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<p>Respond to customer inquiries about real estate projects (unit sizes, finishing types, payment plans, delivery schedules).</p><p>&nbsp;Prepare customer files and coordinate handover procedures with legal and finance departments.</p><p>&nbsp;Attend pre-delivery inspections (PDI) with customers and quality team, and document snag lists.</p><p>&nbsp;Follow up on maintenance requests during the warranty period until full closure.</p><p>&nbsp;Log and manage complaints in the CRM system, and coordinate with technical and legal teams to resolve them.</p><p>&nbsp;Coordinate with the New Urban Communities Authority (NUCA) and banks for customer document completion when needed.</p><p>&nbsp;Prepare weekly KPI reports (satisfaction rate, resolution time, repeated complaints).</p><p><strong>Requirements</strong></p><ul><li><p>Customer Service Representative (Real Estate Development)</p><p>&nbsp;Bachelor's degree (Business Administration, Law, Languages, or Commerce preferred).</p><p>&nbsp;Minimum 2 years of experience in customer service within a Real Estate Development company&nbsp;</p><p>&nbsp;Brokerage or real estate marketing experience alone will not be accepted.</p><p>&nbsp;Proficiency in MS Excel and CRM systems (Odoo, SAP, or similar).</p><p>&nbsp;Good command of English (reading/writing – for Egyptian expats or foreign clients).</p><p>&nbsp;Strong problem-solving skills and ability to handle angry customers professionally.</p></li></ul><p></p>

<p>Are you ready to elevate your career in the heart of Alexandria, Egypt? We are actively seeking two highly motivated and experienced <strong>General Accountants</strong> to join our dynamic team! This is an exceptional opportunity for accounting professionals eager to make a significant impact within a fast-paced environment that spans across the vital sectors of Banking, Logistics/Supply Chain, and general Accounting/Finance. If you thrive in an on-site setting, embrace challenges, and possess a keen eye for financial precision, we want to hear from you!</p><p><strong>Overview:</strong> As a General Accountant, you will be a cornerstone of our financial operations, ensuring accuracy, compliance, and strategic financial insight. You'll be instrumental in maintaining the integrity of our financial records and contributing to the overall financial health of the organization.</p><ul><li><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Manage and maintain all aspects of the general ledger</strong>, ensuring accuracy and compliance with accounting principles.</p></li><li><p>Perform comprehensive <strong>financial analysis</strong> to support decision-making and identify trends.</p></li><li><p>Prepare and analyze <strong>financial statements and reports</strong>, providing clear and concise insights.</p></li><li><p>Execute precise <strong>account reconciliations</strong> and resolve discrepancies promptly.</p></li><li><p>Assist in the preparation of budgets and forecasts, contributing to strategic <strong>financial management</strong>.</p></li><li><p>Ensure compliance with relevant financial regulations and internal policies.</p></li><li><p>Collaborate with various departments to gather financial data and provide support.</p></li><li><p>Participate in internal and external audits, providing necessary documentation and explanations.</p></li></ul></li><li><p><strong>Skills &amp; Technologies:</strong> You will leverage your expertise in <strong>Accounting</strong>, <strong>Finance</strong>, and <strong>Financial Analysis</strong> daily. Proficiency with ERP systems and advanced Excel skills are highly valued. A solid understanding of financial reporting standards and practices is essential.</p></li><li><p><strong>Growth Opportunities:</strong> We are committed to your professional development. You will have opportunities to deepen your expertise in diverse financial domains, take on more complex challenges, and potentially grow into senior financial roles within our expanding organization.</p></li><li><p><strong>Team &amp; Culture:</strong> Join a collaborative and supportive team that values precision, innovation, and continuous learning. Our on-site environment in Alexandria fosters strong teamwork and open communication, ensuring you are always supported in your role.</p></li><li><p><strong>Impact:</strong> Your contributions will directly influence our financial stability and strategic direction. You will play a crucial role in optimizing financial processes and providing the data necessary for informed business decisions across critical industry sectors.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience the Thrill of Financial Mastery!</strong> We're looking for passionate professionals ready to tackle exciting challenges.</p></li><li><p><strong>Required Skills:</strong></p><ul><li><p>A proven track record in <strong>Accounting</strong>, <strong>Finance</strong>, and <strong>Financial Management</strong>.</p></li><li><p>Exceptional abilities in <strong>Financial Analysis</strong>, including strong analytical and problem-solving skills.</p></li><li><p>Demonstrated proficiency in General Ledger management, account reconciliation, and financial reporting.</p></li><li><p>Solid understanding of auditing principles and practices.</p></li><li><p>Expertise in utilizing Microsoft Excel for complex financial modeling and data analysis.</p></li><li><p>Experience with ERP systems is highly advantageous.</p></li><li><p>Strong communication and interpersonal skills to collaborate effectively with internal and external stakeholders.</p></li><li><p>A meticulous <strong>attention to detail</strong> and a commitment to accuracy.</p></li></ul></li><li><p><strong>Experience Requirements:</strong></p><ul><li><p>A minimum of <strong>3-7 years of progressive experience</strong> in an accounting or finance role.</p></li><li><p>Proven ability to manage multiple financial tasks in a fast-paced environment.</p></li></ul></li><li><p><strong>Career Level Expectations:</strong></p><ul><li><p>This role is perfect for an <strong>Experienced</strong> professional eager to take on significant responsibilities and contribute meaningfully from day one.</p></li></ul></li></ul><p></p>

