Manager Jobs in Egypt
3612 Jobs Found
<p>Envision Employment Solutions is currently looking for a Complaints Handling Unit Manager for one of our partners, a leading Digital Bank! THE ROLE You own how the digital bank puts things right. When a customer complaints, the process that resolves it fairly and on time is yours, and so is the harder job of finding why the complaint happened and fixing it at the source. In a bank the regulator watches closely, you are the one who keeps the digital bank honest with its customers and defensible with the CBE.</p><p>WHAT YOU LL DO</p><ul><li>Own complaint handling end to end, from intake and investigation through to fair, timely resolution</li><li>Hold the function to CBE consumer protection regulations and the applicable complaint handling frameworks</li><li>Manage regulatory escalations and coordinate the digital bank s formal responses to official complaints</li><li>Analyze complaint trends, run root cause analysis and drive remediation across the business units that caused them</li><li>Report complaint trends, resolution times and regulatory exposure to leadership with the details they can act on</li><li>Coach and manage the Complaints Handling Analysts to meet quality and timeliness targets</li></ul><p><strong>Desired Candidate Profile</strong></p><p>WHAT WE RE LOOKING FOR</p><ul><li>5 to 8 years in complaints management or customer operations in a regulated financial institution</li><li>Strong knowledge of CBE consumer protection regulations and complaint handling frameworks</li><li>Experience managing regulatory interactions and formal complaint responses</li><li>The analytical skill to identify trends and turn them into root cause remediation</li><li>High attention to detail and strong written communication</li></ul><p>YOU LL THRIVE HERE IF YOU</p><ul><li>You believe a complaint is a gift, because it tells you exactly what to fix</li><li>You d rather remove the cause than resolve the same complaint twice</li><li>You hold fairness and timeliness together, never one at the cost of the other</li><li>You want to build the function that keeps a bank honest with its customers</li></ul>
<p>Envision Employment Solutions is currently looking for a FinCrime Operations Manager for one of our partners, a leading Digital Bank!</p><p><strong>THE ROLE</strong></p><p>You run the operation that keeps financial crime out of the bank. The team that checks who a customer is, watches how their money moves and gathers the evidence when something looks wrong is yours to lead, and where the line sits between what your team clears and what goes to Compliance is yours to hold.</p><p><strong>WHAT YOU LL DO</strong></p><ul><li>Manage and develop the L1 fincrime operations analyst team</li><li>Oversee CDD and EDD workflows, holding the quality and completeness of every check</li><li>Own the escalation framework for flagged cases to Compliance, and hold the line on where operations ends and Compliance decides</li><li>Monitor transaction monitoring alert triage and the quality of its outcomes</li><li>Keep every fincrime process aligned to regulatory requirements and internal policy, and report operational performance to the Fraud and Fincrime Operations Director</li><li>Serve as the operational liaison to Compliance, and work with them on process and policy improvement</li></ul><p><strong>WHAT WE RE LOOKING FOR</strong></p><ul><li>6 to 10 years in AML or finCrime operations, compliance or KYC within a bank or fintech</li><li>Strong knowledge of CDD and EDD requirements, transaction monitoring and AML red flags</li><li>Proven experience managing or leading operations teams in a regulated environment</li><li>A deep understanding of case escalation protocols and the boundary of Compliance decisions</li><li>Familiarity with finCrime technology platforms and alert management tools</li></ul><p><strong>YOU LL THRIVE HERE IF YOU</strong></p><ul><li>You know exactly where operations end and a Compliance decision begins, and you never blur it</li><li>You d rather escalate a borderline case than let it pass because the queue is full</li><li>You treat a CDD or EDD file as evidence, complete or not done</li><li>You can turn a pattern of alerts into a process change, not just a clear queue</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>6 to 10 years in AML or finCrime operations, compliance or KYC within a bank or fintech</li><li>Strong knowledge of CDD and EDD requirements, transaction monitoring and AML red flags</li><li>Proven experience managing or leading operations teams in a regulated environment</li><li>A deep understanding of case escalation protocols and the boundary of Compliance decisions</li><li>Familiarity with finCrime technology platforms and alert management tools</li><li>You know exactly where operations end and a Compliance decision begins, and you never blur it</li><li>You d rather escalate a borderline case than let it pass because the queue is full</li><li>You treat a CDD or EDD file as evidence, complete or not done</li><li>You can turn a pattern of alerts into a process change, not just a clear queue</li></ul>
<p>Envision Employment Solutions is currently looking for a Card & Payment Operations Manager for one of our partners, a leading Digital Bank!</p><p>THE ROLE</p><p>You make sure the money moves and the numbers add up. Every card the digital bank issues, every payment it processes, every dispute and chargeback runs through the operation you lead, and one mistake here is one a customer feels immediately. In a bank built for everyday money, you own the machinery that must work every single time.