purchasing representative Jobs in Egypt

We are hiring a Chat Advisors<br>Location: New Cairo<br>What we’re looking for:-Graduates only-Strong English level (B2–C1)-Flexibility to work rotational shifts (including night & overnight)<br>What you’ll get:-Competitive salary + night shift allowance-Fully provided transportation-Professional training & career growth opportunities-Dynamic and supportive work environment

Job Title: Sales Representative – Dental Products<br>Job Location: Egypt <br>Job Type: Full-Time<br>About Us:<br> Sedra Dent is a supplier of dental products and equipment founded to empower dentists and dental labs with complete, affordable and customized solutions to answer their needs.<br>Job Description:<br>We are seeking a dynamic and driven Sales Representative with a background in the dental field to promote and sell our dental products to dental clinics, healthcare institutions, and universities. This individual will play a key role in expanding our customer base and building long-term relationships with healthcare professionals.<br>Key Responsibilities:<br>Promote and sell a range of dental products to clinics, healthcare institutions, and universities. Build and maintain relationships with key decision-makers in the dental industry. Conduct presentations and product demonstrations to potential customers. Negotiate terms and close deals effectively. Maintain detailed knowledge of the product line and industry trends. Provide excellent customer service and support to existing clients. Monitor market trends and competitor activities to inform sales strategies. Meet or exceed monthly and quarterly sales targets. Prepare and deliver reports on sales activities and performance. Requirements:<br>Previous experience in the dental field is a MUST (sales experience in dental products is a plus). Strong knowledge of dental products and equipment. Excellent communication, negotiation, and interpersonal skills. Ability to work independently and as part of a team. Fluent in Arabic and English (written and spoken). A results-driven approach with a focus on achieving sales targets. Strong organizational and time-management skills. Valid driver’s license and willingness to travel. Preferred Qualifications:<br>Degree or certification in dental or healthcare-related fields. Existing relationships with dental clinics and healthcare professionals.<br><br>الوصف الوظيفي: <br>نحن نبحث عن مندوب مبيعات ديناميكي ومتحمس ذو خبرة سابقة في مجال طب الأسنان للترويج وبيع منتجاتنا السنية إلى العيادات الطبية، المؤسسات الصحية، والجامعات. سيكون لهذا الشخص دور رئيسي في توسيع قاعدة عملائنا وبناء علاقات طويلة الأمد مع المتخصصين في مجال الرعاية الصحية.<br>المسؤوليات الرئيسية:<br>الترويج وبيع مجموعة من المنتجات السنية للعيادات الطبية والمؤسسات الصحية والجامعات.بناء والحفاظ على علاقات قوية مع أصحاب القرار الرئيسيين في صناعة الأسنان.تقديم العروض التقديمية وعروض المنتجات للعملاء المحتملين.التفاوض على الشروط وإتمام الصفقات بشكل فعال.الحفاظ على معرفة تفصيلية بخط المنتجات واتجاهات الصناعة.تقديم خدمة عملاء ممتازة ودعم للعملاء الحاليين.متابعة اتجاهات السوق وأنشطة المنافسين لتوجيه استراتيجيات المبيعات.تحقيق أو تجاوز الأهداف الشهرية والفصلية للمبيعات.إعداد وتقديم تقارير عن الأنشطة والأداء البيعي.المتطلبات:<br>الخبرة السابقة في مجال طب الأسنان أمر ضروري (يفضل أن يكون لديك خبرة سابقة في مبيعات المنتجات السنية).معرفة قوية بالمنتجات السنية والمعدات.مهارات تواصل وتفاوض وعلاقات شخصية ممتازة.القدرة على العمل بشكل مستقل وكجزء من فريق.إجادة اللغتين العربية والإنجليزية (كتابة وتحدثًا).قدرة على تحقيق الأهداف البيعية والتركيز على تحقيقها.مهارات تنظيمية وإدارة وقت قوية.رخصة قيادة سارية واستعداد للسفر.المؤهلات المفضلة:<br>شهادة أو درجة في مجالات طب الأسنان أو الرعاية الصحية.علاقات سابقة مع عيادات الأسنان والمتخصصين في مجال الرعاية الصحية.

