Security Supervisor Jobs in Egypt

<p><strong>Unleash Your Potential as a Business Development Supervisor in Cairo!</strong></p><p>Are you a dynamic and ambitious professional ready to make a significant impact? We are seeking an experienced <strong>Business Development Supervisor</strong> to drive growth and forge lasting partnerships in the vibrant market of Cairo, Egypt. This is an unparalleled opportunity to lead initiatives, shape strategies, and contribute to our success on-site.</p><ul><li><strong>Overview:</strong> As our Business Development Supervisor, you will be at the forefront of expanding our market presence and achieving ambitious targets. You will be instrumental in identifying new business opportunities, fostering key relationships, and guiding a team to success.</li><li><strong>Responsibilities:</strong><ul><li>Develop and execute comprehensive business development strategies to achieve sales objectives.</li><li>Identify and pursue new business opportunities, markets, and partnerships.</li><li>Build and maintain strong, long-lasting client relationships.</li><li>Lead and mentor a dedicated team, fostering a high-performance culture.</li><li>Conduct market research and analysis to identify trends and competitive landscapes.</li><li>Prepare and deliver compelling presentations and proposals to prospective clients.</li><li>Collaborate cross-functionally to ensure seamless execution of business development initiatives.</li></ul></li><li><strong>Skills/Technologies:</strong> This role demands a strong foundation in <strong>Business Development</strong>, <strong>Sales Strategy</strong>, and exceptional <strong>Client Relationship Management</strong>. Proficiency in <strong>Market Research</strong>, <strong>Negotiation</strong>, and <strong>Lead Generation</strong> will be critical for your success. You will also leverage your <strong>Team Leadership</strong> and <strong>Strategic Planning</strong> abilities.</li><li><strong>Growth Opportunities:</strong> We are committed to your professional evolution. As a Business Development Supervisor, you will have access to continuous learning, mentorship, and clear pathways for career advancement within our growing organization. Your success directly fuels ours, and we invest in those who drive it.</li><li><strong>Team/Culture:</strong> Join a collaborative, results-driven, and supportive team where innovation and initiative are celebrated. We foster an environment where every voice is heard, and contributions are valued. You will be part of a passionate group dedicated to achieving excellence.</li><li><strong>Impact:</strong> Your efforts will directly influence our market expansion, revenue growth, and overall strategic direction. You will be a key player in shaping our future and leaving a lasting legacy in the Egyptian market.</li></ul><p><strong>Requirements</strong></p><ul><li><strong>Experience That Excites:</strong> We're looking for an <strong>Experienced</strong> professional with <strong>3-5 years</strong> of proven success in business development or a related field. Your track record of achieving targets and driving growth will set you apart.</li><li><strong>Essential Skills for Success:</strong><ul><li>Demonstrable expertise in <strong>Business Development</strong> and <strong>Development</strong> strategies.</li><li>Strong background in <strong>Sales Strategy</strong> and <strong>Client Relationship Management</strong>.</li><li>Proficiency in <strong>Market Research</strong> and identifying new opportunities.</li><li>Exceptional <strong>Negotiation</strong> and <strong>Lead Generation</strong> capabilities.</li><li>Proven ability in <strong>Team Leadership</strong> and mentoring.</li><li>Excellent <strong>Strategic Planning</strong> and <strong>Presentation Skills</strong>.</li></ul></li><li><strong>Career Level Expectations:</strong> This role is perfectly suited for an <strong>Experienced</strong> individual ready to take on significant responsibility and lead impactful initiatives.</li></ul>

