Head Pastry Jobs in Egypt
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Company Overview:Khazna launched in 2020 with a mission to improve the financial well-being of the underbanked, who have little access to formal financial services by providing access to convenient, effective and secure smartphone-based financial services. Khazna has received the Central Bank of Egypt’s first prepaid card license and aims to become the go-to neobank for underbanked consumers across the Middle East. In the next phase of its journey, Khazna is looking to continue scaling up its operations in Egypt and to launch its operations in Saudi Arabia.<br>This is a fun stage in the company's lifecycle as the core foundation has been but it is still early enough to assume a ton of ownership and to help shape the future of the company and its success.<br>Job Summary:The Senior Product Manager will own and lead Khazna’s core product lines across the Egypt and Saudi applications, defining product strategy, driving customer discovery, building and managing the product roadmap, leading cross-functional collaboration to deliver impactful customer and business outcomes.<br>Key responsibilities:<br>Product strategy & roadmap. Define and own the product vision, strategy, and roadmap for Khazna's core product lines across the Egypt and Saudi apps. Translate company objectives into clear product outcomes, prioritize ruthlessly, and present your bets to leadership with conviction and clear rationale. Customer discovery & research. Lead continuous customer discovery to deeply understand Khazna's underbanked customers. Maintain a weekly customer interview cadence, run usability tests, field visits, support-ticket analysis, and synthesize learnings into opportunity solution trees that guide product decisions. Data-driven decisions. Use data to understand customer behavior, validate hypotheses, and inform product decisions throughout the cycle. Partner with the data team to surface the insights that drive prioritization and trade-offs. Market & competitive intelligence. Monitor market trends, regulatory shifts, and competitive moves. Benchmark Khazna's offering against peers, identify openings, and recommend where Khazna should compete, differentiate, or hold back. Stakeholder management. Build trusted partnerships with Marketing, Commercial, Operations, Support, Risk, Credit, and Compliance. Bring stakeholders into discovery early, surface trade-offs clearly, and drive alignment across the organization. Solution definition & design. Translate validated customer problems into clear, complete PRDs. Partner with Design on user experience and with Engineering on technical approach. Validate the riskiest assumptions through prototypes, usability tests, and data dives before solutions move into build. Go-to-market & launch. Plan and execute successful product launches. Define success metrics before shipping, partner with Marketing, Growth, Sales, Support, and Operations on rollout, and own positioning, messaging, and adoption strategy. Performance & iteration. Define and track the KPIs that matter for your product lines. Read the data, talk to users who adopted and those who didn't, and iterate quickly, killing what doesn't work and doubling down on what does. People & process leadership. Mentor mid and junior product managers, and raise the bar for product craft across the team. Continuously improve how Khazna discovers, builds and ships, treating the product cycle itself as a product worth refining.<br>Qualifications5+ years in product management, with 2+ years in fintech, lending, payments, BNPL, or cards. Bachelor's degree in Engineering, Business, Computer Science, or related field. Proven track record of launching and scaling consumer digital products. Strong understanding of the Egyptian market, customers, and regulatory environment. KSA exposure is a plus. Customer-obsessed and outcome-oriented. Fluent in Arabic and English.<br>Apply now and be part of a team that is shaping the future of finance in Egypt and Saudi Arabia!
Company Overview:<br>Khazna launched in 2020 with a mission to improve the financial well-being of the underbanked, who have little access to formal financial services by providing access to convenient, effective and secure smartphone-based financial services. Khazna has received the Central Bank of Egypt’s first prepaid card license and aims to become the go-to neobank for underbanked consumers across the Middle East. In the next phase of its journey, Khazna is looking to continue scaling up its operations in Egypt and to launch its operations in Saudi Arabia.<br>This is a fun stage in the company's lifecycle as the core foundation has been but it is still early enough to assume a ton of ownership and to help shape the future of the company and its success.<br>Job Summary:The Product Manager will support Khazna’s product lines across the Egypt and/or Saudi applications. The role involves contributing to product discovery, defining detailed product requirements, collaborating closely with cross-functional teams, and helping deliver impactful solutions that drive business and user outcomes.<br>Key responsibilities Market & competitive intelligence. Conduct market and competitive analysis for your product line. Track competitor moves, identify openings, and recommend implications for your roadmap. Stakeholder management. Partner with Marketing, Commercial, Operations, Support, Risk, Credit, and Compliance. Bring stakeholders into discovery early, surface trade-offs clearly, and drive alignment on your work. Solution definition & design. Translate validated customer problems into clear, complete PRDs. Partner with Design on user experience and with Engineering on technical approach. Validate the riskiest assumptions through prototypes, usability tests, and data dives before solutions move into build.<br>Role Progression Opportunities:The responsibilities below represent areas we expect Product Managers to progressively develop into. While prior experience in these areas is beneficial, we are committed to supporting successful candidates through coaching, mentorship, and on-the-job learning.<br>Product strategy & roadmap: Support product strategy and roadmap planning, helping translate business goals into product outcomes and prioritization decisions. Customer discovery & research: Support customer discovery efforts to better understand customers, progressively taking ownership of interviews, usability testing, field visits, and insight generation. Data-driven decisions. Leverage data to better understand customer behavior and support product decisions. Over time, develop the ability to validate hypotheses, identify insights, and partner with the data team to inform prioritization and trade-off discussions. Go-to-market & launch. Support the planning and execution of product launches. Work closely with cross-functional teams on rollout and adoption, with the opportunity to take full ownership of launch strategy and execution as you grow in the role. Performance & iteration. Track the KPIs that matter for your product line. Read the data, talk to users who adopted and those who didn't, and iterate quickly, killing what doesn't work and doubling down on what does.<br>Qualifications3+ years of experience in product management. Bachelor's degree in Engineering, Business, Computer Science, or related field. Proven track record of launching and shipping consumer digital products. User-centric and outcome-oriented, with a strong eye for detail. Experience in fintech, lending, payments, BNPL, or cards is a plus. Strong understanding of the Egyptian market, customers, and regulatory environment. KSA exposure is a plus. Eager to grow your discovery and data toolkit. Fluent in Arabic and English.<br>Apply now and be part of a team that is shaping the future of finance in Egypt and Saudi Arabia!
Job Title: Medical Account Manager Department: Account Management Location: Maadi ,Cairo, Egypt Employment Type: Full-time Company: AXON Health Tech <br>About AXON:AXON Health Tech is a leading healthcare technology company specializing in third-party administration (TPA) services, medical discount platforms, and digital healthcare solutions across Egypt and the MENA region. Join us and be part of shaping the future of healthcare access.<br>Job Summary AXON is looking for a proactive Account Manager to manage and grow relationships with existing corporate clients in the medical insurance and TPA sectors. The ideal candidate will focus on client retention, account growth, customer satisfaction, and identifying opportunities for upselling and cross-selling services. Key Responsibilities· Manage a portfolio of corporate accounts and maintain strong client relationships.· Act as the primary point of contact for assigned clients.· Ensure high levels of customer satisfaction and service delivery.· Identify opportunities to expand business within existing accounts.· Conduct regular meetings and business reviews with clients.· Coordinate with operations and customer service teams to resolve client issues promptly.· Prepare proposals, renewals, and account performance reports.· Monitor contract renewals and negotiate terms when required.· Achieve account growth and retention targets.· Maintain accurate account records and activities within the CRM system. Qualifications· Bachelor's degree in Business Administration, Marketing, Healthcare Management, or a related field.· 1–3 years of experience in Account Management, Corporate Sales, Medical Insurance, or TPA services.· Strong relationship management and customer service skills.· Excellent communication, presentation, and negotiation abilities.· Understanding of medical insurance products and healthcare services.· Experience dealing with corporate clients and brokers is preferred.· Proficiency in CRM systems and Microsoft Office applications. Key Competencies· Client Relationship Management· Account Growth & Retention· Communication Skills· Negotiation & Influencing· Customer Service Excellence· Problem Solving· Time Management· Results Orientation What We Offer:Competitive salary & performance bonuses Health & social insurance Opportunity to work in a fast-growing healthtech company Supportive & dynamic team culture
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<p><i><b>About Sanofi:</b></i></p><br><p>We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.</p><br><p><i><b>About the Job:</b></i></p><br><p>The Diabetes and Cardio Metabolic Sales and Customer Engagement Head holds end-to-end accountability for the management and performance of the Diabetes and Cardio Metabolic portfolio in Egypt. This role is responsible for developing and implementing a long-term commercial strategy that focuses resources on maximizing market share, achieving sales targets, and controlling OPEX through proper P&L management — all within the framework of the MCO business strategy and policies.</p><br><p>The role ensures the delivery of best-in-class Healthcare Professional (HCP) and patient journeys across the Diabetes and Cardio Metabolic therapeutic areas, driving commercial excellence and innovation in chronic disease management. The incumbent will lead the translation of Sanofi GenMed global and regional strategy into locally relevant, insight-driven execution plans that address the unique dynamics of the Egyptian healthcare landscape.</p><br><p>As a senior commercial leader, this role plays a pivotal part in shaping the competitive positioning of Sanofi's Diabetes and Cardio Metabolic portfolio, fostering a high-performance culture, and contributing strategically to the Pharma Egypt Leadership Team to drive competitiveness, transformation, and people growth.</p><br><p><b>KEY RESPONSIBILITIES</b></p><br><ul><li><p><b>Business Strategy & Execution — Diabetes and Cardio Metabolic Portfolio:</b></p><br></li><li><p>Define and achieve financial objectives including sales, profitability, and market share targets for the Diabetes and Cardio Metabolic portfolio.</p><br></li><li><p>Build and execute a business strategy fully aligned with Sanofi GenMed global and regional strategy, enriched with relevant local insights specific to chronic disease management in Egypt.</p><br></li><li><p>Develop and implement long-term business plans (3-year horizon) to maximize market share and Business Operating Income (BOI).</p><br></li><li><p>Ensure high-level portfolio management including successful product launches, pre-launch activities, and comprehensive local business case development tailored to the Diabetes and Cardio Metabolic landscape.</p><br></li><li><p>Activate business intelligence and competitive monitoring to adapt strategy to the evolving competitive environment and proactively propose growth opportunities.</p><br></li><li><p>Build Integrated Growth Plans that provide strategic market insights feeding the overall portfolio strategy.</p><br></li><li><p>Ensure proper execution of Brand Activation Plans (operational plans), including:</p><br></li><li><p>Patient and customer segmentation specific to Diabetes and Cardio Metabolic conditions</p><br></li><li><p>Optimal patient and customer pathway design, including referral pathway optimization</p><br></li><li><p>Identification and mitigation of local barriers to screening and diagnosis</p><br></li><li><p>Tailored stakeholder engagement strategies</p><br></li><li><p>Best-in-class Patient Support Programs and solutions for chronic disease management</p><br></li><li><p>Track and optimize key performance indicators including Sales, Customer Satisfaction, and Internal Engagement.