Company Description Inte Logix is a trusted leader in integrated customer experience solutions, using cutting-edge technology to support clients and their customers. The organization focuses on delivering empathetic, innovative service that helps resolve consumer concerns and obligations. With a dedicated team and a commitment to excellence, Inte Logix works to redefine industry standards while protecting and elevating client brands and reputations. The company’s mission is to make lives better by listening, engaging, and providing effective resolutions. Joining Inte Logix means contributing to a forward-looking environment that values both performance and human-centered service.<br>Role Description This full-time, on-site French Speaker (Customer Service Representative) role is based in Qesm El Maadi. The person in this role will handle inbound and outbound customer interactions in French, addressing inquiries, resolving issues, and providing accurate information about products and services. Daily responsibilities include documenting customer cases, updating records in internal systems, and following established procedures to ensure timely and effective resolutions. The role also involves collaborating with team members and supervisors, escalating complex cases when needed, and consistently representing client brands with professionalism and empathy. The representative is expected to meet performance targets related to quality, responsiveness, and customer satisfaction.<br>Qualifications<br> Strong French language proficiency (spoken and written) and solid English communication skills to interact clearly with customers and colleagues. Customer service capabilities, including active listening, conflict resolution, and a customer-centric approach to handling inquiries and complaints. Basic computer literacy and familiarity with CRM or contact center systems, with the ability to learn new tools and follow documented workflows. Organizational skills, attention to detail, and the ability to manage multiple tasks while maintaining accuracy and professionalism. Team-oriented mindset, reliability in an on-site environment, and flexibility to work full-time shifts as required by business needs. Previous experience in call centers, customer support, or related service roles is preferred but not mandatory. High school diploma or equivalent; additional education in communications, languages, or business is an advantage.

????Role Description:- Achieving the target of selling premium cards.- Receiving forms from corporate officers and reviewing documents and attachments.- Entering data of targeted clients into the system.- Communicating with potential clients and acquiring them.- Working on activating inactive cards.- Completing remaining documentation for rejected forms.- Following up on increasing credit limits for cardholders.<br>????Qualifications:- 0-3 years of work experience ( Banking sector - Consumer finance - Insurance ) is a must.- Bachelor's degree.- Communication skills.- Presentable.<br>????Benefits:- Premium Card Employee.- Profit Share.- Social & Medical Insurance. - Training Plan.- A fast-paced, high-performing team.- Life Insurance.- Rewards & Recognitions.- Learning & Development opportunities.

Company Description Intermedicavet is a leading animal health company in Egypt, specializing in high-quality veterinary pharmaceutical and biological products. The company is the sole agent for several international manufacturers, including V. M. D (Belgium), HUVEPHARMA, Mg2MIX (France), Calier (Spain), Ultra Biologics (Canada), Dyntec (Czech Republic), Emdoka (Belgium), and Deltifarm (France). Intermedicavet’s portfolio covers antibiotics, anticoccidials, disinfectants, feed additives, vitamins, minerals, and vaccines used in animal production and veterinary practice. The company focuses on delivering reliable products and technical support to veterinarians, distributors, and farms across Egypt. Team members work in a science-driven environment with strong ties to global partners and the local veterinary community.<br>We are looking to have Scientific Sales Representative in the following Areas:- Dakahlia & Damietta ( Feed Additive line )- Dakahlia & Damietta ( Pharma & Vaccine line )- Fayom & Beni Suef (Pharma IMDOCARE line)<br>Qualifications• Bachelor's degree in veterinary medicine.• 1- 2 years of experience in Animal Health as a medical Representative . • Strong communication and negotiation skills • Strong problem solving skills. • Presentable • Very Good in English • Areas Residents are preferable. Having a car is a Must

????Role Description:- Achieving the target of selling premium cards.- Receiving forms from corporate officers and reviewing documents and attachments.- Entering data of targeted clients into the system.- Communicating with potential clients and acquiring them.- Working on activating inactive cards.- Completing remaining documentation for rejected forms.- Following up on increasing credit limits for cardholders.<br>????Qualifications:- 0-3 years of work experience ( Banking sector - Consumer finance - Insurance ) is a must.- Bachelor's degree.- Communication skills.- Presentable.<br>????Benefits:- Premium Card Employee.- Profit Share.- Social & Medical Insurance. - Training Plan.- A fast-paced, high-performing team.- Life Insurance.- Rewards & Recognitions.- Learning & Development opportunities.

