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Company Description Marketopia for Software & Marketing is an Alexandria-based growth company that helps businesses expand through integrated digital solutions. The organization specializes in digital marketing, software development, business automation, websites, mobile apps, paid advertising, and AI-powered growth systems. By combining technology and marketing expertise, Marketopia delivers tailored strategies that drive measurable performance and customer engagement. Team members work in a dynamic environment with diverse clients across industries, contributing to innovative projects that support business growth.<br>Role Description The Sales Marketing Manager is a full-time, on-site role based in Alexandria, Egypt, responsible for leading sales and marketing efforts to drive business growth. This role involves developing and executing marketing strategies, managing paid advertising campaigns, and coordinating digital marketing initiatives to generate leads and strengthen brand awareness. The manager will oversee sales pipelines, nurture client relationships, prepare proposals, and negotiate contracts to meet revenue targets. Daily tasks include analyzing market trends and performance data, collaborating with internal technical and creative teams, and reporting on campaign results and sales activities. The role also requires mentoring team members, optimizing processes, and contributing to new service offerings aligned with Marketopia’s digital and software solutions.<br>Qualifications<br> <br>Proven experience in sales and marketing management, ideally within digital marketing, software, or technology services. Strong skills in developing marketing strategies, managing campaigns, and driving lead generation and customer acquisition. Ability to build and manage client relationships, negotiate contracts, and consistently achieve sales targets. Competence in using digital marketing tools, CRM platforms, and analytics solutions to monitor performance and optimize results. Excellent communication, presentation, and interpersonal skills, with the ability to collaborate across multidisciplinary teams. Strong analytical and problem-solving abilities, with a data-driven approach to decision-making. Bachelor’s degree in Marketing, Business Administration, or a related field; relevant professional certifications are an advantage. Fluency in English and Arabic, and the ability to work on-site in Alexandria, Egypt.

Key Responsibilities Develop and implement product/brand marketing strategies aligned with company objectives and revenue targets. Identify target markets and customer segments and develop appropriate marketing approaches. Prepare and execute the annual marketing plan and related activities. Conduct market research and competitor analysis to identify market opportunities and support strategic decisions. Develop strategies to improve existing products, increase market penetration, and drive sales and revenue growth. Prepare and manage the marketing budget and monitor spending against approved plans. Work closely with the Sales team to ensure alignment between marketing strategies and field execution. Conduct double visits, coaching activities, and other field-related activities according to business needs. Analyze and develop IMS data in coordination with the Sales team to evaluate market performance and identify growth opportunities. Monitor marketing activities and prepare performance reports, insights, and recommendations for senior management. Coordinate with external agencies and service providers for PR, media, AV materials, branding, standalone meetings, and group meetings. Plan and manage conferences, cycle meetings, and meetings with doctors/healthcare professionals. Manage corporate and brand communications and ensure consistent brand positioning. Support the Marketing team in achieving departmental objectives and business targets. Develop marketing initiatives focused on revenue optimization and brand growth. Requirements3–4 years of experience in the same title as Product Manager or Brand Manager within the pharmaceutical industry. CNS therapeutic area experience is required/preferred as the primary target. Candidates with Orthopedic therapeutic area experience are also acceptable. Strong experience in pharmaceutical product/brand management. Hands-on experience with marketing strategy, annual marketing plans, product positioning, and competitor analysis. Good understanding of IMS data and pharmaceutical market analysis. Experience working closely with Sales teams and field forces. Experience managing conferences, cycle meetings, doctor-related activities, agencies, and branding initiatives.

