Security Supervisor Jobs in Egypt
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<p>Job Description: Department Finance & Accounting Reports To Executive Management / Factory Manager Location Belbeis Industrial City, Sharqia, Egypt Employment Type Full-time Key Interfaces All Factory Departments, External Auditor, Tax Advisors, Banks, External Parties Supervises Accounting Supervisor, Senior/Junior Accountants, Finance Control roles (per approved organization structure)</p><p>Job Purpose To establish, lead, and progressively stabilize the Finance & Accounting function from the ground up in a manufacturing environment undergoing financial and systems restructuring. The Finance Manager is responsible for building reliable accounting discipline, ensuring the integrity of the General Ledger and financial records, strengthening documentation and internal controls, producing accurate financial statements and statutory/tax outputs, and developing the finance team and systems in a controlled manner. The role requires a hands-on manager who can work with imperfect legacy information, investigate problems before making conclusions, and build a sustainable finance function rather than merely operate an existing one.</p><p>Key Responsibilities</p><p>1. Finance Function Establishment & Leadership • Take ownership of establishing and operating the Finance & Accounting function according to the approved organization structure and transformation plan. • Set clear responsibilities, work allocation, review levels, and accountability across the finance team. • Build disciplined month-end routines, documentation standards, reconciliations, and financial-control practices. • Prioritize critical finance risks and stabilize the function progressively without disrupting ongoing business operations. • Develop the finance team through coaching, review, and practical on-the-job guidance.</p><p>2. General Ledger & Accounting Integrity • Own the integrity, completeness, and accuracy of the General Ledger and accounting records. • Ensure journal entries are properly supported, reviewed, authorized, and posted according to the approved Chart of Accounts and accounting policies. • Review account reconciliations, supporting schedules, and unusual balances and ensure timely resolution of identified issues. • Maintain disciplined period closing procedures and ensure transactions are recorded in the appropriate accounting periods. • Ensure the accounting structure remains consistent and controlled as the business and ERP environment develop.</p><p>3. Financial Statements, Closing & Statutory Reporting • Lead monthly and year-end closing activities and ensure timely preparation of reliable financial statements. • Review Balance Sheet, Income Statement, and Cash Flow outputs for consistency, completeness, and reasonableness. • Ensure major balances are supported by reconciliations, schedules, and appropriate evidence. • Coordinate statutory financial reporting requirements with external auditors and relevant advisors. • Provide management with clear explanations of significant financial movements, risks, and unresolved issues.</p><p>4. Legacy Data, Opening Balances & Financial Cleanup • Lead the controlled review and validation of opening balances and legacy accounting information transferred into the new finance environment. • Use original documents, reconciliations, and reliable source evidence to validate financial data where historical systems or records cannot be fully relied upon. • Investigate significant differences and identify root causes before deciding whether correction, reconstruction, or other action is required. • Document unresolved historical issues, financial risks, and required corrective actions and escalate them appropriately. • Prevent unverified historical data from contaminating the integrity of the new accounting environment.</p><p>5. ERP & Finance Systems Development • Own Finance requirements and controls during the phased development of the ERP environment. • Ensure the General Ledger is stabilized before supporting controlled activation and integration of additional ERP modules. • Participate in ERP rehabilitation, data migration, mapping, testing, module activation, and process-improvement projects. • Validate that new modules and interfaces integrate correctly with the General Ledger and do not create duplication, conflicting records, or uncontrolled entries. • Ensure appropriate finance controls, approvals, and audit trails are embedded in system implementation.</p><p>6. Internal Controls & Documentation • Establish and enforce practical financial controls covering documentation, approvals, authorization, recording, and reconciliation. • Ensure financial transactions are supported by complete and valid documentation before accounting treatment is finalized. • Identify control weaknesses and recurring documentation failures and recommend corrective actions. • Coordinate with other departments to improve the quality and timeliness of documents and financial inputs received by Finance. • Maintain appropriate segregation of duties and escalation mechanisms within the available organization structure.</p><p><br></p><p>Required Skills: Environment Reports Data Cables HR Inventory Valuation Support Financial Transactions Balance Treasury ROOT Accounts Receivable Financial Data Journal Entries Development Escalation Authorization Closure Accounts Payable Data Migration Interfaces Balance Sheet Structures Organization General Ledger Business Operations Adjustments Investigation Financial Planning Approvals Operations Salary Ownership Bank Reconciliation Hiring Analysis ERP Cash Flow Internal Controls Corrective Actions Compliance Accountability Tax Validation Financial Statements Inspection Reliability Financial Reporting Coaching Cash Manufacturing Filing Integration Procurement Budgeting Records Pressure Excel Education Preparation Accounting Finance Testing Documentation Planning Design Business Sales Leadership Communication Management</p><p><strong>Desired Candidate Profile</strong></p><h3>Candidate Profile / Hiring Benchmark</h3>RequirementDetail Education Bachelor's degree in Accounting, Finance, or Commerce with Accounting specialization. Professional Qualification CMA, CPA, ACCA, or equivalent is preferred but not mandatory where practical manufacturing finance experience is strong. Experience Approximately 8 12 years of progressive Finance/Accounting experience, including at least 3 years in a supervisory or managerial capacity. Manufacturing Experience Strong preference for candidates with direct factory/manufacturing experience and practical exposure to inventory, costing, production-related accounting, and working-capital issues. Build/Transformation Experience Strong preference for experience establishing, restructuring, or significantly improving a finance function, accounting system, ERP environment, or Chart of Accounts. Technical Foundation Strong General Ledger, closing, financial statements, reconciliations, internal controls, tax/audit coordination, and accounting-documentation discipline. Systems Strong Excel and practical ERP experience; ability to understand data migration, mapping, integration, and control issues. Management Capability Able to lead old and new team members, objectively assess capability, preserve useful operational knowledge, and introduce stronger standards without unnecessary disruption. Problem-Solving Style Evidence-based, investigative, and structured; does not rush to rebuild or discard data before understanding root causes. Personality Hands-on, calm under pressure, firm on financial integrity, diplomatic with stakeholders, able to challenge unsupported assumptions, and capable of building credibility through evidence rather than authority alone.