Company Description JUSQ Estate is a next-generation real estate brokerage based in New Cairo, built on a foundation of trust and transparency. The company specializes in residential and investment properties, providing tailored solutions that help clients make confident, well-informed decisions. Its team combines strong market expertise with a modern, clear approach to ensure every transaction is handled with integrity and precision. JUSQ Estate focuses on building long-term partnerships, not just closing deals, and is committed to delivering consistent value, reliability, and measurable results. Applicants can expect to join a team that prioritizes client trust and sustainable growth in the real estate market. Role Description This is a full-time, on-site Sales Supervisor role located in New Cairo, and real estate experience is required. The Sales Supervisor will lead and coach a sales team, set daily and weekly targets, monitor performance, and ensure consistent achievement of revenue and conversion goals. The role includes overseeing property listings, managing client portfolios, and guiding clients through the buying, selling, and investment process with a focus on trust and transparency. The Sales Supervisor will collaborate with management to develop sales plans, analyze market trends, and refine strategies to maximize lead generation and closing rates. Day-to-day responsibilities also include coordinating with marketing, conducting site visits, preparing sales reports, and maintaining strong relationships with developers, partners, and clients. Qualifications Proven real estate sales experience (real estate experience is a must), with a strong track record in residential and/or investment properties. Demonstrated leadership abilities, including supervising sales teams, coaching individuals, and managing performance against targets. Strong sales, negotiation, and closing skills, with the ability to handle complex client requirements and high-value transactions. Excellent communication and interpersonal skills, with a client-focused approach and the ability to build long-term relationships. Solid understanding of the New Cairo real estate market, including developers, projects, pricing trends, and regulatory considerations. Organizational and analytical skills, including experience with CRM systems, sales reporting, and data-driven decision-making. Ability to work on-site full time, adapt to a fast-paced environment, and collaborate effectively with cross-functional teams. Bachelor’s degree is A Must.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Reception Supervisor </span> <br> <br> <br> <br> <span>Date:&nbsp; </span> <span>Aug 27, 2026 </span> <br> <br> <br> <br> <span>Posting Closure Date:&nbsp; </span> <span>09/25/2026 </span> <br> <br> <br> <br> <span>Category:&nbsp; </span> <br> <br> <br> <br> <span>Career Level:&nbsp; </span> <br> <br> <br> <br> <span>Country/Government:&nbsp; </span> <span> </span><p> <span>Cairo, Egypt </span> </p><br><br> #job-location.job-location-inline { display: inline; } <br> <br> <br> <br> <span> <span>Summary <br></span></span><p>Reception Manager is accountable for guiding the team, monitoring performance, and ensuring that operational and strategic objectives are achieved in line with Al Mansour Automotive standards.</p><br><br>Tasks <br>Act as first-line supervisor of a customer service team; play a key role in achieving productivity and turnaround targets; handle the most complex and valuable customer issues. Aggregate customer issues, identify common patterns, and contribute to developing strategic responses. Maintain deep understanding of organizational policies and regulatory codes; ensure adherence, identify non-compliance patterns within the team, and escalate or resolve issues appropriately. Enter gathered customer information into CRM systems; ensure team members maintain accurate, up-to-date CRM data and resolve data issues. Communicate the local action plan, clarify expectations, and motivate the team to achieve business goals while aligning with organizational strategy. Contribute to preparing data and analytics reports supporting business decision-making.<br>Education <br><p>Bachelor's degree in a relevant field; additional management or technical certifications are an advantage.</p><br><br>Experience <br><p>3 to 5 years of experience in a similar role, with proven ability to work independently.</p><br><br>Skill <br>Team Leadership &amp; Coaching Performance Monitoring &amp; Feedback Planning, Prioritization &amp; Follow-Up Stakeholder Communication &amp; Alignment Quality Inspection &amp; Standards Compliance<br>Competencies <br>Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals. Customer Focus: Building strong customer relationships and delivering customer-centric solutions. Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Interpersonal Savvy: Relating openly and comfortably with diverse groups of people. Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels.<br> <br> <br> <br> <br> <p> <span> <br><strong>Job Segment: </strong> <span>First Line Supervisor, CRM, Inspector, Compliance, Engineering, Technology, Quality, Automotive, Legal </span> </span> </p><br><br> <br><br> </div>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>We are seeking an experienced and dynamic spa supervisor to join our hospitality team in Cairo, Egypt. In this pivotal leadership role, you will oversee all spa operations, manage our talented team of therapists, and ensure exceptional guest experiences that align with our luxury brand standards. As spa supervisor, you will combine your passion for wellness with strong operational expertise, driving both guest satisfaction and revenue goals while maintaining the highest standards of professionalism and service excellence.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Oversee daily spa operations, ensuring all standard operating procedures and policies are consistently followed by team members and that the facility maintains peak condition at all times.</li> <li>Lead, mentor, and motivate the spa therapy team, providing constructive feedback, performance reviews, and professional development opportunities to foster a collaborative and high-performing environment.</li> <li>Manage inventory of spa products, supplies, and equipment, ensuring adequate stock levels and maintaining accurate records for operational efficiency.</li> <li>Monitor and drive retail and treatment revenue goals, implementing strategies to maximize profitability while maintaining service quality.</li> <li>Ensure all spa treatments are performed safely, professionally, and hygienically, conducting quality assurance checks and addressing any concerns with care and urgency.</li> <li>Communicate guest preferences and special requests to relevant departments, ensuring seamless coordination and personalized service delivery.</li> <li>Greet and interact with guests and members in a warm, professional manner, addressing inquiries, resolving concerns, and maintaining positive relationships at all times.</li> <li>Maintain comprehensive guest databases and records, tracking preferences and facilitating ongoing communication to encourage rebooking and loyalty.</li> <li>Conduct facility tours for prospective spa guests and actively promote all hotel and spa packages, treatments, and seasonal promotions.</li> <li>Recognize and extend special attention to VIP arrivals, ensuring their experience exceeds expectations.</li> <li>Coordinate spa treatments with other spa programs and hotel departments, fostering strong internal relationships and operational synergy.</li> <li>Maintain ambiance standards including lighting, music, and cleanliness across all spa areas, creating a serene and welcoming environment.</li> <li>Report maintenance requirements, security concerns, and equipment malfunctions promptly to hotel management.</li> <li>Attend departmental meetings and training sessions, staying current with industry trends and brand standards.</li> <li>Demonstrate commitment to safety protocols and lead by example, ensuring all team members adhere to health, safety, and sanitation procedures.</li> <li>Act as a brand ambassador, representing spa values and organizational culture to colleagues, guests, and external stakeholders.</li> <li>Perform additional duties and responsibilities as assigned to support overall hotel operations.</li> </ul> <h4>Qualifications</h4> <p><strong>Required qualifications:</strong></p> <ul> <li>Minimum 3-5 years of professional experience in spa operations, with at least 2 years in a supervisory or leadership capacity.</li> <li>Government-approved spa therapy certification and current professional licensure.</li> <li>First aid certification and CPR - basic rescuer certification.</li> <li>Thorough knowledge of spa and fitness department standard operating procedures and policies.</li> <li>Extensive knowledge of the hospitality sector, particularly the upper luxury segment.</li> <li>Demonstrated understanding of brand values, luxury service standards (LQA, Forbes, Accor), and quality assurance protocols.</li> <li>Strong proficiency in English (oral and written).</li> <li>Proven ability to manage staff, provide training, and develop team members.</li> <li>Excellent organizational and time management skills with strong attention to detail.</li> <li>Advanced interpersonal and communication skills with the ability to interact professionally with guests, members, and colleagues.</li> <li>Proficiency in inventory management, financial tracking, and revenue optimization.</li> <li>Knowledge of guest relationship management systems and spa software programs.</li> <li>Ability to work flexible hours, including evenings and weekends as required by spa operations.</li> </ul> <p><strong>Preferred qualifications:</strong></p> <ul> <li>University degree in hospitality management, business administration, or related field.</li> <li>Additional certifications in spa management or wellness industry specializations.</li> <li>Experience with multiple spa treatment modalities and techniques.</li> <li>Proficiency in additional languages beyond English.</li> <li>Proven track record of achieving revenue targets and improving guest satisfaction scores.</li> <li>Experience with quality assurance audits and compliance monitoring.</li> <li>Strong problem-solving abilities and conflict resolution skills.</li> <li>Demonstrated resilience and adaptability in fast-paced, dynamic environments.</li> <li>Industry network and connections within the wellness and hospitality sector.</li> </ul> <h4>Additional information</h4> <p><strong>Hotel overview:</strong></p> <p>Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claiming Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema, and 4 floors of underground parking.</p> <p>The spectacular reception leads the way to 540 elegantly designed rooms, suites, restaurants, bars, and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p> <p><strong>Physical aspects of position (include but are not limited to):</strong></p> <ul> <li>Constant standing and walking throughout shift.</li> <li>Frequent lifting and carrying up to 30 lbs.</li> <li>Occasional kneeling, pushing, pulling, lifting.</li> <li>Occasional ascending or descending ladders, stairs, and ramps.</li> </ul> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p></p><p></p>

