Coptic Orphans jobs

<p>Business Process Analysis and Modelling: Collaborate with cross-functional teams to understand business requirements and conduct structured process discovery through stakeholder interviews, facilitated workshops, job shadowing, and document and system trace analysis, accurately documenting how processes operate in practice. Document and model identified process flows in SAP Signavio using BPMN 2.0 and the department's agreed modelling conventions, naming standards, and level-of-detail rules. Collect and analyze process data, including volumes, cycle and waiting times, handoffs, rework, and exception rates, using appropriate statistical methods and analytical tools to identify trends, assess process performance, and support evidence-based decision-making. Maintain SAP Signavio repository integrity, including version control, model metadata and attributes, glossary and dictionary entries, and archiving of superseded models . Stakeholder Validation and Sign-Off: With the support and supervision of the Business Process Manager, validate the documented As-Is process with process owners and key participants to confirm that it reflects actual practice, resolve discrepancies, and obtain and record formal process-owner sign-off. Identify and confirm Initial process inefficiencies, bottlenecks, control gaps, and other improvement opportunities with the Business Process Manager and relevant stakeholders, including root causes where appropriate. Maintain appropriate records of stakeholder validation, decisions, and agreed actions, and escalate unresolved issues or decisions requiring management or cross-departmental input. Solution Design and Improvement Planning: Develop the To-Be process and model it in SAP Signavio, showing the delta against the validated As-Is model, for review and presentation to the Business Process Manager. Develop initial improvement plans and supporting business cases outlining objectives, scope, expected benefits, resources, risks, and implementation considerations, and present recommendations to the Business Process Manager and relevant process owners for approval, as required. Support the implementation of approved process improvements by providing process expertise and addressing process-related issues. Process Performance Management and Reporting: Define and monitor process KPIs, establish a performance baseline for each process using data from the existing (As-Is) process, and analyze process performance to identify issues, trends and improvement opportunities, recommending appropriate actions. Develop and maintain process performance dashboards, monitor performance against the baseline established during As-Is analysis, assess the impact of process changes, and report findings to the Process Manager on the agreed cycle . Perform other duties commensurate with the role and level, as requested by the Process Manager. Travel and Working Requirements Limited to typical office environment such as walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel. Occasional travel, nationally or internationally, is expected. Working out of the official hours and on weekends may be required.</p><p><strong>Desired Candidate Profile</strong></p><h3>Required Education, Experience, Knowledge, and Skills</h3><p>Bachelor's degree in Business Administration, Information Systems, Industrial Engineering, or a related field. 1 3 years of experience in business process analysis, process performance analysis, or a related field. Proven experience with working knowledge of Business Process Management (BPM) methodologies and of the process lifecycle (discovery, modelling, analysis, improvement, monitoring). Practical ability to model in BPMN 2.0. Hands-on experience with SAP Signavio is required; experience with another enterprise BPM suite (ARIS, Bizagi, Camunda) may be accepted where the candidate can demonstrate BPMN modelling competence. Strong analytical and problem-solving skills, with attention to detail and the ability to analyze processes and relevant data. Strong communication, interviewing, facilitation, active-listening, and interpersonal skills, with the ability to engage stakeholders at all levels, gather information effectively, and communicate findings clearly through effective reporting. Proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint, with familiarity with tools used for process visualization and performance reporting. Excellent written and spoken English communication skills. Strong organizational, time management, and prioritization skills. Proven experience with Lean and Six Sigma techniques, and (Green Belt or higher) is a plus. Familiarity with process automation tools is an advantage (robotic process automation, workflow automation, SAP Signavio Process Automation).</p>

<p>Partnership Programs Manager Purpose of the Job: Reporting to the International Programs Director, the Partnership Programs Manager leads Coptic Orphans' end-to-end partnership and grantmaking cycle; from strategic partner identification and RfP design to proposal review, partner selection, award management, and results oversight. This role demands strong relationship management, technical program acumen, and the ability to evaluate and manage implementing partners with rigor and effectiveness.</p><h4>Essential Functions and Responsibilities:</h4><ul><li><strong>Strategic Partnerships &amp; Civil Society Engagement</strong> Map, identify, and cultivate relationships with credible civil society organizations, NGOs, community-based organizations, and development actors operating in Egypt, with particular knowledge of organizations active in education, health and nutrition, child protection, and girl empowerment.</li><li>Identify innovative key areas in child development and build a pipeline of potential and active grantee partners aligned with Coptic Orphans' programmatic priorities.</li><li>Represent Coptic Orphans at relevant development forums, coordination platforms, and civil society networks in Egypt.</li><li><strong>Systems &amp; Process Development</strong> Design and operationalize grantmaking systems, tools, and templates from the ground up, including eligibility criteria frameworks, scoring rubrics, partner capacity assessments, and grants management databases.</li><li>Work cross-functionally with Finance to develop sub-grant financial management protocols and with Communications to package programmatic impact for donors.</li><li><strong>Grant Cycle Management</strong> Design and issue Requests for Proposals (RFPs) to solicit applications from potential grantees articulating theory of change, clear objectives, evaluation rubrics, and reporting requirements.</li><li>Apply strong M&amp;E frameworks to assess the quality of results frameworks, indicators, data collection methodologies, and learning plans submitted by applicants.</li><li>Conduct proposal due diligence, including field visits, to evaluate programmatic strength and financial management capability of potential partners.</li><li>Set grant terms including scope, milestones, reporting schedule and format, and disbursement conditions.</li><li>Ensure appropriate financial stewardship in coordination with Finance, including budget tracking, disbursement, and financial reporting discipline.</li><li><strong>Partner Management and Oversight</strong> Serve as the primary organizational interface with implementing partners post-award, managing partnership agreements and ensuring compliance with programmatic and reporting obligations.</li><li>Conduct systematic quality assurance on partner-submitted progress and final reports through detailed desk reviews, validation of key evidence, and site visits to verify credibility of results and alignment with approved activities.</li><li>Identify risks, performance concerns or financial discrepancies early, drive timely corrective actions with partners, and escalate when needed.</li><li>Lead grant closeout processes, including final verification, documentation, and lessons learned.</li><li>Aggregate quantitative and qualitative data across the grant portfolio to generate actionable insights, performance dashboards, learning briefs, and consolidated annual impact reports.</li><li><strong>Program Learning and Knowledge Management</strong> Synthesize learning from across the grants and partnerships portfolio to inform future programming priorities and RfP design.</li><li>Document promising practices, implementation lessons, and results stories for internal and external audiences.</li><li>Contribute to organizational reporting, donor communications and field visits coordination, and board presentations related to the grantmaking and partnerships function.</li></ul><p>Travel and Working requirements Typical office environment such as walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel. Travel throughout Egypt may reach as much as 30% of the time. Working outside official hours and on weekends may be required.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Required Education, Experience, Knowledge and Skills</li><li>Bachelor's degree in international development, Social Sciences, Public Policy, Nonprofit Management, or a related field. Masters' degree preferred.</li><li>Minimum 7 years of progressively responsible experience in development programming, with at least 3 years in a grantmaking, sub-award management, or partnerships role.</li><li>Strong command of results-based management (RBM) principles and M&amp;E frameworks; ability to critically review logic models, results chains, and indicator tables.</li><li>Demonstrated experience running structured grantmaking processes (RFPs/proposal review, due diligence, contracting/agreements or equivalent documentation, reporting cycles, closeout).</li><li>Strong experience in project budgeting and financial stewardship (budget review, variance awareness, reporting discipline).</li><li>Excellent project management skills, with the ability to manage multiple priorities and deadlines effectively.</li><li>Strong analytical and problem-solving skills, with a keen eye for detail.</li><li>Fluency in English and Arabic, spoken and written.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Senior Financial Analyst</strong><br><strong>Purpose of the Job</strong><br>The Senior Financial Analyst owns financial planning, budgeting, forecasting, consolidation, and analysis across Coptic Orphans' five operating entities (USA, Canada, Australia, UK, and Egypt), and ensures compliance with the accounting standards applicable in each jurisdiction. The role leads budgeting cycles, financial close coordination, and audit preparation for assigned entities; produces the consolidated financial view that informs executives and board decision-making; and drives multi-currency analysis, inter-entity reconciliation, and cross-jurisdiction grant reporting.<br><strong>Essential Functions and Responsibilities</strong><br><strong>Financial Planning &amp; Analysis </strong><br><ul><li>Lead financial planning and analysis activities across all operating entities, including consolidated budgeting, rolling forecasting, scenario modeling, and sensitivity analysis.</li><li>Build and maintain the financial data architecture, including models, data sources, and dashboards that support financial decision-making across the organization.</li><li>Produce monthly, quarterly, and annual consolidated financial reports for the senior leadership team.</li><li>Deliver decision-ready financial analysis to the senior leadership team, translating data into clear executive narratives. </li><li>Proactively identify financial trends, risks, and opportunities, and surface these to leadership with recommended actions.</li></ul><br><strong>Financial Reporting &amp; Compliance </strong><br><ul><li>Ensure accuracy and audit-readiness of financial records in compliance with internal policies and the accounting standards applicable in each of the five operating jurisdictions.</li><li>Own the consolidated financial reporting process, ensuring consistency and reconciliation across entities, currencies, and reporting frameworks.</li><li>Design and maintain financial internal controls and procedures, in coordination with the Compliance Officer on regulatory matters and external auditors on audit findings.</li><li>Lead audit preparation, serve as the primary finance interface with external auditors, and drive timely resolution of audit findings.</li><li>Drive continuous improvement of financial close, reporting, and control processes, proposing policy updates, automation opportunities, and standardization across entities.</li></ul><br><strong>Budgeting, Forecasting &amp; Financial Stewardship</strong><br><ul><li>Design and coordinate the annual budget process and roll forecast updates across all entities, also establishing a calendar, templates, and assumptions, and consolidating outputs into a single organizational view.</li><li>Monitor budget performance through monthly and quarterly variance root cause analysis and recommend corrective actions to Directors and the Executive Director.</li><li>Track restricted funds across the organization, including donor-designated contributions, sponsorship funds, and any institutional grants to ensure proper allocation, reporting, and compliance with donor intent and applicable accounting standards.</li></ul><br><strong>Required Education, Experience, Knowledge, and Skills</strong><br><ul><li>Bachelor's degree in Finance, Accounting, or a related field; a Master's degree is a plus<br>certification (CMA, CPA, CFA, or ACCA) is strongly preferred.</li><li>7-10 years of progressive experience in financial analysis or accounting, including at least 2 years in a multi-entity or multi-country environment.</li><li>Strong analytical and organizational skills with attention to detail.</li><li>Advanced Microsoft Excel (scenario modeling, Power Query, dynamic arrays) and ERP experience is required (e.g., NetSuite, SAP Business One, Oracle ERP, or Microsoft Dynamics).</li><li>Experience with multi-currency consolidation, FX variance analysis, and inter-entity reconciliation.</li><li>Good verbal and written communication skills.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Ability to work independently and collaboratively with cross-functional and cross-country teams across multiple time zones.</li></ul><br><strong>Travel and Working Requirements </strong><br><ul><li>Typical office environment, such as walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel.</li><li>Occasional international travel is expected.</li><li>Working out of the official hours and on weekends may be required.</li></ul><br> </div>

