CS Cart Jobs in Egypt

<ul><li><p>Support all employees by receiving, categories and disseminates calls.</p></li><li><p>Open, document and follow up cases originated from user/customer calls.</p></li><li><p>Support Network, telephone system and mobile phone push to mail issues.</p></li><li><p>Apply and document primitive customer support in both applications and infrastructure.</p></li><li><p>Handle, document and follow up different stages of issues, user incidents, equipment events and technical problems.</p></li><li><p>Generate performance reports by different functions, applications or business group with the relevant case, incident, event and problem types that help management in decision making</p></li><li><p>Build, deploy, and manage desktops and laptops hardware and software.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Educational Requirements: University degree in computer science, statistics or equivalent.</p></li></ul><ul><li><p>Special Certification or Training Required: A+ and MCSE certificates</p></li></ul><ul><li><p>Required Industry Experience: 2-4 years of experience&nbsp;</p></li></ul><ul><li><p>Technological Requirements: Good experience in PC hardware, MS Windows, and MS Office.</p></li></ul><ul><li><p>Language Requirements: Good Command of English&nbsp;</p></li></ul><p></p>

Company Description SG Group is a leading provider of aesthetic and healthcare services, focused on transforming lives through advanced medical and aesthetic solutions. The organization emphasizes innovation, clinical expertise, and patient-centered care, maintaining world-class standards across all treatments and services. A multidisciplinary team of skilled professionals uses the latest technologies to deliver surgical, non-invasive, and wellness-based treatments that enhance confidence and well-being. SG Group promotes continuous improvement, ethical practices, and a culture of excellence. Applicants joining the group will be part of a forward-thinking organization shaping the future of aesthetics and healthcare.<br>Role Description This part-time remote role as a Medical Call Center Agent involves handling inbound and outbound calls from patients and prospective clients seeking information about aesthetic and medical services. The agent will schedule and confirm appointments, provide accurate information on treatments and procedures within established guidelines, and document all interactions in the system with attention to detail. Daily responsibilities include responding to inquiries, resolving basic concerns, escalating complex medical questions to appropriate clinical staff, and ensuring a positive, professional experience in every interaction. The role also requires adherence to privacy and confidentiality standards, following call scripts and protocols, and collaborating with the wider team to support patient satisfaction and operational efficiency.<br>Qualifications<br> Customer service and support skills, including experience as Customer Service Representatives and handling Customer Support interactions. Ability to foster Customer Satisfaction through clear communication, empathy, and problem-solving. Strong Interpersonal Skills for engaging respectfully and professionally with diverse patients and team members. Computer Literacy, including proficiency with call center software, electronic records, and basic office applications. Prior experience in a medical or healthcare call center, clinic, or related environment is preferred. Knowledge of basic medical and aesthetic terminology or willingness to learn quickly. Strong organizational skills, attention to detail, and ability to manage multiple calls and tasks efficiently in a remote setting. Reliable internet connection and a quiet, professional workspace suitable for remote call handling. High school diploma or equivalent; additional training or coursework in healthcare, communications, or customer service is an advantage.

Company Description Alorica is a global customer experience (CX) provider focused on creating customers for life by designing interactions that elevate client brands. As a full-service CX partner, Alorica combines proven performance, specialized industry expertise, and advanced technologies to deliver measurable results. The company is known for pioneering new approaches to customer experience, challenging convention while maintaining strong client relationships and a commitment to integrity and authenticity. With 100,000 professionals across 17 countries, Alorica serves more than 250 brands in over 75 languages. Candidates joining Alorica become part of a curious, creative, and connected team dedicated to delivering outstanding customer experiences. Role Description This is a full-time, on-site Airlines Customer Support | English Account role based in Giza. The role involves handling inbound customer inquiries related to airline bookings, reservations, flight changes, check-in issues, baggage concerns, and travel policies, primarily in English. The team member will provide clear, accurate information, resolve problems efficiently, and ensure a positive customer experience in line with airline and Alorica standards. Daily tasks include responding via phone, email, or chat, documenting interactions, following escalation procedures, and meeting performance metrics such as quality, accuracy, and customer satisfaction. The role may also involve offering relevant travel-related services or upgrades, adhering to compliance and security guidelines, and collaborating with colleagues and supervisors to continuously improve service processes. Qualifications Strong Communication skills, including fluent English speaking and writing, with the ability to simplify complex information for customers. Proficient Customer Service skills, demonstrating empathy, patience, active listening, and a solution-oriented approach to diverse customer needs. Basic understanding of Airlines and Aviation concepts, such as reservations, ticketing, fare rules, schedules, and baggage policies, or willingness to learn. Sales and upselling skills to confidently present additional services, upgrades, or relevant offers while maintaining customer trust. Ability to work on-site in Giza and be flexible with shifts, including evenings, weekends, and holidays as required by airline operations. Comfort with using computer systems, CRM tools, and multiple screens while handling real-time customer interactions. Previous experience in contact centers, travel, airlines, or hospitality is an advantage but not mandatory. High school diploma or equivalent; further education in tourism, aviation, or related fields is a plus.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are an innovative technology company specializing in data, analytics, and infrastructure intelligence solutions. Our team builds scalable software and geospatial tools that help organizations manage assets, improve operations, and make informed decisions. We offer a collaborative, growth-oriented environment where technology and real-world impact intersect.</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Roads and pavement experience are preferable</li><li>Proficient computer skills</li><li>Ability to maintain focus and complete tasks assigned</li><li>Extreme attention to detail</li><li>Ability to work with minimal supervision</li><li>Ability to work as part of a small team</li></ul><p><br></p></div>

