Optometrist Jobs in Egypt
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<p>HelpLyncs is hiring a remote Technical Support Specialist to work with our international clients in the US, UK, and Australia. Friendly, professional support and success professionals who delight customers, reduce churn, and turn buyers into loyal advocates. This is a remote role for an English-fluent professional based in Egypt. What you'll do Handle live chat, email, and help-desk tickets Onboard customers and answer product questions Resolve issues and follow up to prevent churn Represent the client s brand and tone</p><p><strong>Desired Candidate Profile</strong></p><p>What we're looking for Fluent, professional English (written and spoken) Customer support or success experience Empathy, patience, and clear communication Comfort with help-desk and CRM tools</p>
<p>HelpLyncs is hiring a remote Email Marketing Specialist to work with our international clients in the US, UK, and Australia. Full-stack marketing talent, from strategy and SEO to design and video, who build brands, grow audiences, and drive measurable results for our clients. This is a remote role for an English-fluent professional based in Egypt. What you'll do Own or execute marketing work for a dedicated client Create, schedule, and optimise content across channels Track performance and report on results Collaborate inside the client s tools and processes</p><p><strong>Desired Candidate Profile</strong></p><p>Fluent, professional English (written and spoken)</p><p>Proven experience in the relevant marketing discipline</p><p>Reliable remote-work setup and self-management</p><p>Familiarity with common marketing tools</p>
<p>H.B. Fuller is seeking an HR Operations Specialist to support day-to-day HR administration, employee records management, and compliance activities. This role ensures accurate HR data, efficient onboarding processes, and timely execution of employee lifecycle activities. The position partners with employees, managers, and external providers to deliver effective HR operational support while maintaining confidentiality and compliance.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field</li><li>3-5 years of experience in HR operations or HR administration</li><li>Strong knowledge of labor law, HR compliance, and employee documentation processes</li><li>Advanced Microsoft Excel and reporting skills</li><li>Authorization to work in the applicable location and ability to handle confidential information</li></ul>
<p>Snaabble is looking for a creative Social Media Specialist to join our team and work from our office in Talkha, Dakahlia.</p><p>The candidate will be responsible for managing social media platforms, creating content plans, writing engaging posts, monitoring audience engagement, and supporting marketing campaigns.</p><p>You will work closely with the marketing and design teams to build and improve the company's online presence.</p><p><strong>Requirements</strong></p><p>- Experience in managing social media accounts.</p><p>- Good knowledge of Facebook, Instagram, and LinkedIn platforms.</p><p>- Strong content writing and communication skills.</p><p>- Ability to create content ideas and follow trends.</p><p>- Basic understanding of social media analytics and performance reports.</p><p>- Creative mindset and attention to detail.</p><p>- Ability to work from the office in Talkha, Dakahlia.</p>
<p>We are looking for a motivated and customer-focused Sales & Customer Support Specialist to join our team. The ideal candidate will be responsible for handling customer inquiries, following up with leads, supporting the sales process, and ensuring an excellent customer experience.</p><p>Key Responsibilities:</p><p>Respond to customer inquiries via phone, WhatsApp, social media, and email.</p><p>Follow up with potential clients and convert leads into sales opportunities.</p><p>Schedule meetings and site visits with clients.</p><p>Prepare and send quotations and follow up on proposals.</p><p>Maintain accurate customer records in the CRM system.</p><p>Coordinate with the design and project teams to ensure smooth communication.</p><p>Build strong relationships with clients and provide after-sales support.</p><p>Achieve monthly sales targets and KPIs.</p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><p></p>
Operational Risk and Control Specialist, Quality Management Unit (QMU), Division for Management Services (DMS), Arab States Regional Office (ASRO), Cairo, Egypt, P-3
Accounting, Finance & Banking
<h2 class="h5">Job description</h2>
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<p><b>The Position:</b></p><br><p>The Operational Risk and Control Specialist post is part of the UNFPA Division for Management Services’ (DMS) Quality Management Unit (QMU). The position is located in UNFPA’s Arab States Regional Office (ASRO), in Cairo, Egypt. The incumbent initially works under the supervision of the Chief, QMU. The position is rotational.</p><br><p><b>How you can make a difference:</b></p><br><p>UNFPA is the lead United Nations agency for delivering a world where every pregnancy is intended, every childbirth is safe, and every young person's potential is fulfilled. The UNFPA Strategic Plan for 2026-2029 articulates the organization’s response to a complex global environment, providing a roadmap for resilience and renewal. It is designed to accelerate the implementation of the Programme of Action of the International Conference on Population and Development (ICPD) and the achievement of the Sustainable Development Goals by 2030. This mandate is pursued through a focus on four interconnected outcomes: ending the unmet need for family planning; ending preventable maternal deaths; ending gender-based violence and harmful practices; and adapting to demographic change through evidence and rights-based policies.</p><br><p>In a world where fundamental human rights are at risk, we need principled and ethical staff who embody these international norms and standards and will defend them courageously and with full conviction.</p><br><p>UNFPA is seeking candidates who transform, inspire, and deliver high-impact sustained results, ensuring effective external relations, communications, partnership-building and resource mobilization in a rapidly changing development and funding landscape. We need staff who are transparent, exceptional in how they manage the resources entrusted to them, and who commit to delivering excellence in programme results </p><br><p><b>Job Purpose:</b></p><br><p>The incumbent provides guidance, technical support, and oversight to all business units (BUs) in the region, covering implementing partner management, internal control and fraud risk management. Based on rigorous and continuous data analysis, the incumbent identifies risks, flags and control gaps, addresses these through appropriate mitigating measures, and escalates as needed.