Establishes and maintains company-wide security audit frameworks, data loss prevention governance, and compliance standards. Architectures continuous compliance audit frameworks and automated verification standards across all operational departments. Oversees multi-departmental compliance evaluations, assessing system security risks and governance alignment prior to major releases. Drives cross-functional initiatives to resolve systematic compliance gaps and structural data-handling risks. Defines high-level security compliance indicators and reports on enterprise risk exposure to executive leadership. <br><br><br>Requirements<br><br>Bachelor's degree in Computer Science, Computer Engineering, or a related field8-11 years of experience in security assurance and auditing Strong analytical and problem-solving skills with high attention to detail

Role Description: hiring for a commercial launch <br>???? We’re Hiring – New Commercial Launch We’re building a high-performing sales team for an exciting new commercial project launch. We’re looking for talented and ambitious Real Estate Sales Professionals to join our team and be part of the launch from day one. Open Positions:• assistant sales manager• Sales supervisor• Senior Sales• property consultany<br>???? Location: sheikh zayed???? Experience in Real Estate developer is preferred???? Attractive commission structure & growth opportunities If you’re ready to take your career to the next level and be part of a major commercial launch, send your CV and join our team!<br>Company Description Elm Developments is a growing organization focused on delivering high-quality projects and services to its clients. The company emphasizes professionalism, integrity, and strong customer relationships in all operations. Team members are encouraged to contribute ideas, collaborate, and take ownership of their work. Elm Developments offers opportunities for career growth and skill development within a supportive environment. The company values results-oriented individuals who are committed to continuous improvement and excellence.

Company Profile A growing company specializing in the export of fresh agricultural produce, serving international markets and focusing on building long-term partnerships with global buyers.<br>Job Summary We are looking for an experienced Export Sales Supervisor to drive business growth within the fresh produce export industry, develop international markets, and build strong relationships with overseas buyers.<br>Key Responsibilities Develop new international markets and generate business opportunities within the fresh produce sector. Build and maintain strong relationships with international buyers and clients. Negotiate contracts, pricing, and commercial terms to maximize profitability. Manage the end-to-end export process and coordinate with relevant stakeholders. Maintain and expand a portfolio of international buyers and business partners. Monitor market trends and identify opportunities for business growth.<br>Qualifications Minimum 2 years of experience in Fresh Produce Exporting (Vegetables & Fruits). Existing portfolio/network of international buyers is required. Excellent negotiation and deal-closing skills. Strong knowledge of export documentation, customs clearance, freight forwarding, and logistics. Excellent English communication skills; additional languages are an advantage. Experience with Global G. A. P. or ISO certifications is a plus.

We're looking for a results-driven Production Supervisor to oversee our factory operations. If you are a leader who excels at optimizing workflows, ensuring top-tier quality, and hitting production targets without compromising safety, we want to hear from you. Key Responsibilities:Operational Oversight: Plan and draw up a production schedule; decide on and order the resources that are specific to the design requirements. Quality Control: Ensure that the production is cost-effective and that goods are produced on time and are of high quality. Team Leadership: Manage, coach, and develop the factory floor team to ensure maximum productivity and morale. Process Improvement: Identify bottlenecks and implement LEAN or efficient manufacturing processes to reduce waste. Safety & Compliance: Ensure that health and safety guidelines are followed strictly at all times. Requirements:Experience: 5-7+ years of experience in production/manufacturing supervision (experience in furniture or design-based manufacturing is a strong plus). Education: Bachelor’s degree in Engineering, Business Administration, or a related field. Skills: Strong leadership, project management, and problem-solving abilities. Technical Proficiency: Knowledge of manufacturing software (ERP/MRP) and MS Office.

