JavaScript Jobs in Egypt

Who we are?- onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.-Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.-Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.<br>JOB PURPOSEProviding assurance over the effectiveness and adequacy of IT control across the business by reviewing IT General Controls, infrastructure controls, and IT operations. Proactively advising the business on the implementation of new systems, procedures, and controls.<br>JOB DUTIES AND RESPONSIBILITIES<br>Collaborate with and assist in preparing a comprehensive Risk Based Audit Plan covering all IT activities and functionalities of the Bank Execute Internal Audit approved plan as well as all other assignments efficiently and effectively in compliance with Internal policies, procedures, IIA, relevant standards, Laws and regulations. Maintain quality in carrying out audit / investigation / special review assignments to ensure performance of all aspects of the audit, at a high level of efficiency and effectiveness. Review Bank’s IT Infrastructure, identify areas of risk within the IT infrastructure and address any deficiencies to the IT and security Audit director for onwards discussion with respective line management. Prepare and submit IT draft and final audit reports detailing findings and observations along with recommendations for audit conducted; and attend opening and closing meetings with IT and security audit director, as and when needed. Follow up with the auditee to get an update on the audit action plan and brief the management on the adequacy of corrective actions taken as per the audit recommendation. Participate in providing consulting services for information systems issues and investigations and provide guidance on best practices related to IT security, risk management, auditing, compliance etc., as needed. Maintain up-to-date knowledge of industry trends related to Technologies, IT security, risk management, auditing, compliance, etc. And participate in internal bank staff awareness.<br>MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE<br><br>Bachelor’s degree in computer engineering or other field with related Professional experience.5+ years of experience in IT, IT audit or information security with experience in a leadership role. Knowledge of applicable laws, regulations, standards related to IT security/auditing.

Company Description Grand Solution is a trusted IT solutions provider that helps organizations modernize, secure, and optimize their technology infrastructure across the B2B sector. The company delivers tailored, end-to-end services designed to improve performance, reliability, and operational efficiency for businesses, government entities, and educational institutions. With a team of certified engineers, Grand Solution specializes in infrastructure design, deployment, and ongoing support to create scalable, cost-effective environments. From consultancy through implementation and maintenance, the company focuses on keeping clients connected, secure, and prepared for future technology needs.<br>Role Description The Information Technology Sales Executive is a full-time, on-site role based in Cairo, Egypt. This role is responsible for identifying and qualifying leads, engaging prospective clients, and presenting IT infrastructure solutions that align with their business needs. Daily activities include managing the sales pipeline, conducting product demonstrations, preparing proposals and quotations, and negotiating contracts. The Sales Executive collaborates closely with technical teams to translate client requirements into tailored solutions and provides ongoing account management to ensure client satisfaction and retention. The role also involves maintaining market awareness, tracking competitors, and contributing to sales forecasts and reporting.<br>Qualifications<br> Strong IT Sales skills with a track record of meeting or exceeding sales targets in technology or infrastructure solutions. Experience in Lead Generation and prospecting, including cold outreach, networking, and using CRM tools to manage opportunities. Proficiency in Account Management, maintaining long-term client relationships, and ensuring high levels of customer satisfaction. Solid understanding of Information Technology concepts, particularly infrastructure, networking, security, and cloud solutions. Excellent Communication skills, including clear presentation, negotiation, and professional business writing. Bachelor’s degree in Business, Information Technology, Computer Science, or a related field, or equivalent practical experience. Ability to work on-site in Cairo, Egypt, with strong organizational and time-management skills. Experience in B2B sales to enterprises, government, or educational institutions is highly desirable. Comfort with using CRM and sales productivity tools, and willingness to learn new technologies and solutions.

About the Role We are looking for a skilled IT Specialist to support and maintain our organization’s IT infrastructure, including both hardware and software environments. In this role, you will be responsible for ensuring the smooth operation of IT systems, troubleshooting technical issues, and supporting employees with technical needs. You will work closely with internal teams to maintain reliable IT services that support our digital banking operations. Key Responsibilities IT Support Provide technical support for hardware, software, and network-related issues. Troubleshoot and resolve IT incidents and service requests. Hardware Management Install, configure, and maintain workstations, laptops, printers, and peripherals. Manage hardware inventory and perform system upgrades when required. Software Administration Install and maintain operating systems, applications, and productivity tools. Ensure proper configuration and updates of software systems. Network & Infrastructure Support local network connectivity, Wi-Fi access, and system performance. Assist with user access management and system configurations. Security & Compliance Follow IT security policies and ensure compliance with organizational standards. Support endpoint protection and basic security controls. Documentation & Maintenance Maintain documentation for IT systems and configurations. Track and resolve support tickets using IT service management tools. Required Qualifications Education Bachelor’s degree in Computer Science, Information Technology, or related field Experience3+ years of experience in IT support or IT operations Technical Skills Windows and workstation administration Hardware troubleshooting and maintenance Software installation and configuration Networking fundamentals (TCP/IP, DNS, DHCP) Systems Knowledge Active Directory user management Microsoft Office / productivity tools IT troubleshooting methodologies Professional Skills Strong problem-solving and analytical abilities Strong communication and customer support skills Ability to work in a fast-paced technical environment Preferred Qualifications Experience supporting enterprise IT environments Knowledge of IT security practices Experience with IT service management tools Certifications such as Comp TIA A+, Network+, or Microsoft certifications