Overview The HR Operations Coordinator SI will act as a single point of contact with Social insurance Service provider and will be responsible for amdninstring Social Insurance processes and transactions to be completed for the respective process based on the agreed service catalog and SLAs under direct supervision of the manager. The job incumbent is also responsible for building and tracking the SI budget and spend. The job incumbent will own the Contracts and Probation Period processes including the supervision of the RPA responsible for administering these processes. The role requires strong process orientation and SLA adherence experience. Responsibilities Deliver services at the defined at the SLAs/KPIs and drive operational efficiency and continuous improvement Ensure a consistent and high level of customer service and operational excellence that will ensure transactions are resolved efficiently and in full compliance with relevant legal, company and process requirements Partner with team to execute plans to improve customer satisfaction with a focus on processes Represent technical, functional and customer perspective when taking decisions: Database requirements, integration of systems, internal clients and the broader shared services organization Act as a single point of contact with the Social Insurance Service provider Audit Contracts and Probation Period Renewal RPA and report and resolve errors that arise Ensure that the required reports for RPA operation are uploaded periodically. Take necessary action in case of RPA operation failure. Sending any contracts and probation periods that were not sent by the bot to prevent the process from being disrupted Generate reports for the renewal process and the probation period to follow up on the bot Reviewing contracts sent from LBS and making sure the data is correct and send it to the archive Send the contract status updates to HR Systems Data Management team to reflect the updates on myHR. Finalizing company employee requests on myServices and closing in coordination with the service provider within the SLAs Create a record to follow up on business with the service provider, including delivery, receipt, and dispatch on the agreed dates Save all contract renewal approvals and the probationary period and save them to Microsoft Communicating with business partners and explaining the steps for implementing the process to renew contracts and the probation period to simplify the procedures Coordinate the delivery of Social Insurance documents (Forms 1/2/6) to the Social Insurance service provider and track the registration of the forms Assistance in issuing and following up the issuance of Foundation Certificates, Pepsi and Chipsy, and ending any problems related to Process the requests of any internal or external SI audits Assistance in the disbursement of pensions for qualified retired persons and cases of the deceased, and making a record and follow-up reports for the Supporting the archive by receiving and reviewing data and documents for new appointments and departures Correcting the data that appears by reviewing the files and sending them to the system team for correction Preparing all the required samples of files or documents to respond to the inspection, whether externally / internally / governmentally Preparing and sending the documents and data required for early retirement (MO) cases, reviewing them, and making a PDF for each file Preparing and reviewing samples sent by the tax administration team and making a PDF file for each file Preparing the required samples (new employees & leaving the service), reviewing them, making a PDF for each file, and sending it to my direct manager with the sample position and discussing it according to the required standards and quality." KPMG/GCS" Reviewing the data of new appointments and exiting the service monthly. In the event of errors between the documents and the system, they will be sent to the system team for correction directly." Data integrity" Review documents in new hire files and employee documents. Exit from service. If there are deficiencies in the documents, a report is sent every week to the LBS reinforcement team. Preparing and reviewing samples sent by the tax administration team, making a PDF for each file, following up on the movement of files between sites, archives, and information on savings" Preparing all required samples from the sites, whether files or documents, to respond to the inspection of insurance offices and labor offices before the end of the time period granted by the inspection Preparing and reviewing all samples required by the region s supervisor (service files - notifications of penalties, if any, for employees affiliated with the site) and sending to the site before the working day of the human rights inspection Follow-up on cases of work injuries, handing them over, preparing their files, following up on the results of these injuries, and disbursing the injured s entitlements" Handle and respond to Emplyees Social insurance complaints, inquiries and escalations Calculating, preparing and transferring all the amounts necessary to extract the certificates of the institution at the company level and to finish its work on Aquila" Preparing the emergency aid budget, calculating and following up the transfer of emergency aid checks" Calculation and follow-up of the service fund checks extraction and delivery to the labor office " Follow up and calculate the payment of the external service provider s dues, pay all his bills or other insurance payments, and impose fines on him, if any " Establishing and following up the files of the medical committees, presenting them to the quinquennial committees, and following up on the implementation of the decisions of these committees Qualifications Social Insurance operations experience and the relevant local laws HR Shared Services process and SLA management experience: 0 - 2 years Service management and ticket management system experience Customer orientation Process management and continuous improvement with a focus on optimization and productivity Technical / Functional Skills & Knowledge of HR Tools and Interfaces
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview The HR Operations Coordinator SI will act as a single point of contact with Social insurance Service provider and will be responsible for amdninstring Social Insurance processes and transactions to be completed for the respective process based on the agreed service catalog and SLAs under direct supervision of the manager. The job incumbent is also responsible for building and tracking the SI budget and spend. The job incumbent will own the Contracts and Probation Period processes including the supervision of the RPA responsible for administering these processes. The role requires strong process orientation and SLA adherence experience. Responsibilities Deliver services at the defined at the SLAs/KPIs and drive operational efficiency and continuous improvement Ensure a consistent and high level of customer service and operational excellence that will ensure transactions are resolved efficiently and in full compliance with relevant legal, company and process requirements Partner with team to execute plans to improve customer satisfaction with a focus on processes Represent technical, functional and customer perspective when taking decisions: Database requirements, integration of systems, internal clients and the broader shared services organization Act as a single point of contact with the Social Insurance Service provider Audit Contracts and Probation Period Renewal RPA and report and resolve errors that arise Ensure that the required reports for RPA operation are uploaded periodically. Take necessary action in case of RPA operation failure. Sending any contracts and probation periods that were not sent by the bot to prevent the process from being disrupted Generate reports for the renewal process and the probation period to follow up on the bot Reviewing contracts sent from LBS and making sure the data is correct and send it to the archive Send the contract status updates to HR Systems Data Management team to reflect the updates on myHR. Finalizing company employee requests on myServices and closing in coordination with the service provider within the SLAs Create a record to follow up on business with the service provider, including delivery, receipt, and dispatch on the agreed dates Save all contract renewal approvals and the probationary period and save them to Microsoft Communicating with business partners and explaining the steps for implementing the process to renew contracts and the probation period to simplify the procedures Coordinate the delivery of Social Insurance documents (Forms 1/2/6) to the Social Insurance service provider and track the registration of the forms Assistance in issuing and following up the issuance of Foundation Certificates, Pepsi and Chipsy, and ending any problems related to Process the requests of any internal or external SI audits Assistance in the disbursement of pensions for qualified retired persons and cases of the deceased, and making a record and follow-up reports for the Supporting the archive by receiving and reviewing data and documents for new appointments and departures Correcting the data that appears by reviewing the files and sending them to the system team for correction Preparing all the required samples of files or documents to respond to