<p>Purpose of the Job This position is responsible for providing translation for documents from Arabic to English and vice-versa. In addition, entering data into the database systems; verifying the validity and accuracy of any data before entry as well as acquiring any missing data . Essential Functions and Responsibilities Translate, review, and process children's letters and sponsors' letters from English to Arabic and vice versa Translate and process different types of forms received from the Programs Department from Arabic to English Translate, review, and copy edit different types of documents such as reports, manuals, flyers, contracts, forms, presentations, etc. from Arabic to English and vice versa Subtitle videos and short movies from Arabic to English and vice versa Interpretation during meetings and conferences Ensure perfection of data from different database systems, and ensure data is complete and sensible Capture regional, ethnic, and cultural elements in the text; using word choices and expressions that generally adhere to target language norms and means of expression specific to the subject field, and that is strong enough to convey the intended message(s) successfully Perform other relevant tasks and functions as required by the direct manager</p><p><strong>Desired Candidate Profile</strong></p><p>Required Education, Experience, Knowledge and Skills Bachelor's degree Professional translation diploma is a plus 3 years of professional experience as a translator Excellent organizational skills Handling multiple tasks efficiently Detail-oriented Analytical skills Problem-solving skills Communication skills Demonstrated accuracy and thoroughness Excellent research skills Strong writing skills to write clearly and informatively and edit for spelling and grammar Excellent command of the English and Arabic languages, written and spoken Strong computer skills and command of all MS Office software Travel and Working requirements Working out of the official hours and on weekends may be required</p>

<p>The Church Affairs Specialist plays a crucial role within Coptic Orphans. The incumbent will serve as the link and focal point of contact between the organization and Coptic Priests. The Church Affairs Specialist executes and fosters relationships with the priests to support program-related activities.</p><p><strong>Essential Functions and Responsibilities</strong></p><p><strong>Facilitate Communication and Collaboration</strong></p><ul><li>Collaborate with the Advisor on maintaining priests' relationships through meetings and updates.</li><li>Participate in quarterly field visits and home visits to ensure program alignment.</li><li>Prepare reports and updates, including newsletters, feedback forms, and other communication materials for clergy and stakeholders.</li><li>Address operational challenges with priests related to program implementation</li></ul><p><strong>Maintain Administrative &amp; Operational Support</strong></p><ul><li>Attend meetings alongside senior team members and document key discussions, action items, and follow-ups.</li><li>Provide logistical and coordination support for field visits, priests' engagement activities, and departmental initiatives.</li><li>Maintain and update accurate records of clergy interactions and departmental activities.</li><li>Assist in preparing newsletters, reports, and other publications for clergy</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Theology, Social Sciences, or a related field.</li><li>3 5 years of experience, at least 2 years in Church-based service, with a focus on consultation, development, or program implementation.</li><li>Proficient in both written and spoken English.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), as well as Outlook, Teams, and SharePoint.</li><li>Familiarity with clergy interaction and program-related processes.</li><li>Basic understanding of administrative and reporting systems.</li><li>Strong communication and interpersonal skills, with the ability to build relationships effectively.</li><li>Strong organizational skills, with the ability to handle multiple tasks efficiently and with attention to detail.</li><li>Work is typically performed in an office environment, involving activities such as walking, sitting, typing, using public transportation, and occasionally lifting boxes or luggage.</li><li>Domestic travel up to 75% for meetings, events, and church-related engagements.</li></ul>

