office manager Jobs

dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>As a Sales Account Manager, you will be responsible for maintaining existing business and seeking new business opportunities by contacting existing/potential customers. You will be responsible for boosting sales and contributing to dubizzle Egypt's long-term business growth.<br><br>Key Responsibilities:<br><br>Execute Business development plans by reaching out to the existing database of leads through telephone, face-to-face, cold calling on business owners, direct mail, email and networking Meet monthly and quarterly sales KPIs (value and volume) Communicate effectively to manage clients' expectations to ensure they receive a great dubizzle experience on value-added products and subscriptions to new and older (expired or cancelled) accounts Provide client training to ensure efficient and continuous use of the service and provide regular performance reviews and reports to ensure maximum client retention Regularly update the reporting dashboard to reflect all sales activities Liaise with Finance, Customer Support, Legal and Marketing departments for any sales-related or client-related issues Collect market insights and stay up to date with laws and local development news<br><br><br>Requirements<br><br>Qualifications:<br><br>Bachelor's degree in Business Administration;Valid car and driving licence<br><br><br>Experience:<br><br>1-3 years of experience as a sales consultant in the Automotive or similar fields;Experience in Online Marketplaces is a plus<br><br><br>Knowledge:<br><br>Familiarity with the dubizzle website;Basic knowledge of sales processes;Highly computer literate and online savvy;Proficient in Microsoft Excel and Power Point<br><br><br>Skills:<br><br>Excellent communication and negotiation skills;Ability to deliver excellent customer experience;Ability to deliver engaging presentations<br><br><br>Traits:<br><br>Entrepreneurial spirit and drive;Goal-oriented and ambitious, with capacity and drive to reach and exceed quotas

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Role Summary<br><br>The Rider Experience & Engagement Manager owns the end-to-end rider journey with a clear objective: reduce churn, improve retention, and strengthen long-term rider loyalty.<br><br>This role is responsible for building and executing a comprehensive Rider Value Proposition through structured retention strategy, loyalty frameworks, engagement programs, in-app communications, and strategic partnerships that drive measurable KPI improvement.<br><br>What's On Your Plate?<br><br> Retention, Rider Value Proposition & Loyalty Own rider churn reduction strategy, with strong focus on early-life retention. Define and continuously enhance the overall Rider Value Proposition. Design and manage a structured rider loyalty framework. Analyze retention data to identify high-risk segments and structural gaps. Track key KPIs (Churn %, Retention Rate, Tenure trends, RSAT). Develop and execute action plans to improve retention and loyalty outcomes. Rider Engagement Develop and execute a comprehensive annual engagement roadmap aligned with business priorities. Lead structured recognition and motivation programs. Ensure engagement initiatives are measurable and linked to retention KPIs. Drive initiatives that strengthen rider attachment and sense of belonging. Rider Communications & Feedback Own in-app rider communication strategy and governance. Ensure clear, consistent, and aligned messaging. Establish structured rider feedback mechanisms (surveys, focus groups). Translate insights into concrete improvement initiatives and corrective action plans. Partnerships & Benefits Develop and manage third-party benefit partnerships. Launch value-added programs that enhance the Rider Value Proposition. Monitor adoption and measurable impact on retention metrics.<br><br>Qualifications<br><br>What Have We Ordered?<br><br>5–8 years experience in managing large distributed workforce Experience reducing attrition or building engagement programs Strong analytical skills (Excel / dashboards) Experience managing cross-functional stakeholders Experience launching incentive or loyalty initiatives Field-oriented personality Experience building B2B partnerships (banks, telecom, gyms, retail) Background in logistics, ride-hailing, or FMCG field ops Experience in loyalty program design Commercial mindset (negotiation skills)

Job Summary:The Senior Business Relationship Manager (BRM) reporting to the Head of Business Relationship Management within the Information Technology Group serves as the strategic link between business and technology, ensuring business priorities are translated into valuable and impactful solutions. The role combines strategic advisory, business analysis, stakeholder management, and demand shaping to drive business value and successful delivery of initiatives.<br>Job Responsibilities:Act as a trusted advisor to business leaders, aligning technology initiatives with strategic objectives. Lead business demand management, requests fulfillment, portfolio prioritization, and value realization activities. Analyze business needs, identify opportunities, and aid in translating requirements into effective solution designs. Facilitate workshops, stakeholder discussions, and business case development. Build strong relationships across business and technology teams to drive collaboration and informed decision-making. Develop artifacts and documents related to the business demand, requests, and requirements. Partner with delivery, architecture, and relevant teams to ensure successful solution designing and business delivery. Monitor initiative outcomes, benefits realization, risks, and dependencies. Ensure the maintenance of the BRM registry of business requests, including the status of each request, issues and risks, and lead the reporting and escalation as required. Adhere to the BRM governance and reporting requirements. Stay informed on industry trends and innovation opportunities to support business growth and transformation.<br>Job Requirements:Bachelor's degree in business, Information Systems, Computer Science, Engineering, or a related field.5 - 8 years of relevant experience. Strong experience in Business Relationship Management, Business Analysis, Product Management, Business Development or Technology Consulting. Proven ability to gather requirements, design business solutions, and develop business cases. Experience in demand management, portfolio planning, and stakeholder engagement. Exceptional communication, presentation, facilitation, and influencing skills. Ability to engage effectively with senior executives and cross-functional teams. Strong relationship-building, negotiation, and conflict-resolution capabilities. Solid experience within Banking, Financial Services, Fintech, Payments, or related industries. Understanding of financial products, services, customer journeys, and business processes. Good understanding of SDLC, Agile, Waterfall, and hybrid delivery methodologies. Ability to communicate effectively with technical teams and understand technology concepts, integrations, APIs, and solution architectures. Relevant certifications (BRMP, CBAP, Agile, Scrum, or equivalent) are an advantage.

