Jobs in Tourism Sector in Egypt

Company Description Menatours is a premium travel services company operating through three main business segments across 19 offices in Egypt. Under the “Egypt Deluxe” brand, the Incoming Travel segment provides comprehensive services for individuals and groups visiting Egypt and the region. The Corporate Business segment supports Egyptian companies with professional travel management and 24/7 assistance. The Outbound Travel segment designs creative, luxury trips and journeys abroad for Egyptian travelers. This structure enables Menatours to offer tailored, high-quality travel solutions to a wide range of clients.<br>Role Description The Outgoing Tourism Specialist is a full-time, on-site role based in Cairo, responsible for designing and selling international travel packages for individual and group travelers. The role includes consulting with clients to understand their preferences and budgets, recommending destinations and itineraries, and arranging flights, hotels, tours, and transfers. The specialist will prepare quotations, manage bookings, handle changes or cancellations, and ensure accurate documentation and compliance with travel regulations. Daily tasks also involve coordinating with international partners and suppliers, maintaining up-to-date knowledge of global destinations and travel trends, and providing responsive, professional customer service before, during, and after trips. The role requires close collaboration with colleagues in sales, operations, and finance to support smooth trip execution and client satisfaction.<br>Qualifications<br> Strong customer service and client relationship skills, including the ability to understand traveler needs, provide clear guidance, and handle inquiries and complaints professionally. Sales and negotiation abilities, with experience in promoting travel packages, preparing offers, upselling services, and meeting individual or team sales targets. Organizational and administrative skills, including attention to detail, accurate documentation, and effective management of multiple bookings and deadlines. Communication skills in English and Arabic, both written and verbal, with the ability to interact confidently with clients, suppliers, and international partners. Familiarity with travel booking systems, GDS platforms, or tour operating tools, and proficiency in common office software (e.g., email, spreadsheets, word processing). Knowledge of international destinations, visa and travel requirements, and current tourism trends, especially for popular outbound markets. Ability to work on-site in Cairo in a fast-paced environment, collaborate in a team, and adapt to changing client requests or travel conditions. Previous experience in outbound tourism, travel agencies, or tour operations is highly desirable; a relevant degree or diploma in Tourism, Hospitality, Business, or a related field is an advantage.

Company Description Travel Yalla, founded in 2011, is a leading online travel agency recognized across Africa and the Middle East. The company was awarded Africa's Leading Online Travel Agency 2023 and has been named Egypt's Leading Online Travel Agency for three consecutive years. Travel Yalla operates with reputable regional and international credentials, including KSA License 37104308, Egypt License 1943, and IATA No. 90226710. The organization focuses on delivering reliable, high-quality travel services and curated experiences for a diverse customer base.<br>Role Description The Senior Outgoing Tour Operator is a full-time, on-site role based in Cairo, Egypt. This role is responsible for designing and managing international tour packages, including itinerary planning, pricing, and coordination with global suppliers and local partners. The Senior Outgoing Tour Operator handles customer inquiries, prepares customized travel proposals, processes reservations, and ensures smooth travel arrangements from booking to post-trip follow-up. Daily tasks include managing group and individual bookings, negotiating rates, optimizing sales opportunities, and maintaining accurate records in reservation systems. The role also involves collaborating with sales and customer service teams, monitoring market trends, and contributing to promotional campaigns to enhance Travel Yalla’s outgoing travel portfolio.<br>Qualifications<br> Strong experience in Travel & Tourism, including international destination knowledge and tour package creation. Proficiency in organizing Guided Tours and coordinating group itineraries and logistics. Solid background in Reservations, with hands-on experience using booking and GDS systems. Demonstrated Sales skills, with a track record of achieving or exceeding targets in travel services. Excellent Customer Service capabilities, with a focus on problem-solving and traveler satisfaction. Strong communication skills in English; Arabic fluency is highly beneficial. Attention to detail, organizational skills, and the ability to manage multiple bookings and deadlines. Previous experience in a senior or supervisory role within an outgoing tour department is preferred. Relevant diploma or degree in Tourism, Hospitality, Business, or a related field is advantageous.

Key Responsibilities: Identify and develop new business opportunities within the travel and tourism sector. Build and maintain strong relationships with travel agencies, tour operators, corporate accounts, hotels, destination management companies, and other business partners. Promote the company's tourism products, travel services, and destination experiences to existing and prospective clients. Generate qualified leads and convert prospects into long-term commercial partnerships. Conduct market research, competitor analysis, and industry monitoring to identify growth opportunities and market trends. Arrange and attend client meetings, sales presentations, networking events, workshops, and travel trade exhibitions. Support contracting processes and participate in commercial negotiations with business partners and suppliers. Maintain regular communication with existing clients to strengthen relationships, increase business volumes, and maximize customer retention. Achieve assigned sales targets, revenue objectives, and business development KPIs. Collaborate closely with operations, reservations, product, and customer service teams to ensure seamless service delivery and client satisfaction. Prepare and submit sales reports, pipeline updates, market intelligence reports, and business forecasts. Represent the company professionally at all times and act as a brand ambassador within the market. Assist management in developing and implementing strategic business development plans to expand market share and commercial partnerships. Identify opportunities for cross-selling and upselling products and services across the company portfolio.<br>Required Skills:Bachelor's degree in Business Administration, Marketing, Tourism Management, Hospitality Management, or a related field. Minimum 2–5 years of experience in Business Development, Sales, Account Management, or Tourism Industry Partnerships. Previous experience as a Hotel Concierge or Front Office Executive is mandatory. Proven ability to establish and maintain B2B relationships and achieve sales targets. Excellent communication, negotiation, presentation, and networking skills. Ability to build and maintain professional business relationships. Self-motivated and target-oriented personality. Fluency in English and Arabic, both written and spoken, additional European languages are considered a strong advantage. Strong networking and market development capabilities. Strong understanding of the Egyptian tourism and travel industry. Strong commercial awareness and customer-focused mindset. Proficiency in Microsoft Office applications and CRM systems. A valid Egyptian driving license is mandatory.