<p>The Field Coordinator (FC) is a key operational role within the Shatreen program, responsible for ensuring smooth, high-quality implementation of the program (in Asna, Armant and Luxor) at the grassroots level. The FC acts as Coptic Orphans' primary presence on the ground - visiting classrooms, monitoring program delivery, and ensuring that every child receives the experience the program intends.</p><p><strong>Essential Functions and Responsibilities</strong></p><ul><li><strong>Murshedat Recruitment &amp; Support</strong></li><ul><li>Coordinate the recruitment of Murshedat in the assigned area through churches, VGP/NAP networks, and community channels, and support screening, shortlisting, and interview scheduling with the Shatreen Program Manager</li><li>Prepare and maintain onboarding documentation, signed agreements, and ID records for all selected Murshedat</li><li>Serve as the day-to-day point of contact for Murshedat throughout the program cycle, addressing routine operational questions and escalating concerns regarding attendance, performance, or wellbeing to the Program Manager</li><li>Coordinate the monthly stipend process, verifying bank details and confirming delivery records with the Finance team</li></ul><li><strong>Site Selection and Church Relations</strong></li><ul><li>Assess and propose church sites suitable for hosting Shatreen classrooms, in coordination with the Church Affairs team</li><li>Maintain respectful working relationships with priests and church leadership across implementation sites, representing the program with professionalism and cultural sensitivity</li><li>Coordinate church onboarding, including venue confirmation, logistics, and parent awareness meetings</li></ul><li><strong>Training &amp; Delivery Oversight</strong></li><ul><li>Manage the Murshedat training calendar and logistics - venue, transport, meals, materials, and attendance tracking - in coordination with the L&amp;D team and the Educate Me Foundation (EMF)</li><li>Ensure all Murshedat complete required training before each program cycle, including TaRL training delivered by EMF and Coptic Orphans' in-house life skills modules, arranging make-up sessions where needed</li><li>Conduct regular classroom visits across implementation sites to observe delivery, Mursheda performance, and classroom environment, and monitor fidelity to the TaRL methodology and Coptic Orphans' curriculum standards</li><li>Track daily and weekly attendance for Murshedat and children, identifying patterns of concern and escalating them to the Program Manager</li><li>Support the collection and verification of program data at field level as required by the M&amp;E framework, in coordination with EMF</li><li>Flag child welfare concerns and delivery deviations promptly, in line with safeguarding and escalation procedures</li></ul><li><strong>Reporting, Issue Resolution &amp; Field Insights</strong></li><ul><li>Resolve routine operational issues raised by Murshedat, churches, or families at field level; refer complex or sensitive issues to the Program Manager with a clear summary and suggested next steps, and maintain a log of issues and resolutions</li><li>Submit regular field reports covering classroom visits, attendance, Mursheda performance, site conditions, and operational challenges, and keep all program records current on Coptic Orphans' systems</li><li>Provide field-level data and narrative inputs for donor and leadership reports prepared by the Program Manager</li><li>Share field observations, lessons learned, and practical recommendations to inform expansion planning, training improvements, and updates to the Shatreen program manual</li><li>Support implementation in other areas as the program scales, as directed by the Program Manager</li></ul></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Education, Experience, Knowledge, and Skills</strong></p><ul><li>Bachelor's degree in Social Sciences, Education, Development Studies, or a related field.</li><li>1 3 years of experience in field coordination, community development, or program implementation - preferably in an education or child-focused setting.</li><li>Strong relationship-management skills - comfortable engaging with clergy, families, and field staff with equal ease.</li><li>High level of organizational ability; able to manage multiple sites, schedules, and priorities simultaneously.</li><li>Strong attention to details - able to observe a classroom and identify what is and isn't working.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint).</li><li>Proven experience working with volunteer or community-based workforce.</li><li>Experience working with or within the Coptic community is strongly preferred.</li><li>Prior exposure to remedial education, literacy/numeracy programs.</li><li>Basic proficiency in English, both written and spoken.</li><li>Ability to travel extensively within the assigned area and occasionally beyond.</li><li>Discreet, trustworthy, and professional when handling sensitive information about children and families.</li><li>Collaborative team player with a solutions-oriented mindset.</li></ul><p><strong>Travel and Working Requirements</strong></p><ul><li>Travel may reach up to 80% of the time.</li><li>Work involves frequent local travel within assigned program areas.</li><li>Work environment includes field settings with walking, sitting, typing, using public transportation, and occasional lifting of materials.</li><li>May require working outside official hours and on weekends as needed.</li></ul>

<p>Field Coordinator Qena Purpose of the Job The Field Coordinator (FC) is a key operational role within the Shatreen program, responsible for ensuring smooth, high-quality implementation of the program (in Naqada, Qus and Deshna) at the grassroots level. The FC acts as Coptic Orphans' primary presence on the ground - visiting classrooms, monitoring program delivery, and ensuring that every child receives the experience the program intends. Essential Functions and Responsibilities Murshedat Recruitment &amp; Support Coordinate the recruitment of Murshedat in the assigned area through churches, VGP/NAP networks, and community channels, and support screening, shortlisting, and interview scheduling with the Shatreen Program Manager Prepare and maintain onboarding documentation, signed agreements, and ID records for all selected Murshedat Serve as the day-to-day point of contact for Murshedat throughout the program cycle, addressing routine operational questions and escalating concerns regarding attendance, performance, or wellbeing to the Program Manager Coordinate the monthly stipend process, verifying bank details and confirming delivery records with the Finance team Site Selection and Church Relations Assess and propose church sites suitable for hosting Shatreen classrooms, in coordination with the Church Affairs team Maintain respectful working relationships with priests and church leadership across implementation sites, representing the program with professionalism and cultural sensitivity Coordinate church onboarding, including venue confirmation, logistics, and parent awareness meetings Training &amp; Delivery Oversight Manage the Murshedat training calendar and logistics - venue, transport, meals, materials, and attendance tracking - in coordination with the L&amp;D team and the Educate Me Foundation (EMF) Ensure all Murshedat complete required training before each program cycle, including TaRL training delivered by EMF and Coptic Orphans' in-house life skills modules, arranging make-up sessions where needed Conduct regular classroom visits across implementation sites to observe delivery, Mursheda performance, and classroom environment, and monitor fidelity to the TaRL methodology and Coptic Orphans' curriculum standards Track daily and weekly attendance for Murshedat and children, identifying patterns of concern and escalating them to the Program Manager Support the collection and verification of program data at field level as required by the M&amp;E framework, in coordination with EMF Flag child welfare concerns and delivery deviations promptly, in line with safeguarding and escalation procedures Reporting, Issue Resolution &amp; Field Insights Resolve routine operational issues raised by Murshedat, churches, or families at field level; refer complex or sensitive issues to the Program Manager with a clear summary and suggested next steps, and maintain a log of issues and resolutions Submit regular field reports covering classroom visits, attendance, Mursheda performance, site conditions, and operational challenges, and keep all program records current on Coptic Orphans' systems Provide field-level data and narrative inputs for donor and leadership reports prepared by the Program Manager Share field observations, lessons learned, and practical recommendations to inform expansion planning, training improvements, and updates to the Shatreen program manual Support implementation in other areas as the program scales, as directed by the Program Manager</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Education, Experience, Knowledge, and Skills</strong></p><ul><li>Bachelor's degree in Social Sciences, Education, Development Studies, or a related field.</li><li>1 - 3 years of experience in field coordination, community development, or program implementation - preferably in an education or child-focused setting.</li><li>Strong relationship-management skills - comfortable engaging with clergy, families, and field staff with equal ease.</li><li>High level of organizational ability; able to manage multiple sites, schedules, and priorities simultaneously.</li><li>Strong attention to details - able to observe a classroom and identify what is and isn't working.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint).</li><li>Proven experience working with volunteer or community-based workforce.</li><li>Experience working with or within the Coptic community is strongly preferred.</li><li>Prior exposure to remedial education, literacy/numeracy programs.</li><li>Basic proficiency in English, both written and spoken.</li><li>Ability to travel extensively within the assigned area and occasionally beyond.</li><li>Discreet, trustworthy, and professional when handling sensitive information about children and families.</li><li>Collaborative team player with a solutions-oriented mindset.</li></ul><p><strong>Travel and Working Requirements</strong></p><ul><li>Travel may reach up to 80% of the time.</li><li>Work involves frequent local travel within assigned program areas.</li><li>Work environment includes field settings with walking, sitting, typing, using public transportation, and occasional lifting of materials.</li><li>May require working outside official hours and on weekends as needed.</li></ul>