</p><br></li><li><p>Apply Sanofi internal business and financial processes in management and reporting, in full alignment with Sanofi compliance guidelines.</p><br></li><li><p>Oversee and analyze relevant market performance and trends, identifying performance development opportunities.</p><br></li><li><p>Implement Customer Engagement strategy delivering high-quality customer journeys for key target customers effectively and consistently.</p><br></li></ul><p><b>2- Budget, P&L & Performance Management:</b></p><br><ul><li><p>Hold full budget and P&L ownership and responsibility for operational effectiveness within the Diabetes and Cardio Metabolic portfolio.</p><br></li><li><p>Ensure realization of budget commitments and 3-year plans.</p><br></li><li><p>Provide input and propositions to the Commercial Head on business needs for cross-resourcing and budgeting.</p><br></li><li><p>Oversee overall operations results, financial data, sales data, and other metrics to evaluate whether business objectives are met and adjust tactics accordingly.</p><br></li><li><p>Constantly review resource allocation to optimize P&L, meet Sales and BOI targets, and capture business opportunities.</p><br></li><li><p>Drive operational excellence and cost efficiency while maintaining quality of execution.</p><br></li></ul><p><b>3- Key Stakeholders' Engagement</b></p><br><ul><li><p>Collaborate cross-functionally (Medical, Market Access, Public Affairs, Communication, Finance, GTMC, TRM, Supply Chain) to define a broad stakeholder engagement strategy.</p><br></li><li><p>Understand how stakeholders impact each other within the healthcare ecosystem — including COEs, KOLs, HCPs, DOLs, scientific societies, PAGs, policy makers, and payers — and tailor engagement approaches to their level of maturity.</p><br></li><li><p>Define innovative business models and partnerships with key external stakeholders to drive business growth.</p><br></li><li><p>Ensure a seamless patient experience from pre-screening to post-treatment in Diabetes and Cardio Metabolic care.</p><br></li><li><p>Contribute strategically to Pharma Egypt Leadership Team discussions to increase competitiveness, transformation, and people growth.</p><br></li><li><p>Serve as an active member of the Pharma Country Operational Committee.</p><br></li></ul><p><b>4- People & Organization Leadership</b></p><br><ul><li><p>Lead a best-in-class local Commercial team that transforms paradigms and enhances agile mindset to deliver business objectives while maintaining high performance levels.</p><br></li><li><p>Manage team performance through setting and reviewing priorities aligned with business objectives.</p><br></li><li><p>Provide appropriate and timely feedback on performance and coach team members to achieve their goals.</p><br></li><li><p>Support professional and career development by identifying skills and competencies needed for current and prospective roles, and provide opportunities to learn and practice new skills.</p><br></li><li><p>Build a motivated and engaged team through formal and informal recognition, regular communications, and encouragement of cooperation between individuals and teams.</p><br></li><li><p>Secure effective Talent Management processes across customer-facing teams in line with Sanofi's Talent Management approach.</p><br></li><li><p>Drive talent performance objectively and develop solid succession plans.</p><br></li><li><p>Foster diversity, equity, and inclusion within the team.</p><br></li></ul><p><br><b>5- New Ways of Working & Agile Transformation</b></p><br><ul><li><p>Champion and model new ways of working toward a more empowered, autonomous, and accountable organization.</p><br></li><li><p>Apply Agile methodology, Space to Lead principles, and Volcano approach in day-to-day transversal cooperation — including project mode, squads, thoughtful risk-taking, and simplification opportunities.</p><br></li><li><p>Be outcome-focused, not process-oriented: prioritize based on value creation for customers.</p><br></li><li><p>Transform decision-making processes to be more customer-centric, involving field force and customer-facing teams in a bottom-up approach.</p><br></li><li><p>Adopt a "good enough" approach to respond to customer needs with a first prototype (Minimum Viable Product) and iterate over time.</p><br></li><li><p>Champion innovation and experimentation within compliance boundaries.</p><br></li><li><p>Drive digital transformation and omnichannel engagement excellence across the portfolio.</p><br></li></ul><p><b>6- Health Safety and Environment Responsibilities</b></p><br><ul><li><p>Care for his/her own safety and wellbeing and the safety of others, and co-operate with the company to ensure a safe place of work.</p><br></li><li><p>Support and conform to Company HSE rules and procedures to ensure a safe, healthy, and pollution-free work environment.</p><br></li><li><p>Engage the HSE department in related activities (where applicable) and ensure work performed follows local HSE regulations, Corporate HSE Policy and key requirements.</p><br></li><li><p>Demonstrate commitment to HSE through active involvement in related programs and campaigns.</p><br></li><li><p>Follow HSE guidelines and take all necessary measures to effectively implement the HSE action plan (PASS) in work area and activities.</p><br></li><li><p>Promote and follow HSE rules and act responsibly to protect yourself and others from injury and ill health conditions.</p><br></li><li><p>Follow the company's road safety program.</p><br></li><li><p>Attend HSE training.</p><br></li><li><p>Report all accidents/incidents (if any) to the HSE Manager and investigate within the area of responsibility.</p><br></li><li><p>Thoroughly read all HSE instructions, procedures, policies issued by the Company, and comply with its requirements.</p><br></li></ul><p><b>7- Compliance & Ethics</b></p><br><ul><li><p>Respect corporate commitments and compliance guidelines as well as local regulations at all times.</p><br></li><li><p>Guarantee that all activities, operations, and procedures at franchise level are carried out in compliance with local regulations, laws governing business operations, and corporate policies — in order to avoid conflict with official/legal authorities and loss of public reputation.</p><br></li><li><p>Manage Health, Safety, and Environment (HSE) issues with the support of the local HSE team.</p><br></li><li><p>Act as a role model of ethics and business integrity.</p><br></li><li><p>Ensure all promotional activities comply with pharmaceutical industry codes and standards.</p><br></li><li><p>Maintain the highest standards of transparency in interactions with healthcare professionals and institutions.</p><br></li></ul><p><b>8- Other Responsibilities</b></p><br><ul><li><p>Perform other duties as assigned by the Commercial Head Egypt.</p><br></li><li><p>Respect company values, code of ethics, and social charter.</p><br></li><li><p>Respect the personal data protection charter and applicable GDPR requirements.</p><br></li><li><p>Contribute to corporate initiatives and transformation programs as required.</p><br></li></ul><p><i><b>About You:</b></i></p><br><p><b>Education</b></p><br><ul><li><p>Bachelor's degree in Pharmacy, Business Administration, Marketing, or a related scientific/business field (required).</p><br></li><li><p>MBA or equivalent postgraduate qualification in Marketing/Business Management is a strong asset.</p><br></li></ul><p><b>Professional Experience</b></p><br><ul><li><p>Minimum 10 years of pharmaceutical industry experience in Commercial or customer-facing roles.</p><br></li><li><p>Demonstrated expertise in Sales planning, Omnichannel strategy, Marketing, and leading Sales teams with a strong focus on patient-centric initiatives.</p><br></li><li><p>Proven successful P&L ownership accountability with demonstrated financial acumen.</p><br></li><li><p>Proven experience in successfully driving commercial launch strategy for innovative products requiring monitoring/screening and/or strong disease area shaping.</p><br></li><li><p>Experience in Diabetes and/or Cardio Metabolic therapeutic areas highly preferred.</p><br></li><li><p>Deep understanding of the Egyptian healthcare system, reimbursement landscape, and regulatory environment.</p><br></li><li><p>Experience working in matrix organizations and managing cross-functional teams.</p><br></li></ul><p><b>Technical & Functional Skills</b></p><br><ul><li><p>Strong command of market data analytics and competitive intelligence tools for market sizing, trend analysis, and opportunity identification.</p><br></li><li><p>Financial acumen: proven ability to build, analyze, and present forecasts, budgets, P&L reports, and BOI targets.</p><br></li><li><p>Skilled in developing and executing Brand Activation Plans, including segmentation, positioning, and targeting.</p><br></li><li><p>Familiarity with digital marketing and omnichannel HCP engagement strategies, multi-channel content, and digital tool development.</p><br></li><li><p>Strong knowledge of promotional and non-promotional material approval processes and compliance requirements.</p><br></li><li><p>Experience in talent development, succession planning, and building high-performing commercial teams.</p><br></li></ul><p><b>KEY COMPETENCIES & SKILLS</b></p><br><ul><li><p>Strategic vision (Global Thinking): ability to understand the global framework combined with local execution, with strong focus on innovation.</p><br></li><li><p>Strong business acumen with analytical skills to interpret complex data, market trends, and competitive intelligence.</p><br></li><li><p>Customer orientation: motivate teams to connect with patients and customers to understand their needs and provide value-added solutions.</p><br></li><li><p>Deep commitment to patient centricity and improving patient outcomes in Diabetes and Cardio Metabolic diseases.</p><br></li><li><p>Agile mindset: able to apply agile principles in daily activities and serve as an ambassador of this mindset across the organization.</p><br></li><li><p>Effective communication and change management skills to influence and move to action diverse stakeholders including global teams, peers, cross-functional teams, sales forces, and external stakeholders.</p><br></li><li><p>Ability to simplify and move at pace large complex programs with multiple stakeholders.</p><br></li><li><p>Self-driven, results-oriented with ambition for optimal outcomes.</p><br></li><li><p>Resilience, rigor, and reliability: maintain high standards under pressure and deliver consistent results.</p><br></li><li><p>Leadership excellence: ability to build, engage, and develop teams; delegate effectively; celebrate diversity; and drive performance.</p><br></li><li><p>High degree of business ethics, integrity, and commitment to compliance.</p><br></li></ul><p><br><b>Take the Lead Values</b></p><br><ul><li><p><b>Aim Higher:</b> Focus on what matters, set high standards and move with urgency, learning from setbacks as we go to achieve higher performance.</p><br></li><li><p><b>Act for Patients:</b> Never compromise on integrity, eliminate barriers and partner with others to go faster and further for patients.</p><br></li><li><p><b>Be Bold:</b> Take thoughtful risks, seize opportunities and think beyond what's possible to accelerate our science and drive compelling growth.</p><br></li><li><p><b>Lead Together:</b> Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging.</p><br></li></ul><p><i><b>Why choose us?</b></i></p><br><ul><li><p>Be part of a pioneering biopharma company where patient insights shape commercial strategy and drug access.</p><br></li><li><p>Lead a high-impact Diabetes and Cardio Metabolic portfolio with bold ambitions and significant upcoming launches in Egypt.</p><br></li><li><p>Work at the forefront of AI-powered science and omnichannel engagement that accelerates patient reach and improves outcomes.</p><br></li><li><p>Collaborate beyond your expertise, sparking new ideas with diverse, multidisciplinary teams across Medical, Market Access, and Commercial functions.</p><br></li><li><p>Explore bold career paths — with opportunities to grow through scientific, leadership, and cross-functional moves within Sanofi's global network.</p><br></li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Responsibilities</strong></p><p>Credit Assessment and Risk Management: Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups. Review and approve credit applications, ensuring they meet the hotel s credit policy. Analyze customer financial history and determine appropriate credit limits for each account. Regularly monitor and assess accounts to identify and mitigate potential credit risks. Accounts Receivable Management: Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time. Follow up on outstanding accounts and overdue payments to ensure timely resolution. Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt. Ensure that all payments are posted correctly and accurately in the hotel s financial systems. Credit Policy Enforcement: Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders. Monitor and enforce the hotel s credit terms, ensuring that clients credit limits and payment terms are respected. Approve or decline requests for extended credit or credit extensions in line with hotel policy. Collections and Dispute Resolution: Lead and manage the collections process, working with customers to ensure timely and full payment. Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies. Negotiate payment arrangements with clients who may be facing financial difficulties. Work with the legal department or external collections agencies when necessary to recover overdue payments. Reporting and Financial Analysis: Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management. Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process. Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported. Team Leadership and Supervision: Supervise and train the accounts receivable and credit team to ensure efficient operations. Provide guidance on credit management best practices, improving team performance and reducing errors. Foster a collaborative and effective working environment within the credit and finance departments. Internal and External Coordination: Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing. Work closely with the finance department to ensure proper cash flow management and adherence to budgets. Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues. Compliance and Documentation: Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management. Maintain accurate records of all credit agreements, transactions, and payment history. Ensure proper filing and documentation of all credit-related documents for auditing purposes.</p><p><strong>Additional Responsibilities:</strong></p><p>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p><strong>People & Culture</strong></p><p>Employee Relations Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. Recruitment Hire new Heartists in conjunction with the People & Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate. Employee Engagement and Communications Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager. Learning & Talent Development & Performance Management Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilised. For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development. Development of direct reports to give them ongoing feedback and development. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with all health and safety, fire and emergency procedures. Maintains a high standard of personal hygiene, dress, uniform, and body language. Is polite and professional in any situation where the image or regulation of the hotel is represented. Attends meetings and training as required by supervisors. Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law. Interacts with guests actively soliciting feedback.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Experience/Certificates/Education</strong></p><p>Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry. Education: A degree in Finance, Accounting, Business Administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus. Skills & Attributes: o Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms). o Strong Microsoft Excel skills for data analysis, reporting, and financial tracking. o Strong ability to analyze financial data, assess credit risks, and make informed decisions. o Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes. o Ability to manage financial records and ensure accuracy in all credit-related activities. o Ability to resolve issues related to billing, collections, and disputes effectively. o Experience in supervising and guiding a team to meet departmental objectives.</p><p><strong>Additional Information</strong></p><p>Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><p></p></section>
<p style=\"text-align:left\"><b>Job Location</b></p>CAIRO BUSINESS OFFICE<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Description</b></p><ul><li><p>The Egypt Global Security Manager is accountable for implementing and advising the security program following Global Security standards and direction. May be called upon occasionally to provide security consultation for other organizations located across the Asia-Pacific Middle East Africa (AMA) Region.</p></li><li><p>Provides consultation in identifying, developing, implementing, and maintaining security processes across various business units to reduce financial loss to the Company. Identify significant risks, design, and implement strategies and programs to prevent/reduce loss of Company assets. Achieve risk reduction through increased security awareness.</p></li><li><p>Provides advisory for Travel Security and support company travelers with guidelines on travel risks and protection especially for high-risk travel.</p></li><li><p>Previous experience in remote monitoring and remote access and ability to craft of site security solutions (access control systems, CCTV, intrusion detection alarms, etc.)</p></li><li><p>Following global mentorship, this role will coordinate and implement security operations and activities to ensure protection of executives, managers, employees, physical and proprietary assets while ensuring efficient use of personnel and equipment. Develops and ensures services in response to criminal financial loss, crimes against persons, sabotage, threats, emergencies, illegal acts, and property or environmental crimes.</p></li><li><p>Researches and deploys groundbreaking technology solutions and innovative security management techniques to provide total asset protection for Company assets.</p></li><li><p>Participates in and occasionally advises approach, deployment, and execution of investigations.</p></li><li><p>Develops close relationships with law enforcement agencies, security agencies, and private sector counterparts across the geographical region while guiding development of these same relationships for Facility Security Owners.</p></li><li><p>Briefs senior management on status of security issues. Provides leadership direction to the management and professional staff within the geographical region’s various business units.</p></li><li><p>Supports supply chain business partners in the logistics, transportation, distribution, and storage of company products and assets to ensure security standards are implemented.</p></li><li><p>Carries out periodic risk assessment to identify, evaluate and counter security threats to company personnel, Information, Infrastructure, and business operations/activities in a timely and efficient manner.</p></li><li><p>Performs other duties as assigned by Regional Security Leader relating to advisory and consulting services, security risk & site assessment, surveys and related security concerns and responses.</p></li><li><p>In addition, to the above-mentioned responsibilities, this role will also support Global Security on sophisticated or high-impact investigations and projects, as needed.</p></li><li><p>Provides direction for and completion of Asset Protection Rating assessments for the geographical region ensuring all Company facilities maintain the appropriate level of security.</p></li><li><p>Stays up-to-date on current events to assess changes to geopolitical risks and provides updates as vital.</p></li><li><p>Consults for crisis management and business continuity planning as it relates to security.</p></li><li><p>Maintains communication with Security Representatives at plants.</p></li><li><p>Takes Direction from AMA ME and Africa Security Director</p></li></ul><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Qualifications</b></p><ul><li>University Degree or equivalent 3-5 years of physical security experience, including work with CCTV and access control systems, security guard force management, site security design, security and risk assessments, supply chain security, and investigations.</li><li>Experience and fair cultural awareness MENA Fluency in English and proficiency in Arabic a must.</li><li>Niche education/certifications in Security management and physical security are desirable. Preferred law enforcement experience</li><li>Experience networking and engaging with law enforcement agencies</li><li>Creative problem solver who is outspoken and well-adapted to lead change. Knowledge of Microsoft Office software. Training and presentation skills. </li><li>Proven teamwork skills – can lead internal/external multi-functional teams and meet externally driven deadlines despite multiple priorities.</li></ul><p></p><p><span><b><u>About us</u></b> </span></p><p></p><p><span>We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide. </span></p><p></p><p><span>Visit </span><a href=\"http://www.pg.com/\" target=\"_blank\"><span>http://www.pg.com</span></a><span> to know more. </span></p><p></p><p><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor. </span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Schedule</b></p>Full time<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Number</b></p>R000158690<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Segmentation</b></p>Experienced Professionals
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Role Objectives:The Personnel Manager is accountable for the overall governance, performance, and regulatory compliance of the Personnel function across Breadfast. The role leads the Personnel team, ensuring accurate, timely, and employee-focused delivery across the employee lifecycle, including onboarding, offboarding, contract renewals, social insurance, labor-office compliance, personnel records, employee requests, attendance support, and statutory inspections. The role translates the People Operations strategy into effective operating plans, service standards, controls, and team priorities, while acting as the senior escalation point for personnel matters and partnering with relevant internal teams and government authorities to ensure compliance, data integrity, audit readiness, and continuous improvement.<br>Roles & Responsibilities:Lead, coach, and develop the Personnel team, setting clear objectives, priorities, and performance expectations. Own the Personnel operating model, KPIs, SLAs, controls, and service standards, ensuring efficient and compliant service delivery. Govern end-to-end employee lifecycle processes, including onboarding, offboarding, employee movements, contract renewals, and personnel requests. Ensure accurate and timely execution of Social Insurance and Labor Office requirements, including statutory submissions, reconciliations, inspections, and follow-up. Maintain effective relationships with government authorities and act as the senior escalation point for personnel-related matters and compliance issues. Govern personnel records and employee master data across HR systems and personnel files, ensuring accuracy, confidentiality, accessibility, and audit readiness. Oversee attendance validation and personnel inputs supporting Payroll, ensuring accurate and timely submissions and resolution of discrepancies. Review personnel reporting and dashboards, including headcount, social insurance, compliance, backlog, and service-performance reports, providing relevant insights to management. Identify operational, legal, and data risks and ensure appropriate corrective actions are implemented and escalated where required. Lead personnel process improvement and automation initiatives, ensuring effective implementation and sustainable adoption. Establish and maintain SOPs, approval matrices, quality checks, and business-continuity arrangements for critical Personnel processes. Partner with Payroll, Employee Relations, Talent Acquisition, Finance, Operations, Technology, vendors, and government authorities to ensure coordinated execution. Team capacity allocation, performance management, succession planning, and coverage plans. Personnel annual plan, budget inputs, and monthly management reporting. Social Insurance responsibilities, Forms 1, 2, and 6, monthly dues and reconciliations, authority submissions, employee printouts, as well as vehicle-license clearances. Acting as the senior Personnel representative during inspections, authority follow-ups, and escalations. Inspection readiness, including maintaining supporting records, coordinating responses, tracking observations, and formal closure of findings. Personnel-file governance, including scanning, archiving, retention, access controls, confidentiality, and document retrieval. Reconciliation and resolution of employee master-data discrepancies at source. Attendance cut-off controls and root-cause follow-up for recurring discrepancies. Automation ownership, including defining business requirements, supporting testing and system implementation, and ensuring sustainable team adoption. Maintain corrective-action plans and escalate material exposure promptly to the Head of People Operations and relevant stakeholders.<br>Required Education, Knowledge, And Skills:Bachelor's degree in Human Resources, Business Administration, Law,or a related field.8+ years of progressive experience in Personnel Operations, including at least 3 years in a managerial role leading sizable teams and high-volume operations. Expert knowledge of Egyptian Labor Law, Social Insurance regulations, Labor Office requirements, statutory forms, inspections, and employment documentation. Strong experience designing controls, KPIs, SLAs, SOPs, approval matrices, audit processes, and business-continuity plans. Strong command of HRIS/ERP and attendance systems such as Odoo and Mawared, with advanced Excel and reporting capabilities. Ability to analyze trends, reconcile complex data, identify root causes, prioritize risks, and translate findings into corrective actions. Excellent communication, negotiation, and relationship-management skills across senior leaders, employees, governmental authorities, vendors, and cross-functional teams.