English-Speaking Tour Operator<br><br>Experience in a Tour Operator role is a must

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> WE’RE HIRING | Sales Executive – (B2B)</p><p>Looking for your next career move in B2B Sales?</p><p>True Dream Tours is looking for a motivated and results-driven Sales Executive to join our growing team.</p><p><br></p><p> Location: Mohandessin, Giza</p><p> Work Mode: On-site</p><p><br></p><p> Job Description</p><p>✔️ Visit travel agencies and corporate partners to introduce True Dream Tours' services.</p><p>✔️ Build and maintain strong relationships with travel agencies and business partners.</p><p>✔️ Identify new business opportunities and generate new B2B accounts.</p><p>✔️ Negotiate and close business deals.</p><p>✔️ Follow up with clients to maximize business opportunities.</p><p>✔️ Achieve monthly sales targets.</p><p><br></p><p> Requirements</p><p>✔️ Bachelor's Degree is required.</p><p>✔️ 1–3 years of experience in B2B Sales, Business Development, or the Tourism industry.</p><p>✔️ Very Good English (Spoken &amp; Written).</p><p>✔️ Strong communication, negotiation, and relationship-building skills.</p><p>✔️ Target-driven with a passion for achieving sales goals.</p><p>✔️ Willingness to conduct client visits and field sales activities.</p><p><br></p><p> What We Offer</p><p>✅ Attractive Basic Salary</p><p>✅ Attractive Commission Scheme</p><p>✅ Professional Training Program</p><p>✅ Clear Career Growth Opportunities</p><p>✅ Professional &amp; Supportive Work Environment</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>B2B Sales | Business Development | Tourism Sales | Travel Agency Sales | Corporate Sales | Client Relationship Management | Lead Generation | Negotiation | Account Management | Field Sales</p></div>

Company Description Travitell Egypt is a travel and tourism company serving both corporate and individual travelers with comprehensive tour and travel solutions. The company specializes in domestic tourism within Egypt, as well as inbound and outbound tourism services for international visitors and travelers. Travitell Egypt designs tailored travel experiences, ranging from short religious visits to extended pilgrimage and heritage tours. The organization focuses on professional service, reliability, and cultural insight to create meaningful journeys for diverse client groups. Role Description The Religious Tourism Consultant is a full-time, on-site role based in Heliopolis, responsible for designing, promoting, and coordinating religious and pilgrimage-focused travel packages. This role includes researching religious sites and routes, developing itineraries aligned with clients’ spiritual and cultural interests, and preparing detailed travel proposals and cost estimates. The consultant communicates directly with clients to understand their needs, provides guidance on travel options and requirements, and manages bookings for transportation, accommodation, and guided tours. Day-to-day tasks also involve collaborating with local and international partners, ensuring compliance with travel regulations, handling trip-related documentation, and providing after-sales support to maintain high levels of customer satisfaction. Qualifications Strong knowledge of religious tourism destinations, pilgrimage routes, and cultural heritage sites, particularly in Egypt and key regional locations. Experience in travel planning, itinerary design, and tour operations, including booking flights, accommodation, and ground transportation. Customer service and client relationship skills, with the ability to communicate clearly, manage expectations, and resolve issues efficiently. Organizational and time-management skills to handle multiple trips, coordinate logistics, and meet deadlines under pressure. Proficiency in English; Arabic language skills are highly beneficial. Additional languages relevant to key source markets are a plus. Familiarity with travel booking systems, office software (e.g., Word, Excel), and online communication tools. Understanding of visa processes, travel documentation, and basic international travel regulations. Bachelor’s degree in Tourism, Hospitality, Business, or a related field preferred; relevant work experience in travel or religious tourism can substitute. Ability to work on-site in Heliopolis, collaborate with diverse teams, and maintain a respectful, inclusive approach to different faiths and cultures.

Hotel Sales Manager Location: Sheikh Zayed, Giza, Egypt Employment Type: Full-time About Seven Stays Seven Stays is a fast-growing hospitality company operating multiple serviced apartment and hotel properties across Cairo and the North Coast. We are looking for an experienced Hotel Sales Manager to join our team and help grow our corporate and travel trade business. Responsibilities Develop and maintain relationships with travel agencies, tour operators, and corporate clients. Identify and secure new business opportunities. Negotiate corporate and travel agency contracts. Respond promptly to sales inquiries and partnership emails. Prepare quotations, proposals, and corporate agreements. Follow up on leads and convert them into long-term business. Work closely with the Reservations and Operations teams to maximize occupancy and revenue. Represent Seven Stays at sales meetings, networking events, and industry events when required. Achieve monthly sales targets and contribute to the company's growth. Requirements Minimum 3 years of experience in hotel sales is mandatory. Previous experience working for a hotel or hotel group is mandatory. Applicants without hotel industry experience will not be considered. Experience with recognized hotel groups such as JAZ Hotels, Travco Group, Hilton, Marriott, Steigenberger, Accor, or similar is highly preferred. Strong network of travel agencies, tour operators, and corporate clients. Excellent communication, negotiation, and presentation skills. Fluent in English and Arabic. Proficient in Microsoft Office (Excel, Word, Outlook). If you have a proven track record in hotel sales and are passionate about growing business in the hospitality industry, we'd love to hear from you.

