Security Supervisor Jobs in Egypt
8224 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>We are seeking a Software Release Specialist to plan, coordinate and continuously improve software release activities across application operations. The role focuses on ensuring user-facing services and production systems run smoothly by aligning release schedules with business needs, technology requirements, quality standards, compliance expectations and operational stability. The role is based in Cairo and sits within Application Operation.<br><br><br><b>What you’ll do</b>
<br><ul>
<li>Plan and coordinate software releases, ensuring alignment with business objectives and IT requirements. </li>
<li>Schedule release activities and timelines, working with cross-functional teams to support timely delivery. </li>
<li>Identify and mitigate release-related risks, including data privacy, compliance and security considerations. </li>
<li>Oversee release execution, including deployment, configuration changes and testing procedures. </li>
<li>Coordinate testing activities, including user acceptance testing and performance testing, to maintain release quality. </li>
<li>Maintain clear documentation for release processes, configurations and deployment procedures. </li>
<li>Facilitate communication between stakeholders, ensuring clear and timely updates on release progress. </li>
<li>Monitor production systems after releases and support timely resolution of issues or service disruptions.</li>
<li>Evaluate and optimise release management processes through feedback and continuous improvement. </li>
<li>Ensure releases comply with regulatory requirements and internal software release policies.</li>
</ul><br><br><b>Who you are</b>
<br><ul>
<li>You have experience in release management or a related role, ideally within a software development or IT environment.</li>
<li>You are organised and able to plan, prioritise and coordinate multiple release activities effectively. </li>
<li>You communicate clearly with technical and non-technical stakeholders, both verbally and in writing. </li>
<li>You apply analytical thinking to identify issues, assess impact and support practical resolution during release activities. </li>
<li>You work collaboratively with development, quality assurance, operations and business stakeholders. </li>
<li>You have familiarity with Agile methodologies such as Scrum or Kanban, and understand iterative development and release planning. </li>
<li>You have a basic understanding of software development concepts, IT infrastructure, servers, networks and cloud services. </li>
<li>You understand testing methodologies and quality assurance practices that support reliable software releases.</li>
<li>You bring knowledge of cloud technologies and DevOps tools, with an interest in using automation to improve release processes.</li>
</ul><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br><ul>
<li>Opportunity to contribute to the stability and reliability of user-facing services and production systems. </li>
<li>Exposure to cross-functional delivery across development, quality assurance, operations and business stakeholders. </li>
<li>Involvement in release planning, deployment coordination, testing governance and post-release monitoring.</li>
<li>A role with direct impact on business availability and service outcomes for markets. </li>
<li>The opportunity to support continuous improvement and automation within release management practices</li>
</ul><br><br><b>What skills you will learn</b>
<br><ul>
<li>Release planning, deployment coordination and release governance in an application operations environment.</li>
<li>Practical stakeholder communication across technical, operational and business teams. </li>
<li>Risk identification and mitigation across data privacy, compliance, security and service continuity. </li>
<li>Testing coordination, including user acceptance testing and performance testing. </li>
<li>Continuous improvement approaches, including feedback-led process optimisation and automation opportunities. </li>
<li>Broader understanding of cloud technologies, DevOps tools, IT infrastructure and production service operations</li>
</ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>
<ul>
<li>LinkedIn: VOIS on LinkedIn</li>
<li>Facebook: VOIS on Facebook</li>
<li>Instagram: VOIS on Instagram</li>
<li>You can also chat with our employees to learn more about our projects: Chat with our employees</li>
</ul>
<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.<br>The Leo Customer Support team is hiring a site leader for the new Cairo office locations. The role will manage the local Tier 2 Technical Care Agent (TCA) team to help transform the delivery experience for customers with unprecedented quality, efficiency and scale. Our team is actively seeking motivated, talented, and customer obsessed individuals who are eager to build and improve the experience for Leo customers. They will own the customer satisfaction journey from base case customer contacts through complex exceptions and escalation path customer issues.<br>Key job responsibilities<br>Scale the Leo CS site from zero headcount and new site construction to a fully productive network node in 12 months. This site will support global locations and run 24x7, largely supporting EU language contacts in real time across voice and chat channels as well as escalation handling via tickets and case management tools.<br>Own facilities management activities such as construction, associate transportation partnership, and site security by partnering with GREF, Security, and other supporting teams. <br>Help build, lead, and motivate a team of Tier 2 Leo TCAs responsible for delivering exceptional support to Leo B2C, SMB, and Field Service partners while achieving performance targets.<br>Provide ongoing coaching, training, and feedback to team members to enhance their skills and capabilities.<br>Oversee daily operations of the customer service department, including managing inbound inquiries and resolving customer issues.<br>Handle escalated customer inquiries or complaints with professionalism and empathy, seeking resolution to ensure customer satisfaction.<br>Develop and implement strategies to improve efficiency, productivity, and customer satisfaction levels.<br>Analyze customer feedback and data to identify trends, opportunities, and areas for improvement.<br>Conduct regular audits of customer interactions and provide feedback for improvement.<br>Collaborate with other departments, such as Learning and Development, Field Support, and Outsource Partners to ensure alignment and coordination in delivering a seamless customer experience.<br>Maintain accurate records of customer interactions, transactions, and inquiries using the Leo CRM system and trouble ticketing tools.<br>Monitor and analyze key performance indicators (KPIs) to ensure service level agreements (SLAs) are met.<br>Ability to work flexible Full-Time (40+ hours per week) schedule<br>A day in the life<br>As Site Leader, you will hire and develop a group of specialized multi-lingual agents tasked with resolving complex customer issues and escalations including account management, technical support, safety concerns, social media interactions, fraud prevention, installation services, and general customer support. Through collaboration with internal and external stakeholders, you will develop customer-centric solutions. Your team will serve as the primary identifier of emerging issues and trends affecting Leo customer satisfaction, while contributing to process refinements and product improvements that drive continuous improvements.<br>This position may require access to information, technology, or hardware that is subject to export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Employment in this position is contingent upon obtaining any required export licenses or other approvals from the United States government. As such, the successful candidate must be eligible to obtain any necessary export licenses or approvals based on their nationality, citizenship, and any other factors considered by the applicable export control regulations.<br>About the team<br>Leo Customer Support is part of the Leo Customer Operations team. Our mission is to plan, develop and execute on strategies to launch and operate Leo services globally through multiple distribution channels. Through regional and local country operations, our team is responsible for delivering revenue from residential and small business broadband services. On a global level, regional and country level, the team develops business models, local and regional partnerships and fixed service operations in service enabled countries.<br>- Bachelor's degree<br>- 4+ years of team management experience<br>- Experience using Windows Operating Systems and Microsoft Outlook<br>- Experience communicating to senior management and customers verbally and in writing<br>- Experience in complex problem solving, and working in a tight schedule environment<br>- Experience handling customer escalations<br>- Experience working with changing priorities and schedules<br>- Experience pulling and reporting data from numerous databases (using Excel, Access, SQL and/or other data management systems)<br>- Experience in Customer Service<br>- Strong leadership and interpersonal skills, with the ability to inspire and motivate team members<br>- Proficiency in using CRM software and other relevant tools to track and manage customer interactions<br>- Results-oriented, have high integrity, and a desire to be part of a world-class, rapidly expanding company<br>- Master's degree<br>- Experience hiring, developing, and managing high-performing technical teams<br>- Experience managing large teams across multiple locations and languages, or experience with current technologies to help handle the workflow in an inbound call/email center<br>- Six Sigma Green Belt, or Six Sigma Black Belt Certification<br>- Enterprise Support experience is a plus<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
