Program Officer Jobs in Egypt

<p>Assist the operations team in managing day-to-day operational tasks related to the risk management projects in Middle East Tax. Support the Operations/Risk teams in implementing and updating risk management policies. Participate in risk management reviews of projects. Provide consultations on risk management issues to tax professionals. Monitor compliance with laws and regulations in the Middle East. Prepare alerts and other communications on risk management matters. Coordinate training sessions on risk management. Run other elements of the risk management program as required. Leadership capabilities: Builds own understanding of our purpose and values; explores opportunities for impact. Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent. Understands expectations and demonstrates personal accountability for keeping performance on track. Actively focuses on developing effective communication and relationship-building skills. Understands how their daily work contributes to the priorities of the team and the business.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Skills: 2+ years of experience with Big 4 accountancy firms, preferably in a finance operations department. Experience in risk management roles/projects within a Big 4 accountancy firm is a plus. Bachelor s degree in finance, Management, Business, or Risk Management. Master s degree or any relevant professional qualification is preferred. Ability to communicate clearly and write logically and articulately in good business English.</p>

<p><strong>HR System Building: </strong></p><ul><li><p>Organizational Structure and Job Descriptions: Designing the factory’s organizational structure and preparing clear job descriptions for all staff categories (workers, technicians, and administrative employees).</p></li><li><p>Policies and Regulations: Developing and updating the internal work regulations, disciplinary and rewards regulations, and leave policies in compliance with labor law.</p></li><li><p>Customer Satisfaction: Addressing customer concerns and ensuring a high level of satisfaction by resolving issues promptly.</p></li></ul><p><strong>HR Operations &amp; Payroll: </strong></p><ul><li><p>Employee Records Management: Preparing and updating employment contracts and employee files, and following up on the required documentation.</p></li><li><p>Social Insurance and Government Affairs: Managing registration and cancellation procedures (Forms 1, 6, and 111) for social insurance and medical insurance, and coordinating with labor offices and inspection authorities.</p></li><li><p>Attendance and Payroll Management: Reviewing attendance and timekeeping records, calculating leave, and preparing monthly payroll, including deductions and overtime.</p></li></ul><p><strong>Recruitment &amp; Employe's Relations:</strong></p><ul><li><p>Recruitment and Hiring: Managing the recruitment of qualified candidates and skilled workers and filling staffing needs.</p></li><li><p>Problem-Solving and Communication: Addressing employee inquiries, resolving labor disputes, and working to reduce employee turnover.</p></li><li><p>Onboarding: Providing new employees and workers with an orientation program covering workplace rules and safety procedures from their first day.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>3-7 years of experience</p></li><li><p>preferred to be manufacturing / factory previous experience</p></li><li><p>recruitment experience</p></li><li><p>knowledge of workforce Egyptian law</p></li></ul><ul><li><p>The ability to develop models, policies, and regulations from scratch.</p></li><li><p>English language needed.</p></li></ul><p></p>

<p>Our Fashion Consultant is responsible for delivering an outstanding customer experience and driving our business through sales. They demonstrate a strong understanding of the omnichannel aspects of the role, using physical and digital channels to connect with customers anywhere and anytime and deliver a seamless and consistent high level of service. They act as brand ambassadors through their strong knowledge of the brand and their experience in fashion and style.</p><p>Deliver an exceptional customer experience and represent the brand professionally at all times</p><p>Achieve individual and team sales targets while supporting overall store performance</p><p>Build strong relationships with customers to encourage loyalty and repeat business</p><p>Stay updated on fashion trends, new collections, and brand activities</p><p>Promote the brand s online channels, social media campaigns, and loyalty program</p><p>Provide personalized styling advice and product recommendations based on customer needs</p><p>Support omnichannel services, including virtual shopping and client communication</p><p>Handle e-commerce order preparation and fulfillment within set timelines</p><p>Maintain store appearance, product display, and stock replenishment according to brand guidelines</p><p>Use digital tools and systems (CRM, etc.) to enhance customer experience and reporting</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in luxury fashion retail</p><p>Passion for fashion, styling, and customer engagement</p><p>Good understanding of sales techniques, including cross-selling and upselling</p><p>Knowledge of fashion products, trends, and luxury retail standards</p>

<p><strong>Architectural Project Coordinator</strong></p><p></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Coordinate with design teams to prepare Tender Packages, including drawings, BOQs, specifications, and contractual requirements.</p></li><li><p>Review contractors’ technical and commercial offers and prepare Technical &amp; Financial Evaluation Reports.</p></li><li><p>Coordinate project meetings and technical workshops, prepare MOMs, and follow up on action items.</p></li><li><p>Review and coordinate Shop Drawings, Material Submittals, Technical Submittals, and Samples with Architectural and MEP disciplines.</p></li><li><p>Review contractors’ payment applications, quantities, and measurement sheets against executed works.</p></li><li><p>Review and analyze project schedules, monitor actual progress against the approved program, and identify delays, critical activities, and required corrective actions.</p></li><li><p>Review contractors’ progress reports and prepare project status reports for the Client.</p></li><li><p>Coordinate with Clients, Consultants, Designers, and Contractors to resolve technical and execution-related issues.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Architecture.</p></li><li><p>3–5 years of relevant experience, preferably in Fit-Out and Interior Finishing projects.</p></li><li><p>Previous experience in the banking sector and corporate offices is highly preferred.</p></li><li><p>Strong knowledge of architectural drawings, BOQs, specifications, shop drawings, material submittals, and payment applications.