ul> <li>Opportunity to live and work in Roma, Queensland.</li> <li>Earning potential between AUD $130,000 to AUD $300,000.</li> <li>40% commission on monthly sales revenue.</li> <li>Support with relocation costs, visas, and dental registration.</li> <li>Flexible working schedule - a flexible roster that can be tailored around the right dentist.</li> <li>Busy books with high earning potential.</li> <li>Excellent company culture and a clear vision for growth.</li> <li>Excellent opportunity to expand on your experience and clinical skills. Practice the dentistry you love, whether it's cosmetic dentistry, major restorative work, orthodontics, endodontics, or oral surgery.</li> <li>Join a reliable and collaborative team which will provide support and guidance.</li> </ul> <h4>Key skills and qualifications</h4> <ul> <li>Willingness to relocate to Australia.</li> <li>Bachelor's degree in Dentistry, Dental Surgery, or Dental Medicine.</li> <li>Valid UK dental license with eligibility for Australian registration with the Australian Health Practitioner Regulation Agency (AHPRA) and associated working visas (with support from the client).</li> <li>Hold unrestricted AHPRA registration and professional indemnity insurance.</li> <li>Relevant qualification recognized by the Dental Board of Australia.</li> <li>Commitment to high standard of patient-centered care and strong clinical skills and standards.</li> <li>Experienced dentists or new graduates.</li> <li>Growth mindset, with a willingness to expand your skills and take on new challenges.</li> <li>Excellent communication skills with both patients and your support team.</li> </ul></p><p></p>

<strong>Company Description</strong> JobsHub is a growing organization focused on connecting talented individuals with meaningful career opportunities across diverse industries. The company is committed to creating supportive work environments where people can develop their skills and build long-term careers. JobsHub values clear communication, reliable service, and strong relationships with both employers and job seekers. Team members are encouraged to contribute ideas, collaborate, and grow professionally. The company promotes an inclusive, gender-neutral, and non-discriminatory workplace culture.<br><strong>Role Description</strong> This full-time, on-site Chat-English Customer Support Agent role is based in Qesm El Maadi. The agent will handle English-language customer inquiries via chat, providing prompt, accurate, and courteous responses. Day-to-day tasks include resolving customer issues, answering questions about products or services, and following established procedures and guidelines. The role involves documenting interactions, escalating complex issues when necessary, and following up to support customer satisfaction. The agent will collaborate with team members and other departments to ensure consistent, high-quality service and contribute to continuous improvement of support processes.<br><strong>Qualifications<br></strong> <ul><li>Demonstrated skills in Customer Support and Customer Service to handle inquiries efficiently and professionally.</li><li>Ability to maintain high levels of Customer Satisfaction through empathetic, solution-focused interactions.</li><li>Strong Communication skills, particularly written English, to manage chat-based conversations clearly and effectively.</li><li>Competence in Troubleshooting to identify issues, guide customers through solutions, and escalate when needed.</li><li>Previous experience in call center or chat-based customer support is preferred.</li><li>Comfort working on-site in Qesm El Maadi on a full-time schedule.</li><li>Basic computer proficiency and ability to learn new software tools and support platforms.</li><li>Strong attention to detail, reliability, and ability to work in a structured, performance-driven environment.</li></ul>

Company Description Alorica is a global customer experience (CX) provider that partners with brands to design and deliver customer interactions that build long-term loyalty. The company combines proven performance, specialized industry expertise, and advanced technology to create impactful customer solutions. Alorica is known for challenging conventional approaches, focusing on integrity, authenticity, and strong client relationships. With 100,000 professionals in 17 countries, Alorica supports over 250 brands in more than 75 languages. Team members join a curious, creative, and connected workforce with opportunities for growth across diverse career paths.<br>Role Description This is a full-time, on-site Airline Customer Support role located in Qesm El Sheikh Zaid. The role involves handling inbound and outbound customer inquiries related to airline services, including reservations, ticket changes, cancellations, and general travel information. Daily tasks include providing clear and accurate information, resolving issues efficiently, and ensuring a positive customer experience in line with airline policies and procedures. Team members will use multiple systems to verify customer data, process requests, and document interactions. The role also includes identifying customer needs, offering suitable services, and escalating complex cases when needed, while consistently meeting performance and quality targets.<br>Qualifications<br> <br>Strong Communication skills, including clear spoken and written English at B2 level. Customer Service skills focused on empathy, problem-solving, and handling high-volume inquiries. Understanding of Airlines and Aviation operations, such as reservations, fare rules, and travel regulations. Bachelor’s degree (graduate level) or equivalent education. Ability to work on-site in Qesm El Sheikh Zaid and adapt to shift-based schedules. Proficiency with computer systems, multitasking across applications, and accurate data entry. Resilience under pressure, attention to detail, and commitment to delivering high-quality customer experiences.