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company in the Middle and Far East, dedicated to delivering high value-based and innovative customer-focused services. The company specializes in customized outsourcing solutions that address the unique needs of each client, helping them focus on their core business and better serve their own customers. With global coverage and a strong understanding of diverse cultures, ETISAL International integrates industry best practices and advanced technologies into its operations. The organization is committed to transparency, flexibility, integrity, and a passion for service, continually enhancing its management and operational standards. ETISAL International values human capital and strives to consistently exceed client expectations through first-class quality and service excellence.<br>Role Description The Bilingual Customer Support Representative is a full-time, on-site role based in Cairo. The representative will handle incoming customer inquiries via phone, email, and chat, providing clear, accurate, and timely information in both languages required for the role. Daily tasks include resolving customer issues, troubleshooting basic technical or service-related problems, and documenting interactions in the customer support system. The role involves ensuring high levels of customer satisfaction by following established procedures, escalating complex issues when necessary, and maintaining professional communication standards. The representative will also collaborate with team members and other departments to improve processes, share feedback from customers, and support continuous service improvement.<br>Qualifications<br> Strong Customer Support and Customer Service skills, with the ability to manage inquiries efficiently and professionally. Proven focus on Customer Satisfaction, including empathy, patience, and a customer-centric mindset. Excellent Communication skills in both required languages, with clear verbal and written abilities. Basic Troubleshooting skills to identify, clarify, and resolve service or technical issues. Previous experience in a call center or BPO environment is an advantage. Ability to work on-site in Cairo on a full-time basis and adapt to shift schedules if required. Good computer literacy and comfort using CRM or ticketing systems. High level of integrity, reliability, and attention to detail, with strong teamwork and time management abilities.

Jaxter Egypt is Hiring a Full Time Medical Representative<br>This Unique Opportunity is designed specifically for Medical Professionals who are eager to leverage their Medical Expertise into a Financially Rewarding.<br>Area:Dokki & Mohandesin (2 Vacancy) Giza Centre & Giza Peripherals October & Zaied Haram & Fiesal Manial, Sayeda & Mokkattam <br>Qualifications and requirements:•⁠ ⁠Bachelor's degree of Pharmacy, Veterinary or Science.•⁠ ⁠Highly Motivated & Target driven.•⁠ Fresh Graduates are Welcome. • Experience Ortho, IM & Nutrition is a Plus•⁠ ⁠⁠Strong Command of English Language & Computer Skills.<br>Benefits:•⁠ ⁠Very Competitive Salary.•⁠ ⁠Car Allowance.•⁠ ⁠Social and Medical Insurance.•⁠ ⁠Attractive Incentive Scheme.

Career Opportunity | Medical Representative (Gastro line)<br>Avoxx pharma is an international pharmaceutical organization operating in GCC region and will launch their operational activities in Egypt market in few weeks to come.<br>As part of a strategic evolution of our organization in Egypt, we are creating a medical representative role to lead the launch of the organization in the Egyptian market<br>Avoxx pharma is seeking to hire qualified and ambitious Medical Representatives to join our team and contribute to our expansion journey.<br> <br>Location: <br>· Mansoura <br><br>Key Responsibilities: <br>• Promote the company’s pharmaceutical products to healthcare professionals <br>• Build and maintain strong relationships with physicians and pharmacies<br>• Achieve sales targets and market coverage objectives <br>• Provide accurate product information and market feedback <br>· Organizing promotional events, managing product sampling and attending medical conferences to boost brand visibility<br>· Ensuring all promotional activities and interactions follow industry regulations and company ethics.<br>Qualifications: <br>• Bachelor’s degree in pharmacy or veterinary medicine or life Science or a related field <br>• Excellent communication, negotiation, and presentation skills <br>• Strong interpersonal and relationship-building abilities <br>• Previous experience in pharmaceutical sales <br>• Previous experience in Gastro or internal medicines is appreciated<br>• Fresh experience is welcome to apply<br><br> What We Offer: <br>• Competitive salary and incentive scheme <br>• Professional development and career growth opportunities <br>• Supportive and dynamic work environment<br> • Opportunity to be part of a growing and an ambitious organization <br>Qualified candidates are invited to send their updated CV to: recruitment@avoxxpharma.com

