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Role Objectives:As a Customer Experience Lead you'll play a pivotal role in shaping the experience of every Breadfast customer. You'll lead and inspire a team of CX Senior Associates & Associates, driving performance, ensuring top-notch service, and fostering a growth-oriented environment.<br>Roles & Responsibilities:Motivate, mentor, provide constructive feedback, and coach the team, guiding them to success by identifying development needs and providing personalized support Empower the team to handle complex or escalated customer issues confidently, ensuring customer satisfaction Analyze interactions, create reports, and validate complaints to identify areas for improvement within Breadfast's offerings. Communicate them effectively with other teams and follow through for resolution Develop a deep understanding of customer needs and communicate this feedback to drive ongoing product enhancements Manage schedules, overtime, and vacation requests while ensuring team adherence to procedures and high-quality service delivery Evaluate team and individual performance, utilizing KPIs to measure success and identify areas for improvement Proactively seek ways to boost productivity and customer satisfaction, fostering a culture of continuous learning and growth.<br>Required EDUCATION, KNOWLEDGE, AND SKILLS:Bachelor's Degree in any relevant field2 to 3 years of experience leading a team and have a passion for inspiring and motivating others Excellent written and verbal communication skills in both Arabic and English Experience with CRM systems and embrace technology to enhance operations Thrive in a fast-paced environment with rotational shifts and changing priorities Initiative, accurate, and manage multiple tasks effectively Responsible and have a high sense of ownership and commitment.

???? We're Hiring | Retail Talent Acquisition Supervisor???? Sheraton – Cairo | Full-time<br>A leading Fashion & Retail company is looking for an experienced Talent Acquisition Supervisor to lead recruitment operations and build high-performing teams across retail stores and head office functions.<br>If you're passionate about talent acquisition, thrive in a fast-paced retail environment, and know how to deliver quality hires while leading a recruitment team, we'd love to hear from you.<br>???? Why This Role Matters You will play a key role in attracting top talent, driving recruitment performance, and ensuring timely hiring across retail operations and corporate functions while supporting the company's continued growth.<br>???? Key Responsibilities Lead and supervise the recruitment team to achieve hiring targets. Manage the full recruitment lifecycle from manpower planning to onboarding. Partner with hiring managers to understand business needs and recruitment priorities. Develop sourcing strategies for retail stores and head office positions. Build and maintain strong talent pipelines for high-volume and critical roles. Monitor recruitment KPIs and ensure timely hiring. Conduct interviews for supervisory and key positions. Ensure an outstanding candidate experience throughout the recruitment process. Prepare recruitment reports and provide market insights to management. Continuously improve recruitment processes and employer branding initiatives.<br>✅ Requirements5–8 years of experience in Talent Acquisition or Recruitment. Proven experience in the Fashion & Retail industry is mandatory. Previous experience leading or supervising a recruitment team. Strong knowledge of high-volume recruitment and retail hiring. Excellent interviewing, communication, and stakeholder management skills. Good command of English. Ability to work in a fast-paced, target-driven environment.<br>???? What's Offered Salary package: from 25K to 30K only. Professional and dynamic work environment. Career growth opportunities within a leading Fashion & Retail company. Social & Medical Insurance.<br>???? How to Apply Please send your CV to:???? careers@consultifybc.com<br>#Hiring#Recruitment Supervisor#Talent Acquisition#Fashion Retail#Retail Jobs#HRJobs#Talent Acquisition Jobs#Cairo Jobs#Sheraton Jobs#Opento Work#Consultify

