Microsoft Dynamics Jobs in Egypt
12580 Jobs Found
<p><strong>About the Role</strong></p><p>We are looking for a motivated<strong> Junior D365 F&O Techno-Functional Support Specialist</strong> to join a well-established regional retail company operating across the Middle East. The ideal candidate will have hands-on experience with Microsoft Dynamics 365 Finance & Operations and the ability to support business users across functional and basic technical matters.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide first-level functional and technical support to Microsoft Dynamics 365 F&O users.</li><li>Receive, analyze, document, and follow up on user tickets, incidents, and system issues.</li><li>Reproduce reported issues, collect supporting evidence, and assess their business impact.</li><li>Support business processes across Finance, Procurement, Inventory, Warehouse, Supply Chain, and Retail/POS.</li><li>Assist users in understanding system functionality and resolving day-to-day operational issues.</li><li>Support UAT activities, including preparing test scenarios, recording results, and following up on identified issues.</li><li>Translate user requirements into clear functional notes and system requirements.</li><li>Assist with data imports, exports, validation, reconciliation, and reporting activities.</li><li>Prepare user guides, process documentation, troubleshooting notes, and training materials.</li><li>Coordinate with developers, implementation partners, and internal stakeholders to ensure timely issue resolution.</li><li>Maintain accurate records of reported issues, actions taken, and final resolutions.</li></ul><p><br></p><p><strong>Qualifications & Requirements</strong></p><ul><li>Bachelor’s degree in Accounting, Finance, Business Information Systems, Computer Science, Industrial Engineering, or a related field.</li><li>1–3 years of experience in Microsoft Dynamics 365 F&O support, ERP functional support, business applications, or a related role.</li><li>Hands-on experience with Microsoft Dynamics 365 Finance & Operations.</li><li>Experience supporting end users and handling tickets, incidents, and system-related inquiries.</li><li>Good functional understanding of Finance and Supply Chain processes.</li><li>Knowledge of Retail or Point-of-Sale processes is highly preferred.</li><li>Basic technical troubleshooting skills and awareness of integrations, APIs, data entities, and system-to-system data flows.</li><li>Previous involvement in UAT, system documentation, user training, and issue tracking.</li><li>Basic knowledge of SQL, reporting tools, data analysis, or D365 development concepts is an advantage.</li><li>Strong analytical, communication, documentation, and problem-solving skills.</li><li>Ability to communicate effectively with both business users and technical teams.</li></ul><p><br></p>
Key Responsibilities2. Payments Processing3. Vendor Account Management4. Month-End Closing5. Compliance & Documentation<br><br> Invoice Management Receive, review, and verify all supplier invoices and supporting documents. Match invoices with POs, contracts, and GRNs according to company procedures. Ensure accurate coding and posting of invoices into the ERP system. Handle non-PO invoices and get required approvals. Prepare vendor payments (checks, transfers, online banking). Ensure payments are executed on time based on due dates and company payment terms. Maintain payment schedules and update the cash outflow report. Perform regular vendor account reconciliations. Follow up on discrepancies and resolve issues with suppliers. Maintain an updated supplier database and ensure accurate financial records. Support accruals and provisions related to accounts payable. Prepare payable aging analysis and highlight overdue balances. Assist in financial closing and reporting as needed. Ensure proper filing of invoices, receipts, and payment documents. Follow internal controls and company policies for approvals & documentation. Support internal/external audits by providing required documents. <br><br>Requirements<br><br> Bachelor's degree in Accounting, Finance, or related field. 2-4 years of experience in Accounts Payable or general accounting. Strong knowledge of accounting principles & payable cycle. Experience with ERP systems (SAP, Oracle, Odoo, Microsoft Dynamics...etc.). Proficient in MS Excel (VLOOKUP, Pivot Tables preferred). Good communication and negotiation skills. High attention to detail and accuracy. Ability to work under pressure and meet deadlines.
<p><strong>Essential Job Functions:</strong> Design, implement, and maintain CI/CD pipelines for Microsoft Dynamics 365 CRM/Customer Engagement and Power Platform solutions using Azure DevOps. Automate build, validation, packaging, deployment, and release processes across development, test, UAT, staging, and production environments. Manage Dynamics 365 CRM and Power Platform ALM activities including solution export/import, managed and unmanaged solutions, versioning, dependency validation, and environment promotion. Configure and maintain Azure DevOps repositories, branching strategies, YAML pipelines, service connections, release approvals, and deployment gates. Use Microsoft Power Platform Build Tools, Power Platform CLI, PowerShell, and related automation scripts to standardize deployment and environment operations. Support automated quality checks such as solution checker, static analysis, configuration validation, smoke testing, and release readiness reviews. Coordinate release planning, deployment windows, rollback procedures, production cutover activities, and post-deployment validation with application and business teams. Maintain environment strategy, tenant governance, security access, Dataverse configuration alignment, and deployment documentation. Troubleshoot deployment failures, integration release issues, pipeline execution errors, and environment synchronization problems. Implement monitoring, logging, telemetry, and release reporting using Azure Monitor, Application Insights, Log Analytics, and Azure DevOps dashboards where applicable. Prepare and maintain DevOps runbooks, deployment guides, release notes, environment inventory, automation scripts, and operational handover documentation.