We're looking for a results-driven Production Supervisor to oversee our factory operations. If you are a leader who excels at optimizing workflows, ensuring top-tier quality, and hitting production targets without compromising safety, we want to hear from you. Key Responsibilities:Operational Oversight: Plan and draw up a production schedule; decide on and order the resources that are specific to the design requirements. Quality Control: Ensure that the production is cost-effective and that goods are produced on time and are of high quality. Team Leadership: Manage, coach, and develop the factory floor team to ensure maximum productivity and morale. Process Improvement: Identify bottlenecks and implement LEAN or efficient manufacturing processes to reduce waste. Safety & Compliance: Ensure that health and safety guidelines are followed strictly at all times. Requirements:Experience: 5-7+ years of experience in production/manufacturing supervision (experience in furniture or design-based manufacturing is a strong plus). Education: Bachelor’s degree in Engineering, Business Administration, or a related field. Skills: Strong leadership, project management, and problem-solving abilities. Technical Proficiency: Knowledge of manufacturing software (ERP/MRP) and MS Office.

Company Description Tesla Developments is a leading real estate company focused on delivering modern, high-quality projects that combine innovation, contemporary design, and long-term value. The organization builds exceptional communities that provide comfortable living experiences and attractive investment opportunities. Guided by a commitment to excellence, creativity, and trust, Tesla Developments aims to exceed expectations for residents and investors alike. Team members join a growing business that values forward-thinking ideas and strong client relationships.<br>We’re looking for a results-driven *Sales Supervisor* to lead, support, and develop our Sales Team while driving performance and achieving business targets.<br>*What we’re looking for:*✔️ 4+ years of experience in real estate sales✔️ Proven experience in supervising or leading sales teams✔️ Strong track record of achieving and exceeding sales targets✔️ Excellent leadership, negotiation, and communication skills✔️ Ability to monitor team performance and drive sales results✔️ Strong client management and problem-solving skills✔️ Ability to coach and motivate sales consultants<br>???? El Wahat Road, 6th of October<br>*What we offer:*✨ Competitive salary & attractive commissions✨ Career growth opportunities✨ Professional training & development✨ Dynamic and collaborative work environment<br>Lead the team. Drive performance. Grow with us.

Job Title: Housekeeping Supervisor Location: October <br>Job Responsibilities Supervise and coordinate housekeeping activities to ensure high standards of cleanliness and presentation. Remove fine debris, perform deep cleaning of surfaces, and complete final detailing. Ensure all leftover packing materials, scrap drywall, plastic wraps, and other construction waste are properly removed. Oversee sweeping and cleaning of all floors, including corners and edges, to eliminate fine construction dust. Inspect completed areas and ensure they meet required cleanliness and finishing standards. Assign tasks to housekeeping staff and monitor work quality and productivity. Ensure proper use and storage of cleaning materials and equipment. Coordinate with site teams to ensure cleaning activities are completed according to project schedules. Maintain health, safety, and housekeeping standards throughout the work area.<br>Requirements4+ years of experience in housekeeping supervision, preferably in construction, fit-out, or hospitality environments. Strong attention to detail and cleanliness standards. Ability to supervise and coordinate a housekeeping team. Good communication and organizational skills. Ability to work on-site and meet deadlines. Knowledge of cleaning procedures, equipment, and safety practices.

We're looking for an experienced CNC Machines Operation Supervisor to join our team in our facilities in Qowesna, Minufiyah. Responsibilities:Supervise and lead the CNC machine operators. Monitor daily production to ensure quality and efficiency. Coordinate workflow and optimize machine utilization. Ensure compliance with safety and operational procedures. Train and support operators to achieve production targets. Qualifications:Minimum 3 years of experience in CNC machine operation. Previous team leadership or supervisory experience is required. Strong knowledge of CNC machining processes and production planning. Good communication and problem-solving skills.<br>نبحث عن مشرف تشغيل ماكينات CNC للانضمام إلى فريقنا في مقرنا بقويسنا المنوفية.<br>المهام:الإشراف على فريق مشغلي ماكينات CNC.متابعة سير الإنتاج وضمان تحقيق الجودة والكفاءة.تنظيم وتوزيع العمل لضمان أفضل استغلال للماكينات.التأكد من الالتزام بإجراءات التشغيل والسلامة.تدريب الفريق ودعمه لتحقيق أهداف الإنتاج.المؤهلات:خبرة لا تقل عن 3 سنوات في تشغيل ماكينات CNC.خبرة سابقة في قيادة وإدارة فرق العمل.معرفة جيدة بعمليات التشغيل والإنتاج الخاصة بماكينات CNC.مهارات قيادية وتنظيمية وقدرة على حل المشكلات.

