Jobs in Egypt
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Company Description<br><p>Franco Pinto is a B2B IT solutions and reseller company serving banks, government entities, telecom operators and large corporates across the UAE, Sudan, Saudi Arabia and Egypt since 2008. We partner with leading vendors including Fortinet, HP, Dell and Microsoft. We're a small, senior team - and we're growing.</p><br><br>Job Description<br><p>We're expanding our sales team and looking for a driven, natural salesperson to own a portfolio of enterprise accounts. You'll work closely with our pre-sales and technical team, who support you on solution design and proposals, so you can focus on what matters most: building relationships, understanding client needs, and closing deals.</p><br><p>Whether you're an experienced sales professional or early in your sales career, what matters most to us is your ability to sell - your drive, your people skills, and your confidence in front of a client.</p><br><p>What you'll do:</p><br><ul><li>Build and grow a portfolio of enterprise accounts across banking, government, telecom and large corporates</li><li>Open doors, run client meetings, and understand what clients actually need</li><li>Partner with our pre-sales and technical team to shape the right solution and proposal</li><li>Present commercial offers and close deals</li><li>Manage your pipeline and keep opportunities moving</li><li>Build long-term relationships with clients and vendor partners</li></ul><br>Qualifications<br><p>Essential</p><br><ul><li>Strong sales instincts, drive and resilience</li><li>Excellent relationship-building and communication skills</li><li>Confidence managing a full sales cycle, from first meeting to signed contract</li><li>Professional written and spoken English and Arabic</li><li>Comfortable in a fast-moving, client-facing role</li></ul><p>Advantageous</p><br><ul><li>Previous experience in B2B or enterprise sales</li><li>Background or interest in IT, technology or engineering</li><li>A technical or business degree</li></ul><br>Additional Information<br><p>Competitive base salary plus commission tied to what you sell. Full onboarding and product training, supported by our technical team. Direct exposure to enterprise clients and senior decision-makers from day one. A small, senior team where your work is visible and your growth is real. Remote role, working closely with our Dubai HQ.</p><br><br><br> </div>
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<span>Sarmad is a technology and services company delivering software and financial-sector solutions across engineering, architecture, DevOps, content, and sales.<br> The team works across a broad set of capabilities, supporting businesses with practical solutions that improve how they operate and grow.<br> As a Sales Development Research Analyst, you will help strengthen the quality and focus of outbound sales efforts by turning prospect research into reliable, actionable data.<br> This role is well suited to someone who enjoys structured research, values accuracy, and takes pride in keeping prospect information organized for the teams that rely on it.<br> Responsibilities Research prospects using LinkedIn and Lusha.<br> Identify decision-makers within target organizations.<br> Enrich company and contact data with accurate, up-to-date information.<br> Maintain Salesforce records and support strong CRM data hygiene.<br> 1+ year of experience researching prospects and decision-makers.<br> Experience identifying buyer profiles such as founders, CEOs, heads of sales, and marketing leaders.<br> Experience enriching company and contact records with strong attention to detail and accurate data hygiene.<br> Ability to organize large prospect lists and maintain well-structured records.<br> Hands-on familiarity with Salesforce.<br> Hands-on familiarity with LinkedIn and Lusha is a plus.<br></span> </div>
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<span>Envision Employment Solutions is currently looking for an Observability Specialist for one of our partners, a leading Digital Bank!<br> THE ROLE If it's running in production, you can see it.<br> You own the stack that turns raw signals into something a human can actually act on, alerts that mean something, dashboards that tell the truth, and coverage that doesn't have blind spots.<br> Done well, this is the difference between an on-call rotation that's sustainable and one that burns people out.<br> Eight of you build and hold that standard together.<br> WHAT YOU’LL DO Operate and tune the observability platform, owning SLO/SLI instrumentation Drive alert quality so that every page is actionable, and maintain synthetics and Real User Monitoring (RUM) Set instrumentation standards for new services WHAT WE’RE LOOKING FOR 3+ years of experience in observability or Site Reliability Engineering (SRE) Hands-on experience with Prometheus, Grafana, and OpenTelemetry Scripting proficiency YOU’LL THRIVE HERE IF YOU You treat a noisy or non-actionable alert as a bug to fix, not something to mute and move past You'd rather instrument a service properly upfront than debug blind later You believe on-call should be humane, and you build the tooling that makes that true You measure your work by whether coverage is complete and MTTD keeps improving, not just whether the dashboard looks good</span> </div>
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<span>This is a project-based opportunity on an AI training platform.<br> No fixed hours, no commitment beyond what fits your schedule.<br> You talk, you get paid.<br> About the Role We're looking for bilingual speakers to record short, casual voice clips where they naturally mix English with Chinese - the way they'd actually talk in real life.<br> No script, no scenarios, just you talking about your day, your opinions, whatever comes naturally.<br> Do you switch between English and Chinese mid-sentence without even thinking about it?<br> Rant about your day, discuss your favorite show, think out loud with different languages - say it exactly how you'd say it to a friend.<br> What if you could get paid just for recording it?<br> Responsibilities: Record 1-2 minute voice clips responding to a prompt or reacting to a short video Speak naturally, switching between English and Chinese the way you normally would in everyday conversation Complete a few clips per recording session Requirements Language: Fully bilingual - fluent or native in both English and Chinese, and someone who naturally mixes the two when speaking Equipment: Any device works, including your phone - no studio or special equipment needed Recording environment: A quiet room with no background music, TV, traffic, or other people talking Audio quality: Clear voice, close to the mic, one speaker only, no echo.<br> A headset or earbuds with a mic helps but isn't required Note: Quiet, clean audio matters most - background noise or unclear speech can affect approval Why is this freelance opportunity a great fit for you?<br> Get paid to talk - no perfect grammar, no formality: up to $5 per accepted task equivalent depending on the project Do it from your couch, your phone, wherever's comfortable Flexible, from home, paid per approved recording If you naturally mix Chinese and English when you speak, you're exactly who we're looking for</span> </div>