the inspection, whether externally / internally / governmentally Preparing and sending the documents and data required for early retirement (MO) cases, reviewing them, and making a PDF for each file Preparing and reviewing samples sent by the tax administration team and making a PDF file for each file Preparing the required samples (new employees & leaving the service), reviewing them, making a PDF for each file, and sending it to my direct manager with the sample position and discussing it according to the required standards and quality." KPMG/GCS" Reviewing the data of new appointments and exiting the service monthly. In the event of errors between the documents and the system, they will be sent to the system team for correction directly." Data integrity" Review documents in new hire files and employee documents. Exit from service. If there are deficiencies in the documents, a report is sent every week to the LBS “reinforcement” team. Preparing and reviewing samples sent by the tax administration team, making a PDF for each file, following up on the movement of files between sites, archives, and information on savings" Preparing all required samples from the sites, whether files or documents, to respond to the inspection of insurance offices and labor offices before the end of the time period granted by the inspection Preparing and reviewing all samples required by the region’s supervisor (service files - notifications of penalties, if any, for employees affiliated with the site) and sending to the site before the working day of the human rights inspection Follow-up on cases of work injuries, handing them over, preparing their files, following up on the results of these injuries, and disbursing the injured’s entitlements" Handle and respond to Emplyees Social insurance complaints, inquiries and escalations Calculating, preparing and transferring all the amounts necessary to extract the certificates of the institution at the company level and to finish its work on Aquila" Preparing the emergency aid budget, calculating and following up the transfer of emergency aid checks" ا Calculation and follow-up of the service fund checks extraction and delivery to the labor office " Follow up and calculate the payment of the external service provider’s dues, pay all his bills or other insurance payments, and impose fines on him, if any " Establishing and following up the files of the medical committees, presenting them to the quinquennial committees, and following up on the implementation of the decisions of these committees Qualifications Social Insurance operations experience and the relevant local laws HR Shared Services process and SLA management experience: 0 - 2 years Service management and ticket management system experience Customer orientation Process management and continuous improvement with a focus on optimization and productivity Technical / Functional Skills & Knowledge of HR Tools and Interfaces</p> </div>
<p>Company Description With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues. A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience. Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><p>Job Description * Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. *Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. * Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. * Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. * Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. * Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions. * Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. * Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation. * Work in coordination with all departments and ensure the flow of necessary information. * Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. * Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. * Follow the VIP procedures and greet VIP guests and bid them farewell. * Walk agency representatives and potential guests around the facility. * Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. * Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department. * Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. * Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. * Support hotel sales. Is authorised to sell charged services. * Take part in the Emergency Response Teams. * Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail. * Respond to guest inquiry forms and all written suggestions, complaints etc * Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. * Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. * Take part in training programmes and departmental internal communication meetings. * Due to being in direct contact with guests, must always look clean, neat and fresh. * To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). * To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. * To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. * Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. * Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: At least a high school diploma.</li><li>Experience: At least 2 years of experience in the industry.</li><li>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</li><li>Courses and Training: Prior attendance in seminars and trainings related to the job.</li><li>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li></ul>
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction.</li>
<li>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</li>
<li>Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow up on the matter.</li>
<li>Greet guests that will check in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</li>
<li>Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</li>
<li>Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</li>
<li>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and email them to all of the department managers.</li>
<li>Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.</li>
<li>Work in coordination with all departments and ensure the flow of necessary information.</li>
<li>Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</li>
<li>Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</li>
<li>Follow the VIP procedures and greet VIP guests and bid them farewell.</li>
<li>Walk agency representatives and potential guests around the facility.</li>
<li>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</li>
<li>Handle guest requests for the à la carte restaurants and fill out a reservation form for each à la carte restaurant and inform the F&B Department.</li>
<li>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere.</li>
<li>Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</li>
<li>Support hotel sales. Is authorised to sell charged services.</li>
<li>Take part in the Emergency Response Teams.</li>
<li>Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail.</li>
<li>Respond to guest inquiry forms and all written suggestions, complaints etc.</li>
<li>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</li>
<li>Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</li>
<li>Take part in training programmes and departmental internal communication meetings.</li>
<li>Due to being in direct contact with guests, must always look clean, neat and fresh.</li>
<li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and share the responsibilities, share the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings.</li>
<li>To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li>
<li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li>
<li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li>
<li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a high school diploma.</li>
<li>Experience: At least 2 years of experience in the industry.</li>
<li>Foreign language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</li>
<li>Courses and training: Prior attendance in seminars and trainings related to the job.</li>
<li>Computer literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li>
<li>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li>
</ul></p><p></p>
<p>Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><p>Job Description Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking-out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programmes and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: At least a Bachelor`s Degree.</li><li>Experience: At least 2 years of experience in the industry.</li><li>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</li><li>Courses and Training: Prior attendance in seminars and trainings related to the job.</li><li>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li></ul>
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Closely deal with all requests, problems, and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction.</p>
<p>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</p>
<p>Handle guest complaints and find solutions. Report any problems that take time to solve to his or her direct manager and follow up on the matter.</p>
<p>Greet guests that will check in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</p>
<p>Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions, and problems, and find solutions to these.</p>
<p>Write down any comments, requests, suggestions, and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</p>
<p>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire, translate them into English, and share them with all of the department managers.</p>