</p></li><li><p>Good understanding of Architectural and MEP coordination.</p></li><li><p>Good understanding of project planning, scheduling, progress monitoring, and schedule analysis.</p></li><li><p>Familiarity with Primavera P6 or similar planning software is preferred.</p></li><li><p>Proficiency in AutoCAD is mandatory; Revit is preferred.</p></li><li><p>Proficiency in Microsoft Office.</p></li><li><p>Excellent command of written and spoken English.</p></li><li><p>Strong communication, reporting, coordination, and follow-up skills.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Rig Liaisonman acts as the primary link between the drilling rig site, the Drilling &amp; Technical Department (DTD), Saudi Aramco representatives, and the contractor. The position is responsible for coordinating rig activities, monitoring operational performance, ensuring compliance with approved drilling programs and Saudi Aramco requirements, and facilitating timely communication and resolution of operational issues.</p><br>Key Responsibilities<ul><li> Serve as the main liaison between the rig site, DTD, Saudi Aramco representatives, and drilling contractors. </li><li> Coordinate daily drilling and rig-related activities with relevant departments and stakeholders. </li><li> Monitor rig operations to ensure compliance with approved drilling programs, procedures, safety standards, and client requirements. </li><li> Review and communicate daily drilling reports, operational updates, equipment status, and performance information. </li><li> Follow up on rig activities, operational challenges, equipment issues, and required corrective actions. </li><li> Coordinate with drilling engineers, rig management, wellsite supervisors, service companies, and other stakeholders. </li><li> Escalate operational, technical, safety, and schedule-related issues to the appropriate DTD personnel. </li><li> Assist in ensuring that drilling operations remain aligned with the approved program and project schedule. </li><li> Track the status of rig moves, rig readiness, equipment availability, maintenance requirements, and operational priorities. </li><li> Support coordination of logistics, materials, personnel, services, and other resources required for rig operations. </li><li> Participate in meetings, operational reviews, coordination meetings, and incident investigations when required. </li><li> Maintain accurate records and provide regular updates to DTD management.</li></ul> </div>

<p>*Preventative Maintenance :*</p><p>- Develop and implement a comprehensive preventative maintenance program for all building systems (HVAC, plumbing, electrical, fire safety, etc.)</p><p>- Conduct regular inspections and perform necessary maintenance tasks according to schedule.</p><p>- Maintain accurate records of all maintenance activities, including dates, repairs, and parts used</p><p>*Repair and Troubleshooting :*</p><p>- Diagnose and repair malfunctions in building systems, including HVAC, plumbing, electrical, and fire safety equipment</p><p>- Troubleshoot and resolve emergency maintenance issues promptly</p><p>- Coordinate with outside contractors for specialized repairs or installations as needed</p><p>*Energy Management :*</p><p>- Monitor energy consumption and identify opportunities for energy conservation</p><p>- Implement energy-saving measures, such as optimizing HVAC systems and upgrading equipment</p><p>*Safety and Compliance :*</p><p>- Ensure compliance with all relevant safety regulations, including OSHA, building codes, and fire safety standards</p><p>- Conduct safety inspections and address any hazards identified</p><p>- Develop and implement emergency response plans</p><p>*Project Management:*</p><p>- Manage and oversee facility improvement projects, such as renovations, upgrades, and new installations.</p><p>- Coordinate with architects, contractors, and other stakeholders to ensure projects are completed on time and within budget</p><p>*Budget Management:*</p><p>- Assist in the development and management of the facilities maintenance budget.</p><p>- Monitor and control maintenance expenses</p><p>*Vendor Management:*</p><p>- Manage relationships with vendors and contractors</p><p>- Negotiate contracts and ensure quality of service</p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in mechanical, electrical, or industrial engineering.</p></li><li><p>At least 3 years of experience as a facilities engineer or MEP</p></li></ul><p></p>

<p>NesTalent is a fast-track development program which focuses on nurturing future leaders across the key business areas of Nestl Middle East and North Africa (MENA). As a young graduate, you'll gain opportunities for growth and work on impactful projects that improve lives. With a focus on innovation, diversity, and sustainability, Nestl offers a supportive and inclusive work environment where your ideas and talents are valued. Join us in shaping the future of food and making a positive impact on the world. Start your journey with Nestl today.</p><p>As a Supply Chain Graduate Trainee , you will embark on an immersive journey into our supply chain process at Nestl . With guidance from experienced professionals, you will develop your analytical skills, forward-thinking, and planning capabilities. Prepare yourself to make an impact in solving challenges of getting raw ingredients at the right time and place, and products for our customers, and more!</p><p><strong>Desired Candidate Profile</strong></p><p>Demonstrate the ability to work in a multi-functional environment, interacting effectively with your team and business partners.</p><p>Be able to operate in a fast-moving environment and manage time effectively.</p><p>Be curious, enthusiastic, and a fast learner with strong interpersonal skills.</p><p>Fresh graduate with limited work experience but a strong passion for Supply Chain.</p><p>Fluency in English.</p><p>Very good GPA and bachelor s degree in engineering, supply chain, or any relevant field.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Role Overview </b>Accenture is seeking an&nbsp;<b>experienced SAP Test Lead</b>&nbsp;to drive&nbsp;<b>end-to-end testing strategy</b>&nbsp;and&nbsp;<b>execution</b>&nbsp;for a major&nbsp;<b>SAP transformation program</b>. This role ensures that all&nbsp;<b>SAP modules</b>&nbsp;and&nbsp;<b>integrations</b>&nbsp;meet&nbsp;<b>functional</b>,&nbsp;<b>technical</b>, and&nbsp;<b>business requirements</b>, delivering a&nbsp;<b>high-quality</b>,&nbsp;<b>defect-free system</b>.<b>Key Responsibilities:</b><ul><li>Lead the&nbsp;<b>planning</b>,&nbsp;<b>design</b>, and&nbsp;<b>execution</b>&nbsp;of&nbsp;<b>SAP test cycles</b>, including&nbsp;<b>unit</b>,&nbsp;<b>integration</b>,&nbsp;<b>regression</b>, and&nbsp;<b>user acceptance testing (UAT)</b>.