<p>Overview</p><p>We are looking for an ambitious and enthusiastic individual to join our sales team and contribute to achieving our business goals. This opportunity is designed for emerging talents seeking to develop their career path in the field of sales through a stimulating work environment that provides continuous training and guidance.</p><p>Key Responsibilities and Duties</p><ul><li>Assist in implementing sales strategies and achieving set sales targets.</li><li>Build and maintain positive, long-term relationships with existing and potential customers.</li><li>Provide demonstrations of the company's products and services tailored to customer needs.</li><li>Prepare periodic reports on sales activity and market status.</li><li>Participate in periodic team meetings to discuss challenges and available opportunities.</li></ul><p>Qualifications and Requirements</p><ul><li>Bachelor's degree in a relevant field (Business Administration, Marketing, or equivalent).</li><li>Previous practical experience ranging from one to two years in the sales field.</li><li>Ability to perform fieldwork and deal directly with customers in Dakahlia Governorate.</li></ul><p>Required Skills</p><ul><li>Excellent communication skills and the ability to persuade and negotiate.</li><li>A dynamic personality with the ability to learn quickly and adapt to work requirements.</li><li>High organizational skills and the ability to manage time efficiently.</li><li>Proficiency in using basic computer applications (Microsoft Office).</li></ul><p>Benefits and Perks</p><ul><li>Competitive monthly salary.</li><li>Opportunities for continuous professional training and development.</li><li>A supportive work environment that encourages innovation and excellence.</li><li>A real opportunity for professional advancement within the organization.</li></ul>
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<span>JOB PURPOSE Lead, stabilize and continuously improve the factory production function to achieve required safety, quality, delivery, productivity and cost objectives.<br> The role is responsible for translating demand and production plans into executable daily operations, managing manpower and production resources, ensuring stable flow across wire-harness manufacturing processes, and building disciplined shop-floor management through standards, performance data, problem solving and continuous improvement KEY RESPONSIBILITIES • Own daily production execution and achievement of agreed production targets while ensuring that volume does not override safety or product quality.<br> • Develop and execute daily, weekly and monthly production schedules in coordination with Planning, Supply Chain, Stores, Quality and Maintenance, and respond quickly to changes in demand, material availability or operating conditions.<br> • Lead and control production flow across relevant wire-harness processes including cutting, stripping, crimping, assembly, soldering/tinning where applicable, testing, final inspection interface and preparation for delivery.<br> • Plan and optimize manpower, shifts, machines, tools, workstations and other production resources according to demand, capacity and process requirements.<br> • Monitor capacity utilization, throughput, units per labor hour, cycle time versus takt time and schedule attainment; identify bottlenecks and implement corrective actions.<br> • Lead line balancing and labor optimization to improve flow, reduce waiting and unnecessary movement, and ensure effective utilization of available manpower.<br> • Establish, implement and sustain standard operating procedures, work instructions, process flow maps and standard work in coordination with Quality, Engineering and Maintenance.<br> • Ensure production is executed according to approved work instructions, product specifications, control plans and customer requirements, and stop/escalate abnormal conditions that may threaten safety, quality or delivery.<br> • Monitor scrap, rework, defects and process losses; participate with Quality and Engineering in root-cause analysis and corrective actions and ensure production actions are implemented and sustained.<br> • Monitor equipment and process downtime, coordinate recovery with Maintenance, and use downtime analysis to reduce recurring production losses and improve equipment availability.<br> • Drive Lean Manufacturing, 5S/6S, Kaizen, visual management and structured continuous-improvement activities appropriate to the factory maturity level.<br> • Monitor and control production costs, labor efficiency, overtime, consumables and avoidable process losses; lead practical cost-reduction initiatives without compromising quality or safety.<br> • Ensure material availability and disciplined material flow at production areas in coordination with Stores, Planning and Supply Chain; escalate shortages or constraints before they affect customer commitments.<br> • Control process changes and abnormal conditions through appropriate 4M discipline (Man, Machine, Material and Method) and coordinate required validation with ROLE STAGE NOTE The role is intentionally designed as a strong factory-building Production Manager position.<br> During the current stage, the manager is expected not only to maintain output but also to establish production discipline, reliable performance measurement, standard work, manpower/capacity logic and cross-functional operating routines.<br> As the factory structure matures, specialized planning, industrial engineering or process-engineering responsibilities may be further separated without changing the manager’s core accountability for production execution and performance.<br> Quality/Engineering.<br> • Support new-product introduction, process changes, new equipment, production ramp-up and capacity expansion, ensuring operational readiness before full release.<br> • Ensure effective production reporting and accurate daily/weekly/monthly performance data; use KPIs to identify gaps, assign actions and follow closure.<br> • Lead daily shop-floor performance reviews and maintain clear accountability for production gaps, recovery plans and improvement actions.<br> • Lead, coach and develop Production Supervisors, Technicians and Operators; define responsibilities, performance expectations, skills requirements and training priorities.<br> • Ensure compliance with occupational health, safety and environmental requirements within production areas and build a culture where unsafe or abnormal conditions are immediately addressed.<br> • Coordinate effectively with Quality, Maintenance, Engineering, Planning, Supply Chain, Stores and other departments to achieve overall factory objectives rather than isolated production targets.<br> • Lead significant production-improvement initiatives each year with measurable impact on productivity, capacity, quality, delivery or cost.<br> HIRING BENCHMARK / CANDIDATE PROFILE Area Benchmark Education Bachelor’s degree in Production, Industrial, Mechanical, Electrical or related Engineering discipline.<br> Experience 8–12 years of progressive manufacturing/production experience, including at least 3–5 years in a production leadership role.<br> Industry Preference Strong preference for Automotive, Wire Harness, Cable Assembly, Automotive Electrical Components or comparable labor-intensive/high-volume discrete manufacturing.<br> Wire Harness Capability Practical understanding of wire-harness production flow and key processes such as cutting, stripping, crimping, assembly, testing and related process controls.