Nurse Case Manager Department Job Title: Nurse Case Manager Department: Patient Support Programs Location: Remote Travel: 0% Calian Manager: Program Manager Education: College or University Level: Junior, Intermediate, Senior Status: Full-Time or Part-Time Summary of Position: The Nurse Case Manager (NCM) is responsible for managing all aspects of the reimbursement environment and program support for assigned physicians in each geographical area. An expert in regional government payer policies and procedures, the NCM supports the regional needs of the client and works directly with the in-house team to facilitate the enrolment, reimbursement, and scheduling process to ensure patients have easy access to their prescribed therapy. The individual also assists the physicians in assessing the needs of each patient resulting in increased patient program enrollment and improved patient outcomes Accountabilities • Customizes program elements to meet the needs of assigned prescribing physicians. • Reviews patient status and assists the prescribing physician to complete patient enrolment, prepare Special Authorization (SA) petitions for public or private coverage by auditing patient charts, assessing previous therapies and tests to complete the SA. • Completes all relevant reports (program specific reports, expenses, etc.) as per specified timelines and as per required standards • Welcomes each patient to the program and captures required patient information. • Provides therapy guidelines for patients and physicians. Proactively helps resolve client issues with regards to assigned physicians. • Ensures patient services are coordinated and tracked, according to KPI’s, resulting in expedited access to therapy. • Coordinates private and public coverage activity directly with insurers following program Standard Operating Procedures. • Follow up with patients regarding the outcome of reimbursement navigation. • Provide information and navigate patient through financial assistance. • Identifies obstacles to obtaining coverage and channels this information to the Associate Program Manager • Participate in scheduled Key Opinion Leader (KOL) physician meetings with Sales Representatives. • Develops strong working relationships with physicians and physician office staff, providing additional office support to ensure smooth maintenance of patients enrolled in the program as needed. • Provides service presentation to KOL physicians in collaboration with the Sales Representatives on new program initiatives. • Acts a liaison and provides ongoing feedback to the Patient Assistance Program based on observations in the field and feedback from customers as it pertains to quality of services, training, and other areas of importance. • Maintain ongoing communication with Program Manager, physicians, physician office staff, client representatives, patients and nursing team as requires. Competencies: • Proven track record of leadership abilities, demonstrating proactiveness in identifying customer needs and ownership in executing solutions. • Strong communication and interpersonal skills. • Ability to develop professional relationships effectively with external customers and internal associates. • Organizational skills that demonstrate ability to prioritize and manage deliverables, and to effectively navigate within a matrix organization. • Ability to establish and encourage patient autonomy. • Ability to manage challenging patient situations with empathy and patience. • Ability to understand and apply medical and/or business knowledge to all aspects of role while complying with professional and ethical standards of practice. • Computer skills (Word/Excel). Qualifications Level Junior: • College or university degree in nursing. • Holds a current and active nursing license in good standing. • Advanced English B2 & French level B2. • 1 year of case management experience preferred. • Minimum 2 years of practical clinical experience as a health care professional. • Experience and background in various therapeutic areas are an asset. • Experience in public or private third-party reimbursement arena or pharmaceutical industry in sales, managed care, or clinical support is an asset. • Background in business administration (pharmaceutical), sales and marketing an asset. • Knowledge of private and public reimbursement structure, systems, and process is an asset. • Experience with reimbursement navigation, special authorization, appeals process and conducting field-based reimbursement support and consultation is an asset; Qualifications Level Intermediate: • College or university degree in nursing. • Holds a current and active nursing license in good standing. • Advanced English. • 1-2 years of case management experience preferred. • 2-3 years of practical clinical experience as a health care professional. • Experience and background in various therapeutic areas are an asset. • Experience in public or private third-party reimbursement arena or pharmaceutical industry in sales, managed care, or clinical support is an asset. • Background in business administration (pharmaceutical), sales and marketing an asset. • Knowledge of private and public reimbursement structure, systems, and process is an asset. • Experience with reimbursement navigation, special authorization, appeals process and conducting field-based reimbursement support and consultation is an asset; Qualifications Level Senior: • College or university degree in nursing. • Holds a current and active nursing license in good standing with applicable province • Advanced English. • 2+ years of case management experience preferred. • 3+ years of practical clinical experience as a health care professional. • Experience and background in various therapeutic areas are an asset. • Experience in public or private third-party reimbursement arena or pharmaceutical industry in sales, managed care, or clinical support is an asset. • Background in business administration (pharmaceutical), sales and marketing an asset. • Knowledge of private and public reimbursement structure, systems, and process is an asset. • Experience with reimbursement navigation, special authorization, appeals process and conducting field-based reimbursement support and consultation is an asset; Working Conditions and / or Job Requirements: • Must possess mobility to use standard office equipment, including a computer (finite movements such as typing), telephoning and other office functions. • Requires mental stamina to maintain attention to detail despite interruptions, and vision to read printed materials and a computer screen. Direct Reports: • None

Job Title: Nurse Case Manager Department: Patient Support Programs Location: Remote Travel: 0%Calian Manager: Program Manager Education: College or University Level: Junior, Intermediate, Senior Status: Full-Time or Part-Time Summary of Position:The Nurse Case Manager (NCM) is responsible for managing all aspects of thereimbursement environment and program support for assigned physicians in eachgeographical area. An expert in regional government payer policies and procedures, the NCMsupports the regional needs of the client and works directly with the in-house team tofacilitate the enrolment, reimbursement, and scheduling process to ensure patients haveeasy access to their prescribed therapy. The individual also assists the physicians inassessing the needs of each patient resulting in increased patient program enrollment andimproved patient outcomes<br>Accountabilities • Customizes program elements to meet the needs of assigned prescribing physicians. • Reviews patient status and assists the prescribing physician to complete patient enrolment, prepare Special Authorization (SA) petitions for public or private coverage by auditing patient charts, assessing previous therapies and tests to complete the SA. • Completes all relevant reports (program specific reports, expenses, etc.) as per specified timelines and as per required standards • Welcomes each patient to the program and captures required patient information. • Provides therapy guidelines for patients and physicians. Proactively helps resolve client issues with regards to assigned physicians. • Ensures patient services are coordinated and tracked, according to KPI’s, resulting in expedited access to therapy. • Coordinates private and public coverage activity directly with insurers following program Standard Operating Procedures. • Follow up with patients regarding the outcome of reimbursement navigation.• Provide information and navigate patient through financial assistance. • Identifies obstacles to obtaining coverage and channels this information to the Associate Program Manager • Participate in scheduled Key Opinion Leader (KOL) physician meetings with Sales Representatives. • Develops strong working relationships with physicians and physician office staff, providing additional office support to ensure smooth maintenance of patients enrolled in the program as needed. • Provides service presentation to KOL physicians in collaboration with the Sales Representatives on new program initiatives. • Acts a liaison and provides ongoing feedback to the Patient Assistance Program based on observations in the field and feedback from customers as it pertains to quality of services, training, and other areas of importance. • Maintain ongoing communication with Program Manager, physicians, physician office staff, client representatives, patients and nursing team as requires. Competencies:• Proven track record of leadership abilities, demonstrating proactiveness inidentifying customer needs and ownership in executing solutions.• Strong communication and interpersonal skills.• Ability to develop professional relationships effectively with external customers andinternal associates.• Organizational skills that demonstrate ability to prioritize and manage deliverables,and to effectively navigate within a matrix organization.• Ability to establish and encourage patient autonomy.• Ability to manage challenging patient situations with empathy and patience.• Ability to understand and apply medical and/or business knowledge to all aspects ofrole while complying with professional and ethical standards of practice.• Computer skills (Word/Excel).<br><br>Qualifications Level Junior: • College or university degree in nursing. • Holds a current and active nursing license in good standing. • Advanced English. • 1 year of case management experience preferred. • Minimum 2 years of practical clinical experience as a health care professional. • Experience and background in various therapeutic areas are an asset. • Experience in public or private third-party reimbursement arena or pharmaceutical industry in sales, managed care, or clinical support is an asset. • Background in business administration (pharmaceutical), sales and marketing an asset. • Knowledge of private and public reimbursement structure, systems, and process is an asset. • Experience with reimbursement navigation, special authorization, appeals process and conducting field-based reimbursement support and consultation is an asset;Qualifications Level Intermediate:• College or university degree in nursing.• Holds a current and active nursing license in good standing.• Advanced English.• 1-2 years of case management experience preferred.• 2-3 years of practical clinical experience as a health care professional.• Experience and background in various therapeutic areas are an asset.• Experience in public or private third-party reimbursement arena or pharmaceutical industry in sales, managed care, or clinical support is an asset. • Background in business administration (pharmaceutical), sales and marketing an asset. • Knowledge of private and public reimbursement structure, systems, and process is an asset. • Experience with reimbursement navigation, special authorization, appeals process and conducting field-based reimbursement support and consultation is an asset;Qualifications Level Senior:• College or university degree in nursing.• Holds a current and active nursing license in good standing with applicable province• Advanced English.• 2+ years of case management experience preferred.• 3+ years of practical clinical experience as a health care professional.• Experience and background in various therapeutic areas are an asset.• Experience in public or private third-party reimbursement arena or pharmaceuticalindustry in sales, managed care, or clinical support is an asset.• Background in business administration (pharmaceutical), sales and marketing anasset.• Knowledge of private and public reimbursement structure, systems, and process is anasset.• Experience with reimbursement navigation, special authorization, appeals processand conducting field-based reimbursement support and consultation is an asset;<br>Working Conditions and / or Job Requirements:• Must possess mobility to use standard office equipment, including a computer (finitemovements such as typing), telephoning and other office functions.• Requires mental stamina to maintain attention to detail despite interruptions, and vision to read printed materials and a computer screen. Direct Reports:• None