Teleperformance is Hiring: IT Service Desk IIAre you an IT professional with experience in technical support and service desk operations? Join Teleperformance and be part of a global team delivering exceptional IT support in a dynamic enterprise environment. What You'll Do:• Provide first-line IT support via phone and email• Troubleshoot hardware, software, and system issues• Manage incidents and service requests through the ticketing system• Support end users with account access, password resets, and desktop applications• Administer Active Directory user accounts and security groups• Work with Microsoft 365, Azure Entra ID, Intune, and Tanium• Escalate complex technical issues when needed• Ensure SLA compliance and maintain accurate documentation What We're Looking For:• Experience with enterprise IT environments and ticketing systems• Strong knowledge of Windows Operating Systems and desktop support• 2–5 years of experience in an IT Service Desk or IT Support role• English level: B1 or above• Hands-on experience with Active Directory administration• Working knowledge of Azure Entra ID, Microsoft 365, Intune, and Tanium• Bachelor's degree in Computer Science, Information Technology, or a related field• ITIL knowledge or certifications such as Comp TIA A+, Network+, Microsoft, or CCNA are a plus• Strong troubleshooting, communication, and problem-solving skills What We Offer:• Competitive salary package• Medical and social insurance• Transportation provided• Hybrid work model• Career growth and development opportunities If you're ready to grow your IT career with a global leader, we'd love to hear from you.

Job Summary The IT Project Manager is responsible for planning, coordinating, and managing end-to-end IT projects and application releases across multiple systems and stakeholders. This role ensures successful delivery of digital and telecom solutions within scope, timeline, quality, and budget requirements. The IT Project Manager collaborates with business, development, operations, and vendor teams to manage project execution, release activities, integrations, risks, and change processes while ensuring alignment with organizational objectives and governance standards. Key Responsibilities Manage end-to-end IT projects and application release activities. Coordinate business, development, operations, infrastructure, and vendor teams. Monitor project scope, timeline, budget, risks, and deliverables. Manage multi-system integrations and deployment activities. Ensure compliance with project governance, change management, and release processes. Track project progress and provide status reporting to stakeholders and management. Support Agile, Waterfall, or Hybrid delivery methodologies as required. Identify and mitigate project risks, issues, and dependencies. Ensure successful execution of testing, deployment, and production readiness activities. Qualifications Bachelor’s degree in computer science, IT, Engineering, or related field. Minimum 5 years’ experience in IT project management, preferably in digital/telecom environments. Proven experience managing end-to-end application releases and multi-system integrations. Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid). Familiarity with release management, CI/CD pipelines, and change control processes. Solid understanding of system architecture, databases, APIs, and digital applications. Excellent stakeholder management, communication, and coordination skills. Strong analytical, problem-solving, and decision-making capabilities. Ability to manage multiple parallel releases and work under high-pressure conditions.<br>Preferred Certifications:PMP, PRINCE2, or equivalent. Agile/Scrum (CSM, PMI-ACP). ITIL (foundation or higher).

We're Hiring: IT Service Desk We're looking for experienced IT Service Desk professionals to join our team!<br>Requirements:• 2–5 years of experience in an IT Service Desk or IT Support environment• English level: B1 or above• Bachelor's degree.• Windows Operating Systems and desktop support• Active Directory (AD)• Azure Entra ID• Microsoft 365• Intune• Tanium• Familiarity with IT ticketing systems and incident management• Experience in enterprise IT environments• ITIL knowledge and relevant certifications (Comp TIA A+, Network+, Microsoft, or CCNA) are a plus<br>Key Responsibilities:• Provide first-line technical support via phone and email• Troubleshoot hardware, software, and user access issues• Manage and resolve incidents through the ticketing system• Escalate complex issues when needed• Support Active Directory user accounts, security groups, and access management• Document resolutions and maintain accurate ticket records• Ensure SLA compliance and deliver excellent end-user support<br>Location: Katameya, Cairo

