office manager Jobs
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>We're a high-growth staffing agency, and we're hiring an Account Manager to own and grow a portfolio of client relationships while <strong>driving successful hiring outcomes across technical searches — engineering, AI, and specialized technical role</strong>s.</p><br><p>In this role, you will act as:</p><br><p>- A strategic hiring partner to founders and technical hiring leaders (CTOs, VPs of Engineering, technical founders)</p><br><p>- A commercial owner focused on account growth and retention</p><br><p>- A trusted point of contact ensuring successful technical placements and client satisfaction</p><br><p>This role is ideal for someone who combines strong relationship-building skills, commercial instincts, and operational thinking within a technical staffing or technical recruiting environment.</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><p><strong><u>Placements & Hiring Success</u></strong></p><br><p>You will oversee hiring activity across your accounts to ensure strong delivery and successful placements.</p><br><p>- Leading scoping calls and intake conversations, and assisting sales calls, to translate technical requirements into actionable search criteria and support new business conversations</p><br><p>- Aligning hiring priorities with budgets and business goals</p><br><p>- Ensuring hiring processes move quickly and efficiently</p><br><p>- Monitoring active technical searches and placement progress</p><br><p>- Managing client communication throughout the hiring lifecycle</p><br><p>- Supporting offer, closing, and onboarding coordination</p><br><p>- Acting as the escalation point for complex client situations</p><br><p><strong><u>Client Retention & Growth</u></strong></p><br><p>You will own the overall health, retention, and expansion of your client portfolio.</p><br><p>- Driving account growth through upsells and additional technical hiring opportunities</p><br><p>- Maintaining strong client relationships and long-term retention</p><br><p>- Identifying risks early and proactively managing client satisfaction</p><br><p>- Expanding partnerships across multiple engineering/technical teams within client accounts</p><br><p>- Supporting renewals and ongoing partnership conversations</p><br><p>- Forecasting technical hiring demand and upcoming headcount needs</p><br><p><strong><u>Strategic Client Partnership</u></strong></p><br><p>You will serve as a trusted advisor to clients throughout the partnership.</p><br><p>- Building long-term relationships with founders and technical hiring leaders</p><br><p>- Advising clients on technical hiring strategy and market/talent insights</p><br><p>- Conducting strategic check-ins and business reviews</p><br><p>- Helping clients improve hiring processes and technical role definition</p><br><p>- Positioning the company as a long-term technical hiring partner rather than a transactional vendor</p><br><p><strong>SKILLS & EXPERIENCE</strong></p><br><p>- 5+ years in technical staffing, technical recruiting, client partnership, or agency environments placing engineering/technical talent</p><br><p>- Experience running or assisting scoping calls, intake calls, and/or sales calls with clients — comfortable in conversations that define technical requirements and support new business</p><br><p>- Experience managing multiple technical client accounts simultaneously</p><br><p>- Strong placement and client retention track record across technical roles</p><br><p>- Commercial mindset with the ability to grow accounts through upsells and expansion</p><br><p>- Working knowledge of technical role types and hiring markets (software engineering, infrastructure, data, etc.) sufficient to hold credible conversations with technical hiring managers</p><br><p>- Strong communication and relationship management skills</p><br><p>- Ability to manage fast-paced hiring processes across multiple clients</p><br><p>- Highly organized with strong operational thinking</p><br><p><strong>WHAT SUCCESS LOOKS LIKE</strong></p><br><p>- Strong client retention and satisfaction</p><br><p>- Consistent successful technical placements across accounts</p><br><p>- Growth through upsells and expanded partnerships</p><br><p>- Clients view us as a trusted strategic technical hiring partner</p><br><p>- Hiring processes run smoothly and efficiently</p><br><p>- Risks and delivery issues are identified and addressed proactively</p><br><p><strong>IDEAL CANDIDATE PROFILE</strong></p><br><p>This role is well-suited for:<br>-Excellent English skills, written and spoken <br>-Experience placing AI specialists, ML engineers, or other AI/ML-focused roles</p><br><p>- Familiarity with the AI hiring market and current AI talent landscape</p><br><p>- Technical staffing or agency professionals who thrive in client-facing environments</p><br><p>- Professionals confident running or assisting scoping, intake, or sales calls with technical stakeholders</p><br><p>- Commercially minded operators who enjoy growing accounts and building partnerships</p><br><p>- Relationship-driven professionals focused on retention and long-term success</p><br><p>- People who enjoy balancing strategy, technical hiring execution, and client growth in a fast-paced environment</p><br><p><strong>Scale Army</strong> is a staffing agency dedicated to connecting international talent with US-based companies. We cover a broad range of positions and industries, from customer support and sales roles to engineering and executive-level positions.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
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<b>Position Summary</b><br>Location <br> <br> Cairo, Egypt Delivery Center <br><strong> Deloitte Innovation Hub I Oracle EBS and Fusion Finance, Manager, Cairo, Egypt </strong> <br><strong> Connect to your career at Deloitte </strong> <br> Deloitte, established globally in 1845, is the world's largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, Strategic Risk & Transactions Advisory and Technology & Transformation and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. <br> Deloitte innovation hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients' most complex business problems, across portfolios that include 'Strategy & Transactions', 'Customer', 'Engineering, AI & Data, 'Enterprise, Technology & Performance' and 'Cyber'. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. <br> We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. <br><strong> Connect to your opportunity </strong><br> The Oracle EBS and Fusion Finance Manager will oversee the planning, execution, and delivery of Oracle EBS and Fusion Financials projects and ongoing support. This leadership role involves managing a team of finance consultants, coordinating with business stakeholders, and ensuring Oracle financial solutions align with organisational goals and compliance requirements. The manager will drive process improvements, resource management, and project governance across both Oracle platforms. <br><strong> Key Responsibilities: </strong><br><ul><li> Lead and manage Oracle EBS and Fusion Financials implementation, upgrade, and optimization projects. </li><li> Oversee configuration, testing, data migration, and deployment activities across Oracle EBS and Fusion Finance modules. </li><li> Manage, mentor, and develop a team of Oracle Finance consultants. </li><li> Collaborate with finance leaders and business stakeholders to understand financial processes and requirements. </li><li> Ensure Oracle financial solutions align organizational objectives, regulatory standards, and internal controls. </li><li> Develop and maintain project plans, monitor progress, and ensure timely delivery within budget. </li><li> Facilitate effective communication between technical teams, business users, and senior management. </li><li> Drive adoption of best practices in Oracle Finance and project management. </li><li> Manage risk, issue resolution, and change management processes. </li><li> Stay updated on Oracle EBS and Fusion Financials product enhancements and industry trends. </li><li> Prepare and present reports on project status, risks, and performance metrics to leadership. </li><li> Support continuous improvement initiatives and post-implementation optimization. </li></ul><br><strong> Connect to your skills and professional experience </strong> <br><strong> Required Skills and Qualifications: </strong><br><ul><li> Bachelor's degree in finance, Accounting, Business, IT, or related field. </li><li> Typically, 10+ years of experience in Oracle EBS and Fusion Finance consulting or management roles. </li><li> Proven experience managing Oracle EBS and Fusion Financials implementations or support teams. </li><li> Strong knowledge of Oracle EBS and Fusion Financial modules (GL, AP, AR, FA, Cash Management). </li><li> Excellent leadership, communication, and stakeholder management skills. </li><li> Experience with project management methodologies and tools. </li><li> Familiarity with Oracle BI Publisher, OTBI, Oracle Integration Cloud (OIC), and reporting tools. </li><li> Oracle certifications in EBS and/or Fusion Finance modules preferred. </li><li> Strong analytical and problem-solving abilities. </li><li> Knowledge in Oracle EBS and Fusion Procurement special in P2P cycle. </li><li> The role requires frequent travel based on business needs </li></ul><br><strong> Desired Attributes: </strong><br><ul><li> Strategic and results-oriented mindset. </li><li> Ability to manage multiple projects and priorities effectively. </li><li> Strong team leadership and mentoring skills. </li><li> Commitment to quality, compliance, and continuous improvement. </li></ul> <br><strong> Connect to your business - Technology & Transformation </strong> <br> Distinctive thinking, deep expertise, and collaborative work. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we'll make an impact that matters. <br><strong> Personal Independence </strong> <br> Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process. <br><strong> Connect with your colleagues </strong> <br> Location: Cairo, Egypt <br> "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organizations; I wanted to be part of a team that made a difference that I could be proud of." -Dan, Technology & Transformation <br> "Everyone always says, "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, Technology & Transformation <br><strong> Our commitment to you </strong> <br> Making an impact is more than just what we do: it's why we're here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. <br> We want you. The true you. Your own strengths, perspective, and personality. So, we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. <br> Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. <br><strong> Connect to your next step </strong> <br> A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.<br> </div>