Role Objectives :<br>As a Logistics Manager, you will be responsible for optimizing the performance, efficiency, and experience of our delivery associate network. You will oversee fleet management, logistics execution, performance management, and live operations to ensure a seamless delivery service. Your focus will be on improving delivery speed, cost efficiency, delivery associate retention, and service quality in a fast-paced, high-growth environment.<br>Roles & Responsibilities :<br>Delivery Associate Fleet Management & Performance :<br>Oversee delivery associate recruitment, onboarding, and training programs to ensure a high-quality delivery network. Manage delivery associate allocation and shifts to optimize fleet availability across peak and off-peak hours. Monitor delivery associate KPIs (e.g., delivery time, order fulfillment rate, customer satisfaction) and implement performance improvement strategies. Develop incentive structures to motivate and retain high-performing delivery associates while improving overall efficiency. Ensure compliance with safety, legal, and operational guidelines for the fleet. Maintain strong engagement with the delivery associate community through regular communication, feedback sessions, and support initiatives.<br>Delivery Operations & Logistics Execution :<br>Oversee on-ground logistics operations, ensuring smooth coordination between all stakeholders. Monitor real-time order dispatching, identifying bottlenecks and optimizing routes for improved efficiency. Implement delivery associate utilization strategies, reducing idle time while balancing demand and availability. Work closely with tech teams to improve fleet tracking, delivery associate app usability, and dispatch algorithms. Collaborate with customer service to handle escalations related to delivery failures or delays.<br>Process Optimization & Cost Control :<br>Analyse operational data to identify inefficiencies and implement process improvements. Manage fleet costs, fuel efficiency, and asset utilization to drive cost-effective operations. Develop contingency plans for high-demand periods, weather disruptions, and operational risks. Liaise with external vendors for fleet services, insurance, and safety equipment.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS :<br>10+ years of experience in last-mile logistics, fleet management, or delivery operations. Strong analytical skills with the ability to use data-driven insights to optimize operations. Hands-on experience managing large-scale delivery fleets in fast-paced environments. Knowledge of route optimization, real-time dispatching, and delivery associate engagement strategies. Excellent leadership, communication, and problem-solving skills. Ability to work under pressure and adapt to dynamic operational challenges. Proficiency in Excel, SQL, or operational analytics tools is a plus.

Own the customer experience strategy, roadmap and delivery for the active ecommerce partners - so every end user interaction with the partners' online platform, is responsive, convenient and up to expectations. Fuelling tech roadmap pipeline via customers' feedback and ecom internal functions business requirements aiming for better experience, more GMV and lower costs<br><br>Leverage scale of active partners to develop collabs and deals across marketing automation, CRM & other tools for the benefit of both RTG & partners<br><br>Active participation in building solid CX plans with Ventures Director to activate new potential prospects<br><br>Outcomes & Scorecard<br><br>Success in this role is measured by Active Partners'Tech Roadmap adherence Data reliability and accuracy Platform Conversion rate CSAT sustained at ≥90%NPS improved quarter over quarter against each account baseline Refunds and disputes resolved within partners' policy and SLA, with zero aging cases<br><br>Core Responsibilities (Prioritized & Outcome-Oriented)<br><br>Deliver the signed off tech roadmap for every managed partner account Own the data based to enable all Ecom segments take fast and correct decisions Setting standards across every managed partner account Lead, coach, and direct the service team to meet response, resolution, and quality standards Own escalation and complaint management so issues are fully resolved and do not recur Turn feedback and contact data into root-cause fixes with Commercial, Operations, technology and the Partner<br><br>Scope & Authority<br><br>Own (Core Focus)<br><br>Active Partners' Product Management; Website usability, content clarity, and checkout experience. Owning Tech Roadmap, Data Analytics, product listing, Promo rules setup Customer Service Operations; Shipping methods, time slots, orders capacity distribution, reordering, etc Customer Service; Escalation and complaint resolution within client-approved policy and Voice-of-customer reporting to clients and internal functions across all channels (chat, phone, email, social, Whats App)<br><br>Influence (Secondary / Support)<br><br>Delivery promise time End user cancellation, rejections, and exchange policy design Customer Acquisition strategy<br><br>Not Responsible For<br><br>Pricing, promotions, assortment, or margin decisions Fulfillment, warehousing, or courier performance Digital Marketing<br><br>Requirements<br><br>Ideal Profile<br><br>Bachelor's degree in Computer Science or Business, with 8+ years of overall business experience and 3-4 years in of Ecommerce Product Management Ability to work under pressure Familiar with Ecom analytics tools such as GA4Takes decisions based on data Experience in handling & delivering service for multiple brands or accounts, adapting tone Data-literate and hands-on with CRM / ticketing tools (Zendesk, Freshdesk, or similar)

Job Purpose:<br>The Design Assistant Manager is responsible for the design, coordination, and documentation of architectural projects within the development portfolio, producing high-quality visual materials that effectively communicate project concepts and details throughout all development stages. The role includes modeling masterplans, developing architectural marketing materials such as rendered plans and elevations, preparing contractual and presentation content, creating design and visual studies, and producing 3D visuals in alignment with project and company standards. This role is ideal for a motivated architect eager to gain comprehensive exposure to real estate development projects from concept to delivery.<br>Job Responsibilities: <br>Support in preparing conceptual, schematic, and detailed design drawings for residential, commercial, and mixed-use projects. Manage consultants and review design and tender packages. Manage project stakeholders to ensure consistency across all phases of the project. Manage all disciplines for Architecture, Structure, MEP, Landscape, Geotechnical, and Master Planning. Provide technical support to the construction team. Develop presentation materials, marketing layouts, and complete sales kit packages. Produce detailed and visually engaging masterplan renderings that illustrate urban layouts, landscape features, and architectural components. Create design and visual studies to support concept development, massing, and material exploration. Contribute to the design review process by researching materials, design standards, and relevant regulations. Participate in design workshops and brainstorming sessions with the project team. Prepare and update architectural drawings, layouts, and design packages. Review and organize architectural documentation for design submissions, permits, and approvals. Prepare rendered architectural plans, elevations, and sections that clearly communicate design intent for marketing and presentation purposes. Attend coordination meetings and prepare minutes or follow-up actions. Track design revisions and maintain organized project files and documentation. Support the team in evaluating design proposals from consultants or contractors.<br>Job Requirements: <br>Bachelor's degree in Architecture (Master's degree is a plus).10 years of relevant experience in architectural design, preferably within a real estate developer or consultancy firm. Proficiency in Auto CAD, Revit, Sketch Up, 3D Max, Lumion, and Adobe Creative Suite. InDesign and Photoshop proficiency is a must. Experience with AI-based visualization tools and platforms for concept generation and image enhancement. Strong understanding of architectural detailing, design documentation, and coordination workflows. Excellent attention to detail, organization, and communication skills. Ability to work collaboratively in a fast-paced, multidisciplinary environment.

