Jobs in Egypt
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<p>Overview The DRP process is an automated process. The responsibility of the DRP planner is to identify, review & resolve exceptions, maintain accuracy & update DRP parameters. The accountability of the role is to run the DRP process for a group of supply sourcing lanes so that efficient vehicle movements of product can be deployed to the right locations on time for target customer service to be achieved. The role holder will spend significant time parameterizing the Pro-link planning tool so that move recommendations are optimized and will continually update plans as and when demand or supply disruptions require it. Responsibilities Responsible for maintaining & running the automated DRP process Leading Run to standard agenda for DRP process Leading Productivity initiatives in DRP Responsible for inventory deployment, trans-shipments and deployment network design to ensure product arrives on time at the right place Responsible for leading the regional exception-based planning process and driving continuous improvement Conduct root cause analysis for trans-ship, expedite losses and develop action plans through system and/or process improvement Work closely with customer service, demand, and supply planning to ensure accuracy and efficiency Drive system utilization and feed loss tree insights into future enhancements Ensure lead times for deployment in the system are maintained and accurate Ensure safety stock settings are dynamically adjusted for finished goods Review & propose optimum safety stock for finished goods Lead the onboarding plan for new hires in DRP Qualifications Qualifications: University degree Experience in distribution planning or familiar Supply Planning tasks Proficiency in product category planning Abilities: Fluent oral and written communication skills in English Problem solving know-how Analytic skills Experience in ERP (SAP) usage nice to have Good numeric abilities Demonstrated proficiency in Microsoft Office: Outlook, Excel</p> </div>
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<span>Westview International Language School is seeking a dynamic and passionate Calculus, Statistics & Advanced Mathematics Teacher .<br> The successful candidate will deliver high-quality, engaging lessons that strengthen students’ analytical and problem-solving skills, while inspiring confidence and achievement in advanced mathematics.<br> Tuition Discount for Dependents Medical Insurance for Self Transportation upon availability Bachelor’s degree in Mathematics or a related field with a recognised teaching qualification Strong knowledge of Calculus, Statistics, and Advanced Mathematics Experience teaching high school or equivalent level Mathematics Excellent communication and classroom management skills Ability to deliver clear, engaging, and challenging lessons Commitment to student achievement and academic excellence Safeguarding Statement: The school is committed to safeguarding and promoting the welfare of all students.<br> All appointments are subject to satisfactory background and reference checks.<br></span> </div>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a fast-growing transportation company dedicated to providing reliable, safe, and efficient services across multiple industries. As the company continues to expand, they are seeking a <strong>Recruiter</strong> to manage and optimize the hiring process, ensuring qualified candidates are efficiently identified, screened, and moved through the recruitment pipeline while supporting the organization's continued growth.</p><br>Role Overview<p>The <strong>Recruiter</strong> will be responsible for managing the full recruitment lifecycle, including Applicant Tracking System (ATS) administration, candidate sourcing and screening, outbound candidate outreach, interview coordination, and recruitment process management. The <strong>Recruiter</strong> will collaborate with hiring managers to ensure an organized, efficient, and positive hiring experience while maintaining accurate candidate records and supporting the company's talent acquisition goals. This role is ideal for someone who is highly organized, proactive, and experienced in high-volume recruiting and ATS management.</p><br>Location<p><strong>Fully Remote | 9:00 AM – 5:00 PM EST</strong></p><br>Key ResponsibilitiesApplicant Tracking System (ATS) Management<ul><li><p>Set up, maintain, and optimize the Applicant Tracking System (ATS).</p><br></li><li><p>Import candidate information from spreadsheets and ensure records remain accurate and organized.</p><br></li><li><p>Track job postings, candidate activity, and recruitment progress throughout the hiring process.</p><br></li><li><p>Maintain a clean and organized candidate database.</p><br></li></ul>Candidate Outreach & Screening<ul><li><p>Conduct outbound calls to follow up with applicants and move them through the recruitment process.</p><br></li><li><p>Screen candidates to evaluate qualifications, experience, and overall fit.</p><br></li><li><p>Answer candidate questions and communicate next steps throughout the hiring process.</p><br></li><li><p>Maintain a positive candidate experience through timely communication.</p><br></li></ul>Job Posting & Recruitment Coordination<ul><li><p>Manage and maintain job postings across multiple hiring platforms.</p><br></li><li><p>Screen resumes, application responses, and initial candidate information.</p><br></li><li><p>Coordinate interviews and facilitate communication between candidates and hiring managers.</p><br></li><li><p>Support candidates through each stage of the hiring process.</p><br></li></ul>Recruitment Operations<ul><li><p>Maintain consistent communication with candidates regarding application status.</p><br></li><li><p>Schedule interviews, callbacks, and recruitment activities.</p><br></li><li><p>Track recruitment metrics and hiring progress.</p><br></li><li><p>Support continuous improvements to recruitment workflows and hiring efficiency.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>2+ years</strong> of experience in recruiting, talent acquisition, or human resources.</p><br></li><li><p>Experience managing Applicant Tracking Systems (ATS).</p><br></li><li><p>Experience importing and organizing candidate data within an ATS.</p><br></li><li><p>Experience conducting candidate screening and outbound recruiting calls.</p><br></li><li><p>Experience coordinating interviews and managing recruitment pipelines.</p><br></li><li><p>Experience supporting high-volume recruiting environments is preferred.</p><br></li></ul>Skills<ul><li><p>Strong proficiency with Applicant Tracking Systems (ATS).</p><br></li><li><p>Strong proficiency in CRM tools (e.g., Salesforce, HubSpot, or similar).</p><br></li><li><p>Strong organizational and time management skills.</p><br></li><li><p>Strong outbound calling and candidate engagement skills.</p><br></li><li><p>Excellent candidate screening and interviewing abilities.</p><br></li><li><p>Ability to manage multiple job openings and recruitment priorities simultaneously.</p><br></li><li><p>Strong attention to detail and documentation accuracy.</p><br></li><li><p>Self-motivated with the ability to work independently.</p><br></li><li><p>Strong problem-solving and relationship-building skills.</p><br></li></ul>What Success Looks Like<ul><li><p>The Applicant Tracking System remains organized, accurate, and up to date.</p><br></li><li><p>Qualified candidates are efficiently screened and advanced through the hiring pipeline.</p><br></li><li><p>Candidates receive timely, professional communication throughout the recruitment process.