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<span>Siemens Mobility (SMO) is the world’s leading provider of mobility solutions that enable the efficient, safe, and environmentally friendly transport of people and goods—helping to improve the quality of everyday life for millions worldwide. Motivated by innovation, we develop intelligent solutions for the growing digitalization of the transport sector. Our offerings include rail vehicles, rail automation, road traffic management systems, rail electrification, and services. In Egypt, Siemens Mobility is delivering one of the country’s first high-speed rail system. This landmark project, spanning approximately 2,000 kilometers, will connect 60 cities across Egypt, transforming transportation for both passengers and goods. Participating in this project could be a pivotal milestone in your career and a significant historical achievement for the region. Today, we are recruiting for a Site Manager to join our team in Egypt. This is an excellent career opportunity for professionals looking to join a truly international team in one of the biggest projects of Siemens Mobility. What are my responsibilities? Be responsible for the interface management between Civil Contractor and Siemens System (E&M) Scope at design and construction phase in Railway Turnkey Projects. Lead the integration interface process of the E&M systems into the overall Rail System together with the consortium partner (e.g., track work), the involved civil companies, and consultants for the Main Line wayside sections. Be responsible for managing all civil-related interfaces between Siemens System scope and the involved civil companies. Ensure that the E&M interfaces with different civil companies are harmonized among each other to avoid individual solutions with different interface partners. Follow the work management progress for civil contractors and necessary compliance reports representing it. Manage project consortium targets relating to civil scope progress against schedule to make sure that our interface access and SMO Systems is as per the agreed Interface protocols and targets. What do I need to qualify for this job? Bachelor’s degree in civil engineering, Architectural Engineering, Construction Management, or related Engineering discipline. Prior 12-17+ years work experience in Civil Engineering, including significant experience in rail transportation infrastructure and mega turnkey transport projects. Comprehensive knowledge in core transport infrastructure development, including stations, wayside facilities, depots, track construction, and railway systems; proven interface management and contractual expertise covering tender analysis, contract review, and interface coordination across engineering disciplines; and strong technical assessment capabilities for structural and civil works planning, system design for railway infrastructure, engineering structures, and associated railway installations. Proven ability to lead, direct, and motivate multidisciplinary teams. Fluent in Arabic and English (Business Level proficiency). Willingness to travel domestically and internationally. What else do I need to know? As a world leader in developing and producing the most advanced technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant, that benefits society and human progress. We give you the chance to create a difference. At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow ‘s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more ambitious and better prepared to respond successfully to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at www.siemens.com We are looking forward to receiving your online application. Please note: Only complete applications can be considered in the selection process.</span> </div>
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<b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Advisory - Other<br><b>Management Level</b><br>Senior Manager<br><b>Job Description & Summary</b><br>At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.<br>In product management, you will be the general manager of commercial and internal products. You will sit at the intersection of the business, user experience, and the technologies that solve our customer and end-user problems; confirming they meet market demands and drive business growth. You will design, develop and manage activities for a specific product or group of products from product definition and planning through production, release, and end of life. Your involvement will last throughout all stages of a product's lifecycle including modifications, upgrades, maintenance of the product or product line. For commercial products, it also includes commercialization, go-to-market planning, sales, and other key business support activities.<br>Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.<br>Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:<br><ul><li>Craft and convey clear, impactful and engaging messages that tell a holistic story.</li><li>Apply systems thinking to identify underlying problems and/or opportunities.</li><li>Validate outcomes with clients, share alternative perspectives, and act on client feedback.</li><li>Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.</li><li>Deepen and evolve your expertise with a focus on staying relevant.</li><li>Initiate open and honest coaching conversations at all levels.</li><li>Make difficult decisions and take action to resolve issues hindering team effectiveness.</li><li>Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.</li></ul><br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Modeling, Coaching and Feedback, Communication, Competitive Analysis, Creativity, Customer Needs Analysis, Customer Relationship Management, Customer Satisfaction, Digitization, Embracing Change, Emotional Regulation, Empathy, Inclusion, Influence, Intellectual Curiosity, Learning Agility, Marketing Management, Market Research, Market Trends {+ 25 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br>December 1, 2026<br> </div>
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<p>Leverage your expertise and join the dynamic team of a <strong>leading provider of luxury furniture, home furnishings, and interior solutions</strong>. The organization is known for delivering premium products and exceptional customer experiences across its gallery, logistics, and warehouse operations.</p><br><p>As<strong>Operations Manager,</strong> you will oversee and connect three core operational functions: <strong>Gallery Operations, Logistics, and Warehouse Management</strong>. You will be responsible for ensuring seamless coordination between these departments, improving operational efficiency, maintaining service quality, and ensuring that products move smoothly from receiving and storage through delivery and customer fulfillment.</p><br><strong>Key Accountabilities</strong><ul><li><ul><li>Lead and oversee the day-to-day operations of the <strong>Gallery, Logistics, and Warehouse</strong> departments.</li><li>Ensure effective coordination, communication, and workflow between all three operational functions.</li><li>Manage the complete operational cycle from product receiving and storage to gallery availability, order preparation, delivery, and customer fulfillment.</li><li>Ensure that gallery requirements are aligned with warehouse stock availability and logistics schedules.</li><li>Oversee warehouse activities including receiving, storage, stock movement, order preparation, dispatch, and inventory control.</li><li>Manage logistics operations including delivery planning, transportation scheduling, installation coordination, and order tracking.</li><li>Ensure timely, accurate, and high-quality execution of customer orders and deliveries.</li><li>Monitor stock availability, inventory accuracy, and product movement across the operation.</li><li>Develop, implement, and improve operational policies, procedures, workflows, and controls.</li><li>Establish and monitor key operational KPIs including delivery performance, order fulfillment, inventory accuracy, productivity, and service quality.