<p>Purpose of the Job This position plays a vital role in ensuring the smooth operation of our warehouse by receiving, storing, and shipping Coptic Orphans Organization supplies and materials. The Warehouse Specialist will maintain accurate inventory records, ensure the safety and security of the warehouse, and contribute to a well-organized and efficient work environment. Essential Functions and Responsibilities Receive and inspect incoming purchases to verify the quantity and type against purchase orders and check for any damage or defects. Record the received goods data in the inventory management system. Organize, arrange, and store goods in a systematic and that ensures easy access, proper labeling, and the safety of equipment and tools used in the warehouse. Additionally, monitor storage conditions. Maintain accurate inventory records using the Warehouse Management System (WMS). This includes tracking quantities received, consumed, and dispensed. Regularly update inventory records to ensure data accuracy and record dispensing operations in the logs. Prepare and distribute orders to employees or internal departments as instructed, ensuring necessary approvals are obtained. Coordinate with shipping companies and schedule receipts as needed. Conduct regular inventory counts, reconcile discrepancies in stock levels and Prepare and submit regular reports on inventory levels, warehouse operations, and any discrepancies or issues. Monitor inventory levels, maintain minimum stock levels, and determine restocking orders when necessary. Adhere to all safety procedures and guidelines to ensure a safe working environment. Travel and Working Requirements Physical work environment requiring standing, lifting, and moving of goods. Occasional work outside regular working hours may be required during peak periods.</p><p><strong>Desired Candidate Profile</strong></p><p>Required Education, Experience, Knowledge, and Skills Bachelor's degree in Business Administration or a related field. 1 3 years of experience in warehouse operations or inventory management is preferred. Basic English reading skills. Basic computer skills for inventory tracking and reporting. Basic understanding of warehouse operations and inventory management. Good organizational and time management skills. Attention to detail and accuracy in record-keeping. Ability to perform physical tasks such as lifting and moving items.</p>

<p>Purpose of the Job The CRM and application support Manager is a key role within the Information Technology department at Coptic Orphans, responsible for tactical operational management of the CRM and application support functions. The incumbent will be responsible for leading and managing the CRM and application support team, managing and tracking all the operational tasks, project planning and delivery, people Management, task assignment, follow-up on all moving pieces in the IS Operation area. The CRM and application support Manager ensures effective inter-departmental communication and seamless project execution. Essential Functions and Responsibilities Design and administer custom solutions on the Force.com platform including configuration, user management, report generation, version planning, licensing, platform upgrades, data modeling, integration, data migration and having a deep architectural understanding of implementing Salesforce for CRM and Commerce. Manage and lead a team of IS administrators, including hiring, training, and performance evaluations. Follow up the effective support to end-users, lead problem solving efforts, ticketing system, website operations and Mobile device management. Develop support processes, service level agreements (SLAs), and escalation procedures to ensure efficient and effective support operations. Design and develop reports, dashboards, and analytics to provide insights into business performance and support data-driven decision-making. Administer salesforce platform's design, document, configuration, maintenance and administration of the Salesforce platform. Lead the successful delivery of Salesforce Cloud and other implementation engagements from a technical standpoint. Performing proactive system monitoring to identify any performance and/or data consistency issues.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in computer engineering, computer science, information systems management or a related field. 8-10 years of relevant professional experience. At least 2 years of experience in a managerial role. Proficient in English, both written and spoken. Strong capabilities in CRM system development and design, with excellent troubleshooting skills. Proven knowledge of Salesforce and Force.com, particularly in heavily customized environments with numerous custom objects, integrations, various declarative automation types, and applications. Must provide clear examples of reverse engineering and simplifying configurations. Proficiency in Salesforce configuration, customization, and data management. Knowledge of Salesforce development (Apex, Visualforce, Lightning components) is a plus.</p><p>Typical office environment limited to walking, sitting, typing, using telephone and office equipment, and occasional lifting of boxes and luggage. Occasional travel, nationally or internationally, is expected.</p>

<p>The BPA is responsible for analyzing, documenting, and optimizing Coptic Orphans business processes to ensure their efficiency, effectiveness and alignment with the organization's strategic objectives by developing performance metrics, analyzing data and providing actionable insights that drive decision-making and performance improvement. The Business Process Analyst (BPA) discovers, documents and analyses Coptic Orphans' business processes so that they are efficient, effective and aligned with the organization's strategic objectives. The role owns the full analysis cycle for its assigned process portfolio: mapping the As-Is process, validating that map with the process owners, confirming pain points and their root causes, appraising improvement options, and preparing the resulting improvement plan for approval. All process models are produced and maintained in SAP Signavio using BPMN 2.0.</p><p><strong>Essential Functions and Responsibilities</strong></p><p><strong>Process Analysis and Documentation</strong></p><ul><li>Discovery and As-Is Mapping: Collaborate with cross-functional teams to understand business requirements while facilitate workshops to create detailed process documentation. Conduct structured process discovery with cross-functional teams - through stakeholder interviews, facilitated workshops, job shadowing, and document and system trace analysis - to establish how each process actually operates, not only how it is intended to operate.</li><li>Document process flows using Business Process Model and Notation (BPMN 2.0) in SAP Signavio, applying the department's agreed modelling conventions, naming standards and level-of-detail rules.</li><li>Collect and analyze process-related data to identify trends and insights by use statistical methods and data analysis tools to support decision-making. Collect and analyse process data - volumes, cycle and waiting times, handoffs, rework and exception rates - using appropriate statistical and analytical techniques, so that process behaviour is evidenced rather than asserted.</li><li>Maintain repository hygiene in SAP Signavio: version control, model metadata and attributes, glossary and dictionary entries, and archiving of superseded models.</li></ul><p><strong>Stakeholder Validation and Sign-Off</strong></p><ul><li>Gate 1 - As-Is validation: present the documented As-Is model to process owners and process participants, resolve discrepancies, and obtain and record formal process-owner sign-off that the model reflects actual practice.</li><li>Gate 2 - Pain point confirmation: identify inefficiencies, bottlenecks, control gaps, handoff failures and rework loops; determine root causes using structured techniques; and confirm the prioritised pain-point set with the affected process owners before any solution work begins.</li><li>Gate 3 - Solution option agreement: develop and appraise feasible improvement options with process owners and, where relevant, Information Technology; agree the recommended option; and document the options considered and rejected, with reasons.</li><li>Maintain a documented audit trail of each validation gate (attendees, date, decision, open points) in the Signavio repository or the department's engagement record.</li><li>Escalate to the Process Manager where stakeholders do not converge, where scope or cost exceeds the agreed envelope, or where a cross-departmental decision is required.</li></ul><p><strong>Solution Design and Improvement Planning</strong></p><ul><li>Design the To-Be process and model it in SAP Signavio, showing the delta against the validated As-Is model.</li><li>Prepare the improvement plan or project charter: objectives, scope, expected benefits, effort and cost estimate, risks, dependencies, implementation sequence and named implementation owner.</li><li>Prepare the supporting business case and present the recommendation to the Process Manager and the relevant process owner(s) for approval.</li><li>Hand the approved plan over to the implementing owner, provide process expertise during implementation, and confirm on completion that the To-Be model is published and the superseded As-Is model archived.</li></ul><p><strong>Performance Measurement &amp; Improvement and Monitoring</strong></p><ul><li>Define key performance indicators (KPIs) for business processes in alignment with organization performance framework, and baseline current performance during As-Is analysis so that the effect of any change can later be measured.</li><li>Identify, analyze existing business process inefficiencies, and identify areas for improvement using optimization strategies with stakeholders.</li><li>Communicate process changes and improvements to stakeholders, including the reasons for the change, and support adoption of the new way of working.</li><li>Monitor and measure the impact of process changes against the baseline captured during As-Is analysis, and report the result to the Process Manager.</li><li>Analyze &amp; Prioritize improvement project portfolio. Contribute analysis, effort estimates and benefit estimates to the prioritisation of the improvement project portfolio, which is owned by the Process Manager.</li><li>Develop and maintain process performance dashboards and report process performance to the Process Manager on the agreed cycle.</li><li>Perform any additional tasks as requested other duties commensurate with the role and level, as requested by the Process Manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Information Systems, Industrial Engineering, or a related field.</li><li>1 3 years of experience in business process analysis, process performance analysis, or a related field.</li><li>Proven experience with working knowledge of Business Process Management (BPM) methodologies and of the process lifecycle (discovery, modelling, analysis, improvement, monitoring).</li><li>Proven track record of successful Demonstrated participation in process improvement and performance measurement initiatives.</li><li>Practical ability to model in BPMN 2.0.</li><li>Hands-on experience with SAP Signavio is required; experience with another enterprise BPM suite (ARIS, Bizagi, Camunda) may be accepted where the candidate can demonstrate BPMN modelling competence.</li><li>Strong interviewing, facilitation and active-listening skills, with the ability to elicit information from staff at all levels, including where a process is undocumented, contested or performed differently from the written policy.</li><li>Ability to write clearly and concisely in a business register - process documentation, option appraisals and improvement plans intended for decision-makers.</li><li>Ability to analyze complex processes and data sets with strong problem-solving skills and attention to detail.</li><li>Proficient in Microsoft Office applications (Word, Excel, PowerPoint), as well as Outlook, Teams, SharePoint, and Visio, and Power BI or an equivalent data visualisation tool for process performance dashboards.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and time management skills.</li><li>Ability to manage multiple projects simultaneously. concurrent process engagements, each at a different stage of the analysis cycle, and to keep stakeholders informed of status.</li><li>Proficient in both written and spoken English.</li><li>Proven experience with Lean and Six Sigma techniques (Green Belt or higher) is a plus.</li><li>Certification in Business Process Management is a plus (for example OMG OCEB 2 or ABPMP CBPP), or SAP Signavio certification.</li><li>Experience in data analysis or performance management is an advantage.</li><li>Familiarity with process automation tools is an advantage (robotic process automation, workflow automation, SAP Signavio Process Automation).</li></ul>