About World Fish<br><br>World Fish is an international research organization working to transform aquatic food systems to reduce hunger, malnutrition, and poverty. It collaborates with international, regional, and national partners to co-develop and deliver scientific innovations, evidence for policy and knowledge to enable equitable and inclusive impact for millions who depend on fish and other aquatic foods for their livelihoods and nutrition. Our work in countries advances progress on multiple 2030 Sustainable Development Goals through science and innovation, with a vision of healthy people, healthy planet and shared prosperity.<br><br>About The Project<br><br>The project, "Promoting sustainable fisheries management in the Red Sea Large Marine Ecosystem" (Red Sea Fish) is funded by the Global Environment Facility (GEF), and implemented by the Food and Agriculture Organization of the United Nations (FAO). World Fish is executing, three components of the project while the Regional Commission for Fisheries (RECOFI) is responsible for executing one component.<br><br>The project aims to strengthen regional cooperation and management for sustainable shared fisheries in the Red Sea through strengthening fisheries data and information systems, enhancing collaborative regional fisheries management in the Red Sea, improving national regulatory frameworks and institutional capacity to manage Red Sea fisheries, and improving knowledge and awareness to support sustainable fisheries management. The beneficiary countries include Djibouti, Egypt, Eritrea, Jordan, Sudan and Yemen, while Saudi Arabia will partner and engage in project activities. The project management unit will be based in Cairo, Egypt.<br><br>About The Consultancy<br><br>To support the effective implementation and operationalization of the Red Sea Fish Gender Action Plan (GAP) by ensuring that gender equality and women's empowerment are systematically mainstreamed across all project components, activities, and monitoring systems, in line with FAO and GEF gender policies:<br><br>Strengthen gender integration across project components Operationalize the Gender Action Plan (GAP) Enhance women's participation and leadership Build capacity for gender mainstreaming Strengthen gender-responsive data and M&E systems Promote inclusive knowledge sharing and outreach<br><br>Scope of Work and Deliverables <br><br>The Gender Consultant will undertake the following tasks:<br><br>Review and operationalize the Gender Action Plan (GAP). Review the integration of gender consideration across project components, and outputs. Support the development of an M&E framework to ensure it is gender responsive. Support the development the knowledge management, learning and communications plan to ensure it is gender-sensitive with messaging targeted to include women Coordinating/liaising with stakeholders to ensure the participation and leadership of women in project activities, including through the communication of the Gender Action Plan to project stakeholders Strengthening gender-responsive data systems in fisheries information systems Support the incorporation of gender-responsive approaches into national and regional fisheries management plan Develop and deliver capacity-building programmes on gender mainstreaming to project staff, fisheries agencies, and local communities Develop gender-sensitive indicators and support integration of gender into project monitoring, reporting, and evaluation frameworks Ensure gender-balanced participation in project activities and support the active engagement of women's groups, CSOs, and community actors through gender-sensitive and gender-responsive practices Contribute to communication materials, awareness programmes, and knowledge products that promote gender equality and women's empowerment Provide technical advisory support to the CTA, PMU and partners on gender mainstreaming and support to address socio-cultural barriers to women's participation. <br><br>Expected Outputs:<br><br>Develop Inception Report with detailed methodology, workplan, and operational roadmap for implementation of the Gender Action Plan, within 4 Weeks Refine project operational Gender Action Plan and Mainstreaming Tools for integrating gender across all project components and activities Development of gender training materials and delivery of targeted training sessions for project staff, fisheries institutions, and stakeholders (with gender-disaggregated participation records) Develop Gender-sensitive indicators, tools, guidance for enumeroators, for sex-disaggregated data collection, and inputs to project monitoring and reporting systems Strategy and documentation demonstrating enhanced participation of women in project processes (e.g., working groups, consultations,), including identification of women champions Develop Gender-sensitive communication/knowledge products (e.g., case studies or briefs) and a final report summarizing achievements, lessons learned, and recommendations<br><br>Requirements<br><br>This consultancy might be for you if you have the following skills and qualifications:<br><br>Advanced university degree (Master's or higher) in Gender Studies, Social Sciences, Rural Development Fisheries, Aquaculture, Natural Resource Management, Development Studies or related field Minimum 7-10 years of proven experience in Gender mainstreaming in development projects, working in fisheries, aquaculture, or natural resource management Integrating gender into monitoring and evaluation (M&E) systems, including indicators and sex-disaggregated data Supporting inclusive stakeholder engagement, particularly with women and community-based groups Experience working on gender activities in the region (fisheries or more broadly in agriculture) Fluency in Arabic strongly desired Demonstrated experience with GEF and/or FAO MEL systems is a strong asset. <br><br>Consultancy Duration<br><br>The duration of the contract will initially be for a 12-months period with possibility of extension, depending on funding and performance.<br><br>Evaluation and Selection<br><br>Applications will be evaluated based on the qualifications and experience of the consultant, the quality and feasibility of the proposed approach and work plan, the relevance of previous work examples and the most competitive proposal. Shortlisted candidates may be invited for an interview or request additional information before final selection. This opportunity is open for all applicants.<br><br>How To Apply<br><br>Interested consultant are invited to submit the following materials for consideration no later than 23:59 (MYT) 26 June 2026: <br><br>A brief cover letter outlining relevant experience related to this consultancy requirement A CV highlighting similar past assignments A financial proposal indicating the total cost for the task. <br><br>We will begin reviewing applications as soon as they are submitted and may make an offer before the submission deadline.<br><br>Our Gender, Diversity and Inclusion Commitment <br><br>Over 40% of World Fish staff is women with some 30 nationalities represented and contributing to its dynamic multicultural work environment. World Fish is committed to promoting a work environment where diversity and inclusion are valued and we seek to have gender balance in the organization. We aim to also seek balance across other diverse dimensions.<br><br>People in World Fish are treated equally irrespective of gender, ethnicity/race, national or social origin, disability, religion, political affiliation, age, family size, marital status or any other form of personal identity.<br><br>We are an equal opportunities employer and strongly encourage qualified women and men from developing nations to apply.