</li><li>Identify operational gaps, bottlenecks, and inefficiencies and implement practical process improvements.</li><li>Coordinate closely with Sales, Procurement, Finance, and other relevant departments to support business requirements.</li><li>Manage relationships with logistics providers, transportation partners, installers, and other operational vendors where applicable.</li><li>Ensure effective handling of operational issues, delivery delays, inventory discrepancies, and customer-related concerns.</li><li>Lead, coach, and monitor the performance of gallery operations, logistics, and warehouse teams.</li><li>Ensure compliance with operational standards, company policies, health and safety requirements, and inventory control procedures.</li><li>Prepare regular operational reports and provide management with updates on performance, risks, challenges, and improvement initiatives.</li></ul></li></ul><strong>Knowledge, Skills, and Experience</strong><p><strong>We are looking for:</strong></p><br><ul><li><strong>Minimum 6 years of relevant experience in operations management.</strong></li><li><strong>Previous experience within the same or a closely related industry is mandatory</strong>, preferably luxury furniture, furniture retail, home furnishings, interior solutions, FF&amp;E, or a similar showroom-based environment.</li><li>Proven experience overseeing or coordinating multiple operational functions.</li><li>Strong experience in <strong>gallery or showroom operations, logistics, warehouse management, and inventory control</strong>.</li><li>Solid understanding of order fulfillment, stock movement, delivery coordination, and customer service operations.</li><li>Demonstrated experience improving operational processes and driving efficiency.</li><li>Strong leadership and team management capabilities.</li><li>Ability to coordinate effectively across multiple departments and stakeholders.</li><li>Strong planning, organizational, and problem-solving skills.</li><li>Experience managing operational KPIs, reporting, and performance improvement initiatives.</li><li>Strong communication and interpersonal skills.</li><li>Ability to manage multiple priorities in a fast-paced operational environment.</li><li>Experience working with ERP, inventory management, warehouse management, or related operational systems is preferred.</li><li>Bachelor's degree in Business Administration, Operations Management, Supply Chain, Logistics, or a related field is preferred.</li></ul> </div>
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<p><b><u>Job Purpose:</u></b></p><br> <p>As an O2C Senior Manager in Group Finance Shares Service Centre (FSSC), the role will focus on supporting and managing the day-to-day activities of the O2C function whilst complying with organization’s policies and procedures and ensuring necessary checks and balances to mitigate risks:</p><br> <p><b><u>Key Responsibilities:</u></b></p><br> <ul><li>Provide financial support in Accounts Receivable and Revenues area to Asset Management, Property Services, BU and Leasing teams and act as a finance business partner in this regard.</li><li>Provide necessary support to Asset Management teams in preparation of budgets, forecasts and long-term plans; through rationalization, validation, and verification of tenant revenue figures and balances.</li><li>Have proper control over billing process ensuring timely and accurate generation of A/R invoices.</li><li>Analyze all tenant performance/rent related financial data and develop customized reports pertaining to benchmarking, key performance indicators, analysis of revenues, tenant sales to rent ratio etc. for senior management review.</li><li>Ensure accounts receivable and revenue processes are operated efficiently and effectively, and support business units’ activities in relation to those processes.</li><li>Support the region on all AR and Revenues special requirements of financial reporting and analysis as and when required.</li><li>Always ensure proper segregation of duties in connection with Accounts Receivable accounting and collections (cash as well as post and current dated cheques/letter of Guarantees)</li><li>Run accounts receivable and revenue related integrity reports on monthly basis and ensure no issues are outstanding.</li><li>Reconcile GL control accounts relating to accounts receivable and revenue on regular basis and ensure correct and accurate balances.</li><li>Perform monthly / periodic reconciliation and substantiation of O2C accounts and highlight exceptions and related risks to the Business</li><li>Liaise with internal and external auditors with matters related to accounts receivable and revenue and ensure timely implementation of audit recommendations.</li><li>Review lease data, signed lease agreements and billing request before processing in the accounting system</li><li>Establish, maintain, and update accounts receivable and revenue monthly closing check list and ensure Revenue accounting team adheres to the same.</li><li>Ensure proper calculation and recording of Doubtful Debts Provision on monthly basis in compliance with applicable financial policies and procedures.</li><li>Identify and support process standardization and improvement initiatives to improve efficiency and quality of reporting for FSSC O2C processes</li><li>Review and approve all tenants’ statement of account as and when required.</li><li>Review all tenants’ refunds ensuring compliance with lease agreements and the company’s financial policies and procedures.</li><li>Provide required assistance in implementation of new financial systems, interfaces, and/or system improvement as well as similar initiatives.</li><li>Manage, guide and mentor the team reporting into and take full responsibility in identifying potential talent and timely supporting professional development.</li><li>Review ECL monthly report and the misstatement figures before sharing it with the BU</li><li>Lead by example – thrive to create an honest and open work environment where individuals collaborate /support each other as a team and are passionate to achieve a common business objective.</li></ul> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
Company Overview:<br>Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through innovative solutions to the world's most complex challenges. We deliver projects from inception through completion, embracing challenges to empower communities worldwide. Learn more at www.dar.com.<br>Our Vision and Values:<br>We aspire to be the chosen home of those with a gift for crafting solutions that empower people and an unwavering passion for learning and innovation. Our core values shape our culture and guide our decision-making. We are committed to:<br>Excellence Responsibility Empowerment Connectivity Courage<br>job Overview:<br>The Bid Manager - Transportation Engineer will oversee the proposal preparation process, managing all stages from RFP review through to submission and post-tender responses. Acting as a technical expert, the successful candidate will ensure the proposal meets the highest standards.<br><br>Responsibilities:<br>Manage the entire proposal preparation process, from RFP review to submission and post-tender responses until award. Review RFP documents, including technical, financial, and commercial requirements, and prepare tender queries as necessary. Collaborate with bid engineers to develop the Table of Contents (TOC) and lead proposal kick-off meetings to discuss client requirements, assign tasks, and communicate schedules. Develop a risk register and propose mitigation strategies while coordinating with Area, Market, and Communication resources for effective proposal strategies. Select CVs, prepare organizational charts, and monitor contributions to technical proposals (executive summary, project understanding, methodology, project schedule, etc.) to ensure content and tone alignment. Manage procurement activities for subconsultants and subcontractors, developing level of effort calculations and analyzing against financial benchmarks. Review draft and final proposal deliverables, leading milestone meetings for strategy, technical, financial, and quality reviews. Ensure all bid activities meet the highest quality standards in line with established policies and procedures, setting deadlines and monitoring preparation efforts. Ensure timely delivery of final bid documentation to Management & Communications (M&C) and prepare proposal presentations to clients. Conduct lessons-learned sessions post-submission to identify improvement areas and brainstorm solutions. Provide transportation input for colleagues on other proposals and mentor less experienced or newly joined team members. Fulfill additional responsibilities as instructed by Line Management within specified timeframes.<br><br>Requirements:<br>Bachelor’s or master’s degree in Transportation, Civil Engineering, or a related field. Over 10 years of relevant work experience in Transport and Roads Design, including road networks, highways, interchanges, and major master planning and infrastructure projects. Experience in interfacing with infrastructure and utilities networks. Proven ability to collaborate with subconsultants, prepare scopes of services, and evaluate quotations. Knowledge of traffic studies and road safety. Preferably experienced in airport design.<br><br>Kind Note:<br>* While we carefully review all applications, only candidates meeting the specified requirements will be contacted for further consideration. We appreciate your understanding and thank all applicants for their interest.
