Jobs in Tourism Sector in Egypt

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <p><strong>Beverage operations management:</strong></p> <ul> <li>Oversee all aspects of beverage operations, ensuring quality service and consistent product delivery across all food and beverage outlets.</li> <li>Manage beverage service during peak and off-peak times, ensuring that guest expectations are exceeded at all times.</li> <li>Ensure the efficient operation of bars, lounges, and other beverage-related services, maintaining high standards of cleanliness, organization, and presentation.</li> </ul> <p><strong>Team leadership:</strong></p> <ul> <li>Lead, mentor, and train the beverage team, including supervisors, bartenders, baristas, and barbacks, ensuring they meet service standards and operate efficiently.</li> <li>Foster a positive work environment, promote teamwork, and develop team members through continuous coaching and feedback to enhance performance and career growth.</li> <li>Conduct performance reviews, provide feedback, identify areas for improvement, and support development plans to enhance team effectiveness and ensure a motivated team culture.</li> </ul> <p><strong>Menu development & innovation:</strong></p> <ul> <li>Collaborate with the culinary team and F&B operations manager and director of food & beverage to develop and update beverage menus, ensuring creativity and variety while aligning with guest preferences and seasonal trends.</li> <li>Introduce innovative drink offerings, including signature cocktails, premium beverage selections, and local-inspired drinks, to differentiate the hotel’s beverage offerings.</li> <li>Regularly evaluate the menu, adjust recipes, and create seasonal or promotional beverage items that enhance guest experience and increase sales.</li> </ul> <p><strong>Inventory & stock management:</strong></p> <ul> <li>Oversee the beverage inventory, ensuring proper storage, rotation, and control of products.</li> <li>Manage stock levels to minimize waste and ensure consistent availability of beverages, particularly high-demand items.</li> <li>Maintain accurate inventory records, conduct regular stock audits, and place timely orders based on usage trends and budget forecasts.</li> </ul> <p><strong>Cost control & revenue growth:</strong></p> <ul> <li>Develop and implement strategies to control beverage costs while maintaining product quality and guest satisfaction.</li> <li>Monitor beverage sales and analyze trends to identify opportunities for increasing revenue through upselling, promotions, and efficient operations.</li> <li>Collaborate with the culinary team and F&B operations manager and director of food & beverage to establish beverage pricing strategies that are competitive and profitable, while ensuring alignment with brand positioning.</li> </ul> <p><strong>Guest experience & satisfaction:</strong></p> <ul> <li>Ensure that all beverage service meets or exceeds the standards of quality, service, and presentation.</li> <li>Address guest complaints or concerns promptly and professionally, ensuring swift resolution to maximize guest satisfaction.</li> <li>Proactively engage with guests, obtaining feedback on beverage offerings and making recommendations to enhance their experience.</li> </ul> <p><strong>Health & safety compliance:</strong></p> <ul> <li>Ensure that all beverage operations comply with health and safety regulations, including safe alcohol service practices.</li> <li>Oversee the implementation and adherence to hygiene and safety procedures across all beverage areas.</li> <li>Conduct regular training with staff on safety practices, including alcohol service laws, fire safety, and safe handling of equipment.</li> </ul> <p><strong>Staff scheduling & budgeting:</strong></p> <ul> <li>Develop staff schedules for beverage outlets, ensuring adequate coverage during peak hours and minimizing labor costs during slower periods.</li> <li>Work with senior management to develop and manage the beverage department's budget, ensuring that all costs are in line with financial goals.</li> <li>Monitor staffing levels and adjust as necessary based on business needs and guest demand.</li> </ul> <p><strong>Reporting & documentation:</strong></p> <ul> <li>Prepare and submit weekly and monthly reports on beverage sales, inventory levels, team performance, and guest feedback.</li> <li>Maintain accurate records of all beverage-related transactions, including orders, receipts, and financial documentation.</li> <li>Provide insights and recommendations to senior management for continuous improvement.</li> </ul> <p><strong>Collaboration with other departments:</strong></p> <ul> <li>Work closely with the food & beverage team, kitchen staff, housekeeping, and other departments to ensure seamless service and guest satisfaction.</li> <li>Collaborate with marketing and events teams to develop beverage-related promotions, themed nights, and special events that enhance guest experience and increase sales.</li> </ul> <p><strong>Promotions & events:</strong></p> <ul> <li>Organize and manage beverage-focused promotions, events, and seasonal offerings to attract guests and drive sales.</li> <li>Coordinate with the events team to ensure that beverage offerings meet the needs and expectations of large-scale functions, banquets, or special events.</li> </ul> <p><strong>Additional responsibilities:</strong></p> <ul> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> <p><strong>Experience/certificates/education</strong></p> <ul> <li>Experience: Minimum of 3-5 years in a supervisory or leadership role in beverage management, preferably in a high-end restaurant or a luxury hospitality environment. Experience in managing beverage operations, menu development, cost control, and staff leadership. Strong background in beverage sales, with experience in maximizing revenue and controlling costs.</li> <li>Education: Bachelor’s degree in hospitality management, business administration, or a related field. Certification in beverage management, mixology, or sommelier training is a plus.</li> <li>Skills & attributes: <ul> <li>Strong leadership and people management skills.</li> <li>Excellent interpersonal and communication abilities.</li> <li>Attention to detail and strong organizational skills.</li> <li>Proven ability to manage multiple priorities and meet deadlines.</li> <li>Ability to handle confidential and sensitive information.</li> <li>In-depth knowledge of beverage trends, mixology, and premium beverage offerings.</li> <li>Ability to create unique and appealing beverage menus tailored to guest preferences.</li> <li>Strong financial acumen and experience in managing budgets, costs, and profitability.</li> <li>Proficiency in relevant software and MS Office Suite.</li> <li>Professional and well-presented at all times.</li> <li>Customer-centric approach with a passion for hospitality.</li> <li>Proactive problem-solver with a solutions-oriented mindset.</li> <li>Ability to work in a fast-paced, dynamic environment.</li> <li>Must be able to handle multiple tasks and adapt to changing priorities.</li> </ul> </li> <li>Language: <ul> <li>Excellent reading, writing, and oral proficiency in English language.</li> <li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li> </ul> </li> </ul> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <ul> <li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>