</p><br></li><li><p>Hiring goals are achieved while maintaining high candidate quality and positive hiring experiences.</p><br></li><li><p>Recruitment processes become increasingly efficient through strong organization and follow-through.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to join a rapidly growing transportation company and play a critical role in scaling its workforce. As the <strong>Recruiter</strong>, you'll help build high-performing teams by managing recruitment operations, improving hiring processes, and ensuring top talent is identified and hired efficiently.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a growing private aviation company committed to delivering safe, efficient, and exceptional flight operations. As the company continues expanding its operations, they are seeking a <strong>Flight Operations Coordinator</strong> to support the day-to-day execution of private aircraft operations by coordinating logistics, communicating with key stakeholders, and ensuring every flight operates smoothly within a fast-paced Part 135 environment.</p><br>Role Overview<p>The <strong>Flight Operations Coordinator</strong> will be responsible for coordinating daily flight logistics between pilots, passengers, Fixed Base Operators (FBOs), maintenance providers, brokers, hotels, ground transportation vendors, and internal teams. The <strong>Flight Operations Coordinator</strong> will support operational planning, vendor management, customer communication, documentation, and flight coordination while ensuring accurate, timely, and efficient execution of every flight. This role is ideal for someone with private aviation experience who thrives in fast-paced operational environments and enjoys solving logistical challenges while delivering exceptional customer service.</p><br>Location<p><strong>Fully Remote | 9:00 AM - 5:00 PM EST</strong></p><br>Key ResponsibilitiesFlight Coordination & Operational Support<ul><li><p>Coordinate daily flight logistics with pilots, passengers, brokers, FBOs, ground transportation providers, hotels, and maintenance vendors.</p><br></li><li><p>Communicate flight schedules, operational updates, and itinerary changes to all stakeholders.</p><br></li><li><p>Support the Operations team in managing day-of-flight logistics.</p><br></li><li><p>Monitor operational timelines and proactively identify scheduling conflicts or disruptions.</p><br></li></ul>Vendor Management<ul><li><p>Coordinate hotels, rental vehicles, fuel providers, catering, and other operational vendors.</p><br></li><li><p>Assist with maintaining preferred vendor relationships and pricing.</p><br></li><li><p>Verify pilot expense reports and supporting documentation for accuracy and compliance.</p><br></li><li><p>Monitor vendor performance and escalate service issues when necessary.</p><br></li></ul>Customer & Broker Communication<ul><li><p>Serve as the primary point of contact for brokers, passengers, pilots, and vendors throughout the flight coordination process.</p><br></li><li><p>Provide timely updates regarding delays, itinerary changes, and operational adjustments.</p><br></li><li><p>Deliver exceptional customer service in time-sensitive situations.</p><br></li></ul>Documentation & Operational Compliance<ul><li><p>Maintain accurate flight records and operational documentation.</p><br></li><li><p>Ensure operational information is properly recorded within internal systems.</p><br></li><li><p>Support administrative tasks that contribute to efficient daily flight operations.</p><br></li></ul>Team Collaboration<ul><li><p>Collaborate closely with Operations, Maintenance, Dispatch, and Executive Leadership.</p><br></li><li><p>Support process improvements that enhance operational efficiency and customer experience.</p><br></li><li><p>Contribute to a collaborative and solutions-oriented team environment.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>2–5 years</strong> of experience coordinating private aviation or <strong>Part 135</strong> flight operations.</p><br></li><li><p>Prior experience supporting business aviation flight departments is required.</p><br></li><li><p>Experience coordinating with pilots, FBOs, maintenance providers, brokers, and third-party vendors.</p><br></li><li><p>Familiarity with FAA regulations and private aviation operational procedures is highly preferred.</p><br></li><li><p>Experience managing multiple flight operations simultaneously.</p><br></li></ul>Skills<ul><li><p>Exceptional organizational and multitasking abilities.</p><br></li><li><p>Strong verbal and written communication skills.</p><br></li><li><p>Ability to prioritize multiple flights and competing operational demands.</p><br></li><li><p>Experience using flight operations or scheduling software.</p><br></li><li><p>Proficiency with Microsoft Office Suite.</p><br></li><li><p>Strong operational documentation and recordkeeping skills.</p><br></li><li><p>Excellent customer service and relationship management skills.</p><br></li><li><p>Strong problem-solving abilities and attention to detail.</p><br></li><li><p>Ability to remain calm under pressure in time-sensitive environments.</p><br></li><li><p>Professional, proactive, and highly accountable.</p><br></li></ul>What Success Looks Like<ul><li><p>Flight operations are coordinated accurately, efficiently, and with minimal disruption.</p><br></li><li><p>Pilots, passengers, brokers, and vendors consistently receive timely and professional communication.</p><br></li><li><p>Vendor relationships are effectively managed, resulting in reliable operational support.</p><br></li><li><p>Flight documentation, expense reporting, and operational records remain accurate and organized.</p><br></li><li><p>Internal teams rely on the Flight Operations Coordinator as a dependable operational partner.</p><br></li><li><p>Operational processes continue to improve through proactive communication and collaboration.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to join a growing private aviation company where operational excellence is essential to every flight. As the <strong>Flight Operations Coordinator</strong>, you'll play a critical role in coordinating aircraft operations, supporting internal teams, and delivering an exceptional experience for passengers, pilots, and business partners while building a long-term career within the aviation industry.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
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<br><p>Job Title:</p><br><br>Sr. Analyst WFM Planning ( Planner )<br><p>Job Description</p><br><br><ul><li><p>1 YEAR as Scheduler is a MUST</p><br><br></li><li><p>Analyse information to develop Short- and Long-Term Forecasts for multiple clients.</p><br><br></li><li><p>Analyse trending data to help build accurate assumptions of various Key Metrics for programs including Shrinkage, AHT and Attrition.</p><br><br></li><li><p>Lead Staffing Calls to discuss Staff Plan with Departments such as Operations, TA, Account Management, Training etc.</p><br><br></li><li><p>Owns HC reconciliation with Operations, Training and Recruitment teams to ensure accurate starting point for Capacity plan roll out from running and next week onwards.</p><br><br></li><li><p>Coordinates with Scheduler to ensure Capacity plan outputs are in-line with Schedule outputs prior to release.</p><br><br></li><li><p>Maintain a high level of quality and accuracy while managing capacity plans for multiple programs.</p><br><br></li><li><p>Plan hiring and ramp down needs for your programs to maintain an acceptable level of staffing to meet business requirements.</p><br><br></li><li><p>Implementation & transition of new projects. Should possess skills in developing & coaching team members.