Senior Non-Key Expert – Ports and Shipping Specialist<br>About NTU International A/SNTU International A/S is a leading international consulting company providing project management and technical advisory services worldwide. NTU works extensively with European Union institutions, international financial institutions, development agencies, and public sector clients across transport, infrastructure, urban development, climate resilience, governance, and sustainable investment.<br>NTU International is preparing a proposal for the project “Global Gateway Transport and Urban Facility 2 – EC-INTPA/2026/EA-RP/0006.”<br>The overall objective of the project is to support the global transition towards inclusive, smart, clean, safe, secure, resilient and sustainable transport and cities in partner countries, in line with the Global Gateway strategy and the European Green Deal’s geopolitical offer.<br>The contract will involve the mobilisation of experts for technical assistance missions worldwide, with a particular focus on Sub-Saharan Africa, Latin America and the Caribbean, and Asia and the Pacific.<br>The intended start date is January 2027, with an implementation period of 48 months.<br>In this context, NTU International is seeking a highly qualified Senior Non-Key Expert – Ports and Shipping Specialist to support technical, policy, institutional and investment-related assignments in the maritime and inland waterways sectors.<br>Key Responsibilities Supporting the identification, preparation and implementation of maritime, port and inland waterways infrastructure projects. Conducting feasibility studies, technical assessments, project design reviews and investment-related analyses. Supporting port and logistics master planning, connectivity planning and multimodal transport integration. Advising on port infrastructure development, maritime transport services and inland waterways systems. Supporting procurement, tendering, implementation supervision, operation and maintenance planning. Promoting sustainable maritime transport and port decarbonisation measures. Supporting energy efficiency, electrification of port operations, shore-side electricity, renewable fuels and emissions reduction initiatives. Advising on green port infrastructure, circular economy approaches and environmental performance. Supporting climate resilience, disaster risk reduction and sustainability considerations in maritime infrastructure. Contributing to policy, regulatory and institutional reforms in the maritime sector. Supporting capacity building for public authorities, port authorities, operators and other sector stakeholders. Promoting European standards, technical practices and sustainability requirements in partner countries. Supporting stakeholder coordination involving public authorities, port authorities, operators, contractors, supervising engineers, IFIs and development partners.<br>Qualifications and Skills Master’s degree or equivalent diploma in maritime engineering, maritime sciences, port engineering, transport engineering, logistics, or another directly related discipline. Excellent knowledge of the maritime and inland waterways sectors, including ports, maritime transport, inland waterways transport and related policies and good practices. Good understanding of sustainable transport, infrastructure development, climate resilience and environmental and social considerations. Knowledge of development aid delivery methods. Excellent written and oral communication skills. Excellent computer skills.<br>General Professional Experience At least 15 years of general professional experience in the maritime sector. Proven experience managing complex assignments involving multiple stakeholders, including public authorities, port authorities, operators, contractors, supervising engineers and development partners. Proven professional experience across the project cycle of maritime infrastructure and services investments, including feasibility studies, detailed design, tendering/procurement support, implementation, operation and maintenance planning. Experience applying international and European standards and good practices related to maritime transport and port infrastructure, including technical quality, safety, environmental and social compliance, climate resilience and sustainability.<br>Specific Professional Experience At least 7 years of professional experience in the planning, design, supervision or management of maritime and/or port infrastructure and services. At least 3 years of proven professional experience in sustainable maritime transport and port decarbonisation, including areas such as energy efficiency, electrification of port operations, shore-side electricity, green port infrastructure, renewable fuels, emissions reduction measures, circular approaches, climate resilience and environmental performance of ports. Professional experience related to the G20 Principles for Quality Infrastructure Investment in the maritime sector, including feasibility studies, project design, port and logistics planning, safety, environmental and social considerations, maintenance, procurement, connectivity, interoperability and master plan development.<br>Assets Professional experience in developing countries (in situ);Professional experience in providing support to governance / capacity building in the maritime sector;Professional experience with the EU rules and procedures.<br>Language Requirements English proficiency at C1 level is mandatory. French at minimum B2 level will be considered an asset. Spanish at minimum B2 level will be considered an asset.<br>Please note that inclusion in the expert pool does not guarantee immediate assignment. Experts will be contacted based on specific project requirements, availability and matching qualifications. Selected experts may be mobilised for short-term technical assistance missions in partner countries globally. Only shortlisted candidates will be contacted.

Company Description Amgad Insurance Brokerage - AMGAD Insurance Brokerage - أمجاد لوساطة التأمين is among the first insurance brokerage firms registered with the Egyptian Financial Regulatory Authority, holding registration number 50 since 2014. The company has built a strong market position as an intermediary, partnering with all major Egyptian insurance providers. It offers a broad portfolio of products, including car, medical, credit risk, livestock, fire, theft, and other insurance solutions serving over 20,000 clients annually. Amgad facilitates flexible installment payment options through multiple financing entities and major banks to enhance customer convenience. The company also manages policy issuance and claims procedures end-to-end, delivering policies to clients anywhere in Egypt. Role Description This is a full-time, on-site Claims Specialist role based in Giza. The Claims Specialist will review, analyze, and process insurance claims across various product lines, ensuring accuracy, completeness, and compliance with company and regulatory requirements. Responsibilities include verifying coverage, collecting and assessing documentation, coordinating with insurance companies, and following up with clients on claim status and outcomes. The role involves maintaining detailed records, preparing reports, resolving claim-related issues, and escalating complex cases when necessary. The Claims Specialist will work closely with internal teams and external partners to provide timely, clear communication and support a positive customer experience. Qualifications Candidates should possess strong Claims Management and Claims Handling skills. Candidates should possess solid Analytical Skills to review documentation, assess eligibility, and identify discrepancies. Candidates should possess good knowledge of Insurance principles, products, and regulatory requirements. Candidates should possess clear and professional Communication skills for interacting with clients, insurers, and internal teams. Relevant experience in insurance claims, brokerage, or related fields is highly beneficial. Attention to detail, time management, and problem-solving abilities are essential. Proficiency in common office software and claims management systems is an advantage. A bachelor’s degree in business, finance, insurance, or a related discipline is preferred.

