purchasing representative Jobs in Egypt

Role Description TP is hiring English Tele sales Agents to handle billing inquiries, retention and offer sales services for a US Telecommunication account. Full-time, on-site, voice campaign based in New Cairo, Egypt.<br>Qualifications Advanced English level (B1+ or higher) Flexible with rotational & night shifts Graduates or Dropouts (above 30 yrs) Sales experience is a plus<br>Benefits & Salary Net salary up to 21,500K EGP (including 5500K KPIs and 2K overnight allowance) Sales Bonus up to 600$ or more Overtime availability paid in equivalent to Dollar195€ Quarter Bonus and Profit share (Annual) Points system granting vouchers Social & Medical Insurance (up to 400,000 EGP per year) Transportation in Giza (door-to-door for females after 11 PM) Free gym access<br>Best of Luck !

???? **We're Hiring: Business Development / Sales And Marketing / Outbound Sales Agent (Remote | Commission + Leadership Opportunity)**⚠️ IMPORTANT – READ BEFORE APPLYING<br>???? This is a COMMISSION-ONLY position. There is NO base salary or hourly/monthly pay.<br>You earn based on the clients you bring in and the results you produce.<br>???? Any application submitted without a voice note will be automatically rejected.<br>???? Only apply if you are serious about sales, business development, and earning through performance. Please do not apply if you are just browsing opportunities or are not prepared to actively prospect, follow up, and close deals.<br> ⚠️ ???? Any Application submitted without a voice note will be automatically rejected. So to apply make sure to send you voice note from the link in the post or by sending a DM with your 2 min voice note (no excuses accepted).<br>We're looking for confident, driven people who enjoy talking to business owners and helping companies grow.<br>You'll introduce businesses to our all-in-one call center solution, schedule demos, and close new clients. Every deal you close can unlock multiple income streams—not just a one-time commission.<br><br>### ???? What You'll Earn✅ $1,000 commission on standard contracts✅ **15% commission** on contracts valued at **$15,000+**✅ **$3/hour talk-time bonus** every month you sign at least one client✅ Become the **Team Leader** for your client's campaign and earn **$5/hour** managing their team✅ Continue signing new clients while leading existing campaigns<br>### ???? What You'll Do* Call business owners (leads provided)* Understand their challenges* Present our call center solutions* Book demos or send proposals* Build long-term client relationships<br>### ???? Our Services Include* Inbound & Outbound Call Center* Customer Support & Sales* Appointment Setting* Live Chat & Email Support* Social Media Support* AI-Powered Automation & Collaboration Tools<br>### ✅ What We're Looking For* Strong communication skills. C1-level English proficiency is required for phone-based outreach. If you're not yet fluent enough for phone calls, you may still qualify for social media and email outreach roles.* Confidence speaking with business owners* Self-motivated and results-driven* Able to build rapport and hold real conversations<br>This is a **remote, commission-based opportunity** with significant earning potential and a clear path into a paid leadership role.<br>???? **Full compensation details, payment structure, and job description are available here:**???? https://supportrus.ishopper.info/LAYOUT/support Rus/job_description.shtml<br>???? Apply now by submitting a 2 minute voice note (in English) introducing yourself , talk about your experiences , and why you would like to join Support R US from this link here :???? https://supportrus.ishopper.info/apply/apply.shtml?job=supportrus_sales_marketing_rep

