Optometrist Jobs in Egypt

???? Metaplier Is Hiring: Marketing Specialist<br>Are you a creative and results-driven marketing professional looking to make a real impact? We’re looking for a Marketing Specialist to join our growing team and help build our brand from the ground up.<br>What You’ll Do<br>* Develop and execute marketing strategies that support business growth.* Build and manage our social media presence across multiple platforms.* Create engaging content, including posts, graphics, and marketing copy.* Plan and manage digital marketing campaigns.* Monitor campaign performance and provide insights for continuous improvement.* Coordinate with internal teams to ensure consistent brand messaging.* Stay up to date with digital marketing trends and identify new opportunities.<br>Qualifications<br>* Fluent in English (written and spoken).* Proven experience in marketing, digital marketing, or social media management.* Strong content creation and copywriting skills.* Experience with platforms such as Linked In, Instagram, Facebook, and Tik Tok.* Familiarity with digital marketing tools and analytics.* Excellent communication and organizational skills.* Ability to work independently, manage multiple priorities, and meet deadlines.* A proactive mindset with strong attention to detail.<br>Nice to Have<br>* Experience with Canva or Adobe Creative Suite.* Experience running paid advertising campaigns.* Basic knowledge of SEO and email marketing.* Experience working with startups or fast-growing companies.<br>To apply, please send the following to salma.ibrahim@metaplier.com:<br>A 2–4-minute video introducing yourself and highlighting your education, relevant experience, skills, and achievements related to the position. Your expected salary and notice period.<br>Please include the position title in the email subject line.<br>We look forward to receiving your application!

Role Description This full-time, on-site Sales Specialist role is based in Damietta and focuses on driving revenue growth and strengthening customer relationships for G-Logistics. The Sales Specialist will identify and develop new business opportunities, manage existing accounts, and present logistics solutions tailored to client needs. Daily activities include conducting sales calls and meetings, preparing proposals and quotations, following up on leads, and negotiating contracts within company guidelines. The role also involves collaborating with operations and customer service teams to ensure smooth delivery of services, maintaining accurate records in the CRM system, and preparing regular sales reports and forecasts. The Sales Specialist may participate in training sessions, attend industry events, and support the continuous improvement of sales processes. Qualifications Strong Communication skills, including clear verbal and written interaction with clients and internal teams. Customer Service capabilities with a focus on relationship building, responsiveness, and client satisfaction. Proven Sales experience in B2B or logistics-related environments, with the ability to meet or exceed targets. Sales Management and Training skills to help guide, support, and develop sales initiatives and team performance. Relevant experience in logistics, transportation, or supply chain is highly beneficial. Ability to work on-site in Damietta and manage time effectively in a fast-paced environment. Proficiency with CRM tools and basic office software (e.g., spreadsheets, presentations, email). Bachelor’s degree in Business, Marketing, Logistics, or a related field, or equivalent practical experience.

Company Description Do Deal is a digital marketing company that helps businesses in Egypt and the UAE grow through creative, effective online solutions, supported by a dedicated IT team in Pakistan. The company focuses on putting clients and their businesses at the center of every strategy, emphasizing impact and measurable results. Team members collaborate closely with clients to develop tailored strategies that connect with target audiences and reflect each brand’s unique vision. Do Deal values transparency, collaboration, and trust, creating long-term partnerships built on clear communication and shared goals. The environment encourages professionals who are motivated to elevate businesses and contribute to real, data-driven success.<br>Role Description The Sales Specialist role is a full-time, on-site position based in Cairo, Egypt. The Sales Specialist will identify and qualify potential clients, present Do Deal’s digital marketing solutions, and manage the end-to-end sales cycle from initial contact to closing deals. Daily tasks include conducting client meetings and product demos, preparing proposals, following up on leads, and maintaining accurate records in CRM tools. The role involves collaborating with marketing and operations teams to align client needs with service offerings, ensuring a smooth onboarding experience. The Sales Specialist will also nurture existing client relationships, provide ongoing support, and contribute to sales forecasts and performance reporting.<br>Qualifications<br> Strong Communication skills, including clear presentation, negotiation, and active listening abilities. Proven Customer Service skills, with a focus on responsiveness, empathy, and relationship building. Demonstrated Sales skills, including lead generation, pipeline management, and deal closing. Experience in Training or coaching clients or colleagues on products, services, or processes. Background in Sales Management or coordinating sales activities, targets, and performance metrics. Previous experience in digital marketing, advertising, or Saa S sales is highly beneficial. Comfort working with CRM systems, sales analytics, and basic MS Office or Google Workspace tools. Ability to work in a fast-paced, target-driven environment and collaborate with cross-functional teams. Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience. Fluency in English and Arabic, both written and spoken, is preferred.