<p>The Research and Innovation Specialist supports the Research &amp; Innovation (R&amp;I) Director across the full lifecycle of new initiatives - from initial concept through piloting, scale-up, and handover to the relevant delivery team. This is a generalist, deliberately cross-functional role that combines strategic support with hands-on execution, spanning program design, operational coordination, and field-level implementation. Because R&amp;I's portfolio evolves continuously, specific assignments will shift with its priorities as directed by the R&amp;I Director; the role exists to give the department the operational capacity and continuity required to develop, test, and scale new initiatives effectively.</p><p><strong>Essential Functions and Responsibilities</strong></p><p>Program Development &amp; Handover</p><ul><li>Partner with the R&amp;I Director to take new program ideas from concept through pilot to scale, often within compressed timelines</li><li>Support research, benchmarking, and due diligence on new program ideas or potential partnerships</li><li>Prepare and execute the handover of matured initiatives to the receiving delivery team, including documentation, training, and transition support</li></ul><p>Initiative Operations &amp; Documentation</p><ul><li>Design and manage the operational infrastructure new initiatives need - applicant/participant tracking, scheduling, mapping, and simple digital tools</li><li>Draft and manage documentation: program designs, training materials, applicant/stakeholder communications, reports, and presentations</li><li>Proactively identify inefficiencies and propose and implement improvements</li></ul><p>Field Engagement &amp; Coordination</p><ul><li>Coordinate across internal teams (Field, L&amp;D, Programs, Finance) and external partners to keep new initiatives moving</li><li>Conduct field visits across Egypt to support inspections, training rollouts, and quality checks</li><li>Represent R&amp;I in field-level meetings with volunteers, church contacts, and local stakeholders as needed</li></ul><p><strong>Travel and Working Requirements</strong></p><p>Typical office environment: sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel. Travel throughout Egypt of up to approximately 30% of the time. Flexibility to work outside official hours and on weekends as needed.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Education, Experience, Knowledge, and Skills</strong></p><ul><li>Bachelor's degree in a relevant field.</li><li>2 4 years of professional experience, ideally including exposure to program/project management, operations, or a fast-paced, entrepreneurial environment</li><li>Demonstrated versatility - comfortable moving between strategic thinking and hands-on, administrative, or field-level tasks</li><li>Strong organizational and project management skills; able to juggle multiple concurrent workstreams</li><li>Comfortable with data and everyday digital tools (Excel required; comfort with tools such as Google Sheets or lightweight apps a strong plus)</li><li>Excellent written and spoken Arabic and English</li><li>Willingness and ability to travel regularly within Egypt, including to Upper Egypt (e.g. Luxor, Qena)</li><li>High degree of self-direction; comfortable with ambiguity and shifting priorities</li><li>Genuine interest in the NGO/development sector and Coptic Orphans' mission is a strong plus</li></ul>

Purpose of the Job<br><br>Senior Full Stack Developer's position main objective is the development and implementation of web-based applications, from frontend to backend. Work closely with cross-functional teams to design, develop, vendor management, and deploy scalable and robust solutions that meet the needs of our users and business requirements.<br><br>Essential Functions And Responsibilities<br><br>Lead the design, development, and implementation of web-based applications, ensuring high performance, security, and scalability. Architect and develop frontend and backend components using modern technologies and frameworks such as Angular, Vue.js, and Express.js. Collaborate with designers, and other stakeholders to translate business requirements into technical specifications and software solutions. Perform troubleshooting as required, and lead problem-solving efforts often involving outside vendors and other support personnel and/or organizations Responsible for implementing needed modifications and design changes requested for the current system's functionalities. Design and implement RESTful APIs for seamless integration between frontend and backend systems. Write clean, well-structured, and maintainable code following coding standards and best practices. Conduct code reviews, unit testing, provide feedback, and mentor junior developers to ensure code quality and best practices adherence. Conduct testing and debugging to ensure the functionality, performance, and security of the web application. Design and update software database. This includes, but is not limited to; software applications, websites, data communication processes, and user interfaces. Work and interface with stakeholders at different levels/units of business to ensure excellent delivery of requirements Ensure high availability and acceptable levels of performance of mission-critical systems. Stay updated on emerging technologies, industry trends, and best practices, and apply them to improve our development processes and deliverables.<br><br>Required Education, Experience, Knowledge And Skills<br><br>Bachelor's degree in computer engineering, computer science, information systems management, or related fields4 - 8 years of related professional experience Must have 3+ years of Net Core experience Extensive knowledge of internet/intranet websites, website design, and web technologies Familiarity with Dev Ops practices, CI/CD pipelines, Docker, and Kubernetes. Experience with the following web technologies: XML, REST/SOAP, and Web/Application Servers. Knowledge of microservices architecture and distributed systems. Strong knowledge of software engineering principles, design patterns, and best practices. Proficiency in frontend technologies such as HTML5, CSS3, Java Script (ES6+), and modern Java Script frameworks (e.g., Angular, Vue.js). Ability to identify and solve problems, and complete tasks in a timely manner Ability to gather, analyze and present information and numerical data effectively and a demonstrated, high level of accuracy and thoroughness in all duties Ability to lead projects and coordinate/utilize the internal resources and external vendors to ensure project success and smooth delivery An eye for detail is a must<br><br>Travel And Working Requirements<br><br>Regular contact with staff in Cairo Office, field staff, and HQ office Frequent contact with external partners such as technology vendors Typical office environment limited to walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel Working out of the official hours and on weekends may be required<br><br>Job Posted by Applicant Pro