</p><br><ul> <li><b>Guide</b>, advise and coordinate the application of corporate policies in the region, adapt CO approaches, and contribute field perspective to standards, policies, tools</li> <li><b>Technically support</b> BUs in the region, function as regional knowledge hub and support the RO and BUs in applying policies, effectively using systems and undertaking corrective action as necessary. Build capacity by training, coaching and backstop CO capacities</li> <li><b>Oversee</b> BUs, monitor and analyse CO performance and identify CO performance and internal control gaps, ensure compliance and corrective action, escalate as needed</li></ul><p><b>You would be responsible for:</b></p><br><p><b><u>Implementing Partners risk management/ HACT</u></b></p><br><p>The Specialist masters processes, systems and policies for implementing partner risk management or HACT and is the first port of call for all technical questions and policy guidance. The Specialist proactively monitors who detects risks, gaps and weaknesses, devises mitigating measures and ensures compliance. These processes include: Due diligence/ vetting, capacity and risk assessment, monitoring and assurance, and IP fraud risk management.</p><br><p><b>Guidance</b></p><br><ul> <li>Offer consistent guidance to BUs on implementing IP risk and assurance policies, ensuring corporate strategies are adapted to specific local contexts.</li> <li>Assist BUs in selecting the most appropriate operational modalities and instruments for implementing partnerships.</li> <li>Support BUs in the implementation of corporate risk-based IP assessment and assurance activities, facilitating the escalation process for necessary exceptions.</li> <li>Proactively engage at regional inter-agency fora on IP management.</li> <li>Guide BUs on strategic UNCT collaboration on IP management.</li> <li>Advocate for and support BUs in the diligent allocation of resources for the necessary IP risk mitigation and assurance and advance risk sharing efforts. In particular, guide CO on ensuring the cost of IP management is reflected in donor proposals.</li></ul><p><b>Technical support</b></p><br><ul> <li>First port of call for technical support to the RO and BUs on IP assurance and risk management, incl. inter-agency processes. Ensure that BUs have updated knowledge on IP management.</li> <li>Support BUs in applying and complying with corporate policies and standards for IP management.</li> <li>Support the implementation by the RO and BUs of optimised corporate systems and tools, including dashboards and checklists.</li> <li>Serves as the hub for knowledge management and learning in the region.</li> <li>Collect and promote best practices in IP mgt and make them available throughout the BUs.</li> <li>Address knowledge, capacity and performance gaps across regions and prioritise based on risk.</li> <li>In consultation with the team, identify capacity gaps at business units and IPs and arrange for appropriate training on policies and best practices</li> <li>Provide or arrange temporary backstopping to BUs in case of capacity constraints.</li> <li>Provide regional quality assurance over all HACT reports in the region (capacity assessments, spot checks, audits and the follow up to recommendations from all three exercises).</li> <li>Facilitate development of appropriate IP due diligence tools for countries in the region taking into consideration feedback from interagency fora, UNCTs and or UN Risk units. </li></ul><p><b>Management oversight</b></p><br><ul> <li>Using available data, reports, dashboards and interactions with BUs, monitor and follow up on regional CO compliance, timeliness and completeness.</li> <li>Analyse regional CO compliance and performance and identify gaps for corrective action.</li> <li>Provide regional quality assurance over data and processes.</li> <li>Ensure compliance and performance of BUs for IP assurance and ensure that targets are met.</li> <li>Monitor corrective action for IP mgt by BUs for gaps and ensure technical support is provided as needed.</li> <li>Monitor for, identify, and address CO internal control weaknesses for IP risk management and ensure they are addressed and support is provided as needed.</li> <li>Escalate high risks detected for IP issues to the Chief, QMU and the Regional Director as needed.</li></ul><p><b><u>Internal controls and fraud risk management</u></b></p><br><p>The Specialist masters processes, systems and policies for the internal controls and fraud risk management portfolio and is the first port of call for all technical questions and policy guidance. The Specialist proactively monitors to detect risks, gaps and weaknesses, devices mitigating measures and ensures compliance. These processes include: assessment and optimisation of internal controls and the Internal Control Framework (ICF), segregation of duties (SOD), control of system access and user roles, Anti-Fraud and Anti-Money-laundering/Counter Financing for Terrorism (AML/CFT) and integration with enterprise risk management (ERM). </p><br><p><b>Guidance and Support</b></p><br><ul> <li>Provide consistent guidance and solutions to the RO and BUs on the implementation of the ICF, SOD, system access/user roles, AML/CFT policies.</li> <li>Provide technical support, backstopping and capacity building to BUs on ICF, Anti-Fraud and AML training as needed.</li> <li>Support BUs to implement segregation of duties in the corporate ERP and ensure access roles are assigned in line with the ICF and the guidance on SOD.</li> <li>Support CO’s fraud risk assessments in conjunction with ERM colleagues.</li></ul><p><b>Management oversight</b></p><br><ul> <li>Using available data, reports and dashboards monitor regional CO compliance, timeliness and completeness.</li> <li>Analyse and identify gaps and raise to the RO for CO corrective action on performance gaps in the application of the ICF, including assignment of user roles, anti-fraud and AML policies.</li> <li>Ensure BUs take corrective actions.</li> <li>Ensure system user roles are aligned with the ICF policies and guidance.