<p><b><br></b></p><p><b>Your role</b></p><ul><li>Handling the design of electrical distribution network components for different types of buildings, previous experience in different types of projects; offices, residential, commercial buildings..etc.</li><li>Have the ability to the well understanding and interpretation of international codes and standards (BS, IEC, IET, NEC, NFPA, CIBSE, IESNA, ISO,..etc)</li><li>Familiar with the local country codes of middle east and gulf countries.</li><li>Preparation of Single line diagrams and distribution network strategy.</li><li>Preparation of Electrical load Lists & Switchgear/Distribution Board Schedules.</li><li>Design of medium voltage networks.</li><li>Sizing of main electrical equipment, Cable sizing, breaker sizing, CT sizing, power factor correction, lighting, earthing & lightning system.</li><li>Preparation of electrical systems layout drawings - Electrical equipment, interior and exterior lighting, street lighting, small power, cable routing, earthing, lightning protection, motor control centers schedules, experience in Fire Alarm system is preferred.</li><li>Assist senior engineers in technical works of the project.</li><li>Communicate efficiently with different stakeholders of the project.</li><li>Experience in working with Revit, BIM 360, Navisworks, and other BIM tools is a must.</li><li>Proficiency in the following software list: Dialux, Relux and Dialux Evo. ETAP. ProDesign. Generator sizing software. Lightning protection calculation software. (IEC, strikerisk,..etc) MS office</li><li>Undertake liaison with system engineers, third parties and specialist system suppliers and incorporate their requirements in the detail design.</li><li>Coordinate with all other disciplines and improve inter-discipline working with other disciplines such as Architecture, civil, structure and mechanical</li></ul><p><strong>Desired Candidate Profile</strong></p><p>About you</p><ul><li>3 to 5 years of proven experience in a similar role within engineering or consultancy firm.</li><li>Bachelor s degree in electrical engineering from a reputable university with minimum overall grade of Very Good .</li><li>Experience of working in Multi-D environment and good understanding of co-ordination and interfaces with other disciplines.</li><li>Ability to work in multi-cultural multilingual environment.</li><li>Open to new ideas and innovative approaches.</li><li>Be a competent user of IT tools in particular Word, Excel, Outlook and Electrical design tools e.g. Amtech, dialux etc.; Proficiency in Revit , ACC, AutoCad is a must.</li><li>Wider knowledge of other disciplines is desirable;</li><li>Responsible for completion of specifically assigned tasks to time and cost.</li><li>Able to work as reliable and pro-active member of the team.</li><li>Excellent command of English language. (Writing and speaking)</li><li>Revit API/Dynamo knowledge is a plus</li><li>Good communication, presentation and listening skills.</li><li>Writing professional reports.</li><li>Identifies and communicates concerns to immediate supervisor.</li><li>Possess capability to take individual responsibilities.</li><li>Willingness to share information and knowledge with team members.</li><li>Shows flexibility in work tasks, locations and flexibility to work with teams in a different time zone.</li></ul><p>Rewards & benefits</p><p>Explore the rewards and benefits that help you thrive at every stage of your life and your career. This includes:</p><ul><li>Comprehensive life insurance coverage</li><li>Medical insurance for you and your dependents</li><li>Annual leave balance in accordance with local labour law</li><li>Flexible and hybrid work solutions</li><li>Opportunity for local and global internal transfers</li><li>Company gratuity scheme</li><li>Discretionary bonus program</li><li>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition</li></ul><p>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</p>
Occupation Description The Facility Management Senior Manager gives primary oversight and direction for City Edge’s Facilities and Physical Security operations for all sites, including ensuring management and execution of hard and soft services and projects are provided in accordance with operational and financial targets. He/she will drive continuous improvement across all responsibilities, and all assigned sites, develop and strengthen relationships with customers to ensure facilities needs are understood and met in the most effective and efficient manner, and also develop and lead facilities team to ensure full engagement and provide consistent, predictable results for business operations.<br>Job Location New Capital<br>Job Scope Manage KPI's and SLA's with focus on optimizing service delivery and attention to the improvement of process, systems, tools and equipment. Establish operational policies that promote engagement, company culture and vision. Oversee operations of the company working with Senior Management from other contracts and departments. Design the implementation of efficient operation solutions based on pioneering technology. Oversee financial and technical matters with a focus on performance of services delivered. Draft and submit Financial Budgets for each trade of the assigned scope. Focus on the customers and their stakeholders to deliver exceptional service, adding solutions and identifying innovative added value business opportunities that complement the services already being delivered. Support the preparation of new opportunities with reviewing the organization structure, technical specifications, and financial parameters. Ensure contract compliance with the company's policies and regulations on Quality, Environment and Health & Safety. Establish OPEX & CAPEX budgets in accordance with the operations requirement. Monitor & continuously conduct operational audits to ensure achieving the strategic approaches. Establish a cut-off date to start contract renewal, monitor scope with department heads, and procurement negotiations with vendors with oversight on budget parameters. Review tenders/benchmarking and comparative statements. Responsible for managing the overall performance of the Operations team. Provide leadership by developing and implementing operational strategies & increase organizational effectiveness by ensuring the growth and development of all employees. Develop direct reports to ensure succession plans to support future company requirements and employee career objectives. Monitor Daily Reports and flag issues to department heads where necessary and customize solutions to repetitive challenges. Prepare routine and ad hoc reports, to keep the management informed about all issues relating to the operations and take necessary action. <br>Education and Most Common Work Experience Requested Bachelor’s Degree in Engineering.12+ years of related experience of which a minimum of 3-6 years should be in Facility Management Industry. Facility Management Certificate is a plus.
Occupation Description The Facility Management Senior Manager gives primary oversight and direction for City Edge’s Facilities and Physical Security operations for all sites, including ensuring management and execution of hard and soft services and projects are provided in accordance with operational and financial targets. He/she will drive continuous improvement across all responsibilities, and all assigned sites, develop and strengthen relationships with customers to ensure facilities needs are understood and met in the most effective and efficient manner, and also develop and lead facilities team to ensure full engagement and provide consistent, predictable results for business operations.<br>Job Location Split between El Sheikh Zayed and Alamein<br>Job Scope Manage KPI's and SLA's with focus on optimizing service delivery and attention to the improvement of process, systems, tools and equipment. Establish operational policies that promote engagement, company culture and vision. Oversee operations of the company working with Senior Management from other contracts and departments. Design the implementation of efficient operation solutions based on pioneering technology. Oversee financial and technical matters with a focus on performance of services delivered. Draft and submit Financial Budgets for each trade of the assigned scope. Focus on the customers and their stakeholders to deliver exceptional service, adding solutions and identifying innovative added value business opportunities that complement the services already being delivered. Support the preparation of new opportunities with reviewing the organization structure, technical specifications, and financial parameters. Ensure contract compliance with the company's policies and regulations on Quality, Environment and Health & Safety. Establish OPEX & CAPEX budgets in accordance with the operations requirement. Monitor & continuously conduct operational audits to ensure achieving the strategic approaches. Establish a cut-off date to start contract renewal, monitor scope with department heads, and procurement negotiations with vendors with oversight on budget parameters. Review tenders/benchmarking and comparative statements. Responsible for managing the overall performance of the Operations team. Provide leadership by developing and implementing operational strategies & increase organizational effectiveness by ensuring the growth and development of all employees. Develop direct reports to ensure succession plans to support future company requirements and employee career objectives. Monitor Daily Reports and flag issues to department heads where necessary and customize solutions to repetitive challenges. Prepare routine and ad hoc reports, to keep the management informed about all issues relating to the operations and take necessary action.<br>Education and Most Common Work Experience Requested Bachelor’s Degree in Engineering.12+ years of related experience of which a minimum of 3-6 years should be in Facility Management Industry. Facility Management Certificate is a plus.