<p>The MEL Manager leads the design and delivery of Coptic Orphans' monitoring, evaluation, and learning (MEL) function across all programs in Egypt. Reporting to the International Programs Director, the incumbent builds coherent MEL systems that strengthen programs and generate credible evidence of the change Coptic Orphans creates for the children and communities it serves.</p><p><strong>Essential Functions and Responsibilities</strong></p><p><strong>MEL Strategy and System Design</strong></p><ul><li>Serve as Coptic Orphans' technical lead for MEL, personally carrying the function in its first phase and building it into a staffed unit as the portfolio and evidence requirements grow.</li><li>Design, document, and roll out a unified organization-wide MEL framework covering all programs, aligned with Coptic Orphans' strategic objectives and recognized international standards.</li><li>Develop and maintain theories of change, logframes, and results frameworks for each program, with a standard indicator system (PIRS, IPTT, and data-flow maps) that tracks performance consistently and aggregates it to organizational level.</li><li>Develop MEL plans and standard operating procedures, ensuring MEL is planned and resourced from the design stage of every program and proposal.</li></ul><p><strong>Monitoring, Data Systems, and Technology</strong></p><ul><li>Lead routine performance and results monitoring across all programs, designing data-collection tools and sampling approaches, and administering data management systems so data are captured, cleaned, stored, and disaggregated in a timely and structured manner.</li><li>Institute data-quality assurance, including routine data-quality assessments and verification, so that data meet standards of validity, reliability, precision, integrity, and timeliness.</li><li>Analyze quantitative and qualitative data into clear, timely dashboards and reports, and continuously improve MEL tools, including mobile data collection, automated dashboards, and the responsible use of analytics and AI.</li></ul><p><strong>Evaluation, Research, and Impact Measurement</strong></p><ul><li>Plan and manage baseline, midline, endline, and impact evaluations across the portfolio, including terms of reference, evaluation design, and commissioning and managing external evaluators.</li><li>Design and oversee qualitative research (in-depth interviews, focus-group discussions, and participatory methods) and outcome measurement over the short, intermediate, and long term.</li><li>Ensure the ethical conduct of all data collection and research, including informed consent, child safeguarding, data protection, and confidentiality.</li></ul><p><strong>Learning and Adaptive Management</strong></p><ul><li>Facilitate learning events - quarterly program reviews and lessons-learned workshops - and ensure agreed actions are captured in action trackers and followed through.</li><li>Synthesize evidence into learning products (briefs, case studies, and success stories) and support the International Programs Director with data and analysis for strategic decision-making.</li></ul><p><strong>Reporting</strong></p><ul><li>Produce timely, accurate, and evidence-based program performance reports (routine monitoring updates, quarterly and annual performance reports, management reports, and results dashboards) that track progress against targets and make results visible to program teams and leadership.</li><li>Turn data into clear, actionable insight, presenting trends and disaggregated results, and giving decision-makers timely evidence and recommendations to adjust and improve programs.</li><li>Ensure MEL practice and reporting meet international standards such as that of institutional donors, multilateral organizations, and foundations, and support proposals with logframes, indicators, and MEL plans.</li></ul><p><strong>Capacity Building and Coordination</strong></p><ul><li>Build the MEL capacity of program staff and field teams through training, coaching, and tools; and, as the function grows, provide technical leadership, supervision, and mentoring to MEL staff and focal points across programs.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Education, Experience, Knowledge, and Skills</strong></p><ul><li>Bachelor's degree in social sciences, economics, statistics, development studies, public policy or a related field; with additional relevant experience and a recognized M&amp;E/MEL certification; a Master's degree is a plus.</li><li>A minimum of 8 years of progressive M&amp;E/MEL experience in the international development or humanitarian sector, including managing an M&amp;E/MEL unit or independently carrying the full M&amp;E function for an organization or major program(s).</li><li>A proven track record of delivering MEL to the standards of major institutional donors and international development organizations (e.g. USAID- or World-Bank-funded projects, UNICEF, Save the Children, or comparable organizations).</li><li>Hands-on expertise designing theories of change, logframes, results frameworks, and indicator systems, and leading baseline, midline, endline, and impact evaluations.</li><li>Strong quantitative and qualitative data-analysis skills, with statistical and qualitative software (e.g., SPSS, Stata, R, or NVivo), digital data-collection platforms (e.g., KoboToolbox, ODK, or SurveyCTO), and data-visualization tools (e.g., Power BI or Tableau).</li><li>Excellent written and spoken English and Arabic, including the ability to present data and evidence clearly to diverse audiences.</li></ul><p><strong>Travel and Working Requirements</strong></p><ul><li>Typical office environment: sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel.</li><li>Travel throughout Egypt of up to approximately 30% of the time, plus occasional international travel for training, conferences, or donor engagement.</li><li>Flexibility to work outside official hours and on weekends as needed.</li></ul>

<p>The Training &amp; Research Specialist supports the design, delivery, and evaluation of training initiatives across Coptic Orphans' programs, with a focus on strengthening field staff, volunteer representatives, and partner organizations. This role assists in developing training materials, facilitating sessions, and conducting research to inform program strategies and learning practices. The specialist ensures that training is evidence-based, culturally relevant, and aligned with program quality standards, contributing to knowledge management and institutional learning.</p><p><strong>Essential Functions and Responsibilities</strong></p><p><strong>Training Design &amp; Delivery</strong></p><ul><li>Assist in designing training curricula, learning materials, and resources.</li><li>Deliver training sessions and workshops for program staff, volunteers, and partners.</li><li>Adapt and localize training content to reflect cultural and contextual needs.</li></ul><p><strong>Research &amp; Knowledge Management</strong></p><ul><li>Conduct program-related research to identify trends, gaps, and opportunities.</li><li>Analyze research findings to inform training priorities and content.</li><li>Maintain and update a repository of training materials and research outputs.</li></ul><p><strong>Monitoring and Evaluation (M&amp;E)</strong></p><ul><li>Apply M&amp;E tools to measure training effectiveness.</li><li>Collect and analyze participant feedback to improve training delivery.</li><li>Prepare reports summarizing training outcomes and lessons learned.</li></ul><p><strong>Collaboration &amp; Support</strong></p><ul><li>Coordinate with program teams to identify training needs and plan delivery.</li><li>Provide technical assistance during training rollouts.</li><li>Support cross-program initiatives and learning exchanges.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Education, Experience, Knowledge and Skills</strong></p><ul><li>Bachelor's degree in social sciences, development studies, or a related field.</li><li>1 3 years of experience in training design, delivery, or related capacity-building roles in development or humanitarian organizations.</li><li>Familiarity with adult learning principles, participatory training methodologies, research, data analysis, and report writing.</li><li>Proficient in both written and spoken English.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li><li>Good organizational, communication, and facilitation skills.</li><li>Ability to work under pressure and manage multiple priorities.</li></ul><p><strong>Travel and Working Requirements</strong></p><ul><li>Typical Office environment: walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel.</li><li>Travel throughout Egypt may reach as much as 30% of the time.</li><li>Working outside official hours and on weekends may be required.</li></ul>

