Jobs in Tourism Sector in Egypt
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Responsibilities:</strong></p><ul><li>Greet and welcome guests with a warm, professional demeanor upon arrival</li><li>Manage the reservation system and maintain an accurate seating chart</li><li>Seat guests promptly and ensure optimal table assignments based on party size and preferences</li><li>Provide guests with menus and communicate current specials or promotions</li><li>Monitor dining room flow and coordinate with service staff to ensure efficient table turnover</li><li>Answer guest inquiries regarding menu items, wait times, and restaurant policies</li><li>Handle guest complaints or concerns with professionalism and escalate to management when necessary</li><li>Maintain a clean and organized host stand, including reservation books and guest lists</li><li>Answer incoming phone calls and take reservations with accuracy and courtesy</li><li>Assist with guest coat check and departure procedures</li><li>Collaborate with kitchen and service teams to optimise guest experience</li><li>Adhere to health, safety, and sanitation standards at all times</li><li>Perform additional duties as assigned by management to support restaurant operations</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent</li><li>Proven experience as a Host/Hostess in a restaurant or hospitality setting (minimum 1 year preferred)</li><li>Excellent communication and interpersonal skills</li><li>Proficiency with reservation management systems and point-of-sale (POS) software</li><li>Strong organizational and multitasking abilities</li><li>Ability to remain calm and professional in a fast-paced environment</li><li>Physical ability to stand for extended periods and move throughout the dining room</li><li>Flexibility to work evenings, weekends, and holidays as needed</li><li>Knowledge of basic health, safety, and sanitation standards</li><li>Experience in an upscale or fine dining establishment</li><li>Familiarity with restaurant operations and service standards</li><li>Bilingual capabilities</li><li>Certification in food safety or hospitality customer service</li><li>Experience with guest management software or reservation platforms</li><li>Strong problem-solving and conflict resolution skills</li><li>Demonstrated ability to work effectively as part of a team</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Responsibilities:</strong> - Greet and welcome guests with a warm, professional demeanor upon arrival - Manage the reservation system and maintain an accurate seating chart - Seat guests promptly and ensure optimal table assignments based on party size and preferences - Provide guests with menus and communicate current specials or promotions Monitor dining room flow and coordinate with service staff to ensure efficient table turnover - Answer guest inquiries regarding menu items, wait times, and restaurant policies - Handle guest complaints or concerns with professionalism and escalate to management when necessary - Maintain a clean and organized host stand, including reservation books and guest lists Answer incoming phone calls and take reservations with accuracy and courtesy - Assist with guest coat check and departure procedures - Collaborate with kitchen and service teams to optimise guest experience - Adhere to health, safety, and sanitation standards at all times - Perform additional duties as assigned by management to support restaurant operations</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent</li><li>Proven experience as a Host/Hostess in a restaurant or hospitality setting (minimum 1 year preferred)</li><li>Excellent communication and interpersonal skills</li><li>Proficiency with reservation management systems and point-of-sale (POS) software</li><li>Strong organizational and multitasking abilities</li><li>Ability to remain calm and professional in a fast-paced environment</li><li>Physical ability to stand for extended periods and move throughout the dining room</li><li>Flexibility to work evenings, weekends, and holidays as needed</li><li>Knowledge of basic health, safety, and sanitation standards</li><li>Experience in an upscale or fine dining establishment</li><li>Familiarity with restaurant operations and service standards</li><li>Bilingual capabilities</li><li>Certification in food safety or hospitality customer service</li><li>Experience with guest management software or reservation platforms</li><li>Strong problem-solving and conflict resolution skills</li><li>Demonstrated ability to work effectively as part of a team</li></ul><p></p></section>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring “America’s Walking City,” with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House.</p>
<h4>Join a diverse and talented team in Boston</h4>
<p>We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule – do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience.</p>
<h4>About The Role</h4>
<p>We are seeking a skilled and reliable professional to prepare breakfast, lunch, and dinner items according to guest orders while upholding all production requirements and quality standards. This role involves executing recipes with consistent quality, managing portion and presentation standards, and maintaining a clean and sanitary workstation. Responsibilities include setting up stations for service, preparing advance items within estimated needs, and properly operating and cleaning a variety of kitchen equipment such as fryers, broilers, steamers, mixers, and grills. The position also requires following proper food rotation and storage procedures.</p>
<p><strong>Rate of pay:</strong> $32.96/hr</p>
<h4>Preferred qualifications and skills</h4>
<ul>
<li>Intermediate culinary knowledge is expected for this position.</li>
<li>Working knowledge is generally learned on-the-job.</li>
<li>Ability to read, write, and speak English.</li>
<li>Flexible schedule, ability to work morning, afternoon, or evening shifts, weekends, and holidays.</li>
</ul>
<h4>What to expect from your work experience</h4>
<ul>
<li>Free medical and dental insurance for you and your eligible dependents.</li>
<li>Career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company.</li>
<li>Experience other Four Seasons Hotels and Resorts through the complimentary room nights program.</li>
