iVein Clinic jobs

<p><strong>Job Title: </strong>Office Administration&nbsp;</p><p><strong>Location:</strong> Heliopolis (Misr El-Gedida) - Cairo</p><p><strong>Reporting:</strong> Branch Manager</p><ul><li><p>Greeting and attending to visitors&nbsp;at the front desk</p></li><li><p>Provide basic and accurate information in-person and via phone/email</p></li><li><p>Accurate patients’ data entry into our clinic management system</p></li><li><p>Time keeping and proper schedule management. Contact patients in case of delay</p></li><li><p>Schedule follow up appointments &amp; next visit action</p></li><li><p>Professionally assist both staff and patients to ensure smooth work flow</p></li><li><p>Maintain office security by following safety procedures and controlling access via the reception desk</p></li><li><p>Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)</p></li><li><p>Order front office supplies and keep inventory of stock</p></li><li><p>Perform other clerical receptionist duties such as filing, scanning, photocopying, transcribing and faxing.</p></li><li><p>Keep updated records of office sales &amp; expenses.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Fresh graduates are welcome&nbsp;</strong></p></li><li><p>Proven work experience, Front Office Representative or similar role</p></li><li><p>Proficiency in Microsoft Office</p></li><li><p>Hands-on experience with office equipment (e.g., fax machines and printers)</p></li><li><p>Professional attitude and appearance</p></li><li><p>Solid written and verbal communication skills</p></li><li><p>Ability to be resourceful and proactive when issues arise</p></li><li><p>Excellent organizational skills</p></li><li><p>Multitasking and time-management skills, with the ability to prioritize tasks</p></li><li><p>Customer service attitude</p></li></ul><p><strong>Benefits:</strong></p><ul><li><p>Benefited salary</p></li><li><p>Social insurance</p></li><li><p>Medical Insurance</p></li></ul><p></p>

<h2><strong>Job Description</strong></h2><p><strong>Job Title:</strong> Telesales Agent<br><strong>Company:</strong> iVein Clinics<br><strong>Location: </strong>Alexandria, Egypt<br><strong>Experience Level: </strong>1 - 2 Years<br><strong>Industry: </strong>Healthcare / Medical Clinics</p><p><br><strong>Job Summary:</strong></p><p><br>We are seeking a results-oriented and persuasive Telesales Agent to join our team at iVein Clinics in Alexandria. In this role, you will be the first point of contact for potential patients, introducing our specialized medical services, answering inquiries, and scheduling clinic appointments. If you have 1-2 years of experience in telesales, excellent communication skills, and a passion for helping people access quality healthcare, you are the perfect fit for this position.</p><p>&nbsp;</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Place outbound calls to potential patients/leads to introduce iVein Clinics' specialized medical treatments and services.</p></li><li><p>Answer inbound inquiries promptly and professionally, providing accurate information about clinic procedures, packages, and medical staff.</p></li><li><p>Convert leads and inquiries into confirmed clinic appointments and follow up on no-shows or rescheduled visits.</p></li><li><p>Understand patient needs and concerns compassionately, offering appropriate solutions and highlighting clinic value.</p></li><li><p>Maintain and update the patient database/CRM with accurate call logs, patient information, and appointment statuses.</p></li><li><p>Meet or exceed daily and monthly targets for call volume, conversion rates, and booked appointments.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in any relevant field.</p></li><li><p><strong>1 to 2 years of proven experience as a Telesales Agent</strong> (experience in the medical sector, clinics, or healthcare industry is highly preferred).</p></li><li><p>Excellent verbal communication, active listening, and negotiation skills.</p></li><li><p>Strong ability to handle patient objections and close bookings effectively.</p></li><li><p>Patient-centric mindset with empathy and high emotional intelligence.</p></li><li><p>Good command of English and proficiency in using CRM systems or basic computer tools.</p></li><li><p>Ability to work under pressure and achieve set targets in a dynamic environment.</p></li></ul><p></p>

<p><strong>Job Title:</strong> Events &amp; Public Relations Assistant</p><p><strong>o Location:</strong> Cairo / Alexandria (Travel Required)</p><p><strong>o Employment Type:</strong> Full-Time</p><p><strong>o Mandatory Requirement:</strong> Must be available and willing to travel frequently</p><p>between Cairo and Alexandria to support iVein Clinics' branches, events,</p><p>and business activities.</p><p><strong>About the Role:</strong></p><ul><li><p>iVein Clinics is seeking a proactive, organized, and energetic Events &amp; Public Relations</p></li><li><p>Assistant to provide operational and administrative support to the Events &amp; PR Specialist in planning, organizing, and executing corporate events, medical awareness campaigns, exhibitions, and public relations activities across all iVein Clinics branches.</p></li></ul><ul><li><p>The successful candidate will play a hands-on role in preparing and transporting event materials, coordinating logistics, assisting with event setup and dismantling, handling event equipment, supporting supplier coordination, and ensuring the smooth execution of events.</p></li></ul><ul><li><p>This position requires flexibility, frequent travel between Cairo and Alexandria, and the ability to work efficiently in a fast-paced environment while maintaining high operational standards.</p></li></ul><p><strong>Key Responsibilities:</strong></p><p><strong>➢ Event Planning &amp; Operational Support</strong></p><ul><li><p>Provide operational and administrative support to the Events &amp; PR Specialist in planning, organizing, and executing corporate events, medical awareness campaigns, exhibitions, conferences, and internal activities.</p></li><li><p>Assist in implementing event plans and ensure assigned tasks are completed according to agreed timelines.</p></li><li><p>Support the smooth execution of events under the direct supervision of the Events &amp; PR Specialist.</p></li></ul><p><strong>➢ Event Logistics &amp; Preparation</strong></p><ul><li><p>Prepare, organize, transport, and distribute event materials, branding assets, promotional items, giveaways, and event supplies before each event.</p></li><li><p>Assist with venue preparation, event setup, branding installation, registration areas, signage, and overall event logistics.</p></li><li><p>Support event dismantling after completion, ensuring all materials and equipment are collected, organized, and stored properly.</p></li></ul><p><strong>➢ Supplier &amp; Internal Coordination</strong></p><ul><li><p>Coordinate with suppliers, vendors, printing companies, and service providers as assigned by the Events &amp; PR Specialist.</p></li><li><p>Follow up on deliveries, event requirements, and logistical arrangements to ensure timely execution.</p></li><li><p>Coordinate with Marketing, Operations, and branch teams to ensure all event requirements are fulfilled efficiently.</p></li></ul><p><strong>➢ Event Execution &amp; On-Site Support</strong></p><ul><li><p>Provide hands-on operational support during events, exhibitions, conferences, workshops, and marketing activations.