<br> Direct wire-harness experience is a major advantage.<br> Production Management Strong capability in production planning/execution, capacity and manpower planning, line balancing, bottleneck management, schedule attainment and shop-floor performance control.<br> Lean & Improvement Practical experience with Lean Manufacturing, 5S/6S, Kaizen, waste reduction, standard work, visual management and structured problem solving.<br> Lean Six Sigma exposure is preferred.<br> Quality & Automotive Awareness Working knowledge of manufacturing quality requirements, root-cause/corrective action, control plans and IATF 16949/ISO 9001 environment where applicable.<br> Cost & Performance Strong understanding of labor efficiency, productivity, scrap/rework, downtime, conversion cost and production KPI management.<br> Systems & Data Comfortable with ERP/MRP environments, production reporting, dashboards and data-based decision making.<br> Leadership Profile Strong shop-floor presence; disciplined, decisive and hands-on in management without becoming the operator; able to build teams, enforce standards, manage resistance and collaborate across functions.<br> Language Good professional English for technical documentation, customer requirements, systems and management reporting.<br> KEY PERFORMANCE INDICATORS (KPIs) • Production plan / schedule attainment • Output / throughput versus target • Labor productivity and labor efficiency • Capacity utilization and bottleneck performance • Cycle time / takt adherence where applicable • Scrap and rework rate • First-pass yield / production quality performance • Unplanned downtime and recurring production-loss reduction • On-time production completion / delivery support • Overtime and production conversion-cost control • 5S/6S and safety compliance within production • Continuous-improvement projects and verified operational impact • Production reporting accuracy and action closure • Team competency, training and supervisor performance development BENCHMARK BASIS This job description retains the factory-specific responsibilities in the existing Production Manager JD and expands them using current production-management benchmarks for automotive and wire-harness manufacturing.<br> Benchmark themes include stable flow across cutting/crimping/assembly/testing, manpower and capacity planning, line balancing, Lean/continuous improvement, safety-quality-delivery-cost management, cross-functional coordination and production performance control.<br></span> </div>
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<span>Manage the complete warehouse cycle: receiving, verification, put-away, storage, picking, issue/transfer, finished-goods receipt and dispatch.<br> Ensure materials are available to Production according to authorized requirements.<br> Control all inter-warehouse and production-floor material movements.<br> Maintain structured warehouse locations, bin coding, labeling and material identification.<br> Optimize warehouse layout, racking and space utilization.<br> Ensure segregation of raw materials, WIP, finished goods, rejected, damaged, obsolete, scrap and quarantined materials.<br> Maintain material and component traceability and apply FIFO or other approved rotation rules.<br> Organize and execute cycle counts, periodic counts, surprise counts and annual physical inventory.<br> Investigate physical discrepancies and implement corrective actions.<br> Control stock loss, damage, shrinkage and unauthorized movement.<br> Ensure timely and accurate execution of warehouse transactions through the approved ERP/Warehouse system.<br> Ensure physical movement, supporting documents and system transactions remain synchronized.<br> Prevent undocumented or off-system stock movements.<br> Coordinate daily with Production and Planning regarding material requirements, priorities and availability.<br> Ensure authorized materials are issued accurately and on time and control the return of unused or excess materials.<br> Coordinate incoming material handling with Quality and ensure rejected or quarantined materials cannot be issued accidentally.<br> Control physical handling and segregation of scrap, damaged and obsolete materials.<br> Lead Warehouse Supervisors, Storekeepers and warehouse workers; define responsibilities, shifts, workload and custody.<br> Train employees on approved procedures, ERP transactions, material handling, traceability and safety.<br> Evaluate team performance and take appropriate corrective and development actions.<br> Maintain safe storage, stacking, handling and material-movement practices.<br> Maintain warehouse housekeeping and 5S standards.<br> Control access to warehouse areas and protect company inventory and assets.<br> Participate in warehouse restructuring, ERP implementation and process-improvement projects.<br> Implement and ensure compliance with approved warehouse SOPs and material-flow procedures.<br> Identify operational gaps, bottlenecks and control weaknesses and escalate them with practical recommendations.<br> Education: Bachelor's degree in Supply Chain, Logistics, Commerce, Business Administration, Engineering or a related field.<br> Experience: 8–12 years of warehouse experience, including 3–5 years in a supervisory or managerial role, preferably in manufacturing.<br> Strong Preference: Automotive components, electrical components, wire harness or high-volume discrete manufacturing.<br> Must Have: ERP experience, strong Excel, physical inventory management, cycle counting, documentation discipline, FIFO, traceability, stock variance investigation, team management and warehouse location management.<br> Personality: Hands-on, highly organized, process-disciplined, strong shop-floor presence, firm on undocumented movements and capable of effective cross-functional cooperation.<br></span> </div>
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<span>Envision Employment Solutions is currently looking for a Customer Operations Specialist for one of our partners, a leading Digital Bank!<br> THE ROLE You're the first voice a customer hears when something isn't working, whether it comes in through chat, email, or a call.<br> Most of the time, you're the one who solves it, right there, in the first contact.<br> When you can't, what you hand off decides whether the next person solves it fast or has to start over.<br> Eight of you hold this line together, and the standard you keep is the standard customers judge the bank by.<br> WHAT YOU’LL DO Answer chats, emails, and tickets within target SLAs Deliver first-contact resolution against the published catalogue of standard requests Log all interactions accurately in the support platform Maintain professional, empathetic communication with customers Contribute to knowledge-base improvements based on observed customer issues WHAT WE’RE LOOKING FOR 1+ years of experience in customer-service or service-desk roles, ideally within fintech Excellent verbal and written communication skills Familiarity with support platforms such as Intercom, Zendesk, or Jira YOU’LL THRIVE HERE IF YOU You'd rather solve it in the first contact than pass it along and hope someone else does You stay patient and precise even on your hundredth similar ticket of the day You log every interaction accurately because you know someone else may need that context later You notice a pattern in customer issues and want to fix the knowledge base, not just answer around it</span> </div>