<p>Identify the special days of guests such as birthdays, wedding anniversaries, etc., make the necessary organisation together with the related departments, and monitor the organisation.</p>
<p>Work in coordination with all departments and ensure the flow of necessary information.</p>
<p>Take all special orders from guests such as birthday cakes, flowers, etc., inform the necessary departments, and ensure that the order is delivered to the guest.</p>
<p>Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication, etc. placed by guests are met as soon as possible.</p>
<p>Follow the VIP procedures and greet VIP guests and bid them farewell.</p>
<p>Walk agency representatives and potential guests around the facility.</p>
<p>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</p>
<p>Handle guest requests for the à la carte restaurants and fill out a reservation form for each à la carte restaurant and inform the Food & Beverage Department.</p>
<p>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager or Supervisor about the atmosphere.</p>
<p>Have detailed knowledge of all physical features of the facility as well as all activities and services offered at the facility.</p>
<p>Support hotel sales. Is authorised to sell charged services.</p>
<p>Take part in the Emergency Response Teams.</p>
<p>Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail.</p>
<p>Respond to guest inquiry forms and all written suggestions, complaints, etc.</p>
<p>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</p>
<p>Be open to all developments related to the profession. Closely keep track of developments to contribute to finding solutions.</p>
<p>Take part in training programmes and departmental internal communication meetings.</p>
<p>Due to being in direct contact with guests, must always look clean, neat, and fresh.</p>
<p>Predict that all activities and purchased equipment and belongings may impact the environment. Participate in all activities organized to protect biological diversity and share individual responsibilities to increase environmental knowledge and carry out necessary trainings.</p>
<p>Provide minimum consumption of currently used materials and equipment (paper, printed materials, etc.).</p>
<p>Implement necessary warnings and departmental trainings to save energy inside the facility. Continue implementing decisions taken for saving energy. Predict effects of environment and energy efficiency on purchased equipment.</p>
<p>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment, and lead staff accordingly.</p>
<p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p>
<p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> At least a bachelor’s degree.</p>
<p><strong>Experience:</strong> At least 2 years of experience in the industry.</p>
<p><strong>Foreign language:</strong> Proficiency in English to communicate with guests and understand professional terminology related to devices and equipment used, and a good command of Arabic, German, French, or Russian.</p>
<p><strong>Courses and training:</strong> Prior attendance in seminars and trainings related to the job.</p>
<p><strong>Computer literacy:</strong> MS Office applications, Front Office programmes (Fidelio, Opera, etc.).</p>
<p><strong>Skills:</strong> Familiar with guest profiles based on experience. Instructs colleagues who are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques, and processes related to the job. Expected to perform jobs that require experience in the field, concern more than one unit or process, and are similar in nature.</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In one or two sentences, introduce the team, property, or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p></p><p></p>
<p>To lead the Country Operations that will deliver the country P&L, contribute towards maximizing market share and operating profitability. In country, develop and implement customer plans based on commercial policies & channel Strat, defined by T&RM team. Administer Sales Force. Drive sales execution and manage commercial back-office operations. Execute MCE/ HCP activation plans.</p><p><b><br></b></p><p><b>Main responsibilities:</b></p><p>1- Performance and business acumen to deliver the financial and Market Share KPI s</p><ul><li>Responsible for the delivery of profitable market share growth of the country thereby delivering the Boost Target through effective Performance Management of the Sales Force Teams</li><li>Responsible for the delivery of the Volume Sales, Gross & net Sales KPI s</li><li>Responsible for delivering the Gross Margin and BOI targets of the country.</li><li>Management of the Field Force line of the P&L</li><li>Management of the channel and country SISO within country commercial policy targets (defined by TRM) and externally with the retailers.</li></ul><p>2- Manage the Where to Play Strategy for the country to drive profitable sales growth.</p><ul><li>Develop the channel activation strategy in conjunction with the brand plans.</li><li>Ensure the appropriate use of all distribution channels to actively drive the country RTM e.g., Distributor/ Wholesaler</li><li>Drive the prioritization and growth of the E-Commerce Channel</li><li>Develop and activate all new channel/ white space opportunities.</li><li>Keep abreast of competitive industry practices and new channels opportunities, active watch on external practices.</li><li>Implement company sales trading policies and marketing strategies at retail level so that retail sales targets and discount targets as well as rebates for the assigned products are achieved.</li><li>Lead & Execute the Channel, Customer, Store and HCP Segmentation process.</li><li>Lead the design of the sales incentive program in conjunction with the SFE Team / Performance Analytics</li><li>Lead the sales target setting at a channel, brand and rep/ KAM level to drive sales growth and build the Challenger Mindset</li><li>Guide KAM s to Develop Customer Annual Joint Business Plans aligned with company objectives and Account(s) Mission & Vision for assigned Strategic Customer(s) and Top to Top meetings to secure the Plans.</li></ul><p>3- Drive excellence in execution</p><ul><li>Win with HCP & Pharmacists</li><li>Drive an in market Fast Start at the start of the year, building momentum.</li><li>Negotiate and deliver the necessary pricing plan in line with the TRM Strategy for the Country to drive profitable market share.</li><li>Execute the OCE plan in country for HCP s and Pharmacists to drive recommendation and top line sales growth.</li></ul><p>4- Responsible for all external GTM relationships</p><ul><li>Ultimate responsibility for the management of all Retailer relationships including the delivery of the JBP</li><li>Responsibility for the management of Distributors and Wholesalers as either 3PL providers or full-service executors with responsibility including but not limited to: Annual JBP negotiations, Forecast Management and Order management.</li></ul><p>5- Champion of the CHC Transformation Journey</p><ul><li>Drive the right Culture and behavior in line with the Challenger Mindset.</li><li>Ensure people engagement, this is tracked through the annual Your Voice</li><li>Continue to strengthen the Fit for Growth principles in the organization, these principles translate into building a Brand Led Organization where we promote Simplicity and Accountability.</li><li>Develop your teams and aim to attract and recruit best in class talent.</li><li>Be a strong promoter of the Diversity and Inclusion priorities for the Country.</li><li>Differentiate on Sustainability in Country and make B.Corp our Competitive Edge.</li></ul><p>6- People Leadership</p><ul><li>Set a clear vision, drive a performant team by being ambitious.</li><li>Lead by empowering and influencing the team going above and beyond.</li><li>Drive capability building and ensure career development of the team.</li></ul><p>7- Maintain Compliance</p><ul><li>Abide by the requirements of the internal Code of Ethics including but not restricted to maintaining high professional standards of conduct in line with the Company procedure with a duty of care to the reputation of the Company.</li></ul><p>8- Ethical Leadership</p><ul><li>Takes personal accountability to use personal experience and knowledge, as well as the training and tools provided by Sanofi, to maintain a good knowledge and understanding of all ethics and governance relevant to the role (Sanofi Policies and Procedures and any relevant legal requirements) and demonstrate personal leadership in applying these to all work undertaken.</li><li>Escalates any decisions or seek the support of colleagues or management if personal knowledge and understanding is not at the level required to carry out any part of the role.</li></ul><p>9- Environmental and Safety Leadership</p><ul><li>To care for his/her own safety and wellbeing and the safety of others, and to co-operate with the company to ensure a safe place of work.</li><li>Employees are therefore expected to:</li><li>Support and conform to Company safety rules and procedures to ensure a safe and healthy working environment.</li><li>Report any accident, incident or near miss, whether it be of personal injury or property damage</li><li>Assist in the investigation of accidents with the objective of introducing measures to prevent recurrence.</li><li>Thoroughly read all safety documentation issues by the Company and comply with its requirements.