Office boy Jobs in Egypt

Our client is a UK-based Microsoft Gold Partner specialising in the design and delivery of innovative digital solutions for the non-profit sector. Since 2000's, the company has been serving organisations of all sizes (membership bodies, charities, fundraisers, societies, colleges, and regulatory bodies). As part of its continued growth, the company is strengthening its technology team in Egypt. We are recruiting on its behalf a QA Engineer M/F, working remotely with ad hoc office visits.<br>Responsibilities:The QA Engineer is responsible for ensuring the quality, reliability, and performance of web applications and software platforms, with a strong emphasis on end-to-end testing, UI/UX validation, load testing, and Microsoft Dynamics 365 (D365) solutions. Working closely with developers, designers, business analysts, and project managers, the QA Engineer plays a central role in maintaining the highest standards of software quality across enterprise-grade systems. Key responsibilities include:<br>Test Planning & Web Application Testing Design, implement, and execute comprehensive test plans and test cases for websites and web applications, ensuring coverage of functionality, responsiveness, accessibility, and visual fidelity. Evaluate website behaviour under real-world scenarios, including cross-browser and cross-platform usage, network throttling, and mobile responsiveness. Perform end-to-end UI/UX testing, validating layout consistency, interactive elements, design responsiveness, and alignment with UX specifications across multiple browsers and devices.<br>Performance & Load Testing Conduct load, stress, and performance testing using industry-standard tools such as JMeter, Load Runner, Blaze Meter, or Gatling to assess scalability and system stability. Identify performance bottlenecks and collaborate with the development team to drive resolution and optimisation.<br>Microsoft Dynamics 365 QALead QA efforts for implementations and customisations of Microsoft Dynamics 365 (D365), ensuring all workflows, plugins, and integrations function as intended. Validate custom entities, business rules, and D365 integrations against functional and technical specifications.<br>Test Automation & Defect Management Develop and maintain automated test scripts using tools such as Selenium, Cypress, Playwright, or similar frameworks, including UI testing automation. Manage test data creation and conduct database validation using SQL. Identify, log, and track software defects in Azure Dev Ops, including clear and detailed documentation of UI/UX issues. Collaborate closely with developers, designers, business analysts, and project managers to clarify requirements and ensure thorough test coverage across all project phases.<br><br>Candidate Profile:Education & Location Degree in Computer Science, Software Engineering, or a related technical field; equivalent professional experience considered. Based in Egypt, with availability for ad hoc office visits for team meetings and company events. ISTQB or other relevant QA certification is a plus.<br>Experience & Technical Knowledge5+ years of hands-on QA experience in web application and website testing, with deep knowledge of functional, regression, smoke, usability, and exploratory testing methodologies. Strong UX/UI proficiency and proven experience in performance and load testing using tools such as JMeter, Load Runner, or equivalent. Solid knowledge of Microsoft Dynamics 365 (D365): workflows, custom entities, and integrations with experience in Azure Dev Ops, Power Platform, or Microsoft Dataverse as a strong asset. Hands-on experience with test automation frameworks and scripting languages (Python, Java Script, or C#), combined with familiarity with Agile/Scrum methodologies. Exposure to security testing, API testing (Postman, REST-assured), mobile testing, or a background in Saa S and customer-facing portals is a plus.<br>Skills & Personal Attributes Exceptional attention to detail with a structured, methodical approach to quality assurance. Strong analytical and problem-solving skills, with a proactive mindset for identifying and resolving quality issues. Excellent communication skills and ability to collaborate effectively across cross-functional teams. Comfortable working autonomously in a remote environment while maintaining close collaboration with the wider team. Passion for continuous learning and staying current with evolving testing tools, technologies, and best practices.

<p>The Tax Accountant is responsible for managing and preparing tax calculations, filings, and compliance activities in accordance with Egyptian tax regulations. The role ensures accurate tax reporting, electronic tax submissions, tax analysis, and coordination with internal departments and external tax authorities to support the company’s financial operations.</p><p><strong>Responsibilities:</strong></p><p>• Prepare and submit monthly VAT tax returns through the electronic tax system for all company entities.<br>• Prepare and submit withholding tax returns for suppliers and contractors on a quarterly basis.<br>• Follow up on quarterly and annual payroll tax filings in coordination with external auditors.<br>• Process tax payments, bank transfers, and electronic tax system settlements.<br>• Analyze financial accounts, including expenses, contractors, suppliers, customers, receivables, payables, and payroll accounts, to support tax inspections.<br>• Support financial closing activities and respond to accounting inquiries during budget preparation.<br>• Prepare annual sales analysis and record sales transactions on Oracle ERP, including issuing electronic invoices.<br>• Prepare annual cost of sales reports for financial statements.<br>• Handle inquiries from tax authorities and follow up on tax letters, disputes, and appeals.<br>• Participate in tax inspections related to income tax, VAT, stamp tax, payroll tax, and withholding tax.<br>• Prepare and analyze owners’ association accounts, including maintenance expenses and collected fees.<br>• Provide required financial and tax reports to management and accounting teams.</p><p><strong>Requirements</strong></p><p>• Bachelor’s degree in Commerce, Accounting, Finance, or a related field.<br>• 5+ years of experience in accounting and taxation, preferably within the real estate industry.<br>• Strong knowledge of Egyptian tax regulations, accounting principles, VAT, withholding tax, payroll tax, and tax compliance procedures.<br>• Good understanding of Accounts Receivable (AR), Accounts Payable (AP), and financial reporting.<br>• Experience using ERP systems (Oracle preferred) and electronic tax platforms.<br>• Strong analytical skills with high attention to detail and accuracy.<br>• Ability to work under pressure and manage multiple priorities independently and within a team.<br>• Proficiency in Microsoft Office applications, especially Excel, Word, and accounting software.</p>