???? مطلوب للتعيين فورًا<br>مندوب مبيعات مصانع (B2B) – خبرة في مواد التعبئة والتغليف<br>تعلن شركة داود باك لمواد التعبئة والتغليف عن حاجتها إلى تعيين مندوب مبيعات للعمل مع المصانع والشركات.<br>يشترط:<br>- الأولوية لمن لديهم خبرة في بيع مواد التعبئة والتغليف للمصانع.- خبرة لا تقل عن سنتين في بيع المنتجات الصناعية (سلوتيب – استرتش – شرنك – بابل – كرتون – خامات تغليف).- مهارات قوية في التفاوض وإغلاق الصفقات.- يفضل وجود قاعدة عملاء وعلاقات سابقة مع المصانع.- القدرة على تحقيق المستهدفات البيعية.- أن يكون من سكان مدينة العاشر من رمضان أو المناطق المجاورة.<br>المهام:<br>- فتح عملاء جدد.- متابعة العملاء الحاليين.- إعداد ومتابعة عروض الأسعار.- تحقيق مستهدفات المبيعات والتحصيل.- رفع تقارير دورية عن الزيارات والمبيعات.<br>المزايا:<br>- مرتب ثابت.- عمولات مجزية.- حوافز على تحقيق المستهدف.- فرص للتطوير والترقي.<br>???? مقر الشركة: العاشر من رمضان.<br>???? للتقديم، يرجى التواصل عبر واتساب فقط وإرسال السيرة الذاتية أو نبذة عن الخبرة، من الساعة 9:00 صباحًا حتى الساعة 4:00 عصرًا.<br>واتساب: 01066104721

Sutherland is a global leader in digital transformation and customer experience management, helping some of the world’s most recognized brands connect with their customers in meaningful ways. With over 35 years of experience and a presence in more than 20 countries, Sutherland delivers innovative solutions across technology, sales, customer support, and business process services. At Sutherland, we don’t just offer jobs—we create career journeys. Our people-first culture encourages growth, development, and innovation, making us one of Egypt’s Best Places to Work for three consecutive years. We believe in potential, passion, and ambition. Whether you’re a student, graduate, career shifter, or simply exploring new opportunities, Sutherland provides the tools, training, and support to help you succeed and thrive. Why Join Us? Work with a global leader in customer experience and digital transformation Enjoy structured career progression and fast-track promotions Access world-class training, wellness programs, and employee benefits Be part of a diverse, inclusive, and award-winning culture Contribute to projects that have a real impact on clients and communities Our Mission: To deliver exceptional digital experiences that empower businesses and enrich the lives of customers around the world. Sutherland Egypt – Where your potential becomes performance, and your career truly takes off.<br><br>Job Description<br><br>New Launching Accounts | First Waves | Highest Net Salary in the Market (Salary Increase)<br><br>Sutherland Cairo is currently hiring Customer Service Representatives to join our team in New Cairo. We offer a professional, people-first environment that supports growth, stability, and long-term career development.<br><br> *Customer Service (TV Streaming Account):* ???? Up to 21,500 EGP net (Including 15% KPIs) *Technical Support (Telecom Account):* ???? Up to 20,800 EGP (Including 15% KPIs) *Technical Support (Telecom Account):* ???? Up to 17,500 EGP (Including 15% KPIs) + incentives<br><br>???? *Location:* New Cairo<br><br>???? *Full-Time | On-Site*<br><br>????️ *English Level:* B2 or above<br><br>✨ *Benefits & Perks:*<br><br> *Night Shift Allowance:* 1,100 EGP/month *Mental Wellness Support:* Wellness coach + free therapy sessions<br><br>* *Gym Access & Employee Discounts*<br><br>???? *Transportation:*<br><br> Door-to-door for females (8:00 PM – 6:00 AM)(Door to door for return trip) Drop-off within 1 km for males<br><br>???? *Promotion eligibility after 6 months*<br><br>???? *Free learning platforms & courses*<br><br>???? *Employee Referral Program:* Earn rewards by referring qualified candidates and growing your network within the company.<br><br>✨ *What We Offer:*<br><br>✔️ Respectful, non-toxic environment<br><br>✔️ Clear career growth & internal promotions<br><br>✔️ Full transportation coverage<br><br>✔️ Employee recognition programs<br><br>*Requirements:*<br><br>???? Graduates & Dropouts (B2 English required)<br><br>???? Previous experience is a plus<br><br>???? *Apply Now:*<br><br> *Whats App:* 01032333143 *Phone/Whats App:* 01034442874<br><br>Qualifications<br><br>???? Graduates & dropouts are welcome to apply<br><br>????️ English proficiency required: B2 / B2+ / C1<br><br>Military papers are required for males