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Basic Qualifications:</strong> 4 7 years of relevant experience in Microsoft Dynamics 365 CRM/Customer Engagement, Power Platform, DevOps, release management, or automation engineering. Hands-on experience with Azure DevOps, Git repositories, branching models, pull requests, build pipelines, release pipelines, approvals, and deployment governance. Strong understanding of Dynamics 365 CRM/Customer Engagement solution lifecycle, Dataverse environments, managed/unmanaged solutions, dependencies, patches, and upgrades. Experience with Microsoft Power Platform Build Tools, Power Platform CLI, PowerShell scripting, YAML pipelines, and deployment automation. Good knowledge of Power Apps, Power Automate, Dataverse, connectors, environment variables, connection references, security roles, and application lifecycle management. Ability to support CRM development teams working with plugins, JavaScript/TypeScript, C#, .NET, Web API integrations, custom connectors, and reusable components. Experience coordinating releases across multiple environments including Dev, Test, UAT, PreProduction, and Production. Familiarity with automated testing, smoke testing, solution checker, quality gates, security reviews, and deployment validation activities. Working knowledge of Azure services such as Azure Functions, Logic Apps, Service Bus, Key Vault, App Services, Application Insights, and Azure Monitor is preferred. Strong documentation skills covering deployment plans, release notes, rollback steps, technical runbooks, and production support handover documents. Prior experience supporting enterprise clients in Egypt, the Middle East, or regional delivery centers is preferred; Arabic language capability is an advantage.</p><p><strong>Other Qualifications:</strong> Microsoft certifications in Dynamics 365 Customer Engagement, Power Platform, Azure DevOps, Azure Administrator, or Azure Developer are preferred. Experience with DevSecOps practices, automated testing frameworks, release governance, deployment approvals, and compliance-driven delivery models is an advantage. Exposure to GitHub Actions, Terraform, Bicep, ARM templates, infrastructure-as-code, or environment provisioning automation is a plus. Knowledge of regional delivery requirements, data protection expectations, cybersecurity controls, and enterprise support models in Egypt and the wider MEA region is desirable.</p>
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<span>About the role The Senior Accountant is responsible for ensuring the accuracy and integrity of financial records by managing bank reconciliations, payment settlements, revenue validation, month-end closing, and financial reporting Key Responsibilities Banking & Payment Reconciliation Reconcile bank accounts, payment gateways, and settlement transactions.<br> Record bank transactions accurately in the ERP system.<br> Investigate and resolve reconciliation discrepancies and outstanding items.<br> Ensure timely and accurate settlement of card and payment transactions.<br> Revenue & General Accounting Validate commissions, processing fees, interchange revenue, and merchant settlements.<br> Prepare journal entries and maintain General Ledger accuracy.<br> Reconcile balance sheet accounts and clear reconciling items.<br> Ensure compliance with IFRS and company accounting policies.<br> Financial Closing & Reporting Perform month-end and year-end closing activities.<br> Prepare reconciliation schedules and management reports.<br> Support financial analysis and reporting requirements.<br> Audit & Process Improvement Support internal and external audits by providing reconciliations and supporting documents.<br> Ensure compliance with internal controls and regulatory requirements.<br> Identify opportunities to automate reconciliation processes and improve financial controls Office environment : When you come to our b_labs office, you'll find creative workspaces, a well-equipped kitchen, and an open design to foster collaboration between teams.<br> Flexibility : You know best whether you want to work from home or in the office.<br> However, if you want to join your teammates onsite, we will subsidize the costs for lunch to foster the b_labs office community Equipment : From "Day 1" you will receive all the equipment you need be successful at work.<br> Therefore, you can choose your laptop and get all the tools you need to stay on top of your game.<br> Bachelor's degree in Accounting, Finance, or a related field.<br> 3–4 years of experience in accounting, preferably within banking, fintech, or payment operations.<br> Strong knowledge of bank reconciliations, settlements, month-end closing, and IFRS.<br> Experience with ERP systems (Odoo or Microsoft Dynamics 365 is a plus).<br> Advanced Microsoft Excel skills.<br></span> </div>
<p><strong>About Paradise Artificial Intelligence</strong></p><p>Paradise Artificial Intelligence builds AI-powered ERP solutions that help organizations run smarter. We're growing our Microsoft Dynamics 365 team and looking for a Functional Consultant who turns business processes into working systems.</p><p><br></p><p><strong>What you'll do</strong></p><ul><li>Lead requirement-gathering workshops and fit-gap analysis with clients</li><li>Configure D365 Finance & Operations modules (Finance, Supply Chain, Procurement, Inventory)</li><li>Write functional design documents and work closely with technical/development teams</li><li>Run testing, UAT and end-user training</li><li>Support go-live and post-implementation</li></ul><p><br></p><p><strong>What we're looking for</strong></p><ul><li>Hands-on experience implementing Dynamics 365 F&O (or Dynamics AX 2012)</li><li>Strong understanding of finance and/or supply chain business processes</li><li>At least one end-to-end implementation</li><li>Clear communication with clients and stakeholders</li><li>Arabic & English is a plus</li><li>Microsoft certifications (MB-310 / MB-330) are a plus</li></ul><p><br></p><p><strong>How to apply</strong></p><p>Apply here on LinkedIn, send your CV to info@paradise-solutions.com, or apply at careers.paradise-solutions.com</p>
<p><strong>About the Role</strong> We are looking for a motivated Junior D365 F&O Techno-Functional Support Specialist to join a well-established regional retail company operating across the Middle East. The ideal candidate will have hands-on experience with Microsoft Dynamics 365 Finance & Operations and the ability to support business users across functional and basic technical matters.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide first-level functional and technical support to Microsoft Dynamics 365 F&O users.</li><li>Receive, analyze, document, and follow up on user tickets, incidents, and system issues.</li><li>Reproduce reported issues, collect supporting evidence, and assess their business impact.</li><li>Support business processes across Finance, Procurement, Inventory, Warehouse, Supply Chain, and Retail/POS.</li><li>Assist users in understanding system functionality and resolving day-to-day operational issues.</li><li>Support UAT activities, including preparing test scenarios, recording results, and following up on identified issues.</li><li>Translate user requirements into clear functional notes and system requirements.