</li><li>Escalate any doubts or uncertainties to their supervisor and / or manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in business administration or relevant field; MBA - is a plus</li><li>10 to 15 years of commercial / sales and/ or marketing experience</li><li>FMCG experience is definitely a plus</li><li>Business and financial acumen</li><li>Budget Planning</li><li>Strong Communication and negotiation skills</li><li>Analytical skills</li><li>Decision making</li><li>Leadership and people development</li><li>Adaptability and flexibility</li><li>Resilience</li><li>Challenger Mindset</li><li>Candidate must be able to demonstrate the Challenger Mindset</li><li>All in. Together. Keep each other honest. Have each other's back.</li><li>Courageous - Break Boundaries. Take thoughtful risks with creativity.</li><li>Outcome Obsessed - Be personally accountable. Driving sustainable impact and results with integrity and speed.</li><li>Radically Simple - Simple for us. Simple for consumers. Simple for customers. As it should be.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Description</b></p><br><p><b>Work Arrangement:</b> This role is categorized as onsite. this means the successful candidate to report to the GM office full time.</p><br><p><b>The Role</b></p><br><p>Facility Projects Supervisor leads the planning and execution of facility projects to support GM’s manufacturing strategy, safety, quality, and capacity requirements. The role manages cross-functional project teams and contractors, controls scope, timing, and budget, and ensures all projects are delivered safely, on time, and in line with GM standards and GM Manufacturing System (GMS) principles.</p><br><p><b>What You'll Do</b></p><br><ul><li><p>Lead end-to-end execution of facility projects (e.g., new production areas, building modifications, layout changes, infrastructure renewals).</p><br></li><li><p>Translate business requirements from manufacturing, maintenance, EHS, and other stakeholders into clear project scopes and deliverables.</p><br></li><li><p>Develop project plans including timelines, milestones, resource plans, and risk assessments; track progress and drive issue resolution.</p><br></li><li><p>Prepare and manage project budgets, ensuring cost control, value engineering, and alignment with GM capital and expense guidelines.</p><br></li><li><p>Coordinate technical studies, site surveys, and feasibility assessments for proposed facility changes.</p><br></li><li><p>Work with engineering, maintenance, and external design offices to develop and review technical specifications, layouts, and drawings.</p><br></li><li><p>Lead contractor and supplier management for project work, including RFQs, technical evaluations, kickoff meetings, daily coordination, and performance follow‑up.</p><br></li><li><p>Ensure all project activities comply with GM safety standards, environmental regulations, and local legal requirements, including method statements and permits to work.</p><br></li><li><p>Plan and supervise construction and installation activities on site, ensuring quality of workmanship, adherence to specifications, and minimal impact to ongoing production.</p><br></li><li><p>Coordinate with production and maintenance teams to plan shutdowns and tie‑ins, ensuring safe and efficient execution and rapid restart of operations.</p><br></li><li><p>Drive project change management, including scope changes, risk mitigation actions, and communication of impacts to timing and cost.</p><br></li><li><p>Ensure proper commissioning, testing, and validation of new facility systems and modifications before handover to operations.</p><br></li><li><p>Secure complete documentation at project close (as‑built drawings, manuals, warranties, asset data) and ensure smooth handover to maintenance and operations.</p><br></li><li><p>Apply GMS and basic lean tools (5S, standardization, visual management) in project delivery and in the design of new or modified areas.</p><br></li><li><p>Provide regular status updates and reports to leadership on project portfolio, highlighting risks, mitigations, and decisions required.</p><br></li><li><p>Support continuous improvement of project management processes, standards, and tools within the Facilities function.</p><br></li></ul><p><b>Your Skills & Abilities (Required Qualification)</b></p><br><p><b>Educational and Experience Background</b></p><br><ul><li><p>Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Civil Engineering, or Industrial Engineering.</p><br></li><li><p>7 ~ 10 years of experience in facility projects, construction, industrial projects, or engineering within a manufacturing or industrial environment.</p><br></li><li><p>Demonstrated experience supervising construction/installation works and managing contractors on site.</p><br></li><li><p>Proven track record of delivering projects safely, on time, and within budget.</p><br></li></ul><p><b>Technical Skills</b></p><br><ul><li><p>Solid understanding of facility and utility systems (e.g., building structures, electrical distribution, compressed air, HVAC, water and wastewater, fire protection, site infrastructure).</p><br></li><li><p>Experience in project planning and scheduling (e.g., Gantt charts, milestones, critical path).</p><br></li><li><p>Ability to read and review technical drawings, layouts and construction details.</p><br></li><li><p>Basic knowledge of cost estimation, budgeting, and cost control for projects.</p><br></li><li><p>Practical application of risk assessment and safe work practices for construction and shutdown activities (including LOTO, working at height, confined space, hot work, lifting operations).</p><br></li><li><p>Experience coordinating with maintenance and production teams for tie‑ins and commissioning.</p><br></li><li><p>Competent user of Microsoft Office tools for reporting and analysis; experience with project management or collaboration tools is an advantage.</p><br></li><li><p>Familiarity with GMS/lean concepts and their application in facility and layout design.</p><br></li></ul><p><b>Competencies</b></p><br><ul><li><p>Strong project leadership with the ability to coordinate multiple stakeholders and disciplines.</p><br></li><li><p>Clear, structured communication with leadership, production, maintenance, EHS, contractors, and suppliers.</p><br></li><li><p>Ability to prioritize and manage multiple projects and tasks in a dynamic manufacturing environment.</p><br></li><li><p>High ownership for safety, quality, and compliance in all project activities.</p><br></li><li><p>Strong negotiation and relationship-building skills with internal customers and external partners.</p><br></li><li><p>Ability to influence decisions and drive alignment without direct authority over all stakeholders.</p><br></li><li><p>Organized and disciplined in planning, follow-up, documentation, and closure.</p><br></li></ul>&#xa;&#xa;&#xa;&#xa;<p><b>About GM</b></p><br><p>Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.</p><br><p><b>Why Join Us </b></p><br><p>We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.</p><br><p><b>Non-Discrimination and Equal Employment Opportunities</b></p><br><p>General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.<br>We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit<span><b>How we Hire</b></span>.</p><br><p><b>Accommodations</b></p><br><p>General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, <span><b>email</b></span>us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.</p><br> </div>
<p>Company Description With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues. A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience. Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><p>Job Description * Closely deal with all requests, problems and needs of guests staying at Rixos Seagate Sharm Hotel and find solutions to problems, focusing on guest satisfaction. * Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. * Handle guest complaints and find solutions. Report any problems that take time to solve to his/her immediate and follow-up on the matter * Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. * Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. * Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions. * Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. * Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation. * Work in coordination with all departments and ensure the flow of necessary information. * Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. * Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. * Follow the VIP procedures and greet VIP guests and bid them farewell. * Walk agency representatives and potential guests around the facility. * Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. * Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department. * Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Front Office Manager/Supervisor about the atmosphere. * Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. * Support hotel sales. Is authorised to sell charged services. * Take part in the Emergency Response Teams. * Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail. * Respond to guest inquiry forms and all written suggestions, complaints etc. * Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Front Office Manager/Guest Relations Manager/Duty Manager. * Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. * Take part in training programmes and departmental internal communication meetings. * Due to being in direct contact with guests, must always look clean, neat and fresh. * To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). * To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. * To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. * Carry out all responsibilities related to the quality management and food safety Systems implemented at the facilities. * Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least a high school or vocational diploma.</li><li>At least 2 years of experience in the industry.</li><li>Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</li><li>Prior attendance in seminars and trainings related to the job.</li><li>MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li></ul>