Company Description artigiano furniture is a growing business focused on delivering high-quality products and attentive customer service. The company values craftsmanship, reliability, and building long-term relationships with customers. Team members are encouraged to contribute ideas, support one another, and take pride in the customer experience they create. Working at artigiano fuo offers opportunities to learn, develop sales skills, and grow with the organization. The environment is collaborative and performance-driven, with a strong emphasis on professionalism and integrity. Role Description This is a full-time, on-site Salesperson role based in Qesm El Maadi. The Salesperson is responsible for welcoming customers, understanding their needs, and presenting products and services in a clear, helpful manner. Day-to-day tasks include explaining product features and pricing, answering questions, processing sales transactions, and ensuring the display area is organized and appealing. The role involves following up with customers, handling basic inquiries or concerns, and maintaining accurate records of sales activities. The Salesperson will work closely with the rest of the team to meet sales targets, support promotional activities, and uphold the company’s standards of customer care. Qualifications Strong customer service skills, with the ability to engage customers, listen actively, and build trust. Sales and negotiation abilities, including presenting products confidently and handling objections professionally. Clear verbal communication skills and basic written communication for handling documentation and messages. Basic numeracy and comfort with point-of-sale systems for processing payments and tracking sales. Organizational skills to manage time, maintain orderly product displays, and follow up on leads. Ability to work on-site in Qesm El Maadi on a full-time schedule and collaborate effectively with team members. Prior experience in retail or direct sales is preferred but not required; willingness to learn and adapt is essential. High level of reliability, professionalism, and commitment to delivering a positive customer experience.

Company Description Founded in 1939, Gianola Patisserie stands as an iconic Port Said landmark renowned for its rich culinary heritage and strong regional brand recognition. The business operates a multi-unit food and beverage model that encompasses retail dining, artisanal pastry production, large-scale event catering, and institutional B2B services. Built on core principles of quality, consistency, and operational excellence, Gianola provides structured career management paths for employees across kitchen operations, front-of-house service, and inventory cost control. Role Description The Supervisor role is a full-time, on-site position based in Port Said. The Supervisor oversees daily operations of assigned units, ensuring product quality, service standards, and cleanliness are consistently maintained. Responsibilities include coordinating staff schedules, assigning tasks, and supporting team members during peak service times. The role also involves monitoring inventory levels, supporting cost control measures, and reporting any operational issues to management. The Supervisor collaborates with kitchen and front-of-house teams, handles routine customer concerns, and helps ensure smooth execution of both retail and catering activities. Qualifications Experience supervising teams in food and beverage, hospitality, or retail environments, with the ability to lead by example and provide clear direction. Strong organizational skills, including shift planning, task prioritization, and attention to detail in daily operations. Basic understanding of inventory management, cost control, and quality assurance processes in a kitchen or pastry setting. Effective communication skills for working with diverse team members and interacting with customers in a professional manner. Ability to work on-site full time in Port Said, including weekends and peak holiday periods as needed. Commitment to hygiene, food safety, and adherence to company standards and procedures. Previous experience in patisserie, bakery, catering, or restaurant operations is preferred.