Since 2003, Smart Gym has been a leading brand name in the Fitness Industry. With over 23 years of success, We've built a solid reputation through dedication, consistency and premium service delivery. We proudly operate 11 branches across Nasr City, Heliopolis, Sheraton & New Cairo, serving thousands of loyal members every day.<br>We’re currently looking for a dynamic Customer Experience Manager to lead customer engagement, ensuring the highest level of satisfaction and service excellence across all customer touchpoints. This role requires a hands-on leader with strong communication, problem-solving, and people management skills.<br>Key Responsibilities:-Build and maintain strong relationships with clients to ensure long-term satisfaction and retention.- Handle escalated customer issues with professionalism and efficiency.-Supervise day-to-day operations, ensuring smooth workflow and high service standards.- Set performance goals and KPIs for team members and monitor results.- Train, mentor, and motivate the team to deliver exceptional service.- Develop and implement customer service policies and procedures.- Collaborate with other departments (sales, operations, etc.) to ensure a seamless customer experience.- Analyze customer feedback and complaints to improve service quality.- Prepare and present regular reports on service performance to management.<br>Requirements:- Bachelor’s degree in Business Administration or a related field.- 3-5 years of experience as a Customer Experience Manager or a similar role.- Strong leadership, communication, and interpersonal skills.- Experience in handling complaints and conflict resolution.- Ability to work under pressure and manage a team effectively.<br>What We Offer:- Competitive salary + performance-based bonuses.- Medical & social insurance.- Free Gym Membership- Growth opportunities within a fast-expanding company.- A supportive and dynamic work environment.<br>If you're passionate about making an impact, growing your career and being part of a well-established yet forward-thinking company, then Smart Gym is the place for you.<br> You can also apply by sending your CV through email Hr.manager@smartgym4all.com

About the Role We are seeking an experienced Software Project Manager – Core Banking to lead the planning and delivery of critical software initiatives related to our core banking systems and digital banking platform. The ideal candidate will have strong experience managing complex software projects within the banking or financial services industry, coordinating cross-functional technical teams, and ensuring successful delivery of enterprise-scale systems. You will work closely with engineering teams, product managers, and business stakeholders to deliver scalable and secure solutions aligned with banking standards and regulatory requirements. Key Responsibilities Project Management Lead end-to-end delivery of core banking software projects. Define project scope, timelines, resources, and deliverables. Ensure projects are delivered on time, within scope, and within budget. Stakeholder Coordination Collaborate with product managers, engineers, and business stakeholders to align on project objectives. Facilitate communication between technical teams and business units. Delivery & Execution Manage software development lifecycle from requirements gathering to deployment. Monitor project milestones, risks, and dependencies. Risk & Compliance Identify project risks and implement mitigation strategies. Ensure alignment with banking regulations and security standards. Reporting Provide regular updates on project progress, risks, and performance to leadership. Required Qualifications Experience Minimum 5+ years of experience in software project management Proven experience delivering enterprise software projects Technical Understanding Strong understanding of software development lifecycle (SDLC) Experience working with engineering and product teams Methodologies Experience managing projects using Agile, Scrum, or hybrid delivery models Professional Skills Strong leadership and stakeholder management skills Excellent communication and organizational abilities Strong analytical and problem-solving skills Preferred Qualifications Experience working with core banking systems such as Temenos T24Oracle FLEXCUBEExperience in digital banking or fintech environments Experience managing large-scale banking transformation projects Project management certifications such as PMP or PRINCE2

???? We’re Hiring: B2B Sales Manager We are looking for an experienced, results-driven B2B Sales Manager with a minimum of 5 years of proven sales experience to lead, develop, and scale our sales operation. This is a hands-on leadership position. We need someone who understands how to build a modern outbound sales engine, lead a team, personally contribute to closing deals, and aggressively leverage AI and automation to improve sales performance. Key Responsibilities<br>???? AI-Powered Sales Implement AI tools throughout the sales process to improve prospecting, lead research, outreach, follow-ups, sales coaching, and reporting. Identify opportunities to automate repetitive sales activities while improving personalization and conversion. Train the sales team to effectively use AI as part of their daily workflow.<br>???? Sales Team Leadership Lead, coach, train, and evaluate the sales team. Establish clear individual and team KPIs. Conduct call reviews, pipeline reviews, and performance evaluations. Identify performance gaps and implement improvement plans. Build a culture focused on accountability, continuous improvement, and results.<br>???? B2B Sales & Closing Manage the complete B2B sales cycle from prospecting through negotiation and closing. Personally participate in high-value and strategic sales conversations. Develop strong discovery, presentation, objection-handling, negotiation, and closing processes. Improve conversion rates throughout the sales funnel.<br>???? Cold Calling & Outbound Sales Build and continuously improve cold-calling strategies. Develop calling scripts, objection-handling frameworks, and follow-up sequences. Coach the sales team through real call reviews and role-playing. Comfortable personally picking up the phone and speaking with prospects when needed.<br>???? Email Outreach & Lead Generation Build scalable outbound email campaigns. Develop effective cold-email messaging and multi-touch follow-up sequences. Improve targeting, personalization, reply rates, and booked-meeting rates. Coordinate prospecting across email, phone, Linked In, and other B2B channels.<br>What We’re Looking For Excellent English communication skills, both written and verbal, with the ability to confidently handle professional B2B conversations, cold calls, presentations, negotiations, and email outreach.8+ years of B2B sales experience, preferably including sales management. Strong and verifiable experience closing B2B deals. Excellent cold-calling and outbound prospecting skills. Strong experience with cold-email outreach and sales funnels. Proven ability to lead, coach, evaluate, and improve a sales team. Strong understanding of CRM systems, sales pipelines, KPIs, and forecasting. Comfortable experimenting with and implementing AI sales tools, automation, and new technology. Excellent communication, negotiation, and presentation skills. Highly analytical, competitive, and performance-oriented. Comfortable working in a fully remote environment and managing a remote sales team. Able to consistently work 8:00 AM – 5:00 PM Central Time (CST/CT) and be fully available during core business hours.<br>What Will Make You Stand Out We are especially interested in candidates who can demonstrate how they have used AI, automation, data, or technology to increase sales productivity or conversion rates. We don't want a manager who simply watches reports. We want someone who can build the strategy, coach the team, make the calls, improve the outreach, negotiate the deal, and close the business.???? Interested? Apply now and tell us about the B2B sales team you've led, the results you've achieved, and how you're currently using AI in your sales process.