Paired is recruiting on behalf of a fast-growing direct-response marketing agency that works with DTC brands across the supplements, functional beverage, health, and consumer wellness industries. We are looking for an experienced Senior Amazon Account Manager to take full ownership of the performance and overall health of multiple Amazon accounts. This is a hands-on, senior individual contributor role—not a coordinator position. You will independently manage Amazon advertising, resolve Seller Central and account health issues, analyze marketplace performance, and lead recurring client calls. The ideal candidate is a self-directed Amazon operator who can develop strategies, execute them, and clearly defend their decisions. What You'll Do<br><br>Amazon PPC & Advertising<br><br> Build, manage, and scale Sponsored Products, Sponsored Brands, and Sponsored Display campaigns. Own budgets, bids, keyword harvesting, negation, and placement optimization. Manage campaigns at scale using Amazon bulk files and bulk sheets. Develop structured testing strategies based on clear hypotheses. Monitor advertising performance against growth and efficiency targets. Account Health & Compliance<br><br> Diagnose and resolve listing suppressions, variation issues, detail page errors, policy warnings, and inventory or fulfillment flags. Manage Seller Central cases from initial submission through resolution. Escalate unresolved cases through the appropriate Amazon support channels. Manage Brand Registry, brand protection tools, infringement reports, and listing violations. Analysis & Reporting<br><br> Conduct keyword, competitor, and market research using Data Dive, Jungle Scout, or similar platforms. Identify growth opportunities and translate data into actionable strategies. Clearly explain what happened, why it happened, and what actions should be taken next. Use AI tools to improve research, analysis, listing copy, and reporting workflows. Client Management<br><br> Lead weekly or biweekly client calls. Present results, establish priorities, and manage client expectations. Communicate confidently with founders and marketing leaders. Take ownership of client communication when marketplace issues arise. <br><br><br><br>Requirements<br><br>Requirements<br><br> Proven experience independently managing and scaling Amazon PPC campaigns. Experience managing meaningful Amazon advertising budgets with measurable results. Advanced knowledge of Sponsored Products, Sponsored Brands, and Sponsored Display. Hands-on experience resolving Amazon account health and compliance issues. Strong working knowledge of Seller Central and case management. Proficiency with Amazon bulk files and bulk campaign operations. Experience with Brand Registry, brand protection, and violation reporting. Knowledge of Data Dive, Jungle Scout, or comparable Amazon research tools. Practical experience using AI tools in Amazon or marketing workflows. Excellent spoken and written English. Confidence leading recurring client-facing calls. Strong analytical, organizational, and problem-solving skills. Ability to work independently and manage several brands simultaneously. Nice to Have<br><br> Previous agency or multi-brand portfolio experience. Experience with supplements, food and beverage, health, or consumer wellness brands. Experience coordinating Amazon strategy with DTC paid media campaigns. Knowledge of catalog management and listing optimization. Familiarity with A+ Content, Brand Stores, and Amazon creative requirements.<br><br>Benefits<br><br><br>Benefits<br><br> Competitive salary (USD) Work From Home Flexible hours
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>As a Sr. Manager Legal – Egypt, you will be responsible for overseeing all legal matters and ensuring that the company complies with the legal and regulatory framework in Egypt. In this role, you will support both talabat and instashop, providing expert senior counsel that enables business growth while safeguarding compliance and mitigating risks. Reporting into talabat’s Regional Legal Dept in Dubai, UAE, you will also lead and mentor the local legal team in Egypt, manage external stakeholders, and ensure alignment between legal strategies and business objectives<br><br>What's On Your Plate?<br><br>Providing strategic legal guidance to senior management on corporate governance, compliance, commercial contracts, regulatory matters, and litigation/disputes. Drafting, reviewing, and negotiating contracts, ensuring they align with Egyptian laws and the company’s interests Ensuring adherence to Egyptian legal requirements, including corporate, labor, tax, consumer protection and data privacy regulations Identifying, assessing and mitigating legal risks, advising on business decisions, and developing practical and commercially sound risk management strategies. Managing legal disputes, arbitrations, claims, investigations and settlements to minimize business impact Advising on employee contracts, workplace policies, and compliance with labor laws Ensuring compliance with corporate governance practices and supporting corporate restructuring, entity management, and Board/shareholder governance activities. Leading and mentoring the legal department, ensuring high standards of legal service delivery and professional development Managing relationships with external law firms, consultants, and regulatory bodies Advising on commercial opportunities and aligning legal strategy with business objectives. Partner closely with regional legal, compliance, public affairs, tax, finance, HR, procurement, product, and operations teams to support strategic initiatives and ensure legal alignment across the business.<br><br>Qualifications<br><br>What Did We Order?<br><br>Law degree (Bachelor’s or Master’s) and valid license to practice in Egypt7+ years of experience in corporate/commercial law, with proven leadership in a legal role Prior in-house legal experience is preferred. Knowledge of the e-commerce, tech, food delivery, quick commerce or digital sector is a plus. Strong knowledge of Egyptian corporate, commercial, employment, consumer protection, tax, and data privacy laws. Strong team leadership and mentoring capabilities Excellent drafting, negotiation, problem-solving and communication skills in both Arabic and English A strategic mindset, in-depth legal knowledge, and a proactive approach to risk management The ability to align legal strategies with business goals and support cross-functional initiatives. Commercial acumen with the ability to provide pragmatic, business-oriented legal advice. Ability to effectively manage multiple priorities and stakeholders in a fast-paced, dynamic environment.
Scope The Country Product Manager - Ocean Freight is responsible for developing and executing the country’s Ocean Freight (FCL/LCL) product strategy. Ensures competitive pricing, operational excellence, regulatory compliance, strong carrier relationships, and P&L performance. Drives digital adoption, product competitiveness, and customer satisfaction through coordinated action with Sales, Operations, and Regional Product Teams.<br>Responsiblities Product Strategy & Market Positioning Build and execute the national Ocean Product road map aligned with regional/global product teams. Analyze market trends,competitor activities,regulations, and customer behaviors to identify growth opportunities. Deploy standardized global/regional solutions (digital tools,product programs)adapted to local needs. Generate and share consistent market intelligence reports for internal stakeholders. Operational Execution & Process Optimization Operational Oversight: Oversee daily FCL/LCL operations, ensuring high service quality and seamless coordination between carriers, ports, truckers, and customs brokers. Risk Mitigation: Proactively manage operational risks—including port congestion, equipment imbalances, and transit delays—by implementing robust contingency plans. Commercial Management: Manage local tariffs and ensure accurate, competitive pricing for all spot and non-standard requests. Training & Enablement: Deliver specialized product and system training to Sales and Operations teams, aligning local execution with Regional and Global Product Team standards. Commercial Leadership & P&L Ownership P&L Management: Own the country’s Ocean Freight P&L, with direct accountability for revenue growth, margin optimization, and strict cost control. Tender Leadership: Lead the country-level ocean tender process and partner with the Sales team to secure strategic accounts and identify new trade opportunities. Key Account Engagement: Engage directly with high-value customers when necessary to drive commercial success and strengthen partnerships. Procurement Excellence: Drive significant cost savings through aggressive carrier negotiations and disciplined allocation management. Stakeholder, Carrier & Compliance Management Stakeholder Engagement: Maintain and develop relationships with local carriers, NVOs, port authorities, terminals, and key clients. Performance Management: Conduct QBRs with Carriers to align on performance KPIs and resolve disputes, including rollovers, D&D, and ETA issues. Compliance Oversight: Ensure full compliance with customs, sanctions, safety rules, and local regulations. Executive Escalation: Act as the primary escalation point for major operational or commercial issues. <br>Qualifications / Experience Qualifications & Requirements Education: Bachelor’s degree in Supply Chain Management, International Trade, Business Administration, or a related field (MBA preferred). Experience: Minimum 5–7 years’ experience in the ocean freight forwarding industry, with a strong background in ocean freight operations and procurement roles. Industry Knowledge: Deep understanding of global shipping markets, Incoterms, and carrier contracts. Technical Skills: Proficient in data analysis tools and ERP/Transportation Management Systems (TMS). Sustainability: Solid understanding of ESG and sustainability programs within the freight and logistics sector. Communication: Fluent in English; proficiency in additional languages is a plus. Mobility: Willingness to travel as required.