</p></li><li><p>Assist in handling event equipment, display stands, branding materials, banners, promotional items, and giveaways before, during, and after events.</p></li><li><p>Support in ensuring event areas remain organized, presentable, and fully operational throughout the event.</p></li><li><p>Assist in resolving operational issues during events and escalate any concerns to the Events &amp; PR Specialist when necessary.</p></li></ul><p><strong>➢ Content &amp; Media Support</strong></p><ul><li><p>Assist with photography and content capture during events whenever required.</p></li><li><p>Coordinate with the Marketing team to ensure all required event content is captured and documented.</p></li><li><p>Organize event photos, videos, and supporting materials after each event.</p></li></ul><p><strong>➢ Administrative Support</strong></p><ul><li><p>Prepare guest lists, attendance sheets, event checklists, shipping lists, and administrative documentation.</p></li><li><p>Assist in preparing post-event reports and collecting event feedback.</p></li></ul><p><strong>➢ General Responsibilities</strong></p><ul><li><p>Travel frequently between Cairo and Alexandria to support company events, branch activities, and business initiatives.</p></li><li><p>Perform physical tasks related to event preparation, setup, transportation, equipment handling, and dismantling whenever required.</p></li><li><p>Work flexible hours, including evenings or weekends, depending on event schedules.</p></li><li><p>Perform any additional duties assigned by the Events &amp; PR Specialist or Marketing Management.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Marketing, Public Relations, Mass Communication, Business Administration, or a related field.</p></li><li><p>Entry-level “0 -1 year” - Fresh Graduates are encouraged to apply</p></li></ul><ul><li><p>Fresh graduates with a strong interest in Events, Marketing, Brand Activation, or Public Relations are encouraged to apply.</p></li><li><p>Previous internship or volunteer experience in organizing events is considered an advantage but is not mandatory.</p></li><li><p>Willingness to travel frequently between Cairo and Alexandria.</p></li><li><p>Flexibility to work outside regular working hours during events whenever required.</p></li><li><p>Excellent organizational and time management skills with the ability to manage multiple tasks simultaneously.</p></li><li><p>Strong communication and interpersonal skills with a professional and positive attitude.</p></li><li><p>Hands-on mindset with a willingness to participate in operational and physical event activities.</p></li><li><p>Ability to work under pressure and adapt quickly in a dynamic environment.</p></li><li><p>Ability to coordinate effectively with internal teams, suppliers, and external service providers.</p></li><li><p>Fluency in spoken and written Arabic and English is required.</p></li><li><p>Proficiency in Microsoft Office (Word, Excel, and PowerPoint).</p></li><li><p>Knowledge of social media posting, creating graphics, or designing marketing materials is considered an advantage.</p></li></ul><p><strong>Personal Attributes &amp; Competencies :</strong></p><ul><li><p>Positive attitude with a proactive approach to work.</p></li><li><p>Excellent written and verbal communication skills in both Arabic and English.</p></li><li><p>Strong interpersonal skills with the ability to communicate professionally with colleagues, patients, suppliers, and external stakeholders.</p></li><li><p>Friendly, approachable, and able to work effectively as part of a team.</p></li><li><p>Professional with a strong understanding of workplace ethics, etiquette, and confidentiality.</p></li><li><p>Customer service-oriented; previous customer-facing experience is considered an advantage.</p></li><li><p>Well-organized, reliable, and willing to support colleagues whenever needed.</p></li><li><p>Flexible, adaptable, and eager to learn and develop new skills.</p></li><li><p>Self-motivated with the ability to work independently while maintaining a collaborative mindset.</p></li><li><p>Able to represent iVein Clinics professionally during events and public activities.</p></li></ul><p></p>

<p><strong>Department:</strong> Finance &amp; Accounting<br><strong>Job Type:</strong> Full-Time<br><strong>Industry:</strong> Healthcare / Medical Clinics<br><strong>Location:</strong> Alexandria, Egypt<br></p><h2>Job Summary</h2><p>We are looking for a <strong>Senior Accounts Payable Accountant – Healthcare</strong> to join our Finance team and manage the full Accounts Payable cycle across the organization.</p><p>The role will be responsible for ensuring the <strong>accurate and timely processing of supplier invoices, payments, reconciliations, and account settlements</strong>, while maintaining proper financial records and supporting month-end and year-end closing activities.</p><p>The ideal candidate should have strong Accounts Payable experience, excellent attention to detail, and preferably experience within the <strong>healthcare, medical clinics, hospitals, or pharmaceutical sector</strong>.</p><p></p><h3>Accounts Payable Management</h3><ul><li><p>Manage the full Accounts Payable cycle from invoice receipt through payment processing.</p></li><li><p>Review and verify supplier invoices against purchase orders, contracts, delivery notes, and supporting documents.</p></li><li><p>Ensure invoices are properly approved and coded according to the company's accounting policies.</p></li><li><p>Process supplier invoices accurately and within agreed payment timelines.</p></li><li><p>Maintain accurate and up-to-date supplier accounts and AP records.</p></li><li><p>Monitor outstanding payables and ensure timely settlement of supplier balances.</p></li><li><p>Handle supplier statements and resolve discrepancies or payment-related issues.</p></li></ul><h3>Healthcare / Medical Accounts</h3><ul><li><p>Process and review invoices related to <strong>medical suppliers, healthcare services, medical equipment, consumables, pharmaceuticals, and clinic operations</strong>.</p></li><li><p>Verify supporting documentation for medical-related purchases and services.</p></li><li><p>Ensure proper classification and recording of healthcare-related expenses.</p></li><li><p>Coordinate with Procurement, Operations, and Clinic teams regarding invoice discrepancies and missing documentation.</p></li></ul><h3>Reconciliation &amp; Reporting</h3><ul><li><p>Perform regular supplier statement reconciliations and investigate discrepancies.</p></li><li><p>Reconcile AP sub-ledger with the General Ledger.</p></li><li><p>Prepare AP aging reports and monitor overdue balances.</p></li><li><p>Support cash flow and payment planning by providing accurate outstanding payable information.</p></li><li><p>Prepare periodic AP reports and analysis for management.</p></li></ul><h3>Month-End &amp; Year-End Closing</h3><ul><li><p>Support month-end and year-end closing activities related to Accounts Payable.</p></li><li><p>Ensure all invoices and expenses are recorded in the appropriate accounting period.</p></li><li><p>Prepare and record necessary accruals and provisions related to unpaid expenses.</p></li><li><p>Assist with account reconciliations and audit requirements.</p></li><li><p>Provide required AP schedules and supporting documents to internal and external auditors.</p></li></ul><h3>Internal Controls &amp; Compliance</h3><ul><li><p>Ensure compliance with company financial policies, procedures, and approval workflows.</p></li><li><p>Maintain proper documentation and audit trails for all AP transactions.