<p>Answers incoming calls, connects them to the appropriate extensions and takes down messages when necessary. Receives and places long distance and overseas calls; computes and records charges, informs guest and forwards charges immediately to Front Office Cashier. Screens incoming calls for guest when requested. Updates room rack in Telephone Exchange. Handles wake-up calls and requests for directory assistance from guests; gives general information to guests. Handles emergency communications for the hotel. Maintains cleanliness and order of work area. Performs duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's in Tourism , Languages or any related Field.</li><li>- ( 0-3 ) years experience working with Opera or a related system.</li><li>- Fluency in English is a must.</li><li>- Additional languages are a plus.</li></ul>

Restaurant Manager Lazib Inn Resort | Tunis Village, Fayoum<br>Lazib Inn Resort is looking for a passionate and experienced Restaurant Manager to lead the restaurant team and deliver refined, memorable dining experiences to our guests.<br>Key Responsibilities:• Manage the restaurant’s daily operations and service flow• Lead, train, schedule, and motivate the restaurant team• Ensure consistently high standards of service, cleanliness, and presentation• Welcome guests and handle requests or feedback professionally• Coordinate closely with the kitchen and F&B teams to ensure smooth service• Monitor inventory, supplies, and operational requirements• Ensure compliance with hygiene, health, safety, and food-service standards• Identify opportunities to improve service quality and overall guest satisfaction<br>Requirements:• Previous experience in the same position within a hotel or resort• Strong leadership and restaurant-management skills• Excellent command of spoken and written English• Excellent communication and interpersonal skills• Strong attention to detail and the ability to work under pressure• A guest-focused approach and passion for exceptional hospitality To apply, please send your CV to:???? hisham.mahmoud@lazibinn.com???? 01092295043Please mention “Restaurant Manager” in the email subject line.#Lazib Inn #Hiring #Restaurant Manager #Hospitality Careers #Hotel Jobs #Fayoum Jobs

Application Deadline: 1 October 2026Department: Spa & Recreation Location: Egypt - Cairo<br><br>Description<br><br>SCOPE<br><br>To take 100% responsibility to ensure you deliver and exceed the guests’ expectations in accordance with Resense’s spa vision, core values and all related brand standards, procedures and policies. <br><br><br><br>Key Responsibilities<br><br>OVERALL OBJECTIVES / MAIN RESPONSIBILITIESTo deliver the whole spa experience to a high standard and ensure the guests’ needs are cared for in alignment with Resense training and all standard operating procedures. ‘Care for the guests’ from beginning to end. To ‘connect’ and communicate with your guests. Get to know and understand them and record preferences and information as required. Go above and beyond to accommodate guests’ needs and requests. Greet all clients with name recognition, a welcoming smile and a clear but soft tone of voice. To engage directly with the guest, LISTEN and anticipate their needs with genuine and sincere attitude. Be fully knowledgeable of Resense Spa treatments, services and products, able to advise guests as to the relevance and suitability of treatments according to the guest’s needs. To consult and advise guests as to a sequence of treatments or a programme in both the spa & fitness. To recognize and acknowledge all spa and fitness guests and members, remembering their names and any other relevant details. To organize scheduling to maximize use of time and profitability whilst ensuring that the client’s needs are of first importance. To co-ordinate guests. Consultation records with the Therapists. Respond to guest’s bookings and queries in a professional manner. Promote and up-sell spa services and retail sales. Record reservations and manage the appointment schedule ensuring the update and management of client profiles. Conduct confirmation calls. To be responsible for all billing procedures at the reception desk and the correct reconciliation of funds at the close of each shift and at the end of the day’s work. Complete daily opening procedures and check lists per relevant area daily. Ensure the reception area is clean and presentable at all times. Coordinate availability of treatments and staff to ensure prompt service according to the relevant skills of the therapists. Assist with administration duties such as, purchasing, receiving and inventory reporting. To have a professional attitude at all times, particularly with regard to punctuality, appearance and general manner. To ensure that all administrative procedures run professionally and prepare daily reports as required. To supervise and conduct the safety of users and equipment in the spa and receive training to ensure that all relevant legislation pertaining to the Health and Safety and Health and Hygiene standards are implemented and monitored within the spa. To recognize the importance of ‘‘connecting with the guest’ in every aspect of your role. Must attend all training courses as deemed necessary by the Spa Manager. To participate in training and personal development programs within the spa.. To perform any other duties deemed reasonable by Management. To be responsible for preparing the reception for the next shift. Ensuring all messages have been passed on before leaving and that adequate supplies of all public information material are available. Hygiene standards are strictly monitored and followed. Quality audit results are 85% and above. When all the Spa guests are 100% satisfied with the Spa services. Receptionist is the first and last impression of the spa, therefore must be very professional and create an experience for the guests. Greets all visitors to the Spa and Wellness Centre in a warm and sincere manner, invites them to sign the consultation form. Provides them with assistance such as lockers, towels, bathrobes or information concerning our services and facilities in a prompt and efficient manner. For visitors interested in a membership at the Wellness Centre, promotes the services by providing information and offering a tour of our facilities. Assists new members in filling out the membership application form correctly. And indorse to the team. Handles all Spa cashier transactions such as Retail, daily Spa revenue or any other fees from guests then issues a receipt. Targets must be reached, a direct responsibility for revenue via upselling, bookings and retail is one of the main focus points. At the end of the shift balances the cash register. Receives all incoming telephone calls to the Spa according to the hotel standards, provides/receives information, takes appropriate actions such as booking or refers the matter to the relevant persons to handle. Liaises with therapists in case of bookings and / or cancellations from members / guests. Upon visitor’s departure from the Spa and Wellness Centre, thanks them for their visit and invites them to return. Daily, Weekly and Monthly reports to be completed with details. Makes handover report written and verbal if possible for the receptionist on the next shift. Before each shift reads handover report. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br><br><br>Skills, Knowledge and Expertise<br><br>NATIONALITY: Eligible for a working permit in country of hire<br><br>EDUCATION:Business Administration/Personal Assistant/Secretary Certificate an advantage. Sales and/or customer service training an advantage. Knowledge of Natural Therapies. (Preferable) EXPERIENCE: One (1) year reception experience in an international SPA. <br><br>LANGUAGE: Ability to work and communicate in a multinational environment:Local language – excellent oral and written skills (as applicable) English – excellent oral and written skills Additional language - beneficial COMPETENCIES: Include the skills the candidate must have to fill this<br>Position:Client facing experience within reception or front of house. Telephone system. Business writing. Public relations and marketing. Stock and retail management. High levels of customer service. Industry analysis. TECHNICAL COMPETENCIES:Telephone system operations. Computer literate with experience of ‘in house’ booking/database systems. Desktop publishing an advantage.<br>Experience within 7 day operation. Good level of education. INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:People Oriented Passionate for European luxury Entrepreneurial Straightforward Excellent communication and interpersonal skills with superb presentation and grooming Strong management skills and ability to inspire those in others Experience in revenue management would be an advantage Analytical and problem solving skills and execution of work OTHER SKILLS: Depending on region and property.