We are seeking a Mid-Senior Infosec / Compliance Specialist to lead and strengthen security, identity, governance, and compliance initiatives across cloud-native and enterprise environments. The role focuses on identity federation, access governance, Dev Sec Ops security controls, cloud security, and audit readiness while ensuring adherence to industry-recognized compliance frameworks and best practices.<br>The Key Responsibilities are:Architect enterprise Single Sign-On (SSO) solutions using Keycloak, SAML 2.0, and Open ID Connect (OIDC). Configure Microsoft Entra ID (Azure AD) and Google Cloud Identity as identity brokers. Establish centralized Role-Based Access Control (RBAC), Multi-Factor Authentication (MFA), and Zero Trust security policies across all platform boundaries. Manage Git Hub Advanced Security (GHAS) initiatives, including enforcement of Dependabot alerts, secret scanning, static code analysis (Code QL/SAST), and branch protection rules. Implement portable secrets management and monitor service-to-service security mechanisms such as mutual TLS (m TLS) across Kubernetes cluster boundaries. Lead audit readiness activities, vulnerability scanning programs, and compliance enforcement initiatives for frameworks such as SOC 2 and ISO 27001. Collaborate with engineering, platform, and operations teams to ensure security controls are embedded throughout the software development lifecycle. Support continuous improvement of organizational security posture through governance, risk management, and compliance best practices.<br>Requirements Bachelor’s degree in Computer Science, Software Engineering, or a related field. Minimum 5 years of experience in Information Security, Identity and Access Management (IAM), Compliance, Dev Sec Ops, or a related field. Deep experience with Keycloak administration, realm configuration, user federation, and Identity Provider (IdP) mapping. Strong knowledge of Microsoft Entra ID enterprise applications and Google Identity Platform. Experience enforcing security policies across multi-tenant Kubernetes clusters and cloud boundaries. Familiarity with Git Hub Advanced Security and Dev Sec Ops automated tooling. Strong understanding of SAML 2.0, Open ID Connect (OIDC), identity federation, and authentication protocols. Experience implementing RBAC, MFA, Zero Trust architectures, and cloud security best practices. Knowledge of vulnerability management, audit readiness processes, and compliance frameworks such as SOC 2 and ISO 27001. Excellent analytical, problem-solving, and risk assessment skills. Excellent English communication skills. Ability to work effectively with cross-functional and globally distributed teams. Availability to work from 11:00 AM to 8:00 PM.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Purpose</strong><br> Lead and manage information security across the organization, ensuring compliance with policies, maintaining ISO 27001 certification, and protecting business systems and data.</p><br> <p><strong>Core Responsibilities<br> </strong>Information Security Governance &amp; Compliance:<br> – Maintain the Information Security Management System (ISMS) and ensure ISO 27001 certification<br> – Ensure compliance with policies, standards, and procedures<br> – Manage risk register and track mitigation actions<br> – Lead ISO audits and resolve observations and non-conformances</p><br> <p>Risk &amp; Incident Management:<br> – Establish and manage information security incident response processes<br> – Conduct root cause analysis and implement corrective actions<br> – Identify vulnerabilities and coordinate mitigation activities</p><br> <p>Business Continuity &amp; Disaster Recovery:<br> – Develop and test Disaster Recovery Plans (DRP)<br> – Lead Business Continuity Planning (BCP) processes</p><br> <p>Security Operations &amp; Controls:<br> – Ensure effective security controls across IT infrastructure<br> – Manage credential and access control processes<br> – Work with IT and vendors to identify and mitigate risks</p><br> <p>Awareness &amp; Training:<br> – Develop and deliver security awareness training programs<br> – Ensure staff understanding of Acceptable Use Policies (AUP)</p><br> <p>Stakeholder Collaboration:<br> – Act as advisor to IT leadership<br> – Collaborate with internal teams and external partners<br> – Communicate risks and security issues effectively</p><br> <p><strong>Skills &amp; Experiences </strong><br> 8+ years of experience in information security<br> Strong knowledge of security threats (malware, phishing, ransomware, DDOS)<br> Experience with ISO 27001 and ISMS frameworks<br> Strong understanding of networking and infrastructure security<br> Experience with Windows, Linux, Mac OS, iOS, Android<br> Familiarity with Azure, AWS, SQL, Active Directory, VPNs<br> Strong communication and stakeholder management skills<br> High level of integrity and confidentiality</p><br> <p><strong>Core Competencies</strong><br> Analytical thinking<br> Risk management<br> Attention to detail<br> Communication and influencing skills<br> Leadership and accountability<br> Problem-solving mindset</p><br> <br> </div>

Company Description Excellent Franchise Management specializes in food and beverage (F&B) franchise management, bringing expertise and industry know-how to operate and grow successful brands. Committed to excellence, the company prioritizes operational efficiency, innovation, and exceptional customer experiences. With a strong presence in the F&B sector, Excellent Franchise Management is dedicated to optimizing franchise performance and driving sustainable business success.<br>Role Description This is a full-time, on-site role based in Giza for a Sales Supervisor (HORECA). The Sales Supervisor will oversee and manage a team while ensuring sales targets are met within the hotel, restaurant, and catering (HORECA) sector. Key responsibilities include managing client relationships, providing training and guidance to team members, implementing sales strategies, and analyzing performance data to optimize results. The role requires frequent reporting to senior management and a focus on maintaining exceptional customer service standards.<br>Qualifications F&B Experience is must Strong Analytical Skills to interpret sales data and improve performance Proven Team Management and Training experience to guide and support team members effectively Outstanding Customer Service and Communication skills to maintain relationships and engage with clients Ability to strategize and execute sales plans within the HORECA sector A proactive approach to problem-solving and decision-making Previous experience in sales, with knowledge of the F&B or HORECA industry an added advantage Bachelor’s degree in Business Administration, Marketing, or a related field