Company Description POWER GYM is a fitness-focused company originating from Aalst, Belgium, with a growing presence in international markets. The organization is dedicated to helping members achieve their health and wellness goals through high-quality facilities and supportive services. POWER GYM emphasizes a welcoming environment, professional staff, and member-centric programs. Team members are encouraged to contribute ideas, deliver excellent service, and support a culture of continuous improvement, making it an engaging workplace for individuals passionate about fitness and customer experience.<br>Role Description This full-time, on-site Sales Specialist role is located at POWER GYM in Giza. The Sales Specialist is responsible for engaging potential and existing members, explaining membership options, and guiding them toward suitable fitness packages. Daily tasks include handling walk-in and phone inquiries, conducting facility tours, following up on leads, and closing membership sales. The role also involves maintaining accurate sales records, collaborating with the front-desk and training teams to ensure a smooth member experience, and participating in promotional activities and local outreach. The Sales Specialist will support basic member onboarding, provide information about classes and training programs, and contribute to meeting and exceeding monthly sales targets.<br>Qualifications<br> <br>Candidates should possess strong Communication and Customer Service skills to interact effectively with prospective and existing members. Candidates should possess solid Sales and Sales Management skills to generate leads, close deals, and support membership growth. Candidates should possess Training-related skills to explain programs clearly and assist in member orientation and basic onboarding. Candidates should have good organizational and time-management abilities to handle multiple inquiries, follow-ups, and reporting tasks. Prior experience in fitness, wellness, retail, or service-oriented sales is beneficial. Comfort working in a fast-paced, member-facing environment and meeting clear performance targets is important. Basic proficiency in using computers and CRM or sales tracking tools is preferred. A high school diploma or equivalent is required; further education in business, marketing, or sports-related fields is an advantage.

Company Description RED | Real Estate Domain offers a modern, data-backed approach to real estate, serving buyers, developers, and sellers across key areas including New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. The company combines expert industry advice with statistics, technology, and curated value-added services to support informed, efficient decisions. RED leverages first-hand market information and technology applications to make the customer journey faster, easier, and more transparent. The organization maintains collaboration agreements with a wide range of credible developers such as Palm Hills, Sodic, Hassan Allam, Emaar, Ora, Orascom, City Edge, Hyde Park, Tatweer Misr, and others, covering both residential and commercial projects.<br>Role Description This is a full-time, on-site Sales Specialist role based in Cairo, Egypt. The Sales Specialist will manage the full sales cycle, including lead generation, client outreach, property presentations, and closing deals for residential and commercial projects. Responsibilities include understanding client needs, recommending suitable properties backed by data and market insights, and maintaining strong relationships with buyers, sellers, and developers. The role involves preparing proposals, coordinating property visits, updating the CRM system, and collaborating with internal teams to ensure a smooth customer experience. The Sales Specialist will also participate in sales meetings, product training, and market research to stay current on new projects, pricing, and trends.<br>Qualifications<br> Strong Communication and Customer Service skills to engage clients, build trust, and provide a high-quality, client-centered experience. Proven Sales experience, with the ability to manage the sales pipeline, meet targets, and negotiate effectively. Sales Management and Training capabilities, including supporting team performance and sharing best practices when needed. Good understanding of real estate markets, ideally within Cairo and surrounding areas, and ability to interpret data and market reports. Proficiency in using CRM tools and basic office software to track leads, activities, and performance metrics. Strong organizational and time-management skills, with the ability to handle multiple clients and projects simultaneously. Bachelor’s degree in Business, Marketing, Real Estate, or a related field is preferred. Fluency in English and Arabic, with professional, gender-neutral interpersonal skills suitable for diverse clients.