Are you ready to take the next step in your career?<br>Job Title: Product Marketing Manager.<br>About the Client:Our client is a premier manufacturing group and a locally trusted market leader specializing in high-end security, locking systems, and door accessories. With an expanding regional and global footprint, they are deeply committed to ensuring that through them, safety is found. With a rich 75-year legacy of excellence, they successfully secure millions of homes and businesses worldwide. Their wide, multi-tier product portfolio caters to residential, administrative, commercial, touristic, and educational sectors, as well as high-security establishments like airports. Their mission is simple: to give customers the power to protect what matters, without compromise.<br><br>Job Summary:We are seeking a strategic and dynamic Product Marketing Manager to lead go-to-market (GTM) strategies and drive commercial success. In this role, you will own product positioning, messaging, competitive analysis, major product launches, sales enablement, and customer insights to ensure our client's innovative offerings stand out and resonate deeply with the target market.<br>Key Responsibilities:GTM & Positioning: Develop and execute impactful product positioning, messaging, and value propositions that differentiate products in the market. Product Launches: Plan and lead cross-functional product launches, collaborating closely with Product Management, Sales, and Marketing teams to maximize awareness and adoption. Market Intelligence: Conduct deep market research and competitive analysis to identify industry trends, customer needs, and strategic positioning opportunities. Sales Enablement: Create high-impact sales tools, including competitive battle cards, presentations, case studies, and comprehensive product guides to empower commercial teams. Collateral Creation: Own the development of core marketing assets, such as datasheets, technical whitepapers, engaging web content, and integrated promotional campaigns. Demand Generation: Collaborate with the Demand Gen team to craft targeted campaigns that drive product interest, customer adoption, and revenue growth. Product Evangelism: Serve as a key internal and external advocate for the portfolio, interfacing directly with customers, partners, and prospects. Performance Analysis: Analyze product performance data, customer feedback, and market dynamics to recommend product enhancements and optimize marketing strategies.<br>Key Requirements:Education: Bachelor’s degree in Engineering (Mechatronics or Electromechanical specialization is highly preferred). Experience: 6 to 10 years of proven experience in a dedicated Product Marketing role. Skills: Deep understanding of market research, strategic positioning, and structuring complex go-to-market strategies. Communication: Exceptional verbal and written communication skills, with a proven ability to translate complex technical engineering features into clear, value-driven customer benefits. Collaboration: A track record of successful cross-functional collaboration across product, engineering, sales, and marketing ecosystems. Mindset: Highly analytical, data-driven decision-maker with solid experience navigating B2B or specialized B2C markets.<br>Working Conditions & Benefits:Type: Full-time, On-site role. Schedule: 2 days off per week. Compensation: Highly attractive remuneration package.
Occupation Description The Facility Management Director gives primary oversight and direction for City Edge’s Facilities and Physical Security operations for all sites, including ensuring management and execution of hard and soft services and projects are provided in accordance with operational and financial targets. He/she will drive continuous improvement across all responsibilities, and all assigned sites, develop and strengthen relationships with customers to ensure facilities needs are understood and met in the most effective and efficient manner, and also develop and lead the facilities team to ensure full engagement and provide consistent, predictable results for business operations.<br>Job Scope Operations:Secure the functionality of the business to drive extensive and sustainable growth. Manage KPI's and SLA's with a focus on optimizing service delivery and attention to the improvement of processes, systems, tools and equipment. Establish operational policies that promote engagement, company culture and vision Oversee operations of the company working with Senior Management from other contracts and departments Design the implementation of efficient operation solutions based on pioneering technology. Oversee financial and technical matters with a focus on the performance of services delivered. Draft and submit Financial Budgets for each trade Focus on the customers and their stakeholders to deliver exceptional service, add solutions and identify innovative added value business opportunities that complement the services already being delivered. Support the preparation of new opportunities by reviewing the organization's structure, technical specifications, and financial parameters Ensure contract compliance with the company's policies and regulations on Quality, Environment and Health & Safety Review & approve OPEX & CAPEX budgets in accordance with the operations requirement Monitor & continuously conduct operational audits to ensure achieving the strategic approaches.<br>Contract Management:Establish and maintain SLAs and KPIs of the outsourced contractors and monitor department heads tracking for the performance levels of the contractor by routinely assessing performance against a checklist, identifying defaults or shortcomings in service levels, and based on same preparing necessary action proposals. Establish a cut-off date to start contract renewal, monitor scope with department heads, and procurement negotiations with vendors with oversight on budget parameters. Review tenders/benchmarking and comparative statements.<br>Staff Management & Service Standards:Manage the overall performance of the Operations team, provide leadership, develop and implement operational strategies & increase organizational effectiveness by ensuring the growth and development of all employees. Develop direct reports to ensure succession plans to support future company requirements and employee career objectives. Monitor Daily Reports and flag issues to department heads where necessary and customize solutions to repetitive challenges.<br>Reporting: Prepare routine and ad hoc reports, to keep the management informed about all issues relating to the operations and take necessary action. <br>Education and Most Common Work Experience Requested Bachelor’s Degree in Engineering. MBA or CFM is a plus.20+ years’ of related experience of which a minimum of 3-6 years should be in a similar position responsibility, similar industry is a must.
About UsNetwork International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct to consumer card segment as well.<br>Our EVPAt Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn’t just a goal; it’s how we work, every day, as one team.<br>Job Description The Authorization System integration Manager is a key member of the team responsible for using technology to improve business performance and strategy and Manage systems and provide necessary deployment, support, or maintenance activities. Ensure technology, once implemented, has the right technical support to function smoothly to meet the business requirements<br>Responsibilities Develop and communicate clear and actionable deliverables, or activities to be completed to relevant teams and departments. Support the project execution and governance by tracking deadlines, deliverables, resources, and timelines throughout the project process. Define & execute the project onboarding Define & execute the project deployment Co-ordinate project team meetings to provide status updates and identify and resolve issues to ensue on-time, high-quality delivery in accordance with the stated project goals Apply standard methodologies for Agile Work with Cross-Functional Teams to detect any existing bugs or issues. Integration testing for all new set / services on test system Ensure documentation, supporting materials, and project plans are updated and readily available for internal teams and senior leaders. Identify the processes and activities needing improvement and identify and communicate the new workable process standards and best practices to approach those activities. Writes daily/weekly/monthly reports collecting information from our support log for better tracing and performance's analysis on the authorization platform Trains users on our Authorization system usage. Acts as a liaison between the Clients and Application vendors. Perform Other related duties as requested by the company. Network International is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds, nationalities, and experience levels. We are committed to creating an inclusive workplace where innovation, diversity, and performance thrive.
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>As a Sr. Manager Legal – Egypt, you will be responsible for overseeing all legal matters and ensuring that the company complies with the legal and regulatory framework in Egypt. In this role, you will support both talabat and instashop, providing expert senior counsel that enables business growth while safeguarding compliance and mitigating risks. Reporting into talabat’s Regional Legal Dept in Dubai, UAE, you will also lead and mentor the local legal team in Egypt, manage external stakeholders, and ensure alignment between legal strategies and business objectives<br><br>What's On Your Plate?<br><br>Providing strategic legal guidance to senior management on corporate governance, compliance, commercial contracts, regulatory matters, and litigation/disputes. Drafting, reviewing, and negotiating contracts, ensuring they align with Egyptian laws and the company’s interests Ensuring adherence to Egyptian legal requirements, including corporate, labor, tax, consumer protection and data privacy regulations Identifying, assessing and mitigating legal risks, advising on business decisions, and developing practical and commercially sound risk management strategies. Managing legal disputes, arbitrations, claims, investigations and settlements to minimize business impact Advising on employee contracts, workplace policies, and compliance with labor laws Ensuring compliance with corporate governance practices and supporting corporate restructuring, entity management, and Board/shareholder governance activities. Leading and mentoring the legal department, ensuring high standards of legal service delivery and professional development Managing relationships with external law firms, consultants, and regulatory bodies Advising on commercial opportunities and aligning legal strategy with business objectives. Partner closely with regional legal, compliance, public affairs, tax, finance, HR, procurement, product, and operations teams to support strategic initiatives and ensure legal alignment across the business.<br><br>Qualifications<br><br>What Did We Order?<br><br>Law degree (Bachelor’s or Master’s) and valid license to practice in Egypt7+ years of experience in corporate/commercial law, with proven leadership in a legal role Prior in-house legal experience is preferred. Knowledge of the e-commerce, tech, food delivery, quick commerce or digital sector is a plus. Strong knowledge of Egyptian corporate, commercial, employment, consumer protection, tax, and data privacy laws. Strong team leadership and mentoring capabilities Excellent drafting, negotiation, problem-solving and communication skills in both Arabic and English A strategic mindset, in-depth legal knowledge, and a proactive approach to risk management The ability to align legal strategies with business goals and support cross-functional initiatives. Commercial acumen with the ability to provide pragmatic, business-oriented legal advice. Ability to effectively manage multiple priorities and stakeholders in a fast-paced, dynamic environment.