</li> <li>Promptly escalate significant internal control weaknesses to the Chief, QMU, and the Regional Director, and coordinate corrective actions with HQ business owners in human resources, procurement, finance, information technology and others as required.</li></ul><p><b>Qualifications and Experience: </b></p><br><p><b>Education: </b></p><br><p>Advanced university degree in any of the following disciplines: Public Administration, Business Administration, Risk Management, Audit, Management or other related field. </p><br><p><b>Knowledge and Experience: </b></p><br><ul> <li>A minimum of 5 years of professional experience in public administration, risk management, audit or other related areas, ideally in an international organisation.</li> <li>Excellent interpersonal, communication, and persuasion skills.</li> <li>Proven ability to build and sustain effective working relationships and to command attention to urgent tasks.</li> <li>Experience in drafting guidance and procedures and ability to make clear, compelling oral and written presentations</li> <li>Initiative and sound judgment</li> <li>Strong data, analytical and conceptual abilities </li> <li>Proficiency in current office software applications and corporate IT systems. </li> <li>Dedication to the principles of the United Nations</li> <li>Previous experience in the UN and knowledge of UN internal control, risk management and implementing partner procedures is advantageous.</li> <li>Previous experience in field operations is advantageous.</li></ul><p><b>Languages: </b></p><br><p>Fluency in English is required; working knowledge of Arabic is desirable.</p><br><p><b>Required Competencies: </b></p><br><p><b>Values:</b></p><br><ul> <li>Exemplifying integrity, </li> <li>Demonstrating commitment to UNFPA and the UN system, </li> <li>Embracing cultural diversity, </li> <li>Embracing change</li></ul><p><b>Core Competencies: </b></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships,</li> <li>Communicating for impact</li></ul><p><b>Functional Competencies:</b></p><br><ul> <li>Managing the organization’s financial resources </li> <li>Providing procurement services </li> <li>Ensuring facilities and assets management</li></ul><p><b>Compensation and Benefits:</b></p><br><p>This position offers an attractive remuneration package including a competitive net salary plus health insurance and other benefits as applicable.</p><br> <b>UNFPA Work Environment:</b><br><p>UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click here to learn more.</p><br><p><b>Disclaimer:</b></p><br><p>Selection and appointment may be subject to background and reference checks, medical clearance, visa issuance and other administrative requirements. </p><br><p>UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants' bank accounts. </p><br><p>Applicants for positions in the international Professional and higher categories, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment.</p><br><br> </div>
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<span>Senior Client Relations Specialist</span><p><span>Are you an experienced client relations or account management professional who knows how to build strong relationships, resolve challenges, and identify opportunities for account growth?</span></p><br><p><span>Join <strong>KALAM</strong> as a <strong>Senior Client Relations Specialist</strong> and take ownership of a portfolio of clients, acting as the primary link between them and our internal teams. You will play a key role in strengthening client satisfaction, supporting retention and renewals, managing escalations, and identifying opportunities to expand our partnerships.</span></p><br><span>About the Role</span><p><span>As a Senior Client Relations Specialist, you will manage the day-to-day relationship with assigned clients and develop a strong understanding of their business, priorities, expectations, and evolving needs.</span></p><br><p><span>This role goes beyond responding to client requests. You will proactively monitor account health, identify potential risks, coordinate the resolution of service issues, support renewals, and uncover opportunities for account growth.</span></p><br><p><span>You will work closely with Operations, Service Delivery, Quality, Finance, Business Development, Technology, and other internal teams to ensure client commitments are clearly communicated and effectively delivered.</span></p><br><span>Key Responsibilities</span><span>Client Relationship &amp; Portfolio Management</span><ul><li><p><span>Own the day-to-day relationship for an assigned portfolio of clients.</span></p><br></li><li><p><span>Act as the primary coordination point between clients and KALAM's internal teams.</span></p><br></li><li><p><span>Develop a deep understanding of each client's business, operating model, requirements, priorities, and contractual commitments.</span></p><br></li><li><p><span>Build trusted professional relationships with stakeholders at different organizational levels.</span></p><br></li><li><p><span>Maintain proactive and regular communication with clients.</span></p><br></li><li><p><span>Ensure clients receive accurate, professional, consistent, and timely communication.</span></p><br></li><li><p><span>Monitor overall account health and proactively identify potential risks and opportunities.</span></p><br></li></ul><span>Client Experience &amp; Retention</span><ul><li><p><span>Monitor client satisfaction and the overall client experience across assigned accounts.</span></p><br></li><li><p><span>Identify early signs of dissatisfaction, service concerns, relationship deterioration, or potential churn.</span></p><br></li><li><p><span>Coordinate proactive actions with internal teams before issues escalate.</span></p><br></li><li><p><span>Support client retention and renewal activities.</span></p><br></li><li><p><span>Gather, document, and communicate client feedback to relevant stakeholders.</span></p><br></li><li><p><span>Help strengthen relationships that position KALAM as a trusted long-term business partner.</span></p><br></li></ul><span>Complaint &amp; Escalation Management</span><ul><li><p><span>Own client complaints and escalations from acknowledgment through resolution and closure.</span></p><br></li><li><p><span>Assess issue urgency, severity, and business impact.</span></p><br></li><li><p><span>Coordinate with Operations, Service Delivery, Quality, Finance, Technology, and other relevant teams to resolve issues.</span></p><br></li><li><p><span>Keep clients informed throughout the resolution process.</span></p><br></li><li><p><span>Follow up on agreed actions and ensure commitments are completed.