</p><br><br></li><li><p>Represent the Workforce Management Team in cross-directorate discussions, providing a resource-focused viewpoint and subject matter expertise.</p><br><br></li><li><p>Implements productivity and revenue increase by driving efficiency and other related initiatives. </p><br><br></li></ul><br><p><b>Essential Criteria</b></p><br><br><ul><li><p>client facing experience</p><br><br></li><li><p>be able to work US hours</p><br><br></li><li><p>F15 site (Smart village)</p><br><br></li><li><p>Must have been in scheduling role for at least 10 Months.</p><br><br></li><li><p>English B2</p><br><br></li><li><p>knowledge with IEX scheduling</p><br><br></li><li><p>Ability to work independently with minimal supervision, meeting multiple deadlines in a high-pressure environment.</p><br><br></li><li><p>Ability to plan well and set priorities based on need</p><br><br></li><li><p>Background of Call center experience</p><br><br></li><li><p>Good decision-making skills</p><br><br></li><li><p>Excellent written and oral communication skills required to interact with all levels of management & client representatives.</p><br><br></li><li><p>Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds</p><br><br></li><li><p>Maintain confidentiality.</p><br><br></li></ul><br><p><b>Desirable Criteria for the External Applicants Only (outside Concentrix)</b></p><br><br><p><b>In addition to the above, needs to have:</b></p><br><br><ul><li><p>WFM background (Scheduling and RTA) and knowledge with MS Excel</p><br><br></li><li><p>Experience with other WFM tools such as Teleopti, Genesys, etc.</p><br><br></li></ul><br><p>Location:</p><br><br>EGY Cairo B224-F15, KM28 Cairo Alexandria Desert Road,<br><p>Language Requirements:</p><br><br>English<br><p>Time Type:</p><br><br>Full time<br> </div>
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<br><p>SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.</p><br><br><p>For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.</p><br><br>
Context
<br><ul><li>The required position will be at EET - GL - section (5) area at any site from Alamein up to Marsa Matrouh.</li></ul>
Missions/Main Duties
<br><ul><li>Shop drawings review</li><li>Technical office documents review</li><li>Supervision of all Civil & Infrastructure and finishing items & activities.</li><li>Lead all disciplines work to ensure progress. </li><li>Background of all other engineering fields (Arch. - MEP - SYSTEMS - etc................) </li></ul>
Profile/Skills
<br><ul><li><span>A bachelor’s degree in civil or Structural Engineering or a related field.</span></li><li><span>+3 years of experience with railway projects experience</span></li></ul><ul><li><span>Teamwork cooperation.</span></li><li><span>Leadership skills.</span></li><li><span>Ability to work under pressure and hard conditions.</span></li><li><span>Availability to work at many places and smooth movement as per work requirement.</span></li></ul>
<br><p>Systra is an equal opportunities company; this position is open to all applicants.</p><br><br>
Workplace Type
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<br> Why SYSTRA? Read more <span> sur Why SYSTRA?</span>
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<span>Job Purpose The Graphic Designer is responsible for creating compelling 2D visual assets to support the design and execution of live events, exhibitions, activations, and branded environments.<br> This role will focus on conceptualizing and delivering creative solutions across print and digital formats — including branding, large-scale graphics, signage, wayfinding systems, and marketing materials — all tailored for temporary and permanent event environments.<br> The designer will ensure that all visuals align with client objectives, brand guidelines, and the creative vision of each event.<br> Key Accountability Event Visual Developmen t Design 2D visual content for a wide range of event elements including: Event branding and key visuals - Backdrops, banners, roll-ups, and large-scale signage - Wayfinding and directional graphics - Print collateral (badges, brochures, invites, etc.<br>) - Digital assets (social media, LED screens, presentations) ‒ Develop and refine brand identity systems for events and activations, including logo lockups, color palettes, and typographic systems.<br> ‒ Adapt key visuals across various event dimensions and formats while maintaining design integrity Production & Pre-Press Prepare print-ready artwork with correct specifications (bleed, resolution, file type, color mode).<br> ‒ Ensure all assets meet production requirements for different formats (vinyl, fabric prints, rigid boards, etc.<br>). ‒ Liaise with printers and production suppliers to ensure accurate output and high-quality finishes.<br> ‒ Support mockups and visualizat Collaboration & Communication ‒ Work closely with 3D designers, production managers, and project leads to align 2D visuals with the overall creative and spatial design .<br> ‒ Participate in creative brainstorms and contribute ideas for visual storytelling and spatial branding.<br> ‒ Receive and interpret briefs accurately from internal teams and clients.<br> ‒ Revise designs based on feedback from creative leads and stakeholders.<br> File & Asset Management ‒ Maintain a structured and organized archive of project files, templates, and creative assets.<br> ‒ Create design documentation and guidelines for consistent rollout across all touchpoints.<br> Qualifications/Requirement Education & Certification: Bachelor's degree in graphic design, visual arts, or a related field Experience − Proven experience as a graphic designer with a strong portfolio showcasing social media and digital design work Other: − Proficiency in design software and tools, particularly Adobe Creative Suite.<br> − Creative thinking and the ability to translate ideas into visually appealing content.<br> − Attention to detail and a strong sense of aesthetics.<br> − Ability to work independently and collaboratively in a team environment.<br> − Adaptability and the ability to meet tight deadlines in a fast-paced social media environment.<br> − Knowledge of social media trends, image dimensions, and best practices.<br> − Strong communication skills to effectively collaborate and convey design concepts.<br></span> </div>
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<span>About the Role We are looking for a Mid-Level Frontend Engineer with strong experience in building scalable, customer-facing web applications using React.<br>js and Next.<br>js . The ideal candidate has experience working on production applications, collaborating with cross-functional teams, and writing clean, maintainable, and performant code.<br> Responsibilities Develop and maintain modern web applications using React.<br>js and Next.<br>js. Build responsive, reusable, and accessible UI components.<br> Collaborate with designers, backend engineers, and product teams to deliver new features.<br> Optimize application performance, Core Web Vitals, and user experience.<br> Integrate REST APIs and GraphQL services.<br> Implement state management solutions such as Redux Toolkit or TanStack Query.<br> Participate in code reviews and maintain high code quality.<br> Troubleshoot production issues and monitor application performance.<br> Contribute to frontend architecture and reusable component libraries.<br> Follow Agile development practices and participate in sprint planning.<br> 3–5 years of frontend development experience.<br> Strong experience with React.<br>js . Good experience with Next.<br>js . Strong knowledge of JavaScript (ES6+) and TypeScript.<br> Solid understanding of HTML5, CSS3, and responsive design.<br> Experience with Tailwind CSS or Bootstrap.<br> Experience consuming REST APIs and/or GraphQL.<br> Familiarity with state management using Redux Toolkit, Redux, or TanStack Query.<br> Experience using Git.<br> Understanding of frontend architecture and reusable component design.<br> Good problem-solving and debugging skills.<br> Very Good English communication skills.<br> Tech Stack React.<br>js Next.js JavaScript (ES6+) TypeScript HTML5 CSS3 Tailwind CSS Redux Toolkit TanStack Query REST APIs GraphQL Git Jest React Testing Library Docker AWS (nice to have) Sentry CI/CD</span> </div>
