office manager Jobs

Manage and grow a portfolio of corporate clients by building long-term business relationships. Identify and develop new business opportunities through lead generation and prospecting activities. Conduct regular client visits, meetings, and follow-up calls to strengthen customer relationships and enhance the company's image. Reach potential customers through cold calling, face-to-face meetings, networking, and referrals. Prepare, present, and negotiate quotations to meet customer requirements and close sales opportunities. Maintain continuous communication with existing clients to ensure customer satisfaction and identify upselling or cross-selling opportunities. Create and maintain an accurate sales pipeline and sales forecasts. Set up meetings with prospective clients, understand their business needs, and recommend suitable solutions. Coordinate with internal teams to ensure smooth project delivery and high-quality customer service. Follow up after sales to ensure customer satisfaction and maintain long-term partnerships. Achieve assigned sales targets and contribute to the company's revenue growth. Maintain accurate records of customer interactions, opportunities, and sales activities using CRM tools. <br><br>Requirements<br><br> 4-7 years of experience in Sales and Account Management. Experience in Lead Generation and B2B Sales. Experience in the Software industry is a plus. Proven track record of achieving and exceeding sales targets. Excellent communication, interpersonal, and relationship-building skills. Strong negotiation, presentation, and problem-solving abilities. Ability to identify customer needs and provide effective business solutions. Good planning, organizational, and time management skills. English proficiency: B1 level or above. Engineering background is preferred. Owning a car is preferred. Proficiency in Microsoft Office; experience with CRM systems is an advantage. Ability to work independently and as part of a team. Willingness to travel for customer visits when required.

Narrative Description: Responsible for assessing, supporting & following up on the development of acquiring business e-commerce activities. Works to achieve portfolio targets through acquiring new e-commerce clients, identifying specific client needs and cross-selling all appropriate products and services. Duties & Responsibilities: 1. Responsible for the service and portfolio development via setting effective action plans to achieve portfolio targets, maintain and develop strong relationships with e-commerce clients, allowing for better understanding of their banking needs and enabling the generation of new business from referrals and the achievement of the portfolio targets. 2. Initiate business through regular market calls/visits. Create opportunities for acquiring new e-commerce customers from different potential sources. Prepare a periodic plan for e-commerce acquisition process and handle the overall fulfillment of the process. 3. Cross-sell all types of products e-payment and all appropriate banking products and services suited for the fulfillment of these needs. 4. Responsible for acquiring e-commerce business and achieving the assigned targets. 5. Conduct a visit to the eligible merchants to offer the e-commerce services and packages and submit their request and complete the files by submitting the tickets on the workflow tool and follow up on completing the process till providing the requested services. 6. Reach out to customer leads through constant calls and visits, and wok on developing positive business relationships to create new opportunities through referrals and connections. 7. Ensure that new markets & customers are approached to exploit market opportunities & enhance market share. 8. Manage future and existing assigned products, set objectives and report on performance. 9. Conduct follow up visits to Merchants in co-ordination with network representatives in order to support in providing advice and any required information, as to guarantee maximum customer satisfaction and maximize QNB ALAHLI's profitability. 10. Follow up on any missing requirements, or documents, and handle merchant’s chargebacks, complaints, and attempt to solve it, and work on retaining e-commerce merchants. 11. Ensure the correct functioning and implementation of the Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and wherever possible. 12. Ensure the correct adoption of policies and procedures in order to guarantee that the bank business is conducted in compliance with Local Laws, Internal Rules and Regulations, as well as, international standards.<br>Job Specifications: Education: Bachelor's degree in commerce, Business Administration or Economics. Experience: A minimum of 2 years of experience in the acquiring domain with e-commerce background for the Relationship Manager. A minimum of 4 years of experience in the acquiring domain with e-commerce background for the Senior Relationship Manager. Skills: Good sales / commercial skills Target oriented with good negotiation and selling skills Very good communication, interpersonal, analytical skills Multi-task oriented. Ability to use tact and diplomacy and maintain confidential information Ability to work under pressure and within a team Very good computer knowledge Fluency in Arabic and English written/spoken Working Conditions: Based in the Head Office External Meetings and Visits

We are expanding and we're hiring three Area Sales Managers to grow our PPE and Industrial Safety business across Egypt.<br>Location: Three area vacancies – Greater Cairo, Delta Region, and Canal Region (one position per area) Reports to: Department Head – PPE and Industrial Safety Employment Type: Full-time Date posted: 05/08/2026<br>About the Role Senoussi Free Zone is a marine and industrial safety group established in 1938, headquartered at the Public Free Zone, Port Tawfik, Suez. Our PPE and Industrial Safety division supplies personal protective equipment and safety solutions to clients across the manufacturing, construction, oil and gas, utilities, and offshore sectors. We are expanding our sales coverage across Egypt and are hiring three Area Sales Managers, one each for Greater Cairo, the Delta Region, and the Canal Region. Each Area Sales Manager will own PPE sales within their assigned area: growing the client base, managing key accounts, and delivering agreed sales and collection targets. This role suits a driven B2B sales professional with strong knowledge of their area and the ability to work independently to build and expand it.<br>Key Responsibilities Sales and Business Development• Own PPE and industrial safety sales within the assigned area and deliver agreed sales and gross profit targets• Identify and win new clients through the manufacturing, construction, oil and gas, utilities, and offshore sectors• Build and maintain a strong pipeline of prospects and opportunities Account Management• Manage and grow relationships with existing key accounts within the territory• Prepare and present quotations, negotiate terms, and close orders• Ensure customer satisfaction and repeat business through regular follow-up Territory Coverage• Plan and carry out regular client visits across the area• Map the territory to identify high-potential sectors, industrial zones, and accounts• Representing the company at relevant industry events and site visits within the area Collections and Commercial Discipline• Follow up on customer collections and keep receivables within agreed terms• Coordinate with Finance on credit limits and outstanding balances Coordination and Reporting• Coordinate with the PPE and warehouse teams to ensure stock availability and timely delivery• Provide regular reports on sales performance, pipeline, forecasts, and market feedback<br>Requirements• Bachelor's degree in Business, Engineering, or a related field• 3 - 5 years of B2B or industrial sales experience, preferably in PPE, industrial safety, or a related field• Established network and market knowledge within the assigned area (Greater Cairo, Delta, or Canal)• Proven track record of meeting sales and collection targets• Strong negotiation, communication, and relationship-building skills• Fluent Arabic; good working English• Valid driving license and willingness to travel extensively within the territory, owning a car is preferred• Proficient in MS Office; experience with CRM systems an advantage<br>What We Offer• Competitive salary with a performance-based commission and bonus scheme• Ownership of a defined sales territory with room to grow it• Car allowance and travel expenses in line with company policy• The opportunity to join a long-established, growing safety and marine group<br>To apply, please send your CV to HR@senoussifreezone.com, indicating clearly which region you are applying for (Greater Cairo, Delta, or Canal).