</p><p>WHAT YOU LL DO</p><p>Oversee card operations end to end, from issuance and lifecycle management to customer request fulfilment</p><p>Run payment operations, including transaction processing, exception handling, reconciliation, disputes, chargebacks and payment recovery</p><p>Lead the card and payment operations analysts to SLAs, procedures and quality standards, and review the escalated high risk, fraud related and customer impacting cases yourself</p><p>Hold the operation to Visa and Mastercard scheme rules, payment network requirements, regulatory obligations and internal controls</p><p>Investigate the root cause of recurring issues and put corrective actions and automation in place</p><p>Coordinate with technology, fraud, compliance and external partners to keep service delivery and reconciliation clean</p><p><strong>Desired Candidate Profile</strong></p><p>WHAT WE RE LOOKING FOR</p><p>5 to 8 years in card or payment operations within a bank or fintech</p><p>Strong command of card scheme rules, and the payment rails beneath them</p><p>Hands on experience running chargeback and dispute resolution</p><p>Familiarity with core banking and card management systems</p><p>A strong operational risk awareness and control mindset</p><p>YOU LL THRIVE HERE IF YOU</p><p>You believe an operation that works quietly every time beats one that impresses when it is watched</p><p>You d rather fix the root cause of a recurring exception than reconcile it again next month</p><p>You read a scheme rule as an operational control, not a formality</p><p>You feel a failed transaction the way the customer does</p>
<p>Job Description Are you passionate about building high-performing teams in the Translation & Localization industry? We are seeking a dedicated and strategic Localization Talent Manager to join our growing global team. In this role you will drive talent acquisition, development and retention initiatives tailored to the unique needs of localization, ensuring we attract and nurture exceptional linguists, project managers and technical specialists. About the Opportunity As Localization Talent Manager, you will lead end-to-end talent activities for the Translation & Localization function. You will partner with hiring managers and stakeholders to define role requirements, source and assess candidates with strong technical experience, and ensure an outstanding candidate and hiring manager experience. Your focus on teamwork, customer service and time management will help us scale operations while maintaining high quality and on-time delivery. Key Responsibilities: Talent Management & Acquisition Lead full recruitment lifecycle for localisation roles including linguists, localisation engineers, QA specialists and project managers. Design and execute sourcing strategies across multiple channels (proprietary databases, marketplaces, agencies and communities) to build diverse talent pipelines. Develop and maintain role-specific assessment frameworks to evaluate technical experience, language skills and fit for localisation workflows. Collaborate with Hiring Managers to define job profiles, priorities and timeframes while ensuring SLAs and hiring targets are met. Provide coaching and guidance to interviewers on competency-based assessment, inclusive hiring and candidate feedback. Manage offer process, negotiations and onboarding activities to ensure a seamless candidate experience and high acceptance rates. Track and report recruitment metrics and time-to-fill, and recommend process improvements to increase efficiency and quality of hire. Skills: Essential Qualities for Success Technical Experience Practical understanding of translation technologies (CAT tools, TMS, MT, terminology management) and ability to evaluate technical competencies of candidates. Experience working with technical job descriptions and assessing localisation engineering skills. Teamwork Build strong partnerships with hiring managers, project teams and external suppliers to align hiring priorities with operational needs. Provide training, mentoring and support to internal stakeholders to improve recruitment outcomes. English Proficiency Excellent command of English, both written and spoken, to communicate clearly with international teams, candidates and clients. Time Management Ability to manage multiple requisitions and hiring projects simultaneously while meeting deadlines and maintaining high attention to detail. Prioritise tasks effectively and escalate risks to ensure SLAs are achieved. Customer Focus Deliver a positive and responsive experience to both internal clients (hiring managers) and external customers (candidates, agencies, vendors). Gather and act on feedback to continuously improve the hiring and onboarding experience. Communication Strong interpersonal and presentation skills for stakeholder alignment, candidate engagement and reporting to senior leadership. Provide clear, timely and constructive feedback to candidates and hiring teams. What We Offer Competitive salary and performance-related incentives. Comprehensive benefits package including health coverage and retirement options. Professional development opportunities and clear career progression paths. Collaborative, inclusive and supportive international work culture. Join Us and Make an Impact! If you are motivated by building exceptional teams in the Translation & Localization industry and meet the qualifications above, we would love to hear from you. Apply now to help us attract and develop the talent that will drive our global success.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>What We're Looking For</strong></p><ul><li>Bachelor s degree in Human Resources, Linguistics, Translation Studies, Business Administration or a related field.</li><li>2+ years experience in recruitment or talent management, preferably within the Translation & Localization or Language Services industry.</li><li>Demonstrable technical familiarity with localisation tools and workflows; experience assessing technical roles is highly desirable.</li><li>Proven ability to work across geographically distributed teams and with external vendors and freelance communities.</li><li>Proficient with Applicant Tracking Systems (ATS) and recruitment analytics; strong MS Office skills.</li></ul>