<li>Complimentary meals at our employee cafeteria.</li>
<li>401k participation with company matching program.</li>
<li>Complimentary life insurance.</li>
<li>Vacation and paid sick time off.</li>
<li>And much more!</li>
</ul>
<h4>Equal opportunity employer statement</h4>
<p>Four Seasons is an equal opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</p>
<p>Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.</p></p><p></p>
<p><h4>About Four Seasons</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location</h4>
<p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p>
<h4>About the role</h4>
<p>Greets guests and escorts them to their rooms.<br>
Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive.<br>
Maintains proper records of deliveries and pick-ups. (40%)<br>
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. (20%)<br>
Greets all guests passing through lobby and offers them assistance. (10%)<br>
Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. (10%)<br>
Works harmoniously and professionally with co-workers and supervisors. (10%)<br>
Performs shoeshine service; picking up shoes from the guest room, cleaning and polishing them and returning them to the guest. (5%)<br>
Performs errands for guests and the hotel that may require local travel off of the hotel property. (5%)</p>
<h4>What you will do</h4>
<ul>
<li>Provide a high level of cleanliness in the lobby and luggage storage room.</li>
<li>Assist guests at the Concierge Desk.</li>
<li>Assist with responsibilities and duties in the absence of or during heavy volume in the areas of Door Staff and Valet Staff.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>Minimum level of hospitality experience is required; previous experience in 5-star luxury hotels is preferred.</li>
<li>Good level of English skills in reading, speaking, and writing.</li>
<li>Good physical condition is preferred.</li>
<li>Ability to work different shifts.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee discount for stays at any Four Seasons worldwide.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
</ul>
<h4>Schedule & hours</h4>
<ul>
<li>Full shift (not part-time).</li>
<li>9 hours a day including one hour break.</li>
<li>Vacation plan according to the resort policies and procedures.</li>
</ul></p><p></p>
Requirements :<br>▪️ Minimum 5–8 years of experience in Hajj & Umrah sales and Tourism Sales.▪️ Minimum 3 years in a Sales Supervisor, Team Leader, or Sales Manager role.▪️ Experience in Hajj & Umrah sales is mandatory.<br>Responsibilities :<br>- Lead and manage the Religious Tourism sales team to achieve monthly and annual sales targets.- Develop and implement sales strategies for Hajj and Umrah programs.- Monitor sales performance, KPIs, and conversion rates.- Build and maintain relationships with customers, agents, and strategic partners.- Coach and motivate the sales team to maximize productivity and customer satisfaction.- Coordinate with Operations, Marketing, and Finance departments to ensure seamless service delivery.- Prepare sales forecasts, reports, and market analysis for senior management.
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.</p>
<h4>Preferred qualifications</h4>
<ul>
<li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li>
<li><strong>Related work experience:</strong> No related work experience.</li>
<li><strong>Supervisory experience:</strong> No supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a revenue manager, you’re not just driving profitability through strategic pricing and inventory – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Optimize room inventory and pricing:</strong> Lead strategic management of group and transient inventory, including rate controls, blackout dates, and sellout strategies, to maximize revenue.</li>
<li><strong>Drive revenue performance:</strong> Evaluate key metrics, historical data, and market trends to refine pricing strategies and revenue management processes, ensuring maximum profitability across all revenue streams.</li>
<li><strong>Conduct forecasting and market analysis:</strong> Oversee demand forecasting, competitive benchmarking, and local events monitoring to identify revenue opportunities.</li>
<li><strong>Lead cross-functional collaboration:</strong> Partner with sales, marketing, reservations, and front office to align strategies that drive profitability and operational efficiency.</li>
<li><strong>Oversee department operations:</strong> Manage daily revenue functions, facilitate meetings, and ensure effective execution of revenue initiatives.</li>
<li><strong>Cultivate a high-performing team:</strong> Drive engagement and retention through performance management, professional development, and recognition programs.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>A passion for spreading the light and warmth of hospitality.</li>
<li>Acting with integrity and always doing the right thing.</li>
<li>Inspiring others through leadership.</li>
<li>A belief that teamwork drives the best outcomes.</li>
<li>A sense of ownership and accountability.</li>
<li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Prepare, season, and cook dishes according to recipes and presentation standards</li><li>Maintain a clean, organized, and fully stocked station, ensuring all equipment is functional Set</li><li>Prepare ingredients and components before service to ensure smooth workflow</li><li>Guide and train junior chefs or commis cooks assigned to the station</li><li>Manage supplies, order ingredients, and track stock levels for the section</li><li>Contribute to menu planning, recipe development, and occasionally create new dishes</li><li>Enforce sanitation standards and comply with food safety regulations</li></ul><br>Qualifications<br><br><ul><li>Culinary degree or equivalent professional experience in luxury hospitality</li><li>Strong knowledge of cooking techniques, ingredients, and kitchen equipment</li><li>Excellent communication, leadership, and organizational skills </li></ul><br>Additional Information<br><br><p>experience is an asset<br>Prior experience working with Opera or a related system<br>Fluency in English<br>additional languages are a plus<br>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Seaside glamour on the Egyptian riviera; with Egyptian underpinnings and a sleek waterfront setting, our resort-style Hotel embodies modern Alexandria and its unique cosmopolitan flare. On one side, the Mediterranean Sea glistens in the sun; on the other, a dynamic metropolis buzzes with life. This stunning resort-style hotel opened in June 2007 and has a combination of classic hotel design and modern and contemporary beach suites and villas. Our hotel is connected to a shopping mall, it has 154 rooms including 31 Suites, 30 Beach Suites and 6 Villas with private pools, a private beach, a sea water infinity beach pool and a heated indoor pool, Spa and Fitness Center, and 10 food and beverage venues including an open-air 350 seat beach restaurant.