Factory Jobs - Hurghada Egypt

<div> <div> MTS Globe Egypt <br> </div> <div> </div> <div> <p> <strong>Who are we?</strong> </p> <p>MTS Globe is one of Europe s leading destination management companies, operating in 66 destinations across 23 countries and serving over 11.5 million travellers each year. </p> <p> <strong>What do we do?</strong> </p> <p>We connect travel brands, tour operators, and hotels, delivering high-quality destination services through local expertise, strong partnerships, and advanced technology. We provide a full range of destination services - from hotel accommodation and transfers to excursions, guided tours and cruise handling.</p> <p> <strong>What do we offer?</strong> </p> <p>At MTS Globe, you ll be part of an international environment where people collaborate across cultures and borders. We offer a dynamic workplace where talent can grow, learn, and build a global career. </p> <p> <strong>Why join us?</strong> </p> <p>Join an international and multicultural team where you can grow your career, develop globally, and be part of a company that is constantly evolving in a dynamic industry. </p> <p> </p> <p> <strong>JOIN US AND DISCOVER YOUR FUTURE WITH MTS GLOBE GROUP!</strong> </p> <p> </p> <p> <strong>MTS Globe is an equal opportunities employer. </strong> </p> </div> </div> <div> <div> </div> <div> Job description <br> </div> <div> </div> <div> <p>We are looking for a Transfer Agent to join our team in Hurghada. Our future teammate would be part of the Transfers department in our office in Hurghada.</p> <p> <strong>Key responsibilities:</strong> </p> <ul> <li>Management and control of transfers.</li> <li>Communication with providers, hoteliers and TTOO.</li> <li>Management of claims and incidents.</li> <li>Coordinate with the team at the airport.</li> <li>Follow up of the services provided to clients: invoicing, quality, etc.</li> <li>Manage special requests and VIP clients.</li> <li>Coordinate excursions and tour guide services</li> <li>Be aware of the traffic restrictions to redesign.</li> </ul> </div> </div> <div> <div> </div> <div> Requirements <br> </div> <div> </div> <div> <ul> <li>Bachelor's in Tourism or any discipline.</li> <li>Experince needed from 0 to 2 </li> <li>A high level of French language is required ( B1:B2), other languages are a plus.</li> <li>Able to work properly with IT Systems and adapt quickly to in-house operational systems.</li> <li>Ability to build strong relationships with key stakeholders.</li> <li>Strong teamwork-oriented task handling.</li> <li>Excellent communication skills.</li> </ul></div></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p> <p> </p> <p> <strong>In this role, you'll:</strong> </p> <p> Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.</p> <p> Assist customers with inquiries, order processing, troubleshooting, and guidance.</p> <p> Build deep product and service knowledge to deliver confident and accurate support.</p> <p> Handle customer issues with patience, professionalism, and a solution-oriented mindset.</p> <p> Create positive customer experiences through personalized assistance and clear communication.</p> <p> Collaborate within a dynamic and supportive team to achieve shared service and performance goals.</p> <p> </p> <p> <strong>Essential Functions / Core Responsibilities:</strong> </p> <p> Ensure service delivery meets contractual Key Performance Indicators (KPIs).</p> <p> Clarify customer requirements using effective probing and decision-support tools.</p> <p> Listen attentively, demonstrate empathy, and build strong customer rapport.</p> <p> Greet customers in a courteous, friendly, and professional manner following agreed procedures.</p> <p> Maintain working knowledge of client products and services.</p> <p> Prepare complete and accurate documentation, including account notations.</p> <p> Participate in initiatives aimed at improving customer satisfaction and business performance.</p> <p> Identify opportunities to offer additional products or services when appropriate.</p> <p> </p> <p> <strong>Candidate Profile:</strong> </p> <p> Proficiency in Arabic and English, both written and verbal.</p> <p> High school diploma required; relevant experience is an advantage.</p> <p> Excellent communication, interpersonal, and customer engagement skills.</p> <p> Comfortable working in a fast-paced, performance-driven environment.</p> <p> Strong multitasking, prioritization, and adaptability skills.</p> <p> Basic computer skills and system navigation capability.</p> <p> Ability to work independently and collaboratively within a team.</p> <p> Detail-oriented, dependable, and professional.</p> <p> Patient, composed, and solution-oriented in all customer interactions.</p> <p> Flexible to work rotating shifts as required.</p> <p> Strong problem-solving and analytical skills with a customer-centric mindset.</p> <p> </p> <p> <strong>Career Framework Role:</strong> </p> <p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.</p> <p> </p> <p> <strong>What We Offer:</strong> </p> <p> Competitive Salary</p> <p> Transportation Provided</p> <p> Medical &amp; Social Insurance</p> <p> Fast track for promotions within 6 months</p> <p> Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)</p> <p> Supportive, inclusive, and growth-focused work environment</p> <p> </p> <p> <strong>Additional Information:</strong> </p> <p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.</p> <p> </p> <p> <strong>Disclaimer:</strong> </p> <p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.</p> <p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.</p>",</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients products or services.</p> <p> </p> <p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.</p> <p> </p> <p> <strong>In this role, you'll:</strong> </p> <p> Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.</p> <p> Assist customers with inquiries, order processing, troubleshooting, and guidance.