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.<br><br>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.<br><br>Join our motivated and vibrant Team and build your career with us.<br><br><br><br>Job Description<br><br>Summary<br><br>Reporting to the People Development Manager, the Assistant Manager, People Development will assist the PD Manager to oversee the PD opportunities across the hotel, driving a learning & talent development culture and ensuring the delivery of operational performance through an integrated and innovative strategy.<br><br>Responsibilities<br><br>Key Responsibilities:<br><br>The Assistant Manager, People Development is responsible for driving a continuous learning culture, ensuring that learning is available, supported, prioritized, and executed, and enabling organizational learning to be achieved through robust processes for identifying, sharing, and embedding knowledge.<br><br>Collaborates with hotel leaders (Department Heads, People & Culture Team) to identify and understand learning needs, creating a best-in-class learning approach that balances hotel needs. Assists with the development and implementation of training strategies, ensuring the company culture is provided with a high level of learning support. Ensure that global brand and culture initiatives are embedded within the hotel. Deliver a high-quality learning solution to business units across the hotel. Support the hotel with integrating and administering INES (People Hub) as a core learning resource. Act as an adviser to effectively leverage resources and provide guidance to the business on the usage of emerging technologies, thought leadership, practices, and trends. Certifies hotel trainers & facilitators and PD teams to deliver various programs. Assisting the PD Manager to manage the programs with agreed budget, select and manage an external consultant, or manage the deployment of an internal consultant. Coach and develop the capability within the hotel team; provide direction and inspiration for high standards of excellence. Ensure alignment with the global learning and development ethos around co-design of new programs and enhancement of existing programs. Tailor the learning content of global programs to suit the needs of the hotel (including language translations). Conduct on-the-job training and task breakdown training.<br><br>Qualifications<br><br>Abilities/Key Competencies/Skills<br><br>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s service culture to be responsive, respectful, and deliver a great experience.<br><br>Leading Myself<br><br>Positive Orientation. Operational Decision Making. Self-Development & Management. Leading Others<br><br>Developing an Empowered Team. Leading an Engaged and Diverse Team. Communication. Leading the Business<br><br>Advocating Guest Passion. Business Planning and Analysis. Business Improvement and Change. Experience/Qualifications/Certificates/Education<br><br>Bachelor degree in a relevant field of work, or an equivalent combination of education and work-related experience. Proven experience in PD roles within the hospitality industry. Proven progressive work-related experience in managing and directing the development and delivery of learning or organization development programs in a multi-unit organization. Highly developed oral and written communication skills. Demonstrated proficiency in designing and delivering effective learning programs to multicultural, multi-level audiences. Broad understanding of people strategy, including the drivers of organization effectiveness. Strong organizational skills; ability to project manage and execute. Ability to develop and design new and unique content. Multicultural awareness and ability to work with people from diverse cultures. Demonstrated teamwork communication, including the ability to coach and deliver feedback in a constructive manner. Excellent communication, interpersonal, and team leadership skills. Strong management skills with the ability to prioritize and manage multiple tasks simultaneously. Flexibility to adapt to a dynamic and fast-paced environment. Must be a highly capable user of Microsoft Office programs, including Excel, Word, Power Point, and Outlook. Native Arabic speaker and fluency in verbal and written English is essential. Prior experience in pre-opening is a plus.

Müller's Solutions is looking for an experienced Project Manager specializing in Business Analysis to join our dynamic team. We are a leading Tech consulting firm with a reputation for excellence in Tech Outsourcing, Managed Services, SAP implementation & Support, and Global Tech Recruitment. Our offices in Germany, Saudi Arabia, United Arab Emirates, and Egypt enable us to deliver innovative solutions that empower businesses to thrive.<br><br>As the Project Manager - Business Analysis, you will lead multiple projects from inception to completion, ensuring alignment with organizational goals. You will oversee the business analysis team, ensuring effective collaboration between stakeholders and technical teams to deliver optimal solutions that enhance business outcomes. Your expertise in project management and business analysis will be critical in driving project success and fostering a positive team environment.<br><br>Responsibilities<br><br>Lead and manage multiple business analysis projects, ensuring they are completed on time and within scope Develop project plans, outlining scope, timelines, resources, and risk management strategies Coordinate with business analysts to gather requirements, analyze business processes, and identify improvement opportunities Facilitate communication between stakeholders to ensure alignment and transparency throughout the project lifecycle Monitor project progress, providing regular updates to stakeholders and addressing any challenges that arise Ensure adherence to project management methodologies and best practices Foster a collaborative and productive team environment, promoting continuous improvement Conduct post-project evaluations to identify lessons learned and areas for future enhancement<br><br>Requirements<br><br>Proven experience as a Project Manager in business analysis or a related field Strong knowledge of business analysis techniques and methodologies Excellent project management skills, with a track record of delivering projects on time and within scope Exceptional communication and leadership abilities Experience collaborating with cross-functional teams and managing stakeholder relationships Proficiency in project management tools and software Bachelor's degree in Business Administration, Information Systems, or a related field PMP or comparable project management certification is preferred

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description</strong><br>Lead and develop the Accounting team. <br>Set stretch goals and objectives for the team that drive increased value and efficiency in support of the business.<br>Lead development of divisional tax reporting throughout the year. <br>Orchestrates and actively engages in the month end and quarter end close processes in line with very narrow timeline.<br>Actively supports budget and forecasting activities in coordination with the management.<br>Direct the monthly and year-end close accounting cycle activities, including meeting all corporate close and consolidation deadlines. <br>Initiate and implement cost savings and process improvement projects. <br>Oversee payroll and bonus. <br>Prepare and deliver executive level presentation materials for capital and leased asset program initiatives. <br>Lead the annual capital and depreciation budgeting process.<br>Lead internal and external audits.<br>Lead and implement business system conversion for multiple modules. <br>Lead for multiple corporate projects. <br>Other requests as assigned <br><strong>Requirements</strong><br>Bachelor's Degree in Accounting and/or Finance Required;<br>7+ years of experience in the accounting field is a must, including 2+ years of experience in management;<br>(CMA) certificate is preferred;<br>(IFRS) diploma is preferred;<br>Excellent experience in Egyptian taxes;<br>Comprehensive knowledge of the full accounting cycle;<br>Excellent experience in all financial report's types;<br>Experience in accounts payable, receivable &amp; banking transaction;<br>Previous experience in service cost control;<br>Good usage of ERP systems;<br>Proficient in Microsoft Office Suite, including Outlook, PowerPoint, and particularly Excel;<br>Consistent, accurate, and thorough with an eye for details;<br>Outstanding communication skills, written and verbal;<br>Able to thrive in a deadline-driven environment.<br>Able to motivate the team and lead by example.<br> </div>