Sales engineer is needed ????Location: Cairo and Alex resident. <br>We are seeking for a skilled #Sales Engineer with 3-5 years of experience to support our team.<br>Responsibilities and duties:* Develop and maintain relationships with drilling contractors, oil & gas operators,service companies, and EPC contractors.• Identify repair, refurbishment, recertification, and manufacturing opportunities.• Conduct regular customer visits and technical presentations.• Promote Tecnogroup’s API 6A, API 6D, and API 16AR capabilities.• Generate opportunities for wellhead, Xmas trees, valves, manifolds, and BOP repairservices.• Prepare visit reports and opportunity pipelines.• Coordinate with engineering and operations teams to develop technical andcommercial proposals.• Support customer inspections and technical discussions.• Monitor market activities, competitors, and upcoming projects.• Participate in customer meetings, shutdown planning, and project reviews.• Support collection activities and customer relationship management.<br>Qualifications and skills required:• Bachelor’s Degree in Mechanical or Petroleum Engineering.• Minimum 3 years’ experience in oil & gas technical sales.• Experience with API 6A, API 6D, API 16AR, Wellheads, Christmas Trees, BOPs,Valves, Pressure Equipment, or Rotating Equipment.• Strong understanding of repair, machining, welding, NDT, pressure testing, andmanufacturing processes.• Experience with drilling contractors and operating companies is highly preferred.• Excellent presentation and communication skills.• Fluent English communication.• Ability to travel frequently within Egypt.<br>Interested candidates:send your updated cv to hr@tecnogroup-oil.com

Key Responsibilities Handle customer inquiries through chat in Turkish professionally and efficiently. Provide accurate information about products, services, orders, and policies. Resolve customer concerns and escalate complex cases when needed. Maintain clear and timely communication while meeting quality and productivity targets. Document customer interactions accurately in the relevant system. Follow company guidelines and contribute to a positive customer experience. Requirements Fluent Turkish language skills, both written and spoken. Good English communication skills. Previous customer service, call center, or chat-support experience is preferred. Strong typing, communication, and problem-solving skills. Ability to work under pressure and manage multiple chats when required. Customer-oriented, attentive to detail, and a good team player. Flexibility to work rotational shifts, if applicable.

Company Description Independent Consultant is a specialist provider of tailored freight forwarding and logistics solutions for businesses operating in diverse industries. The organization focuses on optimizing export and transportation processes, helping clients move goods efficiently and reliably across international borders. Services typically include end-to-end coordination of shipments, carrier selection, and documentation support to ensure smooth operations. The company values strong customer relationships and aims to deliver responsive, high-quality service that meets each client’s specific supply chain needs.<br>Role Description The Freight Forwarding Sales Specialist is a full-time, on-site role based in Cairo, Egypt, responsible for developing and managing a portfolio of clients seeking freight forwarding and export solutions. Day-to-day tasks include identifying new business opportunities, preparing and presenting customized freight proposals, and negotiating rates and service terms with clients and carriers. The role involves coordinating with operations teams to ensure accurate documentation, timely shipment execution, and resolution of any transportation or service issues. The specialist will maintain regular communication with customers to understand their logistics needs, provide updates on shipments, and build long-term relationships that support revenue growth. The position also requires monitoring market trends, competitor activities, and freight rates to help refine sales strategies and maintain a competitive offering.<br>Qualifications<br> Strong knowledge of freight forwarding and freight transportation processes and regulations. Experience in forwarding and export operations, including documentation and international trade requirements. Proven customer service skills with the ability to manage client relationships and handle inquiries effectively. Sales or business development experience in logistics or related industries, with the ability to meet targets. Excellent communication and negotiation skills, both written and verbal. Ability to work on-site in Cairo, Egypt and collaborate with cross-functional teams. Good organizational and time-management skills, with attention to detail and accuracy. Proficiency in basic office software and familiarity with logistics or freight management systems is an advantage. Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field is preferred.