</p></li><li><p>Identify discrepancies, control weaknesses, or irregularities and escalate them when necessary.</p></li><li><p>Support the implementation and improvement of AP processes and controls.</p></li></ul><h3>Cross-Functional Coordination</h3><ul><li><p>Coordinate with Finance, Procurement, Operations, and other relevant departments to ensure smooth invoice processing.</p></li><li><p>Communicate professionally with suppliers regarding invoices, payments, statements, and account discrepancies.</p></li><li><p>Follow up with internal stakeholders on pending approvals and supporting documents.</p></li></ul><p></p><p><strong>Requirements</strong></p><h2>Requirements</h2><ul><li><p>Bachelor’s degree in <strong>Accounting, Finance, Commerce, or a related field</strong>.</p></li><li><p><strong>4–6 years of relevant experience</strong> in Accounts Payable or General Accounting.</p></li><li><p>Previous experience in <strong>Healthcare, Medical Clinics, Hospitals, Pharmaceuticals, or a similar industry</strong> is highly preferred.</p></li><li><p>Strong knowledge of the complete Accounts Payable cycle.</p></li><li><p>Good understanding of accounting principles and financial controls.</p></li><li><p>Experience with supplier reconciliation and AP aging.</p></li><li><p>Good knowledge of <strong>Excel</strong>, including Pivot Tables, VLOOKUP/XLOOKUP, and basic financial analysis.</p></li><li><p>Experience with <strong>ERP/accounting systems</strong> such as Odoo, SAP, Oracle, Microsoft Dynamics, or similar systems.</p></li><li><p>Strong attention to detail and accuracy.</p></li><li><p>Excellent organizational and time-management skills.</p></li><li><p>Ability to manage multiple invoices, suppliers, and deadlines effectively.</p></li><li><p>Good communication and problem-solving skills.</p></li></ul><h2>Preferred Qualifications</h2><ul><li><p>Experience handling AP operations within a <strong>multi-branch healthcare or clinic environment</strong>.</p></li><li><p>Experience with medical suppliers, consumables, equipment, and service providers.</p></li><li><p>Experience supporting audits and month-end closing.</p></li><li><p>Professional accounting certification or relevant professional courses is a plus.</p><p></p></li></ul><p></p>

<h2>Job Summary</h2><p>We are looking for an experienced <strong>OPD Manager</strong> to oversee and manage the operational performance of the <strong>OPD </strong>function across the clinic, ensuring efficient workflow, high-quality patient service, effective team coordination, and compliance with healthcare and clinical standards.</p><p>The <strong>OPD </strong>Manager will be responsible for managing day-to-day operations, optimizing resources, monitoring team performance, coordinating with clinical and administrative departments, and ensuring that operational processes support both <strong>patient satisfaction and business objectives</strong>.</p><p>The ideal candidate should have strong healthcare operations experience, excellent leadership skills, and a solid understanding of clinic workflows and performance management.</p><p></p><h2>Key Responsibilities</h2><p></p><h3>Operations Management</h3><ul><li><p>Oversee the day-to-day operations of the <strong>OPD </strong>function and ensure smooth clinic workflow.</p></li><li><p>Develop and implement operational procedures, policies, and workflows to improve efficiency.</p></li><li><p>Monitor operational performance and identify areas for improvement.</p></li><li><p>Ensure optimal utilization of staff, facilities, equipment, and other operational resources.</p></li><li><p>Coordinate with management to achieve operational and business targets.</p></li><li><p>Identify operational risks and implement appropriate corrective actions.</p></li></ul><h3>Team Management &amp; Leadership</h3><ul><li><p>Lead, supervise, and develop the <strong>OPD </strong>team to ensure high performance and productivity.</p></li><li><p>Set clear objectives, KPIs, and performance expectations for team members.</p></li><li><p>Monitor attendance, productivity, and overall team performance.</p></li><li><p>Conduct regular performance reviews and provide constructive feedback.</p></li><li><p>Identify training and development needs and coordinate appropriate training programs.</p></li><li><p>Ensure proper staffing levels and effective shift planning.</p></li></ul><h3>Patient Experience</h3><ul><li><p>Ensure patients receive a smooth, professional, and high-quality service throughout their clinic journey.</p></li><li><p>Monitor patient feedback, complaints, and service issues and ensure timely resolution.</p></li><li><p>Work closely with the Customer Experience and Front Office teams to improve patient satisfaction.</p></li><li><p>Develop initiatives to improve patient retention and overall patient experience.</p></li></ul><h3>Clinical &amp; Operational Coordination</h3><ul><li><p>Coordinate effectively with doctors, nurses, reception, customer service, finance, and other departments.</p></li><li><p>Ensure smooth coordination between clinical and administrative operations.</p></li><li><p>Monitor appointment flow, patient waiting times, and clinic capacity.</p></li><li><p>Support the implementation of initiatives aimed at improving clinic productivity and operational efficiency.</p></li></ul><h3>Performance &amp; KPI Management</h3><ul><li><p>Develop and monitor operational KPIs and performance dashboards.</p></li><li><p>Analyze operational data and prepare regular performance reports for management.</p></li><li><p>Track productivity, utilization, patient flow, waiting times, service quality, and other relevant KPIs.</p></li><li><p>Identify performance gaps and develop action plans to address them.</p></li><li><p>Drive continuous improvement initiatives across the ODP function.</p></li></ul><h3>Quality &amp; Compliance</h3><ul><li><p>Ensure compliance with company policies, healthcare regulations, and applicable clinical and operational standards.</p></li><li><p>Maintain high standards of hygiene, safety, documentation, and operational quality.</p></li><li><p>Conduct regular operational checks and follow up on identified issues.</p></li><li><p>Ensure all incidents, complaints, and operational risks are properly documented and escalated.</p></li><li><p>Support internal and external audits when required.</p></li></ul><h3>Inventory &amp; Resource Management</h3><ul><li><p>Monitor the availability and proper utilization of medical and operational supplies.</p></li><li><p>Coordinate with Procurement and Finance to ensure adequate stock levels.</p></li><li><p>Minimize operational waste and unnecessary costs.</p></li><li><p>Ensure proper handling and maintenance of clinic equipment and resources.</p></li></ul><h3>Reporting &amp; Management Support</h3><ul><li><p>Prepare weekly and monthly operational reports.</p></li><li><p>Provide management with insights and recommendations based on operational data.</p></li><li><p>Support budgeting, forecasting, and cost-control initiatives.</p></li><li><p>Participate in strategic planning and operational improvement projects.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor’s degree in <strong>Healthcare Management, Business Administration, Medicine, Nursing, Pharmacy, or a related field</strong>.</p></li><li><p><strong>6–8 years of experience</strong> in healthcare operations, clinic management, or a similar role.</p></li><li><p>Previous managerial or team leadership experience is required.</p></li><li><p>Experience within <strong>medical clinics, hospitals, dental clinics, aesthetic clinics, or healthcare organizations</strong> is highly preferred.</p></li><li><p>Strong knowledge of healthcare operations and patient-flow management.</p></li><li><p>Proven experience managing teams and operational KPIs.</p></li><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Strong organizational and time-management abilities.</p></li><li><p>Proficiency in Microsoft Office, particularly <strong>Excel and PowerPoint</strong>.</p></li><li><p>Experience with healthcare management systems or ERP/CRM platforms is a plus.</p></li><li><p>Excellent command of English is preferred.</p></li></ul><p></p>