<p>The Senior Operations Manager leads Coptic Orphans' operational functions: Facilities, Procurement, Asset Management, Business Process, and Data Processing, and sets the processes and practices that keep operational work consistent across every location. The role brings these functions together under one coordinated management and ensures the services the organization relies on are delivered reliably, consistently, and to a high standard across all locations. This role drives the continuous improvement of these functions and develops the managers who lead them, so that the organization's day-to-day operational needs are always met dependably worldwide and teams across Coptic Orphans can carry out their work without interruption.</p><p><strong>Operational Management &amp; Delivery</strong></p><p>Oversee the Facilities, Procurement, Asset Management, Business Process, and Data Processing functions, ensuring each delivers reliable, high-quality service to the teams that rely on it. Ensure each function is properly resourced, organized, and equipped to deliver dependable service. Track the performance of each function, identify issues early, and escalate significant risks or gaps to top leadership. Translate the operational priorities and standards into clear expectations for each function and its manager.</p><p><strong>Continuous Improvement &amp; Standardization</strong></p><p>Identify opportunities to improve the efficiency and quality of each function and lead practical improvements to how the work is done. Standardize processes and practices within each function across all country offices, so that service is consistent wherever Coptic Orphans operates. Support the adoption of new systems, tools, and AI-enabled solutions that modernize operational work, in coordination with the Technology function. Strengthen how the functions serve their internal customers, using feedback from the teams they support to raise responsiveness and service quality.</p><p><strong>Team Leadership</strong></p><p>Lead, support, and develop the Office Operations Manager, Business Process Manager, and Data Processing Manager, setting clear expectations and holding them accountable for their functions' performance. Conduct regular performance reviews, give constructive feedback, and support the growth of the managers and their teams. Foster a culture of accountability, service, and continuous improvement across the functions.</p><p><strong>Compliance, Continuity &amp; Reporting</strong></p><p>Ensure the operational functions comply with organizational policies and relevant local requirements in each country, within the frameworks set by the Finance and Legal Affairs functions. Plan for business continuity for operational and facilities-related matters, helping ensure the organization can keep functioning through disruption. Maintain accurate operational records and provide regular, clear reporting on the functions' performance.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Management, or a related field. Master's Degree is a plus. Minimum 8 years of experience in operations, administration, or a related area, including at least 3 years managing teams, and ideally managing other managers. Proven experience overseeing multiple operational or administrative functions and delivering dependable, high-quality service to internal teams. Demonstrated ability to lead and develop managers, set clear expectations, and hold a team accountable for results. Track record of improving processes and raising the efficiency, quality, and consistency of operational work. Experience working across multiple locations or countries is an advantage. Strong organizational, prioritization, and problem-solving skills. Working knowledge across some of the following areas: facilities, procurement, process management, or data operations. Strong interpersonal and communication skills, with the ability to work effectively with teams across the organization. Demonstrated commitment to the mission, values, and vision of Coptic Orphans. Travel and Working Requirements Typical office environment such as walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel. Occasional domestic &amp; international travel may be required. Working outside of the official hours and on weekends may be required.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Accountant</strong><br><strong>Purpose of the Job</strong><br>The Accountant performs essential financial tasks including transaction entry, account reconciliations, and financial record maintenance. This position ensures day-to-day accounting activities are accurately executed in compliance with local laws and organizational standards, providing foundational support to the finance team and contributing to accurate financial reporting.<br><strong>Essential Functions and Responsibilities</strong><br><strong>Transaction Processing and Recording </strong><br><ul><li>Record day-to-day financial transactions in the accounting system.</li><li>Review source documents such as receipts, invoices, and disbursements for accuracy.</li><li>Ensure timely posting of entries to appropriate accounts.</li><li>Facilitate payments by preparing and entering transactions through the banking platform.</li></ul><br><strong>Documentation and Compliance Support</strong><br><ul><li>Maintain accurate and organized financial files.</li><li>Assist in preparing reports and schedules for tax filings and audits.</li><li>Ensure transactions align with internal controls and local financial regulations.</li></ul><br><strong>Account Reconciliation and Review</strong><br><ul><li>Reconcile bank accounts and balance general ledger entries.</li><li>Investigate and resolve discrepancies in financial records.</li><li>Assist in tracking expenses against project budgets.</li></ul><br><strong>Team Collaboration</strong><br><ul><li>Coordinate with colleagues in finance and other departments to gather and verify financial data.</li><li>Support senior accounting staff as directed.</li></ul><br><strong>Required Education, Experience, Knowledge and Skills</strong><br><ul><li>Bachelor's degree in Finance, Accounting, or related field.</li><li>1-3 years of relevant accounting experience.</li><li>Proficient in English, both written and spoken.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), as well as Outlook, Teams, and SharePoint; advanced knowledge of Excel is required.</li><li>Knowledge of accounting software is required. Knowledge of Sage Intacct is a plus.</li><li>Understanding of Egypt's accounting and tax regulations.</li><li>Good attention to detail and organizational skills.</li><li>Good written and verbal communication skills.</li><li>Ability to manage time effectively, prioritize tasks, and meet multiple deadlines. </li></ul><br><strong>Travel and Working requirements</strong><br><ul><li>Limited to office work environment; sitting, typing, walking and occasional lifting of boxes and luggage.</li><li>Some weekends and evening work will be required based on workload and deadlines.</li></ul><br> </div>

<p>The Accountant performs essential financial tasks including transaction entry, account reconciliations, and financial record maintenance. This position ensures day-to-day accounting activities are accurately executed in compliance with local laws and organizational standards, providing foundational support to the finance team and contributing to accurate financial reporting.</p><p><strong>Essential Functions and Responsibilities</strong></p><ul><li><strong>Transaction Processing and Recording</strong> Record day-to-day financial transactions in the accounting system. Review source documents such as receipts, invoices, and disbursements for accuracy. Ensure timely posting of entries to appropriate accounts. Facilitate payments by preparing and entering transactions through the banking platform.</li><li><strong>Documentation and Compliance Support</strong> Maintain accurate and organized financial files. Assist in preparing reports and schedules for tax filings and audits. Ensure transactions align with internal controls and local financial regulations.</li><li><strong>Account Reconciliation and Review</strong> Reconcile bank accounts and balance general ledger entries. Investigate and resolve discrepancies in financial records. Assist in tracking expenses against project budgets.</li><li><strong>Team Collaboration</strong> Coordinate with colleagues in finance and other departments to gather and verify financial data. Support senior accounting staff as directed.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Education, Experience, Knowledge and Skills</strong></p><ul><li>Bachelor's degree in Finance, Accounting, or related field.</li><li>1-3 years of relevant accounting experience.</li><li>Proficient in English, both written and spoken.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), as well as Outlook, Teams, and SharePoint; advanced knowledge of Excel is required.</li><li>Knowledge of accounting software is required.</li><li>Knowledge of Sage Intacct is a plus.</li><li>Understanding of Egypt's accounting and tax regulations.</li><li>Good attention to detail and organizational skills.</li><li>Good written and verbal communication skills.</li><li>Ability to manage time effectively, prioritize tasks, and meet multiple deadlines.</li></ul><p><strong>Travel and Working requirements</strong></p><ul><li>Limited to office work environment; sitting, typing, walking and occasional lifting of boxes and luggage.</li><li>Some weekends and evening work will be required based on workload and deadlines.</li></ul>