</li><li>Assist with data imports, exports, validation, reconciliation, and reporting activities.</li><li>Prepare user guides, process documentation, troubleshooting notes, and training materials.</li><li>Deliver user training and support Key Users during implementation and post-go-live stabilization.</li><li>Coordinate with developers, implementation partners, and internal stakeholders to ensure timely issue resolution.</li><li>Maintain accurate records of reported issues, actions taken, and final resolutions.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications & Requirements</strong></p><ul><li>Bachelor's degree in Accounting, Finance, Business Information Systems, Computer Science, Industrial Engineering, or a related field.</li><li>1 3 years of experience in Microsoft Dynamics 365 F&O support, ERP functional support, business applications, or a related role.</li><li>Hands-on experience with Microsoft Dynamics 365 Finance & Operations.</li><li>Experience supporting end users and handling tickets, incidents, and system-related inquiries.</li><li>Good functional understanding of Finance and Supply Chain processes.</li><li>Knowledge of Retail or Point-of-Sale processes is highly preferred.</li><li>Basic technical troubleshooting skills and awareness of integrations, APIs, data entities, and system-to-system data flows.</li><li>Previous involvement in UAT, system documentation, user training, and issue tracking.</li><li>Basic knowledge of SQL, reporting tools, data analysis, or D365 development concepts is an advantage.</li><li>Strong analytical, communication, documentation, and problem-solving skills.</li><li>Ability to communicate effectively with both business users and technical teams.</li></ul><p><strong>Required Skills:</strong></p><ul><li>Support</li><li>Technical Support</li></ul>
<p>Essential Job Functions: Lead the technical design, development, customization, and implementation of Microsoft Dynamics 365 CRM/Customer Engagement solutions. Customize and configure entities/tables, forms, views, dashboards, business rules, workflows, security roles, and business process flows. Develop custom plugins, custom workflow activities, JavaScript/TypeScript extensions, Web API integrations, and server-side components using C#, .NET Framework, and .NET Core/.NET 6+ where applicable. Design and implement integrations between Dynamics 365 CRM and enterprise applications using REST/SOAP APIs, Azure Integration Services, Logic Apps, Azure Functions, Service Bus, and thirdparty integration platforms. Build and extend Power Platform solutions including Power Apps, Power Automate, Dataverse, and Power Pages when required. Participate in requirement analysis, fit-gap workshops, technical design sessions, estimation, and solution architecture reviews. Support data migration, data cleansing, duplicate detection, and integration mapping activities using Dataverse, Dataflows, KingswaySoft, SSIS, or similar tools. Manage solution packaging, deployment, environment strategy, release management, and CI/CD pipelines using Azure DevOps and Microsoft best practices. Troubleshoot complex CRM issues, optimize solution performance, ensure security compliance, and provide production support. Prepare and maintain technical design documents, interface specifications, deployment guides, unit testing evidence, and support documentation. Provide technical leadership, code reviews, mentoring, and guidance to junior CRM developers and consultants.</p><p><strong>Desired Candidate Profile</strong></p><p>6+ years of hands-on experience in Microsoft Dynamics 365 CRM/Customer Engagement technical implementation and support. Strong technical expertise across Dynamics 365 Sales, Customer Service, Field Service, Marketing, Dataverse, and Model-Driven Apps. Advanced development experience with C#, .NET Framework, .NET Core/.NET 6+, ASP.NET, Web API, REST/SOAP services, JavaScript, TypeScript, HTML, CSS, and SQL Server. Proven experience developing plugins, custom workflow activities, custom actions/APIs, PCF controls, ribbon commands, client-side scripting, and reusable technical components. Strong knowledge of Power Platform including Power Apps, Power Automate, Dataverse security model, connectors, environment management, and ALM. Experience integrating Dynamics 365 CRM with ERP, contact center, portal, payment, middleware, and third-party enterprise systems. Hands-on experience with Azure services such as Azure Functions, Logic Apps, Service Bus, Key Vault, App Services, Application Insights, and Azure DevOps. Solid understanding of solution architecture, security roles, field-level security, data governance, performance optimization, and environment strategy. Experience with data migration, data quality, integration mapping, and reporting using tools such as SSIS, KingswaySoft, Power BI, FetchXML, SQL, or Dataflows. Ability to prepare technical design documents, deployment plans, code review reports, and production support handover documentation. Prior experience working in Egypt or supporting Egypt-based enterprise/government clients is preferred; Arabic language capability is an advantage.</p>
<strong>About Accenture<br><br></strong>Accenture is a leading solutions and global professional services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 779,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most AI-enabled, client-focused, great place to work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients. Our purpose is to deliver on the promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders. Visit us at accenture.com.<br><br> <br><br><strong>Accenture | Let there be change<br><br></strong>Across industries and around the world, we’re creating better experiences for people using emerging technologies and human ingenuity. Together, we can reinvent anything<br><br><strong>Role Overview<br><br></strong>As an <strong>Automation Tester Lead</strong> at Accenture, you will ensure the highest quality of Dynamics 365 Customer Engagement (CE) solutions through comprehensive testing, defect management, and continuous improvement of QA processes. You will validate functional and non-functional requirements, support automation initiatives, and collaborate closely with developers and functional consultants to deliver exceptional solutions aligned with Microsoft best practices.<br><br><strong>Key Responsibilities<br><br><br></strong><li> Testing<br></li><li>Create, execute, and maintain test plans and test cases for Dynamics 365 CE applications, including Sales, Customer Service, and Marketing modules.<br></li><li>Perform functional, regression, integration, and performance testing to ensure solution quality.<br></li><li>Validate CRM customizations, such as Plugins, Workflows, PCF controls, and Power Platform components.