Location: Milteks Egypt – 6th of October City Job Summary We are looking for a hands-on IT Specialist to support and maintain the IT infrastructure and end-user systems within our textile manufacturing facility in Egypt. The successful candidate will work closely with factory and office teams to ensure the reliable operation of servers, network infrastructure, computers, printers, security systems, and business applications. This role focuses on daily IT operations, user support, troubleshooting, system administration, cybersecurity, backup management, and continuous improvement of the company's IT environment. Qualifications Bachelor's degree or diploma in Computer Engineering, Information Technology, Computer Science, or a related field. Experience in IT infrastructure administration, system administration, or technical support roles. Good knowledge of Windows Server, Active Directory, DNS, DHCP, and related server services. Experience with network infrastructure including Switches, Routers, Access Points, VLANs, VPNs, and Firewall administration. Familiar with domain management, user account creation, access rights management, and user administration. Experience with backup solutions, disaster recovery, and business continuity processes. Strong troubleshooting and problem-solving skills with a customer-oriented mindset. Ability to work independently and take ownership of assigned tasks. Good communication skills in English or Turkish. Key Responsibilities Install, maintain, and support servers, computers, printers, scanners, and other IT equipment across the factory and office environment. Provide first-level support for hardware, software, network, and connectivity issues, ensuring timely resolution of user requests. Monitor and maintain company backup systems and verify that backups are completed successfully and transferred to the central location when required. Manage firewall, antivirus, and endpoint security systems to ensure the security of company IT infrastructure. Maintain IT asset inventory including hardware, software licenses, and consumables. Support IT procurement activities by providing technical specifications and recommendations for required equipment and software. Create, modify, and manage user accounts, permissions, and access rights within the company domain environment. Monitor network performance and assist in maintaining stable and secure network operations. Support implementation of IT policies, security standards, and best practices. Coordinate with headquarters IT teams on infrastructure, security, and system-related projects when required.

Company Description Grand Solution is a trusted IT solutions provider that helps organizations modernize, secure, and optimize their technology infrastructure. The company delivers tailored, end-to-end services that enhance performance, reliability, and operational efficiency across the B2B sector. Backed by a team of certified engineers, Grand Solution specializes in infrastructure design, deployment, and ongoing support for businesses, government entities, and educational institutions. From consultancy to implementation and maintenance, the company builds scalable, cost-effective IT environments that keep clients connected, secure, and prepared for future growth. Role Description The Information Technology Sales Specialist is a full-time, on-site role based in Cairo, Egypt. This position is responsible for identifying and qualifying new B2B opportunities, conducting prospecting and lead generation activities, and managing the full sales cycle for IT infrastructure solutions. The specialist will meet with clients to understand business needs, deliver product presentations and demonstrations, and collaborate with technical teams to design tailored proposals. Day-to-day responsibilities include preparing quotations, negotiating pricing and contract terms, maintaining accurate sales pipelines and reports, and ensuring a smooth handover to implementation and support teams. The role also involves building long-term relationships with key accounts, gathering market feedback, and contributing to sales strategies and revenue growth targets. Qualifications Proven experience in IT Sales with a solid understanding of Information Technology solutions, infrastructure, and services. Strong skills in Lead Generation, including prospecting, qualification, and pipeline development. Demonstrated ability in Account Management, with experience nurturing client relationships and driving renewals or upsell opportunities. Excellent Communication skills, including the ability to present technical solutions to both technical and non-technical stakeholders. Bachelor’s degree in Business, Information Technology, Computer Science, or a related field, or equivalent practical experience. Track record of meeting or exceeding sales targets in a B2B environment, ideally within infrastructure or enterprise solutions. Strong negotiation, presentation, and proposal-writing abilities, with attention to detail and follow-through. Comfort working in a fast-paced, client-facing environment and collaborating with cross-functional technical and operations teams. Familiarity with CRM tools and basic sales reporting; fluency in English and Arabic is preferred.