<p></p><h2>Job Purpose</h2><p>The Finance Manager will be responsible for managing and overseeing the financial operations of the healthcare/medical business, ensuring financial accuracy, strong internal controls, healthy cash flow, profitability, and compliance with applicable financial, tax, and healthcare-related requirements.</p><p>The role will provide financial leadership across clinics/medical operations, with strong ownership of <strong>financial reporting, budgeting, forecasting, cash flow, revenue cycle management, insurance claims, collections, cost control, branch profitability, and financial planning</strong>.</p><p></p><h3>Preferred Healthcare Experience:</h3><p>Candidates with experience in <strong>medical clinics, hospitals, dental centers, aesthetic/dermatology clinics, healthcare groups, insurance companies, or healthcare service providers</strong> will be highly preferred.</p><p></p><h2>Key Responsibilities:</h2><p></p><ul><li><p>Lead and manage the overall Finance &amp; Accounting function across the medical/healthcare operations.</p></li><li><p>Oversee the complete accounting cycle, including <strong>General Ledger, Accounts Payable, Accounts Receivable, Cash &amp; Bank, and month-end/year-end closing</strong>.</p></li><li><p>Prepare and review monthly, quarterly, and annual <strong>financial statements and management reports</strong>.</p></li><li><p>Prepare and monitor annual budgets, rolling forecasts, and business plans in coordination with management and operational departments.</p></li><li><p>Develop and monitor <strong>clinic/branch-level P&amp;L statements</strong>, profitability analysis, revenue trends, operating expenses, and financial performance.</p></li><li><p>Monitor healthcare revenue streams including <strong>cash patients, insurance companies, corporate contracts, medical services, packages, and other revenue sources</strong>.</p></li><li><p>Oversee the <strong>medical revenue cycle</strong>, including billing, claims submission, rejection management, collections, settlements, and outstanding balances.</p></li><li><p>Coordinate with Medical Operations, Insurance, Front Office, and Billing teams to ensure accurate revenue capture and timely collection.</p></li><li><p>Monitor <strong>insurance claims aging</strong>, denial rates, rejected claims, pending approvals, and settlement timelines, and identify actions to improve collection performance.</p></li><li><p>Establish and monitor <strong>revenue recognition and billing controls</strong> to ensure that all delivered medical services are accurately captured and billed.</p></li><li><p>Monitor <strong>AR aging and collection KPIs</strong>, and develop action plans to reduce overdue receivables and improve cash conversion.</p></li><li><p>Manage and monitor <strong>cash flow, liquidity, working capital, and treasury activities</strong> across the business.</p></li><li><p>Review and approve payment plans, supplier payments, cash disbursements, and financial commitments within the approved authority matrix.</p></li><li><p>Monitor operating and medical expenses and implement effective <strong>cost-control and cost-optimization initiatives</strong>.</p></li><li><p>Analyze major cost components such as <strong>medical supplies, pharmaceuticals, consumables, outsourced services, payroll, rent, utilities, and other operating expenses</strong>.</p></li><li><p>Monitor inventory-related financial controls and coordinate with Operations/Procurement to minimize <strong>stock variances, wastage, expiry, and unnecessary working capital exposure</strong>.</p></li><li><p>Evaluate the financial impact of new branches, medical services, equipment purchases, expansion plans, and major operational initiatives.</p></li><li><p>Prepare <strong>financial models, feasibility studies, investment analysis, and business cases</strong> for new projects and expansion opportunities.</p></li><li><p>Analyze actual results versus budget and forecast, identify significant variances, and provide actionable recommendations to management.</p></li><li><p>Develop and monitor key financial and operational KPIs, including <strong>revenue growth, gross margin, EBITDA, collection efficiency, AR days, claim rejection rate, expense ratios, branch profitability, and cash conversion</strong>.</p></li><li><p>Provide management with regular <strong>financial dashboards and business performance analysis</strong> to support strategic decision-making.</p></li><li><p>Ensure accurate accounting treatment and appropriate financial controls for medical equipment, fixed assets, depreciation, leases, and capital expenditures.</p></li><li><p>Oversee payroll accounting and ensure payroll-related entries, provisions, and reconciliations are accurate and properly recorded.</p></li><li><p>Ensure compliance with applicable <strong>tax regulations, VAT requirements, accounting standards, and statutory reporting obligations</strong>.</p></li><li><p>Coordinate with external auditors, tax consultants, banks, insurance companies, and other financial institutions as required.</p></li><li><p>Lead internal and external audit processes and ensure timely resolution of audit observations and financial control gaps.</p></li><li><p>Establish, review, and enhance <strong>financial policies, procedures, approval matrices, segregation of duties, and internal control frameworks</strong>.</p></li><li><p>Identify financial risks, control weaknesses, and potential fraud indicators and implement appropriate preventive and corrective actions.</p></li><li><p>Ensure proper documentation and audit trails for all financial and revenue-cycle transactions.</p></li><li><p>Review contracts and commercial agreements with suppliers, insurance companies, corporate clients, and service providers from a financial perspective.</p></li><li><p>Support negotiations related to <strong>payment terms, pricing, collection terms, insurance settlements, and commercial agreements</strong>.</p></li><li><p>Provide financial guidance to operational managers and clinic management regarding budgets, spending, profitability, and cost efficiency.</p></li><li><p>Lead, supervise, and develop the Finance team, ensuring clear objectives, proper delegation, performance monitoring, and continuous development.</p></li><li><p>Ensure timely completion of monthly closing activities and accurate financial reporting within defined deadlines.</p></li><li><p>Continuously improve financial processes, systems, reporting structures, and automation to enhance efficiency and data accuracy.</p></li><li><p>Ensure confidentiality and proper governance of all financial, payroll, patient-related billing, insurance, and commercial information.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><h2></h2><ul><li><p>Bachelor’s degree in <strong>Accounting, Finance, Commerce, or a related field</strong>.