<br><br><p><b>About the role</b></p><br><br><p>Four Seasons Hotel Alexandria is seeking a <b>Guest Experience Agent</b> to join our dynamic team. We are looking for someone with excitement and dedication in serving our guests. with high level of professionalism and passion.</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li><p>1. The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.</p><br><br><p>2. The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures.</p><br><br><p>3. The ability to interact with the guest and manage the guest preferences to enhance the Guest Experience in general.</p><br><br><p>4. The ability to communicate with other department any concerns for guest, and ensure a seamless stay all over the hotel and Beach suites.</p><br><br><p>5. The ability to quote and be familiar with room and rate availability for current and future dates.</p><br><br><p>6. The ability to perform all duties of the Reception, concierge, PBX and retail shop sales agents when needed.</p><br><br><p>7. The ability to accept reservations, changes and cancellations in the absence of reservations staff.</p><br><br><p>8. The ability to assist in escorting VIPs and return guests to their rooms as requested.</p><br><br><p>9. The ability to work closely with the Reception, Concierge and Guest Services staff to coordinate the efficient handling of guest arrival and follow up on guest requests.</p><br><br></li></ul><p><b>What you bring</b></p><br><br><ul><li><p>Excellent communication skills, both verbal and written</p><br><br></li><li><p><span>Written, spoken and reading proficiency in the English language.</span></p><br><br></li><li><p>Being able to maintain attention to detail and accuracy in a fast-paced environment.</p><br><br></li></ul><br><p><b>What we offer: </b></p><br><br><ul><li><p>Competitive Salary, wages, and a comprehensive benefits package</p><br><br></li><li><p>Excellent Training and Development opportunities</p><br><br></li><li><p>Complimentary Accommodation at other Four Seasons Hotels and Resort</p><br><br></li><li><p>Complimentary Dry Cleaning for Employee Uniforms</p><br><br></li><li><p>Complimentary Employee Meals</p><br><br></li><li><p>Medical, dental, and vision insurance</p><br><br></li></ul><br><p><b>Schedule & Hours:</b></p><br><br><ul><li><p>In this full-time position. Candidates will need to work a flexible schedule including Mornings, Evenings, Weekends, and Holidays.</p><br><br></li></ul><br><br><br><br><br> </div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Seaside glamour on the Egyptian Riviera; with Egyptian underpinnings and a sleek waterfront setting, our resort-style hotel embodies modern Alexandria and its unique cosmopolitan flare. On one side, the Mediterranean Sea glistens in the sun; on the other, a dynamic metropolis buzzes with life. This stunning resort-style hotel opened in June 2007 and has a combination of classic hotel design and modern and contemporary beach suites and villas. Our hotel is connected to a shopping mall. It has 154 rooms including 31 suites, 30 beach suites and 6 villas with private pools, a private beach, a sea water infinity beach pool and a heated indoor pool, spa and fitness center, and 10 food and beverage venues including an open-air 350 seat beach restaurant.</p>
<h4>About the role</h4>
<p>Four Seasons Hotel Alexandria is seeking a Guest Experience Agent to join our dynamic team. We are looking for someone with excitement and dedication in serving our guests, with a high level of professionalism and passion.</p>
<h4>What you will do</h4>
<li>The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.</li>
<li>The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures.</li>
<li>The ability to interact with the guest and manage the guest preferences to enhance the guest experience in general.</li>
<li>The ability to communicate with other departments any concerns for guests, and ensure a seamless stay all over the hotel and beach suites.</li>
<li>The ability to quote and be familiar with room and rate availability for current and future dates.</li>
<li>The ability to perform all duties of the reception, concierge, PBX and retail shop sales agents when needed.</li>
<li>The ability to accept reservations, changes and cancellations in the absence of reservations staff.</li>
<li>The ability to assist in escorting VIPs and return guests to their rooms as requested.</li>
<li>The ability to work closely with the reception, concierge and guest services staff to coordinate the efficient handling of guest arrival and follow up on guest requests.</li>
<h4>What you bring</h4>
<li>Excellent communication skills, both verbal and written.</li>
<li>Written, spoken and reading proficiency in the English language.</li>
<li>Ability to maintain attention to detail and accuracy in a fast-paced environment.</li>
<h4>What we offer:</h4>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Complimentary accommodation at other Four Seasons Hotels and Resorts.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
<li>Medical, dental, and vision insurance.</li>
<h4>Schedule & hours:</h4>
<p>In this full-time position, candidates will need to work a flexible schedule including mornings, evenings, weekends, and holidays.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p><strong>Managing Day-to-Day Operations</strong></p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p><strong>Leading Food and Beverage Team</strong></p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p><strong>Ensuring Exceptional Customer Service</strong></p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p><p><strong>Managing and Conducting Human Resource Activities</strong></p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p><strong>Additional Responsibilities</strong></p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p></section>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p>
