Grand Rotana Resort & Spa jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Recreation professionals who want to move their careers forward.<br><br>As a Recreation Attendant you are responsible to ensure that all health club area responsibilities are carried out in an efficient and timely manner and your role will include key responsibilities such as:<br><br>• Ensure swimming pools (main &amp; children’s pool) and the complete health club area is clean at any times and report any maintenance<br>• Ensure the sun lounges are clean and free of any debris during the operation<br>• Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning<br>• Provide guest assistance on arrival to Bodylines<br>• Assist with the cleaning of all areas of the operation<br>• Assist with potential new members, giving a complete tour of the facility and being fully conversant with all prices and facility details of the club<br>• Check constant on the changing rooms and ensure that they are clear of litter, used towels, etc.<br>• Report any guest complaints to Superiors immediately<br>• Observe high standards of personal hygiene</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Commis II you are responsible for the daily food preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:<br><br>• Support the Demi Chef de Partie or Commis I in the daily operation and work<br>• Work according to the menu specifications by the Chef de Partie<br>• Keep work area at all times in hygienic conditions according to the rules set by the hotel<br>• Control food stock and food cost in his section<br>• Prepare the daily mis-en-place and food production in different sections of the main kitchen or satellites<br>• Follow the instructions and recommendations from the immediate Superiors to complete the daily tasks<br>• Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques<br>• Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Demi Chef de Partie you are responsible to take care of the daily food preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:<br><br>• Support the Chef de Partie or Sous Chef in the daily operation and work<br>• Work according to the menu specifications by the Chef de Partie<br>• Keep work area at all times in hygienic conditions according to the rules set by the hotel<br>• Control food stock and food cost in his section<br>• Prepare the daily mis-en-place and food production in different sections of the main kitchen or satellites<br>• Follow the instructions and recommendations from the immediate superiors to complete the daily tasks<br>• Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques<br>• Instruct and lead subordinates through their daily requirements in food preparation and actively take part in set up of buffets and special functions<br>• Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Chef de Partie you are responsible to take care of the daily food preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:<br><br>• Prepare the daily mis-en-place and food production in different sections of the main kitchen or satellites<br>• Coordinate daily tasks with the Sous Chef or Executive Chef<br>• Follow the instructions and recommendations from the immediate superiors to complete the daily tasks<br>• Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques<br>• Instruct and lead subordinates through their daily requirements in food preparation and actively take part in set up and supervising of buffets and special functions<br>• Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control<br>• Consult and check on daily requirements, functions and last minute events<br>• Guide and train the subordinates on a daily basis to ensure high motivation and economical working environment</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Commis II you are responsible for the daily food preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:<br><br>• Support the Demi Chef de Partie or Commis I in the daily operation and work<br>• Work according to the menu specifications by the Chef de Partie<br>• Keep work area at all times in hygienic conditions according to the rules set by the hotel<br>• Control food stock and food cost in his section<br>• Prepare the daily mis-en-place and food production in different sections of the main kitchen or satellites<br>• Follow the instructions and recommendations from the immediate Superiors to complete the daily tasks<br>• Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques<br>• Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Demi Chef de Partie you are responsible to take care of the daily food preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:<br><br>• Support the Chef de Partie or Sous Chef in the daily operation and work<br>• Work according to the menu specifications by the Chef de Partie<br>• Keep work area at all times in hygienic conditions according to the rules set by the hotel<br>• Control food stock and food cost in his section<br>• Prepare the daily mis-en-place and food production in different sections of the main kitchen or satellites<br>• Follow the instructions and recommendations from the immediate superiors to complete the daily tasks<br>• Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques<br>• Instruct and lead subordinates through their daily requirements in food preparation and actively take part in set up of buffets and special functions<br>• Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking enthusiastic, dynamic and committed Security Professionals who want to move their career forward along with the growth of the company.<br><br>As a Security Officer you are responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets, whereby your role will include key responsibilities such as:<br><br>• Ensure and guard the safety of guests and employees by walking surveillance rounds and patrol all of the Hotel’s areas<br>• Respond rapidly to requests for emergency and non-emergency assistance in a professional and hospitable manner<br>• Detect safety-threatening situations and irregularities like unwanted visitors, mutilation or aggressive behavior <br>• Obtain all loss reports, investigate, follow-up and determine course of action<br>• Monitor designated areas on the closed CCTV<br>• Ensure that ‘Fire Exit’ doors are kept free of blockage at all times and ensure that fire and safety equipments are in their right places<br>• Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Recreation professionals who want to move their careers forward.