???? Join TTG Technology!✨ This opportunity is made for you! At TTG Technology, we’re expanding and looking for a talented and driven:???? Vendor Account Manager ???? Ready to make the move? Apply now or send your resume directly to Hadeer. Gaber@thetranslationgate.com <br>???? What You're Goanna Do1. Vendor Sourcing & Recruitment Source, evaluate, and onboard qualified language service providers and freelancers. Maintain a scalable vendor pipeline across all required languages and services. Conduct vendor qualification and capability assessments.2. Vendor Management Build and maintain strong relationships with vendors. Monitor vendor availability, capacity, and engagement. Address vendor issues and support long-term retention.3. Performance Management Monitor vendor performance against quality, delivery, responsiveness, and productivity KPIs. Conduct regular performance reviews and implement improvement plans where required. Recommend suspension or removal of underperforming vendors.4. Capacity & Resource Planning Forecast vendor capacity requirements based on business demand. Ensure adequate coverage for all languages, specializations, and service lines. Proactively identify and address resource gaps.5. Commercial Management Negotiate competitive vendor rates and service terms. Support cost optimisation while maintaining quality standards. Maintain approved vendor pricing and contracts.6. Database & Compliance Maintain accurate vendor records, qualifications, and documentation. Ensure compliance with company policies, client requirements, confidentiality agreements, and applicable ISO standards.7. Cross-Functional Collaboration Partner with Project Management, Quality, Sales, and Finance teams to ensure effective vendor support and service delivery. Resolve vendor-related operational and quality issues promptly.8. Process Improvement Identify opportunities to improve vendor management processes, reporting, automation, and operational efficiency. Support continuous improvement initiatives and best practices.<br>Required Skills & Qualifications:1–3 years in Vendor Management within the Language Services, Localization, Translation, or BPO industry. Proven experience managing international freelance supplier networks. Experience recruiting multilingual language professionals. Experience negotiating vendor agreements and pricing. Knowledge of ISO 17100 is preferred.<br>???? What We Offer???? Competitive Salary???? Medical & Social Insurance⚖️ Flexible Work Model (Hybrid)???? Clear Career Growth & Promotion Opportunities???? Exposure to International Markets & Clients???? Continuous Learning & Professional Development???? Collaborative, Supportive, and Innovative Culture???? Performance-Based Rewards & Recognition Programs????️ Gym Access???? Why TTG Technology? Join a fast-growing, innovation-driven company where your role directly impacts business success and your career progression is apriority.

Role Objectives :<br>As a Logistics Manager, you will be responsible for optimizing the performance, efficiency, and experience of our delivery associate network. You will oversee fleet management, logistics execution, performance management, and live operations to ensure a seamless delivery service. Your focus will be on improving delivery speed, cost efficiency, delivery associate retention, and service quality in a fast-paced, high-growth environment.<br>Roles & Responsibilities :<br>Delivery Associate Fleet Management & Performance :<br>Oversee delivery associate recruitment, onboarding, and training programs to ensure a high-quality delivery network. Manage delivery associate allocation and shifts to optimize fleet availability across peak and off-peak hours. Monitor delivery associate KPIs (e.g., delivery time, order fulfillment rate, customer satisfaction) and implement performance improvement strategies. Develop incentive structures to motivate and retain high-performing delivery associates while improving overall efficiency. Ensure compliance with safety, legal, and operational guidelines for the fleet. Maintain strong engagement with the delivery associate community through regular communication, feedback sessions, and support initiatives.<br>Delivery Operations & Logistics Execution :<br>Oversee on-ground logistics operations, ensuring smooth coordination between all stakeholders. Monitor real-time order dispatching, identifying bottlenecks and optimizing routes for improved efficiency. Implement delivery associate utilization strategies, reducing idle time while balancing demand and availability. Work closely with tech teams to improve fleet tracking, delivery associate app usability, and dispatch algorithms. Collaborate with customer service to handle escalations related to delivery failures or delays.<br>Process Optimization & Cost Control :<br>Analyse operational data to identify inefficiencies and implement process improvements. Manage fleet costs, fuel efficiency, and asset utilization to drive cost-effective operations. Develop contingency plans for high-demand periods, weather disruptions, and operational risks. Liaise with external vendors for fleet services, insurance, and safety equipment.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS :<br>10+ years of experience in last-mile logistics, fleet management, or delivery operations. Strong analytical skills with the ability to use data-driven insights to optimize operations. Hands-on experience managing large-scale delivery fleets in fast-paced environments. Knowledge of route optimization, real-time dispatching, and delivery associate engagement strategies. Excellent leadership, communication, and problem-solving skills. Ability to work under pressure and adapt to dynamic operational challenges. Proficiency in Excel, SQL, or operational analytics tools is a plus.

Job Purpose The Design Manager (Architecture) is responsible for leading the architectural design process across assigned projects, ensuring that designs align with the organization's vision, quality standards, budget, schedule, and regulatory requirements. The role coordinates with internal departments, consultants, contractors, and stakeholders to deliver innovative, functional, and buildable design solutions from concept through construction. Key Responsibilities Lead and manage the architectural design process throughout all project phases. Review and approve architectural drawings, specifications, and design deliverables. Coordinate with structural, MEP, landscape, and other engineering disciplines to ensure integrated designs. Manage external architectural consultants and monitor their performance against project requirements and timelines. Ensure compliance with local building codes, regulations, company standards, and client requirements. Review value engineering proposals to optimize cost without compromising quality or functionality. Collaborate with Development, Construction, Project Management, Procurement, and Commercial teams throughout the project lifecycle. Participate in design review meetings and provide technical guidance to project teams. Monitor design progress, identify potential risks, and implement corrective actions to maintain project schedules. Support the tendering process by reviewing technical documentation and responding to design-related queries. Conduct site visits during construction to ensure design intent is maintained and resolve technical issues. Mentor and develop architects and junior design team members. Stay informed about industry trends, sustainable design practices, and emerging technologies. Qualifications Bachelor's degree in Architecture. Master's degree is an advantage. Professional registration or membership with a recognized architectural body is preferred. Experience8–12 years of architectural design experience, with at least 3–5 years in a managerial or leadership role. Experience in large-scale residential, commercial, mixed-use, or hospitality developments. Experience managing multidisciplinary consultants and coordinating complex projects. Technical Skills Strong knowledge of architectural design principles and construction methodologies. Proficiency in Auto CAD, Revit, BIM, Sketch Up, and Adobe Creative Suite. Familiarity with local building codes and planning regulations. Strong understanding of design coordination, value engineering, and construction documentation. Knowledge of sustainable design principles and green building standards is an advantage. Soft Skills Leadership and team management. Excellent communication and presentation skills. Stakeholder management. Problem-solving and analytical thinking. Time management and organizational skills. Negotiation and decision-making abilities. Ability to manage multiple projects simultaneously.