Company Description<br>Governmental Bank in Egypt.<br> We are a growing financial services organization committed to delivering reliable banking solutions to individuals and businesses. The company emphasizes accuracy, integrity, and efficiency in all customer interactions and financial operations. Team members are encouraged to contribute ideas that improve service quality and streamline workflows. Working with us offers the opportunity to build a long-term career in a professional, client-focused environment.<br>Role Description<br> Sales Sme’s is a full-time, on-site position based in Cairo, Egypt. The Bank Clerk will handle daily customer-facing activities such as processing deposits and withdrawals, issuing account statements, and responding to inquiries at the branch. Responsibilities include maintaining accurate records of transactions, verifying documentation, and supporting basic accounting and banking operations. The role also involves assisting with opening and closing accounts, resolving routine issues, and coordinating with other team members to ensure smooth branch operations. The Bank Clerk is expected to follow internal policies, comply with regulatory requirements, and maintain high standards of confidentiality and customer care.<br>Qualifications Candidates should possess strong Communication skills, including clear verbal and written interaction with customers and colleagues. Candidates should possess solid Customer Service skills to manage inquiries, provide assistance, and maintain a positive client experience. Candidates should possess foundational Finance and Banking skills to understand basic financial products, transactions, and branch procedures. Candidates should possess basic Accounting skills to support accurate transaction recording, reconciliations, and documentation. Candidates should have attention to detail, numerical accuracy, and the ability to work with standardized forms and digital banking systems. Candidates should demonstrate reliability, ethical conduct, and the ability to follow compliance and security guidelines. Relevant education in finance, accounting, business, or a related field is beneficial; prior experience in a bank or customer-facing financial role is an advantage.

Fullstack Developer Apply For Job<br><br>No. of Vacancies 02 Job Description / Responsibility Design website layout/ templates with excellent design sense for international market. Design production-level website layout/templates. Slice the layout into HTML (valid xhtml) pages with required Flash, CSS. You will be responsible for slicing PSD designs that will be provided and code the CSS/ XHTML/ DHTML for integration for the development team. Must know Plugins Development and modification. Highly proficient in HTML, HTML5. XHTML, CSS3, PSD to HTML Conversion, Java Script, AJAX, j Query, JSON and Responsive Layout with Object Oriented Programming Understanding of web security and performance issues. Should be an EXPERT on code optimization for different browsers. Job Nature Full-time Educational Requirements Bachelor degree in computer science and engineering. Experience Requirements 1 to 2 year(s) The Careers should have experience in the following area(s): System Engineer (Telecommunication Network), System Engineer (Computer Network & System) The Careers should have experience in the following business area(s): Software Companies Additional Job Requirements Age 25 to 32 year(s) Experience with LINQ and Entity Framework Practical experience in working with RDBMS, database functions, views, procedures etc. for SQL Server 2008 database Coordinate with team members on project related technical issues Self-motivated, detail oriented and organized Additional Job Requirements Experience with LINQ and Entity Framework Practical experience in working with RDBMS, database functions, views, procedures etc. for SQL Server 2008 database Coordinate with team members on project related technical issues Self-motivated, detail oriented and organized Salary Range Negotiable Other Benefits As per Company Policy<br><br>Apply for Job<br><br>Name<br><br>Phone<br><br>Email<br><br>Upload CV Only pdf, doc, docx , max size 5 MB documents are allowed<br><br>Message

Company Description Shams stores is a growing retail brand focused on providing customers with a reliable selection of everyday products and a friendly in-store experience. The company values efficiency, clear communication, and attentive service at all customer touchpoints. Team members are encouraged to contribute ideas that improve store operations and support sales growth. Working at Shams stores offers opportunities to build retail expertise and develop a career in a dynamic, customer-facing environment.<br>Role Description The Sales Specialist is a full-time, on-site role based in Cairo, Egypt. The person in this role supports daily store operations by welcoming customers, understanding their needs, and guiding them to suitable products and services. Responsibilities include explaining product features and prices, handling sales transactions, and maintaining clean, well-organized displays. The Sales Specialist also responds to customer inquiries and complaints, supports inventory checks and stock replenishment, and collaborates with colleagues to meet individual and store sales targets. This role may involve participating in basic product and sales training and assisting with in-store promotions.<br>Qualifications<br> Strong Communication skills for interacting with customers and coordinating with team members. Customer Service skills to handle inquiries, resolve issues, and ensure a positive shopping experience. Sales skills to identify customer needs, recommend products, and close sales effectively. Training and Sales Management skills to support onboarding of new staff and contribute to meeting sales objectives. Previous experience in retail or a customer-facing role is preferred. Ability to work on-site in Cairo, Egypt, including weekends and shifts as required. Basic numeracy and comfort using point-of-sale systems and handling cash or electronic payments. High school diploma or equivalent; additional sales or retail certifications are an advantage.