Application Deadline: 24 August 2026Department: Food & Beverage Location: Egypt - Cairo<br><br>Description<br><br>To function and perform as an administrator and coordinator for the Food and Beverage office while ensuring the upkeep of communication and carrying responsible for the daily tasks as outlined by the Head of Department.<br><br>Key Responsibilities<br><br>MAIN RESPONSIBILITIESSet an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. Provide a professional and courteous service at all times and ensure that all employees follow the example. Be knowledgeable of all services and products offered by the hotel. Have a knowledge and understanding of all food and beverage products and services. Support in preparing/consolidating the yearly budget for the department. Support the preparation of the monthly income statement for each outlet and the department as a whole, attend the monthly performance meeting with the Outlet Management. Attend to all relevant staff meetings and hotel trainings. Attend daily operations briefings with the Executive Chef in the absence of the Food & Beverage Head of Department. Attend daily or weekly Food & Beverage meetings. Ensure that minutes are taken at every meeting and circulated for further communication. Schedule and organise internal meetings when and as required during the monthly schedule. Liaise purchasing requirements for the Department with the hotels’ Purchasing Department. Ensure to withhold and not to disclose any employee details or administrative communications, personal information or overheard conversations to others. Assist in updating all departmental operations manuals annually. Prepare presentations and other documents required for the Food & Beverage Head of Department. Prepare and compile monthly, weekly Food & Beverage reports. Work in close relation with all Department Heads. Assist operationally when required, especially during operational peaks or seasonal festivities and minimum once a week to ensure the upkeep of knowledge in the various outlets and departments. Coordinate the design of F&B menus, name tags and buffet signage when and as required. Ensure that menus are printed, correctly formatted and spell-checked up to standard. Seek ways to assist the outlet management maximising their revenues and profits. Monitor and report the quality and guest satisfaction with the given tools (Leading Quality Assurance, Customer Satisfaction Survey). Assist in handling of guest complaints. Monitor the Food & Beverage Departments’ annual leaves and regularly update the Food & Beverage Head of Department. Monitor and analyze the activities and trends of competitive restaurants, bars and other hotels banqueting departments. Follow the global food & beverage trends. Assist the Outlet Managers in all actions plans and training programmes when and as required. Respond to any changes within the Food & Beverage department as dictated by the hotel management. Support the implementation of corporate policies, procedures, guidelines, traditions and initiatives. Attend all corporate conference calls.<br><br><br>Job Requirements<br><br>Ability to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions. Excellent written and verbal communication skills. Ability to establish and retain effective working relationships with hotel staff and clients/vendors. Ability to identify and delegate tasks effectively. Excellent organisational and time management skills. Applies a professional, confidential and ethical approach at all times. Works in a safe, prudent and organised manner.<br><br>About Kempinski<br><br>Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.

Application Deadline: 24 August 2026Department: Food & Beverage Location: Egypt - Cairo<br><br>Description<br><br>To function and perform as an administrator and coordinator for the Food and Beverage office while ensuring the upkeep of communication and carrying responsible for the daily tasks as outlined by the Head of Department.<br><br>Key Responsibilities<br><br>MAIN RESPONSIBILITIESSet an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. Provide a professional and courteous service at all times and ensure that all employees follow the example. Be knowledgeable of all services and products offered by the hotel. Have a knowledge and understanding of all food and beverage products and services. Support in preparing/consolidating the yearly budget for the department. Support the preparation of the monthly income statement for each outlet and the department as a whole, attend the monthly performance meeting with the Outlet Management. Attend to all relevant staff meetings and hotel trainings. Attend daily operations briefings with the Executive Chef in the absence of the Food & Beverage Head of Department. Attend daily or weekly Food & Beverage meetings. Ensure that minutes are taken at every meeting and circulated for further communication. Schedule and organise internal meetings when and as required during the monthly schedule. Liaise purchasing requirements for the Department with the hotels’ Purchasing Department. Ensure to withhold and not to disclose any employee details or administrative communications, personal information or overheard conversations to others. Assist in updating all departmental operations manuals annually. Prepare presentations and other documents required for the Food & Beverage Head of Department. Prepare and compile monthly, weekly Food & Beverage reports. Work in close relation with all Department Heads. Assist operationally when required, especially during operational peaks or seasonal festivities and minimum once a week to ensure the upkeep of