Senior Registrar – Nephrology Specialist Location: Kingdom of Saudi Arabia Department: Nephrology Position: Senior Registrar / Senior Specialist – Nephrology License Requirement: Valid SCFHS Professional Registration / License in Nephrology Job Summary We are seeking an experienced Senior Registrar / Senior Specialist – Nephrology to provide high-quality inpatient and outpatient nephrology care. The successful candidate will assess and manage patients with acute and chronic kidney diseases, renal failure, electrolyte and acid-base disorders, hypertension, and dialysis-related conditions, while working collaboratively with consultants and the multidisciplinary healthcare team. A valid Saudi Commission for Health Specialties (SCFHS) professional classification and registration appropriate to the position is required. SCFHS identifies professional classification as the basis for determining the appropriate professional grade, followed by professional registration for lawful practice in Saudi Arabia. Key Responsibilities Evaluate, diagnose, and manage patients with acute and chronic renal disorders. Manage acute kidney injury (AKI), chronic kidney disease (CKD), end-stage kidney disease (ESKD), glomerular diseases, nephrotic/nephritic syndromes, and electrolyte disorders. Provide nephrology consultations for inpatient, emergency, and outpatient cases. Assess patients requiring hemodialysis and peritoneal dialysis and coordinate appropriate renal replacement therapy. Manage complications associated with dialysis and advanced kidney disease. Participate in the care of critically ill patients with renal and electrolyte abnormalities. Evaluate hypertension, including resistant and secondary hypertension. Review laboratory, imaging, and other diagnostic investigations and formulate appropriate treatment plans. Coordinate patient care with intensivists, internists, surgeons, nurses, dietitians, pharmacists, and other specialists. Participate in multidisciplinary rounds and clinical case discussions. Perform or assist with appropriate nephrology procedures according to institutional privileges and competency. Provide education and counseling to patients and families regarding kidney disease, dialysis, transplantation, medication, diet, and follow-up. Maintain accurate and timely medical documentation. Participate in clinical audits, quality improvement, patient-safety initiatives, teaching, and continuing professional development. Comply with hospital policies, Saudi healthcare regulations, infection-control standards, and professional ethics. Escalate complex cases to the Consultant Nephrologist when appropriate. Qualifications MBBS/MD or equivalent medical degree. Recognized postgraduate qualification in Internal Medicine. Recognized postgraduate qualification in Nephrology or an equivalent specialty/subspecialty qualification appropriate for Senior Registrar/Senior Specialist classification. Relevant clinical experience in nephrology. Valid SCFHS professional classification and registration/license for the applicable professional category. Current Basic Life Support (BLS) certification; ACLS may be required according to hospital policy. Good command of written and spoken English; Arabic is an advantage.