<p>The Senior Data Analyst plays a critical role in leading advanced data analysis initiatives that uncover meaningful patterns and trends, supporting data-informed decision-making across the organization. This role involves independently sourcing, transforming, and interpreting diverse datasets and translating findings into clear, actionable insights through advanced visualizations and reports tailored for managers and functional leads. By strengthening our data-driven approach, the Senior Data Analyst will play a pivotal role in turning raw information into measurable improvements that support our mission and align with organizational objectives.</p><p><strong>Essential Functions and Responsibilities</strong></p><ul><li>Partner with directors and managers across departments to proactively identify opportunities where data analytics can enhance operational effectiveness and support business goals.</li><li>Lead the design, implementation, and deployment of predictive and prescriptive models.</li><li>Continuously evaluate, refine, and optimize models to improve accuracy, reliability, and business relevance.</li><li>Translate machine learning outputs into actionable recommendations that support data-informed decisions by directors and managers.</li><li>Deliver impactful reports, dashboards, and data stories tailored for executive audiences and non-technical stakeholders, clearly linking analytics to strategic recommendations.</li><li>Design and implement robust data collection strategies from multiple sources (enterprise databases, APIs, external data feeds, unstructured data) while ensuring data integrity and accessibility.</li><li>Lead data cleaning, transformation, and validation processes, establishing best practices for data quality, governance, and reliability.</li><li>Drive the development and deployment of predictive and prescriptive models to support strategic planning, resource allocation, and operational optimization.</li><li>Collaborate with data analysts, developers, and technology leaders to define data architecture, integration requirements, and system implementations.</li><li>Provide guidance to junior analysts and contribute to building data literacy across teams.</li><li>Proactively research and recommend emerging data technologies, tools, and practices to strengthen analytical capabilities and maintain competitive advantage.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Data Science, Computer Science, Information Systems Management, or a related field.</li><li>3-5 years of relevant professional experience in data analysis, including designing dashboards, delivering reports, and supporting operational or business decisions.</li><li>Strong programming experience in Python (Pandas, NumPy, Scikit-learn) or R, with advanced SQL skills for complex queries and database management.</li><li>Demonstrated knowledge of ETL frameworks and data warehousing principles.</li><li>Strong knowledge of database design, relational and dimensional modeling, and data mining techniques.</li><li>Hands-on experience applying advanced statistical concepts, supervised/unsupervised learning, and machine learning algorithms to solve real-world business problems.</li><li>Proven ability to design, implement, and deploy predictive and prescriptive models.</li><li>Ability to evaluate model performance, optimize accuracy, and translate outputs into actionable business strategies.</li><li>Strong experience with data visualization tools (Power BI, Tableau, or similar).</li><li>Familiarity with cloud-based data platforms (Azure, AWS, Google Cloud) and associated analytics services.</li><li>Experience with web analytics platforms (Google Analytics, Adobe Analytics) is a plus.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), as well as Outlook, Teams, and SharePoint.</li><li>Excellent written and verbal communication skills, with confidence presenting to directors &amp; managers.</li><li>Ability to translate complex data into clear, actionable insights for diverse audiences.</li><li>Collaborative mindset and willingness to share knowledge with team members.</li><li>Proficient in both written and spoken English.</li><li>Exceptional analytical, problem-solving, and critical-thinking skills.</li><li>Ability to manage multiple priorities and deliver high-quality work independently.</li></ul><p><strong>Travel and Working requirements</strong></p><ul><li>Limited to typical office environment such as walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel.</li><li>Occasional national or international travel may be required.</li><li>Working out of the official hours and on weekends may be required.</li></ul>

<p>The objective of this position is to be accountable for Coptic Orphans' system implementation and maintenance. The necessary functions include acting as the first level of support for issues and inquiries; keeping track of the systems ' design architecture; ensuring Coptic Orphans' systems availability, reliability, and scalability .</p><p>Analyze, design, and implement all needed systems' automation to ensure that users are able to do their system-related responsibilities with minimum effort and time</p><p>Manage Salesforce CRM including support requests and escalated administrative needs of users by providing prompt and complete resolution to technical challenges and business support issues</p><p>Act as first level of support for issues and inquiries coming from internal and external customers</p><p>Manage user profiles, roles, permissions, and security settings in Salesforce. Create and maintain custom objects, fields, workflows, validation rules, and other Salesforce components.</p><p>Perform troubleshooting as required, lead problem-solving efforts, and involve outside vendors and other support personnel and/or organizations if needed</p><p>Ensure high availability and acceptable levels of performance of mission-critical systems</p><p>Perform data imports, exports, and mass updates in Salesforce. Create and maintain reports and dashboards to provide meaningful insights to stakeholders.</p><p>Handle support tickets submitted by internal and external customers, website operation, Mobile Management device,..., etc.</p><p>Hands-on configuration of new and existing "Salesforce.com" features including user management, roles/profiles, Permission Sets, custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, Process Builder, and Flows</p><p>Perform proactive system monitoring to identify any performance and/or data consistency issues</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in computer engineering, computer science, information systems management, or related fields</li><li>1 - 3 years of related professional experience</li><li>Strong CRM system administration and design capabilities with excellent troubleshooting skills, Salesforce CRM experience is a plus</li><li>Strong experience in a Database administrator role</li><li>Strong knowledge of Object-Oriented systems and their relational design</li><li>Excellent knowledge of Data Analysis and Data Visualization</li><li>Strong problem-solving and time-management skills</li><li>Ability to gather, analyze and present information and numerical data effectively and a demonstrated, high level of accuracy and thoroughness in all duties</li></ul>

<p>The Senior Program Specialist plays a key role in coordinating high-priority projects and initiatives, supporting monitoring &amp; evaluation processes, and producing analytical insights for the Not Alone Program (NAP). This role ensures consistency and quality in program delivery, coordinates the preparation of the annual program report, and supports the design and improvement of program tools and materials. As an experienced resource, the Sr. Program Specialist provides technical guidance to Program Specialists, supports training and capacity-building efforts, and assists the Sr. Program Manager with documentation, analysis, and process improvement to enhance overall program effectiveness.</p> <p><strong>Essential Functions and Responsibilities</strong></p> <p><strong>Program Oversight and Coordination</strong></p> <ul> <li>Coordinate and facilitate major projects and events, including volunteer rep conferences, field campaigns, and graduate follow-ups.</li> <li>Collaborate with Area Program Managers to ensure consistency in execution across all regions.</li> <li>Track work plans, flag potential risks or delays, and report issues to the Sr. Program Manager.</li> <li>Compile and maintain detailed timelines for cross-regional initiatives and projects.</li> <li>Coordinate and advance new and existing initiatives under NAP's umbrella, including developing concept notes, establishing work plans, engaging stakeholders, and managing implementation and related M&amp;E tasks.</li> <li>Provide the Sr. Program Manager with input and insights on program vision and development, informed by field data, program outcomes, and lessons learned.</li> </ul> <p><strong>Monitoring, Evaluation, and Reporting</strong></p> <ul> <li>Review and validate field reports to ensure program indicators are met.</li> <li>Support the application of M&amp;E tools and analyze trends for reporting and improvement.</li> <li>Flag reporting gaps and suggest corrective actions to enhance program learning.</li> <li>Document lessons learned and contribute to institutional knowledge-sharing.</li> <li>Update and maintain dashboards for tracking program statistics.</li> <li>Support the preparation of annual, monthly, and quarterly reports by collecting and analyzing data, and contributing to their structure, writing, and review.</li> </ul> <p><strong>Field Support and Technical Assistance</strong></p> <ul> <li>Provide guidance and clarification to field staff on program implementation tools and standards.</li> <li>Troubleshoot field-level challenges and ensure appropriate escalation when needed.</li> <li>Perform onboarding and conduct NAP orientation sessions for new field staff, other employees, and fellows.</li> <li>Facilitate ongoing communication between field teams and internal departments for effective coordination.</li> <li>Offer guidance and share expertise with Program Specialists to enhance their technical and operational skills.</li> </ul> <p><strong>Training and Capacity Building</strong></p> <ul> <li>Design and deliver training content in collaboration with the Sr. Program Manager.</li> <li>Serve as a knowledgeable resource to Program Specialists, sharing expertise and practical insights to strengthen their technical and operational skills.</li> </ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Education, Experience, Knowledge, and Skills</strong></p> <ul> <li>Bachelor's degree in Social Sciences, Development Studies, or a related field.</li> <li>3 5 years of progressive experience in program coordination, NGO operations, or project oversight.</li> <li>Advanced proficiency in Microsoft Office applications (Word, Excel, PowerPoint), as well as Outlook, Teams, and SharePoint.</li> <li>Strong knowledge of program monitoring, evaluation, and reporting methodologies.</li> <li>Hands-on experience in organizing and delivering training, workshops, and events.</li> <li>Proficient in both written and spoken English.</li> <li>Demonstrated ability to lead initiatives and support cross-functional teams.</li> <li>Strong communication skills, with the ability to effectively engage with internal teams, external partners, and vendors.</li> <li>Excellent organizational skills; detail-oriented with strong follow-up and the ability to coordinate multiple tasks efficiently.</li> <li>Experience working with or supporting the Coptic community is an asset.</li> </ul> <p><strong>Travel and Working Requirements</strong></p> <ul> <li>Typical Office environment: walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel.</li> <li>Travel throughout Egypt may reach as much as 30% of the time.</li> <li>Working outside official hours and on weekends may be required.</li> </ul>