???? Level Up Your Career!<br><br>????️ Online interview <br>???? Location: Cairo<br>???? English Level: B2-C1<br>???? No experience needed<br>???? Salary: Up to 40,000 EGP ( Gross )<br>✨ Join a top-performing team<br>???? Real growth & career development opportunities<br><br>???? Apply now via Whats App<br>201220361264<br><br>⏳ Limited spots available – don’t miss out!

We are hiring | Medical Sales Representative<br><br>Location: Cairo Egypt <br><br>We are looking for a medical representative to join our team and drive the expansion of Pureton (an innovative tongue-cleaning product designed to promote better oral hygiene).<br><br> Responsibilities:<br>Visiting major pharmacies according to the assigned sales plan Presenting and promoting Pureton's product(s) highlighting its features and benefits Building and maintaining strong relationships with pharmacy owners and decision makers Negotiating and closing sales agreements with customers Collecting payments in accordance with company policies Follow up with existing clients and identifying new business opportunities Preparing regular sales and visits reports Achieving monthly sales targets and KPIs <br><br>Requirements:<br>Bachelor's degree is required graduates of Pharmacy, science or candidates with medical background are highly preffered Minimum 2 years of experience in sales Previous experiences as a medical rep or in pharmaceutical medical device or pharmacies sales Excellent communication, negotiation, and relationship building skills Ability to work under pressure and consistently achieving monthly sales targets Professional attitude with strong organizational skills Availability of transportation is preferred <br><br>What we offer:<br>Attractive fixed salary Competitive commission and incentive scheme Professional work environment with career growth opportunities Ongoing training and development <br><br>How to apply: <br>Please send your CV along with the brief summary of your sales experience on Whatsapp: 01112790690Shortlisted candidates will be contacted to schedule an interview.<br><br>Industry:<br>Retail Health and Personal Care Products

We’re Hiring – Sales Representative at Doortech for Wood Industries! Doortech for Wood Industries is looking for a talented Sales Representative to join our showroom team! Location: [Th 5 Settlement]<br> Experience Required: 1–3 years in indoor sales, preferably in wood or furniture products What You’ll Do:Welcome customers in the showroom professionally and provide an excellent sales experience Explain available wooden products (doors – panels – veneer – accessories…) and highlight their technical advantages Understand customer needs and offer the most suitable product solutions Prepare price offers and follow up with customers until closing the sale Achieve monthly and yearly sales targets according to the company plan Update the customer database and record notes and follow-ups using the CRM system Ensure product availability in the showroom and present it in an attractive and organized way Handle customer complaints professionally and escalate cases to management when needed What We’re Looking For:1–3 years of experience in indoor sales (experience in wood products is a plus) Strong communication skills, professional appearance, and customer-oriented attitude Proficiency in Microsoft Office Ability to work under pressure and achieve sales targets Join Our Team! Send your CV to: careers@doortechegypt.com<br>Subject: Sales Representative Application Feel free to share or tag someone who might be a good fit!

Company Description Training Centers PROLEADERS is a professional training organization focused on developing practical skills for individuals and teams. The company delivers structured training programs designed to enhance performance, productivity, and career growth. PROLEADERS serves a diverse range of participants, offering tailored learning experiences across multiple disciplines. The organization values clear communication, client satisfaction, and measurable outcomes from its training services.<br>Role Description This is a full-time, on-site Telesales Representative role based in Giza. The Telesales Representative will contact prospective and existing clients by phone to promote training programs, understand their needs, and provide appropriate course recommendations. The role includes handling inbound and outbound calls, following up on leads, and maintaining accurate records in the CRM system. The Telesales Representative will collaborate with the training team to align sales pitches with course offerings and schedules, and will work to meet individual and team sales targets. Daily responsibilities also involve responding to customer inquiries, resolving basic issues, and ensuring a positive client experience throughout the sales process.<br>Qualifications<br> Strong Communication skills, including clear speaking, active listening, and professional phone etiquette. Customer Service and Customer Support skills to handle inquiries, address concerns, and build long-term client relationships. Sales skills, including lead qualification, objection handling, and closing techniques. Training-related awareness to understand and explain course structures, benefits, and learning outcomes. Basic computer proficiency and experience working with CRM or call management tools. Ability to work on-site in Giza and manage a high volume of calls efficiently. Goal-oriented mindset with the ability to meet or exceed sales targets. Previous telesales or call center experience is preferred; background in education or training services is an advantage.