Application Deadline: 1 October 2026Department: Spa & Recreation Location: Egypt - Cairo Compensation: EGP0 / month<br><br>Description<br><br>SCOPE<br><br>To take 100% responsibility to ensure you deliver and exceed the guests’ expectations in accordance with Resense’s spa vision, core values and all related brand standards, procedures and policies.<br><br><br><br>Key Responsibilities<br><br>MAIN RESPONSIBILITIES<br><br>• To deliver treatments and whole spa experience to high standard and ensure the guests’ needs are cared for. This means tailoring treatments where needed in accordance with Resense training.<br><br>• To ‘connect’ and communicate with your guests. Get to know and understand them and record preferences and information as required.<br><br>• To be very knowledgeable of all treatments offered and aware of any promotions on offer at any given time.<br><br>• Ensure that the handover is completed in the guest journey as per the outlined standard, follow up on treatment experience, expectations and satisfaction and act on any discrepancies.<br><br>• Following scheduled roster and daily appointment schedule.<br><br>• Manage levels of professional stock and supplies.<br><br>• Reference and abide by the spa’s standard operating procedures & policies.<br><br>• Day to day responsibility for equipment, products, cleanliness and hygiene of the treatment areas & rooms.<br><br>• Responsible for achieving sales targets as set by the Spa Manager/Head Therapist.<br><br>• Assist with demonstrations/ events as required.<br><br>• Must adhere to training as set down by the Spa Manager and Head Therapist.<br><br>• To use the correct quantities of products as specified by the manufacturer and not exceed that amount.<br><br>• To supervise and conduct the safety of users and equipment at the Spa and to receive training to ensure that all relevant legislation pertaining to the Health and Safety and Hygiene standards are implemented and monitored within the spa.<br><br>• To maintain a high standard of appearance and personal hygiene as per Resense policy.<br><br>• To always be punctual and prepared in advance of treatments.<br><br>• Ensure that daily sales figures are accurately recorded.<br><br>• To be adaptable and accountable for all actions.<br><br>• To cover reception as and when required.<br><br>• Courtesy to guests and other members of staff at all times<br><br><br><br>Skills, Knowledge and Expertise<br><br>NATIONALITY: Eligible for a working permit in a country of hire.<br><br>EDUCATION:Internationally recognized massage certificate. Internationally recognized beauty therapy certificate. Experience with advanced cosmetology. (an advantage) Aromatherapy certificate. First aid and CPR certificate. (an advantage) Knowledge of natural therapies. EXPERIENCE: To fill the position, one of the following is required:<br><br>Three(3) years spa therapy. LAMGUAGE: Ability to work and communicate in a multinational environment:Local language – excellent oral and written skills (as applicable) English – excellent oral and written skills Additional language - beneficial COMPETENCIES: Include the skills the candidate must have to fill this<br>Position:Operations management. Financial reporting and budgeting. Human resource management. Public relations and marketing. Stock and retail management. High levels of customer service. Industry analysis. Strong leadership skills. TECHNICAL COMPETENCIES:Computer literate (mid-advanced level) Business writing. INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:People Oriented Passionate for European luxury Entrepreneurial Straightforward Excellent communication and interpersonal skills with superb presentation and grooming Strong management skills and ability to inspire those in others Experience in revenue management would be an advantage Analytical and problem solving skills and execution of work<br><br>Benefits<br><br>About Kempinski<br><br>Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.