A leading telecom company is seeking an experienced Head of Facilities to lead the company's facilities strategy and operations, ensuring a safe, efficient, cost-effective, and high-quality workplace environment across all sites and offices.<br><br>Key Responsibilities:<br><br>Develop and implement the overall facilities management strategy in line with the company's business objectives Lead facilities operations across corporate offices, branches, technical sites, and other company facilities Oversee building maintenance, MEP systems, utilities, security, cleaning, catering, space management, and other facility services Manage and develop relationships with external vendors, contractors, and service providers Ensure compliance with health, safety, environmental, and regulatory requirements Develop and manage the facilities budget, ensuring effective cost control and optimization Lead preventive and corrective maintenance programs to ensure business continuity and operational efficiency Oversee facility-related projects, renovations, relocations, and office expansions Establish and monitor KPIs and service-level agreements to ensure high standards of facilities services Identify opportunities for energy efficiency, sustainability, and operational cost reduction Ensure effective emergency preparedness, crisis management, and business continuity across facilities Lead, manage, and develop the facilities team to achieve operational excellence<br><br>Requirements<br><br>Bachelor's degree in Engineering, Facilities Management, Business Administration, or a related field10+ years of experience in facilities management, with proven experience in a leadership role Experience managing facilities across large-scale organizations, preferably within telecom, technology, FMCG, banking, or other multinational environments Strong experience in managing multiple sites, vendors, contractors, and facility-related projects Strong knowledge of MEP, building maintenance, HSE, security, and facility operations Proven experience in budget management, cost optimization, and contract/vendor management Strong leadership, communication, negotiation, and stakeholder management skills Excellent problem-solving and decision-making capabilities Strong knowledge of facilities management standards, regulations, and best practices
Department: Risk Management – Mortgage & Factoring Business lines<br>1- Job Purpose<br>To lead and continuously enhance the company’s comprehensive enterprise-wide riskmanagement framework within the dynamic Egyptian mortgage finance landscape andthe factoring business line. This role involves identifying, assessing, mitigating, and monitoring all categories ofrisk across the organization, ensuring alignment with business objectives, regulatory requirements, and the company's risk appetite. The head of risk will play a critical role in shaping the company's strategy by providing insightful risk analysis and ensuring a robust risk culture.<br><br>2- Duties & Responsibilities :<br>-Enterprise Risk Management (ERM) Framework: Develop, implement, and maintain a comprehensive ERM framework that covers all types of risks (credit, market, operational, liquidity, compliance, strategic, reputational, cyber, etc.) inherent in a mortgage finance business.<br>-Risk Appetite & Limits: Work with the Board and Executive Leadership to define and articulate the company's risk appetite and tolerance levels. Translate the risk appetite into practical risk limits and controls for all business units and product offerings.<br>-Risk Identification & Assessment: Establish systematic processes for proactiveidentification, measurement, and assessment of new and emerging risks, as well as ongoing monitoring of existing risk exposures.<br>-Risk Mitigation & Control: Design and implement effective risk mitigation strategies, internal controls, policies, and procedures to reduce the likelihood and impact of identified risks.<br>-Regulatory Compliance: Ensure the company's full compliance with all applicable financial regulations, laws, and guidelines issued by the Central Bank of Egypt (CBE),Financial Regulatory Authority (FRA), and other relevant authorities. Act as the primary liaison with regulatory bodies on all risk-related matters.<br>-Credit Risk Management: Oversee the development and enforcement of credit policies,underwriting standards, portfolio monitoring, and loan loss provisioning strategies to manage credit risk effectively across the mortgage portfolio.<br>-Operational Risk Management: Identify, assess, and mitigate risks associated with internalprocesses, systems, human error, and external events. Implement robust businesscontinuity and disaster recovery plans.<br>-Market & Liquidity Risk Management: Monitor and manage exposure to interest ratefluctuations, currency risks (if applicable), and ensure adequate liquidity tomeet financial obligations.<br>-Strategic Risk Management: Advise the executive team and Board on risks associated withnew business initiatives, product launches, market expansions, and changes incompetitive landscape.<br>-Risk Reporting & Communication: Develop and present clear, concise, and timely risk reports to the CEO, Board of Directors (especially the Risk Committee),and other relevant stakeholders. Foster a transparent risk culture throughout the organization.<br>-Independent Oversight: Ensure the independence of risk function and provide objectivechallenge to business lines on risk-taking activities.<br>3- Job Requirements:<br>-Bachelor’s degree in finance, Economics, Business Administration, Risk Management, or a related field, with minimum experience of 7 Years in financial service.<br>-Extensive experience specifically within the mortgage finance sector is essential, with a deep understanding of mortgage products, underwriting, and portfolio management.<br>-Strong quantitative and analytical skills, including experience with risk modeling,data analysis, and statistical methods.<br>-Deep knowledge of credit analysis, financial instruments, and regulatory requirements.<br>-Expertise in risk modeling, quantitative analysis, and statistical methods relevant to credit and market risk.<br>-Unwavering integrity, ethical conduct, and a strong commitment to corporate governance.<br>-Exceptional strategic thinking, with the ability to anticipate future risks and opportunities in the Egyptian market.<br>-Outstanding communication and presentation skills in both Arabic and English (essential for engaging with local regulators & internal teams)
Technology Strategy & Leadership Develop and own the company-wide IT and digital transformation strategy, aligned with Linah Farms' business objectives and growth plans Define a multi-year technology roadmap covering infrastructure, applications, data, and digital initiatives across all company locations Serve as a strategic advisor to the executive team on technology-enabled business opportunities, risks, and ROISet and manage the annual IT budget, including capital and operational expenditure planning Establish technology governance, policies, and standards (security, data management, vendor management, procurement) Digital Transformation Lead digital transformation initiatives across functions (farming operations, supply chain, procurement, finance, HR, sales/distribution) Identify opportunities to automate manual processes and introduce digital tools (IoT/precision agriculture technology, mobile apps, dashboards, analytics) Champion change management and user adoption for new systems and digital ways of working Partner with functional leaders to translate business needs into technology solutions IT Operations & Helpdesk Management Oversee the IT helpdesk function to ensure timely, high-quality support across all sites (farms, offices, warehouses) Define and monitor SLAs/KPIs for issue resolution, uptime, and end-user satisfaction Ensure robust IT infrastructure (network, hardware, cloud, connectivity) across geographically distributed operations Oversee cybersecurity posture, data protection, and business continuity/disaster recovery planning Software Development Lead the in-house/outsourced software development function, setting priorities, standards, and delivery practices (Agile/Scrum or similar) Oversee the design, development, and maintenance of internal tools, customer-facing applications, and integrations Ensure code quality, security, and scalability of custom-built applications Manage the balance between build vs. buy decisions for new capabilities ERP & Enterprise Systems Own the ERP strategy, implementation, optimization, and ongoing management (e.g., modules for finance, inventory, procurement, HR, production) Ensure ERP and other enterprise systems are integrated, accurate, and provide reliable data for decision-making Manage relationships with ERP vendors/implementation partners and oversee upgrades, customizations, and support contracts Drive data governance and master data management practices across systems Team Leadership & People Management Build, mentor, and lead a multidisciplinary IT team (helpdesk, developers, ERP specialists, and any future hires such as data/analytics roles) Set individual and team goals, conduct performance reviews, and support professional development Foster a culture of accountability, continuous improvement, and customer-centric service delivery Manage relationships with external vendors, contractors, and technology partners<br><br>Requirements<br><br>Bachelor's degree in Computer Science, Information systems, programming or similar discipline MBA is a plus10+ years of progressive experience in IT/technology roles, including 4+ years in a senior leadership position (Head of IT, IT Director, CTO, or similar) Proven experience leading digital transformation initiatives across multiple business functions Experience overseeing software development teams and modern development practices Experience managing IT helpdesk/support operations, including SLA management Experience in agriculture, agribusiness, manufacturing, FMCG, or a similarly operations-heavy, multi-site industry is a strong plus Hands-on experience managing ERP systems (implementation and/or optimization) — e.g., SAP, Oracle, Microsoft Dynamics, Odoo, or similar Strong strategic thinking with the ability to translate business goals into technology roadmaps Solid understanding of IT infrastructure, networks, cloud platforms, and cybersecurity fundamentals Working knowledge of software development lifecycles, methodologies, and modern architectures (cloud-native, APIs, integrations) Strong ERP domain knowledge (finance, supply chain, inventory, production modules) Excellent budget management and vendor negotiation skills Strong leadership, team-building, and stakeholder management skills — able to influence non-technical executives and operational staff alike Change management experience, particularly in driving adoption of new tools among diverse, distributed teams (including field/farm-based staff)