Pixelogic Media Partners, LLC provides distribution services and technology solutions to the entertainment industry. We help studios, broadcasters and digital retailers localize and distribute their feature and episodic titles to global audiences on-time and with superior quality.<br><br>Our service offerings cover end-to-end workflows including language services such as scripting, subtitling, access services, dubbing, text and metadata localization in over 50 languages. Our technical services master and prepare this content in all distribution products including digital cinema, digital media and physical media (Ultra HD Blu-ray, Blu-ray and DVD).<br><br>To date, we serviced thousands of titles for i Tunes, Google Play, You Tube, Netflix, Amazon, Movies Anywhere and others. We also authored thousands of Ultra HD Blu-ray, Blu-ray and DVD discs. Our research and development team works on cutting-edge technologies such as 4K, high dynamic range (Dolby Vision, HDR10+), artificial intelligence and machine learning, software automation and our proprietary end-to-end operating platform branded as p Helix.<br><br>Experience start-up at scale. Be part of building innovative solutions to service our media and entertainment clients and help us fulfill their content distribution needs. Join us if you're passionate about entertainment, innovation and customer service excellence!<br><br>Requirements<br><br>Managing multiple localization and/or digital media projects from client order to delivery completion Establishing a solid understanding of specific client specifications and needs Building strong working relationships with clients and focusing on delivering the highest quality assets on time Liaising with multiple clients and maintaining clear communication Managing complex projects from beginning to end in a timely manner Developing project plans and workflows, managing time, budget, resources and quality control Managing, monitoring, and updating all timelines and setting realistic expectations for day to day deliveries Working with the billing team to ensure projects are billed correctly and on time to clients Performing order entries based on client requests and ensuring final deliveries are within the expected timeframe Providing strategic solutions to any issues that may arise with clients Collaborating with operational teams to build processes, make sure the workflow operates smoothly and efficiently, and initially enhancing the client experience Identifying areas of opportunity to enhance clients' experience and work closely with other department leaders to drive initiatives and to execute on those opportunities Abiding by security policies and protecting information assets entrusted to you Other related tasks as assigned to fulfill responsibilities Project will be for 6 months<br><br>Qualifications<br><br>Bachelor's degree1-3 years of experience in Project Management Localization (subtitling, dubbing), post-production and/or media experience required Solid organizational skills, including multitasking and time-management Collaborative thinker who works well in a team Passionate about customer experience and customer service excellence Hands-on experience with digital media workflows is preferred Excellent communication skills with technical and non-technical individuals Deep sense of urgency and ability to work in a fast-paced environment with high volume Problem solver with creative and innovative approach with ability to think out of the box Outstanding attention to detail and ability to plan complex projects with urgency A positive attitude when experiencing obstacles and enthusiasm to get things done<br><br>Benefits<br><br>At Pixelogic, we pride ourselves on fostering a supportive and engaging environment. Our comprehensive benefits include top-notch medical and social insurance fully covered for you and your family, ongoing training and development opportunities, and fun department outings to boost team spirit. Enjoy delicious catered meals, unlimited snacks and drinks, and a fun office activity area for games and stress relief. We also provide free internet for remote work, convenient office transportation, and a rewarding referral bonus system.

HTS Group – HR Department Hiring Activity – JBD-26072618Now Available Position: Sales Specialist Introduction In alignment with HTS Group’s continued business expansion and commitment to delivering innovative enterprise technology solutions, the HR Department is pleased to announce an open career opportunity for the position of Sales Specialist. We are seeking a motivated, results-driven sales professional with excellent communication and relationship-building skills to support the company’s business development objectives. The successful candidate will contribute to expanding HTS Group’s market presence by identifying new business opportunities, developing strong client relationships, and promoting the company’s software and digital transformation solutions across targeted sectors. Role Summary The Sales Specialist will be responsible for managing the sales cycle from lead generation to deal closure, maintaining strong customer relationships, preparing commercial proposals, and collaborating with internal teams to deliver solutions that meet client requirements. The role requires a proactive individual who can effectively represent the company while achieving sales targets and supporting long-term business growth. Key Responsibilities• Identify and develop new sales opportunities to achieve company sales objectives and revenue targets.• Build and maintain strong relationships with existing and prospective clients.• Conduct client meetings, presentations, and product demonstrations.• Prepare commercial quotations and follow up on sales opportunities through successful closure.• Coordinate with technical and internal teams to ensure customer requirements are accurately understood and fulfilled.• Maintain accurate records of sales activities, customer interactions, and business opportunities.• Conduct market research and monitor industry trends and competitors' activities.• Represent HTS Group at client meetings, exhibitions, conferences, and business events when required.• Travel to customer sites as necessary to support business development activities. Qualifications & Professional Requirements• Bachelor's Degree in Business Administration, Marketing, Engineering, or a related field.• Up to one year of experience in Sales or Business Development.• Previous experience within the Utilities sector is required.• Experience in software, ERP, technology, or digital transformation companies is considered an advantage.• Excellent communication, presentation, negotiation, and interpersonal skills.• Strong customer relationship management and business development capabilities.• Proficiency in Microsoft Office applications.• Ability to travel for client meetings and business requirements when necessary.• Strong organizational and time management skills with the ability to manage multiple opportunities simultaneously. Preferred Professional Exposure• Experience selling enterprise software, ERP solutions, or digital transformation services.• Exposure to B2B sales and corporate account management.• Familiarity with CRM systems and sales reporting tools.• Knowledge of the utilities sector and government procurement processes is considered an advantage. Benefits• Competitive salary package.• Professional, collaborative, and innovation-driven work environment.• Continuous learning and professional development opportunities.