<p>Promote and sell travel packages, tourism services, hotel reservations, and related travel solutions to individual and corporate clients. Generate new leads through networking, referrals, direct outreach, and market research. Build and maintain strong relationships with B2B clients, corporate accounts, and individual customers. Understand client travel requirements and prepare suitable quotations and travel proposals. Follow up on inquiries, quotations, and potential opportunities to convert them into confirmed bookings. Achieve monthly sales targets and contribute to overall business growth. Coordinate with the operations and airline teams to ensure accurate bookings and smooth client service. Maintain updated client records and sales activity reports. Stay informed about travel destinations, tourism products, market trends, and competitor offerings.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 5 years of experience in tourism sales, with proven B2B and B2C sales exposure. Strong ability to generate leads independently and manage the full sales cycle. Proven record of achieving sales targets. Excellent communication, negotiation, and relationship-building skills. Good knowledge of tourism products, travel packages, and customer requirements.</p>

<p><strong>Application Deadline: </strong>30 November 2026</p><p><strong>Department: </strong>Spa &amp; Recreation</p><p><strong>Location: </strong>Egypt - Cairo<br><br></p><strong>Description<br><br></strong>Royal Maxim Palace Kempinski<br><br><strong>SCOPE<br><br></strong>To take 100% responsibility for assisting the Spa Manager to manage a successful Resense spa via leading the spa team effectively to deliver and exceed the guests’ expectations and maximize profitability in accordance with Resense’s spa vision, core values and all related brand standards, procedures &amp; policies.<br><br><br><strong>MAIN RESPONSIBILITIES<br><br></strong><strong>Operating:<br></strong>• To perform treatments<br>• To oversee the spa in absence of the Spa Manager and have a clear understanding of, and to always work in line with, all related standards, core values, visions and goals of Resense Spa.<br>• Provide a service that is responsible, continuous, spontaneous, personal and genuine. This requires a very high level of communication and social skills to take responsibility for the whole team.<br>• Actively contributing in and directing all meetings as necessary.<br>• Take responsibility for ensuring maximised booking &amp; service delivery of guest journey by concierges &amp; therapists from beginning to end.<br>• Take full responsibility for assisting the Spa Manager in reviewing all suggestions and comments from staff and guests and making necessary adjustments.<br>• Full responsibility for assisting the Spa Manager monitoring all facility and service standards and keeping him/her up to date of any operational opportunities.<br>• To deal with problems, enquiries and complaints from Spa clientele &amp; informing the Spa Manager. <br>• To ensure that the Health and Safety Policy and Procedures are implemented and monitored in particular with relation to cleanliness and hygiene.<br>• To maintain and update equipment, product, service and standards as required.<br>• To take care of Spa &amp; Fitness Centre guests and members in an individually focused and conscious way. To know and remember their names, preferences and to acknowledge and make them feel cared for in the spa.<br>• To ensure all spa team members are following the training &amp; procedures for the guest journey and that sales of treatments and products are maximised.<br>• To ensure that a high standard of cleanliness is maintained throughout the facility at all times.<br><br><strong>Finance<br></strong>• To assist in achieving agreed commercial targets at the spa through the planned coordinated development of the facility and the implementation of the treatment and activity programme. <br>• To liaise with the Spa Manager on forecasts, stock levels, requisitions, budget, targets etc. and ensure a par stock level appropriate to business demands.<br><br><strong>Recruitment and Training<br></strong>• To motivate, encourage and drive the team, and to maintain the correct level of professional and qualified personnel, overseeing all facilities and activities within the spa.<br>• To be responsible for instigating progressive, professional and wellorganised training and assessment of staff and to conduct performance appraisals as required. Oversee weekly schedules, attendance sheets, and sick leave and holiday arrangements. <br>• Supervise spa therapists, concierges &amp; attendants, answering queries and identify training needs.<br>• Develop the therapists’ roster and assist the concierges with the appointment schedule.<br>• Ensure the spa’s operating procedures and policy manuals are implemented and updated as required with the approval of Resense and assist with the development and updating of the spa menu.<br><br><strong>Reporting<br></strong>• Assisting the Spa Manager tracking and developing statistical reporting.<br>• Keeping accurate and up-to-date records and statistics on the spa employees.<br><br><strong>Purchasing:<br></strong>• Will take full responsibility for assisting the Spa Manager to monitor operating supplies for the spa department and to generate necessary purchase requisitions.<br><br><br><br><br><br><strong>Key Responsibilities<br><br></strong><strong>MAIN RESPONSIBILITIES<br><br></strong><strong>Operating:<br></strong>• To perform treatments<br>• To oversee the spa in absence of the Spa Manager and have a clear understanding of, and to always work in line with, all related standards, core values, visions and goals of Resense Spa.<br>• Provide a service that is responsible, continuous, spontaneous, personal and genuine. This requires a very high level of communication and social skills to take responsibility for the whole team.<br>• Actively contributing in and directing all meetings as necessary.<br>• Take responsibility for ensuring maximised booking &amp; service delivery of guest journey by concierges &amp; therapists from beginning to end.<br>• Take full responsibility for assisting the Spa Manager in reviewing all suggestions and comments from staff and guests and making necessary adjustments.<br>• Full responsibility for assisting the Spa Manager monitoring all facility and service standards and keeping him/her up to date of any operational opportunities.<br>• To deal with problems, enquiries and complaints from Spa clientele &amp; informing the Spa Manager. <br>• To ensure that the Health and Safety Policy and Procedures are implemented and monitored in particular with relation to cleanliness and hygiene.<br>• To maintain and update equipment, product, service and standards as required.<br>• To take care of Spa &amp; Fitness Centre guests and members in an individually focused and conscious way. To know and remember their names, preferences and to acknowledge and make them feel cared for in the spa.<br>• To ensure all spa team members are following the training &amp; procedures for the guest journey and that sales of treatments and products are maximised.<br>• To ensure that a high standard of cleanliness is maintained throughout the facility at all times.<br><br><strong>Finance<br></strong>• To assist in achieving agreed commercial targets at the spa through the planned coordinated development of the facility and the implementation of the treatment and activity programme. <br>• To liaise with the Spa Manager on forecasts, stock levels, requisitions, budget, targets etc. and ensure a par stock level appropriate to business demands.<br><br><strong>Recruitment and Training<br></strong>• To motivate, encourage and drive the team, and to maintain the correct level of professional and qualified personnel, overseeing all facilities and activities within the spa.<br>• To be responsible for instigating progressive, professional and wellorganised training and assessment of staff and to conduct performance appraisals as required. Oversee weekly schedules, attendance sheets, and sick leave and holiday arrangements. <br>• Supervise spa therapists, concierges &amp; attendants, answering queries and identify training needs.<br>• Develop the therapists’ roster and assist the concierges with the appointment schedule.<br>• Ensure the spa’s operating procedures and policy manuals are implemented and updated as required with the approval of Resense and assist with the development and updating of the spa menu.<br><br><strong>Reporting<br></strong>• Assisting the Spa Manager tracking and developing statistical reporting.<br>• Keeping accurate and up-to-date records and statistics on the spa employees.<br><br><strong>Purchasing:<br></strong>• Will take full responsibility for assisting the Spa Manager to monitor operating supplies for the spa department and to generate necessary purchase requisitions.<br><br><br><br><strong>Skills, Knowledge and Expertise<br><br></strong><strong>NATIONALITY: </strong>Eligible for a working permit in country of hire.<br><br><strong>EDUCATION:</strong><ul><li>Business administration qualification. (an advantage)</li><li>Beauty/spa therapist qualification. (an advantage)</li><li>Experience with Advanced Cosmetology. (an advantage)</li><li>First Aid and CPR Certificate.</li></ul><strong>EXPERIENCE:</strong> To fill the position, <strong>one</strong> of the following is required:<br><br><ul><li>1-2 years’ spa management experience in an international standard spa.</li><li>Previous experience in a 5 star hotel spa.</li></ul><strong>LANGUAGE: </strong>Ability to work and communicate in a multinational environment:<ul><li>Local language – excellent oral and written skills (as applicable)</li><li>English – excellent oral and written skills</li><li>Additional language - beneficial</li></ul><strong>COMPETENCIES: </strong>Include the skills the candidate must have to fill this<br>Position:<ul><li>Operations management.</li><li>Financial reporting and budgeting.</li><li>Human resource management.</li><li>Public relations and marketing.</li><li>Stock and retail management.</li><li>High levels of customer service.</li><li>Industry analysis.</li><li>Strong leadership skills.</li></ul><strong>TECHNICAL COMPETENCIES:</strong><ul><li>Computer literate (mid-advanced level)</li><li>Business writing.</li></ul><strong>INDIVIDUAL</strong> <strong>CHARACTERISTICS: </strong>To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:<ul><li>People Oriented</li><li>Passionate for European luxury</li><li>Entrepreneurial</li><li>Straightforward</li><li>Excellent communication and interpersonal skills with superb presentation and grooming</li><li>Strong management skills and ability to inspire those in others </li><li>Experience in revenue management would be an advantage</li><li>Analytical and problem solving skills and execution of work</li></ul><strong>OTHER SKILLS: </strong>Depending on region and property.<br><br><br><br><strong>Benefits<br><br></strong><strong>About Kempinski<br><br></strong>Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.<br>