</li><li>Define and enforce&nbsp;<b>testing standards</b>,&nbsp;<b>methodologies</b>, and&nbsp;<b>best practices</b>&nbsp;across workstreams.</li><li>Collaborate with&nbsp;<b>business stakeholders</b>,&nbsp;<b>functional consultants</b>, and&nbsp;<b>technical teams</b>&nbsp;to validate requirements and design comprehensive&nbsp;<b>test scenarios</b>.</li><li>Oversee&nbsp;<b>defect management</b>,&nbsp;<b>root cause analysis</b>, and&nbsp;<b>resolution tracking</b>&nbsp;to ensure&nbsp;<b>system quality</b>.</li><li>Maintain&nbsp;<b>test documentation</b>,&nbsp;<b>scripts</b>, and&nbsp;<b>progress dashboards</b>&nbsp;for transparency and reporting to&nbsp;<b>PMO</b>&nbsp;and&nbsp;<b>leadership</b>.</li><li>Mentor and coordinate&nbsp;<b>testing teams</b>, ensuring timely delivery of&nbsp;<b>high-quality test results</b>.</li><li>Support&nbsp;<b>continuous improvement initiatives</b>&nbsp;by identifying&nbsp;<b>process gaps</b>&nbsp;and recommending&nbsp;<b>efficiency enhancements</b>.</li><li>Demonstrate strong&nbsp;<b>analytical</b>,&nbsp;<b>problem-solving</b>, and&nbsp;<b>communication skills</b>&nbsp;to manage&nbsp;<b>cross-functional dependencies</b>&nbsp;and align stakeholders.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jul 14, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p><span><strong><span><strong>Scope</strong></span></strong></span></p><br><br><br><p><span>Deliver expert-level L3 support for MS platforms — and associated ecosystems—including <strong>Business Talk, Direct Routing</strong>, and <strong>cloud</strong> technologies — Acting as the last line of defense before vendor escalation, this high-impact role combines deep technical expertise with strong stakeholder engagement, covering complex incident resolution, platform upgrades, proactive service improvements, and cross-functional collaboration with operations, transition, presales, and lifecycle teams. As a UC L3 expert, you play a critical role in maintaining service reliability, high availability and optimal performance, while paving the way for career growth into architecture, technical service design/management, or leadership roles.</span></p><br><br><br><p><span><strong><span><strong>Job Description</strong></span></strong></span></p><br><br><br><p><span><strong><span><strong>Mission</strong></span></strong></span></p><br><br><p><span><span>The primary mission of the UC L3 Expert is to ensure optimal functionality and reliability of corporate UC communications infrastructure, aligning with organizational goals through efficient service delivery, exceptional client support, and continuous improvement initiatives.</span></span></p><br><br><br><p><span><strong><span><strong>Main activities &amp; key responsibilities</strong></span></strong></span></p><br><br><ul><li><span><span>Handle advanced and critical incidents related to Microsoft Teams tenant, AudioCodes SBCs, and Business Talk voice services.</span></span></li><li><span><span>Conduct thorough root cause analysis (RCA) for major incidents and recurring issues to drive long term permanent resolution.</span></span></li><li><span><span>Lead and coordinate technical recovery during outages, ensuring rapid resolution and communication.</span></span></li><li><span><span>Execute and validate complex and non-standard change requests, platform upgrades, and migrations.</span></span></li><li><span><span>Participate in release cycles and implementation of new features and services for Microsoft UC and Business Talk platforms.</span></span></li><li><span><span>Review, validate, and accept new customers/services during pre-HOTO and HOTO stages.</span></span></li><li><span><span>Work closely with Operational Readiness and Service Readiness Managers to ensure service acceptance criteria are met.</span></span></li><li><span><span>Support technical design reviews and customer audits, ensuring compliance, documentation accuracy, and service alignment with best practices.</span></span></li><li><span><span>Maintain and enhance internal knowledge repositories.</span></span></li><li><span><span>Share expertise via training sessions and mentoring across support teams.</span></span></li><li><span><span>Participate in weekly service reviews to monitor incident trends, aging tickets, and platform health for proactive improvements.</span></span></li><li><span><span>Contribute technical expertise during presales cycles, supporting SAM &amp; RFPs and complex solution design discussions – if needed.</span></span></li><li><span><span>Participate in weekly service reviews to monitor incident trends, aging tickets, and platform health for proactive improvements.</span></span></li><li><span><span>To undertake any other reasonable task as assigned.</span></span></li></ul><p><span><strong><span><strong>Others:</strong></span></strong></span></p><br><br><ul><li><span><span>Candidates should be prepared for potential on-call responsibilities as required by the nature of the role.</span></span></li></ul>About you<p><span><strong><span><strong>Key Skills, Knowledge and Abilities</strong></span></strong></span></p><br><br><p><span><strong><span><strong>Required Skills:</strong></span></strong></span></p><br><br><ul><li><span><span>Extensive experience with Microsoft UC: Teams, Phone System, Direct Routing.</span></span></li><li><span><span>Expert in Teams Voice: policies, dial plans, voice routing, user provisioning.</span></span></li><li><span><span>Hands-on with AudioCodes SBCs: setup, troubleshooting, firmware, Direct Routing.</span></span></li><li><span><span>Strong knowledge of SIP, ISDN, PRI, BRI, and legacy PBX integration.</span></span></li><li><span><span>Skilled in SIP signaling, media negotiation, and troubleshooting via SIP traces and Syslog.</span></span></li><li><span><span>Experienced in hybrid voice setups and third-party PBX integration.</span></span></li><li><span><span>Proficient in M365 admin center, PowerShell scripting, and service health monitoring.</span></span></li><li><span><span>Familiar with Power Platform (Power Automate, Power BI) for automation/reporting.</span></span></li><li><span><span>Strong BTG knowledge and services offered by BTG , BTD , Hookah ,Oracle SBCs.</span></span></li><li><span><span>Skilled in root cause analysis (RCA) and clear technical documentation.</span></span></li><li><span><span>Effective crisis-bridge orchestrator with strong customer communication skills.</span></span></li><li><span><span>Knowledgeable in ITIL Incident, Problem, and Change Management frameworks.</span></span></li></ul><p><span><strong><span><strong>Interpersonal Skills:</strong></span></strong></span></p><br><br><ul><li><span><span><strong>Collaboration &amp; Teamwork</strong>: Work effectively with various teams and stakeholders to achieve common goals.</span></span></li><li><span><span><strong>Escalation &amp; Crisis Management</strong>: Skilled in managing crises and escalating issues effectively to ensure minimal impact.