</p> <p> Build deep product and service knowledge to deliver confident and accurate support.</p> <p> Handle customer issues with patience, professionalism, and a solution-oriented mindset.</p> <p> Create positive customer experiences through personalized assistance and clear communication.</p> <p> Collaborate within a dynamic and supportive team to achieve shared service and performance goals.</p> <p> </p> <p> <strong>Essential Functions / Core Responsibilities:</strong> </p> <p> Ensure service delivery meets contractual Key Performance Indicators (KPIs).</p> <p> Clarify customer requirements using effective probing and decision-support tools.</p> <p> Listen attentively, demonstrate empathy, and build strong customer rapport.</p> <p> Greet customers in a courteous, friendly, and professional manner following agreed procedures.</p> <p> Maintain working knowledge of client products and services.</p> <p> Prepare complete and accurate documentation, including account notations.</p> <p> Participate in initiatives aimed at improving customer satisfaction and business performance.</p> <p> Identify opportunities to offer additional products or services when appropriate.</p> <p> </p> <p> <strong>Candidate Profile:</strong> </p> <p> Proficiency in German and English, both written and verbal.</p> <p> High school diploma required; relevant experience is an advantage.</p> <p> Excellent communication, interpersonal, and customer engagement skills.</p> <p> Comfortable working in a fast-paced, performance-driven environment.</p> <p> Strong multitasking, prioritization, and adaptability skills.</p> <p> Basic computer skills and system navigation capability.</p> <p> Ability to work independently and collaboratively within a team.</p> <p> Detail-oriented, dependable, and professional.</p> <p> Patient, composed, and solution-oriented in all customer interactions.</p> <p> Flexible to work rotating shifts as required.</p> <p> Strong problem-solving and analytical skills with a customer-centric mindset.</p> <p> </p> <p> <strong>Career Framework Role:</strong> </p> <p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.</p> <p> </p> <p> <strong>What We Offer:</strong> </p> <p> Competitive Salary</p> <p> Transportation Provided</p> <p> Medical &amp; Social Insurance</p> <p> Fast track for promotions within 6 months</p> <p> Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)</p> <p> Supportive, inclusive, and growth-focused work environment</p> <p> </p> <p> <strong>Additional Information:</strong> </p> <p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.</p> <p> </p> <p> <strong>Disclaimer:</strong> </p> <p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.</p> <p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.</p>",</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients products or services.</p> <p> </p> <p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.</p> <p> </p> <p> <strong>In this role, you'll:</strong> </p> <p> Be the friendly voice of leading brands, delivering high-quality support through phone, email, and chat.</p> <p> Assist customers with inquiries, order processing, troubleshooting, and guidance.</p> <p> Build deep product and service knowledge to deliver confident and accurate support.</p> <p> Handle customer issues with patience, professionalism, and a solution-oriented mindset.</p> <p> Create positive customer experiences through personalized assistance and clear communication.</p> <p> Collaborate within a dynamic and supportive team to achieve shared service and performance goals.</p> <p> </p> <p> <strong>Essential Functions / Core Responsibilities:</strong> </p> <p> Ensure service delivery meets contractual Key Performance Indicators (KPIs).</p> <p> Clarify customer requirements using effective probing and decision-support tools.</p> <p> Listen attentively, demonstrate empathy, and build strong customer rapport.</p> <p> Greet customers in a courteous, friendly, and professional manner following agreed procedures.</p> <p> Maintain working knowledge of client products and services.</p> <p> Prepare complete and accurate documentation, including account notations.</p> <p> Participate in initiatives aimed at improving customer satisfaction and business performance.</p> <p> Identify opportunities to offer additional products or services when appropriate.</p> <p> </p> <p> <strong>Candidate Profile:</strong> </p> <p> High school diploma required; relevant experience is an advantage.</p> <p> Excellent communication, interpersonal, and customer engagement skills.</p> <p> Comfortable working in a fast-paced, performance-driven environment.</p> <p> Strong multitasking, prioritization, and adaptability skills.</p> <p> Basic computer skills and system navigation capability.</p> <p> Ability to work independently and collaboratively within a team.</p> <p> Detail-oriented, dependable, and professional.</p> <p> Patient, composed, and solution-oriented in all customer interactions.</p> <p> Flexible to work rotating shifts as required.</p> <p> Strong problem-solving and analytical skills with a customer-centric mindset.</p> <p> </p> <p> <strong>Career Framework Role:</strong> </p> <p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.</p> <p> </p> <p> <strong>What We Offer:</strong> </p> <p> Competitive Salary</p> <p> Transportation Provided</p> <p> Medical &amp; Social Insurance</p> <p> Fast track for promotions within 6 months</p> <p> Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)</p> <p> Supportive, inclusive, and growth-focused work environment</p> <p> </p> <p> <strong>Additional Information:</strong> </p> <p>Program requirements, responsibilities, and expectations may vary based on operational needs and the sectors selected.</p> <p> </p> <p> <strong>Disclaimer:</strong> </p> <p>The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not an exhaustive list of all responsibilities, duties, or skills.</p> <p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.</p>",</div></section>