<h4>About the role:</h4>
<p>The Front Desk Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards. This role is part of the Front Desk, reporting into the Front Desk Manager.</p>
<h4>What you will do:</h4>
<ul>
<li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible</li>
<li>Assist guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li>
<li>Respond to all guest requests in an accurate and timely manner. Interactions with guests will be in person and by phone</li>
<li>Resolve guest complaints, and find opportunities to recognize and personalize the service experience for all guests</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>One plus years experience working within a luxury hotel or similar environment is considered an asset</li>
<li>Excellent interpersonal skills and communication skills</li>
<li>Cross cultural sensitivity, and customer service orientation</li>
<li>Guest centricity and understanding the importance of guest’s preferences</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package</li>
<li>Excellent training and development opportunities</li>
<li>Employee discount for stays at any Four Seasons worldwide</li>
<li>Complimentary dry cleaning for employee uniforms</li>
<li>Complimentary employee meals</li>
</ul>
<h4>Schedule & Hours:</h4>
<p>Full time (8hrs)</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The IFB Commercial Purchasing Supervisor is responsible for overseeing the purchasing and supply of all national IKEA FOOD products. The role involves optimizing supply chain efficiency and ensuring adherence to IKEA's purchasing processes and standards. The supervisor works closely with the IKEA Food Manager and other stakeholders to meet operational needs and ensure that stocks are ordered efficiently and are up to standard, taking part in audits and ensuring vendor quality and safety measures.</p>
<h4>What you will do</h4>
<strong>Operational responsibilities</strong><br>
<li>Execute efficient and cost-effective purchasing of food, beverage, general, and operating equipment according to IKEA FOOD requirements.</li>
<li>Liaise with IKEA Food Manager and Kitchen Production Manager to secure all F&B requirements and provide alternatives, economical order quantity, and set the par stock levels for all items.</li>
<li>Ensure adherence to proper operating standards in the areas of purchasing, receiving, store, and goods issuing.</li>
<li>Maintain vendor performance file to ensure quality and consistency.</li>
<li>Conduct regular vendor inspections in partnership with Health & Safety leader and culinary leadership.</li>
<li>Follow IKEA purchasing policies and ensure product purchases are supported with three quotations for quality and price comparison approved by the Regional SO Team.</li>
<li>Thoroughly scrutinize receiving of all F&B items to ensure safety measures.</li>
<li>Implement monthly IFB stock takes according to set guidelines and prepare monthly discrepancy reports with follow-up control measures.</li>
<li>Work out quick solutions in case of overstock and/or shortage of products.</li>
<li>Recognize and build key relationships with matrix partners and ensure effective communication flow with all relevant stakeholders.</li>
<li>Process and document suppliers' requisitions in the NAVISON system.</li>
<li>Ensure cleanliness and organization of the IFB supplies and storages.</li>
<li>Ensure day-to-day functions of storekeepers are carried out in the department.</li>
<li>Familiarize with global food certifications and contribute to menu development considering sustainable and certified resources.</li>
<li>Perform physical activities such as lifting, bending, standing, climbing, or walking consistently.</li>
<strong>Financial responsibilities</strong><br>
<li>Coordinate with IKEA IFB Admin for invoice postings.</li>
<li>Read and analyze KPI and P&L reports.</li>
<h4>Required skills to be successful</h4>
<li>Advanced computer skills</li>
<li>Strong leadership and interpersonal skills</li>
<li>Analytical skills with a tactical approach</li>
<li>Effective multitasking and problem-solving capabilities</li>
<h4>What qualifies you for the role</h4>
<li>High school degree or equivalent; bachelor's degree in business administration, management, finance, or a related field preferred.</li>
<li>3-5 years of successful food purchasing experience from food trading, food retailing, or hotel and restaurant industries.</li>
<li>Ability to perform physical activities such as lifting up to 50 lbs unassisted, bending, standing, climbing, or walking consistently.</li>
<li>Familiarity with global food certifications and sustainable sourcing practices.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p>Key Responsibilities</p><ul><li>Respond to customer inquiries received through phone calls, WhatsApp, social media platforms, and company channels.</li><li>Introduce and promote the company's visa and tourism services to prospective clients.</li><li>Understand customer travel needs and recommend suitable visa solutions and travel packages.</li><li>Follow up with leads and convert inquiries into confirmed sales.</li><li>Build and maintain strong relationships with clients to ensure customer satisfaction.</li><li>Achieve monthly sales targets and contribute to company revenue growth.</li><li>Coordinate with Visa Consultants and Operations teams to ensure smooth service delivery.</li><li>Maintain accurate records of customer interactions, quotations, and sales activities.</li><li>Handle customer objections professionally and provide appropriate solutions.</li><li>Stay updated on visa requirements, tourism services, and company offerings.</li><li>Prepare quotations and clearly explain service fees, requirements, and procedures.</li><li>Conduct regular follow-ups with existing and potential customers to maximize conversion rates.</li><li>Ensure a professional customer experience throughout the sales process.</li><li>Support marketing campaigns and promotional activities when required.</li><li>Perform other sales-related duties assigned by management.