Academic Staff in Egypt
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<h2 class="h5">Job description</h2>
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<span>Payments, identity, marketing technology Most platform jobs are maintenance work on foundations somebody else poured.<br> This one is not.<br> DigitalZone runs a digital goods and top-up business, a ticketing platform and a regulated trading venue across Iraq and the region.<br> Today they share rails that were built to serve one product and now serve four.<br> Your job is to turn that into a real platform: payments that move customer money reliably, an identity that belongs to us rather than being borrowed from a partner, and marketing technology that can reach and personalise for every customer we have.<br> Get it right and four product squads move faster than they could alone.<br> Get it wrong and nobody ships, and everyone blames the roadmap.<br> The hard part Payments here are not a Stripe integration.<br> It is a cash-heavy market, local rails, telecom billing, agent networks, and fraud that adapts faster than the release cycle.<br> Every control you add prevents loss and costs conversion, and you will be the one who has to say which number wins.<br> Identity is harder still.<br> A large share of our customers reach us through a partner's login today.<br> Migrating them to an identity we own, without losing them on the way across, is the single most consequential product problem in the company.<br> It has no clean playbook and no second attempt.<br> What you'll do Own the roadmap across payments (orchestration, rail integrations, authorisation rates, retries and routing, refunds, disputes, reconciliation), identity (company-owned identity, one unified profile, verified contact and consent) and marketing technology (event and campaign infrastructure, direct reach, attribution, personalisation delivery).<br> Run the payment funnel as numbers: authorisation rate by rail, failure taxonomy, cost per transaction, fraud loss and chargebacks against the friction each control adds.<br> Take company-owned identity from near zero to the majority of monthly actives, including the migration path and the day the partner login stops being the front door.<br> Treat the vertical squads as your customers: contracts, docs, self-serve, measured adoption, and no tolerance for four half-maintained copies of the same capability.<br> Align engineering, security, fraud, finance, compliance and marketing.<br> Platform ships only through other teams, so alignment is the job, not overhead on it.<br> Run the loop and hold others to it: hypothesis, minimum detectable effect, decision rule, recorded ship or kill verdict after launch.<br> Design PCI scope, personal data handling and consent in, rather than retrofitting them.<br> Lead 3 to 6 PMs and raise the standard of their work, starting with their writing.<br> Immediate, large-scale impact on a high-growth business Top-of-the-market compensation packages Work alongside top regional talent, with team members from Talabat, Careem, Etisalat, and more 6+ years in product management, 2+ leading PMs or owning a platform domain as its senior product voice.<br> Payments shipped in production.<br> Hard requirement: provider integration, orchestration or routing, authentication flows, settlement, chargebacks or fraud controls, owned end to end.<br> Real depth in identity or marketing technology, and credible reasoning across both.<br> Evidence of consolidating duplicated capabilities, and of setting standards other teams adopted because they were good rather than mandated.<br> Technical fluency to hold your own in an architecture review.<br> You read an API contract unaided and you know why idempotency and webhook retries decide whether an integration survives a bad week.<br> Your own SQL, and the metric definition agreed before the feature.<br> Influence without authority, including with people who do not agree with you yet.<br> AI-assisted working by default, without shipping output you cannot explain.<br> Nice to have Payments in Iraq, MENA or another emerging market: local rails, cash-heavy behaviour, telecom billing, wallet and agent networks.<br> Decoupling a product from a dominant partner's authentication or distribution.<br> Platform work serving several business units with separate P&Ls.<br> Arabic. What we will not pretend The foundations are uneven, some of the roadmap is inherited, and the identity migration will be the hardest thing you have shipped.<br> In exchange you get scope that would take three promotions to reach at a larger company, a direct line to the executive who owns Product, and a decision cycle measured in days.<br> If you want a tidy platform to steward, this is the wrong role.<br> If you want to build the one the next decade of this business runs on, apply.<br></span> </div>
<h2 class="h5">Job description</h2>
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<b>About Four Seasons:</b><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. <br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><b>About the location:</b><br>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><b>About the role</b><br>Four Seasons Resort Sharm El Sheikh is looking for an accountant responsible maintain a system of purchase orders, receipts, invoices and cheque requests in order to promptly and adequately support, document and process for payment all hotel payables & ensure that all vendors are paid according to the agreed terms and to Four Seasons policies and procedures.<br><strong><b>What you will do</b></strong><br><ul><li>Prepare journal entry for accrual of invoices received after closing and for goods and services received, but not yet invoiced. </li><li>Maintain a separate file for purchases of all operating equipment items (china, glass, silver and linen) and capital items under the direction of the Assistant Director of Finance.</li><li>Assist in the preparation of all Accounts Payable documentation for microfilming on an annual basis if needed.</li><li>Maintain, and constantly update, an approved vendor listing file.</li><li>Answer telephones and record messages accurately.</li><li>File documents and reports.</li><li>Perform any additional duties as assigned by the Director of Finance or Assistant Director of Finance.</li><li>Maintain alphabetical files by vendor containing complete invoices and backup attached to the cheques for efficient access after payment. All filing is to be kept current. </li><li>Ensure all payments are made correctly and with the correct authorization (approved PO), evidence of receipt, invoice or delivery slip and Accounts Payable stamp.</li><li>Process all Accounts Payable invoices and manual cheques through the computer system.<br>• Complete wire authorization forms for wire transfer and ensure it is signed by two authorized signatories (from Groups A & B) and ensure all applicable backup supports the transfer.</li><li>Ensure all standing orders for electronic disbursements are approved in accordance with the normal payment procedures and signed by the cheque signatories.</li><li>A list of all standing orders for electronic disbursements should be maintained with details of date of payment, payee, amount and description of payment and at the beginning of each month in advance of the standing payment, this list should be routed to the cheque signatories for approval and a copy attached to bank reconciliations.</li><li>Verify and process Expense Reports and Petty Cash reimbursements ensuring compliance with key controls.</li><li>Forward all stop payment and void cheques to the Staff Accountant / Assistant Director of Finance for journalizing. Reconcile vendor statements as they are received, with reconciling items, including any correspondence from the vendor clearly indicated and resolve all discrepancies directly with the vendor.</li><li>Prepare manual cheques as they are required if directed by Director of Finance or Assistant Director of Finance. </li><li>Run the required reports at month end to close the Accounts Payable cycle.</li></ul><br><strong><b>What you bring</b></strong><br><ul><li>Relevant degree or diploma in Accounting, Finance, or a related field (preferred).</li><li>Previous hotel or revenue-audit experience, ideally within a luxury brand environment.</li><li>Strong numerical accuracy, attention to detail, and understanding of financial controls.</li><li>Proficiency in PMS and financial systems; strong Excel and reconciliation skills.</li><li>Strong communication skills and ability to collaborate with multiple departments professionally.</li></ul><br><strong><b>What we offer:</b></strong><br>• Competitive salary, wages, and a comprehensive benefits package<br>• Excellent training and development opportunities<br>• Employee discount for stays at any Four Seasons worldwide<br>• Complimentary dry cleaning for employee uniforms<br>• Complimentary employee meals<br><b>Schedule & Hours:</b><br>• Full Time ( 8 Hrs )<br> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br><p><b>About the role</b></p><br><br><p>Four Seasons Resort Sharm El Sheikh is looking for an accountant responsible <span>maintain a system of purchase orders, receipts, invoices and cheque requests in order to promptly and adequately support, document and process for payment all hotel payables & ensure that all vendors are paid according to the agreed terms and to Four Seasons policies and procedures.</span></p><br><br><br><b>What you will do</b><ul><li><span>Prepare journal entry for accrual of invoices received after closing and for goods and services received, but not yet invoiced. </span></li><li><span>Maintain a separate file for purchases of all operating equipment items (china, glass, silver and linen) and capital items under the direction of the Assistant Director of Finance.</span></li><li><span>Assist in the preparation of all Accounts Payable documentation for microfilming on an annual basis if needed.</span></li><li><span>Maintain, and constantly update, an approved vendor listing file.</span></li><li><span>Answer telephones and record messages accurately.</span></li><li><span>File documents and reports.</span></li><li><span>Perform any additional duties as assigned by the Director of Finance or Assistant Director of Finance.</span></li><li><span>Maintain alphabetical files by vendor containing complete invoices and backup attached to the cheques for efficient access after payment. All filing is to be kept current. </span></li><li><span>Ensure all payments are made correctly and with the correct authorization (approved PO), evidence of receipt, invoice or delivery slip and Accounts Payable stamp.</span></li><li><span>Process all Accounts Payable invoices and manual cheques through the computer system. · Complete wire authorization forms for wire transfer and ensure it is signed by two authorized signatories (from Groups A & B) and ensure all applicable backup supports the transfer.</span></li><li><span>Ensure all standing orders for electronic disbursements are approved in accordance with the normal payment procedures and signed by the cheque signatories.</span></li><li><span>A list of all standing orders for electronic disbursements should be maintained with details of date of payment, payee, amount and description of payment and at the beginning of each month in advance of the standing payment, this list should be routed to the cheque signatories for approval and a copy attached to bank reconciliations.</span></li><li><span>Verify and process Expense Reports and Petty Cash reimbursements ensuring compliance with key controls.</span></li><li><span>Forward all stop payment and void cheques to the Staff Accountant / Assistant Director of Finance for journalizing. Reconcile vendor statements as they are received, with reconciling items, including any correspondence from the vendor clearly indicated and resolve all discrepancies directly with the vendor.</span></li><li><span>Prepare manual cheques as they are required if directed by Director of Finance or Assistant Director of Finance. </span></li><li><span>Run the required reports at month end to close the Accounts Payable cycle.</span></li></ul><br><b>What you bring</b><ul><li>Relevant degree or diploma in Accounting, Finance, or a related field (preferred).</li><li>Previous hotel or revenue‑audit experience, ideally within a luxury brand environment.</li><li>Strong numerical accuracy, attention to detail, and understanding of financial controls.</li><li>Proficiency in PMS and financial systems; strong Excel and reconciliation skills.</li><li>Strong communication skills and ability to collaborate with multiple departments professionally.</li></ul><br><br><b>What we offer:</b><p>• Competitive salary, wages, and a comprehensive benefits package<br>• Excellent training and development opportunities<br>• Employee discount for stays at any Four Seasons worldwide<br>• Complimentary dry cleaning for employee uniforms<br>• Complimentary employee meals</p><br><br><br><p><b>Schedule & Hours:</b></p><br><br><p>• Full Time ( 8 Hrs )</p><br><br><br><br><br><br><br> </div>