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<p>Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region’s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.</p><br><p>Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.</p><br><p><span><strong>Position Summary</strong></span></p><br><p><span>As the Commercial Strategy & Operations Manager at Property Finder, you will own and drive Commercial Strategy & Operations for the Group, setting the direction that enhances the efficiency, effectiveness, and predictability of our commercial engine. You will lead the design, implementation, and continuous improvement of sales processes, reporting, and analytics that enable our sales organization to scale. This role requires a deep understanding of sales and revenue operations, strong Salesforce expertise, the ability to influence senior commercial and cross-functional stakeholders, and the judgment to translate complex analysis into clear business decisions.</span><br></p><br><p><span>This person will have at least 5 years of experience in sales/commercial operations, including experience leading or mentoring others. The role owns the critical processes related to sales such as account journey, reporting and CRM management, and partners closely with sales leadership to shape commercial plans across different markets.</span></p><br><p><span><strong>Key Responsibilities</strong></span></p><br><p><span><strong>Sales Process Optimization:</strong></span></p><br><ul><li><p><span>Collaborate with sales teams to streamline and optimize sales processes, from lead generation to deal closure, leveraging Salesforce automation and workflows and providing all key insights to foster faster deal closing time and revenue growth.</span></p><br></li><li><p><span>Reporting, Analytics & Actionable Insights: Design and automate reporting frameworks (weekly, monthly, quarterly) that provide actionable insights to leadership on sales performance, client growth, and pipeline trends. Ensure accuracy and consistency of metrics across dashboards and business reviews</span></p><br></li><li><p><span>Analyze to understand commercial opportunities by looking at client segmentation and detailed performance measures across countries to help identify improvement areas within our operations</span></p><br></li></ul><br><p><span><strong>Commercial Processes and Performance Measure</strong></span></p><br><ul><li><p><span>Understand current state of sales productivity, establish metrics to drive sales enablement and make recommendations to increase efficiency across commercial teams</span></p><br></li><li><p><span>Lead process improvement across the commercial function to align with best practices and organizational standards (including but not exclusive to account journey, performance reporting, commission scheme, and sales forecasting)</span></p><br></li><li><p><span>Oversee data hygiene and governance initiatives to maintain data quality and integrity within Salesforce</span></p><br></li><li><p><span>Cross-functional Collaboration: Work closely with Sales, Marketing, Finance, and other departments to ensure alignment and collaboration on key commercial operations initiatives.</span></p><br></li><li><p><span>Training and User Support: Provide training and support to sales and operations teams to maximize their use of Salesforce. Address user queries and troubleshoot issues as they arise.</span></p><br></li></ul><p><span><strong>Technology Integration and Driving Efficiency:</strong></span></p><br><ul><li><p><span>Evaluate and recommend technology solutions that complement Salesforce to enhance commercial operations and sales efficiency.</span></p><br></li></ul><p><span><strong>People Leadership & Stakeholder Influence:</strong></span></p><br><ul><li><p><span>Lead, coach, and develop analysts within the Commercial Strategy & Operations team, setting priorities, building capability, and ensuring high-quality, on-time delivery</span></p><br></li><li><p><span>Act as a trusted advisor to sales leadership, translating complex analysis into clear, executive-ready recommendations that drive commercial decisions and influence direction across markets</span></p><br></li></ul><p><span><strong>Desired Qualifications</strong></span></p><br><ul><li><p><span>Bachelor’s degree in business, Finance, or a related field.</span></p><br></li><li><p><span>Proven experience (5+ years) in Sales or Revenue</span></p><br></li><li><p><span>Operations role, preferably in a tech-related company.</span></p><br></li><li><p><span>Experience leading, mentoring, or managing others, with a track record of developing talent and influencing senior stakeholders</span></p><br></li><li><p><span>Consultancy background preferred</span></p><br></li><li><p><span>Excellent communication and collaboration skills. Experience with data management and CRM best practices with expertise in Salesforce reporting</span></p><br></li></ul><br><p><span><strong>Other Capabilities</strong></span></p><br><ul><li><p><span>Strong analytical skills, critical thinking, and problem-solving</span></p><br></li><li><p><span>Fluent in English both spoken and written – additional languages are a plus</span></p><br></li><li><p><span>Creative thinker</span></p><br></li><li><p><span>Curious, proactive, practical and solution-oriented with “Get it done!” attitude</span></p><br></li><li><p><span>Excellent communication and presentation skills</span></p><br></li><li><p><span>Ability to contribute both independently and as part of a team</span></p><br></li><li><p><span>Attentive to detail and committed to data integrity</span></p><br></li><li><p><span>Ability to work in a fast-paced environment</span></p><br></li></ul><strong>Our promise to talent</strong><p>At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.</p><br><strong>Property Finder Guiding Principles</strong><ol><li><p>Think Future First</p><br></li><li><p>Data Beats Opinions, Speed Beats Perfection</p><br></li><li><p>Optimise for Impact</p><br></li><li><p>Act Like An Owner</p><br></li><li><p>The Biggest Risk is Taking no Risk at All</p><br></li></ol><br><br><br><br><br><br><br><strong>Find us at:</strong><br><br>TwitterFacebookInstagramLinkedinGlassdoor