<ul><li><p>Monitor real-time call volumes, chat, email, and other customer interactions.</p></li><li><p>Track agent adherence and attendance against schedules.</p></li><li><p>Ensure Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are met.</p></li><li><p>Identify staffing gaps and recommend immediate corrective actions.</p></li><li><p>Coordinate with Workforce Management (WFM), Operations, and Team Leaders to optimize staffing.</p></li><li><p>Manage queue performance, occupancy, Average Handle Time (AHT), and wait times.</p></li><li><p>Generate real-time performance reports and dashboards.</p></li><li><p>Escalate operational issues that may impact customer experience.</p></li><li><p>Support intraday planning by recommending schedule adjustments, overtime, or voluntary time off (VTO).</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Excellent knowledge of Workforce Management principles.</p></li><li><p>Advanced Microsoft Excel skills.</p></li><li><p>Experience with WFM tools .</p></li><li><p>Strong communication and stakeholder management skills.</p></li><li><p>Ability to work under pressure in a fast-paced environment.</p></li><li><p>High attention to detail and time management.</p></li></ul><p></p>

<p><strong>Field Visits &amp; Market Surveys</strong></p><ul><li><p>Conduct structured field visits to target prospects (e.g., retail, manufacturing, services, hospitality) to gather operational pain points and software needs.</p></li><li><p>Administer market research surveys to key decision-makers (CFOs, IT Managers, Operations Managers) to map out software usage trends and market demand.</p></li><li><p>Document client feedback.</p></li></ul><p><strong>Market Intelligence &amp; Research</strong></p><ul><li><p>Analyze local competitor offerings, pricing strategies, and product positioning within the ERP/B2B market.</p></li><li><p>Identify underserved market segments and potential verticals for expansion.</p></li><li><p>Maintain and update a structured database of target companies and industry contacts.</p></li></ul><p><strong>Commercial &amp; Sales Support</strong></p><ul><li><p>Qualify incoming and field-discovered leads before passing them to senior commercial leadership.</p></li><li><p>Assist in preparing market summary reports, pitch decks, and survey data insights for strategic decision-making.</p></li><li><p>Represent the company professionally during preliminary client touchpoints and field engagements.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Experience &amp; Education</strong></p><ul><li><p><strong>Education:</strong> Bachelor’s degree in Business Administration, Marketing, IT or a related field.</p></li><li><p><strong>Experience:</strong> +2 years of experience in market research, field sales, or business development (prior experience in software/IT/SaaS is a strong plus).</p></li></ul><p><strong>Technical &amp; Analytical Skills</strong></p><ul><li><p>Proficiency in Microsoft Excel / Google Sheets for data collection and reporting.</p></li><li><p>Basic understanding of enterprise software concepts (ERP, CRM, POS, or inventory management).</p></li><li><p>Experience using survey tools (e.g., Google Forms, Typeform) or CRM software is preferred.</p></li></ul><p><strong>Soft Skills &amp; Core Competencies</strong></p><ul><li><p><strong>Strong Communication &amp; Interpersonal Skills:</strong> Comfortable approaching decision-makers in person and over the phone.</p></li><li><p><strong>Resourcefulness &amp; Initiative:</strong> Able to work independently in the field with minimal supervision.</p></li><li><p><strong>Analytical Mindset:</strong> Capacity to translate field observations and survey responses into actionable insights.</p></li><li><p><strong>Mobility:</strong> Willingness to travel locally for field visits and site surveys.</p></li></ul><p>&nbsp;</p><p></p>