<br></li><li> Defect Management<br></li><li>Identify, document, and track defects using tools like Azure DevOps or similar platforms.<br></li><li>Collaborate with development teams to ensure timely resolution of defects and issues.<br></li><li> Quality Assurance<br></li><li>Ensure all deliverables meet quality standards through rigorous testing and validation processes.<br></li><li>Participate in code reviews and provide feedback from a QA perspective to improve overall solution quality.<br></li><li> Automation<br></li><li>Implement and maintain automated test scripts using tools like Selenium, EasyRepro, or custom frameworks.<br></li><li>Integrate automated testing into CI/CD pipelines using Azure DevOps to streamline delivery processes.<br></li><li> Documentation<br></li><li>Maintain comprehensive documentation of test plans, test cases, defect reports, and test results to ensure traceability and knowledge sharing.<br></li><li>Experience:<br></li><li>5–8 years of experience in software testing, with Knowledge on Dynamics 365 CE.<br></li><li>Technical Expertise:<br></li><li>Strong understanding of testing methodologies and best practices.<br></li><li>Knowledge with Dynamics 365 CE modules, including Sales, Customer Service, and Marketing.<br></li><li>Proficiency in automated testing tools, such as LeapWork, Selenium, or EasyRepro.<br></li><li>Experience using SQL for database validation and testing.<br></li><li>Familiarity with Agile/Scrum methodologies and Azure DevOps Test Plans.<br></li><li>Experience using M365 CoPilot for test case generation.<br><br></li><strong>Preferred Skills<br><br><br></strong><li>Experience in performance testing and API testing.<br></li><li>Knowledge of Power Platform tools, including Power Apps and Power Automate.<br></li><li>Exposure to Copilot and AI-driven CRM features.<br><br><br></li><strong>Certifications (Preferred)<br><br><br></strong><li>Microsoft Certified: Dynamics 365 Fundamentals<br></li><li>Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate<br></li><li>ISTQB Certified Tester<br><br><br></li>
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<b>Job Title : </b>Dynamics 365 CRM Engineer <b>Job Location : </b>Cairo, EgyptAs a <b>Dynamics 365 CRM Developer Consultant</b> at Accenture, you will be responsible for developing and customizing Microsoft Dynamics 365 Customer Engagement (CE) solutions and Power Platform components to meet client requirements. You will implement technical designs, extend platform capabilities, and deliver high-quality solutions aligned with Microsoft best practices. This role requires a strong technical background, attention to detail, and the ability to work collaboratively in a fast-paced environment.<br> <b>Key Responsibilities</b><b>1. Application Development</b><ul><li>Configure and customize Dynamics 365 CE modules, including Sales, Customer Service, Field Service, and Marketing.</li><li>Develop Plugins, Custom Workflow Activities, and Custom APIs using C#/.NET and XRM SDK.</li><li>Implement client-side scripting with JavaScript/TypeScript for form logic and UI enhancements.</li><li>Build advanced UI scenarios using PowerApps Component Framework (PCF) controls.</li></ul><b>2. Power Platform Development</b><ul><li>Design and develop Model-Driven and Canvas Apps to meet business requirements.</li><li>Automate business processes using Power Automate.</li><li>Work with Dataverse for entity modeling, relationships, business rules, and security roles.</li></ul><b>3. Integration & Data Management</b><ul><li>Develop integrations using REST APIs, OData, and Dataverse Web API.</li><li>Collaborate on data migration activities, including ETL processes, data mapping, and validation.</li></ul><b>4. Quality & Governance</b><ul><li>Adhere to coding standards and participate in code reviews to ensure high-quality deliverables.</li><li>Ensure compliance with security, data governance, and performance guidelines.</li><li>Support Application Lifecycle Management (ALM) practices, including solution layering, versioning, and deployment via Azure DevOps pipelines.</li></ul><b>5. Collaboration</b><ul><li>Work closely with Technical Leads, Functional Consultants, and QA teams to ensure seamless delivery.</li><li>Actively participate in agile ceremonies, including sprint planning, backlog refinement, and daily stand-ups</li></ul><br> </div>
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<b>Job Title : </b>Dynamics 365 CRM Engineer <b>Job Location : </b>Cairo, EgyptAs a <b>Dynamics 365 CRM Developer Consultant</b> at Accenture, you will be responsible for developing and customizing Microsoft Dynamics 365 Customer Engagement (CE) solutions and Power Platform components to meet client requirements. You will implement technical designs, extend platform capabilities, and deliver high-quality solutions aligned with Microsoft best practices. This role requires a strong technical background, attention to detail, and the ability to work collaboratively in a fast-paced environment.<br> <b>Key Responsibilities</b><b>1. Application Development</b><ul><li>Configure and customize Dynamics 365 CE modules, including Sales, Customer Service, Field Service, and Marketing.</li><li>Develop Plugins, Custom Workflow Activities, and Custom APIs using C#/.NET and XRM SDK.</li><li>Implement client-side scripting with JavaScript/TypeScript for form logic and UI enhancements.</li><li>Build advanced UI scenarios using PowerApps Component Framework (PCF) controls.</li></ul><b>2. Power Platform Development</b><ul><li>Design and develop Model-Driven and Canvas Apps to meet business requirements.</li><li>Automate business processes using Power Automate.</li><li>Work with Dataverse for entity modeling, relationships, business rules, and security roles.</li></ul><b>3. Integration & Data Management</b><ul><li>Develop integrations using REST APIs, OData, and Dataverse Web API.</li><li>Collaborate on data migration activities, including ETL processes, data mapping, and validation.</li></ul><b>4. Quality & Governance</b><ul><li>Adhere to coding standards and participate in code reviews to ensure high-quality deliverables.</li><li>Ensure compliance with security, data governance, and performance guidelines.</li><li>Support Application Lifecycle Management (ALM) practices, including solution layering, versioning, and deployment via Azure DevOps pipelines.</li></ul><b>5. Collaboration</b><ul><li>Work closely with Technical Leads, Functional Consultants, and QA teams to ensure seamless delivery.</li><li>Actively participate in agile ceremonies, including sprint planning, backlog refinement, and daily stand-ups</li></ul><br> </div>