Company Description Essence Adverts is a world-class integrated marketing communications agency focused on delivering measurable results. The agency provides a full range of services, including media production, social media content creation and management, media planning and buying, and technology development. Headquartered in Cairo and Dubai, with operations in Istanbul and Canada, Essence Adverts serves clients across diverse markets with innovative marketing solutions. Since its founding in 2013 as a digital marketing agency specializing in paid search, display advertising, and social media campaigns, the company has continuously evolved to meet changing industry needs. Team members join a fast-paced, agile environment that values efficiency, creativity, and client success.<br>Role Description The Senior Account Manager is a full-time, on-site role based in Cairo, responsible for leading client relationships and ensuring the successful delivery of integrated marketing campaigns. This role oversees day-to-day account management, including briefing and coordinating with creative, media, and production teams, managing timelines and budgets, and monitoring campaign performance against agreed KPIs. The Senior Account Manager prepares proposals, presentations, and regular performance reports, translating client objectives into clear strategies and actionable plans. This position involves collaborating closely with internal stakeholders to drive continuous improvement, identify upsell or cross-sell opportunities, and maintain high levels of client satisfaction. The role also requires staying informed about market trends and competitive activities to provide strategic recommendations that support clients’ business goals.<br>Qualifications<br> Strong account management and client service skills, including relationship building, expectation management, and issue resolution. Experience in integrated marketing communications, with exposure to digital marketing, media planning and buying, and social media campaign management. Proven ability to manage projects end-to-end, including briefing, workflow coordination, budgeting, scheduling, and performance tracking. Analytical skills for interpreting campaign data, generating insights, and creating clear reports and presentations. Excellent written and verbal communication skills in English; Arabic proficiency is an advantage. Ability to work on-site in Cairo, collaborate across multidisciplinary teams, and operate in a fast-paced environment. Relevant experience in an agency setting, preferably in a senior account management or similar client-facing role. Bachelor’s degree in Marketing, Business, Communications, or a related field; advanced certifications in digital marketing or media are a plus.

Company Description Efada.ai is an AI-powered performance company that helps businesses generate higher-quality leads at lower costs. The team focuses on optimizing digital campaigns, reducing media and budget waste, and enabling smart, data-driven growth. Efada.ai prioritizes lead quality over quantity, partnering with clients to improve conversion efficiency and customer acquisition outcomes. Applicants will join a fast-evolving environment where advanced analytics, experimentation, and continuous optimization drive business impact.<br>Role Description The Digital Marketing Director is a full-time, on-site role based in Giza, responsible for leading Efada.ai’s overall digital marketing strategy and performance. This role oversees planning, executing, and optimizing multi-channel campaigns to drive qualified lead generation and revenue growth. Day-to-day tasks include developing digital strategy, managing marketing budgets, guiding campaign structure, and ensuring effective use of AI-driven tools and web analytics. The Digital Marketing Director will lead, mentor, and coordinate the marketing team, collaborate with sales and product teams, and regularly review performance dashboards to refine targeting, messaging, and channels. The role also involves setting KPIs, presenting performance insights to leadership, and maintaining best practices in e-commerce and digital marketing operations.<br>Qualifications<br> Strong expertise in digital strategy and marketing, with a proven ability to design and execute integrated campaigns. Experience in e-commerce environments, including optimizing online customer journeys and conversion funnels. Demonstrated success in lead generation, focusing on quality, cost efficiency, and measurable business outcomes. Proficiency in web analytics tools and data-driven decision-making, including interpreting performance metrics and A/B test results. Leadership experience managing cross-functional marketing teams and collaborating with sales, product, and operations. Excellent communication, presentation, and stakeholder management skills. Familiarity with AI-driven marketing platforms, marketing automation, and CRM systems is highly beneficial. Bachelor’s degree in Marketing, Business, Communications, or a related field; advanced degree is a plus. Ability to work on-site in Giza and thrive in a fast-paced, performance-focused environment.