<ul><li><p>Oversee office &amp; apartment hygiene and coordinate cleaning work</p></li><li><p>Monitor inventory levels for office supplies and pantry materials</p></li><li><p>Assist with supplier sourcing, invoice organization, &amp; monthly expense reconciliations</p></li><li><p>Handle utility bill payments (water, electricity, internet) &amp; coordinate on-site repairs</p></li><li><p>Support the planning and execution of company activities.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s Degree: university degree in Business Administration, Management, or a related field.</p></li><li><p>Work Experience: Entry-level positions may accept fresh graduates or 1–3 years of experience.</p></li><li><p>Fluent in English (both spoken and written communication).</p></li></ul><p></p>

<p><strong>Company Description</strong> Felopateer Palace is Egypt’s premier destination for luxury watches and jewelry, offering a curated selection of multi-brand timepieces and exquisite accessories. The company focuses on providing a refined retail experience that highlights craftsmanship, heritage, and innovation. Customers can explore a wide range of iconic international brands in a sophisticated retail environment. Team members join a culture that values expertise, personalized service, and a passion for luxury. Working at Felopateer Palace means contributing to an elevated experience for every visitor.</p><p><strong>Role Description</strong></p><p>We are seeking a detail-oriented, highly organized<strong> Retail CRM Coordinator</strong> to join our retail team. In this role, you will be purely responsible for the accurate input, maintenance, and organization of customer data within our Odoo Customer Relationship Management (CRM) platform. You will ensure that all client information collected across our retail stores is cleanly recorded, formatted, and segmented to support our client relations and marketing teams.</p><p>This role requires high typing accuracy, system familiarity, and a strong commitment to data confidentiality.</p><p><strong>Key Responsibilities</strong></p><ul><li><p><strong>Odoo Data Entry:</strong> Accurately and efficiently input customer profiles, contact details, and tags from physical or digital store logs into Odoo CRM.</p></li><li><p><strong>Lead &amp; Opportunity Log:</strong> Maintain order in the CRM pipeline, ensuring new store walk-ins or VIP clients are correctly logged into the system.</p></li><li><p><strong>Data Cleaning &amp; Deduplication:</strong> Utilize Odoo's Data Cleaning modules to identify, review, and merge duplicate customer entries, eliminating record inconsistencies.</p></li><li><p><strong>Field Standardization:</strong> Enforce data formatting rules within Odoo (e.g., proper text capitalization, removing extra spaces, and standardizing country codes/phone numbers).</p></li><li><p><strong>Data Integrity:</strong> Handle sensitive customer details with the highest level of integrity, strictly adhering to company data privacy policies.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience:</strong> Proven experience in data entry, administrative support, or a clerical role. <strong>Direct experience working with Odoo ERP / Odoo CRM is highly preferred.</strong></p></li></ul><ul><li><p><strong>Technical Skills:</strong> Fast and accurate typing skills; comfort working with digital databases, spreadsheets (Excel/Google Sheets).</p></li><li><p><strong>Attention to Detail:</strong> Deep focus on accuracy to prevent typos, misspellings, or incorrect data tagging within the database.</p></li><li><p><strong>Reliability:</strong> High level of commitment to the assigned shift schedule (10:00 AM – 5:00 PM or 2:00 PM – 10:00 PM).</p></li></ul><p></p>

<p><strong>Job Summary</strong><br>We are seeking a detail-oriented, English-speaking Client Onboarding &amp; Compliance Specialist to manage new client transactions, business filings, and compliance documentation for US-based clients. The ideal candidate is highly organized, works independently, and handles administrative, financial, and regulatory tasks with accuracy. Training will be provided to successful candidates.<br><br><strong>Working Hours:</strong> 9:00 AM – 6:00 PM New York Time (<strong>3:00 PM – 12:00 AM Egypt Time; shifts one hour during US Daylight Saving changes</strong>)</p><p><strong>Requirements</strong></p><p>Requirements:</p><p></p><ul><li><p><strong>Fluent English (written and spoken) — required</strong></p></li><li><p>Strong attention to detail and accuracy</p></li><li><p>Excellent organizational and time-management skills</p></li><li><p>Ability to manage multiple clients and deadlines simultaneously</p></li><li><p>Ability to work independently and problem-solve<br></p></li></ul><p>Responsibilities:</p><p></p><ul><li><p>Board new client transactions (engagement, recurring, ACH)</p></li><li><p>Download and organize all bank statements</p></li><li><p>Using Company CRM — adding, tagging, and modifying client records</p></li><li><p>Prepare documentation for cases (Sales Tax, USDA, SBA, Tobacco, Vape, etc.)</p></li><li><p>File multi-state sales tax (NYS, NJ, PA, WV, SC, and others) on monthly, quarterly, semi-annual, and annual schedules</p></li><li><p>Form new companies (C-Corp, S-Corp, LLC)</p></li><li><p>Apply for business licenses (Sales Tax, Tobacco, Vape, Food Processing, EBT, WIC, etc.)</p></li><li><p>Work one-on-one with a supervisor on assigned tasks</p></li><li><p>Resolve client issues independently when no escalation is required<br></p></li></ul><p>Pluses:<br></p><ul><li><p>Familiarity with American systems and business practices</p></li><li><p>Experience with international clients</p></li><li><p>Background in accounting, tax, or financial services<br></p></li></ul><p></p><p></p>