<p>About the Role We are seeking a highly motivated and results-oriented Business Development Manager to join our growing team in Egypt. The ideal candidate will have a proven track record in SaaS sales , experience working within startup environments , and a strong understanding of the GCC market . This role is ideal for a hunter who thrives in fast-paced environments, enjoys building new business opportunities, and has experience selling technology solutions to clients across Saudi Arabia, UAE, Qatar, Kuwait, Bahrain, and Oman.</p><p>Key Responsibilities</p><ul><li>Identify and develop new business opportunities across the GCC region.</li><li>Build and maintain a healthy pipeline of enterprise and mid-market clients.</li><li>Manage the complete B2B sales cycle, from lead generation to contract signing.</li><li>Conduct client meetings, product demonstrations, and business presentations.</li><li>Develop strong relationships with C-level executives and key decision-makers.</li><li>Negotiate commercial agreements and close high-value deals.</li><li>Collaborate with Marketing, Product, and Customer Success teams to achieve business objectives.</li><li>Maintain accurate sales forecasts and pipeline updates using CRM tools.</li><li>Analyze market trends, competitor activities, and customer needs to identify growth opportunities.</li><li>Consistently achieve and exceed sales and revenue targets.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Marketing, or a related field.</li><li>5+ years of Business Development or Enterprise Sales experience.</li><li>Proven experience selling SaaS or cloud-based solutions.</li><li>Previous experience in a startup or fast-growing technology company.</li><li>Strong experience selling to GCC clients, particularly Saudi Arabia and the UAE.</li><li>Demonstrated success in acquiring new customers and closing enterprise deals.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Experience using CRM platforms such as HubSpot, Salesforce, Zoho, or similar.</li><li>Fluent English is required; Arabic is highly preferred.</li><li>Willingness to travel within the GCC when required.</li></ul><p>Preferred Qualifications</p><ul><li>Existing network of decision-makers across the GCC.</li><li>Experience selling AI, HRTech, FinTech, ERP, CRM, Digital Transformation, or Enterprise Software solutions.</li><li>Experience working with subscription-based business models.</li></ul>