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<span>We are looking for a Junior Customer Experience Specialist who is curious, proactive, and genuinely interested in understanding customer needs.<br> The role goes beyond answering customers — this person will own customer issues from identification to resolution, coordinate with internal teams, identify recurring problems, and help improve the overall customer journey.<br> It is an ideal starting point for someone who wants to build experience across Customer Experience, Operations, Product, and Process Improvement.<br> Customer Experience Act as a key point of contact for customers across available channels.<br> Understand customer needs and provide clear, accurate and professional responses.<br> Handle complaints and service issues with empathy and ownership.<br> Follow up with customers until the issue is properly resolved.<br> Ensure customers receive a consistent experience across different touchpoints.<br> 2. Voice of Customer Capture customer feedback and recurring pain points.<br> Run regular customer surveys and feedback collection to generate proper insights.<br> Identify patterns in complaints and customer requests.<br> Highlight opportunities to improve products, processes or communication.<br> Share customer insights with Product, Operations and Project Management teams.<br> Help translate customer feedback into actionable improvement points.<br> 3. CX Operations & Reporting Maintain accurate customer cases and interaction records in the CRM / CX system.<br> Track open, pending and resolved cases; prepare basic daily/weekly CX reports.<br> Support the team in identifying operational gaps and trends.<br></span> </div>
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<span>Envision Employment Solutions is currently looking for a Change Specialist for one of our partners, a leading Digital Bank!<br> THE ROLE With 95%+ of releases automated and pre-approved, change here isn't a queue to push through, it's the exceptions that actually carry risk.<br> You're the one who catches them, makes sure they're properly documented before they reach the CAB, and tracks whether the whole change process is actually working.<br> One person holds this end to end, because at this scale, the discipline matters more than the headcount.<br> WHAT YOU’LL DO Triage incoming RFCs, validating completeness, risk, and rollback documentation for those needing CAB review Prepare the weekly CAB agenda and supporting pack Track change KPIs, including success rate, lead time, and emergency-change ratio Coordinate scheduling with the deployment calendar and concurrent changes Run post-implementation reviews for failed changes WHAT WE’RE LOOKING FOR 2+ years of experience Background in change management or operations coordination ITIL-aligned knowledge of change management practices Comfortable operating within a highly-automated CI/CD estate YOU’LL THRIVE HERE IF YOU You'd rather catch a missing rollback plan before CAB than after a change fails You treat a change KPI as a signal to investigate, not just a number to report You can coordinate scheduling across multiple concurrent changes without losing track of any of them You're comfortable being the one exception-handling function in an otherwise highly automated pipeline</span> </div>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a pioneering telehealth company specializing in personalized weight loss programs using GLP-1 medications. They deliver medically supervised, data-driven solutions designed to help individuals achieve sustainable health outcomes through innovation, safety, and continuous patient support. By combining healthcare expertise with technology, they are reshaping the weight management experience through personalized digital care.</p><br>Location<p>Fully Remote (Work from Home) | 9 AM – 5 PM EST</p><br>Role Overview<p>The Senior Conversational AI & Prompt Engineer will design, optimize, and maintain conversational experiences across voice and chat-based AI systems, ensuring natural, accurate, and clinically aligned patient interactions. This role requires deep expertise in prompt engineering, voice AI platforms, and conversational logic, with a strong focus on creating seamless digital experiences across multiple patient touchpoints in a telehealth environment.</p><br>Key ResponsibilitiesPrompt Engineering & Optimization<ul><li><p>Design, develop, and refine high-performance prompts for Voice AI agents and chatbots, ensuring clarity, engagement, and alignment with the brand’s clinical voice.</p><br></li><li><p>Debug and optimize prompts to improve response accuracy, natural language flow, and user satisfaction across both text and voice interactions.</p><br></li><li><p>Manage context continuity so AI systems maintain patient history and conversational state across chat-based and voice-based interactions.</p><br></li></ul>Platform & Technical Execution<ul><li><p>Use Retell AI and Vapi for real-time voice interactions, focusing on low-latency responses and natural conversational turn-taking.</p><br></li><li><p>Utilize orchestration tools such as LangChain, OpenAI Assistants API, or similar frameworks to build logic-driven conversational experiences.</p><br></li><li><p>Implement SSML and phonetic optimization for voice applications, while using Markdown and structured data for chat interfaces.</p><br></li></ul>DTC Strategy & Patient Experience<ul><li><p>Apply direct-to-consumer experience to tailor conversational flows for telehealth users, balancing empathy, medical guardrails, and conversion objectives.</p><br></li><li><p>Maintain a consistent AI persona across SMS, web chat, and phone interactions to create a unified concierge-style patient experience for GLP-1 users.</p><br></li></ul>Collaboration & Reporting<ul><li><p>Partner with clinical, product, and engineering teams to align AI behavior with medical protocols and business goals.</p><br></li><li><p>Generate performance reports, analyze transcripts and call logs, and recommend improvements based on user feedback and behavioral data.</p><br></li></ul>Market & Trend Analysis<ul><li><p>Monitor trends in speech-to-text, text-to-speech, and LLM reasoning to identify opportunities for innovation and competitive differentiation in telehealth.</p><br></li></ul>QualificationsExperience<ul><li><p>5+ years of experience in prompt engineering across voice AI and text-based conversational systems.</p><br></li><li><p>Proven experience with Retell AI and Vapi.</p><br></li><li><p>Experience with chat orchestration frameworks such as LangChain, Intercom, OpenAI Assistants API, or custom LLM wrappers is highly preferred.</p><br></li><li><p>Direct-to-consumer experience, particularly in health-related support or high-intent customer journeys.</p><br></li><li><p>Experience running A/B testing on prompts to optimize conversion and information accuracy.</p><br></li></ul>Skills<ul><li><p>Strong analytical ability to evaluate conversational performance and optimize outcomes.</p><br></li><li><p>Deep understanding of conversational design differences between spoken and written language.</p><br></li><li><p>Ability to troubleshoot technical constraints related to real-time voice latency.</p><br></li><li><p>High attention to detail and creativity in designing natural user experiences.</p><br></li><li><p>Proactive problem-solving mindset within regulated telehealth environments.