Company Description Nadinco Constructions has been delivering construction projects for more than 24 years, turning client visions and ideas into built re???? **We’re Hiring | HR Specialist**<br>**Nadinco Constructions** is looking for an experienced **HR Specialist** to join our team at a **construction site in Hurghada**.<br>???? **Location:** Hurghada, Egypt???? **Position:** HR Specialist???? **Experience:** Minimum 5 years of relevant HR experience????️ **Industry:** Construction<br>### Key Responsibilities:<br>* Manage day-to-day HR operations at the project site.* Handle employee files, contracts, attendance, leave, and personnel documentation.* Coordinate onboarding and offboarding processes.* Manage site manpower and maintain accurate employee records.* Handle employee relations and resolve day-to-day HR issues.* Coordinate with the head office regarding payroll, insurance, and employee documentation.* Manage and coordinate **employee housing arrangements**, including assigning employees to their rooms and ensuring proper settlement and accommodation.* Follow up on housing-related issues and coordinate with employees to ensure smooth accommodation arrangements.* Ensure compliance with company policies and Egyptian Labor Law.* Prepare regular HR and manpower reports.<br>### Requirements:<br>* Bachelor's degree in HR, Business Administration, or a related field.* **5+ years of experience in HR**, preferably within the construction industry.* Previous experience working on **construction/project sites** is highly preferred.* Strong knowledge of personnel and HR operations.* Experience in **employee housing/accommodation management** is a plus.* Good communication and problem-solving skills.* Ability to work independently in a site environment.* Good command of Microsoft Office, especially Excel.<br>### ???? How to Apply:<br>Please send your updated CV to:<br>???? **[hr@nadinco-eg.com](mailto:hr@nadinco-eg.com)**???? **Whats App: 01023644400**<br>Please mention **“HR Specialist – Hurghada”** in the email subject.<br>**Nadinco Constructions**Building Excellence. Delivering Quality. ????️alities. The company serves a wide range of industries and business sectors, providing exposure to diverse project types and requirements. Its teams apply extensive experience, technical know-how, and a strong commitment to quality to meet project goals. This focus on excellence and adaptability enables Nadinco Constructions to successfully manage complex challenges and unique project circumstances. Candidates joining the company can expect a professional environment that values reliability, innovation, and strong client relationships. Role Description The Human Resources Specialist is a full-time, on-site role based in Hurghada. This role is responsible for managing end-to-end recruitment processes, including drafting job postings, screening applications, scheduling interviews, and supporting onboarding activities. The specialist maintains employee records, prepares HR documentation, and assists with payroll coordination and benefits administration in line with company policies. Daily tasks include handling employee inquiries, supporting performance management cycles, and contributing to training and development initiatives. The role also involves ensuring compliance with labor regulations, helping to implement HR policies, and working closely with managers to foster a positive, safe, and inclusive work environment. Qualifications Experience in core HR functions such as recruitment, onboarding, employee relations, performance management, and HR administration. Knowledge of labor laws, HR policies, and best practices relevant to the construction or related industries. Strong communication, interpersonal, and conflict resolution skills, with the ability to build trust across all levels of the organization. Solid organizational and time-management skills, with attention to detail and the ability to handle multiple priorities. Proficiency in HR information systems (HRIS), MS Office tools, and basic data reporting and documentation. Ability to maintain confidentiality, exercise sound judgment, and work independently as well as collaboratively on-site. Bachelor’s degree in Human Resources, Business Administration, or a related field; relevant HR certifications are a plus. Previous experience in construction, engineering, or project-based environments is an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a leading provider of third-party logistics (3PL) solutions, delivering warehouse and supply chain services to a diverse range of customers. As they continue to optimize warehouse operations, they are seeking a <strong>WMS Specialist</strong> to serve as the functional expert for their Manhattan Warehouse Management System, supporting system configuration, troubleshooting, documentation, and operational excellence.