<p><h4>About Four Seasons</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location</h4>
<p>The heartbeat of the Nile. In the heart of Cairo on the banks of the River Nile, our hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year-old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.</p>
<h4>About Four Seasons Hotel Cairo at Nile Plaza, Egypt</h4>
<p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage offering phenomenal service.</p>
<p>We seek the creative talents that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept.</p>
<h4>About the role</h4>
<p>As Chief Engineer at Four Seasons Hotel Cairo at Nile Plaza, Egypt, you will oversee all engineering operations, ensuring the hotel’s systems and facilities run smoothly, safely, and efficiently. Leading a dedicated team, you’ll manage preventive maintenance, support sustainability initiatives, and uphold the highest standards of luxury and safety. This role is key to delivering the exceptional quality and comfort Four Seasons is known for.</p>
<p>We are seeking an experienced and proactive professional to lead our engineering department. The ideal candidate will implement the 10/5 Rule, and be skilled in hiring, training, supervising, and motivating team members. Responsibilities include managing preventive maintenance schedules, conducting performance reviews, and ensuring efficient departmental operations through strong systems and controls. The role also involves preparing annual and five-year budgets, maintaining fire life safety equipment, and ensuring the team is trained in emergency procedures and CPR. Strong communication skills and the ability to build reliable contractor relationships are essential.</p>
<h4>Our ideal Chief Engineer</h4>
<p>We are seeking a highly motivated and skilled professional with a bachelor’s degree in Mechanical or Electrical Engineering to join our team. The ideal candidate will possess strong technical knowledge and exceptional problem-solving abilities, along with proven leadership and interpersonal skills. In this role, you will oversee engineering projects from inception to completion, ensuring they are delivered on time, within budget, and to the highest quality standards. This is an excellent opportunity for a driven individual to contribute to impactful engineering initiatives and lead projects that make a difference.</p>
<h4>What we offer</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package</li>
<li>Excellent training and development opportunities</li>
<li>Complimentary accommodation at other Four Seasons Hotels and Resorts</li>
<li>Complimentary dry cleaning for employee uniforms</li>
<li>Complimentary employee meals</li>
</ul>
<p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways.</p>
<p>We look forward to receiving your application!</p></p><p></p>
<h2 class="h5">Job description</h2>
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<p>Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.</p><br><b>A Day in the Life</b><p>The surgical robotics utilization team manages all aspects of system installation, start-up, customer training, account analysis, drive and optimize the robotic program. Placement of a HUGO surgical robot in the hospital requires full-time support for an account specific period to ensure successful integration into the hospital’s service lines. The utilization team members are seasoned professionals with in-depth knowledge of the healthcare value chain as well as a broad experience across multiple disciplines. They partner with all relevant hospital stakeholders to drive complex transformational changes, implement innovative growth strategies, streamline patient-focused care pathways and optimize operations.</p><br><p>Medtronic (NYSE: MDT), the largest and most successful medical technology company in the world is entering the market of Robotic Assisted Surgery (RAS). We are seeking talented individuals that are eager to use all their skills and competencies to quickly deploy our ground-breaking robotic assisted surgical therapies to patients, surgeons and hospitals in several countries in Europe, the Middle East and Africa (EMEA).</p><br><p><b>Responsibilities may include the following and other duties may be assigned:</b></p><br><p>As a start-up specialist you will be responsible for the successful integration of our HUGO™ RAS-system into a hospital. This might be an expansion of a current robotic surgery program, the creation of a new robotic surgery program or a shift from another platform to our HUGO™ RAS-system. The main activities of a start-up specialist include:</p><br><ul><li>Meet with the robotic program stakeholders and develop program goals and metrics for HUGO™ RAS-system. Conduct regular program review meetings to remain on-track</li><li>Develop a surgeon training plan, coordinate attendance at Medtronic’s off-site training and arrange for proctored cases post-training as needed</li><li>Develop a training plan to support staff to include attendance at a Medtronic off-site training class and support staff through their learning curve</li><li>Support the technology adoption by attending to cases during a surgeon and staff member’s learning sessions</li><li>Utilize change management techniques to engage clinical stakeholders and attain buy-in</li><li>Coach hospitals’ staff to promote skill transfer and achieve self-sufficiency in operational excellence</li><li>Cooperate with Medtronic field service engineer (FSE) and the hospital staff to prepare the operating room to host the HUGO™ RAS-system.</li></ul><p><b>Required Knowledge and Experience:</b></p><br><ul><li>Bachelor’s Degree at a minimum (Biomedical Engineering, Nursing, etc.); Preferably Master’s Degree.</li><li>Fluent in Arabic and English. The ability to speak more languages is a plus</li><li>Willingness to travel throughout your country (>75%).</li><li>Demonstrable experience over 2 years, including relevant knowledge and experience of operating rooms and surgery procedures.</li></ul><p><b>Physical Job Requirements</b><br>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. </p><br><p></p><br><p><span><b>Recruitment Fraud Alert</b> </span></p><br><p><span>We are aware of phishing scams targeting job seekers. Please keep the following in mind: </span></p><br><br><p><span>Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. </span></p><br><br><p><span>Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. </span></p><br><br><p><span>If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. </span></p><br><br><p><span>If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at </span><span><u>AskHR@medtronic.com</u></span>. </p><br><p></p><br><b>Benefits & Compensation</b><p><b>Medtronic offers a competitive Salary and flexible Benefits Package</b><br>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br> </p><br> </div>
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<p>Job Description:</p><br><p><u><b>New Business Specialist (BEI) </b></u></p><br><br><p><b><u>Bupa Egypt, District 5 Campus, Building B07, Ain Sokhna Road, Egypt, New Cairo 11361</u></b></p><br><p><b>Full Time - Fixed Term (Rolling Contract)</b></p><br><p><b>40 hours per week</b></p><br><p><b>Local Egypt Bonus Scheme</b></p><br><p><b>Hybrid Working (1-2 days per week office working)</b></p><br><p><b>Job Grade: A11 </b></p><br><p><b>We make health happen</b> </p><br><p>Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.<br> <br>Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.</p><br><p><u><b>Role Overview</b></u></p><br><p>Ensure a seamless onboarding experience for our customers, brokers and group secretaries by swiftly and accurately carrying out comprehensive enrolment services for BUPA Egypt for all new members /groups and individual.</p><br><p><br>Customer contact will be across all communication channels – phone, email.<br>This is a diverse and skilled customer facing role where you will be responsible for resolving all enrolment queries to the customer’s (including brokers and group secretaries) complete satisfaction without the need to refer the customer on.</p><br><p>Your individual performance will be a key contribution to the department achieving all targets for quality, productivity, compliance, and regulation.<br>You will be an enrolment subject matter expert, putting the customer at the centre of everything you do and using your enrolment knowledge to put forward ideas for the continuous improvement of the customer onboarding experience.</p><br><p><b><u>How you’ll help us make health happen</u></b></p><br><ul><li><p>The role holder will take end to end ownership for the resolution of all customer and internal Bupa Egypt enrolment<br>enquiries. Case manage all queries through to resolution.</p><br></li><li><p>The role holder will accurately maintain and update customer records on the customer management system. Ensure that<br>records are accurately updated whenever a customer makes contact.</p><br></li><li><p>The role holder will obtain all missing information for forms that come into the team directly from the customer/broker/group by telephone/email.</p><br></li><li><p>The role holder will be an expert in inputting member/group details into the operating system accurately within agreed quality levels and service level agreements.</p><br></li><li><p>The role holder will be an expert in processing new groups and individuals from the initial referral from the Sales Department in accordance with our Service Standards and customer expectations.</p><br></li><li><p>To be an expert in all business rules and underwriting rules.</p><br></li><li><p>The role holder will liaise closely with other departments and use sources of reference held in Bupa Egypt and other areas</p><br></li><li><p>To ensure that queries are answered correctly and in full providing the customer with the best possible customer service.</p><br></li><li><p>The role holder will be expected to comply with all regulatory and governance requirements including FRA.</p><br></li><li><p>The role holder will be an expert in identifying gaps & flagging any potential risks in line with our risk management framework to ensure appropriate & regular mitigation is in place.</p><br></li><li><p>The role holder will be working within the agreed service levels, turnaround times and quality</p><br></li></ul><p><b><u>What you'll need:</u></b></p><br><ul><li><p>Graduate level with a medical background is desirable</p><br></li><li><p>Knowledge of insurance and work experience within teams in Financial Services organisation or in a health care sector is<br>desirable</p><br></li><li><p>Knowledge of Python/RPA or any relevant background in automation/onboarding is desirable</p><br></li><li><p>Previous Knowledge of FRA rules and requirements in the insurance field is desirable</p><br></li><li><p>Good spoken and written English is essential</p><br></li><li><p>Multilingual skills would be an advantage</p><br></li><li><p>A track record of achieving and exceeding productivity and quality targets in a high performing team environment</p><br></li><li><p>Proven experience of building and delivering strong customer servicing within a contact centre setting, coupled with<br>experience of case managing customer queries thorough to resolution</p><br></li><li><p>Good communicator and negotiator with some experience of corporate level negotiation</p><br></li><li><p>Track record of ‘treating customers fairly’ and delivering compliant services within a regulatory environment is key.</p><br></li><li><p>Resilience and confidence in own and in Bupa’s ability to succeed</p><br></li><li><p>Acts ethically and honestly in all dealing with customers and colleagues building compliance, authenticity and trust.</p><br></li></ul><p><b><u>Why Bupa?</u></b></p><br><p>We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. </p><br><p>We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. </p><br><p>Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We’re committed to ensuring you’re treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. </p><br><p>If you require information regarding this role in an alternative format, please email: <u>careers@bupa.com</u> </p><br><br><br><br><br><br><br><br><br><br><p>Time Type:</p><br>Full time<p>Job Area:</p><br>Call Centre<p>Locations:</p><br>Egypt - Cairo </div>