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Treasury Supervisor is responsible for overseeing and managing the treasury function within the company. This role involves managing cash flow, optimizing liquidity, managing banking relationships, and ensuring compliance with financial regulations and company policies. The Treasury Supervisor plays a crucial role in maintaining the financial stability and sustainability of the company.<br>Responsibilities:<br>1. Cash Flow Management:<br>- Forecast and manage cash flow to optimize liquidity and meet financial obligations.<br> - Monitor and analyze cash flow patterns and trends.<br>2. Banking and Cash Management:<br>- Manage and maintain banking relationships, including negotiating fees and services.<br> - Oversee and reconcile cash transactions, including bank accounts and petty cash.<br> - Administer online banking systems for efficient cash management.<br>3. Risk Management:<br>- Identify and assess financial risks and develop strategies to mitigate them.<br> - Manage and monitor interest rate risk, foreign currency risk, and other financial exposures.<br>4. Compliance and Reporting:<br>- Ensure compliance with financial regulations and company policies.<br> - Prepare and submit financial reports to regulatory authorities.<br>5. Financing and Investments:<br>- Assist in managing debt and credit facilities.<br> - Evaluate investment opportunities and make recommendations based on financial analysis.<br><strong>Requirements</strong><br>- Bachelor's degree in Finance, Accounting, or a related field.<br>- Proven experience in treasury or a similar role, with 2 to 4 years of experience.<br>- Strong knowledge of treasury principles, cash management, and financial risk management.<br>- Familiarity with financial regulations and compliance.<br>- Excellent analytical and problem-solving skills.<br>- Strong organizational and time management skills.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mission <br><p><b>JOB PURPOSE</b></p><br><br><p>The Customer Service Supervisor is responsible for overseeing station-level customer service and ticketing operations in alignment with the Customer Service Manager and Customer Service Lead. The role ensures consistent, compliant, and customer-focused delivery of frontline services while supporting revenue generation, operational discipline, cash control standards, and a safe, positive passenger experience.</p><br><br><p>This position supervises daily counter and passenger service activities, enforces operational procedures, safeguards cash integrity, and monitors KPIs to ensure effective station operations.&nbsp;</p><br><br> Profile <br><p><b>RESPONSIBILITIES/DUTIES</b></p><br><br><p><b>Team Leadership &amp; Supervision</b></p><br><br><p>•Lead, supervise, and motivate a team of Sr Customer Service Agents and Customer Service Agents.</p><br><br><p>•Allocate staff effectively to operational positions (Ticket Office, TVM, gates) to maintain smooth station operations.</p><br><br><p>•Monitor staff performance, provide feedback, and implement corrective measures as needed.</p><br><br><p>•Mentor and support new hires to ensure knowledge transfer and consistent service delivery.</p><br><br><p>•Conduct team briefings and shift handovers to communicate priorities, operational updates, and performance expectations.</p><br><br><p>•Monitor resolution of complex or escalated customer complaints, intervening as necessary and providing feedback to the Customer Service Lead.</p><br><br><p>•Ensure People of Determination (POD) and vulnerable passengers receive appropriate assistance.</p><br><br><p>•Monitor daily, weekly, and monthly KPIs for assigned customer service teams.</p><br><br><p>•Escalate persistent underperformance to the Customer Service Lead.</p><br><br><p><b>Sales Operations &amp; Revenue Assurance</b></p><br><br><p>•Monitor cash handling and fines procedures; ensure compliance with company policies.</p><br><br><p>•Review and verify custody and revenue across all stations in the designated zone.</p><br><br><p>•Ensure daily cash deliveries are completed on time, with accurate documentation.</p><br><br><p>•Support digital cash handling initiatives (POS machines) to reduce cash risks and avoid coin shortages; coordinate with the Customer Service Lead in case of emergency shortages.</p><br><br><p>•Coordinate with the revenue team to ensure availability of tickets, coins, cards, and receipts.</p><br><br><p>•Ensure proper cash management at all sales points, including float management, secure storage, reconciliation, and variance reporting.</p><br><br><p>•Monitor the operation of ticketing, subscription management, and end-of-shift cash reconciliations.</p><br><br><p><b>Ticket Vending Machine (TVM) Operations &amp; Support</b></p><br><br><p>•Supervise Sr Customer Service Agents in assisting passengers with TVM usage to minimize queues.</p><br><br><p>•Ensure initial and end-of-shift TVM checks are conducted to maintain operational readiness.</p><br><br><p>•Oversee basic troubleshooting, including ticket/card shortages, ticket roll replacement, clearing jams, and approved system resets.</p><br><br><p>•Monitor recurring TVM failures or technical issues and escalate critical matters to station management or technical teams.</p><br><br><p>•Ensure compliance with TVM cash collection and reconciliation procedures; verify documentation of issues and interventions.</p><br><br><p>•Communicate operational updates regarding TVM downtime or reduced functionality to management and guide agents on passenger communication.</p><br><br><p>•Train and mentor agents in proper TVM operation, troubleshooting, and customer guidance.</p><br><br><p>•Take responsibility for escalated TVM issues unresolved by agents.</p><br><br><p><b>Queue &amp; Crowd Management</b></p><br><br><p>•Supervise staff in organizing customer queues during peak hours, high-traffic periods, and special events.</p><br><br><p>•Monitor passenger flow at ticket offices, gates, concourses, and access points to ensure safe and orderly movement.</p><br><br><p>•Identify and intervene in situations that could lead to congestion, delays, or safety risks.</p><br><br><p>•Act as the point of escalation for crowd-related challenges.</p><br><br><p>•Ensure agents communicate queue procedures, waiting times, and service updates effectively.</p><br><br><p>•Provide coaching and training to agents on queue management, crowd control, and passenger communication best practices.</p><br><br><p><b>Administrative &amp; Record-Keeping</b></p><br><br><p>•Supervise Sr Customer Service Agents in processing customer requests, applications, and service forms accurately and efficiently.</p><br><br><p>•Oversee maintenance of logs for customer interactions, transactions, complaints, and service issues.</p><br><br><p>•Review and approve operational updates, pass-on notes, and shift reports to ensure smooth handovers.</p><br><br><p>•Conduct periodic audits of administrative records to verify accuracy and adherence to company policies.</p><br><br><p>•Ensure compliance with attendance policies, uniform standards, and professional appearance.</p><br><br><p>•Identify opportunities for improving administrative processes to enhance efficiency and service quality.</p><br><br><p><b>Internal Coordination &amp; Operational Support</b></p><br><br><p>•Supervise staff in supporting the Station Master Office for non-safety-critical administrative tasks.</p><br><br><p>•Ensure proper recording and communication of shift instructions for smooth handovers.</p><br><br><p>•Ensure timely reporting of operational deficiencies, emergencies, or incidents through the proper chain of command.</p><br><br><p>•Verify fingerprint attendance records against actual attendance.</p><br><br><p>•Provide coaching on operational procedures, record-keeping, and internal coordination protocols.</p><br><br><p><b>Passenger Experience &amp; Customer Relations</b></p><br><br><p>•Investigate and resolve mid-to-high-level customer complaints professionally and promptly.</p><br><br><p>•Support complex case handling and escalate critical issues to the Customer Service Manager as needed.</p><br><br><p>•Maintain accurate complaint records and follow-up actions.</p><br><br><p>•Support implementation of corrective action plans.</p><br><br><p>•Ensure staff consistently apply RDMC’s customer service standards.</p><br><br><p>•Assist with onboarding and training of new customer service staff.</p><br><br><p>•Support coordination during service disruptions or special events.</p><br><br><p><b>Safety Responsibilites</b></p><br><br><p>•Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as</p><br><br><p>•required within the job role.</p><br><br><p>•Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</p><br><br><p>•Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility.</p><br><br><p>•All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</p><br><br><p><b>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><br><br><p><b>QUALIFICATIONS:</b></p><br><br><p>•Bachelor’s degree in Business Administration, Commerce, Transport Management, or a related field.</p><br><br><p>•Additional certification in Customer Experience, Service Excellence, or Operations Management is preferred.</p><br><br><p>•Fluent in Arabic and English (written and spoken); knowledge of French is an advantage.</p><br><br><p><b>KNOWLEDGE:</b></p><br><br><p>•Strong understanding of customer service operations in high-volume transport environments (railway/metro preferred).</p><br><br><p>•Knowledge of ticketing systems, cash-handling procedures, and fraud-prevention practices.</p><br><br><p>•Familiarity with KPI management, performance dashboards, and data-driven decision-making.</p><br><br><p>•Solid knowledge of coaching methodologies, competency frameworks, and adult-learning principles.</p><br><br><p>•Understanding of passenger-flow management and station operational dynamics.</p><br><br><p>•Awareness of safety standards and regulatory requirements related to frontline operations.</p><br><br><p>•Proficiency in MS Office (Excel, Word, PowerPoint); knowledge of CRM or ticketing platforms is a plus.</p><br><br><p><b>EXPERIENCE:</b></p><br><br><p>•5–7 years of progressively responsible experience in customer service or transport operations.</p><br><br><p>•Minimum 2–3 years of supervisory or managerial experience leading frontline teams.</p><br><br><p>•Proven experience managing ticketing operations, cash-handling controls, and revenue-related compliance.</p><br><br><p>•Experience in staff evaluation, coaching, disciplinary processes, and performance improvement programs.</p><br><br><p><b>DESIRED BEHAVIORS</b></p><br><br><p>•Customer-Centric Mindset: Consistently prioritizes passenger needs and delivers a positive, professional customer experience across all interactions.</p><br><br><p>•Leadership &amp; Accountability: Demonstrates strong team leadership by motivating staff, providing constructive feedback, and taking responsibility for team performance and operational outcomes.</p><br><br><p>•Integrity &amp; Compliance: Upholds company policies, procedures, and ethical standards, ensuring accurate reporting, cash handling, and adherence to safety regulations.</p><br><br><p>•Problem-Solving &amp; Decision-Making: Proactively identifies operational issues, evaluates options, and implements timely, effective solutions, particularly in high-pressure or escalated situations.</p><br><br><p>•Collaboration &amp; Communication: Effectively communicates with team members, peers, and management; fosters cooperation across departments and ensures smooth internal coordination.</p><br><br><p>•Continuous Improvement: Actively seeks opportunities to optimize processes, enhance service delivery, and implement best practices.</p><br><br><p>•Adaptability &amp; Resilience: Maintains composure, focus, and effectiveness in dynamic, high-volume, and potentially disruptive operational environments.</p><br><br><p>•Safety &amp; Risk Awareness: Models and enforces safety, security, and environmental standards, encouraging a proactive safety culture among the team.</p><br><br><br> </div>