<p><strong>About Pure Arabia</strong></p><p>Pure Arabia is an award-winning Destination &amp; Event Management Company with offices in Dubai, Muscat and Cairo. We deliver incentives, conferences, exhibitions, team building and live events across the UAE, Oman and Egypt. We're led by Managing Partners Zaki and Eslam Badawi, who have more than 20 years in the MICE industry. In 2026 we won Bronze for Best Destination Management Company at the M&amp;IT Awards.</p><p><br></p><p><strong>The role</strong></p><p>We're looking for a MICE Specialist to join our Cairo office. You'll help plan and deliver incentive trips, conferences and corporate events for international clients in Egypt. You'll work on each project from the first brief through to the last guest's departure.</p><p><br></p><p><strong>What you'll do</strong></p><ul><li>Turn client briefs into creative, well-costed proposals and itineraries for Egypt (Cairo, Giza, Luxor, Aswan, Red Sea, Alexandria)</li><li>Source and negotiate with hotels, venues, DMC suppliers, transport, guides and entertainment</li><li>Build budgets, costings and supplier contracts, and keep project files and margins accurate</li><li>Run on-site operations: arrivals, transfers, excursions, gala dinners, conferences and team-building activities</li><li>Be the day-to-day contact for clients and our international partner offices</li><li>Keep up with Egypt's venues, new openings and experiences to keep our offer fresh</li><li>Work closely with the Dubai and Muscat teams on multi-destination programmes</li></ul><p><br></p><p><strong>What we're looking for</strong></p><ul><li>3–5 years' experience in MICE, a DMC, incentive travel or event management in Egypt</li><li>A strong network of hotels, venues and suppliers in Egypt</li><li>Proven experience writing proposals and costings for international corporate groups</li><li>Fluent English and Arabic (French, German, Italian or Spanish is a plus)</li><li>Highly organised, calm under pressure, with strong attention to detail</li><li>Confident with Excel/Google Sheets and PowerPoint</li><li>Flexible with hours and travel during events</li></ul><p><br></p><p><strong>Why join us</strong></p><ul><li>A small, award-winning team where your work is visible</li><li>Varied international clients and high-profile programmes</li><li>Chances to work on events across the UAE, Oman and Egypt</li><li>A competitive package based on experience</li></ul><p><br></p><p><strong>How to apply</strong></p><p>Apply on LinkedIn or send your CV to info@pure-arabia.com with the subject line "MICE Specialist – Egypt".</p>

