Program Officer Jobs in Egypt
14283 Jobs Found
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<span>We are looking for an experienced Account Manager to serve as the key link between clients and internal teams, ensuring the successful delivery of projects from brief to execution.<br> The ideal candidate will have a strong background in client servicing, project coordination, and business development, with the ability to manage multiple stakeholders and drive long-term client relationships.<br> Key Responsibilities * Manage and grow a portfolio of client accounts across different industries and sectors.<br> * Act as the primary point of contact, building strong client relationships and ensuring high levels of satisfaction.<br> * Lead client briefing sessions and translate business objectives into clear and actionable internal briefs.<br> * Identify opportunities for account growth through upselling and cross-selling.<br> * Support business development initiatives, including lead generation, prospect qualification, and pitch preparation.<br> * Coordinate closely with creative, operations, production, and finance teams to ensure seamless project execution.<br> * Develop and manage project timelines, action plans, and deliverables while ensuring deadlines are met.<br> * Oversee quotations, approvals, and project documentation throughout the project lifecycle.<br> * Attend events, activations, and project executions when required to ensure successful delivery.<br> * Present creative concepts, proposals, and project updates to clients with confidence and professionalism.<br> * Stay informed about industry trends, market developments, and competitor activities to provide valuable client insights.<br> • Competitive salary package.<br> • Medical & Social Insurance.<br> • Career growth opportunities.<br> • Professional development and learning opportunities.<br> • Dynamic and collaborative work environment.<br> ? Interested candidates are invited to submit their CV.<br> * 5+ years of experience in Account Management, Client Services, or a related role.<br> * Previous experience within a BTL, experiential, events, marketing, or creative agency environment is required.<br> * Proven experience managing multiple stakeholders and high-profile client accounts.<br> * Strong understanding of project management processes from briefing through execution.<br> * Excellent communication, presentation, and relationship-building skills.<br> * Strong commercial awareness with experience handling budgets, quotations, and client negotiations.<br> * Highly organized with the ability to manage multiple projects simultaneously under tight deadlines.<br> * Proficiency in Microsoft Office, particularly PowerPoint, Excel, and Word.<br> * Fluent in both Arabic and English.<br> Preferred Qualifications * Experience working with multinational clients and regional accounts.<br> * Exposure to business development, pitching, and proposal preparation.<br> * Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.<br> Personal Attributes * Proactive and solutions-oriented mindset.<br> * Strong sense of ownership and accountability.<br> * Excellent problem-solving and decision-making abilities.<br> * Ability to remain composed and effective in fast-paced environments.<br> * Collaborative team player with strong interpersonal skills</span> </div>
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<br>Company Description<br><br><p>Accor is a global leader in hospitality, committed to excellence, integrity, and strong governance across all its operations. We prioritize diversity, innovation, and ethical business practices, offering employees the opportunity to contribute to a transparent and well-controlled organization. At Accor, we support your growth and learning every day, ensuring that work brings purpose to your life. Join us to help strengthen governance and risk management across one of the world’s leading hospitality groups.</p><br><br>Job Description<br><br><p>The Development Manager is responsible for expanding the Accor managed and franchised hotel portfolio in the MEA region with a big focus on Egypt market. This role is responsible of sourcing, negotiating and finalizing all the development projects for Accor, for all brands, all types of contracts, all types of projects, new building / transformation of existing hotels or offices, individual or combined projects.</p><br><ul><li>Establish close relationships with key clients in order to understand their projects, commercial objectives and branding requirements</li><li>Maintain a strong understanding of current market conditions, competitive landscape and prospective partner/investor/client opportunities</li><li>Support regional development management teams and development personnel throughout the deal-making process through the evaluation of new opportunities, development of pitches, negotiating of contracts and generally removing hurdles which need to be overcome in order to achieve objectives</li><li>Develop close and regular relations with other departments in order to reflect needs and constraints in the agreements, develop up to date arguments for selling the company and its services</li><li>Represent the company during local and international seminars, exhibitions, or events</li><li>Validate reports monthly for roll-up into global reporting</li><li>Generate leads to grow the Premium, Mid-scale and Economy segments in assigned markets</li><li>Negotiate and conclude agreements</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in Hospitality, Business, Real Estate, Finance, or related field</li><li>5–7 years of relevant experience (hospitality experience preferred)</li><li>Fluent in Arabic and English</li><li>Strong skills in Microsoft Office and stakeholder engagement</li><li>Experience in market analysis and feasibility studies</li><li>Knowledge of hotel operations, hotel accounting, financial modelling, residential development, branded residences, and hotel brands; ability to interpret legal documents</li><li>Experience in brand management and communications is an advantage</li></ul><br>Additional Information<br><br><p><em>Our commitment to Diversity & Inclusion:</em><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why Join Us?</strong></p><br><ul><li>Be part of a global hospitality leader committed to innovation and excellence.</li><li>Drive impactful projects that shape customer experiences</li><li>Work in a dynamic, multicultural environment with opportunities for growth.</li></ul> </div>
Summary : IT Project Manager is responsible for leading the strategic planning, solution design, and delivery of IT greenfield and large-scale infrastructure projects across the organization. The role focuses on infrastructure including triple play, security, cloud, and operational readiness, ensuring that newly built IT environments are scalable, secure, compliant, and seamlessly transitioned to IT operations for ongoing support. The position plays a critical role in translating business requirements into robust technical solutions and ensuring successful project execution end to end.<br>Key Responsibilities: • Lead the end-to-end delivery of IT greenfield projects across infrastructure, including triple play, security, cloud, and data center domains, from initiation through handover to operations. • Translate business and operational requirements into end-to-end IT solution designs, ensuring scalability, security, cost efficiency, and compliance with industry standards. • Develop and manage detailed project plans, timelines, budgets, resource allocations, and risk mitigation strategies to ensure on-time, within-budget delivery. • Oversee solution architecture and technical design for networks, cloud platforms, virtualization, security systems, data centers, and related infrastructure components. • Coordinate cross-functional teams, including infrastructure, security, operations, and external vendors, to ensure seamless execution and integration of IT solutions. • Embed security controls, compliance requirements, and risk management practices into all project designs and implementations, in alignment with organizational policies and regulatory standards. • Manage vendor selection, contracts, performance, and deliverables for project-related services, ensuring adherence to SLAs and quality standards. • Ensure the effective transition and handover of completed projects to IT operations, including documentation, operational readiness, monitoring frameworks, and knowledge transfer sessions. • Establish and enforce project governance, reporting standards, and methodologies, providing regular status updates, dashboards, and executive reports to the CIO and senior stakeholders. • Drive continuous improvement in project delivery practices, tools, and methodologies to enhance efficiency, quality, and operational readiness. Education• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field. • Professional certifications such as PMP, PRINCE2, and ITIL are strongly preferred. Previous Experience• 10–15 years of progressive experience in IT project management, with strong exposure to greenfield, infrastructure, or large-scale transformation projects. • Proven experience in solution design and delivery across infrastructure, security, and cloud environments. Special Requirements• Strong expertise in IT project management methodologies and governance frameworks. • Solid technical understanding of infrastructure, including triple play, security, cloud, and enterprise IT environments. • Excellent leadership, stakeholder management, and vendor coordination skills. • Strong budgeting, cost control, and risk management capabilities. • Strategic mindset with a strong focus on delivery, quality, and operational readiness.