<p><h4>About Four Seasons</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location</h4>
<p>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p>
<h4>About Four Seasons</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.</p>
<p>We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<h4>About the location</h4>
<p>Nile side Egyptian glamour; a sleek setting, our hotel embodies modern Cairo and its unique cosmopolitan flare. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 units, a heated swimming pool, spa and fitness center, and 11 food and beverage venues.</p>
<p>Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p>
<h4>About the role</h4>
<p>The Four Seasons Hotel Cairo at The First Residence is looking for a Guest Experience Agent. The candidate must have a commitment and passion for ensuring the best in guest services and creating a welcoming first impression and lasting farewell. This position reports to the Guest Experience Manager. This is a highly visible role representing Four Seasons Hotel Cairo at The First Residence and managing the day-to-day activities of the Guest Relations Team.</p>
<h4>What you will do</h4>
<ul>
<li>Coordinate and liaise with various departments to ensure the hotel provides the highest level guest experiences</li>
<li>Meet and greet arriving and departing guests; provide genuine hospitality and recognition, act as host/hostess</li>
<li>Maintain a harmonious and professional relationship with co-workers, supervisors and all departments</li>
<li>Develop healthy relations with other front office team members in particular and all hotel employees in general</li>
<li>Ensure all local and corporate policies, work rules and benchmark standards are properly applied</li>
<li>Utilize Golden appropriately for maximum guest recognition and satisfaction</li>
<li>Develop guest connections and gain feedback from guests regarding their overall stay or specific issues in particular, then actively seek solutions to resolve the problems</li>
<li>Verify arrival and departure details and arrange luggage handling, transportation, and other services requested by guests</li>
<li>Assist the Front Desk team in the check-in and check-out processes based on benchmark standards</li>
<li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with hotel services, hours of operation, key hotel personnel, in-house events, directions, etc.</li>
<li>Respond to all guest requests in an accurate and timely manner. Interactions with guests will be in person and by phone</li>
<li>Actively report glitches that occur during shifts to Supervisor or Guest Relations Manager</li>
<li>Perform any additional duties as assigned by Guest Relations Manager, Front Office Manager, or Director of Rooms</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary, wages and a comprehensive benefits package</li>
<li>Excellent training and development opportunities</li>
<li>Complimentary dry cleaning for employee uniforms and business attire</li>
<li>Complimentary employee meals</li>
<li>Complimentary stays at Four Seasons properties (based on availability), with discounted meals</li>
<li>Dental and medical, disability and life insurance</li>
<li>Retirement pension plan</li>
<li>Employee service awards</li>
<li>Annual employee party, social and sports events</li>
</ul>
<h4>Schedule & Hours</h4>
<p>44 working hours a week</p></p><p></p>
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26123742<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> 16 Saray El Gezira Street, Zamalek, Cairo 11211, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualification<br><br></strong>Education: Technical, Trade, or Vocational School Degree.<br><br>Related Work Experience: At least 3 years of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>กลุ่มโรงแรมแมริออทมุ่งมั่นที่จะยกระดับศิลปะแห่งการบริการ สร้างสรรค์สิ่งใหม่ๆ ในทุกโอกาส ในขณะเดียวกันก็รักษาความสะดวกสบายในแบบที่ทั่วโลกคุ้นเคย ในฐานะผู้ให้บริการของกลุ่มโรงแรมในเครือแมริออท คุณจะช่วยรักษาคำมั่นสัญญาที่ว่า "บริการที่ประทับใจตลอดเวลา" ด้วยการให้บริการที่ใส่ใจ จริงใจ และมองการณ์ไกลซึ่งสนับสนุนและต่อยอดจากความมีชีวิตชีวานี้ ด้วยชื่อที่สื่อถึงการให้บริการทั่วโลก เราภูมิใจให้การต้อนรับคุณสู่เส้นทางสายอาชีพกับโรงแรมในเครือแมริออท การร่วมงานกับกลุ่มโรงแรมแมริออท หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International <strong>ซึ่งเป็</strong> นที่ที่คุณจะทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ <strong>เริ่มต้น</strong> เป้าหมายของคุณ <strong>เป็นส่วนหนึ่ง</strong> ของทีมงานระดับโลกที่มีความเป็นเลิศ และ<strong>เป็น</strong> ตัวคุณในเวอร์ชันที่ดีที่สุด<br><br>JW Marriott เป็นโรงแรมหรูในเครือของ Marriott International และประกอบด้วยโรงแรมสวยงามมากกว่า 100 แห่งในเมืองท่องเที่ยวและสถานที่ตากอากาศที่โดดเด่นทั่วโลก JW ให้ความสำคัญกับพนักงานเป็นอันดับแรกเพราะเชื่อว่าถ้าคุณมีความสุขแล้ว ผู้เข้าพักของเราก็จะมีความสุขเช่นกัน พนักงานของ JW Marriott มีความมั่นใจ ความคิดสร้างสรรค์ ความจริงใจ ความเข้าอกเข้าใจ และสานต่อมรดกของแบรนด์และผู้ก่อตั้งบริษัทอย่าง J. Willard Marriott โรงแรมของเรามอบประสบการณ์การทำงานที่โดดเด่นไม่เหมือนใคร ซึ่งคุณจะได้เป็นส่วนหนึ่งของชุมชนและรู้สึกประทับใจกับมิตรภาพที่แท้จริงกับเพื่อนร่วมงานที่หลากหลาย JW สร้างโอกาสสำหรับการฝึกอบรม การพัฒนา การยอมรับ และที่สำคัญที่สุดคือสถานที่ที่ให้คุณทำตามความปรารถนาได้ในสภาพแวดล้อมที่หรูหรา โดยเน้นที่ความเป็นอยู่ที่ดีแบบองค์รวม การปฏิบัติต่อผู้เข้าพักอย่างดีเลิศนั้นเริ่มต้นด้วยการดูแลพนักงานของเรา นั่นคือ The JW Treatment™ เมื่อร่วมงานกับ JW Marriott หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International <strong>ซึ่งเป็</strong> นที่ที่คุณจะสามารถทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ <strong>เริ่มต้น</strong> เป้าหมายของคุณ <strong>เป็นส่วนหนึ่ง</strong> ของทีมงานระดับโลกที่มีความเป็นเลิศ และ<strong>เป็น</strong> ตัวคุณในเวอร์ชันที่ดีที่สุด
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26119158<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> 16 Saray El Gezira Street, Zamalek, Cairo 11211, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualification<br><br></strong>Education: Technical, Trade, or Vocational School Degree.<br><br>Related Work Experience: At least 3 years of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>กลุ่มโรงแรมแมริออทมุ่งมั่นที่จะยกระดับศิลปะแห่งการบริการ สร้างสรรค์สิ่งใหม่ๆ ในทุกโอกาส ในขณะเดียวกันก็รักษาความสะดวกสบายในแบบที่ทั่วโลกคุ้นเคย ในฐานะผู้ให้บริการของกลุ่มโรงแรมในเครือแมริออท คุณจะช่วยรักษาคำมั่นสัญญาที่ว่า "บริการที่ประทับใจตลอดเวลา" ด้วยการให้บริการที่ใส่ใจ จริงใจ และมองการณ์ไกลซึ่งสนับสนุนและต่อยอดจากความมีชีวิตชีวานี้ ด้วยชื่อที่สื่อถึงการให้บริการทั่วโลก เราภูมิใจให้การต้อนรับคุณสู่เส้นทางสายอาชีพกับโรงแรมในเครือแมริออท การร่วมงานกับกลุ่มโรงแรมแมริออท หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International <strong>ซึ่งเป็</strong> นที่ที่คุณจะทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ <strong>เริ่มต้น</strong> เป้าหมายของคุณ <strong>เป็นส่วนหนึ่ง</strong> ของทีมงานระดับโลกที่มีความเป็นเลิศ และ<strong>เป็น</strong> ตัวคุณในเวอร์ชันที่ดีที่สุด<br><br>JW Marriott เป็นโรงแรมหรูในเครือของ Marriott International และประกอบด้วยโรงแรมสวยงามมากกว่า 100 แห่งในเมืองท่องเที่ยวและสถานที่ตากอากาศที่โดดเด่นทั่วโลก JW ให้ความสำคัญกับพนักงานเป็นอันดับแรกเพราะเชื่อว่าถ้าคุณมีความสุขแล้ว ผู้เข้าพักของเราก็จะมีความสุขเช่นกัน พนักงานของ JW Marriott มีความมั่นใจ ความคิดสร้างสรรค์ ความจริงใจ ความเข้าอกเข้าใจ และสานต่อมรดกของแบรนด์และผู้ก่อตั้งบริษัทอย่าง J. Willard Marriott โรงแรมของเรามอบประสบการณ์การทำงานที่โดดเด่นไม่เหมือนใคร ซึ่งคุณจะได้เป็นส่วนหนึ่งของชุมชนและรู้สึกประทับใจกับมิตรภาพที่แท้จริงกับเพื่อนร่วมงานที่หลากหลาย JW สร้างโอกาสสำหรับการฝึกอบรม การพัฒนา การยอมรับ และที่สำคัญที่สุดคือสถานที่ที่ให้คุณทำตามความปรารถนาได้ในสภาพแวดล้อมที่หรูหรา โดยเน้นที่ความเป็นอยู่ที่ดีแบบองค์รวม การปฏิบัติต่อผู้เข้าพักอย่างดีเลิศนั้นเริ่มต้นด้วยการดูแลพนักงานของเรา นั่นคือ The JW Treatment™ เมื่อร่วมงานกับ JW Marriott หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International <strong>ซึ่งเป็</strong> นที่ที่คุณจะสามารถทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ <strong>เริ่มต้น</strong> เป้าหมายของคุณ <strong>เป็นส่วนหนึ่ง</strong> ของทีมงานระดับโลกที่มีความเป็นเลิศ และ<strong>เป็น</strong> ตัวคุณในเวอร์ชันที่ดีที่สุด