Employer Overview:A leading, large-scale industrial family business with over five decades of experience in the food manufacturing sector. The company operates at a national level with high-volume production and distribution and is currently undergoing significant expansion through the development of a new, state-of-the-art manufacturing facility to support long-term growth and global ambitions.<br>Job Summary:The Internal Audit Manager is responsible for leading the internal audit function, assessing the effectiveness of internal controls, identifying business and operational risks, and ensuring compliance with established policies and procedures. The role provides independent insights and recommendations to support better governance, risk management, and business performance.<br>Key Responsibilities:Develop and execute the annual internal audit plan based on business risks and organizational priorities. Lead internal audit engagements across financial, operational, commercial, and administrative functions. Evaluate the effectiveness of internal controls, policies, procedures, and risk management practices. Identify control weaknesses, operational risks, and potential areas of financial or process inefficiency. Prepare detailed audit reports highlighting findings, root causes, risks, and practical recommendations. Follow up on agreed corrective actions and ensure timely implementation by responsible departments. Conduct investigations and special audits when required by management. Assess compliance with internal policies, procedures, regulatory requirements, and applicable standards. Work closely with management and process owners to strengthen internal controls and improve business processes. Present significant audit findings and recommendations to senior management and relevant stakeholders.<br>Qualifications:Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. Professional certification such as CIA, CPA, ACCA, or equivalent is highly preferred.10+ years of relevant experience in Internal Audit, Risk Management, or related fields. Previous experience in a managerial or supervisory role in internal audit. Experience auditing multiple business functions and operational processes. Experience in FMCG, manufacturing, retail, or a similarly complex business environment is preferred. Strong analytical and critical-thinking skills. Excellent communication and interpersonal skills. Strong attention to detail and investigative mindset. High level of integrity, confidentiality, and professional judgment. Strong leadership and stakeholder management skills. Ability to challenge existing processes constructively and professionally. Strong knowledge of internal audit methodologies and risk-based auditing. Good understanding of internal control frameworks and risk management principles. Knowledge of financial and operational audit procedures. Ability to conduct root-cause analysis and identify control gaps. Strong understanding of corporate governance and compliance principles. Proficiency in Microsoft Office Suite. Experience with ERP systems and audit/data analytics tools. Ability to analyze large datasets and identify trends or anomalies. Excellent command of English, both written and spoken.

Job Purpose: The Associate Director ensures the effective day-to-day operation of events technical support and digital media services by managing the team that delivers reliable live event technology. The role requires proven expertise across pro audio, pro lighting, video or screens, and large presentation equipment, and experience coordinating with touring and production vendors that supply and set up sound, lighting, and video for major University ceremonies. This position supports high-quality technical service delivery for University events and instructional needs.<br>Core Responsibilities:Operations Management: Manage the day-to-day operations of event technical support, covering 11 event spaces, and meeting rooms technologies Financial and Resource Planning: Manage the capital budget, approximately $ 1.2M, for equipment procurement and the operational budget, approximately EGP 1M, for maintenance, supplies, and staff travel or training Policy and Inventory Control: Establish and enforce policies and procedures related to the use, scheduling, and support of all technical equipment Maintain a detailed inventory of all related assets Team Supervision and Scheduling: Directly supervise the IT events team, managing their work schedules and ensuring proper coverage for all events and services Event Coordination and Support: Act as the main liaison with the University events office and the commencement committee, providing high-quality technical support for all major University ceremonies Technical Expertise and Maintenance: Oversee the operation and maintenance of specialized equipment, including presentation equipment, sound systems, lighting, video production and streaming, and video conferencing Interdepartmental Liaison: Coordinate with central IT, security, and other departments to ensure seamless service delivery and address non-technical infrastructure issues, e.g., electricity and lighting General Administrative Support: Perform other related duties as requested<br>Qualifications:Education and Experience:Bachelor's degree, preferably in a technical field, and a post-graduate certificate in a related field are required Minimum 10 years in a technical support or service role, with at least five years in a managerial capacity<br>Skills:Communication skills: Excellent managerial skills, interpersonal communication, and project management Proficient in speaking and writing both Arabic and English Technical: Knowledge of technical terminology used by event support, video conference Excellent negotiation skills <br>This position is open till August 15, 2026.<br>Placement is based on the candidate’s experience and skills. Only candidates who make it to the short list will be contacted.<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply." “We thank all individuals who have expressed interest in working at The American University in Cairo.”

As part of its strategic expansion in Egypt, AD Ports Group is developing and operationalizing the Safaga Terminal — and we’re looking for a Commercial Director. STOC is an operating entity of the greenfield Noatum Ports, a part of Abu Dhabi Ports, Safaga Port.<br>The Port is designed to handle a wide range of cargo groups including Dry Bulk, Containers, Ro-Ro / Ro-Pax and other General / Break Bulk Cargoes. <br>This role leads STOC’s commercial, business development and strategic partnerships agenda across the Egyptian market, with specific focus on Upper Egypt. This role requires revenue leading commercial experience in the targeted cargo groups (Dry Bulk, Containers, Ro-Ro, Ro-Pax and other General / Break Bulk Cargoes). <br>Experience in Freight Forwarding will be highly desirable.<br> What You Will Do<br>Develop and execute commercial, business development and partnership strategies aligned with AD Ports Group’s objectives. Identify, evaluate and deliver new business opportunities, investments and strategic alliances in the Egyptian market. Oversee commercial contracts, NDAs, MoUs, pricing strategies, bids and tenders. Build business cases, financial models and Investment Committee submissions. Lead sales, account management and commercial negotiations. Lead, manage, and develop a growing team of commercial staff. Support budgeting, P&L, CAPEX/OPEX and financial planning. Develop solutions to address customer’s pain points and align with AD Ports Group’s strategy in conjunction with the relevant teams. Allocate commercial function resources in the appropriate way to maximize revenue growth and market share in line with set targets. Build strong relationships with companies at CXO / MD / Senior Management levels and showcase how AD Ports Group can help their supply chain / trade growth or performance improvement. Act as a brand ambassador always representing AD Ports Group in all conferences, forums, and meetings with external and internal stakeholders. Carry out quarterly business reviews for all major accounts in collaboration with the relevant teams with the objective of ensuring retention, driving account growth and improving customer experience.<br> We’re Looking For <br> Bachelor degree in: Business, Finance, Management, or a related field. Master's degree is a plus. A minimum of 15 years of relevant experience.<br> Prior experience in leading commercial functions of a leading terminal operator or logistics company with demonstrated expertise and experience in Multi Cargo and Multi Port Operations (Dry Bulk, Containers, Ro-Ro / Ro-Pax and other General / Break Bulk Cargoes). <br>Experience Freight Forwarding and inland Transport and Logistics product development across cargo groups will be highly desirable.<br>Sound capabilities in MS office suite, especially in conducting financial analysis and preparing presentations for very senior stakeholders.<br>Demonstrated ability to prioritize and manage multiple projects simultaneously.

dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet. As part of dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs. As a Sales Manager, you will help us meet our B2B acquisition, renewals and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximising our field sales team's potential, crafting sales plans and justifying those plans to the upper management. Key Responsibilities:Hire & train field sales team members and onboard new members;Achieve growth and hit sales targets by successfully managing the sales team. Design and implement a strategic business plan that expands the company's customer base and ensures its strong presence. Own recruiting, objectives setting, coaching and performance monitoring of sales representatives;Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. Manage CRM with current clients, increase the dubizzle client portfolio, and present dubizzle when acquiring new clients. Present sales, revenue and expense reports and realistic forecasts to the management team;Identify emerging market trends and market shifts while being fully aware of new products and competition status. Assist in setting financial targets, budget development, and monitoring;Identify opportunities to improve dubizzle Egypt's business in real estate. Propose a competitive commission structure. Assist in gathering Market insights and setting strategies for telesales (in-house) sales teams;Use customer feedback to generate ideas about new features or products. Research and discover methods to increase customer engagement;Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales.<br><br>Requirements<br><br>Qualifications:Bachelor's degree in Business Administration;A car and a Driving licence, as this role requires you to attend many out-of-office meetings. Experience:Minimum 7 years of Experience, with a minimum of 2 years in a managerial role;Proven ability to drive the sales process from plan to close;Previous experience as a sales representative or sales manager, consistently meeting or exceeding targets. Knowledge:Strong business sense and industry expertise;Familiarity with the dubizzle website;Strong knowledge of the real estate market in Egypt and of the Subscription industry;Familiar with Prop tech, Marketplace, Facebook, and other digital platforms;Excellent in English Communication skills, both verbal and written. Skills:Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation;Strong Leadership & people management skills;Highly computer literate and online savvy;Excellent in prospecting, cold calls and generating leads;Excellent communication, negotiation, time management and presentation skills;Excellent at converting leads into paying customers. Traits:Excellent mentoring, coaching and people management skills;Committed to continuous education through workshops, seminars and conferences;Positive/Flexible/Presentable/Committed;Eager for success;Has plug and play attitude.

Job Summary<br>The HR Manager is responsible for leading and managing the Human Resources function across all HR disciplines. The role ensures the effective delivery of HR services, compliance with labor laws and company policies. The HR Manager partners with business leaders to align people strategies with the company’s business objectives while fostering a high-performance culture and continuously improving HR processes and practices.<br>Key Responsibilities<br>Lead the overall Human Resources function and ensure alignment of HR strategies with organizational objectives. Develop, review, and implement HR policies, procedures, and governance frameworks. Oversee HR budgeting and resource planning. Manage annual salary reviews, compensation adjustments, and HR-related organizational changes. Maintain and update the organizational structure and workforce planning. Prepare and communicate HR announcements and organizational communications. Lead HR transformation and continuous improvement initiatives. Ensure compliance with local labor laws, HR regulations, and company policies. Oversee the complete employee lifecycle, including onboarding, probation, transfers, promotions, resignations, offboarding, exit interviews, clearances, and final settlements. Manage payroll administration, including overtime, allowances, deductions, payroll tax, bank transfers, and salary payments. Administer government relations activities, including social insurance, labor office requirements, work permits, GOSI/social insurance forms, medical insurance administration, medical checkups, and retirement processes. Oversee employee records, HRIS administration, employment letters, salary certificates, and document management. Ensure proper handling of employee investigations, disciplinary actions, grievances, and legal employment matters. Coordinate contract renewals, employee benefits administration, and leave management. Lead the performance management cycle, including goal setting, probation reviews, annual performance reviews, and performance improvement initiatives. Develop and implement learning and development strategies, including training needs analysis, internal and external training programs, technical certifications, digital learning initiatives, and vendor management. Drive organizational development initiatives to improve organizational effectiveness and employee capability. Lead employee engagement initiatives, including surveys, recognition programs, employee events, orientation programs, and internal communication. Support succession planning, talent development, and career progression initiatives. Monitor employee engagement metrics and recommend continuous improvement initiatives. Develop and execute recruitment strategies to attract qualified talent. Manage the full recruitment lifecycle, including workforce planning, job descriptions, sourcing, interviewing, selection, offer management, and onboarding. Build and strengthen employer branding initiatives. Manage relationships with recruitment agencies and external consultants. Oversee onboarding, induction, welcome programs, and joining formalities. Supervise internship, graduate trainee, and student programs. Coordinate IT asset requests and onboarding requirements for new employees. Lead, coach, and develop the HR team to ensure high performance and continuous development. Establish HR KPIs and monitor departmental performance. Prepare HR dashboards, reports, and analytics to support business decisions. Partner with senior leadership on workforce planning, organizational effectiveness, and strategic HR initiatives. Promote a culture of collaboration, accountability, diversity, and continuous improvement.<br>Qualifications and Experience<br>Bachelor’s degree in human resources, Business Administration, or a related field. A master’s degree and/or professional HR certification (CIPD, SHRM, PHR, SPHR, etc.) is preferred.10–15 years of progressive HR experience, with at least 5 years in an HR leadership role. Proven experience managing the full spectrum of HR functions, including:HR Management HR Operations Payroll & Government Relations Recruitment & Talent Acquisition Organizational Development Learning & Development Employee Engagement Performance Management Strong knowledge of Egyptian labor law, social insurance, payroll practices, and HR compliance requirements. Experience implementing HR policies, organizational development initiatives, and employee engagement programs. Strong analytical, leadership, communication, and stakeholder management skills. Experience with HRIS and HR reporting systems. Experience within the facilities management, engineering, or services industry is considered an advantage.