<p><br></p><p><b>Position Overview </b>We're seeking a Software Development Engineer to join our team in Cairo, Egypt. In this role, you'll be responsible for ensuring the quality and reliability of our cutting-edge IC design tools while contributing to the development of advanced AI-driven solutions. You'll work on complex projects that span multiple product areas, maintaining high standards across all platforms and deployment environments.</p><p>Key Responsibilities Design, develop, modify, and implement software for internal and external products, with a focus on exceeding customer expectations by delivering high-quality solutions on time. Develop and implement advanced agentic AI solutions within custom IC design tools to deliver exceptional customer value. Ensure the overall functional quality of released products across all required platforms and deployment environments. Design, document, and implement software solutions that may involve complex workflows or span multiple product areas. Work under general supervision on complex projects while exercising sound independent judgment.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications:</b><p>B.Sc. or M.Sc. in Computer Engineering, Computer Science, or a related field.</p><p>Strong hands-on experience in software development using C/C++, with a deep understanding of object-oriented design principles and design patterns.</p><p>Solid understanding of data structures, algorithms, and computational geometry.</p><p>Experience working with Large Language Models (LLMs) and enterprise AI applications is a plus.</p><p>Proficiency in Python is a plus.</p><p>Knowledge of Tcl.</p><p>Good understanding of the IC design flow is an asset.</p><p>Good knowledge of software development in Windows environments using Microsoft Visual Studio.</p><p>Good knowledge of Unix/Linux operating systems.</p><p>Familiarity with version control and continuous integration tools.</p><p>Excellent communication skills and a strong commitment to continuous learning.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Join our Network Infrastructure (NI) Deployment Service team as a Summer Trainee at the Egypt Hub, where you will support remote deployment activities across the MEA region. This role offers direct collaboration with the MEA NI Customer Delivery team to ensure seamless service delivery, alongside coordination with PLM, Practice, and Site Engineering Service teams within our Global Deployment organization. You will primarily assist in the deployment of IP, Optical, and Fixed networks. Our team innovates by leveraging AI and automation platforms to enhance delivery efficiency, achieve right-first-time execution, and ensure an exceptional customer experience. We are also deeply committed to sustainable delivery practices, aligning with our ESG commitments to promote digital inclusion, connectivity, and empowerment within communities.</p><br><br>Responsibilities:<br><p><strong>&nbsp; &nbsp; &nbsp;You must have:&nbsp;</strong></p><br><ul><li><span>Stron</span>g understanding of Nokia's latest technologies in IP and Autonomous Networks</li><li>High level of commitment and availability during the internship set dates</li><li>Be willing to work in a flexible-hours mode, as the job demands.</li><li>Priority to become one of our colleagues and join one of Nokia's permanent positions<br>&nbsp;<br>&nbsp;</li></ul><br>Qualifications:<br><ul><li><span>Preferred major in Telecommunications, Computer Engineering, or Computer Science.</span></li><li><span>Post-grads/under-graduation: Graduation year in 2025, 2026, or 2027.</span></li><li><span>GPA above 3.0 or equivalent</span></li><li><span>Strong command of the English language</span></li><li><span>French language </span><i>(+ value-added)</i></li><li><span>Strong interpersonal skills</span></li><li><span>Knowledge of networking technologies (e.g., TCP/IP, BGP, OSPF, MPLS,&nbsp;</span><br><span>VPRN, VPLS etc). </span><i>(+ value-added)</i></li><li><span>Knowledge of coding, Python, or similar. </span><i>(+ value-added)</i></li><li><span>Network management protocols awareness. </span><i>(+ value-added)</i></li><li><span>knowledge of REST API design, and cloud? Based solutions are an advantage.</span></li><li><span>Excellent communication and teamwork skills</span><br>&nbsp;<br>&nbsp;</li></ul> </div>

<p><strong>Unleash the wonders of science!</strong> We are seeking a passionate and dynamic <strong>Science Teacher</strong> to inspire the next generation of innovators and critical thinkers in <strong>Cairo, Egypt</strong>. This is an incredible opportunity to shape young minds in a vibrant and engaging on-site learning environment.</p><p><strong>Overview:</strong> As a Science Teacher, you will be at the forefront of delivering an exciting and comprehensive science curriculum. You will foster a love for discovery, experimentation, and scientific inquiry, guiding students through fascinating concepts and practical applications. Join our dedicated team and contribute to an educational experience that truly makes a difference.</p><ul><li><strong>Responsibilities:</strong></li><li><strong>Design and deliver engaging science lessons</strong> that cater to diverse learning styles and promote active participation.</li><li><strong>Cultivate a positive and inclusive classroom environment</strong> where every student feels empowered to explore and learn.</li><li><strong>Implement effective classroom management strategies</strong> to ensure a productive and respectful learning atmosphere.</li><li><strong>Assess student progress</strong> through various methods and provide constructive feedback to support their academic growth.</li><li><strong>Collaborate with colleagues</strong> to enhance the overall educational experience and contribute to curriculum development.</li><li><strong>Communicate effectively with parents</strong> regarding student performance and development.</li><li><strong>Integrate educational technology</strong> to enrich learning experiences and prepare students for a technologically advanced world.</li></ul><ul><li><strong>Skills & Technologies:</strong></li><li>Expertise in <strong>Science Education</strong> and curriculum delivery.</li><li>Proven ability in <strong>Classroom Management</strong> and creating an optimal learning environment.</li><li>Exceptional <strong>Communication Skills</strong>, both verbal and written.</li><li>Proficiency in <strong>Lesson Planning</strong> and <strong>Curriculum Development</strong>.</li><li>Strong capabilities in <strong>Student Engagement</strong> and fostering curiosity.</li></ul><ul><li><strong>Growth Opportunities:</strong></li><li>Advance your teaching career through continuous professional development and opportunities to take on leadership roles within the department.</li><li>Engage in workshops and training sessions to stay abreast of the latest educational methodologies and scientific advancements.</li></ul><ul><li><strong>Team & Culture:</strong></li><li>Become part of a supportive and collaborative education team committed to academic excellence and student well-being.</li><li>Our culture values innovation, mutual respect, and a shared passion for inspiring young learners.</li></ul><ul><li><strong>Impact:</strong></li><li>Directly influence students' academic success and personal development, instilling a lifelong love for science.</li><li>Contribute to building a strong educational foundation for students in Cairo, preparing them for future academic and professional endeavors.</li></ul><p><strong>Requirements</strong></p><ul><li><strong>Unleash Your Potential – We're Looking For:</strong></li><li><strong>A minimum of 3 years of dedicated teaching experience</strong>, demonstrating a proven track record of student success and engagement.</li><li><strong>Exceptional Classroom Management skills</strong>, capable of fostering an orderly, respectful, and highly productive learning environment.</li><li><strong>Outstanding Communication Skills</strong>, enabling clear, compelling interactions with students, parents, and colleagues.</li><li>A deep passion for <strong>Science Education</strong> and the ability to make complex topics accessible and exciting.</li><li>Proficiency in <strong>Curriculum Development</strong> and innovative <strong>Lesson Planning</strong>.</li><li>The ability to inspire <strong>Student Engagement</strong> and cultivate a strong sense of curiosity and inquiry.</li><li><strong>Career Level: Experienced</strong> – ready to take on significant responsibilities and contribute meaningfully from day one.</li><li><strong>Experience:</strong> 3-7 years of relevant teaching experience, showcasing growth and expertise in the field.</li></ul>