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<span>Envision Employment Solutions is currently looking for a Card & Payment Operations Manager for one of our partners, a leading Digital Bank!<br> THE ROLE You make sure the money moves and the numbers add up.<br> Every card the digital bank issues, every payment it processes, every dispute and chargeback runs through the operation you lead, and one mistake here is one a customer feels immediately.<br> In a bank built for everyday money, you own the machinery that must work every single time.<br> WHAT YOU’LL DO Oversee card operations end to end, from issuance and lifecycle management to customer request fulfilment Run payment operations, including transaction processing, exception handling, reconciliation, disputes, chargebacks and payment recovery Lead the card and payment operations analysts to SLAs, procedures and quality standards, and review the escalated high risk, fraud related and customer impacting cases yourself Hold the operation to Visa and Mastercard scheme rules, payment network requirements, regulatory obligations and internal controls Investigate the root cause of recurring issues and put corrective actions and automation in place Coordinate with technology, fraud, compliance and external partners to keep service delivery and reconciliation clean WHAT WE’RE LOOKING FOR 5 to 8 years in card or payment operations within a bank or fintech Strong command of card scheme rules, and the payment rails beneath them Hands on experience running chargeback and dispute resolution Familiarity with core banking and card management systems A strong operational risk awareness and control mindset YOU’LL THRIVE HERE IF YOU You believe an operation that works quietly every time beats one that impresses when it is watched You’d rather fix the root cause of a recurring exception than reconcile it again next month You read a scheme rule as an operational control, not a formality You feel a failed transaction the way the customer does</span> </div>
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<span>Envision Employment Solutions is currently looking for a FinCrime Operations Manager for one of our partners, a leading Digital Bank!<br> THE ROLE You run the operation that keeps financial crime out of the bank.<br> The team that checks who a customer is, watches how their money moves and gathers the evidence when something looks wrong is yours to lead, and where the line sits between what your team clears and what goes to Compliance is yours to hold.<br> WHAT YOU’LL DO Manage and develop the L1 fincrime operations analyst team Oversee CDD and EDD workflows, holding the quality and completeness of every check Own the escalation framework for flagged cases to Compliance, and hold the line on where operations ends and Compliance decides Monitor transaction monitoring alert triage and the quality of its outcomes Keep every fincrime process aligned to regulatory requirements and internal policy, and report operational performance to the Fraud and Fincrime Operations Director Serve as the operational liaison to Compliance, and work with them on process and policy improvement WHAT WE’RE LOOKING FOR 6 to 10 years in AML or finCrime operations, compliance or KYC within a bank or fintech Strong knowledge of CDD and EDD requirements, transaction monitoring and AML red flags Proven experience managing or leading operations teams in a regulated environment A deep understanding of case escalation protocols and the boundary of Compliance decisions Familiarity with finCrime technology platforms and alert management tools YOU’LL THRIVE HERE IF YOU You know exactly where operations end and a Compliance decision begins, and you never blur it You’d rather escalate a borderline case than let it pass because the queue is full You treat a CDD or EDD file as evidence, complete or not done You can turn a pattern of alerts into a process change, not just a clear queue</span> </div>
<p>Drive company growth by identifying and closing new business deals, building partnerships, and expanding revenue streams.</p><p>Key Responsibilities:</p><ul><li>Identify, approach, and secure new business opportunities and partnerships.</li><li>Develop and implement sales expansion strategies to achieve sales and revenue targets.</li><li>Build and maintain strong client relationships to ensure long-term business growth.</li><li>Prepare and deliver persuasive pitches and proposals to prospective clients.</li><li>Monitor sales performance, pipeline activities, and conversion metrics.</li><li>Research and analyze industry trends, competitor activities, and customer needs.</li><li>Collaborate with marketing, customer success, commercial management, and product teams to align sales and business development initiatives with overall company strategy.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>+5 years of experience in sales, business development, and sales strategy, 2 years in F&B industry. Proven track record of success in sales growth and closing deals. Excellent time management skill. Ability to work under stress and achieve sales targets. Excellent communication, negotiation, and presentation skills. Ability to analyze data and translate insights into growth opportunities. Independent and a strategic thinker with a results-driven mindset.</p>
<p>Manage shift schedules, assembly lines, and machine capacity to ensure output meets daily, weekly, and monthly targets. Partner with the Quality Control (QC) department to monitor product standards and reduce scrap/defect rates. Fine Counts : 40-120 - Cotton & Polyester Manage staffing plans, operator shift rotations, and overtime budgets.</p><p><strong>Desired Candidate Profile</strong></p><p>Well Known Company in Alexandria Egypt is Actively looking for A competent Textile & Spinning Production Manager with Extensive years of experience 10-15 Years</p>