</span></span></li><li><span><span><strong>Leadership</strong>: Mentor junior engineers, lead transversal initiatives</span></span></li><li><span><span><strong>Resilience</strong>: Ability to adapt to changes and handle multiple tasks with resilience under pressure.</span></span></li><li><span><span><strong>Ownership</strong>: Take ownership of tasks and proactively drive them to completion with minimal supervision.</span></span></li></ul><p><strong>Language</strong></p><br><br><ul><li><span><span>Fluency in English (written and spoken) is essential for effective collaboration and customer engagement.</span></span></li><li><span><span>Proficiency in French is considered an <u>advantage</u>. </span></span></li></ul><p><span><strong><span><strong>Education: </strong></span></strong><span>Bachelor’s degree in Telecommunications, Information Technology, or a related field is required.</span></span><span><strong><span><strong>Experience: </strong></span></strong><span>A minimum of 3 years of hands-on experience in Microsoft Teams UC support and Business Talk voice services is required.</span></span><span><strong><span><strong><u>Certifications</u>:</strong></span></strong></span><span><span>Candidates with experience or certification in the following areas will be viewed favorably. While not all certifications are not mandatory, some are highly preferred and considered a strong plus:</span></span></p><br><br><ul><li><span><span>Microsoft 365 Certified: Teams Administrator Associate.</span></span></li><li><span><span>AudioCodes Certified Associate (ACA) or AudioCodes Certified Professional (ACP).</span></span></li><li><span><span>Microsoft 365 Certified: Enterprise Administrator Expert.</span></span></li><li><span><span>Microsoft Certified: Power Platform Fundamentals (PL-900).</span></span></li><li><span><span>ITIL® Foundation Certification</span></span><span>.</span></li></ul><br><p>You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<p>The position is located in the Regional Office for the Near East and North Africa (RNE) in Cairo, Egypt. Main Purpose The Information Technology Assistant coordinates and performs the full range of Information Technology (IT) support functions. He /she ensures quality, transparency and consistency of IT service delivery in line with established IT procedures and Service Level Agreements (SLAs). Supervision Received/Exercised The Information Technology Assistant reports to the National Professional Officer (Information and Communication Technology) and follows technical standards and procedures established by the IT Division. The incumbent operates independently and takes decisions on work priorities. Supervision received is focused on office IT priorities, in particular the meeting of timelines and the quality of support given to clients. Working Relationships The incumbent has frequent interaction with staff at all levels within the work unit to resolve routine and non-routine IT-related problems and coordinate IT service delivery. He /she works closely with the IT Division to ensure problem resolution and service delivery. Key Functions/Results Receive and log all requests from users relating to IT services in the Service Desk System. Provide first and second level * (*see below) support for office users to resolve issues regarding the full range of computer applications as well as standard and non-standard hardware, software and peripherals (CD-writers, scanners, USB-drives, etc); act as liaison between users and the IT Division for resolution of more complex or persistent issues that cannot be solved directly; monitor progress and ensure problem resolution. Assist in more complex tasks related to web publishing and media production and provide support on how to make the most effective use of information technology. Deploy and configure hardware and software, including non-standard equipment that has been cleared for use as per established policies and procedures; assist in implementing procedures for data backups. Ensure user access to the corporate/office IT infrastructure: set up network services according to established policies and procedures (e.g. e-mail accounts and user access profiles, file share security); manage office shared drives and public e-mail folders. Operate and troubleshoot a variety of office equipment, such as personal computers, printers, photocopiers, PDAs and smartphones, and maintain IT stationery supplies. Provide user guidance and training on IT equipment and services and contribute to the IT knowledge base. Provide hands-on assistance to users in organizing presentations and setting up audio-visual equipment. Advise office staff on the selection of both standard and non-standard IT hardware and software, carry out market research on availability and pricing and liaise with external suppliers as appropriate. Assist in the planning and procurement of IT equipment and software, based on established equipment life cycle processes: provide specifications for the purchase of hardware, software and peripherals and assist users in the preparation of IT-related Purchase Requisitions, Low Value Orders and Local Orders in Oracle for hardware, software and peripherals; liaise with the IT Division for clearance of non-standard equipment and software. Manage the office pool of IT equipment and local stock of IT supplies and materials: maintain the inventory and assets in the Service Desk System and GRMS fixed assets; ensure that software licenses are legally acquired and formally recorded. Process separation clearance as per established procedures. Perform other related duties as required. Level 1 provides support for received calls from users and solve technical issues if technically able to do so, coordinating responses to/from 2nd level teams and generally managing the users' requests for support in all areas of IT.' Examples of activities performed at 1st level are: basic trouble-shooting providing information relating to hardware and software models, and existing policies and procedures, basic account management functions, data transfers, drafting of technical documentation and process flows. Level 2 support builds on Level 1 activities and provides support for incidents or service requests of moderate complexity such as: recommending acquisition of hardware, software, devices, tools; complex software and hardware troubleshooting; maintaining inventories; desktop and laptop deployment and configuration; simple user account administration; website development and updates; configuration and testing of hardware and software; assistance in testing and evaluation of new products and technologies; information systems monitoring and support; and, maintaining information systems such as databases. Impact Of Work The incumbent plays a lead role in the overall provision of FAO information technology services. He/she plays a lead role in the provision of information technology support services for successful achievement of the organizational unit's mandate.