Company Description C Hub is a growing organization focused on delivering reliable, high-quality services and streamlined operations to its clients and partners. The company values accountability, teamwork, and continuous improvement across all levels of the organization. Working at C Hub offers opportunities to take ownership of processes, collaborate with diverse teams, and contribute to operational excellence. Team members are encouraged to share ideas, develop their skills, and support a culture of mutual respect and professionalism. Role Description The Supervisor role at C Hub is a full-time on-site position based in Giza. The Supervisor will oversee daily operations, monitor team performance, and ensure that workflows are completed accurately and on schedule. This role includes assigning tasks, providing guidance and feedback, and supporting team members in meeting quality, safety, and productivity standards. The Supervisor will handle basic reporting, communicate updates to management, and help resolve operational or staff issues. The position also involves maintaining a positive and inclusive work environment, encouraging collaboration, and identifying opportunities to improve processes. Qualifications Strong leadership and people management abilities, including experience supervising teams or coordinating group work. Solid organizational and time-management skills, with the capacity to prioritize tasks and manage multiple responsibilities in a fast-paced environment. Effective communication skills, both verbal and written, with the ability to provide clear instructions and constructive feedback. Problem-solving and decision-making skills, with a practical approach to resolving day-to-day operational issues. Basic knowledge of reporting, documentation, and use of common office software (e.g., email, spreadsheets, and collaboration tools). Commitment to workplace safety, quality standards, and maintaining a respectful, inclusive environment for all team members. Previous experience in a supervisory or coordination role is preferred; experience in operations, logistics, or similar environments is a plus. Relevant educational background such as a diploma or bachelor’s degree in business, management, or a related field is beneficial.