Company Description Wadi EL-Neel Benta (WNB) is a healthcare company focused on manufacturing and distributing high-quality pharmaceutical products across Egypt and the Middle East. The organization is dedicated to improving human health and well-being by delivering safe and reliable medicines. WNB emphasizes strong technical expertise and a commitment to rigorous quality standards in all aspects of its operations. The company values long-term partnerships with its clientele by consistently providing trusted pharmaceutical solutions. Team members join a mission-driven environment that prioritizes patient safety and product excellence. Role Description The Sales and Marketing Specialist is a full-time, on-site role located in Desert of 10th of Ramadan. This role is responsible for promoting WNB’s pharmaceutical portfolio, managing relationships with healthcare providers, and supporting the execution of sales plans within assigned territories or accounts. Day-to-day tasks include identifying new business opportunities, conducting product presentations, coordinating marketing campaigns, and monitoring market trends and competitor activities. The specialist will collaborate with cross-functional teams to develop promotional materials, organize customer visits and events, and ensure alignment with regulatory and company guidelines. The role also involves preparing sales reports, tracking performance metrics, and providing feedback to enhance market strategies and customer satisfaction. Qualifications Demonstrated skills in pharmaceutical sales, account management, and customer relationship building. Experience in marketing activities such as campaign execution, brand promotion, and market analysis. Strong communication, presentation, and negotiation skills, with the ability to engage diverse stakeholders. Ability to work on-site in Desert of 10th of Ramadan, manage time effectively, and handle field-based responsibilities. Bachelor’s degree in Pharmacy, Business, Marketing, or a related field; prior experience in the pharmaceutical or healthcare sector is an advantage. Proficiency in using CRM tools, MS Office applications, and basic data analysis to support sales and marketing decisions. Self-motivated, goal-oriented, and capable of working both independently and within a team environment. Strong ethical standards and commitment to compliance with regulatory and company policies.

Occupation Description The Senior Specialist, Facility Management will manage the Facility Management CAFM system & provide effective administrative support for the day to day operations/activities in order to facilitate the achievement of departmental goals.<br>Job Location New Capital<br>Job Scope Manage the workflow of all projects SRs through the CAFM system to ensure that all transactions are properly logged on the CAFM. Ensure achieving the client satisfaction targets CSAT across all projects. Ensure achieving the closure ratio of SRs on CAFM across all projects. Coordinate with concerned stakeholders to properly achieve client satisfaction. Organize, arrange and prepare documentation for meetings and presentations (both internal & external). Coordinate with other team members to ensure the processing service invoices in a timely manner. Implement an accurate database and filing system to maintain records in a confidential manner.<br>Education and Training:Bachelor’s degree in Business or a related field<br>Most Common Work Experience Requested: 2-4 years of related experience Proven work experience in FM in either an “in house” or a service provider capacity Previous experience in real estate is preferred

Zero Tech Is Hiring : Key Account Sales Specialist<br>About the company:At Zero Tech, our primary goal is to ensure the safety and security of our clients, which is why we offer an extensive array of CCTV cameras, storage options, and other top-of-the-line security systems. With our comprehensive solutions, you can rest assured that your property is always protected. We provide to our customers with industry-leading security systems including video surveillance systems, fire alarm, intrusion alarm, finger print and access control, home automation, video intercom, sound systems. For years, Zero Tech has been at the forefront of developing cutting-edge artificial intelligence technology for cameras. With every passing year, they continue to push the boundaries of what’s possible, cementing their position as industry leaders<br>Be part of a team that is making a difference.<br>Job Brief:We are looking for an experienced Key Account Manager to drive B2B sales, build strong customer relationships, and expand our market presence. The role focuses on selling light current and security solutions, managing partners, generating new business opportunities, and achieving sales targets. Your Responsibilities : -· Increase the sales revenue according to the sales target.· Identify, develop, and close new business opportunities specially in tender business from end to end from initial inquiry to contract closure ensuring all requirements are met· Develop business in accounts such as Government, Police, Banks, Energy, etc., specify Zero Tech name in their preferred Vendor list and close the deal· Closely work with the consultants and specify Zero Tech name in their preferred vendor list for their ongoing & future projects· Locate and propose potential business deals by contacting potential partners and the system Integrators (SIs)· Close new business deals by coordinating requirements , developing and negotiating contracts.· Integrating contract requirements within business operations<br>Requirements :Education: Bachelor degree Experience:· Minimum 3-7 years’ experience in Tenders as a sales-driven position and familiarity with project market· Proven track record of sales with experience in developing business opportunities across the country.· Preferred to have experience in manufacturing, electronics, surveillance systems, industrial products, technology solutions, or related B2B industries.· Proven ability to identify leads, build customer relationships, and convert opportunities into sales.<br>Skills:· Should have Strong selling skills, ability to listen, and the ability to create presentations to meet customer’s needs· Excellent communication skills and time management skills· Persistent and pro-active· Responsible and able to drive the business independently· Competitive to achieve his targets and efficient<br>If you are fitting with job requirements please send you CV at hr@zerotechegypt.com