Company Description Park St. is a modern mixed-use destination located in the heart of Sheikh Zayed, offering a blend of luxury experiences and high-end amenities. The development combines fine dining venues, premium retail outlets, and high-quality office spaces, attracting both visitors and business professionals. Park St. aims to create a vibrant, upscale environment that supports productivity, collaboration, and leisure. Team members join a setting that values service excellence, technology-enabled operations, and a refined guest and tenant experience. Role Description This is a full-time, on-site Information Technology Specialist role based in Giza. The Information Technology Specialist will support and maintain the technology infrastructure across offices, retail outlets, and other facilities within Park St.. Responsibilities include installing, configuring, and monitoring hardware, software, and network components; ensuring secure and reliable connectivity; and performing regular system checks and updates. The role involves diagnosing and resolving technical issues, escalating complex problems when needed, and documenting solutions and procedures. The specialist will collaborate with internal teams, vendors, and service providers to support daily operations and projects, while delivering responsive, customer-focused IT support to employees and tenants. Qualifications Installing, configuring, and maintaining desktops, laptops Creating and managing user accounts, groups, and permissions in Active Directory. Manage M365 Users & Groups. Responding to daily technical support requests (hardware, software, printers, network). Manage IT inventory. communicate with vendors to purchase IT equipment. Supporting and troubleshooting (Outlook, Microsoft 365 apps, network, printers). Implementing Windows servers and Active Directory. Led Migration from Google Workspace to Microsoft 365. Worked on managing and monitoring backups using Veeam Backup & Replication. Configured and managed Manage Engine Service Desk Plus for IT service desk operations. <br><br>Courses • Cisco Certified Network Associate (CCNA 200-301) • Microsoft Certified Solutions Associate (MCSA)2019 • Microsoft Azure AZ-900 • MS-100 • VMware Virtualization Fundamentals • Hyper-V Administration & Virtualization • Manage Engine Service Desk Plus

About the Role:We are seeking a highly motivated and experienced IT Business Relationship Analyst to join our team. In this role, you will play a critical part in building and maintaining strong relationships between the IT department and our business units. You will act as a bridge, ensuring clear communication, collaboration, and alignment between business needs and IT solutions.<br>Responsibilities:Partner with business unit leaders to understand their strategic goals and challenges. Assess the needed systems based on business requirements. Translate business needs into clear and actionable IT requirements. Advocate for business needs within the IT department. Manage and prioritize IT requests from business units. Facilitate communication and collaboration between business units and IT teams. Monitor and measure the success of IT solutions from a business perspective. Identify and manage risks associated with IT projects. Develop and maintain strong relationships with key stakeholders across the organization. Stay up-to-date on the latest IT trends and technologies.<br>Qualifications:Bachelor's degree in Business Administration, Information Technology, or a related field(preferred).3-5 years of experience in IT Business Relationship Management, projects management or IT-business alignment. Proven track record of building and maintaining strong relationships with stakeholders at alllevels. Good understanding of system architecture, application integration, APIs, and enterprisesolutions Strong capability in troubleshooting business and technical problems by understandingcustomer journeys and business processes. Ability to identify root causes of issues through analysis of business workflows, system integrations, and operational processes. Strong Presentation & Analytical skills with experience with excel & preferably Power BIExperience with project management tools like Jira & MS Project TOGAF Certification is highly desirable