knowledge in the various outlets and departments. Coordinate the design of F&B menus, name tags and buffet signage when and as required. Ensure that menus are printed, correctly formatted and spell-checked up to standard. Seek ways to assist the outlet management maximising their revenues and profits. Monitor and report the quality and guest satisfaction with the given tools (Leading Quality Assurance, Customer Satisfaction Survey). Assist in handling of guest complaints. Monitor the Food & Beverage Departments’ annual leaves and regularly update the Food & Beverage Head of Department. Monitor and analyze the activities and trends of competitive restaurants, bars and other hotels banqueting departments. Follow the global food & beverage trends. Assist the Outlet Managers in all actions plans and training programmes when and as required. Respond to any changes within the Food & Beverage department as dictated by the hotel management. Support the implementation of corporate policies, procedures, guidelines, traditions and initiatives. Attend all corporate conference calls.<br><br><br>Job Requirements<br><br>Ability to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions. Excellent written and verbal communication skills. Ability to establish and retain effective working relationships with hotel staff and clients/vendors. Ability to identify and delegate tasks effectively. Excellent organisational and time management skills. Applies a professional, confidential and ethical approach at all times. Works in a safe, prudent and organised manner.<br><br>About Kempinski<br><br>Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Responsibilities</p><br><p>Invoice &amp; Billing Management:</p><br><p>· Oversee the preparation and issuance of invoices to corporate clients, travel agents, and direct bill accounts.</p><br><p>· Ensure that invoices accurately reflect charges for rooms, services, and other hotel-related expenses.</p><br><p>· Review and approve billing adjustments, credits, and corrections, ensuring they align with hotel policies.</p><br><p>Collections Management:</p><br><p>· Monitor the aging report regularly and take necessary actions to ensure timely collection of outstanding balances.</p><br><p>· Follow up on overdue accounts, working closely with clients to resolve discrepancies and settle unpaid invoices.</p><br><p>· Establish and maintain strong relationships with clients, providing excellent customer service while ensuring the collection of outstanding payments.</p><br><p>Account Reconciliation:</p><br><p>· Reconcile accounts receivable transactions, ensuring all guest and corporate charges are properly accounted for and balanced.</p><br><p>· Assist with month-end and year-end closing processes, ensuring all accounts are accurately reconciled and reported.</p><br><p>· Ensure proper documentation and reporting of all adjustments, write-offs, and other account activities.</p><br><p>Cash Flow &amp; Financial Reporting:</p><br><p>· Monitor cash flow and ensure that payments are processed and deposited in a timely manner.</p><br><p>· Prepare and submit regular financial reports regarding accounts receivable balances, collections, and aging to management.</p><br><p>· Assist with financial analysis by tracking accounts receivable trends and providing insights on areas for improvement.</p><br><p>Internal Controls &amp; Compliance:</p><br><p>· Ensure that all accounts receivable processes comply with hotel policies, accounting standards, and regulatory requirements.</p><br><p>· Help implement and maintain strong internal controls to safeguard hotel assets and minimize the risk of fraud.</p><br><p>· Coordinate with the finance team to ensure accurate and timely revenue recognition for accounting purposes.</p><br><p>Customer Service &amp; Client Relations:</p><br><p>· Address and resolve any billing inquiries or disputes raised by guests, clients, or internal departments.</p><br><p>· Provide assistance to clients with payment plans or alternative solutions to settle outstanding balances.</p><br><p>· Ensure a high level of professionalism and service in all interactions with clients and internal teams.</p><br><p>Collaboration with Other Departments:</p><br><p>· Work closely with the Front Desk, Sales, and Reservations departments to ensure all accounts are accurately billed and payments are processed.</p><br><p>· Collaborate with the Finance Manager and other departments to provide support for budget planning, forecasting, and financial analysis.</p><br><p>Continuous Process Improvement:</p><br><p>· Recommend and implement improvements to streamline accounts receivable processes, increase efficiency, and improve collections.</p><br><p>· Stay updated on industry best practices and any changes in financial regulations or software tools.</p><br><p>Additional Responsibilities</p><br><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><br><br>Qualifications<br><br><p>Abilities/Key Competencies/Skills</p><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p><br><p>Leading Myself</p><br><p>· Positive Orientation</p><br><p>· Operational Decision Making</p><br><p>· Self-Development &amp; Management</p><br><p>Leading Others</p><br><p>· Developing an Empowered Team</p><br><p>· Leading an Engaged and Diverse Team</p><br><p>· Communication</p><br><p>Leading the Business</p><br><p>· Advocating Guest Passion</p><br><p>· Business Planning and Analysis</p><br><p>· Business Improvement and Change</p><br><p>Experience/Certificates/Education</p><br><p>· Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred.</p><br><p>· Minimum of 3-5 years of experience in accounts receivable or a related accounting role, preferably within the hospitality industry.</p><br><p>· Strong knowledge of accounting principles, accounts receivable processes, and financial reporting.</p><br><p>· Proficiency with accounting software (e.g., Oracle, Sage, QuickBooks) and Microsoft Office Suite (especially Excel).</p><br><p>· Excellent organizational, problem-solving, and time-management skills.</p><br><p>· Strong communication skills and the ability to manage relationships with both clients and internal teams.</p><br><p>· Ability to lead, motivate, and train a team of accounts receivable professionals.</p><br><p>· High attention to detail and accuracy in financial data processing.</p><br><p>· Strong communication and interpersonal skills.</p><br><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<p>Accounts Payable accountant.</p><p>Tourism background huge advantage.