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<p><span><span>As an </span></span><b><span>SAP Hypercare & Stabilization – Manager</span></b><span><span>, you will </span><span>be responsible for</span><span> ensuring the successful stabilization and </span><span>hypercare</span><span> of SAP implementations, driving business value by assessing the current state, capturing high-level requirements, and defining technology-enabled solutions. You will lead the post-go-live support phase, ensuring smooth transitions, issue resolution, and process optimization. As a subject matter expert, you will collaborate with teams, manage cross-functional initiatives, and provide innovative solutions to challenges across multiple teams. Advanced </span><span>proficiency</span><span> in </span><span>Program</span><span> Management Office (PMO) is essential, with recommended </span><span>expertise</span><span> in SAP Project Management.</span></span></p><br><br><br><p><b><span>Key Responsibilities:</span></b></p><br><br><ul><li><span><span>Lead the </span><span>hypercare</span><span> and stabilization phase of SAP implementations, ensuring smooth transitions and issue resolution.</span></span></li><li><span><span>Act as a subject matter expert in Program Management Office (PMO) and SAP Project Management, providing guidance and solutions to complex challenges.</span></span></li><li><span><span>Identify</span><span> opportunities to deliver business value by assessing the current state, capturing high-level requirements, and defining SAP-enabled business solutions.</span></span></li><li><span><span>Facilitate workshops to gather requirements, foster collaboration among stakeholders, and </span><span>validate</span><span> proposed solutions.</span></span></li><li><span><span>Develop comprehensive business cases that outline the benefits, impacts, and feasibility of proposed initiatives.</span></span></li><li><span><span>Create and </span><span>maintain</span><span> documentation that clearly articulates business processes, technology integrations, and solution designs.</span></span></li><li><span><span>Lead cross-functional teams to ensure alignment and successful implementation of business strategies and SAP solutions.</span></span></li><li><span><span>Collaborate with multiple teams, contribute to key decisions, and provide solutions to problems that apply across various teams.</span></span></li><li><span><span>Continuously assess and refine business processes to enhance efficiency, effectiveness, and alignment with organizational goals.</span></span></li><li><span><span>Monitor and report on </span><span>hypercare</span><span> progress, ensuring </span><span>timely</span><span> resolution of issues and alignment with strategic goals.</span></span></li></ul><br><br> </div>
<ul><li><p>Develops architectural design concepts; prepares documents during design development phase. Corrects and updates design documents. Develops solutions to design problems.</p></li><li><p>Uses 3D MAX and/or Revit to develop sketches, drawings and construction documents that align with company design and CAD/BIM standards.</p></li><li><p>Review drawings and documents to assure compliance with company design and production standards.</p></li><li><p>Ability to work as a team member and capable of interpreting the requested design.</p></li><li><p>Ensure acceptable levels of quality and checks for coordination of work to assure documents reflect design intent and necessary coordination.</p></li><li><p>Coordinates architectural design work with related engineering disciplines.</p></li><li><p>Attend meetings and participate in the coordination of the work.</p></li></ul><p></p><p><strong>Requirements</strong></p><p> </p><ul><li><p>Bachelor Degree of Architecture degree is a must.</p></li><li><p>Prefer Having KSA experience.</p></li><li><p>Good command of both spoken and written English.</p></li><li><p>Must be proficient in the use of computer for design and understand CAD operations; Autodesk Revit drawing in-office experience is strongly preferred.</p></li><li><p>Understanding and knowledge of applicable codes.</p></li><li><p>Proven team player with strong time management skills; must be able to juggle more than one project at a time.</p></li><li><p>Customer service experience exhibiting strong oral and written communication skills.</p></li></ul><p></p>
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<span>We're hiring Group HR & Training Manager!<br> Location: Multiple Locations (Head Office, Restaurants, Central Kitchen & Project Sites) Employment Type: Full-Time About the Role: Unlimited Group is seeking a highly experienced and dynamic Group HR & Training Manager to lead and oversee the full HR and training function across all group brands.<br> This is a leadership role responsible for building, managing, and continuously improving the people strategy, ensuring operational excellence, workforce stability, and a strong performance-driven culture.<br> Key Responsibilities: HR Strategy & Workforce Planning Develop and implement HR structures aligned with business growth and operational needs Lead manpower planning across restaurants, central kitchen, head office, and new projects Identify staffing gaps, risks, and organizational inefficiencies Recruitment & Onboarding Manage end-to-end recruitment cycles across all business units Ensure proper candidate screening, hiring processes, and onboarding programs Build and maintain a strong talent pipeline for critical roles Training & Development Design and manage training calendars across operations, service, kitchen, and leadership roles Implement Train-the-Trainer programs, certifications, and performance-based training Ensure training aligns with operational standards, guest experience, and brand quality Performance Management & KPIs Develop and maintain job descriptions, KPIs, and performance review systems Support managers in performance evaluation, promotions, and improvement plans Ensure data-driven performance decisions Employee Relations & Compliance Handle employee relations, disciplinary actions, and HR compliance Ensure alignment with labor laws and company policies Manage workplace culture, communication, and employee engagement HR Operations & Administration Oversee payroll inputs, attendance, employee records, and HR documentation Coordinate with Finance on payroll processes and reporting Maintain accurate HR systems and documentation Pre-Opening & Expansion Support Lead HR readiness for new openings, including hiring, onboarding, and training Align with operations and project teams to meet opening timelines Support post-opening stabilization and performance tracking Reporting & Leadership Provide regular HR reports on recruitment, turnover, training, and performance Lead and develop HR and training teams across all locations Continuously improve HR processes and operational efficiency Requirements: Bachelor’s degree in HR, Business Administration, or related field 7–10+ years of HR experience, with at least 3–5 years in a leadership role Strong experience in F&B, hospitality, or multi-site operations Proven experience in recruitment, training, performance management, and HR operations Experience in new openings and building HR systems from scratch is a must Strong knowledge of labor laws and HR compliance Excellent leadership, communication, and problem-solving skills</span> </div>