Company Description Arab Engineers for Engineering Services is a leading provider of maintenance, repair, training, and operations solutions serving petroleum, agriculture, medical, education, and both government and private sectors. With over 24 years of experience, the company focuses on delivering high-quality products and services supported by strong technical expertise and hands-on training. Arab Engineers supplies a premium range of power control and automation products, electronics and electrical consumables, test and measurement tools, safety and security equipment, mechanical tools, and educational training systems. The company is the sole distributor for several top global manufacturers, including RS Components, LAPP Group, FLUKE, TEKTRONIX, and HONEYWELL. In addition, Arab Engineers offers trade compliance services such as e-commerce and e-procurement, MRO supplies management, project procurement management, and calibration and inspection testing. Role Description The Senior Software Sales Engineer is a full-time, on-site role based in Cairo, responsible for driving software solutions sales and supporting customers across the company’s key sectors. This role includes engaging with clients to understand technical and business requirements, preparing solution proposals and demonstrations, and collaborating with internal technical teams to tailor software offerings to customer needs. The Senior Software Sales Engineer will manage the full sales cycle, from lead qualification and technical presentations to closing deals and providing post-sales support. Daily activities involve preparing documentation, responding to technical inquiries, participating in tenders and RFPs, coordinating with suppliers, and maintaining accurate sales and pipeline reports. The role also includes monitoring market trends, providing feedback to improve product offerings, and contributing to training and knowledge-sharing initiatives within the sales team. Qualifications Strong foundation in Computer Science, with the ability to understand complex software architectures and technical specifications. Proficiency in Software Development and Back-End Web Development, including familiarity with common frameworks and APIs relevant to enterprise solutions. Solid Programming and Object-Oriented Programming (OOP) skills to effectively explain technical concepts and evaluate customer requirements. Proven experience in technical sales or pre-sales engineering, preferably in software, automation, or industrial solutions. Excellent communication, presentation, and negotiation skills, with the ability to build long-term customer relationships. Ability to work on-site in Cairo, travel to client locations as needed, and collaborate with cross-functional teams. Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field; advanced certifications in software or sales engineering are an advantage. Strong analytical and problem-solving skills, with<br>send you cv on ranayounishr@gmail.com
Job Summary<br><br>We are seeking an experienced Oracle Primavera Unifier Consultant with 9–12 years of professional experience in Enterprise Project Portfolio Management (EPPM) solutions. The ideal candidate will be responsible for designing, implementing, configuring, and supporting Oracle Primavera Unifier solutions for enterprise customers across multiple industries. The consultant will work closely with business stakeholders, project management teams, and technical teams to deliver scalable project controls, capital planning, cost management, and governance solutions.<br><br>Key Responsibilities<br><br>* Lead Oracle Primavera Unifier implementation and enhancement projects.<br>* Gather and analyze business requirements from customers and stakeholders.<br>* Design and configure Unifier business processes, workflows, forms, and reports.<br>* Implement Capital Planning, Cost Management, Contract Management, and Project Controls modules.<br>* Configure user roles, permissions, security profiles, and administration settings.<br>* Develop and maintain data integrations between Primavera Unifier and enterprise applications such as ERP, Oracle EBS, Oracle Fusion, SAP, and third-party systems.<br>* Prepare functional and technical design documents.<br>* Conduct system testing, User Acceptance Testing (UAT), and production deployment activities.<br>* Provide end-user training, workshops, and knowledge transfer sessions.<br>* Troubleshoot and resolve functional and technical issues within Primavera Unifier environments.<br>* Support project governance, scheduling, budgeting, forecasting, and reporting requirements.<br>* Collaborate with project managers, PMO teams, and technical architects to ensure successful project delivery.<br>* Participate in solution architecture discussions and recommend best practices.<br>* Provide post-implementation support and optimization recommendations.<br><br>Required Qualifications<br><br>* Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.<br>* 9–12 years of overall IT experience.<br>* Minimum 5+ years of hands-on experience with Oracle Primavera Unifier.<br>* Strong experience in Oracle Primavera P6 and Oracle Project Portfolio Management solutions.<br>* Experience in business process configuration, workflow design, and system administration.<br>* Strong understanding of project controls, cost management, capital projects, and PMO operations.<br>* Experience with system integrations using REST APIs, Web Services, XML, and middleware solutions.<br>* Knowledge of SQL and database concepts.<br>* Experience preparing solution design documents and project deliverables.<br>* Excellent communication and stakeholder management skills.<br>* Ability to work independently and manage multiple priorities.<br><br>Preferred Qualifications<br><br>* Oracle Primavera Unifier Certification.<br>* Experience with Oracle Fusion Cloud Applications.<br>* Experience in Engineering, Construction, Infrastructure, Utilities, Telecom, or Government sectors.<br>* Familiarity with Agile and Waterfall project methodologies.<br>* Knowledge of Primavera Analytics and Oracle BI reporting solutions.<br><br>Technical Skills<br><br>* Oracle Primavera Unifier<br>* Oracle Primavera P6<br>* Oracle Fusion / Oracle EBS Integration<br>* REST APIs & Web Services<br>* SQL<br>* Workflow Configuration<br>* Business Process Design<br>* Cost Management<br>* Capital Planning<br>* Contract Management<br>* Project Controls<br>* Reporting & Dashboards
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We’re looking for a <b>Technical Customer Support Representative </b>to join Procore’s Customer Support department. In this role, you’ll utilize your strong problem-solving and people skills to support a product that impacts how communities’ hospitals, homes, sports stadiums, and schools worldwide are built. You will help save our customers time and resources via first-contact resolutions, giving our clients the confidence to understand, use, and evangelize Procore's platform.</p><br><br><br><p>As a<b>Technical Customer Support Representative,</b> you’ll partner with Subject Matter Experts and internal departments to resolve customer problems and manage cases to the point of resolution. Use your troubleshooting, communication, and multitasking skills to deliver a best-in-class customer experience across telephone, chat, and email channels. <b>This is an exciting opportunity to join our first CSR team in Cairo, Egypt</b>, offering a launching point for a career in Custom Solutions, Documentation, Enablement, and more.</p><br><br><br><p>This position reports into the Senior Manager of Customer Support and will be based in our <b>Cairo, Egypt office</b>. We’re looking for someone to join us immediately!</p><br><br><br><p><b>What you’ll do:</b></p><br><br><ul>
<li><p>Deliver a best-in-class customer experience by managing inquiries via telephone, chat, and email to enable customers to achieve their goals.</p><br><br></li>
<li><p>Acquire and maintain a thorough understanding of Procore’s business model, systems, and technologies to optimize customer usage of the software suite.</p><br><br></li>
<li><p>Troubleshoot technical issues, diagnose root causes, and research answers to questions using established resources.</p><br><br></li>
<li><p>Partner with internal departments to resolve complex customer problems and leverage collaboration skills to provide appropriate solutions.</p><br><br></li>
<li><p>Maintain productivity in a high-volume, fast-paced contact center environment while adhering to assigned schedules and performance metrics.</p><br><br></li>
<li><p>Document records and data security with consistent attention to detail and integrity.</p><br><br></li>
<li><p>Convey Procore’s culture and values of Openness, Optimism, and Ownership in every interaction.</p><br><br></li>
<li><p>Seek proactive guidance from management and teammates to ensure continuous improvement and alignment.</p><br><br></li>
</ul><p><b>What we’re looking for:</b></p><br><br><ul>