Company Description Guide Academy, founded in 2017, is a recruitment and learning institution dedicated to inclusive excellence and professional development for individuals from diverse backgrounds. The academy designs tailored training and recruitment solutions aligned with each organization’s culture, industry, and growth objectives. Its work is guided by five core pillars—Skills Training, Language Learning, Trainer Trained, Recruitment Hub, and Corporate Pro—developed in collaboration with experienced professionals and industry leaders. Guide Academy emphasizes human-centered, results-oriented services supported by seasoned trainers and recruitment specialists. The organization is committed to client-centric, high-quality programs that unlock potential and drive lasting impact.<br>Role Description This is a full-time, on-site Tele-sales Representative role based in Cairo, focused on the educational field. The Tele-sales Representative will engage prospective learners and corporate clients via phone, messaging applications, and online channels to promote Guide Academy’s training and recruitment programs. Daily responsibilities include generating and qualifying leads, explaining course offerings and benefits, addressing inquiries, and guiding candidates through the enrollment process. The role involves maintaining accurate records in CRM tools, following up on leads, and achieving individual and team sales targets. The Tele-sales Representative will collaborate closely with training and recruitment teams to ensure a smooth candidate experience and provide feedback on market needs and customer preferences.<br>Qualifications<br> Strong sales and customer engagement skills, including telesales, lead generation, follow-up, and closing abilities. Effective communication and interpersonal skills, with the ability to explain educational programs clearly and build trust with diverse audiences. Basic understanding of the education and training sector, preferably with prior experience in educational services, recruitment, or training institutions. Solid organizational and time-management capabilities, including maintaining accurate records and working toward defined targets. Comfort with technology, such as CRM systems, call tools, and common office software, and the ability to learn new platforms quickly. Ability to work on-site in Cairo, collaborate within a team environment, and adapt to evolving sales strategies and client needs. High school diploma or equivalent required; a bachelor’s degree in Business, Marketing, Education, or a related field is an advantage. Professional fluency in spoken and written English and Arabic, with strong presentation skills over the phone and online.

Company Description Volpe Cure - ڤولبي كيور is dedicated to delivering expertly developed pharmaceuticals, nutritional supplements, and personal care products that blend quality science with innovation. The organization focuses on precision in formulation and manufacturing to provide safe, effective, and reliable products. Volpe Cure - ڤولبي كيور emphasizes continuous improvement and research-driven development to meet evolving health and wellness needs. Team members contribute to a mission centered on enhancing everyday health outcomes through accessible, high-quality solutions. Role Description This is a part-time Medical Sales Representative role based in sharqia. The Medical Sales Representative will build and maintain relationships with healthcare professionals, pharmacies, and clinics to promote Volpe Cure - ڤولبي كيور products. Day-to-day responsibilities include conducting product presentations, providing scientific and technical product information, and following up on inquiries to support appropriate product use. The role involves identifying new business opportunities, meeting sales targets, managing territory visits, and maintaining accurate records of interactions and sales activities. The representative will also collaborate with internal teams to share market feedback, support marketing initiatives, and ensure high-quality customer service. Qualifications Strong Medical Sales skills, including territory management, lead generation, and closing sales Effective Communication and Customer Service skills for engaging healthcare professionals and responding to inquiries Foundational knowledge of Medicine and Pharmacy to explain product indications, benefits, and proper use Previous experience (1-3 years)in pharmaceutical or healthcare sales is preferred Bachelor’s degree in Pharmacy, Medicine, Life Sciences, or a related field is an advantage Ability to work in a hybrid model, manage schedules, and travel within the assigned territory as needed Proficiency in using CRM tools and basic office software to document activities and prepare reports Strong organizational skills, ethical mindset, and commitment to regulatory and compliance standards