<p>Conduct process reviews and gap analysis across different departments and group companies.<br>Identify control weaknesses, process gaps, and areas for improvement.<br>Recommend practical solutions and corrective actions to enhance operational efficiency.<br>Support ISO certifications and ensure alignment with international standards.<br>Develop, maintain, and ensure proper documentation of policies, procedures, and compliance manuals.<br>Deliver awareness and training sessions to strengthen quality and compliance practices.<br>Monitor the implementation of improvement initiatives and ensure sustainability.<br><br></p><p><strong>Requirements</strong></p><p>Requirements<br>✔ Bachelor’s Degree in a relevant field.<br>✔ 5–10 years of proven experience in Internal Audit.<br>✔ Strong knowledge of process auditing, risk assessment, and compliance.<br>✔ Excellent analytical, communication, and problem-solving skills.<br>✔ Ability to manage priorities and work effectively with different stakeholders.</p><p></p>
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About the job Localization Talent Manager - Freelance
<p>Are you passionate about building high-performing teams in the Translation & Localization industry? We are seeking a dedicated and strategic Localization Talent Manager to join our growing global team. In this role you will drive talent acquisition, development and retention initiatives tailored to the unique needs of localization, ensuring we attract and nurture exceptional linguists, project managers and technical specialists.</p><br>
About the Opportunity
<p>As Localization Talent Manager, you will lead end-to-end talent activities for the Translation & Localization function. You will partner with hiring managers and stakeholders to define role requirements, source and assess candidates with strong technical experience, and ensure an outstanding candidate and hiring manager experience. Your focus on teamwork, customer service and time management will help us scale operations while maintaining high quality and on-time delivery.</p><br>
Key Responsibilities: Talent Management & Acquisition
<ul><li>Lead full recruitment lifecycle for localisation roles including linguists, localisation engineers, QA specialists and project managers.</li><li>Design and execute sourcing strategies across multiple channels (proprietary databases, marketplaces, agencies and communities) to build diverse talent pipelines.</li><li>Develop and maintain role-specific assessment frameworks to evaluate technical experience, language skills and fit for localisation workflows.</li><li>Collaborate with Hiring Managers to define job profiles, priorities and timeframes while ensuring SLAs and hiring targets are met.</li><li>Provide coaching and guidance to interviewers on competency-based assessment, inclusive hiring and candidate feedback.</li><li>Manage offer process, negotiations and onboarding activities to ensure a seamless candidate experience and high acceptance rates.</li><li>Track and report recruitment metrics and time-to-fill, and recommend process improvements to increase efficiency and quality of hire.</li></ul>
Skills: Essential Qualities for Success
<p><strong>Technical Experience</strong></p><br>
<ul><li>Practical understanding of translation technologies (CAT tools, TMS, MT, terminology management) and ability to evaluate technical competencies of candidates.</li><li>Experience working with technical job descriptions and assessing localisation engineering skills.</li></ul>
<p><strong>Teamwork</strong></p><br>
<ul><li>Build strong partnerships with hiring managers, project teams and external suppliers to align hiring priorities with operational needs.</li><li>Provide training, mentoring and support to internal stakeholders to improve recruitment outcomes.</li></ul>
<p><strong>English Proficiency</strong></p><br>
<ul><li>Excellent command of English, both written and spoken, to communicate clearly with international teams, candidates and clients.</li></ul>
<p><strong>Time Management</strong></p><br>
<ul><li>Ability to manage multiple requisitions and hiring projects simultaneously while meeting deadlines and maintaining high attention to detail.</li><li>Prioritise tasks effectively and escalate risks to ensure SLAs are achieved.</li></ul>
<p><strong>Customer Focus</strong></p><br>
<ul><li>Deliver a positive and responsive experience to both internal clients (hiring managers) and external customers (candidates, agencies, vendors).</li><li>Gather and act on feedback to continuously improve the hiring and onboarding experience.</li></ul>
<p><strong>Communication</strong></p><br>
<ul><li>Strong interpersonal and presentation skills for stakeholder alignment, candidate engagement and reporting to senior leadership.</li><li>Provide clear, timely and constructive feedback to candidates and hiring teams.</li></ul>
Qualifications: What We're Looking For
<ul><li>Bachelor's degree in Human Resources, Linguistics, Translation Studies, Business Administration or a related field.</li><li>5+ years' experience in recruitment or talent management, preferably within the Translation & Localization or Language Services industry.</li><li>Demonstrable technical familiarity with localisation tools and workflows; experience assessing technical roles is highly desirable.</li><li>Proven ability to work across geographically distributed teams and with external vendors and freelance communities.</li><li>Proficient with Applicant Tracking Systems (ATS) and recruitment analytics; strong MS Office skills.</li></ul>
What We Offer
<ul><li>Competitive salary and performance-related incentives.</li><li>Comprehensive benefits package including health coverage and retirement options.</li><li>Professional development opportunities and clear career progression paths.</li><li>Collaborative, inclusive and supportive international work culture.</li></ul>
Join Us and Make an Impact!