<br><br>As a Lifeguard you are responsible to monitor activities in the swimming area to prevent accidents and provide assistance to swimmers, whereby your role will include key responsibilities as:<br><br>• Caution swimmers regarding unsafe areas<br>• Rescue swimmers in danger of drowning and administer first aid<br>• Maintain order in swimming areas<br>• Determine the chlorine content and PH value of water, using water testing kit<br>• Conduct or officiate swimming meets and give swimming instructions<br>• Ensure the swimming pool is clean.<br>• Ensure the sun loungers are clean, in the correct position and in working order<br>• Regularly check the temperature of the pool to ensure they are at set standard<br>• Ensure the pool deck is clean and free of any debris during the operation<br>• Ensure that the umbrellas are fixed properly to their units<br>• Ensure that when the umbrellas are not in use, they are tied down for safety precautions<br>• Provide emergency care and treatment as required until the arrival of emergency medical services<br>• Have full knowledge of club’s facilities, timings, promotions and prices</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an Assistant Housekeeping Manager you are responsible to manage and lead the team of the housekeeping operation towards achieving the departmental goals and objectives by ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role will include key responsibilities such as:<br><br>• Plan the monthly roster of coordinators, senior supervisor and floor supervisors<br>• Carry out the yearly EPDR for his / her direct subordinates<br>• Perform disciplinary action or dismissal cases of employee under his / her charge<br>• Monitor and guide new team member<br>• Coordinate and monitor Preventive Maintenance Program<br>• Plan and ensure the clearings of annual leave / public holiday are up dated on timely basis<br>• Carry out departmental induction for all trainees and housekeeping new team member<br>• Up date the job descriptions for all direct subordinates as and when required<br>• Identify training needs for areas of improvement in the department<br>• Review and recommend more effective cleaning methods, materials and agents on a periodic basis<br>• Inspect personal grooming, uniform tidiness and cleanliness for the employees</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as:<br><br>• Receive each guest call in a professional and friendly manner<br>• Maintain effective communication with all related department to ensure smooth service delivery<br>• Handle every query in a polite and courteous manner and exceed guest expectations<br>• Ensure guests are greeted by name upon calling as per the Rotana Standard<br>• Maintain an up to date knowledge of the hotel and local services<br>• Maintain an awareness of guest profile through the Opera guest profile system<br>• Complete management’s long distance call vouchers and record them on the traffic sheet<br>• Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard<br>• Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls<br>• Take messages for guests and management as per the required standard</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an Accounts Supervisor - Receivable you are responsible to review the city ledger, prepare invoices and verify purchase slips in a smooth and effective way and in compliance with all policies, whereby your role will include key responsibilities such as:<br><br>• Transfer daily city ledger data from Front Office system to Back Office Accounts Receivable module<br>• Verify the total transfer with city ledger folios<br>• Review the city ledger folios with supporting documents such as charge slips, LPOs, etc.<br>• Follow up if required for billing instructions, LPOs, supporting documents, etc.<br>• Prepare invoices and obtain Director of Finance / Financial Controller signature<br>• Send the original invoices with supporting documents to the customer, file a copy of the full set in the customer file and another copy in the sequential file<br>• Calculate commission for credit card payments received<br>• Issue receipts for cash and cheques received from customers and credit card payment received directly to the bank<br>• Hand over all cash receipts to the General Cashier with receipt copy<br>• Prepare and give employee city ledger summary to the Paymaster on the 25th of each month</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure <br>• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed <br>• Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests<br>• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries<br>• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels<br>• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures<br>• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Carpenter you are responsible to construct, erect, install and repair structures and fixtures of wood, plywood and wallboard using carpenter's hand tools and power tools, whereby your role will include key responsibilities such as:<br><br>• Carry out maintenance and repair works as required <br>• Carry out day to day maintenance within the hotel building where problems of a carpentry nature occur<br>• Fix shelving and cabinet construction<br>• Fix door locks and security items, as well as various types of windows and glazing<br>• Partition woodworking machinery and the minimal amount of general building<br>• Remove damaged or defective parts or sections of structures and repair or replace, using hand tools<br>• Finish surfaces of woodwork or wallboard in houses and buildings, using paint, hand tools and paneling<br>• Fill cracks and other defects in plaster or plasterboard and sand patch, using patching plaster, trowel and sanding tool<br>• Carry out all works as per the country technical regulations and safety standards</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic Engineering professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an Engineering Manager you are responsible to assist the Director of Engineering on all matters related to the repairs and maintenance operation of the physical plant and engineering facilities within the hotel. The role involves maintaining all electrical and electronic equipment, including heating and ventilation and will include key responsibilities such as:<br><br>• Organize and set up preventive maintenance programmes for all electrical equipment, including general building works<br>• Supervise maintenance employees and contractors who are carrying out minor building work, electrical&nbsp; installations<br>• Write specifications