TyrePro Egypt Co. - Continental Tyres jobs

<p><strong>Branch Management</strong></p><p>Implement and apply the company’s general policies in branch management.</p><p>Supervise the branch team and provide guidance to enhance overall performance.</p><p><strong>Sales &amp; Targets</strong></p><p>Achieve the monthly sales targets for tires and services.</p><p>Improve both internal and external sales through full market coverage of the branch’s sales area.</p><p>Prepare and submit reports on lost sales with reasons to ensure product availability.</p><p><strong>Customer Service</strong></p><p>Build and maintain strong relationships with walk-in customers and corporate clients by registering new customers in the database.</p><p>Ensure high-quality customer service and proper reception by branch staff.</p><p>Handle customer complaints seriously and report them to the head office according to the Customer Service Department guidelines (15880).</p><p><strong>Stock &amp; Showroom Management</strong></p><p>Monitor stock levels and request sufficient quantities based on sales and inventory analysis.</p><p>Oversee the branch’s external and internal appearance, including signage, product display, cleanliness, and service bays.</p><p><strong>Reporting &amp; Market Insights</strong></p><p>Prepare and submit weekly or monthly reports on:</p><p>Market and competitors’ activities.</p><p>New tire patterns and brands appearing on newly launched vehicles to support future sales.</p><p>Submit monthly reports to the Branches Manager outlining the showroom’s requirements to achieve sales targets.</p><p><strong>Meetings &amp; Team Coordination</strong></p><p>Conduct daily staff meetings to distribute tasks, provide updates, and share work-related observations.</p><p>Prepare and participate in monthly meetings with the Branches Manager to review performance and requirements.</p><p><strong>Requirements</strong></p><ul><li><p>Presentable</p></li><li><p>Communication skills</p></li><li><p>Presentation skills</p></li><li><p>Selling skills</p></li><li><p>Excel Experience</p></li><li><p>Good level of English</p></li></ul><p></p>

<p>Are you a driven individual with a passion for connecting with customers and achieving ambitious goals? We are searching for dynamic <strong>Indoor Sales Executives</strong> to join our vibrant team in <strong>Cairo, Egypt</strong>! This is an incredible opportunity for enthusiastic individuals to kickstart their sales career in a supportive and fast-paced environment. As an On-site team member, you'll be at the heart of our operations, engaging directly with clients and contributing to our continued success.</p><p><strong>What You'll Be Doing:</strong></p><ul><li><p><strong>Engage and Excite:</strong> Proactively interact with potential and existing customers, understanding their needs and presenting compelling solutions.</p></li><li><p><strong>Drive Success:</strong> Consistently work towards and exceed individual and team sales targets, contributing directly to the company's growth.</p></li><li><p><strong>Build Relationships:</strong> Develop and nurture strong customer relationships, ensuring satisfaction and fostering long-term loyalty.</p></li><li><p><strong>Showcase Expertise:</strong> Become a product expert, confidently demonstrating features and benefits to diverse clientele.</p></li><li><p><strong>Collaborate and Innovate:</strong> Work closely with your team to share insights, strategies, and best practices for collective achievement.</p></li></ul><p><strong>Skills &amp; Technologies We Value:</strong></p><p>We're looking for individuals who possess strong <strong>Sales Skills</strong>, a proven ability to meet <strong>Sales Targets</strong>, and excellent <strong>Communication</strong> and <strong>Customer Service</strong> capabilities. Familiarity with CRM software and a knack for <strong>Negotiation</strong> will set you apart.</p><p><strong>Growth Opportunities:</strong></p><p>This <strong>Entry Level</strong> position is just the beginning of your journey with us! We are committed to fostering your professional development through continuous training, mentorship, and clear pathways for career advancement within our growing organization. Your hard work and dedication will be recognized and rewarded.</p><p><strong>Our Team &amp; Culture:</strong></p><p>Join a collaborative and energetic team culture where every voice is valued. We believe in empowering our employees and celebrating successes together. You'll be part of a supportive environment that encourages learning, innovation, and mutual respect.</p><p><strong>Your Impact:</strong></p><p>As an Indoor Sales Executive, you will be a critical driver of our company's revenue and customer satisfaction. Your efforts will directly contribute to expanding our market presence and solidifying our reputation as a leader in the industry. Be prepared to make a tangible difference every single day!</p><p><strong>Requirements</strong></p><ul><li><p><strong>Educational Excellence:</strong> Hold a <strong>Bachelor's Degree</strong> in a relevant field. We believe in a strong academic foundation!</p></li><li><p><strong>Emerging Talent:</strong> Bring <strong>0-1 years of experience</strong> to the table. This is an exciting opportunity for ambitious individuals ready to launch their career.</p></li><li><p><strong>Sales Acumen:</strong> Demonstrate foundational <strong>Sales Skills</strong> and a burning desire to achieve and surpass <strong>Sales Targets</strong>.</p></li><li><p><strong>Customer Champion:</strong> Possess excellent <strong>Customer Service</strong> and <strong>Communication</strong> abilities, with a natural talent for building rapport.</p></li><li><p><strong>Problem Solver:</strong> Exhibit strong <strong>Problem Solving</strong> skills and a proactive approach to addressing customer needs.</p></li><li><p><strong>Career Aspirations:</strong> Ready to embrace an <strong>Entry Level</strong> role with a commitment to learning, growing, and contributing significantly to our team.</p></li></ul><p></p>