<p>If you are motivated by building exceptional teams in the Translation & Localization industry and meet the qualifications above, we would love to hear from you. Apply now to help us attract and develop the talent that will drive our global success.</p><br>
<br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Envision Employment Solutions is currently looking for a Functional and Specialist Recruitment Manager for one of our partners, a leading Digital Bank!<br> Job Summary The Functional and Specialist Recruitment Manager owns full cycle hiring across the Bank's business and corporate functions, from the first conversation through to the signed offer.<br> This role is responsible for sourcing and winning specialist and hard to fill talent across banking, fintech, and other professional services, while bringing a rigorous, evidence based process to regulated and control function roles.<br> As the first point of contact for every candidate, this person is the first proof point of what the Bank stands for, protecting the candidate experience for those hired and those who aren't.<br> Responsibilities Own full cycle hiring across business and corporate functions, from first conversation to signed offer.<br> Proactively source talent across banking, fintech, and other professional services rather than relying on inbound applications.<br> Apply banking level rigor to hiring for regulated and control function roles, ensuring candidates meet the standard required by the license.<br> Assess candidates for both capability and cultural fit through a structured, evidence based process.<br> Partner with functional leaders as a genuine hiring advisor, guiding role definition and hiring strategy.<br> Protect the candidate experience throughout the process, ensuring every candidate, hired or not, leaves with a positive impression of the Bank.<br> Build and maintain living pipelines for the hardest to fill roles, ensuring the next critical hire is already in motion.<br> Deliver hires on time and to the standard required for the Bank's launch and growth plans.<br> Several years of experience running full cycle recruitment, either in-house or agency side, across a range of business or corporate functions.<br> Proven ability to source and win specialist and hard to fill talent, not simply screen inbound applicants.<br> Strong credibility and communication skills to engage senior leaders as a trusted advisor.<br> A structured, evidence based approach to assessing talent, with the discipline to back hiring decisions with data and process, not just instinct.<br> Financial services recruitment experience is a plus, though not essential.<br></span> </div>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>The medium enterprise accounts manager role at Vodafone Egypt is mainly to drive sales growth and expand Vodafone’s market share across assigned regional territories, within Vodafone Business / enterprise accounts while meeting customer excellence standards. The medium enterprise accounts manager is responsible for ensuring that SME/SOHO account management channel is meeting customer excellence standards while creating a visible step change versus our competition to gain market share.</p>
<h4>Job profile</h4>
<ul>
<li>Managing a group of accounts to work on achieving net adds, voice points, solution and accounts targets</li>
<li>Growing revenue by selling Vodafone’s telecom and digital solutions</li>
<li>Building strong client relationships with business customers and key stakeholders</li>
<li>Identifying new business opportunities and winning new accounts</li>
<li>Coordinating with internal teams like marketing, activation, IT, and operations to execute projects smoothly</li>
<li>Ensuring customer excellence and handling by resolving issues quickly and improving customer satisfaction/NPS</li>
<li>Monitoring performance and reporting on sales progress, account health, and market opportunities</li>
<li>Ensuring the quality of sales</li>
</ul>
<h4>Competencies and qualifications</h4>
<ul>
<li>Experience in telecom and technology industries</li>
<li>Sales/account management experience</li>
<li>Negotiation and communication skills</li>
<li>Commercial awareness</li>
<li>Full awareness of Vodafone Business digital solutions</li>
<li>Strong stakeholder management and reporting skills</li>
<li>Reporting, time management and presentation skills</li>
<li>Results oriented, self-disciplined and organized</li>
<li>Spoken and written English language</li>
<li>Having minimum 1 year of sales experience</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a highly experienced customer programme manager to lead large-scale, customer-facing projects and programmes across multiple domains for our enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p>
<h4>What you will do</h4>
<strong>Vision, planning and control</strong><br>
<ul>
<li>Define and communicate the high-level vision and desired future state for the programme.</li>
<li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li>
<li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li>
<li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li>
</ul>
<strong>Organisation & leadership</strong><br>
<ul>
<li>Build and lead high-performing cross-functional teams.</li>
<li>Clarify skills requirements and manage recruitment and development during engagement.</li>
<li>Act as a coach and mentor, fostering collaboration and motivation.</li>
<li>Influence relationships with internal and external stakeholders and support effective business change.</li>
</ul>
<strong>Quality assurance and reporting</strong><br>
<ul>
<li>Apply quality assurance standards across all work streams.</li>
<li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li>
<li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li>
</ul>
<strong>Risk, issue and change management</strong><br>
<ul>
<li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li>
</ul>
<strong>Financial management</strong><br>
<ul>
<li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li>
<li>Maintain business cases and ensure ongoing viability of projects and programmes.</li>
<li>Forecast and report on budgets and expenditure accurately.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Over 7 years of experience managing major programmes within the ICT industry.</li>
<li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li>
<li>Proven ability to manage multiple complex projects concurrently.</li>
<li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li>
<li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li>
<li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li>
<li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Opportunity to lead high-impact programmes for global enterprise customers.</li>
<li>Exposure to senior stakeholders and strategic decision-making.</li>
<li>Work in a collaborative, innovative environment with cutting-edge technologies.</li>
<li>Professional growth through challenging projects and leadership responsibilities.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced programme governance and risk management techniques.</li>
<li>Strategic stakeholder engagement and negotiation skills.</li>
<li>Financial planning and benefits realisation in large-scale programmes.</li>
<li>Leadership in multi-domain, cross-functional environments.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Company description</h4>
<p>The Novotel 5 stars resort located directly on the Red Sea with a beach area of 646m; 268 rooms including 4 suites and 80 family rooms; 5 outlets and spa, offers a wonderful experience that can cater perfectly for all tastes.</p>
<br>
<h4>Job description</h4>