&nbsp;</p><p>Will deal with paying hotels and restaurants.</p>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals Hotel<br> Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.<br> This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <ul> <li>Greet guests warmly upon arrival and ensure a smooth check-in process.</li> <li>Check guests in and out according to hotel policies, including handling payment and issuing room keys.</li> <li>Assist with special requests, upgrades, and room assignments based on availability.</li> <li>Provide guests with information about hotel facilities, amenities, and local attractions.</li> <li>Handle requests for services such as transportation, wake-up calls, and dining reservations.</li> <li>Resolve guest complaints or issues promptly and escalate to management when necessary.</li> <li>Maintain communication with housekeeping, maintenance, and other departments to ensure guest needs are met.</li> <li>Answer phones and other communications in a professional manner.</li> <li>Maintain accurate records of charges and payments.</li> <li>Handle cash, credit card transactions, and provide change or receipts as necessary.</li> <li>Update guest information in the hotel management system.</li> <li>Monitor hotel security by ensuring that guests’ identities are verified during check-in.</li> <li>Ensure that all guest-related safety protocols and procedures are followed.</li> <li>Upsell hotel services, amenities, and packages to enhance guest satisfaction and revenue.</li> <li>Maintain open communication with guests, ensuring all questions are answered and concerns addressed.</li> <li>Conduct courtesy calls to in-house guests and maintain records.</li> <li>Stay updated on hotel information and local services, including hours of operation, promotions, events, and attractions.</li> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> <h4>Abilities, key competencies, skills</h4> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <p><strong>Leading myself</strong><br> • Positive orientation<br> • Operational decision making<br> • Self-development and management</p> <p><strong>Leading others</strong><br> • Developing an empowered team<br> • Leading an engaged and diverse team<br> • Communication</p> <p><strong>Leading the business</strong><br> • Advocating guest passion<br> • Business planning and analysis<br> • Business improvement and change</p> <h4>Experience, certificates, education</h4> <ul> <li>Minimum 2 years experience in a similar capacity within a luxury hospitality environment.</li> <li>Must possess outstanding guest services skills, professional presentation and sophisticated communication skills.</li> <li>Proficient in English language (verbal and written); Russian language proficiency is an asset.</li> <li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.</li> <li>Must be flexible in terms of working hours.</li> <li>A hospitality diploma is an asset.</li> <li>Computer literacy in Windows, MS Office Suite, and Opera PMS systems is recommended.</li> <li>Must have the ability to handle cash effectively and accurately.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Is directly responsible and empowered for all departments in order to achieve optimum profitability, performance, service standards and guest satisfaction. Personally attend and lead initiatives and meetings aimed at improving service standards and carrying out operations. Personally deal with guest complaints, communicate face-to-face with guests and ensure such communication is established, and suggest solutions to ensure guest satisfaction. Provide guidance to all departments and, when necessary, personally take part in implementing all of the quality management systems so as to achieve Rixos Sharm El Sheikh Hotel s standards. Together with the Cluster General Manager and all departments, take all necessary measures and ensure coordination to protect the company s assets and revenues. Inform the Cluster General Manager of new trends and ideas so that the hotel achieves the highest level of guest satisfaction and financial results in the future. Keep track of the new trends and developments in the industry, attend related meetings, and inform the Cluster General Manager of any innovations that are in the interest of the hotel and the departments. Carry all competencies and responsibilities of the Cluster General Manager in his/her absence. Perform the duties and responsibilities of the Cluster General Manager. Substitute the General Manager in his/her absence and hold routine meetings with department managers on behalf of the General Manager. Responsible for preparing the annual budget and finalising the CAPEX (capital expenditure investment budget), before the budget, together with the department managers. Review and compare the budgets of the departments under his/her responsibility on a monthly basis and, in the case of any budget deficits, discuss the measures needed with department managers and submit these to the Cluster General Manager. On behalf of the Cluster General Manager and him/herself, personally greet special guests determined by the Cluster General Manager, as the hotel s most authorised host, address these guests by their name, issue the necessary orders to ensure that their preferences and requests are immediately met, and monitor the actions taken. Coordinate the complimentary services and inspect the cleanliness and order of the areas before the guests arrive. Comply with all privacy and confidentiality rules related to the hotel s guests and employees and prevent any information from being leaked outside of the hotel. Ensure that department managers plan the trainings of their departments. Take an active role in designing the training programmes for other trainings that are needed apart from the routine training programmes. Monitor the deadlines of tasks assigned to departments and coordinate inter-departmental communication. Support performing, leading and improving Quality Management Systems at the facility and provide proceed the process within the system. Support all necessary works to provide 100% of food safety within the facility. Keep working techniques, profitability of executive and financial issues, quality, cooperation, motivation, saving behaviours, faithfulness of corporate and job discipline at highest level. Keep process of all stable and current assets and their usage at the facility under control, provide preventive action to decrease cost by holding costs within planned limits. Follow and ensure that all official documents are followed by related departments, archiving at related departments. Provide that published procedures and instructions are implemented. Attend to seminar and symposium; make studies to increase knowledge and experience. Perform all other tasks assigned by the Cluster General Manager as well as all other necessary tasks. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>4-year bachelor's degree</li><li>Prefered extensive F&amp;B Backgrounds ,Minimum of 10 years of related work experience or 2 years work experience in a lower position and extensive experience with applying the main principles and/or different methods.</li><li>Fluent English , additional languages are a plus.</li><li>Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field.</li><li>MS Office applications.</li><li>Expected to have excellent command of systems/legislation in the related field.</li><li>Expected to offer consulting to other employees when needed.</li><li>Some roles require practical knowledge of systems/programmes/software in the related field.</li><li>Expected to manage and guide the sub-functions of the section/group s/he reports to.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Reservations Agent<br>You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!<br>What is in it for you:<br>In 3-4 bullet points, showcase the benefits and perks of working at the property<br>Employee benefit card offering discounted rates in Accor worldwide<br>Learning programs through our Academies<br>Opportunity to develop your talent and grow within your property and across the world!<br>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21<br>What you will be doing:<br>Consistently offer exceptional, friendly and engaging service<br>Ensure the best selection for the guest and ensure revenue is maximized through up-selling<br>Recommend property facilities and assist guests with information and special requests<br>Book room reservation requests, enter rooming lists, and update accurate information in the system</p><br><br>Qualifications<br><br><p>Your experience and skills include:<br>Guest focused personality is essential</p><br><br>Additional Information<br><br><p>experience is an asset<br>Prior experience working with Opera or a related system<br>Strong interpersonal and problem solving abilities<br>Fluency in English, additional languages are a plus</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Stewarding Attendant<br>Do you have a heart to serve and love being part of a team? As Stewarding Attendant, you will assist in the execution of memorable Food &amp; Beverage experiences for our guests.<br>What is in it for you:<br>Employee benefit card offering discounted rates in Accor worldwide<br>Learning programs through our Academies and the opportunity to earn qualifications while you work<br>Opportunity to develop your talent and grow within your property and across the world<br>Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21<br>What you will be doing:<br>Responsible for the cleanliness and sanitizing of all surfaces<br>Keeping floors and work areas clear of hazards and obstruction<br>Responsible of the operation of kitchen cleaning equipment</p><br><br>Qualifications<br><br><p>Your experience and skills include:<br>Organized and a great team player<br>Passionate about maintaining a clean and safe working environment<br>Understanding of food safety and hygiene</p><br><br>Additional Information<br><br><p>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<p>Full-Cycle Financial Management: Oversee month-end and year-end closing processes, prepare comprehensive trial balances, and assist in drafting full financial statements under Egyptian Accounting Standards (EAS). Advanced BSP &amp; GDS Reconciliations: Lead and audit high-volume airline ticket sales reconciliations across GDS platforms ( Amadeus, Sabre, or Galileo ), managing BSP/IATA billings, commissions, and void/refund disputes. Accounts Payable &amp; Vendor Optimization: Oversee major supplier ledgers (international DMCs, major hotel chains, transport providers), negotiate payment cycles, and optimize cash outflow. Accounts Receivable &amp; Credit Control: Audit corporate accounts receivable, oversee client credit limits, enforce strict collection protocols, and reconcile complex multi-supplier package vouchers. Tax &amp; Regulatory Leadership: Direct the calculation and filing of Egyptian VAT, Withholding Tax (WHT), Corporate Income Tax provisions, and maintain error-free integration with the Egyptian Tax Authority (ETA) e-invoicing portal . Financial Audit &amp; Internal Controls: Lead external and internal annual financial audits, act as the primary point of contact for external auditors, and refine internal accounting controls to eliminate financial leakage. Team Supervision: Supervise, review, and guide junior/mid-level accountants, enforcing high accuracy and strict adherence to internal accounting workflows.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Accounting, Commerce, Finance, or a related field (English section is preferred) from a reputable university. 5-8 years of relevant experience. Deep knowledge of BSP/IATA reconciliation processes, GDS ticketing workflows, and multi-currency foreign exchange handling is an advantage. Understanding of Egyptian Tax Laws (VAT, WHT, Corporate Tax) and practical experience managing the ETA e-invoicing platform. Hands-on mastery of specialized travel ERP systems, Odoo, Oracle, or SAP, alongside advanced MS Excel (complex financial modeling, VLOOKUPs, Pivot Tables). Fluency in English is a must.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>The Novotel 5 stars resort located directly on the red sea with a beach area of 646m ; 268 rooms including 4 suites and 80 family rooms; 5 outlets and Spa, offers a wonderful experience that can cater perfectly for all tastes<br>&nbsp;</p><br><br>Job Description<br><br><p>• &nbsp;Sort all the correspondence in the order of priority and process the reservation to the set standard<br>• &nbsp;Input, modify or cancel phone reservations into the system direcly and file accordingly<br>• &nbsp;Access the GDS / CRS / Internet regularly and input these reservations into the system<br>• &nbsp;Ensure that all the reservation requests are processed and confirmation and or cancellation letters, faxes or e-mails are sent out within 24 hour period.<br>• &nbsp;File all correspondence in a chronological and alphabetical order on a daily basis.