<h2 class="h5">Job description</h2>
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<span>Your role To achieve complete market coverage of Egypt Manufacturing Industry and grow the Oil-free air business, Specialized applications business and develop Power & Flow business. Reporting to the Regional Rental Manager-Gulf, your mission will be ensuring that the company goals are met in terms of sales volume, revenues, gross profit generation, market development and territory coverage. The main responsibilities of the required position are Complete coverage and increase our presence and market share in Manufacturing Industry. Retain and develop Oil & Gas, Power Industry. Sell new business models to existing and new customers (eg: use and pay, subscription...) Work towards educating customers to start using IRent platform upon implementation in Egypt. Develop and support a spirit of open communication, fairness and respect for the individual in all operation areas. Support and promote the group core values: Interaction, Commitment and Innovation. Drive and develop quality process improvements that focus on safety, operations and customer service. Adhere to health and safety policy and other requirements relating to the care of equipment. Focus on continuously developing a Customer care-driven culture and Support the improvement of our rental and service response to our customers and our operational excellence Strong focus on continuous improvement in the use of digital solutions in our customer communications and relations. You will have a strong focus on innovation, marketing automation, connectivity and digitalization of the operations and further optimize all processes for maximum efficiency. Identify, develop and maximize business opportunities for more potentials and new applications with existing & new customers. Establishing good customer’s relationships & maintaining regular contact with all customers’ especially key accounts & ensure an excellent standard of service is provided. Initiate, develop and execute marketing and action plans for the targeted market. Monitoring and reporting on market trends and activities. Interact with other departments and sales team members and adjust efforts to accomplish or improve budgeted results. Plan and prioritize sales activities in line with the marketing plan, forecast, and projections to achieve agreed sales targets through appropriate propositions and ethical sales methods. Identify customer requirements and propose Total Solutions to meet customer requirements. Prepare quotations and follow up with customers to obtain orders Organize, plan, and record all daily activities on SalesForce and continuously update customers list, contacts, activities, quotations, letters, contracts, and other corresponding visit and action reports, including lost order reports. Managing collections and receivables and maintain the outstanding below 80 days. To succeed, you will need Knowledge of Egypt manufacturing Industry Market including Oil & Gas and Power Knowledge of Applications of compressed air including Industry Air Quality needs. Nitrogen, Steam & Temporary Power applications The candidate must be fluent in spoken & written English Adequate knowledge of using MS office tools, SalesForce & PowerPoint Presentation skills is required Knowledge of Arabic will be considered as an additional plus Experience requirements Excellent sales record from a similar position with a min experience of 3-5 years in rental sales of high-quality industrial machines, preferably medium and HP Air Compressors (both Oil-free & Oil Injected) Atlas Copco experience will be considered a definite plus. Educational requirements The successful candidate must have a Degree in Mechanical or Electrical Engineering and speaks English fluently. Personality requirements A customer-centric individual who understands customers’ needs and seeks to fulfil or exceed expectations A team player and natural diplomat who interacts and unites team members, customers, all stakeholders A methodic and structured achiever who can plan, organize, prioritize, assess, adapt and deliver the promise A resilient person who can cope with change in an ever faster moving digital landscape and who can spread this attitude of self-sufficiency An innovative “there is always a better way" person with a positive, flexible and responsive mindset who embraces and promotes the digital transformation (regardless of age) Open-minded with a global mindset, curious to understand and learn new perspectives A person who complies with our DNA: Commitment – Interaction – Innovation In return, we offer Culture of trust and accountability Lifelong learning and career growth Innovation powered by people Comprehensive compensation and benefits Health and well-being Job location This role requires you to work on-site at our office in Cairo, Egypt (EG). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Mission <br><p><b>JOB PURPOSE: </b></p><br><br><p>The Sr Cybersecurity Engineer is responsible for safeguarding the company’s information, systems, and digital infrastructure. The role ensures that cybersecurity is embedded within all system and network designs, while driving compliance with international standards and regulatory requirements. The position develops and enforces security policies, leads regular audits, and monitors internal systems to proactively identify and mitigate potential risks.</p><br><br><p>In addition, the role is a key enabler of business continuity by implementing and testing disaster recovery plans and ensuring IT governance, compliance, and risk management frameworks are consistently applied. The Sr. Cyber Security will act as a subject matter expert, collaborating with cross-functional teams, engaging stakeholders at all levels, and ensuring staff awareness and capability through effective training programs.</p><br><br> Profile <br><p><b>RESPONSIBILITIES/DUTIES </b></p><br><br><p><b>Supervision & Governance</b></p><br><br><p>•Oversee the assessment and approval of security policy exceptions and change management requests.</p><br><br><p>•Take ownership of cybersecurity governance, policies, and procedures to ensure compliance with business, regulatory, and legal requirements.</p><br><br><p>•Build a strong security culture across the business, ensuring both employees and external partners understand the importance of security testing and compliance.</p><br><br><p>•Provide clear and comprehensive reports on testing, risk assessments, and security audits to both technical and non-technical audiences.</p><br><br><p>•Lead the evaluation of information protection technologies to identify and address potential weaknesses.</p><br><br><p><b>Operations & Risk Management</b></p><br><br><p>•Monitor and assess data processing systems to ensure logical controls are effective and up to standards.</p><br><br><p>•Coordinate with infrastructure and business systems teams to implement security controls, policies, and risk mitigation measures.</p><br><br><p>•Manage incident response processes, ensuring timely escalation, containment, and resolution of security events.</p><br><br><p>•Drive disaster recovery and business continuity plans, ensuring regular testing and readiness.</p><br><br><p><b>Continuous Improvement</b></p><br><br><p>•Identify opportunities to improve security processes, controls, and systems in line with international best practices.</p><br><br><p>•Stay updated with evolving cyber threats, technologies, and industry benchmarks by participating in professional forums and industry conferences.</p><br><br><p>•Recommend innovative solutions to strengthen security posture, optimize costs, and enhance productivity.</p><br><br><p><b>Reporting & Documentation</b></p><br><br><p>•Develop and deliver timely cybersecurity dashboards, highlighting gaps, risks, and performance against benchmarks.</p><br><br><p>•Ensure security reports, policies, and audit trails are accurate, accessible, and meet organizational standards.</p><br><br><p><b>Additional Responsibilities</b></p><br><br><p>•Support security-related enhancement projects to strengthen the company’s IT infrastructure.</p><br><br><p>•Perform other assignments as directed in alignment with business and security objectives.</p><br><br><p>•Ability to manage multiple assessments independently, prioritizing tasks effectively.</p><br><br><p>•Relevant certifications in SIEM/SOAR/EDR platforms (e.g., Splunk, ELK, LogRhythm, Sentinelone, Palo Alto XSIAM, or equivalent) are preferred.</p><br><br><p><b>Safety Responsibilities</b></p><br><br><p>•Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</p><br><br><p>•Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</p><br><br><p>•Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility. </p><br><br><p>•All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</p><br><br><p><b>ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE</b></p><br><br><p><b>Qualifications</b></p><br><br><p>•Bachelor’s degree in Computer Science, Information Technology, Cyber Security, or a related field.</p><br><br><p>•Professional Cyber Security certifications preferred: CISSP, eCIR, OSCP, eCTH.</p><br><br><p><b>Knowledge</b></p><br><br><p>•Strong understanding of IT networks, access management, and cloud-hosting concepts.</p><br><br><p>•Ability to assess technology systems from both a technical and business perspective.</p><br><br><p>•Skilled in communicating complex cybersecurity topics to non-technical audiences.</p><br><br><p>•Broad knowledge of IT systems and in-depth understanding of associated security risks.</p><br><br><p>•Familiarity with cybersecurity risk management and control frameworks.</p><br><br><p>•Familiarity with information security standards and best practices (e.g., ISO 27001, NIST).</p><br><br><p><b>Experience</b></p><br><br><p>•5-7 years of experience in cybersecurity or a related field</p><br><br><p>•Strong engineering background with demonstrated technical expertise.</p><br><br><p>•Proven experience in managing cybersecurity within complex and dynamic environments.</p><br><br><p>•Industry experience in service sectors such as finance or related fields is highly desirable.</p><br><br><p>•Solid knowledge of network infrastructure, Linux/Windows administration, and system monitoring, with expertise in security telemetry (firewall, EDR, proxy, and other log sources).</p><br><br><p><b>DESIRED BEHAVIORS & EXPERIENCES</b></p><br><br><p>•Excellent interpersonal and leadership skills, with the ability to influence and engage stakeholders at all levels.</p><br><br><p>•Strong communication skills, with the ability to translate technical concepts into clear business value.</p><br><br><p>•Assertive and confident decision-maker, with the ability to drive organizational change.</p><br><br><p>•Enthusiastic, proactive, and self-motivated, with a strong commitment to continuous learning.</p><br><br><p>•Highly organized, detail-oriented, and resilient under pressure.</p><br><br><br> </div>