</p></li><li><p>Professional certification such as <strong>CPA, CMA, ACCA, or equivalent</strong> is highly preferred.</p></li><li><p><strong>7–10+ years of progressive experience</strong> in Finance &amp; Accounting, with at least <strong>3 years in a Finance Manager or equivalent managerial role</strong>.</p></li><li><p>Proven experience in the <strong>Healthcare, Medical, Hospitals, Clinics, or Healthcare Services sector</strong> is highly preferred.</p></li><li><p>Strong hands-on experience in <strong>financial reporting, budgeting, forecasting, cash flow management, and management accounting</strong>.</p></li><li><p>Strong knowledge of <strong>revenue cycle management, medical billing, insurance claims, collections, and healthcare financial operations</strong>.</p></li></ul><h2>Technical Skills</h2><ul><li><p>Advanced knowledge of accounting principles and financial reporting.</p></li><li><p>Strong expertise in <strong>financial analysis, budgeting, forecasting, and financial modeling</strong>.</p></li><li><p>Advanced Excel skills including <strong>Pivot Tables, Power Query, Power Pivot, XLOOKUP, SUMIFS, financial models, and dashboards</strong>.</p></li><li><p>Strong ERP experience such as <strong>SAP, Oracle, Microsoft Dynamics, Odoo, or similar systems</strong>.</p></li><li><p>Good knowledge of <strong>Power BI or other BI/reporting tools</strong> is preferred.</p></li><li><p>Strong understanding of <strong>VAT, taxation, audit, internal controls, and compliance</strong>.</p></li><li><p>Experience with healthcare/medical billing or ERP systems is highly preferred.</p></li></ul><p></p><h2>Core Competencies</h2><ul><li><p>Strategic financial thinking</p></li><li><p>Strong leadership and people management</p></li><li><p>Business and commercial acumen</p></li><li><p>Analytical and problem-solving skills</p></li><li><p>High level of accuracy and attention to detail</p></li><li><p>Strong decision-making capabilities</p></li><li><p>Financial risk management</p></li><li><p>Strong communication and stakeholder management</p></li><li><p>Integrity and confidentiality</p></li><li><p>Ability to work under pressure and manage multiple priorities</p></li></ul><p></p>

<h2><strong>Accounts Payable Accountant (Medical Sector)</strong></h2><p><strong>Location:</strong> iVein Clinics – Egypt<br><strong>Department:</strong> Finance<br><strong>Reports To:</strong> Finance Manager </p><p></p><h3><strong>About iVein Clinics</strong></h3><p>iVein Clinics is a rapidly growing healthcare group dedicated to delivering high-quality patient-centered medical services. As part of our expansion, we are seeking an experienced <strong>Accounts Payable Accountant</strong> who will play a key role in managing the company's financial obligations, ensuring compliance with financial policies, and maintaining strong relationships with vendors and medical suppliers.</p><h1><strong>Position Summary</strong></h1><p>The <strong>Accounts Payable Accountant</strong> is responsible for managing the complete accounts payable cycle, ensuring timely and accurate processing of supplier invoices, physician payments, operational expenses, and other financial obligations. The role requires strong financial analysis skills, excellent attention to detail, and experience working within healthcare or medical organizations where compliance, cost control, and accuracy are critical.</p><p>The ideal candidate will ensure that all payments are properly authorized, accurately recorded, reconciled, and processed in accordance with company policies, accounting standards, and local regulations.</p><h1><strong>Key Responsibilities</strong></h1><h3>Accounts Payable Operations</h3><ul><li><p>Manage the full Accounts Payable cycle from invoice receipt to payment.</p></li><li><p>Review, verify, and process supplier invoices for accuracy, completeness, and appropriate approvals.</p></li><li><p>Match invoices with Purchase Orders (POs), Goods Received Notes (GRNs), contracts, and supporting documentation.</p></li><li><p>Ensure all invoices are coded correctly according to the Chart of Accounts and cost centers.</p></li><li><p>Maintain accurate AP records and supporting documentation.</p></li></ul><h3>Vendor &amp; Supplier Management</h3><ul><li><p>Build and maintain strong relationships with medical suppliers, pharmaceutical vendors, laboratories, service providers, and contractors.</p></li><li><p>Reconcile vendor statements on a monthly basis.</p></li><li><p>Investigate and resolve invoice discrepancies and payment issues.</p></li><li><p>Respond promptly to supplier inquiries regarding payments and outstanding balances.</p></li><li><p>Monitor supplier aging reports and ensure timely settlements.</p></li></ul><h3>Payment Processing</h3><ul><li><p>Prepare weekly and monthly payment schedules.</p></li><li><p>Process payments through bank transfers, checks, and electronic payment systems.</p></li><li><p>Ensure payments comply with internal approval matrices.</p></li><li><p>Monitor payment deadlines to avoid penalties or service interruptions.</p></li><li><p>Maintain proper documentation for every payment transaction.</p></li></ul><h3>Financial Reconciliation</h3><ul><li><p>Perform monthly reconciliation of Accounts Payable balances.</p></li><li><p>Reconcile supplier balances with the General Ledger.</p></li><li><p>Assist in month-end and year-end closing activities.</p></li><li><p>Prepare AP accruals where necessary.</p></li><li><p>Identify discrepancies and recommend corrective actions.</p></li></ul><h3>Expense Control</h3><ul><li><p>Review employee expense claims for policy compliance.</p></li><li><p>Verify travel, procurement, operational, and administrative expenses.</p></li><li><p>Ensure proper allocation of expenses across departments and branches.</p></li><li><p>Monitor recurring expenses and identify opportunities for cost optimization.</p></li></ul><h3>Medical Industry Financial Support</h3><ul><li><p>Process payments related to:</p><ul><li><p>Medical equipment suppliers</p></li><li><p>Pharmaceutical companies</p></li><li><p>Laboratories</p></li><li><p>Medical consumables</p></li><li><p>Physicians and consultants</p></li><li><p>Maintenance providers</p></li><li><p>Healthcare service contracts</p></li></ul></li><li><p>Monitor healthcare supplier contracts and payment terms.</p></li></ul><h3>Reporting &amp; Analysis</h3><ul><li><p>Prepare:</p><ul><li><p>Accounts Payable Aging Reports</p></li><li><p>Vendor Outstanding Reports</p></li><li><p>Cash Flow Forecasts related to AP</p></li><li><p>Monthly Payment Analysis</p></li><li><p>Expense Trend Reports</p></li><li><p>Cost Analysis Reports</p></li></ul></li><li><p>Support management with financial insights and recommendations.</p></li></ul><h3>Compliance &amp; Internal Control</h3><ul><li><p>Ensure compliance with:</p><ul><li><p>Egyptian Accounting Standards</p></li><li><p>Tax regulations</p></li><li><p>VAT requirements</p></li><li><p>Internal financial policies</p></li></ul></li><li><p>Maintain strong internal controls to prevent duplicate or unauthorized payments.</p></li><li><p>Support internal and external audit requirements.</p></li><li><p>Maintain confidentiality of financial information.</p></li></ul><h3>ERP &amp; Systems</h3><ul><li><p>Record and maintain AP transactions within the ERP system.</p></li><li><p>Ensure accurate financial postings.</p></li><li><p>Participate in ERP improvements and process automation initiatives.</p></li><li><p>Maintain digital documentation and payment records.