<p>This is a remote position.</p><p>ABOUT <strong>CoorB</strong> <br></p><p>We build full-fledged innovative solutions with a focus on process automation, user experience enhancement, and advanced data analytics. With our extensive industry expertise, we help achieve operational excellence, future-proof your IT investments, and ensure a competitive edge in the ever-evolving finance industry. <br></p><p> <br></p><p>OUR OPPORTUNITY <br></p><p>We are seeking a Testing Manager to lead and manage testing activities for a banking project, ensuring solution quality, performance, reliability, and alignment with business and technical requirements. <br></p><p>The Testing Manager will work closely with Business, Development, Technology, Project Management, and other stakeholders to establish effective testing governance and ensure successful delivery across system integration, user acceptance, regression, performance, and other testing phases. <br></p><p>YOU WILL <br></p><p>» Define and manage the overall testing strategy, approach, scope, and test plans for the banking project. <br></p><p>» Lead testing activities across SIT, UAT, regression, integration, and performance testing phases. <br></p><p>» Coordinate testing schedules, resources, dependencies, and deliverables to ensure timely execution. <br></p><p>» Establish requirements traceability to ensure business and functional requirements are fully covered by test scenarios and test results. <br></p><p>» Work closely with business stakeholders, development teams, project teams, and technology teams to ensure comprehensive test coverage. <br></p><p>» Manage the end-to-end defect lifecycle, including defect identification, prioritization, tracking, escalation, and resolution. <br></p><p>» Prepare testing dashboards and management reports covering execution progress, defect trends, quality indicators, risks, and release readiness. <br></p><p>» Ensure test cases, scenarios, scripts, and test data adequately cover business and technical requirements. <br></p><p>» Coordinate performance, integration, and regression testing activities and ensure results meet defined acceptance criteria. <br></p><p>» Support business users during UAT and facilitate effective communication between business and technical teams. <br></p><p>» Ensure testing activities align with banking quality, security, compliance, and regulatory requirements. <br></p><p>» Drive continuous improvement of testing processes, methodologies, tools, and quality practices. <br></p><p>» Ensure testing milestones and project quality objectives are achieved within agreed timelines. <br><br></p> <br><br>Requirements<br><br><p>» TO BE SUCCESSFUL IN THE ROLE YOU NEED <br></p><p>» Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field. <br></p><p>» 7+ years of experience in software testing, including significant experience in test management. <br></p><p>» Experience working on banking systems, financial services platforms, or digital transformation projects strongly preferred. <br></p><p>» Strong knowledge of software testing methodologies, test management, and quality assurance practices. <br></p><p>» Hands-on experience managing SIT, UAT, regression, integration, and performance testing. <br></p><p>» Strong experience with test management and defect tracking tools such as Jira, Azure DevOps, ALM/Quality Center, or equivalent. <br></p><p>» Strong understanding of test planning, execution, defect management, and testing governance. <br></p><p>» Experience managing testing teams, resources, schedules, and project dependencies. <br></p><p>» Strong analytical, problem-solving, communication, and stakeholder management skills. <br></p><p>» Ability to operate effectively in complex, large-scale, and highly regulated project environments. <br></p><p>» ISTQB or equivalent testing certification is preferred.</p>
<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a <strong>Guest Relations Officer</strong>, you’re not just overseeing day-to-day guest services operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><ul><li>Meet, greet and direct Guests who enter the lobby area</li><li>Serve as the main point of contact for Guests and ensure hotel departments are fully briefed on their requirements</li><li>Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner</li><li>Manage, record and resolve promptly Guest or customer complaints</li><li>Ensure a very high level of customer service is constantly maintained for Reception and Lobby area.</li><li>Maintain good communication and work relationships in all hotel areas</li><li>Comply with hotel security, fire regulations and all health and safety legislation</li><li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>Assist with other departments, as necessary<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
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<p><b>Job Description:</b></p><br><p><b>Essential Job Functions:</b> </p><br><p>Maintain an accurate inventory of all IT hardware assets, including desktops, laptops, servers, networking equipment, and peripherals.</p><br><ul><li>Track hardware asset lifecycle from acquisition through disposal using asset management tools.</li><li>Coordinate with procurement, finance, and IT teams to manage purchasing, receiving, deployment, and retirement of hardware.</li><li>Ensure hardware compliance with internal standards, policies, and licensing agreements.</li><li>Perform regular audits and reconciliation of physical assets versus asset management records.</li><li>Develop and maintain processes for asset tagging, tracking, and inventory management.</li><li>Monitor hardware warranty and support contract status, initiate renewals or replacements as necessary.</li><li>Assist in developing and improving ITAM/HAM processes and policies.</li><li>Provide regular reporting on asset utilization, lifecycle status, and compliance metrics.</li><li>Support risk management by maintaining data accuracy to reduce security vulnerabilities and financial risk.</li><li>Participate in IT projects by providing hardware asset management expertise and support.</li></ul><p>· Follow established best practices and standards in infrastructure service delivery.<br><b>Basic Qualifications:</b> · Bachelor's degree in a relevant field or equivalent combination of education and experience</p><br><p>· Typically, 3+ years of relevant work experience in IT Asset Management, with a minimum of 1 year focus on Hardware Asset Management (HAM)</p><br><ul><li>Solid understanding of IT hardware, asset lifecycle management, and inventory control.</li><li>Familiarity with ITAM tools and platforms (e.g., ServiceNow, BMC Helix, Flexera, Lansweeper).</li><li>Working knowledge of ITIL practices.</li><li>Detail-oriented with strong analytical, organizational, and problem-solving skills.</li><li>Excellent communication and collaboration skills across technical and non-technical teams.</li><li>Ability to work independently and manage multiple priorities in a fast-paced environment.</li></ul><br><p><b>Other Qualifications:</b> </p><br><p>Experience with compliance, audit, and regulatory requirements related to asset management is a plus.</p><br><ul><li>ITIL Foundation certification is a plus.</li></ul><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available</span></b> <span>here</span><span><b><i>.</i></b></span></p><br> </div>
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<p><b>Job Description:</b></p><br><p><b>Essential Job Functions:</b> </p><br><p>· Design, implement, and maintain enterprise Windows Server platforms (AD, ADFS, GPOs, DNS, DHCP) and lead VMware ESXi/vCenter (or Hyper-V) virtualization environments.</p><br><p>· Drive automation for patching, provisioning, monitoring, and compliance checks using PowerShell, Ansible, SCCM/WSUS, and PowerCLI. Optimize resource utilization (DRS/HA).</p><br><p>· Lead DR failover/failback exercises for virtual workloads (RP4VM) and represent the Windows domain in DR tests, ensuring robust backup and recovery solutions.</p><br><p>· Implement security baselines (e.g., CIS), manage vulnerability remediations, and ensure system lifecycle compliance with standards like NDMO and NCA.</p><br><p>· Lead root cause analysis for major incidents across Windows and virtual environments, and mentor L1/L2 team members.</p><br><p>· Oversee integration of virtualization with storage, network overlays, and backup solutions (e.g., Commvault).</p><br><p>· Maintain comprehensive documentation (CMDB integrity, runbooks, VM lifecycle).</p><br>Required Skills & Qualifications<p>· Advanced experience with Windows Server (2016/2019/2022), Active Directory, ADFS, GPO, DNS, DHCP.</p><br><p>· Deep experience in VMware (vSphere, vCenter, SRM, RP4VM) or Hyper-V, including virtual networking and storage mapping.</p><br><p>· Highly proficient in scripting (PowerShell, Ansible, PowerCLI) and tools like SCCM/WSUS.</p><br><p>· Strong understanding of system hardening, ITSM, and compliance frameworks (NDMO, NCA). Familiarity with hybrid environments.</p><br><p>· Bachelor's degree in IT, Engineering, or related field. 8+ years of combined experience in Windows Server and virtualization engineering.</p><br><p>· VMware Certified Professional (VCP) or Microsoft equivalent (e.g., Microsoft Certified: Windows Server Hybrid Administrator Associate), ITIL Foundation preferred.</p><br><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available</span></b> <span>here</span><span><b><i>.</i></b></span></p><br> </div>