Role Purpose:The Head of Internal Control is responsible for designing, implementing, and overseeing the organization's internal control framework to safeguard company assets, ensure compliance with policies and regulations, improve operational efficiency, and strengthen governance across all business functions. The role provides independent assurance to the CEO on the effectiveness of internal controls, risk mitigation, and compliance processes while supporting continuous business improvement. Roles & Responsibilities: 1. Internal Control Framework Develop, implement, and maintain the organization's Internal Control Framework in line with recognized best practices. Establish company-wide internal control policies, procedures, and standards. Ensure controls are embedded into all critical business processes. 2. Risk Assessment & Control Reviews Conduct periodic risk assessments across all business units. Identify control weaknesses and recommend practical mitigation measures. Develop annual and quarterly internal control review plans based on organizational risks. Evaluate the design and operating effectiveness of key controls.3. Process Improvement Review business processes to identify operational inefficiencies and control gaps. Recommend process improvements that enhance efficiency while maintaining appropriate controls. Collaborate with process owners to implement corrective actions.4. Compliance & Governance Monitor compliance with company policies, internal procedures, and applicable regulatory requirements. Support implementation of governance initiatives across the organization. Promote a strong culture of accountability, ethics, and control awareness.<br>5. Monitoring & Reporting Prepare periodic Internal Control Reports for the CEO. Present findings, key risks, and remediation progress to executive management. Track implementation of agreed corrective actions and report overdue items.6. Coordination with Internal & External Auditors Serve as the primary liaison for matters relating to internal controls. Coordinate with Internal Audit to ensure alignment while maintaining independent responsibilities. Support external auditors by providing control documentation and evidence where required.7. Policy Management Lead the development, review, and updating of company policies and Standard Operating Procedures (SOPs). Ensure policies remain aligned with business objectives and regulatory requirements8. Fraud Prevention Strengthening fraud prevention and detection controls. Recommend preventive measures to minimize fraud risk.9. Training & Awareness Conduct awareness sessions on internal controls and compliance. Build internal control capabilities across departments. Promote a culture of continuous improvement and ownership. Key Performance Indicators (KPIs) Percentage of high-risk control gaps closed within agreed timelines. Number of recurring control deficiencies. Timely completion of annual internal control review plan. Compliance rate with company policies. Reduction in operational and financial control incidents. Percentage of corrective actions implemented on time. Quality and timeliness of reports submitted to the CEO. Stakeholder satisfaction with internal control support. Qualifications Bachelor’s degree in accounting, Finance, Business Administration, Risk Management, or a related field. Master's degree (MBA or equivalent) is preferred. Professional certifications such as CIA, CPA, ACCA, CISA, CRMA, or equivalent is highly desirable. Experience Minimum 15+ years of progressive experience in Internal Control, Internal Audit, Risk Management, Compliance, or Finance. At least 5 years in a senior leadership position. Experience in developing enterprise-wide internal control frameworks. Experience working with executive leadership and Board-level reporting is preferred. Technical Competencies Enterprise Risk Management (ERM). Corporate Governance. Financial and operational controls. Policy development and process mapping. Regulatory compliance. Data analysis and reporting. ERP systems (SAP, Oracle, Microsoft Dynamics, or similar). Advanced Microsoft Office skills. Leadership Competencies Strategic thinking. High integrity and professional ethics. Excellent analytical and problem-solving skills. Strong communication and presentation abilities. Influencing and stakeholder management. Decision-making and sound judgment. Change management. Coaching and team leadership.
<h2 class="h5">Job description</h2>
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<p><span><span><strong>Job Purpose:</strong></span></span></p><br><p><span><span><strong>Management</strong>:</span></span></p><br><ul><li><p><span><span>To Strategize, develop and implement Data Privacy/Protection Controls in coordination with stakeholders across the Organization globally.</span></span></p><br></li><li><p><span><span>To ensure compliance of the Organization with the defined policy & framework with a data driven approach</span></span></p><br></li></ul><p><span><span><strong>Execution</strong></span></span></p><br><ul><li><p><span><span>To ensure that the Privacy operations are executed effectively in a timely manner and with required quality</span></span></p><br></li><li><p><span><span>Assists in the development and implementation of Data Protection strategic initiatives. Leads all Data protection related tasks with effective monitoring and protection of information security assets.</span></span></p><br></li></ul><p><span><span>Senior Manager – Data Privacy has overall responsibility to coordinate and support the Head of Data Privacy and Protection to achieve organization’s Protection strategy and goals. </span></span></p><br><p><span><span>He/she is a T-Shaped expert with proven skills in most core capability areas of Data Protection and security: Policy, Governance, Protection Strategy & Program Management. </span></span></p><br><p><span><span>Performance evaluation of the role will be based on the positive impact on the bank in terms of Data protection posture enhancement rather than the effort put in place.</span></span></p><br><p><span><span><strong>Key Result Areas:</strong></span></span></p><br><p><span><span><strong>Policy and Documentation</strong></span></span></p><br><ul><li><p><span><span>Creation of privacy policies, strategies, and procedures that align with Mashreq bank’s business objectives and regulatory requirements.</span></span></p><br></li><li><p><span><span>Collaborate with the legal team to develop and update data protection policies, procedures, and guidelines. </span></span></p><br></li><li><p><span><span>Work with product teams to integrate privacy-by-design principles into the development lifecycle of gaming products and services. </span></span></p><br></li><li><span><span>Implementing Mashreq bank’s approach to data privacy as it applies to our internal and business practices in Asia and other geographies.</span></span></li><li><p><span><span>Collaborating with cross-functional teams to support data privacy strategies and ensuring that the policy impacted processes, practices and systems are compliant with the applicable data privacy regulations.</span></span></p><br></li></ul><p><span><span><strong>Privacy Impact Assessment</strong></span></span></p><br><ul><li><p><span><span>Conduct DPIAs to identify and mitigate risks associated with data processing activities, particularly those involving personal data. </span></span></p><br></li><li><p><span><span>Guide product teams on implementing measures to minimize privacy risks. </span></span></p><br></li><li><span><span>Document action plans to address identified privacy risks and maintain an up-to-date privacy risk register.</span></span></li></ul><p><span><span><strong>Consent Management</strong></span></span></p><br><ul><li><p><span><span>Enable universal consent management oversight</span></span></p><br></li><li><p><span><span>Ensuring consent being recorded and mapping with jurisdictional requirements</span></span></p><br></li><li><p><span><span>Migration of old consent to new preference center</span></span></p><br></li></ul><p><span><span><strong>Data Subject Rights Management</strong></span></span></p><br><ul><li><p><span><span>Develop workstream for handling Data Subject Rights</span></span></p><br></li><li><p><span><span>Periodic monitoring of the Grievance redressal mailbox</span></span></p><br></li><li><p><span><span>Ensure Request Facilitation with documentation & Response.</span></span></p><br></li><li><p><span><span>Validation of Data Subject rights form</span></span></p><br></li><li><p><span><span>Monitor closure of Dat Subject Rights request</span></span></p><br></li></ul><p><span><span><strong>Incident Management</strong></span></span></p><br><ul><li><p><span><span>Act as the point of contact for data protection incidents and breaches, coordinating response efforts and ensuring timely reporting to relevant authorities and affected individuals. </span></span></p><br></li><li><p><span><span>Ensure collaboration with cross-functional teams to investigate incidents, assess impact, and implement remediation measures. </span></span></p><br></li><li><p><span><span>Establish a procedure for ensure statutory reporting</span></span></p><br></li><li><p><span><span>Ensure establishment of responding to data principals in case of Data Breach</span></span></p><br></li></ul><p><span><span><strong>Compliance </strong></span></span></p><br><ul><li><p><span><span>Stay up to date with relevant data protection laws and regulations in India and other jurisdictions where we operate. </span></span></p><br></li><li><p><span><span>Lead our data processing activities comply with applicable laws, including but not limited to the Personal Data Protection Law (PDPL), GDPR, and other relevant regulations. </span></span></p><br></li><li><p><span><span>Conduct periodic assessments and audits to identify and address compliance risks. </span></span></p><br></li><li><span><span>Act as the point of contact for internal and external data protection audits</span></span></li><li><span><span>Lead and manage cross-functional meetings to align teams on data privacy objectives and facilitate discussions.</span></span></li><li><span><span>Exhibit strong presentation skills to convey concepts and initiatives clearly to internal and external stakeholders. </span></span></li><li><p><span><span>Lead privacy training programs for employees to build a privacy-centric culture and ensure a deep understanding of privacy practices throughout the organization.</span></span></p><br></li><li><p><span><span>Developing, implementing, and driving organization's privacy projects and strategies and managing privacy compliance programs.</span></span></p><br></li><li><p><span><span>Support across all stages of implementation including review, preparation, storage and transfer and legal readiness. </span></span></p><br></li><li><p><span><span>Regularly reviewing and evaluating compliance processes to guarantee best practice across all areas of the organization ensuring appropriate monitoring and auditing processes are effectively implemented.</span></span></p><br></li><li><p><span><span>Assisting in managing data subject requests, including requests for access, rectification, erasure, and restriction of processing.</span></span></p><br></li></ul><p><span><span><strong>General</strong></span></span></p><br><p><span><span><strong>Tools & Technologies</strong></span></span></p><br><ul><li><p><span><span>Understand the requirements of the bank and prepare a list of tools (Privacy Enhancing Technologies) required for automating privacy operation.