Company Description COB Solution supports medical providers by streamlining operations, optimizing workflows, and delivering innovative solutions that enhance patient care. The organization focuses on helping healthcare practices operate more efficiently, reduce administrative burdens, and improve service quality. By providing practical tools and services, COB Solution contributes to better patient experiences and outcomes. Team members work in a dynamic environment that values problem-solving, collaboration, and continuous improvement to drive growth for healthcare clients.<br>Role Description The English Customer Service role is a full-time, on-site position based in El Maadi El Gadida. The individual in this role will respond to patient and provider inquiries in English, handle phone calls, emails, and chat messages, and provide clear information about services and processes. Daily responsibilities include resolving issues, documenting interactions accurately, following established workflows, and escalating complex cases when needed. The role involves collaborating with internal teams to ensure timely follow-up, maintaining a professional tone, and meeting performance and quality targets. The position is intended for graduates with English proficiency at B2–C1 level.<br>Qualifications<br> Strong English communication skills (B2–C1), including clear spoken and written interaction, and the ability to explain information in an accessible way. Customer Service experience and skills in handling inquiries, managing complaints, and maintaining a courteous, solution-oriented approach. Background in English Teaching, Training, or coaching that supports effective guidance and clear communication with diverse stakeholders. Translation abilities to understand and convey information accurately between English and local language when needed. Bachelor’s degree (any discipline), preferably in languages, communication, business, or a related field. Ability to work on-site in El Maadi El Gadida, adhere to schedules, and collaborate in a structured team environment. Strong problem-solving skills, attention to detail, and comfort with using computer-based systems and CRM tools. Prior experience in healthcare, contact centers, or administrative support is an advantage.

Company Description Values Home Furniture is a retail company specializing in stylish, functional, and affordable home furniture for a wide range of customers. The company focuses on providing quality products and a welcoming showroom experience to help customers furnish their homes with confidence. Values Home Furniture aims to build long-term relationships through honest service, clear communication, and dependable after-sales support. Team members are encouraged to contribute ideas, learn continuously, and grow their careers in a supportive environment. Role Description This is a full-time, on-site Sales Executive role based in Cairo. The Sales Executive will welcome customers to the showroom, understand their needs, and guide them in selecting suitable furniture solutions. Day-to-day tasks include demonstrating product features, preparing price quotations, processing sales orders, and coordinating with the operations team to ensure accurate delivery and installation. The role also involves maintaining product displays, following up with leads, handling basic customer complaints or inquiries, and updating customer records in sales systems. The Sales Executive is expected to meet sales targets, support promotional activities, and represent Values Home Furniture in a professional, customer-focused manner. Qualifications Strong customer service and interpersonal skills, with the ability to build rapport and maintain long-term client relationships. Sales and negotiation skills, including experience working with sales targets and closing deals in retail or similar environments. Basic computer and point-of-sale (POS) skills, with the ability to use CRM or sales tracking tools. Clear verbal and written communication skills in English and Arabic. Ability to work on-site in Cairo, including weekends or shifts as required by retail operations. Attention to detail and organizational skills for managing product information, pricing, and customer records. Previous experience in furniture, home décor, or retail sales is an advantage. High school diploma or equivalent; a degree in business, marketing, or a related field is a plus.

Join our fast growing company as a German speaking Pre-Sales Agent wih C1-C2 level German and B2 level of English language skills.<br>It is a remote full time position.<br>Start date: 26.08.2026<br>9 am - 6 pm CET*; flexible, 5 days per week working and 2 days off(determined by the client 1 week in advance)<br>At Mindy-Support you have great opportunity to get:<br>Experience in the international company working with people around the globe;Compensation – $1,200/month during probation period(2 month) , $1,200/month plus up to $100 KPI bonus for reaching KPIs after probation . Training will be provided by the company and the client;Management's attention, support and motivation.<br>Your responsibilities:<br>Follow-up calls in German and English with leads with the aim of bookinga doctor's appointment;Calls to customers who canceled an appointment to re-book;Manage the database of customers in the CRM (Hub Spot);Perform any additional administrative tasks;Report to senior management.<br>You are our perfect candidate if you have:<br>English at the B2 level;German at the C1-C2 level;Super comfortable with calls,Organized and dedicated Previous Sales experience 1+ years (on calls with German speakers) Excellent communication skills;Hub Spot or any similar CRM experience Knowledge of medical terms Ability to remain focused while working remotely. Have a backup Internet, powerbanks, etc. to work without interruptions<br>Mindy-Support is a global company. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in customer support, tech support, back office activities, and agile sales and marketing support.<br>We respect the individuality and culture of each member of our large team, and appreciate the contribution of each employee to support our Customers.<br>We will be glad to welcome you to our team. Grow your career with Mindy-Support!