for all electrical associated building works, complying with the local government regulations<br>• Decide and agree with the Director of Engineering on the priorities of all electrical projects<br>• Advise and inform the Director of Engineering on any health and safety matters relating to the electricity and work regulations<br>• Liaise with the local government authorities when necessary<br>• Oversee the general maintenance of all life safety systems throughout the hotel and report any major defects to the Chief Engineer / Director of Engineering</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Team Leader - Front Desk you are responsible to provide professional and customer focused service to our guests, ensuring that their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure<br>• Maintain effective communication with all related departments to ensure smooth service delivery<br>• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels<br>• Maintain good working relationship with all Front Office employees with particular emphasis on Front Desk Agents and Guest Services<br>• Supervise all Front Desk employees ensuring guests are taken care of in a professional and friendly manner<br>• Maintain an up to date knowledge of hotel and local services and supply information and respond to guest queries<br>• Verify all cashier closures of Front Desk Agents on shift end for billing and attachment accuracy <br>• Ensure all guest registrations are completed and correspond with Opera PMS guest information</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure <br>• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed <br>• Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests<br>• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries<br>• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels<br>• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures<br>• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic Engineering professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a&nbsp;Director of Engineering you are responsible on all matters related to the repairs and maintenance operation of the physical plant and engineering facilities within the hotel and maintain all mechanical, electrical and electronic equipment including heating and ventilation, whereby your role will include key responsibilities such as:<br><br>• Organize and set up preventive maintenance programmes for all electrical and mechanical equipment including general building works<br>• Advise the General Manager and the Corporate Vice President - Engineering and Technical Services of any problems at all times<br>• Supervise maintenance employees and contract employees who are carrying out minor building work, electrical and mechanical installations<br>• Supervise and liaise with all contractors, write specifications for all electrical, mechanical and associated building works complying with the local government regulations and inspect and sign for contractor works upon satisfactory completion<br>• Oversee the general maintenance of all life safety systems throughout the hotel and report any major defects <br>• Ensure that all administration files are kept up to date including drawing prints, specifications and equipment, technical maintenance manuals, etc.<br>• Recommend and evaluate energy conservation programmes and ensure they are carried out as well as investigate the wastage</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as:<br><br>• Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately<br>• Clean rooms and bathrooms, performing any combination of the following duties<br>• Keep fire exits and stair ways clear of any obstruction<br>• Check and report any maintenance work required immediately<br>• Pick up any litter from corridors and pathways<br>• Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets<br>• Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal<br>• Replenish bathroom supplies and room supplies<br>• Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary<br>• Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times<br>• Remove Room Service tray and trolley from guestroom and corridors<br>• Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic guest focused Learning and Development professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.<br><br>As a Learning &amp; Development Manager you are responsible for managing the hotel’s training function in order to promote the desired work culture. The role involves developing and conducting training courses as well as facilitating training workshops based on operational requirements and will include key responsibilities such as:<br><br>• Assess current and future training and development needs for the hotel, deliver a variety of professional quality training and development programs and evaluate the effectiveness of training delivery by managers and supervisors<br>• Conduct an ‘Colleague Development Needs’ analysis and prepare an Annual Learning and Development Plan and budget accordingly<br>• Provide professional internal consulting and conduct off job training sessions as necessary that creates measurable performance solutions and long-term growth and development for all colleagues.<br>• Pro-actively shape a service-oriented culture within the operation by measuring and monitoring guest feedback and establishing effective means of communicating this to the management and other colleagues.<br>• Assist in the selection of Departmental Trainers, then train and develop them through ongoing workshops and monthly meetings</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Demi Chef de Partie you are responsible to take care of the daily food preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:<br><br>• Support the Chef de Partie or Sous Chef in the daily operation and work<br>• Work according to the menu specifications by the Chef de Partie<br>• Keep work area at all times in hygienic conditions according to the rules set by the hotel<br>• Control food stock and food cost in his section<br>• Prepare the daily mis-en-place and food production in different sections of the main kitchen or satellites<br>• Follow the instructions and recommendations from the immediate superiors to complete the daily tasks<br>• Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques<br>• Instruct and lead subordinates through their daily requirements in food preparation and actively take part in set up of buffets and special functions<br>• Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control</p> </div>