<ul><li><p>Respond to customer inquiries and provide accurate information about products, services, and promotions.</p></li><li><p>Handle customer complaints and resolve issues efficiently to ensure satisfaction.</p></li><li><p>Manage inbound and outbound customer communications via phone and email.</p></li><li><p>Monitor and respond to inquiries and comments on the company's social media pages promptly and professionally.</p></li><li><p>Report customer issues, including product-related concerns, delivery delays, or service feedback to the mentioned parties.</p></li><li><p>Ensure timely follow-up with customers to provide updates or confirm resolution of their issues.</p></li><li><p>Maintain accurate records of customer interactions, inquiries, complaints, and solutions in the Customers’ data sheet.</p></li><li><p>Collect and report customer feedback to help improve products and services.</p></li><li><p>Be fully aware of Tyre pro products, services and location.</p></li><li><p>Coordinate with internal departments such as retail, sales, logistics, and marketing to resolve customer issues and ensure smooth operations.</p></li><li><p>Support marketing efforts by promoting special offers or campaigns during customer interactions.</p></li><li><p>Maintain professionalism and courtesy in all customer interactions.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor degree&nbsp;</p></li><li><p>customer service experience, preferably in the retail or automotive industry.</p></li><li><p>Excellent verbal and written communication skills.</p></li><li><p>Strong problem-solving and conflict-resolution abilities.</p></li><li><p>Proficiency in using customer service tools, CRM software, and social media platforms.</p></li><li><p>Ability to multitask, prioritize, and manage time effectively.</p></li><li><p>A customer-focused mindset with the ability to remain calm under pressure.</p></li></ul><p></p>

<p><strong>Branch Management</strong></p><p>Implement and apply the company’s general policies in branch management.</p><p>Supervise the branch team and provide guidance to enhance overall performance.</p><p><strong>Sales &amp; Targets</strong></p><p>Achieve the monthly sales targets for tires and services.</p><p>Improve both internal and external sales through full market coverage of the branch’s sales area.</p><p>Prepare and submit reports on lost sales with reasons to ensure product availability.</p><p><strong>Customer Service</strong></p><p>Build and maintain strong relationships with walk-in customers and corporate clients by registering new customers in the database.</p><p>Ensure high-quality customer service and proper reception by branch staff.</p><p>Handle customer complaints seriously and report them to the head office according to the Customer Service Department guidelines (15880).</p><p><strong>Stock &amp; Showroom Management</strong></p><p>Monitor stock levels and request sufficient quantities based on sales and inventory analysis.</p><p>Oversee the branch’s external and internal appearance, including signage, product display, cleanliness, and service bays.</p><p><strong>Reporting &amp; Market Insights</strong></p><p>Prepare and submit weekly or monthly reports on:</p><p>Market and competitors’ activities.</p><p>New tire patterns and brands appearing on newly launched vehicles to support future sales.</p><p>Submit monthly reports to the Branches Manager outlining the showroom’s requirements to achieve sales targets.</p><p><strong>Meetings &amp; Team Coordination</strong></p><p>Conduct daily staff meetings to distribute tasks, provide updates, and share work-related observations.</p><p>Prepare and participate in monthly meetings with the Branches Manager to review performance and requirements.</p><p><strong>Requirements</strong></p><ul><li><p>Presentable</p></li><li><p>Communication skills</p></li><li><p>Presentation skills</p></li><li><p>Selling skills</p></li><li><p>Excel Experience</p></li><li><p>Good level of English</p></li></ul><p></p>