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 2 years of experience in Sales, Telesales, Customer Service, Lead Generation, or Client Consultation.</li><li>Experience in achieving monthly sales targets.</li><li>Experience in the tourism, travel, visa, or immigration industry is a strong advantage.</li><li>Bachelor's degree in Business Administration, Marketing, Sales, Tourism, Hospitality, or a related field.</li><li>English proficiency: B2 level or above.</li><li>Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.</li><li>Strong communication, negotiation, and relationship-building skills.</li><li>Ability to work in a target-driven environment.</li></ul><p>Preferred Backgrounds</p><ul><li>Visa Sales Consultant</li><li>Travel Sales Consultant</li><li>Telesales Representative</li><li>Travel Consultant</li><li>Customer Service & Sales Representative</li><li>Immigration Sales Consultant</li><li>Business Development Executive</li></ul><p>Target Companies</p><ul><li>MG Immigration</li><li>Blue Sky Travel</li><li>Al Tayer Travel</li><li>Raya Travel</li><li>Akbar Travels</li></ul>
<ul><li><p>Identify and approach <strong>diving centers, water sports centers, and marine activity providers</strong> in Dahab and Sharm El Sheikh.</p></li><li><p>Present and promote the water sports application and explain its benefits to potential partners.</p></li><li><p>Visit diving centers and meet with owners, managers, and decision-makers to generate new business.</p></li><li><p>Acquire and onboard new diving centers and water sports providers onto the application.</p></li><li><p>Build and maintain strong, long-term relationships with partners.</p></li><li><p>Follow up with potential clients and convert leads into active partners.</p></li><li><p>Explain the application’s features, booking process, commercial benefits, and partnership terms.</p></li><li><p>Support new partners during the onboarding process and ensure they understand how to use the platform.</p></li><li><p>Monitor market trends, competitor activities, and customer needs within the diving and water sports sector.</p></li><li><p>Achieve monthly and quarterly sales and onboarding targets.</p></li><li><p>Maintain accurate records of leads, meetings, follow-ups, and converted accounts.</p></li><li><p>Collect feedback from diving centers and communicate it to the management/product team.</p></li><li><p>Represent the company professionally in meetings, events, and tourism-related activities.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>1–3 years of experience in sales, business development, or account management</strong>, preferably within tourism, diving, water sports, travel, or hospitality.</p></li><li><p>Previous experience dealing with <strong>diving centers or tourism businesses</strong> is highly preferred.</p></li><li><p>Excellent communication, negotiation, and presentation skills.</p></li><li><p>Strong ability to build relationships and generate new business.</p></li><li><p>Good knowledge of <strong>Dahab and/or Sharm El Sheikh tourism and diving markets</strong>.</p></li><li><p>Target-oriented, proactive, and self-motivated.</p></li><li><p>Good command of <strong>English</strong>; additional languages are an advantage.</p></li><li><p>Comfortable with field sales and frequent visits to diving centers.</p></li><li><p>Basic knowledge of CRM systems and Microsoft Office.</p></li><li><p>Ability to work independently and manage a field-sales schedule.</p></li></ul><p></p>
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<h4>Position overview</h4>
<p>We are seeking an experienced and service-driven lobby manager with a strong background in beverage operations to oversee the lobby experience and ensure exceptional guest service. The ideal candidate combines polished hospitality skills with solid knowledge of beverages, bar operations, and service standards.</p>
<p>The lobby manager will be responsible for creating a welcoming, energetic, and sophisticated lobby environment while supporting beverage service and coordinating closely with the front office, food & beverage, and other hotel departments.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Manage the daily operation and guest experience within the hotel lobby.</li>
<li>Welcome and engage guests, ensuring a warm, professional, and personalized experience.</li>
<li>Oversee lobby beverage service, including coffee, cocktails, mocktails, wines, spirits, and other beverage offerings.</li>
<li>Maintain high standards of beverage presentation, quality, and service.</li>
<li>Lead, coach, and motivate lobby and beverage service team members.</li>
<li>Monitor service levels and proactively resolve guest concerns or complaints.</li>
<li>Coordinate with food & beverage, front office, housekeeping, and events teams to ensure seamless operations.</li>
<li>Monitor beverage inventory, par levels, requisitions, and product availability.</li>
<li>Support beverage cost control, wastage reduction, and adherence to company standards.</li>
<li>Ensure compliance with hygiene, food safety, licensing, and responsible alcohol-service requirements.</li>
<li>Maintain the lobby’s appearance, ambiance, cleanliness, and overall presentation.</li>
<li>Assist with lobby activations, promotions, tastings, seasonal concepts, and special events.</li>
<li>Develop and maintain strong relationships with regular guests and VIPs.</li>
<li>Monitor guest feedback and identify opportunities to improve the lobby and beverage experience.</li>
<li>Prepare operational reports and communicate relevant issues and opportunities to management.</li>
<li>Ensure team members consistently follow SOPs, grooming standards, and service procedures.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 3–5 years of experience in hospitality, preferably in a hotel, lounge, bar, restaurant, or upscale food & beverage environment.</li>
<li>Previous supervisory or management experience is required.</li>
<li>Strong beverage knowledge, including cocktails, spirits, wine, coffee, mocktails, and contemporary beverage trends.</li>
<li>Experience with beverage service, inventory management, and cost control.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong guest-service mindset with the ability to handle VIP and high-profile guests professionally.</li>
<li>Confident leadership and team-management abilities.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Ability to work in a fast-paced, multicultural hospitality environment.</li>