Scope The Country Product Manager - Ocean Freight is responsible for developing and executing the country’s Ocean Freight (FCL/LCL) product strategy. Ensures competitive pricing, operational excellence, regulatory compliance, strong carrier relationships, and P&L performance. Drives digital adoption, product competitiveness, and customer satisfaction through coordinated action with Sales, Operations, and Regional Product Teams.<br>Responsiblities Product Strategy & Market Positioning Build and execute the national Ocean Product road map aligned with regional/global product teams. Analyze market trends,competitor activities,regulations, and customer behaviors to identify growth opportunities. Deploy standardized global/regional solutions (digital tools,product programs)adapted to local needs. Generate and share consistent market intelligence reports for internal stakeholders. Operational Execution & Process Optimization Operational Oversight: Oversee daily FCL/LCL operations, ensuring high service quality and seamless coordination between carriers, ports, truckers, and customs brokers. Risk Mitigation: Proactively manage operational risks—including port congestion, equipment imbalances, and transit delays—by implementing robust contingency plans. Commercial Management: Manage local tariffs and ensure accurate, competitive pricing for all spot and non-standard requests. Training & Enablement: Deliver specialized product and system training to Sales and Operations teams, aligning local execution with Regional and Global Product Team standards. Commercial Leadership & P&L Ownership P&L Management: Own the country’s Ocean Freight P&L, with direct accountability for revenue growth, margin optimization, and strict cost control. Tender Leadership: Lead the country-level ocean tender process and partner with the Sales team to secure strategic accounts and identify new trade opportunities. Key Account Engagement: Engage directly with high-value customers when necessary to drive commercial success and strengthen partnerships. Procurement Excellence: Drive significant cost savings through aggressive carrier negotiations and disciplined allocation management. Stakeholder, Carrier & Compliance Management Stakeholder Engagement: Maintain and develop relationships with local carriers, NVOs, port authorities, terminals, and key clients. Performance Management: Conduct QBRs with Carriers to align on performance KPIs and resolve disputes, including rollovers, D&D, and ETA issues. Compliance Oversight: Ensure full compliance with customs, sanctions, safety rules, and local regulations. Executive Escalation: Act as the primary escalation point for major operational or commercial issues. <br>Qualifications / Experience Qualifications & Requirements Education: Bachelor’s degree in Supply Chain Management, International Trade, Business Administration, or a related field (MBA preferred). Experience: Minimum 5–7 years’ experience in the ocean freight forwarding industry, with a strong background in ocean freight operations and procurement roles. Industry Knowledge: Deep understanding of global shipping markets, Incoterms, and carrier contracts. Technical Skills: Proficient in data analysis tools and ERP/Transportation Management Systems (TMS). Sustainability: Solid understanding of ESG and sustainability programs within the freight and logistics sector. Communication: Fluent in English; proficiency in additional languages is a plus. Mobility: Willingness to travel as required.
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<p><span><strong>MashreqBank</strong></span></p><br><p><span>JOB DESCRIPTION</span></p><br><span><span><strong>1</strong></span></span><p><span><span><strong>Job Title</strong></span></span></p><br><p><span><span>Program Manager, GTB Digital Transformation - PMO</span></span></p><br><p><span><span><strong>Department</strong></span></span></p><br><p><span><span>IBG - GTB - PMO</span></span></p><br><br><p><span><span><strong>Position Name </strong></span></span></p><br><p><span><span>Manager, GTB Digital Transformation - PMO.IBG - GTB </span></span></p><br><p><span><span><strong>Position ID</strong></span></span></p><br><br><p><span><span><strong>Incumbent No.</strong></span></span></p><br><p><span><span><strong>Incumbent Name</strong></span></span></p><br><br><span><span><strong>Group</strong></span></span><p><span><span><strong>Job Number</strong></span></span></p><br><br><span><span><strong>2</strong></span></span><span><span><strong>Job Purpose</strong></span></span><br><p><span>Responsible for end-to-end Project Management Activities related to a large scale Transformation Project and all the related Initiatives defined as pillars of the program. </span></p><br><p><span>The role delivers Project Management Outputs for the Transformation Program centralizing business, functional, operational and technical aspects of the Program. </span></p><br><p><span>The role requires the incumbent to plan, manage, execute, track and implement complex corporate banking functional and technology solutions including complex projects, and ensure delivery in line with customer expectation – internal and external-, within the base-lined schedule, budget and scope parameters; including but not limited to overseeing the testing strategy and execution, quality and compliance controls, and production stability after change movement.</span></p><br><br><span><span><strong>3</strong></span></span><span><span>Dimensions</span></span><br><p><span>Operating Budget</span></p><br><p><span>Number of Staff</span></p><br><br><p><span>Capital Exp. Budget</span></p><br><p><span>Other</span></p><br><br><span><span><strong>4</strong></span></span><span><span>Key Result Areas</span></span><br><p><span>On top of the agenda is the creation of the Program Master Plan which has to incorporate all the initiatives defined as pillars of the program</span></p><br><p><span>Each Initiative should have a concrete Project Plan that will be part of the Consolidated Transformation Project Master Plan.</span></p><br><p><span>Defining - for each Initiative as well as for the consolidated plan - the milestones and necessary activities/tasks to be performed, proper allocation of resources and responsibilities, timelines, dependencies, critical paths and contingency actions for deviations.</span></p><br><p><span>Agreeing the master plan with stakeholders and presenting recommendations to the Steering Committee.</span></p><br><p><span>Should be able to coordinate the Plan executions including all steps of the process.</span></p><br><p><span>The steps to include the design, development, testing, roll out and stabilization.</span></p><br><p><span>Should be able to include activities that will complement the Transformation Program eg the building blocks of an Ecosystem</span></p><br><p><span>Should manage collaboration of the business case that will support the Program, its development and approval, also including Finance teams to provide the necessary funding. Each activity should be tracked in line with budget approved.</span></p><br><p><span>Reporting is a critical activity that should be performed with the highest standards, should be accurate, timely and well organized</span></p><br><p><span>Vendor Management: to be totally connected with all vendors participating in the program, coordinating their activities and outputs.</span></p><br><p><span>Should design the necessary project plans to engage customers in the process, following the defined customer journey initiative</span></p><br><p><span>Execute the Front to Back digitalization initiative, coordinating all the necessary areas of the Bank that should participate and contribute on it, including front, middle and back office</span><span>Facilitate the necessary project plans to assure a proper and integral integration of the ongoing digital initiatives of the bank to assure consistency and to avoid duplication of efforts.</span></p><br><p><span>The role has a Global Scope, to properly coordinate the participation of all the countries where the Bank has decided to implement the solution.</span></p><br><p><span>Should take ownership of each Governance instance defined to conduct the Program, including Steering Committees, Project and Working ones, as well as all working meetings that includes internal and external people participating in each of the initiatives of the program</span></p><br><p><span>The Governance Management includes the organization of the sessions, identification of the representatives of each area involved in the project, the preparation of the documents/materials for each session, the animation, the minutes, the identification of the action items, the reporting of the progress, deviation and mitigated actions. Also post sessions each action defined has to be tracked.</span></p><br><p><span>Provide extensive leadership in digital technology, including Continuous Delivery, Cloud Strategy, automation and key technology / vendor selections</span></p><br><p><span>Work closely with vendors to ensure solutions are technically compliant</span></p><br><p><span>Provide leadership and knowledge on agile implementation methodologies</span></p><br><p><span>Engage in Functional and technical solution design, build/integration, testing, deployment, and maintenance of end-to-end solutions which meet business needs</span></p><br><p><span>Engage and partner with the business to understand requirements, ensure alignment to the strategy, principles and reference architecture, and assist in shaping the solution to achieve this</span></p><br><p><span>Keep up-to-date on new technology, standards, protocols and tools in areas relevant to the rapidly changing digital environment</span></p><br><p><span>Provide solutions and technology leadership across a range of corporate banking technologies including, but not limited to, Mobile/Web Frameworks, Portals, Web Content Management and Collaboration Platforms</span></p><br><p><span>Manage program and stakeholders from various business and Operations functional areas.</span></p><br><br><span><span><strong>5</strong></span></span><span><span><strong>Operating Environment, Framework and Boundaries, Working Relationships</strong></span></span><br><p><span>Interact with stakeholders from business, enabling units, 3rd party representatives, and senior management.</span></p><br><p><span>Adhere to project management, information controls and security frameworks/procedures, including change and incident management process.</span></p><br><p><span>Provide general administrative support to the team, including, meetings, knowledge transfer and activity reporting.</span></p><br><p><span>Ensure management is informed of risks, issues, project/activity status, and team accomplishments.</span></p><br><p><span>Brief teams on important project, operational and organizational issues.</span></p><br><p><span>Recognize team achievements and share success, promoting high performing teams.</span></p><br><br><br><span><span><strong>6</strong></span></span><span><span><strong>Problem Solving</strong></span></span><br><ul><li><p><span>Balance conflicting requirements and needs of team members and project stakeholders for optimal outcome.</span></p><br></li><li><p><span>Full compliance with the change management process for all production rollouts.</span></p><br></li><li><p><span>Provide cost effective, business friendly and quality technology solutions which should ensure scalability and stability</span></p><br></li><li><p><span>Provide innovative approaches to Business problems by utilizing existing applications</span></p><br></li><li><p><span>Test and Release Management Disciplines</span></p><br></li><li><p><span>Problem and Incident Management</span></p><br></li><li><p><span>Change Control Disciplines</span></p><br></li><li><p></p></li></ul> </div>