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Requirements Education: Secondary School Education. Work Experience: Four years of relevant experience in IT-support work. Languages: Working knowledge (proficiency - level C) of English. IT Skills: Very good knowledge of the MS Office applications and Microsoft 365, systems installation and configuration, Internet and office technology equipment. Networking and IT Equipment support. Basic UNDSS IT Security Awareness or equivalent. Residency: General Service Staff are recruited locally. To be eligible for this position, candidates must be nationals of the country of the duty station or possess an existing valid visa to work or a valid work permit, and reside within commuting distance of the duty station at the time of the application. "Commuting distance" means the distance within which staff members can travel daily between their place of work and their residence.</p>

<p>Field Coordinators are key staff responsible for the day-to-day coordination of project activities on the ground. They serve as the primary link between the project and local stakeholders including partner CSOs (sub-grantees and others) and local authorities to facilitate communication, organize activities, and monitor progress in their respective locations. Key Responsibilities: Act as the project s representative in the assigned governorate, maintaining regular communication with local civil society partners and beneficiaries. The Field Coordinator will build strong working relationships with CSOs (including sub-grantees and other mentee organizations), relevant local government authorities, and community stakeholders. Support and participate in the project s needs assessment and data collection efforts at the local level. This may involve arranging interviews, focus group discussions, and surveys with CSO leaders, community members, and officials to gather baseline information and feedback for the project. Facilitate the implementation of project activities in the field. Coordinate the logistics of capacity-building training and workshops taking place in the governorate (e.g., securing venues, mobilizing participants, distributing materials) and ensure these events run smoothly. Provide ongoing mentorship and guidance to sub-grantee CSOs in the area. Be available to answer their day-to-day queries, assist in problem-solving, and coach them through challenges in project execution, thereby strengthening their capacity. Monitor sub-grantees project activities on the ground through regular site visits and meetings. The Field Coordinator will observe trainings or community events conducted by the sub-grantees, verify delivery of services to beneficiaries, and check that activities align with the agreed project plans. Any issues or deviations should be reported and addressed promptly. Assist sub-grantees in complying with project standards and donor requirements. For example, help them understand and follow guidelines on branding, participant data collection, or financial documentation when spending grant funds. Organize and participate in local consultative meetings between CSOs and local officials , as planned by the project. The Field Coordinator will handle on-the-ground preparations for these meetings and encourage active participation, thus contributing to improved CSO-government dialogue in the governorate. (These efforts support the project s objective of close CSO-local authority consultation and coordination.) Coordinate the involvement of LMF s local volunteer network in project activities. The Field Coordinator will mobilize and guide volunteers for tasks such as community outreach, data collection, assisting in training delivery, or supporting sub-grant events, leveraging LMF s strong volunteer presence in the region. Regularly report on field progress to the central project team. This includes providing weekly or monthly updates on activities completed, data collected (e.g. training attendance, monitoring observations), challenges encountered, and any success stories. Contribute reliable field data to the Monitoring &amp; Evaluation Officer for measuring project results. Ensure that all field activities are conducted safely and ethically, respecting local customs and the project s cross-cutting principles (e.g. inclusiveness, gender sensitivity). The Field Coordinator should also handle any necessary local permissions or coordination meetings with authorities to secure support for project implementation. Core Competencies and Skills Achievement focused: Follow Results-based management (RBM) in achieving planned goals and objectives. Working Smart: Achieve more in less time. Balances between work life and personal life to ensure the sustainability of high-quality performance. Able to contribute and create a participatory, enjoyable, fulfilling, and rewarding work environment. Accountability: Holds self-accountable to making decisions and managing resources efficiently. Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance. Ambition: Sets ambitious and challenging goals for himself/herself (and the team), takes responsibility for self-development and encourages others to do the same Widely shares their vision, engages, and motivates others to contribute to the bigger vision of LMF. Future orientated and thinks strategically. Thinks globally and acts locally. Collaboration: Builds and maintains effective relationships with project team, colleagues and external partners.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in a relevant field (e.g. social sciences, development studies, public administration, or management). 3 to 5 years of experience in development or civic engagement projects, preferably in roles directly related to project implementation with civil society organizations. Demonstrated experience in managing or coordinating grant programs for NGOs, which includes preparing calls for proposals, evaluating project proposals, and monitoring funded projects. Knowledge of EU grant procedures or compliance for funding third parties is an advantage. Demonstrated experience in organizing and facilitating capacity building activities such as trainings, workshops, coaching programs, or community meetings. Experience in fostering collaboration between civil society and government stakeholders is highly desirable. Familiarity with the challenges and needs of local CSOs in Egypt. Prior experience working with community-based organizations in Upper Egypt or Sinai (or similar contexts) will be considered a strong asset. Excellent organizational skills and attention to detail capable of handling multiple event logistics, maintaining records, and managing schedules efficiently. Strong communication and interpersonal abilities. Must be able to engage effectively with a wide range of actors, including local NGO staff, volunteers, and government officials. Ability to work well in a team and coordinate with colleagues remotely across different governorates. Should be proactive in sharing information and jointly solving problems with team members. Good writing skills for reporting and documentation purposes. Competency in Microsoft Office (Word, Excel, PowerPoint) and basic data management tools is required. Fluency in Arabic (spoken and written) is required for daily communication with local partners; good command of English is also required for reporting to the donor and reading project materials.</p>