Who we are? Americana Restaurants is a leading restaurant operator and food & beverage platform in the MENA region. With a legacy that dates back to 1964, we’ve grown to represent and manage some of the world’s most beloved restaurant brands—including KFC, Pizza Hut, Hardee’s, Krispy Kreme, and many more—across over 12 countries. Our commitment to operational excellence, innovation, and customer satisfaction continues to drive our growth and success in the region. As we expand, we're looking for passionate professionals who thrive in fast-paced, dynamic environments. If you're driven by purpose and motivated to make an impact, we'd love to have you on our team.<br>Purpose of the Role The Assistant Manager – Project Development plays a pivotal role in identifying and supporting new growth opportunities across our iconic portfolio of restaurant brands. The role will support the evaluation, planning, and execution of business expansion strategies leveraging financial insights, data analysis, and cross-functional collaboration to drive scalable value.<br>Key Responsibilities:Project Management: Lead and track development projects in collaboration with cross-functional stakeholders including Real Estate, Finance, Operations, and Legal—to ensure on-time and on-budget delivery. Data & Insights: Analyze internal performance data, market trends, and competitive intelligence to generate actionable insights that inform the development pipeline and decision-making. Stakeholder Engagement: Partner with internal teams and external stakeholders to support deal structuring, contract alignment, and project feasibility. Facilitate strong communication across functions to ensure alignment. Performance Monitoring: Post-launch, track and evaluate project performance and ROI, providing recommendations for continuous improvement. Franchisor Management: Key interface with franchisor, responsible for driving initiatives to achieve new build and remodel development agreements Build & maintain strong relationships with franchisor, assisting in troubleshooting challenges & ensuring compliance to brand protocols Reporting: Prepare management reports & dashboards to support KPI tracking and distill insights from large stream of data<br>Qualifications Bachelor’s degree in business, Economics, Finance, or related field; MBA is an advantage.4–6 years of experience in brand development, project management, or business development within the Food & Beverage, Retail, or Hospitality sector. Strong command of financial modeling, P&L analysis, and investment evaluation tools. Highly skilled in problem solving, analytical thinking, and project management. Proven ability to collaborate cross-functionally and manage diverse stakeholder groups. Experience in development, franchising, or real estate feasibility is a plus but not required. Excellent communication and presentation skills. Proficiency in MS Excel, Power Point, and data tools (Power BI, Tableau preferred).
mylo is a fintech platform dedicated to helping millions of people and businesses thrive by providing accessible and responsible financial solutions. Whether you're purchasing a mobile phone, a new jacket, a flight ticket, a comfy couch, or even covering school tuition, mylo enables you to buy now and pay later at thousands of points of sale across Egypt. Born out of B. TECH—Egypt's leading electronics and appliances retailer with over 27 years of experience in offering buy now, pay later solutions—mylo brings a legacy of trust and innovation to the fintech space. All mylo products are fully Sharia-compliant, ensuring ethical and inclusive financial practices.<br><br>Position Overview:<br><br>The Key Account Manager will play a crucial role in driving and merchant acquisition and account management within our consumer finance company. This position will focus on key categories, including Fashion, Mobile & Appliances, Home/Department Stores, Hypermarkets, Education, and Travel. The ideal candidate will possess strong relationship management skills, a deep understanding of the consumer finance landscape, and a proven track record in managing key accounts and acquiring new merchants.<br><br>Requirements<br><br>Merchant Acquisition:<br><br>Develop and implement strategies to acquire new merchant partners across the specified categories: Fashion, Mobile & Appliances, Home/Department Stores, Hypermarkets, Education, and Travel Identify and target potential merchants, leveraging market insights and networking to drive engagement and conversion<br><br> Account Management:<br><br>Manage and nurture relationships with key merchant accounts, ensuring high levels of satisfaction and retention Serve as the primary point of contact for assigned merchants, addressing their needs, concerns, and opportunities for growth<br><br> Category Expertise:<br><br>Maintain a deep understanding of the market trends and competitive landscape within the Fashion, Mobile & Appliances, Home/Department Stores, Hypermarkets, Education, and Travel sectors Provide insights and recommendations to merchants based on category-specific trends and consumer behavior<br><br> Revenue Growth:<br><br>Drive revenue growth through effective account management, strategic initiatives, and promotional activities tailored to each category Monitor account performance metrics and implement strategies to meet or exceed sales targets<br><br> Collaboration with Internal Teams:<br><br>Work closely with marketing, product development, and operations teams to align offerings and ensure a seamless onboarding and service experience for merchants Facilitate cross-functional collaboration to enhance the value proposition for key accounts<br><br> Team Collaboration:<br><br>Collaborate with other account managers and sales teams to share best practices and drive collective success in merchant acquisition and account management<br><br>Qualifications:<br><br>Bachelor's degree in finance, Business Administration, Marketing, or a related field; MBA preferred Minimum of 3-5 years of experience in account management, business development, or sales within the consumer finance or retail industry Proven track record of successfully acquiring and managing key accounts, particularly in the specified categories Strong understanding of consumer finance products and market dynamics Excellent communication, negotiation, and interpersonal skills<br><br>Benefits<br><br>Office environment: When you come to our b_labs office, you'll find creative workspaces, a well-equipped kitchen, and an open design to foster collaboration between teams.<br><br>Flexibility: You know best whether you want to work from home or in the office. However, if you want to join your teammates onsite, we will subsidize the costs for lunch to foster the b_labs office community<br><br>Equipment: From "Day 1" you will receive all the equipment you need be successful at work. Therefore, you can choose your laptop and get all the tools you need to stay on top of your game.
Company Overview:Khazna launched in 2020 with a mission to improve the financial well-being of the underbanked, who have little access to formal financial services by providing access to convenient, effective and secure smartphone-based financial services. Khazna has received the Central Bank of Egypt’s first prepaid card license and aims to become the go-to neobank for underbanked consumers across the Middle East. In the next phase of its journey, Khazna is looking to continue scaling up its operations in Egypt and to launch its operations in Saudi Arabia.<br>This is a fun stage in the company's lifecycle as the core foundation has been but it is still early enough to assume a ton of ownership and to help shape the future of the company and its success.<br>Job Summary:The Senior Product Manager will own and lead Khazna’s core product lines across the Egypt and Saudi applications, defining product strategy, driving customer discovery, building and managing the product roadmap, leading cross-functional collaboration to deliver impactful customer and business outcomes.<br>Key responsibilities:<br>Product strategy & roadmap. Define and own the product vision, strategy, and roadmap for Khazna's core product lines across the Egypt and Saudi apps. Translate company objectives into clear product outcomes, prioritize ruthlessly, and present your bets to leadership with conviction and clear rationale. Customer discovery & research. Lead continuous customer discovery to deeply understand Khazna's underbanked customers. Maintain a weekly customer interview cadence, run usability tests, field visits, support-ticket analysis, and synthesize learnings into opportunity solution trees that guide product decisions. Data-driven decisions. Use data to understand customer behavior, validate hypotheses, and inform product decisions throughout the cycle. Partner with the data team to surface the insights that drive prioritization and trade-offs. Market & competitive intelligence. Monitor market trends, regulatory shifts, and competitive moves. Benchmark Khazna's offering against peers, identify openings, and recommend where Khazna should compete, differentiate, or hold back. Stakeholder management. Build trusted partnerships with Marketing, Commercial, Operations, Support, Risk, Credit, and Compliance. Bring stakeholders into discovery early, surface trade-offs clearly, and drive alignment across the organization. Solution definition & design. Translate validated customer problems into clear, complete PRDs. Partner with Design on user experience and with Engineering on technical approach. Validate the riskiest assumptions through prototypes, usability tests, and data dives before solutions move into build. Go-to-market & launch. Plan and execute successful product launches. Define success metrics before shipping, partner with Marketing, Growth, Sales, Support, and Operations on rollout, and own positioning, messaging, and adoption strategy. Performance & iteration. Define and track the KPIs that matter for your product lines. Read the data, talk to users who adopted and those who didn't, and iterate quickly, killing what doesn't work and doubling down on what does. People & process leadership. Mentor mid and junior product managers, and raise the bar for product craft across the team. Continuously improve how Khazna discovers, builds and ships, treating the product cycle itself as a product worth refining.<br>Qualifications5+ years in product management, with 2+ years in fintech, lending, payments, BNPL, or cards. Bachelor's degree in Engineering, Business, Computer Science, or related field. Proven track record of launching and scaling consumer digital products. Strong understanding of the Egyptian market, customers, and regulatory environment. KSA exposure is a plus. Customer-obsessed and outcome-oriented. Fluent in Arabic and English.<br>Apply now and be part of a team that is shaping the future of finance in Egypt and Saudi Arabia!