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<p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong><span>Meet the team!</span></strong></p><br><p><span>Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.</span></p><br><p><span>The Engineering Manager, Software Quality holds a crucial position in ensuring that the performance of our products and product integrations maintains high quality at all times. This role is responsible for leading a team of SDETs (Software Development Engineers in Test), creating test strategies for complex projects with remote teams, and driving automation and AI-native testing frameworks. This role reports to the Senior Products Director and works closely with them to execute our test strategy. </span></p><br><p><strong><span>Help us shape the future of communication by:</span></strong></p><br><ul><li><p><span>Leading, coaching, and growing a team of SDETs — including hiring, performance management, and career development.</span></p><br></li></ul><ul><li><p><span>Supporting multiple scrum delivery teams with estimation, planning, and strategy for testing Web and Mobile applications.</span></p><br></li></ul><ul><li><p><span>Owning the Release Management process across products.</span></p><br></li></ul><ul><li><p><span>Owning test (case) coverage, and test and defect reporting and metrics.</span></p><br></li></ul><ul><li><p><span>Establishing and scaling our automated testing frameworks for UI and API test automation.</span></p><br></li></ul><ul><li><p><span>Advocating for QA best practices across the development and engineering teams, and establishing lightweight checks and balances to prevent regressions and production issues.</span></p><br></li></ul><ul><li><p><span>Defining and evolving QA practices for AI-native features, including validation of LLM/agent outputs and testing of agentic workflows.</span></p><br></li></ul><ul><li><p><span>Organizing and leading special initiatives as a member of the engineering team — improving process, investigating and qualifying tools, and developing test frameworks or techniques to benefit future projects.</span></p><br></li></ul><br><p><strong><span>What you'll bring:</span></strong></p><br><ul><li><p><span>10+ years of relevant development or testing experience, including 7+ years in quality roles testing and automating large-scale, customer-facing systems with sophisticated distributed integrations.</span></p><br></li></ul><ul><li><p><span>3+ years managing SDETs responsible for qualifying features through the complete software development lifecycle.</span></p><br></li></ul><ul><li><p><span>Excellent knowledge of QE automation architecture, methodologies, processes, and tools.</span></p><br></li></ul><ul><li><p><span>Hands-on experience building QE automation frameworks for both frontend and backend applications (e.g., Cucumber, Selenium, Rest Assured, TestNG, SOAPUI).</span></p><br></li></ul><ul><li><p><span>Experience creating multiple test frameworks from scratch; proficiency in Java or Python, and familiarity with databases, SQL, and scripting languages.</span></p><br></li></ul><ul><li><p><span>Understanding of REST and RESTful services.</span></p><br></li></ul><ul><li><p><span>Experience working with remote and distributed teams.</span></p><br></li></ul><ul><li><p><span>Experience working on Agile (Scrum) teams.</span></p><br></li></ul><ul><li><p><span>Ability to collaborate with and influence cross-functional teams within your area of responsibility.</span></p><br></li></ul><ul><li><p><span>Ability to drive efficiency through process improvement and automation, increase test coverage, reduce customer-impacting defects, make risk-based decisions, and mentor engineers on the team.</span></p><br></li></ul><ul><li><p><span>Ability to build, drive, and support an automation test strategy, with a focus on delivering great software quickly, efficiently, and with growing quality.</span></p><br></li></ul><p><strong><span>AI Proficiency:</span></strong></p><br><ul><li><p><strong><span>Minimum Level: L5</span></strong><span> — Advanced proficiency in AI tools with the ability to apply AI effectively across QA, test automation, defect analysis, test data generation, and quality-risk assessment.</span></p><br></li><li><p><strong><span>Expected:</span></strong><span> Use AI to generate and expand test cases from requirements, accelerate automation development and debugging, analyze logs and defects, generate edge-case test data, and evaluate coverage and release-quality metrics. </span></p><br></li><li><p><span>Strong understanding of testing AI/agent-based features, including hallucination detection, grounding, guardrails, fallback behavior, and prompt-injection resistance. Experience with tools such as Claude is required</span><strong><span>.</span></strong><span> AI-generated outputs must be critically reviewed and validated before being used in testing or release decisions.</span></p><br></li></ul><p><strong><span><span>Craft & Toolkit:</span></span></strong></p><br><ul><li><p><span>Software Quality Engineering (QE/QA)</span></p><br></li><li><p><span>Engineering Management</span></p><br></li><li><p><span>Test Automation</span></p><br></li><li><p><span>API & UI Testing</span></p><br></li><li><p><span>AI-Native Quality Engineering</span></p><br></li><li><p><span>Release Management</span></p><br></li><li><p><span>Agile Software Delivery (Scrum)</span></p><br></li><li><p><span>DevOps & CI/CD</span></p><br></li><li><p><span>Cloud & Container Technologies</span></p><br></li><li><p><span>Quality Strategy & Process Improvement</span></p><br></li><li><p><span>Leadership & People Management</span></p><br></li></ul><p><strong><span><span>Character Traits:</span></span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong><span>As a Unifone you’ll receive a range of benefits:</span></strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>
Job Summary:<br>The Internal Communications, Employee Engagement Director is responsible for leading internal communications, employee engagement, and employer branding to strengthen OD’s culture, alignment, and employee experience.<br>Responsibilities:<br>HR Communications & Employee Engagement Strategy Develop and lead the internal communications and employee engagement strategy aligned with OD’s HR priorities, culture, and business strategy. Translate OD’s HR initiatives (performance cycle, talent programs, policies, change initiatives, employee experience improvements) into clear, engaging communications. Design and deliver engagement campaigns that drive participation, belonging, and alignment with OD values. Establish and maintain effective two-way communication and feedback channels (pulse surveys, listening sessions, focus groups, digital feedback tools) and turn insights into action plans with stakeholders. B) Culture, Change & Leadership Communications Partner with senior leadership to cascade key messages and support change management communication across OD. Create toolkits and communication packs for managers to enable consistent messaging and stronger people leadership. Support HR crisis/critical communications (employee relations-sensitive topics) to protect trust, transparency, and organizational reputation. C) Employee Experience & Internal Events Lead the planning and execution of employee engagement initiatives and internal events (e.g., Ramadan, New Year, recognition, town halls, culture activations). Partner with HRBP, Admin, and relevant functions to ensure high-quality employee experience and strong participation. D) Employer Branding & Talent Attraction (with TA + Marketing) Own the employer branding strategy within HR, aligned to OD’s EVP and culture narrative. Partner with Talent Acquisition to create talent attraction campaigns and strengthen candidate engagement across key channels. Collaborate with Marketing to ensure brand consistency across career websites, social channels, and recruitment content. Develop authentic employee stories, testimonials, and culture content to support attraction and retention. Track & report employer branding and recruitment marketing effectiveness, recommending improvements based on data. E) Governance, Budget & Stakeholder Management Manage the internal communications and engagement calendar, approvals, and content governance (tone of voice, templates, standards). Manage the assigned budget and oversee vendors/agencies (events, content, design, platforms) ensuring quality and ROI. Partner with HRBPs and function leaders to ensure communications reflect employee realities and business priorities.<br><br>Knowledge, Skills & Experience:<br>Bachelor’s degree in HR, Business, Communications, or related field (master’s is a plus)10+ years of experience in HR with strong exposure to employee engagement, internal communications, culture, and employer branding. Proven experience partnering with executive stakeholders and managing sensitive HR communications. Strong writing/storytelling skills; Arabic & English is a must. HR stakeholder management and business partnering. Culture and engagement program design. Change management communications. Strong content creation and storytelling. Data-driven insights and action planning. High discretion, ownership, and attention to detail.