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<span>Valleysoft is an Information Technology and Services company delivering enterprise technology solutions, application development, process management, and infrastructure support for clients around the world.<br> The team works across complex enterprise environments, helping clients build, optimize, and support the systems that power critical business operations.<br> As an SAP ABAP HANA – Application Developer, you will play a key role in building and enhancing SAP solutions that support modern S/4HANA landscapes.<br> This role is focused on delivering reliable, scalable application development across core SAP technologies while working closely with stakeholders to translate business needs into effective technical outcomes and maintain high development standards throughout the software lifecycle.<br> Responsibilities Design, develop, test, and maintain SAP ABAP applications for SAP S/4HANA environments.<br> Develop and optimize ABAP programs, reports, interfaces, enhancements, forms, and conversions.<br> Build HANA-optimized solutions using CDS Views, AMDP, SQLScript, and Code Pushdown techniques.<br> Develop and enhance OData services for SAP Fiori applications.<br> Create and maintain RESTful ABAP Programming Model (RAP) applications.<br> Collaborate with functional consultants to translate business requirements into technical solutions.<br> Develop interfaces using IDocs, BAPIs, RFCs, APIs, and Web Services.<br> Perform performance tuning and optimization of ABAP and HANA applications.<br> Participate in technical design, code reviews, unit testing, integration testing, and production support.<br> Develop Smart Forms, Adobe Forms, and SAP Scripts where required.<br> Support SAP upgrades, migrations, and S/4HANA transformation projects.<br> Prepare technical specifications and maintain development documentation.<br> Ensure adherence to SAP development standards and best practices.<br> Private Health Insurance Training & Development Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.<br> Minimum 6 years of experience in SAP ABAP development, with strong hands-on experience in SAP S/4HANA development.<br> Experience participating in full lifecycle SAP implementation projects.<br> Hands-on experience developing OData services for SAP Fiori applications and working with the RESTful ABAP Programming Model (RAP).<br> Experience working in Agile or Scrum environments.<br> Eligibility to work in Egypt.<br></span> </div>
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<span>Create, maintain, and control documents and records in both physical and digital filing systems<br>Ensure all documents follow proper naming conventions, version control, and approval workflows<br>Receive, log, distribute, and track incoming and outgoing documents<br>Maintain document registers and logs, tracking status (draft, under review, approved, archived)<br>Ensure documents are accurate, complete, and up to date before distribution<br>Coordinate with relevant departments to obtain approvals and resolve documentation issues<br>Ensure compliance with company policies, quality standards, and regulatory requirements.<br>Manage document control software or ERP systems<br>Support internal and external audits by providing timely access to accurate records<br>Archive obsolete documents and maintain retention schedules<br>Ensure confidentiality and security of sensitive information<br></span><br><span>Requirements</span><ul><li><span>Bachelor's degree or diploma in business administration or related field.</span><br></li><li><span>1–3 years of experience in document control or administrative support.</span><br></li><li><span>Proficiency in MS Office and document management systems. </span><br></li><li><span>Strong attention to detail and organizational skills.</span><br></li><li><span>Good written and verbal communication skills.</span><br></li></ul><br><span>Benefits</span><br> </div>
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<br><p>Job Title:</p><br><br>Associate Director - Operations (Egypt)<br><p>Job Description</p><br><br><p><span><b>Responsibilities</b></span></p><br><br><ul><li><span>Collaborate with senior management and staff to develop strategic plans; coordinate with other departments to establish open communications systems that ensure information is mutually shared to achieve optimal results</span></li></ul><br><ul><li><span>Develop and retain team of managers, providing coaching and development opportunities that continuously build and expand both the individual and the team capabilities and bench strength</span></li></ul><br><ul><li><span>Drive continuous operating improvements and quality performance of site metrics such as quality, CSAT, client satisfaction, productivity, staffing, training, attrition, and costs</span></li></ul><br><ul><li><span>Provide expert knowledge of workforce forecasting and planning to ensure necessary staffing levels to support customer demand</span></li></ul><br><ul><li><span>Drive recruitment, selection, and retention of highly qualified internal and external candidates</span></li></ul><br><ul><li><span>Manage department resources and provide leadership to ensure that production and quality work meets company goals</span></li></ul><br><ul><li><span>Actively support growth and expansion initiatives, proactively work with existing and new clients, manage expectations, and align them with overall business goals</span></li></ul><br><ul><li><span>Participate with cross-functional departments in strategic decisions designed to meet quality and service goals</span></li></ul><br><ul><li><span>Identify, analyze, and resolve a wide range of technical, process, and operational issues, providing quick and decisive solutions</span></li></ul><br><ul><li><span>Set plans to overcome industry challenges and seek opportunities internally and externally.</span></li></ul><br><ul><li><span>Direct system implementations that capture and report service metrics.</span></li></ul><br><ul><li><span>Support designing, building and implementation of new new business</span></li></ul><br><ul><li><span>Responsible for the financial performance by managing departmental budgets and costs, forecasting revenues and expenses, ensuring that the department is operating within its budget, and communicating financial information to the company's senior management</span></li></ul><br><ul><li><span>Responsible for the overall satisfaction and well-being of the employees within Operations department by setting policies and programs that support employee engagement, development, and retention, and creating a positive work environment.</span></li></ul><br><ul><li><span>Identify and solve any escalated issues that may negatively impact customer satisfaction and collaborate with other departments to ensure customers receive a consistent, high-quality experience.</span></li></ul><br><ul><li><span>Facing local/global clients from a senior leadership perspective to manage their expectation and fulfill our promise as best in class service</span></li></ul><br><ul><li><span>Support technology and innovation driven service approach</span></li></ul><br><ul><li><span>Perform other job-related and responsibilities as assigned by direct manager.