Maintenance Manager Jobs - Mansoura Egypt

<p><p>&nbsp;</p> <ul> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Manage the assigned branch, monitor the overall Agency performance, and ensure the direct sales agents team adherence to the set KPIs, targets &amp; accordingly meeting AXA business goals.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Manage&nbsp;the assigned AXA&rsquo;s branch, while maintaining the efficient geographical existence of the sales agents within the assigned territory.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Oversee the teams&rsquo; progress to ensure they meet those goals by providing strategies and feedback.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Work on Team Leaders &amp; Direct Sales Agents development plans by&nbsp;offering&nbsp;individualized coaching, and generally foster a positive company culture.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Utilize all available on the job training and online platform tools for agents.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Ensure the agents&rsquo; full understanding across all AXA products and services, market trends, opportunities, and competitive activity.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Receive feedback from Team Leaders for all business/product/service challenges, areas of improvement and set clear action plans.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Ensure the Direct Sales Agents team adherence to AXA policy, strategy and their compliance with all relevant legislation and codes of practice.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Ensure adherence to legal and company policies and procedures and execute disciplinary actions if needed.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Ensure that each direct sales agents&rsquo; team has set their objectives and consequently meeting the overall business goal. In addition to providing year-round coaching for Team Leaders and Direct Sales Agents as well.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Perform regular meetings and follow up with team leaders &amp; agents.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Lead the direct sales agent&rsquo;s team towards customer satisfaction with the sales process through ensuring that customer&rsquo;s expectations are always met.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Monitor the persistency of life business as well as the renewal ratios for renewable products to meet AXA&rsquo;s benchmark.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Lead recruitment, hiring, and training cycles of new direct sales agents.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Monitor the Agency performance &amp; ensure product mix enforcement, and accordingly create clear action plans for products with deficit.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Coach direct sales agents&rsquo; team to meet and exceed goals.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Ensure high quality standards for the book of business.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Monitor new projects, products and processes that affect the direct sales agents team performance and efficiency.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Maintain sales volume by tracking changing trends, economic indicators, and competitors.</span></li> </ul> <p><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">&nbsp;</span></p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To perform Quality Assurance functions to ensure compliance with internal and external regulations and protocol under the direct supervision of the Center Quality Manager (CQM). To edit SOPs related to processes at donor center level following the guidelines established according to Egyptian regulations and the guidelines established according to cGMP requirements.</p><p><b>KEY RESPONSIBILITIES</b></p><ul><li>To perform periodical review of DC records.</li><li>To perform periodical equipment quality control review.</li><li>To perform periodical review of equipment incident logs.</li><li>To verify and release of sample shipments.</li><li>To inspect and release of incoming supplies.</li><li>To perform periodical employee observations.</li><li>To assist to CQM to ensure cGMP regulations are followed.</li><li>To assist to CQM to ensure that SOPs are followed.</li><li>To assist to CQM in the edition of SOPs.</li><li>To perform a review of the documentation of unsuitable test results and the disposition of the associated units.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>ACADEMIC EXPERIENCE REQUIRED</b></p><ul><li>Bachelors Degree in Health-related Sciences.</li><li>Knowledge in Quality Management.</li><li>Strong integrity and commitment to quality and compliance.</li></ul><p>COMPUTING SKILLS</p><ul><li>MS Office knowledge</li></ul><p>PERSONAL SKILLS</p><ul><li>Ability to understand, explain, follow and enforce SOPs, protocols and other regulatory guidelines.</li><li>Ability and willingness to study specific activities, in a short time.</li><li>Accuracy and reliability.</li><li>Can work independently, excellent organizational skills, and attention to detail.</li><li>Performs a higher-level document review and employee observations</li><li>Ability to work in groups and with other departments.</li><li>Communicates openly with CQM on issues noted during reviews and is able to give suggestions for corrections. Has a good understanding of cGMP and quality systems.</li><li>Good ability to identify problems and propose solutions.</li><li>Adherence to the Grifols skills and values.</li></ul><p>LANGUAGES</p><ul><li>Written and spoken English and Arabic.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To manage and follow up on all hub-related communications, ensuring issues are resolved efficiently between Customer Service, Account Managers, and Operations teams. The role focuses on problem-solving, SLA compliance, and maintaining smooth coordination across departments.</p><p>Receive the new pickups closed in bosta flyers. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers. Receive the shipments(new pickups) on the system and add the tracking numbers on the Receiving Pickups sheet. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses. Add the cash collection and Refund shipments to the courier s routes. Send the routes directly to the stars App. Receive the undelivered shipments on the system and the productivity sheet as well. Get the receiver s signature and IDs# on delivered shipments with Zero Cod. Get hard copies of returned shipments signed by the business. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis. Make a verification call on the undelivered shipments or Canceled shipments on a daily basis. Cancel the refused shipments on the system. Transfer the canceled orders after exceeding holding period at the hub 24 hours to sorting facility team through Transfer to Hub Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments. Performs related duties as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.</li><li>Only graduates are eligible for this role.</li></ul><p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p><p></p></section>