• Career growth within a dynamic and rapidly growing technology organization. About HTS Group HTS Group is an Egyptian joint-stock technology company established in 2016, specializing in enterprise software engineering and digital transformation solutions. The company develops and delivers mission-critical digital platforms, enterprise applications, and integrated technology solutions across multiple sectors including utilities, government services, and large-scale commercial organizations. Through a highly specialized team and a commitment to innovation, quality, and operational excellence, HTS Group enables organizations to accelerate their digital transformation journeys and achieve sustainable digital maturity. HTS Group fosters a professional, collaborative, and innovation-driven environment where employee growth, continuous learning, and operational excellence are core organizational values. Application Process Qualified candidates are invited to submit their updated CV to:hr@htsgroup.netPlease state:"Sales Specialist Application – JBD-26072618"in the email subject line. Or via Whats App:01070984420 – 01066414619Only shortlisted candidates will be contacted for the next stage of the selection process. Join HTS Group and become part of a team committed to excellence, innovation, and sustainable organizational growth. Contact Details HTS Group – Head Office Villa 284, Al-Wahat Road, Al-Ahram Gardens – Gate 4Opposite Intelligence Hospitality Building Giza, Egypt – 12556???? www.htsgroup.net???? hr@htsgroup.netCommercial Register: 19073Tax Card: 533-555-345

<p><h4>Job purpose</h4> <p>The community manager is responsible for managing the day-to-day operations, customer experience, and commercial performance of the assigned Edge Innovation Center location. The role ensures smooth branch operations, high member satisfaction, workspace readiness, and achievement of occupancy and revenue targets while creating a professional and engaging community environment. The position acts as the main point of contact for members, visitors, and partners and plays a key role in maintaining operational excellence and a positive customer journey.</p> <h4>Key duties & responsibilities</h4> <ul> <li>Manage the daily operations of the assigned Edge Innovation Center branch and ensure smooth service delivery.</li> <li>Ensure the workspace is fully operational, clean, safe, and aligned with company standards at all times.</li> <li>Handle member onboarding, inquiries, complaints, and escalation management professionally and promptly.</li> <li>Support occupancy growth by conducting center tours, following up on leads, and supporting membership sales activities.</li> <li>Coordinate meeting room bookings, event space usage, and member requests efficiently.</li> <li>Monitor branch KPIs including occupancy, customer satisfaction, utilization, and operational compliance.</li> <li>Supervise reception, housekeeping, and on-site support staff to ensure high service standards.</li> <li>Build a strong community culture by organizing engagement activities, networking opportunities, and member communications.</li> <li>Coordinate with internal departments (Sales, Facilities, IT, Finance, HR) to resolve operational issues and ensure business continuity.</li> <li>Prepare operational reports, branch updates, incident reports, and monthly performance summaries for the Operations Manager.</li> </ul> <h4>Technical skills</h4> <ul> <li>Workspace / branch operations management</li> <li>Customer service and complaint handling</li> <li>Sales support and lead follow-up</li> <li>Event and meeting room coordination</li> <li>Reporting and KPI tracking</li> <li>Microsoft Office (Excel, PowerPoint, Outlook)</li> <li>CRM and booking systems knowledge</li> <li>Basic facilities and vendor coordination</li> <li>Cash handling and invoicing awareness</li> <li>Health & safety compliance awareness</li> </ul> <h4>Skills description</h4> <ul> <li>Customer-centric mindset</li> <li>Strong communication and presentation skills</li> <li>Relationship building</li> <li>Problem-solving and decision-making</li> <li>Ownership and accountability</li> <li>Team coordination and supervision</li> <li>Adaptability and multitasking</li> <li>Attention to detail</li> <li>Conflict handling and emotional intelligence</li> <li>Professional appearance and conduct</li> <li>Time management and organization</li> <li>Ability to work under pressure</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>The Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <h4>Job description</h4> <p>To ensure that all goods received are properly supported by valid hotel purchase orders.</p> <p>To examine both quality and quantity of goods received in coordination with related department before accepting the delivery.</p> <p>To ensure that goods are promptly moved to store or concerned department once received.</p> <p>To ensure that outgoing goods are properly documented and accounted for.</p> <p>To closely monitor with purchaser all pending or partial deliveries.</p> <p>To be responsible for recording and distributing reports as per hotel policies and procedures, such as duly signed individual receiving record, receiving report, etc.</p> <p>To coordinate with the purchasing department in regards to delivery issues.</p> <p>To maintain a good relationship with suppliers and other departments.</p> <p>Log and inform your supervisor of any system problems. Suggest any improvements that could be made to improve existing systems and procedures.</p> <p>Complete all duties, and ensure a concise hand over.</p> <p>Follow guidelines outlined in the Accor Brand Standards Manual, Departmental Service Standards / Procedures Manual and Accor Policy Manuals.</p> <h4>Qualifications</h4> <ul> <li>Bachelor of Commerce.</li> <li>Microsoft Office skills.</li> <li>Basic English.</li> <li>Hotel experience.</li> </ul></p><p></p>

Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Training Strategy & Execution<br><br>Design and implement structured F&B training programs, including onboarding, service standards, product knowledge, and guest experience excellence. Align all training initiatives with brand standards, operational priorities, and commercial objectives. Conduct a blend of on-the-job training, classroom sessions, and coaching interventions to support learning retention and application. <br><br>Business Impact & Performance<br><br>Drive measurable improvements in guest satisfaction scores, service quality, and upselling performance through targeted training initiatives. Analyse operational performance and identify skill gaps to recommend and implement training solutions. Support F&B leadership in improving overall departmental performance through capability development. <br><br>Learning Culture & Team Development<br><br>Foster a strong service culture by embedding brand values, storytelling, and guest engagement principles into all training activities. Provide ongoing coaching and performance feedback to team members and supervisors. Develop structured learning pathways for supervisory and future leadership roles. Identify high-potential talent in the F&B department and support succession planning in collaboration with People Development and People & Culture. <br><br>Training Governance & Compliance<br><br>Ensure all team members comply with food safety (HACCP), hygiene, grooming, and service standards requirements. Maintain full compliance with local regulations and brand audit standards; ensure continuous audit readiness. Deliver