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We are seeking an experienced and customer-focused Fairmont Gold Manager to join our prestigious luxury hotel in Cairo, Egypt. In this pivotal leadership role, you will oversee all aspects of the Fairmont Gold experience, ensuring exceptional service delivery while maintaining the highest standards of hospitality. You will lead a dedicated team, manage guest relations, and drive operational excellence across all Fairmont Gold services and amenities. This position offers the opportunity to make a meaningful impact on guest satisfaction while fostering a collaborative and supportive work environment.</p> <p><strong>Responsibilities include:</strong></p> <ul> <li>Manage all aspects of Fairmont Gold operations in accordance with Fairmont hotel standards and service procedures</li> <li>Direct and implement a service and leadership philosophy that guides staff and ensures consistent excellence</li> <li>Anticipate guest needs, respond promptly to inquiries, and maintain positive guest relations at all times</li> <li>Monitor and maintain cleanliness, sanitation, and organization of all Fairmont Gold work areas</li> <li>Maintain comprehensive knowledge of hotel features, services, room types, rates, packages, promotions, and daily occupancy levels</li> <li>Track and forecast daily, weekly, and monthly Fairmont Gold occupancy levels and adjust departmental planning accordingly</li> <li>Review daily business levels, anticipate critical situations, and develop effective solutions to expedite operations</li> <li>Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts; adjust schedules to meet business demands</li> <li>Ensure staff attendance and document any late or absent employees</li> <li>Conduct pre-shift meetings with staff to review pertinent business information and daily priorities</li> <li>Inspect staff grooming and attire; address any deficiencies professionally and supportively</li> <li>Constantly monitor staff performance and provide constructive feedback to rectify any service deficiencies</li> <li>Monitor check-in and check-out processes; assist where necessary to alleviate pressure and process guests expediently</li> <li>Monitor communication logs and ensure guest requests are followed up within 15-20 minutes</li> <li>Screen, interview, and facilitate the hiring of Fairmont Gold team members</li> <li>Conduct comprehensive training programs for new hires and ongoing development for existing staff</li> <li>Provide performance feedback and handle disciplinary matters according to hotel standards</li> <li>Contact newly registered VIP guests within 15 minutes of check-in to establish satisfaction and resolve any concerns</li> <li>Ensure security of guest room access and maintain awareness of undesirable persons on premises</li> <li>Monitor and ensure all cashiering procedures comply with accounting policies, including bank reconciliation, shortages/overages, late charges, and payment processing</li> <li>Work with the Executive Chef to determine Fairmont Gold Lounge menu, food costs, ordering, and presentation</li> <li>Provide direction and guidance to Fairmont Gold Supervisors to maintain service and food quality standards</li> <li>Assist guests with reports of lost or stolen articles following hotel policy</li> <li>Adhere to hotel requirements for guest and colleague accidents, injuries, and emergency situations</li> <li>Coordinate with Housekeeping management to ensure accurate room status and readiness for check-in</li> <li>Review arrival reports, VIP pre-registration, and special requests for accuracy and completeness</li> <li>Review credit check reports and follow up on accounts beyond approved credit limits</li> <li>Coordinate delivery of in-room amenities to ensure timely service</li> <li>Review late checkout requests and communicate approvals to Housekeeping</li> <li>Monitor out-of-order rooms and coordinate with respective departments for resolution</li> <li>Complete nightly rate checks and maintain awareness of discrepant rooms</li> <li>Conduct monthly departmental meetings and attend designated organizational meetings</li> <li>Complete departmental filing and maintain detailed records of attendance and performance conversations</li> <li>Conduct performance reviews in a timely manner</li> <li>Foster a cooperative working climate that maximizes productivity and colleague morale</li> <li>Complete work orders for maintenance repairs and contact Engineering for urgent issues</li> <li>Document pertinent information in department logs and complete all closing duties</li> <li>Perform additional duties as assigned by management</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree, preferably in hospitality management or related field</li> <li>Minimum two years of leadership experience in concierge or front office operations in a luxury hotel environment</li> <li>Certification in an alcohol awareness program (TABC)</li> <li>Food handling certification</li> <li>Previous training and certification in liquor, wine, food service, and sanitation procedures</li> <li>Fluency in English, both verbal and written</li> <li>Proficiency in basic arithmetic and financial calculations</li> <li>Proven ability to balance guest service, colleague satisfaction, and profitability objectives</li> <li>Demonstrated ability to suggestively sell services and amenities</li> <li>Strong guest relations training background and experience</li> <li>Exceptional leadership and team management skills</li> <li>Advanced problem-solving and conflict resolution abilities</li> <li>Proficiency with hotel property management systems (PMS) and Microsoft Office applications</li> <li>Excellent communication and interpersonal skills</li> <li>Strong organizational and time management abilities</li> <li>Ability to work flexible shifts, including evenings, weekends, and holidays as required</li> <li>Demonstrated crisis management and decision-making capabilities under pressure</li> <li>Cultural awareness and sensitivity in a diverse, international environment</li> <li>Meticulous attention to detail in documentation and record-keeping</li> <li>Ability to train, mentor, and develop team members effectively</li> <li>Strong analytical skills with the ability to interpret data and trends</li> <li>Resilience and adaptability in a fast-paced hospitality environment</li> </ul></p><p></p>

Company Description City Floor Decoration is the exclusive reseller of Forbo Flooring products in Egypt, offering a wide range of high-end solutions for commercial environments. Partnering with a global leader in floor coverings, the company provides materials and surfaces that are integral to everyday life in homes, workplaces, and public spaces. Forbo Flooring Systems brings more than 150 years of experience in high-quality commercial and residential floor coverings, with a strong focus on environmentally friendly, functional, and design-oriented products. Through this partnership, City Floor Decoration supports clients in enhancing the quality, durability, and aesthetic appeal of their spaces while maintaining sustainable practices.<br>Role Description This is a full-time, on-site Account Manager | Sales Engineer role based in New Cairo. The role involves managing key accounts, building long-term client relationships, and ensuring that customers receive tailored flooring solutions that meet their technical and commercial needs. The team member will identify and qualify new leads, present product portfolios, prepare proposals and quotations, and follow up on opportunities through to closing. Daily activities include conducting site visits, coordinating with internal technical and operations teams, providing product training and support to clients, and tracking sales performance against targets. The role also includes handling customer inquiries, resolving issues promptly, and maintaining high levels of customer satisfaction in line with company standards.<br>Qualifications<br> Strong skills in Account Management and Customer Satisfaction to build trust, retain clients, and grow business within existing accounts. Proficiency in Customer Service and Communication to handle inquiries, resolve problems, and present solutions clearly to diverse stakeholders. Ability in Lead Generation and prospecting to identify new opportunities, expand the client base, and support sustainable sales growth. Bachelor’s degree in Engineering, Business, Architecture, or a related field; experience in building materials, flooring, or construction is highly beneficial. Solid technical understanding of building materials and flooring systems, with the ability to translate technical features into client benefits. Comfort working on-site and visiting project locations, with strong organizational skills and attention to detail. Proficiency in MS Office and basic CRM tools; strong numerical skills for quotations and cost comparisons. Ability to work collaboratively with sales, technical, and operations teams, and to meet targets in a fast-paced environment.