<p>Envision Employment Solutions is currently looking for a Complaints Handling Unit Manager for one of our partners, a leading Digital Bank! THE ROLE You own how the digital bank puts things right. When a customer complaints, the process that resolves it fairly and on time is yours, and so is the harder job of finding why the complaint happened and fixing it at the source. In a bank the regulator watches closely, you are the one who keeps the digital bank honest with its customers and defensible with the CBE.</p><p>WHAT YOU LL DO</p><ul><li>Own complaint handling end to end, from intake and investigation through to fair, timely resolution</li><li>Hold the function to CBE consumer protection regulations and the applicable complaint handling frameworks</li><li>Manage regulatory escalations and coordinate the digital bank s formal responses to official complaints</li><li>Analyze complaint trends, run root cause analysis and drive remediation across the business units that caused them</li><li>Report complaint trends, resolution times and regulatory exposure to leadership with the details they can act on</li><li>Coach and manage the Complaints Handling Analysts to meet quality and timeliness targets</li></ul><p><strong>Desired Candidate Profile</strong></p><p>WHAT WE RE LOOKING FOR</p><ul><li>5 to 8 years in complaints management or customer operations in a regulated financial institution</li><li>Strong knowledge of CBE consumer protection regulations and complaint handling frameworks</li><li>Experience managing regulatory interactions and formal complaint responses</li><li>The analytical skill to identify trends and turn them into root cause remediation</li><li>High attention to detail and strong written communication</li></ul><p>YOU LL THRIVE HERE IF YOU</p><ul><li>You believe a complaint is a gift, because it tells you exactly what to fix</li><li>You d rather remove the cause than resolve the same complaint twice</li><li>You hold fairness and timeliness together, never one at the cost of the other</li><li>You want to build the function that keeps a bank honest with its customers</li></ul>

<p>Envision Employment Solutions is currently looking for a Card &amp; Payment Operations Manager for one of our partners, a leading Digital Bank!</p><p>THE ROLE</p><p>You make sure the money moves and the numbers add up. Every card the digital bank issues, every payment it processes, every dispute and chargeback runs through the operation you lead, and one mistake here is one a customer feels immediately. In a bank built for everyday money, you own the machinery that must work every single time.</p><p>WHAT YOU LL DO</p><p>Oversee card operations end to end, from issuance and lifecycle management to customer request fulfilment</p><p>Run payment operations, including transaction processing, exception handling, reconciliation, disputes, chargebacks and payment recovery</p><p>Lead the card and payment operations analysts to SLAs, procedures and quality standards, and review the escalated high risk, fraud related and customer impacting cases yourself</p><p>Hold the operation to Visa and Mastercard scheme rules, payment network requirements, regulatory obligations and internal controls</p><p>Investigate the root cause of recurring issues and put corrective actions and automation in place</p><p>Coordinate with technology, fraud, compliance and external partners to keep service delivery and reconciliation clean</p><p><strong>Desired Candidate Profile</strong></p><p>WHAT WE RE LOOKING FOR</p><p>5 to 8 years in card or payment operations within a bank or fintech</p><p>Strong command of card scheme rules, and the payment rails beneath them</p><p>Hands on experience running chargeback and dispute resolution</p><p>Familiarity with core banking and card management systems</p><p>A strong operational risk awareness and control mindset</p><p>YOU LL THRIVE HERE IF YOU</p><p>You believe an operation that works quietly every time beats one that impresses when it is watched</p><p>You d rather fix the root cause of a recurring exception than reconcile it again next month</p><p>You read a scheme rule as an operational control, not a formality</p><p>You feel a failed transaction the way the customer does</p>

<p>Sutherland is seeking an experienced Team Manager to join one of our growing Travel programs based onsite in Cairo. We're looking for a leader with a passion for travel along with strong sales leadership experience!</p><p>What You ll Do:</p><ul><li>Lead a team of full-cycle consultative luxury sales consultants</li><li>Coach, mentor &amp; develop your team to meet &amp; exceed sales/revenue targets.</li><li>Set the path to success by managing performance and service quality to guarantee customer satisfaction</li><li>Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations</li><li>Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line</li><li>Identify the training needs that will equip the staff with fundamental skills and knowledge</li><li>Have a thorough understanding of the various system tools and operational procedures utilized within the program</li><li>Collaborate with stakeholders on a regular basis for changes on promotions and updates</li><li>Conduct all defined and required process compliance and adherence to all team members, partners and third-party providers</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>What You ll Need:</p><ul><li>2+ years of consultative sales leadership experience in travel, ideally with luxury / high-ticket clients (e.g., travel agency, tour operator, hotel, cruise, or airline companies)</li><li>GDS experience will be a plus (Sabre/Amadeus)</li><li>Ability to coach, mentor and develop a team in order to successfully close complex sales and exceed revenue targets (to include up-selling)</li><li>Deep passion for travel and strong destination knowledge with a desire to help others explore the world</li><li>Polished, articulate communicator with emotional intelligence and active listening skills</li><li>Strong organization and high attention to detail to manage multiple journeys simultaneously</li><li>Self-motivated and performance-driven leadership experience</li><li>Comfortable in a dynamic, fast-paced, collaborative environment</li></ul>