Nafham is a personalized learning platform dedicated to empowering students and fostering community growth. We provide online video lessons and tutoring services in Egypt and the Gulf region as well as international curriculums like SAT and IGCSE. Our offerings include life skills courses, from programming to language learning and professional development. Nafham’s mission is to enhance the educational experience and unlock the potential of young individuals across various communities.<br>Job Summary The Customer Service Specialist is responsible for handling customer inquiries, resolving complaints, following up on customer requests, and ensuring a smooth customer experience across all communication channels. The role requires excellent communication skills, problem-solving abilities, and a customer-first mindset.<br>Responsibilities Respond to customer inquiries via phone, Whats App, email, and other communication channels. Handle customer complaints professionally and provide timely resolutions. Follow up on customer requests and ensure they are resolved within the required SLA. Escalate complex cases to the relevant department when necessary. Accurately document all customer interactions and case updates in the system. Coordinate with internal teams to resolve customer issues efficiently. Provide customers with accurate information about our services, instructors, schedules, and policies. Maintain a high level of customer satisfaction and professionalism. Meet daily and monthly productivity and quality targets. Monitor pending cases and ensure timely follow-up until closure. Prepare reports and update customer service trackers as required. Support continuous improvement initiatives by identifying recurring customer issues and suggesting solutions.<br>Qualifications<br>Bachelor's degree Holder1–3 years of experience in Customer Service, Customer Support, or Call Center. Experience in the education or EdTech industry is a plus. Excellent communication and interpersonal skills. Strong problem-solving and conflict-resolution abilities. Ability to multitask and manage a high volume of customer inquiries. Excellent in English is a must

Company Description Innovec Pharmaceuticals is a growing pharmaceutical company specializing in future-focused nutraceutical and cosmeceutical products for the Egyptian and broader Middle East and Africa (MEA) region. The company is committed to scientific innovation and high-quality formulations that support wellness, skincare, and overall health. Innovec Pharmaceuticals aims to expand access to advanced health solutions through strong partnerships with healthcare professionals and distributors. Team members join a dynamic environment that values ethical practices, professional development, and market leadership in emerging health segments. Role Description This is a full-time, on-site Medical Representative role based in Qesm El Doki. The Medical Representative will promote Innovec’s nutraceutical and cosmeceutical portfolio to physicians, pharmacists, and other healthcare professionals through regular visits, product detailing, and scientific discussions. Daily responsibilities include planning and executing territory coverage, organizing appointments, delivering presentations, and providing accurate product information and samples. The role involves monitoring market trends, collecting feedback, reporting competitor activities, and ensuring alignment with the company’s sales and marketing strategies. The Medical Representative will also maintain up-to-date records, achieve sales targets, and uphold compliance with all regulatory and ethical standards. Qualifications Strong communication, presentation, and interpersonal skills to engage effectively with healthcare professionals. Solid customer service and relationship-building abilities, with a focus on territory management and follow-up. Basic sales and negotiation skills, including the ability to work toward targets and manage time efficiently. Ability to understand and convey scientific and medical information related to nutraceuticals and cosmeceuticals. Proficiency in using digital tools (e.g., CRM systems, spreadsheets, presentation software) for reporting and planning. Bachelor’s degree in Pharmacy, Science, Vet, Previous experience as a Medical Representative or in pharmaceutical sales is an advantage. High level of integrity, professional appearance, and willingness to travel within the assigned territory. Fluency in Arabic and good command of English, both written and spoken.

Telesales Agent<br>???? Make outbound calls to potential and existing customers to promote and sell our products and services.<br>???? Understand customer needs, recommend suitable solutions, and close sales effectively.<br>???? Respond to inquiries clearly and professionally, turning conversations into positive sales opportunities.<br>???? Follow up on marketing leads, build strong relationships, and maintain accurate records in the CRM system.<br>???? Handle objections with confidence, provide clear product information, and ensure a smooth sales process.<br>???? Consistently achieve or exceed sales targets and KPIs.<br><br><br>???? Location:<br>Al Giza Mohandessin (on-site position)<br><br><br>???? Schedule:<br>Sunday to Thursday: 12:30 PM – 9:00 PM | 1:30pm - 10:00pm <br>Fridays& Saturdays are off<br>----<br>???? Apply Now!<br>???? reach out via Whats App: 01006919331