Company Description evy X is dedicated to making sustainable success achievable for businesses of all sizes. The organization focuses on providing practical, results-oriented solutions that help companies grow, optimize performance, and compete effectively in their markets. evy X values collaboration, innovation, and a customer-centric mindset in all aspects of its work. Team members are encouraged to contribute ideas, take ownership, and drive measurable impact for clients.<br>Role Description This is a full-time, on-site Senior Sales role based in Nasr City. The Senior Sales professional will be responsible for identifying and pursuing new business opportunities, managing a portfolio of key accounts, and building long-term client relationships. Daily activities include conducting client meetings, presenting tailored solutions, negotiating contracts, and following up to ensure client satisfaction and retention. The role involves collaborating with internal teams to align sales strategies with business goals, preparing sales reports and forecasts, and contributing to the development of sales processes and best practices. The Senior Sales professional will also support training and mentoring of junior sales team members to enhance overall team performance.<br>Qualifications<br> Strong Communication and Customer Service skills to effectively engage clients and internal stakeholders. Proven experience in Sales and Sales Management, including meeting targets and managing key accounts. Background in Training or coaching sales teams to improve performance and consistency. Ability to develop and execute strategic sales plans, with solid negotiation and presentation skills. Experience in B2B environments or solution-based selling is highly beneficial. Comfort working on-site in Nasr City, with the ability to manage multiple priorities in a fast-paced setting. Bachelor’s degree in Business, Marketing, or a related field, or equivalent professional experience. Proficiency in basic CRM tools and MS Office applications to manage pipelines and reporting.

Company Description <br>Governmental bank in Egypt<br>We are a growing sales-focused organization based in Cairo, dedicated to delivering reliable products and services to a diverse customer base. The company emphasizes building long-term relationships through excellent customer service and efficient sales processes. Team members are encouraged to contribute ideas, collaborate, and develop professionally in a supportive environment. We value integrity, performance, and continuous improvement to drive sustainable business growth.<br>Role Description <br>The Sales Specialist role is a full-time, on-site position located in Cairo. The Sales Specialist will identify and pursue new sales opportunities, manage existing accounts, and maintain strong relationships with customers. Daily tasks include conducting sales calls and meetings, presenting product or service offerings, preparing quotes, and following up to close deals. The role also involves responding to customer inquiries, providing guidance on solutions, and ensuring a positive customer experience throughout the sales cycle. The Sales Specialist will collaborate with team members, participate in sales trainings, and provide feedback to improve sales strategies and processes.<br>Qualifications Candidates should possess strong Communication and Customer Service skills to engage clients effectively and resolve inquiries professionally. Candidates should possess proven Sales experience and the ability to meet or exceed sales targets in a structured environment. Candidates should possess Training and Sales Management capabilities to support onboarding, coaching, and coordination of sales activities. Candidates should possess solid negotiation, presentation, and relationship-building skills. Candidates should possess good organizational and time-management skills, with attention to detail and follow-up. Relevant experience in retail, B2B, or service sales is beneficial; knowledge of the local Cairo market is a plus. A diploma or degree in Business, Marketing, or a related field is preferred, along with basic proficiency in office software and CRM tools.