<p><b><br></b></p><p><b>KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority):</b></p><p>1. Strategic Risk Integration. Contribute to embedding risk management in planning and decision-making across the office and all aspects of WFP operations through regular updating of risk registers, monitoring of key risk appetite metrics and risk indicators, including progress towards implementing the risk mitigation actions.</p><p>2. Risk assessments and Advisory Role. Support relevant managers in their regular and ad hoc risk assessments in regional, country and field offices to: identify and evaluate risks; contribute to the development and design of mitigation actions; assess effectiveness of the internal controls; and prepare risk information for management to share with external stakeholders.</p><p>3. Functional Collaboration. Support the discussion with functional experts and risk management focal points on: identifying trends and emerging issues; contributing to the preparation of guidance and/or checklists in conformity with WFP policies and rules on periodic risk and/or control assessments. Serve as liaison with GHQ oversight including OIG, Ethics, Legal and Evaluations ensuring operational efficiency and compliance.</p><p><br></p><p>4. Country Strategic Plan Integration. Utilize available risk management tools to link risk, oversight and evaluation information; review and analyze risk management activities, exposures and mitigation actions in draft Country Strategic Plan (CSP)/Interim CSP including budget revisions.</p><p>5. Risk and Incident Escalation. Support timely risk and/or incident escalation and assist CO management to ensure compliance with corporate escalation protocols. Address fraud-related complaints received through community feedback mechanisms and assess the materiality of fraud incidents, when delegated. Serve as CO management liaison with Officer of Inspector &amp; Investigations for reporting, monitoring and control remediation measures.</p><p>6. Tracking of Incident Management. Support incident reporting and case tracking by ensuring timely follow-up and documentation, including monitoring trends and escalation timelines.</p><p>7. Donor Risk-Sharing. Support engagement with donors and consolidate inputs related to donor risk-sharing arrangements, including risk assessments and mitigation strategies. Provide strategic risk-related documentation and analysis to support senior management decision-making, donor engagement, and resource mobilization efforts.</p><p>8. Internal Controls and Executive Director’s Assurance exercise. Support the completion of the annual Executive Director’s Assurance exercise survey, collect and review inputs. Provide technical support and inputs to CO management on complex risk and accountability issues, promote enhancement and/or establish adequate internal control systems with clear accountabilities and maintain an effective internal control environment to support operational efficiency.</p><p>9. Accountability. Promote accountability across functional units, assist the review and preparation of comprehensive periodic progress reports summarising the status of compliance of internal controls, key oversight themes, and using risk information (e.g., risk indicators, incidents) to highlight areas out of risk appetite and formulate sound recommendations on required actions in areas of vulnerability.</p><p><br></p><p><b>OTHER SPECIFIC JOB REQUIREMENTS:&nbsp;</b></p><p><br></p><p><br></p><p>16. Support the coordination and follow up of oversight activities (internal audit, external audit and oversights), ensuring timely collection of inputs, tracking of actions, and communication between relevant units and management.</p><p>17. Maintain and regularly update the audit recommendations tracking system, ensuring that all agreed actions are properly recorded, progress is monitored, and implementation status is reported to management.</p><p>18. Ensure systematic follow up on agreed management actions, promoting accountability across units and supporting timely resolution of identified risks, control gaps, and compliance issues.</p><p>19. Coordinate the organization and functioning of risk management and/or oversight committee meetings, including preparation of agendas, consolidation of inputs, documentation of discussions, and follow up on agreed action points.</p><p>20. Track, monitor, and report on action points arising from risk management and oversight committee meetings, ensuring timely implementation and escalation of outstanding issues.</p><p>21. Support the coordination and preparation of the Annual Performance Plan (APP) and the periodic update of the Business Continuity Plan (BCP), including consolidation of inputs from relevant units, ensuring alignment with operational priorities, risk assessments, and corporate requirements, and facilitating timely review and endorsement by management.</p><p><b><br></b></p><p><b>DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE:</b></p><p><br></p><p><br></p><p>• Knowledge of governance, organizational structures, strategy and major initiatives of international organizations.</p><p>• Experience in programme/project management.</p><p>• Has conducted monitoring and reporting activities, has knowledge of results hierarchy, performance metrics and measurement.</p><p>• Has participated in risk analysis and risk mitigation strategies development and/or implementation.</p><p><br></p><p>Has participated in conversations with other units on impact, timing or planning initiatives, using analytical, evaluative and problem-solving skills as well as resourcefulness, initiative, good judgement, tact and diplomacy.</p><p>• Has contributed to risk management activities, including assessing and recommending effective internal controls and mitigation actions, preferably in organizations that use modern enterprise risk management frameworks, techniques and systems.