mandatory training programs and track completion across all F&B team members. <br><br>Content Development & Continuous Improvement<br><br>Develop, update, and standardize training materials, SOPs, manuals, and checklists in collaboration with F&B leadership. Continuously review and enhance training effectiveness based on feedback, audits, and evolving business needs. Implement modern learning approaches, including blended learning and digital training tools where applicable. <br><br>Monitoring, Reporting & Analytics<br><br>Track and report on key training metrics, including training hours, participation, assessment results, and completion rates. Measure training effectiveness through post-training performance, guest feedback, and operational KPIs. Prepare monthly training reports highlighting progress, impact, and areas for improvement. Maintain accurate training records, attendance logs, and development tracking for all team members. <br><br>Qualifications<br><br>Diploma or degree in Hospitality Management, Learning & Development, or a related field. Minimum 5–7 years’ experience in Food & Beverage operations and/or Learning & Development. Proven experience in delivering training within a hospitality environment. Strong understanding of service standards, guest experience, and F&B operations. <br><br>Skills & Competencies<br><br>Excellent communication and interpersonal skills. Strong coaching, mentoring, and facilitation capabilities. High attention to detail and commitment to service excellence. Strong organizational and time-management skills. Analytical mindset with the ability to translate training into measurable performance outcomes. Proficient in MS Office and familiar with learning management systems (LMS) is an advantage. Professional level of English required; additional languages are a plus. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Title</strong> <br>Learning &amp; Development Officer<br> <br><br><strong>Summary</strong> <br>We are seeking a skilled <strong>Learning &amp; Development Officer</strong> to join our client’s team on-site in <strong>Cairo, Egypt</strong>. This position is well-suited for professionals experienced in managing Learning Management Systems (LMS) who are passionate about driving employee development. If you’re detail-oriented and eager to make an impact in the Oil &amp; Gas sector, this is an excellent career opportunity.<br> <br><br><strong>Salary</strong> <br>USD 1,100 – 1,300 per month<br> <br><br><strong>Location and Working Pattern</strong> <br>Cairo, Egypt – On-site<br> <br><br><strong>Client Overview</strong> <br>Our client is a leading organisation in the Oil &amp; Gas sector, committed to operational excellence, innovation, and the continuous development of its workforce.<br> <br><br><strong>Responsibilities</strong><ul><li>Configure, maintain, and manage LMS features, settings, and integrations</li><li>Oversee system upgrades, releases, and ensure platform reliability</li><li>Manage user accounts, roles, permissions, and enrolments</li><li>Upload and organise learning content, courses, and certifications</li><li>Generate reports on enrolments, completions, and compliance metrics</li><li>Provide first-line support for learners and instructors, resolving technical issues</li><li>Ensure data protection, privacy standard compliance, and audit readiness</li><li>Recommend and implement process improvements and test new functionalities</li></ul><strong><br>Must-have Requirements</strong><ul><li>Bachelor’s degree in HR, Education, Psychology, Business Administration, or related field</li><li>4–6 years’ experience in a Learning &amp; Development role</li><li>Proven proficiency with Learning Management Systems (LMS)</li><li>Strong knowledge of MS Office (PowerPoint, Excel, Word)</li><li>Excellent communication, organisational, and analytical skills</li></ul><strong><br>Nice-to-have Skills</strong><ul><li>Previous experience in the Oil &amp; Gas industry</li><li>Ability to manage projects and improve training processes</li></ul><strong><br>Apply Now</strong> If this role aligns with your skills and experience, apply now and take the next big step in your Learning &amp; Development career in Cairo!<br><br>The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future.<br>&nbsp;<br>We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer. You can ensure you stay safe when job searching online by visiting the JobsAware website.<br>&nbsp; </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><br> LMS Administration, Data Analysis, Project Management, Communication, Problem-Solving<br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right.<br> Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.<br> Job Summary: We are seeking a passionate and talented Administration Manager to join our dynamic team.<br> The ideal candidate will lead and safeguard all administrative, facilities, and general services operations across the manufacturing site, ensuring a safe, compliant, and efficient working environment, fueling EVA Pharma’s success through uninterrupted operational support to production, quality, and business functions.<br> Key Responsibilities: Oversee day-to-day site administration and general services (transportation, housekeeping, cafeteria) ensuring service quality, continuity, and cost efficiency.<br> Manage facilities operations and vendor/contractor agreements, ensuring service levels meet GMP, EHS, and site operational standards.<br> Develop, monitor, and control the Administration department’s annual budget, tracking spend against plan and identifying cost-saving opportunities.<br> Ensure compliance with Egyptian labor law, environmental health &amp; safety (EHS) regulations, and other statutory requirements relevant to site facilities and administration.<br> Plan and manage employee transportation and, where applicable, accommodation programs across factory shifts.<br> Partner with People &amp; Culture and Plant Management on employee engagement initiatives related to workplace environment and site services.<br> Supervise, coach, and develop the Administration team, building capability and a strong succession bench.<br> Bachelor's degree in Business Administration, Facilities Management, or a related field.<br> 8–10 years of experience in administration, facilities, or general services management, including at least 3 years in a leadership role.<br> Experience within the pharmaceutical, FMCG, or manufacturing industry is highly preferred.<br> Proven track record of managing multi-site facilities, administrative operations, vendor relationships, and budgets while ensuring compliance, operational efficiency, and workplace safety.<br> Hands-on, service-oriented leader with strong ownership, integrity, and the ability to collaborate effectively across cross-functional teams.<br> Proficient in SAP or Oracle ERP systems, Microsoft Office (especially Excel and Power BI), CMMS, and Microsoft Teams/Outlook.