<strong>Additional InformationAnnual Company Bonus<br><br></strong><strong>Job Number</strong> 26119097<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> 16 Saray El Gezira Street, Zamalek, Cairo 11211, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.<br><br>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualification<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br></em>กลุ่มโรงแรมแมริออทมุ่งมั่นที่จะยกระดับศิลปะแห่งการบริการ สร้างสรรค์สิ่งใหม่ๆ ในทุกโอกาส ในขณะเดียวกันก็รักษาความสะดวกสบายในแบบที่ทั่วโลกคุ้นเคย ในฐานะผู้ให้บริการของกลุ่มโรงแรมในเครือแมริออท คุณจะช่วยรักษาคำมั่นสัญญาที่ว่า "บริการที่ประทับใจตลอดเวลา" ด้วยการให้บริการที่ใส่ใจ จริงใจ และมองการณ์ไกลซึ่งสนับสนุนและต่อยอดจากความมีชีวิตชีวานี้ ด้วยชื่อที่สื่อถึงการให้บริการทั่วโลก เราภูมิใจให้การต้อนรับคุณสู่เส้นทางสายอาชีพกับโรงแรมในเครือแมริออท การร่วมงานกับกลุ่มโรงแรมแมริออท หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International <strong>ซึ่งเป็</strong> นที่ที่คุณจะทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ <strong>เริ่มต้น</strong> เป้าหมายของคุณ <strong>เป็นส่วนหนึ่ง</strong> ของทีมงานระดับโลกที่มีความเป็นเลิศ และ<strong>เป็น</strong> ตัวคุณในเวอร์ชันที่ดีที่สุด<br><br>JW Marriott เป็นโรงแรมหรูในเครือของ Marriott International และประกอบด้วยโรงแรมสวยงามมากกว่า 100 แห่งในเมืองท่องเที่ยวและสถานที่ตากอากาศที่โดดเด่นทั่วโลก JW ให้ความสำคัญกับพนักงานเป็นอันดับแรกเพราะเชื่อว่าถ้าคุณมีความสุขแล้ว ผู้เข้าพักของเราก็จะมีความสุขเช่นกัน พนักงานของ JW Marriott มีความมั่นใจ ความคิดสร้างสรรค์ ความจริงใจ ความเข้าอกเข้าใจ และสานต่อมรดกของแบรนด์และผู้ก่อตั้งบริษัทอย่าง J. Willard Marriott โรงแรมของเรามอบประสบการณ์การทำงานที่โดดเด่นไม่เหมือนใคร ซึ่งคุณจะได้เป็นส่วนหนึ่งของชุมชนและรู้สึกประทับใจกับมิตรภาพที่แท้จริงกับเพื่อนร่วมงานที่หลากหลาย JW สร้างโอกาสสำหรับการฝึกอบรม การพัฒนา การยอมรับ และที่สำคัญที่สุดคือสถานที่ที่ให้คุณทำตามความปรารถนาได้ในสภาพแวดล้อมที่หรูหรา โดยเน้นที่ความเป็นอยู่ที่ดีแบบองค์รวม การปฏิบัติต่อผู้เข้าพักอย่างดีเลิศนั้นเริ่มต้นด้วยการดูแลพนักงานของเรา นั่นคือ The JW Treatment™ เมื่อร่วมงานกับ JW Marriott หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International <strong>ซึ่งเป็</strong> นที่ที่คุณจะสามารถทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ <strong>เริ่มต้น</strong> เป้าหมายของคุณ <strong>เป็นส่วนหนึ่ง</strong> ของทีมงานระดับโลกที่มีความเป็นเลิศ และ<strong>เป็น</strong> ตัวคุณในเวอร์ชันที่ดีที่สุด
<strong>alent 360 is hiring an Office Manager to join our team.<br><br></strong>This is a full-time job opportunity for someone who is proactive, organized, and passionate about delivering high-quality work in a fast-paced business environment.<br><br><strong>About The Role<br><br></strong>As an Office Manager at Talent 360, you will be responsible for overseeing the day-to-day operations of the office, ensuring a smooth, efficient, and well-organized work environment for the entire team. The ideal candidate should have experience in office administration, vendor and facility management, and scheduling coordination, with the ability to handle multiple priorities, support HR and finance processes, and maintain confidentiality while keeping operations running seamlessly.<br><br><strong>Requirements<br><br></strong><strong>Office Management & Operations:<br><br></strong><ul><li>Supervise daily office operations, including hygiene, cleanliness, and facility services</li><li>Manage office layout, equipment procurement, maintenance, and vendor relationships</li><li>Monitor office supply inventory and oversee timely procurement of stationery, hardware, and consumables</li><li>Coordinate scheduling, correspondence, and document preparation for leadership</li><li>Oversee travel arrangements, visitor experiences, and reception duties</li><li>Ensure the office space remains in good condition by managing repairs and liaising with facility management providers (cleaning, catering, security)</li><li>Organize and coordinate internal and external events, workshops, and conferences</li><li>Track and report on office expenses, manage G&A budgets, and ensure accurate and timely invoice processing in coordination with the Finance Department</li><li>Ensure compliance with all office-related contractual obligations, such as leases, service contracts, and utilities</li><li>Take charge of organizing workshop and event preparations, including reservations. </li><li>Prepare and review reports, ensuring accuracy and completeness in administrative data. <br><br></li></ul><strong>HR Coordination:<br><br></strong><ul><li>Support the HR department in onboarding processes, orientation sessions, and workspace preparation for new hires</li><li>Address employee queries related to office policies, tools, travel, and equipment</li><li>Maintain and update HR databases and personnel files in collaboration with the HR team</li><li>Assist with implementing employee engagement activities and internal communications</li><li>Help coordinate training sessions, performance reviews, and HR-related surveys</li><li>Support payroll-related administrative tasks and attendance management</li><li>Ensure compliance with labor regulations and internal policies<br><br></li></ul><strong>Administrative Oversight:<br><br></strong><ul><li>Approve and monitor work schedules, administrative leave, and overtime for administrative employees</li><li>Provide cross-functional administrative support to different departments</li><li>Supervise and coach junior admin staff, ensuring workflow efficiency</li><li>Prepare and review administrative reports and ensure data accuracy</li><li>Coordinate meeting schedules and logistics for internal departments and leadership<br><br></li></ul><strong>Qualifications:<br><br></strong><ul><li>Bachelor's degree in Business Administration, Human Resources, or a related field</li><li>Minimum of 1-3 years of experience in office management or HR coordination roles</li><li>Strong organizational and multitasking skills</li><li>Excellent interpersonal and communication abilities</li><li>Proficiency in Microsoft Office Suite (Excel, Word, Outlook); experience with HRIS or office management software is a plus</li><li>Experience handling budgets, procurement, and vendor negotiations</li><li>Ability to manage confidential information with professionalism and discretion<br><br></li></ul><strong>Benefits<br><br></strong><ul><li> Working hours: Sunday to Thursday, 10:00 AM to 06:00 PM</li><li> Location: Zamalek - Cairo</li></ul>
<p>Engage with business analysts and process owners to understand business rules, process variations, inputs, outputs, service levels, and exception scenarios. Assess candidate processes for automation feasibility, complexity, risk, expected value, and operational readiness. Design Automation Anywhere solutions using clear modular structures, reusable components, configuration standards, and defined exception paths. Develop attended and unattended bots using Automation Anywhere A360 or the applicable enterprise platform version. Automate interactions with web applications, desktop applications, spreadsheets, files, email, databases, APIs, and approved enterprise systems. Implement validation, logging, audit trails, credential handling, retry logic, notifications, and business and system exception management. Prepare and maintain process design, solution design, configuration, test, deployment, support, and operational documents. Perform unit testing, integration testing, regression testing, and defect resolution; support business users during user acceptance testing. Package and deploy automations through governed development, test, and production environments in coordination with platform and infrastructure teams. Monitor production bots, investigate failures, complete root-cause analysis, and deliver fixes and preventive improvements. Use source control and release-management practices to maintain traceability and quality across automation versions. Contribute reusable assets, coding standards, peer reviews, knowledge sharing, and continuous improvement within the automation practice. Follow client and organizational requirements for security, privacy, compliance, access control, and segregation of duties. Report delivery progress, risks, dependencies, bot health, automation outcomes, and support trends to relevant stakeholders. Hands-on bot development using Automation Anywhere A360 or Enterprise; Control Room familiarity; attended and unattended automation; scheduling and workload execution. Process decomposition, modular workflow design, reusable components, configuration-driven development, exception frameworks, and recovery design. Web, desktop, Excel, file, email, PDF, terminal, and legacy application automation, subject to project requirements. REST or SOAP services, database connectivity, enterprise application integration, and API-based automation where available. Working knowledge of SQL and at least one scripting or programming technology such as Python, JavaScript, PowerShell, VBScript, Java, or .NET. Unit, integration, regression, and UAT support; test evidence; peer review; defect management; coding and documentation standards. Bot monitoring, incident analysis, troubleshooting, root-cause analysis, deployment support, performance optimization, and production stabilization. Credential vaulting, least-privilege access, secure configuration, audit logging, sensitive-data handling, and avoidance of hard-coded secrets. Agile or Scrum delivery, SDLC controls, version control, work-item tracking, and release management.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent relevant experience. Hands-on experience developing and supporting enterprise automation solutions using Automation Anywhere. Experience with process analysis, technical design, testing, deployment, documentation, and production support. Automation Anywhere certification is preferred when required by the role or client engagement. Experience with intelligent document processing, OCR, Microsoft Power Platform, UiPath, Blue Prism, or cloud services is advantageous where relevant to the engagement.</p>