Company Overview:<br>Khazna launched in 2020 with a mission to improve the financial well-being of the underbanked, who have little access to formal financial services by providing access to convenient, effective and secure smartphone-based financial services. Khazna has received the Central Bank of Egypt’s first prepaid card license and aims to become the go-to neobank for underbanked consumers across the Middle East. In the next phase of its journey, Khazna is looking to continue scaling up its operations in Egypt and to launch its operations in Saudi Arabia.<br>This is a fun stage in the company's lifecycle as the core foundation has been but it is still early enough to assume a ton of ownership and to help shape the future of the company and its success.<br>Job Summary:The Product Manager will support Khazna’s product lines across the Egypt and/or Saudi applications. The role involves contributing to product discovery, defining detailed product requirements, collaborating closely with cross-functional teams, and helping deliver impactful solutions that drive business and user outcomes.<br>Key responsibilities Market & competitive intelligence. Conduct market and competitive analysis for your product line. Track competitor moves, identify openings, and recommend implications for your roadmap. Stakeholder management. Partner with Marketing, Commercial, Operations, Support, Risk, Credit, and Compliance. Bring stakeholders into discovery early, surface trade-offs clearly, and drive alignment on your work. Solution definition & design. Translate validated customer problems into clear, complete PRDs. Partner with Design on user experience and with Engineering on technical approach. Validate the riskiest assumptions through prototypes, usability tests, and data dives before solutions move into build.<br>Role Progression Opportunities:The responsibilities below represent areas we expect Product Managers to progressively develop into. While prior experience in these areas is beneficial, we are committed to supporting successful candidates through coaching, mentorship, and on-the-job learning.<br> Product strategy & roadmap: Support product strategy and roadmap planning, helping translate business goals into product outcomes and prioritization decisions. Customer discovery & research: Support customer discovery efforts to better understand customers, progressively taking ownership of interviews, usability testing, field visits, and insight generation. Data-driven decisions. Leverage data to better understand customer behavior and support product decisions. Over time, develop the ability to validate hypotheses, identify insights, and partner with the data team to inform prioritization and trade-off discussions. Go-to-market & launch. Support the planning and execution of product launches. Work closely with cross-functional teams on rollout and adoption, with the opportunity to take full ownership of launch strategy and execution as you grow in the role. Performance & iteration. Track the KPIs that matter for your product line. Read the data, talk to users who adopted and those who didn't, and iterate quickly, killing what doesn't work and doubling down on what does.<br>Qualifications3+ years of experience in product management. Bachelor's degree in Engineering, Business, Computer Science, or related field. Proven track record of launching and shipping consumer digital products. User-centric and outcome-oriented, with a strong eye for detail. Experience in fintech, lending, payments, BNPL, or cards is a plus. Strong understanding of the Egyptian market, customers, and regulatory environment. KSA exposure is a plus. Eager to grow your discovery and data toolkit. Fluent in Arabic and English.<br>Apply now and be part of a team that is shaping the future of finance in Egypt and Saudi Arabia!
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Turner & Townsend is pleased to announce an opportunity for Egyptian Nationals based in Cairo to join our esteemed Real Estate team. This position allows you to engage in a wide variety of impactful and innovative projects. As part of our market-leading client base and diverse portfolio, this is an exceptional time to become a member of a growing business unit and advance your career within Turner & Townsend. You will collaborate with a professional and ambitious team, receiving excellent support while also being encouraged to demonstrate your initiative and expertise. We invite you to join us in shaping the future of real estate and to take the next step in your professional journey with Turner & Townsend.</p><p>SCOPE: Senior Cost Managers lead commissions of varying types and sizes, depending upon the complexity of the project. Our projects generally are of significant size and value.</p><p>MAIN PURPOSE OF ROLE: To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery. To provide excellent service delivery to clients, gain their trust and enhance our reputation. To ensure that client objectives are met through the delivery of an effective cost management service from pre contract to handover.</p><p>KEY EXPERIENCE REQUIREMENTS: Detailed knowledge of and experience in the Real Estate / Property sector working for a professional cost consultancy. Experience of pre-contract services from feasibility through to tendering, measurement of building works for estimating, report writing and preparation of Bills of Quantities and tender documentation. Experience of different procurement methods, single stage, two stage and design and build preferred. Experience of post-contract services, interim applications, change management, variation valuation and extension of time claims. Detailed experience of working with standard form contracts, FIDIC preferred, and administration of contract procedures. Demonstrable experience in client-facing roles, professional approach and confidence in presenting to clients, other consultants and project stakeholders. Demonstrable experience in dealing with contractors personnel with confidence and assurance. Report writing, Estimate reports, Cost reports, Procurement reports and Tender reports.</p><p>KEY ACCOUNTABILITIES: Estimating and cost planning to include producing and presenting the final cost plan. Production of full Bills of Quantities and tender documentation. Tendering and procuring, including managing the pre-qualification stage, producing the tender list, preparing preambles and preliminaries, tender queries, tender analysis, producing the tender report and compiling the contractual documents. Dealing effectively with post contract cost variances and the change control processes, where applicable. Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place. Producing pre-contract, post-contract and ad-hoc reports and presenting them to the client. Negotiating with contractors and agreeing final accounts. Interfacing with the client, contractors and other consultants, at all project stages. Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Degree qualified in Quantity Surveying or similar.</p><p>In country (Egypt) experience is required</p><p>Minimum 10+ years of experience in similar roles.</p><p>Professional membership is an advantage i.e. MRICS</p><p>Prior consultancy experience is strongly preferred.</p><p>Good knowledge of the construction industry and technical matters.</p><p></p></section>
Company Overview:Khazna launched in 2020 with a mission to improve the financial well-being of the underbanked, who have little access to formal financial services by providing access to convenient, effective and secure smartphone-based financial services. Khazna has received the Central Bank of Egypt’s first prepaid card license and aims to become the go-to neobank for underbanked consumers across the Middle East. In the next phase of its journey, Khazna is looking to continue scaling up its operations in Egypt and to launch its operations in Saudi Arabia.<br>This is a fun stage in the company's lifecycle as the core foundation has been but it is still early enough to assume a ton of ownership and to help shape the future of the company and its success.<br>Job Summary:The Senior Product Manager will own and lead Khazna’s core product lines across the Egypt and Saudi applications, defining product strategy, driving customer discovery, building and managing the product roadmap, leading cross-functional collaboration to deliver impactful customer and business outcomes.<br>Key responsibilities:<br>Product strategy & roadmap. Define and own the product vision, strategy, and roadmap for Khazna's core product lines across the Egypt and Saudi apps. Translate company objectives into clear product outcomes, prioritize ruthlessly, and present your bets to leadership with conviction and clear rationale. Customer discovery & research. Lead continuous customer discovery to deeply understand Khazna's underbanked customers. Maintain a weekly customer interview cadence, run usability tests, field visits, support-ticket analysis, and synthesize learnings into opportunity solution trees that guide product decisions. Data-driven decisions. Use data to understand customer behavior, validate hypotheses, and inform product decisions throughout the cycle. Partner with the data team to surface the insights that drive prioritization and trade-offs. Market & competitive intelligence. Monitor market trends, regulatory shifts, and competitive moves. Benchmark Khazna's offering against peers, identify openings, and recommend where Khazna should compete, differentiate, or hold back. Stakeholder management. Build trusted partnerships with Marketing, Commercial, Operations, Support, Risk, Credit, and Compliance. Bring stakeholders into discovery early, surface trade-offs clearly, and drive alignment across the organization. Solution definition & design. Translate validated customer problems into clear, complete PRDs. Partner with Design on user experience and with Engineering on technical approach. Validate the riskiest assumptions through prototypes, usability tests, and data dives before solutions move into build. Go-to-market & launch. Plan and execute successful product launches. Define success metrics before shipping, partner with Marketing, Growth, Sales, Support, and Operations on rollout, and own positioning, messaging, and adoption strategy. Performance & iteration. Define and track the KPIs that matter for your product lines. Read the data, talk to users who adopted and those who didn't, and iterate quickly, killing what doesn't work and doubling down on what does. People & process leadership. Mentor mid and junior product managers, and raise the bar for product craft across the team. Continuously improve how Khazna discovers, builds and ships, treating the product cycle itself as a product worth refining.<br>Qualifications5+ years in product management, with 2+ years in fintech, lending, payments, BNPL, or cards. Bachelor's degree in Engineering, Business, Computer Science, or related field. Proven track record of launching and scaling consumer digital products. Strong understanding of the Egyptian market, customers, and regulatory environment. KSA exposure is a plus. Customer-obsessed and outcome-oriented. Fluent in Arabic and English.<br>Apply now and be part of a team that is shaping the future of finance in Egypt and Saudi Arabia!