<p><h4>JLL empowers you to shape a brighter way.</h4>
<p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p>
<h4>About the role</h4>
<p>We are seeking a motivated and detail-oriented Junior Fit-Out Coordinator (MEP) to support the coordination and monitoring of tenant fit-out activities across our shopping malls. The successful candidate will assist in ensuring that MEP works are completed in accordance with approved standards, mall requirements, and project timelines.</p>
<p>This role is ideal for candidates with an educational background in Mechanical, Electrical, or Building Services Engineering who are looking to develop their experience in commercial fit-out and facilities operations.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Assist in coordinating tenant fit-out works related to MEP systems, including HVAC, electrical, plumbing, and fire protection systems.</li>
<li>Support the review of MEP drawings, material submittals, and technical documents to ensure compliance with mall standards and local regulations.</li>
<li>Conduct routine site inspections and monitor fit-out progress to ensure quality and safety requirements are met.</li>
<li>Coordinate with tenants, contractors, consultants, and internal teams regarding fit-out activities and site access requirements.</li>
<li>Assist in identifying technical issues during fit-out works and follow up on corrective actions under the guidance of senior team members.</li>
<li>Support testing and commissioning activities for MEP systems before tenant handover.</li>
<li>Maintain fit-out records, inspection reports, and project documentation.</li>
<li>Assist in monitoring contractor performance and ensuring works are completed within approved timelines.</li>
<li>Support emergency maintenance coordination when required.</li>
<li>Ensure compliance with health, safety, and environmental standards during fit-out activities.</li>
<li>Stay updated on basic MEP standards, fit-out procedures, and industry practices.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor’s degree in Mechanical Engineering or Electrical Engineering</li>
<li>1–3 years of experience in MEP, fit-out coordination, facilities management, or construction projects.</li>
<li>Basic knowledge of HVAC, electrical, plumbing, and fire protection systems.</li>
<li>Familiarity with technical drawings and MEP coordination processes is an advantage.</li>
<li>Good communication and interpersonal skills.</li>
<li>Strong organizational and problem-solving abilities.</li>
<li>Proficiency in MS Office applications.</li>
<li>Willingness to learn and work in a fast-paced retail environment.</li>
</ul>
<h4>What we offer</h4>
<p>We offer a supportive work environment, opportunities for professional development, and exposure to large-scale retail and commercial fit-out projects.</p>
<p>If you are eager to build your career in MEP coordination and shopping mall operations, we encourage you to apply.</p>
<h4>Location</h4>
<p>On-site – Cairo, EGY</p>
<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p>
<p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p>
<h4>JLL privacy notice</h4>
<p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p>
<p>For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.</p>
<p>For additional details please see our career site pages for each country.</p>
<p>Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may request an accommodation through the appropriate channels.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>To support Vodafone’s key strategic growth areas in digital industry and following the agile mind-set requires a highly capable and experienced Scrum Master.</p>
<p>This role will be responsible for establishing an end to end agile culture within the delivery of consumer marketing calendar.</p>
<p>You will develop, manage, execute agile process and take full accountability for bringing agility to all of the consumer segments’ projects deliveries.</p>
<p>You will work very closely with product owners, solution architects, integration engineers, system integrators and software developers and ensure the deliveries happen in time, on budget and effectively follows the agile best practices and principles.</p>
<p>You will be leading and establishing an agile environment and will become a key part of major ongoing and upcoming projects for delivery. Your objective is to ensure that every project that you lead gets delivered effectively in agile and as promised.</p>
<h4>Key accountabilities</h4>
<ul>
<li>Take end-to-end ownership and accountability of establishing agile values, methods, principles and practices for the delivery of digital projects.</li>
<li>Take the role of agile Scrum Master and facilitate discussions and conflict resolution, and enable the exploration of alternatives or different approaches and ensure no impact on the delivery of projects.</li>
<li>Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings.</li>
<li>Coach and mentor team members on agile standards and best practices; ensure consistent best practices are applied across the work streams.</li>
<li>Ensure the correct setup and usage of CDI tools for projects and ensure project documentations are up to date for every sprint.</li>
<li>Manage stakeholders and vendor interfaces as required for technical delivery and report on project progress and activities.</li>
</ul>
<h4>Must have technical / professional qualifications</h4>
<ul>
<li>Certified Scrum Master / Scrum Practitioner.</li>
<li>Must have several years of proven hands-on experience in managing projects in agile environments, especially in a Scrum Master role.</li>
<li>A strong technical background and ability to understand architecture, source code and technical issues to drive effective agile delivery.</li>
<li>Exceptional communication, organization, and team building skills; articulate and able to steer a meeting with presence.</li>
<li>Ability to maintain calm attitude during difficult situations and handle pressure situations.</li>
<li>Creative and efficient in proposing solutions to complex, time-critical problems.</li>
<li>Experience in maintaining and reporting against relevant metrics (i.e. burn down and velocity, risks, timelines, etc.) in a timely manner.</li>
<li>Strong team player with an ability to identify and remove impediments or conflicts that interfere with the ability of the team to deliver the sprint and project goals.</li>
<li>Self-starter and self-motivated with a drive to identify opportunities for improvement across the agile delivery processes.</li>
<li>Highly independent, takes ownership, does not need to be told what to do and seeks feedback and execute actions.</li>
<li>BSc or MSc level degree in Software Engineering, Computer Science or Telecommunications.</li>
</ul>
<h4>Core competencies</h4>
<ul>
<li>Understanding of IT technologies and architecture.</li>
<li>Strong interest and skills in software development for internet, mobile and/or communications technology.</li>
<li>Excellent communication, presentation and reporting skills in English (both written and spoken).</li>
<li>Proven track record of managing complex software projects with agile methodology.</li>
<li>Certified Scrum Master with ability to manage multiple projects comfortably.</li>
</ul>
<h4>Language requirements</h4>
<ul>
<li>English (B2 or above).</li>
<li>Any other non-native language an advantage.</li>
</ul>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>What you’ll do</h4>
<p><strong>Job summary:</strong><br>
Vodafone Egypt is seeking a Tech Lead – Android to drive the development of cutting-edge mobile applications, ensuring high-quality code, performance, and user experience.</p>
<p>As an Android Tech Lead, you will lead a team of developers, set the technical vision, optimize the tech stack, and collaborate across teams to ensure our applications are scalable, high-performing, and aligned with business goals.</p>
<h4>Who you are</h4>
<h4>Key responsibilities</h4>
<p><strong>Technical leadership, mentorship & innovation:</strong></p>
<ul>
<li>Lead and mentor a team of Android developers, fostering a culture of learning and innovation, providing technical guidance, code reviews, technical training, and knowledge-sharing sessions to uplift team capabilities.</li>
<li>Guide the team through agile development methodologies, ensuring efficient sprint planning and execution.</li>
<li>Define and implement a modern, scalable, and efficient Android architecture using best practices (e.g., MVVM, MVI, Clean Architecture).</li>
<li>Drive the adoption of CI/CD pipelines, automated testing, and performance monitoring tools.</li>
<li>Ensure code quality, security, and performance optimization across all Android applications.</li>
<li>Define scalability strategies to handle increasing user growth and ensure app stability across diverse Android devices.</li>
<li>Drive Vodafone’s Android development roadmap and continuously evaluate and upgrade the Android tech stack, ensuring alignment with business objectives.</li>
<li>Participate in hiring and onboarding new team members, fostering a culture of innovation and excellence.</li>
<li>Act as a bridge between product, design, and backend teams to align business and technical goals.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>What's in it for you</h4>
<h4>Qualifications & experience:</h4>
<ul>
<li>Bachelor’s degree in Computer Science, Engineering, or a related field.</li>
<li>6+ years of experience in Android development, with at least 2 years in a leadership or senior role.</li>
<li>Expertise in Kotlin, Java, Compose, with strong knowledge of Android SDK and Jetpack components.</li>
<li>Experience with MVVM/MVI architecture, dependency injection (Dagger/Hilt), and reactive programming (RxJava/Coroutines).</li>
<li>Hands-on experience with RESTful APIs, and third-party integrations.</li>
<li>Strong knowledge of mobile security, performance optimization, and testing frameworks (JUnit, Espresso).</li>
<li>Experience with CI/CD tools such as Jenkins, GitHub Actions, or Azure.</li>
<li>Familiarity with Agile/Scrum methodologies and version control systems like Git.</li>
<li>Solid understanding of Google Play policies, security best practices, and accessibility standards.</li>
<li>Strong problem-solving skills, leadership qualities, and the ability to work in a fast-paced environment.</li>
</ul>
<h4>Preferred skills & competencies:</h4>
<ul>
<li>Knowledge of cloud services (Firebase, AWS, Azure) and mobile DevOps.</li>
<li>Experience with cross-platform development (Flutter, React Native) is a plus.</li>
<li>Strong communication and stakeholder management skills.</li>
</ul>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the company’s official career site for guidance.</p>