<p>• Prepare accurate and timely monthly, quarterly, and annual financial statements.<br>• Analyze sales, costs, profitability, and cash flow to provide valuable business insights.<br>• Consolidate financial data across departments and subsidiaries for management and statutory reporting.<br>• Collaborate with the Supply Chain team to ensure proper inventory control and accurate product costing.<br>• Maintain and update the Chart of Accounts to ensure financial accuracy and consistency.<br>• Support internal and external audits by preparing schedules, reports, and required documentation.<br>• Assist with budgeting, forecasting, and financial planning by providing meaningful variance analysis.<br>• Identify and implement process improvements to enhance reporting efficiency and accuracy.<br>• Standardize financial reporting templates and KPIs across departments.<br>• Coordinate with the IT team to automate reporting processes and improve data quality.<br></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Accounting.</p></li><li><p>5–8 years of experience </p></li><li><p>Strong proficiency in Microsoft Excel and MS Office.</p></li><li><p>Good English Commencation Skills.<br></p></li></ul><p></p>

<ul><li><p>Engage with customers in-store to understand their needs and recommend suitable Apple products, solutions, and accessories.</p></li><li><p>Deliver hands-on product demonstrations that showcase key features and benefits to enhance the customer experience.</p></li><li><p>Maintain up-to-date knowledge of Apple products, software, and promotions to provide accurate information and advice.</p></li><li><p>Assist customers with product selection, financing options, and after-sales support to ensure a seamless buying journey.</p></li><li><p>Achieve individual and store sales targets through proactive customer engagement and upselling techniques.</p></li><li><p>Handle customer inquiries, resolve issues, and ensure high levels of customer satisfaction.</p></li><li><p>Participate in ongoing training sessions to stay current with the latest Apple technologies and retail best practices.</p></li><li><p>Support store merchandising, inventory management, and visual displays to create an inviting shopping environment.</p></li><li><p>Collaborate with team members to organize in-store events, product launches, and promotional activities.</p></li><li><p>Accurately process sales transactions and maintain records in accordance with company policies.</p></li></ul><p><strong>What will we provide?</strong></p><ul><li><p><strong>&nbsp;</strong>Competitive Salary (Lead market )</p></li><li><p>Attractive Commission and Incentives</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>From 0 to 1 year of experience in sales, retail, or customer service roles.</p></li><li><p>Maximum age 28</p></li><li><p>Excellent communication and interpersonal skills with a customer-centric approach.</p></li><li><p>Strong interest in technology, particularly Apple products and solutions.</p></li><li><p>Ability to quickly learn and convey technical information to customers.</p></li><li><p>Demonstrated ability to work effectively in a fast-paced, team-oriented environment.</p></li><li><p>Flexibility to work on-site and adapt to varying schedules, including weekends and holidays.</p></li><li><p>Goal-oriented mindset with a drive to achieve and exceed sales targets.</p></li><li><p>Very good English</p></li></ul><p></p>