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Crowne Plaza West Cairo - Arkan the 178-room new build forms part of Phase II of Arkan Plaza. The Hotel is 10 minutes away from the “new” Grand Egyptian Museum and 15 minutes from the Great Pyramids of Giza. It is also in close proximity to Cairo International Airport and will be just 10 kilometers away from Sphinx International Airport. Business and leisure travelers can get the best of both worlds with three meeting rooms and a business center along with an outdoor pool and Club Lounge.<br>Crowne Plaza is a global chain of full service, upscale hotels headquartered in the United Kingdom. It caters to business travelers and the meetings and conventions market. It is part of the (IHG) InterContinental Hotels Group family of brands, which include InterContinental Hotels & Resorts, Holiday Inn Hotels & Resorts, Voco, Staybrige Suites, Kimpton Hotels and Regent. As one of the world's largest upscale brands, we have properties located in major urban centers, gateway cities and resort destinations all around the globe and can be found in nearly 100 countries with more than 429 hotels and 118,000 rooms globally.<br>What’s on the menu for your next career move? As our new Food and Beverage Manager you could be leading the charge to ensure our guests enjoy a truly memorable experience – whether they’ve worked up an appetite for an exceptional dining experience or are just joining us for their favourite hot beverage.<br>A little taste of your day-to-day:<br>Every day is different, but you’ll mostly be:<br>●Directing, coaching, and developing a team of committed hospitality professionals<br>●Delivering exceptional guest and corporate experiences by setting high standards and finding new ways to exceed them<br>●Managing food and beverage standards to deliver against our commitment to responsible business practices<br>●Working closely with the finance team to set, monitor and refine budgets and drive revenue<br>●Multitasking to oversee multiple food and beverage outlets, kitchens, banquet, and convention facilities – as well as a number of managers and supervisors<br>What We need from you:<br>●Bachelor’s degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field <br>●2+ years’ related experience, including management experience <br>●Must speak local language <br><br>What you can expect from us:<br><br>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including an outstanding medical plan, impressive room discounts and some of the best training in the business. <br>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. <br>So, join us and you’ll become part of our ever-growing global family.<br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?<br>
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NOK Talent Solutions Hub is hiring a Finance Manager / Head of Finance (Acting CFO) on behalf of a leading automotive dealership group in Egypt, operating in a dynamic, inventory-intensive environment with strong relationships with international OEMs, banks, and financial institutions.<br>Job Purpose To lead the company's overall finance function with a CFO-level mindset, overseeing financial strategy, treasury and banking relationships, cash flow, working capital, cost control, risk management, budgeting, compliance, and financial planning. The role will act as a strategic business partner to the ownership and executive leadership team, providing forward-looking financial insights, challenging business decisions through data, and developing practical solutions to support profitability, growth, and long-term financial stability.<br>Key Responsibilities Lead the overall finance strategy and ensure alignment with the company's commercial and growth objectives. Manage banking and financial institution relationships, including credit facilities, floor plan financing, working capital facilities, letters of credit/guarantees, and trade finance. Optimize the company's funding and debt structure while maintaining healthy liquidity and working capital levels. Own cash flow forecasting, monitoring, and optimization across vehicle inventory, spare parts, after-sales receivables, and OEM incentives/rebates. Manage foreign currency exposure related to vehicle, parts, and equipment imports, including appropriate risk mitigation strategies. Establish and monitor strong cost-control frameworks across new vehicle sales, used vehicles, after-sales, parts, and body shop operations. Analyze dealership and departmental profitability, identify financial leakage and inefficiencies, and drive corrective actions. Lead the annual budgeting process, rolling forecasts, financial modeling, and variance analysis. Assess financial and operational risks, including credit, FX, inventory obsolescence, OEM, regulatory, and counterparty risks. Ensure strong internal controls, segregation of duties, fraud prevention, and financial governance across the organization. Act as a strategic advisor to ownership and executive leadership, providing scenario planning, financial insights, and commercially driven recommendations. Lead financial modeling for new investments, showroom expansions, new brand franchises, and capital expenditure projects. Support negotiations with OEM/principal partners regarding commercial terms, incentives, targets, and agreements. Present financial performance, risks, forecasts, and strategic recommendations to senior management and the Board of Directors. Ensure compliance with Egyptian tax regulations, e-invoicing/e-receipt requirements, customs and import regulations, GAFI requirements, and relevant Central Bank of Egypt regulations. Oversee the preparation of accurate and timely financial statements in accordance with Egyptian Accounting Standards and, where applicable, IFRS. Manage external audits, tax audits, auditors, tax advisors, and other financial/legal stakeholders. Ensure accurate and timely financial reporting to OEMs and international principals where required.<br>Requirements Bachelor's degree in Finance, Accounting, Economics, or a related field. Professional finance qualification such as CFA, CMA, ACCA, CPA, or an equivalent internationally recognized certification is preferred. MBA with a Finance concentration is a strong advantage. Minimum 10 years of progressive finance experience, including 5–7 years in a senior Finance Manager or equivalent leadership position. Proven experience within the automotive dealership or automotive distribution industry is essential. Strong understanding of dealership P&L management, floor plan financing, OEM incentive structures, inventory financing, and automotive business economics. Proven track record in managing banking relationships and negotiating credit facilities and financing terms. Experience within businesses with significant import and foreign-currency exposure is highly desirable. Strong knowledge of cash flow management, treasury, cost control, risk management, budgeting, and financial planning. Advanced financial modeling and analytical skills, with strong proficiency in Excel; Power BI is a plus. Hands-on experience with ERP/DMS systems such as SAP, Oracle, CDK, Reynolds & Reynolds, or similar platforms. Strong knowledge of Egyptian tax, customs/import regulations, and corporate banking requirements. Excellent negotiation and stakeholder-management skills, particularly with banks, OEM partners, auditors, and vendors. Fluent in English and Arabic, both written and spoken. Strong leadership skills with the ability to build, manage, and mentor a high-performing finance team. Strong commercial acumen with the ability to translate financial data into strategic and operational decisions.<br>Work Details Industry: Automotive Dealership & Distribution Location: Katameya, Cairo Working Mode: 6 days a week, Full-Time, On-site Travel: May require travel between branches, showrooms, and business locations
About Tech Mahindra Egypt Join Tech Mahindra Egypt, a fast-growing global delivery hub providing customer experience, operations, and digital business services to international clients. With two offices across Cairo and a capacity of 1,000+ employees, we offer a dynamic and multicultural environment where talent can learn, grow, and build rewarding careers. As part of Tech Mahindra's global network spanning 90+ countries and 149,000+ professionals, you'll gain exposure to world-class clients, innovative technologies, and international best practices while delivering exceptional customer experiences.<br>Role Overview Tech Mahindra is seeking an experienced and customer-focused Technical Customer Service Senior Manager to join our growing team in Cairo. This role is responsible for ensuring service excellence, driving customer satisfaction, managing strategic customer relationships, and leading continuous improvement initiatives. The successful candidate will serve as a trusted advisor to customers while overseeing the delivery of high-quality service management practices.<br>Key Responsibilities Customer Relationship Management Serve as the primary point of contact and escalation point for assigned customers. Take full accountability for the quality of solutions and services delivered to customers. Maintain awareness of customer service performance and overall service management profitability. Proactively identify customer needs, opportunities, and areas for growth while strengthening customer relationships with Tech Mahindra. Collaborate with Account Teams to support the growth and adoption of Tech Mahindra products and services. Service Management & Customer Satisfaction Develop and manage Service Improvement Plans (SIPs) based on: Customer Satisfaction Surveys Customer Complaints Proactive improvement initiatives Ensure customer complaints and service issues are addressed and resolved in a timely and professional manner. Prepare and conduct periodic customer service reviews. Handle complex customer service issues and non-commercial customer inquiries. Technical Service Oversight Proactively communicate planned service interruptions and maintenance activities to customers and end users. Provide capacity analysis, forecasting, and recommendations to support customer operations. Lead and review Root Cause Analysis (RCA) activities and communicate customer-facing RCAs as required. Manage change requests, implementation tracking, reporting, and billing coordination. Ensure the integrity and accuracy of customer information across all applicable systems and tools. Provide customers with up-to-date technical documentation, including Customer Operations Guides. Ensure all technical documentation is maintained, updated, and readily accessible. Leadership & Team Development Support management through coaching and mentoring Customer Service Managers and team members. Develop and deliver induction and onboarding training programs. Lead knowledge management initiatives and maintain team knowledge repositories. Participate in interviews and selection processes for Customer Service Managers and Customer Service Analysts. Drive knowledge ramp-up and capability development for junior team members. Business Support & Growth Support bids, RFP responses, customer presentations, and contract renewal activities. Identify and drive Service Management revenue opportunities within existing and prospective customer accounts. Contribute to strategic customer success initiatives and continuous service improvement programs.<br>Qualifications & Experience Minimum 10 years of relevant experience in Technical Customer Service, Service Delivery, Customer Success, Service Management, Telecommunications, Managed Services, or related customer-facing technical roles. Bachelor's degree in Telecommunications, Information Technology, Computer Science, Engineering, Business Administration, or a related field. Proven experience managing enterprise customers and complex service environments. Strong understanding of service management principles, customer lifecycle management, and operational excellence. Experience handling customer escalations, incident management, change management, and Root Cause Analysis (RCA). Excellent stakeholder management, communication, presentation, and negotiation skills. Strong analytical and problem-solving abilities with a continuous improvement mindset. Demonstrated leadership experience, including coaching, mentoring, and team development. Experience supporting RFPs, customer presentations, and contract renewals is highly desirable. ITIL Certification (Foundation level or higher) or an equivalent Service Management certification is mandatory.<br>Why Join Tech Mahindra? Be part of a global technology leader serving clients across industries worldwide. Work in a diverse, collaborative, and high-performing environment. Gain exposure to international customers, best practices, and innovative technologies. Enjoy opportunities for continuous learning, professional development, and career growth. Play a key role in delivering exceptional customer experiences and driving business success.