</p></li></ul><h3>Cross-Functional Collaboration</h3><ul><li><p>Coordinate with:</p><ul><li><p>Procurement Department</p></li><li><p>Warehouse</p></li><li><p>Medical Operations</p></li><li><p>HR Department</p></li><li><p>Treasury</p></li><li><p>Finance Team</p></li></ul></li><li><p>Resolve invoice and purchasing discrepancies promptly.</p></li></ul><h3>Continuous Improvement</h3><ul><li><p>Identify opportunities to streamline AP processes.</p></li><li><p>Recommend automation solutions.</p></li><li><p>Improve payment turnaround times.</p></li><li><p>Enhance vendor satisfaction through efficient financial operations.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><h1><strong>Qualifications</strong></h1><ul><li><p>Bachelor's degree in Accounting, Finance, or Commerce.</p></li><li><p>CMA, CPA, IFRS Diploma, or equivalent certifications are an advantage.</p></li><li><p>3 - 5 years of Accounts Payable experience.</p></li><li><p>Previous experience in hospitals, medical centers, healthcare groups, or clinics is highly preferred.</p></li></ul><hr><h1><strong>Technical Skills</strong></h1><ul><li><p>Strong understanding of:</p><ul><li><p>Accounts Payable</p></li><li><p>General Ledger</p></li><li><p>Financial Reporting</p></li><li><p>Bank Reconciliation</p></li><li><p>Cost Accounting</p></li><li><p>VAT &amp; Tax Compliance</p></li><li><p>Cash Flow Management</p></li><li><p>Month-End Closing</p></li></ul></li><li><p>Advanced Microsoft Excel (Pivot Tables, Power Query, VLOOKUP/XLOOKUP, financial formulas).</p></li><li><p>Experience with ERP systems such as Odoo, SAP, Oracle, Microsoft Dynamics, or similar.</p></li><li><p>Knowledge of electronic payment platforms and banking systems.</p></li></ul><p></p>

<p><strong>Reporting:</strong> Branches Manager</p><p></p><p><strong>Fixed Shift</strong>: 10:00 AM - 5:00 PM</p><p></p><p><strong>Responsibilities:&nbsp;</strong></p><ul><li><p>Greeting and attending to visitors&nbsp;at the front desk</p></li><li><p>Provide basic and accurate information in-person and via phone/email</p></li><li><p>Accurate patients’ data entry into our clinic management system</p></li><li><p>Time keeping and proper schedule management. Contact patients in case of delay</p></li><li><p>Schedule follow up appointments &amp; next visit action</p></li><li><p>Professionally assist both staff and patients to ensure smooth work flow</p></li><li><p>Maintain office security by following safety procedures and controlling access via the reception desk</p></li><li><p>Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)</p></li><li><p>Order front office supplies and keep inventory of stock</p></li><li><p>Perform other clerical receptionist duties such as filing, scanning, photocopying, transcribing and faxing</p></li><li><p>Keep updated records of office sales &amp; expenses</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Fresh graduates are welcomed&nbsp;</strong></p></li><li><p>Proven work experience, Front Office Representative or similar role</p></li><li><p>Proficiency in Microsoft Office</p></li><li><p>Hands-on experience with office equipment (e.g. fax machines and printers)</p></li><li><p>Professional attitude and appearance</p></li><li><p>Solid written and verbal communication skills</p></li><li><p>Ability to be resourceful and proactive when issues arise</p></li><li><p>Excellent organizational skills</p></li><li><p>Multitasking and time-management skills, with the ability to prioritize tasks</p></li><li><p>Customer service attitude</p></li></ul><p><strong>Benefits:</strong></p><ul><li><p>Benefited salary</p></li><li><p>Social insurance</p></li><li><p>Medical Insurance</p></li></ul><p></p>

<h1><strong>Cash &amp; Bank Accountant</strong></h1><p><strong>Department:</strong> Finance<br><strong>Location:</strong> iVein Clinics – Egypt<br><strong>Reports To:</strong> Finance Manager</p><h1><strong>About iVein Clinics</strong></h1><p>iVein Clinics is a leading healthcare organization committed to delivering exceptional patient care through operational excellence and financial integrity. We are seeking a highly organized and detail-oriented <strong>Cash &amp; Bank Accountant</strong> to oversee all cash management activities, banking transactions, treasury operations, reconciliations, and daily liquidity management across our clinics and business units.</p><h1><strong>Position Summary</strong></h1><p>The <strong>Cash &amp; Bank Accountant</strong> is responsible for managing all cash inflows and outflows, maintaining accurate bank records, preparing bank reconciliations, monitoring daily cash positions, processing payments, and ensuring the company's liquidity requirements are met.</p><p>The role requires exceptional analytical skills, strong financial controls, and the ability to work closely with Finance, Treasury, Procurement, HR, and Operations to ensure timely and accurate financial transactions while safeguarding company assets.</p><p></p><h1><strong>Key Responsibilities</strong></h1><h2>Cash Management</h2><ul><li><p>Monitor daily cash balances across all company bank accounts and cash funds.</p></li><li><p>Maintain accurate records of all cash receipts and payments.</p></li><li><p>Prepare daily cash position reports for management.</p></li><li><p>Forecast short-term cash requirements to ensure sufficient liquidity.</p></li><li><p>Monitor cash availability for payroll, suppliers, operational expenses, and capital expenditures.</p></li><li><p>Ensure optimal utilization of available cash resources.</p></li></ul><h2>Bank Operations</h2><ul><li><p>Manage all corporate bank accounts and banking relationships.</p></li><li><p>Process local and international bank transfers.</p></li><li><p>Prepare payment instructions for management approval.</p></li><li><p>Monitor incoming customer collections and outgoing payments.</p></li><li><p>Ensure all bank transactions are properly recorded in the accounting system.</p></li><li><p>Coordinate with banks regarding banking facilities, online banking services, guarantees, and documentation.</p></li><li><p>Maintain updated bank signatory records and banking authorizations.</p></li></ul><h2>Bank Reconciliation</h2><ul><li><p>Prepare daily, weekly, and monthly bank reconciliations.</p></li><li><p>Investigate and resolve unreconciled transactions.</p></li><li><p>Identify duplicate, missing, or incorrect transactions.</p></li><li><p>Ensure all reconciling items are cleared promptly.</p></li><li><p>Reconcile multiple bank accounts simultaneously.</p></li></ul><h2>Treasury Support</h2><ul><li><p>Assist in treasury planning and cash flow management.</p></li><li><p>Support the Finance Manager in preparing weekly and monthly cash forecasts.</p></li><li><p>Monitor available credit facilities and banking limits.</p></li><li><p>Coordinate funding requirements between branches and head office.</p></li><li><p>Assist in optimizing working capital.</p></li></ul><h2>Payment Processing</h2><ul><li><p>Process approved supplier payments.</p></li><li><p>Process employee reimbursements and expense claims.</p></li><li><p>Execute payroll-related bank transfers.</p></li><li><p>Ensure all payments comply with the company's Delegation of Authority (DOA).</p></li><li><p>Verify supporting documents before payment execution.</p></li></ul><h2>Cash Flow Monitoring</h2><ul><li><p>Prepare rolling cash flow forecasts.</p></li><li><p>Analyze expected collections and payments.</p></li><li><p>Identify potential cash shortages.</p></li><li><p>Recommend solutions to improve liquidity.</p></li><li><p>Monitor daily cash movement across all business units.