<p>About the Role We are seeking an energetic, strategically minded Partnership Manager to join our growing Food &amp; Beverage brand based in Heliopolis. In this key role, you will lead our growth initiatives by establishing, nurturing, and expanding high-value strategic partnerships across Egypt s vibrant culinary, retail, and corporate sectors. If you thrive on building win-win relationships, expanding brand reach, and driving revenue through collaborative business deals, we want to meet you. Key Responsibilities Strategic Partner Acquisition: Identify and secure new cross-promotional, corporate, supplier, and co-branding opportunities within the F&amp;B, hospitality, and retail ecosystems. Relationship Management: Maintain and deepen relationships with current venue partners, delivery platforms, event organizers, and corporate clients. Deal Negotiation &amp; Contracting: Structure, negotiate, and finalize commercial terms and partnership agreements to ensure strong ROI. Event &amp; Activation Sponsorships: Collaborate with local event organizers and lifestyle brands in Heliopolis and surrounding areas to showcase our offerings. Cross-Functional Collaboration: Partner with our Marketing, Operations, and Culinary teams to ensure seamless execution of partnership campaigns. Performance Tracking: Monitor, analyze, and report on campaign KPIs, sales uplift, and partnership effectiveness to optimize future deals.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience: 3 5 years of proven experience in business development, account management, or partnership roles (preference given to background in F&amp;B, retail, or hospitality). Local Market Knowledge: Deep understanding of the Egyptian F&amp;B landscape, consumer behavior, and network in Heliopolis / Greater Cairo. Communication Skills: Excellent verbal, written, and negotiation skills in both Arabic and English. Results-Oriented: Demonstrated track record of closing commercial agreements and achieving growth targets. Analytical Mindset: Comfortable using sales data and metrics to evaluate deal success and negotiate win-win terms.</p>

 Job Summary The Group Logistics Manager is responsible for developing, managing, and optimizing the organization's logistics and supply chain operations across multiple business units, regions, or subsidiaries. This role ensures the efficient movement, storage, and distribution of goods while maintaining high service levels, controlling costs, ensuring regulatory compliance, and supporting business growth. Key Responsibilities Develop and implement group-wide logistics strategies aligned with business objectives.Manage transportation, warehousing, inventory movement, and distribution across all locations.Optimize logistics networks to improve efficiency, reduce costs, and enhance customer service.Monitor logistics performance through KPIs such as on-time delivery, transportation costs, warehouse productivity, and inventory accuracy.Negotiate and manage contracts with freight forwarders, carriers, third-party logistics (3PL) providers, and warehouse operators.Ensure compliance with local and international transportation regulations, customs requirements, and safety standards.Collaborate with procurement, manufacturing, sales, finance, and customer service teams to ensure smooth supply chain operations.Lead logistics budgeting, forecasting, and cost control initiatives.Identify and implement continuous improvement projects using Lean, Six Sigma, or other operational excellence methodologies.Manage logistics risks and develop contingency plans for supply disruptions.Oversee warehouse operations, inventory control, and stock accuracy.Drive digital transformation through logistics systems such as ERP, WMS, and TMS.Prepare management reports and present logistics performance to senior leadership.Lead, coach, and develop logistics managers and teams across multiple sites.Ensure adherence to company policies, health and safety requirements, and environmental standards. Qualifications Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Engineering, or a related field..Professional certifications such as CSCP, CLTD, or CPSM are preferred Required Skills Strategic planning and executionSupply chain and logistics optimizationBudget and cost managementVendor and contract managementLeadership and people managementData analysis and KPI reportingERP, WMS, and TMS systems proficiencyProject managementRisk managementNegotiation and communication skillsProblem-solving and decision-making<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for an Infrastructure Operations &amp; Management Manager for one of our partners, a leading Digital Bank!<br> Job Summary The Infrastructure Operations &amp; Management Manager is responsible for the provisioning, operation, and resilience of the Bank's core infrastructure, including servers, storage, networks, and data centers.<br> This role ensures that staging, production, and testing environments are reliably hosted and available, and that the Bank's disaster recovery and backup capabilities meet business continuity requirements.<br> Responsibilities Provision and manage staging, production, and data center environments, including hosting of testing environments for systems under development.<br> Own the hosting, management, and operation of the Bank's data centers.<br> Operate and maintain core infrastructure, including servers, operating systems, storage, and networks.<br> Manage and operate storage and backup systems, ensuring data integrity and recoverability.<br> Ensure availability, resilience, and capacity planning across all environments to meet current and future business needs.<br> Own backup execution, recovery readiness, and disaster recovery (DR) capabilities, including regular DR testing.<br> Manage infrastructure patching, capacity upgrades, and lifecycle management of hardware and systems.<br> Coordinate with security teams to ensure infrastructure hardening and compliance with banking regulatory requirements.<br> Manage relationships with data center, hosting, and infrastructure vendors, including budget and contract oversight.<br> Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.<br> Minimum of 7 years of experience in infrastructure operations or data center management, ideally within banking or financial services.<br> Strong hands-on knowledge of servers, operating systems, storage, backup, and networking technologies.<br> Experience with data center operations, including on-prem, hybrid, and/or cloud infrastructure.<br> Solid understanding of disaster recovery (DR) and business continuity planning (BCP) principles.<br> Experience with virtualization technologies and infrastructure capacity planning.<br> Familiarity with regulatory and audit requirements applicable to banking infrastructure.<br> Strong leadership and vendor management skills.<br></span> </div>