The Warehouse Manager is responsible for the end-to-end management of Elsewedy Building Solutions’ warehousing operations, overseeing the receipt, storage, handling, and dispatch of all company equipment and inventory. The role ensures inventory accuracy, warehouse safety, and timely order fulfillment, while maintaining full alignment with company policy, group governance standards, and applicable regulatory requirements. The Warehouse Manager is responsible for the end-to-end management of Elsewedy Building Solutions’ warehousing operations, overseeing the receipt, storage, handling, and dispatch of all company equipment and inventory. The role ensures inventory accuracy, warehouse safety, and timely order fulfillment, while maintaining full alignment with company policy, group governance standards, and applicable regulatory requirements.<br>Warehouse Operations Management Plan, organize, and control the day-to-day operations of the warehouse(s) housing the company's full equipment portfolio, ensuring efficient use of storage space, equipment, and manpower. Oversee receiving, put-away, storage, picking, packing, and dispatch processes to ensure smooth and timely flow of goods. Establish and enforce standard operating procedures (SOPs) for warehouse handling of heavy equipment, HVAC units, elevators, copper tube, firefighting systems, and water pumps, accounting for their differing handling, storage, and safety requirements. Warehouse Operations Management Plan, organize, and control the day-to-day operations of the warehouse(s) housing the company's full equipment portfolio, ensuring efficient use of storage space, equipment, and manpower. Oversee receiving, put-away, storage, picking, packing, and dispatch processes to ensure smooth and timely flow of goods. Establish and enforce standard operating procedures (SOPs) for warehouse handling of heavy equipment, HVAC units, elevators, copper tube, firefighting systems, and water pumps, accounting for their differing handling, storage, and safety requirements. Coordinate with the Logistics team on inbound shipment schedules, customs clearance timelines, and delivery planning to ensure warehouse readiness. Ensure optimal warehouse layout and space utilization in line with product categories, turnover rates, and handling equipment needs. Inventory & Stock Control Maintain full inventory accuracy through regular cycle counts, physical stock takes, and reconciliation of warehouse records against SAP. Monitor stock levels, aging, and slow-moving or obsolete items, and recommend corrective action to relevant stakeholders. Ensure all inventory transactions (receipts, transfers, issues, returns) are recorded accurately and in a timely manner within the ERP/SAP system. Lead investigation and resolution of stock discrepancies, damages, and losses, implementing preventive measures. Order Fulfillment & Distribution Ensure orders are picked, verified, and dispatched accurately and on time to meet customer and internal delivery commitments. Coordinate with Sales, Sales Support, and After Sales Service teams to align warehouse readiness with customer delivery schedules. Monitor and drive performance against on-time delivery and perfect order (complete, undamaged) targets. Oversee proper packaging, labeling, and handling of equipment to prevent damage during storage and transit. Cost Control & Continuous Improvement Manage warehouse operating costs within approved budget, identifying opportunities for cost savings without compromising service levels. Monitor and validate logistics cost accuracy before and after import to ensure alignment with approved landed cost estimates. Identify and implement process improvements to increase warehouse efficiency, accuracy, and throughput. Systems & Reporting Ensure warehouse master data and transactions in SAP are complete, accurate, and up to date at all times. Prepare periodic reports on warehouse performance, inventory status, and KPI achievement for management review. Support digitalization initiatives aimed at improving warehouse tracking, visibility, and reporting capabilities. Team Leadership & Supervision Lead, supervise, and develop warehouse supervisors, storekeepers, and warehouse operators, setting clear objectives and performance expectations. Plan manpower and shift schedules to ensure adequate warehouse coverage, including peak periods. Conduct performance reviews, identify training needs, and support the development of the warehouse team.<br>Qualifications<br>Bachelor’s degree in Logistics, Supply Chain Management, or related fields10 – 13 years of experience in warehouse or inventory management Proficient in Microsoft Office products (Excel and Word) - SAPSupply Chain Management certificate is a plus Building & Developing effective Teams Business Acumen Communication skills & a very good English speaker
About the Role:Z-Laundry is looking for an experienced Quality Assurance Manager to lead quality control operations across multiple locations. You'll manage a team of quality controllers, make the final call on customer complaints, and ensure every garment that leaves our facilities meets Z-Laundry's standards. This is a hands-on leadership role for someone who is comfortable making fast, well-documented decisions under real operational pressure.<br>Key Responsibilities:Team Leadership & Training Supervise and guide quality controllers across different service locations. Support the onboarding and quality training of new locations. Train representatives (delivery personnel) on quality expectations and handoff procedures. Share feedback and support ongoing improvements at service locations. Third-Party Provider Sourcing & Management Identify and evaluate potential third-party facility partners as candidates for onboarding. Assess prospective providers against Z-Laundry's quality and operational standards before approval. Support onboarding of approved partners and monitor their ongoing compliance with quality standards. Quality Control, Inspection & Audits Monitor and enforce Z-Laundry's quality standards and procedures across the inspection, cleaning, and finishing process. Conduct regular audits of inspection records and photo documentation (front/back and close-up shots) to ensure compliance with photo and documentation standards. Manage inspections to ensure garments are crease-free and meet required conditions before delivery. Apply company standards in spotting & stain removal, cleaning, pressing & hand-finishing, and packaging. Confirm garments are packaged and labelled according to required standards, and ensure they are ready for collection or delivery. Carry out daily inspections, record findings and take necessary actions accordingly. Evaluate complex or delicate items and determine how they should be handled, including cases escalated mid-process (e.g. hidden damage, color bleeding, unexpected fabric reactions). Complaint Handling & Customer Experience Review and assess customer complaints, and decide on the appropriate course of action, across categories such as damage, missing pieces, stains, poor quality, colour fading, and inaccurate inspection. Manage complaint resolution within defined SLAs — timely acknowledgment of assigned cases and submission of findings within agreed turnaround times. Oversee QC's role in returns, ensuring findings, reasons, and approvals are properly documented. Coordinate with Customer Service, delivery teams, and facility partners to resolve service-related issues efficiently. Conduct surveys to identify customer requirements and ensure they are met by established quality standards. Reporting & Continuous Improvement Track quality metrics and prepare regular performance reports. Provide management with recommendations to improve existing quality processes.<br>Qualifications:Minimum of 6 years of experience in quality assurance, service operations, or similar roles, including at least 3 years managing team members and interacting with customers or stakeholders. Bachelor's degree preferred; a relevant certification (e.g. Six Sigma, OPEX-L) is a plus. Good awareness of ISO 9001 standards. Strong attention to detail and a structured approach to decision-making. Confident in handling service issues and finding practical solutions. Comfortable working within a digital QC / order management system — logging inspections, photos, and complaint findings entirely through the platform. Excellent communication and coordination skills. Familiarity with laundry processes, fabric care, or related services is a plus. Good command of spoken English; Arabic proficiency preferred given the local team and customer base.<br>Work Environment:Full-time position based in Sheikh Zayed. Team size: managing quality controllers across multiple service locations. The role may require occasional work in the evenings and weekends to support operational needs and urgent issues. Regular communication and coordination with multiple service locations are part of the daily routine.<br>Compensation & Benefits:Competitive salary based on experience, plus medical & social insurance and a performance-based bonus.<br>Why Join Z-Laundry? Z-Laundry is one of the region's fastest-growing laundry and garment care networks, built on the promise that every customer gets the same trusted standard of quality, no matter which location serves them. As Operations Manager, you'll play a central role in shaping that standard — with real ownership over decisions, direct visibility with senior management, and the chance to build processes that scale as we open new locations. We invest in our people through hands-on training and clear paths to grow into wider operations leadership as the company expands.