<p>Design and implement structured Rooms training programs, including onboarding, service standards, product knowledge, systems usage, and guest experience excellence. Align all training initiatives with brand standards, operational priorities, and commercial objectives. Conduct a blend of on-the-job training, classroom sessions, and coaching interventions to support learning retention and application. Drive measurable improvements in guest satisfaction scores, service quality, and upselling performance through targeted training initiatives. Analyse operational performance and identify skill gaps to recommend and implement training solutions. Support Rooms leadership in improving overall departmental performance through capability development. Foster a strong service culture by embedding brand values, storytelling, and guest engagement principles into all training activities. Provide ongoing coaching and performance feedback to team members and supervisors. Develop structured learning pathways for supervisory and future leadership roles. Identify high-potential talent in the Rooms departments and support succession planning in collaboration with People Development and People &amp; Culture. Ensure all team members comply with hygiene, grooming, and service standards requirements. Maintain full compliance with local regulations and brand audit standards; ensure continuous audit readiness. Deliver mandatory training programs and track completion across all Rooms team members. Develop, update, and standardize training materials, SOPs, manuals, and checklists in collaboration with Rooms leadership. Continuously review and enhance training effectiveness based on feedback, audits, and evolving business needs. Implement modern learning approaches, including blended learning and digital training tools where applicable. Track and report on key training metrics, including training hours, participation, assessment results, and completion rates. Measure training effectiveness through post-training performance, guest feedback, and operational KPIs. Prepare monthly training reports highlighting progress, impact, and areas for improvement. Maintain accurate training records, attendance logs, and development tracking for all team members.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or degree in Hospitality Management, Learning &amp; Development, or a related field. Minimum 5 7 years experience in hotel Rooms operations and/or Learning &amp; Development. Proven experience in delivering training within a hospitality environment. Strong understanding of service standards, guest experience, and Rooms operations. Excellent communication and interpersonal skills. Strong coaching, mentoring, and facilitation capabilities. High attention to detail and commitment to service excellence. Strong organizational and time-management skills. Analytical mindset with the ability to translate training into measurable performance outcomes. Proficient in MS Office and familiar with learning management systems (LMS) is an advantage. Professional level of English required; additional languages are a plus.</p>

<p><h4>Company description</h4> <p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p> <p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p> <p>Join our motivated and vibrant team and build your career with us.</p> <h4>Job description</h4> <p>We are seeking a dynamic and customer-oriented assistant guest relation manager to join our team. In this role, you will be responsible for maintaining high-quality guest services and assisting the guest relation manager in overseeing the daily operations of our hotel's front-of-house services.</p> <ul> <li>Ensure exceptional guest experiences by maintaining high standards of service in areas such as arrivals, departures, rooming, and special requests</li> <li>Assist in optimizing hotel occupancy and room rates to maximize revenue</li> <li>Handle guest complaints professionally and effectively, ensuring prompt resolution</li> <li>Support the guest relation manager in operating a highly proficient and productive guest services department</li> <li>Conduct and assist in training programs for the guest service team</li> <li>Collaborate with other departments to ensure seamless guest experiences</li> <li>Implement and maintain standard operating procedures for the guest service department</li> <li>Monitor and improve systems and procedures to enhance operational efficiency</li> <li>Assist in managing reservations and coordinating with housekeeping for room readiness</li> <li>Contribute to sales efforts by promoting hotel services and special offers</li> <li>Ensure compliance with health and safety regulations</li> <li>Participate in departmental meetings and continuous improvement initiatives</li> </ul> <h4>Qualifications</h4> <ul> <li>Proven experience in guest services or hospitality industry, preferably in a supervisory role</li> <li>Strong understanding of hotel operations, including front desk, reception, cashiering, and reservations</li> <li>Excellent customer service skills with a focus on guest satisfaction</li> <li>Demonstrated leadership abilities and experience in training and developing team members</li> <li>Strong problem-solving skills and ability to handle guest complaints effectively</li> <li>Proficiency in hotel management software and reservation systems</li> <li>Excellent communication and interpersonal skills</li> <li>Ability to multitask and work efficiently in a fast-paced environment</li> <li>Detail-oriented with strong organizational skills</li> <li>Sales-oriented mindset with the ability to upsell hotel services</li> <li>Flexibility to work varying shifts, including weekends and holidays</li> <li>Knowledge of health and safety regulations in the hospitality industry</li> <li>Familiarity with the local area and attractions in Coimbatore is a plus</li> </ul></p><p></p>