Mission<br><br>To maintain and develop sales of a portfolio of products to the relevant industry area in the country to achieve agreed business targets and meet customer needs.<br><br>Main Accountabilities<br><br>To manage, develop and understand the needs of a growing customer base, making regular visits to these accounts and building, maintaining and managing relationships with key contacts at all levels. Negotiating prices and volumes with customers in order to maximize returns to the business Seek out, analyse and develop new accounts, promoting sales of the product portfolio in line with business growth strategies. To agree annual sales budgets with the Commercial Manager and Business Manager Gather, analyse, interpret and present market, product, competitor and industry data to enable development of the forward strategy of the business To visit and represent the company at trade fairs, exhibitions and conferences, networking with representatives from a broad range of companies Pro-actively monitor and review payment terms against customer portfolio, ensuring that payment terms and methods are adhered to, keeping business risk to a minimum. Ensure that payment terms and cash flow implications are considered at time of negotiation for all new and existing business.<br><br>Skills And Qualifications<br><br>Bachelor degree in Chemistry or equivalent (Masters degree is a plus). Min 2 years of experience in sales in the Chemicals Raw Material, in Paints and Construction Excellent communication skills Analytical skills Fluent in English Negotiation skills Good presentation skills Ability to work under pressure Ability to liaise with people at all levels Knowledge and networks within country area industry Understanding of products and their application

???? WE’RE HIRING | OPERATIONS MANAGERDahab Zaman for Gold Trading is looking for a highly driven Operations Manager to take ownership of our day-to-day operations and build a scalable operating system for a fast-growing multi-branch business. This is not a traditional operations role. We are looking for someone who can build systems, lead people, improve performance, solve problems, and make the business run efficiently without depending on constant management intervention.???? YOUR MISSIONOwn and continuously improve the company’s operational performance across Branches, Sales Operations, Inventory, Order Fulfillment, Delivery, Customer Experience, People & Processes.???? KEY RESPONSIBILITIESOperations & Branch Management Lead daily operations across all branches. Establish clear operational standards and accountability. Monitor branch performance and identify operational gaps. Ensure consistent customer experience across all locations. Process & Systems Build and implement SOPs and workflows. Identify bottlenecks and eliminate unnecessary processes. Create scalable systems that support future expansion. Establish clear responsibilities, approval flows and controls. Performance Management Build and monitor operational KPIs. Track productivity, sales performance, fulfillment, errors and customer issues. Hold teams and managers accountable for results. Provide management with actionable weekly/monthly reports. Inventory & Gold Operations Ensure accurate inventory movement and reconciliation. Monitor transfers, receiving, sales and returns. Establish strong controls to minimize errors and operational risk. Coordinate closely with Finance and Management. People & Leadership Lead, coach and develop operations teams. Establish performance standards and incentive structures. Identify high performers and underperformers. Build a culture of ownership and accountability. Technology, AI & Automation Identify repetitive manual tasks and automate them. Leverage AI, CRM, ERP, POS and automation tools to improve efficiency. Build dashboards and management reports. Continuously look for ways to reduce cost and increase productivity.???? THE IDEAL CANDIDATE8–12+ years of relevant experience, with proven operational leadership. Experience managing multi-branch operations is highly preferred. Strong background in Retail, E-commerce, Financial Services or similar fast-paced businesses. Proven experience building SOPs, KPIs and operational systems. Strong leadership and people-management skills. Excellent analytical and problem-solving abilities. Strong Excel / Google Sheets skills. Experience with ERP / CRM / POS systems. Strong understanding of data, reporting and performance management. Comfortable working with AI and automation. Commercial mindset with strong understanding of sales, customer experience and profitability. Highly organized, proactive and accountable. Ability to work independently and make decisions. Builder mentality — not just a supervisor.⭐ WHAT SUCCESS LOOKS LIKEWithin the first 90 days, you should be able to:Build the system → Measure performance → Fix bottlenecks → Hold people accountable → Improve results. If you are the type of leader who says:“Give me the operation, and I’ll make it run better.”We want to hear from you.???? Location: New Cairo, Egypt???? Employment Type: Full-time???? Send your CV and a short introduction explaining the biggest operational problem you have solved in your previous role. / hr@dahabzaman.eg#Hiring #Operations Manager #Operations #Retail #Ecommerce #Leadership #Management #AI #Automation #Gold #Dahab Zaman