Build Your Career in Prop Tech: Shape the Future of Real Estate Operations<br>About Tenex.io Tenex.io is a fast-growing Saa S platform redefining Real Estate Operations and Experience across the GCC and beyond. We're not just a software company—we're the operating system for modern real estate. From AI-powered marketing, sales, leasing and community management to finance automation and tenant engagement, we're helping lots of organizations unlock 10x growth in operations. With 80% of our customer base in the KSA, we're positioned as the regional leader in Prop Tech innovation.<br>We're looking for a Customer Success Manager who's ready to own real relationships, drive meaningful outcomes, and build a career with genuine autonomy and impact.<br><br>What This Role Actually Means for You You'll own customer relationships end-to-end. No micromanagement—just clear objectives and the freedom to drive them. You'll be the trusted advisor to some of the most important players in Gulf real estate: developers, property management groups, and enterprise operations leaders. This isn't just admin work; it's strategic partnership. You'll master the full Saa S stack. Want to understand ARR, retention mechanics, and expansion strategy? You'll live it every day. By year 2, you'll have the Saa S acumen most professionals take 5+ years to develop. This is real resume-building experience. You'll unlock exponential customer impact. Your customers use Tenex to run entire portfolios—thousands of properties, millions in transactions. When you help them succeed, the ripple effects are massive. You'll see direct ROI from your efforts. You'll collaborate with teams that actually listen. Your customer feedback directly shapes our product roadmap. You're not a messenger between silos—you're a strategic bridge between Sales, Product, and Engineering. Your voice matters. You'll work in a structured, sustainable way. Reliable working hours. Fully remote. No burnout hustle. We believe high performance comes from balance, not pressure. You'll accelerate your professional growth. Exposure to enterprise-level deals, executive stakeholders, and high-stakes implementations across multiple verticals (leasing, finance, operations, AI). Whether you're aiming for a Director role in Saa S at the peak of your career or pivoting into Product or Partnerships, this foundation is invaluable.<br><br>What You Bring2+ years in Saa S Customer Success, Account Management, or similar roles (Enterprise Saa S is a bonus—but we're happy with strong fundamentals) Saa S fluency: You understand ARR, retention, expansion, and churn. You can manage renewals and identify upsell opportunities strategically. Communication superpowers: You navigate conversations with both technical users and C-suite executives effortlessly. You explain complex features in simple terms. Organized & accountable: Managing multiple accounts requires systems. You have them. Remote-ready: Self-driven, disciplined, and results-oriented. You thrive without a manager watching over your shoulder. Language skills: Good English is essential. Arabic professional proficiency is must given our GCC footprint. Bonus: ERP & CRM experience? We'd love to talk to you.<br><br>Why Tenex.io (What You Actually Get)✦ Be part of the region's Prop Tech revolution. You're joining at an inflection point—most high-impact career moments happen at fast-growing companies, and Tenex is one of the GCC's most exciting bets right now.✦ Meaningful, visible impact. Your work directly affects how tens of thouusands of lives. You'll see customers grow their portfolios, streamline operations, and hit growth targets because of Tenex—and because of you.✦ Strategic, not transactional. You're building long-term relationships with decision-makers, not processing tickets. This work develops your business acumen in ways most entry-level roles can't.✦ Autonomy that matters. You won't be managed into a corner. Clear outcomes, clear expectations, genuine freedom in how you achieve them.✦ Real career ladder. Prop Tech is growing fast. Strong CSMs are in demand. Whether you aim for a CSM leadership role, Product, or the startup world, Tenex is a launchpad.✦ Work with brilliant, mission-driven people. No corporate bloat. Just a focused team building something genuinely innovative for an emerging market.✦ Flexibility that works for real life. Fully remote, predictable hours, a company that values balance. At 25-30, you want a career that accelerates your growth and lets you actually live your life.
Job Title: Supply Planning Assistant Manager. Department: Supply Chain. Location: New Cairo,Egypt.<br><br>Job Purpose : <br>The Supply Planning Asst. Manager is the supply planning focal point for assigned markets, accountable for the alignment between demand forecasts and supply availability across perishable and non-perishable ranges. The role manages replenishment cycles, drives inventory efficiency and waste reduction, coordinates local supplier execution with Procurement, and leads market-level improvement projects. As a people leader in development, the role mentors planners and coordinators, building the planning capability that keeps every market's availability standard high - because customers experience the supply chain one order at a time. The role works through a small team of planners while staying close to the market's daily flow, and represents the market in the network planning cycle. Success looks like a market whose availability holds through peaks, whose waste keeps falling, and whose people are growing into the next level.<br>Key Responsibilities :<br>Market Supply Planning & Execution Own market-level supply plans aligned with demand forecasts, sales targets, and inventory norms. Manage purchase cycles for perishable and non-perishable products, ensuring consistent replenishment. Coordinate stock transfers across operational centers to balance inventory within the market. Monitor inbound deliveries and lead times; resolve escalations before they reach the customer. Plan market peaks end to end: volumes, storage, receiving capacity, and contingency triggers.<br>Inventory Health & Waste Reduction Track and analyse inventory levels to prevent both stockouts and overstock. Implement spoilage and damage reduction practices with particular rigour on perishables. Review and report inventory turnover, wastage, and fill rate; lead corrective actions on misses. Lead root-cause analysis of inventory discrepancies through to durable fixes. Chair the market ageing review and hold owners to agreed clearance and redeployment actions.<br>Supplier Coordination & Cost Efficiency Manage local supplier execution with Procurement to secure quality, timeliness, and competitive terms. Conduct supplier performance reviews and recommend improvements with evidence. Ensure compliance with procurement policies and contractual agreements across the market. Feed market-level supplier intelligence into procurement reviews and negotiations. Track local landed costs and challenge increases with data before accepting them.<br>Data Management & Reporting Use ERP and advanced Excel to manage supply data and prepare market performance reporting. Report supply performance, inventory health, and demand-supply reconciliation on the agreed rhythm. Identify trends and insights that improve planning accuracy and reduce cost to serve. Audit ERP planning data quality for the market and close gaps at the source. Standardise market reporting so leadership compares markets on identical definitions.<br>Leadership & Team Development Act as the market focal point aligning procurement, logistics, and warehouse teams on supply priorities. Lead market-level improvement projects with quantified outcomes. Mentor planners and coordinators on ERP use, planning craft, and the standard of follow-through. Build peak-readiness plans covering coverage, escalation paths, and pre-agreed contingencies. Run weekly one-to-ones reviewing plan quality, workload, and development progress.<br>Qualifications & Experience :<br>Education Bachelor's degree in Supply Chain Management, Business, or a related field. Experience3-4 years in supply planning, demand planning, or inventory management; perishables experience highly preferred. Skills Advanced Excel; ERP system command; strong analytics with BI tool exposure an advantage; market peak planning; root-cause facilitation; coaching and feedback skills; landed cost awareness.<br>About Floward :<br>Floward Life Page Floward Corporate<br>Founded in 2017, Floward is an online flowers and gifting company; we pride ourselves in creating a seamless experience for our customers and making sending flowers and gifts as enjoyable as receiving them. We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion. We also partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift. Operating in 36 cities in nine countries across the MENA region and UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.