Egybell is hiring a Contracting Executive for a leading Travel agency in El Mohandessin.<br><br>Qualifications:Bachelor's degree in Tourism or a related field.2–4 years of experience in hotel contracting, product management, travel operations, or a similar role within the travel and tourism industry. Excellent written and verbal communication skills in English. Strong understanding of hotel contracting, pricing strategies, markups, promotions, allotments, and hotel distribution. Experience reviewing hotel contracts and validating rates, terms, and conditions to ensure accuracy and consistency. Knowledge of hotel optimization processes, rate competitiveness, and revenue management principles. Ability to analyze optimization reports, lost booking reports, and market trends to identify issues and recommend corrective actions. Strong negotiation and relationship management skills . Experience coordinating with cross-functional teams, including Product, Sales, Reservations, Finance, Internet, and Data Entry. Proficiency in Microsoft Office, particularly Excel, and experience using hotel contracting, CRS, or travel management systems. Ability to manage multiple hotel portfolios, prioritize tasks, and meet operational deadlines. Proactive mindset with the ability to identify opportunities for product enhancement and support continuous business growth.<br>Key Responsibilities:• Reviews contracts received from the Contracting Manager and responsible for verifying that contract details and rates are accurate, consistent, and aligned across the system and partners agreements.• Responsible for the creation of the Hotel profile on the system using all required data.• Responsible for ensuring the proper transfer of contracts to the Data Entry Executive.• Review the hotel & set it live with the base markup.• Work on the hotel as per the Optimization Process.• Review The Optimization Reports coming from the Internet team daily and should provide daily feedback for each uncompetitive product with its corrective action as per the process.• Review the daily Lost Bookings reports and should provide daily feedback for each lost booking with its corrective action per the process.• Communicate with the hotels to maintain the product and keep the rate competitiveness.• Monitor the product list to make sure it is producing daily.• Follow the calendar for key events to get special deals.• Always share the special Deals & the New Products with the Internet & Commercial Team.• Responsible for reviewing the noncompetitive products.• Internet Team will send weekly & Monthly report collecting all the above outcomes for evaluation.• Work closely with internal departments (Product, Sales, Reservations, Finance) to ensure smooth operations and data accuracy.

Egybell is hiring a Contracting Executive for a leading Travel agency in El Mohandessin.<br>Key Responsibilities:• Reviews contracts received from the Contracting Manager and responsible for verifying that contract details and rates are accurate, consistent, and aligned across the system and partners agreements.• Responsible for the creation of the Hotel profile on the system using all required data.• Responsible for ensuring the proper transfer of contracts to the Data Entry Executive.• Review the hotel & set it live with the base markup.• Work on the hotel as per the Optimization Process.• Review The Optimization Reports coming from the Internet team daily and should provide daily feedback for each uncompetitive product with its corrective action as per the process.• Review the daily Lost Bookings reports and should provide daily feedback for each lost booking with its corrective action per the process.• Communicate with the hotels to maintain the product and keep the rate competitiveness.• Monitor the product list to make sure it is producing daily.• Follow the calendar for key events to get special deals.• Always share the special Deals & the New Products with the Internet & Commercial Team.• Responsible for reviewing the noncompetitive products.• Internet Team will send weekly & Monthly report collecting all the above outcomes for evaluation.• Work closely with internal departments (Product, Sales, Reservations, Finance) to ensure smooth operations and data accuracy.<br>Qualifications Bachelor's degree in Tourism or a related field.2–4 years of experience in hotel contracting, product management, travel operations, or a similar role within the travel and tourism industry. Excellent written and verbal communication skills in English.<br>Strong understanding of hotel contracting, pricing strategies, markups, promotions, allotments, and hotel distribution. Experience reviewing hotel contracts and validating rates, terms, and conditions to ensure accuracy and consistency. Knowledge of hotel optimization processes, rate competitiveness, and revenue management principles. Ability to analyze optimization reports, lost booking reports, and market trends to identify issues and recommend corrective actions. Strong negotiation and relationship management skills . Experience coordinating with cross-functional teams, including Product, Sales, Reservations, Finance, Internet, and Data Entry. Proficiency in Microsoft Office, particularly Excel, and experience using hotel contracting, CRS, or travel management systems. Ability to manage multiple hotel portfolios, prioritize tasks, and meet operational deadlines. Proactive mindset with the ability to identify opportunities for product enhancement and support continuous business growth.

Department: Food & Beverage Location: Egypt - Safaga<br><br>Description<br><br>The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.<br><br>Key Responsibilities<br><br>Responsible to Assistant Restaurant Manager / Restaurant Manager Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. A courteous, professional, and efficient service is provided at all times. All duties and tasks are performed as per the tasks required at the outlet. Be knowledgeable of all services and products offered by the hotel. Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned. Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives. Monitor operating supplies, and equipment and reduce spoilage and wastage successfully. Ensure that the place of work and surrounding area is kept clean and organized at all times. Successfully perform opening and closing procedures established for the assigned outlet Handle guest inquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors. Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest. Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department. Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety. Maintain a good rapport and work relations with staff in the assigned department and within the hotel. Attend and contribute to all staff meetings, departmental training, and hotel-initiated training scheduled. Undertake reasonable tasks and secondary duties as assigned by the Department Head. Respond to any changes in the department as dictated by the hotel management. Assist in carrying out scheduled inventories of products and operating equipment. Perform any other assigned reasonable duties and responsibilities as assigned. Project at all times a positive and motivated attitude and exercise self-control. Maintain and update the restaurant's guest history. Maintain a legible and up-to-date reservation book. Maintain and coordinate the printing of the respective restaurant menus. Performs any other duties as assigned to /her by management.<br><br>Job Requirements<br><br>Minimum of 1 to 2 years experience in a similar position. Preferably in an international, luxury five-star hotel. English - excellent communication skills.<br><br><br>About Kempinski<br><br>Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.