Reporting to: People & Culture Manager<br>Teams: Talent Acquisition<br>We are looking for a dynamic and strategic Talent Acquisition Manager to lead the full talent lifecycle within our organization—from attracting exceptional candidates to developing and retaining high-performing employees. This role is ideal for an HR professional who is passionate about building strong teams, enhancing employee potential, and shaping a high-performance culture. The successful candidate will play a key role in driving innovative recruitment strategies, strengthening talent development practices, and ensuring the organization continues to attract, grow, and retain the talent needed to achieve its strategic goals.<br><br>What will you be doing? Lead and manage the organization’s talent acquisition strategy, including manpower planning, recruitment, and employer branding. Oversee the full recruitment lifecycle from job requisition to onboarding, ensuring efficient and high-quality hiring processes. Develop and implement talent management frameworks including performance management, succession planning, and career development. Partner with department heads to identify current and future talent needs and build strong talent pipelines. Monitor and improve recruitment metrics such as time-to-offer, quality-of-hire, and candidate experience. Design and implement programs that enhance employee engagement, retention, and career progression. Manage and develop the recruitment and talent management team to ensure high performance and continuous improvement. Establish and maintain competency frameworks and talent assessment processes. Support leadership in identifying high-potential employees and developing succession plans for key roles. Ensure compliance with HR policies, labor laws, and internal procedures throughout the recruitment and talent management processes. Collaborate with HR teams on initiatives related to learning and development, performance management, and organizational development. Prepare reports and insights on talent trends and workforce analytics to support strategic HR decision-making.<br>What are we looking for? Bachelor's degree in Business Administration, HR or a related field Minimum of 8 years of HR experience, with exposure on talent acquisition as mandatory Strong knowledge of recruitment strategies, talent development, and performance management practices. Strong leadership skills Proven experience in leading recruitment campaigns and building talent pipelines. Strong analytical skills with the ability to interpret HR metrics and make data-driven decisions. Strong familiarity with ATS and high initiatives in developing and enhancing the cycle Ability to work effectively in a fast-paced and collaborative environment.

About Us<br><br>Tasaheel is one of Egypt’s leading microfinance institutions, committed to empowering individuals and communities through accessible and responsible financial solutions. Since our establishment, we have played a pivotal role in expanding financial inclusion by offering tailored lending products that support small to medium-sized businesses across the country.<br><br>Driven by a mission to unlock economic opportunities for underserved populations, Tasaheel provides fast, reliable, and transparent financing options that enable entrepreneurs—particularly women and youth—to grow their businesses, improve their livelihoods, and contribute to sustainable local development.<br><br>With a wide network of branches spanning urban and rural Egypt, we combine deep market knowledge with cutting-edge technology to deliver high-impact services with efficiency and care. Our team is dedicated to building long-term relationships with our clients based on trust, accountability, and mutual growth.<br><br>Overview<br><br>The SMEs Relationship Manager will take charge of overseeing and expanding a portfolio of small and medium-sized enterprise (SME) clients. Your role will involve ensuring that all their financial requirements, such as deposits, transactions, trade finance, and borrowing, are adequately addressed, while fostering robust, long-lasting relationships that aid in the company’s growth and success.<br><br>What You´ll Do<br><br>Understand client needs and develop tailored solutions to address them effectively. Manage and grow a portfolio of SME customers while ensuring high levels of satisfaction and retention. Identify key decision-makers within client organizations to strengthen relationships. Resolve customer concerns or complaints promptly and professionally. Identify upselling and cross-selling opportunities and coordinate with the relevant teams. Ensure high-quality customer service, sales processes, and client engagement standards. Actively approach and acquire potential clients to grow the portfolio. Maintain strong knowledge of market trends and competitor offerings. Collaborate with internal teams to deliver seamless customer experiences.<br><br>What Makes You a Good Fit<br><br>Bachelor's degree in business, Finance, Economics, or a related field is preferred.1 to 3 years of experience in the banking sector, preferably in SME or business banking. Proven experience in planning and implementing sales or relationship strategies. Strong interpersonal, communication, and negotiation skills. Customer-centric mindset with strong problem-solving abilities. Ability to work both independently and collaboratively in a fast-paced environment<br><br>At Tasaheel, we believe that access to finance is not just a service—it’s a catalyst for transformation.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>BUSINESS INTRODUCTION</strong><br>Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br><strong>JOB TITLE</strong><br>Senior Manager - People &amp; Organisation | MAF Retail | Retail Corporate Egypt<br><strong>ROLE SUMMARY</strong><br>The Senior Manager – Human Capital is responsible for managing and driving HC related activities such as organizational design, talent acquisition, talent management and development, total rewards, employee experience and relations compliance, disciplinary and grievance issues for all employees within the assigned business unit. The role holder is also responsible for working with functional leaders, teams, managers and key stakeholders to help build organization and people capability.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Partner with HC Centers of Excellence to drive key people initiatives, including performance management, talent reviews, succession planning, talent development, total rewards, employee relations, and employee experience.</li><li>Support the implementation of HC projects by collaborating with CoE teams and providing business-specific insights and requirements.</li><li>Collaborate with Finance and business leaders on annual workforce planning, staff budgeting, and forecasting hiring needs and personnel costs.</li><li>Lead recruitment activities by ensuring timely fulfillment of talent acquisition needs, conducting senior-level interviews, and recommending qualified candidates in line with HC and Total Rewards policies.</li><li>Champion diversity, equity, and inclusion initiatives while actively contributing to the country D&amp;I council.</li><li>Ensure compensation recommendations align with job grades, salary structures, and organizational reward guidelines.</li><li>Manage employee onboarding and induction, serving as the primary point of contact for employee queries and HR-related support.</li><li>Partner with cross-functional HC teams to deliver a seamless, consistent, and positive employee experience across the business.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s Degree in Business or Human Capital Management</li><li>10+ years in a Human Capital Department</li><li>5+ years in retail</li><li>Professional HR Certification such as CIPR, SHRM, AHARI is preferred</li><li>Stakeholder management and Strategic thinking</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Requisition ID: </b>175475 <br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. <br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.<br><strong>Overview of the role:</strong><br>To lead the internal audit function across multiple business sectors, ensuring strategic alignment with enterprise risk management, regulatory compliance, and governance objectives. The role provides assurance to executive leadership and the Audit Committee<br><strong>What you will do:</strong><br><ul><li>Develop and execute the group-wide internal audit strategy and annual audit plan. Assist the Audit Manager in the development of annual audit plan by assessing the degree of risk.</li><li>Collaborate with Risk, Compliance, and Finance to align assurance activities.</li><li>Drive adoption of data analytics, automation, and continuous auditing practices</li><li>Lead high-impact audits, fraud investigations, and special reviews.</li><li>Present findings and risk insights to department owners and division heads.</li><li>Oversee audit team performance, resource allocation, and professional development.</li><li>Review and approve the audit programs that accompany each audit assignment before commencement of the audit.</li><li>In some cases, conduct internal audit assignment for evaluation of adequacy and effectiveness of the system of internal control and quality of performance.</li><li>Documentation of audit work in Audit Management system which can fully support the audit findings.</li><li>Prepare professional audit reports which should clearly communicate findings, analysis, appraisals, recommendations and information concerning the activities audited.</li><li>Discuss preliminary audit findings with the concerned staff/ management to highlight the observations to management and to get their concurrences.</li><li>Prepare and validate the executive summary for each engagement along with the detailed report and audit follow-up form.</li><li>Assist in the preparation of monthly summary report to be presented to Group Director after it has been reviewed by department Head.</li><li>Ability to extend audit coverage to a wider and more representative population using computer-based audit techniques. E.g. use of ACL.</li><li>Achieve high professional standards of audit performance, reports and recommendations in conformity with International Standards of Internal Audit and within the Group's policy, procedures and long-range goals.</li><li>Such consulting assignments are performed based on management requests in order to establish a fact or to evaluate a specific situation.</li><li>Fraud investigation should be conducted to identify the loss/exposure, control weaknesses, personnel responsible and recommendation to prevent reoccurrence.</li></ul><br><strong>Required Skills to be successful:</strong><br>Minimum experience of 10 years in internal audit experience, with the exposure of managing a team.<br><strong>What equips you for the role:</strong><br><ul><li>Bachelor's degree in accounting, Finance, or Business.</li><li>CIA, CPA, or equivalent certification is an asset. with knowledge of internal audit function.</li></ul><br>We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.<br>Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate <b>why</b> this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.<br>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p><br> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p><br> <p><b>Overview of the role:</b></p><br> <p>To lead the internal audit function across multiple business sectors, ensuring strategic alignment with enterprise risk management, regulatory compliance, and governance objectives. The role provides assurance to executive leadership and the Audit Committee</p><br> <p><b>What you will do:</b></p><br> <ul><li>Develop and execute the group-wide internal audit strategy and annual audit plan. Assist the Audit Manager in the development of annual audit plan by assessing the degree of risk.</li><li>Collaborate with Risk, Compliance, and Finance to align assurance activities.</li><li>Drive adoption of data analytics, automation, and continuous auditing practices</li><li>Lead high-impact audits, fraud investigations, and special reviews.</li><li>Present findings and risk insights to department owners and division heads.</li><li>Oversee audit team performance, resource allocation, and professional development.</li><li>Review and approve the audit programs that accompany each audit assignment before commencement of the audit.</li><li>In some cases, conduct internal audit assignment for evaluation of adequacy and effectiveness of the system of internal control and quality of performance.</li><li>Documentation of audit work in Audit Management system which can fully support the audit findings.</li><li>Prepare professional audit reports which should clearly communicate findings, analysis, appraisals, recommendations and information concerning the activities audited.</li><li>Discuss preliminary audit findings with the concerned staff/ management to highlight the observations to management and to get their concurrences.</li><li>Prepare and validate the executive summary for each engagement along with the detailed report and audit follow-up form.</li><li>Assist in the preparation of monthly summary report to be presented to Group Director after it has been reviewed by department Head.</li><li>Ability to extend audit coverage to a wider and more representative population using computer-based audit techniques. E.g. use of ACL.</li><li>Achieve high professional standards of audit performance, reports and recommendations in conformity with International Standards of Internal Audit and within the Group’s policy, procedures and long-range goals.</li><li>Such consulting assignments are performed based on management requests in order to establish a fact or to evaluate a specific situation.</li><li>Fraud investigation should be conducted to identify the loss/exposure, control weaknesses, personnel responsible and recommendation to prevent reoccurrence.</li></ul> <p><b>Required Skills to be successful:</b></p><br> <ul><li>Minimum experience of 10 years in internal audit experience, with the exposure of managing a team.</li></ul> <p><b>What equips you for the role:</b></p><br> <ul><li>Bachelor’s degree in accounting, Finance, or Business.</li><li>CIA, CPA, or equivalent certification is an asset with knowledge of internal audit function.</li></ul> <p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p><br> <p>Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate <b>why</b> this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.</p><br> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p><br> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>