Job description EGXPRESS Licensee of Federal Express (Fed Ex), is seeking a Freight Forwarding Sales Specialist to join our company. Responsibilities:Utilize internal and external tools to negotiate shipping freight rates with Carriers or Airlines. Exude the highest level of customer service to both internal and external business partners and set the expectations that the task given will be completed to their satisfaction. Expand and cultivate the Company’s carrier and agent network while developing new partner relationships. Provide customer quotations with a systematic follow-up system. Prepare daily sales report and Quarterly business plan. Maintain regular contact with existing clients to determine their daily and weekly shipping needs. Ensure that all clients' freight loads are shipped on time. Work closely with operations and the CS team to provide smooth and efficient customer care. Develop a database of prospective clients, as well as Account Management, to retain and grow the existing client base.<br>Qualifications, Skills, and Experience:Bachelor's educational degree (Preferable Logistics field or equivalent) A minimum of 2 years of working experience in the field of sales Freight Forwarding. Must have in-depth knowledge about the market and freight forwarding industry. Excellent English Language both written and spoken.

Job Summary<br>We are looking for an Automation & Integration Specialist with at least two years of hands-on experience in building, maintaining, and troubleshooting business automation workflows. The ideal candidate should have practical experience with n8n, Microsoft Power Automate, Zapier, or similar automation platforms, along with a solid understanding of APIs, webhooks, JSON, authentication methods, and system integrations. Experience with SAP APIs, particularly SAP Business One or SAP S/4HANA, or experience with other ERP systems is highly preferred.<br>Key Responsibilities<br>- Design, develop, test, and maintain automated workflows using n8n, Microsoft Power Automate, Zapier, or similar platforms.- Integrate ERP systems with internal and external applications using REST APIs, OData services, SOAP services, and webhooks.- Build integrations between SAP or other ERP systems and applications such as email, Microsoft Teams, databases, portals, and third-party platforms.- Work with JSON and XML payloads, including data mapping, transformation, validation, filtering, and aggregation.- Implement API authentication using OAuth 2.0, API keys, Basic Authentication, tokens, and session-based authentication.- Implement reliable error handling, retry mechanisms, logging, alerting, workflow monitoring, and duplicate prevention.- Monitor production workflows and investigate integration or data-processing failures.- Troubleshoot API errors, data-mapping issues, authentication failures, and workflow performance problems.- Optimize workflows to improve reliability, performance, maintainability, and API consumption.- Support testing, deployment, production monitoring, and incident resolution.- Create and maintain technical documentation for workflow logic, API endpoints, field mapping, credentials, configuration, and deployment<br>Requirements.- Collaborate with SAP, ERP, functional, development, and business teams to understand requirements and convert them into automated solutions.- Follow proper change-management, documentation, and version-control practices.<br>Required Qualifications<br>- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.- Minimum of two years of relevant experience in workflow automation, system integration, API development, or a similar role.- Hands-on experience with at least one of the following platforms: - n8n - Microsoft Power Automate - Zapier- Strong understanding of REST APIs, webhooks, HTTP methods, status codes, pagination, and API rate limits.- Good knowledge of JSON and data transformation.- Experience using API testing tools such as Postman.- Good understanding of API authentication and integration security.- Ability to troubleshoot complex workflows and identify the root cause of failures.- Good English communication and technical documentation skills.<br>Preferred Qualifications<br>- Experience integrating with SAP Business One or SAP S/4HANA.- Familiarity with SAP Service Layer, OData APIs, SAP Business One Integration Framework, or S/4HANA APIs.- Previous experience with ERP processes such as sales, purchasing, inventory, accounting, logistics, and delivery operations.- Experience with Microsoft 365 services, including Outlook, Teams, Share Point, and Excel.- Knowledge of SQL databases.- Basic knowledge of Java Script or Type Script for custom workflow logic.- Familiarity with Git or another version-control system.- Experience with production monitoring, logging, and alerting solutions.<br>Key Competencies<br>- Strong analytical and problem-solving skills.- Attention to detail, especially when working with financial and ERP-related data.- Ability to understand end-to-end business processes.- Ability to manage multiple workflows, integrations, and priorities.- Ownership and accountability for production workflows.- Clear communication with technical and non-technical stakeholders.- Willingness to learn new platforms and integration technologies.<br>Experience<br>Minimum: Two years of relevant experience.