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Overview The DRP process is an automated process. The responsibility of the DRP planner is to identify, review &amp; resolve exceptions, maintain accuracy &amp; update DRP parameters. The accountability of the role is to run the DRP process for a group of supply sourcing lanes so that efficient vehicle movements of product can be deployed to the right locations on time for target customer service to be achieved. The role holder will spend significant time parameterizing the Pro-link planning tool so that move recommendations are optimized and will continually update plans as and when demand or supply disruptions require it This role will be recruited in GCC and as such there will be a level of initial ambiguity in activity as the processes are adopted across during transition. It is expected that the role will therefore require an initial flexibility of approach as processes are primarily fixed then shifted and improved over following strategy cycles.</p><p>Responsibilities</p><ul><li>Responsible for maintaining &amp; running the automated DRP process</li><li>Responsible for inventory deployment, trans-shipments and deployment network design to ensure product arrives on time at the right place</li><li>Responsible for leading the regional exception based planning process and driving continuous improvement</li><li>Conduct root cause analysis for trans-ship, expedite losses and develop action plans through system and/or process improvement</li><li>Work closely with customer service, demand, and supply planning to ensure accuracy and efficiency</li><li>Drive system utilization and feed loss tree insights into future enhancements</li><li>Ensure lead times for deployment in the system are maintained and accurate</li><li>Ensure safety stock settings are dynamically adjusted for finished goods</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience 1 2 years in associated function</li><li>Qualifications: University degree preferably engineering or logistics</li><li>Experience in distribution planning or familiar Supply Planning tasks</li><li>Proficiency in product category planning</li><li>FMCG background preferred</li><li>Abilities: Fluent oral and written communication skills in English</li><li>Problem solving know-how</li><li>Strong Analytic skills</li><li>Experience in using planning systems, BY- JDA preferred</li><li>Experience in ERP (SAP) usage is a must</li><li>Good numeric abilities;</li><li>Demonstrated proficiency in Microsoft Office: Outlook, Excel</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Shape &amp; Create - And make it happen! The Villeroy &amp; Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining &amp; Lifestyle and Bath &amp; Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. Want to become part of us? #shapeandcreate</p><p>Your Role:</p><ul><li>Supports market and competitor analysis, including price benchmarking, product comparisons, and new product tracking.</li><li>Assists in preparing and following up the annual operating plan for assigned categories.</li><li>Supports basic sales, margin, and product performance analysis.</li><li>Contributes to portfolio reviews, range optimization, and product simplification.</li><li>Supports the NPI process through data preparation, presentations, and internal coordination.</li><li>Assists in product launches, including positioning, pricing input, and go-to-market preparation.</li><li>Supports pricing activities by collecting market data, cost inputs, and competitor benchmarks.</li><li>Coordinates with central product teams on specifications, technical clarifications, and documentation.</li><li>Works with Marcom teams on catalogues, presentations, and sales tools.</li><li>Prepares product reports, presentations, and forecasts to support decision-making.</li><li>Supports product training by preparing materials and sharing product knowledge.</li><li>Coordinates with Quality teams on regulatory and compliance topics when needed.</li></ul><p>Think outside the box with us! #shapeandcreate</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Business Administration, Marketing, or a related field is required.</li><li>2 3 years of experience in marketing, product management, or a related function is preferred.</li><li>The ability to communicate in English and Arabic fluently.</li><li>The ability to respond to common inquiries from internal and external customers in effective verbal and written communication skill.</li><li>Proficiency in Microsoft Office tools is required.</li><li>Knowledge of SAP or similar systems is a plus.</li><li>Ability to work collaboratively across functions and to manage multiple tasks in a structured and organized manner.</li><li>Strong communication skills and attention to detail are essential, along with a proactive and solution-oriented mindset.</li><li>Demonstrate a strong willingness to learn and develop within product management, with a solid foundation in analytical thinking and business understanding.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead the implementation and monitoring of Environment, Health &amp; Safety (EHS) requirements across the Egypt High Speed Rail Project, ensuring compliance with consortium procedures and project standards. Ensure compliance with legal, employer, lender, and international EHS requirements, including ISO 14001, ISO 45001, and IFC standards. Support Siemens Mobility teams, consortium partners, contractors, and subcontractors in implementing EHS strategies, procedures, and safe systems of work. Drive hazard identification, risk assessments, Permit-to-Work (PTW) processes, and the control of high-risk construction activities. Monitor contractor EHS performance, including method statements, risk assessments, competency requirements, inspections, and training compliance. Lead incident reporting, investigations, root cause analysis, and the implementation of corrective and preventive actions. Plan and oversee site inspections, internal audits, contractor audits, and ensure timely closure of non-conformities. Promote a strong safety culture through inductions, toolbox talks, STARRT briefings, and proactive EHS leadership. Support emergency preparedness, environmental compliance, and reporting related to waste management, dust, noise, and other environmental controls. Prepare EHS performance reports and dashboards while providing regular updates to project and consortium management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Environment, Health &amp; Safety, Engineering, Environmental Engineering, or a related discipline. Significant experience in Environment, Health &amp; Safety (EHS) management within large-scale construction, infrastructure, or railway projects. Strong knowledge of international EHS standards, including ISO 14001, ISO 45001, IFC Performance Standards, and OSHA requirements. Proven experience managing EHS activities across multiple contractors and multidisciplinary project environments. Experience with audit-intensive or lender-funded projects is considered an advantage. Strong leadership, communication, and stakeholder management skills with the ability to influence a positive safety culture. Experience conducting incident investigations, risk assessments, audits, inspections, and EHS performance reporting. Proficiency in Microsoft Office applications and EHS reporting tools. Fluency in both written and spoken English and Arabic.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Shape &amp; Create - And make it happen!