<p>We are seeking a professional and empathetic Assistant Guest Relations Manager to join our hospitality team in Marsa Alam, Egypt. In this role, you will serve as a key point of contact for our guests, providing exceptional support and ensuring memorable experiences. As a bilingual professional fluent in German and French, you will bridge communication gaps and deliver personalized service to our diverse international clientele. This position combines guest relations expertise with administrative support, requiring someone who is organized, efficient, and genuinely passionate about guest satisfaction.</p>
<ul>
<li>Greet and welcome guests with warmth and professionalism, ensuring a positive first impression</li>
<li>Address guest inquiries, concerns, and requests in German and French, providing timely and effective solutions</li>
<li>Coordinate with various departments to fulfill guest requests and resolve issues promptly</li>
<li>Maintain detailed guest records and documentation using property management systems</li>
<li>Assist in organizing guest activities, excursions, and special events</li>
<li>Provide cultural orientation and local information to international guests</li>
<li>Handle guest complaints with empathy and professionalism, working toward satisfactory resolutions</li>
<li>Support the Guest Relations Manager with administrative tasks, scheduling, and correspondence</li>
<li>Ensure compliance with company policies and hospitality standards</li>
<li>Contribute to a welcoming environment that encourages guest loyalty and positive reviews</li>
<li>Perform other duties as assigned to support overall guest satisfaction objectives</li>
</ul>
<br>
<h4>Qualifications</h4>
<ul>
<li>Fluent proficiency in German and French (written and verbal); English proficiency required</li>
<li>Proven experience in guest relations, customer service, or hospitality industry</li>
<li>Excellent interpersonal and communication skills</li>
<li>Strong organizational and time management abilities</li>
<li>Problem-solving mindset with the ability to handle challenging situations calmly</li>
<li>Cultural awareness and sensitivity to diverse guest backgrounds</li>
<li>Proficiency with guest management systems and Microsoft Office applications</li>
<li>Ability to multitask and work efficiently in a fast-paced environment</li>
<li>Professional demeanor with a friendly and empathetic approach</li>
<li>Flexibility to work varied shifts, including weekends and holidays as required</li>
<li>Preferred: Previous experience in a resort or hotel setting</li>
<li>Preferred: Experience with multilingual guest services</li>
</ul></p><p></p>
<p><h4>Company Overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p>
<h4>What you will do</h4>
<p><strong>Customer lifecycle & journey management</strong><br>
<li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li>
<li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li>
<li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li></p>
<p><strong>Service operations & excellence</strong><br>
<li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li>
<li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li>
<li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li></p>
<p><strong>Feedback & continuous improvement</strong><br>
<li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li>
<li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li>
<li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li></p>
<p><strong>Community engagement & brand affinity</strong><br>
<li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li>
<li>Support the delivery of internal communications and customer engagement campaigns across communities.</li>
<li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li></p>
<p><strong>Team leadership & development</strong><br>
<li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li>
<li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li>
<li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li></p>
<h4>Required skills to be successful</h4>
<p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.<br>
Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.<br>
Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.<br>
Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.<br>
Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.<br>
Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.<br>
Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.<br>
Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p>
<h4>What equips you for the role</h4>
<p>Bachelor’s degree in business administration, marketing, communications, or a related field.<br>
Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.<br>
Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.<br>
Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.<br>
Excellent command of English, both written and spoken.<br>
Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>Fixed Connection PM Sr. Specialist<br>
Take responsibility for multiple and complex data and solutions project management.</p>
<h4>Job profile</h4>
<p>Responsible for project management of total communication projects.<br>
Responsible for all broadband communication solutions technology fixed / 3G connectivity / WiMax / Microwave service delivery end to end.<br>
Set project plans to customers, update on the progress, and report/order needed hardware for customer open projects.<br>
Conduct customer visits during the project life cycle from kick-off meeting with the customer till the project closure and be main customer’s focal point during project life cycle.<br>
Collect customer acceptance and hand over the projects to NOC and CRM departments.<br>
Coordinate and follow up on project acceptances with service assurance during customer meetings.</p>
<h4>Competencies and qualifications</h4>
<ul>
<li>Excellent communication, conflict resolution, and negotiation skills.</li>
<li>Customer-orientated and innovative approach to service design and delivery.</li>
<li>Result orientated.</li>
<li>Good organizational and project management skills with a sense of vision, ability to grasp complex concepts, and think strategically.</li>
<li>Exceptional time management abilities and problem solver.</li>
<li>Ability to interact effectively, using good interpersonal skills.</li>
<li>Technical / professional qualifications required:
<ul>
<li>BA in Communications or Networks</li>
<li>Relevant professional / supervisory qualification</li>
<li>Relevant experience within project management (PMP, Prince2 is a plus)</li>
<li>PMP certificate</li>
<li>Basic knowledge of Agile methodologies</li>
</ul>
</li>
<li>Ability to communicate effectively in a variety of written and verbal formats with a wide range of people - external individuals, organizations, and agencies.</li>
<li>Experience planning for and successfully addressing quality assurance issues.</li>
<li>Ability to manage teams, contracted staff, partnerships, and relationships.</li>
<li>Excellent IT skills – word processing, spreadsheets, databases, Microsoft Project, email, and web.</li>
<li>Strong time management skills and motivation – ability to work to deadlines and under pressure.</li>
<li>Understanding of revenue reporting needs and effective data and information management issues.</li>
<li>Experience working with budgets and financial systems.</li>
<li>Ability to work and contribute effectively to a team.</li>
<li>Commitment to own personal professional development.</li>
<li>Experience assessing and/or evaluating individuals and projects.</li>
<li>Experience commissioning and contracting work and performance monitoring.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the relevant guidance provided by Vodafone.</p>
<p>Together we can.</p></p><p></p>