</p><br></li><li><p>Adaptability in fast-moving product and healthcare settings.</p><br></li></ul>What Success Looks Like<ul><li><p>Voice and chat agents deliver a unified, seamless patient journey that feels like one cohesive clinical assistant.</p><br></li><li><p>User satisfaction and retention improve through empathetic and well-designed AI interactions.</p><br></li><li><p>Hallucination rates and latency continue to decrease, supporting safe and efficient medical workflows.</p><br></li></ul>Opportunity<p>This role offers the opportunity to shape conversational AI experiences at the forefront of telehealth innovation. The Senior Conversational AI & Prompt Engineer will directly influence how patients interact with digital care systems, working closely with cross-functional teams to build clinically responsible, scalable AI experiences in a rapidly growing health technology environment.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is seeking a dedicated Customer Service Representative to serve as the first-touch support specialist for their clients’ WordPress and technical needs. The team is focused on delivering empathetic, efficient service while ensuring technical issues are properly diagnosed and escalated when necessary. This role is an opportunity to grow within a supportive environment that values development, technical curiosity, and client success.</p><br><p><strong>Location</strong></p><br><p>Fully remote | 9 AM – 5 PM CST</p><br><p><strong>Role Overview</strong></p><br><p>The WordPress Helpdesk Customer Service Representative will serve as the primary point of contact for client WordPress and technical support inquiries. This role focuses on providing Level 1 troubleshooting, maintaining clear and empathetic communication, and escalating more complex issues to technical specialists when appropriate.</p><br><p><strong>Key Responsibilities</strong></p><br>First-Touch Support<ul><li><p>Respond to customer support tickets within 24 hours via the FreeScout ticketing system.</p><br></li><li><p>Serve as the initial point of contact for WordPress and technical support inquiries.</p><br></li></ul>Technical Troubleshooting & Diagnosis<ul><li><p>Navigate WordPress back-end environments to diagnose basic issues and provide Level 1 support solutions.</p><br></li><li><p>Identify and troubleshoot problems related to WordPress and Google platform tools (e.g., Google Search Console).</p><br></li><li><p>Apply structured problem-solving to assess issue scope and impact.</p><br></li></ul>Escalation & Quality Assurance<ul><li><p>Recognize when issues exceed Level 1 scope and escalate appropriately to technical specialists via ActiveCollab.</p><br></li><li><p>Collaborate with management to ensure issues are properly resolved before closing tickets.</p><br></li><li><p>Provide follow-up on escalated tickets to ensure client satisfaction.</p><br></li></ul>Client Communication & Relationship Management<ul><li><p>Maintain professional, empathetic communication with clients of varying technical proficiency levels.</p><br></li><li><p>Manage multiple tickets simultaneously while ensuring timely and accurate updates.</p><br></li></ul><p><strong>Qualifications</strong></p><br>Experience<ul><li><p>Level 1 IT or Service Desk support experience, or equivalent customer service background.</p><br></li><li><p>Previous helpdesk or customer support experience preferred.</p><br></li><li><p>Experience with WordPress website management preferred.</p><br></li><li><p>Exposure to ticketing systems or project management tools preferred.</p><br></li></ul>Skills<ul><li><p>Basic understanding of WordPress navigation and functionality, or strong ability to learn quickly.</p><br></li><li><p>Familiarity with Google platform tools (e.g., Google Search Console).</p><br></li><li><p>Strong written communication skills in English (written communication prioritized).</p><br></li><li><p>Problem-solving mindset with interest in developing Level 2 technical capabilities.</p><br></li><li><p>High empathy and patience when supporting clients with different technical skill levels.</p><br></li><li><p>Ability to work independently and manage multiple tickets simultaneously.</p><br></li><li><p>Proactive attitude, technical curiosity, and willingness to learn and grow.</p><br></li><li><p>Full-time availability (40 hours per week).</p><br></li></ul><p><strong>Opportunity</strong></p><br><p>This role offers the chance to strengthen technical support expertise while working in a flexible, fully remote environment. As a key first-touch support specialist, you will play a direct role in client satisfaction and service quality. The position provides hands-on experience with WordPress environments, ticketing systems, and escalation processes, within a supportive team that actively invests in your professional growth and development.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br>Role Overview<p>Scale Army is building a new line of business: <strong>AI Implementation Pods</strong> — three-person embedded build teams that ship AI systems inside mid-market companies against named 90-day outcomes.</p><br><p>The path to every pod is deliberate: a free AI diagnosis earns a paid Leadership Intensive with the client's executive team; the Intensive produces a 90-day technical roadmap; and the roadmap converts into a monthly pod engagement.</p><br><p>We're looking for a <strong>Senior Account Executive</strong> to own the front of that journey — qualification, discovery, and closing on the Leadership Intensive. For clients who want to skip directly to a pod, you'll also collect the deposit that starts the engagement.</p><br><p>Once a deal closes, you'll hand it off to Delivery and move on to the next opportunity. You won't manage the account after the sale. You'll also feed insights from your calls back into the diagnosis and closing playbook.</p><br><p>Everything downstream — the Intensive sessions, roadmap, and implementation pod — depends on what you sell being real. We're hiring for this role as we expand our revenue lines and scale the business.</p><br>Location<p><strong>Fully Remote</strong></p><br><p><strong>Working Hours:</strong> 9:00 AM–6:00 PM Eastern</p><br>Key ResponsibilitiesSales & Business Development<ul><li><p>Own the full sales process from qualification and discovery through close.</p><br></li><li><p>Qualify prospects and determine whether they are best suited for the Leadership Intensive or a direct-to-pod engagement.</p><br></li><li><p>Conduct discovery calls to understand the client's business, challenges, goals, and readiness for implementation.</p><br></li><li><p>Close high-value Leadership Intensive and AI Implementation Pod engagements.</p><br></li><li><p>Collect the required deposit for clients moving directly into a pod engagement.</p><br></li><li><p>Manage a high-value, consultative sales motion rather than a high-volume transactional one.</p><br></li></ul>Consultative Discovery & Diagnosis<ul><li><p>Help clients understand what they actually need before recommending a solution.</p><br></li><li><p>Quickly assess a prospect's situation, priorities, and readiness to invest.</p><br></li><li><p>Identify when a client needs the Leadership Intensive before moving into implementation.</p><br></li><li><p>Identify opportunities where the client is ready to move directly into an AI Implementation Pod.