<p>We are looking to hire a Primary Science Content Developer to join us in our mission to educate the world. The successful candidate will be an integral member of a team creating primary science content that appears on our digital education platforms. A significant component of the job will be writing audience-appropriate content and identifying areas where content needs to be improved or added.</p><p>Responsibilities</p><ul><li>Write and review academic content to ensure it is developmentally suitable, well-structured, and appropriate for students learning primary science</li><li>Analyze textbooks and curricula to derive course structure and plan content</li><li>Identify topics where content needs to be added or improved to incorporate relevant and engaging materials</li><li>Review primary science content translated into Arabic to guarantee that the translated content is of high quality and meets the linguistic and cultural needs of the target learners (if applicable)</li><li>Develop assessments and learning objectives to measure student progress and work on curriculum refinement</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>An undergraduate degree or higher in science or a relevant field</li><li>Experience teaching primary science or creating educational content in this area</li><li>Strong command of both written and spoken English</li><li>Experience with EdTech products is a plus</li></ul><p>Behavioral Competencies</p><ul><li>Excellent communication skills</li><li>Excellent organization and time management skills</li><li>Adaptability, flexibility, and willingness to learn</li><li>Accuracy and attention to detail</li><li>Research skills</li><li>Ability to relate to K 12 grade students</li><li>Ability to work within a team as well as individually</li><li>Analytical thinking and problem-solving skills</li><li>Ability to produce high-quality work to meet tight deadlines</li></ul>

<p>We are on the hunt for a highly motivated and skilled <strong>System Administrator</strong> to join our dynamic Engineering team. This is a unique opportunity to blend your expertise in IT and Engineering to build, maintain, and optimize robust systems that power our cutting-edge solutions.</p><p>As a System Administrator, you'll be at the heart of our technological operations, ensuring seamless performance and continuous improvement. We foster a collaborative hybrid work environment where your contributions directly impact our success and growth. If you thrive in a challenging yet rewarding atmosphere and are eager to make a significant impact, this role is for you!</p><ul><li><p><strong>Overview:</strong> As our System Administrator, you will play a critical role in managing and maintaining our vital IT infrastructure. You'll ensure the stability, integrity, and efficient operation of the in-house information systems that support our core organizational functions. This position offers the excitement of working within a fast-paced Telecom/Technology sector, contributing to innovative software development projects.</p></li><li><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Design, install, and configure</strong> internal and cloud-based systems, ensuring optimal performance and scalability.</p></li><li><p><strong>Monitor and maintain</strong> system health, security, and performance, proactively identifying and resolving issues.</p></li><li><p><strong>Implement and manage</strong> network infrastructure, including firewalls, routers, and switches.</p></li><li><p><strong>Administer and support</strong> various operating systems, including Linux Server environments.</p></li><li><p><strong>Develop and maintain</strong> system documentation, including configurations, processes, and troubleshooting guides.</p></li><li><p><strong>Collaborate with engineering and development teams</strong> to support application deployments and infrastructure needs.</p></li><li><p><strong>Ensure data backup, recovery, and disaster recovery plans</strong> are robust and regularly tested.</p></li><li><p><strong>Manage user accounts, permissions, and access controls</strong> to maintain security standards.</p></li></ul></li><li><p><strong>Skills/Technologies:</strong> This role demands a strong foundation in <strong>Engineering</strong> and <strong>Information Technology (IT)</strong>, with a specialized focus on <strong>System Administration</strong>. You will leverage your expertise in <strong>Network Administration</strong>, <strong>Cloud Platforms</strong>, <strong>Virtualization</strong>, and <strong>Security Management</strong>. Proficiency in <strong>Scripting</strong> for automation, experience with <strong>Linux</strong> and <strong>Windows Server</strong>, and a solid understanding of <strong>Database Management</strong> are essential. Your ability to excel in <strong>Troubleshooting</strong> complex issues will be key to your success.</p></li><li><p><strong>Growth Opportunities:</strong> We are committed to your professional development. As an Experienced System Administrator, you'll have ample opportunities to deepen your technical expertise, explore new technologies, and take on increased responsibilities. We support continuous learning and career advancement within our growing Engineering and IT departments.</p></li><li><p><strong>Team/Culture:</strong> Join a vibrant and supportive team that values innovation, collaboration, and problem-solving. Our hybrid work model in Alexandria, Egypt, allows for both focused independent work and engaging team interactions. We foster a culture of mutual respect and continuous improvement, where every team member's contribution is recognized and celebrated.</p></li><li><p><strong>Impact:</strong> Your work as a System Administrator will directly impact the reliability, security, and efficiency of our entire technological ecosystem. You will be instrumental in ensuring our engineers and developers have the robust infrastructure they need to build groundbreaking products, ultimately contributing to our market leadership and customer satisfaction.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience the Thrill of Expertise:</strong></p><ul><li><p>Possess a compelling <strong>3-7 years of hands-on experience</strong> in a dedicated System Administrator role, demonstrating a proven track record of managing complex IT environments.</p></li><li><p>Be recognized as an <strong>Experienced</strong> professional, ready to tackle significant challenges and contribute immediately.</p></li></ul></li><li><p><strong>Unleash Your Technical Prowess:</strong></p><ul><li><p><strong>Mastery in System Administration:</strong> Proven ability to manage, monitor, and troubleshoot enterprise-level systems.</p></li><li><p><strong>Solid Foundation in Engineering:</strong> A deep understanding of engineering principles as they apply to IT infrastructure.</p></li><li><p><strong>Comprehensive Information Technology (IT) Acumen:</strong> Broad knowledge across various IT domains, including hardware, software, and networking.</p></li><li><p><strong>Expertise in Network Administration:</strong> Strong skills in configuring and maintaining network devices and protocols.</p></li><li><p><strong>Experience with Cloud Platforms:</strong> Practical knowledge of cloud infrastructure (e.g., AWS, Azure, Google Cloud).</p></li><li><p><strong>Proficiency in Virtualization Technologies:</strong> Experience with platforms like VMware, Hyper-V, or similar.</p></li><li><p><strong>Exceptional Troubleshooting Skills:</strong> Ability to quickly diagnose and resolve complex technical issues.</p></li><li><p><strong>Strong Security Management Capabilities:</strong> Understanding and implementation of best practices for system security.</p></li><li><p><strong>Proficiency in Scripting:</strong> Experience with scripting languages (e.g., PowerShell, Bash, Python) for automation.</p></li><li><p><strong>In-depth Knowledge of Linux and Windows Server:</strong> Strong command-line and GUI administration skills for both operating systems.</p></li><li><p><strong>Familiarity with Database Management:</strong> Understanding of database concepts and basic administration.</p></li></ul></li><li><p><strong>Education &amp; Career Aspirations:</strong> While specific educational degrees are valued, we prioritize your practical experience and demonstrated expertise. This role is designed for an individual eager to grow and excel at an <strong>Experienced</strong> career level.</p></li></ul><p></p>

Role Overview We're looking for an AI Presales Lead to bridge the gap between our AI/ML product capabilities and customer business needs. You'll be the technical and strategic voice in the sales cycle — translating complex AI solutions into clear business value for prospects and clients. Key Responsibilities Partner with sales teams to scope, design, and present AI/ML solutions tailored to client needs Lead technical discovery sessions, solution demos, and proof-of-concept (POC) engagements Develop compelling technical proposals, RFP responses, and solution architectures Act as the primary technical liaison between customers, sales, and product/engineering teams Translate business requirements into feasible AI/ML use cases and solution designs Build and maintain reusable demo assets, technical collateral, and presales frameworks Stay current on AI/ML trends, competitive landscape, and emerging technologies (LLMs, Gen AI, agentic systems, etc.) Mentor junior presales/solutions engineers and contribute to team best practices Support pricing, sizing, and commercial structuring of AI engagements Requirements10+ years of experience in presales, solutions engineering, or technical consulting, with significant exposure to AI/ML/data solutions Strong understanding of AI/ML concepts — Gen AI, LLMs, NLP, computer vision, or agentic AI systems Proven track record of leading technical sales cycles with enterprise clients Excellent presentation, communication, and stakeholder management skills Hands-on experience with cloud platforms (AWS/Azure/GCP) and AI/ML tooling Ability to translate technical concepts for both technical and non-technical audiences Experience with solution architecture, POCs, and RFP/RFI processes Nice to Have Background in software engineering or data science Industry-specific AI solution experience (finance, healthcare, retail, etc.) Prior experience building or leading a presales function