<li><p>1+ year of experience in a contact center or technical support environment, or 2+ years of related customer support experience.</p><br><br></li>
<li><p>Fluent English speaker with excellent written and oral communication skills (subject to verification via assessment).</p><br><br></li>
<li><p>Strong multitasking skills with the ability to self-manage workloads while providing extraordinary client experiences.</p><br><br></li>
<li><p>Critical thinking abilities to assess issues, provide proactive advice, and efficiently escalate cases when appropriate.</p><br><br></li>
<li><p>Reliable self-starter with excellent attendance, time management skills, and an eagerness to learn quickly.</p><br><br></li>
<li><p>Ability to communicate optimistically and professionally with clients, maintaining poise under pressure.</p><br><br></li>
<li><p>Team player mentality with an open mind and the ability to work independently in a dynamic environment.</p><br><br></li>
</ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>MashreqBank</strong></span></p><br><p><span>JOB DESCRIPTION</span></p><br><span><span><strong>1</strong></span></span><p><span><span><strong>Job Title</strong></span></span></p><br><p><span><span>Program Manager, GTB Digital Transformation - PMO</span></span></p><br><p><span><span><strong>Department</strong></span></span></p><br><p><span><span>IBG - GTB - PMO</span></span></p><br><br><p><span><span><strong>Position Name </strong></span></span></p><br><p><span><span>Manager, GTB Digital Transformation - PMO.IBG - GTB </span></span></p><br><p><span><span><strong>Position ID</strong></span></span></p><br><br><p><span><span><strong>Incumbent No.</strong></span></span></p><br><p><span><span><strong>Incumbent Name</strong></span></span></p><br><br><span><span><strong>Group</strong></span></span><p><span><span><strong>Job Number</strong></span></span></p><br><br><span><span><strong>2</strong></span></span><span><span><strong>Job Purpose</strong></span></span><br><p><span>Responsible for end-to-end Project Management Activities related to a large scale Transformation Project and all the related Initiatives defined as pillars of the program. </span></p><br><p><span>The role delivers Project Management Outputs for the Transformation Program centralizing business, functional, operational and technical aspects of the Program. </span></p><br><p><span>The role requires the incumbent to plan, manage, execute, track and implement complex corporate banking functional and technology solutions including complex projects, and ensure delivery in line with customer expectation – internal and external-, within the base-lined schedule, budget and scope parameters; including but not limited to overseeing the testing strategy and execution, quality and compliance controls, and production stability after change movement.</span></p><br><br><span><span><strong>3</strong></span></span><span><span>Dimensions</span></span><br><p><span>Operating Budget</span></p><br><p><span>Number of Staff</span></p><br><br><p><span>Capital Exp. Budget</span></p><br><p><span>Other</span></p><br><br><span><span><strong>4</strong></span></span><span><span>Key Result Areas</span></span><br><p><span>On top of the agenda is the creation of the Program Master Plan which has to incorporate all the initiatives defined as pillars of the program</span></p><br><p><span>Each Initiative should have a concrete Project Plan that will be part of the Consolidated Transformation Project Master Plan.</span></p><br><p><span>Defining - for each Initiative as well as for the consolidated plan - the milestones and necessary activities/tasks to be performed, proper allocation of resources and responsibilities, timelines, dependencies, critical paths and contingency actions for deviations.</span></p><br><p><span>Agreeing the master plan with stakeholders and presenting recommendations to the Steering Committee.</span></p><br><p><span>Should be able to coordinate the Plan executions including all steps of the process.</span></p><br><p><span>The steps to include the design, development, testing, roll out and stabilization.</span></p><br><p><span>Should be able to include activities that will complement the Transformation Program eg the building blocks of an Ecosystem</span></p><br><p><span>Should manage collaboration of the business case that will support the Program, its development and approval, also including Finance teams to provide the necessary funding. Each activity should be tracked in line with budget approved.</span></p><br><p><span>Reporting is a critical activity that should be performed with the highest standards, should be accurate, timely and well organized</span></p><br><p><span>Vendor Management: to be totally connected with all vendors participating in the program, coordinating their activities and outputs.</span></p><br><p><span>Should design the necessary project plans to engage customers in the process, following the defined customer journey initiative</span></p><br><p><span>Execute the Front to Back digitalization initiative, coordinating all the necessary areas of the Bank that should participate and contribute on it, including front, middle and back office</span><span>Facilitate the necessary project plans to assure a proper and integral integration of the ongoing digital initiatives of the bank to assure consistency and to avoid duplication of efforts.</span></p><br><p><span>The role has a Global Scope, to properly coordinate the participation of all the countries where the Bank has decided to implement the solution.</span></p><br><p><span>Should take ownership of each Governance instance defined to conduct the Program, including Steering Committees, Project and Working ones, as well as all working meetings that includes internal and external people participating in each of the initiatives of the program</span></p><br><p><span>The Governance Management includes the organization of the sessions, identification of the representatives of each area involved in the project, the preparation of the documents/materials for each session, the animation, the minutes, the identification of the action items, the reporting of the progress, deviation and mitigated actions. Also post sessions each action defined has to be tracked.</span></p><br><p><span>Provide extensive leadership in digital technology, including Continuous Delivery, Cloud Strategy, automation and key technology / vendor selections</span></p><br><p><span>Work closely with vendors to ensure solutions are technically compliant</span></p><br><p><span>Provide leadership and knowledge on agile implementation methodologies</span></p><br><p><span>Engage in Functional and technical solution design, build/integration, testing, deployment, and maintenance of end-to-end solutions which meet business needs</span></p><br><p><span>Engage and partner with the business to understand requirements, ensure alignment to the strategy, principles and reference architecture, and assist in shaping the solution to achieve this</span></p><br><p><span>Keep up-to-date on new technology, standards, protocols and tools in areas relevant to the rapidly changing digital environment</span></p><br><p><span>Provide solutions and technology leadership across a range of corporate banking technologies including, but not limited to, Mobile/Web Frameworks, Portals, Web Content Management and Collaboration Platforms</span></p><br><p><span>Manage program and stakeholders from various business and Operations functional areas.</span></p><br><br><span><span><strong>5</strong></span></span><span><span><strong>Operating Environment, Framework and Boundaries, Working Relationships</strong></span></span><br><p><span>Interact with stakeholders from business, enabling units, 3rd party representatives, and senior management.</span></p><br><p><span>Adhere to project management, information controls and security frameworks/procedures, including change and incident management process.</span></p><br><p><span>Provide general administrative support to the team, including, meetings, knowledge transfer and activity reporting.</span></p><br><p><span>Ensure management is informed of risks, issues, project/activity status, and team accomplishments.</span></p><br><p><span>Brief teams on important project, operational and organizational issues.</span></p><br><p><span>Recognize team achievements and share success, promoting high performing teams.</span></p><br><br><br><span><span><strong>6</strong></span></span><span><span><strong>Problem Solving</strong></span></span><br><ul><li><p><span>Balance conflicting requirements and needs of team members and project stakeholders for optimal outcome.</span></p><br></li><li><p><span>Full compliance with the change management process for all production rollouts.</span></p><br></li><li><p><span>Provide cost effective, business friendly and quality technology solutions which should ensure scalability and stability</span></p><br></li><li><p><span>Provide innovative approaches to Business problems by utilizing existing applications</span></p><br></li><li><p><span>Test and Release Management Disciplines</span></p><br></li><li><p><span>Problem and Incident Management</span></p><br></li><li><p><span>Change Control Disciplines</span></p><br></li><li><p></p></li></ul> </div>
BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLECustomer Service Coordinator | MAF Properties | West Region<br>ROLE SUMMARYThe Customer Service Coordinator is responsible for ensuring the smooth operation of the Customer Service Information Desk and related activities within the mall. The role focuses on delivering exceptional customer experiences, maintaining operational efficiency, and supporting the mall’s promotional and loyalty programs. The coordinator acts as a brand ambassador for Majid Al Futtaim Properties, upholding the company’s values and standards.<br>ROLE PROFILEAssist customers with directions, mall information, and general inquiries. Handle customer complaints professionally and escalate issues to the relevant teams when needed. Support daily customer service operations, including Gift Card sales, reconciliation, inventory checks, and stock control. Verify retailer MID numbers and Salesforce compatibility to ensure smooth Mall Gift Card and SHARE Pay transactions. Promote the SHARE loyalty program, assisting customers with app downloads, registrations, rewards, and ongoing promotions. Collect and analyze customer feedback through NPS call-backs, identify service gaps, and suggest improvements to enhance satisfaction. Collaborate with mall departments such as Operations, Security, Maintenance, and Marketing to maintain smooth operations and a positive customer experience. Maintain professional standards and compliance, including grooming, customer service excellence, adherence to company policies, and promoting Majid Al Futtaim's values.<br>REQUIREMENTSBachelor's Degree is required. Minimum 2 years of customer service experience. Experience within a shopping mall or luxury hotel environment. GCC experience is preferred, though relevant international experience is also accepted. Strong exposure to customer-facing service operations in a reputable organization. For internal Majid Al Futtaim candidates, a minimum of 1 year in their current role is required.<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
Job Title: Finance Section Head Company Name: Elsewedy Watnya<br>Job Purpose: The Finance Section Head is responsible for overseeing the company's day-to-day accounting, treasury, and financial reporting operations, ensuring the accuracy and integrity of financial records, compliance with accounting standards and internal controls, and the timely delivery of financial information to support management decision-making.<br>Responsibilities:Lead and manage the finance section's daily accounting, treasury, and reporting operations. Ensure timely closing of monthly, quarterly, and annual financial statements in compliance with accounting standards and company policy. Monitor cash flow, banking relationships, and working capital to maintain the company's liquidity position. Review and approve journal entries, reconciliations, and financial reports prepared by the finance team. Coordinate with external auditors, tax authorities, and banks to ensure compliance with statutory and regulatory requirements. Support the Finance Manager in preparing budgets, forecasts, and financial analysis for management decision-making. Implement and maintain internal control procedures to safeguard company assets and ensure data integrity. Develop and mentor the finance team, ensuring adherence to accounting policies and continuous process improvement. Identify, assess, and mitigate financial and operational risks within the finance function. HSE Responsibilities Elsewedy Electric requires the active commitment to, and accountability for, QHSE from all employees and contractors. Line management has a leadership role in the communication and implementation of, and ensuring compliance with, QHSE policies and standards. We are committed to:Protect, and strive for improvement of, the health, safety and security of our people at all times;Eliminate Quality non-conformances and HSE accidents;Ensure consistent and continuous compliance by all employees and vendors with safety and regulatory requirements, standards and protocols Responsible for creating safe work environment, manage risks and reduce exposure to liability Support line Management in managing HSE Incidents, corrective/preventive actions<br>Job Requirements: Minimum 6-8 years of experience in accounting/finance, preferably within the steel fabrication or manufacturing sector. Preferred 8-10 years of experience including at least 2 years in a supervisory role. Academic Qualifications:Bachelor's degree in Accounting, Finance, or related field. Preferred Studying towards or holding a professional accounting certification (CMA/ACCA/CPA). Certificates:-Not mandatory, but CMA, ACCA, or CPA modules are advantageous. Preferred Holder of CMA, ACCA, or CPA certification. Language :Proficient in English, both verbal and written. Preferred Proficiency in additional languages is beneficial. Computer skills:Proficient in ERP systems (SAP/Oracle) and advanced MS Excel. Preferred Experience with financial reporting and BI tools such as Power BI.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><em><strong>Envision Employment Solutions </strong></em><em>is currently looking for a </em><em><strong>CEO Office Manager </strong></em><em>for one of our partners, a pioneer in development.</em></p><br><p><strong>Job Summary:</strong></p><br><p>To ensure the effective and efficient management of the Chief Executive Officer's office by coordinating the CEO's schedule, communications, meetings, priorities, and key deliverables. The role serves as the primary coordination hub between the CEO, the Executive Committee (EXCO), the Board, and external stakeholders, ensuring seamless communication, timely follow-up, and strict confidentiality. The role manages operational and administrative priorities, monitors the execution of key actions, and facilitates executive coordination, enabling the CEO to focus on high-priority decisions and engagements. The role also supports the CEO across the full scope of his professional and personal responsibilities, as directed.</p><br><p><strong>Responsibilities:</strong></p><br><p><strong>Executive Calendar & Time Management</strong></p><br><ul><li>Own and manage the CEO's calendar, ensuring effective prioritization of meetings, business commitments, site visits, travel, and key engagements.</li><li>Evaluate, prioritize, and coordinate meeting requests to ensure the CEO's time is aligned with business priorities.</li><li>Proactively identify and resolve scheduling conflicts while balancing priorities and business needs.</li><li>Prepare and maintain the CEO's daily, weekly, and monthly agenda, ensuring all meetings are supported with relevant pre-reading materials, briefing notes, presentations, and required documentation.</li><li>Coordinate executive schedules with EXCO members and key stakeholders to ensure seamless planning and execution of meetings.</li><li>Monitor changes to the CEO's commitments and communicate updates promptly to all relevant stakeholders.</li></ul><p><strong>Executive Meetings & Action Management</strong></p><br><ul><li>Organize EXCO, Board, and key stakeholders' meetings including scheduling, logistics, venue arrangements, catering, and technology requirements.</li><li>Prepare, review and distribute meeting agendas in coordination with the CEO, ensuring all supporting documents and presentations are complete and circulated within agreed timelines.</li><li>Attend meetings as required, accurately record minutes in Arabic or English, and distribute approved minutes within the agreed time.</li><li>Maintain a centralized action tracker for decisions, commitments, and assigned actions, proactively following up with relevant departments to ensure timely completion.</li><li>Monitor the implementation of meeting decisions and escalate overdue or high-risk actions to the CEO as appropriate.</li><li>Maintain organized and confidential records of agendas, minutes, resolutions, and supporting documentation in accordance with record-retention requirements.</li></ul><p><strong>Correspondence & Communication</strong></p><br><ul><li>Serve as the primary point of contact for the CEO Office, professionally managing incoming emails, correspondence, visitors, and communication requests.</li><li>Draft, review, edit, translate, and format high-quality correspondence, reports, presentations, speeches, memos, letters, and announcements in both Arabic and English.</li><li>Manage the flow of incoming and outgoing correspondence to the relevant department, ensuring timely routing, tracking, follow-up, and closure of all requests and responses.</li><li>Review all items submitted for the CEO's attention or approval to ensure completeness — including supporting documents, required approvals, and relevant context — before presentation to the CEO.