Application Deadline: 30 September 2026Department: Sales & Marketing Location: Egypt - Cairo<br><br>Description<br><br>SCOPE<br><br>Responsible for achieving hotel targets by optimizing revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals.<br><br>OVERALL OBJECTIVES<br><br>The job of Sales Manager is executed satisfactorily when:The Hotel achieves its Financial Objectives. The Sales Team that the person works with achieves their Revenue Objectives. The person achieves their Personal Objectives. The TTTT is carried out to the satisfaction of both the Director of Sales / Director of Sales & Marketing. MAIN RESPONSIBILITIESResponsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set. Responsible for prospecting new accounts. Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets. Conduct site inspections. Adhere to the Corporate SOP’s. Follow up of tentative bookings in the assigned markets. Detailed knowledge of competitor set. Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel. Responsible for timely contracting from the client base responsible for. SMART contracting to ensure optimum yielding during annual rate negotiations. Attend trade shows, sales blitz, workshops, etc. in the assigned markets. Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly. Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions. Execute sales actions within set cost budget structure. Document all sales actions in SFA (S&C). Update OPERA contact database at all times.<br>Cross sell other Kempinski Hotels. Understand, and follow the Company Sales Vision. Participation in Duty Manager rota. Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety. Ensure that all potential and real hazards are reported and rectified immediately. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br>Key Responsibilities<br><br>MAIN RESPONSIBILITIESResponsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set. Responsible for prospecting new accounts. Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets. Conduct site inspections. Adhere to the Corporate SOP’s. Follow up of tentative bookings in the assigned markets. Detailed knowledge of competitor set. Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel. Responsible for timely contracting from the client base responsible for. SMART contracting to ensure optimum yielding during annual rate negotiations. Attend trade shows, sales blitz, workshops, etc. in the assigned markets. Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly. Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions. Execute sales actions within set cost budget structure. Document all sales actions in SFA (S&C). Update OPERA contact database at all times.<br>Cross sell other Kempinski Hotels. Understand, and follow the Company Sales Vision. Participation in Duty Manager rota. Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety. Ensure that all potential and real hazards are reported and rectified immediately. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br><br><br><br><br>Skills, Knowledge and Expertise<br><br>EDUCATION: University graduate, Hotel Apprenticeship,<br> Higher College Education. <br><br>EXPERIENCE: Two (2) years experience in a Sales position, preferably in a 4/5 star hotel.<br><br>LANGUAGE:Local language – excellent oral and written skills (as applicable) English – excellent oral and written skills Additional language - beneficial COMPETENCIES: To fill this position the candidate must have:Planning/organization Adaptability Flexibility Initiative Negotiation skills Selling skills Innovative ideas TECHNICAL :Strong computer skills, including Microsoft Office, (Excel/Power Point/Word) Micros Fidelio Opera and Sales & Catering INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:People Oriented Passionate for European luxury Entrepreneurial Straightforward Interest to develop in the Sales department, communication, attention to details Organisational skills Problem solving & decision making<br><br><br>Benefits<br><br>About Kempinski Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.

About UsNetwork International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct to consumer card segment as well. Our EVP's At Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn’t just a goal; it’s how we work, every day, as one team.<br>About the Job:To ensure implementing the fraud Issuing Policy and procedures to manage the fraud monitoring for the Issuing businesses. Making sure that the fraud losses are kept at the levels defined by the business and card Schemes. Responsible to detect, prevent, investigate and recover fraud losses. Ensure following the approved operating fraud policy and procedures for the Unit. The fraud assistant manager is responsible to manage the operations of the fraud monitoring, define standards and practices for fraud control and management to minimize exposure to fraud losses, ensuring that the BAU task is performed accurately. The assistant manager is responsible for developing, implementing and modifying coaching programs to ensure effectiveness of programs delivered to team members while ensuring organization policies and procedures are adhered to.<br>Job Accountabilities:process and procedures. Work with the Fraud Issuing manager to ensure scheme best practices and regulatory body rules are adhered to, ensuring solving the fraud related issues in compliance with the scheme, client and NI regulations. Support in providing the recommendation for fraud rules optimization and fine-tuning in response to fraud trend with aim to maintain the False Positive and point of fraud detection up to the market standards. Ensure that the fraud policy is conducted while running the BAU task and support the fraud manager identifying key areas of improvement, realize fraudulent occurrence in the business, and Shape strong internal control. Take the required and corresponding action on all suspicious and fraudulent cases detected via the Fraud analyser and online fraud prevention tool. Ensure that clients related requests and queries are responded on time and within the agreed TAT. Support the unit fraud manager to arrange the 24/7 schedule and coordinate among the staff working in different shifts. Send the fraud alerts reports to the concerned banks and provide the required response via email/Jira on timely manners. Timely reporting and escalation of all issues/ concerned and fraud cases to the management. Ensure that the schemes related fraud alerts are timely actioned and reported to the concerned client bank. Respond to the transaction verification queries received from acquirer banks in order to confirm transactions performed by cardholders. Deliver all the required support /task assigned on ADHOC requirement from the management. Provide the reporting that is required and case closure within the agreed time. This is in line with the unit goal to form a successful backup program with multi skills players. Provide and maintain RCSA relevant controls testing evidences for future audit purposes and ensure no pending audit points. Perform other related duties as requested by the company<br>Qualifications Education University graduate, from an accredited and recognized University . Experience4+ years of experience in the payment fraud controls models and platforms. Strong analytical and problem solving skills. Very Good command of English language (Listening, Speaking, Reading and Writing), or equivalent to Upper-Intermediate level. Knowledge/Skills Outstanding interpersonal, leadership and team working skills. Outstanding communication and negotiation skills - both verbal and written. Strong cultural awareness and knowledge. Strong awareness of MS office with good computer skills and cards fraud. Ability to make decisions and use independent judgment. Ability to provide coaching, mentoring and constructive feedback in appropriate situations. Works collaboratively with team members to achieve results. Builds and maintains mutually beneficial work relationships and alliances inside and outside the Organization.<br>Network International is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds, nationalities, and experience levels. We are committed to creating an inclusive workplace where innovation, diversity, and performance thrive.

Location:10th of Ramadan<br>Key Accountabilities:Develop and promote the Business Unit Data Center portfolio. Review customer inquiries and recommend optimal data center solutions from the Business Unit portfolio. Prepare technical marketing collateral, i.e., brochures, product catalogues, websites, etc. Design end-to-end passive infrastructure solutions for enterprise and hyperscale data centers. Develop technical proposals, bills of quantities (BOQs), scope of work, and solution architectures. Ensure solutions comply with TIA, ANSI, ISO, BICSI, and relevant industry standards. Define structured cabling, fiber optic connectivity, rack systems, containment systems, and physical infrastructure requirements. Review customer RFPs, RFQs, and tender documents and provide competitive technical responses. Project Delivery & Implementation Support Support project teams during implementation and commissioning phases. Coordinate with engineering, procurement, logistics, and installation teams. Ensure project deliverables meet quality, timeline, and budget requirements. Manage technical risks and propose mitigation plans. Vendor & Partner Management Develop relationships with key technology partners and suppliers. Evaluate and select passive infrastructure vendors and products. Conduct technical evaluations and product acceptance reviews. Support procurement and sourcing activities for project requirements. Customer Relationship Management Serve as the primary technical point of contact for customers. Conduct solution presentations, workshops, and technical demonstrations. Provide technical consultation and recommendations throughout project execution. Ensure high customer satisfaction and long-term business relationships. Operational Excellence Monitor project performance and solution profitability. Drive continuous improvement initiatives and best practices. Develop technical documentation, standards, and implementation guidelines. Maintain awareness of industry trends, emerging technologies, and market developments.<br>Qualifications & Education:Education: B. Sc. in Computer Science, Information Technology, Computer Engineering, Electrical Engineering, Telecommunications Engineering, or a related field Experience: 10+ years of experience Skills: Microsoft Office, ERP, Data Center Operations Management, IT Infrastructure Management, Capacity Planning, Vendor Management, Asset & Inventory Management, Network Infrastructure Support, Facilities Management, Business Continuity & Disaster Recovery, Data Center Security & Compliance, Service Level Agreement (SLA) Management, Project Management, Budget & Cost Optimization, Risk Management, Team Leadership, Performance Monitoring, Stakeholder Management