<br>• &nbsp;Check all the reservations for the next days arrival and ensure that all the pertinent information regartding the stay and special requests are being fulfilled.<br>• &nbsp;Acquaint self with regular callers and acknowldge them by name.<br>• &nbsp;Answer complaints regarding reservation and refer any problems to the Assistant Reservations Manager and / or FOM.<br>• &nbsp;Answer inquiries and / or promote hotel services and facilities. Answer questions on rates and room type availability.<br>• &nbsp;Ascertain callers needs though open ended questions and try to sell higher yield rooms.<br>• &nbsp;Use the correct guest history when making a reservation.<br>• &nbsp;Remain up to date with all the new promotions for the hotel as well as the ACCOR Group.<br>• &nbsp;Refer to the Credit Manager if credit facilities are required.<br>• &nbsp;Obtain approval from the Front Desk for same day reservation or on near sell-out dates.<br>• &nbsp;Refer requests for extension or change of payment for in-house guests to Front Desk.<br>• &nbsp;Perform any other duties that may be assigned from time to time by the management.</p><br><br>Qualifications<br><br><p>· Good interpersonal skills and self-confident.<br>· Guest oriented and service minded, with attention to quality.<br>· Good sales skills.<br>· Dynamic.<br>· Good presentation.<br>· A thorough and organized approach.</p><br> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p> <h4>About the role</h4> <p>At Four Seasons Resort Sharm El Sheikh, the Assistant Front Office Manager plays a key role in delivering exceptional guest experiences by supporting the daily operations of the Front Office and ensuring service standards reflect the brand’s luxury positioning. This role is essential in leading the front desk team, optimizing guest satisfaction, and maintaining seamless coordination between departments to uphold the resort’s reputation for excellence.</p> <h4>What you will do</h4> <li>Support the Front Desk Manager in overseeing the daily operations of the Front Office departments, to ensure a seamless guest experience</li> <li>Lead, coach, and motivate the Front Office team to deliver personalized, high-quality service aligned with luxury hospitality standards</li> <li>Handle guest inquiries, requests, and complaints professionally, ensuring prompt resolution and guest satisfaction</li> <li>Monitor arrivals, departures, and room allocations to optimize occupancy and guest flow</li> <li>Ensure all front office procedures, policies, and standards are consistently followed</li> <li>Collaborate closely with Housekeeping, Reservations, and other departments to maintain smooth operations</li> <li>Assist in training, scheduling, and performance management of team members</li> <li>Analyze guest feedback and operational reports to identify opportunities for improvement</li> <li>Maintain accurate records, reports, and billing processes in line with company policies</li> <li>Act as Manager on Duty when required, ensuring the overall operation of the resort runs efficiently</li> <h4>What you bring</h4> <li>Previous experience in a Front Office or Rooms Division leadership role within a luxury hotel or resort</li> <li>Strong knowledge of front office operations, systems, and guest service standards</li> <li>Excellent communication and interpersonal skills, with the ability to engage confidently with guests and team members</li> <li>Proven leadership abilities with a hands-on approach to coaching, motivating, and developing teams</li> <li>Strong problem-solving skills and the ability to remain calm and professional under pressure</li> <li>High level of attention to detail and organizational skills</li> <li>Fluency in English; additional languages are an advantage</li> <li>Flexibility to work shifts, including weekends and holidays</li> <li>A passion for hospitality and a commitment to delivering exceptional guest experiences</li> <h4>What we offer:</h4> <li>Competitive salary, wages, and a comprehensive benefits package</li> <li>Excellent training and development opportunities</li> <li>Employee discount for stays at any Four Seasons worldwide</li> <li>Complimentary dry cleaning for employee uniforms</li> <li>Complimentary employee meals</li> <h4>Schedule & hours:</h4> <p>Full-time position with a flexible schedule based on operational needs<br> Rotational shifts including mornings, evenings, weekends, and public holidays</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>Prepare, produce, and present a variety of sushi and Japanese cold kitchen items according to approved recipes, hotel standards, and food safety requirements. Prepare different types of sushi, including Nigiri, Maki, Uramaki, Temaki, Sashimi, and other Japanese specialties according to the menu and established standards. Prepare all required mise en place for the Sushi section, ensuring that all ingredients are fresh, properly prepared, and available before service. Select and check the quality, freshness, appearance, and condition of fish, seafood, rice, vegetables, and other ingredients used in sushi preparation. Ensure that raw fish and seafood are handled, stored, and prepared according to HACCP, food safety, and hotel standards. Prepare sushi rice according to the approved recipe, ensuring the correct cooking, seasoning, temperature, texture, and consistency. Prepare and maintain all sauces, dressings, garnishes, fillings, and accompaniments required for daily sushi production. Follow standard recipes and established preparation methods to ensure consistency in taste, texture, quality, portion size, and presentation. Ensure accurate cutting, slicing, shaping, rolling, and portioning of sushi products according to established standards. Pay close attention to the presentation, appearance, color, balance, and decoration of all sushi dishes and ensure they meet the hotel s presentation standards. Prepare sushi according to daily buffet, la carte, banquet, special event, and guest requirements. Maintain the highest standards of personal hygiene, food safety, cleanliness, and sanitation within the Sushi section. Follow all HACCP and Food Safety Management System procedures when receiving, preparing, storing, and serving raw fish, seafood, rice, and other food products. Ensure that refrigerators, freezers, sushi counters, cutting boards, knives, utensils, and other equipment are maintained at the required hygiene and temperature standards. Ensure that all ingredients and prepared products are properly covered, labeled, dated, stored, and maintained at the correct