A GLIMPSE ABOUT CRÉDIT AGRICOLE EGYPT:<br>Crédit Agricole Egypt Since its launch in 2006, Crédit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Crédit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt’s national priorities. With a universal customer-focused model, Crédit Agricole Egypt is “a whole bank just for you” serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers’ best interests, Crédit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Crédit Agricole Egypt’s endeavor to attain its customers’ satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Crédit Agricole Egypt is in line with the world’s digital transformation, encouraging and implementing an innovative environment to exceed its customers’ expectations. In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.<br>Role Purpose:<br>The IT Quality Assurance Manager will be responsible for identifying gaps across IT and IT -related business processes within the bank, driving process enhancements, and ensuring alignment with IT governance standards, regulatory expectations, and internal control requirements. This role will focus on improving process efficiency, control effectiveness, ownership clarify, documentation quality, and performance measurement across key IT Processes, including incident, problem, change, vendor, demand, project delivery, business analysis, service transition and testing governance processes.<br>The role will work closely with IT Quality, PMO, Governance, IT Risk, Development, Operations, and other Process Owners to define improvement actions, establish KPIs, / KRIs, monitor progress, and support continual improvement across IT.<br>Key Responsibilities:<br>Process Gap Analysis: Assess current IT and IT-related business processes, identify inefficiencies, bottlenecks, unclear ownership, missing controls, documentation gaps, and recurring process issue and propose relevant improvements. Process Enhancement: Design and implement optimized workflows, process maps, RACI matrices, Control points escalation paths, templates, and standard operating procedures across incident, problem, change, vendor, demand, project, service transition, testing governance and business analysis management. Governance Alignment: Ensure all processes improvements adhere to IT governance frameworks, internal policies, and regulatory requirements, audit expectations, and relevant best practices such as ITIL, COBIT, ISO 20K, ISO 27k, PMI, and Agile. Project & PMO Process Engagement: Actively participate in demand and project delivery improvement initiatives, ensuring process improvements are embedded in PMO-governed delivery lifecycle stages, including demand intake, prioritization, project initiation, delivery governance, change control, testing readiness, service transition, and post-implementation review. Testing Process Improvement: Support improvement of testing-related processes, templates, entry/exit criteria, defect management workflow, UAT process, and testing governance in coordination with the IT Testing Control Manager, without owning testing execution, test approval, or testing sign-off. Stakeholder Collaboration: Work closely with IT Quality, Governance, PMO, IT Risk, Development, Operations, Testing, Vendor Management, and business stakeholders to align process improvements with organizational goals and operational priorities. Continuous Improvement: Establish and maintain a continual improvement register, define KPIs/KRIs, track improvement actions, monitor process effectiveness, and drive ongoing enhancements based on data, lessons learned, audit observations, incidents, and stakeholder feedback. Dashboarding & Reporting: Develop process improvement dashboards and management reports covering process health, improvement progress, overdue actions, recurring gaps, KPI/KRI trends, and benefits realization.<br>Required Skills & Competencies:<br>Strong background in IT process management, IT quality, governance, and continual improvement. Experience with incident, problem, change, vendor, demand, project delivery, testing governance, and business analysis management frameworks. Solid knowledge of project management methodologies (e.g., PMI, Agile, stage-gate governance, and project delivery lifecycle controls). Analytical mindset with ability to identify process gaps, control weaknesses, recurring issues, root causes, and improvement opportunities. Strong capability in designing process maps, RACIs, workflows, SOPs, KPIs, KRIs, dashboards, and improvement action plans. Excellent communication, facilitation, stakeholder management, and change management skills. Ability to work across multiple IT and business teams and drive organizational change. Strong follow-up discipline with the ability to track actions, challenge delays, and escalate blocked improvements when required.<br>Qualifications:<br>Bachelor’s degree in IT, Computer Science, Engineering, Business Information Systems, or related field (Master’s preferred). Professional certifications such as ITIL, PMP, or COBIT, Lean Six Sigma, ISO 20000, ISO 27001, or Business Process Management are highly desirable. Minimum 7–10 years of experience in IT governance, IT quality, IT service management, PMO governance, process improvement, or operational excellence roles. Banking or financial services experience is strongly preferred. Practical experience in process mapping, gap analysis, root cause analysis, dashboarding, KPI/KRI definition, and continual improvement tracking.

Company Description: Jusoor is a rapidly expanding Egyptian recruitment and HR consulting firm established in early 2024, with a vision to become the gold standard for HR solutions across the MENA region. The firm focuses on charter staffing and comprehensive HR services that go beyond transactional hiring to build long-term partnerships with clients. Jusoor invests in understanding each organization’s specific goals and challenges to deliver tailored solutions that drive business growth. By streamlining the search for exceptional talent, Jusoor makes it easier for companies to access the people and skills they need to succeed.<br>Role Description:Identify and qualify potential clients through proactive business development activities. Present IT solutions and services to prospective customers based on their business needs. Manage the full sales cycle, from lead generation and initial meetings to negotiation and closing. Build, maintain, and grow long-term relationships with clients and key decision-makers. Understand customer requirements and work closely with internal teams to deliver the most suitable solutions. Conduct product presentations and demonstrations to showcase the value of our IT services. Prepare professional proposals, quotations, and other sales documentation. Maintain accurate records of sales activities, opportunities, and customer interactions using CRM tools. Achieve monthly and quarterly sales targets and key performance indicators (KPIs). Monitor market trends, competitor activities, and emerging technologies to identify new business opportunities. Provide excellent customer service and ensure high levels of client satisfaction throughout the sales process. Represent the company professionally and contribute to strengthening its presence in the IT market.<br>Qualifications Candidates should possess strong IT Sales and Lead Generation skills to drive new business opportunities and meet sales targets. Candidates should possess solid Information Technology knowledge to understand client requirements and present relevant technical solutions. Candidates should possess effective Account Management and Communication skills to build long-term client relationships and manage expectations. Relevant experience in B2B sales within the IT or technology services sector is highly beneficial. Ability to work on-site in Mohandseen, Giza and manage a structured sales pipeline using CRM tools. Strong negotiation, presentation, and problem-solving abilities, with a results-oriented and ethical approach to sales. Bachelor’s degree in Business, Information Technology, or a related field is preferred. Proficiency in English and Arabic is an advantage, along with familiarity with the MENA market.