<ul><li><p>Greet and welcome visitors, clients, and guests in a professional and courteous manner.</p></li></ul><ul><li><p>Manage the front desk and ensure the reception area is organized, clean, and presentable at all times.</p></li><li><p>Answer, screen, and direct incoming phone calls promptly and professionally.</p></li><li><p>Receive, register, and coordinate visitor access in accordance with company procedures.</p></li><li><p>Schedule and coordinate meetings, meeting rooms, and visitor appointments.</p></li><li><p>Handle incoming and outgoing mail, courier services, and deliveries.</p></li><li><p>Maintain accurate visitor logs and reception records.</p></li><li><p>Provide administrative support to various departments as required.</p></li><li><p>Respond to general inquiries and direct requests to the appropriate departments.</p></li><li><p>Coordinate with internal departments to ensure a smooth visitor and employee experience.</p></li><li><p>Update and maintain customer and visitor information using the company's CRM system.</p></li><li><p>Assist in preparing reports, correspondence, and other administrative documents.</p></li><li><p>Monitor office supplies for the reception area and request replenishment when needed.</p></li><li><p>Ensure confidentiality of company and visitor information.</p></li><li><p>Support company events, meetings, and internal activities when required.</p></li><li><p>Perform any other administrative duties assigned by the direct manager.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Qualifications<br>• Bachelor's degree in Business Administration or any related field.<br>• 1–3 years of experience as a Receptionist, Front Desk Officer, Customer Service Representative, or a similar role.<br>• Excellent verbal and written communication skills in Arabic and English.<br>• Professional appearance and customer-oriented attitude.<br>• Strong interpersonal and communication skills.<br>• Experience using CRM systems .<br>• Proficiency in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint).<br>• Ability to handle phone calls, visitors, and administrative tasks efficiently.<br>• Strong attention to detail and problem-solving skills.<br>• Ability to work under pressure and maintain a positive attitude.<br>• Experience in the real estate industry is a plus.<br></p></li></ul><p></p>

<p><strong>Senior Customs Clearance Specialist</strong></p><p>Location: Sheraton, Heliopolis – Cairo</p><p>Job Type: Full-time | On-site</p><p>Industry: Freight Forwarding, Logistics, &amp; Supply Chain</p><p>If you have solid experience in customs clearance and know how to manage a shipment from initial documentation all the way to final release... we have an opportunity worthy of your attention.</p><p>Customs clearance isn't just routine procedures; it is a fundamental element in the success of any international freight operation. If you have hands-on experience with CargoX and NAFEZA, understand the nuances of the Egyptian market and its requirements, and can navigate challenges quickly and efficiently, you might just be the candidate our client is looking for.</p><p></p><p><strong>Why This Opportunity?</strong></p><p>In this role, you will play an impactful part in day-to-day operations by ensuring the rapid release of shipments, minimizing delays, and ensuring full compliance with all customs regulations and procedures.</p><p>You will be part of a professional operations team, interacting directly with various stakeholders—from clients and suppliers to customs authorities, shipping lines, and government agencies—ensuring that clearance processes are executed with the highest levels of accuracy and efficiency.</p><p></p><p><strong>About Our Company</strong></p><p>Our company is a specialized logistics, freight forwarding, and supply chain company that delivers integrated solutions with a focus on operational efficiency, fast execution, and service quality.</p><p>They believe that success starts with their people, which is why they foster a professional work environment that empowers employees to develop their expertise, take ownership, and continuously contribute to operational improvement.</p><p></p><p><strong>What Will You Be Responsible For?</strong></p><ul><li><p>Managing the end-to-end customs clearance cycle for import and export shipments across Sea, Air, and Land transport, ensuring compliance with Egyptian customs regulations.</p></li><li><p>Reviewing all shipping documentation for accuracy and completeness prior to submission, following up on customs declarations through to final release.</p></li><li><p>Managing all operations on the CargoX platform and the NAFEZA system, from document uploads and verifying ACI/ACID data to fulfilling all regulatory requirements prior to dispatch.</p></li><li><p>Collaborating daily with customs authorities, customs brokers, shipping lines, and freight forwarders to handle operational bottlenecks or customs inquiries promptly.</p></li><li><p>Tracking performance metrics, analyzing root causes for delays, and proposing practical solutions to optimize clearance turnaround time and efficiency.</p></li></ul><p><strong>What This Opportunity Offers:</strong></p><ul><li><p>A chance to work within a specialized logistics and freight forwarding firm.</p></li><li><p>Exposure to diverse import, export, and customs clearance operations.</p></li><li><p>A collaborative and accountability-driven professional environment.</p></li><li><p>An opportunity to advance your technical and operational expertise in a key sector of the Egyptian market.</p></li><li><p>An impactful role where you directly contribute to operational efficiency and service quality.</p></li></ul><p></p><p><strong>Ready for the Next Step?</strong></p><p>If you have the required expertise, want to add real value, and are looking to grow your career within a company that values professionalism and talent, we look forward to receiving your application.</p><p><strong>Apply now</strong> and take your next career step with our client in one of the premier opportunities available in the logistics and freight forwarding sector.</p><p><strong>Requirements</strong></p><p><strong>You Are a Great Fit If You Have...</strong></p><ul><li><p>3 to 7 years of experience in customs clearance within Freight Forwarding, Logistics, or Customs Clearance companies.</p></li><li><p>Proven hands-on experience with CargoX, NAFEZA, and ACI procedures.</p></li><li><p>Deep knowledge of Egyptian customs laws and procedures, along with direct experience dealing with the Egyptian Customs Authority and regulatory bodies.</p></li><li><p>Solid expertise in reviewing import/export documentation, HS Code classification, and handling Air, Sea, and Land freight.</p></li><li><p>High attention to detail, strong organization, and the ability to multitask across several shipments simultaneously.</p></li><li><p>Excellent communication skills with the ability to build professional relationships with clients, suppliers, partners, and government entities.</p></li><li><p>Proficiency in Microsoft Excel; experience with ERP or TMS systems is a plus.</p></li></ul><p></p><p></p>