</span></li></ul><br><p><b><span>Core Competencies</span></b></p><br><br><ul><li><span>Act as escalations point of contact with the client and proactively maintain regular engagement with key contacts to align with the client expectations and promote company growth.</span></li></ul><br><ul><li><span>Oversee, analyze, and evaluate all aspects of operations policies, procedures and initiatives.</span></li></ul><br><ul><li><span>Present company image to employees, customers, and community positively.</span></li></ul><br><ul><li><span>Direct, motivate and inspire the relevant operational teams to effectively deliver key client outcomes and achieve market-leading client satisfaction.</span></li></ul><br><ul><li><span>Manage succession planning in partnership with talent management to ensure key roles are filled and individual talent is recognized.</span></li></ul><br><ul><li><span>Conduct performance evaluation for team members and oversee all operations performance evaluations and feedbacks.</span></li></ul><br><ul><li><span>Manage operations related direct and indirect resource decision making and planning.</span></li></ul><br><ul><li><span>Establish quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement and develop service level standard.</span></li></ul><br><p><b><span>Interpersonal Competencies</span></b></p><br><br><ul><li><span>Cultural Awareness</span></li></ul><br><ul><li><span>Client relationship management </span></li></ul><br><ul><li><span>Conflict Management</span></li></ul><br><ul><li><span>Growth focus</span></li></ul><br><ul><li><span>Result Focus</span></li></ul><br><ul><li><span>Analytical Skills</span></li></ul><br><ul><li><span>Negotiation & Persuasion</span></li></ul><br><ul><li><span>Financial Awareness</span></li></ul><br><ul><li><span>Presentation Skills</span></li></ul><br><ul><li><span>Leadership Skills</span></li></ul><br><p><b><span>Candidate Criteria:</span></b></p><br><br><br><p>8-10 years' experience managing large, scaled teams in BPO industry</p><br><br><p>Corp Experience</p><br><br><p>Ability managing multiple global clients</p><br><br><br><br><br><br><p>Location:</p><br><br>EGY Cairo - Building F16<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>
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<strong>Job Description:</strong><br><strong>About the Company</strong><br>We are one of Egypt's most established frozen food manufacturers, with a 40+ year legacy of producing and exporting premium frozen vegetables and fruits to global markets. While our production heart beats in Alexandria, our financial operations extend to Cairo - and we need a meticulous Accountant to strengthen our capital-based finance team.<br><strong>The Role</strong><br>We're looking for a reliable, detail-driven <strong>Accountant</strong> to manage the day-to-day financial engine from our Cairo office. You'll handle AP/AR, reconciliations, and general ledger work while supporting both local operations and international export activities. This is the perfect role for a finance professional who wants to grow within a stable, reputable manufacturing company.<br><strong>What You'll Do</strong><br><ul><li>Process accounts payable and receivable with speed and accuracy.</li><li>Post journal entries and maintain the general ledger.</li><li>Perform timely bank reconciliations and resolve discrepancies.</li><li>Handle invoicing, collections follow-up, and vendor payments.</li><li>Support month-end close: accruals, prepayments, and reporting schedules.</li><li>Keep accounting files organized, audit-ready, and compliant.</li><li>Collaborate with internal teams and external parties on finance matters.</li><li>Ensure adherence to company policies and Egyptian accounting standards.</li></ul><br><strong>What You Bring</strong><br><ul><li>Bachelor's degree in Accounting, Finance, or Commerce.</li><li>3-5 years of accounting experience, ideally in manufacturing, trading, or FMCG.</li><li>Hands-on experience with ERP accounting modules and MS Excel.</li><li>Good understanding of Egyptian tax regulations (VAT, withholding tax).</li><li>Highly organized, deadline-driven, and integrity-focused.</li><li>Ability to work independently with minimal supervision.</li><li>Fluent Arabic and English.</li></ul><br><strong>Why Join Us?</strong><br><ul><li>Join a respected, family-owned company with decades of stability.</li><li>Clear path for career growth within a growing finance function.</li><li>Competitive salary, social insurance, and professional development support.</li><li>Work in Cairo while contributing to a company with global reach.</li></ul><br><strong>Required Skills:</strong><br>• Accruals<br>• Support<br>• Journal Entries<br>• Development<br>• Accounts Payable<br>• Export<br>• General Ledger<br>• Operations<br>• Trading<br>• Salary<br>• ERP<br>• Arabic<br>• Tax<br>• Invoicing<br>• Insurance<br>• Manufacturing<br>• MS Excel<br>• Regulations<br>• Payments<br>• Excel<br>• Accounting<br>• Finance<br>• English<br> </div>
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<span>Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. Role Overview We are looking for a motivated DevOps Engineer to join our team in Cairo, Egypt. This role is ideal for a candidate with 3+ years of experience in DevOps, cloud infrastructure, or platform engineering, and a strong interest in automation, deployment pipelines, and cloud operations. The ideal candidate should have hands-on experience with AWS, Terraform, and other Infrastructure as Code (IaC) tools, along with a good understanding of CI/CD practices, system reliability, and cloud infrastructure management. Key Responsibilities Support the design, implementation, and maintenance of cloud infrastructure on AWS Develop and manage infrastructure using Terraform and other IaC tools Assist in building and maintaining CI/CD pipelines for application deployment and infrastructure automation Collaborate with software engineering teams to improve deployment processes, scalability, and operational efficiency Monitor cloud environments and help ensure system reliability, security, and performance Automate repetitive operational tasks to improve efficiency and consistency Support troubleshooting of infrastructure, deployment, and environment-related issues Participate in managing cloud resources, networking, permissions, and environment configurations Contribute to documentation for infrastructure, deployment processes, and operational procedures Follow DevOps best practices for release management, automation, monitoring, and incident response Required Qualifications Bachelor’s degree in Computer Engineering, Computer Science or a related field 3+ years of experience in DevOps, cloud engineering, system administration, or a related role Hands-on experience with AWS Experience with Terraform for infrastructure provisioning and management Familiarity with other IaC tools such as CloudFormation, Ansible, or similar Understanding of CI/CD tools such as Jenkins, GitLab CI/CD, GitHub Actions, or similar Experience with Linux environments and shell scripting Familiarity with Git and version control best practices Basic understanding of networking, cloud security, IAM, and system monitoring Strong problem-solving skills and a willingness to learn in a fast-paced team environment Preferred Qualifications Experience with container technologies such as Docker Familiarity with container orchestration platforms such as Kubernetes Understanding of monitoring and logging tools such as CloudWatch, Prometheus, Grafana, or the ELK stack Exposure to security best practices in cloud environments Experience working in Agile or cross-functional engineering teams We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. #LI-PLM #LI-Hybrid #SWSaaS</span> </div>