Company Description Enterprise Business Solutions mea (EBS mea) is a professional IT and consulting company focused on delivering high-quality technology services, business solutions, and advisory support. The company partners with clients across Egypt to help them stay competitive in a fast-changing business environment. EBS mea specializes in end-to-end IT services that address both technical and strategic needs. The organization emphasizes long-term client relationships, measurable results, and continuous improvement in service delivery.<br>Role Description The Information Technology Sales Specialist will work full time on-site in Qesm 2nd 6 October, engaging with clients to promote and sell IT solutions and professional services. Day-to-day responsibilities include identifying and qualifying leads, conducting needs assessments, preparing and delivering sales presentations, and managing the full sales cycle from prospecting to closing. The role involves building and maintaining strong account relationships, coordinating with technical teams to tailor solutions, and ensuring that client expectations are met throughout the engagement. The specialist will track sales activities, maintain accurate records in CRM tools, and contribute to sales forecasts and market insights.<br>Qualifications<br> <br>Candidates should possess strong IT Sales and Account Management skills to handle the end-to-end sales process and maintain long-term client relationships. Candidates should possess solid Information Technology knowledge to understand client environments and position appropriate technical solutions. Candidates should possess Lead Generation and prospecting skills to identify opportunities and build a sustainable sales pipeline. Candidates should possess effective Communication and presentation skills to engage stakeholders, negotiate terms, and deliver clear proposals. Relevant experience in B2B technology sales, particularly within professional services or consulting environments. Ability to work independently, meet sales targets, and manage multiple opportunities simultaneously. Strong analytical and problem-solving skills, with attention to detail in proposals and contracts. Bachelor’s degree in Business, Information Technology, or a related field, or equivalent practical experience.

About the Company:Intelcia is a global outsourcing company that has been supporting clients for 20 years by combining talents, technologies, and processes to offer tailor-made services and skills that meet international standards. With a presence in multiple regions worldwide and over 35,000 employees across 85 operational centers, Intelcia aims to be among the top 10 global outsourcing players by 2025.<br>About the Role:The IT Director will be responsible for leading and managing the IT operations, infrastructure, and technology strategy across multiple call center sites within the region. The role ensures high system availability, security, compliance, and scalability to support business continuity and customer satisfaction. This leader will partner with business stakeholders to align technology initiatives with organizational goals, drive digital transformation, and manage a team of IT professionals across the region.<br>Responsibilities:Develop and execute the regional IT strategy aligned with global IT and business objectives. Serve as a trusted advisor to senior leadership, ensuring IT initiatives support call center operations, workforce management, and customer experience. Lead IT governance, ensuring adherence to policies, budgets, and compliance standards. Oversee network, telephony, data center, and cloud services supporting call center operations Ensure maximum uptime and service availability across all sites through proactive monitoring and disaster recovery planning. Manage vendor relationships with telecom providers, hardware/software suppliers, and service integrators. Implement cybersecurity measures to safeguard sensitive customer and employee data. Conduct audits and risk assessments across regional operations. Oversee deployment and maintenance of call center technologies<br>Qualifications:Minimum of 5 year of IT Management Experience Strong background in call center technologies Proven track record in multi-site IT operations management Excellent communication, vendor negotiation, and stakeholder management skills. Strong Risk Assessment and Mitigation Skills.

Position Summary The Chief Information & Technology Officer (CITO) is a key member of the Executive Leadership Team responsible for defining and executing the organization's technology vision, digital transformation strategy, information management framework, cybersecurity program, and innovation agenda. The CITO ensures that technology capabilities align with business objectives, support operational excellence, enable growth, enhance customer and employee experiences, and create sustainable competitive advantage. The role is accountable for the leadership, strategy, governance, and performance of all technology-related functions, including enterprise systems, infrastructure, cybersecurity, data management, business intelligence, digital products, cloud services, innovation initiatives, and technology investments.<br>Key Responsibilities<br>Develop and execute the organization's enterprise-wide technology strategy aligned with corporate objectives and business growth plans. Drive digital transformation initiatives that improve operational efficiency, customer experience, and organizational agility. Oversee all technology operations and service delivery functions. Develop and maintain an enterprise cybersecurity strategy. Oversee the selection, implementation, integration, and optimization of enterprise technology solutions. Develop enterprise data strategies and governance frameworks. Establish enterprise technology governance structures. Develop and manage the organization's technology budget and investment portfolio. Oversee enterprise technology project portfolios. Build and lead a high-performing technology organization.<br>Qualifications Bachelor's Degree in Information Technology, Computer Science, Information Systems, Engineering, or a related discipline. Minimum 20 years of progressive experience in Information Technology. Minimum 10 years in a senior executive technology leadership position. Experience managing enterprise technology environments across multiple business functions and locations. Strong background in cybersecurity, enterprise architecture, cloud transformation, and data analytics. Experience managing significant technology budgets and vendor relationships.