<li>Professional appearance and excellent grooming standards.</li>
<li>Flexibility to work evenings, weekends, holidays, and during special events.</li>
<li>Hospitality, hotel management, or related qualification is preferred.</li>
<li>Relevant beverage certifications are an advantage.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Key competencies:</strong> Guest experience, beverage expertise, leadership, communication, problem solving, service excellence, commercial awareness, team development, attention to detail.</p>
<h4>Success in this role</h4>
<p>Success will be measured by delivering a consistently exceptional lobby experience, maintaining high beverage and service standards, developing a strong team culture, controlling beverage costs, and creating a lobby environment that encourages guest engagement, repeat visits, and positive feedback.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>Position Overview</p><br><p>We are seeking an experienced and service-driven <strong>Lobby Manager</strong> with a strong background in <strong>beverage operations</strong> to oversee the lobby experience and ensure exceptional guest service. The ideal candidate combines polished hospitality skills with solid knowledge of beverages, bar operations, and service standards.</p><br><p>The Lobby Manager will be responsible for creating a welcoming, energetic, and sophisticated lobby environment while supporting beverage service and coordinating closely with the Front Office, Food & Beverage, and other hotel departments.</p><br><p>Key Responsibilities</p><br><ul><li>Manage the daily operation and guest experience within the hotel lobby.</li><li>Welcome and engage guests, ensuring a warm, professional, and personalized experience.</li><li>Oversee lobby beverage service, including coffee, cocktails, mocktails, wines, spirits, and other beverage offerings.</li><li>Maintain high standards of beverage presentation, quality, and service.</li><li>Lead, coach, and motivate lobby and beverage service team members.</li><li>Monitor service levels and proactively resolve guest concerns or complaints.</li><li>Coordinate with Food & Beverage, Front Office, Housekeeping, and Events teams to ensure seamless operations.</li><li>Monitor beverage inventory, par levels, requisitions, and product availability.</li><li>Support beverage cost control, wastage reduction, and adherence to company standards.</li><li>Ensure compliance with hygiene, food safety, licensing, and responsible alcohol-service requirements.</li><li>Maintain the lobby’s appearance, ambiance, cleanliness, and overall presentation.</li><li>Assist with lobby activations, promotions, tastings, seasonal concepts, and special events.</li><li>Develop and maintain strong relationships with regular guests and VIPs.</li><li>Monitor guest feedback and identify opportunities to improve the lobby and beverage experience.</li><li>Prepare operational reports and communicate relevant issues and opportunities to management.</li><li>Ensure team members consistently follow SOPs, grooming standards, and service procedures.</li></ul><br>Qualifications<br><br><ul><li>Minimum <strong>3–5 years of experience</strong> in hospitality, preferably in a hotel, lounge, bar, restaurant, or upscale F&B environment.</li><li>Previous supervisory or management experience is required.</li><li>Strong <strong>beverage knowledge</strong>, including cocktails, spirits, wine, coffee, mocktails, and contemporary beverage trends.</li><li>Experience with beverage service, inventory management, and cost control.</li><li>Excellent communication and interpersonal skills.</li><li>Strong guest-service mindset with the ability to handle VIP and high-profile guests professionally.</li><li>Confident leadership and team-management abilities.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to work in a fast-paced, multicultural hospitality environment.</li><li>Professional appearance and excellent grooming standards.</li><li>Flexibility to work evenings, weekends, holidays, and during special events.</li><li>Hospitality, Hotel Management, or related qualification is preferred.</li><li>Relevant beverage certifications are an advantage.</li></ul><br>Additional Information<br><br><p>Key Competencies</p><br><p><strong>Guest Experience | Beverage Expertise | Leadership | Communication | Problem Solving | Service Excellence | Commercial Awareness | Team Development | Attention to Detail</strong></p><br><p>Success in This Role</p><br><p>Success will be measured by delivering a consistently exceptional lobby experience, maintaining high beverage and service standards, developing a strong team culture, controlling beverage costs, and creating a lobby environment that encourages guest engagement, repeat visits, and positive feedback.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking an experienced and detail-oriented Welder Supervisor to lead our welding operations team in Sharm El-Sheikh, Egypt. In this role, you will oversee daily welding activities, ensure quality standards are met, and foster a safe, productive work environment. The ideal candidate will combine strong technical welding expertise with proven leadership capabilities to drive operational excellence and team performance.</p><br><ul><li>Supervise and manage a team of welders, providing clear direction, performance feedback, and professional development opportunities</li><li>Ensure all welding work meets quality standards and specifications through regular inspections and testing</li><li>Maintain strict adherence to safety protocols, OSHA regulations, and company safety policies</li><li>Plan and schedule welding projects to optimize productivity and meet production deadlines</li><li>Conduct equipment maintenance checks and coordinate repairs to minimize downtime</li><li>Train team members on welding techniques, safety procedures, and new equipment operation</li><li>Analyze production data and identify opportunities for process improvement and efficiency gains</li><li>Document work progress, maintain accurate records, and prepare performance reports</li><li>Troubleshoot technical issues and implement corrective actions promptly</li><li>Communicate effectively with other departments to ensure seamless project