</p><br>Role Overview<p>The <strong>WMS Specialist</strong> will be responsible for serving as the functional expert for the Manhattan Warehouse Management System, ensuring warehouse operations run efficiently through system configuration, operational support, troubleshooting, and documentation. The <strong>WMS Specialist</strong> will configure warehouse workflows, support warehouse users, monitor system interfaces, investigate functional issues, and collaborate with Operations teams to implement continuous improvements. This role is ideal for someone with hands-on Manhattan WMS experience who enjoys bridging warehouse operations and technology.</p><br>Location<p><strong>Fully Remote | 9:00 AM - 5:00 PM EST</strong></p><br>Key ResponsibilitiesWMS Configuration &amp; Administration<ul><li><p>Configure and maintain Manhattan WMS based on business requirements.</p><br></li><li><p>Configure warehouse processes, including putaway rules, allocation rules, slotting configuration, barcode/UPC/serial number scanning, and warehouse process workflows.</p><br></li><li><p>Implement configuration updates in collaboration with Operations teams.</p><br></li><li><p>Support continuous improvement initiatives across the WMS environment.</p><br></li></ul>System Monitoring &amp; Troubleshooting<ul><li><p>Monitor API integrations, FTP file transfers, and system interface queues.</p><br></li><li><p>Review system error logs and troubleshoot functional configuration issues before escalating when appropriate.</p><br></li><li><p>Investigate operational system issues affecting warehouse users.</p><br></li><li><p>Resolve functional issues that impact warehouse efficiency and system performance.</p><br></li></ul>Documentation &amp; User Support<ul><li><p>Create user documentation and training materials following system configuration changes.</p><br></li><li><p>Update onboarding documentation, SOPs, and warehouse process guides.</p><br></li><li><p>Provide functional guidance and support to warehouse users.</p><br></li><li><p>Ensure documentation accurately reflects current warehouse processes and system functionality.</p><br></li></ul>Cross-Functional Collaboration<ul><li><p>Work closely with Operations teams to implement configuration updates.</p><br></li><li><p>Gather business requirements and translate operational needs into WMS configurations.</p><br></li><li><p>Support process improvement initiatives that enhance warehouse productivity and system performance.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>2+ years</strong> of hands-on Manhattan WMS configuration experience.</p><br></li><li><p>Experience configuring warehouse rules and operational workflows.</p><br></li><li><p>Experience troubleshooting functional WMS issues and interpreting system error logs.</p><br></li><li><p>Experience supporting warehouse operations within a WMS environment.</p><br></li><li><p>Previous experience supporting 3PL warehouse operations is preferred.</p><br></li><li><p>Experience creating training documentation, onboarding materials, and SOPs is preferred.</p><br></li></ul>Skills<ul><li><p>Strong understanding of warehouse operations and Warehouse Management Systems.</p><br></li><li><p>Hands-on experience with <strong>Manhattan WMS</strong>.</p><br></li><li><p>Familiarity with <strong>APIs</strong>, <strong>FTP file transfers</strong>, and system interfaces.</p><br></li><li><p>Experience with <strong>Manhattan Green Screen / AS400</strong> is preferred.</p><br></li><li><p>Experience using <strong>SQL</strong> for troubleshooting and data validation is preferred.</p><br></li><li><p>Strong analytical and troubleshooting skills.</p><br></li><li><p>Excellent technical documentation and communication skills.</p><br></li><li><p>Strong collaboration and stakeholder management abilities.</p><br></li><li><p>Ability to independently investigate and resolve functional system issues.</p><br></li></ul>What Success Looks Like<ul><li><p>Manhattan WMS is accurately configured to support efficient warehouse operations.</p><br></li><li><p>Functional system issues are identified, investigated, and resolved quickly while complex technical issues are escalated appropriately.</p><br></li><li><p>Warehouse users receive clear documentation and training materials following system and process updates.</p><br></li><li><p>Configuration updates are implemented successfully in partnership with Operations teams.</p><br></li><li><p>System interfaces, file transfers, and error logs are proactively monitored to minimize operational disruptions.</p><br></li><li><p>The WMS Specialist becomes a trusted subject matter expert, driving continuous process improvements across warehouse operations.</p><br></li></ul>Opportunity<p>This is an excellent opportunity to join a leading third-party logistics organization where you'll serve as the functional expert for one of the industry's premier Warehouse Management Systems. As the <strong>WMS Specialist</strong>, you'll play a critical role in improving warehouse operations, supporting end users, and driving continuous process improvements while working at the intersection of technology and logistics.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

