Ember Jobs - Alexandria Egypt

<ul><li>Responsible for carrying out all testing activities related to products and projects.</li><li>Ensuring deliverables are released to specification as well as the highest quality standards in compliance with the organizational processes and standards.</li><li>Create test scenarios, test conditions &amp; expected results, and test cases.</li><li>Execute test scripts and test software programs to compare specifications, documentation.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>A Pioneer Industrial Company in Alexandria Egypt is looking for a Senior IT Specialist with Minimum 7 years Experience working at high-capacity companies who goes beyond traditional help-desk management. Maintain all facilities related to Technology support (Software &amp; Hardware). The candidate MUST be Collaborative and Supportive for his Colleagues, dedicating his time to serve and keep the workplace maintained properly.</p><p>Core Responsibilities</p><ul><li>Cybersecurity &amp; Resilience: Implement a Zero-Trust Architecture .</li><li>ERP &amp; OT Integration: Oversee the optimization of our ERP (SAP Specifically) to ensure it talks directly to all company s department</li><li>Infrastructure Scalability: Manage the transition to Hybrid Cloud/Edge Computing, enabling AI-driven predictive maintenance for our teams.</li><li>Strategic Vendor Management: Negotiate and manage the hardware vendors, and software providers to ensure 99.9% system availability.</li></ul><p>Technical Requirements</p><ul><li>Category: Requirement</li><li>Education: Bachelor s degree in Computer Science, IT, or related Engineering or Relative Experience</li><li>7+ years in IT, with at least 3 years in a manufacturing or heavy industrial environment.</li><li>Systems: Deep knowledge of Firewall management, SD-WAN, and SQL Database administration.</li></ul><p>Leadership Profile</p><ul><li>The "Manager" Mindset: We need a leader who prioritizes team requirements and strategic planning over individual troubleshooting.</li><li>Communication: Ability to translate complex digital risks into clear business impacts for the executive leadership team.</li><li>Professional Presence: We value high-level professional standards. We expect a candidate who leads with authority and maintains formal communication protocols.</li></ul><p>What We Offer</p><ul><li>A high-authority role at the Digital Transformation system Department</li><li>Competitive salary and benefits package.</li><li>A professional, respectful environment where your "Senior" status is reflected in both your responsibilities and your professional identity.</li><li>Availability to Growth and depends on your initiation and Quality of work and Attitude.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: Bachelor s degree in Computer Science, IT, or related Engineering or Relative Experience</li><li>7+ years in IT, with at least 3 years in a manufacturing or heavy industrial environment.</li><li>Systems: Deep knowledge of Firewall management, SD-WAN, and SQL Database administration.</li><li>Leadership Profile: The "Manager" Mindset: We need a leader who prioritizes team requirements and strategic planning over individual troubleshooting.</li><li>Communication: Ability to translate complex digital risks into clear business impacts for the executive leadership team.</li><li>Professional Presence: We value high-level professional standards. We expect a candidate who leads with authority and maintains formal communication protocols.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>A Pioneer Industrial Company in Alexandria Egypt is looking for a Senior IT Specialist with Minimum 7 years Experience working at high-capacity companies who goes beyond traditional help-desk management. Maintain all facilities related to Technology support (Software &amp; Hardware). The candidate MUST be Collaborative and Supportive for his Colleagues, dedicating his time to serve and keep the workplace maintained properly. Core Responsibilities Cybersecurity &amp; Resilience: Implement a Zero-Trust Architecture . ERP &amp; OT Integration: Oversee the optimization of our ERP (SAP Specifically) to ensure it talks directly to all company s department Infrastructure Scalability: Manage the transition to Hybrid Cloud/Edge Computing, enabling AI-driven predictive maintenance for our teams. Strategic Vendor Management: Negotiate and manage the hardware vendors, and software providers to ensure 99.9% system availability.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><b>Education</b>: Bachelor s degree in Computer Science, IT, or related Engineering or Relative Experience</li><li><b>Experience</b>: 7+ years in IT, with at least 3 years in a manufacturing or heavy industrial environment.</li><li><b>Systems</b>: Deep knowledge of Firewall management, SD-WAN, and SQL Database administration.</li><li><b>Leadership Profile</b>: The "Manager" Mindset: We need a leader who prioritizes team requirements and strategic planning over individual troubleshooting.</li><li><b>Communication</b>: Ability to translate complex digital risks into clear business impacts for the executive leadership team.</li><li><b>Professional Presence</b>: We value high-level professional standards. We expect a candidate who leads with authority and maintains formal communication protocols.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a proactive and technically skilled IT Support Specialist to join our growing team in Alexandria. The successful candidate will be responsible for maintaining the organization s IT infrastructure, providing technical support to users, ensuring system reliability, and contributing to the smooth operation of our technology environment.If you enjoy solving technical problems, supporting users, and working with modern IT systems, we would love to hear from you.</p><p>Responsibilities:</p><ul><li>Provide first- and second-level technical support to end users.</li><li>Install, configure, and maintain Windows operating systems and business applications.</li><li>Troubleshoot hardware, software, printer, and peripheral issues.</li><li>Configure and maintain wired and wireless networks.</li><li>Monitor and maintain LAN, WAN, VPN, routers, switches, and internet connectivity.</li><li>Install, configure, and troubleshoot Microsoft 365 services including Outlook, Teams, OneDrive, and SharePoint.</li><li>Manage user accounts, permissions, and security policies using Active Directory.</li><li>Perform routine system maintenance, updates, and software deployments.</li><li>Configure and maintain backup solutions and assist in disaster recovery procedures.</li><li>Maintain antivirus, endpoint protection, and cybersecurity best practices.</li><li>Support meeting rooms, audio-visual equipment, and video conferencing systems.</li><li>Document technical issues, solutions, and IT assets.</li><li>Coordinate with external vendors and service providers when necessary.</li><li>Ensure high levels of customer service while resolving support requests efficiently.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Computer Science, Information Technology, or a related field.</li><li>2 5 years of experience in IT Support, Help Desk, or Systems Administration.</li><li>Strong knowledge of Windows 10/11 and Windows Server.</li><li>Experience with Microsoft 365 Administration.</li><li>Good understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs, VPN).</li><li>Experience with Active Directory and Group Policy.</li><li>Familiarity with virtualization technologies (Hyper-V or VMware) is a plus.</li><li>Knowledge of backup solutions and cybersecurity fundamentals.</li><li>Experience supporting printers, scanners, and other office equipment.</li></ul><p>Preferred Certifications</p><ul><li>CompTIA A+</li><li>CompTIA Network+</li><li>Microsoft Certified (Modern Desktop Administrator or equivalent)</li><li>Cisco CCNA (preferred but not mandatory)</li></ul><p>Required Skills</p><ul><li>Excellent troubleshooting and analytical skills.</li><li>Strong communication and customer service skills.</li><li>Ability to prioritize multiple support requests.</li><li>Strong documentation and organizational abilities.</li><li>Ability to work independently and collaboratively within a team.</li><li>Professional attitude with a commitment to continuous learning.</li></ul><p></p></section>