<p>Together we can.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span><span><span><span>Position:</span><span> <span>Patient Care Lead </span></span></span></span></span></span></span></p><br> <p><span><span><span><span>Position Purpose</span><br>The Patient Care Lead plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey.<br>The Patient Care Lead serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the Patient Care Lead brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient’s experience convenient and compliant.<br>At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve.</span></span></span></p><br> <p><span><span>Duties and Responsibilities</span></span></p><br> <p><span><span>Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.<br>• Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.<br>• Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.<br>• Maintain accurate, complete patient files, prepared for timely submission in line with project standards.<br>• Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.<br>• Ensure patients receive their medications efficiently and without delay.<br>• Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.<br>• Maintain and update electronic records related to patient data and quality assurance.<br>• Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.<br>• Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).<br>• Perform administrative duties related to program operations and general office support.<br>• Utilize Axios’ Patient Management System (PMS) exclusively for all program activities.<br>• Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.<br>• Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.<br>• Promote awareness of escalation protocols for any deviations or non-compliance issues.<br>• Support governance and operational monitoring activities across all Axios programs.<br>• Provide guidance, training, and ongoing support to subordinates and newly onboarded team members to ensure smooth integration and performance.<br>• Liaise with external stakeholders to ensure clear, effective, and professional communication.<br>• Ensure the satisfaction of all involved external stakeholders by providing high quality service<br>• Collaborate with various internal divisions to ensure alignment.<br>• Ensure proper utilization of all provided digital platforms for both internal and external usage.<br>• Oversee the day-to-day operations to ensure timely, accurate processing of patient applications and support requests.<br>• Ensure the team provides compassionate and effective support to patients, addressing their needs, and resolving issues promptly.<br>• Conduct regular team meetings to review progress, address challenges, and drive improvements.<br>• Conduct field visits to meet with healthcare providers, and other stakeholders.<br>• Conduct quality assurance and monitoring procedures for Patient Safety data reporting.<br>• Perform additional duties as assigned by your line manager.</span></span></p><br> <p><span><span><span>Relationships</span><br>• Work closely with the Line Manager and program team members.<br>• Work with the related divisions of Axios.<br>• Maintain ongoing and frequent communication with Axios staff.<br>• External Partners.</span></span><br></p><br> <p><span><span>Benefits of working with Axios include</span>:</span><br></p><br>
<ul>
<li><span>Paying fair market value</span></li>
<li><span>Annual performance-based bonus (based on role, levels, and contract)</span></li>
<li><span>Premium Private health insurance</span></li>
<li><span>Career progression aligned with a competency framework. Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patients' lives.</span></li>
<li><span>Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs.</span></li>
</ul> <p><span>Competencies</span><br>• Application of job knowledge.<br>• Concern for order and quality.<br>• Adaptability and flexibility.<br>• Dependability.<br>• Teamwork.</p><br> <p><span>Educational Background and Experience</span><br>• A degree in a Scientific or healthcare-related field is preferred<br>• Hands-on experience in a healthcare or scientific field or NGO is ideal<br>• Experience in data monitoring and management is an advantage.<br>• Experience coordinating and handling logistics/supply chain is a plus<br>• Experience in customer service management</p><br> <p><span>Job Circumstances</span><br>• The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region.<br>• Flexibility in ability to travel as well as working hours is essential.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br>
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.<br>
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br>
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br>
#VOIS #BeUnrivalled #CreateTheFuture<br>
<br><br><br><b>About this role</b>
<br>We are seeking a Junior SEO Specialist to support organic search growth through keyword research, on-page SEO optimisation, performance monitoring, and collaboration with content teams. This role is well suited to someone starting their career in digital marketing, with an interest in search engines, data-led content, AI-enabled tools, and continuous learning. The role is based in Hungary within the CVM & Marketing VOIS department.<br><br><br><b>What you’ll do</b>
<br>Conduct keyword research using AI-enhanced and traditional SEO tools.<br>
Support on-page SEO optimisation across web pages to improve organic visibility. <br>
Collaborate with content teams by providing clear, practical recommendations to improve search performance.<br>
Monitor rankings, traffic, and performance metrics, and contribute to regular SEO reporting.<br>
Support quality checks for technical SEO issues identified by senior team members.<br>
Stay informed about evolving SEO practices, search trends, and AI developments in digital marketing<br><br><br><b>Who you are</b>
<br>You have a basic understanding of SEO principles and Google Search Console. <br>
You are familiar with SEO tools such as SEMrush, Ahrefs, SurferSEO, or similar platforms.<br>
You are interested in using AI tools for content support, keyword research, and data analysis. <br>
You are comfortable working with spreadsheets, dashboards, and performance data.<br>
You are curious about digital trends and motivated to learn in a fast-changing search environment.<br>
You may have up to five years of SEO or digital marketing experience. A degree in marketing, communications, data science, or a related field would be beneficial.<br><br><br><b>Not a perfect fit?</b>
<br>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.<br><br><br><b>What's in it for you</b>
<br>An opportunity to build hands-on SEO experience within a global digital environment.<br>
Exposure to AI-enhanced and traditional SEO tools used for keyword research, content optimisation, and analysis.<br>
Collaboration with content and SEO colleagues to improve organic search performance.<br>
Practical experience in performance monitoring, reporting, and working with search-related metrics.<br>
The chance to develop your skills in a learning-focused role within digital marketing.<br><br><br><b>what skills you will learn</b>
<br>Keyword research using both AI-enabled and traditional SEO tools. <br>
On-page SEO optimisation techniques for website content.<br>
SEO reporting, ranking analysis, and performance measurement.<br>
Quality checking for technical SEO issues under senior guidance.<br>
Practical use of spreadsheets and dashboards for data-led decision-making.<br>
Awareness of emerging AI and search trends that influence digital marketing.<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.<br><br><br><b>Join Us</b>
<br>
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br>
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br>
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.<br>
<br><br><br><b>Alert</b>
<br>
Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA<br><br><br><b>Follow us on social media and #StayConnected</b>
<br>LinkedIn: VOIS on LinkedIn<br>
Facebook: VOIS on Facebook<br>
Instagram: VOIS on Instagram<br>
You can also chat with our employees to learn more about our projects: Chat with VOIS employees<br><br><br><br>
</span> </div>
Company Overview:<br>Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through innovative solutions to the world's most complex challenges. We deliver projects from inception through completion, embracing challenges to empower communities worldwide. Learn more at www.dar.com.<br>Job Summary:<br>The Mid-Level Data Acquisition Engineer is an IoT/OT software engineer who independently delivers data acquisition integrations across building automation, industrial, and IoT environments, developing protocol connectors in Python, deploying and commissioning our edge data-acquisition platform in client and lab environments, and ensuring reliable, high-quality data ingestion.<br>Responsibilities:<br>Implement and extend protocol connector functionality (BACnet/IP, Modbus TCP/RTU, OPC-UA, MQTT, SNMP, REST) in Python, following the team's architecture and coding standards. Configure and optimize device discovery, polling strategies, subscriptions, batching, retries, and data transformation logic. Deploy and configure the Para Edge runtime, Docker-based services, and Kepware gateways in client and lab environments. Validate networking prerequisites (firewall rules, VLAN segmentation, DNS, NAT, routing) and troubleshoot protocol and communication issues using packet captures and device diagnostics. Lead standard commissioning activities: device discovery, ingestion verification, and mapping/metadata validation (tag naming, units, schemas, timestamps). Implement and maintain data-quality checks (freshness, completeness, correctness, schema compliance) and monitor connector health through dashboards and alerts. Execute OTA updates, manage container lifecycles, and verify runtime stability. Develop Python automation for configuration generation, mapping validation, deployment checks, and regression testing; write unit and integration tests for owned components. Produce clear deployment documentation, troubleshooting guides, and integration notes.<br>AI-Driven Engineering: AI is an integral part of our software development process and is expected to be used daily. The Mid-Level Data Acquisition Engineer should be comfortable using AI-powered engineering tools to assist with connector development, automation, debugging, testing, documentation, code reviews, and technical research. AI-generated outputs must always be validated to ensure they meet security, quality, reliability, and maintainability standards. <br>Requirements:<br>3–5 years of experience in software engineering, IoT/OT integration, smart buildings, or industrial systems. Solid Python engineering skills for production services and automation (beyond scripting). Hands-on experience with at least two of: BACnet/IP, Modbus TCP/RTU, OPC-UA, MQTT in real deployments. Good working knowledge of Linux, Docker, and edge/gateway environments; familiarity with IoT gateways such as Kepware. Strong networking fundamentals (TCP/IP, VLANs, firewalls, routing) and the ability to troubleshoot connectivity and data-transmission issues independently. Familiarity with Building Management Systems (BMS) and both IT and OT data sources. Experience with Git/Git Hub, CI/CD, and automated testing (pytest or similar). Daily, fluent use of AI-assisted engineering tools. Strong documentation skills; excellent problem-solving, attention to detail, and ability to work collaboratively with clients and cross-functional teams.<br>Nice to Have:Messaging systems (MQTT brokers/Rabbit MQ), time-series and document databases (Influx DB, Mongo DB), observability tooling (Grafana, Prometheus). Cloud familiarity (Azure preferred; AWS/GCP welcome) and relevant certifications (Azure Fundamentals/Administrator, AI-engineering credentials such as Anthropic Claude tracks). Exposure to OT security standards (ISA/IEC 62443).<br><br>** While we carefully review all applications, only candidates meeting the specified requirements will be contacted for further consideration. We appreciate your understanding and thank you for your interest.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Publication date :</strong> Aug 12, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p><span><b><span><strong>Job Description</strong></span></b></span></p><br><br><p><span><b><span><strong>Mission</strong></span></b></span></p><br><br><ul><li><span><span>The mission of the Global Process Leader is to establish and sustain high-performance global processes by setting clear strategic direction and enabling continuous improvement efforts. This role supports organizational objectives by ensuring process compliance, quality, and effectiveness through collaborative leadership and analytic insight. It enables operational excellence and supports transformation initiatives that align with the evolving needs of Orange and its customers.