Branding & Creative Manager Department: Brand & Creative Reporting To: PMO / Managing Director Role Overview The Branding & Creative Manager is responsible for developing, managing, and executing the visual identity and creative direction of all company brands, concepts, and marketing assets. The role combines hands-on brand development with creative leadership, ensuring consistency across branding, packaging, digital platforms, advertising, social media, and content production. The successful candidate will lead the company's creative pipeline, oversee coordination between graphic design, video production, AI content creation, and external suppliers, while personally developing brand identities, visual systems, and creative concepts that support business growth. Key Responsibilities1. Brand Development & Identity Creation Develop brand concepts, positioning directions, and visual identity recommendations for new brands and business ventures. Design and create logos, brand identity systems, and brand guidelines. Define typography, color palettes, visual language, imagery style, and brand assets. Ensure consistency of brand application across all customer touchpoints. Conduct competitor and market reviews to identify branding opportunities and trends.2. Creative Strategy & Direction Lead the creative vision for all brands and campaigns. Translate business objectives into compelling creative concepts. Develop creative directions for product launches, campaigns, activations, and marketing initiatives. Ensure all creative output aligns with brand positioning and business goals.3. Creative Team & Workflow Management Orchestrate the company's creative production pipeline. Manage and coordinate workflows between graphic designers, video editors, AI creators, and external creative partners. Prepare detailed creative briefs and ensure proper execution. Review, approve, and refine creative work before final delivery. Maintain creative quality standards across all projects.4. Social Media & Content Development Oversee the creative content pipeline for all brands. Create detailed content briefs for designers and content creators. Ensure social media content remains visually engaging and brand-consistent. Develop creative concepts for organic and paid content. Monitor content performance and recommend creative improvements.5. Paid Advertising Creative Develop high-performing creative concepts for Meta, Tik Tok, Google, Snapchat, and other advertising platforms. Create ad creative briefs, visual concepts, and campaign messaging directions. Work closely with marketing teams to optimize creative performance. Ensure ad creatives are designed for conversion and engagement.6. Website UI/UX Design Design website structures, user journeys, wireframes, and user interfaces. Create visually appealing and conversion-focused website experiences. Collaborate with web developers to ensure proper implementation. Ensure consistency between website design and overall brand identity.7. Packaging Design & Production Develop packaging concepts and packaging artwork. Prepare print-ready packaging files and specifications. Coordinate with printing houses and packaging suppliers. Review proofs, color matching, materials, and production samples. Ensure compliance with printing and packaging standards.8. AI & Creative Innovation Explore and implement AI tools to improve creative workflows. Develop AI-generated visual concepts, mockups, and creative assets. Identify new technologies that enhance design efficiency and creative quality.<br>Required Qualifications<br>Education Bachelor's Degree in Graphic Design, Branding, Visual Communication, Marketing, or a related field.<br>Experience5+ years of experience in branding, graphic design, creative management, or related fields. Proven experience creating brands from concept to launch. Experience managing creative projects and coordinating multiple stakeholders.<br>Required Skills<br>Branding & Creative Strong expertise in brand strategy and visual identity development. Advanced logo design and branding capabilities. Strong understanding of packaging design and production processes. Excellent creative thinking and conceptual development skills. Design Software Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign). Familiarity with Figma and UI/UX design tools. Ability to prepare production-ready artwork and print files. Printing & Packaging Strong understanding of:CMYK, RGB, Pantone color systems. Packaging materials and production methods. Printing specifications and artwork preparation. Dielines and packaging technical requirements. Color matching and print quality control. Content & Digital Understanding of social media content creation. Knowledge of paid advertising creative best practices. Understanding of UI/UX principles and website design. Additional Advantages Knowledge of AI creative tools. Experience with video editing software. Motion graphics experience. Photography or content production experience.<br>Key Success Indicators<br>Consistent and professional branding across all company brands. High-quality creative output delivered on time. Effective management of creative workflows and resources. Strong engagement and performance of creative content and paid advertisements. Successful delivery of packaging and branding projects with minimal revisions. Continuous improvement of the company's creative standards and brand presence.
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<span>The Strategic Partnerships Manager will be responsible for developing, managing, and growing DoPay's ecosystem of strategic partners.<br> The role will own relationships with marketplace partners, bill payment providers, financial service providers, and third-party technology partners, ensuring that partnerships drive customer value, revenue growth, and product expansion.<br> This position will serve as the primary point of contact for all external commercial partners and will be responsible for identifying opportunities, negotiating commercial agreements, managing partner performance, and coordinating successful product and API integrations.<br> Why Join dopay?<br> If you want to empower every individual — regardless of their job or income — and every business, no matter its size, to access financial services easily, dopay is the place for you .<br> Join a team that values innovation, inclusion, and meaningful impact , helping humanize and amplify a brand built on empowerment, accessibility, and financial dignity.<br> At dopay, you’re not just creating content — you’re helping build a movement .<br> Be part of a fast-growing fintech transforming how companies pay their employees across Egypt and emerging markets Key Responsibilities Strategic Partnership Development · Develop and execute DoPay's partnership strategy in alignment with company growth objectives.<br> · Identify, evaluate, and onboard new partners that enhance DoPay's marketplace and product offering.<br> · Build relationships with financial institutions, fintech companies, insurance providers, savings and investment providers, utility companies, merchant networks, and other strategic partners.<br> · Continuously assess market opportunities and competitive developments to identify potential partnerships.<br> Commercial Negotiation & Contract Management · Lead commercial negotiations with prospective and existing partners.<br> · Structure and negotiate revenue-sharing agreements, referral arrangements, partnership contracts, and commercial terms.<br> · Work closely with Legal, Compliance, Finance, and Product teams to finalize agreements.<br> · Ensure all partnerships deliver sustainable commercial value and align with DoPay's strategic goals.<br> Marketplace Partner Management · Manage all marketplace partners available through the DoPay platform.<br> · Develop onboarding frameworks and partner operating procedures.<br> · Monitor partner performance, customer adoption, and revenue contribution.<br> · Identify opportunities to increase engagement, transactions, and partner sales through the platform.<br> Bill Payment & Service Provider Partnerships · Manage relationships with bill payment aggregators and service providers.<br> · Negotiate commercial arrangements related to collections, payments, commissions, and settlement processes.<br> · Coordinate with operational teams to ensure service reliability and customer satisfaction.<br> · Support the launch of new bill payment categories and services.<br> Third-Party Integrations & Technology Partnerships · Own relationships with third-party technology providers and API partners.<br> · Coordinate integration projects between partners and DoPay's Product and Technology teams.<br> · Manage implementation timelines, testing activities, service-level commitments, and ongoing support requirements.<br> · Ensure successful launch and ongoing performance of integrated services.<br> Relationship Management & Governance · Act as the primary relationship manager for all strategic partners.<br> · Conduct regular business reviews and performance meetings.<br> · Address operational, commercial, and service-related issues with partners.<br> · Build long-term partnerships that contribute to DoPay's growth strategy.<br> Performance Management & Reporting · Define and track partnership KPIs and revenue targets.<br> · Monitor partner performance against agreed objectives.<br> · Prepare regular reports and dashboards for management.<br> · Develop business cases and financial analyses for new partnership opportunities.<br> Cross-Functional Collaboration · Work closely with Product, Technology, Operations, Compliance, Marketing, and Finance teams.<br> · Support product development initiatives requiring external partnerships.<br> · Contribute to strategic planning and growth initiatives across the business.<br> Qualifications & Experience Education · Bachelor's degree in Business Administration, Finance, Economics, Marketing, Technology, or a related field.<br> · MBA or relevant postgraduate qualification is preferred.<br> Experience · Minimum 5 years of experience in Strategic Partnerships, Business Development, Account Management, Commercial Management, or related roles.<br> · Experience within fintech, payments, banking, digital platforms, marketplaces, or technology companies is highly preferred.<br> · Proven experience negotiating commercial agreements and managing external stakeholders.<br> · Experience managing API-based partnerships and technology integrations is an advantage.<br> Skills & Competencies · Strong commercial and negotiation skills.<br> · Excellent relationship management capabilities.<br> · Strong financial and analytical skills.<br> · Ability to develop partnership business cases and commercial models.<br> · Strong project management and organizational skills.<br> · Excellent communication and presentation abilities.