<p>Instamed Egy is looking for a Part-Time Medical Sales Representative.</p><p></p><p>Responsibilities:</p><p>- Visit hospitals, clinics, and medical centers.</p><p>- Promote and sell medical devices.</p><p>- Build strong customer relationships.</p><p>- Generate new customers.</p><p>- Follow up on quotations and achieve sales targets.</p><p><strong>Requirements</strong></p><p>- Bachelor's degree.</p><p>- Resident of Ismailia.</p><p>- Sales experience is preferred.</p><p>- Medical devices experience is a plus.</p><p>- Good communication and negotiation skills.</p><p>- Willing to travel.</p><p></p>

<ul><li><p>Prepare and maintain accurate financial records, including ledgers, journals, and account reconciliations for medical device transactions.</p></li><li><p>Assist in the preparation of monthly, quarterly, and annual financial statements in compliance with regulatory standards.</p></li><li><p>Process accounts payable and receivable, ensuring timely payments and collections from clients and suppliers.</p></li><li><p>Ensure compliance with tax regulations and assist in preparing tax returns and related documentation.</p></li><li><p>Monitor and report on financial transactions related to sales, procurement, and distribution of medical devices.</p></li><li><p>Contribute to process improvements and the implementation of accounting best practices.</p></li><li><p>Maintain confidentiality of financial data and adhere to company policies and ethical standards.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Accounting, Finance, or a related field.</p></li><li><p>Fresh graduate or up to 1 year of relevant accounting experience, preferably in the medical devices or healthcare sector.</p></li><li><p>Familiarity with accounting software and Microsoft Office Suite, especially Excel.</p></li><li><p>Strong attention to detail and high level of accuracy in data entry and financial analysis.</p></li><li><p>Strong communication skills for effective collaboration with cross-functional teams.</p></li><li><p>Understanding of basic accounting principles and financial reporting standards.</p></li><li><p>Willingness to learn and adapt to new accounting systems and processes.</p></li></ul><p></p>

<p></p><ul><li><p>Act as a front-line interface with customers of Vodafone Ireland Customers.</p></li><li><p>Role involves responding to customers over the phone and resolving their inquiries.</p></li><li><p>Maintaining the customer experience and providing the best image to the company.<br>&nbsp;</p></li></ul><p><strong><em>Benefits</em></strong></p><ul><li><p>Very Attractive Package</p></li><li><p>We work in a hybrid module (2 days a week from Office).</p></li><li><p>Laptop/PC provided from the company + Internet allowance.</p></li><li><p>5 working days + 2 days off (Rotational)</p></li><li><p>Annual balance.</p></li><li><p>Profit share</p></li><li><p>Social, Medical insurance and life insurance</p></li><li><p>Annual Salary Increase</p></li></ul><h2></h2><ul><li><p>Fluent in English C1 is a Must</p></li><li><p>Graduates, and drop out are welcome to apply</p></li><li><p>Egyptian Nationality is a must.</p></li><li><p>Having experience in Call Centre (English Account) is a plus.</p></li><li><p>Soft and communication skills.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Fluent in English C1 is a Must</p></li><li><p>Graduates ONLY can apply.</p></li><li><p>Egyptian Nationality is a must.</p></li><li><p>Having experience in Call Centre (English Account) is a plus.</p></li><li><p>Soft and communication skills.</p></li></ul><p></p>