</p><p><br></p><p><b>QUALIFICATIONS &amp; EXPERIENCE REQUIRED:</b></p><p><br></p><p><br></p><p>Education:</p><p>Advanced University degree in business/public administration, finance, accounting, international development, audit or other relevant field, or First University degree with additional years of relevant work experience and/or training/courses in audit, performance and risk management or other related</p><p>fields. Professional certifications such as Certified Internal Auditor (CIA), or other internationally recognized certifications in risk management, internal audit, or governance (e.g. CRMA) are highly desirable.</p><p>Experience:</p><p>At least 7 years of progressively responsible work experience, including a minimum of 3 years of professional experience in risk management, internal controls, compliance, governance, audit, or related fields</p><p>Language:</p><p>Fluency (level C) in English language and Arabic language.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Summary</strong></p><br><p>As a Service Engineer, you will play a key role in delivering high<span>‑</span>quality aftermarket services that support customer operations and long<span>‑</span>term reliability across Egypt. Based in Egypt, this role focuses on start<span>‑</span>up, commissioning, maintenance, and technical support for precision flow meters, multiphase flow meters, measurement products, process gas and liquid analyzers, and custody transfer metering systems. You will work closely with customers and internal teams to ensure safe, efficient, and effective service execution while contributing to customer satisfaction, loyalty, and service business growth.</p><br><p><strong>In This Role, Your Responsibilities Will Be:</strong></p><br><ul><li>Perform start‑up, commissioning, fault analysis, troubleshooting, repair, and maintenance activities for measurement and analyzer systems, including planning, execution, and customer reporting.</li><li>Provide advanced technical support to customers to ensure reliable operation and maintenance of installed equipment.</li><li>Conduct site surveys, site walk‑downs, and installed‑base assessments to identify upgrade, service, and consulting opportunities.</li><li>Execute field modifications and upgrades independently or in collaboration with project leadership, as applicable.</li><li>Deliver technical training and support during escalated service matters, particularly related to measurement products.</li><li>Plan and execute Long‑Term Service Agreements (LTSA) and Annual Maintenance Contracts in line with contractual scope and terms.</li><li>Build and maintain strong customer relationships to support long‑term partnerships and growth of aftermarket services.</li><li>Monitor agreed performance metrics, analyze results, and take actions to meet or exceed service KPIs and execution standards.</li><li>Identify continuous improvement and innovation opportunities and support their implementation.</li><li>Ensure consistent application of Emerson business processes, tools, health, safety, and environmental standards.</li><li>Adhere to Health, Safety &amp; Environment policies as laid by the organization.</li></ul><p><strong>Who You Are:</strong></p><br><p>You persist in achieving objectives even when faced with challenges and changing conditions. You communicate effectively across a variety of settings, adapting your approach to different audiences and situations. You build trust and collaboration by working openly with customers and colleagues to achieve shared goals. You contribute positively to team success by fostering cooperation, accountability, and continuous improvement.</p><br><p><strong>For This Role, You Will Need:</strong></p><br><ul><li>A qualification in an engineering discipline such as instrumentation, electronics, electrical, or mechanical engineering, or equivalent practical experience.</li><li>Hands‑on experience supporting field service, commissioning, maintenance, or technical support activities in an industrial environment.</li><li>Ability to work independently at customer sites while collaborating effectively with remote and cross‑functional teams.</li><li>Strong commitment to safety, quality, and ethical work practices.</li><li>Proficiency in written and spoken English.</li></ul><p><strong>Preferred Qualifications That Set You Apart:</strong></p><br><ul><li>Experience supporting process control, measurement, or analyzer systems in industrial or energy environments.</li><li>Exposure to commissioning and start‑up of flow meters, analyzers, or custody transfer systems.</li><li>Strong organizational skills and ability to manage multiple service activities effectively.</li><li>Experience working directly with customers in field‑based or service‑oriented roles.</li><li>Ability to contribute to service improvement initiatives and knowledge sharing<strong>.</strong></li></ul><p><strong>Our Culture &amp; Commitment to You!</strong></p><br><p>At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.</p><br><p>We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.&nbsp;</p><br><p>Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.&nbsp;</p><br><br> </div>

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>New Launching Accounts | First Waves | Highest Net Salary in the Market (Salary Increase)<br><br>Sutherland Cairo is currently hiring Customer Service Representatives to join our team in New Cairo. We offer a professional, people-first environment that supports growth, stability, and long-term career development.<br><br> *Hospitality Support (Hotel Account):* ???? Up to 15,600 EGP (Including 15% KPIs) + incentives *Technical Support (Telecom Account):* ???? Up to 20,800 EGP (Including 15% KPIs) *Technical Support (Telecom Account):* ???? Up to 20,800 EGP (Including 15% KPIs) + incentives *TV streaming service (Customer service):* ???? Up to 21,500 EGP (Including 15% KPIs) + incentives<br><br>???? *Location:* New Cairo<br><br>???? *Full-Time | On-Site*<br><br>????️ *English Level:* B2 or above<br><br>✨ *Benefits & Perks:*<br><br> *Night Shift Allowance:* 1,100 EGP/month *Mental Wellness Support:* Wellness coach + free therapy sessions<br><br>* *Gym Access & Employee Discounts*<br><br>???? *Transportation:*<br><br> Door-to-door for females (on the return trips 24/7)(Collection points for the coming trip) Drop-off within 1 km for males between 8 pm to 6 am<br><br>???? *Promotion eligibility after 6 months*<br><br>???? *Free learning platforms & courses*<br><br>???? *Employee Referral Program:* Earn rewards by referring qualified candidates and growing your network within the company.<br><br>✨ *What We Offer:*<br><br>✔️ Respectful, non-toxic environment<br><br>✔️ Clear career growth & internal promotions<br><br>✔️ Full transportation coverage<br><br>✔️ Employee recognition programs<br><br>*Requirements:*<br><br>???? Graduates & Dropouts (B2 English required)<br><br>???? Previous experience is a plus<br><br>???? *Apply Now:*<br><br> *Whats App:* 01032333143 *Phone/Whats App:* 01034442874<br><br>Qualifications<br><br>???? Graduates & dropouts are welcome to apply<br><br>????️ English proficiency required: B2 / B2+ / C1<br><br>Military papers are required for males