</p><br></li><li><p>Ensure every opportunity is properly qualified before it reaches Delivery.</p><br></li></ul>Technical & AI Fluency<ul><li><p>Speak credibly with technical buyers about AI, automation, engineering, and implementation.</p><br></li><li><p>Understand the fundamentals of the technical solutions being sold.</p><br></li><li><p>Evaluate whether proposed business outcomes and technical approaches are realistic.</p><br></li><li><p>Demonstrate practical AI experience through personal side projects such as automation stacks, AI agents, or internal tools.</p><br></li><li><p>Help ensure that what is sold can realistically be delivered by the technical team.</p><br></li></ul>Delivery Handoff & Feedback<ul><li><p>Provide Delivery with clear, accurate context following every closed deal.</p><br></li><li><p>Ensure Delivery does not inherit poorly qualified opportunities or unrealistic expectations.</p><br></li><li><p>Maintain a clean handoff between Sales and Delivery.</p><br></li><li><p>Feed insights from prospect conversations back into the diagnosis and closing playbook.</p><br></li><li><p>Continuously improve the sales process based on what you learn from prospects and clients.</p><br></li></ul>QualificationsExperience<ul><li><p>6+ years of experience in SaaS, Technology, AI, Engineering, or Management Consulting.</p><br></li><li><p>4+ years of experience in a closing, quota-carrying sales role.</p><br></li><li><p>Proven track record of closing high-LTV deals.</p><br></li><li><p>Experience managing consultative, complex sales cycles.</p><br></li><li><p>Strong business acumen and ability to quickly understand a client's situation.</p><br></li><li><p>Experience working with technical buyers or selling technical solutions.</p><br></li><li><p>Comfortable qualifying and diagnosing opportunities quickly, with most of the deal assessment happening during the first call.</p><br></li><li><p>Ability to work 9:00 AM–6:00 PM Eastern, regardless of location.</p><br></li></ul>Skills<ul><li><p>Consultative selling and discovery.</p><br></li><li><p>Strong qualification and deal judgment.</p><br></li><li><p>High-level business and commercial acumen.</p><br></li><li><p>Technical fluency across AI, engineering, automation, or related areas.</p><br></li><li><p>Strong communication and presentation skills.</p><br></li><li><p>Ability to sell complex, high-value solutions.</p><br></li><li><p>Strong understanding of client needs and business outcomes.</p><br></li><li><p>Ability to identify unrealistic expectations or proposed outcomes before they reach Delivery.</p><br></li><li><p>Self-directed and comfortable operating in a fast-growing environment.</p><br></li></ul><p><strong>Nice to Have</strong></p><br><ul><li><p>Experience selling or delivering paid diagnostics, assessments, or paid pilots that converted into recurring engagements.</p><br></li><li><p>Management consulting background with a structured diagnosis-before-recommendation approach.</p><br></li><li><p>Familiarity with AI enablement or AI training sales.</p><br></li><li><p>Personal AI side projects such as automations, agents, or internal tools that can be demonstrated.</p><br></li></ul>What Success Looks Like<ul><li><p>Clients consistently enter the correct engagement path — Leadership Intensive or straight-to-pod.</p><br></li><li><p>Strong close rates on Leadership Intensives and AI Implementation Pods.</p><br></li><li><p>Deals are properly qualified before being handed to Delivery.</p><br></li><li><p>Delivery receives clear and accurate expectations from every closed deal.</p><br></li><li><p>The sales process continuously improves based on insights gathered from prospects and clients.</p><br></li><li><p>Clients understand what they're buying and why it will solve their business problem.</p><br></li></ul>Your First 90 DaysMonth 1<ul><li><p>Complete onboarding and product training.</p><br></li><li><p>Shadow sales and discovery calls.</p><br></li><li><p>Ramp into full-cycle calls.</p><br></li><li><p>Target approximately <strong>10% of IC quota</strong>.</p><br></li></ul>Month 2<ul><li><p>Continue building full-cycle ownership.</p><br></li><li><p>Take ownership of qualified opportunities.</p><br></li><li><p>Target <strong>50% of IC quota</strong>.</p><br></li></ul>Month 3<ul><li><p>Operate independently across qualification, discovery, and closing.</p><br></li><li><p>Consistently manage the full sales process.</p><br></li><li><p>Target <strong>80–90% of IC quota attainment</strong>.</p><br></li></ul>This Probably Isn't For You If...<ul><li><p>You want to own the account after it closes — once it's signed, it goes to Delivery.</p><br></li><li><p>You need a long, highly considered sales cycle to feel comfortable — most of the diagnosis happens during the first call.</p><br></li><li><p>You're not technically fluent — clients should never feel like you're reading from a script when discussing how the build actually works.</p><br></li><li><p>You're uncomfortable selling high-value, consultative solutions.</p><br></li><li><p>You can't work 9:00 AM–6:00 PM Eastern, regardless of where you're based.</p><br></li></ul>Opportunity<p>This is an opportunity to join Scale Army as we build and scale a new AI-focused revenue line from the ground up.</p><br><p>You'll play a critical role in shaping how clients enter our AI Implementation ecosystem, while working closely with Delivery to ensure what is sold is both valuable to the client and technically achievable.</p><br><p>As the business grows, you'll have the opportunity to influence the sales playbook, contribute to the development of our AI sales motion, and help establish a repeatable process for selling high-value AI implementation engagements.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a leading marketing agency specializing in the fashion and beauty industries, seeking a talented <strong>Fashion & Beauty Graphic Designer</strong> to join their creative team. The ideal candidate will have a keen eye for style, proven experience in the fashion and beauty sectors, and proficiency in Adobe Creative Suite and Figma. If you have a strong sense of taste and a passion for design, we’d love to hear from you.</p><br><p><strong><u>Location:</u></strong></p><br><p><strong> Fully-Remote | 9 AM - 5 PM EST</strong></p><br><p><strong><u>Key Responsibilities:</u></strong></p><br><ul><li><p><strong>Design Creation:</strong> Develop high-quality graphic designs for various marketing and sales materials, including digital and print media.</p><br></li><li><p><strong>Industry Expertise:</strong> Apply your experience in the fashion and beauty industries to create visually appealing designs that resonate with target audiences.</p><br></li><li><p><strong>Tool Proficiency:</strong> Utilize Adobe Creative Suite and Figma to produce and refine design assets. Canva experience is a plus.</p><br></li><li><p><strong>Creative Vision:</strong> Demonstrate great taste and style in your design work, ensuring alignment with brand aesthetics and industry trends.</p><br></li><li><p><strong>Branding Support:</strong> Assist in developing and maintaining brand guidelines, ensuring consistency across all marketing and sales materials.</p><br></li><li><p><strong>Website Graphics (Nice to Have):</strong> Create visually engaging graphics for website pages to enhance user experience and align with the overall brand aesthetic.