Company Overview GTCI Energy & Infrastructure is a growing company specializing in energy and infrastructure projects, delivering high-quality construction solutions through experienced teams and strong operational standards. The company is committed to supporting large-scale developments through efficient project planning, site operations, and strong coordination between project teams. We are looking for a Site Architecture Technical Office Team Leader to join our High Speed Train Station project in Tahta - Sohag.<br>Key Responsibilities:• Lead and supervise the Architectural Technical Office team.• Review architectural drawings, shop drawings, and technical submittals.• Coordinate between architectural, structural, and MEP disciplines.• Manage RFIs, material submittals, and technical documentation.• Ensure compliance with project specifications, codes, and contract requirements.• Monitor technical deliverables and support site execution.• Coordinate with consultants, subcontractors, and project management teams.<br>Requirements:• Bachelor’s degree in Architecture Engineering.• 7-10 years of relevant experience in technical office works.• Previous experience in team leadership is required.• Strong experience in construction/infrastructure projects.• High-Speed Train / Railway projects experience is a strong advantage.• Excellent knowledge of Auto CAD and MS Office.• Strong coordination, problem-solving, and communication skills.

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p><strong>Key responsibilities:</strong></p> <ul> <li>Perform preventive and corrective maintenance for HVAC systems.</li> <li>Diagnose and repair AC faults in guest rooms and public areas.</li> <li>Monitor system performance and ensure energy efficiency.</li> <li>Respond promptly to maintenance requests and emergencies.</li> <li>Ensure compliance with safety standards and hotel policies.</li> <li>Maintain maintenance logs and reports.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: At least a technical high school or vocational diploma.</li> <li>Experience: At least 2 years of practical experience required by the job.</li> </ul> <h4>Additional information</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>This role is responsible for leading the technical and commercial aspects of achieving integrated solutions revenue targets. You will be providing strong technical sales, overcoming technical sales objections and engaging with key technical customers’ stakeholders.</p> <h4>Who you are</h4> <ul> <li>Understand the customer business and technical requirements and objectives</li> <li>Understand and analyse RFP requirements, business needs and challenges</li> <li>Lead the opportunity assessment process</li> <li>Collaborate with account management team</li> <li>Identify and evaluate value-add alternatives, solutions to those alternatives</li> <li>Moderate the solution creation process by working with technical solution architects</li> <li>Partner with solution architecture, pricing, and delivery excellence for effort estimation and pricing</li> <li>Lead solution presentation with the client</li> <li>Adequate understanding of the laws, regulations and governance of critical deals and purchasing process and cycle</li> <li>Respond to requests for information and requests for pricing</li> <li>Work with sales personnel to provide product, business and technical knowledge in support of pre-sales activities</li> <li>Coordinate requirements and deliver proofs of concept to customers when needed</li> <li>Maintain and ensure consistency of target achievement in the VBU segment</li> <li>Provide the management with regular reports including the figures related to integrated solutions sales across all segments</li> </ul> <h4>Competencies</h4> <ul> <li>3-7 years of enterprise accounts experience</li> <li>Leads or participates in customer workshops during the sales and solution phase, and presentations and solution definitions and scoping activities during proposal submission</li> <li>Must have a proven track record of handling medium to large competitive, complex deals and successful closure</li> <li>Willingness to understand and learn new use cases and unknown technologies</li> <li>Strong personal presence, capable of engaging senior management and C-level</li> </ul> <h4>Technical skills</h4> <ul> <li>Engineering or computer science background</li> <li>Basic knowledge of system integrator diversified technologies</li> <li>Understand IT requirements and technical differentials</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.<br> Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary Natural Language Understanding (NLU) capabilities developed entirely in-house and trained on millions of multilingual conversations.<br> Our platform empowers marketing, customer support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.<br> Why This Role Matters At Lucidya, customer support is more than answering tickets - it's a critical part of the customer experience.<br> As we scale our global customer base and move towards 24/7 support coverage, we're building a world-class support function that delivers fast, knowledgeable, and proactive service.<br> As a Customer Support Specialist, you'll be the first point of contact for our customers, helping them resolve issues, navigate the platform, and ensuring every interaction leaves a positive impression.<br> You'll work closely with our Technical Support and Engineering teams, troubleshooting problems, escalating complex issues when needed, and helping us continuously improve the customer experience.<br> Your ability to communicate clearly, solve problems efficiently, and build trust with customers will have a direct impact on customer satisfaction and retention.<br> What You'll Do Serve as the first point of contact for customer inquiries across multiple channels, including live chat, email, and our ticketing platform.<br> Deliver exceptional customer support in both Arabic and English.<br> Investigate, troubleshoot, and resolve customer issues independently wherever possible.<br> Perform initial debugging and quality checks before escalating technical issues to the Technical Support team.<br> Accurately document customer interactions, troubleshooting steps, and resolutions within our ticketing system.<br> Manage customer expectations by providing clear updates, timelines, and proactive communication throughout the support process.<br> Collaborate closely with Technical Support and Engineering to ensure timely issue resolution.<br> Contribute to maintaining and improving internal knowledge base articles and support documentation.<br> Identify recurring customer issues and share feedback to improve product quality and support processes.<br> Participate in quality assurance reviews and continuously improve service standards.<br> Support our evolving 24/7 customer support operation through a rotational shift schedule, including evenings and weekends.<br> What Success Looks Like Within your first 90 days, you'll: Develop a strong understanding of the Lucidya platform, products, and customer workflows.<br> Become confident navigating our support tools and internal processes.<br> Successfully manage customer inquiries independently.<br> Demonstrate strong product knowledge and effective troubleshooting skills.<br> Build productive working relationships with Technical Support and Engineering teams.<br> Consistently achieve key customer support metrics, including First Response Time (FRT), First Contact Resolution (FCR), and Customer Satisfaction (CSAT).<br> Who You Are 2+ years of experience in a Customer Support Specialist, Customer Support Agent, or similar customer-facing support role.<br> Current experience supporting customers in a SaaS environment (required).<br> B2B SaaS experience is strongly preferred.<br> Fluent in both Arabic and English, with excellent written and verbal communication skills.<br> Comfortable explaining technical concepts to non-technical customers.<br> Strong problem-solving and analytical skills with the ability to troubleshoot customer issues independently.<br> Experience working with support and collaboration tools such as Intercom, Jira, CRM platforms, or similar ticketing systems.<br> Comfortable working across multiple systems and managing several customer conversations simultaneously.<br> Highly organized, customer-focused, and able to thrive in a fast-paced environment.<br> Bachelor's degree or equivalent qualification.<br> Nice to Have Experience supporting enterprise or government customers.<br> Familiarity with customer engagement, social listening, or customer experience platforms.<br> Experience contributing to knowledge bases or process documentation.<br> Exposure to QA processes or customer support performance metrics.<br> Why You'll Love Working Here Join one of the region's leading AI-native technology companies.<br> Work alongside talented teams building products used by leading enterprises and government organizations.<br> Help shape a growing Customer Support function with opportunities to influence processes and best practices.<br> Remote-first working environment.<br> Continuous learning and career development opportunities.<br> Collaborative, inclusive, and high-performance culture where your impact is visible.<br> Hiring Process Talent Acquisition Screening Hiring Manager Interview Practical Assessment (if applicable) Final Interview Offer</span> </div>

A well-known Company in Logistic industry located in Heliopolis is seeking an experienced Operations Specialist<br>Location in: Sheraton Heliopolis-Working hours: 9:00 AM- 5:00 PM<br>-Days off: 2 Days <br>-English level: Very Good-Computer Skills: Microsoft Office<br>Key Responsibilities:<br>relationships with lines and agents locally and internationally <br>responsible for sourcing and negotiating preferred rates with customers <br>lead and motivate the operation team, drive quality and performance <br>She will be responsible for handling clients <br>must have experience in the shipping processmust have experience in customs clearancemust have relationships with lines and agents locally and internationallywill be responsible for sourcing and negotiating preferred rates with custom lead and motivating the operation team, driving quality and performance must have experience with Nafeeza's website<br>**If your qualifications meet these criteria, kindly send your resume to +201228283222 and mention the job title " Operation" and expected net salary