We are looking for an experienced Sales Manager to lead and develop our sales function and drive business growth.<br><br><br><br>Requirements<br><br>Key Responsibilities:<br><br>1- Lead, coach, and develop the sales team.<br>2- Develop and execute sales plans to achieve business targets.<br>3-Monitor performance and ensure consistent results.<br>4- Identify growth opportunities and improve sales effectiveness.<br>5- Prepare regular sales forecasts and performance reports.<br><br><br>Requirements:<br><br>1- 5+ years of sales experience, preferably in Pharmaceutical or Healthcare.<br>2- Proven experience in sales team management.<br>3- Strong leadership and commercial skills.<br>4- Excellent communication and negotiation skills.<br>5- Results-driven with strong analytical and problem-solving abilities.<br><br><br><br>Benefits<br><br>What We Offer:<br>* Competitive salary and benefits.<br>* Opportunities for professional growth and development.<br>* A dynamic and collaborative work environment<br><br>Skills: Key Responsibilities:<br><br>1- Lead, coach, and develop the sales team.<br>2- Develop and execute sales plans to achieve business targets.<br>3-Monitor performance and ensure consistent results.<br>4- Identify growth opportunities and improve sales effectiveness.<br>5- Prepare regular sales forecasts and performance reports.<br><br><br>Requirements:<br><br>1- 5+ years of sales experience, preferably in Pharmaceutical or Healthcare.<br>2- Proven experience in sales team management.<br>3- Strong leadership and commercial skills.<br>4- Excellent communication and negotiation skills.<br>5- Results-driven with strong analytical and problem-solving abilities.

Job Summary:To oversee and monitor the subsidiaries’ compliance with corporate governance requirements issued by regulatory authorities, coordinate with compliance officers to develop and update governance policies and procedures, and conduct periodic assessments of the governance framework while preparing the required reports.<br> Job Responsibilities:1. Monitor governance compliance: Ensure subsidiaries comply with regulatory and bank governance requirements, follow up on gaps, and obtain supporting documentation.<br> 2. Governance policies & assessments: Develop, update, and distribute governance assessment tools and ensure subsidiaries establish, adopt, and regularly update required governance policies and procedures.<br> 3. Reporting & records: Review assessment results, maintain the subsidiaries’ governance register and related data, and prepare periodic reports for the Governance Committee and relevant committees.<br> 4. Coordination & follow-up: Coordinate with subsidiary compliance officers, monitor internal controls and governance implementation, and ensure required updates are applied.<br> 5. Team management & additional duties: Supervise the first-line manager, assign and monitor tasks, evaluate performance, and perform other duties assigned by the Head of Sector. Job Qualifications:A university degree in Accounting, Business Administration, Economics, or a related field. Preferably, completion of specialized courses in Governance Principles, Regulatory/Control Areas, and Administrative Skills Development. At least 8 years of experience in the banking sector. At least 6 years of experience in the field of Governance.