Job Responsibilities:Handle and maintain large-scale datasets across hundreds of spreadsheets containing hundreds of thousands of rows of data while ensuring data integrity and consistency. Perform advanced data analysis using spreadsheet functions, queries, and reporting tools to extract meaningful insights and support business decision-making. Collaborate with internal stakeholders to gather business requirements and provide data-driven solutions that improve operational efficiency. Stay up to date with industry best practices, digital tools, and data analysis techniques to continuously improve operational performance. Prioritize and manage multiple high-volume tasks simultaneously while meeting strict deadlines in a fast-paced environment. Qualifications:+5 years of experience in the same role. Very good command of English. Excellent understanding of CMS Tricks and techniques to manage the content well. Deep understanding of copyrights rules to avoid strikes. Very good communication and soft skills. Attention to detail. Very good organizational and time-management skills. Self-motivated and results-driven. Skills: Microsoft Excel, DB, and spreadsheets expert. Musical or entertainment background is a plus. Flexibility and can work under pressure and meet deadlines. Organization skills. Efficient decision making Great negotiation and communication skills. Able to prioritize tasks effectively ensuring efficient allocation of time & resources to minimize productivity. Strong analytical and strategic planning abilities. Excellent problem-solving and decision-making skills. Attention to details and accuracy. Exceptional organizational and time-management capabilities. Focusing on reporting.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our Company Delivering world-class drilling services Headquartered in Al Khobar of Saudi Arabia, ADES owns and operates an elite portfolio of offshore and onshore rigs across the Middle East and Asia. We pride ourselves on providing safe, client-centric services through our world-class operational excellence programs and highly trained workforce. Our resilient business model and efficient cost structure have very well served our growth journey from humble beginnings as a single-string operation two decades ago, to the current industry-leading position as the world s largest offshore drilling service provider. Our Culture Committed to taking care of our people We take care of our people, and in turn, our people take care of our valuable clients. At ADES, you are not a number in a list; you are the one who makes a difference each and every day. Why ADES? Together towards tomorrow At ADES, we provide industry-leading service to our customers and a people-first approach to our team members. Together, we can help drive a successful tomorrow in all that we do.</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead operational excellence initiatives by monitoring team performance, behaviour, and collaboration, addressing challenges, and fostering continuous improvement. Ensure the accuracy, compliance, and quality of corporate payments, refunds, and payouts through systematic review and quality control activities. Analyze operational data to identify bottlenecks, inefficiencies, recurring errors, and recommend corrective actions to enhance process efficiency. Support country expansion and business growth initiatives by preparing operational processes for scale and readiness. Drive initiatives that improve customer experience and conversion rates by optimizing operational processes and supporting upselling/conversion strategies. Identify, implement, and support automation opportunities to increase operational efficiency and reduce manual intervention. Manage relationships with vendors and service providers to ensure smooth operational execution and adherence to SLAs.</p><p>Key Accountabilities and Decision Ownership</p><p>Execute and monitor corporate payment transactions, refunds, and related operational activities in accordance with established procedures and service standards. Track transaction statuses, identify processing issues, and coordinate with internal teams, merchants, and service providers to ensure timely resolution. Ensure operational activities are completed accurately and in compliance with internal policies, controls, and regulatory requirements. Assist in payment reconciliations and validation activities to ensure data accuracy and timely identification of discrepancies. Coordinate with merchants, payment service providers, and operational partners to support smooth transaction processing and issue resolution. Support the resolution of customer inquiries and operational complaints while maintaining service quality standards. Provide operational insights, identify recurring issues, and contribute to process improvement initiatives that enhance efficiency and service delivery.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We care about your well-being from day one, whether you re a candidate or a team member, by actively fostering a culture of psychological safety where you feel respected, heard, and supported. Mental Well-being: We prioritize your mental health through open-door policies, skip-level meetings, and thoughtfully designed workspaces that encourage trust and transparency. Physical Health: Stay active and energized with a gym allowance, healthy office snacks, and monthly consultations with a nutritionist. Social Wellness: Build meaningful connections through team-building activities, engaging town halls, and collaborative workspaces that inspire innovation. Financial Empowerment: Enjoy competitive salaries, pension plans, and exclusive employee discounts on our Circles to support your financial stability. Growth Opportunities: Grow your career through workshops, internal mobility programs, and opportunities for learning and advancement. Join us and be part of a community that supports every aspect of your well-being and growth.</p><p>Must Have Technical / Professional Qualifications (Knowledge &amp; Skills Level)</p><p>Experience (1 3 years) in payment operations, financial operations, customer operations, or a related field. Good understanding of payment processing, transaction monitoring, and reconciliation activities. Familiarity with operational procedures, service level agreements (SLAs), and quality standards. Ability to investigate operational issues, identify discrepancies, and support resolution activities. Good analytical and problem-solving skills with attention to detail. Experience working with merchants, service providers, or external operational partners is an advantage. Strong communication and coordination skills across multiple stakeholders. Proficiency in Microsoft Excel and operational reporting tools.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Assists Category Manager in: Collect weekly price quotations from produce suppliers, compile data, and propose items allocations based on cost- supplier service levels Collecting retail audit from competition Generate daily/weekly availability performance, shrinkage, and sales reports to help drive category insights. Set up, launch, and activate promotional campaigns directly within the internal promo tool. Visit the central market and get update on new seasonal items available in market and decide on item selection Visit to tMart stores to monitor freshness and quality Work closely with the demand planners and the suppliers to ensure timely and efficient delivery of fresh food products. Working on admin related duties like updating price changes, rank change content update on the app etc Following up with suppliers on listings, pricing, product availability Any other ad hoc requests from the manager</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You have at least 3+ years of experience in progressive development and management of multiple ultra fresh categories, matured by working for large retailers (FMCG), in an international setting. You have technical ultra fresh food knowledge that enables you to provide your manager with accurate information Has decent commercial knowledge such as profitability, margin calculations and feasibility and benchmarking knowledge. You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</p><p></p></section>