<ul><li><p>Design creative and engaging social media posts, stories, banners, and digital campaigns.</p></li><li><p>Create artwork for printed materials, including brochures, flyers, catalogs, roll-ups, banners, packaging, and promotional materials.</p></li><li><p>Develop marketing and branding materials that maintain a consistent visual identity.</p></li><li><p>Collaborate with the Marketing team to produce designs that support campaigns and product launches.</p></li><li><p>Prepare print-ready files according to production specifications.</p></li><li><p>Edit and retouch images when needed.</p></li><li><p>Ensure all designs are delivered on time and meet quality standards.</p></li><li><p>Stay updated with the latest design trends, tools, and best practices.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor's degree in Graphic Design, Fine Arts, or a related field.</p></li><li><p>3–5 years of experience in graphic design (or according to company requirements).</p></li><li><p>Strong portfolio showcasing social media and print design work.</p></li><li><p>Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).</p></li><li><p>Knowledge of print production and file preparation.</p></li><li><p>Strong creativity, attention to detail, and time management skills.</p></li><li><p>Ability to work independently and collaboratively in a fast-paced environment.</p></li></ul><p></p>

<p><strong>About the Role</strong><br>Al Abd is looking for a dedicated <strong>Trainer</strong> to join our Training &amp; Development team. The successful candidate will be responsible for developing and delivering training content related to Quality, Occupational Health &amp; Safety, and Food Safety, while coordinating logistics and communicating with relevant stakeholders to ensure smooth and effective training delivery.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Apply and ensure compliance with training policies and procedures</p></li><li><p>Deliver training sessions in a clear, engaging, and professional manner (verbal &amp; written)</p></li><li><p>Design and develop training content and materials</p></li><li><p>Coordinate training logistics (dates, venues, materials, attendance tracking)</p></li><li><p>Liaise with external training providers to obtain quotes and specifications</p></li><li><p>Prepare and maintain training models/templates (attendance sheets, evaluation forms, training contracts, etc.)</p></li><li><p>Evaluate training effectiveness and measure ROI against organizational goals</p></li><li><p>Conduct training sessions for factory workers and staff across branches as needed</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>2–4 years of experience in the <strong>FMCG industry</strong></p></li><li><p>Strong background in <strong>Quality &amp; Food Safety</strong></p></li><li><p>Experience in <strong>Occupational Health &amp; Safety</strong></p></li><li><p><strong>FSSC 22000</strong> certification is required</p></li><li><p>Relevant Bachelor's degree</p></li><li><p>TOT (Train the Trainer) certificate is a plus</p></li><li><p>Strong problem-solving and analytical skills</p></li><li><p>Excellent communication and presentation skills</p></li><li><p>Willingness to move between Al Abd branches and factories (Abu Rawash &amp; Shrabia)</p></li></ul><p></p>

<ul><li><p>Serve as the primary point of contact for all client complaints, service requests, and warranty issues, ensuring timely resolution and high customer satisfaction.</p></li><li><p>Plan, schedule, and coordinate periodic maintenance, service visits, and repairs across the client base.</p></li><li><p>Accompany technicians on visits to client premises, oversee on-site work quality, and manage the customer relationship during service.</p></li><li><p>Diagnose sanitaryware and plumbing issues, advise on solutions, and ensure repairs meet brand and company standards.</p></li><li><p>Supervise, guide, and help train technicians, raising their technical and customer-handling capabilities.</p></li><li><p>Support management in building the After-Sales Service department — helping define processes, service standards, SLAs, tracking tools, and reporting.</p></li><li><p>Maintain accurate records of complaints, service history, spare parts, and resolution timelines.</p></li><li><p>Provide feedback to management on recurring issues, product quality, and opportunities to improve service.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Solid <strong>technical knowledge of sanitaryware and plumbing</strong> systems, fittings, and installation/repair practices (this is essential — applications without it will not be considered).</p></li><li><p>3+ years of experience in after-sales service, technical customer service, maintenance coordination, or a related field, ideally within sanitaryware, plumbing, home appliances, or building materials.</p></li><li><p>Strong customer-handling and complaint-resolution skills; calm, professional, and solutions-oriented under pressure.</p></li><li><p>Ability to lead and coach technicians; prior team supervision is a strong plus.</p></li><li><p>Willingness to travel and conduct <strong>field visits to client premises</strong> regularly.</p></li><li><p>Well-organized, with the ability to schedule, track, and prioritize multiple service cases at once.</p></li><li><p>Good command of English and Arabic; computer literacy (MS Office / service tracking tools).</p></li><li><p>Bachelor's degree or technical diploma in a relevant field.</p></li><li><p>Valid driver's license is an advantage.</p></li></ul><p></p>