temperature. Check the quality and availability of ingredients before production and inform the Chef in Charge of any shortages, quality issues, or unsuitable products. Ensure proper stock rotation according to FIFO principles and minimize food waste and product spoilage. Control portion sizes and product usage to maintain consistency and support effective food cost control. Prepare daily production according to business volume, reservations, buffet requirements, banquets, special events, and expected guest demand. Coordinate with the Executive Chef, Sous Chef, Pastry, Hot Kitchen, Stewarding, and other relevant sections to ensure smooth and timely service. Assist in creating new sushi dishes, combinations, presentations, and decorative concepts under the direction of the Executive Chef or Sushi Chef. Maintain the cleanliness and organization of the Sushi workstation, preparation areas, storage areas, equipment, and utensils throughout the shift. Ensure that sushi knives, cutting boards, rice cookers, refrigeration equipment, and other tools are used safely, correctly, and hygienically. Guide and assist junior kitchen employees in sushi preparation techniques, food handling, portion control, hygiene, and presentation standards when required. Monitor the quality and consistency of sushi products throughout service and immediately correct any product that does not meet the required standards. Complete and maintain all records related to food preparation, temperature control, storage, cleaning, and food safety as required by the Food Safety Management System. Implement departmental instructions and training related to energy conservation and ensure responsible use of refrigeration equipment, water, electricity, and other resources. Implement responsibilities related to the proper separation, collection, and disposal of waste and support efforts to reduce food waste and environmental pollution. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. Carry out all other duties assigned by managers and hotel management that are not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a high school or vacation diploma. Experience: At least 8 years of practical experience. Foreign Language: Not required. Courses and Seminars: Prior attendance in courses and seminars in the related field. Computer Literacy: Not required. Skills: Is an expert on the products and cooking techniques in the related department. Has basic knowledge about the other kitchen sections and processes. Expected to possess technical knowledge and work experience related to the methods, advanced techniques and work processes in the related field. Expected to perform jobs that require technical expertise and experience in the field, concern more than one unit/process, and are similar in nature.</p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p><strong>Key responsibilities:</strong></p> <ul> <li><strong>Strategic planning</strong><br> • Participate in the strategic planning, marketing plan and budgeting processes to provide expert input.<br> • Build digital yearly plan covering all digital channels and levers (direct and indirect).</li> <li><strong>Website management</strong><br> • Oversee the design, functionality, and content of the hotel website (All.com / Brand.com / Standalone).<br> • Ensure the website is optimized for SEO and user experience.<br> • Regularly update the site with current promotions, events, and relevant content to promote rooms, F&B outlets and MICE.</li> <li><strong>OTAs</strong><br> • Manage relationships with online travel agencies (OTAs) such as Booking.com, Expedia, etc.<br> • Coordinate OTA strategy together with the director of revenue.<br> • Optimize listings and manage content on all third-party websites.<br> • Monitor and analyze performance metrics to enhance visibility and conversions.<br> • Activate and manage digital tools on OTA platforms (Booking.com Sponsored Ads, Expedia Travel Ads, Packages, Visibility Boosters, etc.).</li> <li><strong>Digital marketing</strong><br> • Develop and implement comprehensive digital marketing strategies, including SEO, content and email marketing with focus on rooms, F&B outlets and MICE.<br> • Coordinate with the marketing team to ensure brand consistency across all digital platforms (images, videos, descriptions, offers, etc.).<br> • Handle the email marketing with the third-party tool for rooms, F&B and other outlets in line with the strategy and corporate guidelines.<br> • Manage hotel’s online reputation to identify areas for improvement in guest experience.<br> • Work with the guest relations team to address any online guest complaints or issues promptly.</li> <li><strong>Social media management</strong><br> • Execute social media strategies together with the marketing team to enhance brand awareness and engagement.<br> • Curate paid media campaigns for platforms such as Facebook, Instagram or TikTok.<br> • Monitor social media channels coverage and performance.</li> <li><strong>Data analysis and reporting</strong><br> • Analyze data from various digital platforms to track performance and identify opportunities for improvement.<br> • Measure and report the performance of all digital marketing campaigns and assess against goals.<br> • Prepare regular reports on key metrics, such as website traffic, conversion rates, and revenue generated from digital channels.<br> • Monitor third-party intelligence sources to identify revenue opportunities (OTA, GDS, market studies, web tools and levers).</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree in marketing, business, hospitality management, or a related field.</li> <li>3-5 years’ proven experience in e-commerce, digital marketing, or a similar role within the hospitality or other industries.</li> <li>Strong communication skills both verbally and in writing.</li> <li>Composed and confident in dealing with luxury clientele.</li> <li>Strong understanding of current digital marketing concepts.</li> <li>Strong understanding of SEO, SEM, and online marketing strategies.</li> <li>Ability to work in a fast-paced environment and manage multiple projects simultaneously.</li> <li>Knowledge of hotel management software and OTA platforms is a plus.</li> <li>Proficiency in web analytics tools (e.g., Google Analytics) and content management systems (CMS).</li> <li>Familiarity with the latest digital platforms to maximize revenues.</li> <li>Fluent English speaker and eligible to work in the hotel location.</li> </ul> <h4>Personal attributes</h4> <ul> <li>Strategic thinker with a proactive approach.