</span></span></li></ul><p><span><b><span><strong>Main activities</strong></span></b></span></p><br><br><ul><li><span><span>Define and maintain the 3–5 year vision, ambition, values, and objectives for the global process.</span></span></li><li><span><span>Build and adapt the yearly roadmap through agile reviews to reflect evolving priorities and challenges.</span></span></li><li><span><span>Standardize process practices, including documentation, reference management, and IT cartography.</span></span></li><li><span><span>Define, monitor, and report KPIs and operational dashboards to track process performance.</span></span></li><li><span><span>Lead quarterly, bi-annual, and annual process reviews with management teams to ensure alignment and progress.</span></span></li><li><span><span>Drive initiatives focused on process improvement, reengineering, and transformation to optimize efficiency and quality.</span></span></li><li><span><span>Identify key pain points and positive moments within customer and employee journeys to enhance overall experience.</span></span></li><li><span><span>Coordinate process interlocks and ensure end-to-end consistency across global processes.</span></span></li><li><span><span>Ensure adherence to legal, regulatory, and certification requirements relevant to process governance.</span></span></li></ul><p><span><b><span><strong>Dimensions</strong></span></b></span></p><br><br><ul><li><span><b><span><strong>People Management:</strong></span></b></span></li><li><span><span>Does not have direct line management responsibilities but leads through influence and empowerment.</span></span></li><li><span><span>Manages and supports Process Owners and delegated Process Owners to ensure process adherence and alignment.</span></span></li><li><span><span>Facilitates collaboration across global process leaders and stakeholders, promoting knowledge exchange and coordinated action.</span></span></li><li><span><span>Enhances team performance by fostering ownership and accountability among process stakeholders.</span></span></li><li><span><b><span><strong>Financial:</strong></span></b></span></li><li><span><span>Accountable for the performance and continuous improvement of global processes affecting operational outcomes.</span></span></li><li><span><span>Impacts financial objectives indirectly by optimizing process efficiency and supporting transformative initiatives.</span></span></li><li><span><span>Monitors and guides initiatives that contribute to cost savings and value creation through improved process governance.</span></span></li><li><span><b><span><strong>Other:</strong></span></b></span></li><li><span><span>Defines process profiles including customer value proposition, key activities, required skills, and master data.</span></span></li><li><span><span>Identifies supplier requirements and customer commitments to ensure alignment with process objectives.</span></span></li><li><span><span>Provides comprehensive visibility into activity volumes and anticipates skill evolution needs.</span></span></li><li><span><span>Coordinates with IT and continuous improvement teams to leverage technology and methodology advancements.</span></span></li><li><span><span>Supports operational journeys for field actors engaged in customer interactions to improve process experiences.</span></span></li><li><span><span>Conducts SWOT analyses to identify risks and opportunities influencing process strategy and execution.</span></span></li><li><span><span>Entity: Orange Business / Global Delivery Operation / Process Governance</span></span></li><li><span><span>Department: Transversal Process & Quality Support</span></span></li><li><span><span>Operates in an international environment with locations at MSCs (MRU, IND, EGY).</span></span></li></ul><br>About you<p><span><b><span><strong>Key Skills, Knowledge and Abilities</strong></span></b></span></p><br><br><ul><li><span><b><span><strong>Professional skills:</strong></span></b></span></li><li><span><span>Demonstrates a strong understanding of organizational and business processes to guide effective process governance.</span></span></li><li><span><span>Possesses expertise in process description, documentation, and facilitation to ensure clarity and usability.</span></span></li><li><span><span>Applies knowledge of Agile and SAFe methodologies to support adaptive and iterative process improvements.</span></span></li><li><span><span>Brings project management experience to coordinate complex initiatives and meet established objectives.</span></span></li><li><span><span>Utilizes quality assurance and process management experience to uphold standards and drive enhancements.</span></span></li><li><span><span>Exhibits change management capabilities to lead and support process transformations effectively.</span></span></li><li><span><span>Employs analytical and synthesis skills to interpret data and derive actionable insights.</span></span></li><li><span><b><span><strong>Soft skills:</strong></span></b></span></li><li><span><span>Exerts leadership by guiding and influencing teams and stakeholders without direct authority.</span></span></li><li><span><span>Takes ownership of assigned processes and drives accountability through consistent follow-up.</span></span></li><li><span><span>Manages transversal and cross-functional relationships to foster collaboration across diverse groups.</span></span></li><li><span><span>Communicates clearly and effectively to ensure understanding and alignment across teams.</span></span></li><li><span><span>Demonstrates strong interpersonal skills to build trust and engagement among stakeholders.</span></span></li><li><span><span>Collaborates efficiently with stakeholders and process owners to achieve shared goals.</span></span></li><li><span><span>Adapts to complex environments, managing ambiguity with flexibility and resilience.</span></span></li><li><span><span>Motivates and influences others constructively to encourage participation and commitment.</span></span></li><li><span><span>Is proficient in both French and English to operate successfully within an international context.</span></span></li></ul><p><span><b><span><strong>Qualifications (work experience, education background, certifications, etc):</strong></span></b></span></p><br><br><ul><li><span><b><span><strong>Education:</strong></span></b></span></li><li><span><span>Bachelor’s degree or higher in Business Administration, Industrial Engineering, Operations Management, Quality Management, Information Systems, or related fields.</span></span></li><li><span><span>A Master’s degree in Process Management, Project Management, Business Transformation, or Management is considered an advantage.</span></span></li><li><span><b><span><strong>Experience:</strong></span></b></span></li><li><span><span>Experience in operational activities covering both build and run phases.</span></span></li><li><span><span>Project management experience involving coordination and delivery of process-related initiatives.</span></span></li><li><span><span>Quality assurance and process management experience is considered beneficial.</span></span></li><li><span><b><span><strong>Certifications:</strong></span></b></span></li><li><span><span>ITIL Foundation V3 or higher certification is required.</span></span></li><li><span><span>ISO or ISAE certification is preferred to enhance process governance capabilities.</span></span></li></ul><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter.
</p><br><br>
<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
</p><br><br><br> </div>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a core monitoring engineering specialist to design, implement, support and continuously enhance enterprise monitoring platforms that serve Vodafone Group and local markets globally. This role offers the opportunity to work across large-scale monitoring and observability environments, contribute to technology transformation initiatives, collaborate with stakeholders across multiple countries, and help deliver innovative monitoring solutions that improve service visibility, operational efficiency and customer experience. The successful candidate will play an important role in engineering monitoring platforms, evaluating new technologies, supporting solution design activities, and driving automation and integration initiatives.</p>
<h4>What you’ll do</h4>
<ul>
<li>Design, install, configure, build and deploy enterprise monitoring environments and monitoring tool platforms.</li>
<li>Deliver proof of value and proof of concept activities to demonstrate platform capabilities and support business growth opportunities.</li>
<li>Assess emerging technologies and vendors, identifying opportunities to improve monitoring capabilities and services.</li>
<li>Develop and implement technical solutions, integrations and automation aligned to customer and business requirements.</li>
<li>Support project and transition planning through technical expertise, solution estimations and design decisions.</li>
<li>Collaborate with business stakeholders, architects and process owners to define, design and deliver monitoring solutions.</li>
<li>Contribute to the successful delivery of monitoring system implementations and engineering projects within agreed timelines.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Bachelor’s degree in engineering, information technology, telecommunications, or a related discipline.</li>
<li>Experience working within service management, monitoring, observability or IT operations environments.</li>
<li>Knowledge of monitoring and IT operations management platforms, including Micro Focus ITOM technologies such as Operations Bridge, Universal Discovery, SiteScope, BSM/APM and related solutions.</li>
<li>Experience creating technical designs and low-level design documentation for engineering solutions.</li>
<li>Understanding of ITIL and IT service management processes, particularly change and configuration management.</li>
<li>Strong analytical, troubleshooting and problem-solving capabilities with a structured approach to delivery.</li>
<li>Experience with API development, SQL, scripting and programming languages such as Python, Java, JavaScript, PowerShell, Perl or Shell scripting.</li>
<li>Knowledge of Linux and Windows administration, web application servers and enterprise application environments.</li>
<li>Exposure to cloud-native technologies, containerisation and orchestration platforms such as Docker and Kubernetes.</li>
<li>Effective stakeholder management, communication and documentation skills.</li>
<li>Ability to work independently, prioritise effectively and take ownership of deliverables.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work on large-scale global monitoring and observability platforms supporting multiple Vodafone markets.</li>
<li>Exposure to enterprise technologies, cloud platforms, automation initiatives and modern IT operations practices.</li>
<li>Collaboration with international teams, architects, engineers and business stakeholders.</li>
<li>Opportunities to contribute to innovation, technology transformation and service improvement programmes.</li>
<li>A dynamic environment that supports professional development and continuous learning.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced monitoring and observability platform engineering.</li>
<li>Enterprise IT operations management and service management practices.</li>
<li>Automation, API integration and scripting techniques for operational efficiency.</li>
<li>Cloud, containerisation and Kubernetes-based operational technologies.</li>
<li>Technical solution design, stakeholder engagement and project delivery methodologies.</li>