</span></p><br></li><li><p><span>Support root-cause analysis to help prevent recurring issues.</span></p><br></li><li><p><span>Escalate major relationship, service, contractual, or financial risks when required.</span></p><br></li></ul><span>Account Growth &amp; Commercial Opportunities</span><ul><li><p><span>Identify potential opportunities for account expansion, upselling, cross-selling, and additional services.</span></p><br></li><li><p><span>Understand changing client requirements and translate them into potential business opportunities.</span></p><br></li><li><p><span>Qualify potential opportunities before escalating them to the Senior Client Relations Manager and/or Business Development team.</span></p><br></li><li><p><span>Provide relevant client and account intelligence to support opportunity development.</span></p><br></li><li><p><span>Coordinate internally to confirm operational feasibility before commitments are made.</span></p><br></li><li><p><span>Support proposals, renewals, and account expansion discussions.</span></p><br></li><li><p><span>Maintain ownership of the overall client relationship while senior management or Business Development leads final commercial negotiations.</span></p><br></li></ul><span>Renewals &amp; Contract Support</span><ul><li><p><span>Monitor upcoming contract renewals and begin preparations well in advance.</span></p><br></li><li><p><span>Review client satisfaction, account performance, risks, outstanding issues, and potential growth opportunities before renewal discussions.</span></p><br></li><li><p><span>Coordinate required information with internal stakeholders.</span></p><br></li><li><p><span>Support renewal negotiations and discussions.</span></p><br></li><li><p><span>Ensure agreed contractual changes and client commitments are clearly communicated internally.</span></p><br></li></ul><span>Financial &amp; Collection Support</span><ul><li><p><span>Maintain awareness of the financial status of assigned client accounts.</span></p><br></li><li><p><span>Coordinate with Finance regarding overdue invoices and collection priorities.</span></p><br></li><li><p><span>Follow up professionally with clients regarding outstanding balances.</span></p><br></li><li><p><span>Escalate payment disputes, recurring collection issues, or financial risks when needed.</span></p><br></li><li><p><span>Coordinate with Finance to resolve client queries related to invoices.</span></p><br></li></ul><span>Client Intelligence &amp; Forecasting</span><ul><li><p><span>Maintain accurate and up-to-date information on assigned accounts.</span></p><br></li><li><p><span>Track changes in client demand, expected volumes, service requirements, business conditions, and expansion plans.</span></p><br></li><li><p><span>Share relevant client insights with Operations, Planning &amp; Control, Finance, Business Development, and other stakeholders.</span></p><br></li><li><p><span>Support operational and commercial forecasting through timely client intelligence.</span></p><br></li><li><p><span>Identify relevant market or competitor information obtained through client interactions.</span></p><br></li></ul><span>Cross-Functional Coordination</span><ul><li><p><span>Collaborate closely with Service Delivery, Operations, Planning &amp; Control, Quality, Finance, Business Development, Technology, and other departments.</span></p><br></li><li><p><span>Translate client requirements into clear and actionable internal information.</span></p><br></li><li><p><span>Ensure internal stakeholders understand client priorities and commitments.</span></p><br></li><li><p><span>Coordinate cross-functional actions related to assigned accounts.</span></p><br></li><li><p><span>Follow up on delays, gaps, conflicting information, or unresolved actions that may affect the client relationship.</span></p><br></li><li><p><span>Ensure external commitments remain aligned with KALAM's operational capabilities.</span></p><br></li></ul><span>Qualifications &amp; Experience</span><span>Education</span><ul><li><p><span>Bachelor's degree in Business Administration, Management, Marketing, Communications, or a related field.</span></p><br></li></ul><span>Experience</span><ul><li><p><span><strong>3–4 years of relevant professional experience.</strong></span></p><br></li><li><p><span>At least <strong>2–3 years of experience in Client Relations, Account Management, Customer Success, Service Delivery, BPO, or a similar client-facing role.</strong></span></p><br></li><li><p><span>Proven experience managing multiple client accounts or stakeholder relationships simultaneously.</span></p><br></li><li><p><span>Previous experience within <strong>BPO, outsourcing, interpretation, contact centers, customer experience, or professional services</strong> is highly preferred.</span></p><br></li></ul><span>Key Competencies</span><ul><li><p><span>Client Relationship Management</span></p><br></li><li><p><span>Account Management</span></p><br></li><li><p><span>Customer Success &amp; Retention</span></p><br></li><li><p><span>Complaint &amp; Escalation Management</span></p><br></li><li><p><span>Stakeholder Management</span></p><br></li><li><p><span>Cross-Functional Coordination</span></p><br></li><li><p><span>Business Development &amp; Account Growth</span></p><br></li><li><p><span>Negotiation &amp; Commercial Awareness</span></p><br></li><li><p><span>Problem Solving</span></p><br></li><li><p><span>Communication &amp; Presentation Skills</span></p><br></li><li><p><span>Client Reporting &amp; Account Intelligence</span></p><br></li><li><p><span>Time Management &amp; Prioritization</span></p><br></li></ul><span>Why Join KALAM?</span><p><span>KALAM provides language and business-process solutions to organizations across international markets, with services covering areas such as remote interpretation, customer experience management, shared services, and digital CX.</span></p><br><p><span>If you are passionate about building strong client partnerships, solving complex challenges, and contributing to long-term account growth, we would like to hear from you.</span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Senior Client Relations Specialist</span><p><span>Are you an experienced client relations or account management professional who knows how to build strong relationships, resolve challenges, and identify opportunities for account growth?</span></p><br><p><span>Join <strong>KALAM</strong> as a <strong>Senior Client Relations Specialist</strong> and take ownership of a portfolio of clients, acting as the primary link between them and our internal teams. You will play a key role in strengthening client satisfaction, supporting retention and renewals, managing escalations, and identifying opportunities to expand our partnerships.