<p><strong>Purpose</strong></p><p>Support the Chairman and Group CEO in managing priorities, governance, and communication</p><p>across BIC. The core purpose of this role is to drive execution — following up on commitments across</p><p>department heads, tracking initiatives to closure, and keeping the executive office running smoothly.</p><p><strong>Key Responsibilities</strong></p><p><strong>Executive Office Management</strong></p><p>• Manage the Chairman's and CEO's calendars</p><p>• Coordinate meetings and travel arrangements</p><p>• Prepare executive correspondence</p><p>• Maintain strict confidentiality at all times</p><p><strong>Governance &amp; Meeting Support</strong></p><p>• Prepare agendas and briefing materials</p><p>• Attend selected meetings and issue minutes</p><p>• Keep a live log of actions and decisions</p><p>• Follow up on outstanding items until they are closed</p><p><strong>Execution Follow-Up (the core of this role)</strong></p><p>• Track ongoing initiatives (e.g. digital transformation, call center rollout, Lyve platform, new</p><p>development launch, office relocation) against agreed timelines</p><p>• Collect status updates from department heads</p><p>• Flag delays and issues directly to the CEO and Chairman</p><p><strong>Reporting</strong></p><p>• Prepare regular executive dashboards</p><p>• Prepare monthly reports for the Chairman and CEO</p><p>• Pull together materials for board presentations</p><p><strong>Communication</strong></p><p>• Act as the main point of contact between the Chairman, CEO and department heads</p><p>• Coordinate internal announcements</p><p>• Make sure open items get closed, not just raised</p><p><strong>Administration</strong></p><p>• Document control and executive filing</p><p>• Office logistics and executive events</p><p><strong>Requirements</strong></p><p><strong>Qualifications</strong></p><p>• Bachelor's degree</p><p>• At least 15 years supporting Chairman/CEO/VP-level executives</p><p>• Real estate or hospitality background is a plus • Fluent English and Arabic</p><p>• Strong Excel, PowerPoint and Word skills</p><p>• Excellent judgment, discretion, and follow-through</p><p>• Comfortable following up with department heads without being asked twice</p><p><strong>Note on Scope</strong></p><p>This is not a traditional Personal Assistant role. Calendar and travel management is a small part of</p><p>the job — the main value is following up on execution across the Group. Candidates should be</p><p>assessed on this ability, not just on administrative skills.</p><p></p>

<ul><li><p>Plans, schedules, and executes preventive and corrective maintenance for all mechanical equipment and production lines.</p></li><li><p>Diagnoses and troubleshoots mechanical breakdowns and implements timely repairs to minimize downtime.</p></li><li><p>Leads, supervises, and develops a team of maintenance technicians, providing technical guidance, training, and performance direction.</p></li><li><p>Monitors equipment performance and reliability, analyzing failure trends to drive root cause analysis and continuous improvement.</p></li><li><p>Manages spare parts inventory and coordinates with procurement to ensure critical parts availability.</p></li><li><p>Ensures all maintenance activities comply with food safety, hygiene, and quality standards (GMP, HACCP, ISO).</p></li><li><p>Leads and supports equipment installation, commissioning, and modification projects.</p></li><li><p>Drives improvement initiatives to increase OEE, reduce maintenance costs, and eliminate recurring losses.</p></li><li><p>Ensures adherence to safety standards during all maintenance work.</p></li><li><p>Escalates major issues and coordinates with the Maintenance Lead and Manager on planning, resourcing, and reliability strategy.</p></li><li><p>Maintains accurate maintenance records, work orders, and reports in the ERP system.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Engineering.</p></li><li><p>4–7 years of maintenance experience, preferably in food, pharmaceuticals, or similar manufacturing industries.</p></li><li><p>Proven leadership skills with the ability to manage and develop a team of technicians.</p></li><li><p>Strong knowledge of mechanical systems, rotating equipment, and packaging/processing machinery.</p></li><li><p>Solid understanding of preventive maintenance and food safety standards (GMP, HACCP).</p></li><li><p>Proficiency in ERP systems and strong analytical and problem-solving skills.</p></li></ul><p></p>

<ul><li><p>Deliver Mathematics lessons to high school students.</p></li><li><p>Prepare lesson plans and learning activities.</p></li><li><p>Explain mathematical concepts clearly and effectively.</p></li><li><p>Assess students’ progress and provide feedback.</p></li><li><p>Maintain a positive and disciplined classroom environment.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Relevant academic qualification in Mathematics, Education, Engineering, or a related field.</p></li><li><p>Previous experience teaching Mathematics in English at high school level.</p></li><li><p>Strong classroom management skills.</p></li><li><p>Ability to simplify mathematical concepts for students.</p></li><li><p>Good communication and presentation skills.</p></li><li><p>Commitment to the assigned weekly schedule.</p></li><li><p>Experience in technical, vocational, or applied technology schools is a strong advantage.</p></li></ul><p></p>