Zero Tech Is Hiring : Key Account Sales Specialist<br>About the company:At Zero Tech, our primary goal is to ensure the safety and security of our clients, which is why we offer an extensive array of CCTV cameras, storage options, and other top-of-the-line security systems. With our comprehensive solutions, you can rest assured that your property is always protected. We provide to our customers with industry-leading security systems including video surveillance systems, fire alarm, intrusion alarm, finger print and access control, home automation, video intercom, sound systems. For years, Zero Tech has been at the forefront of developing cutting-edge artificial intelligence technology for cameras. With every passing year, they continue to push the boundaries of what’s possible, cementing their position as industry leaders<br>Be part of a team that is making a difference.<br>Job Brief:We are looking for an experienced Key Account Manager to drive B2B sales, build strong customer relationships, and expand our market presence. The role focuses on selling light current and security solutions, managing partners, generating new business opportunities, and achieving sales targets. Your Responsibilities : -· Increase the sales revenue according to the sales target.· Identify, develop, and close new business opportunities specially in tender business from end to end from initial inquiry to contract closure ensuring all requirements are met· Develop business in accounts such as Government, Police, Banks, Energy, etc., specify Zero Tech name in their preferred Vendor list and close the deal· Closely work with the consultants and specify Zero Tech name in their preferred vendor list for their ongoing & future projects· Locate and propose potential business deals by contacting potential partners and the system Integrators (SIs)· Close new business deals by coordinating requirements , developing and negotiating contracts.· Integrating contract requirements within business operations<br>Requirements :Education: Bachelor degree Experience:· Minimum 3-7 years’ experience in Tenders as a sales-driven position and familiarity with project market· Proven track record of sales with experience in developing business opportunities across the country.· Preferred to have experience in manufacturing, electronics, surveillance systems, industrial products, technology solutions, or related B2B industries.· Proven ability to identify leads, build customer relationships, and convert opportunities into sales.<br>Skills:· Should have Strong selling skills, ability to listen, and the ability to create presentations to meet customer’s needs· Excellent communication skills and time management skills· Persistent and pro-active· Responsible and able to drive the business independently· Competitive to achieve his targets and efficient<br>If you are fitting with job requirements please send you CV at hr@zerotechegypt.com