</span></p><br><span>About the Role</span><p><span>As a Senior Client Relations Specialist, you will manage the day-to-day relationship with assigned clients and develop a strong understanding of their business, priorities, expectations, and evolving needs.</span></p><br><p><span>This role goes beyond responding to client requests. You will proactively monitor account health, identify potential risks, coordinate the resolution of service issues, support renewals, and uncover opportunities for account growth.</span></p><br><p><span>You will work closely with Operations, Service Delivery, Quality, Finance, Business Development, Technology, and other internal teams to ensure client commitments are clearly communicated and effectively delivered.</span></p><br><span>Key Responsibilities</span><span>Client Relationship &amp; Portfolio Management</span><ul><li><p><span>Own the day-to-day relationship for an assigned portfolio of clients.</span></p><br></li><li><p><span>Act as the primary coordination point between clients and KALAM's internal teams.</span></p><br></li><li><p><span>Develop a deep understanding of each client's business, operating model, requirements, priorities, and contractual commitments.</span></p><br></li><li><p><span>Build trusted professional relationships with stakeholders at different organizational levels.</span></p><br></li><li><p><span>Maintain proactive and regular communication with clients.</span></p><br></li><li><p><span>Ensure clients receive accurate, professional, consistent, and timely communication.</span></p><br></li><li><p><span>Monitor overall account health and proactively identify potential risks and opportunities.</span></p><br></li></ul><span>Client Experience &amp; Retention</span><ul><li><p><span>Monitor client satisfaction and the overall client experience across assigned accounts.</span></p><br></li><li><p><span>Identify early signs of dissatisfaction, service concerns, relationship deterioration, or potential churn.</span></p><br></li><li><p><span>Coordinate proactive actions with internal teams before issues escalate.</span></p><br></li><li><p><span>Support client retention and renewal activities.</span></p><br></li><li><p><span>Gather, document, and communicate client feedback to relevant stakeholders.</span></p><br></li><li><p><span>Help strengthen relationships that position KALAM as a trusted long-term business partner.</span></p><br></li></ul><span>Complaint &amp; Escalation Management</span><ul><li><p><span>Own client complaints and escalations from acknowledgment through resolution and closure.</span></p><br></li><li><p><span>Assess issue urgency, severity, and business impact.</span></p><br></li><li><p><span>Coordinate with Operations, Service Delivery, Quality, Finance, Technology, and other relevant teams to resolve issues.</span></p><br></li><li><p><span>Keep clients informed throughout the resolution process.</span></p><br></li><li><p><span>Follow up on agreed actions and ensure commitments are completed.</span></p><br></li><li><p><span>Support root-cause analysis to help prevent recurring issues.</span></p><br></li><li><p><span>Escalate major relationship, service, contractual, or financial risks when required.</span></p><br></li></ul><span>Account Growth &amp; Commercial Opportunities</span><ul><li><p><span>Identify potential opportunities for account expansion, upselling, cross-selling, and additional services.</span></p><br></li><li><p><span>Understand changing client requirements and translate them into potential business opportunities.</span></p><br></li><li><p><span>Qualify potential opportunities before escalating them to the Senior Client Relations Manager and/or Business Development team.</span></p><br></li><li><p><span>Provide relevant client and account intelligence to support opportunity development.</span></p><br></li><li><p><span>Coordinate internally to confirm operational feasibility before commitments are made.</span></p><br></li><li><p><span>Support proposals, renewals, and account expansion discussions.</span></p><br></li><li><p><span>Maintain ownership of the overall client relationship while senior management or Business Development leads final commercial negotiations.</span></p><br></li></ul><span>Renewals &amp; Contract Support</span><ul><li><p><span>Monitor upcoming contract renewals and begin preparations well in advance.</span></p><br></li><li><p><span>Review client satisfaction, account performance, risks, outstanding issues, and potential growth opportunities before renewal discussions.</span></p><br></li><li><p><span>Coordinate required information with internal stakeholders.</span></p><br></li><li><p><span>Support renewal negotiations and discussions.</span></p><br></li><li><p><span>Ensure agreed contractual changes and client commitments are clearly communicated internally.</span></p><br></li></ul><span>Financial &amp; Collection Support</span><ul><li><p><span>Maintain awareness of the financial status of assigned client accounts.</span></p><br></li><li><p><span>Coordinate with Finance regarding overdue invoices and collection priorities.</span></p><br></li><li><p><span>Follow up professionally with clients regarding outstanding balances.</span></p><br></li><li><p><span>Escalate payment disputes, recurring collection issues, or financial risks when needed.</span></p><br></li><li><p><span>Coordinate with Finance to resolve client queries related to invoices.</span></p><br></li></ul><span>Client Intelligence &amp; Forecasting</span><ul><li><p><span>Maintain accurate and up-to-date information on assigned accounts.</span></p><br></li><li><p><span>Track changes in client demand, expected volumes, service requirements, business conditions, and expansion plans.</span></p><br></li><li><p><span>Share relevant client insights with Operations, Planning &amp; Control, Finance, Business Development, and other stakeholders.</span></p><br></li><li><p><span>Support operational and commercial forecasting through timely client intelligence.</span></p><br></li><li><p><span>Identify relevant market or competitor information obtained through client interactions.</span></p><br></li></ul><span>Cross-Functional Coordination</span><ul><li><p><span>Collaborate closely with Service Delivery, Operations, Planning &amp; Control, Quality, Finance, Business Development, Technology, and other departments.