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Salary Starting from €20,000 Gross/Year subject to Skills, Experience and Location.<br> Not Your Typical Workplace Tired of the 9-to-5 grind?<br> Imagine a World without borders, where opportunities are endless.<br> That's the future of work, and what we are building at WorkMotion.<br> Our remote-first team spans across the world, helping companies hire, onboard, and manage talent internationally through smart, flexible workforce solutions.<br> Fast-paced, people-driven, and globally connected — we empower businesses to build teams without borders.<br> More Than a Role We don’t just need a Junior Customer Success Manager — we need a relationship builder and strategic advisor.<br> We’re looking for someone who gets their energy from building trusted partnerships, navigating complexity, and driving long-term impact within high-value accounts, while keeping a sharp, analytical focus on how their work delivers real business impact.<br> This isn’t a role for someone who wants to stay in their lane.<br> You’ll be at the center of it all —supporting account strategy, driving proactive engagement, and influencing customer outcomes — ensuring everything you touch is data-informed, relationship-driven, and commercially aligned with our wider goals.<br> You won’t be a solo operator.<br> You’ll collaborate with Sales, Operations, Legal, Finance, and Product teams, bringing everything together to ensure consistency, impact, and momentum across the board.<br> Where Responsibility Meets Real Opportunity As a Junior CSM, you will: ● Own and support the success of a high-value client portfolio ● Drive structured account planning and proactive engagement, identifying risks and expansion opportunities ● Manage executive-level stakeholders and complex multi-country setups ● Monitor account health and metrics, ensuring long-term growth and retention ● Coordinate cross-functional initiatives to resolve escalations and optimize the client experience What we are looking for ● Minimum 1 year work experience in Customer Success, Sales or Business Development Representative roles ● Language: Native German.<br> English: excellent verbal and written communication abilities.<br> ● Energetic, Motivated: Displaying enthusiasm and a proactive attitude that drives engagement and inspires confidence in clients and team members ● Diligent Documentation: maintaining thorough and accurate records ● Customer-Centric Mindset: Every client matters!<br> ● Relationship Building: develop and maintain strong relationships with clients to enhance trust and satisfaction ● Time Management: capable of prioritizing tasks dynamically and efficiently to meet client needs ● Team Collaboration: work effectively with cross-functional teams to enhance client satisfaction ● Negotiation and influencing skills Bonus Points If You Bring ● System Knowledge: familiarity with CRM tools like Hubspot and Salesforce ● Experience in delivering product demonstrations and presentations.<br> ● Experience with mid-market or enterprise clients Not Your Typical Team… We’re a team of motivated, and fully distributed crew that proves "remote" doesn't mean "disconnected.<br>" We don’t just “work” together — we create, challenge, and grow together.<br> If you’re looking for an environment where your ideas are welcomed, your voice is heard, cross-collaboration on bold strategies thrive on collective brainpower and high-energy teamwork you’ll feel right at home.<br> The Perks of Being Here ● Global, remote, and thriving: We're a global team of talented individuals spread across 26 countries.<br> Our WorkFlex program lets you work from anywhere, anytime.<br> Whether it's a beachside office or a cosy home office, the choice is yours.<br> ● Your well-being is our priority: We know mental health matters, which is why we offer a dedicated Well-Being Day—a full day off just to recharge and relax.<br> ● Get fit and stay active: Whether it’s yoga, weightlifting, or a quick jog—work out on your terms, at a discount with our subsidised gym memberships.<br> ● Learn, grow, and develop: We believe in constant growth.<br> With our Training &amp; Development Allowance, you’ll have all the opportunities you need to keep expanding your skills and knowledge.<br> ● Stay connected: Take part in exciting annual team meetups!<br> ● Diversity is our superpower: We are proud to be an equal opportunity employer, committed to fostering a diverse and inclusive workplace.<br> *Benefits vary depending on location due to local laws and regulations.<br> At WorkMotion, we’re proud to be an equal opportunity employer.<br> If you need any accommodations during the recruitment process, just let our Recruitment Team on Jobs@WorkMotion.<br>com. We’re here to support you every step of the way!<br></span> </div>

Company Description Surgimed is a medical device manufacturer and distributor with a production facility in Beni Suef and offices in Cairo and New Cairo. The company focuses on delivering the latest technologies and innovations to healthcare providers. Surgimed collaborates closely with surgeons worldwide to develop solutions that address real clinical challenges. The organization views each medical device as a practical response to everyday medical issues faced by doctors. Team members join a mission-driven environment dedicated to improving patient outcomes through advanced medical technology.<br>Role Description The Medical District Sales Manager is a full-time, on-site role based in Cairo. This position oversees sales activities within the assigned district, including managing relationships with hospitals, clinics, and surgeons, and driving adoption of Surgimed’s medical devices. Daily responsibilities include leading and coaching the sales team, setting and monitoring sales targets, conducting market analysis, and identifying new business opportunities. The role also involves organizing product demonstrations, coordinating with marketing and clinical teams, and ensuring effective territory coverage and customer support. The Medical District Sales Manager is expected to maintain accurate sales reports, forecast demand, and ensure that sales practices align with company policies and regulatory requirements.<br>Qualifications<br> Strong background in Medical Sales, with experience promoting medical devices or related healthcare products. Proficiency in Sales and Sales Effectiveness, including pipeline management, negotiation, and closing techniques. Demonstrated Sales Management capabilities, such as team leadership, performance coaching, and territory planning. Solid Analytical Skills to interpret market data, sales metrics, and customer feedback for decision-making. Bachelor’s degree in a relevant field (e.g., Business, Life Sciences, Healthcare Management) or equivalent experience. Excellent communication and presentation skills, with the ability to engage clinical and administrative stakeholders. Proven ability to work on-site in a fast-paced environment, manage multiple priorities, and travel within the district as needed. Familiarity with local healthcare systems and regulatory considerations; prior experience in the Cairo market is an advantage.