NOK Talent Solutions Hub is hiring a Finance Manager / Head of Finance (Acting CFO) on behalf of a leading automotive dealership group in Egypt, operating in a dynamic, inventory-intensive environment with strong relationships with international OEMs, banks, and financial institutions.<br>Job Purpose To lead the company's overall finance function with a CFO-level mindset, overseeing financial strategy, treasury and banking relationships, cash flow, working capital, cost control, risk management, budgeting, compliance, and financial planning. The role will act as a strategic business partner to the ownership and executive leadership team, providing forward-looking financial insights, challenging business decisions through data, and developing practical solutions to support profitability, growth, and long-term financial stability.<br>Key Responsibilities Lead the overall finance strategy and ensure alignment with the company's commercial and growth objectives. Manage banking and financial institution relationships, including credit facilities, floor plan financing, working capital facilities, letters of credit/guarantees, and trade finance. Optimize the company's funding and debt structure while maintaining healthy liquidity and working capital levels. Own cash flow forecasting, monitoring, and optimization across vehicle inventory, spare parts, after-sales receivables, and OEM incentives/rebates. Manage foreign currency exposure related to vehicle, parts, and equipment imports, including appropriate risk mitigation strategies. Establish and monitor strong cost-control frameworks across new vehicle sales, used vehicles, after-sales, parts, and body shop operations. Analyze dealership and departmental profitability, identify financial leakage and inefficiencies, and drive corrective actions. Lead the annual budgeting process, rolling forecasts, financial modeling, and variance analysis. Assess financial and operational risks, including credit, FX, inventory obsolescence, OEM, regulatory, and counterparty risks. Ensure strong internal controls, segregation of duties, fraud prevention, and financial governance across the organization. Act as a strategic advisor to ownership and executive leadership, providing scenario planning, financial insights, and commercially driven recommendations. Lead financial modeling for new investments, showroom expansions, new brand franchises, and capital expenditure projects. Support negotiations with OEM/principal partners regarding commercial terms, incentives, targets, and agreements. Present financial performance, risks, forecasts, and strategic recommendations to senior management and the Board of Directors. Ensure compliance with Egyptian tax regulations, e-invoicing/e-receipt requirements, customs and import regulations, GAFI requirements, and relevant Central Bank of Egypt regulations. Oversee the preparation of accurate and timely financial statements in accordance with Egyptian Accounting Standards and, where applicable, IFRS. Manage external audits, tax audits, auditors, tax advisors, and other financial/legal stakeholders. Ensure accurate and timely financial reporting to OEMs and international principals where required.<br>Requirements Bachelor's degree in Finance, Accounting, Economics, or a related field. Professional finance qualification such as CFA, CMA, ACCA, CPA, or an equivalent internationally recognized certification is preferred. MBA with a Finance concentration is a strong advantage. Minimum 10 years of progressive finance experience, including 5–7 years in a senior Finance Manager or equivalent leadership position. Proven experience within the automotive dealership or automotive distribution industry is essential. Strong understanding of dealership P&L management, floor plan financing, OEM incentive structures, inventory financing, and automotive business economics. Proven track record in managing banking relationships and negotiating credit facilities and financing terms. Experience within businesses with significant import and foreign-currency exposure is highly desirable. Strong knowledge of cash flow management, treasury, cost control, risk management, budgeting, and financial planning. Advanced financial modeling and analytical skills, with strong proficiency in Excel; Power BI is a plus. Hands-on experience with ERP/DMS systems such as SAP, Oracle, CDK, Reynolds & Reynolds, or similar platforms. Strong knowledge of Egyptian tax, customs/import regulations, and corporate banking requirements. Excellent negotiation and stakeholder-management skills, particularly with banks, OEM partners, auditors, and vendors. Fluent in English and Arabic, both written and spoken. Strong leadership skills with the ability to build, manage, and mentor a high-performing finance team. Strong commercial acumen with the ability to translate financial data into strategic and operational decisions.<br>Work Details Industry: Automotive Dealership & Distribution Location: Katameya, Cairo Working Mode: 6 days a week, Full-Time, On-site Travel: May require travel between branches, showrooms, and business locations