coordination</li></ul><br>Qualifications<br><br><ul><li>Minimum 5 years of hands-on welding experience with proficiency in multiple welding processes</li><li>Minimum 2 years of supervisory or team leadership experience in a manufacturing or industrial environment</li><li>Strong knowledge of welding standards, quality assurance practices, and safety regulations</li><li>Proficiency in reading and interpreting technical drawings and welding specifications</li><li>Excellent organizational and time management skills with the ability to prioritize multiple tasks</li><li>Demonstrated ability to analyze problems and implement effective solutions</li><li>Strong interpersonal and communication skills with the ability to motivate and mentor team members</li><li>Proficiency in using welding equipment and related tools</li><li>Valid welding certification (AWS or equivalent)</li><li>Current First Aid and CPR certification</li><li>Preferred: Experience with scheduling software and budget management</li><li>Preferred: Knowledge of metallurgy and material properties</li><li>Preferred: Experience implementing process improvement initiatives</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals Hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<strong>Team leadership & management:</strong><br>
<li>Supervise, train, and develop the bar team to ensure they consistently deliver high-quality service and adhere to operational standards.</li>
<li>Maintain a positive and motivated team environment through coaching, mentoring, and feedback.</li>
<li>Oversee daily bar operations, ensuring efficient service and timely delivery of drinks to guests.</li>
<strong>Beverage expertise & innovation:</strong><br>
<li>Develop and curate creative cocktail menus that align with the restaurant's concept and guest preferences.</li>
<li>Keep up to date with the latest trends in the beverage industry, including new cocktail styles, spirits, and mixology techniques.</li>
<li>Ensure that bartenders are knowledgeable about the beverage menu, including drink ingredients, preparation techniques, and ideal pairings.</li>
<li>Provide recommendations to guests on specialty cocktails, wines, and other beverages.</li>
<strong>Guest service excellence:</strong><br>
<li>Ensure that all guests receive a memorable experience through personalized service, attention to detail, and an engaging approach.</li>
<li>Handle guest complaints or concerns promptly and professionally, ensuring swift resolution while maintaining high levels of guest satisfaction.</li>
<li>Foster strong relationships with regular guests, understanding their preferences and ensuring personalized service.</li>
<strong>Inventory & stock management:</strong><br>
<li>Oversee bar inventory, ensuring that the necessary supplies are stocked, including spirits, wine, and other beverages.</li>
<li>Coordinate with purchasing and suppliers to maintain stock levels, track usage, and order supplies as needed.</li>
<li>Conduct regular inventory checks and manage stock rotation to prevent wastage and ensure cost-effective use of resources.</li>
<strong>Health & safety compliance:</strong><br>
<li>Enforce all health, safety, and hygiene standards in the bar area, ensuring compliance with local regulations and internal policies.</li>
<li>Ensure the bar area is kept clean, organized, and safe for both staff and guests at all times.</li>
<li>Supervise the safe handling of alcohol, including monitoring guest consumption and preventing over-service.</li>
<strong>Upselling & revenue generation:</strong><br>
<li>Promote upselling of premium spirits, cocktails, and wine selections to enhance guest satisfaction and increase bar revenue.</li>
<li>Introduce innovative drink specials or themed promotions to boost sales and attract guests.</li>
<strong>Administration & reporting:</strong><br>
<li>Manage daily cash handling, including the accurate processing of payments, tips, and transactions.</li>
<li>Prepare daily, weekly, and monthly reports related to bar sales, inventory, and staff performance.</li>
<li>Collaborate with management on budgeting, cost control, and revenue generation strategies.</li>
<strong>Training & development:</strong><br>
<li>Conduct regular training sessions for bar staff to improve product knowledge, service standards, and mixology skills.</li>
<li>Ensure that all staff are well-versed in customer service practices, health and safety standards, and company policies.</li>
<strong>Special events & promotions:</strong><br>
<li>Plan and coordinate bar events, promotions, and themed nights to increase guest engagement and revenue.</li>
<li>Work closely with other departments (e.g., marketing and events) to organize and execute special events that feature signature cocktails or exclusive beverages.</li>
<strong>Problem resolution & continuous improvement:</strong><br>
<li>Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service.</li>
<li>Collect and act on guest feedback to continuously improve the quality of service and experience.</li>
<li>Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team.</li>
<strong>Additional responsibilities:</strong><br>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
<h4>Qualifications</h4>
<strong>Abilities, key competencies, and skills</strong><br>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<strong>Leading myself</strong><br>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
<strong>Leading others</strong><br>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
<strong>Leading the business</strong><br>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
<strong>Experience, certificates, education</strong><br>
<li>Experience: Minimum of 1-2 years in a supervisory role in bar operations, preferably in a high-end bar or restaurant or a luxury hospitality environment. Extensive knowledge of mixology, spirits, wines, and cocktail preparation.</li>
<li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li>
<li>Skills & attributes:
<ul>
<li>Strong leadership and people management skills.</li>
<li>Excellent interpersonal and communication abilities.</li>
<li>Attention to detail and strong organizational skills.</li>
<li>Proven ability to manage multiple priorities and meet deadlines.</li>
<li>Ability to handle confidential and sensitive information.</li>