Are you a people person with excellent communication skills and a passion for helping customers? We’re looking for a Customer Service Specialist to join our team and deliver an outstanding customer experience.<br><br>Job Description<br><br>Respond to customer inquiries via phone, email, and chat. Provide accurate information about products, services, and company policies. Handle customer complaints and resolve issues professionally and efficiently. Follow up with customers to ensure their concerns are resolved. Process requests, orders, returns, or other customer-related transactions. Maintain accurate records of customer interactions. Escalate complex issues to the appropriate department when necessary. Work closely with internal teams to ensure a smooth customer experience<br><br>Qualifications<br><br>Previous experience in customer service, customer support, or a similar role is preferred. Excellent verbal and written communication skills. Strong problem-solving and interpersonal skills. Customer-focused, patient, and professional attitude. Ability to work effectively under pressure and manage multiple tasks. Good computer skills and familiarity with CRM or customer service systems. Fluent in [English/Arabic/other language], if applicable

Company Description<br><br>Smart Pack is a leading plastics manufacturing company specializing in injection and blow molding. The company focuses on high-quality products, advanced manufacturing, continuous improvement, and operational excellence, providing employees with opportunities for professional growth.<br><br>Role Description<br><br>The Quality Control Specialist is responsible for inspecting raw materials, in-process products, and finished goods to ensure compliance with quality standards. The role includes conducting inspections and measurements, documenting results, reporting non-conformities, supporting audits and quality procedures, and working with production and other departments to resolve quality issues and reduce defects.<br><br>Qualifications<br>Knowledge of Quality Control, Quality Assurance, Quality Management, and Auditing. Knowledge of GMP. Experience in plastics manufacturing or industrial environments is preferred. Strong attention to detail and analytical skills. Ability to read and interpret technical specifications and measurements. Good communication and teamwork skills.<br>●Work days: Saturday to Thursday <br>●Work hours: 8 hours per shift<br>●Rotational shifts every week<br>● Residents of Damietta and Gamasa<br><br>For more details kindly contact us via Whats App on 01002631504

We’re Hiring: Junior Sales Specialist<br><br>Aqarmap is expanding its team and looking for motivated professionals to join us as Junior Sales Specialists in Egypt<br><br>This is an exciting opportunity to work on premium real estate projects in Makkah, connect with clients from around the world, and provide them with a professional and valuable investment experience.<br><br>Location: Nasr City, Cairo<br><br> Contact and follow up with local and international clients Present and explain premium real estate projects professionally Understand clients’ needs and recommend suitable investment opportunities Maintain regular follow-up until deals are successfully closed Achieve monthly sales targets<br><br>Requirements<br><br> 6 months to 1 year of Sales experience English level: B1–B2 Strong communication and negotiation skills<br><br>What We Offer<br><br> Competitive salary + performance-based bonus Opportunity to work on international real estate projects 2 days off Social insurance coverage Career growth opportunities<br><br>If you’re passionate about Sales and looking to grow your career in a professional and international environment, we’d love to hear from you<br><br>Apply now and join Aqarmap

Job Description We are looking for a Payroll Specialist to join our payroll team. The role is responsible for processing payroll accurately and on time while ensuring compliance with labor laws and company policies. Job Responsibilities:<br>Process monthly payroll for outsourced employees according to company policies and client requirements Review and verify attendance, overtime, deductions, and benefits data Ensure compliance with Egyptian labor law, tax regulations, and social insurance requirements Handle employee payroll inquiries and resolve discrepancies in a timely manner Prepare payroll reports for internal management and clients Maintain accurate payroll records and documentation Support payroll system updates and process improvements Coordinate with HR, Finance, and clients to ensure smooth payroll operations<br>Requirements:Bachelor’s degree in accounting, Finance, HR, or related field1–3 years of payroll experience Knowledge of Egyptian labor law and payroll processes Good attention to detail and accuracy Good MS Excel skills Skills:Strong organizational and problem-solving skills Ability to maintain confidentiality Team player with good communication skills

Company Description Met Life has been serving the Middle East and North Africa region for nearly 65 years, including over 23 years in Egypt, providing financial solutions for everyday life needs. As the first life insurance company to enter the Egyptian market, Met Life Egypt offers life, accident and health insurance, retirement planning, and wealth management solutions to more than one million customers. The company is recognized for its strong expertise in designing and distributing insurance plans that support long-term financial security. Met Life Egypt focuses on offering reliable guidance to help individuals and businesses meet their goals and navigate change with confidence.<br>Role Description The Sales Specialist is a full-time hybrid role based in Markaz Sohag, with a combination of on-site work and some work-from-home flexibility. In this role, the Sales Specialist will identify prospective clients, present Met Life Egypt’s insurance and financial solutions, and support customers in choosing products that meet their needs. Daily activities include managing a sales pipeline, conducting client meetings, delivering product presentations, and providing ongoing customer service and policy support. The Sales Specialist will collaborate with team members, participate in sales campaigns, and receive ongoing training to stay informed about products, market trends, and regulatory requirements. The role also involves preparing proposals, maintaining accurate records in CRM tools, and meeting individual and team sales targets in a compliant and customer-focused manner.<br>Qualifications<br> <br>Candidates should possess strong Communication and Customer Service skills to build trust, handle inquiries, and maintain long-term client relationships. Candidates should possess Sales and Sales Management capabilities to generate leads, close deals, manage pipelines, and work toward defined performance targets. Candidates should possess Training-related skills to absorb product knowledge, follow sales coaching, and share best practices with colleagues. Candidates should possess basic business and financial acumen, including understanding of insurance or banking products and the ability to explain them clearly. Candidates should possess proficiency in MS Office and CRM tools, strong time management, and organizational skills to handle multiple clients and tasks efficiently. Relevant experience in insurance, financial services, or consultative sales is beneficial; a diploma or bachelor’s degree in business, finance, or a related field is preferred. Candidates should possess the ability to work in a hybrid environment, demonstrate integrity, comply with regulatory requirements, and adapt to changing customer and market needs.