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Us<p>Future Group has been a global leader in translation, localization, and language services since 1994. With operations across North and Latin America, Asia, Europe, and MEA, we deliver high-quality, technology-enabled solutions to clients worldwide.</p><br><p>We are looking for an experienced <strong>Learning Management System (LMS) Administrator</strong> to manage, support, and continuously improve our e-learning platform and ensure a seamless learning experience for users across the organisation.</p><br>Overview<p>The LMS Administrator will be responsible for configuring and maintaining the LMS platform, managing learning content and users, supporting system integrations, resolving technical issues, and producing learning reports.</p><br><p>This role requires strong technical and organisational skills, attention to detail, and the ability to collaborate effectively with learners, instructors, managers, vendors, and internal stakeholders.</p><br>Key Responsibilities<ul><li><p>Install, configure, and maintain the LMS platform in alignment with organisational learning objectives.</p><br></li><li><p>Customise the LMS interface, branding, settings, and functionality according to business requirements.</p><br></li><li><p>Manage system upgrades, patches, and security measures to maintain platform stability and data integrity.</p><br></li><li><p>Integrate the LMS with internal systems, including HRIS, CRM, and single sign-on solutions.</p><br></li><li><p>Implement and maintain Learning Tools Interoperability (LTI) standards to support content sharing and communication with external learning platforms.</p><br></li><li><p>Configure and manage e-commerce functionality, including payment gateway setup, integration, and troubleshooting for course monetisation.</p><br></li><li><p>Upload, organise, and maintain courses, modules, quizzes, assessments, and other learning materials.</p><br></li><li><p>Categorise and tag learning content accurately and ensure it is accessible to the appropriate users.</p><br></li><li><p>Ensure learning content complies with SCORM and xAPI standards.</p><br></li><li><p>Execute approved templates for defined learning paths.</p><br></li><li><p>Create and manage user accounts, roles, permissions, registrations, enrolments, and deactivations.</p><br></li><li><p>Support user onboarding and offboarding and assign appropriate access levels to learners, instructors, and managers.</p><br></li><li><p>Set up and manage multiple LMS branches or tenants for different organisational units, regional offices, or external clients.</p><br></li><li><p>Provide first-line technical support to learners, instructors, and administrators for login, course access, and other platform-related issues.</p><br></li><li><p>Diagnose and resolve technical problems and escalate complex issues to vendors or internal IT teams when required.</p><br></li><li><p>Create and maintain user guides, FAQs, and other LMS support documentation.</p><br></li><li><p>Generate and analyse reports covering learner progress, course completion, engagement, and training effectiveness.</p><br></li><li><p>Develop customised reports based on business and stakeholder requirements.</p><br></li><li><p>Implement and monitor security measures to protect sensitive user and learning data.</p><br></li><li><p>Maintain audit trails and accurate records of learning activities.</p><br></li><li><p>Communicate system updates, incidents, and changes clearly to relevant stakeholders.</p><br></li><li><p>Gather user feedback, identify improvement opportunities, and implement platform enhancements.</p><br></li><li><p>Stay informed about emerging e-learning technologies, LMS features, and instructional design best practices.</p><br></li></ul><p>Responsibilities may change to meet our evolving business needs.</p><br>What We’re Looking For<ul><li><p>Proven experience in LMS administration, configuration, or technical support.</p><br></li><li><p>Practical knowledge of LMS user management, course administration, roles, permissions, and enrolment processes.</p><br></li><li><p>Experience managing digital learning content, courses, quizzes, assessments, and learning paths.</p><br></li><li><p>Good understanding of SCORM, xAPI, and LTI standards.</p><br></li><li><p>Familiarity with system integrations, including HRIS, CRM, SSO, APIs, and third-party learning platforms.</p><br></li><li><p>Experience creating LMS reports and analysing learner progress, completion, and engagement data.</p><br></li><li><p>Strong technical troubleshooting and problem-solving skills.</p><br></li><li><p>Understanding of user data protection, system security, audit trails, and access controls.</p><br></li><li><p>Strong organisational skills with excellent attention to detail.</p><br></li><li><p>Ability to manage multiple tasks and communicate effectively with technical and non-technical stakeholders.</p><br></li><li><p>Strong written and verbal communication skills in English.</p><br></li><li><p>A continuous-improvement mindset with a strong focus on platform stability and user experience.</p><br></li></ul>Desirable<ul><li><p>Experience configuring e-commerce functionality and payment gateways within an LMS.</p><br></li><li><p>Experience setting up and managing multiple LMS branches or tenants.</p><br></li><li><p>Familiarity with common corporate LMS platforms such as Moodle, Cornerstone, SuccessFactors Learning, or Docebo.</p><br></li><li><p>Understanding of instructional design principles and e-learning best practices.</p><br></li><li><p>Experience supporting learning platforms used across multiple regions or organisational units.</p><br></li></ul>Work Conditions<ul><li><p><strong>Model:</strong> Hybrid, with a combination of onsite and remote work.</p><br></li><li><p><strong>Working days:</strong> Monday to Friday.</p><br></li><li><p><strong>Location:</strong> Maadi.</p><br></li></ul>Benefits<ul><li><p>Competitive salary and attractive financial package.</p><br></li><li><p>Social and medical insurance.</p><br></li><li><p>Hybrid working conditions and flexible working arrangements where applicable.</p><br></li><li><p>Opportunities for professional development and career progression within a global organisation.</p><br></li></ul>Apply Today<p>If you are passionate about learning technology and creating reliable, seamless digital learning experiences, we want to hear from you.</p><br><p>Join Future Group and help us strengthen and continuously improve our global learning ecosystem. We are an equal-opportunity employer and welcome diversity across our workforce.</p><br> </div>

At Belong:Join our dynamic team at Belong, a prominent One-Stop-Shop e-commerce platform specialized in furniture and home supplies.<br>At Belong, we're dedicated to providing a unique and exceptional shopping experience, making it simpler for individuals to create a better home and living space that truly reflects their values. As a part of our team, you'll contribute to our commitment to customer obsession and delivering exceptional products and service. If you're passionate about innovation, quality, and customer satisfaction, belong is the place for you to thrive and make a lasting impact in the e-commerce landscape. Join us on this exciting journey!<br>Responsibilities:Manage B2B and B2C sales. Understand client’s vision and interpret into the suitable selection with focus on furniture, carpet, lighting, artwork and accessories. Communicate with clients online and offline, prepare financial proposals, and follow up on orders. Coordinate with production, marketing and finance departments. Develop 2D plans and mood boards when necessary.confirm orders with customers and prepare their job orders for production and sourcing.<br><br>Qualifications:Bachelor's degree in a related design field.1-4 years of sales and design experience. Excellent command of English lalanguage. Proficiency in Auto CAD and Photoshop; 3D Max is a plus. Preferred experience in the furnitureh industry. Creative with strong design and presentation skills. Initiative-driven with project management abilities. Meticulous, team player, able to work under pressure. Excellent problem-solving skills.<br><br>Location: Maadi, Cairo.