Company Overview:A pioneering joint venture between the Egyptian Government and Grifols, a global leader in plasma medicines. Committed to strengthening Egypt’s healthcare sector by developing plasma-derived therapies and establishing world-class plasma donation and manufacturing facilities across the country.<br>Key Responsibilities:Provide first-level support for business applications, manage incidents, troubleshoot issues, and document support tickets Support and maintain key systems including LIMS, SAP, and BECS, ensuring smooth daily operations and user satisfaction Coordinate with global IT teams and external vendors for advanced technical support, system enhancements, and new releases Train end users, support system rollouts, and assist in implementing new functionalities and business requirements Monitor application performance, ensure data accuracy, generate service reports, and proactively identify and mitigate operational risks<br>Qualification:Bachelor's degree in Engineering, Bioscience, Information Technology, or a related field.5+ years of IT experience, including at least 3 years in application support within healthcare or multinational environments. Hands-on experience with ERP systems (SAP preferred), SQL databases, and application troubleshooting. Knowledge of LIMS, laboratory systems, or donor management systems is highly preferred. Strong communication, problem-solving, organizational, and stakeholder management skills with the ability to work independently and in multicultural teams.

Core Requirements:<br>Bachelor’s degree in information technology, Computer Science, or a related field. Minimum 2–4 years of hands-on experience in IT infrastructure, systems administration, and technical support, preferably within FMCG, manufacturing, or industrial environments. Strong experience managing Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and Microsoft 365 services. Hands-on experience with endpoint management and deployment solutions such as SCCM, Intune, and Crowd Strike. Advanced knowledge of network infrastructure including LAN/WAN, VPN, VLANs, switching, routing, and firewall administration. Experience with virtualization technologies (VMware and/or Hyper-V) and enterprise backup and disaster recovery solutions. Strong understanding of cybersecurity principles, endpoint protection, vulnerability management, and IT compliance requirements. Proven experience troubleshooting and supporting enterprise applications, servers, workstations, and network infrastructure.<br>Soft Skills & Other Requirements:<br>Excellent communication skills in English, both spoken and written. Strong analytical thinking and problem-solving capabilities. Customer-focused mindset with the ability to manage and prioritize multiple requests effectively. Ability to work independently while collaborating effectively with local and regional IT teams.<br>Responsibilities:<br>Provide first and second line technical support for factory systems (hardware, software, and networks). Administer and maintain Active Directory, Microsoft 365, servers, network services, user accounts, access controls, and shared resources. Deploy, monitor, and update endpoints; ensure IT security and compliance standards are met. Monitor, maintain, and optimize IT infrastructure performance, availability, and security. Experience supporting factory automation systems, OT/IT environments, or industrial technologies. Lead and support infrastructure projects, system upgrades, migrations, and technology rollouts. Ensure backup, disaster recovery, and cybersecurity standards are implemented and maintained. Develop and maintain technical documentation, support procedures, and knowledge-sharing materials.

About The Job<br><br>The Developer works with system owners to understand the business requirements of a system and can use various technologies to develop the supporting infrastructure and user interfaces. This can involve working with data from a variety of sources and developing the most efficient methods to manage data flow. The Developer communicates with both internal and external clients during all phases of system development, working within agreed upon budget and timelines. The Developer is proficient with industry best practices for processes and development technologies.<br><br>What You'll Do<br><br>Work with system owners to develop requirements and transform into a usable system within the systems development life cycle (SDLC) framework Prepare workbooks, dashboards, charts, and graphs using Tableau and Microsoft SSRSDevelopment work in systems such as Medidata suite, Share Point, and Intacct Work with and support other developers to create and implement best practices for processes and systems; provide leadership to other developers Communicate results within the organization and to clients Follow applicable Standard Operating Procedures (SOPs) and maintain appropriate project documentation Perform, track, and manage related project work as assigned Identify areas for improvement and provide recommendations to address Adhere to requirements of 21 CFR Part 11 where applicable<br><br>Required Education And Experience<br><br>Bachelor's Degree in Computer Science or related field (e.g. Information Systems or Data Analytics), or equivalent experience2 years industry experience in related field Experience with Tableau, Microsoft SQL Server, Microsoft SSRS, SQL, and Visual Studio<br><br>COMPETENCIES<br><br>Knowledge of ETL processes and related software Knowledge of databases, warehouses, business intelligence systems, and data analysis tools Proven analytic skills and ability to quickly and accurately analyze data Demonstrated problem solving and judgment capabilities Demonstrated ability to operate in team environment<br><br>About CTI<br><br>CTI Clinical Trial and Consulting Services is a global, privately held, full-service clinical contract research organization (CRO) focused on the advancement of treatments for chronically and critically ill patient populations. We assist clinical research throughout the lifecycle of development, from drug concept to commercialization. CTI is headquartered in the Greater Cincinnati, OH region with global operations in collaboration with pharmaceutical, biotechnology, and medical device firms. For more information, visit www.ctifacts.com<br><br>Why CTI?<br><br>Advance Your Career – We support career progression through a structured mentoring program and leadership courses that provide the support needed to grow. We also value ongoing education and training through tuition reimbursement and a dedicated training department. Join an Award-Winning and Valued Team – We have an award-winning unparalleled culture that can be felt by our employees across 60 countries. We support a work-life balance and the importance of time with family by offering generous health benefits and vacation packages, hybrid work from home opportunities, and paid parental leave. We also encourage care for the world around us through our unique CTI Cares program. Make a Lasting Impact – We focus on moving medicine forward by working on treatments for chronically and critically-ill patients, who depend on us to bring life-changing therapies to market.<br><br>Important Note<br><br>In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our team will reach out to you directly from an @ctifacts.com email address to guide you through our interview process. Please ensure you are applying for jobs directly on our website (www.ctifacts.com) or from our verified Linked In page.<br><br>Please Note <br><br>We will never communicate with you via Microsoft Teams or text message. We will never ask for your bank account information at any point during the recruitment process.