</li><li>Where appropriate, use CEO-approved AI tools to support the review of documents submitted for the CEO's approval — checking completeness, consistency, and quality — before presentation, in compliance with confidentiality and data-security requirements.</li><li>Support the administration of the CEO's professional digital presence (e.g., LinkedIn), including publishing approved content, monitoring messages, and coordinating with Marketing & Communications and appointed agencies, in accordance with the CEO's approval and delegation framework.</li><li>Ensure that all communications issued from the CEO Office are accurate, professionally presented, and aligned with organizational standards and priorities.</li><li>Maintain strict confidentiality when handling sensitive information, executive correspondence, and privileged business matters.</li></ul><p><strong>Travel & Events Arrangements</strong></p><br><ul><li>Plan and coordinate all domestic and international travel arrangements for the CEO, including flights, visas, accommodation, transportation, itineraries, and travel documentation.</li><li>Prepare comprehensive travel itineraries, briefing packs, meeting schedules, and supporting documentation to ensure the CEO is fully prepared for business travel.</li><li>Support the planning and execution of executive meetings, corporate events, project launches, Town Halls, leadership off-sites, and other CEO-sponsored events.</li><li>Coordinate with internal departments and external service providers to ensure all event logistics are delivered efficiently and to the required standard.</li><li>Prepare and reconcile the CEO's business travel and expense claims in accordance with company policies and Finance requirements.</li><li>Coordinate the CEO's media engagements, interviews, and public appearances — including scheduling and briefing materials — in liaison with Marketing & Communications and appointed agencies.</li></ul><p><strong>CEO Office Operations & Coordination</strong></p><br><ul><li>Manage the day-to-day operations of the CEO Office, ensuring efficient administrative processes and high service standards.</li><li>Administer the CEO Office budget, office supplies, and service contracts within delegated authority.</li><li>Raise purchase requests and coordinate with Procurement and Finance to ensure timely acquisition of CEO Office requirements.</li><li>Support the onboarding and administrative arrangements for new EXCO members.</li><li>Maintain organized records, filing systems, and documentation for the CEO Office in accordance with company standards.</li></ul><p><strong>Confidentiality & Governance</strong></p><br><ul><li>Maintain the highest level of confidentiality when handling sensitive commercial, financial, legal, contractual, strategic, and personnel information.</li><li>Exercise sound judgment in determining matters requiring the CEO's attention and independently resolve routine operational issues where appropriate.</li><li>Operate within a delegation-of-authority framework agreed with the CEO, acting on or declining requests on the CEO's behalf only within delegated limits, and escalating all matters beyond those limits to the CEO.</li><li>Safeguard confidential CEO Office records and ensure secure handling, storage, and distribution of sensitive information.</li><li>Promote professional standards, integrity, and discretion in all interactions involving the CEO Office.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists in leading the emergency response team for all facility issues.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>OR<br>• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 1 year experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>CORE WORK ACTIVITIES<br>Managing Engineering Operations and Budgets<br>• Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems.<br>• Ensures regulatory compliance to facility regulations and safety standards.<br>• Manages and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations.<br>• Develops specifications and requirements for service contracts and administers such contracts to support building needs.<br>• Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion.<br>• Oversees and directs the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities.<br>• Develops a long term plan for preventative maintenance and asset protection and overseeing execution of plan.<br>• Develops project plans in accordance with renovation or new construction needs.<br>• Contacts contractors for bids and supervising construction to ensure timely completion of projects within budgetary guidelines.<br>• Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors.<br>• Ensures fire crew has complete understanding of all procedures, equipment and alarms.<br>• Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition.<br>• Conducts guest room and common area inspection to ensure guest satisfaction.<br>• Inspects and evaluates the physical condition of facilities in order to determine the type of work required.<br>• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.<br>• Selects and orders or purchasing new equipment, supplies, and furnishings.<br>• Manages parts and equipment inventory.<br>Maintaining Property Standards<br>• Ensures building and equipment licenses and certifications are current.<br>• Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems).<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Shares plans with property leadership and ensuring corrective action is taken to continuously improve guest satisfaction.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Job Description :<br><br>Senior Backend Java Engineer Summary of role :<br><br>▪ The Java Developer contributes to the backend API technology stack,<br><br>▪ The Java Dev works with the product and design teams to understand end-user requirements and use cases and translate them pragmatic and effective technical solutions.<br><br>▪ As well as improvements to Dev Ops tooling Key responsibilities<br><br>▪ Shaping and implementing technology / business solutions to contribute to client organization's competitive differentiation<br><br>▪ Uses various software development technologies to rapidly develop creative and efficient solutions that enhance client organization's technology stack<br><br>▪ Collaborates with other team members to implement user stories, write tests, and continuously deliver new / improved product functionality<br><br>▪ Communicates with internal IT teams to resolve technical dependencies during implementation<br><br>▪ Reporting to Engineering Manager / Senior Engineering Manager Key responsibilities and background 4-6 years history of total software development experience.<br><br>▪ Bachelor's degree in Computer Science or similar, advanced degree preferred with outstanding record of academic achievement.<br><br>▪ Experience working in JVM based programming languages like Java 8+, Kotlin and/or modern backend frameworks like Spring-Boot.<br><br>▪ Significant experience writing, utilizing and securing RESTful API services in large scale distributed applications.<br><br>▪ Experience with microservice architectures, including understanding of service discovery and circuit breakers.<br><br>▪ Experience with relational and non-relational databases (e.g., Oracle, Postgre SQL, MySQL/Maria DB, Mongo DB, Couch DB, Cassandra, Elasticsearch ... etc.).<br><br>▪ Experience in build scripts Maven, Gradle, CI Jenkins and/or Azure Pipelines.<br><br>▪ Experience in engineering practices such as code refactoring, design patterns, test driven development, continuous integration, building highly scalable applications, application security.<br><br>▪ Experience in container technologies like Docker / Kubernetes a plus.<br><br>▪ Experience in agile development methodologies<br><br>▪ Knowledge in any other languages such as Node JS, Go-Lang, and/or Python a plus<br><br>Requirements<br><br>Job Special Requirements- Mandatory Questions :<br><br>Graduation Year & Grade :<br><br>Proven Years of Experience after graduation excluding Part time & Internship ( By Insurance or Experience letter ) :<br><br>How many years of experience in java?<br><br>How many years of experience in spring FW?<br><br>How many years of experience in microservices?<br><br>Do you have knowledge about Camunda?<br><br>Do you have knowledge about docker?<br><br>Notice period ?<br><br>New Cairo Location is ok ?<br><br>Noting that we need from 3 to 7 years of experience and here is the title: Engineer III: 4 to 5 years