Company Description Founded in 1995, Nanjing TDH Software Co., Ltd. has always taken 'Digital Technology Empowering the Rule of Law' as its mission. The company continuously deepens the integration Research of new-generation artificial intelligence, big data, and legal knowledge graph technologies with judicial operations to provide users with Specialized products and services, promoting the high-quality development of legal technology. Its products and services now cover courts, public security, political and legal affairs commissions, disciplinary inspection and supervision commissions, judicial administration, public legal services, and financial business sectors. On March 20, 2023, the company was officially listed on the Growth Enterprise Market (GEM) of the Shenzhen Stock Exchange. (Stock name: Tongda Hai, Stock code: 301378).<br>Role Description The Pre-Sales Solutions Manager (Government Sector Direction) is a full-time, on-site role based in Cairo, Egypt. In this position, the individual works closely with government clients and internal teams to understand business needs, design suitable solution architectures, and prepare tailored proposals and presentations. Typical responsibilities include conducting requirements analysis, leading product demonstrations, creating technical and functional documentation, and supporting bid and tender responses. The role involves collaborating with sales and delivery teams, participating in client workshops, and providing consulting guidance to ensure solutions are aligned with government regulations and standards. The Pre-Sales Solutions Manager also contributes to pipeline development by identifying opportunities, supporting strategic account plans, and maintaining strong relationships with key stakeholders.<br>Key Responsibilities1. Provide pre-sales support for government-sector clients (with a particular focus on Egyptian government entities), including requirements gathering, solution design, technical presentations, and bid response.2. Deeply understand client business scenarios, and leverage mainstream software design methodologies (e.g., Domain-Driven Design, microservices architecture) and analysis tools (e.g., UML, Axure, Visio) to deliver highly aligned business solutions.3. Lead end-to-end tracking of Egyptian government projects, with a solid grasp of local government tendering regulations, procurement procedures, and compliance requirements, ensuring smooth progression from initial inquiry to contract signing.4. Produce high-quality, well-structured, and actionable solution documents (including white papers, technical proposals, PPT decks, etc.), and clearly articulate solution value to government clients through persuasive presentations.5. Collaborate closely with sales, product, and delivery teams to close client feedback loops and continuously enhance solution competitiveness.<br>Qualifications Basic Requirements- Bachelor's degree or above in Computer Science, Software Engineering, Information Systems, or a related field (preferred).- 3+ years of experience in pre-sales, business analysis, or solutions roles, with proven experience independently leading government-sector projects.<br>Technical & Methodological Skills- Proficient in mainstream software design methodologies (e.g., object-oriented design, design patterns, SOA/microservices) and software analysis tools (e.g., Rose, EA, Power Designer).- Skilled in requirements elicitation, use-case analysis, business process modeling, and other software analysis approaches, with the ability to rapidly translate client business language into technical implementation roadmaps.<br>Sector & Regional Knowledge- Familiar with the operational processes of Egyptian government projects, including budget approval, tendering (open bidding, invited bidding, competitive negotiation), contract execution, and acceptance/payment procedures.- Aware of Egyptian local informatization standards, data security regulations, and cultural communication norms. Working proficiency in Arabic or English is a plus.<br>Soft Skills- Excellent documentation and presentation (PPT) skills, with strong logical structuring capabilities to present complex solutions clearly.- Outstanding cross-team collaboration and client-facing communication skills; able to handle short-term business travel and high-intensity bidding cycles.<br>Preferred Qualifications (Not Mandatory, but Strongly Valued)- Deep domain knowledge of the judicial sector (courts, procuratorates, police/law enforcement agencies), including but not limited to:- Understanding of case management, electronic dockets, court informatization, prosecutorial transparency, police command-and-control, and other judicial business scenarios.- Experience in judicial informatization projects, smart courtrooms, law enforcement supervision platforms, or similar initiatives.- Familiarity with judicial data exchange standards (e.g., GA/T, FIPS-related specifications) or prior experience with judicial compliance requirements.<br>What We Offer- Competitive compensation package + project-based performance bonuses- Hands-on opportunities to participate in national-level / cross-border government projects- Comprehensive training programs and a multilingual working environment<br>How to Apply Please send your resume and any previous solution work samples (if available) to [hr@ai-pro.cn], with the subject line: "Pre-Sales Application – [Your Name] – [Years of Experience]".