Who we are?- onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.-Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.-Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.<br>JOB PURPOSEEnsuring that the organization adheres to information security laws, regulations, and industry standards Including ISO27001 & PCI-DSS compliance & certifications.<br>MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE<br>Bachelor's degree in information technology, computer science, or a related field<br>-Certifications:- ISO27001 LA or ISO 27001 LI- PCI- GRCP- GRCA<br>- 5-7+ years of experience in Information technology (IT) and Information security- Experience in ISO & PCI compliance and surveillance.- CBE CSF<br>Job Duties & Responsibilities <br>Collaborate with internal teams and provide guidance and support to address security gaps or non-compliance issues in a timely manner<br>Coordinate and facilitate internal and external audits to evaluate the effectiveness of information security controls and ensure compliance with internal policies and external regulations by preparing relevant documentation and evidence to support the audit process and facilitating interviews, data collection, and analysis during the audit, and coordinating follow-up actions to address audit findings.<br>Prepare reports on information security compliance status and progress to ensure transparency and accountability to be presented to management and relevant committees with the necessary information to make informed decisions and prioritize actions.<br>Assuring compliance to security best practices, standards (ISO27001:2013 and PCI-DSS 3.1) and regulatory (CBE CSF) to mitigate risks, protect sensitive information, and maintain customer trust.<br>Ability to lead and manage cross-functional teams and projects to successfully execute information security compliance projects and meet compliance requirements by clearly define project objectives, scope, and deliverables in addition to monitor project progress, identify and address any obstacles or challenges, and provide guidance and support as needed.<br>In-depth understanding of information security regulations and relevant industry standards ISO27001 & PCI-DSS<br>Conducting regular assessments, audits, and gap analyses including third-party audits to identify areas of non-compliance in addition to Developing and implementing remediation plans, monitor compliance, and provide guidance to stakeholders to meet security standards and regulatory requirements.<br>Stay up to date with evolving compliance requirements and industry best practices by proactively reaching out to regulatory bodies, auditors, and external stakeholders

Qualifications and Technical Competencies Required Education Undergraduate to post-graduate Desirable: Travel / Hospitality Industry Experience Fresher / Experience in a Domestic or International process Inbound Prefer having prior experience of taking calls Excellent call management skills Handle irate customers Outbound Should ensure that the daily targets assigned are completed on time Excellent real writing/verbal skills Ensure adherence to daily activities assigned Technical Competencies: Job related Prefer having typing Speed +25 wpm with 90% accuracy MS office knowledge mandatory Basic computer knowledge Language English B1 or B2 Level and Arabic<br>Soft Skills Strong communication skills to effectively manage interactions Proficient in verbal communication Ability to create exceptional customer experiences (Customer Satisfaction) Meet delivery expectations aligned with defined Key Result Areas (KRAs)<br>Personal Skills and Traits Should be supportive and open to feedback Is able to communicate clearly, both written and in speech Has a pleasant attitude Team player Should be a quick learner Ability to manage work efficiently with minimum guidance Multi-tasking ability<br>Job Description Handle Chat interactions, inbound video calls, emails & outbound calls as required Comprehend customers' queries / complaints / comments Display empathy/ understanding of the issue/ concern towards the customer Provide quick and effective resolution to customers' queries Talks in a way the customer can understand Is able to handle pressure situations and complaints of irate customers Works accurately and with an eye for details Is able to use automated information systems to analyze the customer's situation Meeting targets of upselling Ensures adherence to on-time reporting to work Share process improvement ideas<br>Work Schedule and Environment Working 5 days a week with Rotational shifts (Timing) and Rotational week off Mandatory:Excellent communication Adherence to company policies, rules and regulations To follow quality processes thoroughly using checklist standards Responsible for complying with all QMS and ISMS Policies and procedures Open for change in process as per requirement<br>Certifications:Should clear internal & external certifications