Purpose and Position in Organisation The Principal TA Consultant will support client hiring managers with filling their vacancies to target start dates, ensuring all quality thresholds and SLA/KPIs are met. They will deliver excellent recruitment services to the client in line with agreed service levels, acting as the custodian of candidate quality and the hiring manager experience. They will use a range of data led sourcing insights to determine the best hiring strategy for each requisition, leveraging data, historic hiring trends, and market analysis to find the best talent in the market. Principal TA Consultant’s will be aligned to high-touch client business units or stakeholder groups that require additional attention, this includes more challenging or senior stakeholder group, more complex or hard to fill role types, roles that have a greater strategic significance. Principal TA Consultant’s may also be aligned in cases where they are the only AMS resource in a specific geographical location <br>Reports to Team Leader or Client Services Manager <br>People Manager No<br>Performance Outcomes / Accountabilities Meet all SLA & KPI Targets; Source mix, Time to hire, CSAT Completion of all reporting and tracking with 100% data integrity in ATS and CRM systems Positive Hiring Manager feedback Strong collaboration with peers Role modelling utilization of data and digital processes including AMS one usage where applicable. <br>Key Responsibilities Recruitment Delivery:Execute candidate sourcing and attraction plan including engaging candidates from known talent pools (Internal ATS/ CRM Alumni pools etc..) Ensure recruitment services meet contractual obligations and client SLAs. Lead hiring strategy meetings to agree on recruitment plans with hiring managers. Use data led sourcing insights to determine the best hiring strategy for each requisition, leveraging data, historic hiring trends, and market analysis Review CVs and compliantly and comprehensively screen candidates to present quality shortlisted candidates to hiring managers, coaching the managers through their candidate selection decisions at shortlist & interview Deliver excellent candidate experience from first contact through interview process to start date. Drive hiring decisions and lead offer negotiations. Address potential stakeholder issues and share knowledge to enhance recruitment delivery. Support defined future hiring requirements by talent pooling relevant quality candidates, when suitable live vacancies are not available<br>Technology and Compliance:Track candidate status and requisition updates in relevant systems. Identify and flag scope creep for account contractual management. Ensure compliance with relevant legislation and track compliance risks<br>Client Stakeholder Relationships:Build and maintain trusted relationships with senior hiring managers/stakeholders. (see role purpose for description of types of stakeholders) <br>Internal Stakeholder Relationships:Collaborate with Talent Sourcing, Insights, Talent Attraction, and Administration teams for a smooth client and candidate experience.

Join COB Solution and become part of a team dedicated to delivering exceptional patient care and operational excellence.???? Location:Maadi – On-site What You'll Do:Coordinate patient scheduling and therapist assignments. Manage new patient evaluations and follow-up appointments. Monitor schedules, missed visits, and cancellations. Track operational KPIs and maintain performance reports. Coordinate with therapists, referral sources, and internal departments. Monitor referrals, patient admissions, and billing performance. Support process improvements and day-to-day healthcare operations. What We're Looking For:✔ Experience in healthcare operations, patient scheduling, care coordination, or medical office administration.✔ Strong organizational and multitasking skills.✔ Fluent English (spoken & written).✔ Excellent communication and follow-up abilities.✔ Proficiency in Microsoft Excel, Google Sheets, and healthcare EMR systems.✔ Experience in home care, physical therapy, or healthcare services is a strong plus.✔ Associate's or Bachelor's degree is preferred. Why Join COB Solution????? Competitive Salary???? Social & Medical Insurance???? Career Growth & Development Opportunities???? Dynamic & Supportive Work Environment???? Apply now by sending your CV to: rahma.elgammal@cobsolution.comSubject: Healthcare Operations Coordinator