<li>In-depth knowledge of beverage trends, mixology, and premium beverage offerings.</li>
<li>Proficiency in relevant software and MS Office Suite.</li>
<li>Professional and well-presented at all times.</li>
<li>Customer-centric approach with a passion for hospitality.</li>
<li>Proactive problem-solver with a solutions-oriented mindset.</li>
<li>Ability to work in a fast-paced, dynamic environment.</li>
<li>Must be able to handle multiple tasks and adapt to changing priorities.</li>
</ul>
</li>
<h4>Additional information</h4>
<p>What awaits you...</p>
<li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li></p><p></p>
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<h4>Team leadership & management:</h4>
<ul>
<li>Supervise, train, and develop the bar team to ensure they consistently deliver high-quality service and adhere to operational standards.</li>
<li>Maintain a positive and motivated team environment through coaching, mentoring, and feedback.</li>
<li>Oversee daily bar operations, ensuring efficient service and timely delivery of drinks to guests.</li>
</ul>
<h4>Beverage expertise & innovation:</h4>
<ul>
<li>Develop and curate creative cocktail menus that align with the restaurant's concept and guest preferences.</li>
<li>Keep up to date with the latest trends in the beverage industry, including new cocktail styles, spirits, and mixology techniques.</li>
<li>Ensure that bartenders are knowledgeable about the beverage menu, including drink ingredients, preparation techniques, and ideal pairings.</li>
<li>Provide recommendations to guests on specialty cocktails, wines, and other beverages.</li>
</ul>
<h4>Guest service excellence:</h4>
<ul>
<li>Ensure that all guests receive a memorable experience through personalized service, attention to detail, and an engaging approach.</li>
<li>Handle guest complaints or concerns promptly and professionally, ensuring swift resolution while maintaining high levels of guest satisfaction.</li>
<li>Foster strong relationships with regular guests, understanding their preferences and ensuring personalized service.</li>
</ul>
<h4>Inventory & stock management:</h4>
<ul>
<li>Oversee bar inventory, ensuring that the necessary supplies are stocked, including spirits, wine, and other beverages.</li>
<li>Coordinate with purchasing and suppliers to maintain stock levels, track usage, and order supplies as needed.</li>
<li>Conduct regular inventory checks and manage stock rotation to prevent wastage and ensure cost-effective use of resources.</li>
</ul>
<h4>Health & safety compliance:</h4>
<ul>
<li>Enforce all health, safety, and hygiene standards in the bar area, ensuring compliance with local regulations and internal policies.</li>
<li>Ensure the bar area is kept clean, organized, and safe for both staff and guests at all times.</li>
<li>Supervise the safe handling of alcohol, including monitoring guest consumption and preventing over-service.</li>
</ul>
<h4>Upselling & revenue generation:</h4>
<ul>
<li>Promote upselling of premium spirits, cocktails, and wine selections to enhance guest satisfaction and increase bar revenue.</li>
<li>Introduce innovative drink specials or themed promotions to boost sales and attract guests.</li>
</ul>
<h4>Administration & reporting:</h4>
<ul>
<li>Manage daily cash handling, including the accurate processing of payments, tips, and transactions.</li>
<li>Prepare daily, weekly, and monthly reports related to bar sales, inventory, and staff performance.</li>
<li>Collaborate with management on budgeting, cost control, and revenue generation strategies.</li>
</ul>
<h4>Training & development:</h4>
<ul>
<li>Conduct regular training sessions for bar staff to improve product knowledge, service standards, and mixology skills.</li>
<li>Ensure that all staff are well-versed in customer service practices, health and safety standards, and company policies.</li>
</ul>
<h4>Special events & promotions:</h4>
<ul>
<li>Plan and coordinate bar events, promotions, and themed nights to increase guest engagement and revenue.</li>
<li>Work closely with other departments (e.g., marketing and events) to organize and execute special events that feature signature cocktails or exclusive beverages.</li>
</ul>
<h4>Problem resolution & continuous improvement:</h4>
<ul>
<li>Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service.</li>
<li>Collect and act on guest feedback to continuously improve the quality of service and experience.</li>
<li>Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team.</li>
</ul>
<h4>Additional responsibilities:</h4>
<ul>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>Qualifications</h4>
<h4>Abilities / key competencies / skills</h4>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<h4>Leading myself</h4>
<ul>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
</ul>
<h4>Leading others</h4>
<ul>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
</ul>
<h4>Leading the business</h4>
<ul>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
</ul>
<h4>Experience / certificates / education</h4>
<ul>
<li>Experience: Minimum of 1-2 years in a supervisory role in bar operations, preferably in a high-end bar or restaurant or a luxury hospitality environment. Extensive knowledge of mixology, spirits, wines, and cocktail preparation.</li>
<li>Education: Bachelor’s degree in hospitality management, business administration, or a related field.</li>
<li>Skills & attributes:
<ul>
<li>Strong leadership and people management skills.</li>
<li>Excellent interpersonal and communication abilities.</li>
<li>Attention to detail and strong organizational skills.</li>
<li>Proven ability to manage multiple priorities and meet deadlines.</li>
<li>Ability to handle confidential and sensitive information.</li>
<li>In-depth knowledge of beverage trends, mixology, and premium beverage offerings.</li>
<li>Proficiency in relevant software and MS Office Suite.</li>
<li>Professional and well-presented at all times.</li>
<li>Customer-centric approach with a passion for hospitality.</li>
<li>Proactive problem-solver with a solutions-oriented mindset.</li>
<li>Ability to work in a fast-paced, dynamic environment.</li>
<li>Must be able to handle multiple tasks and adapt to changing priorities.</li>
</ul>
</li>
</ul>
<h4>Additional information</h4>
<p>What awaits you...</p>
<ul>
<li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>