<br> · Ability to manage multiple stakeholders and priorities simultaneously.<br> · Strategic thinking with a strong focus on execution and results.<br> Key Performance Indicators (KPIs) · Number and quality of strategic partnerships signed.<br> · Revenue generated through partner channels.<br> · Marketplace growth and partner contribution.<br> · Partner retention and satisfaction levels.<br> · Successful launch and adoption of new integrations.<br> · Commercial value achieved through negotiations.<br> · Achievement of partnership-related 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Senior HR Manager – Real Estate & Construction Reports to: CEO & Group HR Director Department: Human Resources Industry: Real Estate & Construction Location: [Location]Employment Type: Full-time Job Summary We are seeking an experienced and commercially driven Senior HR Manager to lead the human resources function for a dynamic real estate and construction organization. Reporting directly to the CEO and Group HR Director, the role will provide strategic and operational HR leadership across corporate, development, project, engineering, construction, and site-based teams. The successful candidate will have strong experience in real estate, construction, property development, or related industries, with a proven ability to operate in fast-paced, project-driven environments. The role will be responsible for translating business objectives into effective people strategies while ensuring strong employee engagement, organizational effectiveness, talent development, and compliance. Key Responsibilities Strategic HR Leadership Partner with the CEO, Group HR Director, and senior leadership team to develop and execute the organization's people strategy. Align HR initiatives with business objectives, development plans, construction projects, and organizational growth. Provide strategic advice on workforce planning, organizational structure, succession planning, and people-related business decisions. Lead HR transformation and continuous improvement initiatives across the organization. Workforce Planning & Talent Acquisition Develop workforce plans aligned with current and future real estate and construction projects. Lead recruitment strategies for corporate, technical, engineering, project management, construction, and site-based positions. Build strong talent pipelines for critical and hard-to-fill roles. Partner with hiring managers to ensure timely recruitment and effective workforce deployment. Develop succession plans for key positions and high-potential employees. Employee Relations & Engagement Provide senior-level guidance on employee relations, performance issues, disciplinary matters, grievances, and conflict resolution. Foster a high-performance, collaborative, and accountable workplace culture. Lead employee engagement initiatives and monitor organizational climate. Support leadership in managing organizational change, restructuring, and workforce transitions. Performance Management & Development Manage and continuously improve the performance management framework. Establish effective objectives, KPIs, appraisal processes, and performance improvement plans. Identify capability gaps and work with management to develop appropriate training and development programs. Support leadership development and succession planning initiatives. Compensation & Benefits Partner with the Group HR function to ensure competitive and internally equitable compensation structures. Support salary reviews, incentive schemes, annual compensation cycles, and benefits programs. Conduct market benchmarking and provide recommendations based on business and market requirements. HR Operations & Compliance Ensure effective delivery of core HR operations, including contracts, onboarding, employee records, attendance, leave, payroll coordination, and offboarding. Ensure compliance with applicable labor laws, regulations, company policies, and HR best practices. Develop, review, and implement HR policies and procedures. Maintain accurate HR reporting and workforce data for senior management. Construction & Project Workforce Management Develop HR strategies suitable for project-based and site-based workforces. Support manpower mobilization and demobilization in line with project schedules. Partner with project and construction management to address workforce requirements, productivity, retention, and employee relations. Ensure appropriate HR support for project sites and operational teams. Monitor workforce costs and staffing levels against approved project budgets. HR Analytics & Reporting Prepare regular HR reports and dashboards for the CEO and Group HR Director. Monitor key metrics including headcount, turnover, recruitment, absenteeism, workforce cost, performance, and employee engagement. Use HR data and analytics to identify trends and recommend business actions. Candidate Profile Education Bachelor's degree in Human Resources, Business Administration, or a related discipline. Professional HR qualification such as CIPD, SHRM, or equivalent is preferred. Experience8–12+ years of progressive HR experience, including significant experience in a senior HR management position. Strong experience within real estate, construction, property development, engineering, infrastructure, or a related project-based environment. Demonstrated experience supporting both corporate and operational/site-based employees. Experience working directly with CEOs, Group HR Directors, and senior leadership teams. Proven experience managing recruitment, employee relations, performance management, organizational development, and HR operations. Key Competencies Strategic and commercial HR mindset. Strong knowledge of construction and project-based workforce environments. Excellent leadership and stakeholder-management skills. Strong employee relations and conflict-resolution capabilities. Excellent communication, negotiation, and influencing skills. Strong analytical and problem-solving ability. Ability to work independently while operating effectively within a group HR structure. High level of integrity, confidentiality, and professional judgment. Strong understanding of HR policies, procedures, and employment legislation. Ability to manage multiple priorities in a fast-paced business environment. Key Performance Indicators Achievement of workforce and recruitment plans. Quality and speed of talent acquisition. Employee retention and engagement. Effective performance management and succession planning. Workforce cost optimization. HR compliance and operational effectiveness. Successful HR support for construction and real estate projects. Leadership and employee satisfaction with HR services. Successful implementation of strategic HR initiatives.
Application Deadline: 30 September 2026Department: Sales & Marketing Location: Egypt - Cairo<br><br>Description<br><br>SCOPE<br><br>Responsible for achieving hotel targets by optimizing revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals.<br><br>OVERALL OBJECTIVES<br><br>The job of Sales Manager is executed satisfactorily when:The Hotel achieves its Financial Objectives. The Sales Team that the person works with achieves their Revenue Objectives. The person achieves their Personal Objectives. The TTTT is carried out to the satisfaction of both the Director of Sales / Director of Sales & Marketing. MAIN RESPONSIBILITIESResponsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set. Responsible for prospecting new accounts. Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets. Conduct site inspections. Adhere to the Corporate SOP’s. Follow up of tentative bookings in the assigned markets. Detailed knowledge of competitor set. Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel. Responsible for timely contracting from the client base responsible for. SMART contracting to ensure optimum yielding during annual rate negotiations. Attend trade shows, sales blitz, workshops, etc. in the assigned markets. Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly. Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions. Execute sales actions within set cost budget structure. Document all sales actions in SFA (S&C). Update OPERA contact database at all times.<br>Cross sell other Kempinski Hotels. Understand, and follow the Company Sales Vision. Participation in Duty Manager rota. Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety. Ensure that all potential and real hazards are reported and rectified immediately. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br>Key Responsibilities<br><br>MAIN RESPONSIBILITIESResponsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set. Responsible for prospecting new accounts. Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets. Conduct site inspections. Adhere to the Corporate SOP’s. Follow up of tentative bookings in the assigned markets. Detailed knowledge of competitor set. Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel. Responsible for timely contracting from the client base responsible for. SMART contracting to ensure optimum yielding during annual rate negotiations. Attend trade shows, sales blitz, workshops, etc. in the assigned markets. Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly. Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions. Execute sales actions within set cost budget structure. Document all sales actions in SFA (S&C). Update OPERA contact database at all times.<br>Cross sell other Kempinski Hotels. Understand, and follow the Company Sales Vision. Participation in Duty Manager rota. Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety. Ensure that all potential and real hazards are reported and rectified immediately. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br><br><br><br><br>Skills, Knowledge and Expertise<br><br>EDUCATION: University graduate, Hotel Apprenticeship,<br> Higher College Education. <br><br>EXPERIENCE: Two (2) years experience in a Sales position, preferably in a 4/5 star hotel.<br><br>LANGUAGE:Local language – excellent oral and written skills (as applicable) English – excellent oral and written skills Additional language - beneficial COMPETENCIES: To fill this position the candidate must have:Planning/organization Adaptability Flexibility Initiative Negotiation skills Selling skills Innovative ideas TECHNICAL :Strong computer skills, including Microsoft Office, (Excel/Power Point/Word) Micros Fidelio Opera and Sales & Catering INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:People Oriented Passionate for European luxury Entrepreneurial Straightforward Interest to develop in the Sales department, communication, attention to details Organisational skills Problem solving & decision making<br><br><br>Benefits<br><br>About Kempinski Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.