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<strong>Job Description:</strong><br><strong>About the Company</strong><br>A Large Premium food prducers is seeking an experienced <strong>Treasury Manager</strong> to oversee cash management, banking relationships, funding activities, and financial risk management.<br><strong>Key Responsibilities</strong><br><ul><li>Manage daily <strong>cash position, liquidity, and cash flow forecasting</strong>.</li><li>Oversee bank accounts, payments, and reconciliations.</li><li>Manage relationships with banks and financial institutions.</li><li>Optimize working capital and short-term financing.</li><li>Monitor and manage <strong>FX exposure, interest rate risk</strong>, and hedging activities (if applicable).</li><li>Support funding activities, loans, and credit facilities.</li><li>Prepare treasury reports for senior management.</li><li>Ensure compliance with internal controls, treasury policies, and regulations.</li><li>Support audits and internal reviews related to treasury activities.</li></ul><br><strong>Required Qualifications</strong><br><ul><li>Bachelors degree in Finance, Accounting, Economics, or related field.</li><li><strong>5-10 years of experience</strong> in Treasury, Corporate Finance, or Banking.</li><li>Strong understanding of <strong>cash management, banking operations, and financial instruments</strong>.</li><li>Experience dealing with banks, facilities, and guarantees.</li><li>Advanced Excel skills.</li><li>Strong analytical, communication, and negotiation skills.</li></ul><br><strong>Preferred Qualifications</strong><br><ul><li>CMA, CTP, CPA, or similar certification.</li><li>Experience in <strong>[industry: FMCG / Manufacturing / Real Estate / Trading]</strong>.</li><li>ERP / Treasury Management System experience.</li></ul><br><strong>What We Offer</strong><br><ul><li>Competitive salary and benefits.</li><li>Strategic role with high visibility to senior management.</li><li>Stable environment with growth opportunities.</li></ul><br><strong>Required Skills:</strong><br>• Support<br>• Capital<br>• Cash Management<br>• Corporate Finance<br>• Funding<br>• Organization<br>• Treasury<br>• Management System<br>• Operations<br>• ERP<br>• Compliance<br>• Loans<br>• Trading<br>• Real Estate<br>• Internal Controls<br>• Salary<br>• Cash Flow<br>• Reviews<br>• Credit<br>• Banking<br>• Cash<br>• Forecasting<br>• Manufacturing<br>• Risk Management<br>• Economics<br>• Excel<br>• Regulations<br>• Payments<br>• Negotiation<br>• Accounting<br>• Finance<br>• Communication<br>• Management<br> </div>
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<strong>Job Description:</strong><br>NOK Human Capital is hiring an experienced Internal Auditor on behalf of a market-leading fertilizer producer with a strong presence in Egypt and a reputation for operational excellence, strong corporate governance, and adherence to international best practices.<br>As part of its continued commitment to strengthening risk management and internal controls, the company is expanding its Internal Audit function and is looking for a skilled professional to join its team in Cairo.<br>Reporting To<br>Internal Audit Manager<br>Department<br>Internal Audit<br>Job Purpose<br>The Internal Auditor will execute end-to-end internal audit engagements in accordance with the approved annual audit plan, ensuring timely, high-quality delivery while adhering to the Internal Audit Manual and applicable professional standards.<br>The role also supports enterprise risk assessment activities, contributes to the development of the annual audit plan, monitors the progress of audit engagements, and promotes the highest standards of professionalism, integrity, and ethics.<br>Key Responsibilities<br>Execute assigned audit engagements in accordance with the approved audit plan, scope, and timelines.<br>Support the development and execution of a risk-based internal audit plan covering operational, financial, and compliance activities.<br>Conduct risk assessments and contribute to the preparation of the annual audit plan.<br>Perform audits in line with the organization's Internal Audit Manual and professional auditing standards.<br>Prepare clear, concise, and analytical audit reports with practical, value-added recommendations.<br>Identify and escalate significant control deficiencies, compliance issues, governance concerns, and key risk exposures to Internal Audit Management.<br>Support consulting and advisory engagements related to governance, risk management, and internal controls.<br>Participate in special investigations and ad hoc audit assignments as required.<br>Follow up on management action plans and monitor the implementation of agreed corrective actions.<br>Assist in preparing Audit Committee presentations and internal management reports.<br>Build and maintain effective working relationships with stakeholders across all organizational levels.<br>Maintain continuous professional development and comply with continuing professional education requirements.<br>Education<br>Bachelor's or Master's degree in Accounting, Finance, Business Administration, Engineering, or a related field.<br>Professional certifications such as CIA, CPA, CFE, or CISA are considered a strong advantage.<br>Experience<br>5-7 years of experience in Internal Audit.<br>Proven ability to analyze business processes, assess risks, and prepare high-quality audit reports.<br>Strong understanding of internal audit methodologies, internal control frameworks, and governance best practices.<br>Technical Skills<br>Advanced proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.<br>Experience using audit management systems, data analytics, and audit tools for testing, analysis, and reporting.<br>Languages<br>Fluent written and spoken English is required.<br>Arabic is mandatory.<br>Working Conditions<br>Location: Nile City Towers, Cairo<br>Work Model: On-site<br>This version is formatted to match the standard used by multinational companies and Big Four firms, making it more attractive and easier to read for experienced Internal Audit professionals.<br> </div>
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<span>About the role The Senior Accountant is responsible for ensuring the accuracy and integrity of financial records by managing bank reconciliations, payment settlements, revenue validation, month-end closing, and financial reporting Key Responsibilities Banking & Payment Reconciliation Reconcile bank accounts, payment gateways, and settlement transactions.<br> Record bank transactions accurately in the ERP system.<br> Investigate and resolve reconciliation discrepancies and outstanding items.<br> Ensure timely and accurate settlement of card and payment transactions.<br> Revenue & General Accounting Validate commissions, processing fees, interchange revenue, and merchant settlements.<br> Prepare journal entries and maintain General Ledger accuracy.<br> Reconcile balance sheet accounts and clear reconciling items.<br> Ensure compliance with IFRS and company accounting policies.<br> Financial Closing & Reporting Perform month-end and year-end closing activities.<br> Prepare reconciliation schedules and management reports.<br> Support financial analysis and reporting requirements.<br> Audit & Process Improvement Support internal and external audits by providing reconciliations and supporting documents.<br> Ensure compliance with internal controls and regulatory requirements.<br> Identify opportunities to automate reconciliation processes and improve financial controls Office environment : When you come to our b_labs office, you'll find creative workspaces, a well-equipped kitchen, and an open design to foster collaboration between teams.<br> Flexibility : You know best whether you want to work from home or in the office.<br> However, if you want to join your teammates onsite, we will subsidize the costs for lunch to foster the b_labs office community Equipment : From "Day 1" you will receive all the equipment you need be successful at work.<br> Therefore, you can choose your laptop and get all the tools you need to stay on top of your game.<br> Bachelor's degree in Accounting, Finance, or a related field.<br> 3–4 years of experience in accounting, preferably within banking, fintech, or payment operations.<br> Strong knowledge of bank reconciliations, settlements, month-end closing, and IFRS.<br> Experience with ERP systems (Odoo or Microsoft Dynamics 365 is a plus).<br> Advanced Microsoft Excel skills.<br></span> </div>