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<b>Job Title : </b>Dynamics 365 CRM Engineer<b>Job Location : </b>Cairo, Egypt<br>As a <b>Dynamics 365 CRM Engineer</b> at Accenture, you will be responsible for developing and customizing Microsoft Dynamics 365 Customer Engagement (CE) solutions and Power Platform components to meet client requirements. You will implement technical designs, extend platform capabilities, and deliver high-quality solutions aligned with Microsoft best practices. This role requires a strong technical background, attention to detail, and the ability to work collaboratively in a fast-paced environment.<br><b>Key Responsibilities</b><b>1. Application Development</b><br><ul><li>Configure and customize Dynamics 365 CE modules, including Sales, Customer Service, Field Service, and Marketing.</li><li>Develop Plugins, Custom Workflow Activities, and Custom APIs using C#/.NET and XRM SDK.</li><li>Implement client-side scripting with JavaScript/TypeScript for form logic and UI enhancements.</li><li>Build advanced UI scenarios using PowerApps Component Framework (PCF) controls.</li></ul><br><b>2. Power Platform Development</b><ul><li>Design and develop Model-Driven and Canvas Apps to meet business requirements.</li><li>Automate business processes using Power Automate.</li><li>Work with Dataverse for entity modeling, relationships, business rules, and security roles.</li></ul><br><b>3. Integration & Data Management</b><ul><li>Develop integrations using REST APIs, OData, and Dataverse Web API.</li><li>Collaborate on data migration activities, including ETL processes, data mapping, and validation.</li></ul><br><b>4. Quality & Governance</b><ul><li>Adhere to coding standards and participate in code reviews to ensure high-quality deliverables.</li><li>Ensure compliance with security, data governance, and performance guidelines.</li><li>Support Application Lifecycle Management (ALM) practices, including solution layering, versioning, and deployment via Azure DevOps pipelines.</li></ul><br><b>5. Collaboration</b><ul><li>Work closely with Technical Leads, Functional Consultants, and QA teams to ensure seamless delivery.</li><li>Actively participate in agile ceremonies, including sprint planning, backlog refinement, and daily stand-ups.</li></ul><br> </div>
<p><strong><em><u>Role purpose:</u> </em></strong></p><p><br></p><p>Support the applications used across TMR retail stores and help prepare new stores for opening. The role will provide day-to-day support for Microsoft Dynamics 365, POS systems, and other store applications.</p><p><br></p><p><strong><em><u>Key responsibilities:</u></em></strong></p><p><br></p><ul><li>Support store teams with application issues, investigate incidents, and coordinate resolution with internal teams and vendors.</li><li>Support Microsoft Dynamics 365 retail processes, including POS transactions, pricing, promotions, inventory, and returns.</li><li>Test application setup, devices, and key store processes before new store openings.</li><li>Assist with store launches and provide on-site or remote support during the opening period.</li><li>Set up and maintain application users, access permissions, and store configurations in line with approved procedures.</li><li>Test system changes and updates, document issues, and follow through until they are resolved.</li><li>Train store users and prepare simple guides for common tasks.</li><li>Monitor recurring issues and recommend improvements to store operations.</li></ul><p><br></p><p><strong><em><u>Requirements:</u></em></strong></p><p><br></p><ul><li>3–4 years of experience in retail application support, POS support, or a similar role.</li><li>Hands-on experience supporting Microsoft Dynamics 365 and retail store applications.</li><li>Understanding of retail processes, including sales, returns, pricing, and inventory.</li><li>Experience supporting store openings or application rollouts.</li><li>Strong troubleshooting, communication, and coordination skills.</li><li>Ability to support multiple stores and respond to urgent operational issues.</li><li>Good command of English.</li></ul><p><br></p>
Company Description Dynamics Link is a trusted advisor in business management solutions and a leading Microsoft Dynamics ERP partner, delivering innovative solutions and first-class support for Microsoft Dynamics NAV and LS Retail. With more than 20 years of cumulative experience, the team implements integrated systems across Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Business Intelligence (BI). The company focuses on future-proof, business-critical solutions that align with best practices and are tailored to each client’s processes and people. By immersing in clients’ strategies, Dynamics Link consults, designs, implements, and maintains solutions that continue to deliver measurable business benefits for organizations.<br>Role Description This full-time, on-site Sales Account Manager role is based in Qesm 1st Nasser City. The Sales Account Manager will manage a portfolio of software clients, build long-term relationships, and identify opportunities to expand the adoption of Microsoft Dynamics and related solutions. Daily responsibilities include conducting client meetings, understanding business needs, presenting tailored solution proposals, preparing quotations, and negotiating contracts. The role involves coordinating with technical and implementation teams, monitoring account performance, and ensuring timely resolution of customer issues. The Sales Account Manager will also contribute to sales forecasting, pipeline management, and reporting, while upholding a high standard of customer service and communication throughout the sales cycle.<br>Qualifications<br> Candidates should possess strong Software Sales skills with experience in selling ERP, CRM, or business management solutions. Candidates should demonstrate solid Account Management capabilities, including relationship building, retention, and growth of key accounts. Candidates should have excellent Communication skills, both written and verbal, for client presentations, negotiations, and internal collaboration. Candidates should bring a customer-centric mindset and proven Customer Service skills to ensure high levels of client satisfaction. Candidates should exhibit effective Sales skills, including prospecting, qualifying leads, and closing opportunities within a structured sales process. Relevant experience in Microsoft Dynamics NAV, LS Retail, or comparable ERP/CRM solutions is highly beneficial. Bachelor’s degree in Business, Information Technology, or a related field, or equivalent practical experience in B2B software sales. Strong analytical and problem-solving abilities, with comfort working with KPIs, forecasts, and CRM tools. Ability to work collaboratively with technical, consulting, and support teams in a fast-paced environment.