Company Description Uptown October Developments is a pioneer in Egypt’s real estate sector, known for applying flexible design principles and custom home designs tailored to individual customer needs. The company focuses on quality, efficiency, and sustainability in creating modern urban communities. It provides a comprehensive range of services including land management, construction, and leasing. Team members work in a dynamic environment that supports innovation and customer-centric solutions. Joining Uptown October Developments offers the opportunity to contribute to impactful projects that shape contemporary living spaces.<br><br>Role Description The Sales Team Leader (Indirect) is a full-time, on-site role based in Giza. This role involves leading and coaching indirect sales teams to achieve revenue and performance targets, while ensuring a high level of customer satisfaction. The Sales Team Leader will monitor daily sales activities, analyze performance metrics, and implement strategies to drive growth in designated channels and partnerships. Responsibilities include coordinating with internal departments, supporting team members in client negotiations, and ensuring consistent communication of product and service offerings. The role also requires preparing regular reports, forecasting sales, and maintaining compliance with company policies and procedures.<br><br>Qualifications<br> <br>Candidates should possess strong Sales and Customer Service skills to drive indirect channel performance and maintain positive client relationships. Candidates should possess solid Team Management and Communication skills to lead, motivate, and coordinate sales teams effectively. Candidates should possess robust Analytical Skills to interpret sales data, forecast trends, and support data-driven decision-making. Relevant experience in real estate or property development sales is beneficial. Proficiency in CRM systems and MS Office tools is preferred. Bachelor’s degree in Business, Marketing, or a related field is advantageous. Ability to work on-site in Giza and adapt to a fast-paced, target-driven environment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>Sutherland is seeking an experienced <strong>Team Manager</strong> to join one of our growing <strong>Travel </strong>programs based <strong>onsite</strong> in <strong>Cairo</strong>. We're looking for a leader with a passion for travel along with strong sales leadership experience!&nbsp;</p><br><p><strong>What You’ll Do:</strong></p><br><ul><li>Lead a team of full-cycle consultative luxury sales consultants&nbsp;</li><li>Coach, mentor &amp; develop your team to meet &amp; exceed sales/revenue targets.</li><li>Set the path to success by managing performance and service quality to guarantee customer satisfaction</li><li>Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations</li><li>Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line</li><li>Identify the training needs that will equip the staff with fundamental skills and knowledge</li><li>Have a thorough understanding of the various system tools and operational procedures utilized within the program</li><li>Collaborate with stakeholders on a regular basis for changes on promotions and updates</li><li>Conduct all defined and required process compliance and adherence to all team members, partners and third-party providers&nbsp;</li></ul><br>Qualifications<br><p><strong>What You’ll Need:</strong></p><br><ul><li>2+ years of consultative sales <strong>leadership </strong>experience in travel, ideally with luxury / high-ticket clients (e.g., travel agency, tour operator, hotel, cruise, or airline companies)</li><li><p>GDS experience will be a plus&nbsp;(Sabre/Amadeus)</p><br></li><li>Ability to coach, mentor and develop a team in order to successfully&nbsp;close complex sales&nbsp;and exceed revenue targets (to include up-selling)</li><li>Deep passion for travel and strong destination knowledge with a desire to help others explore the world</li><li>Polished, articulate communicator with emotional intelligence and active listening skills</li><li>Strong organization and high attention to detail to manage multiple journeys simultaneously</li><li>Self-motivated and performance-driven leadership&nbsp;experience&nbsp;</li><li>Comfortable in a dynamic, fast-paced, collaborative environment</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Advansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization.<br> With over 400 skilled engineers, we serve 100+ enterprise customers across 14 countries.<br> Specialized in a wide array of premium services including Business Automation, Industrial Digitization, Low code Development, Cloud Services, Warehouse Automation &amp; Strategic Outsourcing.<br> Founded in 2014, Advansys is part of the INTRO Group, a private conglomerate established in 1980 with diverse investments across different business areas, oil and gas, real estate, specialized engineering, financial investment, Food &amp; manufacturing.<br> • Ensuring the successful delivery of software services to clients.<br> • Manage department members to ensure timely and accurate customer deliveries.<br> • Manage department members are following the internal processes, providing guidance as needed.<br> • Support the regional business expansion strategies.<br> • Provide improvement and innovation proposals to increase productivity and quality of work.<br> • Support commercial team to prepare technical solutions and estimates for new project.<br> • Oversee project progress, ensuring adherence to timelines and budgets.<br> • Identifying and resolving issues or obstacles that may impact service delivery.<br> • Maintaining effective communication with clients, providing regular updates, and addressing concerns.<br> • Ensuring client satisfaction by meeting their needs and expectations.<br> • Adhering to quality standards and best practices in software service delivery.<br> • Cascade departmental target for each Senior Team lead/ Team Lead, provide guidance as needed.<br> • Support commercial team to prepare technical solutions for new project.<br> • Responsible for software team technical growth.<br> • Computer Science degree or any relevant background.<br> • 10+ including 5+ as a developer or similar role and 5+ leading a team.<br> • Experience in software development and enterprise architecture.<br> • Experience in manage and oversee project management processes.<br></span> </div>