<li>Vendor technology assessment and enterprise architecture collaboration.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>JOB DESCRIPTION</b></p><br><br><br><p><b>Job Title:</b></p><br><br><p>Parts Quality Assurance (PQA) – Specialist</p><br><br><p><b>Date:</b></p><br><br><p>13-01-2026</p><br><br><p><b>Name:</b></p><br><br><p>Bassem Rafea</p><br><br><p><b>Written by:</b></p><br><br><p>Mahmoud Mourad</p><br><br><br><p><b>Reports to:</b></p><br><br><p>PQA Assistant Manager</p><br><br><p><b>Approved by:</b></p><br><br><p><b>DRAFT </b></p><br><br><p>(Title, <u>not</u> Name)</p><br><br><br><p>(Jobholder)</p><br><br><p><b>Division/Dept:</b></p><br><br><p>QA</p><br><br><p><b>Approved by:</b></p><br><br><p>(Immediate Superior)</p><br><br><p><b>Reference No:</b></p><br><br><br><p><b>Approved by:</b></p><br><br><p>(Next level Superior)</p><br><br><br><p><b>1. JOB PURPOSE</b></p><br><br><p> <i>Summarise in one statement why this job exists; and how it contributes to the overall mission/objective of the organisation.</i></p><br><br><br><p>Ensuring that vehicle parts quality is managed properly on time to sustain plant quality, achieving recurrence prevention targets, and contributing effectively to parts defects analysis & problem solving.</p><br><br><br><p><b>2. ORGANISATIONALCHART </b></p><br><br><p><b><i> (Only</i></b><i> Job Titles)</i></p><br><br><br><p><span><b>QA function Head</b></span></p><br><br><p><b>PQA – Specialist</b></p><br><br><p><b>PQA Assistant Manager</b></p><br><br><p><b>PQA – senior associate</b></p><br><br><p><b>PQA – Specialist</b></p><br><br><p><br> <b>3. PRINCIPLE ACCOUNTABILITIES</b></p><br><br><p><i>List the expected end results that must be achieved in order to fulfil your job purpose and the activities that help in achieving these results. </i></p><br><br><br><p><b>EXPECTED END RESULTS</b></p><br><br><p><b>MAJOR ACTIVITIES</b></p><br><br><p><b>New model parts development [Support]</b></p><br><br><ul><li>Support in Validation of Part Submission Warrants PSW for new or modified parts to ensure supplier adherence to quality requirements and accountability.</li><li>Oversee the validation, approval, and implementation of supplier ramp-up plans, including the application of Firewall Activity for critical suppliers utilizing PQA resources (e.g., PQA Engineers, Foremen, GLs) to ensure successful safe launches.</li></ul><p><b>New Model Ramp-up [Responsible]</b></p><br><br><ul><li> Participate in Launching Audits at Start of Production (SOP) in collaboration with the Product Development (PD) team and designated Parts Quality Engineer(s) and perform Mass Production Trial audits upon completion of the ramp-up activities.</li></ul><p><b>Change Management [Responsible]</b></p><br><br><ul><li>Validate supplier-requested Design/Process Change Requests and Special Acceptance Applications, ensuring compliance with quality standards.</li></ul><p><b>Market Claims prevention [Responsible]</b></p><br><br><ul><li>Ensure customer satisfaction by investigating 3-MIS warranty claims for local parts’ quality concerns by resolving issues via the Drive portal. Ensure immediate, temporary (Q3), and permanent (Q4) corrective actions are taken within standard lead times.</li><li>Manage quality concern claims and reporting for local parts</li></ul><p><b>Concerns Resolution [Accountable]</b></p><br><br><ul><li>Support and follow up on quality concern claims and reporting for imported CKD & UCKD parts.</li><li>Validate supplier 8D claim replies to ensure root cause identification and effective countermeasures implementation through joint investigation and recurrence prevention audits. Confirm effectiveness of the applied actions via results review, consulting the PQA/E Manager/AM in the process as needed.</li></ul><p><b>Operations activities [Responsible]</b></p><br><br><ul><li>Review and update daily PQA reports to provide plant management with timely updates.</li><li>Collaborate with PQA Engineers to assess and improve part quality through data analysis, continuously enhancing production processes, engaging with Local suppliers, overseas suppliers, and supporting plant manufacturing teams.</li><li>Support in issuance of the Monthly Quality Meeting MQM Reports and ensure active implementation of PDCA-SDCA</li></ul><br><p><b>4. MAJOR CHALLENGES</b></p><br><br><p><i>Describe the major challenges you face in carrying out your job, and what you do in order to overcome them.</i></p><br><br><br><p>Uneven load due to concerns for multiple suppliers in same time, however seeking support from PQA AM for other PQA team members can overcome this issue.</p><br><br><br><p><b>5. KEY INTERACTIONS </b></p><br><br><p><i>Who (internal/external) does this position interact with on a regular basis to perform this role? How often and for what purpose? </i></p><br><br><p>Internal</p><br><br><p>External</p><br><br><ul><li> PC & SCM</li><li>MRP</li></ul><ul><li>Local supplier</li><li>Overseas supplier</li></ul><br><p><b>6.</b> <b>DIMENSIONS</b></p><br><br><p><i>List the data which will reflect the scope and scale of activities concerning your job.</i></p><br><br><p><i> (These should be quantifiable numerical amounts) </i></p><br><br><p>Total Team Size:</p><br><br><br><p><b>7. SKILLS AND KNOWLEDGE</b></p><br><br><p><i> State the minimum acceptable proficiency for <u>this job</u>. Do <u>not</u> state incumbent-specific information</i></p><br><br><br>EDUCATIONAL QUALIFICATIONS<ul><li>Bachelor of Science in Relevant manufacturing / engineering degree</li><li>1-3 years in car manufacturing process management</li><li>Ability to carry out shift working.</li><li>Good knowledge standards such as ISO 9001, 14001.</li></ul><br>RELEVANT EXPERIENCE<p> • 1-3 years in relevant functions. </p><br><br><br>PERSONAL CHARACTERISTICS & BEHAVIOURS<ul><li>Excellent written and verbal presentation skills</li><li>Ability to work within cross-functional / Cross-Cultural team members</li><li>Competent in problem solving, team building</li><li>Fluent English.</li><li>Excellent communication skills.</li><li>Excellent user of Microsoft Office tools (Excel, Word, PowerPoint) Strong drive to achieve results.</li></ul><p><b>8. APPROVAL</b></p><br><br><br><p><b>Date</b></p><br><br><p><b>Comments</b></p><br><br><p><b>Date</b></p><br><br><p><b>Job Holder</b></p><br><br><p><b>Immediate Superior</b></p><br><br><p><b>Next Level Senior</b></p><br><br><br><br><br><br>Giza Egypt<br> </div>
Main Duties & Responsibilities:<br>Lead the end-to-end ICT operations of a major, complex project and ensure stable, secure and cost-effective service delivery in line with the contract, approved scope and client expectations. Act as the primary operational interface with the client, consultants, internal stakeholders, OEMs and subcontractors, and lead service reviews, escalations and governance meetings. Own service performance against contractual SLAs, KPIs and OLAs, including availability, response and resolution times, backlog, repeat incidents, customer satisfaction and service quality. Establish and manage the operating model for the Service Desk, NOC and field support functions, including 24/7 shift coverage, on-call arrangements, escalation paths and delegation plans. Manage day-to-day operations across the project's ICT environment, including networks, data center infrastructure, servers, storage, virtualization, backup, unified communications and related enterprise platforms. Ensure effective implementation of ITIL-aligned incident, service request, problem, change, configuration, asset, knowledge, availability and capacity management processes. Lead major-incident response, coordinate technical recovery and stakeholder communications, and ensure timely root-cause analysis and closure of corrective and preventive actions. Plan and control preventive and corrective maintenance activities while minimizing service disruption and ensuring adherence to approved maintenance windows and method statements. Maintain complete and accurate operational documentation, including SOPs, MOPs, EOPs, escalation matrices, runbooks, as-built records, asset registers, CMDB data, warranties and support entitlements. Control operational readiness and transition from implementation to steady-state operations, ensuring that systems, documentation, tools, spares, training and support agreements meet acceptance criteria. Ensure effective infrastructure monitoring, event management, performance analysis and capacity forecasting, and recommend improvements before service degradation occurs. Coordinate operational cybersecurity controls, including privileged access, patching, vulnerability remediation, endpoint protection, logging and security-incident response, with the responsible security function. Maintain business continuity and disaster recovery readiness; verify backups and restoration procedures and coordinate scheduled recovery tests and improvement actions. Manage ICT changes and releases through documented risk assessment, approvals, implementation plans, rollback plans, testing and post-implementation review. Manage OEMs, maintenance providers and subcontractors; monitor their obligations, performance, renewals, deliverables and escalation commitments. Prepare and control the project operations budget, resource plan and cost center, identify savings without reducing service quality, and provide accurate cost and forecast reporting. Control operational spares, tools, licenses and consumables, and coordinate warranty claims, repair cycles and replenishment with Procurement, Logistics and Warehouse teams. Develop team objectives, responsibilities and performance measures; coach and assess team members and maintain succession, competency and training plans. Identify operational risks, dependencies and recurring service issues, maintain mitigation plans and escalate material concerns promptly to project and executive management. Ensure compliance with company policies, client requirements, applicable standards, audit controls, HSE requirements and all approved operational procedures. Issue accurate daily, weekly and monthly operational dashboards and management reports, highlighting service performance, risks, incidents, capacity, costs and required decisions. Drive continual service improvement through trend analysis, automation, lessons learned, customer feedback and measurable improvement initiatives.<br>Job Specifications & Qualifications:Bachelor's degree in Communications, Computer Engineering, Computer Science, Information Technology or a related discipline. Minimum 10 years of relevant ICT operations and service-management experience, including at least 5 years in a managerial role within a large-scale or mission-critical environment. Proven experience with an ICT system integrator, managed-services provider or major enterprise project, managing multidisciplinary technical teams and third parties. Strong practical knowledge of enterprise network, computing, storage, virtualization, backup, monitoring, service-desk and data-center operations. Demonstrated experience managing 24/7 services, SLAs/KPIs, major incidents, problem management, change control, operational reporting and continual service improvement. ITIL 4 Managing Professional or equivalent certification is preferred; PMP, PRINCE2 or a relevant service/project-management certification is an advantage. Relevant technical certifications such as Cisco, Microsoft, VMware, Red Hat, cloud or cybersecurity certifications are an advantage. Experience in operational budgeting, resource planning, vendor and contract management, risk management and client-facing service governance. Strong leadership, decision-making, analytical, negotiation, presentation and stakeholder-management capabilities. Ability to perform effectively under pressure, lead during critical incidents and manage competing priorities in a changing project environment Other Skills (Interpersonal, Language, Computer):Fluent spoken and written Arabic and English. Advanced proficiency in service-management/ticketing systems, network and infrastructure monitoring tools, Microsoft Office and management-reporting dashboards. Strong customer orientation, ownership, communication, coaching and cross-functional collaboration skills.