About ISchool<br><br>i School is an EdTech company dedicated to empowering students through technology education. We deliver innovative educational programs covering areas such as coding, Artificial Intelligence, game development, cybersecurity, embedded systems, and other digital skills.<br><br>As our portfolio of educational programs and projects continues to grow, we are looking for a Project Coordinator to join our team and support the successful planning, coordination, and execution of our projects.<br><br>Job Summary<br><br>The Project Coordinator will work closely with Project Managers and cross-functional teams to ensure projects are delivered smoothly, on time, and according to agreed requirements.<br><br>The role will be responsible for coordinating project activities, tracking timelines and deliverables, maintaining project documentation, following up with stakeholders, supporting training programs and events, and proactively identifying potential risks or delays.<br><br>The ideal candidate is highly organized, proactive, detail-oriented, and capable of managing multiple projects and priorities in a fast-paced environment.<br><br>Key Responsibilities<br><br>Assist Project Managers in planning, executing, monitoring, and closing projects Coordinate project activities, schedules, timelines, and deliverables across different teams Track project progress and ensure tasks and deliverables are completed on time Follow up with internal teams and external stakeholders on pending actions and deliverables Maintain accurate and up-to-date project trackers, documentation, and records Communicate with internal departments and external stakeholders to ensure smooth project execution Prepare meeting agendas, document meeting minutes, and follow up on action items Monitor project timelines and proactively identify and escalate potential risks, delays, and challenges Support the coordination and logistics of training programs, educational programs, workshops, and events Coordinate project-related logistics and operational requirements Prepare project status reports, progress updates, and other required reports Ensure stakeholders are aligned on project requirements, timelines, responsibilities, and deliverables Support Project Managers in resolving project-related issues and coordinating corrective actions Maintain organized project files and ensure all required documentation is completed Assist in improving project coordination processes, workflows, and communication Support multiple projects simultaneously while maintaining quality and meeting deadlines<br><br>Requirements<br><br>1-2 years of relevant experience in Project Coordination, Project Management, Operations, Event Management, or a related field Experience coordinating projects, training programs, educational programs, or events is preferred Strong organizational and time-management skills Excellent communication and interpersonal skills Strong follow-up and stakeholder coordination skills Ability to manage multiple tasks and priorities simultaneously Ability to work effectively under pressure and meet deadlines Strong attention to detail and problem-solving abilities Good command of Microsoft Office, particularly Excel and Power Point Experience with project management tools such as Click Up, Microsoft Project, Asana, Trello, or similar platforms is a plus Very good written and spoken English Bachelor's degree in Business Administration, Project Management, or a related field is preferred<br><br>Benefits<br><br>Compatible Salary Incentives and Bonuses Medical Insurance Learning & Development Opportunities

Company Description The Address Investments is a leading real estate company in Egypt and the Middle East, focused on building a trusted brand and contributing to a healthy, developing real estate market. The company brings together experienced real estate experts and consultants to help clients find their dream homes from a wide variety of developments tailored to different budgets. With exclusive focus on properties in Egypt and the Middle East, The Address Investments aims to turn real estate dreams and investments into rewarding realities and has set a high standard of service quality in the market. The organization emphasizes teamwork, comprehensive training, and a family-like environment that helps clients feel comfortable and confident in their decisions. New team members receive several courses and structured onboarding to ensure they are well prepared for success.<br>Role Description This is a full-time, on-site role for a Fresh Real Estate Sales Person based in New Cairo. The role involves prospecting potential buyers, following up on leads, and presenting suitable real estate projects that match client needs and budgets. The sales person will conduct property tours, explain project features and payment plans, and guide clients through the purchase process. Daily tasks include maintaining accurate client records, coordinating with internal teams and developers, and staying updated on available projects and market trends. The role also requires delivering professional client presentations, providing exceptional customer service, and working closely with colleagues in a collaborative, supportive environment.<br>Qualifications<br> Candidates should possess strong interest in the Real Estate field and a willingness to learn the fundamentals of Real Estate and Real Property. Candidates should possess or be willing to obtain a Real Estate License in accordance with local regulations. Candidates should possess Sales skills, including persuasion, negotiation, and the ability to meet sales targets. Candidates should possess Customer Service capabilities, including active listening, clear communication, and client relationship management. Additional beneficial qualifications include basic knowledge of the local real estate market, proficiency in MS Office and CRM tools, strong interpersonal skills, and the ability to work on-site in New Cairo on a full-time basis.

Job Description:-<br>- Identify and develop new business opportunities. - Manage the full sales cycle from prospecting to closing. - Build and maintain a strong B2B client portfolio. - Meet and exceed monthly and quarterly sales targets. - Develop long-term relationships with key clients. <br>Requirements:-<br>- 2+ years of experience in Sales or Business Development. - Previous B2B sales experience is required. - Previous experience in Banking or Medical Sales is required. - Proven experience in achieving sales targets and closing deals. - Strong negotiation, communication, and interpersonal skills. - Good English communication skills. - Ability to build and maintain strong client relationships. - Strong business development and client acquisition skills. - Real estate experience is preferred. - Self-motivated and target-oriented.