At Belong:Join our dynamic team at Belong, a prominent One-Stop-Shop e-commerce platform specialized in furniture and home supplies.<br>At Belong, we're dedicated to providing a unique and exceptional shopping experience, making it simpler for individuals to create a better home and living space that truly reflects their values. As a part of our team, you'll contribute to our commitment to customer obsession and delivering exceptional products and service. If you're passionate about innovation, quality, and customer satisfaction, belong is the place for you to thrive and make a lasting impact in the e-commerce landscape. Join us on this exciting journey!<br>Responsibilities:Manage B2B and B2C sales. Understand client’s vision and interpret into the suitable selection with focus on furniture, carpet, lighting, artwork and accessories. Communicate with clients online and offline, prepare financial proposals, and follow up on orders. Coordinate with production, marketing and finance departments. Develop 2D plans and mood boards when necessary.confirm orders with customers and prepare their job orders for production and sourcing.<br>Qualifications:Bachelor's degree in a related design field.1-4 years of sales and design experience. Excellent command of English lalanguage. Proficiency in Auto CAD and Photoshop; 3D Max is a plus. Preferred experience in the furnitureh industry. Creative with strong design and presentation skills. Initiative-driven with project management abilities. Meticulous, team player, able to work under pressure. Excellent problem-solving skills.<br>Location: Maadi, Cairo.

At Belong:Join our dynamic team at Belong, a prominent One-Stop-Shop e-commerce platform specialized in furniture and home supplies.<br>At Belong, we're dedicated to providing a unique and exceptional shopping experience, making it simpler for individuals to create a better home and living space that truly reflects their values. As a part of our team, you'll contribute to our commitment to customer obsession and delivering exceptional products and service. If you're passionate about innovation, quality, and customer satisfaction, belong is the place for you to thrive and make a lasting impact in the e-commerce landscape. Join us on this exciting journey!<br>Responsibilities:Manage B2B and B2C sales. Understand client’s vision and interpret into the suitable selection with focus on furniture, carpet, lighting, artwork and accessories. Communicate with clients online and offline, prepare financial proposals, and follow up on orders. Coordinate with production, marketing and finance departments. Develop 2D plans and mood boards when necessary.confirm orders with customers and prepare their job orders for production and sourcing.<br>Qualifications:Bachelor's degree in a related design field.1-4 years of sales and design experience. Excellent command of English lalanguage. Proficiency in Auto CAD and Photoshop; 3D Max is a plus. Preferred experience in the furnitureh industry. Creative with strong design and presentation skills. Initiative-driven with project management abilities. Meticulous, team player, able to work under pressure. Excellent problem-solving skills.<br>Location: Maadi, Cairo.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">*<p> </p><div> <p> </p> <p>Internal<span> </span> </p> </div> <br> <strong> <u>Job Purpose:</u> </strong> <p></p> <p>To lead and coach a group of top-notch customer insights analysts who are responsible to provide the bank with a better understanding of its customer base using advanced analytics techniques.</p> <p> <strong> <u>Job Description:</u> </strong> </p> <p> <strong> <u>Roles and Responsibilities</u> </strong> </p> <p>1.Help build and lead a strong Customer Insights team to deliver world-class data products</p> <p>2.Manage development of data resources, gather requirements, organize resources, and support data product launches</p> <p>3.Work with the various bank stakeholders to ensure that the Customer Insights team is focused on the most valuable analytics opportunities</p> <p>4.Collaborate with stakeholders, data engineering and others to shape a shared, data-driven strategic vision across the bank</p> <p>5.Find out patterns and analyse customer behaviour to address business problems and generate actionable insights.</p> <p>6.Creatively implement / identify appropriate measurement methodologies to understand and assess the performance of different marketing activities (e.g. campaigns, product launch...etc) and their impact on customers.</p> <p>7.Execute advanced analytics through different customer behaviour analysis techniques, to drive customer value</p> <p>8.Analyse customer data, through advanced analytics techniques, to identify trends, patterns, and causal analysis to drive business value creation</p> <p>9.Interpret and translate large and complex datasets into concise easy-to-use insights.</p> <p>10.Manage the strategic partnerships with Business and Data Engineering teams to solve business problems and identify opportunities for building ready for use data products</p> <p>11.Strategically manage the communication of results, insights and data-driven recommendations to stakeholders and executive leadership</p> <p> <strong>Policies, Processes and Procedures</strong> </p> <p>12.Implement approved department policies, processes, and procedures and monitor adherence so that work is carried out in a controlled manner</p> <p> <strong>Day-to-day Operations</strong> </p> <p>13.Implement the day-to-day operations assigned for the Analytics &amp; Data Management department to ensure compliance with the established standards and procedures</p> <p> <strong>Supervision</strong> </p> <p>14.Supervise the activities and work of subordinates to ensure that all work within a specific area is carried out in an efficient manner and in compliance with the set policies, processes and procedures</p> <p> <strong>Compliance</strong> </p> <p>15.Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">*</p><p> <strong> <u>Qualifications &amp; Experience:</u> </strong> </p> <ul> <li>Bachelor s Degree with strong academic performance in a quantitative field (Computer Science, Statistics/Mathematics, Actuarial Science, Operations Research, Industrial Engineering etc.)</li> <li>Master's or PhD Degree in a quantitative or business field is a plus</li> <li>5-8 years of previous work experience in customer insights or advanced analytics related job</li> <li>3+ years of prior leadership experience</li> <li> <p>Experience in banking industry would be a plus</p> <p> </p> </li> </ul> <p> <strong> <u>Skills:</u> </strong> <br> Highly motivated team leader with strong leadership skills<br> Excellent verbal, written communication and presentation skills<br> Good leadership and project management skills with experience in leading large projects<br> Strong quantitative analytical capabilities combined with experience in dealing with large and/or complex data<br> Advanced knowledge and hands-on experience in advanced analytics and sampling techniques <br> Fair knowledge of programming languages for statistical analysis (SQL/R/Python are preferred)<br> Excellent user of Microsoft Excel<br> Attention to detail, strong computational and critical thinking skills<br> Ability to present complex information in simple terms with clear recommendations <br> Outstanding data interpretation skills and attention to detail<br> Ability to work in a fast paced environment, adapt easily to changing situations and demonstrates flexibility in juggling priorities<br> Problem solver with a can do attitude<br> Knowledge of visualization tools (Tableau, etc...) is a plus<br> </p> <p> </p><p></p></section>