</span></p><br></li><li><p><span>Translate client requirements into clear and actionable internal information.</span></p><br></li><li><p><span>Ensure internal stakeholders understand client priorities and commitments.</span></p><br></li><li><p><span>Coordinate cross-functional actions related to assigned accounts.</span></p><br></li><li><p><span>Follow up on delays, gaps, conflicting information, or unresolved actions that may affect the client relationship.</span></p><br></li><li><p><span>Ensure external commitments remain aligned with KALAM's operational capabilities.</span></p><br></li></ul><span>Qualifications &amp; Experience</span><span>Education</span><ul><li><p><span>Bachelor's degree in Business Administration, Management, Marketing, Communications, or a related field.</span></p><br></li></ul><span>Experience</span><ul><li><p><span><strong>3–4 years of relevant professional experience.</strong></span></p><br></li><li><p><span>At least <strong>2–3 years of experience in Client Relations, Account Management, Customer Success, Service Delivery, BPO, or a similar client-facing role.</strong></span></p><br></li><li><p><span>Proven experience managing multiple client accounts or stakeholder relationships simultaneously.</span></p><br></li><li><p><span>Previous experience within <strong>BPO, outsourcing, interpretation, contact centers, customer experience, or professional services</strong> is highly preferred.</span></p><br></li></ul><span>Key Competencies</span><ul><li><p><span>Client Relationship Management</span></p><br></li><li><p><span>Account Management</span></p><br></li><li><p><span>Customer Success &amp; Retention</span></p><br></li><li><p><span>Complaint &amp; Escalation Management</span></p><br></li><li><p><span>Stakeholder Management</span></p><br></li><li><p><span>Cross-Functional Coordination</span></p><br></li><li><p><span>Business Development &amp; Account Growth</span></p><br></li><li><p><span>Negotiation &amp; Commercial Awareness</span></p><br></li><li><p><span>Problem Solving</span></p><br></li><li><p><span>Communication &amp; Presentation Skills</span></p><br></li><li><p><span>Client Reporting &amp; Account Intelligence</span></p><br></li><li><p><span>Time Management &amp; Prioritization</span></p><br></li></ul><span>Why Join KALAM?</span><p><span>KALAM provides language and business-process solutions to organizations across international markets, with services covering areas such as remote interpretation, customer experience management, shared services, and digital CX.</span></p><br><p><span>If you are passionate about building strong client partnerships, solving complex challenges, and contributing to long-term account growth, we would like to hear from you.</span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Executive Account Specialist role promotes a product to community practices and health systems. Customer accounts may include community/private practices, community-based hospitals, academic medical centers, and government accounts (military treatment facilities and/or Veteran’s Affairs Medical Centers). The Account Specialist develops and maintains relationships with various accounts/departments such as neurology, pain medicine, physical medicine and rehabilitation, primary care, and pharmacy. Or in Urology, specialists such as urology, urogynecology, obstetrics and gynecology, female pelvic medicine, ambulatory surgical centers, and reconstructive surgery.</p><br><p>Responsibilities</p><br><p>Promote a product to meet/exceed sales goals in community/private practices as well as hospitals/health systems.</p><br><ul><li>Comply with all company policies, required reports, requests and promotional compliance and effectively manages AbbVie field assets.</li><li>Identify/uncover customer needs (training, clinical, operational, reimbursement) and address with appropriate AbbVie resources.</li><li>Expert delivery of anatomical/procedural information and training, including the appropriate use of anatomical terminology to train injection paradigms/postures while highlighting various anatomical and injection insights and considerations.</li><li>Provide education and clinical/injection training for residents, fellows, and other key hospital personnel.</li><li>Collaborate with other Account Specialist to promote the product for approved indications and execute individual, department, or group resident/fellow trainings within hospital/health system accounts.</li><li>Effectively utilize AbbVie's sales and data resources to enhance productivity and growth of AbbVie products while implementing U.S. Marketing Plan.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of technical experience with three (3) or more years of experience within sales preferred and a high school diploma/GED required</li><li>Ability to manage a complex sell, learn procedural, technical, clinical, and anatomical information quickly and communicate/present/train to a variety of audiences</li><li>Ability to manage a complex sell, learn procedural, technical, clinical, and anatomical information quickly and communicate/present/train to a variety of audiences</li><li>Ability to lift/pull 25–100 lb. training models and meet necessary hospital credentialing/vaccination requirements</li><li>Ability to lift/pull 25–100 lb. training models and meet necessary hospital credentialing/vaccination requirements</li><li>Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings</li><li>Documented history of strong sales performance, preferably in a clinical/technical/consultative sales role with multiple decision makers is preferred.</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Executive Account Specialist role promotes a product to community practices and health systems. Customer accounts may include community/private practices, community-based hospitals, academic medical centers, and government accounts (military treatment facilities and/or Veteran’s Affairs Medical Centers). The Account Specialist develops and maintains relationships with various accounts/departments such as neurology, pain medicine, physical medicine and rehabilitation, primary care, and pharmacy. Or in Urology, specialists such as urology, urogynecology, obstetrics and gynecology, female pelvic medicine, ambulatory surgical centers, and reconstructive surgery.</p><br><p>Responsibilities</p><br><p>Promote a product to meet/exceed sales goals in community/private practices as well as hospitals/health systems.</p><br><ul><li>Comply with all company policies, required reports, requests and promotional compliance and effectively manages AbbVie field assets.