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<span>Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. Job Summary We are seeking a highly skilled Senior Software Engineer with strong expertise in backend development to design, build, and maintain scalable, secure, and high-performance software solutions. The ideal candidate has deep experience with Java, Spring Boot, AWS cloud services, containerization technologies, and both relational and NoSQL databases. In this role, you will work closely with cross-functional teams to architect backend systems, develop cloud-based applications, and ensure reliable, scalable production services. This is an excellent opportunity for an experienced backend engineer who enjoys building robust distributed systems and solving complex technical challenges. Key Responsibilities Design, develop, test, and maintain scalable backend applications using Java and Spring Boot Build and enhance RESTful APIs and microservices-based architectures Develop secure, reliable, and high-performing systems for cloud-native environments Build and support applications deployed on AWS Work with containerization technologies such as Docker and orchestration platforms such as Kubernetes Design and optimize data models using relational databases and NoSQL databases Ensure application scalability, performance, maintainability, and reliability Collaborate with product managers, architects, QA engineers, and other developers to deliver high-quality solutions Troubleshoot application issues and perform root cause analysis Apply best practices in security, performance optimization, and software engineering Mentor junior engineers and contribute to engineering standards, code reviews, and technical design discussions Participate in architecture planning and technical decision-making Required Qualifications Bachelor’s degree in Computer Engineering, Computer Science or a related field 5+ years of professional software development experience, with significant focus on backend engineering Strong hands-on experience with Java and Spring Boot Experience designing and developing microservices and REST APIs Strong experience with AWS services such as: EC2 ECS and/or EKS Lambda RDS S3 Experience with Docker and container orchestration platforms such as Kubernetes Experience with relational databases such as PostgreSQL, MySQL, or Oracle Experience with NoSQL databases such as MongoDB, DynamoDB, or Cassandra Proficiency with Git and modern development workflows Strong understanding of software design principles, object-oriented programming, and distributed systems Experience with testing frameworks and practices, including unit, integration, and API testing Strong problem-solving, communication, and collaboration skills Preferred Qualifications Familiarity with messaging and streaming technologies such as Kafka, RabbitMQ, or SQS/SNS Experience with monitoring and observability tools Knowledge of security best practices for cloud and application development Experience working in Agile/Scrum environments Exposure to serverless architectures Experience leading technical projects or mentoring engineering teams Technical Skills Backend Development : Java , Spring Boot , REST APIs , Microservices ,Hibernate / JPA ,Maven / Gradle Cloud & Platform : AWS , Docker , Kubernetes ,Linux Databases : Relational databases: PostgreSQL, MySQL, Oracle. NoSQL databases: MongoDB, DynamoDB, Cassandra. Data modeling We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! #LI-PLM #LI-Hybrid #SWSaaS</span> </div>
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<span>Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. Imagine owning the web portals that connect Siemens employees worldwide to critical enterprise services—licensing, business integrations, software delivery, and analytics. As Technical Product Manager for Foundational Technologies, you'll lead the product strategy for internal portals that enable seamless discovery, onboarding, and management of these services. You'll lead your portal development team while partnering closely with the product managers who own licensing, integrations, software delivery, and analytics services—as well as architecture, quality assurance, UX, and security teams—to translate their capabilities into intuitive, user-centric portal experiences that drive measurable impact across the Siemens Xcelerator portfolio and in support of the ONE Tech Company program. This is a high-visibility role where you'll modernize how Siemens employees access and leverage foundational services, optimize user workflows, and accelerate digital transformation—all while working in a collaborative, growth-focused culture that values curiosity, integrity, and results. Your Impact & Key Responsibilities Define and drive the portal roadmap for foundational services (licensing, integrations, software delivery, analytics). Partner with service PMs and cross-functional teams to translate capabilities into intuitive portal features. Conduct user research to identify pain points and prioritize portal improvements. Own end-to-end portal UX from discovery and onboarding to API integration and self-service dashboards. Monitor KPIs and user feedback to continuously improve adoption, usability, and business value. What We're Looking For 5+ years in Technical Product Management with portal, platform, or enterprise tool experience. Strong grasp of web technologies (APIs, microservices, cloud) and UX best practices. Experience collaborating across matrixed organizations with diverse stakeholders and leading cross-functional teams. Proven success delivering portals that drive user adoption and satisfaction. Familiar with Jira is a major asset. Excellent communication skills to bridge technical and business audiences. Fluent English for effective global team collaboration. Bachelor's degree in Computer Science, Engineering, Information Systems, or related field. The salary range for this position is $44,000 to $60,000 and this role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate’s job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits available in your country via the link: Benefits | Siemens Digital Industries Software Ready to make an impact? If you're excited to shape how Siemens employees discover and access foundational services through world-class portal experiences, we'd love to hear from you. Please apply through Siemens Careers with your resume and a short note on your relevant portal and enterprise-tool product experience. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. #LI-PLM #LI-Hybrid #SWSaaS</span> </div>