Role Overview:We are looking for a highly skilled, fluent English-speaking Senior Customer Experience Specialist to join our growing team in Zahraa El Maadi. In this role, you will be delivering exceptional support across multiple communication channels including live chats, phone calls, and email tickets.<br>Qualifications Omnichannel Support: Efficiently handle inbound and outbound customer interactions across phone calls, live chat, and email ticketing systems. Issue Resolution: Diagnose, troubleshoot, and resolve customer inquiries, complaints, and technical issues with patience and empathy. Customer Retention: Maintain high customer satisfaction scores (CSAT) by providing accurate, valid, and complete information using the right tools and methods. Documentation: Accurately log, track, and update customer records and interaction details within our CRM system. Escalation Management: Recognize, document, and escalate trends or complex, high-priority issues to the appropriate internal teams or management.<br>Job Details:Location: Zahraa El Maadi, Cairo (On-site) Shift Structure: Fixed Shift Work Schedule: 5 days a week, 2 days off<br>Qualifications:Language Proficiency: Flawless, near-native, or fluent spoken and written English is mandatory. Clear pronunciation and excellent grammar are required to seamlessly handle both voice and written interactions. Experience: Minimum of 1–2 years of experience in a dedicated customer service role. Technical Skills: Proven experience managing multichannel queues (Simultaneous chats, voice calls, and ticketing platforms like Zendesk, Salesforce, or similar CRMs). Problem-Solving: Strong critical thinking skills with the ability to handle high-pressure situations or frustrated customers calmly and professionally. Speed & Accuracy: Excellent typing speed

Company Description Madar is an international pioneer specialized in manufacturing premium quality aluminum products. The company is strongly committed to product reliability and consistent quality, aiming to provide peace of mind to its customers. Madar leverages established distribution channels to ensure efficient delivery of its products to end users. The organization focuses on collaborative, win-for-all strategies with partners and stakeholders. This approach supports sustainable growth and a stable environment for team members.<br>Role Description The Fragrance Sales Specialist is a full-time, on-site role based in Qesm El Obour. In this position, the specialist will engage customers, present fragrance products, and provide personalized recommendations based on customer preferences. Daily tasks include demonstrating fragrances, explaining product features and benefits, managing in-store displays, and maintaining a clean and organized sales area. The role also involves achieving sales targets, processing transactions, handling customer inquiries and feedback, and supporting promotional activities. Collaboration with the wider sales and marketing teams is expected to help optimize product visibility and customer experience.<br>Qualifications<br> Strong customer service and interpersonal skills, with the ability to build rapport and maintain long-term client relationships. Sales and retail experience, ideally in fragrances, cosmetics, or personal care products, with a track record of meeting or exceeding targets. Good communication skills in spoken and written English; Arabic language skills are an advantage. Basic product knowledge in fragrances, scent families, and ingredients, with willingness to learn and stay updated on product lines. Ability to work on-site in Qesm El Obour, including flexibility for weekends, holidays, and peak retail hours. Organizational and time management skills to handle multiple customers, inventory checks, and display maintenance efficiently. Professional appearance and a customer-focused attitude, demonstrating reliability and accountability. High school diploma or equivalent; additional training or certification in sales or retail is a plus.

Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain a competitive advantage as we grow, we are currently looking for a new "Senior IT Security Specialist"<br>Job purpose: The Senior IT Security Specialist is a senior individual contributor responsible for the design, implementation, and continuous improvement of enterprise-grade security controls across IT, network, and cloud environments. Acting as a subject-matter expert, this role provides deep technical expertise in cybersecurity architecture, operations, and compliance. The Senior Specialist partners with cross-functional teams to embed security across all layers of IT services, driving best practices and innovation aligned with regulatory requirements and organizational objectives.<br>Responsibilities:Architect, design, and evaluate enterprise security solutions across network, endpoint, identity, multi-cloud (AWS, GCP), and application layers to meet evolving threat landscapes and compliance requirements. Own technical implementation, configuration, and optimization of security technologies: IAM/PAM, NAC/TACACS, DLP, NDR/EDR, Sandboxing, Email Gateway, MDM, and SIEM (advanced query writing and use-case development). Design and implement multi-cloud and containerized security controls across AWS, GCP, and Aqua Sec platforms. Maintain security across cloud-native workloads and hybrid infrastructure environments. Serve as senior technical escalation for complex security incidents. Lead advanced threat hunting, investigation, containment, root cause analysis, and remediation. Maintain incident response playbooks. Drive vulnerability management: scanning, risk-based prioritization, and remediation tracking (critical: 24–72 hrs). Ensure compliance with SAMA, NCA, NESA, PCI-DSS, and internal security policies. Architect and enforce secure access management (IAM/PAM/Zero Trust) for users, systems, privileged accounts, and network devices. Review security designs for new projects and third-party integrations. Provide technical mentorship to junior team members. Contribute expert input to security roadmap planning, risk prioritization, audit coordination, and operational/risk reporting to management. Develop and maintain security architecture documentation, standards, technical runbooks, and operational procedures. Drive automation across cybersecurity systems for improved efficiency and resilience.<br>Qualifications:6-7 years of experience in Cybersecurity/IT Security/SOC operations with demonstrated expertise in security architecture and hands-on implementation Bachelor’s degree in IT, Computer Science, Engineering or related field Hands-on expertise in 4+ security platforms: IAM/PAM, NAC/TACACS, DLP, NDR/EDR, SIEM, Multi-Cloud Security (AWS/GCP/Aqua Sec/Containerized), Vulnerability Management, Sandboxing, Email Gateway Fintech/banking background preferred. Knowledge of SAMA, NCA, PCI-DSS. 2+ certifications: CEH, CISM, CCSP, CISSP, or OSCP. SAMA/NCA certification process knowledge required.<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking. Resilient – If we fail, we bounce back stronger than before. Collaborative - We know that we can achieve a lot more as a team. We are changing lives by constantly striving for a better solution.