<ul><li><p>Review the annual demand of products with management to stand on the requested quantities and sizes.</p></li><li><p>Review the requested sizes and quantities availability with Suppliers to confirm on production.</p></li><li><p>Set the annual supply plan with the main suppliers to request the yearly production.</p></li><li><p>Set the monthly schedule of each order and contact with suppliers to confirm the dates</p></li><li><p>Ensure the best utilization of container’s space during the process of finalizing the monthly order with the supplier using the full capacity with the available stock from the suppliers</p></li><li><p>Review the Proforma invoices to be aligned with the monthly order’s (QTY, Sizes, Prices, confirmed payment terms, and E-marks)</p></li><li><p>Register any needed E-marks with GOEIC</p></li><li><p>Apply for ACID by the Proforma invoices on Nafeza system</p></li><li><p>Send the ACID to the suppliers and confirm that it’s added on all the final documents</p></li><li><p>Review the received original documents from the suppliers and confirm with supplier to upload on Cargo-X</p></li><li><p>Sign the uploaded documents (on Nafeza system) and it them to the bank</p></li><li><p>Set the bank application with the original documents to issue form No. 4</p></li><li><p>Align with the clearing agency to clear the shipments</p></li><li><p>Cordinate with the W.H for the up coming shipments to prepare for their receiving.</p></li><li><p>Align with the finance team to prepare the amounts needed to the customs</p></li><li><p>Keep the Sales &amp; Retail team updated with the upcoming shipments to manage their deals with customers</p></li><li><p>Distribute the needed sizes &amp; QTYs on the retail stores in alignment with the retail head.</p></li><li><p>Deal with suppliers for Credit Notes related to operation.</p></li><li><p>Present Stock Situation Report with DOT analysis to management team.</p></li></ul><p> </p>

<p><strong>Branch Management</strong></p><p>Implement and apply the company’s general policies in branch management.</p><p>Supervise the branch team and provide guidance to enhance overall performance.</p><p><strong>Sales &amp; Targets</strong></p><p>Achieve the monthly sales targets for tires and services.</p><p>Improve both internal and external sales through full market coverage of the branch’s sales area.</p><p>Prepare and submit reports on lost sales with reasons to ensure product availability.</p><p><strong>Customer Service</strong></p><p>Build and maintain strong relationships with walk-in customers and corporate clients by registering new customers in the database.</p><p>Ensure high-quality customer service and proper reception by branch staff.</p><p>Handle customer complaints seriously and report them to the head office according to the Customer Service Department guidelines (15880).</p><p><strong>Stock &amp; Showroom Management</strong></p><p>Monitor stock levels and request sufficient quantities based on sales and inventory analysis.</p><p>Oversee the branch’s external and internal appearance, including signage, product display, cleanliness, and service bays.</p><p><strong>Reporting &amp; Market Insights</strong></p><p>Prepare and submit weekly or monthly reports on:</p><p>Market and competitors’ activities.</p><p>New tire patterns and brands appearing on newly launched vehicles to support future sales.</p><p>Submit monthly reports to the Branches Manager outlining the showroom’s requirements to achieve sales targets.</p><p><strong>Meetings &amp; Team Coordination</strong></p><p>Conduct daily staff meetings to distribute tasks, provide updates, and share work-related observations.</p><p>Prepare and participate in monthly meetings with the Branches Manager to review performance and requirements.</p>