Department: Food & Beverage Location: Egypt - Safaga<br><br>Description<br><br>The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.<br><br>Key Responsibilities<br><br>Responsible to Assistant Restaurant Manager / Restaurant Manager Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. A courteous, professional, and efficient service is provided at all times. All duties and tasks are performed as per the tasks required at the outlet. Be knowledgeable of all services and products offered by the hotel. Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned. Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives. Monitor operating supplies, and equipment and reduce spoilage and wastage successfully. Ensure that the place of work and surrounding area is kept clean and organized at all times. Successfully perform opening and closing procedures established for the assigned outlet Handle guest inquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors. Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest. Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department. Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety. Maintain a good rapport and work relations with staff in the assigned department and within the hotel. Attend and contribute to all staff meetings, departmental training, and hotel-initiated training scheduled. Undertake reasonable tasks and secondary duties as assigned by the Department Head. Respond to any changes in the department as dictated by the hotel management. Assist in carrying out scheduled inventories of products and operating equipment. Perform any other assigned reasonable duties and responsibilities as assigned. Project at all times a positive and motivated attitude and exercise self-control. Maintain and update the restaurant's guest history. Maintain a legible and up-to-date reservation book. Maintain and coordinate the printing of the respective restaurant menus. Performs any other duties as assigned to /her by management.<br><br>Job Requirements<br><br>Minimum of 1 to 2 years experience in a similar position. Preferably in an international, luxury five-star hotel. English - excellent communication skills.<br><br><br>About Kempinski<br><br>Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.

Application Deadline: 1 September 2026Department: Food & Beverage Location: Egypt - Cairo<br><br>Description<br><br>To produce an outstanding guest experience within the outlet concept by managing a service team in cooperation with the culinary team. The Restaurant Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximizes profit.<br><br>Key Responsibilities<br><br>The Restaurant Manager is responsible of the following Talent Development tasks for their outlet:Support and implement new Talent Development initiatives. Identify internal and external talents* that match Kempinski’s DNA values. Support career development by training and assigning multi-tasking. Grow talent in order to present candidates in quarterly Talent Transfer Calls. Give constant feedback to all employees of the outlet. Conduct yearly performance appraisals and TTTT’s for all employee of the outlet (unless Head of Department is able to do it), providing feedback on their job performance. Responsible to Head of Department/ Assistant Head of Department. Responsible for Assistant Restaurant / Outlet Manager, Restaurant Supervisor, Restaurant Head Waiter / Waitress, Waiter / Waitress, Host / Hostess, Outlet Cashier. Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example. Ensure that the place of work and surrounding area is kept clean and organised at all times. Execute and demand the team to execute the highest level of service and set-up standards at all times. Be knowledgeable of all services and products offered by the hotel. Understand thoroughly the concept of the outlet and train all employees of the outlet in regards to the concept. Set an example in terms of service, products and guidance of the team that reflects the concept. Actively participate in menu design in cooperation with the outlet Head Chef and Chef Sommelier / Sommelier. Organise tastings of daily dishes and new menus. Know the restaurant scene and gastronomic character of the destination and be recognized in the market. Perform up selling for all items offered by the department assigned as well as offering alternatives. Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department. Produce reports and analysis of the outlet and present report in the monthly performance meeting. Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit. Assist in preparation of the outlet’s budget. Conduct monthly inventory of operating supplies and equipment together with the stewarding department. Obtain an account for the correct settlement of all sales and be overall responsible for outlet floats when and as required. Identify errors and correct them as required during set-up, service and breakdown of operations. Implement a flexible work schedule based on business patterns. Establish a pool of qualified and trained full and part time employees in conjunction with the hotel’s People Services Department. Ensure an effective payroll control through a flexible work force maximizing the utilization of part time employees and closely cooperating with other Food & Beverage departments. Monitor operating supplies, equipment and reduce spoilage and wastage successfully. Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings. Manage daily or weekly meetings with the kitchen team and fostering team work to constantly develop the restaurant / outlet for more success. Attend all required trainings as described by the department. Conduct daily pre-shift meetings to employees on preparation, guest profile, service and menu served. Report incidents that require disciplinary actions immediately to the Head of Department. Prepare and review outlet’s operations manual updates annually in accordance with the Assistant Head of Department. Constantly improve the product quality by sourcing the best available products. Support activities and cooperation with the suppliers. Monitor and constantly improve quality and guest satisfaction of the outlet with the given tools (Leading Quality Assurance, Customer Satisfaction Survey). Organise all required outlet specific trainings as described by the department. Undertake reasonable tasks and secondary duties as appointed by the Head of Department. Respond to any changes in the department as dictated by the hotel management. Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest. Ensure that the opening and closing procedures established for the outlet are followed. Act as Food & Beverage Duty Manager during the absence of the Food & Beverage Head of Department and Assistant Head of Department. Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.<br><br>Job Requirements<br><br>NATIONALITY:<br>Egyptian.<br>EDUCATION: <br>BA/BSc in Hospitality Management or related field, preferably from hotel school or MBA.<br>EXPERIENCE: <br>Minimum 2 years in F&B management role, preferably with a 5* Hotel chain.<br>LANGUAGE: <br>Ability to work and communicate in a multinational environment Local language – excellent oral and written skills. English – excellent oral and written skills. Additional language – beneficial. COMPETENCIES:Ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions. Excellent written and verbal communication skills. Ability to establish and retain effective working relationships with hotel staff and clients/vendors. Ability to identify and delegate tasks effectively. Excellent organizational and time management skills. Applies a professional, confidential and ethical approach at all times. Works in a safe, prudent and organized manner. TECHNICAL COMPETENCIES:Ability to operate computer and office equipment. Proficiency in Excel and Word.<br><br>About Kempinski<br><br>Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>