</b></span><span>The Villeroy &amp; Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining &amp; Lifestyle and Bath &amp; Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. </span><span>Want to become part of us? #shapeandcreate</span><p><span><span><span><span>Your Role:</span></span></span></span></p><br><ul><li><span><span><span><span>Supports market and competitor analysis, including price benchmarking, product comparisons, and new product tracking.</span></span></span></span></li><li><span><span><span><span>Assists in preparing and following up the annual operating plan for assigned categories.</span></span></span></span></li><li><span><span><span><span>Supports basic sales, margin, and product performance analysis.</span></span></span></span></li><li><span><span><span><span>Contributes to portfolio reviews, range optimization, and product simplification.</span></span></span></span></li><li><span><span><span><span>Supports the NPI process through data preparation, presentations, and internal coordination.</span></span></span></span></li><li><span><span><span><span>Assists in product launches, including positioning, pricing input, and go-to-market preparation.</span></span></span></span></li><li><span><span><span><span>Supports pricing activities by collecting market data, cost inputs, and competitor benchmarks.</span></span></span></span></li><li><span><span><span><span>Coordinates with central product teams on specifications, technical clarifications, and documentation.</span></span></span></span></li><li><span><span><span><span>Works with Marcom teams on catalogues, presentations, and sales tools.</span></span></span></span></li><li><span><span><span><span>Prepares product reports, presentations, and forecasts to support decision-making.</span></span></span></span></li><li><span><span><span><span>Supports product training by preparing materials and sharing product knowledge.</span></span></span></span></li><li><span><span><span><span>Coordinates with Quality teams on regulatory and compliance topics when needed. &nbsp;</span></span></span></span></li></ul><p><span><span><span><span>Your Profile</span></span></span></span></p><br><ul><li><span><span><span>&nbsp;Bachelor’s degree in Business Administration, Marketing, or a related field is required.</span></span></span></li><li>2–3 years of experience in marketing, product management, or a related function is preferred.</li><li>The ability to communicate in English and Arabic fluently.</li><li>The ability to respond to common inquiries from internal and external customers in effective verbal and written communication skill.</li><li>Proficiency in Microsoft Office tools is required. Knowledge of SAP or similar systems is a plus.</li><li>Ability to work collaboratively across functions and to manage multiple tasks in a structured and organized manner.</li><li>Strong communication skills and attention to detail are essential, along with a proactive and solution-oriented mindset.</li><li>Demonstrate a strong willingness to learn and develop within product management, with a solid foundation in analytical thinking and business understanding.</li></ul><span><b>Think outside the box with us! #shapeandcreate</b></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Bosta:&nbsp;<br></strong><br> Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.&nbsp;<br> We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <br><br><p><b>Job Responsibilities: </b></p><br><p>The HR Operations Manager leads the HR Operations function, ensuring the smooth execution of employee lifecycle processes while maintaining compliance with company policies and labor regulations. This role oversees HR administration, onboarding, employee documentation, contracts, social insurance, and HR services, while partnering closely with Talent Acquisition and Payroll to deliver an efficient employee experience.</p><br> Key Responsibilities <ul> <li>Lead and manage the HR Operations team, providing guidance, support, and performance oversight.</li> <li>Oversee employee onboarding, ensuring all hiring documents are complete and onboarding activities are executed smoothly.</li> <li>Manage employment contracts, HR letters, employee files, and other HR documentation, ensuring accuracy and compliance.</li> <li>Handle all social insurance processes and coordinate with the relevant government authorities.</li> <li>Partner with Talent Acquisition and Payroll to ensure timely employee onboarding and accurate employee data.</li> <li>Maintain accurate employee records and ensure compliance with labor laws and internal policies.</li> <li>Identify opportunities to improve HR operational processes and enhance service delivery.</li> <li>Monitor HR Operations activities to ensure timely completion and high-quality service.</li> </ul><br><br><p><b>Job Qualifications:</b></p><br><ul><li> Qualifications <ul> <li>Bachelor's degree in human resources, Business Administration, or a related field.</li> <li>7 - 10 years of HR experience, including experience in HR Operations and team leadership.</li> <li>Strong knowledge of Egyptian labor law and social insurance regulations. Skills <ul> <li>HR Operations and employee lifecycle management.</li> <li>Team leadership and stakeholder management.</li> <li>Strong organizational and problem-solving skills.</li> <li>Excellent attention to detail and communication skills.</li> <li>Proficiency in Microsoft Office and HR systems.</li> </ul></li></ul><br></li></ul><br> </div>

Main Job Purpose:<br>Ensuring that the organizational risk map is kept under constant review and is amended to reflect any changes in the organizational priorities. Reporting on the whole range of assurance activities that take place within the Beltone Group in relation to the risk register. Ensuring that the financial and other operational control procedures identified in the risk register are being properly implemented, managed, and used in all departments.<br>Job Responsibilities:<br>Assisting the Internal Audit Group Head in setting the risk-based audit plan; through creating risk assessments for each department to identify the audit plan details that are to be approved by the audit committee. Understanding the FRA requirements, to ensure maintaining updated process functions to help ensure compliance with such requirements. Presenting the annual internal audit plan designed in reference to the risk management framework to the Group CEO, Chairman, and audit Committee for approval. Developing and maintaining Internal Audit Procedures to ensure that best practices are considered and address specific areas of risk management and assess complex activities to identify potential operational, financial, or risk of potential fraud that warrant audit attention. Managing the initiation and implementation of a full audit program including.• Conducting the kickoff meeting with the relevant stakeholders; to discuss and explain thescope of the audit plan.