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>New Launching Accounts | First Waves | Highest Net Salary in the Market (Salary Increase)<br><br>Sutherland Cairo is currently hiring Customer Service Representatives to join our team in New Cairo. We offer a professional, people-first environment that supports growth, stability, and long-term career development.<br><br> *Hospitality Support (Hotel Account):* ???? Up to 15,600 EGP (Including 15% KPIs) + incentives *Technical Support (Telecom Account):* ???? Up to 20,800 EGP (Including 15% KPIs) *Technical Support (Telecom Account):* ???? Up to 20,800 EGP (Including 15% KPIs) + incentives *TV streaming service (Customer service):* ???? Up to 21,500 EGP (Including 15% KPIs) + incentives<br><br>???? *Location:* New Cairo<br><br>???? *Full-Time | On-Site*<br><br>????️ *English Level:* B2 or above<br><br>✨ *Benefits & Perks:*<br><br> *Night Shift Allowance:* 1,100 EGP/month *Mental Wellness Support:* Wellness coach + free therapy sessions<br><br>* *Gym Access & Employee Discounts*<br><br>???? *Transportation:*<br><br> Door-to-door for females (on the return trips 24/7)(Collection points for the coming trip) Drop-off within 1 km for males between 8 pm to 6 am<br><br>???? *Promotion eligibility after 6 months*<br><br>???? *Free learning platforms & courses*<br><br>???? *Employee Referral Program:* Earn rewards by referring qualified candidates and growing your network within the company.<br><br>✨ *What We Offer:*<br><br>✔️ Respectful, non-toxic environment<br><br>✔️ Clear career growth & internal promotions<br><br>✔️ Full transportation coverage<br><br>✔️ Employee recognition programs<br><br>*Requirements:*<br><br>???? Graduates & Dropouts (B2 English required)<br><br>???? Previous experience is a plus<br><br>???? *Apply Now:*<br><br> *Whats App:* 01032333143 *Phone/Whats App:* 01034442874<br><br>Qualifications<br><br>???? Graduates & dropouts are welcome to apply<br><br>????️ English proficiency required: B2 / B2+ / C1<br><br>Military papers are required for males

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot, and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests and customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic and electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot, and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.</p> <p>Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>What you’ll do</b> <br><p>As part of Vodafone Business’s strategic ambition to become the SME Champion, this role plays a pivotal part in enabling the success of small and medium enterprises through value-driven partnerships, ecosystem engagement, and targeted programs. The SME Ecosystem &amp; Partnerships Lead is responsible for designing and executing initiatives that position Vodafone Business as a trusted growth partner for SMEs. This includes leading the development of strategic alliances, managing partner integrations, launching new SME-focused initiatives, and building a strong support network for startups.</p><br><br><br><b>Job Profile</b> <br><p><strong>SME Partnerships &amp; Ecosystem Development</strong></p><br> <ul> <li>Identify, evaluate, acquire, and manage strategic partners that complement Vodafone’s SME offerings (e.g., digital solutions, fintech, logistics, e-commerce).</li> <li>Develop and manage the Engez and broader SME verticals partner ecosystem.</li> <li>Design partnership frameworks and value propositions that drive mutual growth.<br><strong>Partner Integration &amp; Experience</strong></li> <li>Lead the end-to-end integration process with partners to ensure a seamless and differentiated customer experience.</li> <li>Collaborate with internal product, technology, and commercial teams to ensure efficient onboarding and operational execution.</li> <li>Implement scalable processes and governance models to manage partnerships effectively.<br><strong>SME Alliance Leadership</strong></li> <li>Design and launch the Vodafone Business SME Alliance, a strategic initiative to create a collaborative platform for SMEs, startups, and ecosystem players.</li> <li>Define selection criteria and onboarding processes for partners and startups.</li> <li>Own ongoing engagement strategy including events, thought leadership, co-marketing campaigns, and innovation challenges.</li> <li>Develop KPIs and performance dashboards to track alliance impact and partner performance.<br><strong>Startups Support Program</strong></li> <li>Launch and manage the Vodafone Business Startups Support Program, focused on accelerating growth for early-stage businesses.</li> <li>Partner with incubators, accelerators, and VCs to identify high-potential startups.</li> <li>Curate a suite of Vodafone and partner services (connectivity, cloud, advisory, marketing support) tailored to startup needs.</li> </ul><br><br><b>Comptencies and Qualifications</b> <br><p>• Deep expertise in strategic partnerships and ecosystem building to create differentiated SME propositions and unlock new growth opportunities through external alliances.&nbsp;<br>• Strong commercial and operational acumen in partner management, with experience designing partnership frameworks, governance models, and scalable onboarding processes that deliver mutual value.&nbsp;<br>• Proven ability to lead end-to-end partner integration, collaborating across product, technology, sales, and operations to ensure seamless execution and customer experience.&nbsp;<br>• Strong knowledge of the SME, startup, and innovation ecosystem, including incubators, accelerators, venture capital networks, and the evolving needs of early-stage and growth businesses.&nbsp;<br>• Track record in developing high-impact SME programs and engagement platforms, including alliances, startup support initiatives, co-marketing campaigns, and performance dashboards to measure business and brand impact.</p><br><br><br>Must have technical / professional qualifications: <br><p>• Bachelor’s degree in business, Marketing, or a related field, with postgraduate qualifications considered a plus.<br>• 7-9 years of experience in B2B marketing, partnerships, ecosystem development, GTM, preferably within telecom, ICT, or technology-led businesses.<br>• Strong knowledge of telecom, ICT, and digital business solutions, with the ability to identify partnership opportunities that strengthen SME value propositions.<br>• Experience using CRM, analytics, and performance tracking tools to monitor program effectiveness, partner performance, and customer engagement outcomes.<br>• Excellent communication, influencing, and stakeholder management capabilities, with the confidence to work across senior internal stakeholders, external partners, and ecosystem players.</p><br><br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>