</li> <li>Detail-oriented and highly organized.</li> <li>Creative and innovative mindset.</li> <li>Ability to work independently and as part of a team.</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Fluency in English.</li> <li>Additional languages are a plus.</li> </ul> <h4>Your team and working environment</h4> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>KEY RESPONSIBILITIES:</p><br><p>Strategic planning</p><br><p>· Participate in the strategic planning, marketing plan and budgeting processes to provide expert input.</p><br><p>· Build digital yearly plan covering all digital channels and levers (Direct and Indirect).</p><br><p>Website Management</p><br><p>· Oversee the design, functionality, and content of the hotel website (All.com / Brand.com / Standalone).</p><br><p>· Ensure the websites is optimized for SEO and user experience.</p><br><p>· Regularly update the site with current promotions, events, and relevant content to push Rooms, F&amp;B outlets and MICE.</p><br><p>OTAs</p><br><p>· Manage relationships with Online Travel Agencies (OTAs) such as Booking.com, Expedia, etc.</p><br><p>· Coordinate OTA strategy together with the Director of Revenue.</p><br><p>· Optimize listings and manage content on all third-party websites.</p><br><p>· Monitor and analyze performance metrics to enhance visibility and conversions.</p><br><p>· Activate and manage digital tools on OTAs platforms (Booking.com Sponsored Ads, Expedia Travel Ads, Packages, Visibility Boosters, etc.)</p><br><p>Digital Marketing</p><br><p>· Develop and implement comprehensive digital marketing strategies, including SEO, content and email marketing with focus on Rooms, F&amp;B outlets and MICE.</p><br><p>· Coordinate with the marketing team to ensure brand consistency across all digital platforms (images, videos, descriptions, offers, etc.)</p><br><p>· Handle the email Marketing with the third-party tool for Rooms, F&amp;B and other outlets in line with the strategy and corporate guidelines.</p><br><p>· Manage hotel’s online reputation to identify areas for improvement in guest experience.</p><br><p>· Work with the guest relations team to address any online guest complaints or issues promptly.</p><br><p>Social Media Management</p><br><p>· Execute social media strategies together with a marketing team to enhance brand awareness and engagement.</p><br><p>· Curate paid media campaigns for platforms such as Facebook, Instagram or Tiktok.</p><br><p>· Monitor social media channels coverage and performance.</p><br><p>Data Analysis and Reporting</p><br><p>· Analyze data from various digital platforms to track performance and identify opportunities for improvement.</p><br><p>· Measure and report the performance of all digital marketing campaigns and assess against goals.</p><br><p>· Prepare regular reports on key metrics, such as website traffic, conversion rates, and revenue generated from digital channels.</p><br><p>· Monitor third party intelligence sources to identify revenue opportunities (OTA, GDS, market studies, web tools and levers).</p><br><br>Qualifications<br><br><ul><li>Bachelor's degree in Marketing, Business, Hospitality Management, or a related field.</li><li>· 3-5 years’ proven experience in e-commerce, digital marketing, or a similar role within the hospitality or other industries.</li><li>· Strong communication skills both verbally and in writing.</li><li>· Composed and confident in dealing with luxury clientele.</li><li>· Strong understanding of current digital marketing concepts.</li><li>· Strong understanding of SEO, SEM, and online marketing strategies.</li><li>· Ability to work in a fast-paced environment and manage multiple projects simultaneously.</li><li>· Knowledge of hotel management software and OTA platforms is a plus.</li><li>· Proficiency in web analytics tools (e.g., Google Analytics) and content management systems (CMS).</li><li>· Be familiar with the latest digital platforms to maximize revenues.</li><li>· Be a fluent English speaker and eligible to work in the hotel location</li></ul><p>PERSONAL ATTRIBUTES:</p><br><p>· Strategic thinker with a proactive approach.</p><br><p>· Detail-oriented and highly organized.</p><br><p>· Creative and innovative mindset.</p><br><p>· Ability to work independently and as part of a team</p><br><br>Additional Information<br><br><p>experience is an asset<br>Prior experience working with Opera or a related system<br>Fluency in English<br>additional languages are a plus<br>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a duty manager, you’re not just overseeing hotel operations in the absence of the general manager – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Manage daily hotel operations:</strong> Oversee the overall functioning of the property, including front desk, staffing, room inventory, guest service, and policy compliance</li> <li><strong>Delight our guests:</strong> Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner</li> <li><strong>Assist across departments:</strong> Step in to support operational roles as needed, including bell service or front desk coverage during breaks or high-volume periods</li> <li><strong>Monitor the property:</strong> Conduct walkthroughs to assess safety, security, and service quality, addressing issues promptly</li> <li><strong>Facilitate team knowledge:</strong> Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions</li> <li><strong>Track and improve performance:</strong> Monitor guest satisfaction metrics (e.g., SALT, Revinate), identify trends, and implement improvements as needed</li> <li><strong>Inspire and develop the team:</strong> Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>Qualifications required:</h4> <ul> <li>Previous experience in front office in hospitality operations</li> <li>At least 1–2 years in a supervisory or assistant management role</li> <li>Experience in luxury hotels or upscale hospitality brands is strongly preferred</li> <li>Strong understanding of hotel operations and guest experience management in luxury settings</li> </ul> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li><strong>Incredible travel perks</strong> – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li> <li><strong>Paid parental leave</strong> – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li> <li><strong>Crisis concierge</strong> – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li> <li><strong>Mental health resources</strong> – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>