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<p><b>Job Description:</b></p><br><p><b>Essential Job Functions:</b><br>• Lead the end-to-end technical design, development, customization, implementation, and delivery governance of Microsoft Dynamics 365 CRM/Customer Engagement solutions.</p><br><p>• Customize and configure entities/tables, forms, views, dashboards, business rules, workflows, security roles, and business process flows.</p><br><p>• Develop custom plugins, custom workflow activities, JavaScript/TypeScript extensions, Web API integrations, and server-side components using C#, .NET Framework, and .NET Core/.NET 6+ where applicable.</p><br><p>• Design and implement integrations between Dynamics 365 CRM and enterprise applications using REST/SOAP APIs, Azure Integration Services, Logic Apps, Azure Functions, Service Bus, and thirdparty integration platforms.</p><br><p>• Build and extend Power Platform solutions including Power Apps, Power Automate, Dataverse, and Power Pages when required.</p><br><p>• Participate in requirement analysis, fit-gap workshops, technical design sessions, estimation, and solution architecture reviews.</p><br><p>• Support data migration, data cleansing, duplicate detection, and integration mapping activities using Dataverse, Dataflows, KingswaySoft, SSIS, or similar tools.</p><br><p>• Manage solution packaging, deployment, environment strategy, release management, and CI/CD pipelines using Azure DevOps and Microsoft best practices.</p><br><p>• Troubleshoot complex CRM issues, optimize solution performance, ensure security compliance, and provide production support.</p><br><p>• Prepare and maintain technical design documents, interface specifications, deployment guides, unit testing evidence, and support documentation.</p><br><p>• Own technical delivery planning, effort estimation, task allocation, design reviews, code quality, release readiness, and escalation management across CRM workstreams.</p><br><p>• Provide hands-on technical leadership, solution guidance, code reviews, mentoring, and coaching to CRM developers and consultants.<br><b>Basic Qualifications:</b><br>• 5+ years of hands-on experience in Microsoft Dynamics 365 CRM/Customer Engagement technical implementation, customization, integration, and support, including proven experience in a technical lead role.</p><br><p>• Strong technical expertise across Dynamics 365 Sales, Customer Service, Field Service, Marketing, Dataverse, and Model-Driven Apps.</p><br><p>• Advanced development experience with C#, .NET Framework, .NET Core/.NET 6+, ASP.NET, Web API, REST/SOAP services, JavaScript, TypeScript, HTML, CSS, and SQL Server.</p><br><p>• Proven experience developing plugins, custom workflow activities, custom actions/APIs, PCF controls, ribbon commands, client-side scripting, and reusable technical components.</p><br><p>• Strong knowledge of Power Platform including Power Apps, Power Automate, Dataverse security model, connectors, environment management, and ALM.</p><br><p>• Experience integrating Dynamics 365 CRM with ERP, contact center, portal, payment, middleware, and third-party enterprise systems.</p><br><p>• Hands-on experience with Azure services such as Azure Functions, Logic Apps, Service Bus, Key Vault, App Services, Application Insights, and Azure DevOps.</p><br><p>• Solid understanding of solution architecture, security roles, field-level security, data governance, performance optimization, and environment strategy.</p><br><p>• Experience with data migration, data quality, integration mapping, and reporting using tools such as SSIS, KingswaySoft, Power BI, FetchXML, SQL, or Dataflows.</p><br><p>• Ability to prepare technical design documents, deployment plans, code review reports, and production support handover documentation.</p><br><p>• Prior experience working in Egypt or supporting Egypt-based enterprise/government clients is preferred; Arabic language capability is an advantage.</p><br><p>• Strong leadership experience in coordinating distributed technical teams, managing technical risks, and ensuring adherence to Microsoft implementation best practices and project delivery standards.<br><b>Other Qualifications:</b></p><br><p>• Microsoft certifications in Dynamics 365 Customer Engagement, Power Platform, Azure Developer, or Solution Architect are preferred.</p><br><p>• Experience with Omnichannel for Customer Service, Customer Insights, Power Pages, Copilot Studio, or AI-enabled CRM scenarios is an advantage.</p><br><p>• Exposure to Agile/Scrum, SAFe, DevSecOps, automated testing, and enterprise release governance is a plus.</p><br><p>• Knowledge of MEA market delivery practices, data protection expectations, cybersecurity considerations, and public sector delivery requirements is desirable.</p><br><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available</span></b> <span>here</span><span><b><i>.</i></b></span></p><br> </div>
<h2 class="h5">Job description</h2>
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<strong>Job Description:</strong><br><strong>About the company</strong><br>Step into a dynamic and inclusive workplace where technical expertise meets a passion for quality. We are a leading player in the adhesives and construction sectors, fostering a culture of collaboration and professional growth. Our team members enjoy the opportunity to work with advanced technologies while being supported by a company that truly values work-life balance, safety, and the individual contributions of every employee.<br><strong>Position: Accountant</strong><br><ul><li>Experience: 3-5 years</li><li>Education: Bachelors degree in Commerce (English Section), Accounting major</li></ul><br><strong>Summary:</strong><br><ul><li>We are looking for a detail-oriented Accountant with solid experience in financial reporting, ERP systems, and day-to-day accounting operations. The ideal candidate can work efficiently in a fast-paced, collaborative environment.</li></ul><br><strong>Requirements:</strong><br><ul><li>3-5 years of relevant accounting experience</li><li>Bachelors degree in Accounting or related field</li><li>Experience with Microsoft Dynamics AX is preferred</li><li>Background in dealing with shipping or logistics companies is an advantage</li><li>Strong analytical skills and high attention to detail</li><li>Ability to work effectively within a dynamic team environment</li></ul><br><strong>Required Skills:</strong><br>• Dynamics<br>• Microsoft Dynamics<br>• Balance<br>• Operations<br>• Collaboration<br>• Logistics<br>• ERP<br>• Shipping<br>• Financial Reporting<br>• Attention To Detail<br>• Analytical Skills<br>• Construction<br>• Education<br>• Accounting<br>• English<br> </div>
<h2 class="h5">Job description</h2>