</li><li>Identify/uncover customer needs (training, clinical, operational, reimbursement) and address with appropriate AbbVie resources.</li><li>Expert delivery of anatomical/procedural information and training, including the appropriate use of anatomical terminology to train injection paradigms/postures while highlighting various anatomical and injection insights and considerations.</li><li>Provide education and clinical/injection training for residents, fellows, and other key hospital personnel.</li><li>Collaborate with other Account Specialist to promote the product for approved indications and execute individual, department, or group resident/fellow trainings within hospital/health system accounts.</li><li>Effectively utilize AbbVie's sales and data resources to enhance productivity and growth of AbbVie products while implementing U.S. Marketing Plan.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of technical experience with three (3) or more years of experience within sales preferred and a high school diploma/GED required</li><li>Ability to manage a complex sell, learn procedural, technical, clinical, and anatomical information quickly and communicate/present/train to a variety of audiences</li><li>Ability to manage a complex sell, learn procedural, technical, clinical, and anatomical information quickly and communicate/present/train to a variety of audiences</li><li>Ability to lift/pull 25–100 lb. training models and meet necessary hospital credentialing/vaccination requirements</li><li>Ability to lift/pull 25–100 lb. training models and meet necessary hospital credentialing/vaccination requirements</li><li>Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings</li><li>Documented history of strong sales performance, preferably in a clinical/technical/consultative sales role with multiple decision makers is preferred.</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<strong>WE’RE HIRING! </strong>Customer Acquisition Specialist | English Speaker <br><br> <strong>Nasr City,</strong> <strong>Cairo, Egypt | On-site<br><br></strong> <strong>Ready to turn your communication skills into real results?<br><br></strong>Join our growing team, connect with international customers, close deals, and boost your earnings with attractive commissions!<br><br><strong> What We’re Looking For<br><br></strong><ul><li>3 months – 1 year of Sales / Telesales experience</li><li>English level B1+ or above</li><li>Strong communication and persuasion skills</li><li>Ambitious, confident, and target-driven</li><li>Comfortable handling sales calls in English</li><li>Own laptop available for work<br><br></li></ul><strong> What We Offer<br><br></strong><ul><li> Competitive Salary + Attractive Commission</li><li>⏰ Flexible Working Hours</li><li> Friday & Saturday Off</li><li> Social & Medical Insurance</li><li> Training & Career Growth<br><br></li></ul> <strong>Your next opportunity could be one click away! </strong> Apply now via LinkedIn Easy Apply and submit your updated CV.<br><br>#Hiring #SalesJobs #CustomerAcquisition #EnglishSpeaker #CairoJobs
<p>We are seeking a driven, self-motivated, and high-performing <strong>Real Estate Sales Specialist</strong> to join our growing team. </p><p>In this role, you will be responsible for:</p><ul><li><p>Identifying sales opportunities, managing client relationships, presenting residential/commercial properties, and closing deals.</p></li></ul><ul><li><p>The ideal candidate possesses strong negotiation skills, in-depth knowledge of the real estate market, and a commitment to providing exceptional client service.</p></li></ul><p></p><p><strong>Working Hours:</strong> 11:30 AM – 8:30 PM</p><p><strong>Working Days</strong>: Saturday to Wednesday</p><p><strong>Days Off</strong>: Thursday & Friday</p><p></p><p><strong>Requirements</strong></p><ul><li><p>Previous experience in Real Estate Sales is required.</p></li><li><p>Good knowledge of the Egyptian real estate market.</p></li><li><p>Strong communication and presentation skills.</p></li><li><p>Ability to understand clients’ needs and recommend suitable properties.</p></li><li><p>Strong negotiation skills and the ability to achieve sales targets.</p></li></ul><p></p>
<p><strong>Urban Loom</strong> is looking for an organized and proactive Customer Experience Specialist to manage customer orders, coordinate shipments, and ensure a smooth shopping experience from order confirmation to delivery and after-sales service.</p><h2>Responsibilities</h2><ul><li><p>Review and verify customer orders before shipping.</p></li><li><p>Call customers to confirm orders and delivery details.</p></li><li><p>Follow up with customers after delivery to ensure satisfaction.</p></li><li><p>Handle returns, exchanges, and customer complaints.</p></li><li><p>Coordinate with shipping companies and track deliveries.</p></li><li><p>Follow up on delayed, failed, or returned shipments.</p></li><li><p>Maintain accurate order records and prepare basic reports.</p></li></ul><p></p><p><strong>Requirements</strong></p><h2>Requirements</h2><ul><li><p>Excellent communication and customer service skills.</p></li><li><p>Good computer skills, including Excel and Google Sheets.</p></li><li><p>Strong attention to detail and follow-up skills.</p></li><li><p>Previous experience in e-commerce or customer service is preferred.</p></li><li><p>Shopify experience is a plus.</p></li></ul><p></p>
<p><strong>About the Job:</strong></p><p><br></p><p>The Customs Operation Specialist will manage customs documentation, declarations, broker coordination, inspections, shipment release, and related reporting.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p>• Review and validate customs and shipping documents before arrival.</p><p>• Coordinate declarations, permits, inspections, duty payments, and shipment release.</p><p>• Follow up with customs brokers and relevant authorities to resolve issues and avoid delays.</p><p>• Track clearance costs, shipment status, records, and customs KPIs.</p><p><br></p><p><strong>Qualifications:</strong></p><p><br></p><p>• Bachelor’s degree in Supply Chain, Logistics, Business Administration, Engineering, Finance, or a related field.</p><p>• 2–5 years of experience in customs operations, clearance, import/export, or freight forwarding.</p><p>• Knowledge of Egyptian customs procedures, Nafeza/MTS, ACID, CargoX, HS codes, shipping documents, Excel, and SAP/ERP.</p><p>• Professional command of English and Arabic.</p><p>• Automotive or manufacturing experience is preferred.</p>