</p><br></li></ul><p><strong><u>Qualifications:</u></strong></p><br><ul><li><p><strong>Experience:</strong> 2+ years of experience as a Graphic Designer, with a strong portfolio showcasing work in the fashion and beauty industries.</p><br></li><li><p><strong>Design Skills:</strong> Proficiency in Adobe Creative Suite is required; Canva and Figma experience is a plus.</p><br></li><li><p><strong>Taste and Style:</strong> Demonstrated ability to create visually compelling designs with a strong sense of style and industry knowledge.</p><br></li><li><p><strong>Communication Skills:</strong> Strong English communication skills to effectively collaborate with team members and clients.</p><br></li><li><p><strong>Agency Experience:</strong> Previous experience working in a marketing or creative agency is highly preferred.</p><br></li></ul><p><strong><u>What Success Looks Like:</u></strong></p><br><ul><li><p><strong>High-Quality Designs:</strong> Deliver outstanding graphic designs that reflect the latest trends and standards in the fashion and beauty industries.</p><br></li><li><p><strong>Effective Use of Tools:</strong> Utilize Adobe Creative Suite and Figma effectively to produce top-notch design assets.</p><br></li><li><p><strong>Creative Excellence:</strong> Show a strong sense of style and creativity in all design projects, enhancing brand identity and visual appeal.</p><br></li></ul><p>This role offers an exciting opportunity for a <strong>Fashion & Beauty Graphic Designer </strong>to make a significant impact in the fashion and beauty sectors. If you have a passion for design, a keen eye for style, and experience with industry-leading tools, we encourage you to apply and become a key part of our client’s creative team.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
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<br><p>Job Title:</p><br><br>M365 CSA - German<br><p>Job Description</p><br><br><br><p>Location:</p><br><br>EGY Work-at-Home<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>
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<br><p>Job Title:</p><br><br>B2B - Senior Sales Manager<br><p>Job Description</p><br><br><br><p>Location:</p><br><br>EGY Cairo - Plot no. 27, North Teseen st building 27<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>
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<p>Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.<br>At Amazon Leo, our Technical Care Associates (TCA) deliver timely, accurate, and professional general and technical support to all Amazon Leo customers. The Amazon Leo Customer Support (CS) team is looking for driven individuals who are up to the challenge of solving customer issues while providing positive customer experience. TCA are technically savvy problem-solvers with a focus on customer account security. An ideal candidate would be an excellent listener, handle change easily, be a quick learner and critical thinker, and be able to handle ambiguity. The position requires the ability to communicate professionally, with maturity and self-confidence, in Spanish and English.<br>Shifts are assigned on a rotational basis and may include early mornings, evenings, overnights, weekends and public holidays. You will be required to work all shift patterns.<br>This position may require access to export-controlled information (ECI) subject to EAR and ITAR. Final employment decision is contingent upon satisfactory completion of export control screenings and obtaining any necessary export licenses or approvals, based on nationality, citizenship, and other factors considered by applicable export control regulations<br>Key job responsibilities<br>• Receive and manage customer escalations from Tier 1 support, delivering timely and effective resolutions across phone, email, and chat channels.<br>• Offer detailed technical support with clear and professional communication<br>• Collaborate with other customer support teams to resolve complex issues<br>• Document steps and resolutions in a clear, easy-to-follow format<br>• Identify trends in customer issues and propose improvements to support processes<br>• Help create knowledge base articles and team documentation<br>• Stay current on new Amazon Leo products and features<br>A day in the life<br>As a Tier 2 TCA, you'll be at the heart of our global connectivity mission. Your day will be dynamic, and purpose driven. You'll engage with customers, troubleshoot intricate technical issues, and collaborate with leadership and cross-functional teams to ensure seamless service delivery. Each interaction is an opportunity to make a tangible difference in someone's ability to connect, learn, and grow.<br>About the team<br>Amazon Leo Global Operations is part of the Worldwide Consumer team. Our mission is to plan, develop and execute strategies to launch and operate Amazon Leo services globally through multiple distribution channels. Our team fosters a collaborative environment where you will work with regional and local operations to develop business models, partnerships, and fixed service operations. <br>- Speak, write, and read fluently in Spanish<br>- High school diploma, or equivalent<br>- Experience using strong customer service, communication, and interpersonal skills<br>- Experience communicating technical details verbally and in writing<br>- Work flexible schedules/shifts/areas, including weekends, nights, and/or holidays<br>- Knowledge of Microsoft Office applications (Excel, Word, SharePoint, and PowerPoint)<br>- Experience working directly with end customers to resolve technical issues related to internet service, network connectivity, or end customer equipment<br>- Excellent communication skills and ability to convey insights from complex analyses to internal and end customers<br>- Technical curiosity and enthusiasm for learning new technologies and helping customers succeed<br>- Experience working in a fast-paced, rapidly changing operations environment<br>- Experience in direct to consumer or business ISP and/or Satellite technical support<br>- Fluency in multiple languages is a plus<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
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<p>Unilever is currently hiring for<b> Site Quality Assistant Manager </b></p><br><br><p>Function: <b>Supply Chain > Quality</b></p><br><br><p>Reports to: <b>MPC Factory Manager</b></p><br><br><p><span>Scope: <b>Local</b></span></p><br><br><p>Location: <b>MPC factory</b></p><br><br><p>Terms & Conditions: <b>Full Time</b><br><b>ABOUT UNILEVER</b></p><br><br><p>With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.</p><br><br><p>At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.<br><b>Key Responsibilities:</b><br>Leadership, People, Culture & Linkage<br>• Deploys UL Quality strategy and goals through site specific projects and targets<br>• Provides Quality leadership to influence Site Q culture through activities to create passion for products and brands, visibility for quality, and coaching of site leadership<br>• Builds quality and consumer safety skills and knowledge through coaching and training of factory team<br>• Ensures Quality team has level of required skills and knowledge as appropriate to support site quality programs<br>• Builds Site Quality talent through recruiting, coaching and training<br>• Participates as lead for Site Quality in Quality meetings and forums as needed<br>• Participates as lead for Site Quality in virtual site network meetings and forums<br><b>HACCP, Hygiene, Cleaning</b><br>• Develops, implements and updates site HACCP plan and pre-requisite programs and ensures mitigation of consumer safety risks through HACCP validation and on-going verification<br>• Implements pre-requisite programs required to support site HACCP plan including validation and on-going verification requirements (e.g. pest controls, allergen management, hygienic controls, etc.)