<p>www .namaait.com/en/jobs/56/project-operations-coordinator-code-pc08072026<br><br>We are seeking a highly organized and detail-oriented Project Coordinator to support the successful delivery of technology projects. In this role, you will serve as the primary link between the Project Manager and the technical team, ensuring seamless communication, effective task coordination, and timely project execution. The ideal candidate is proactive, solution-oriented, and capable of managing multiple priorities while maintaining accurate project documentation and keeping stakeholders aligned throughout the project lifecycle.</p><p></p><hr><h4><br><strong>Important:</strong> Please answer ALL the following questions in sections from Q1 to Q4</h4><p><strong><u>Answer based on your real experience whenever possible. </u>We are interested in understanding your thought process and approach rather than receiving perfect answers. Keep each answer short.</strong></p><p><br>You have been assigned to coordinate the following software project:</p><p><strong>Task: </strong>Design Mobile App</p><p><strong>Estimated Duration: </strong>2 days</p><p><strong>Depends On: </strong>-</p><p><strong>Task: </strong>Backend API</p><p><strong>Estimated Duration: </strong>4 days</p><p><strong>Depends On: </strong>-</p><p><strong>Task: </strong>Mobile App Dev</p><p><strong>Estimated Duration: </strong>6 days</p><p><strong>Depends On: </strong>Design Mobile App</p><p><strong>Task: </strong>QA Testing</p><p><strong>Estimated Duration: </strong>2 days</p><p><strong>Depends On: </strong>Backend API &amp; Mobile App Dev</p><p><strong>Task: </strong>Client Review</p><p><strong>Estimated Duration: </strong>1 days</p><p><strong>Depends On: </strong>QA Testing</p><p></p><p>Your role is to coordinate the project, monitor progress, communicate with the Project Manager, client, and development team, and ensure the project is delivered successfully.</p><ol><li><p><strong>1) Before the project starts, what information, documents, or preparations would you ask for or make to ensure the project begins successfully?</strong></p></li><li><p><strong>2) How would you monitor the project's daily progress and ensure all tasks are completed on time?</strong><br>Please explain:</p><ul><li><p>What meetings would you schedule?</p></li><li><p>What project management tools or trackers would you use?</p></li><li><p>How would you identify delays early?</p></li><li><p>How would you keep the Project Manager informed?</p></li><li><p>How would you follow up with team members without waiting until the deadline?</p></li></ul></li><li><p><strong>3) On Day 3, the Backend API developer informs you that the task will require three additional days and cannot be completed on time.</strong><br>Please explain:</p><ul><li><p>What would you do immediately?</p></li><li><p>Who would you communicate with?</p></li><li><p>How would you reduce the impact on the remaining schedule?</p></li><li><p>How would you help prevent this type of delay in future projects?</p></li></ul></li><li><p><strong>4) While working on this project, you are suddenly assigned two additional software projects. Several high-priority tasks across all three projects are due during the same week.</strong></p><ul><li><p>How would you organise your work, prioritise tasks, and ensure all projects continue progressing without losing control?</p></li></ul></li><li><p><strong>5) During development, the client requests an additional feature that was not included in the original scope and expects it to be delivered without changing the deadline.</strong></p><ul><li><p>How would you handle this situation?</p></li></ul></li><li><p><strong>6) One developer repeatedly misses deadlines and rarely updates task progress, making it difficult to track the project.</strong></p><ul><li><p>How would you deal with the team member?</p></li><li><p>How would you maintain a positive working relationship?</p></li><li><p>What documents or reports would you prepare?</p></li><li><p>What process improvements would you recommend?</p></li></ul></li><li><p><strong>7) After the project has been delivered successfully:</strong></p><ul><li><p>What project documents or reports would you prepare?</p></li><li><p>What lessons learned or process improvements would you suggest for future projects?</p></li></ul></li></ol><p></p><hr><h4>KEY RESPONSIBILITIES</h4><ul><li><p>Act as the primary communication channel between the Project Manager and technical teams.</p></li><li><p>Translate project requirements into clear, actionable tasks and coordinate their execution.</p></li><li><p>Monitor project timelines, deliverables, and milestones to ensure projects remain on schedule.</p></li><li><p>Coordinate daily activities and priorities with developers, designers, and other cross-functional</p></li><li><p>team members.</p></li><li><p>Organize project meetings, document meeting outcomes, and follow up on action items.</p></li><li><p>Maintain project plans, trackers, documentation, and progress reports.</p></li><li><p>Ensure team members have the necessary resources, information, and documentation to</p></li><li><p>perform their tasks efficiently.</p></li><li><p>Identify potential risks, bottlenecks, or delays and proactively communicate them to the Project</p></li><li><p>Manager.</p></li><li><p>Assist in preparing project status reports, client updates, and project documentation.</p></li><li><p>Support continuous improvement of project coordination processes and team collaboration.</p></li></ul><p><br></p><p></p><p><strong>Requirements</strong></p><h4></h4><ul><li><p>Bachelor's degree in Business Administration, Information Technology, Project Management, or</p></li><li><p>a related field.</p></li><li><p>2–4 years of experience in project coordination, preferably within an IT, software development,</p></li><li><p>or digital solutions company.</p></li><li><p>Strong organizational, time management, and multitasking skills.</p></li><li><p>Excellent verbal and written communication skills.</p></li><li><p>Experience with project management tools such as Jira, ClickUp, Trello, Asana, or similar</p></li><li><p>platforms.</p></li><li><p>Excellent understanding of software development processes and project lifecycles.</p></li><li><p>Proficiency in Microsoft Office and Google Workspace.</p></li><li><p>Strong attention to detail with a proactive, problem-solving mindset.</p></li><li><p>Ability to work collaboratively in a fast-paced, team-oriented environment.</p></li></ul><p></p>

About the Company<br><br>Teleperformance is a global digital business services company that delivers advanced, digitally powered services to streamline business operations for top brands. With a global scale and local presence, Teleperformance aims to support communities, clients, and the environment in meaningful and sustainable ways.<br><br>About the Role<br><br>Responsible for managing and optimizing data systems using Microsoft SQL, Python and BI tools to deliver scalable, automated BI solutions. The role involves designing data models, maintaining reporting infrastructure, and translating business needs into actionable insights. Collaborates with cross-functional teams to support decision-making through efficient data delivery and analysis.<br><br>Responsibilities<br><br>Design, develop, and maintain ETLs, stored procedures, and database objects to support reporting and data analysis. Build and manage scalable data solutions across multiple platforms, ensuring data integrity and performance. Collaborate with business stakeholders to gather requirements and deliver actionable BI solutions using SQL and Power BI. Translate business needs into technical specifications for data warehouse design and reporting automation. Monitor and optimize data processes, automation, and reporting cycles to improve efficiency and accuracy. Maintain ticketing systems and ensure timely resolution of data-related requests in line with SLAs. Support continuous improvement initiatives by analyzing trends, identifying opportunities, and contributing to PSP/DMAIC sessions. Participate in agile teams, cross-functional meetings, and change management efforts to ensure smooth data operations. Promote BI adoption and knowledge sharing across departments, acting as a strategic liaison between business and data teams. Demonstrates strong collaboration skills and readily offers mentorship and support to team members when needed.<br> Qualifications<br><br>Bachelor’s degree (or in progress) in Computer Science, Data Science, Engineering, or a related technical field. Strong proficiency in MS SQL Server (2016+), including SQL Server Data Tools, query optimization, and indexing. Solid understanding of data architecture, database management (SQL/NoSQL), and cloud platforms (e.g., AWS, Azure).<br> Required Skills<br><br>2 years+ and above experience in database analysis, reporting, and BI development using SQL, Power BI, and Excel, preferably in a call center or WFM environment. Strong hands-on experience with Microsoft SQL Server and data modeling concepts (e.g., star/snowflake schema, OLAP). Proficient in Microsoft Office; working knowledge of Power Apps and Flow is a plus. Practical experience with Python for data manipulation and automation.<br> Preferred Skills<br><br>Strong hands-on experience with Microsoft SQL Server and data modeling concepts (e.g., star/snowflake schema, OLAP). Proficient in Microsoft Office; working knowledge of Power Apps and Flow is a plus. Practical experience with Python for data manipulation and automation.