</span></span></p><br></li><li><p><span><span>Incorporate skills sets of implementing PET operations to enhance compliance with privacy required.</span></span></p><br></li><li><p><span><span>Regularly review the effectiveness of the PET on the required privacy control.</span></span></p><br></li></ul><p><span><span><strong>Key Principles:</strong></span></span></p><br><ul><li><p><span><span>Alignment with Business Priorities: The Senior Manager - Data Protection aligns his actions and those of his departments’ with the strategic objectives of the business.</span></span></p><br></li><li><p><span><span>Ownership and Accountability: The Senior Manager - Data Protection takes full responsibility for his activities and his department’s, holding himself and his team accountable for their outcomes. </span></span></p><br></li><li><p><span><span>Driving Data Protection Maturity Enhancement: The Senior Manager - Data Protection proactively drives initiatives that enhances Data Protection Maturity. </span></span></p><br></li><li><p><span><span>Focus on Outputs and Impact: The Senior Manager - Data Protection focuses on delivering outputs that create meaningful impact such as enhanced security posture of the bank. </span></span></p><br></li><li><p><span><span>Innovation and Automation: The Senior Manager - Data Protection continuously seeks innovative solutions and automate processes for efficiency.</span></span></p><br></li><li><p><span><span>Incident readiness: The Senior Manager - Data Protection ensures the organizations’ readiness to any data breaches or other similar incidents, minimizing business and customer impact.</span></span></p><br></li></ul><p><span><span><strong>Operating Environment, Framework and Boundaries, Working Relationships:</strong></span></span></p><br><ul><li><p><span><span>Operating environment consists of all Groups across the Mashreq Bank (onshore, overseas & offshore) as well as any outsourced setups.</span></span></p><br></li><li><p><span><span>Leadership team to formalize and finalize the Data Protection framework for the Organization.</span></span></p><br></li><li><p><span><span>Discussions in Steering Committee, Governance meetings. Meetings with Senior</span></span></p><br></li><li><p><span><span>Management and Leadership team of Mashreq Bank.</span></span></p><br></li><li><p><span><span>Manage Communication with Local Regulatory bodies.</span></span></p><br></li></ul><p><span><span><strong>Problem Solving:</strong></span></span></p><br><ul><li><p><span></span></p></li></ul> </div>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the Role</h4>
<p>The Digital Marketing Manager is responsible for planning and executing a comprehensive digital marketing strategy that raises brand awareness and drives sales for the Al-Futtaim Group Real Estate & CFC brands. Reporting to the Head of Marketing, the manager will lead the digital performance management, overseeing digital channels and social media optimization. The role requires aligning strategies with the regional team and handling coordination with digital agencies, ensuring a strong digital presence and technological innovation in the real estate sector.</p>
<h4>What You Will Do</h4>
<strong>Strategy Development and Management</strong><br>
<li>Responsible for planning, developing, implementing and managing the digital marketing strategy that promotes our brand awareness and generates sales.</li>
<li>Prepare and manage the digital marketing budget.</li>
<li>Build the digital marketing road map.</li>
<li>Achieve the set digital marketing plan while aligning with annual marketing objectives.</li>
<li>Best use of budget; cost versus benefit value.</li>
<strong>Performance and Optimization</strong><br>
<li>Oversee and promote the company's digital platforms, channels and social media accounts.</li>
<li>Ensure brands are fully optimized and managed properly (SEO/SEM).</li>
<li>Monitor and evaluate competition digital work.</li>
<li>Increase the number of followers on all our social media pages.</li>
<li>Deliver regular reports on the real estate industry digital marketing activities.</li>
<li>Increase visitation, time on site and delivery of best practice agreed in digital plan.</li>
<strong>Coordination and Agency Management</strong><br>
<li>Align with the regional digital marketing team to ensure brand consistency.</li>
<li>Comply with the regional branding strategy.</li>
<li>In charge of digital agencies tenders procedures when needed.</li>
<li>Coordinate digital work with digital agencies.</li>
<li>Perform digital media buying when needed.</li>
<li>Ensure efficiency of agency campaign outcomes and savings on media buying.</li>
<strong>Team Development and Communication</strong><br>
<li>Manage and develop the digital marketing executive.</li>
<li>Assist marketing team on technical related requirements from the media agency.</li>
<li>Development of the marketing executive technically.</li>
<li>Maintain smooth daily line of communication with digital agencies.</li>
<strong>Performance Measurement and Technological Advancement</strong><br>
<li>Measure ROIs and set KPIs for digital campaigns.</li>
<li>Evaluate effectiveness of plans with ROI and delivery of KPI metrics.</li>
<li>Stay up-to-date with digital technology developments and real estate digital marketing and industry updates.</li>
<li>Introduce new technologies to our plan if and when seen needed.</li>
<h4>Required Skills to Be Successful</h4>
<li>Strong digital marketing experience and strategy development.</li>
<li>Proficiency in media buying and SEO/SEM optimization.</li>
<li>Excellent interpersonal and negotiation skills.</li>
<li>Ability to manage and develop a digital marketing team.</li>
<h4>What Qualifies You for the Role</h4>
<li>Bachelor's degree in Commerce, Arts, or a marketing-related major.</li>
<li>Minimum 5-7 years of experience in digital marketing.</li>
<li>Proficiency in MS Office and Mac.</li>
<li>Experience with media buying and digital marketing tools.</li>
<li>Skills in Adobe Photoshop and Illustrator are a plus.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
R&D Formulation Section Head<br><br>Key Responsibilities:<br><br>- Lead and manage formulation development activities for new and existing pharmaceutical products.<br>- Develop and optimize formulations in compliance with c GMP, regulatory requirements, and company quality standards.<br>- Plan, supervise, and review formulation development trials, laboratory batches, and scale-up activities.<br>- Lead technology transfer activities from R&D to production and ensure smooth transfer of processes.<br>- Evaluate and troubleshoot formulation and manufacturing-related issues and provide effective technical solutions.<br>- Coordinate with QA, QC, Production, Engineering, and Regulatory Affairs to ensure successful product development and transfer.<br>- Review and approve formulation development reports, protocols, specifications, and technical documentation.<br>- Support process optimization, validation, and continuous improvement activities.<br>- Ensure proper documentation and compliance with applicable GMP and regulatory guidelines.<br>- Lead and develop the R&D Formulation team, assigning tasks and monitoring performance and timelines.<br>- Stay updated with current pharmaceutical technologies, formulation techniques, and regulatory requirements.<br><br>Requirements:<br><br>- Bachelor’s degree in Pharmacy, Pharmaceutical Sciences, Chemistry, or related field.<br>- Minimum 8 years of relevant experience in pharmaceutical formulation and product development.<br>- Strong experience in formulation development, optimization, scale-up, and technology transfer.<br>- Good knowledge of c GMP and pharmaceutical regulatory requirements.<br>- Strong leadership, problem-solving, analytical, and project management skills.<br>- Very good command of English.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Diaspora trips to Egypt are one of the most powerful ways for supporters to experience Coptic Orphans' work firsthand, and the organization intends to grow them significantly. The Diaspora Trips Manager exists to ensure these trips are consistently delivered seamlessly, on schedule, and in line with program objectives. Because they depend on coordinated input from many departments, the role serves as the single coordination point that plans each trip end-to-end and keeps every contributing function aligned - carrying the cross-departmental load so that trips reliably achieve their purpose without straining the teams that support them. Essential Functions and Responsibilities Trip Planning & Logistics Translate the trip owner's needs into a complete trip plan including objectives, dates, itineraries, and on-the-ground schedule. Arrange the core logistics - transportation, accommodation, meals, and on-site requirements - coordinating with Facilities for vehicles and drivers (per the Corporate Vehicle Policy) and with Procurement where purchasing is involved, keeping within the approved budget. Maintain a master trip calendar and ensure all relevant stakeholders are briefed well in advance of each trip. Identify logistical risks early and build contingencies so problems are planned for before they can affect a trip. Cross-Departmental Coordination Serve as the single focal point on the Egypt side for every department contributing to a trip, keeping each one clear on what is needed and by when, and making the routine coordination calls that keep a trip moving. Coordinate the scheduling of program activities including Not Alone child home visits, Representative (Rep) meetings, Valuable Girl site visits, and others, with the respective program manager. Manage the permissions each trip requires: church permissions for clergy involvement including meetings with bishops or other church representatives through the Church Affairs function, and government permissions through the Strategic Engagement function. Bring all departmental inputs into a single coherent trip plan, track delivery against it, and escalate to the Diaspora Engagement Director where alignment, significant decisions, or trade-offs are needed. On-the-Ground Execution Act as the on-site point of contact throughout each trip, coordinating logistics in real time, keeping the day running to plan, and resolving routine issues as they arise. Keep participants clearly and promptly informed of schedules, locations, and what to expect, and respond to their needs on the ground. Keep contributing departments aligned as the trip unfolds, and escalate anything affecting safety, the schedule, or trip objectives to the Diaspora Engagement Director without delay. Hold booked vendors and suppliers - hotels, transport providers, drivers, and caterers - to what was agreed throughout the trip, addressing any shortfall and arranging alternatives on the spot. Closeout, Reporting & Continuous Improvement Close out each trip cleanly, reconcile and settle vendor accounts, and submit trip expenses in line with organizational financial policies. Maintain complete records for each trip - itineraries, vendor details, permissions, and post-trip notes - kept as a reference for future trips. Submit a trip summary report to the Diaspora Engagement Director after each trip, covering outcomes, issues encountered, and recommendations for improvement. Develop and maintain a standard trip "playbook" - templates, checklists, and SOPs for planning and delivering trips - so each trip runs consistently rather than starting from scratch. Review what worked and what didn't across trips and improve the standard process over time as the trips function scales. Travel and Working requirements Typical office environment such as walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel. Travel within Egypt may reach as much as 40% of the time, during trip periods. Working outside official hours and on weekends may be required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in a relevant field (e.g., Business Administration, Event Management, or a related discipline).