Company Description<br><br>Portaluna, a Morgans Originals Hotel<br><br>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.<br><br>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.<br><br>Job Description<br><br> Greet guests upon arrival and departure with a warm and friendly attitude. Assist with luggage handling, including delivery and storage. Provide guests with information about hotel facilities, services, and local attractions. Help arrange transportation, including taxis, shuttles, and car services. Escort guests to their rooms, ensuring they are settled and comfortable. Keep the lobby area clean and presentable. Assist in coordinating special requests and ensuring guest satisfaction. Work collaboratively with other hotel departments to ensure a seamless guest experience. Report suspicious people, behaviour, parcels and vehicles to hotel Security. Personalize the interaction in anyway and engage with Guests as individuals. Remain up to date and knowledgeable regarding nearby places of interest, promotions and events. Offer accurate directions with a complimentary map of surrounding area while offering directions. Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. <br><br>Qualifications<br><br>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.<br><br>Leading Myself<br><br> Positive Orientation Operational Decision Making Self-Development & Management<br><br>Leading Others<br><br> Developing an Empowered Team Leading an Engaged and Diverse Team Communication<br><br>Leading the Business<br><br> Advocating Guest Passion Business Planning and Analysis Business Improvement and Change<br><br>Experience/Certificates/Education<br><br> Must possess outstanding Guest services skills, professional presentation and sophisticated verbal & written communication skills. Must be Guest-oriented, have a vibrant personality, and radiate enthusiasm to assist people. Proficient in the English language (verbal & written), additional languages are an asset. Must be able to handle a multitude of tasks in an intense, ever-changing environment. Must be flexible in terms of working hours, and able to work with little or no supervision. Must have the ability to assess and make decisions based on strong, analytical, problem-solving skills. Must be computer literate in Microsoft Windows and MS Office suite. Frequent standing and walking throughout shift.

HR Business Partner Duties and Responsibilities:<br>Working knowledge of different HR facets to support Operations on day to day HR queries Consult with line management and provide daily HR guidance to partners in operation and other support departments Build a strong working relationship with program and support department employees. Manages and resolves complex employee relations issues and address grievances Work closely with management and employees to improve work relationships, build morale and increase productivity and retention Evaluate and understand program employee engagement data with business partners to propose new or enhanced Employee Engagement activities that will help address employee attendance and attrition issues. Efficiently gather responses from employees attending company-wide events Propose company-wide activities, including individual account recognition programs, to help improve the engagement of Hexaware employees Communicate company-wide activities and events to ensure well attended employee engagement activities and events Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies. (Ex. Attrition Analysis) Support the development of Junior HR Business Partners’ performance Provides HR policy guidance and interpretation. Effectively and efficiently fulfill employee requests to help with work-life fit issues Coordinate with various departments to resolve employee concerns within required TATEffectively conduct counselling for employees dealing with personal or work-related problems Effectively facilitate policy review sessions and disseminate process and policy updates to the executives, operations, and support department heads Coordinate with support groups on the needs of employees and to resolve any Benefits-related concerns Conducts weekly meetings with respective partner units. Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions). Perform ad hoc tasks and other related duties as assigned, to support departmental needs and functions.<br>Qualifications:<br>Degree in Psychology, Behavioral Science, Human Resources Management are preferred Experience in Strategic HR Business Partnering Preferred Excellent conceptual and presentation skills and exceptional decision making ability Effective communication and interpersonal skills Must be willing to work flexible schedules (including weekends and holidays)

About Hadaf Solutions: Join Hadaf Solutions, a leading software house in Hurghada, Egypt. We specialize in delivering innovative software solutions with opportunities for creativity and growth.<br><br>Responsibilities: • Acquire and onboard new restaurants and shops to join the app and expand our partner network in Assiut. • Manage the contracting and onboarding process from start to finish. • Ensure restaurants and shops are properly listed on the platform and ready to receive orders. • Train new partners on using the app and confirm their readiness for operations. • Build and maintain strong relationships with partners to ensure long-term success. • Collaborate with internal teams to ensure smooth operations and resolve issues. • Track and report on partner performance using CRM systems.<br>Requirements: • Proven experience in sales, account management, or partnerships (preferably in apps, F&B, or retail). • Strong negotiation and communication skills. • Ability to work independently and achieve targets. • Familiarity with CRM systems is a plus. • Based in or willing to work in Hurghada.