</p></li></ul><h2>Financial Reporting</h2><p>Prepare regular reports including:</p><ul><li><p>Daily Cash Position Report</p></li><li><p>Bank Balance Report</p></li><li><p>Weekly Treasury Report</p></li><li><p>Cash Flow Forecast</p></li><li><p>Outstanding Cheques Report</p></li><li><p>Bank Reconciliation Report</p></li><li><p>Payment Status Report</p></li><li><p>Foreign Currency Position Report (if applicable)</p></li><li><p>Cash Movement Analysis</p></li><li><p>Treasury Dashboard</p></li></ul><h2>Month-End &amp; Year-End Closing</h2><ul><li><p>Prepare bank reconciliations before month-end closing.</p></li><li><p>Record accrued bank charges and interest.</p></li><li><p>Ensure all cash and bank transactions are posted accurately.</p></li><li><p>Support Finance during closing activities.</p></li><li><p>Assist auditors with treasury-related documentation.</p></li></ul><h2>Banking Relationship Management</h2><ul><li><p>Maintain professional relationships with banking partners.</p></li><li><p>Coordinate opening and closing of bank accounts.</p></li><li><p>Handle bank documentation and compliance requirements.</p></li><li><p>Follow up on banking issues and transaction delays.</p></li><li><p>Coordinate issuance and renewal of bank guarantees and other banking instruments when required.</p></li></ul><h2>ERP &amp; Financial Systems</h2><ul><li><p>Record all cash and bank transactions in the ERP system.</p></li><li><p>Ensure proper GL account allocation.</p></li><li><p>Maintain accurate financial records.</p></li><li><p>Support ERP implementation and system improvements.</p></li><li><p>Ensure real-time updating of treasury transactions.</p></li></ul><p></p><p><strong>Requirements</strong></p><h1><strong>Qualifications</strong></h1><ul><li><p>Bachelor's degree in Accounting, Finance, Commerce, or a related field.</p></li><li><p>Professional certifications such as <strong>CMA, CPA, CTP (Certified Treasury Professional), IFRS Diploma</strong>, or equivalent are an advantage.</p></li><li><p><strong>1–3 years</strong> of experience in Cash Management, Treasury, Banking, or General Accounting.</p></li><li><p>Previous experience in the <strong>medical, healthcare, hospital, or clinic sector</strong> is highly preferred.</p></li></ul><h1><strong>Technical Skills</strong></h1><ul><li><p>Strong knowledge of:</p><ul><li><p>Treasury Operations</p></li><li><p>Cash Flow Management</p></li><li><p>Bank Reconciliation</p></li><li><p>Financial Reporting</p></li><li><p>General Ledger</p></li><li><p>Accounts Payable &amp; Receivable</p></li><li><p>Working Capital Management</p></li><li><p>Banking Procedures</p></li><li><p>Internal Controls</p></li><li><p>Egyptian Tax Regulations</p></li></ul></li><li><p>Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP, Power Query, financial formulas).</p></li><li><p>Experience with ERP systems such as <strong>Odoo, SAP, Oracle, Microsoft Dynamics, or similar</strong>.</p></li><li><p>Familiarity with online banking platforms and electronic payment systems.</p></li></ul><p></p>

<p><strong>Job Summary:</strong></p><p>The Accounts Payable Supervisor is responsible for overseeing all accounts payable activities, ensuring accurate processing of invoices, timely payments to vendors, and compliance with company policies and financial controls. The role plays a key part in maintaining strong vendor relationships and supporting smooth financial operations across iVein Clinics.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Supervise daily Accounts Payable operations, including invoice processing, verification, and posting.</p></li><li><p>Ensure timely and accurate payment of vendors, suppliers, and service providers.</p></li><li><p>Review and approve invoices, payment requests, and supporting documents.</p></li><li><p>Maintain proper AP records and ensure accurate reconciliation of vendor statements.</p></li><li><p>Coordinate with procurement, finance, and clinic operations to resolve invoice discrepancies.</p></li><li><p>Monitor AP aging reports and ensure outstanding balances are properly managed.</p></li><li><p>Ensure compliance with internal controls, company policies, and accounting standards.</p></li><li><p>Support month-end closing activities related to Accounts Payable.</p></li><li><p>Prepare periodic AP reports and provide analysis when required.</p></li><li><p>Guide and support AP team members, ensuring efficiency and accuracy in daily tasks.</p></li><li><p>Handle vendor inquiries professionally and maintain strong working relationships.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications &amp; Requirements:</strong></p><ul><li><p>Bachelor’s degree in Accounting, Finance, or a related field.</p></li><li><p><strong>5–7 years of experience</strong> in Accounts Payable, with at least <strong>1–2 years in a supervisory role</strong>.</p></li><li><p>Strong understanding of AP processes, payments, and reconciliations.</p></li><li><p>Experience working with accounting/ERP systems.</p></li><li><p>High attention to detail and strong organizational skills.</p></li><li><p>Ability to work under pressure and meet deadlines.</p></li><li><p>Strong communication and problem-solving skills.</p></li><li><p>Previous experience in healthcare or clinics is a plus.</p></li></ul><p></p>

<p><strong>Job Title:</strong> Events &amp; Public Relations Assistant</p><p> </p><p><strong>o Location:</strong> Cairo / Alexandria (Travel Required) </p><p><strong>o Experience:</strong> Entry-level “0 -1 year” - Fresh Graduates are encouraged to apply </p><p><strong>o Employment Type:</strong> Full-Time </p><p><strong>o Mandatory Requirement:</strong> Must be available and willing to travel frequently </p><p>between Cairo and Alexandria to support iVein Clinics' branches, events, </p><p>and business activities. </p><p> </p><p> </p><p><strong>About the Role: </strong></p><p>iVein Clinics is seeking a proactive, organized, and energetic Events &amp; Public Relations </p><p>Assistant to provide operational and administrative support to the Events &amp; PR Specialist in </p><p>planning, organizing, and executing corporate events, medical awareness campaigns, </p><p>exhibitions, and public relations activities across all iVein Clinics branches. </p><p>The successful candidate will play a hands-on role in preparing and transporting event </p><p>materials, coordinating logistics, assisting with event setup and dismantling, handling event </p><p>equipment, supporting supplier coordination, and ensuring the smooth execution of events. </p><p>This position requires flexibility, frequent travel between Cairo and Alexandria, and the </p><p>ability to work efficiently in a fast-paced environment while maintaining high operational </p><p>standards. </p><p></p><p><strong>Key Responsibilities: </strong></p><p></p><p><strong>➢ Event Planning &amp; Operational Support </strong></p><ul><li><p>Provide operational and administrative support to the Events &amp; PR Specialist in planning, organizing, and executing corporate events, medical awareness campaigns, exhibitions, conferences, and internal activities. </p></li><li><p>Assist in implementing event plans and ensure assigned tasks are completed according to agreed timelines. </p></li><li><p>Support the smooth execution of events under the direct supervision of the Events &amp; PR Specialist. </p></li></ul><p></p><p><strong>➢ Event Logistics &amp; Preparation </strong></p><ul><li><p>Prepare, organize, transport, and distribute event materials, branding assets, promotional items, giveaways, and event supplies before each