<br>• Ensures implementation and on-going compliance to requirements of category / technology GMP that are applicable to the site<br><b>Quality Systems Management</b><br>• Ensures UL QMS is implemented locally to assure consumer safety and overall quality of the final product being manufactured<br>• Verifies compliance of site operations to UL QMS and other applicable quality related requirements through program of internal audits<br>• Ensures complete, accurate and on-time submission of annual Quality Verification program self-assessment<br>• Ensures that Unilever and applicable external standards and requirements are accurately represented in local procedures and work instructions<br>• Reviews and analyzes site quality KPIs, loss trees, and data to understand quality performance and identify areas for improvement<br>• Ensures that site details for Inter-Company Quality Agreements are provided to MCO receiving the product, as appropriate to product being sourced<br>• Ensures site maintains satisfactory standings and approvals for Unilever and applicable customer required audits / certifications<br>• Ensures site compliance with all local regulatory requirements related to consumer safety and product quality, and that ethnic and religious requirements are in place and maintained, e.g. Kosher, Halal, etc.<br>• Verifies traceability of materials, packaging and product aligned with UL and regulatory requirements and applicable consumer safety risks<br>• Ensures site utilizes SAP QM and specifications in alignment with applicable requirements<br>• Leads for site in product incident management situations linking with MCO Quality<br>• Implements and verifies procedures to control non-conforming materials and products (e.g. identification, segregation, disposition, reprocessing)<br><b>Testing & Measurement</b><br>• Ensures quality of materials and packaging by implementing in-take control program (e.g. processes to receive, inspect, sample and approve for use, produce & maintain required documentation, re-control aged materials as needed, etc.)<br>• Ensures quality throughout the entire production cycle by implementing testing program aligned with UL requirements and specifications<br>• Ensures all on-site Quality laboratories operate in accordance with good laboratory practices and all applicable UL requirements / testing methods and government / authority regulations<br>• Ensures implementation and on-going verification of site-wide program for calibration and maintenance of inspection, measuring and testing equipment<br>• Implements program for product fill control monitoring and on-going verification to ensure regulatory compliance and reliability of label weight declarations<br>• Implements / maintains system to securely record and preserve required test results, audit findings and other data and information in alignment with applicable Unilever and external requirement<br><b>Safety Responsibility</b><br>• Reporting of injury and non-injury incidents through accident Investigation (Root Cause Analysis)a and implementing Countermeasures & expansion.<br>• Accountable for the development of risk Management by analyzing working areas and creating action plan.<br>• Accountable for Contractor Management (Planning, Selecting Company .Trainings , Work Planning, Permit to Work & Random Audits.<br>• Reporting Safety Behavior Observations & Deep Compliance audits and implementing countermeasures.<br>• Documentation (Assessment of needs , Development , Checking and Audits)<br><b>Innovation & Change</b><br>• Applies current tools and practices to manage quality related projects<br>• Ensures quality resource support to innovation trials in site<br>• Ensures site quality support as needed to early management for projects affecting the site<br>• Leads for site in quality related category knowledge, understanding of requirements</p><br><br><br><br><p><span>Unilever is an organisation committed to equity, inclusion and diversity </span><span>to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring</span><span>ing </span><span>their ‘Whole Self’ </span><span>to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey. </span></p><br><br><br> </div>
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Repairs, restores, and maintains fabric-covered furniture, draperies, and soft furnishings across guest rooms and public areas to ensure a high standard of comfort and appearance<br><br><ul><li> Operate a sewing machine to seam cushions and join various sections of covering materials</li><li> Repair seats, sofas, curtains, carpets and mattresses</li><li> Gather and assemble specified upholstery materials and accessories for upholstered furniture</li><li> Ensure that the upholstery workshop is tidy and clean</li><li> Keep inventory records of the stored upholstery items</li><li> Maintain machines and equipment in good condition at all times</li><li> Maintain upholstery in all outlets, lobby, corridor, and guestrooms</li><li> Organize and take inventory of all fabric materials and sewing accessories</li><li> Ensure that the fabric materials used in making the upholstery is correct</li><li> Assume duties and tasks assigned by Superiors</li></ul> </div>
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<ul><li><p><span><span>Supervise and support the Administrative General Service Officer by assigning tasks, providing guidance, and ensuring compliance with administrative policies and procedures.</span></span></p><br></li><li><p><span><span>Manage departmental financial activities including petty cash, vendor invoice payments, rent, and insurance. Review and check all invoices for accuracy and documentation, ensure obtaining necessary approvals.</span></span></p><br></li><li><p><span><span>Serve as the primary point of contact between bank staff and Iron Mountain Company to coordinate services, resolve issues, and maintain up-to-date departmental authorizations.</span></span></p><br></li><li><p><span><span>Manage the bank’s fixed assets, including the processes for write-offs, disposals, and transfers including conduct staff orientation to ensure compliance with department’s SOP.</span></span></p><br></li><li><p><span><span>Monitor the implementation of departmental SOP, identify areas for improvement, and recommend updates if needed.</span></span></p><br></li><li><p><span><span>Monitor and process license renewals for bank premises signage to ensure timely completion and avoid government penalties.</span></span></p><br></li><li><p><span><span>Maintain secure documentation for department in/out documents.</span></span></p><br></li><li><p><span><span>Follow up on the renewal dates of rent contracts for properties.</span></span></p><br></li><li><p><span><span>Prepare invitation letters for HO colleagues visiting Egypt for embassy submission.</span></span></p><br></li></ul><p><span><span>Provides administrative support to all branches in Egypt & HO</span></span></p><br><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value. </span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br> </div>