About Us<br>LC Waikiki Retail Company is a leading fashion retail company with a turnover of $ 4,4 billion. LC Waikiki’s journey started in France in 1988, continuing after 1997 as a Turkish brand under the umbrella of LC Waikiki Mağazacılık Hizmetleri Ticaret A.Ş. Today LC Waikiki trades with more than 1300 stores in 60 countries, with the company’s philosophy that “Everyone Deserves to Dress Well” enabling people to enjoy accessible fashion through quality products at affordable prices. There are around 6000 employees working at LC Waikiki’s corporate office, more than 50,000 people in Turkey and abroad.<br>At LC Waikiki, our values being virtuous, achieving together, extensiveexpertise, being customer-oriented, challenging the difficulties. So, if you ready to dynamism and want to grow with challenges, come andjoin us!<br>We Crown Our Successes with Awards We ranked 1st in “Young People’s Most Desired Retail Company to Work at” by Youthall Youth Awards 2021.1st in “The Biggest Retail Companies According to Square Meter Abroad”We ranked 1st in Women Employee Friendly & Women Manager Friendly Companies in Capital Women Friendly Companies Survey 2020. We received The Most Reputable Brand of the Year – Turkey Award by The One Awards in 2020.<br>JOB DESCRIPTIONEvaluation of Resolving Hardware Failure Using Internal Resources Repair of the Hardware Failure Evaluation of the Ticket Opened by the End User Provision of a Temporary Device to the End User in Place of the Faulty Hardware Provision of a Permanent Replacement Device to the End User for the Faulty Hardware Checking Inventory for a Device That Can Replace the Faulty Hardware for the End User Delivery of the Repaired Device to the End User and Closure of the Ticket in the System Performing Necessary Setups to Make the Repaired Hardware Ready for Use Reviewing the Reason for the Assignment Process of the Ticket in the System Performing the Requested Access or Configuration Test for the Firewall Request and Closing the Ticket Logging Firewall Requests into the System Implementation of the Solution Process for the Error Resolution of the Error Working with Relevant Teams to Find a Permanent Solution to the Error Escalating the Error to the Relevant Team via Communication Tools Planning Work to Resolve the Identified Error Detection in the System that Sales Transfers from Domestic and International Stores Have Stopped Analysis of the Stoppage of Sales Transfers from Domestic and International Stores Specific Competencies:Ability to work in a multinational/multicultural environment Knowledge in Pyhton and AIExcellent troubleshooting skills Microsoft Office user,Excellent customer service and interpersonal skills Ability to think logically and work within a team environment Team player and strong in communication Must be applied with English resume for evaluation process.

Company Description Audiolab is an Audio Production house and entertainment service with over 15 years of experience in the music scene. Founded on loyalty and a passion for music, our services cater to special occasions, events, and heavy-hitter brands. Our goal is to create memorable experiences for our clients and their guests by providing top-notch music services.<br>Responsibilities Software installation, configuration, maintenance, and administration. Ensure optimal system performance and seamless operation. Provide technical support and customer service. Troubleshoot and resolve hardware, software, and network issues. Support the smooth and reliable operation of audio production systems.<br>Qualifications Good knowledge of Microsoft Windows operating systems and computer hardware. Proficiency in Microsoft Office, particularly Excel. Strong customer service and communication skills. Excellent troubleshooting and problem-solving abilities. Ability to work under pressure and manage multiple tasks effectively. Basic understanding of software installation, configuration, and maintenance. Familiarity with audio production software and systems is an advantage.