Job Purpose:<br>Responsible for the day to day management, coordination, and delivery of assigned FF&E packages for the project, including Wooden Furniture, Decorative Lighting, Fabrics & Curtains, Accessories, Rugs, and other related FF&E items. This role requires a strong blend of design, technical, procurement, commercial, and project management skills to effectively manage FF&E packages and ensure that all deliverables meet the project's aesthetic, functional, quality, budget, and programme requirements. The FF&E Manager will manage and coordinate the FF&E process from sourcing and selection through specification, procurement, production, quality control, delivery, installation, and final handover, working in close coordination with the Senior Procurement Manager and relevant internal and external stakeholders, and in line with the overall procurement strategy, commercial framework, and company policies.<br>Job Responsibilities:<br>FF&E Coordination: Review and coordinate FF&E packages, ensuring alignment with the approved design, budget, programme, quality standards, and project requirements. Coordinate with the procurement team to manage the sourcing, tendering, supplier evaluation, negotiation, and ordering of FF&E packages. Review supplier quotations and proposals and support negotiations to achieve competitive pricing, suitable lead times, and favorable commercial terms. Sourcing and Selection: Research and identify suitable FF&E products, materials, finishes, supplier recommendation, and manufacturers in line with the approved design and project requirements, including alternatives in accordance with the established procurement strategy. Specification & Technical Coordination: Develop, review, and maintain detailed FF&E specifications, including product descriptions, dimensions, materials, finishes, and installation requirements. Review shop drawings, samples, mock-ups, and technical submissions to ensure compliance with the approved design and project requirements. Vendor Coordination: Coordinate with the procurement team throughout the RFQ/tendering, technical evaluation, supplier comparison, approval, ordering, and follow-up processes. Prepare technical and commercial evaluations and provide recommendations to support procurement decisions. Ensure all procurement activities are conducted in accordance with the approved procurement strategy, procedures, and delegated authority. Commercial Negotiations: Support the Senior Procurement Manager in supplier negotiations, commercial evaluations, cost comparisons, value engineering, and cost optimization initiatives. Monitor supplier quotations, pricing, lead times, payment terms, and other commercial conditions and highlight opportunities, risks, and deviations requiring management review or approval. Quality Assurance: Conduct inspections of FF&E items during all phases of production, delivery and after installation to ensure they meet the required standards and specifications, addressing any discrepancies or issues promptly. Coordinate factory inspections, pre-shipment inspections, and site inspections to ensure FF&E items comply with approved specifications, samples, drawings, and required quality standards. Team Coordination: Coordinate and support to FF&E specialists and team members working on assigned packages. Allocate and monitor activities, ensure timely follow-up, and maintain consistent quality of deliverables. Escalate resource requirements, performance concerns, and significant issues to the Senior Procurement Manager. Procurement Governance & Compliance: Ensure all FF&E activities are undertaken in accordance with company procurement policies, approved processes, project requirements, and delegated authorities. Maintain appropriate documentation and approval records for all assigned packages.<br><br>Required Skills & Qualifications:Educational Background: A bachelor’s degree in interior design or a related field Architectural / applied art. Experience: 6-8 years of experience in FF&E design, procurement, coordination, or project execution, preferably within the hospitality, hotel, resort, or high-end residential sectors. Design Proficiency: Strong understanding of design principles, color, materials, finishes, furniture, lighting, fabrics, upholstery, accessories, and interior applications. Technical Skills: Strong knowledge of FF&E materials and manufacturing processes, with the ability to read and review technical drawings, shop drawings, specifications, and FF&E schedules. Proficiency in Auto CAD and Excel; knowledge of procurement or project management software is an advantage. Procurement & Commercial Skills: Good understanding of FF&E procurement processes, supplier evaluation, tendering, negotiation, cost control, lead times, and commercial terms. Project Management: Ability to manage multiple FF&E packages and suppliers simultaneously, with strong organizational skills, attention to detail, and the ability to meet demanding project deadlines. Leadership & Coordination: Ability to coordinate and guide FF&E team members and effectively manage relationships with internal teams, consultants, suppliers, manufacturers, contractors, and site teams. Communication: Excellent verbal and written communication skills, with the ability to effectively communicate with multidisciplinary teams and external partners.<br>Problem-Solving: Strong analytical and problem-solving abilities to proactively address challenges arising during the design, procurement, manufacturing, delivery, and installation processes.<br>Quality & Detail Orientation: Strong commitment to quality and design excellence, with the ability to identify discrepancies and ensure that FF&E items are delivered and installed in accordance with the approved design and required standards.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Role We're hiring a Creative & Design Director to own AllCare's creative and design function across GTM.<br> This person will be responsible for setting the creative direction while managing the team, priorities, quality, and delivery across all marketing channels.<br> This is a hands-on leadership role for someone who combines strong creative judgment with the ability to manage and elevate a multidisciplinary design team.<br> You'll translate marketing strategy and briefs into compelling creative concepts, ensure a consistently high visual standard, and make sure the team is focused on the right work and delivering it effectively.<br> You'll directly manage our creative team, including design and 3D/motion resources, while partnering closely with Performance Marketing and web resources to ensure creative supports both the brand and measurable GTM goals.<br> What You'll Own Creative Team Leadership: Manage and develop a multidisciplinary creative team, providing direction, feedback, development, and day-to-day support.<br> Creative Direction: Own the visual direction of the AllCare brand across web, social media, campaigns, presentations, video, events, sales materials, and other GTM touchpoints.<br> Campaign Concepts: Translate marketing strategies, briefs, and business objectives into strong creative concepts and campaign directions.<br> Brand Quality & Consistency: Maintain and evolve a cohesive visual identity while ensuring all creative work meets a consistently high standard.<br> Creative Review: Review, critique, and elevate the team's creative output, providing clear and actionable feedback from concept through final delivery.<br> Team Priorities & Delivery: Manage workload, priorities, timelines, and project allocation across the creative team to ensure high-quality work is delivered on time.<br> Performance Creative: Partner closely with Performance Marketing on campaign concepts, creative testing, iteration, and performance-driven assets.<br> Web & Landing Pages: Partner with web and development resources on website and landing-page creative, ensuring strong visual execution, clear messaging, and effective user experiences.<br> Cross-Functional Collaboration: Partner with marketing, content, sales, product, and leadership to understand business needs and translate them into effective creative.<br> Creative Operations: Build clear processes for briefs, feedback, approvals, prioritization, and delivery so the creative function can operate efficiently as demand grows.<br> Compensation & Benefits: Competitive package of USD $1,800–$2,200 per month (including performance bonus) , commensurate with experience, portfolio, and demonstrated leadership.<br> Schedule: Monday–Friday, 9:00 AM – 5:00 PM PST Location: Remote (Egypt-based candidates only) US holiday calendar — you're off when your US-based team is off (Thanksgiving, Christmas, Memorial Day, Labor Day, and more).<br> Health benefits and paid time off.<br> What We're Looking For Above all: a strong creative leader who knows how to get great work out of a team.<br> We're looking for someone with exceptional visual judgment who can establish the creative direction, translate strategy into compelling concepts, and ensure the team consistently delivers at a high level.<br> Proven Experience: 6–8+ years of professional experience in brand, marketing, or visual design, including at least 2 years managing creative or design teams.<br> Creative Leadership: Demonstrated experience managing designers and multidisciplinary creative talent, including assigning work, setting priorities, reviewing output, and developing team members.<br> Exceptional Portfolio: A strong portfolio demonstrating sophisticated work across digital, web, brand campaigns, marketing creative, and presentation design.<br> Design Expertise: Expert proficiency in Figma and Adobe Creative Suite , with a strong understanding of modern design workflows and production.<br> Design Fundamentals: Exceptional typography, layout, composition, branding, and art-direction skills with a highly developed visual eye.<br> Concept Development: Ability to take marketing strategy, business objectives, or loosely defined briefs and turn them into clear creative concepts and visual direction.<br> Multidisciplinary Direction: Experience directing work across graphic design, web, motion graphics, video, animation, and 3D.<br> Performance Mindset: Understanding of how creative contributes to campaign performance, with experience partnering with growth or performance marketing teams on testing and iteration.<br> Project & Priority Management: Strong ability to manage multiple projects, competing priorities, deadlines, and team capacity in a fast-moving environment.<br> Communication: Excellent written and verbal English, with the ability to clearly articulate creative decisions, give constructive feedback, and collaborate with stakeholders.<br> Nice to Have Experience leading creative for technology, healthcare, SaaS, AI, or other high-growth companies.<br> Experience managing an in-house creative or design team.<br> Experience creating for both B2B and consumer audiences.<br> Experience with paid social, performance marketing, and conversion-focused creative.<br> Strong understanding of web and landing-page design and conversion principles.<br> Experience directing motion design, video production, and 3D creative.<br> Experience working with US-based brands or marketing teams.<br> Startup or high-growth experience building creative processes and systems from the ground up.<br></span> </div>