???? We're Hiring | Polish Customer Support Specialist ????????Join MARS EC and become part of a dynamic team delivering exceptional customer support!???? Position: Polish Customer Support Specialist What we're looking for:✅ Very good command of the Polish language (spoken & written)✅ Excellent communication and interpersonal skills✅ Customer-focused mindset and strong problem-solving abilities✅ Previous customer service experience is a plus, but not required???? What we offer:???? Salary: 45,000 EGP???? Work from home available after just 2 weeks???? Career growth opportunities???? Supportive and professional work environment???? Paid training and onboarding If you're passionate about customer service and ready to join a growing team, we'd love to hear from you!???? Send your CV via Whats App: 01025182581

SS (Student Success Advisor) What You’ll Do:- Contact existing customers to introduce course renewal options and increase conversion rates.- Maintain regular follow-up with customers to understand their learning needs and recommend personalized renewal solutions.- Monitor students’ learning progress and analyze performance data to develop appropriate renewal strategies.- Address customer inquiries, resolve concerns, and ensure high levels of satisfaction throughout the renewal process.<br>Requirements:Minimum 1 year of experience in sales or Customer Service. Strong communication and persuasion skills. Target-driven and comfortable working in a performance-based environment. Motivated to achieve and exceed sales targets with a commission-focused mindset.<br>???? Working Hours:Sunday – Thursday: 12:00 PM – 9:00 PM(Breaks: 2:45 – 3:00 PM | 5:00 – 6:00 PM)<br>Saturday: 12:00 PM – 4:00 PM(Break: 12:45 – 1:00 PM)<br>???? Location:https://maps.app.goo.gl/dnp Fh1YYFkn H2i QG8<br>???? What We Offer:Basic Salary + Unlimited Commission Paid Training Social Insurance Medical Insurance

???? Telesales Representative (Student Success)<br>???? What You'll Do:<br>???? Make outbound calls to potential and existing customers to promote and sell our products and services.???? Understand customer needs, recommend suitable solutions, and close sales effectively.???? Respond to inquiries clearly and professionally, turning conversations into positive sales opportunities.???? Follow up on marketing leads, build strong relationships, and maintain accurate records in the CRM system.???? Handle objections with confidence, provide clear product information, and ensure a smooth sales process.????✨Support students throughout their learning journey by identifying challenges and offering tailored solutions???? Consistently achieve or exceed sales targets and KPIs.????Track and analyze student learning data to identify areas for improvement and propose actionable plans to boost learning effectiveness<br>✅ Requirements:<br>???? Minimum of 1 year of experience in sales (telesales, call center, or education industry preferred).????️ English communication skills (B1 level or above).???? Target-driven mindset with the ability to consistently meet and exceed goals.????Passion for education and a strong commitment to delivering exceptional customer experiences----<br>???? Work Schedule & Location:<br>???? Location:Maadi, Cairo (on-site position)<br>???? Schedule:Sunday to Thursday: 12:00 PM – 9:00 PM (includes a 1 hour and 15 min break) Saturday: 12:00 PM – 4:00 PMFriday: Day off<br>----<br>???? Apply Now!<br>???? Send your resume to: ReemRagab@51talk.com???? Or reach out via Whats App: 01260096510