</li><li>5 7 years of experience in logistics, event or program coordination, or operations, preferably in an NGO or mission-driven context.</li><li>Demonstrated ability to coordinate cross-functional work and keep multiple teams aligned without direct authority - through influence, clear communication, and reliable follow-through.</li><li>Strong organizational and planning skills, with the ability to juggle many moving parts and stay composed under pressure.</li><li>Strong written and verbal communication skills in both Arabic and English.</li><li>Familiarity with the Coptic community and church structures is a significant asset.</li><li>Proficiency in Microsoft Office; experience with project-management or scheduling tools is preferred.</li></ul><p></p></section>
Supply Chain Manager – Projects Job Details Job Title: Supply Chain Manager – Projects Seniority Level: Manager Employment Type: Full-time Workplace Type: On-site Job Location: Cairo, Egypt Company Industry: Construction / Engineering Services / Civil Engineering Job Description We are seeking an experienced Supply Chain Manager – Projects to support the Engineering Office and project teams in managing supply chain activities related to projects. The successful candidate will be responsible for ensuring the availability, procurement, sourcing, coordination, and timely delivery of materials, equipment, and project-related requirements in line with approved project specifications, budgets, schedules, and business requirements. The role will work closely with Engineering, Construction, Quantity Surveying, Project Management, Finance, and suppliers/contractors to ensure that project supply chain requirements are identified early, commercially managed, and delivered within the required timelines. The ideal candidate will have strong experience in project-based procurement and supply chain management, preferably within construction, engineering, real estate development, or other project-driven environments. Key Responsibilities Project Supply Chain Management Lead and manage supply chain activities supporting engineering and construction projects. Develop supply chain plans aligned with project requirements, priorities, budgets, and schedules. Identify project material, equipment, and procurement requirements at an early stage. Coordinate with Engineering and Construction teams to understand technical and project requirements. Ensure critical materials and equipment are sourced and delivered within required project timelines. Monitor procurement and supply activities against project schedules. Identify potential supply delays and develop mitigation and recovery plans. Maintain visibility of critical procurement and delivery milestones. Procurement & Sourcing Lead sourcing and procurement activities for project-related materials, equipment, and services. Identify, evaluate, and develop suitable suppliers and vendors. Obtain and evaluate commercial quotations and negotiate pricing and commercial terms. Ensure procurement activities are aligned with approved budgets and project requirements. Coordinate technical and commercial evaluations with Engineering, Construction, and Quantity Surveying teams. Support the preparation and issuance of purchase orders and procurement documentation. Monitor supplier performance and ensure compliance with agreed commercial and delivery terms. Project Coordination Work closely with Engineering, Construction, Quantity Surveying, Finance, and Project Management teams. Translate project requirements into clear procurement and supply requirements. Coordinate with Engineering teams regarding specifications, approved materials, quantities, and technical requirements. Coordinate with Quantity Surveying and Cost Management teams regarding budgets, quantities, and commercial requirements. Coordinate with Construction teams regarding required delivery dates and site requirements. Escalate critical supply chain risks to project and senior management. Supplier & Vendor Management Build and maintain a reliable supplier and vendor network. Evaluate supplier capabilities, capacity, pricing, quality, and delivery performance. Monitor supplier performance against agreed KPIs. Manage supplier issues, delays, quality concerns, and commercial disputes. Develop alternative suppliers for critical materials and project requirements. Conduct supplier performance reviews and recommend corrective actions where required. Logistics & Delivery Coordinate the logistics and delivery of project materials and equipment. Monitor delivery schedules and ensure materials arrive according to project requirements. Coordinate with project/site teams regarding delivery schedules and site readiness. Identify logistics constraints and potential delays affecting project execution. Ensure proper documentation and tracking of project deliveries. Cost & Commercial Management Support project cost optimization through competitive sourcing and effective negotiations. Identify cost-saving and value-engineering opportunities from a supply chain perspective. Monitor procurement costs against approved budgets. Support the evaluation of supplier quotations and commercial proposals. Track procurement commitments and forecast potential cost impacts. Work with Quantity Surveying and Finance teams to ensure accurate commercial reporting. Team & Performance Management Manage and develop the Supply Chain team supporting projects. Establish clear responsibilities, processes, and performance expectations. Establish and monitor supply chain KPIs. Monitor procurement cycle time, supplier performance, delivery performance, savings, and cost efficiency. Develop the capabilities of procurement and supply chain personnel. Drive continuous improvement in project procurement and supply chain processes. Required Qualifications & Experience Bachelor's degree in Supply Chain Management, Procurement, Business Administration, Engineering, or a related discipline. Minimum 10–15 years of professional experience in Supply Chain, Procurement, or Project Procurement. Proven experience in project-based procurement and supply chain management. Strong experience supporting construction, engineering, real estate development, infrastructure, or other project-driven environments. Proven experience managing suppliers, vendors, procurement activities, and project deliveries. Strong experience in commercial negotiation and supplier management. Experience coordinating with Engineering, Construction, Quantity Surveying, Finance, and Project Management teams. Strong understanding of procurement planning, sourcing, logistics, delivery management, and supplier performance. Strong analytical, negotiation, communication, and problem-solving skills. Preferred Experience Previous experience as Supply Chain Manager, Project Procurement Manager, Procurement Manager, Supply Chain Lead, or Procurement Head. Experience supporting multiple construction or engineering projects simultaneously. Experience managing procurement of construction materials, MEP equipment, architectural materials, finishes, equipment, and project-related services. Experience developing supplier networks and alternative sourcing strategies. Experience with ERP/procurement systems. Professional certification such as CIPS, CSCP, or equivalent is preferred. Candidate Profile The ideal candidate is a project-focused Supply Chain Manager who understands that supply chain is a critical enabler of project delivery. The candidate must be capable of working directly with Engineering and Construction teams to understand what is required, when it is required, from whom it should be sourced, at what commercial terms, and how to ensure timely delivery. The role is therefore not limited to purchasing activities. It requires strong capability in project procurement, supplier management, procurement planning, commercial negotiation, logistics coordination, and supply risk management. Experience: 10–15+ years preferred Project Procurement Experience: Mandatory Construction / Engineering Experience: Strongly preferred Supplier Management: Mandatory Commercial Negotiation: Mandatory Project Coordination: Mandatory Location: Cairo, Egypt Employment Type: Full-time Workplace: On-site
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About Bosta: <br></strong><br>
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. <br> We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br>
<br><br><p><b>Job Responsibilities:</b></p><br><strong>Annual Budget &amp; Rolling Forecast</strong><br>
Lead the annual budgeting process end-to-end .
Maintain a rolling 12-month forecast updated monthly with actuals, ensuring the forecast reflects<br>the latest operational intelligence from each business line.
Build the bridge between budget and forecast each month — quantifying variances by root cause<br>(volume, price, cost, timing, FX) and presenting clear commentary to leadership.
Own the forecast accuracy KPI and continuously improve the planning methodology to narrow the<br>gap between projection and outcome.
<strong>Financial Model & 5-Year Business Plan<br></strong><br> Maintain and evolve Bosta&#39;s integrated financial model — a multi-tab, multi-currency model<br>covering P&amp;L, balance sheet, cash flow, and unit economics across all business lines and geographies.
Ensure the model is structurally sound: modular by business line, assumption-driven, version-<br>controlled, and documented clearly enough.
Update the 5-year business plan with actual performance each quarter, recalibrating long-term<br>assumptions (market penetration, pricing trajectory, cost leverage, headcount scaling)
Run scenario analysis (bull / base / bear) for major strategic decisions — market entry, pricing<br>changes, CAPEX commitments, M&amp;A — and present the financial implications to the Head of FP&amp;A and<br>CFO.
<strong>Business Line Finance Partnership</strong><br><br>
Serve as the finance partner to business line leaders, translating their operational plans into P&L<br>impact and holding them accountable to financial targets.
Build bottoms-up revenue models for each business line
Challenge cost assumptions ensuring budgets reflect realistic unit economic
Produce monthly BL performance packs with P&amp;L waterfall analysis showing the margin walk from<br>budget to actual.