About the Role:Z-Laundry is looking for an experienced Quality Assurance Manager to lead quality control operations across multiple locations. You'll manage a team of quality controllers, make the final call on customer complaints, and ensure every garment that leaves our facilities meets Z-Laundry's standards. This is a hands-on leadership role for someone who is comfortable making fast, well-documented decisions under real operational pressure.<br>Key Responsibilities:Team Leadership & Training Supervise and guide quality controllers across different service locations. Support the onboarding and quality training of new locations. Train representatives (delivery personnel) on quality expectations and handoff procedures. Share feedback and support ongoing improvements at service locations. Third-Party Provider Sourcing & Management Identify and evaluate potential third-party facility partners as candidates for onboarding. Assess prospective providers against Z-Laundry's quality and operational standards before approval. Support onboarding of approved partners and monitor their ongoing compliance with quality standards. Quality Control, Inspection & Audits Monitor and enforce Z-Laundry's quality standards and procedures across the inspection, cleaning, and finishing process. Conduct regular audits of inspection records and photo documentation (front/back and close-up shots) to ensure compliance with photo and documentation standards. Manage inspections to ensure garments are crease-free and meet required conditions before delivery. Apply company standards in spotting & stain removal, cleaning, pressing & hand-finishing, and packaging. Confirm garments are packaged and labelled according to required standards, and ensure they are ready for collection or delivery. Carry out daily inspections, record findings and take necessary actions accordingly. Evaluate complex or delicate items and determine how they should be handled, including cases escalated mid-process (e.g. hidden damage, color bleeding, unexpected fabric reactions). Complaint Handling & Customer Experience Review and assess customer complaints, and decide on the appropriate course of action, across categories such as damage, missing pieces, stains, poor quality, colour fading, and inaccurate inspection. Manage complaint resolution within defined SLAs — timely acknowledgment of assigned cases and submission of findings within agreed turnaround times. Oversee QC's role in returns, ensuring findings, reasons, and approvals are properly documented. Coordinate with Customer Service, delivery teams, and facility partners to resolve service-related issues efficiently. Conduct surveys to identify customer requirements and ensure they are met by established quality standards. Reporting & Continuous Improvement Track quality metrics and prepare regular performance reports. Provide management with recommendations to improve existing quality processes.<br>Qualifications:Minimum of 6 years of experience in quality assurance, service operations, or similar roles, including at least 3 years managing team members and interacting with customers or stakeholders. Bachelor's degree preferred; a relevant certification (e.g. Six Sigma, OPEX-L) is a plus. Good awareness of ISO 9001 standards. Strong attention to detail and a structured approach to decision-making. Confident in handling service issues and finding practical solutions. Comfortable working within a digital QC / order management system — logging inspections, photos, and complaint findings entirely through the platform. Excellent communication and coordination skills. Familiarity with laundry processes, fabric care, or related services is a plus. Good command of spoken English; Arabic proficiency preferred given the local team and customer base.<br>Work Environment:Full-time position based in Sheikh Zayed. Team size: managing quality controllers across multiple service locations. The role may require occasional work in the evenings and weekends to support operational needs and urgent issues. Regular communication and coordination with multiple service locations are part of the daily routine.<br>Compensation & Benefits:Competitive salary based on experience, plus medical & social insurance and a performance-based bonus.<br>Why Join Z-Laundry? Z-Laundry is one of the region's fastest-growing laundry and garment care networks, built on the promise that every customer gets the same trusted standard of quality, no matter which location serves them. As Operations Manager, you'll play a central role in shaping that standard — with real ownership over decisions, direct visibility with senior management, and the chance to build processes that scale as we open new locations. We invest in our people through hands-on training and clear paths to grow into wider operations leadership as the company expands.

Executive Search Brief: General Manager (Greenfield Startup – Egypt) Target Candidate Profile The ideal candidate is a "pioneer-operator"—a professional who balances the high-level strategic requirements of a global multinational with the hands-on, resourceful mindset needed to build a manufacturing facility from the ground up in an emerging market.<br>1. Professional Experience Greenfield & Startup Mastery: Proven track record of setting up industrial facilities (preferably in packaging, apparel trims, or fast-moving manufacturing) from technical installation through to full production. Regional Expertise: Minimum 10+ years in leadership roles within North Africa (e.g., Morocco, Tunisia, Egypt). Must demonstrate a deep understanding of local labor relations, bureaucratic navigation, and business etiquette. Multinational (MNC) Fluency: Experience reporting into an international matrix structure, ensuring local operations align with global corporate governance, ESG standards, and reporting cycles. Commercial Transition: Demonstrated ability to pivot from a "Technical/Project Manager" focus during setup to a "Commercial/Sales Leader" role once production is stable.2. Educational Background Primary Degree: Bachelor’s degree in Engineering (Mechanical, Industrial, or Chemical) or Business Administration. Advanced Degree: An MBA or Master’s in International Management is highly preferred to manage the complexity of P&L and global stakeholder expectations. Linguistic Proficiency:English: Full professional proficiency (corporate reporting language). French: Highly desirable for North African business and legal environments. Arabic: A significant advantage for shop-floor leadership and local networking.3. Key Characteristics & Competencies Cultural Intelligence (CQ): The ability to bridge the gap between "Global HQ" expectations and local cultural nuances. This person must lead with empathy but maintain strict corporate discipline. Resilience & Agility: Comfortable with ambiguity and the inevitable "friction" of emerging market logistics (e.g., customs delays, utility instabilities, or regulatory shifts)."Hands-on" Leadership: Willingness to be on the factory floor during the installation phase, while possessing the gravitas to negotiate with global brand procurement directors. High Integrity: Unwavering commitment to international compliance and ethical standards, particularly in environments where local practices may diverge from corporate policy.<br>4. Search Focus & Competitive Targets Industry Targets: Candidates currently in senior roles within CCL Label, Avery Dennison, SML, or adjacent sectors like specialized automotive components or high-end industrial packaging. The "Ideal" Catch: A North African "Expat" returning home after a successful career in Europe/Turkey, or a local National who has climbed the ranks of a Tier-1 global manufacturing firm. Job description; Expectations:<br>I. Project Phase: Plant Setup & Operational Readiness Infrastructure Management: Oversee the technical outfitting, installation, and commissioning of production lines within the existing entity. Facility Integration: Coordinate with the host entity to align on shared resources (utilities, security, logistics) while maintaining the specific standards of the new business line. Supply Chain Localization: Identify and vet local raw material suppliers and service providers to optimize the local supply chain. Staffing & Training: Recruit a core technical and administrative team; implement specialized training programs to meet global quality benchmarks. II. Operational Phase: Production & Quality Excellence Process Stabilization: Lead the transition from machine installation to consistent, high-yield manufacturing. Quality Systems Management: Implement and maintain rigorous quality control protocols (e.g., color inspection, durability testing) required for apparel labeling. Regulatory Compliance: Ensure all production activities meet local labor laws, environmental regulations, and corporate ESG standards. P&L Accountability: Manage the initial startup budget and transition to full profit-and-loss responsibility for the local business unit. III. Commercial Phase: Business Development & Key Account Management Global Account Management: Serve as the primary local point of contact for globally contracted brand owners, ensuring their technical and delivery requirements are met. Sales Lead Generation: Proactively identify and secure new business opportunities within the regional apparel and textile market. Market Positioning: Develop and execute a regional commercial strategy to expand the brand’s footprint in Egypt. Stakeholder Liaison: Maintain strong relationships with the parent company, the host entity management, and local government bodies. IV. Leadership & Culture Strategic Vision: Translate global corporate objectives into actionable local milestones. Organizational Development: Foster a high-performance culture focused on safety, efficiency, and continuous improvement. Risk Management: Identify and mitigate operational or commercial risks inherent in a greenfield startup environment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.</p><br><p>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.</p><br><p>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.</p><br><p>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> Sutherland<br> Digital Outcomes.<br> &nbsp;</p><br><br>Job Description<br><p>Sutherland is seeking an experienced&nbsp;<strong>Legal Counsel / Attorney / Legal Manager </strong>with&nbsp;5+ years of post-qualification experience, preferably within&nbsp;BPO, outsourcing, consulting, technology, or service-industry organizations (similarly situated as Sutherland). The role will provide legal support across <strong>Egypt and Dubai/UAE</strong>, with a strong focus on commercial contracts, outsourcing transactions, and operational legal matters. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!</p><br><p><strong><em>Legal Managers in this role get to: </em></strong></p><br><ul><li>Draft, review, and negotiate commercial contracts, including&nbsp;MSAs, SOWs, NDAs, LOIs, lease agreements, and service agreements with customers and vendors.</li><li>Lead negotiations for&nbsp;high-value outsourcing and professional services contracts&nbsp;with multinational customers within US, EU and UK.</li><li>Draft and negotiate&nbsp;professional services, teaming agreements, software development, software licensing, SAAS and technology-related agreements and other contracts with vendors and suppliers for Egypt and Dubai region.</li><li>Provide day-to-day legal support for&nbsp;Egypt and Dubai/UAE operations, including commercial, corporate, and regulatory matters.</li><li>Advise on&nbsp;all corporate, board and secretarial matters relating to Egypt and Dubai entities, handle board matters and board resolutions and related corporate compliance relating to the laws of Egypt and Dubai operations and applicable regulations.</li><li>Partner with Sales, Operations, Procurement, Finance, HR, and senior management to provide practical, commercially focused legal advice.</li><li>Act as a solid support to business and operations team for new markets, regions, and business expansion across Middle East Region.</li></ul><br>Qualifications<br><p><strong><em>Our most successful candidates will have:</em></strong></p><br><ul><li>Law degree and qualification/admission to practice in Egypt.</li><li>5+ years of relevant legal experience, preferably in BPO, outsourcing, consulting, technology, or service industries.</li><li>Written and Spoken fluency&nbsp;in English &amp; Arabic. (Minimum C2 level)</li><li>Strong multinational experience in&nbsp;commercial contracts, services agreements, outsourcing, professional services, software development, and licensing transactions.</li><li>Experience supporting&nbsp;Egypt and UAE/Dubai legal matters. (preferred)</li><li>Excellent contract drafting and negotiation skills.</li><li>Ability to&nbsp;draft contracts in English&nbsp;and communicate effectively in English through conference calls, emails, and business discussions.</li><li>Strong knowledge of&nbsp;corporate law, commercial law, and regulations.</li><li>Strong business acumen, risk assessment, and stakeholder-management skills.</li><li>Strong team building and people-development skills.</li><li>Highly organized, detail-oriented, and able to work effectively under&nbsp;tight deadlines.</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