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<strong>Job Description:</strong><br><strong>About the company</strong><br>Step into a dynamic and inclusive workplace where technical expertise meets a passion for quality. We are a leading player in the adhesives and construction sectors, fostering a culture of collaboration and professional growth. Our team members enjoy the opportunity to work with advanced technologies while being supported by a company that truly values work-life balance, safety, and the individual contributions of every employee.<br><strong>Position: Accountant</strong><br><ul><li>Experience: 3-5 years</li><li>Education: Bachelors degree in Commerce (English Section), Accounting major</li></ul><br><strong>Summary:</strong><br><ul><li>We are looking for a detail-oriented Accountant with solid experience in financial reporting, ERP systems, and day-to-day accounting operations. The ideal candidate can work efficiently in a fast-paced, collaborative environment.</li></ul><br><strong>Requirements:</strong><br><ul><li>3-5 years of relevant accounting experience</li><li>Bachelors degree in Accounting or related field</li><li>Experience with Microsoft Dynamics AX is preferred</li><li>Background in dealing with shipping or logistics companies is an advantage</li><li>Strong analytical skills and high attention to detail</li><li>Ability to work effectively within a dynamic team environment</li></ul><br><strong>Required Skills:</strong><br>• Dynamics<br>• Microsoft Dynamics<br>• Balance<br>• Operations<br>• Collaboration<br>• Logistics<br>• ERP<br>• Shipping<br>• Financial Reporting<br>• Attention To Detail<br>• Analytical Skills<br>• Construction<br>• Education<br>• Accounting<br>• English<br> </div>
<ul><li><p>Support the implementation and enhancement of Microsoft Dynamics 365 Finance & Operations (D365 F&O) modules. </p></li><li><p>Gather, analyze, and document business requirements from different departments. </p></li><li><p>Assist in system configuration for modules, including Finance, Inventory, Procurement, Logistics, Master Planning, Production, and Asset Management. </p></li><li><p>Support data validation, data imports, and basic system administration activities. </p></li><li><p>Create, update, and maintain accurate master data, including Items, BOMs, Routings, and Number Sequences. </p></li><li><p>Prepare and maintain system documentation, user manuals, and process guidelines. </p></li><li><p>Conduct user training sessions and prepare training materials for key users and end users. </p></li><li><p>Participate in User Acceptance Testing (UAT), troubleshoot issues, and support issue resolution activities. </p></li><li><p>Collaborate closely with key users, consultants, and technical teams to ensure effective system utilization and process improvement. </p></li><li><p>Provide day-to-day ERP support and assist users with system-related inquiries. </p></li><li><p>Apply the required HSE (Health & Safety) regulations</p></li></ul><p> </p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in computer science, information systems, business, or any related field.</p></li><li><p>1-3 years of experience in using Microsoft Dynamics</p></li><li><p>English Proficiency: very Good (Read, Written and Spoken)</p></li><li><p>Proficiency in Microsoft Dynamics 365 Finance & Operations (D365 F&O) is a must. </p></li><li><p>Proficient in Microsoft Office programs (Word, Excel, and PowerPoint).</p></li><li><p>Proficient in Power PI</p></li><li><p>Well-known knowledge of SQL</p></li><li><p>Well-known management reportable</p></li><li><p>Basic understanding of finance and supply chain business processes. </p></li><li><p>Familiarity with ERP implementation and support activities. </p></li><li><p>Strong analytical, communication, and problem-solving skills. </p></li><li><p>Good documentation and training skills. </p></li><li><p>Willingness to learn and adapt to new technologies and business processes. Communication</p></li><li><p>Work Under Stress</p></li></ul><p> </p>
<p>With a broad understanding of the full lifecycle of our clients business, EY has the knowledge and experience to integrate cloud strategy where it makes the most impact and transformation. EY s Microsoft cloud solutions offer a balance of business, technology, and strategy. EY works with high-profile clients across the region, solving some of their most challenging issues. As our practice continues to grow quickly, EY is actively investing in the latest cloud technology and talent. This is the perfect time to join and make your mark on significant cloud projects across a wide variety of industries, platforms, and technologies.</p><p>The opportunity</p><p>This is a technical leadership role guiding clients on end-to-end cloud solutions and architecture for large-scale cloud transformation projects. Most of your time will be spent embedded with our clients teams, and we ll look to you to provide them with a unique perspective on how they must continue to innovate and remain competitive with cloud technologies.</p><p>Your key responsibilities</p><ul><li>Lead Solution Architecture for enterprise-scale CRM and Power Platform implementations leveraging Dynamics 365 Customer Engagement, Marketing, Sales, and Service modules.</li><li>Advise clients on cloud-native architectures that unify Microsoft Fabric, Power Platform, and Azure AI Services for customer data, analytics, and automation.</li><li>Design and implement scalable, secure, and composable architectures using Dataverse, Azure Integration Services, Power Pages, and Copilot Studio.</li><li>Define solution roadmaps that align with business priorities, regulatory frameworks (PDPL, GDPR, ISO/IEC 42001), and industry-specific requirements (Public Sector, Utilities, Energy, FS).</li><li>Drive enablement of Microsoft Copilot and GenAI experiences across Dynamics 365 and Power Platform workloads.</li><li>Collaborate with Microsoft to position EY as a preferred transformation partner through co-selling, joint account planning, and innovation workshops.</li><li>Mentor and guide multi-location teams (Onshore, Nearshore, Offshore) across solution design, DevOps, ALM, and delivery governance.</li><li>Contribute to go-to-market development building accelerators, reusable frameworks, and EY IP around industry-specific Microsoft solutions (Energy Cloud, Public Sector CX, Utilities Data Hub).</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>To qualify for the role, you must have</h2><ul><li>12+ years in solution architecture, technical leadership, or CRM transformation programs within consulting or enterprise delivery environments.</li><li>Proven experience in Microsoft Dynamics 365 CE (Sales, Service, Marketing) and Power Platform (Power Apps, Power Automate, Power Pages, Power BI).</li><li>Strong technical understanding of Dataverse, Azure Integration Services (Logic Apps, Service Bus, Event Grid), and Microsoft Fabric.</li><li>Experience designing AI-infused business applications using Azure OpenAI, Copilot Studio, Cognitive Services, and AI Builder.</li><li>Ability to architect secure solutions leveraging Azure AD, Defender for Cloud, and Microsoft Entra.</li><li>Familiarity with low-code governance, Center of Excellence (CoE) setup, and environment strategy for Power Platform.</li><li>Working knowledge of Azure DevOps, GitHub Actions, and CI/CD pipelines for D365 ALM.</li><li>Microsoft Certified: Power Platform Solution Architect Expert, Dynamics 365 CE Architect Expert, or Azure Solutions Architect Expert (preferred).</li><li>Experience with data integration and analytics via Microsoft Fabric, Synapse, or Data Factory.</li><li>Strong communication and client engagement skills with the ability to interface confidently at CIO/CTO/Program Director level.</li><li>Willingness to travel across UAE, KSA, and the wider MENA region.</li></ul>