event. </p></li><li><p>Assist with venue preparation, event setup, branding installation, registration areas, signage, and overall event logistics. </p></li><li><p>Support event dismantling after completion, ensuring all materials and equipment are collected, organized, and stored properly. </p></li></ul><p></p><p><strong>➢ Supplier &amp; Internal Coordination </strong></p><ul><li><p>Coordinate with suppliers, vendors, printing companies, and service providers as assigned by the Events &amp; PR Specialist. </p></li><li><p>Follow up on deliveries, event requirements, and logistical arrangements to ensure timely execution. </p></li><li><p>Coordinate with Marketing, Operations, and branch teams to ensure all event requirements are fulfilled efficiently. </p></li></ul><p></p><p><strong>➢ Event Execution &amp; On-Site Support</strong> </p><ul><li><p>Provide hands-on operational support during events, exhibitions, conferences, workshops, and marketing activations. </p></li><li><p>Assist in handling event equipment, display stands, branding materials, banners, promotional items, and giveaways before, during, and after events. </p></li><li><p>Support in ensuring event areas remain organized, presentable, and fully operational throughout the event. </p></li><li><p>Assist in resolving operational issues during events and escalate any concerns to the Events &amp; PR Specialist when necessary. </p></li></ul><p></p><p><strong>➢ Content &amp; Media Support </strong></p><ul><li><p>Assist with photography and content capture during events whenever required. </p></li><li><p>Coordinate with the Marketing team to ensure all required event content is captured and documented. </p></li><li><p>Organize event photos, videos, and supporting materials after each event. </p></li></ul><p> </p><p><strong>➢ Administrative Support </strong></p><ul><li><p>Prepare guest lists, attendance sheets, event checklists, shipping lists, and administrative documentation. </p></li><li><p>Assist in preparing post-event reports and collecting event feedback. </p></li></ul><p></p><p><strong>➢ General Responsibilities </strong></p><ul><li><p>Travel frequently between Cairo and Alexandria to support company events, branch activities, and business initiatives. </p></li><li><p>Perform physical tasks related to event preparation, setup, transportation, equipment handling, and dismantling whenever required. </p></li><li><p> Work flexible hours, including evenings or weekends, depending on event schedules. </p></li><li><p>Perform any additional duties assigned by the Events &amp; PR Specialist or Marketing Management.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Marketing, Public Relations, Mass Communication, Business Administration, or a related field. </p></li><li><p>Fresh graduates with a strong interest in Events, Marketing, Brand Activation, or Public Relations are encouraged to apply. </p></li><li><p>Previous internship or volunteer experience in organizing events is considered an advantage but is not mandatory. </p></li><li><p>Willingness to travel frequently between Cairo and Alexandria. </p></li><li><p>Flexibility to work outside regular working hours during events whenever required. </p></li><li><p>Excellent organizational and time management skills with the ability to manage multiple tasks simultaneously. </p></li><li><p>Strong communication and interpersonal skills with a professional and positive attitude. </p></li><li><p>Hands-on mindset with a willingness to participate in operational and physical event activities. </p></li><li><p>Ability to work under pressure and adapt quickly in a dynamic environment. </p></li><li><p>Ability to coordinate effectively with internal teams, suppliers, and external service providers. </p></li><li><p>Fluency in spoken and written Arabic and English is required. </p></li><li><p>Proficiency in Microsoft Office (Word, Excel, and PowerPoint). </p></li><li><p>Knowledge of social media posting, creating graphics, or designing marketing materials is considered an advantage. </p></li></ul><p> </p><p><strong>Personal Attributes &amp; Competencies : </strong></p><p> </p><ul><li><p>Positive attitude with a proactive approach to work. </p></li><li><p>Excellent written and verbal communication skills in both Arabic and English. </p></li><li><p>Strong interpersonal skills with the ability to communicate professionally with colleagues, patients, suppliers, and external stakeholders. </p></li><li><p>Friendly, approachable, and able to work effectively as part of a team. </p></li><li><p>Professional with a strong understanding of workplace ethics, etiquette, and confidentiality. </p></li><li><p>Customer service-oriented; previous customer-facing experience is considered an advantage. </p></li><li><p>Well-organized, reliable, and willing to support colleagues whenever needed. </p></li><li><p>Flexible, adaptable, and eager to learn and develop new skills. </p></li><li><p>Self-motivated with the ability to work independently while maintaining a collaborative mindset. </p></li><li><p>Able to represent iVein Clinics professionally during events and public activities.</p></li></ul><p></p>

<h2>Call Center Trainee</h2><p></p><h3>Working Conditions:</h3><p></p><ul><li><p><strong>Working Days:</strong> Saturday to Thursday</p></li><li><p><strong>Working Hours:</strong> 12:00 PM – 7:00 PM</p></li><li><p><strong>Day Off: </strong>Friday</p></li></ul><p></p><h2>Job Summary</h2><p>We are looking for enthusiastic and customer-oriented <strong>Call Center Trainees</strong> to join our team. This role is ideal for fresh graduates or individuals looking to start a career in customer service. The trainee will handle customer inquiries, provide accurate information, and ensure a positive customer experience while receiving on-the-job training.</p><p></p><h2>Key Responsibilities</h2><ul><li><p>Handle inbound and outbound customer calls professionally.</p></li><li><p>Respond to customer inquiries and provide accurate information about the company's services.</p></li><li><p>Record customer interactions accurately in the system.</p></li><li><p>Resolve customer complaints or escalate them to the appropriate department when necessary.</p></li><li><p>Follow up with customers as required to ensure satisfaction.</p></li><li><p>Maintain a high level of professionalism and customer service.</p></li><li><p>Adhere to company policies, procedures, and quality standards.</p></li><li><p>Meet daily and monthly performance targets.</p></li><li><p>Participate in training sessions and continuous learning activities.</p></li><li><p>Perform other duties assigned by the Team Leader.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><p></p><h2>Qualifications</h2><ul><li><p>Fresh graduates are welcome to apply.</p></li><li><p>High school diploma or Bachelor's degree.</p></li><li><p>Previous customer service experience is a plus but not required.</p></li><li><p>Good communication and interpersonal skills.</p></li><li><p>Basic computer skills.</p></li><li><p>Ability to work under pressure.</p></li><li><p>Willingness to learn and develop.</p></li></ul><p></p><h2>Technical Skills</h2><ul><li><p>Microsoft Office (Basic)</p></li><li><p>Basic Computer Skills</p></li><li><p>Data Entry</p></li></ul><p></p><h2>Soft Skills</h2><ul><li><p>Excellent Communication Skills</p></li><li><p>Customer Service Orientation</p></li><li><p>Problem-Solving Skills</p></li><li><p>Active Listening</p></li><li><p>Teamwork</p></li><li><p>Time Management</p></li><li><p>Positive Attitude</p></li></ul><p></p>