Job Description :<br><br>Mid-Level Backend Java Engineer:<br><br>Summary of role ▪ The Java Developer contributes to the backend API technology stack,<br><br>▪ The Java Dev works with the product and design teams to understand end-user requirements and use cases and translate them pragmatic and effective technical solutions.<br><br>▪ As well as improvements to Dev Ops tooling Key responsibilities<br><br>▪ Shaping and implementing technology / business solutions to contribute to client organization's competitive differentiation ▪ Uses various software development technologies to rapidly develop creative and efficient solutions that enhance client organization's technology stack<br><br>▪ Collaborates with other team members to implement user stories, write tests, and continuously deliver new / improved product functionality<br><br>▪ Communicates with internal IT teams to resolve technical dependencies during implementation<br><br>▪ Reporting to Engineering Manager / Senior Engineering Manager Key responsibilities and background ▪3 years history of total software development experience.<br><br>▪ Bachelor's degree in Computer Science or similar, advanced degree preferred with outstanding record of academic achievement.<br><br>▪ Experience working in JVM based programming languages like Java 8+, Kotlin and/or modern backend frameworks like Spring-Boot .<br><br>▪ Significant experience writing, utilizing and securing RESTful API services in large scale distributed applications .<br><br>▪ Experience with microservice architectures, including understanding of service discovery and circuit breakers.<br><br>▪ Experience with relational and non-relational databases (e.g., Oracle, Postgre SQL, MySQL/Maria DB, Mongo DB, Couch DB, Cassandra, Elasticsearch ... etc.).<br><br>▪ Experience in build scripts Maven, Gradle, CI Jenkins and/or Azure Pipelines.<br><br>▪ Experience in engineering practices such as code refactoring, design patterns, test driven development, continuous integration, building highly scalable applications, application security.<br><br>▪ Experience in container technologies like Docker / Kubernetes a plus.<br><br>▪ Experience in agile development methodologies<br><br>▪ Knowledge in any other languages such as Node JS, Go-Lang, and/or Python a plus<br><br>Requirements<br><br>Job Special Requirements- Mandatory Questions<br><br>Graduation Year & Grade :<br><br>Proven Years of Experience after graduation excluding Part time & Internship ( By Insurance or Experience letter )<br><br>How many years of experience in java?<br><br>How many years of experience in spring FW?<br><br>How many years of experience in microservices?<br><br>Do you have knowledge about Camunda?<br><br>Do you have knowledge about docker?<br><br>Notice period ?<br><br>New Cairo Location is ok ?<br><br>Noting that we need from 3 to 7 years of experience and here is the title: Engineer II : 3 years (Mid Level)
New Cairo, Egypt<br><br>Apply Now!<br><br>Info Plot Consulting is looking for an Odoo Developer to build and maintain the custom modules, integrations and localisation features behind our client implementations across Egypt and the region. You will work side by side with our functional consultants, turning business requirements into clean, upgrade-safe Odoo code.<br><br>This is a hands-on technical role with real ownership. We expect solid Python, a working command of the Odoo framework, curiosity about how businesses actually run, and the discipline to write code that survives the next version upgrade.<br><br>Customer Relationship<br><br>Personal Evolution<br><br>Autonomy<br><br>Administrative Work<br><br>Technical Expertise<br><br>Responsibilities<br><br>Develop and maintain custom Odoo modules (models, views, workflows) Translate functional specifications into clean, upgrade-safe code Build QWeb reports and OWL / Java Script front-end components Implement integrations with third-party systems via XML-RPC, JSON-RPC and RESTDevelop and maintain Egyptian ETA and ZATCA e-invoicing integrations Write data migration and version upgrade scripts Debug, profile and optimise Postgre SQL queries and server performance Review code, write tests and maintain technical documentation<br><br>Must Have<br><br>2-4 years hands-on Odoo development experience Strong Python and object-oriented programming Solid command of the Odoo ORM, models, security rules and workflows XML views, QWeb reports and Odoo Studio Java Script and the OWL framework Postgre SQL and SQL query optimisation Git and disciplined version control practice Experience delivering API integrations (XML-RPC / JSON-RPC / REST) BSc in Computer Science or Engineering, or ITI graduate Good written and spoken English Strong ethics and professional values Comfortable with hybrid work and occasional travel<br><br>Nice to have<br><br>Odoo 19 Certification Egyptian ETA or ZATCA e-invoicing implementation experience Version upgrade and data migration experienceodoo.sh or self-hosted deployment and CI/CDAccounting or cost accounting awareness Exposure to POS, Manufacturing or Logistics modules Docker and Linux server administration Arabic and additional languages<br><br>What's great in the job?<br><br>Work on real ERP implementations for clients across Egypt and the region Own features end to end, from specification to production Direct access to functional consultants and business context, not just tickets Certification support and a clear technical growth path A modern stack: Odoo 19, Python, Postgre SQL, OWL and Git Hybrid working in a collaborative team with no office politics<br><br>What We Offer<br><br>Each team member has a direct impact on the projects they deliver and on the growth of the company. You will work on real Odoo implementations across Egypt and the region, with continuous learning, certification support and clear career progression.<br><br>Perks<br><br>A full-time position<br><br>Attractive salary package.<br><br>Trainings<br><br>12 days / year, including<br><br>6 of your choice.
About Flash<br><br>Flash is an early-stage Cairo-based fintech aiming to support our society’s financial well-being, one person at a time.<br><br>Flash has raised a $6M seed round from leading international investors and is approved by the Central Bank of Egypt in partnership with Banque Misr.<br><br>Our founding team has deep local and international experience working at top consumer-facing technology companies.<br><br>Role Overview<br><br>We are looking for a highly experienced Staff Software Engineer with deep expertise in Golang to help design and build scalable, high-performance systems. In this role, you will be a technical leader, influencing architecture decisions, mentoring engineers, and shaping the future of our platform. You will work closely with product, design, and other engineering teams to deliver robust, reliable, and innovative solutions.<br><br>Key Responsibilities<br><br>Lead the design and implementation of scalable backend systems and APIs using Golang Drive technical architecture decisions, ensuring high reliability, performance, and maintainability Collaborate with cross-functional teams to define requirements and deliver features end-to-end Provide technical mentorship and code/design reviews to elevate engineering quality and velocity Foster a strong engineering culture centered around ownership, innovation, and reliability Identify bottlenecks, optimize processes, and continuously improve squad performance and engineering practices Lead initiatives to improve engineering processes, code quality, and team productivity Own critical services or components, ensuring uptime, observability, and operational excellence Stay up-to-date with developments in Go, backend architecture, and cloud-native practices<br><br>Requirements<br><br>7+ years of backend engineering experience, including 2+ years of leading or mentoring engineers Deep proficiency in Golang and strong understanding of microservices and distributed systems Solid understanding of system design, APIs, REST/Graph QL, message queues (e.g., Kafka), and databases (SQL/NoSQL) Experience deploying and operating services on AWS, GCP, or other cloud platforms using tools like Docker and Kubernetes Familiarity with secure coding practices, particularly for financial or regulated environments Strong communication and collaboration skills. able to align engineers and product stakeholders<br><br>Nice to Have<br><br>Prior experience in fintech or building financial platforms (payments, wallets, banking APIs, etc.) Knowledge of security standards like PCI-DSS, SOC 2, or ISO 27001Experience with observability tooling (e.g., Prometheus, Grafana, Data Dog) Familiarity with CI/CD pipelines, Git Ops, and infrastructure as code (e.g., Terraform, Helm)<br><br>What We Offer<br><br>A collaborative and dynamic work environment in a fun office with a garden and fully equipped kitchen.<br><br>Opportunities for professional development and career growth The chance to work on impactful projects in the fintech industry Social and medical insurance coverage Monthly credit for use on our app<br><br>Powered by Jazz HR<br><br>vad LLklbdu