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<span>A. Resource Ownership & Matrix Moderation · Oversee and manage the centralized intake system for all incoming asset, facilities, labor, and advisory requests from all internal regional arms and external client segments.<br> · Apply strict prioritization rules, balancing seasonal crop timelines and biological urgencies against contractual SLAs to allocate resources without internal bias.<br> · Act as the first-line moderator when resource constraints or scheduling deadlocks occur between different farm portfolios, TS teams, or commercial accounts.<br> B. Capacity Management & Scheduling Optimization · Maintain an active, real-time digital dashboard tracking the total available hours, locations, and maintenance statuses of all physical shared assets and technical teams.<br> · Generate the master weekly and monthly deployment calendars, mapping out optimized logistical routes for machinery and technical engineers to cut fuel overhead and travel downtime.<br> · Continuously broadcast capacity forecasts to the Agri-Commercial Unit, flagging upcoming "Inactive" or unutilized equipment/labor windows so they can be immediately monetized in the external market.<br> C. Governance & System Management · Enforce the mandatory 14-to-30-day resource booking window for all internal operations to protect scheduling predictability.<br> · Oversee the scheduling and ticketing modules of the corporate ERP platform, ensuring all field resource consumption is logged accurately for precise ROI tracking by the Data Analyst.<br> B.Sc. in Supply Chain Management, Operations Research, Industrial Engineering, Logistics, or Agribusiness.<br> Expert in MS Excel; high proficiency in BI tools (Power BI, Tableau) and database management.<br> 7–10 years of intensive experience in operations planning, master scheduling, or logistics control centers.<br> Minimum 3+ years operating as a Resource Planner or Planning Manager within a complex, high-volume Matrix Organization (Agribusiness, manufacturing, or heavy logistics sectors highly preferred)</span> </div>
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<p><b>AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.</b></p><br><p><b>We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.</b></p><br><p><b>If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.</b></p><br><p><b><span><span><span>For more information about our privacy policy and how to manage cookies, visit our </span></span></span></b><b>Privacy Policy</b><b><span><span><span>.</span></span></span></b></p><br><p><b><span>Job Title:</span></b><span> Customer Success Manager (CSM)</span></p><br><br><p><b><span>Location:</span></b> <span>Cairo, Egypt</span></p><br><br><p><b><span>Employment Type:</span></b> <span>Full-time / Hybrid / </span><span>Travel to customer sites and AVEVA offices is expected (~25% annually)</span></p><br><br><p><b><span>The job</span></b></p><br><p><span>The </span><b><span>Customer Success Manager (CSM)</span></b><span> is the main customer contact responsible for helping customers achieve faster value, stronger adoption, and better business outcomes from their AVEVA solutions. The role manages a portfolio of accounts through success planning, regular engagement, and trusted stakeholder relationships, while working cross-functionally with internal teams and partners to maximize customer value and support growth. The CSM also serves as the </span><b><span>voice of the customer</span></b><span> internally, helping drive continuous improvement across products and services.</span> </p><br><br><p><b><span>Key responsibilities</span></b></p><br><br><p>As part of the Customer Success organization, the Customer Success Manager is responsible for managing existing accounts, ensuring the customer’s success and their perceived value of the AVEVA software set</p><br><p>The Customer Success Manager will focus on these key areas for a defined customer portfolio as the CSM strives to become a trusted partner and consultant for those customers</p><br><p><u>Onboarding</u> - establishing relationships, educating the customer on AVEVA resources and services, set expectations, identify business goals and objectives, and accelerate deployment readiness</p><br><p><u>Deployment</u> - work with the Delivery Services Team or AVEVA partners to define architecture, identify and prioritize the PI rollout, recommend AVEVA Services or Support, define the Enterprise Roadmap, define and manage the ‘Services’ budget, and request, quote, coordinate AVEVA Services and Resources</p><br><p><u>Adoption</u> - understand customer’s business and operations, define Success Plan, educate and consult on AVEVA use cases of value to customer, leverage workshop services, drive adoption for strategic AVEVA software (Cloud, synergy Sales plays, etc.)</p><br><p><u>Expansion</u> - identify new business opportunity and team up with Sales to generate business revenue, leveraging both on deep expertise of customer’s business and frequent contacts</p><br><br><p><b><span>Essential requirements</span></b></p><br><br><ul><li><p><b>4+ years</b>’ experience in similar roles</p><br></li><li><p>Strong Verbal and written Communication skills</p><br></li><li><p>Strong presentation skills on AVEVA core technologies, business initiatives and services <b>OR</b> similar products (Engineering / E3D, PI System / Historian, InTouch / System Platform / SCADA, MES / Operations Management, Predictive Analytics / AIM, and CONNECT)</p><br></li><li><p>Ability to work well with cross-function and geographically distributed teams</p><br></li><li><p>Strong multi-tasking ability with a keen sense of prioritization</p><br></li><li><p>Strong relationship management and organizational skills</p><br></li><li><p>Experience with project and program management methodology and techniques</p><br></li><li><p>‘Out-of-the-box’ thinking that will enable delivery of solutions and services tailored for individual customer profiles and situations</p><br></li><li><p>Ability to think strategically, as well as tactically</p><br></li><li><p>Effective use and understanding of CRM systems, Office 365, SharePoint, PowerBI, Salesforce, and Workday</p><br></li><li><p>Language Requirements: Arabic and English</p><br></li></ul><br><p><b><span>Desired skills</span></b></p><br><br><ul><li><p><b>4+ years</b> of relevant experience in the manufacturing and/or services industry</p><br></li><li><p><b>2+ years</b> of experience with AVEVA software products, with working knowledge of one or more of the following, or similar solutions: Engineering / E3D, PI System / Historian, InTouch / System Platform / SCADA, MES / Operations Management, Predictive Analytics / AIM, and CONNECT</p><br></li><li><p>Experience with AVEVA Engineering products would be considered an added advantage</p><br></li><li><p>Industry knowledge in one or more of the following sectors: Oil & Gas, Mining, or Power</p><br></li><li><p>French language proficiency would be considered a strong asset</p><br></li></ul><p><b><span>Commercial at AVEVA</span></b></p><br><br><p><span><span>Our Commercial team, </span><span>comprised</span><span> of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.</span></span></p><br><br><p><span><span>If </span><span>you're</span><span> passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, </span><span>you'll</span><span> find success and </span><span>fulfilment</span><span> in our Commercial team.</span></span></p><br><br><p><span><span>Find out more:</span></span><u><span>https://www.aveva.com/en/about/careers/</span></u></p><br><br><p><b><span>AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.</span></b></p><br><p><br><b>AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.<br> <br>Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.</b></p><br> </div>