Total Rewards Manager<br>Job Summary<br>A leading organization is seeking an experienced Total Rewards Manager to lead and develop comprehensive compensation and benefits strategies that support business objectives, attract and retain talent, and ensure internal equity and external competitiveness. The successful candidate will oversee compensation structures, salary benchmarking, incentive programs, benefits, and rewards policies while providing data-driven recommendations to senior management.<br>Key Responsibilities<br>Compensation Management Develop and maintain compensation structures, salary ranges, and job grades. Conduct regular market salary benchmarking and compensation analysis. Lead the annual salary review and merit increase process. Ensure internal equity and external competitiveness of compensation practices. Conduct job evaluations and recommend appropriate grading and salary positioning. Provide compensation recommendations for promotions, transfers, new hires, and adjustments. Support management in complex compensation-related decisions.<br>Incentives & Variable Pay Design, implement, and manage short-term and long-term incentive programs. Develop and review bonus and performance-based incentive schemes. Monitor the effectiveness and competitiveness of incentive plans. Ensure accurate calculation and administration of annual bonus programs. Align incentive structures with business and organizational objectives.<br>Benefits Management Manage the company’s overall employee benefits portfolio. Review and benchmark benefits against market practices. Evaluate and recommend improvements to existing benefits programs. Manage relationships with insurance providers, consultants, and other benefits vendors. Conduct cost-benefit analysis for new and existing benefits initiatives.<br>HR Analytics & Reporting Develop compensation and benefits reports, dashboards, and analytics. Analyze compensation trends, pay gaps, and workforce cost data. Provide management with insights and recommendations based on compensation analytics. Monitor Total Rewards KPIs and prepare regular management reports. Ensure the accuracy and confidentiality of compensation data.<br>Budgeting & Workforce Cost Management Lead the annual compensation and benefits budgeting process. Prepare salary increase and personnel cost budgets. Forecast compensation costs based on workforce plans and business requirements. Partner with Finance to monitor and control personnel expenses.<br>Policies & Governance Develop and maintain compensation, benefits, and rewards policies. Ensure compliance with applicable laws, regulations, and internal policies. Establish appropriate governance and approval processes for compensation decisions. Maintain confidentiality of sensitive employee compensation information.<br>Stakeholder Management Partner with HR Business Partners, Talent Acquisition, Finance, and senior management. Provide guidance to HR teams and managers on compensation and benefits matters. Support Talent Acquisition with market data and compensation recommendations for offers. Participate in organizational restructuring, grading, and workforce planning projects.<br>Requirements<br>Bachelor’s degree in Human Resources, Business Administration, Finance, Economics, or a related field.7–10 years of relevant experience in Compensation & Benefits / Total Rewards, including managerial or supervisory experience. Strong experience in salary structures, job evaluation, salary benchmarking, incentives, and benefits. Proven experience in developing and implementing compensation policies and frameworks. Strong analytical and numerical skills with advanced Excel capabilities. Experience with HRIS/ERP systems and HR analytics tools. Good knowledge of labor regulations and HR practices. Strong communication, negotiation, and stakeholder management skills. Experience within a manufacturing, industrial, or multinational environment is highly preferred. Professional certifications such as CIPD, Worldat Work, or SHRM are an advantage. Key Competencies Total Rewards Strategy Compensation & Benefits Salary Benchmarking Job Evaluation & Grading Incentive & Bonus Design HR Analytics Budgeting & Cost Management Market Intelligence Data Analysis Policy Development Strategic Thinking Stakeholder Management Confidentiality & Integrity<br>Confidentiality Notice This is a confidential opportunity. Company name, specific organizational details, and other identifying information will be disclosed to shortlisted candidates during the recruitment process.