<strong>Unit Economics & Operational Metrics</strong><br> Define, calculate, and maintain the unit economics framework, across all BLs and geographies.
Track operational KPIs that drive financial outcomes
Identify inflection points where unit economics improve or deteriorate and flag them proactively <strong>Investor & Board Support</strong><br>
Prepare the financial data, charts, and commentary for board presentations, investor updates, and<br>fundraising materials.
Support data room preparation for capital events by producing clean, auditable financial summaries,<br>cohort analyses, and sensitivity tables.
Respond to ad hoc investor and board queries with speed and precision. <strong>Team Development</strong><br>
Manage and develop senior financial analysts — setting priorities, reviewing their work, and<br>ensuring they grow into independent business partners.
Build repeatable processes
Create a knowledge base so that the planning function is not person-dependent.<br>
<br><br><p><b>Job Requirments:</b></p><br><ul>
<li>6–9 years of experience in FP&amp;A, corporate finance, or management consulting, with at least 2 years<br>managing a planning or budgeting function.<br></li>
<li>Demonstrated experience building and maintaining complex, multi-tab financial models — not just<br>using them, but designing the architecture from scratch.<br></li>
<li> Strong Excel skills at an advanced level: dynamic arrays, INDEX/MATCH, scenario managers, data<br>validation, structured model layouts.<br></li>
<li>Experience with variance analysis at both the consolidated and business-line level, with the ability to<br>decompose variances into volume, price, mix, and cost drivers.<br></li>
<li>Professional certification: CMA, CFA (Level 1), or ACCA (at least one required).<br></li>
<li>Bachelor degree in Finance or Accounting</li>
</ul><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Team You Will Join You will join MetLife s Technology organization, working at the intersection of business and technology to enable large-scale delivery across multiple teams and initiatives. The team is responsible for driving predictable execution, improving flow of value, and ensuring alignment across business and technology stakeholders delivering critical digital and transformation programs. This role plays a key part in strengthening enterprise delivery capabilities and supporting MetLife s Agile and digital transformation journey.</p><p>The Opportunity The Delivery Manager is responsible for leading and coordinating large, complex delivery initiatives across multiple Agile teams, ensuring effective planning, execution, and delivery of business value. This role is essential to enabling end-to-end delivery, managing dependencies, risks, and releases, and ensuring alignment between strategy, priorities, and execution. This is an exciting opportunity to work closely with senior business and technology leaders, influence delivery outcomes at scale, and help mature Agile, DevOps, and delivery governance practices across the organization. The role has a direct impact on delivery predictability, execution discipline, and value realization. Success in This Role Requires Strong delivery leadership, excellent stakeholder management, and the ability to operate effectively in complex, fast-paced environments. You will collaborate closely with Product Management, Business Owners, System Architects, Engineering leaders, Scrum Leaders, and Product Owners in an environment where transparency, accountability, and continuous improvement are core to success.</p><p>How You ll Help Us Build a Confident Future (Key Responsibilities)</p><ul><li>Lead Lead and coordinate delivery across multiple Agile teams within a delivery train or value stream Facilitate key delivery ceremonies and execution cadences, including planning, synchronization, and reviews</li><li>Coordinate Coordinate cross-team dependencies, risks, and release readiness across the delivery landscape Facilitate system-level demos, delivery syncs, and continuous improvement workshops</li><li>Manage Manage delivery-level risks, issues, and impediments, ensuring timely escalation and resolution Ensure alignment between business priorities, roadmaps, backlogs, and delivery execution</li><li>Optimize Optimize flow of work and value delivery using delivery metrics, Kanban, and DevOps practices Identify bottlenecks, delays, and systemic delivery challenges and drive corrective actions</li><li>Coach Coach teams and leaders on Agile and Lean delivery practices, fostering a culture of ownership and accountability Support Scrum Leaders, Product Owners, and delivery teams in improving ways of working</li><li>Improve Drive continuous improvement through retrospectives, Inspect & Adapt sessions, and data-driven insights Support the adoption and maturity of Continuous Delivery and DevOps pipelines</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in computer science, or a related discipline (or equivalent experience)</li><li>12+ years of professional experience, with strong experience in delivery management or Agile delivery environments</li><li>Hands-on experience working within scaled Agile or complex delivery models</li><li>Proven experience facilitating large-scale planning and coordinating delivery across multiple teams</li></ul><h2>Required / Preferred Certifications</h2><ul><li>SAFe Scrum Master or equivalent</li><li>SAFe Release Train Engineer (RTE) certification (preferred)</li><li>SAFe Program Consultant (SPC), SAFe DevOps Practitioner (SDP), or equivalent Agile certifications are a plus</li></ul><h2>Tools, Frameworks & Ways of Working</h2><ul><li>Agile and Lean delivery frameworks (including SAFe)</li><li>Kanban and flow-based delivery metrics</li><li>DevOps and Continuous Delivery pipelines</li><li>Enterprise Agile planning and delivery tools</li></ul><h2>Additional Skills</h2><ul><li>Experience delivering in large, complex enterprise environments</li><li>Strong facilitation, communication, and senior stakeholder engagement skills</li><li>Ability to manage ambiguity, analyze patterns, and drive execution-focused solutions</li><li>Experience working with distributed and offshore teams'</li></ul><p></p></section>
The Role Level of authorization and degree of autonomy This is a manager role in the marketing organization Specialist/Technical or professional qualifications such as the CIMA or IFQ or registrations such as FCA or PRAExperience in website management Overall purpose of the role and a summary of the main responsibilities (to include decision managing and operational responsibilities) We are seeking a highly analytical and commercially focused Website Manager to own the performance, optimization, and strategic development of all BLME and Nomo websites across multiple markets and languages. This role will be responsible for driving website enhancements, managing the website roadmap, improving customer journeys, increasing organic visibility through SEO and Generative Engine Optimization (GEO), and maximising conversion performance across all products and markets. The Website Manager will work closely with Product, Marketing, CRM, Compliance, Technology, UX/UI, and external agencies to ensure our websites remain best-in-class acquisition and engagement channels whilst supporting commercial growth objectives.<br>Summary of Control Responsibilities of the Role Accessibility & Consumer Duty Works within FCA regulations Ensure compliance with WCAG 2.2 accessibility standards. Conduct regular accessibility audits and remediation programmes Ensure website content and journeys comply with Consumer Duty requirements. Partner with Compliance and Legal to maintain accurate, fair and non-misleading customer communications. Ensure all customer-facing content follows regulatory approval processes. Support audit and regulatory reviews relating to digital channels Main Duties of the Role (indicate if any are shared, if so with which role)<br>Accountable for:Website-generated leads Account opening conversion rate Organic traffic growth SEO rankings AI search visibility Customer engagement metrics Bounce rates and abandonment rates Revenue contribution from website channels<br>Website Strategy & Ownership Own the end-to-end website strategy, roadmap, and performance for all BLME and Nomo web properties Own content strategy across all websites. Coordinate multilingual content creation and localization Define and priorities website enhancements, new functionality, and customer journey improvements Own website CMS governance, release planning and content publishing processes Manage website environments, testing, deployment and change control processes Ensure website uptime, performance and platform resilience Partner with Technology to manage website vendors and platform roadmap Manage relationships with internal stakeholders, development teams, and external agencies Ensure websites comply with brand, legal, regulatory, accessibility, and security requirements Maintain governance of content, page structures, navigation, and user experience standards<br>Conversion Rate Optimization (CRO) Continuously analyze website performance and identify opportunities to improve conversion rates across all products Manage A/B testing and experimentation programes across key journeys Optimize landing pages, product pages, forms, and customer journeys to improve lead generation and account opening performance. Partner with CRM, Product, and Analytics teams to identify friction points and improve customer experience.<br>SEO & Organic Growth Own the SEO strategy across all markets and languages Develop and maintain keyword strategies aligned to business priorities and customer demand Improve technical SEO performance, site architecture, internal linking, schema implementation, and content optimization Work with product teams to create high-performing, search-led content Monitor performance against agreed targets<br>Generative Engine Optimization (GEO) & LLM Visibility Develop and execute a GEO strategy to improve visibility across AI-powered search experiences and Large Language Models (LLMs) Ensure website content, structured data, FAQs, product information, and knowledge assets are optimized for AI discoverability and citation Monitor brand presence across AI search platforms and emerging discovery channels Evaluate and implement best practices for AI search optimization Build reporting frameworks to measure AI-driven traffic, brand mentions, and visibility trends Monitor AI-generated references to Nomo and BLME. Optimize knowledge assets for AI search platforms. Support structured content strategies that improve citation accuracy. Assess emerging AI search opportunities and risks<br>Analytics & Reporting Own website dashboards and performance reporting Monitor traffic, rankings, engagement, lead generation, conversion, and customer behavior Provide actionable insights and recommendations to senior stakeholders Establish performance benchmarks and continuously optimize against targets<br><br>Key skills, experience and personal attributes required and problem solving Essential5+ years' experience in website management Strong knowledge of technical SEO, on-page SEO, and content optimization Experience managing websites within CMS platforms Strong understanding of web analytics tools including GA4, Search Console, Clarity, Ahrefs and SEO platforms Knowledge of Generative Engine Optimization (GEO) and AI search trends Experience with Tag Management and marketing technology platforms. Experience managing agencies and cross-functional stakeholders Strong understanding of website development lifecycles. Experience implementing A/B testing programmes. Experience managing digital acquisition funnels. Excellent project management and prioritization skills Strong commercial and data-driven mindset Desirable Experience within banking, fintech or financial services Experience across international and multilingual websites Familiarity with UX research, customer journey mapping, and CRO methodologies Arabic language awareness or experience working across GCC markets. Experience with Salesforce Marketing Cloud integration