<p>We are seeking a <strong>TEMENOS Payments Specialist</strong> with strong experience in <strong>TPH (Temenos Payments Hub)</strong> to support the implementation and operation of enterprise payment solutions.</p><p>The successful candidate will work closely with business, operations, and technology teams to deliver secure and scalable payment services.</p><p>Key Responsibilities</p><ul><li>Configure and support Temenos Payments Hub (TPH).</li><li>Support payment workflows and transaction processing.</li><li>Implement integrations with payment schemes and banking channels.</li><li>Support payment investigations and reconciliation processes.</li><li>Assist in testing, deployment, and production support activities.</li><li>Ensure compliance with payment standards and regulations.</li></ul><p>Required Qualifications</p><ul><li>4+ years of payments experience.</li><li>Strong hands-on experience with TPH.</li><li>Knowledge of:</li><li>SWIFT</li><li>Instant Payments</li><li>ACH</li><li>RTGS</li><li>Payment Processing</li></ul><p>Preferred Qualifications</p><ul><li>Experience in digital banking environments.</li><li>ISO 20022 knowledge.</li><li>Regulatory and compliance understanding.</li></ul>
<p>A leading educational academy is looking for a qualified and experienced Marketing Specialist to join its team.</p><p></p><ul><li><p>Develop and implement marketing campaigns.</p></li><li><p>Manage social media and digital marketing activities.</p></li><li><p>Create engaging marketing content.</p></li><li><p>Conduct market research and analyze competitors.</p></li><li><p>Track campaign performance and prepare reports.</p></li><li><p>Support events and promotional activities.</p></li></ul><p></p><p>salary : 13000<br>Two days off</p><pre><code>Medical insurance
Social insurance</code></pre><p></p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><ul><li><p>Proven previous experience in Marketing is required.</p></li><li><p>Qualified candidate with solid hands-on marketing experience.</p></li><li><p>Experience in Digital Marketing & out door marketing</p></li><li><p>Excellent communication, negotiation, and relationship-building skills.</p></li><li><p>Ability to develop and implement effective marketing strategies.</p></li><li><p>Target-oriented with strong analytical and problem-solving skills.</p></li><li><p>Ability to work effectively within a team and under pressure.</p></li><li><p>Previous experience in Education, Training, or Franchising is a plus.</p></li></ul><p></p>
<p>We're looking for a dynamic Talent Acquisition Specialist to help in building an exceptional team to one of our clients in the real estate industry!</p><p>What you'll do:</p><ul><li>Recruitment & Sourcing: Identify and attract qualified candidates for various positions across the company.</li><li>Candidate Screening: Conduct interviews, assess qualifications, and ensure a great fit for the role and company culture.</li><li>Collaboration: Work closely with hiring managers to understand staffing needs and provide recruitment solutions.</li><li>Employer Branding: Promote the company s values, culture, and career opportunities to attract the best talent.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>At least one year of experience in recruitment, preferably in real estate.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work in a fast-paced, results-driven environment.</li><li>Familiarity with various recruitment tools and platforms.</li></ul>
<ul><li><p><strong>Lead and develop the HSE strategy across the Group’s manufacturing facilities.</strong></p></li><li><p><strong>Ensure full compliance with Egyptian Labor Law, applicable environmental regulations, and international standards, including ISO 45001 and ISO 14001.</strong></p></li><li><p><strong>Oversee plant safety audits, customer/client audits, inspections, and risk assessments.</strong></p></li><li><p><strong>Manage fire protection systems, emergency response plans, and environmental monitoring programs.</strong></p></li><li><p><strong>Build a strong proactive safety culture and drive continuous improvement toward a zero-accident workplace.</strong></p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Bachelor’s degree in engineering or science.</strong></p></li><li><p><strong>5-8 years of HSE experience in heavy or process manufacturing, with at least 3 years in a supervisory or leadership role.</strong></p></li><li><p><strong>Certified Advanced HSE Specialist from the Ministry of Labor.</strong></p></li><li><p><strong>NEBOSH IGC or NEBOSH Diploma is highly preferred.</strong></p></li><li><p><strong>Strong experience in fire protection systems, furnace safety, and customer/client audits.</strong></p></li></ul><p></p>
<p>We're looking for a dynamic Talent Acquisition Specialist to help in building an exceptional team to one of our clients in the real estate industry!</p><p>What you'll do:</p><ul><li>Recruitment & Sourcing: Identify and attract qualified candidates for various positions across the company.</li><li>Candidate Screening: Conduct interviews, assess qualifications, and ensure a great fit for the role and company culture.</li><li>Collaboration: Work closely with hiring managers to understand staffing needs and provide recruitment solutions.</li><li>Employer Branding: Promote the company s values, culture, and career opportunities to attract the best talent.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>At least one year of experience in recruitment, preferably in real estate.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work in a fast-paced, results-driven environment.</li><li>Familiarity with various recruitment tools and platforms.</li></ul>
<p>This is a full-time on-site role located in New Cairo for a Customer Service Specialist . Your day-to-day responsibilities will include: Handling customer interactions with efficiency and empathy . Providing tailored solutions to meet customer needs. Ensuring a positive customer experience through effective communication and professional phone etiquette .</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Fresh Grads & Dropouts are welcome to apply!</li><li>What we re looking for: Fluency in English is a MUST (B2/C1)</li><li>Strong skills in Customer Service & Customer Support</li><li>Problem-solving , active listening , & attention to detail</li><li>Experience in a customer-facing role and familiarity with CRM tools is a plus!</li><li>Flexibility with night & overnight shifts is essential</li><li>If you re passionate about making a difference and love helping customers, we want YOU!</li></ul>