• Providing the required documentation list to the different departments• Drafting the audit report; detailing audit findings and notes; for the Group Head of Internal Audits’ validation and CEO approval afterwards. Negotiating audit findings, and comments with the department manager and discuss the recommendations proposed and agree on the appropriate timeline to address audit findings based on the criticality of findings. Developing an assessment framework that brings together the assurance activities of Beltone Group where they relate to the risk register and report against this in the form of a functional audit. Agreeing with the Group Head of Internal Audit on the action plan necessary to implement the audit recommendations with the head of the relevant department to ensure buy-in and alignment on the departmental audit plan. Assisting the Group Head of Internal Audit in reporting to the executive committee and audit committee, areas of concern, and the resultant action plan; in addition to monitoring the implementation of any recommendations. Ensuring that risk register structure is updated to ensure feedback from Directors, Group CEO, and chairman is taken into consideration and they are made aware of any changes in relation to Beltone’s operational and strategic management. Sending AML reports to FRA semiannually for each subsidiary in addition to other FRA reporting requirements; to ensure full compliance and adherence to reporting requirements. Designing training literature to raise awareness, on auditing requirements, in addition to delivering the audit awareness training/ orientations; on a semi-annual basis to ensure setting a constructive and structured audit framework and culture.<br>Job Qualifications:<br>Bachelor’s degree in a related field. Minimum of 12+ years of experience in audit and/or the financial sector. Strong knowledge of auditing concepts and Internal Audit (IA) principles. Good understanding of financial recordkeeping procedures, laws, regulations, and professional standards. Excellent communication and interpersonal skills. Strong business acumen. Strong critical thinking and analytical skills. Demonstrated learning agility and willingness to continuously learn. Proficiency in Microsoft Office (MS Office). CIA – Certified Internal Auditor (issued by the Institute of Internal Auditors) is mandatory. IFRS Training is mandatory. CISA (issued by ISACA) is preferred. Strong knowledge of FRA Regulations. Strong knowledge of the Institute of Internal Auditors (IIA) Standards. FRA License is mandatory.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p><span>As an Operations Leader at Aramex, you will Manage and control Aramex Warehousing Operations in terms of planning and proper implantation of all Aramex operational productions and quality of service standards to ensure satisfactory service is provided to customers.</span></p><br><br>Job Description <br><ul> <li>Implement the map designed for the operation to meet the customer requirements and Aramex standard.Analyze all customer requests impacting both cost and operational workflow.</li> <li>Ensure meeting customer’s SLA’s for all customers.</li> <li>Ensure training warehouse staff on customized logistics procedure and requirements for new customers and any change in procedure.</li> <li>Recruit, train, develop and mentor direct reports.</li> <li>Assist and train personnel to use warehouse systems.</li> <li>Monitor and control the warehouse team at all levels.</li> <li>Makes sure the warehouse performance is up to standard.</li> <li>Maintain IRA (inventory record accuracy) as per standard.</li> <li>Adhere to company HSSE, compliance and sustainability corporate policies/processes</li> <li>Acts on all assigned outcomes of the quality audits.</li> <li>Ensure operation is run according to the cost budgets assigned.</li> <li>Makes sure WMS is updated on time and accurately and as per the procedures.</li> <li>Responsible for maintaining stock accuracy and integrity levels.</li> <li>Continuously reviews operations for opportunities of improvement and initiates needed actions.</li> <li>Monitors capacity, productivity and performance dashboards/reports, analyze data for trends and/or spotting issues.</li> <li>Coordinate with warehouse customer service team on clients’ orders and issues</li> <li>Makes sure the warehouse operations run at optimal cost.</li> <li>Optimize the workflow process to minimize (any) extra cost.</li> <li>Controls indirect expenses including overtime and consumables.<br></li> </ul><br>Job Requirements - Experience and Education <br><br> <ul> <li> <ul> <li><span>Experience of 4-6 Years in warehousing, oil &amp; gas industry is preferable.</span></li> <li><span>Bachelor’s Degree Holder (Logistics , Supply Chain or Industrial Engineering)</span></li> <li><span>Microsoft Office professional user ( Excel , PowerPoint,etc..)</span></li> <li><span>Excellent written and verbal communication skills&nbsp;</span></li> <li><span>Detail Oriented with proven analytical and leadership skills.</span><span><br>Note: applicants must be flexible with rotating between multiple locations</span></li> </ul> </li> </ul><br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br>Interpersonal Skills<br>Customer Focus<br>Communication Skills<br>Attention To Details<br>Problem Solving<br>Leadership Skills<br>Teamwork<br>Time Management<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job TitlePhysical Distribution Specialist -Supply Chain<br>Job Description<p>Support day-to-day shipment, inventory, and delivery activities. Track shipments help reconcile inventory between Philips &amp; 3rd party provider systems, coordinate with service providers (customs brokers, carriers, 3PLs) and internal teams (project, finance, sending party and other Philips stakeholders) to ensure on-time delivery.</p><br><br><br><p><b>Your Role:</b></p><br><br><ul><li><p>Monitor inbound and outbound shipments and update status until delivery.</p><br><br></li><li><p>Assist with goods inspections and basic inventory checks at 3PL sites.</p><br><br></li><li><p>Reconcile stock between SAP and 3PL WMS and report discrepancies.</p><br><br></li><li><p>Help investigate and document inventory differences (damage, loss, missing items).</p><br><br></li><li><p>Coordinate with customs brokers, carriers, and importers to gather required documents for customs clearance.</p><br><br></li><li><p>Consistent update and share delivery status reports with stakeholders.</p><br><br></li><li><p>Work with internal teams (project management, finance, order management) to resolve delivery or inventory issues.</p><br><br></li><li><p>Follow standard operating procedures and meet timelines and quality expectations.</p><br><br></li></ul><br><p><b>You are the right Fit if:</b></p><br><br><ul><li><p>Bachelor’s degree (supply chain, logistics, business or similar) or equivalent experience.</p><br><br></li><li><p>Minimum ,1–3 years in logistics, distribution, or supply chain operations.</p><br><br></li><li><p>Good verbal and written communication skills; customer-oriented.</p><br><br></li><li><p>Reliable time and deadline management; follows up consistently.</p><br><br></li><li><p>Comfortable comparing and analyzing Excel reports and other tools.</p><br><br></li><li><p>Experience coordinating with customs brokers, carriers, and 3PLs or willingness to learn.</p><br><br></li><li><p>Basic knowledge of SAP or other inventory/WMS systems is a plus.</p><br><br></li><li><p>Problem-solving mindset, attention to detail, and ability to work under pressure.</p><br><br></li><li><p>Fluent in English.</p><br><br></li></ul><br><p><b>About Philips</b><br>We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.<br>• Learn more about our business.<br>• Discover our rich and exciting history.<br>• Learn more about our purpose.<br>If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.