Job Summary:To oversee and monitor the subsidiaries’ compliance with corporate governance requirements issued by regulatory authorities, coordinate with compliance officers to develop and update governance policies and procedures, and conduct periodic assessments of the governance framework while preparing the required reports.<br> Job Responsibilities:1. Monitor governance compliance: Ensure subsidiaries comply with regulatory and bank governance requirements, follow up on gaps, and obtain supporting documentation.<br> 2. Governance policies & assessments: Develop, update, and distribute governance assessment tools and ensure subsidiaries establish, adopt, and regularly update required governance policies and procedures.<br> 3. Reporting & records: Review assessment results, maintain the subsidiaries’ governance register and related data, and prepare periodic reports for the Governance Committee and relevant committees.<br> 4. Coordination & follow-up: Coordinate with subsidiary compliance officers, monitor internal controls and governance implementation, and ensure required updates are applied.<br> 5. Team management & additional duties: Supervise the first-line manager, assign and monitor tasks, evaluate performance, and perform other duties assigned by the Head of Sector. Job Qualifications:A university degree in Accounting, Business Administration, Economics, or a related field. Preferably, completion of specialized courses in Governance Principles, Regulatory/Control Areas, and Administrative Skills Development. At least 8 years of experience in the banking sector. At least 6 years of experience in the field of Governance.

Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members. <br> <br>Job Summary <br>We are seeking a passionate and talented Project Manager to join our dynamic team. <br>The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry. Key Responsibilities:Assist in planning, executing, and delivering pharmaceutical manufacturing projects within scope, budget, and timelines Collaborate with cross-functional teams, including R&D, quality assurance, production, and supply chain, to ensure project alignment Analyze project data, provide actionable insights, and recommend solutions to optimize performance Support the preparation of project documentation, including schedules, budgets, and status reports Contribute to the development and improvement of project management processes and tools<br><br>Requirements<br><br> Bachelor's degree in Pharmacy, Engineering, Business Administration, or a related field 1-2 years of proven experience in project management, R&D, operations in the pharmaceutical manufacturing industry Demonstrated analytical and problem-solving skills to manage project complexities effectively Excellent leadership abilities, with experience in leading and motivating cross-functional teams PMP certification is a plus

Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we provide a dynamic and supportive work environment that encourages innovation and professional growth. Job Summary:<br><br>We are looking for a skilled Construction Project Manager to lead and support the planning, execution, and delivery of site engineering and facility projects, ensuring projects are delivered safely, on time, within budget, and in compliance with GMP, regulatory, quality, and corporate standards.<br>Key Responsibilities:<br><br>Plan and execute construction and facility expansion projects. Define scope, timelines, resources, budget, and deliverables. Coordinate with QA, Production, Validation, and other stakeholders. Manage contractors, drawings, BOQs, and technical specifications. Monitor project progress, costs, risks, and mitigation plans. Ensure compliance with GMP, safety, and regulatory requirements. Ensure construction documentation and IQ/OQ readiness, including FAT/SAT support. Prepare project status reports and ensure smooth handover to Operations & Maintenance<br><br>Requirements<br><br>Civil Engineering degree with 10-15 years' experience in pharmaceutical/industrial sectors. Strong project planning, scheduling, and construction management skills. Knowledge of GMP, cleanrooms, HVAC, and pharmaceutical requirements. Experience in contractor, BOQ, and contract management.

We are looking for an accomplished Group People Operations Director to lead and elevate People Operations across the Group, ensuring operational excellence, strong governance, compliance, and a seamless employee experience.<br>Key Responsibilities• Lead Group-wide People Operations, including personnel, payroll, employee relations, benefits, HR systems, and HR administration.• Establish and standardize HR policies, processes, SOPs, and governance frameworks across all entities.• Ensure full compliance with Egyptian labor law, social insurance regulations, and internal policies.• Drive HR digitalization, automation, HRIS optimization, and continuous process improvement.• Oversee people analytics, operational KPIs, and reporting to support data-driven decision-making.• Partner with senior leadership to support organizational growth, transformation, and scalability.• Lead and develop the People Operations team, fostering a culture of accountability and service excellence.<br><br>Requirements• 15+ years of progressive HR experience, with significant leadership experience in People/HR Operations.• Proven experience within large-scale, complex, or multi-entity organizations.• Strong expertise in personnel, payroll, labor law, social insurance, HR operations, and HRIS.• Demonstrated success in building and optimizing scalable HR processes and governance frameworks.• Strong leadership, business partnering, analytical, and stakeholder management capabilities.<br>Location : Nile Corniche - Cairo - Downtown