<p>With a broad understanding of the full lifecycle of our clients business, EY has the knowledge and experience to integrate cloud strategy where it makes the most impact and transformation. EY s Microsoft cloud solutions offer a balance of business, technology, and strategy. EY works with high-profile clients across the region, solving some of their most challenging issues. As our practice continues to grow quickly, EY is actively investing in the latest cloud technology and talent. This is the perfect time to join and make your mark on significant cloud projects across a wide variety of industries, platforms, and technologies.</p><p>The opportunity</p><p>This is a technical leadership role guiding clients on end-to-end cloud solutions and architecture for large-scale cloud transformation projects. Most of your time will be spent embedded with our clients teams, and we ll look to you to provide them with a unique perspective on how they must continue to innovate and remain competitive with cloud technologies.</p><p>Your key responsibilities</p><ul><li>Lead Solution Architecture for enterprise-scale CRM and Power Platform implementations leveraging Dynamics 365 Customer Engagement, Marketing, Sales, and Service modules.</li><li>Advise clients on cloud-native architectures that unify Microsoft Fabric, Power Platform, and Azure AI Services for customer data, analytics, and automation.</li><li>Design and implement scalable, secure, and composable architectures using Dataverse, Azure Integration Services, Power Pages, and Copilot Studio.</li><li>Define solution roadmaps that align with business priorities, regulatory frameworks (PDPL, GDPR, ISO/IEC 42001), and industry-specific requirements (Public Sector, Utilities, Energy, FS).</li><li>Drive enablement of Microsoft Copilot and GenAI experiences across Dynamics 365 and Power Platform workloads.</li><li>Collaborate with Microsoft to position EY as a preferred transformation partner through co-selling, joint account planning, and innovation workshops.</li><li>Mentor and guide multi-location teams (Onshore, Nearshore, Offshore) across solution design, DevOps, ALM, and delivery governance.</li><li>Contribute to go-to-market development building accelerators, reusable frameworks, and EY IP around industry-specific Microsoft solutions (Energy Cloud, Public Sector CX, Utilities Data Hub).</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>To qualify for the role, you must have</h2><ul><li>12+ years in solution architecture, technical leadership, or CRM transformation programs within consulting or enterprise delivery environments.</li><li>Proven experience in Microsoft Dynamics 365 CE (Sales, Service, Marketing) and Power Platform (Power Apps, Power Automate, Power Pages, Power BI).</li><li>Strong technical understanding of Dataverse, Azure Integration Services (Logic Apps, Service Bus, Event Grid), and Microsoft Fabric.</li><li>Experience designing AI-infused business applications using Azure OpenAI, Copilot Studio, Cognitive Services, and AI Builder.</li><li>Ability to architect secure solutions leveraging Azure AD, Defender for Cloud, and Microsoft Entra.</li><li>Familiarity with low-code governance, Center of Excellence (CoE) setup, and environment strategy for Power Platform.</li><li>Working knowledge of Azure DevOps, GitHub Actions, and CI/CD pipelines for D365 ALM.</li><li>Microsoft Certified: Power Platform Solution Architect Expert, Dynamics 365 CE Architect Expert, or Azure Solutions Architect Expert (preferred).</li><li>Experience with data integration and analytics via Microsoft Fabric, Synapse, or Data Factory.</li><li>Strong communication and client engagement skills with the ability to interface confidently at CIO/CTO/Program Director level.</li><li>Willingness to travel across UAE, KSA, and the wider MENA region.</li></ul>
<ul><li><p><strong>Requirement Analysis: </strong>Gather and analyze customer requirements for CRM system implementation and conduct workshops and interviews to understand business processes.</p></li><li><p><strong>System Configuration and Customization: </strong>Configure and customize Dynamics 365 CRM to meet customer requirements. Implement and maintain CRM entities, forms, workflows, and business rules.</p></li><li><p><strong>Custom Development: </strong>Develop custom plugins, JavaScript, and .NET code to extend CRM functionality. Troubleshoot and debug technical issues within the CRM system.</p></li><li><p><strong>Data Migration: </strong>Plan and execute data migration strategies to ensure smooth transition to Dynamics 365 CRM. Validate and cleanse data to maintain data integrity.</p></li><li><p><strong>Training and Support: </strong>Provide training to end-users on system functionalities and provide post-implementation support and address user queries and issues.</p></li><li><p><strong>Documentation: </strong>Create and maintain documentation for system configurations, customizations, and processes. Develop user manuals and training materials.</p></li><li><p><strong>Collaboration: </strong>Collaborate with cross-functional teams including developers, business analysts, and project managers. Work closely with customers to ensure alignment between CRM solutions and business goals.</p></li></ul><p><br> </p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in a relevant field (business, information technology, etc.).</p></li><li><p>1–3 years experience as a Dynamics 365 CRM Functional Consultant or similar role.</p></li><li><p>Proficiency in configuring and customizing Dynamics 365 CRM.</p></li><li><p>Understanding of CRM modules such as Sales, Customer Service, and Marketing.</p></li><li><p>Strong programming skills in languages like C#, JavaScript, and .NET.</p></li><li><p>Knowledge of integration techniques, including RESTful APIs and middleware.</p></li><li><p>Understanding of database concepts and experience with SQL.</p></li><li><p>Strong communication and interpersonal skills to interact with clients and team members effectively.</p></li><li><p>Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate or equivalent is a plus.</p></li></ul><p></p>