Office boy Jobs - Mansoura Egypt

<p>The role of the Junior Alternations Engineer is to oversee the customers technical inquiries and complaints, raise them, to fulfill the customers satisfaction and process improvement according to the projects conditions and status.</p><p>Handle customers Alterations requests by contacting customers, and follow-up on requests. Study the requested modifications and coordinate the feedback with the concerned stakeholders, internal and external. Review the cases status before refunding the insurance check from the CM team. Respond to customers technical requirements, inquiries, and complaints in a timely manner and according to the agreed-upon policies. Ensure all technical complaints are answered and illustrated to customers professionally and promptly. Communicate the approved alterations to the community team for issuing work permissions. Submit all cases status, feedback, and important correspondences on the SAP to ensure accurate documentation and referencing. Address issues proactively to minimize disruptions and delays. Conduct a regular site visits to review the status of the opened cases and performed work to ensure it matched the company s regulations and issued approvals.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Architecture.</li><li>1 to 3 years of experience.</li><li>Ms office.</li><li>Autocad is a must.</li><li>Communication Skills.</li><li>Analyzing &amp; Interpreting</li><li>Interacting &amp; Presenting</li><li>Organizing &amp; Executing</li><li>Supporting &amp; Co-operating</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To perform Quality Assurance functions to ensure compliance with internal and external regulations and protocol under the direct supervision of the Center Quality Manager (CQM). To edit SOPs related to processes at donor center level following the guidelines established according to Egyptian regulations and the guidelines established according to cGMP requirements.</p><p><b>KEY RESPONSIBILITIES</b></p><ul><li>To perform periodical review of DC records.</li><li>To perform periodical equipment quality control review.</li><li>To perform periodical review of equipment incident logs.</li><li>To verify and release of sample shipments.</li><li>To inspect and release of incoming supplies.</li><li>To perform periodical employee observations.</li><li>To assist to CQM to ensure cGMP regulations are followed.</li><li>To assist to CQM to ensure that SOPs are followed.</li><li>To assist to CQM in the edition of SOPs.</li><li>To perform a review of the documentation of unsuitable test results and the disposition of the associated units.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>ACADEMIC EXPERIENCE REQUIRED</b></p><ul><li>Bachelors Degree in Health-related Sciences.</li><li>Knowledge in Quality Management.</li><li>Strong integrity and commitment to quality and compliance.</li></ul><p>COMPUTING SKILLS</p><ul><li>MS Office knowledge</li></ul><p>PERSONAL SKILLS</p><ul><li>Ability to understand, explain, follow and enforce SOPs, protocols and other regulatory guidelines.</li><li>Ability and willingness to study specific activities, in a short time.</li><li>Accuracy and reliability.</li><li>Can work independently, excellent organizational skills, and attention to detail.</li><li>Performs a higher-level document review and employee observations</li><li>Ability to work in groups and with other departments.</li><li>Communicates openly with CQM on issues noted during reviews and is able to give suggestions for corrections. Has a good understanding of cGMP and quality systems.</li><li>Good ability to identify problems and propose solutions.</li><li>Adherence to the Grifols skills and values.</li></ul><p>LANGUAGES</p><ul><li>Written and spoken English and Arabic.</li></ul><p></p></section>