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Valleysoft is a regional IT services provider delivering enterprise technology, application development, process management, and IT support solutions to clients worldwide.<br> Working across the Information Technology and Services sector, the company supports complex business environments where reliable systems, strong operational control, and responsive support are essential to day-to-day performance.<br> This role is focused on maintaining the stability and performance of card management and ATM-related applications in a banking and payments environment.<br> As a CMS & ATM Application Support Specialist, you will play a key part in resolving production issues, supporting critical transaction flows, and working closely with technical and operational teams to keep payment services running smoothly.<br> Responsibilities Provide L2/L3 production support for Card Management Systems and ATM-related applications.<br> Troubleshoot issues across card issuance, activation, PIN services, limits, blocking and unblocking, reissuance, and transaction processing.<br> Analyze ISO 8583 messages and end-to-end transaction flows across ATM, POS, e-commerce, and contactless channels.<br> Investigate authorization, clearing, reversal, reconciliation, and settlement issues.<br> Support integrations between CMS, ATM/POS systems, payment platforms, and core banking systems.<br> Analyze transaction and application logs to identify root causes.<br> Coordinate with infrastructure, middleware, database, security, application, and payment scheme teams.<br> Support production releases, changes, post-deployment validation, and operational documentation.<br> Ensure incidents are resolved within SLAs and participate in on-call or shift-based support as needed.<br> Private Health Insurance Training & Development 2+ years of experience supporting CMS, ATM, or payment applications in banking environments, including L2/L3 production support for business-critical systems.<br> Hands-on production support experience with a Card Management System and practical troubleshooting experience with an ATM/POS transaction processing or switching platform.<br> Strong experience analyzing ISO 8583 messages, including authorization, reversal, and clearing flows, with the ability to trace failed transactions end-to-end through application and server logs.<br> Experience supporting integrations between CMS, ATM/POS, payment systems, and core banking systems.<br> Strong SQL skills using Oracle and/or SQL Server.<br> Experience with ticketing or incident management tools and structured incident, problem, and change-management processes.<br> Hands-on experience with an ATM/POS switch such as ACI Base24, Postilion, or a similar platform.<br> Eligibility to work in Egypt.<br> Availability to work rotating shifts, including overnight, weekend, and public-holiday coverage, and to participate in an on-call roster.<br> Ability to respond to high-priority production incidents outside normal business hours when required.<br> Experience with a Card Management System such as Way4, VisionPLUS, TietoEVRY, or a similar platform is a plus.<br> Experience with Thales PayShield 9000/10K or an equivalent HSM is a bonus.<br></span> </div>
Company Description Quantum Group DMCC is an integrated technology partner serving complex transformation projects across the Middle East and Africa. The company brings together consultancy, software, security, hardware, and managed services in unified, outcome-focused engagements instead of isolated technology decisions. With over fifteen years of experience and more than twenty global vendor partnerships, Quantum Group DMCC is accountable from advisory through execution. Team members collaborate closely with clients to ensure technology solutions work seamlessly together and deliver measurable business results.<br>Role Description The Senior Presales Audio Video role is a full-time, on-site position based in Heliopolis. The role focuses on leading presales activities for audio-visual solutions, including understanding client requirements, designing AV architectures, and preparing technical proposals and solution presentations. Day-to-day tasks include consulting with clients and internal stakeholders, preparing bills of quantities and scope documents, supporting the sales team with demos and proof-of-concept engagements, and responding to RFPs and tenders with clear, accurate documentation. The role also involves coordinating with engineering and delivery teams to ensure proposed solutions are feasible, cost-effective, and aligned with Quantum Group DMCC’s standards. The Senior Presales Audio Video professional is expected to build strong customer relationships, stay current on AV technologies and vendor offerings, and contribute to continuous improvement of presales processes and tools.<br>Qualifications<br> Candidates should possess strong Analytical Skills to interpret customer needs, analyze technical requirements, and translate business objectives into effective audio-visual solutions. Candidates should possess excellent Communication skills, including clear written documentation, confident presentations, and the ability to convey complex AV concepts to both technical and non-technical stakeholders. Candidates should possess solid Consulting and Presales skills, including solution design, proposal development, RFP/RFI response, and collaboration with sales teams to shape winning strategies. Candidates should possess proven Customer Service skills, demonstrating responsiveness, professionalism, and the ability to build long-term relationships based on trust and reliability. Relevant experience in audio-visual systems design and integration, such as conferencing, collaboration solutions, control systems, digital signage, and unified communications, is highly beneficial. Experience working with major AV vendors and platforms, and familiarity with industry standards and best practices, is preferred. Bachelor’s degree in Engineering, Information Technology, or a related field, or equivalent practical experience in AV presales or solution architecture. Ability to work on-site in Heliopolis, manage multiple presales engagements simultaneously, and collaborate effectively with cross-functional teams.
Company Description Quantum Group DMCC is an integrated technology partner supporting complex digital transformations across the Middle East and Africa. The company brings consultancy, software, security, hardware, and managed services together in a single accountable engagement focused on business outcomes rather than products. With over fifteen years of experience and more than twenty global vendor partnerships, Quantum Group DMCC delivers end-to-end solutions from advisory through execution. Team members work on demanding, high-impact projects where technology decisions are aligned and interoperable, ensuring measurable results for clients.<br>Role Description The Senior Audio-Visual Presales Engineer is a full-time, on-site role based in Heliopolis. This position is responsible for engaging with clients to understand their business requirements, designing AV solutions, and preparing technical proposals, bills of quantities, and drawings. The role involves conducting site surveys, collaborating with sales teams to develop winning solution strategies, and presenting AV designs and demonstrations to customers and partners. The Senior Audio-Visual Presales Engineer will also support tender responses, ensure solutions align with industry standards and vendor guidelines, and provide technical handover to implementation teams. Day-to-day activities include close coordination with internal stakeholders, maintaining up-to-date knowledge of AV technologies, and contributing to continuous improvement of presales processes and templates.<br>Qualifications<br> Strong audio-visual solution design skills, including system architecture, equipment selection, and integration of video, audio, control, and collaboration platforms. Proficiency in presales activities such as requirements gathering, solution scoping, proposal development, and tender documentation for AV projects. Experience with AV design and documentation tools (e.g., Auto CAD or similar), and the ability to produce clear schematics, layouts, and technical diagrams. Solid understanding of networking and IT fundamentals relevant to AV systems, including IP-based AV, conferencing platforms, and interoperability with enterprise infrastructure. Strong communication and presentation skills, with the ability to explain technical concepts to non-technical stakeholders and conduct effective client meetings and demos. Proven ability to work collaboratively with sales, engineering, and project teams, managing multiple opportunities and deadlines in a fast-paced environment. Several years of experience in AV presales or AV engineering roles, ideally within systems integration or technology services organizations. Relevant technical certifications in AV or related fields (such as CTS, CTS-D, or vendor-specific certifications) are highly beneficial. Bachelor’s degree in Engineering, Information Technology, or a related discipline, or equivalent practical experience in audio-visual systems. Commitment to staying current with emerging AV technologies and industry best practices, and a focus on delivering reliable, outcome-driven solutions.