</p><br><br><p>#LI-EU</p><br><br><p>#LI-OFFICE</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job TitlePhysical Distribution Specialist -Supply ChainJob Description<p>Support day-to-day shipment, inventory, and delivery activities. Track shipments help reconcile inventory between Philips &amp; 3rd party provider systems, coordinate with service providers (customs brokers, carriers, 3PLs) and internal teams (project, finance, sending party and other Philips stakeholders) to ensure on-time delivery.</p><br><p><b>Your Role:</b></p><br><ul><li><p>Monitor inbound and outbound shipments and update status until delivery.</p><br></li><li><p>Assist with goods inspections and basic inventory checks at 3PL sites.</p><br></li><li><p>Reconcile stock between SAP and 3PL WMS and report discrepancies.</p><br></li><li><p>Help investigate and document inventory differences (damage, loss, missing items).</p><br></li><li><p>Coordinate with customs brokers, carriers, and importers to gather required documents for customs clearance.</p><br></li><li><p>Consistent update and share delivery status reports with stakeholders.</p><br></li><li><p>Work with internal teams (project management, finance, order management) to resolve delivery or inventory issues.</p><br></li><li><p>Follow standard operating procedures and meet timelines and quality expectations.</p><br></li></ul><p><b>You are the right Fit if:</b></p><br><ul><li><p>Bachelor’s degree (supply chain, logistics, business or similar) or equivalent experience.</p><br></li><li><p>Minimum ,~1–3 years in logistics, distribution, or supply chain operations.</p><br></li><li><p>Good verbal and written communication skills; customer-oriented.</p><br></li><li><p>Reliable time and deadline management; follows up consistently.</p><br></li><li><p>Comfortable comparing and analyzing Excel reports and other tools.</p><br></li><li><p>Experience coordinating with customs brokers, carriers, and 3PLs or willingness to learn.</p><br></li><li><p>Basic knowledge of SAP or other inventory/WMS systems is a plus.</p><br></li><li><p>Problem-solving mindset, attention to detail, and ability to work under pressure.</p><br></li><li><p>Fluent in English.</p><br></li></ul><p><b>About Philips</b><br>We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.<br>• Learn more about our business.<br>• Discover our rich and exciting history.<br>• Learn more about our purpose.<br>If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.</p><br><p>#LI-EU</p><br><p>#LI-OFFICE</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong><b>Shape &amp; Create - And make it happen!</b></strong><br><strong>The Villeroy &amp; Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining &amp; Lifestyle and Bath &amp; Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries.</strong><br><strong>Want to become part of us? #shapeandcreate</strong><br><ul><li>Consolidate, analyze, and report financial data, ensuring alignment with company objectives.</li><li>Support monthly financial reporting, analysis, forecasting, and the annual budgeting process.</li><li>Develop financial models, conduct benchmarking, and perform process analysis.</li><li>Prepare monthly statements, investigate variances, and track financial performance against forecasts.</li><li>Reconcile transactions, correct discrepancies, and assist with month- and year-end accounting close.</li><li>Analyze business unit performance, identify key variance drivers, and monitor financial metrics.</li><li>Develop rolling forecasts (revenues, expenses, P&amp;L, balance sheet, cash flow) and conduct business studies.</li><li>Coordinate with external auditors for year-end closing.</li><li>Performing other duties as assigned</li><li>Your Profile:</li><li>Bachelor's degree in accounting/finance.</li><li>The ability to communicate in English fluently.</li><li>3+ years of experience in Finance (Financial Analysis). (Minimum 2 years of experience in Finance, including expertise in accounting and a strong focus on Financial Analysis)</li><li>Exposure to financial analysis, operations analysis, financial reporting, and internal controls is a significant asset.</li><li>Financial Skills, Forecasting, Financial Diagnosis, Analyzing Information, Financial Planning and Strategy, corporate finance, and information.</li><li>Big 4 Audit firm experience (PWC, Deloitte, E&amp;Y, KPMG) is an asset</li><li>Proficient in spreadsheets, databases, MS Office, and financial applications.</li><li>Hands on experience with statistical analysis and statistical packages</li><li>Outstanding presentation, reporting and communications skills</li><li>SAP user is preferred.</li><li>Excellent interpersonal and communication skills.</li><li>Experienced team player.</li><li>Ability to handle multiple priorities and manage deadlines.</li><li>Ability to work well under pressure.</li><li>Demonstrated strong project management skills.</li><li>Attention to detail and accuracy. </li></ul><br><strong><b>Think outside the box with us! #shapeandcreate</b></strong><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p>Job Purpose</p><br><p>To professionally handle inbound/outbound calls in terms of (inquiries, complaints, request) in order to maintain customer satisfaction and good image for the bank by providing a prompt, efficient and courteous service to customers.</p><br><p>Description</p><br><p>Customer Calls Handling</p><br><p>1. Follow professional telephone etiquette/social media handling techniques and work policies to efficiently address various customer needs &amp; concerns. </p><br><p>2. Handle inbound interactions received on CIB official social media platforms in a professional manner to maintain customer satisfaction and good image for the bank by providing a prompt, efficient and courteous service to followers.</p><br><p>3. Apply appropriate actions to effectively control a telephone calls interaction that improve the call average handling time/ interactions average response time.</p><br><p>4. Liaise with other departments to ensure proper closure of pending customers inquires/requests. </p><br><p>5. Ensure high service quality during inbound/outbound calls interactions, and handle customer’s complaints according to the Contact Center approved standards to maintain customer satisfaction.</p><br><p>6. Update customer records with details of the inquiry and the response ensure accuracy and availability of Customer records.</p><br><p>7. Post content on CIB official social media platforms (if needed) &amp; within the agreed quality levels to maintain customer satisfaction.</p><br><p>Policies, Processes and Procedures</p><br><p>8. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p><br><p>Day-to-day Operations</p><br><p>9. Follow the day-to-day operations related to own jobs in the Contact Center department to ensure continuity of work.</p><br><p>Compliance</p><br><p>10. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks.</p><br><br> <br> <span>Qualifications</span><br><span></span><p>Qualifications &amp; Experience</p><br><p>• Bachelor’s degree of Commerce, Business Administration, Accounting or its equivalent.</p><br><p>• 0 – 1 years of experience</p><br><p>Skills</p><br><p>• Excellent command of English and Arabic languages</p><br><p>• Proficient user of MS Office</p><br><p>• Reliable, energetic and cooperative</p><br><p>• Excellent communication skills</p><br><br> </div>