A GLIMPSE ABOUT CRÉDIT AGRICOLE EGYPT:<br>Crédit Agricole Egypt Since its launch in 2006, Crédit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Crédit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt’s national priorities. With a universal customer-focused model, Crédit Agricole Egypt is “a whole bank just for you” serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers’ best interests, Crédit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Crédit Agricole Egypt’s endeavor to attain its customers’ satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Crédit Agricole Egypt is in line with the world’s digital transformation, encouraging and implementing an innovative environment to exceed its customers’ expectations. In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.<br>Role Purpose:<br>The IT Quality Assurance Manager will be responsible for identifying gaps across IT and IT -related business processes within the bank, driving process enhancements, and ensuring alignment with IT governance standards, regulatory expectations, and internal control requirements. This role will focus on improving process efficiency, control effectiveness, ownership clarify, documentation quality, and performance measurement across key IT Processes, including incident, problem, change, vendor, demand, project delivery, business analysis, service transition and testing governance processes.<br>The role will work closely with IT Quality, PMO, Governance, IT Risk, Development, Operations, and other Process Owners to define improvement actions, establish KPIs, / KRIs, monitor progress, and support continual improvement across IT.<br>Key Responsibilities:<br>Process Gap Analysis: Assess current IT and IT-related business processes, identify inefficiencies, bottlenecks, unclear ownership, missing controls, documentation gaps, and recurring process issue and propose relevant improvements. Process Enhancement: Design and implement optimized workflows, process maps, RACI matrices, Control points escalation paths, templates, and standard operating procedures across incident, problem, change, vendor, demand, project, service transition, testing governance and business analysis management. Governance Alignment: Ensure all processes improvements adhere to IT governance frameworks, internal policies, and regulatory requirements, audit expectations, and relevant best practices such as ITIL, COBIT, ISO 20K, ISO 27k, PMI, and Agile. Project & PMO Process Engagement: Actively participate in demand and project delivery improvement initiatives, ensuring process improvements are embedded in PMO-governed delivery lifecycle stages, including demand intake, prioritization, project initiation, delivery governance, change control, testing readiness, service transition, and post-implementation review. Testing Process Improvement: Support improvement of testing-related processes, templates, entry/exit criteria, defect management workflow, UAT process, and testing governance in coordination with the IT Testing Control Manager, without owning testing execution, test approval, or testing sign-off. Stakeholder Collaboration: Work closely with IT Quality, Governance, PMO, IT Risk, Development, Operations, Testing, Vendor Management, and business stakeholders to align process improvements with organizational goals and operational priorities. Continuous Improvement: Establish and maintain a continual improvement register, define KPIs/KRIs, track improvement actions, monitor process effectiveness, and drive ongoing enhancements based on data, lessons learned, audit observations, incidents, and stakeholder feedback. Dashboarding & Reporting: Develop process improvement dashboards and management reports covering process health, improvement progress, overdue actions, recurring gaps, KPI/KRI trends, and benefits realization.<br>Required Skills & Competencies:<br>Strong background in IT process management, IT quality, governance, and continual improvement. Experience with incident, problem, change, vendor, demand, project delivery, testing governance, and business analysis management frameworks. Solid knowledge of project management methodologies (e.g., PMI, Agile, stage-gate governance, and project delivery lifecycle controls). Analytical mindset with ability to identify process gaps, control weaknesses, recurring issues, root causes, and improvement opportunities. Strong capability in designing process maps, RACIs, workflows, SOPs, KPIs, KRIs, dashboards, and improvement action plans. Excellent communication, facilitation, stakeholder management, and change management skills. Ability to work across multiple IT and business teams and drive organizational change. Strong follow-up discipline with the ability to track actions, challenge delays, and escalate blocked improvements when required.<br>Qualifications:<br>Bachelor’s degree in IT, Computer Science, Engineering, Business Information Systems, or related field (Master’s preferred). Professional certifications such as ITIL, PMP, or COBIT, Lean Six Sigma, ISO 20000, ISO 27001, or Business Process Management are highly desirable. Minimum 7–10 years of experience in IT governance, IT quality, IT service management, PMO governance, process improvement, or operational excellence roles. Banking or financial services experience is strongly preferred. Practical experience in process mapping, gap analysis, root cause analysis, dashboarding, KPI/KRI definition, and continual improvement tracking.
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Managing the full operations end to end (team operations, inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related). Inventory management: Ensure correct processes, policies and proper execution of inventory management (stock-in and stock-out). Shrink/Expiry control and Quality focus (in terms of inventory no damaged or poor fresh food quality; close to expiry). Pick-Pack process: Ensure efficient and correct pick and pack process and service level (starting with ensuring availability, picking up the correct item/quantity) & proper management of the staffing and scheduling as per demand to achieve desired UTR and service level. Property / Asset management: Proper management of the property and facility, plus asset management and tracking. Expense Control: Identify potential opportunities to reduce expenses with the same operational efficiency. Maintenance related: Define the guidelines for all engineering and maintenance tasks / equipment / key activities i.e. outsourcing VS internal services, local VS regional contracts, preventive maintenance plan, etc. Managing Productivity, work standards, and development of store staff. Monitoring and managing the store costs VS budget for the section. Ensuring continuous improvement of current performance VS accepted standard/best practices at the store (i.e. stock level, productivity, service level). Monitoring financial and operational performance of each store and initiating required actions for improvement. Controlling and ensuring that equipment, infrastructure, etc. in stores are used and maintained properly. Developing action plans with the department manager to address weak areas in need of improvement. Instituting training and developmental programs for staff and monitoring effective implementation. Monitoring product range availability according to selected store product range. Develop preventive and regular maintenance plans<br><br>Qualifications<br><br>You have at least 7+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers, in an international setting. If you have worked for a fulfilment, e-commerce, FMCG retail business it is a plus. You have built teams and led cross-functional projects at scale. You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved. You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission. Language skills: Fluent English and Arabic would be highly advantageous