Company Description Beyond Insurance Brokerage S. A. E. is a pioneering Egyptian company that is transforming how insurance brokerage services are delivered through smart, tech-enabled solutions. The company focuses on simplifying insurance processes and enhancing the experience of insured members via a dedicated member support platform. Beyond Insurance Brokerage supports the health and wellbeing of its clients across a variety of insurance products, with an emphasis on innovation and customer care. Team members work in a dynamic environment that blends technology, service, and industry expertise to deliver modern insurance solutions. The organization values collaboration, continuous improvement, and a strong commitment to client satisfaction.<br>Role Description The Insurance Sales Specialist is a full-time, on-site role based in Qesm 2nd 6 October. This role is responsible for promoting and selling insurance products, including health and other lines, to individual and corporate clients. Day-to-day tasks include identifying prospects, conducting needs assessments, explaining policy terms and coverage, preparing quotations, and guiding clients through enrollment and renewal processes. The Insurance Sales Specialist will maintain ongoing relationships with clients, respond to inquiries, resolve issues, and coordinate with internal teams to ensure smooth policy administration. The role also involves meeting sales targets, keeping accurate records in the company’s systems, and staying up to date with product offerings, market trends, and regulatory requirements.<br>Qualifications<br> Strong Insurance Sales skills with a proven ability to identify client needs, present solutions, and close deals. Solid understanding of Insurance products and principles, including policy terms, coverage options, and underwriting basics. Experience in Insurance Brokerage, working with multiple insurers to offer suitable products and negotiate terms. Knowledge of Health Insurance plans and benefits, with the ability to explain coverage and support members effectively. Excellent Customer Service skills, including active listening, empathy, clear communication, and issue resolution. Ability to work on-site in Qesm 2nd 6 October, manage time effectively, and handle multiple client accounts and tasks. Strong interpersonal and negotiation skills, with the ability to build and maintain professional relationships. Comfort using technology platforms and CRM tools to track leads, policies, and client interactions. Relevant educational background in business, finance, insurance, or a related field is preferred. Previous experience in insurance sales or brokerage, particularly within the Egyptian market, is an advantage.

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Greeting and checking in/out guests efficiently while verifying registration information and processing payments.<br> Managing reservations, coordinating room bookings, and providing information about rooms, rates, amenities, and local attractions.<br> Handling guest inquiries, complaints, and special requests to ensure a positive experience.<br> Operating the switchboard, answering phone calls, and assisting with administrative tasks such as posting charges and maintaining records.<br> Promoting hotel services, restaurants, and amenities to enhance guest satisfaction and encourage upselling opportunities.<br> Coordinating with housekeeping, maintenance, and other departments to maintain cleanliness, comfort, and safety throughout the property.<br> Following brand standards and company policies to ensure consistent service quality.<br> Manage online, phone and in-person room reservations.<br> Welcome guests, check them in, distribute room keys and explain the hotel’s amenities.<br> Take payment from customers.<br> Respond to guests’ issues and complaints in a friendly, timely manner.<br> Explain local amenities and attractions to guests.<br> Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs.</p> <h4>Qualifications</h4> <ul> <li>Bachelor's degree in hotel management or equivalent.</li> <li>At least two years of customer service experience.</li> <li>One year of front desk experience in the hospitality industry.</li> <li>Excellent verbal communication skills.</li> <li>Availability to work shifts, including evenings, weekends and holidays.</li> <li>Ability to solve client issues in a friendly and timely fashion.</li> <li>Friendly and welcoming demeanor.</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Fluency in English.</li> <li>Additional languages are a plus.</li> </ul> <h4>Your team and working environment</h4> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>