<h2>Job Summary:</h2><p>We are seeking a highly motivated and results-driven <strong>Security Engineer</strong> to join our growing team. The ideal candidate shall act as a hybrid professional combining strong <strong>cybersecurity</strong> expertise, <strong>data encryption</strong> and protection knowledge, and hands-on field implementation capabilities. The role will involve driving the secure deployment, integration, and protection of IT infrastructure and security solutions across MIS’s enterprise clients, including experience with <strong>Thales security solutions</strong> and enterprise-grade security platforms.</p><h2>Key Responsibilities:</h2><ul><li><p>Design, deploy, and manage <strong>network and cybersecurity</strong> solutions.</p></li><li><p>Identify and define system security requirements.</p></li><li><p>Develop and implement cybersecurity architectures and designs.</p></li><li><p>Configure, monitor, and troubleshoot data security infrastructure.</p></li><li><p>Implement <strong>data encryption</strong> solutions to protect data</p></li><li><p>Prepare and maintain security documentation and standard procedures.</p></li><li><p>Develop tools and automation to reduce vulnerabilities and improve efficiency.</p></li><li><p>Respond to and manage security incidents to ensure rapid detection and resolution.</p></li><li><p>Collaborate with teams to support security and protection solutions.</p></li></ul><p></p>

<p><h4>Job description</h4> <p>Let your career take off with the world’s leading airline, Etihad Airways. Work at the forefront of the airline and travel industry, with the airline that has reimagined the flying experience through its pioneering products and services.</p> <p>As a duty supervisor, you will plan, direct, and supervise the airport operation, overseeing team and service provider performance. You will ensure financial, customer service, quality, safety, and security objectives are delivered in accordance with all applicable safety, security, regulatory and company requirements and standards. You will supervise all elements of operations while on duty.</p> <h4>Accountabilities</h4> <ul> <li>Oversee all passenger and aircraft handling operations on a shift basis, ensuring adherence to all arrival/departure checklists, brand requirements, company policy/procedures and regulatory requirements</li> <li>Responsible for the effective management of safety and security outcomes on a shift basis through hazard identification, safety and compliance monitoring and reporting</li> <li>Ensure all flight editing and special guest requirements are met, including but not limited to assessment, planning and coordination of VIP/MAAS, PRM and special category guests</li> <li>Effectively liaise with guest control, network control and SOC to manage operational disruption recovery and reduce impact to guest service and operational integrity</li> <li>Deliver, maintain, and rehearse station emergency response plan, disruption planning, diversion/delay handling and business continuity plans</li> <li>Responsible for on time performance on a shift basis including coordination, mitigation, accurate reporting, and follow-up of delays</li> <li>Airport ancillary sales promotion, coordination, process compliance monitoring and adherence to associated targets</li> <li>Responsible for promotion, delivery, monitoring and reporting on customer service-related standards, including performance against associated KPIs</li> <li>Ensuring adherence to local authority requirements, including but not limited to arrival/departure documentation and reporting</li> <li>Make day-to-day operational decisions to manage and mitigate operational safety and security-related risks on a shift basis at station level, through effective evaluation and decision-making based on conditions, hazards, and threats</li> <li>Identification and reporting of safety and security-related occurrences and hazards in accordance with company procedures and local regulation</li> </ul> <h4>Qualifications</h4> <ul> <li>Degree level education desirable (A-level or baccalaureate equivalent) or relevant industry experience, with a demonstrable knowledge of frontline service delivery and communication skills</li> <li>Previous exposure to highly pressured and multicultural environment in a supervisory role within a shift environment required</li> <li>Minimum 5-7 years' experience within service, hospitality, airline, or retail industry, with a relevant knowledge of aviation, travel industry and/or airport policies</li> <li>Mature personality with outstanding communication skills, supervisory skills, and passion to deliver service</li> <li>Ability to balance guest-centric focus and corporate interest while maintaining highest safety and security standards and coordinating teams and service providers on shift</li> </ul> <h4>Additional information</h4> <p>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.</p> <h4>Recruitment fraud alert</h4> <p>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.</p></p><p></p>