Telesales Specialist<br>Raya Academy2023 is looking for a motivated Telesales Specialist to join our team at our Nasr City Branch – Abbas El Akkad, Cairo.<br>This is a full-time, on-site position focused on contacting prospective learners, qualifying leads, promoting our training programs, and converting interested candidates into enrolled participants.<br>Role Description<br>The Telesales Specialist will be responsible for making outbound calls and handling inbound inquiries, explaining our training programs, schedules, fees, and benefits, and following up with prospective and existing learners.<br>Key responsibilities include:<br>* Contacting and following up with leads through phone calls.* Understanding learners’ needs and recommending suitable training programs.* Explaining course details, schedules, fees, and available options accurately.* Handling inquiries and addressing concerns professionally.* Qualifying leads and converting prospects into enrollments.* Maintaining accurate lead and customer records using CRM systems.* Achieving individual and team sales targets.* Coordinating with training and administration teams to ensure a smooth enrollment process.* Gathering learner feedback and contributing to the improvement of sales scripts and strategies.<br>Qualifications<br>* Minimum 6 months of Telesales/Sales experience; 1+ year of experience is preferred.* Previous experience in training centers, educational institutions, or course-selling environments is highly preferred and will be considered an advantage.* Strong Customer Service and Customer Support skills.* Excellent communication and telephone etiquette.* Strong active listening, persuasion, negotiation, follow-up, and closing skills.* Ability to understand and effectively present training programs and their benefits.* Target-oriented, organized, and able to work effectively as part of a team.* Good computer skills, including email, spreadsheets, and basic CRM systems.<br>Job Details<br>* Job Type: Full-time, On-site* Location: Raya Academy – Nasr City Branch, Abbas El Akkad, Cairo* Working Hours: 7–8 hours per day* Shift: Afternoon/Evening Shift* Expected Shift: Typically 1:00 PM–8:00 PM or 2:00 PM–9:00 PM, depending on operational requirements.* Days Off: 1 day off per week* Morning shifts are not expected for this position. Strong organizational and time-management abilities, with attention to detail and accuracy in record-keeping. Ability to work on-site in Cairo, Egypt, in a fast-paced, target-driven environment, both independently and as part of a team. Prior telesales, call center, or education-sector sales experience is preferred; a relevant diploma or bachelor’s degree is an advantage.

About the Role<br><br>We are looking for a Customer Support Agent to join our Egypt Voice Account at Huawei. In this role, you will provide high‑quality voice support to customers in the Egyptian market, troubleshooting technical and non‑technical inquiries and ensuring a seamless customer experience.<br><br>This is a dynamic role in a professional, structured environment that values accuracy, efficiency, and customer satisfaction.<br><br>---<br><br>Key Responsibilities<br><br>· Provide voice support to customers in the Egyptian market<br>· Troubleshoot and resolve technical and non‑technical inquiries<br>· Follow up on customer issues and ensure timely resolution<br>· Maintain accurate records of all customer interactions<br>· Collaborate with internal teams to enhance customer experience<br><br>---<br><br>Qualifications<br><br>· Bachelor's degree (Technical graduates are preferred)<br>· English Level: B1 (Required)<br>· Strong communication and problem‑solving skills<br>· Ability to work in a structured, target‑driven environment<br>· Flexibility to work rotational shifts<br><br>---<br><br>What We Offer<br><br>· Competitive base salary:<br> · Technical: Up to 10,000 EGP<br> · Non‑Technical: Up to 9,100 EGP<br>· Monthly performance incentives – up to 3,500 EGP<br>· Attendance bonus – 500 EGP per month<br>· Rotational shifts (last shift ends at 9 PM)<br>· 2 rotational days off per week<br>· Social & Medical Insurance<br>· Paid training program<br>· Career growth opportunities within a leading international group<br>· Prime location: Maadi, Cairo